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maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. From baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. In September 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. Our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. You are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. You have strong culinary expertise in French, Mediterranean, and American cuisines, and are fluent in both English and Spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's Dallas locations, leading the Culinary Management team and partnering closely with the VP of Operations the Regional director to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across the Dallas region. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards ● Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards ● Maintain rigorous food quality, presentation, and portion control standards ● Train and coach BOH teams to ensure proper execution of all culinary initiatives ● Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets ● Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments ● Audit ServSafe Food Handler certifications for management at all locations Operational Excellence ● Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed ● Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders ● Conduct performance reviews, provide ongoing coaching and foster career development conversations ● Partner with Regional director VP of Operations to foster a collaborative, four-walls environment in each location ● Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance ● Enforce best practices for inventory management, ordering procedures, and portion control ● Oversee COGS guidelines and food cost targets to protect and improve margins ● Analyze PL statements and implement corrective action plans where necessary ● Optimize labor scheduling and productivity across all locations ● Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality ● Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support ● Maintain open communication with Kitchen Leaders, Regional director and the VP of Operations regarding progress, challenges, and opportunities ● Support cross-functional projects and activations, ensuring alignment with brand standards ● Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications Skills ● 7+ years of progressive culinary leadership experience, including 2+ years in a multi-unit or regional leadership role ● Strong financial acumen with proven ability to manage budgets, labor, and costs effectively ● Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred ● Extensive knowledge of State and local food safety regulations across Texas ● Excellent leadership, communication, and problem-solving skills ● Willingness and ability to travel frequently throughout the Dallas, Texas area ● Energetic, approachable, adaptable with experience building and leading high-performing teams ● Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: ● A collaborative culture that values teamwork, initiative, and continuous improvement ● Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand ● Comprehensive healthcare options, 401k and commuter benefits ● Paid time off and a flexible, supportive work environment ● Ongoing professional development, training, and opportunities for internal mobility ● Sweet perks cookies, coffee, and in-store discounts ● A company culture where we roll up our sleeves, support one another, and celebrate shared success

Maman - General Manager maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. We're looking for a passionate General Manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Report directly to your regional director and culinary director, and effectively communicate with them regarding team and restaurant needs, • Impeccable understanding of your restaurants' financial results and motivate your team to constantly go above and beyond, • Target the areas of excess cost; work with Maman office team to maximize profitability without compromising guest experience, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Lead a team of front of house and back of house staff {approx. 25 people}, • 75% of your time spent on the floor completing tasks that your team completes, and 25% of your time will be spent on scheduling, ordering, inventory and emailing and reporting with the back office team, • Review daily time punches on Harri; address time clock abuse via coaching and/or documentation, • Work with the Maman office team towards the development and implementation of new SOPs, menu launches, marketing initiatives, events, training etc., • Follow performance review documents provided by Regional Directors and lead monthly performance reviews for all team members, • Identify and share staffing needs with Regional Directors, • Ensure all new hires are fully onboarded in Harri prior to coming in for their first training shift, • Ensure that all food and beverage products are consistently prepared and served according to Maman's recipes, portioning, and plating standards, • Take ownership of the cafe spaces aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 3 years leadership experience, • You take complete ownership of your team, restaurant and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and own a valid food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Competitive salary and growth opportunities within a fast-growing brand, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!