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1\. Role Overview Mercor is collaborating with a leading AI research lab on a project to advance frontier astronomy problem-solving. We are looking for astronomy experts who hold a PhD or Master’s degree, or have experience participating in the International Astronomy Olympiad (IAO). The goal of this project is to create novel, clear, and challenging Olympiad-style astronomy problems that cause frontier AI models to fail (i.e., generate an incorrect response) and to support the training of cutting-edge AI reasoning systems. This is a short-term, high-impact, remote opportunity for those excited about applying their expertise to frontier AI research, with the possibility of extension based on performance. ### 2\. Key Responsibilities - Write original & advanced IAO-style astronomy problems to challenge frontier AI models - Evaluate AI-generated solutions for correctness, clarity, and reasoning quality, and identify where models fail - Identify logical flaws, incomplete reasoning, or insufficiently rigorous derivations - Provide clear, concise, and correct solutions and reasoning, formatted in LaTeX - Maintain extremely high standards of precision, scientific rigor, and problem difficulty ### 3\. Required Qualifications Note: Applicants must be highly proficient in writing and formatting documents using LaTeX You are a good fit for the project if you have any of the following experiences: - Have a Master’s or PhD in astronomy (or a related field), or are an Olympiad participant or medalist in the IAO (preferred) or equivalent competitions (RAO, CAO, IAO TST, AAO, EuAO, USAAO, BAO, INAO, JAO, UAC, IAYPT, CAUT, etc.) Other qualifications: - Deep understanding of core theoretical and observational concepts in astronomy and astrophysics - Ability to articulate reasoning and derivations clearly in written form - Strong ability to evaluate the rigor and complexity of astronomy problems - Rigorous attention to detail in verifying solutions ### 4\. More About the Opportunity - Expected commitment: 20 hours/week minimum; up to 40 hours/week available - Project length: ~2 months, with potential for extension - Rolling start dates; setup typically within 1–2 days of approval ### 5\. Compensation & Contract Terms - $60–80/hr, dependent on experience and performance - Open to contributors worldwide (English proficiency required) - Independent contractor engagement - Payments issued weekly via Stripe Connect ### 6\. Application Process 1. Submit your resume or CV highlighting your astronomy background and relevant achievements 2. Complete a brief interview (20–30 minutes) 3. Submit a short form detailing your experience writing problems and competing in astronomy or related Olympiads 4. Selected applicants will be contacted within a few days with next steps ### 7\. About Mercor Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations. Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. Thousands of professionals across domains such as science, engineering, and research have partnered with Mercor to contribute to frontier AI projects shaping the next era of technology. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Role Overview Mercor is partnering with a leading frontier AI research lab on an exciting math project. We are seeking individuals with demonstrated expertise in Olympiad-style mathematics and problem setting. We’re inviting math competition problem writers, selection committee members, medalists & participants to help push the boundaries of AI reasoning by training large language models to tackle Olympiad-level problems better than the world’s top competitors. This role is a short-term, high-impact research engagement, with the possibility of extension based on performance. * * * ## Key Responsibilities - Write original & advanced IMO-style mathematics problems to challenge frontier AI models - Evaluate AI-generated solutions for correctness, clarity, and style - Identify logical flaws, incomplete reasoning, or insufficiently-rigorous proofs - Provide clear, concise, and correct solutions & chain of thought reasoning - Maintain extremely high standards of mathematical precision and problem difficulty ## Required Qualifications Note: Applicants must be highly proficient in writing and formatting documents using LaTeX You are a good fit for the project if you have any of the following experiences: - Problem writer - Coach - Selection committee member - Medalist (gold, silver, bronze) - Participant And have participated in any of the following mathematics competitions (Note: Preference will be given for IMO & RMM participation, but we welcome applications from all competitions below): - IMO - IMO TST - RMM - USAMO - APMO - IMC - EGMO You should have: - Expertise across algebra, combinatorics, and number theory - Ability to clearly articulate complex reasoning in written form - Rigorous attention to detail in verifying solutions - Independent, reliable, and disciplined work style ## More About the Opportunity - Expected commitment: 20 hours/week minimum; up to 40 hours/week available - Approximate project length: ~2 months, with extension potential - Rolling start dates; setup typically within 1–2 days of approval # Compensation - This engagement uses a pay-per-task model, with payments tied to each fully completed and accepted problem or review. - Compensation per task varies based on factors such as problem difficulty, solution quality, and overall efficiency, and contributors are free to choose how many tasks they complete. - Based on current project rates, the estimated effective range for this engagement is approximately $54–$93 per hour of focused work, depending on the volume and quality of tasks completed. This range is an estimate, not a guarantee or cap on total payments for services rendered. - There is no cap on total weekly payments for services rendered; contributors may complete as many available tasks as they choose to accept during the engagement. ## Contract Terms - Open to contributors worldwide (English proficiency required) - Independent contractor arrangement through Mercor - Weekly payments via Stripe Connect ## Application Process - Complete a brief interview (20–30 minutes) - Submit a short form detailing your experience writing problems and competing in math competitions ## About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Backed by Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across mathematics, law, engineering, and research collaborate with Mercor on frontier AI projects shaping the future

About the Role Mercor is seeking experienced Personal Financial Advisors to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. Key Responsibilities - You’ll be asked to create tasks and deliverables regarding common requests within your professional domain Ideal Qualifications - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills More About the Opportunity - Fully remote and asynchronous — complete work on your own schedule - Expected workload: ~15 hours per week, with flexibility to scale up to 30+ hours - Project start date: immediately, lasting for around 3-4 weeks Compensation & Contract Terms - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. Earn $200 by referring Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

1\. Role Overview Mercor is seeking bilingual English–Korean language experts to support a language evaluation project in collaboration with a leading AI research lab. Freelancers will be responsible for reviewing and refining translations, ensuring outputs reflect fluent, culturally appropriate Korean. This short-term, flexible opportunity allows experts to apply their linguistic insight to cutting-edge AI development. 2\. Key Responsibilities ● Review English-to-Korean translations for fluency, clarity, and cultural accuracy ● Identify awkward or unnatural phrasing and suggest improvements ● Evaluate AI-generated content for linguistic and contextual correctness ● Deliver clear, constructive feedback on translation quality ● Ensure consistency and precision across review tasks 3\. Ideal Qualifications ● Native-level fluency in Korean and fluent English proficiency ● Proven ability to read and evaluate content quickly and accurately ● Experience in translation, localization, or language QA ● Excellent attention to detail and cultural awareness ● Self-motivated and reliable with strong time management skills 4\. More About the Opportunity ● Remote and asynchronous — set your own hours ● Expected commitment: 10+ hours/week ● Project duration: ~1+ months ● All work is task-based and compensated per hour 5\. Compensation & Contract Terms ● $35–40/hour USD, depending on experience ● Paid weekly via Stripe Connect ● You’ll be classified as an independent contractor 6\. Application Process ● Submit your resume to get started ● You’ll then complete a brief language proficiency and task review form ● We typically follow up within 3–5 business days with next steps 7\. About Mercor ● Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations ● Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey ● Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI

About the Role Mercor is seeking experienced Financial and Investment Analysts to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. Key Responsibilities - You’ll be asked to create tasks and deliverables regarding common requests within your professional domain Ideal Qualifications - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills More About the Opportunity - Fully remote and asynchronous — complete work on your own schedule - Expected workload: ~15 hours per week, with flexibility to scale up to 30+ hours - Project start date: immediately, lasting for around 3-4 weeks Compensation & Contract Terms - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. Earn $200 by referring Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

About the Role Mercor is seeking experienced Financial Managers to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. Key Responsibilities - You’ll be asked to create tasks and deliverables regarding common requests within your professional domain Ideal Qualifications - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills More About the Opportunity - Fully remote and asynchronous — complete work on your own schedule - Expected workload: ~15 hours per week, with flexibility to scale up to 30+ hours - Project start date: immediately, lasting for around 3-4 weeks Compensation & Contract Terms - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. Earn $200 by referring Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

About the Role Mercor is seeking experienced Buying and Purchasing Agents to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## Key Responsibilities - You’ll be asked to create deliverables regarding common requests within your professional domain - You’ll be asked to review peer developed deliverables to improve AI research ## Ideal Qualifications - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## More About the Opportunity - Fully remote and asynchronous — complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## Compensation & Contract Terms - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## Earn $125 by referring Share the referral link below, and earn $125 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [**Learn

Role Overview Mercor is seeking experienced insurance underwriting professionals to collaborate with a technology-driven risk analytics partner. Freelancers will support the development and evaluation of automated insurance workflows, contributing expert insight to improve AI systems handling underwriting, risk assessment, and rating logic. This opportunity is ideal for professionals with property and casualty underwriting experience looking to apply their knowledge in a forward-looking, project-based environment. Key Responsibilities - Evaluate application data, loss history, and third-party reports (e.g., CLUE, MVR, LexisNexis) to determine underwriting acceptability. - Calculate insurance premiums using ISO manuals, class codes, and company-specific rating algorithms. - Analyze historical claims to assess loss trends and calculate loss ratios against industry benchmarks. - Draft policy terms and compile coverage documents including endorsements and declarations. - Review referred cases and provide documented decisions with clear rationale and risk treatment recommendations. Ideal Qualifications - 5+ years in commercial or personal lines underwriting, preferably with experience using platforms like Guidewire or Duck Creek. - Familiarity with ISO classification codes, rating manuals, and policy forms. - Strong attention to detail and ability to assess risk across various data inputs. - Proven track record of working with multi-line policies (property, auto, general liability). - Experience reviewing and interpreting third-party reports (CLUE, MVR, LexisNexis, etc.). More About the Opportunity - Remote and asynchronous — control your own work schedule - Expected commitment: min 30 hours/week - Project duration: ~6 weeks Compensation & Contract Terms - $50-80/hour - Independent contractor arrangement - Paid weekly via Stripe Connect Application Process - Submit your resume followed by domain expertise interview and short form About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations. - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI

About the Role Mercor is seeking experienced News Analysts, Reporters, and Journalists to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## Key Responsibilities - You’ll be asked to create deliverables regarding common requests within your professional domain - You’ll be asked to review peer developed deliverables to improve AI research ## Ideal Qualifications - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## More About the Opportunity - Fully remote and asynchronous — complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## Compensation & Contract Terms - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## Earn $200 by referring Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

About the Role Mercor is seeking experienced medical and health services managers to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## Key Responsibilities - You’ll be asked to create deliverables regarding common requests regarding your professional domain - You’ll be asked to review peer developed deliverables to improve AI research ## Ideal Qualifications - 4+ years professional experience in your respective domain - Excellent written communication with strong grammar and spelling skills ## More About the Opportunity - Fully remote and asynchronous — complete work on your own schedule - Expected workload: 30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## Compensation & Contract Terms - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods . About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## Earn $250 by referring Share the referral link below, and earn $250 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn

Role OverviewMercor is collaborating with a top-tier AI research group to model real-world claims workflows for property and casualty insurance. We are seeking experienced independent contractors—particularly claims adjusters, examiners, and investigators—to execute and evaluate a wide range of P&C insurance tasks. This project supports the development of AI systems capable of understanding, simulating, and automating complex insurance operations. It is a short-term, high-impact engagement ideal for professionals with strong technical and compliance knowledge. Key Responsibilities - Execute full-cycle claims tasks including FNOL intake, coverage verification, reserve setting, and liability determination - Simulate real-world workflows using structured tools and mock systems such as Guidewire ClaimCenter and Xactimate - Review and synthesize third-party documentation including police reports, medical records, and vendor estimates - Draft structured outputs such as coverage memos, repair estimates, and liability assessments - Identify inconsistencies or red flags in claim statements and documentation - Evaluate claim compliance, document regulatory deadlines, and assess communication quality - Flag fraud indicators and recommend SIU referrals where applicable - Document all work clearly for auditability and quality review Ideal Qualifications - 5+ years handling property, auto, bodily injury, or general liability claims - Familiarity with systems such as Guidewire, Duck Creek, Xactimate, Hyland OnBase, or FileNet - Deep understanding of coverage interpretation, state compliance standards, and claims file documentation - Experience reviewing third-party documentation (e.g., police reports, medical summaries, contractor estimates) - Strong written communication and analytical skills More About the Opportunity - Remote and asynchronous — control your own work schedule - Expected commitment: min 30 hours/week - Project duration: ~6 weeks Compensation & Contract Terms - $100-150/hour - Independent contractor arrangement - Paid weekly via Stripe Connect Application Process - Submit your resume followed by domain expertise interview and short form About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like insurance, law, engineering, and research partner with Mercor to shape the next era of AI

Provide additional support to managers in the areas of portfolio management, underwriting quality, reinsurance referrals and business planning. High degree of business, insurance and marketplace knowledge. Benefits include: Medical, dental, vision, life, and disability insurance; 401K with a company

Job Description • We are hiring immediately for a full time SHIFT SUPERVISOR position., • Location: Upstate University Hospital - 750 East Adams Street, Syracuse, NY 13210 Note: online applications accepted only., • Schedule: Full time schedule. Days and hours may vary. Must be able to work every other weekend. More details upon interview., • Requirement: Prior Supervisory experience required., • Fixed Pay Rate: $21.50 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation’s largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare’s Best Places to Work since 2012. Job Summary Summary: Directs the activities of associates during a specific shift and ensures that assigned job expectations are completed while policy and procedure is maintained. Essential Duties and Responsibilities: • Provides training and creates work schedules., • Evaluates the performance of workers, rewards high performers and disciplines associates who fail to meet reasonable standards of performance., • Prepares production or sales reports for management; ensures unit meets expectations for quality, productivity and safety., • Acts as the contact person for associates with complaints or requests for time off., • Acts as a mentor, develop employees and encouraging associates to set goals and strive for advancement within the organization., • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, we’re not just building instruments, we’re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Nova’s cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we’re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we’re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you’ll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore what’s next with us at novabiomedical.com or aicompanies.com About the role • Responsible for overall onsite customer satisfaction with Nova Biomedical products in assigned geographical territory., • Provides both reactive and proactive consultative support to customers and is responsible for managing all field support requirements within assigned customer territory., • Exercises independent judgment to manage all local customer support requirements within assigned territory., • Drives key performance indicators (KPI’s) locally to ensure a high level of customer satisfaction including On-site Response Time, On-time PM’s, Second Days, Recalls and Primary Representative Utilization., • Responsible for making independent, daily business decisions on customer call prioritization, local calendar scheduling, inventory management, unscheduled customer satisfaction (Ambassador) calls, and for determining appropriate length and duration of onsite customer activities., • Performs on-site new product installations, corrective maintenance, preventive maintenance and associated customer training with laboratory staff at all levels including laboratory management., • Responsible for properly completing and returning service documentation and regulatory paperwork (electronic and hard copy) to satisfy U.S. FDA requirements., • Performs clinical and biotechnology application activities (IQ/OQ) such as correlation, linearity, and precision to assist customers with instrument validation requirements to satisfy local accreditation requirements. If you’re passionate about field support and want to be part of a team that is shaping the future of life sciences, we’d love to hear from you, apply today! What you’ll do • Responsible for maintaining acceptable productivity levels, customer satisfaction levels, KPI’s and other peer comparisons as determined to be appropriate by the local Regional Support Manager., • May require attendance and assistance at trade shows, customer seminars and similar marketing events., • Responsible for maintaining service level agreements, properly billing customers for service performed and parts used, and reviewing onsite customer spares inventory of Nova products that are used with their instruments (e.g. Nova controls) to ensure maximum product uptime., • Responsible for identifying new sales opportunities through day-to-day customer interaction and for forwarding sales leads to the Nova Sales department., • Exercise good fiscal awareness to control expenses through proper inventory management, exercises good judgment with all Nova property (i.e.: company car, inventory, credit card) with strong attention to cost in normal duties of the position., • Proper use of the Nova Travel Office., • Maintains proper home office space for Nova assets (computer, inventory, etc.). What we are looking for in you • Clinical and/or Biotechnology laboratory knowledge and/or experience is required for this position., • Requires above average verbal communication skills, above average teaching skills and above average interpersonal skills., • Requires a person who will travel within or outside the assigned territory., • Ability to work independently with little daily supervision., • Since this position will have access to sensitive information/documentation (HIPAA, Corporate Intellectual Property) from the manufacturer, individuals must possess a mature and professional ability to use proper judgment and discretion with this information when interacting with customers and other professionals., • Requires a driver’s license in home state and a good driving record, and a nationally accepted credit card with an acceptable credit limit for use during job responsibilities., • A Medical Technologist, Nursing, or Respiratory Therapy degree and/or Electronics background is required, • Minimum of 1-3 years diagnostics industry related experience. Physical Requirements for this role include: • The ability to travel by car or airplane for prolonged periods., • The ability to work in a standing or sitting position for prolonged periods., • The ability to lift up to 50 lbs., • The full list of physical requirements for this role is available upon request. Why work for Nova Biomedical • Flexible Medical, Dental, & Vision Coverage, • Competitive 401k company match, • Bonus Program, Generous PTO and paid holidays, • Generous Tuition reimbursement, • Hybrid and flexible work arrangements (job specific), • Professional development, engagement and events, • Company marketplace for lunch and snacks! (location specific) Schedule/Hours: Monday to Friday, General business hours Targeted Salary Range: $70k - $90k Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education. EEO Statement: Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. Privacy policy