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Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The OCS IS117 Case Manager, in concert with the Community School Director and School Leadership Ensures that Mental Health services are provided to the Community. In Supervision with MH supervisors Responsible for timely and appropriate clinical support resources and referrals. Provide guidance, for assigned students and families to support their success in providing client care services. KEY ESSENTIAL FUNCTIONS • Promotes highly integrated and effective care, a one-CII culture, and adherence to agency values., • Maintains working relationships in the community to bring awareness and education to promote the agency’s services and provides consultation to representatives of other agencies by providing regular reports as needed., • Ensures confidentiality and maintenance of client records in compliance with HIPAA, Policies and Procedures and licensure regulations., • Maintains knowledge of program standards and policies as developed by the agency, licensing and other governing bodies; develops personal and professional knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs., • Provides direct services as Case management supports attendance outreach, parent and student resources as well as build school community, • Create, maintain as well as integrate external partnerships into the school community, • Mental Health Supervisor and CSD Program Director, • Follow-up with students and with referral organizations regarding student contact and progress with referral organization, • Develop attendance improvement strategies in consultation with school personnel to assure that attendance services are in line with those projected in the school, • Obtain student attendance information for each student daily in order to initiate the tracking and documentation of each student in cohort, • Inform CSD (Director) DOE Counselor of students in need of referral services, • Provide all required information for daily/weekly/monthly/quarterly/semester/annual/academic year reports, • Support the Parent Coordinator, CSD and leadership in marketing materials for the program, • Reach out and market the program to the families/community in order to recruit students, • Support the Program Planning of School events (i.e family events, leadership activities), • Participate in meetings/conferences with parents, School Liaison, School-based Teams/personnel and teachers for continuous dialogue communication about student’s attendance, • Input student attendance data into automated database, • Through Partnership and Networking, Outreach to outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. as resources for students, • Conduct home visits, • High School Diploma or GED required., • Associate Degree and Bachelor’s degree preferred., • Minimum of six (6) years of experience in case management., • Must obtain Mandated reporter (2 hours) training/certificate required., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate within three (3) months of hire date., • Must be team oriented and possess a positive attitude with a willingness to be flexible and helpful., • Must be able to multi-task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description FAMILY ENGAGEMENT SPECIALIST We are excited to invite a passionate and experienced Family Engagement Specialist to join our team! Homes for the Homeless (HFH) is searching for an experienced Family Engagement Specialist for our Families w/ Children facility located in the Williamsbridge area of the Bronx. As a Family Engagement Specialist, you will play a key role in supporting our Family Engagement Program, helping to create a safe, nurturing, and educational environment for children and families. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist in planning and executing programs that provide support and educational entertainment for families and children., • Ensure developmentally appropriate educational, physical, and hygienic care of the families and children., • Foster and maintain a family-centered environment that promotes literacy and child development., • Support the delivery of a well-rounded mix of activities that meet the needs of families., • Closely engage with and supervise families during program activities, while ensuring respectful interactions with children, parents, vendors, and staff., • Assist in identifying and coordinating the use of community resources to enhance the family engagement program., • Assist in the day-to-day maintenance of the center, while maintaining good housekeeping standards., • Attend training sessions related to job duties., • Support the Family Programs Coordinator in following HFH protocols., • Perform other duties as may be requested. QUALIFICATIONS: • High School Diploma., • Experience working with children and youth, from infants up to 16 years old., • Sensitivity and awareness while working with homeless and vulnerable populations., • Must be willing to consent to a multi-phase criminal background check., • Ability to lift 40 or more pounds., • Ability to sit on the floor, bend down, and pick up children throughout the course of an eight-hour shift. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. SALARY: $36,071

Job DescriptionCompany Description AHRC New York City is a family governed organization that envisions a socially just world where the power of difference is embraced. We advocate for people who are neurodiverse to lead full and equitable lives. Generosity guides us as we honor our legacy and continuously grow through a culture where curiosity, creativity, and optimism are valued and celebrated. Job Description AHRC New York City is seeking an Entitlement Coordinator. Under the direction of the Assistant Director of Benefits & Entitlements, the Entitlements Coordinator will be responsible for accessing & coordinating the appropriate benefits & entitlements for individuals enrolled in selected services through AHRC, NYC. The focus of the position is to ensure continued benefit eligibility for individuals receiving Medicaid funded services through AHRC, NYC. Salary: $40,000 - $45,000 per year plus a comprehensive Benefit package. See Benefit information below. ESSENTIAL DUTIES AND RESPONSIBILITIES • Works with Program Department staff to coordinate actions to resolve benefit related issues., • Works with Finance Department to ensure resolution of Medicaid related issues and ensure timely billing.., • Schedules and coordinates meetings between the individual/family to ensure proper benefit coverage as needed for the identified services., • Reviews benefit and entitlements of the individual to ensure proper benefits are in place to access and maintain selected services., • Assists individuals/family in completing any documentation needed to access and maintain the appropriate benefits and entitlements., • When necessary, accompanies individual/family to local Medicaid office to submit any required documentation needed to access the appropriate benefits required for receiving the identified service., • Works with the local Medicaid office to resolve any benefit coverage problems impeding receipt of the identified services. There are no direct supervisory responsibilities connected with this position however, the Entitlements Coordinator may be asked to assist in training employees; planning, assigning, and directing work as is applicable to his or her position. Qualifications • A Bachelors degree in either education, social work or psychology or 4 to 10 years of related experience is required., • Strong computer skills, including Microsoft Office Suite, with particularly strong skills in Excel., • An understanding of Medicaid eligibility., • A general knowledge of Social Security benefits. Additional Information Benefits • Free Medical Insurance at No Cost to You!(Single & Family plans), • Paid Training, • Paid time off (sick, personal & vacation), • Dental insurance, • Vision insurance, • Tuition Reimbursement, • Health Savings account, • 403(b) retirement plan, • 403(b) match, • Life insurance, • Employee discount All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: About Encore: How have you impacted someone’s life today? At Encore Community Services, our teams are dedicated to supporting the lives of older New Yorkers so that they may live with dignity and decency in a safe and caring environment. For over 40 years, Encore Community Services has provided care to the elderly of the Clinton, Times Square, and Midtown communities. Encore provides a comprehensive array of programs for older New Yorkers, including supportive and affordable housing, home-delivered and sit-down meals, case assistance, education, recreation, and friendly visiting. The organization takes a “no wrong door approach to ensure Seniors can access all neighborhood and other entitled resources, allowing them to age in place comfortably for as long as possible. Encore is at an exciting inflection point in its development. The organization is working to build off a rich history to deepen its services and scale the work of giving back to seniors. Encore is keenly aware that the demographics of Older New Yorkers is rapidly evolving. Therefore, Encore must also evolve to ensure the health, mental health, and economic stability of New York’s diverse and vibrant senior community. About Position: This is an opportunity to be part of a high caliber team at the forefront of innovating senior services. Located right in the heart of Manhattan in the Theater District, the Membership Associate will be an integral member of our Senior Center programs and services, joining meal deliverers, social workers, and numerous volunteers who serve our members each day. Reporting to the Director who oversees our senior center programs and services at the Aging Through Arts Center and working closely with the Membership Coordinator, the Membership Associate is responsible for assisting with all administrative, customer service, and operational functions of our Senior Center. The ideal candidate must be energetic, friendly, and professional while being able to manage multiple tasks in a fast-paced environment. Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements: Job Responsibilities: • Greet senior members, volunteers, and staff courteously and warmly.;, • Connect with members daily by delivering excellent customer service, addressing their questions, and responding to their needs;, • Welcome, orient, and train volunteers supporting Center operations and programming;, • Assist with set up and facilitating Older Adult Center events and activities;, • Input and maintain accurate information and data in the relevant databases regarding members, schedules, and programs for effective tracking and management evaluation.;, • Screen and triage calls and referrals, while also scheduling appointments for Case Workers and LMSW;, • Manage and enter data for Congregate Lunch Services into the designated data system., • Maintain appropriate files and records;, • Keep the front desk area neat at all times;, • Distribute mail and handle routine correspondences such as newsletter distribution;, • Report any incident or accident pertaining to clients to supervisor;, • High school diploma or equivalent;, • Ability to stand for a period of time and lift up to 20lbs;, • Office Management/admin experience preferred;, • Bilingual preferred – Spanish or Mandarin and English;, • Good organizational skills and ability to multi-task;, • Computer Skills, Data Entry;, • Ability to communicate well with people in personal contacts and on the phone;, • Must have a neat and friendly appearance;, • Demonstrated customer service experience preferred;, • Strong verbal communication, interpersonal skills and ability to work as part of a team;, • A sense of compassion, understanding and empathy for the elderly population;, • Ability to maintain confidentiality;, • Some occasional weekend and evening work may be necessary for special events.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Older Adult Center: Hosting spaces where new friendships are made, creating opportunities for older adults to thrive, connect and explore, providing support to successfully navigate life. Qualifications: • High School Diploma / GED, • Preferred: experience working with older adults in a community- or recreational setting.., • Strong organizational, interpersonal, and written/verbal communication skills., • CPR/First Aid certification (or willingness to obtain)., • Knowledge of gaining issues, elder rights, entitlement program, and local community resources., • Develop and implement a diverse calendar of programs including educational workshops, fitness classes, arts and crafts, cultural events, and social activities., • Coordinate day-to-day program operations and logistics (e.g., workshops, activities, outreach)., • Onboard new participants, ensure eligibility documentation is complete, and provide ongoing assistance., • Provide Case Assistance and Information and Referral Services to Older Adults, • Assist with participant’s registration and annual update of member files., • Track and report data on program participation, client outcomes, and service delivery., • Collaborate with staff, volunteers, and community partners to enhance program offerings., • Facilitate daily activities and provide hands-on support during events., • Monitor participant engagement and gather feedback to continuously improve programming., • Ensure all activities are conducted in a safe, respectful, and inclusive manner., • Maintain accurate records of attendance, program evaluations, and supply inventories., • Assist with outreach efforts to increase participation and community awareness., • Support the center’s mission and contribute to a positive, team-oriented work environment., • Serve as a liaison between the program and other internal departments or external agencies., • Assist with the preparation of bulletin boards to reflect the monthly calendar of activities, and current holidays and activities., • Maintain an accurate activity and case assistance logs. Conduct Customer Surveys of Programming and food service and use feedback for program improvements., • And other duties as assigned by the Program Director/Coordinator. Program Specific Responsibilities: • Plan and lead group activities., • Assist with seeking out community organizations and resources to provide partnerships, presentations, and information relevant to Older Adults., • Decorate the center appropriate to upcoming seasons and celebrations, • Provide clients with case assistance, • Enter data into an agency and funder database (e.g. Vivé, Salesforce), • Maintain accurate records., • Support wellness, nutrition, and social activites., • Track participation and prepare program materials., • Coordinate events, workshops, or group activities., • As needed support staff at other OAC sites, including working at the site., • Excellent communication, writing and interpersonal skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the five boroughs of New York City via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Our Cornerstone community center youth programs are designed to provide engaging, high-quality youth services in partnership with NYCHA and our strong network of nonprofit providers across the City. The Cornerstone adult programs are designed to enhance skills and promote social interaction, community engagement, and physical activity. RESPONSIBILITIES • Ensure the security of the premises and perform access control., • Perform regular and frequent foot patrol of the entire facility., • Enforce FDNY, BronxWorks, and Department of Health policies., • Promptly advise appropriate supervisors of problems., • Act professionally and as a role model for clients especially during crisis or conflict., • Respond appropriately and effectively to physical or verbal altercations between clients., • Respond appropriately to medical emergencies., • Respond appropriately to situations of child abuse and neglect., • Act as the liaison with police and other emergency services., • Act as designated Fire Safety Coordinator or Fire Guard as needed., • Promptly advise Shift Supervisor informed of problems or concerns., • Make formal notifications as required., • Participate in all trainings and staff meetings., • New York State Security Guard Registration Card., • 16 Hour On-The-Job Security Guard Training Certificate., • First Aid / CPR Certificate – Preferred., • New York Fire Department Certificate of Fitness as Fire Guard, Shelters – Preferred., • Ability to write a clear and concise incident report., • Engaging personality and detailed orientated skills are essential., • Strong oral and written communication, time management and organizational skills are necessary., • Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS • Ability to climb 120 standard stairs within 2 minutes., • Ability to drag an 80 pound canvas bag 30 feet on a tile floor within 30 seconds., • Ability to lift a 40 pound bucket and place it on a standard height table within 30 seconds., • Ability to stand, walk, or sit for long periods of time., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.

Job Description:\n\n Job title: Security Guard Reports to: Operations Coordinator/Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices. Provide quality services and excellent customer service to employees, guests and clients of HPCDC. Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating).Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.Implement and enforce procedures that limit access by unauthorized people to the building and property. Follow protocols for signing clients and guests in and out of the building.Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.Escort guests to areas as needed and in accordance with procedures. Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. Facilitate fire drills and provide assistance as needed during evacuation. As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.Maintain knowledge of incident reporting guidelines and report incidents as needed.Close off crime scenes and prevent the contamination of evidence. Provide truthful witness testimony as needed during legal proceedings.Promptly notify appropriate emergency service providers as needed.Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.Optimize safe responses by requesting assistance from coworkers as needed.Optimize safe responses by providing assistance to coworkers as needed.Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.Gather information through the use of effective interviewing and observation skills.Security Guards report incidents pertaining to security and other non-routine incidents.Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. Communicate verbally and in writing relevant facts to law enforcement agencies.Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. Begin each shift by learning about any safety and security incidents that occurred in the prior shift. Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift. Implement proactive and reactive safety procedures to prevent injuries of self and others.Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. Wear slip resistant and toe-covered shoes at all times. Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. Participate in all investigations as needed and including into employee misconduct. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other officers as needed. Distribute client mail and packages according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseFire Guard for Shelters (f02).LL124 CertificationPreferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence.

Job Description Title: Family Support Coordinator Agency/Program: Freedom Village Status: Non-Exempt, Full Time Hours Per Week: 35 Salary: $50,000 -$55,000 based on experience Supervisor: Program Director Start Date:TBD Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc. Work Environment: This position will work full-time from the program site. Travel: Five days on-site per week and as needed. About Barrier Free Living (BFL) Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. About Freedom Village Freedom Village is a 74-unit permanent supportive housing residence operated by BFL. Located in Manhattan’s Lower East Side, the program serves survivors of domestic violence with disabilities and frail elderly individuals (55+), offering a fully accessible and trauma-informed environment. Residents receive comprehensive on-site services including case management, counseling, and occupational therapy to promote safety, healing, and long-term stability. Role Summary The Family Support Coordinator at Freedom Village plays a key role in fostering a supportive, inclusive community for families. This position is responsible for coordinating services and activities while providing comprehensive case management to support family stability, well-being, and self-advocacy. The Family Support Coordinator connects tenants with vital resources, promotes parent and family empowerment, and supports efforts to maintain permanent housing. This role requires a strong commitment to service coordination, trauma-informed care, and family-centered advocacy within a supportive housing setting. Responsibilities * Provide comprehensive, trauma-informed case management to families, including intake, needs assessments, goal planning, and follow-up. * Support families in accessing resources such as public benefits, childcare, healthcare, education, legal advocacy, and mental health services. * Assist families in navigating systems such as HRA, ACS, DOE, and housing court, and advocate on their behalf as needed. * Collaborate with on-site social work and property management teams to ensure coordinated support for tenant stability and safety. * Support caregivers to enhance their parenting skills * Develop and implement workshops, groups, and events focused on parenting, life skills, youth development, and family enrichment. * Maintain inventory and distribute age-appropriate supplies, books, and materials to support children’s development and family wellness. * Advocate and collaborate with community agencies to support child, family, and agency outcomes; including accompanying to appointments as needed. * Provide referrals and information to outside agencies related to child development, recreation, and mental health * Maintain accurate and timely documentation of all services and interactions in the agency’s case management database. * Track and report program outcomes and support compliance with funding and contractual requirements. * Participate in case conferences, supervision, staff meetings, and training sessions. Qualifications * Bachelor’s degree in Social Work, Human Services, Psychology, or a related field required; Master’s degree preferred. * Minimum of 2 years’ experience working with families, preferably in supportive housing, domestic violence, child welfare, or similar settings. * Strong understanding of trauma-informed care, family systems, and NYC social service systems. * Experience working with diverse populations including survivors of domestic violence, people with disabilities, and families facing homelessness. * Ability to work in fast paced environment * Excellent conflict resolution skills * Open to working with diverse populations * Bilingual (Spanish or ASL speaking) preferred Equal Opportunity Employer BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Job Description Position Title: Administrative Coordinator- Corporate Dining Salary: $70,000 - $80,000 Other Forms of Compensation: Benefits Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary At Restaurant Associates, we CARE deeply — about food, people, and experiences. You’ll be part of a vibrant team committed to delivering innovation, excellence, and hospitality at every level. As we grow, you’ll grow with us through hands-on experience, internal career pathways, and a culture that values your voice. The Administrative Coordinator plays a vital role in ensuring the seamless coordination of internal processes, communication, and support functions that enhance our overall guest and associate experience. You’ll act as a central point of contact across departments, supporting initiatives, maintaining accurate data and reporting, and ensuring high-quality execution of projects and daily operations. You’ll bring structure to complex projects, handle sensitive information with discretion, and deliver on tasks that help teams function more effectively and efficiently. Key Responsibilities: · Serve as a liaison between various departments, ensuring consistent communication and collaboration · Coordinate and support data entry and reconciliation across accounting, technology, people talent, marketing. · Track project progress and help ensure timely execution and follow-through · Coordinate internal requests and communications across departments and with external vendors · Support the implementation of new initiatives and assist with unit activations or program rollouts · Prepare presentations, reports, proposals, and maintain key documents and databases · Support budget tracking and help ensure alignment with financial guidelines · Maintain promotional inventory and oversee fulfillment when needed · Provide on-site support for events, activations, and employee engagement efforts · Collaborate with unit managers to gather feedback, streamline workflows, and improve operational performance Qualifications and Experience: · 2+ years of accounting, administrative, operations, or project coordination experience; hospitality or foodservice experience is a plus · Strong organizational and multitasking skills with exceptional attention to detail · Excellent written and verbal communication skills · Comfortable managing multiple priorities in a fast-paced, team-oriented environment · Tech-savvy; proficient in Microsoft Office Suite (especially Excel and PowerPoint), and comfortable learning new systems · Ability to work independently, take initiative, and anticipate team needs · Positive attitude, professionalism, and a team-first mindset · High level of discretion when handling confidential or sensitive information Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1472114 Restaurant Associates Leah Curry [[req_classification]]

Job Description The Global Surgical Coordinator provides essential support to all Surgical Services, primarily on weekends and as needed for service gaps. This role ensures seamless coordination of patient care, client communication, appointment management, and procedural support across all surgical areas. The Global Coordinator also performs post-operative callbacks to ensure continuity of care. This role is critical to improving weekend surgical workflow, maintaining communication standards, and enhancing client and referring veterinarian (RDVM) satisfaction. Client, Patient, and Surgical Service Coordination • Answer incoming calls for all Surgical Services and RDVM lines, ensuring timely and professional communication., • Monitoring Surgical Services emails for client and RDVM correspondence; answering client questions, directing them to the onsite surgery service or to come in through the ER as needed, • Act as a liaison between clients, referring veterinarians, staff surgeons, surgical residents, and nursing teams., • Schedule, confirm, and audit appointments, procedures, and surgeries across all Surgical Services., • Maintain and manage surgical waitlists in coordination with service leads., • Ensure all outside medical records, imaging, and diagnostics are obtained prior to appointments in collaboration with the Surgery Scheduling Coordinator.Provide ongoing updates to inpatient owners and assist with discharge planning., • Communicate post-operative outcomes to RDVMs and perform client callbacks in alignment with service protocols., • Present pre-operative and discharge instructions, authorization forms, and review financial estimates with clients as needed., • Monitoring patients PVLs to ensure charges are accurate, medications are prescribed, etc, • Assist with OR flow and patient support, including basic monitoring, under LVT guidance when on-site.Operational and Administrative Support, • Maintain accurate patient records, documentation, and appointment logs., • Support surgical inventory management through monitoring, restocking, and ordering supplies., • Operate standard administrative and clinical equipment (multi-line phones, printers, EMR systems, fax machines, etc.)., • Collaborate with the surgery management team to identify and implement improvements in scheduling, patient communication, and inter-service coordination., • Participate in the development and execution of operational quality control initiatives (e.g., callback compliance, communication audits)., • Assist with departmental projects involving data collection, reporting, and documentation process improvements., • Additional duties as assigned by the Senior Director, LVT Director of OR, and Practice Manager to support the needs of the Surgery Department and broader hospital operations, including coverage for service coordinators PTOQualifications:, • Equivalent work experience accepted (Bachelor's Degree a plus), • Minimum of 2 years veterinary or human medical clerical experience required., • Minimum of 2 years customer service experience required., • Excellent written and verbal communication skills., • Strong organizational skills and ability to manage multiple priorities simultaneously., • Ability to work collaboratively with all levels of staff, clients, and referring veterinary practices., • Proficiency with Microsoft Office Suite, Excel, medical record systems (EMR experience preferred), and scheduling software., • Prior experience in a specialty or surgical practice setting preferredOur comprehensive benefits package includes:, • Competitive salary, • Generous Sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • 403b matching, • Comprehensive medical, dental, and vision coverage A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC is currently undergoing a major expansion and renovation. Once complete, this project will transform the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.