Medical Office Manager
13 days ago
Greenwich
Job DescriptionWeβre seeking a compassionate and detail-oriented Medical Office Manager/Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.Responsibilities * Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice * Schedule, confirm, and manage appointments across multiple providers and services * Answer phones, respond to inquiries, and provide accurate information about treatments and policies * Verify insurance, process payments, and assist with pre-authorizations or billing questions * Maintain accurate patient records and ensure compliance with HIPAA guidelines * Coordinate pre- and post-procedure instructions with clinical staff * Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience * Support the administrative team with additional duties as needed (supply tracking, inventory, data entry) Qualifications * 1+ year of experience in a medical office or dermatology setting preferred * Strong interpersonal and communication skills, both verbal and written * Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar) * Ability to multitask, prioritize, and work under pressure with grace * Polished, professional demeanor β hospitality or concierge experience is a plus * High school diploma required; associateβs or bachelorβs degree preferred Compensation & Benefits * Competitive hourly rate ($23β$25/hr based on experience) * Health benefits and paid time off * Career development in a boutique, high-touch dermatology environment * Exposure to both medical and aesthetic procedures