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Job DescriptionAbout Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care. Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination. Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs. Our Values • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection., • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness., • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo., • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent., • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.In the News, • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most, • TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work; however, it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home What You'll Do • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals, • Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system, • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members, • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan, • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks, • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions, • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations, • Identify and break down barriers ensuring individuals' continuation with the program, • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups, • Coordinate physical care management appointments through collaboration with external and internal providers, • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks What You'll Need • 1+ years of general work experience (Case Management preferred), • You are physically located in California, • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations, • Virtual Ops requires a quiet, HIPAA compliant and internet connected space, • Bilingual – English/Spanish, • Strong understanding of cultural fluency, • High degree of empathy, • Ability to work collaboratively in a multidisciplinary team, • An eye for optimization, • Organizational skills, • Ability to remain patient when faced with adversity, • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing, • A valid driver's license and auto liability insurancePreferred Qualifications:, • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder, • 2+ years of case management experience, • Experience with motivational interviewing, • Knowledge of medical terminology, • Zest for problem solving, seeking answers, and thinking outside the box, • Detail-oriented and organized self-starter who is a rockstar multitasker, • Reliable and comfortable in an ever-changing environment Because We Value You • Salary: $22-$25/hour, • Comprehensive health, vision & dental insurance, • 401k, • Monthly $100 work from home expense stipend for your WFH days, • Gas reimbursements for your on-site engagement days, • Flexible vacation policy -- take the time you need to recharge!, • We provide all of the equipment needed for the role, • Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to . Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Job DescriptionDescription: GENERAL DESCRIPTION OF THE POSITION: The Direct Support Professional (DSP) I provides direct care and supportive services to patients in a behavioral health setting, ensuring a safe, clean, and therapeutic environment. Working under the supervision of clinical leadership, the DSP I assists with activities of daily living, monitors patient well-being, supports treatment planning, administers medications, and contributes to interdisciplinary care. The DSP plays a vital role in maintaining a culture of care and fostering positive behavioral and emotional outcomes for patients receiving treatment. Must be open to work the NOC shift (10:00 PM - 6:30 AM). ESSENTIAL FUNCTIONS: 1. Patient Care & Support • Assists patients with activities of daily living (ADLs), • Provides personal care assistance to patients as needed, • Observes and influences patients’ behavior in a positive manner., • Support clinical team through crisis intervention, case management, and coordination of patient treatment plans throughout treatment., • Collaborate with and assist doctors, psychologists, and rehabilitation therapists working with patients in order to treat, rehabilitate, and return patients to the community. 2. Medication Support & Health Monitoring • Administer medications and treatments following physician’s prescriptions., • Issue medications from dispensary and maintain records in accordance with TPEG procedures., • Reports symptoms, reactions, and progress of patients to the Nurse Practitioner and/or Facility manager, and appropriate action has been taken., • Take and record measures of patient’s psychical condition, using devices such as thermometers and bloods pressure gauges., • Monitor patient’s psychical and emotional well-being and report unusual behavior or physical ailments to staff., • Documents nursing observations. 3. Nutrition & Meal Preparation • Inventories food, labels and dates opened food items, labels food with expiration dates, organizes pantry and fridge, prepares grocery order, takes water and fridge/freezer temps., • Ensures that patients receive appropriate nutrition, including shopping for groceries, preparing meals. 4. Documentation & Communication • Assist in maintaining patient records by reviewing case notes and documenting progress., • Communicate patient progress by participating in interdisciplinary meetings and daily briefings. 5. Professional Development & Improvement • Initiates change to improve patient care; discusses changes with doctor when appropriate., • Utilizes educational opportunities within the facility and other avenues to maintain clinical expertise to promote personal growth and development. 6. Supervision • Assumes responsibility and accountability including supervision of patients in the house. 7. Environment & Safety • Ensures the safety of patients by consistently completing safety checks., • Performs other duties as may be assigned., • Follows and supports TPEG policies and procedures., • Works collaboratively and cooperatively with internal and external partners., • Represents TPEG, Inc., by embodying the mission, vision and values of the organization., • Travels occasionally during the workday and on occasional overnight stay. (Compensation for mileage, food and lodging provided.), • Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines., • Displays creativity and vision in recommending new tactics and strategies., • EDUCATION: High School Diploma, GED, or equivalent., • SKILLS: Demonstrated ability to multi-task, manage client care, and maintain facility standards., • OTHER EXPERIENCE / SKILLS REQUIRED: Strong leadership, communication, and organizational skills. Ability to work independently and as part of a team., • Familiarity with equity and/or diversity initiatives within an organization., • Written and oral communication skills sufficient to perform essential functions., • Demonstrated ability to establish and maintain cooperative working relationships with other staff, supervisors, managed health care clinicians, and medical/mental health professionals., • Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance., • Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy., • Demonstrated ability to organize time and other resources to perform multiple tasks., • Demonstrated ability to complete work accurately and in a timely manner with attention to detail., • Demonstrated ability to work well with others and to provide effective team leadership., • Proficiency in word processing and database and/or spreadsheet applications., • Physical and mental attributes sufficient to perform essential functions., • Demonstrated ability to recognize merit, excellence and intelligence in staff and potential employees., • Valid Driver's License / Clean Driving Record, • Medical Assisting certification, Certified Nursing Assistant certification., • Two (2) years of experience in Medical Detox, Pharmacy, SUD, Behavioral/Mental Health, EMT, or health services setting preferred., • Proficient in English Language, • Work settings vary from offices, program sites, and stakeholder locations, • Travel modes can include the use of company or personal transportation

Licensed Psychiatric Nurse, Telehealth, Mental Health, Psychotherapy, Medication Management, Private Practice, Insurance Credentialing, Flexible Schedule, Patient Care, Mental Health Services. Licensed Psychiatric Nurse Practitioner (Virtual) at Headway summary:. As a Licensed Psychiatric Nurse Prac

We are a clinician-led, patient-centered, collaborative behavioral health company of mental health professionals committed to improving access to extremely high-quality mental health care! Each clinician is dedicated to evidence-based care. Our objective is to make our services more available to tho

Job DescriptionDescription: GENERAL DESCRIPTION OF THE POSITION: The Behavioral Healthcare Technician (BHT) I provides direct care and supportive services to patients in a behavioral health setting, ensuring a safe, clean, and therapeutic environment. Working under the supervision of clinical leadership, the BHT I assists with activities of daily living, monitors patient well-being, supports treatment planning, administers medications, and contributes to interdisciplinary care. The BHT plays a vital role in maintaining a culture of care and fostering positive behavioral and emotional outcomes for patients receiving treatment. Must be open to work AM shift (6:00 AM - 2:30 PM). Two work shifts available, Tuesday - Saturday or Sunday - Thursday. ESSENTIAL FUNCTIONS: 1. Patient Care & Support • Assists patients with activities of daily living (ADLs), • Provides personal care assistance to patients as needed, • Observes and influences patients’ behavior positively., • Support the clinical team through crisis intervention, case management, and coordination of patient treatment plans throughout treatment., • Collaborate with and assist doctors, psychologists, and rehabilitation therapists working with patients to treat, rehabilitate, and return patients to the community. 2. Medication Support & Health Monitoring • Administer medications and treatments following the physician’s prescriptions., • Issue medications from the dispensary and maintain records in accordance with TPEG procedures., • Reports symptoms, reactions, and progress of patients to the Nurse Practitioner and/or Facility manager, and appropriate action has been taken., • Take and record measures of the patient’s physical condition, using devices such as thermometers and blood pressure gauges., • Monitor patient’s physical and emotional well-being and report unusual behavior or physical ailments to the staff., • Documents nursing observations. 3. Nutrition & Meal Preparation • Inventories food, labels and dates opened food items, labels food with expiration dates, organizes pantry and fridge, prepares grocery order, takes water and fridge/freezer temps., • Ensures that patients receive appropriate nutrition, including shopping for groceries, preparing meals. 4. Documentation & Communication • Assist in maintaining patient records by reviewing case notes and documenting progress., • Communicate patient progress by participating in interdisciplinary meetings and daily briefings. 5. Professional Development & Improvement • Initiates change to improve patient care; discusses changes with the doctor when appropriate., • Utilizes educational opportunities within the facility and other avenues to maintain clinical expertise to promote personal growth and development. 6. Supervision • Assumes responsibility and accountability, including supervision of patients in the house. 7. Environment & Safety • Ensures the safety of patients by consistently completing safety checks., • Performs other duties as may be assigned., • Follows and supports TPEG policies and procedures., • Works collaboratively and cooperatively with internal and external partners., • Represents TPEG, Inc., by embodying the mission, vision, and values of the organization., • Travels occasionally during the workday and on occasional overnight stays. (Compensation for mileage, food, and lodging provided.), • Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines., • Displays creativity and vision in recommending new tactics and strategies. Requirements: MINIMUM QUALIFICATIONS: • EDUCATION: High School Diploma, GED, or equivalent., • SKILLS: Demonstrated ability to multi-task, manage client care, and maintain facility standards., • OTHER EXPERIENCE / SKILLS REQUIRED: Strong leadership, communication, and organizational skills. Ability to work independently and as part of a team., • Familiarity with equity and/or diversity initiatives within an organization., • Written and oral communication skills sufficient to perform essential functions., • Demonstrated ability to establish and maintain cooperative working relationships with other staff, supervisors, managed health care clinicians, and medical/mental health professionals., • Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance., • Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy., • Demonstrated ability to organize time and other resources to perform multiple tasks., • Demonstrated ability to complete work accurately and in a timely manner with attention to detail., • Demonstrated ability to work well with others and to provide effective team leadership., • Proficiency in word processing and database and/or spreadsheet applications., • Physical and mental attributes sufficient to perform essential functions., • Demonstrated ability to recognize merit, excellence and intelligence in staff and potential employees., • Valid Driver's License / Clean Driving Record, • Medical Assisting certification, Certified Nursing Assistant certification., • Two (2) years of experience in Medical Detox, Pharmacy, SUD, Behavioral/Mental Health, EMT, or health services setting preferred., • Proficient in English Language, • Work settings vary from offices, program sites, and stakeholder locations, • Travel modes can include the use of company or personal transportation

Job DescriptionDescription: GENERAL DESCRIPTION OF THE POSITION: The part-time Behavioral Healthcare Technician (BHT) I provides direct care and supportive services to patients in a behavioral health setting, ensuring a safe, clean, and therapeutic environment. Working under the supervision of clinical leadership, the BHT I assists with activities of daily living, monitors patient well-being, supports treatment planning, administers medications, and contributes to interdisciplinary care. The BHT plays a vital role in maintaining a culture of care and fostering positive behavioral and emotional outcomes for patients receiving treatment. Must be open to work PM shift (2:00 PM - 10:30 PM), Tuesday - Saturday. ESSENTIAL FUNCTIONS: 1. Patient Care & Support • Assists patients with activities of daily living (ADLs), • Provides personal care assistance to patients as needed, • Observes and influences patients’ behavior positively., • Support the clinical team through crisis intervention, case management, and coordination of patient treatment plans throughout treatment., • Collaborate with and assist doctors, psychologists, and rehabilitation therapists working with patients to treat, rehabilitate, and return patients to the community. 2. Medication Support & Health Monitoring • Administer medications and treatments following the physician’s prescriptions., • Issue medications from the dispensary and maintain records in accordance with TPEG procedures., • Reports symptoms, reactions, and progress of patients to the Nurse Practitioner and/or Facility manager, and appropriate action has been taken., • Take and record measures of the patient’s physical condition, using devices such as thermometers and blood pressure gauges., • Monitor the patient’s physical and emotional well-being and report unusual behavior or physical ailments to staff., • Documents nursing observations. 3. Nutrition & Meal Preparation • Inventories food, labels and dates opened food items, labels food with expiration dates, organizes pantry and fridge, prepares grocery order, takes water and fridge/freezer temps., • Ensures that patients receive appropriate nutrition, including shopping for groceries, preparing meals. 4. Documentation & Communication • Assist in maintaining patient records by reviewing case notes and documenting progress., • Communicate patient progress by participating in interdisciplinary meetings and daily briefings. 5. Professional Development & Improvement • Initiates change to improve patient care; discusses changes with the doctor when appropriate., • Utilizes educational opportunities within the facility and other avenues to maintain clinical expertise to promote personal growth and development. 6. Supervision • Assumes responsibility and accountability, including supervision of patients in the house. 7. Environment & Safety • Ensures the safety of patients by consistently completing safety checks., • Performs other duties as may be assigned., • Follows and supports TPEG policies and procedures., • Works collaboratively and cooperatively with internal and external partners., • Represents TPEG, Inc., by embodying the mission, vision, and values of the organization., • Travels occasionally during the workday and on occasional overnight stays. (Compensation for mileage, food, and lodging provided.), • Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines., • Displays creativity and vision in recommending new tactics and strategies., • Expands and updates job knowledge through educational opportunities and professional learning. The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Employees who hold this position may be asked to perform other duties as assigned. Requirements: MINIMUM QUALIFICATIONS: • EDUCATION: High School Diploma, GED certification, or equivalent., • SKILLS: Demonstrated ability to multitask, manage client care, and maintain facility standards., • OTHER EXPERIENCE / SKILLS REQUIRED: Strong leadership, communication, and organizational skills. Ability to work independently and as part of a team., • Familiarity with equity and/or diversity initiatives within an organization., • Written and oral communication skills sufficient to perform essential functions., • Demonstrated ability to establish and maintain cooperative working relationships with other staff, supervisors, managed health care clinicians, and medical/mental health professionals., • Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance., • Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy., • Demonstrated ability to organize time and other resources to perform multiple tasks., • Demonstrated ability to complete work accurately and in a timely manner with attention to detail., • Demonstrated ability to work well with others and to provide effective team leadership., • Proficiency in word processing and database, and/or spreadsheet applications., • Physical and mental attributes sufficient to perform essential functions., • Demonstrated ability to recognize merit, excellence, and intelligence in staff and potential employees., • Valid Driver's License / Clean Driving Record, • Medical Assisting certification, Certified Nursing Assistant certification., • Two (2) years of experience in Medical Detox, Pharmacy, SUD, Behavioral/Mental Health, EMT, or health services setting preferred., • Proficient in the English Language, • Work settings vary from offices, program sites, and stakeholder locations, • Travel modes can include the use of company or personal transportation

Job DescriptionDescription: GENERAL DESCRIPTION OF THE POSITION: The Behavioral Healthcare Technician (BHT) I provides direct care and supportive services to patients in a behavioral health setting, ensuring a safe, clean, and therapeutic environment. Working under the supervision of clinical leadership, the BHT I assists with activities of daily living, monitors patient well-being, supports treatment planning, administers medications, and contributes to interdisciplinary care. The BHT plays a vital role in maintaining a culture of care and fostering positive behavioral and emotional outcomes for patients receiving treatment. Must be open to work NOC shift (10:00 PM - 6:30 AM). The BHT I may also float between residential treatment center houses as needed to provide support, meal coverage, program coverage, and staff break coverage. ESSENTIAL FUNCTIONS: 1. Patient Care & Support • Assists patients with activities of daily living (ADLs), • Provides personal care assistance to patients as needed, • Observes and influences patients’ behavior in a positive manner., • Support clinical team through crisis intervention, case management, and coordination of patient treatment plans throughout treatment., • Collaborate with and assist doctors, psychologists, and rehabilitation therapists working with patients in order to treat, rehabilitate, and return patients to the community. 2. Medication Support & Health Monitoring • Administer medications and treatments following physician’s prescriptions., • Issue medications from dispensary and maintain records in accordance with TPEG procedures., • Reports symptoms, reactions, and progress of patients to the Nurse Practitioner and/or Facility manager, and appropriate action has been taken., • Take and record measures of patient’s psychical condition, using devices such as thermometers and bloods pressure gauges., • Monitor patient’s psychical and emotional well-being and report unusual behavior or physical ailments to staff., • Documents nursing observations. 3. Nutrition & Meal Preparation • Inventories food, labels and dates opened food items, labels food with expiration dates, organizes pantry and fridge, prepares grocery order, takes water and fridge/freezer temps., • Ensures that patients receive appropriate nutrition, including shopping for groceries, preparing meals. 4. Documentation & Communication • Assist in maintaining patient records by reviewing case notes and documenting progress., • Communicate patient progress by participating in interdisciplinary meetings and daily briefings. 5. Professional Development & Improvement • Initiates change to improve patient care; discusses changes with doctor when appropriate., • Utilizes educational opportunities within the facility and other avenues to maintain clinical expertise to promote personal growth and development. 6. Supervision • Assumes responsibility and accountability including supervision of patients in the house. 7. Environment & Safety • Ensures the safety of patients by consistently completing safety checks., • Performs other duties as may be assigned., • Follows and supports TPEG policies and procedures., • Works collaboratively and cooperatively with internal and external partners., • Represents TPEG, Inc., by embodying the mission, vision and values of the organization., • Travels occasionally during the workday and on occasional overnight stay. (Compensation for mileage, food and lodging provided.), • Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines., • Displays creativity and vision in recommending new tactics and strategies., • Expands and updates job knowledge through educational opportunities and professional learning. Requirements: MINIMUM QUALIFICATIONS: • EDUCATION: High School Diploma, GED, or equivalent., • SKILLS: Demonstrated ability to multi-task, manage client care, and maintain facility standards., • OTHER EXPERIENCE / SKILLS REQUIRED: Strong leadership, communication, and organizational skills. Ability to work independently and as part of a team., • Familiarity with equity and/or diversity initiatives within an organization., • Written and oral communication skills sufficient to perform essential functions., • Demonstrated ability to establish and maintain cooperative working relationships with other staff, supervisors, managed health care clinicians, and medical/mental health professionals., • Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance., • Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy., • Demonstrated ability to organize time and other resources to perform multiple tasks., • Demonstrated ability to complete work accurately and in a timely manner with attention to detail., • Demonstrated ability to work well with others and to provide effective team leadership., • Proficiency in word processing and database and/or spreadsheet applications., • Physical and mental attributes sufficient to perform essential functions., • Demonstrated ability to recognize merit, excellence and intelligence in staff and potential employees., • Valid Driver's License / Clean Driving Record, • Medical Assisting certification, Certified Nursing Assistant certification., • Two (2) years of experience in Medical Detox, Pharmacy, SUD, Behavioral/Mental Health, EMT, or health services setting preferred., • Proficient in English Language, • Work settings vary from offices, program sites, and stakeholder locations, • Travel modes can include the use of company or personal transportation

Full-time Employed Psychiatric Nurse Practitioner. Our outpatient programs include child, adolescent, and family therapy, specializing in the treatment of depression, anxiety disorders, and other common behavioral health issues. Join the newest and most advanced behavioral health facility in the.

Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice. Did you know that you

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Job DescriptionAbout Pair Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection., • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness., • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo., • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent., • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.In the News, • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most, • TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team, • Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Behavioral Health Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. As Behavioral Health Care Manager, you will play a critical role in our whole-person, interdisciplinary care model by providing mental health resources and therapeutic interventions for individuals living with Serious Mental Illness, Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. The Behavioral Health Care Manager will work in a team-based model with a lead care manager, community health worker, registered nurse care manager, and nurse practitioner to contribute their expertise towards improving the individual's quality of life through evidence-based behavioral interventions. This position primarily allows for remote work; however, it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home What You'll Do • Primarily work with and support enrolled individuals who struggle with severe mental illness or substance use disorders, • Use evidence-based approaches to provide short-term interventions and behavioral activation strategies throughout the individual's participation in ECM, • Use evidence-based approaches to provide intermediary interventions as a bridge to community supports and referrals, • Provide brief crisis intervention techniques and warm hand-offs to local crisis resources as needed, • Seek to listen openly to individuals and meets them where they are – understanding that adopting an "it's not my fault but it is my problem" attitude in all communication styles and approaches, • Assist with linkage to ongoing behavioral health treatment upon individual's completion of participation in ECM, • Support ECM team's caseload to identify and address barriers to care, • Educate individuals on behavioral health conditions to improve health literacy, • Work with individual to identify health/wellness goals and incorporate goals into a shared care plan, • Collaborate on care issues with Enhanced Care Management team by participating in systematic case reviews, • Facilitate and ensure recommendations are communicated across health care team, • Track and manage caseloads using electronic medical records, • Consult with ECM team about clinical concerns or questions, provide educational training on behavioral health conditions and treatment What You'll Need • LCSW, LMFT, or LPCC license issued by the state of California, • Bilingual English/Spanish, • Strong understanding of cultural fluency, • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder, • Strong technical skills and comfort with technology innovation, past experience with CRM databases, Google suite, email, and video conferencing, • You are physically located in or near San Diego, California, • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner location, • Virtual Ops requires a quiet, HIPAA compliant and internet connected spacePreferred Qualifications:, • A fantastic listener and skilled at "reading people" - able to understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask, • Excellent communication skills, • Takes accountability to resolve a customer's needs to the best of his/her/their abilities, • Comfortable building relationships with new people, • Zest for problem solving, seeking answers, and thinking outside the box, • Detail-oriented and organized self-starter, • Reliable and comfortable in an ever-changing environment Because We Value You • Salary: $95,000 - $120,000/year, • Comprehensive health, vision & dental insurance, • 401k, • Opportunity for rapid career progression with plenty of room for personal growth!, • We provide the equipment needed for the role, • Monthly $100 work from home expense stipend, • Gas reimbursements for your on-site engagement days, • Flexible vacation policy with unlimited time off, • No service hour requirements - the caseload is fluid! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to . Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Job Description Counselor Pinnacle’s Voice: A Tale of Transformation & Recovery “I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I’ve ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.” -Patient, Pinnacle Treatment Centers About Us: Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 35,000 individuals daily resulting in a network of care spanning across the country. Position Overview: As a Counselor, you will play a crucial role in the recovery journey of our patients. Pinnacle’s unique approach combines compassionate care with innovative treatment methods to address the diverse needs of individuals seeking help for substance use disorders. Join us in making a positive impact on the lives of those we serve. Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth. 1. Variable Pay Structure: Competitive compensation based on experience, education, and licensure., 2. Defined Career Pathing: Clear advancement opportunities through our Counselor Tier Program, designed to reward achievement in education, licensure, and credentials., 3. Bonus Incentives: Recognizing and rewarding quality patient care with monthly performance-based bonuses., 4. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. This federal program selects applicants to forgive 100% of their student loans., 5. Continuing Education: Free access to over 600 CEU courses to enhance your skills and knowledge., 6. Paid Time Off: 18 days of PTO, sick leave, and 8 paid holidays to maintain a healthy work-life balance., 7. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population., 8. Free Clinical Supervision: Available based on licensure and availability to support your professional growth. Key Responsibilities: • Provides orientation to new patients to the programs’ rules, policies, procedures, and patients' rights., • Conduct Intakes, Discharge Planning, Initial Assessments, and Initial Treatment Plans professionally and within time guidelines as required by applicable federal and state regulation, CARF guidelines and Pinnacle Policies., • Involve patients in the assessment, treatment planning, and intervention aspects of treatment, which provides the patient with a sense of entitlement to their own recovery., • Administer the biopsychosocial assessment, which evaluates all areas of patients' lives, including their addictions, medical and mental health history, socioeconomics, legal, etc. at intake and on an ongoing basis., • Recognize and utilize patients’ Strengths, Needs, Ability, and Preferences (SNAP), to develop and implement individualized Treatment Plans that effectively help patients to meet their short & long-term goals. • Determine the clinical necessity of counseling services based on the clinical assessment and evaluation of the patients., • Monitor closely, and document any change of circumstances with the patients, especially as it relates to matters that may affect their recovery, identifying and addressing relapse indicators to promote relapse prevention interventions in an early stage., • Comply with and implement the Medical Q.A (Quality Assurance) and Clinical Risk Management Policies, including:, • Evaluate the patients for any high-risk conditions (e.g., liver failure, pregnancy, overdose, bipolar, schizophrenia, etc.), which may endanger the patient (suicidal) or other parties (homicidal)., • Administer the BAM-R, C-SSRS, GAD-7, and PHQ-9 screening tools to determine the severity of the patient's mental/emotional status., • Evaluate the risk factors concerning each such case, considering the appropriateness of, and professionalism in treating such individuals in an OTP in comparison to treatment in a residential facility or other treatment modalities., • Review and ask about other practitioners' involvement in the treatment of these high-risk conditions. Recommend immediate referral to such a specialist in case of need. Request the patient sign a waiver for release of information which will allow communication with the other practitioner in case of need (e.g., deterioration of the patient’s condition)., • Flag high-risk patients to the Medical Directors, Physician Extenders, and Regional Clinical Leadership (RCL) and highlight the conditions concerned., • Refer such patients to the Medical Directors, Physician Extenders or RCLs (Regional Clinical Leadership) based on the urgency, utilizing the informal Referral Policy or the scheduled Treatment Team/Case Conference session., • Review physician notes, following the Medical Directors or Physician Extenders’ session with the patient, verifying that they noted and addressed the high-risk factor, or otherwise bring it immediately to the attention of the supervising counselor, as well as the clinic manager, until the matter’s proper and professional handling by the physician or physician extender., • Advise, in writing, other staff members (including the clinic manager, supervising counselor, dispensing nurse and front office) of high-risk patients and their condition. Maintain and circulate minutes from treatment team/case conference sessions to the other staff members., • Provide professional counseling and referral services by:, • Addressing patients’ clinical and special needs by maintaining referrals to specialized (“second tier”) services rendered by physicians, physician extenders and counselors within Aegis, as well as referrals to Keys to Recovery (or other twelve-step) support groups, and other community resources (e.g., agencies and practitioners outside of Aegis), acting as a liaison to these agencies, as necessary., • Providing individual and group counseling as clinically necessary, to address the problem issues identified in the Initial Assessment and Treatment Plans. The counseling service will include protocols for the treatment of Relapse Prevention, Peer Pressure, Anger Management, Domestic Violence, Parenting, Family Preservation, Vocational Rehabilitation, etc., • Utilizing advanced counseling techniques such as Cognitive Behavioral Therapy, Motivational Interviewing, etc., • Scheduling regular counseling sessions with patients; issue patient appointment cards and record scheduled or rescheduled sessions in EHR scheduler., • Documenting counseling entries, including signature and date, as required by applicable federal and state regulations, CARF guidelines and Pinnacle policies., • Engaging in Community Relations and Outreach efforts., • Attending all recommended training including Physician Training of Counselors, RCL training, and case conferences with the program physicians and physician assistants., • Collecting research data when requested., • Observing the collection of patients’ urine samples when required, • Attend team meetings and complete all training courses timely as required. Counselor I: $20/hour to $21/hour • Possess an associate degree in relevant field and has the registration/credentials necessary to provide counseling services to our patient population., • Kern County requires a bachelor’s degree or High school diploma/GED with 75% certification education. Preferred Possess a bachelor's degree or higher Counselor II: $21/hour to $24/hour • Possess an associate degree in a relevant field or a majority of approved counselor certification courses, license, or certification necessary to provide counseling services to our patient population. Kern County requires a bachelor's degree or 75% of required counselor certification courses), • Possess counselor registration/certification by a “Certifying Organization: recognized by the Department of Alcohol and Drug Programs. Proof of registration is required immediately once employed with a California Alcohol and Drug Program certifying body. Employees must be registered prior to providing any counseling services per the DHCS (Department of Health Care Services)., • Degrees must include being licensed, licensed eligible, or certified. Clinical skills must be effective in complex cases. Along with the below:, • Possess certification as an Alcohol and Other Drug Counselor with a CA approved certification agency or current credentials as licensed or license-eligible with the Board of Behavioral Sciences or the Board of Psychology. If license-eligible, must maintain the Board’s requirements to be able to practice including receiving the necessary amount of clinical supervision by a Board approved supervisor.

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