Retail Assistant Store Manager - Green Lake
hace 9 días
Seattle
Job Description Retail Assistant Store Manager | Dockside Cannabis Green Lake Job Type: Full-time Location: Green Lake Salary: $55,000.00+ USD per year, DOE Need: Immediate (5-7 days) Welcome to Dockside! You might know us by one of our four retail cannabis stores located throughout Seattle. We are a Washington state-licensed (I502) retailer specializing in quality medical and recreational cannabis products and accessories. We aren’t just any cannabis retailer, however, as we constantly innovate, take pride in our inclusive and welcoming culture and are always evolving how we do business. We are proud to say that we opened one of the first medical dispensaries in WA state and were the first to be certified as a reliable source for quality cannabis products under the Patient Focused Certification Program. Our roots are deep as a medical cannabis purveyor. We also love to brag about some other amazing things about us: we are women and minority owned and live values of community, inclusivity, integrity, and health. We have a rare and exciting opening for a Retail Assistant Store Manager for our Shoreline location. The Retail Assistant Store Manager position is an important and key role to drive revenue and customer satisfaction in one of our four retail locations and to deliver the Dockside experience to Employees, Customers and our Community. We are looking for a professional Retail Assistant Store Manager with excellent customer service skills, exceptional leadership capabilities, a track record of hiring and retaining high-caliber employees. We are seeking leaders who are not afraid to wear many hats and manage a constantly changing workflow. We seek smart, passionate, and creative individuals who are ready to take the road less traveled and are excited by the challenge of building a business in a rapidly growing industry. You will manage a staff of approximately 10-15 people, which includes Shift Leads and Sales Associates. The Retail Assistant Store Manager is responsible for the needs and well-being of the staff and the business to implement the mission, vision and values of Dockside and the management team. We are seeking managers who can inspire team members to grow and succeed, articulate a clear vision and direction, and possess a passion for their own personal growth and learning. The Retail Assistant Store Manager must lead the store in a fast-paced and ever-changing working environment, while maintaining an eye for excellence and driving the staff to exceed all revenue goals. Additionally, the Assistant Store Manager is accountable to managing labor, payroll, inventory, security, and performance management. This is a great opportunity for someone looking to take their previous store management experience to the next level! Retail Assistant Manager Accountabilities: Business Leader • Trustworthy in the eyes of the customer and conveys trustworthiness of the Dockside brand;, • Drive and maximize sales performance to consistently achieve the overall sales objectives while ensuring operational integrity and monitoring monthly profitability., • Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided., • Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell-through as well as alignment with new product launches;, • Provide ongoing training and coaching to associates to enhance performance and provide constructive, timely feedback, • Lead the team in executing superior customer service and after-sales experience to increase and retain customer loyalty, • Collaborate with Operations, Human Resources, Loss Prevention, etc. while adhering to and enforcing all company policies and procedures, • Comply with Federal and Local Regulations in the cannabis industry and immediately notify Operational Leadership of Government Agency visits, • Comply with all Assets Protection quarterly self-audits, cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target, • Oversee the processing of daily incoming and outbound merchandise requests and shipments, • Support and maintain visual merchandising standards set by the headquarters, • Must be 21 years of age;, • Minimum of 5 years of sales experience in retail, luxury retail, or service-related industry, • Minimum of 3 years of supervisory experience in retail, luxury retail, or service-related industry, • Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business, • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results, • Ability to manage competing priorities in a fast-paced environment, • Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, • Industry awareness and strong business acumen, • Strong verbal and written communication skills and excellent organizational skills, • Flexibility to work a retail schedule which will include mornings, evenings, weekends and holidays, • Ability to make solid business decisions, problem-solve, and multi-task in a highly dynamic work environment, • Proven ability to exercise a high degree of confidentiality and objectivity, • Consultative sales experience in matching products or services to the specific needs of the customer., • Ability to work in a team setting and conduct and present oneself in a highly professional manner with both customers and internal personnel, • Proven ability to work independently with little or no supervision Dockside is committed to providing equal employment opportunities to all employees and applicants for employment, and prohibits discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 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