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Job DescriptionJob description Room Attendant We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experience that makes people’ lives better! We are seeking talented and experienced Room Attendants to join our amazing team. The Room Attendant will clean, dust, wax, scrub, polish, and service guest rooms daily by following hotel standards. As a Room Attendant, you will be held accountable to provide the highest level of guest room cleanliness with goals to exceed guest expectations. The room attendant must ensure guest contentment and attention to the guest's needs with a clean room and amenities must be stocked according to hotel requirements. Duties to include, but not limited to; Job Description · Stock cart with supplies needed to perform duties · Strip room of soiled linen and garbage · Empties wastebaskets, and follow OSHA guidelines for disposal · Properly places guest amenities, e.g., toilet paper, tissues, guest service directories, and turndown amenities · Cleans rugs, carpets, upholstered furniture, and draperies · Clean baseboards, walls, ceiling, woodwork, windows, door panels, and sills · Transports trash and waste to disposal area from guest rooms · Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc. · Makes beds with clean sheets in excellent condition, checks for stains and rips · Knowledgeable and actively practices the hotels' emergency procedures and lost and found guidelines · Perform and complete any special projects or reasonable requests assigned by management, e.g., daily focus projects · Participate in Quality Check Audit conducted by the management of rooms · Assists colleagues when own job duties if needed · Properly uses all cleaning fluids and supplies according to OSHA standards · Participate in general cleaning of guest rooms set forth by management · Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered · Reports any discrepancies in room status, why the room was not completed, etc. to Manager · Assist guest with any cleaning concerns they might have or requests for additional supplies Requirements · Local candidates only · U.S. Citizenship/Work Authorization required · 1-2 years of luxury hospitality experience preferred · Be able to lift, pull and push 50 pounds without restrictions · Be able to speak, write and understand the primary language of the workplace · Excellent organization skills · Capable of working with little or no supervision and still maintain immaculate standards · OSHA certification would be a plus Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States. Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Shift: • 10 hour shift, • 8 hour shift, • Day shift, • Evening shift, • Morning shift, • Night shift Ability to commute/relocate: • New York, NY 10018: Reliably commute or planning to relocate before starting work (Preferred) Experience: • Hotel experience: 1 year (Preferred), • Multilingual: 1 year (Required), • Cleaning: 1 year (Required) Shift availability: • Day Shift (Preferred), • Night Shift (Preferred) Work Location: In person

We are looking for a full-time Night Auditor to join our team at the Renaissance Meadowlands hotel! As our Night Auditor, you will perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Balance all revenue and settlement accounts nigh

The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Complete the Night Audit checklist for computer procedures daily.

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Previous night audit/accounting experience

Guest Service Agent and Night Audit Relief.To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality.Provide the highest quality of service to the customer at all times.Promptly and effectively deal

Job Description Position: Chief Financial Officer Reports to: Chief Executive Officer FLSA Status: Exempt Compensation: $220k-240k About The Apollo In December 2024, The Apollo Theater became the first organization honored by the Kennedy Center Awards, emphasizing The Apollo’s impact on the past, present, and future of American culture and the performing arts. From the longest-running talent show in America with Amateur Night at The Apollo, which launched the careers of icons like Ella Fitzgerald and Lauryn Hill, to performances from beloved legends like Smokey Robinson and Lil’ Kim and today’s biggest stars like Drake, The Apollo has always been a home for artists to create and a home for audiences to see incredible music and art from legendary artists. The Apollo is an American cultural treasure. It is a vibrant non-profit organization rooted in the Harlem community that engages people from around New York, the nation, and the world. Since 1934, The Apollo has celebrated, created, and presented work that centers Black artists and voices from across the African Diaspora. It has also been a catalyst for social and civic advocacy. Today, The Apollo is the largest performing arts institution committed to Black culture and creativity. Description WHO ARE YOU? Are you passionate and driven, with an entrepreneurial spirit? And are you resourceful, innovative, forward-thinking, and collaborative? Do you have an interest in culture, performing arts, or entertainment? At Apollo Theater Foundation, the Chief Financial Officer embraces these qualities! The CFO Role: The Apollo seeks a strategic and entrepreneurial Chief Financial Officer (CFO) to lead the finance and infrastructure teams during a time of opportunity, change and growth. Reporting to the CEO, the CFO is a valued member of the Executive and Leadership Teams. The CFO staffs two board level committees — Finance (which also serves as the Investment committee), and Audit committee. As an organizational leader, the CFO works across the organization to ensure sound financial management and a strong infrastructure. The CFO leads and supervises staff who manage the finance teams within an organization that raises approximately $20 to $30 million annually. For finance, the CFO will build and manage a team responsible for cash flow management, budgeting and financial planning, payroll, tax compliance, financial statements, investments, accounting, and renovation reporting. Finally, the CFO plays a crucial role in ensuring the success of The Apollo’s Sustainability Plan and Historic Theater renovation, particularly the Financial Management of the Sustainability Plan which focuses on ensuring our systems and internal financial systems are effective. As CFO, the successful candidate will play a pivotal role in creating, maintaining, and expanding transactional, financial, and operational excellence. What you’ll do: Financial Management The CFO will oversee the financial and accounting operations of the organization, through supervision of the accounting and finance team. Financial Strategy & Leadership • Develop and implement financial strategies aligned with organizational goals., • Monitor financial performance, provide insights, and recommend actions to leadership., • Ensure financial policies and procedures align with best practices and compliance requirements., • Serve as prime banking and Treasury relationship manager, negotiating loans and other credit facilities, and ensuring our Investments are in line with our board-approved Investment Policies and best practices., • Oversee and finalize month-end and quarterly close processes., • Ensure the integrity and accuracy of financial reporting and general ledger accounts., • Oversee annual audit preparation and serve as the key liaison with auditors., • Develop, review, and finalize the annual budget, ensuring alignment with strategic objectives., • Oversee grant financial management in collaboration with the development team., • Partner with members of the executive team to establish financial and strategic objectives, to implement organizational strategy, and to oversee mission critical projects and initiatives., • Lead and develop the finance team, ensuring strong performance and alignment with organizational goals., • Lead finance staff in the provision of timely and accurate analyses and financial reporting, thereby providing the highest level of executives and board financial oversight., • Collaborate cross-functionally with leadership on financial planning and operational decisions., • Provide financial insights to stakeholders to drive informed decision-making., • Ensure that the enterprise risk management function is operating effectively to protect organizational staff, data, and assets—brand, financial, physical and intellectual property., • Secure all necessary insurance and conduct periodic market surveys., • Partner with Director of IT and Facilities Manager to design, fund, and implement multi-year initiatives to keep equipment and software in state-of-the art status, insofar as limited budget allows., • 15+ years of professional experience in finance and operations, with at least 5 years in a senior leadership role, ideally at an organization with an operating budget of $20M or more., • Strong knowledge of GAAP, financial reporting, budgeting, and compliance., • Strong analytical, problem-solving, and leadership skills., • Deep and continuously updated knowledge of nonprofit accounting., • A strategic and visionary mind for problem-solving around core business challenges., • Demonstrated ability to balance big thinking with pragmatic implementation., • Ease in building trusting relationships and inspiring confidence with a variety of stakeholders, including staff, Board members, peers, and external partners., • Ability to communicate financial information to non-financial stakeholders effectively., • Bachelor’s degree is required, preferably in business, accounting, or finance. eqnjFxcaU9

Job Description This role is responsible for delivering accurate, compliant, and insight-driven payroll operations across U.S. and international populations, supporting a complex multi-country environment. The position plays a critical role in ensuring payroll integrity through advanced analysis, reconciliations, audit support, and continuous process improvement. The primary responsibility of this role is to ensure the accurate processing of IEEE's biweekly US and international monthly payrolls for six countries: China, Japan, Singapore, India, Austria, and Germany. Serving as a subject matter expert, this role partners closely with internal stakeholders and external vendors, leads retirement plan payroll oversight, and contributes to system enhancements and operational scalability. The position reports to the Payroll Manager with limited supervision. Key Responsibilities • Process domestic payroll with minimal supervision, extreme confidentiality, high detail, and precise accuracy while adhering to all payroll policies/procedures and government regulations. Assure that all IEEE employees are paid accordingly., • Ensure payments, tax withholding, and deductions are processed with extreme accuracy. Calculate and process salary payments, including retros, bonuses, commissions, severance, vacation payouts, employee referrals, and night differential., • Ensure all payrolls are administered in full compliance with domestic and international regulations, company policies, and SOX requirements., • Process global payroll for India, Singapore, Japan, Austria, Germany, and China with minimal supervision and extreme confidentiality. Engage with all global payroll vendors on processing and reporting matters, ensuring regulatory compliance., • Collaborate with Human Resources and Benefits teams on payroll-impacting transactions such as leaves of absence, retroactive benefit deductions, and related adjustments., • Lead end-to-end analytics, reconciliations, and compliance for 401(k) and DCRP plans, including bi-weekly benefit deductions and contribution wires, quarterly reconciliations with T. Rowe Price, forfeiture and suspense account analysis, and preparation of retirement plan projection models for senior leadership and highly compensated employees, while serving as the primary payroll subject matter expert for all retirement plan–related inquiries., • Oversee quarterly tax reconciliations and filings and support year-end activities including annual tax filings and reconciliations., • Serve as SME for the Payroll Department on all payroll systems and integrations (Oracle Fusion, ADP WFN/eTime, ADP SPM, TRP)., • Maintain workflows and documentation of all processes Education • A minimum of 3 years’ experience with ADP Workforce Now, • Experience using HRIS/HCM platforms (TMF and Oracle preferred), • Exceptional stakeholder management experience, ideally including management of an outsourced provider, • Experienced in 401K/Pension Administration, • Proficient in Microsoft Office, including Excel (must be able to conduct data analysis, VLOOKUP’s, pivot tables), • Ability to exercise extreme discretion and uphold strict confidentiality of employee records, including compensation and personal information, • Strong written and verbal skills, • Strong critical thinking and problem-solving skills PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status. For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Company DescriptionAdvancing Technology for Humanity IEEE and its members inspire a global community through highly-cited publications, conferences, technology standards, and professional and educational activities.Advancing Technology for Humanity\r\nIEEE and its members inspire a global community through highly-cited publications, conferences, technology standards, and professional and educational activities.

Job Description Mirage is an AI-native video platform that intelligently orchestrates production and editing through natural language. Our models leverage contextual awareness to execute the same creative decisions a professional editor would — dramatically improving productivity for experienced teams, while making video creation accessible to anyone. We’re an interdisciplinary team addressing some of the most difficult technical and creative challenges in generative media. As an early member of our team, you’ll tackle foundational problems that remain largely unsolved across the industry, driving an outsized impact on the future of creative expression. More about us Product (Captions by Mirage) Research (Seeing Voices, technical-white-paper) Updates (Mirage on X / twitter) TechCrunch, Forbes AI 50, Fast Company (press) Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) Responsibilities * Own and evolve our design system across platforms (web, mobile), ensuring scalability, accessibility, and consistency. * Define and maintain core foundations including tokens, typography, color, spacing, layout, interaction patterns, and component libraries. * Partner closely with engineering to ensure tight alignment between design and code, contributing to implementation standards and documentation. * Establish governance models, contribution guidelines, and quality standards for system adoption and evolution. * Drive alignment across product teams to balance system consistency with product-specific needs. * Audit product experiences to identify inconsistencies, gaps, and opportunities for system improvements. * Build robust documentation and usage guidelines to enable adoption and reduce ambiguity. * Advocate for accessibility, usability, and performance best practices within the system. * Lead system roadmap planning in collaboration with Product and Engineering. * Mentor designers on system usage, constraints, and best practices to elevate overall design quality. Requirements * 7+ years of experience in product design, with significant experience contributing to or leading a design system. * Proven experience building, scaling, or maturing multi-product or multi-platform design systems. * Strong understanding of design tokens, component architecture, responsive systems, and accessibility standards. * Experience partnering closely with front-end engineering teams to ensure high-fidelity implementation. * Deep proficiency in Figma (including libraries, variables, and component architecture). * Demonstrated ability to influence cross-functional stakeholders and drive adoption across teams. * Strong systems thinking with a detail-oriented craft mindset. * Portfolio showcasing system thinking, component logic, and real-world implementation impact. Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks (Talkspace, Kindbody, One Medical subscription, HealthAdvocate, Teladoc) * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $175K - $250K

Job DescriptionSalary: $20 - $25 Position Summary Reporting to the Program Director, the Outreach Coordinator is considered the "face" of the Beacon program in the community. You will be responsible for recruiting and retaining participants (K-12 students and adults) to ensure we meet our DYCD enrollment targets. This role requires a high-energy individual who can build strong relationships with the host school administration, parents, local businesses, and community leaders to transform the school into a thriving community hub. Key Responsibilities 1. Recruitment & Community Engagement • Meet Enrollment Targets: Execute strategies to recruit targeted youth and adult participants annually to meet DYCD contractual requirements., • School Liaison:Attend school events (PTA meetings, Parent-Teacher Conferences, assemblies) to promote Beacon offerings directly to families and teachers., • Community Mapping:Build partnerships with local businesses, precincts (NYPD), and other CBOs to create service referral networks for families in need., • Street Teams: Conduct direct outreach including flyering, tabling at local events, and canvassing the immediate neighborhood to raise program visibility 2. Family & Participant Retention • Attendance Monitoring:daily monitoring of attendance data; conduct follow-up calls to families of absent participants to improve retention., • Event Planning:Lead the organization of quarterly "Beacon Night" community events, holiday celebrations, and end-of-summer showcases., • Advisory Council:Assist in the formation and facilitation of the Beacon Advisory Council (BAC), ensuring community members have a voice in program planning. 3. Administrative & Compliance (DYCD) • Data Entry:Ensure accurate and timely entry of enrollment forms and attendance intoDYCD online database., • File Management:Maintain audit-ready participant files, including medical forms, consent forms, and income verification where applicable., • Marketing:Manage the programs social media presence (Instagram/Facebook) and create monthly newsletters for stakeholders. Qualifications Required: • High School Diploma or equivalent required; Bachelors Degree in Social Work, Education, Communications, or related field preferred., • 2+ years of experiencein community outreach, youth development, or customer service within an NYC nonprofit setting., • Proficiency with Microsoft Office Suite (Word, Excel) and Google Workspace., • Knowledge of East Flatbush neighborhoods is highly desirable., • Bilingual (English/Creole) is desired but not mandatory., • Knowledge ofDYCD Connector similar non-profit case management databases., • Experience working within a DOE school building or understanding of School Safety protocols. Clearance Requirements • Must pass NYC Department of Education (DOE) fingerprinting (PETS)., • Must pass NYS State Central Register (SCR) clearance., • Staff Exclusion List (SEL) check.

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Opportunity: Strategic Right Hand to the CEO Kasa is seeking a Chief of Staff to the Founder & CEO: a high-impact, high-visibility role at the intersection of strategy, operations, and leadership. This position is ideal for a future CEO or senior operator who wants firsthand exposure to how a high velocity, tech-enabled hospitality company is built and run. You will be the CEO's right hand, helping drive strategic priorities, streamline operations, and drive clarity and coordination across the leadership team. You will also bring a builder's mindset: leveraging the latest AI tools and lightweight automation to solve real business problems, from scraping market data to auditing financial reports or optimizing team workflows. This role requires both analytical rigor and emotional intelligence, someone equally comfortable facilitating executive meetings as they are creating a GPT-driven dashboard or an automated reporting process. This role can be based remotely but there is a strong preference for candidates located in or willing to relocate to Kasa's HQ in New York City. The Chief of Staff will travel periodically to Kasa's properties and partner locations to experience operations firsthand, build relationships with on-site teams, and help identify opportunities for performance improvement and brand elevation. Key Responsibilities • Strategic & Operational Leadership, • Serve as a trusted thought partner to the CEO on company strategy, capital allocation, and operational priorities., • Lead and organize weekly leadership meetings, bi-weekly All Hands, quarterly offsites, and key internal forums to ensure decisions translate into action., • Synthesize business performance insights and surface data-driven recommendations for the CEO and executive team., • Partner with the CEO and Executive Team on the front lines of strategic transactions, including M&A execution, fundraising processes, and investor diligence., • Support evaluation and integration of acquisition targets, analyzing financial models, operational synergies, and team structures to inform strategic decision-making and post-close integration planning., • CEO Leverage & Communication, • Prepare and review board materials, investor updates, and internal communications., • Anticipate the CEO's needs by managing workflows, surfacing critical issues early, and ensuring priorities are executed efficiently., • Represent the CEO in meetings when needed, providing follow-up and driving outcomes to completion., • AI, Systems, & Creative Problem-Solving, • Build or prototype lightweight tools, dashboards, or scripts that improve visibility, automate workflows, and support faster decision-making., • Design systems or processes to audit recurring operational data (e.g., monthly financials, OTA rankings, property performance)., • Champion the use of AI across the executive and operations teams, using platforms like ChatGPT, Granola, Notion AI, Cursor or custom scripts to automate workflows, enhance communication, and improve team productivity., • Leadership Development & Culture, • Help shape the leadership team's rhythm and culture through thoughtful agenda design, meeting facilitation, and consistent follow-through. Throughout the week, you'll lead key internal rhythms: the executive team's weekly meeting, and organize our company-wide All Hands. You'll represent the CEO in meetings, manage executive communications, and act as a liaison between internal teams and external stakeholders. You'll also take on complex, high-impact projects. These might include: • Building board and fundraising materials, • Driving content and logistics for leadership summits or strategic offsites, • Deep diving into Kasa's technology, product, or operational metrics, • Make recommendations for key strategic decisions at business inflection points, • Earned deep trust from the CEO and leadership team as a reliable operator and thought partner., • Delivered at least 5 high-impact, cross-functional projects that materially advanced Kasa's strategic goals., • Built or implemented systems that meaningfully improved team productivity, reporting quality, or data transparency., • Elevated the operational cadence of the leadership team, driving greater clarity, accountability, and momentum., • Bachelor's degree in Business, Economics, Finance, Real Estate, or a related field. MBA preferred but not required., • 5+ years of experience in management consulting, investment banking, private equity, or a high-growth startup leadership role., • Exceptional analytical and communication skills: able to synthesize complex topics into crisp insights., • You are an effective communicator and storyteller, in both written and verbal form, able to synthesize complex topics and engage with senior executives, • Proven ability to lead without authority, manage multiple projects simultaneously, and operate in ambiguity., • Proficiency in Excel/Google Sheets, PowerPoint/Google Slides/Gamma, and business analytics tools., • Proven ability to underwrite or analyze business and investment opportunities and translate insights into action, • Demonstrated fluency with AI platforms (ChatGPT, Notion AI, Gamma, etc.) and enthusiasm for leveraging technology to enhance output and efficiency., • High emotional intelligence, executive presence, and confidence in leading meetings and facilitating discussion among senior leaders., • Highly motivated, resourceful, and able to maintain efficiency while working independently in a fast-paced environment, • You are proactive by nature and are constantly looking for ways to enhance our company's product, culture, and results-oriented mindset., • Prior experience as a Chief of Staff or operator to a C-Suite executive., • Comfort with lightweight Vibe coding to get specific projects done., • Deep interest in real estate, hospitality, or technology-enabled services. You'll sit at the nerve center of Kasa, working on everything from board decks to AI automations to leadership alignment. You'll learn how decisions get made, what drives growth, and how to build systems that scale. This role also provides a rare opportunity to participate hands-on in company-shaping events such as capital raises, M&A negotiations, and strategic partnerships, gaining exposure to both the analytical and relationship-management aspects of scaling a company. If you're eager to see how a technology-powered hospitality company operates from the inside and you're ready to help shape its future then this role is for you. Curious about the Kasa experience? Save 15% when you book on kasa.com Benefits • Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa's across the country!, • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • The Pay: The starting base pay for this role is $155,000 - 185,000 plus performance-based incentives and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The exact offer would depend on your background, experience, and internal equity considerations. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Guest Service Agent and Night Audit Relief Pay Rate: $19 -$20/hr Location : Holiday Inn - Times Square 585 8th Ave, New York, NY 10018 SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing.

Job DescriptionDescription: Night Auditor / Front Desk Host (Part-Time to Full-Time Growth Opportunity) Pay: $17/hour Job Summary Hyatt Place Secaucus/Meadowlands is seeking a reliable, customer-focused Night Auditor / Front Desk Host to join our team. This role is ideal for someone who is comfortable working overnight, enjoys working independently, and is interested in growing into a full-time position by cross-training on AM and/or PM shifts. As a smaller, service-driven hotel, we place a strong emphasis on guest experience, accountability, and teamwork. The Night Auditor plays a critical role in both guest satisfaction and the accuracy of our daily financial operations. Schedule & Growth Opportunity • Primary shift: Overnight (typically 11:00 PM – 7:00 AM), • Status: Part-Time to start, • Growth path: Opportunity to grow into full-time hours for candidates open to:, • Occasional AM (7a–3p) and/or PM (3p–11p) shifts, • Cross-training at the front desk Guest Service & Front Desk Operations • Provide friendly, professional, and confident service to guests overnight, • Handle check-ins, check-outs, guest requests, and issue resolution, • Serve as the primary on-site contact overnight, including emergency response, • Complete the Night Audit and End-of-Day process accurately and on time, • Balance daily transactions and reconcile reports, • Prepare and distribute daily audit and flash reports, • Conduct periodic security walkthroughs (property-specific), • Follow all safety and emergency procedures, • Maintain radio communication with overnight staff as applicable, • Communicate effectively with the morning team during shift transitions, • Assist with light setup or preparation tasks for the next business day, • Train new Night Auditors when requested Required • High School Diploma or equivalent, • At least 1 year of experience in hospitality, customer service, or a related field, • Comfortable working independently with minimal supervision, • Strong attention to detail and basic accounting/math skills, • Clear communication skills and professional demeanor, • Previous hotel front desk or night audit experience, • Familiarity with hotel PMS systems (Opera experience a plus), • Prior cash handling or end-of-day balancing experience, • Someone who likes overnight work, • Someone who values structure, accuracy, and routine, • Someone who enjoys guest interaction but can also focus independently, • Supportive leadership and clear expectations, • Small-hotel environment where your work matters, • Opportunities to learn multiple shifts and grow professionally, • Free on-site parking, • Hyatt brand experience and standards Requirements:

Job Description Overview Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits., • Keep records of room availability and guests' accounts, manually or using computers., • Prepare and distribute daily reports., • Audit and reconcile cashiers., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Input and update financial information into the BRAINS network., • Check guests in/out and perform Guest Service Agents tasks., • Respond to guest inquiries and resolve complaints., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits and wear protective safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous night audit/accounting experience or equivalent training required., • Computer knowledge/Excel and arithmetic skills required., • FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends., • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionDescription: Our team is looking to add an upbeat and reliable part-time Front Desk Agent/Night Auditor to manage all aspects of front desk operations and serve as a key point of contact for our guests and vendors. We are looking to fill the following shifts: Sunday 7am - 3pm, Monday 7am - 3pm and varying night audit shifts as needed. To be successful in this role, candidate must demonstrate professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionInsomnia Cookies is expanding and looking for strong management to join our team at the Brooklyn, NY (Park Slope) location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success! Comp & Sweet Position Perks:· Salary range: This position has a budgeted annual salary of $65,000 per year and is classified as exempt under applicable wage and hour laws.- Quarterly bonus compensation package.· $50.00 per month cellphone data plan stipend.· Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.· 401K with contribution match.· 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.· Enrollment in our Cookie College learning/training platform.· Free cookies, awesome swag and so much more! Job Duties & Position Focus:· Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.· Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.· Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.· Manage and audit inventory to maintain proper controls.· Create and execute fun, local marketing drops.· Create and drive in-store recognition programs/contests. What we seek:· 3+ years of management/leadership experience in a restaurant or retail establishment· Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business· An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests· A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System· Familiarity with using commercial convection ovens - a plusAbout us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Job Description Summary: The main purpose of the Operations Manager is to ensure smooth operations across departments and maximize occupancy and revenue potential. To be responsible for directing, coordinating, and monitoring the overall occupancy and room assignment operation as directed by the Front Office Manager. To direct the Front Office operation in the absence of the Front Office Manager. Will be in charge of leading, teaching, and training both the front office and housekeeping teams. HOTEL VALUES: This description of responsibilities is intended solely to provide basic guidance and outline a minimum standard of performance. The hotel values an LOU attitude, where an employee is encouraged to Lead, take Ownership, and handle situations of all kinds with a sense of urgency. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guests, co-workers, and managers. The hotel believes in a culture where team members help each other and work together, with the most important task being to provide exceptional service to guests at all times. As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job. Essential Functions: • Assist within the Rooms Division with managing the Front Office and Housekeeping operations., • Provide a strong lobby presence to assist front desk agents and guests., • Provide coverage for all aspects of Front Office and Housekeeping shift work as needed., • Monitors the pre-arrival planning process to deliver against guest preferences effectively, maximize the use of room inventories, and drive incremental revenue., • Understands brand standards and operational requirements for performance across each discipline., • Coordinates labor scheduling and leads shifts across all disciplines, depending on property needs., • Directs and works with Team members to carry out guest arrival and departure procedures., • Ensure Front Office and Housekeeping are functioning to Embassy Suites standards (i.e., cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, and Signage standards)., • Handle guests' special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc., during shift., • Manage team members' attendance calendars and time edits, and conduct a call-around for shifts as needed., • Coach, train, and counsel hourly Team members and administer discipline as needed., • Perform some Night Audit functions, be able to review all Night Audit-related procedures, and be able to produce Night Audit reports., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel-required meetings and training., • Any other duties as assigned by the General Manager., • Regular attendance in accordance with the standards established from time to time is essential to the successful performance of this position. Team Members with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the hospitality industry, Team members may be required to work varying schedules to reflect the hotel's business needs. In addition, attendance at all scheduled training sessions and meetings is required., • Must have 1-2 years of leadership experience in a hotel ( front office or Housekeeping preferred)., • Previous experience in a similar position is required, • Requires a minimum of 1 year of supervisory experience, • The position requires a varied work schedule that may include evenings, nights, and weekends, • Computer skills required, including Word and Excel, • Clear, concise, written, and verbal communication skills, • Strong organizational skills, • While performing the duties of this job, the employee is regularly required to talk or hear, • The employee is frequently required to stand, • The employee is occasionally required to walk, • The employee must occasionally lift and/or move up to 25 pounds, • For applicants working in NYC, the anticipated compensation for the position is $70,000k annualy. The annual salary offered to a successful candidate will depend on several factors, including but not limited to years of experience in the job and the required industry, education, etc.

Job Description Assistant General Manager SUMMARY: Manages the functional areas of guest registration, night audit, guest reservations, housekeeping/laundry, and food and beverages areas to ascertain guest satisfaction and associate satisfaction – and maximize hotel profitability. Assist general manager in day-to-day operations of the hotel and is acting manager in the general manager’s absence. RESPONSIBILITIES: • Supervision of Front Desk Personnel, develop and post weekly work schedule of Front Desk Associates. Provide support to the Front Desk at busy times, by answering the telephone, taking messages, and assisting guests in the registration and checkout of the hotel., • Assist with selection, training, counseling and motivating hourly associates. Conduct Front Desk personnel performance appraisals., • Ensure Front Office associates follow proper cash control procedures., • Supervision of Breakfast Personnel. Assisting them in the selections of food items. Coordinating and assisting with the purchase of food and supplies from Food Supplier. Develop an inventory control of food and supplies., • Assist the General Manager and Housekeeping Manager in the supervision of the Housekeeping Department., • Assist in monitoring the expenses of each departmental budget with the exception of the Sales Department and Maintenance Department., • Participate in the development of the hotel expense budget., • Assist hotel management and sales teams with the implementation and execution of revenue programs to ensure that the hotel’s room occupancy, average daily rate, and RevPar objectives are met., • Coordinate and administer the daily transmittal of cash and checks to the bank. Responsible for the Accounts Receivable and Accounts Payable ledgers., • Able to perform Night Auditor Duties., • Balance Hotel books at the end of each period. Prepare audit reports for end of period. Send End of Period reports to Corporate on the due date of each new period., • Work with individual vendors - making sure services and invoices match; getting the best price for supplies., • Ensure an associate attitude of attentiveness and anticipation of guest needs., • Ensure proper delivery of guest special requests., • Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with all guest services and facilities., • Responsible for knowing hotel emergency procedures., • Train associates to act accordingly in the event of an emergency or accident at the hotel., • Assist in the maintenance of the key control program that is already in place, • Ensure the security needs of the property and guests are met., • Participate in community activities, associate functions, and guest events., • Ensure effective departmental communication and information systems through logs, department meetings and hotel meetings., • Communicate with the General Manager on a daily basis., • Inform General Manager of potential problems with guests and progress of special projects., • Perform “Manager on Duty” responsibilities as required., • Ensure proper communication and teamwork are continuous with sister properties, • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by Management, of which employee is capable of performing.

Job Description Front Office Agent/Night Audit Relief Reports To: Front Office Management Major Duties and Responsibilities: · Assures that front desk is covered and maintained at all times. · Reviews arrivals and departures for guest preferences to ensure customer satisfaction. · Checks guests in and out of hotel and summons bellman or other assistance if needed. · Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. · Responds and acts on guests complaints, service or security problems. · Checks for proper functioning of alarms and cameras. · Reviews logbook for any actions or messages passed on by previous shift. · Performs switchboard responsibilities ensuring that all calls are answered, and all wake up calls are delivered in a timely fashion according to Pestana standards. · Ensures proper backup is attached to the corresponding folios. · Monitors and ensures that security officers perform responsibilities as required. · Ensures that all guest charges are posted accurately to the guest folios. · Runs and verifies pre-audit steps to ensure final update accuracy. · Reviews the room rate variance report and checks for obvious or questionable rates. · Investigates questions and corrects if errors found. · Balances all credit card and direct bill payments before transferring to city ledger. · Ensures all interfaces are operational. · Generates direct billing statements. · Prints out statements of all bills transferred to city ledger. · Packages all night audit backup material for review by the hotel accountant. · Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. · Handles guest complaints and resolves all guest issues resulting in win-win outcomes. · Prints and labels registration cards for next day's arrivals. · Monitors present day availability and house count and take appropriate action as needed. · Familiar with crisis manual and be able to put into action as needed. · Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. · Maintains and accounts for assigned cash bank and front office cash record. · Prepares a bank count sheet for manager. · Understands the Pestana product and brand identity and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures. · Trains on and executes all applicable Pestana Standard Operating Procedures. · Performs miscellaneous duties as required. Experience and Qualifications: Essential: · Proficiency in Opera PMS/Opera Cloud PMS. · Night Audit experience (preferred). · Previous Hotel Front Desk experience. · Proven team player with a high level of energy and motivation. · Results oriented. · Fire Safety Certified (preferred). · High School diploma. Job Type: Full-time Pay: $24.91 Benefits: • 401(k), • Employee discount, • Health insurance, • 8 hour shift, • Day shift, • Holidays, • Night shift

Job Description The Academy of Rome is seeking a COO to join their team. This new hire serves as the principal executive responsible for day-to-day financial management and operations of the institution, ensuring efficient, compliant, and mission-aligned execution of all support functions. The COO is a trusted strategic leader reporting directly to the President & CEO and partners with the Executive Leadership Team. The COO manages strategic execution across financial, operational, and administrative domains and oversees eight direct reports spanning seven departments. This position requires bilingual and cross-cultural fluency, exceptional management skills, and expertise in financial operations and administration. Our client is a residential institute for advanced work in the arts and humanities. Beyond its core academic mission, the Academy also operates as a hotel accommodating approximately 100 people each night, a restaurant serving about 80 people twice daily during the week, a historic property on 11 acres subject to oversight by two landmarks commissions, and one of Rome’s premier venues for events and rentals. The COO will ensure that this multifaceted institution functions as an efficient and strategically managed organization. Success in the role will be defined by improved organizational performance, operational strength and effectiveness, and effective strategic execution. The COO will oversee the daily operations of the Academy, lead and implement institutional change, bring deep business and financial expertise to the senior management team, and serve as both a complement to the President and CEO and a close partner in advancing the Academy’s mission and long-term sustainability. The COO is responsible for the operational and financial management of the Academy, not its intellectual or academic direction. That responsibility remains with the Rome Director. By placing operations in the COO’s portfolio, the Academy frees the Director to focus more fully on shaping the intellectual life of the institution. Key Responsibilities 1. Executive and Organizational Leadership Serve as a key member of the Executive Leadership Team (ELT), which meets regularly to align on strategy, advise the President and CEO, coordinate cross-departmental priorities, and strengthen the Academy’s overall effectiveness. Manage alignment and execution of AAR’s operational systems with its mission, programs, and long-term strategic goals. Lead and establish policy and protocols for high-quality and efficient operations within a culture of collaboration, accountability, and continuous improvement across the organization. Represent the Academy internally at Board meetings, meals with Fellows and visitors, and externally with stakeholders, partners, and counterparts in both Italy and the U.S. 2. Financial Management Serve as the chief financial steward of the Academy, acting as a strategic partner to the President and ELT to ensure the Academy’s short- and long-term financial health, sustainability, and capacity for strategic growth. Manage the Finance function, overseeing budgeting, forecasting, multi-year financial planning, reporting, cash flow management, and audit processes. Oversee the endowment through regular communication with the institution’s outside investment advisors. Ensure compliance with all applicable U.S. and Italian laws and regulations, including maintenance of tax-exempt status in both countries. Bring international experience with U.S. GAAP and other accounting standards, ensuring compliant, transparent financial management across currencies, transactions, and jurisdictions. Advise and liaise with key Board committees—Audit, Compensation, Executive, Finance, Investment, and Plant, Planning & Preservation—providing clear, timely financial analysis, risk assessments, and strategic recommendations. Manage relationships with external auditors, investment advisors, and other financial partners to safeguard assets and optimize returns in line with mission and risk tolerance. 3. General Operations & Compliance Manage daily operations and strategy of Finance, Facilities, Residential Life, Sustainable Food Program, HR, and IT. Ensure compliance with Italian and U.S. laws and regulations governing non-profit organizations. Maintain and update institutional policies, including risk management, insurance, contracting, and legal compliance across both countries. Oversee the Academy’s contractual relationship with Janus S.r.l., the entity leasing Villa Aurelia, to ensure well-managed operations and fiscal accountability. Partner in guiding and executing on institutional planning, including strategic planning, KPIs, and performance tracking. Develop and maintain internal controls to safeguard assets and institutional integrity. 4. Facilities, Residential Life & Campus Management Oversee the high-quality operation and preservation of AAR’s historic campus, including residential facilities, gardens, kitchen/dining services, and common areas. Lead the Residential Life team to ensure the highest standards in housing, dining, and hospitality for Fellows, Residents, Visiting Artists/Scholars, Trustees, and Guests. This includes managing room quality and upkeep, occupancy logistics, dining services, and the operational details that underpin a seamless residential experience, distinct from the programmatic and intellectual dimensions led by the Programs team. Ensure security, health, and safety protocols are observed across campus. Supervise capital improvements, renovations, and routine maintenance within the priorities of strategic planning. In collaboration with the Director, oversee the Sustainable Food Program. Where the Director has primary responsibility for the intersection of food and programming, the COO has primary responsibility for staffing, costs, and materials. 5. Human Resources & Staff Development Lead strategic workforce planning, employee relations, performance management, and staff development across departments. Recruit, develop, and retain high-performing staff across operational and administrative functions; exercise authority in hiring and separation decisions in alignment with institutional policies and culture. Ensure equitable and transparent HR policies, compliant with U.S. and Italian labor law and relevant international best practices. Cultivate an organizational culture that reflects AAR’s values of intellectual courage, excellence without elitism, civic responsibility, Roman roots, collaboration and exchange, and stewardship of the future. Manage payroll, contracts, benefits administration, and legal compliance in collaboration with external service providers. 6. Technology & Systems Manage strategic development of IT infrastructure, including systems support for administration, programs, risk management, and communications. Ensure data security and continuity of operations across platforms (finance, HR, digital archives, library systems). Align digital tools with staff and fellow/resident needs; support innovation in remote and hybrid program delivery. 7. External Engagement & Institutional Stewardship Act as liaison with legal counsel, government offices in both the U.S. and Italy, vendors, and other institutions as needed. Represent AAR’s interests in operational matters with authorities, contractors, and external stakeholders in both geographies. Support special projects and strategic initiatives as delegated by the President. Preferred Qualifications 10+ years of senior operational and finance leadership experience in nonprofit and/or for-profit organizations, ideally with cross-border responsibilities. Strong background in financial management, strategic planning, compliance, and risk management in a multinational context. Fluency in English required; proficiency in Italian strongly preferred. Experience leading and managing cross-functional teams and working across cultures. Demonstrated ability to manage complex budgets, capital projects, and internal systems. Excellent communication and interpersonal skills; tactful, discerning, strategic, consensus-builder, and collaborative.

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