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Job Description JOB SUMMARY The Assistant Property Manager reports to and is responsible for assisting the Property Manager. Primary responsibilities include operational goals, generating satisfactory cash flow, customer service with current and prospective residents; leasing apartments; office management, and support. DUTIES/RESPONSIBILITIES • In the absence of the Property Manager, the Assistant Property Manager oversees the office and shall become responsible for all funds pertaining to the property and must ensure daily bank deposits are made., • Supports, coordinates, and facilitates leasing, resident retention, concessions, and customer service activities., • Performs leasing of units, including generating traffic and responding to telephone and internet inquiries., • Interacts with prospective residents by providing tours, qualifying prospects, and closing sales by obtaining rental applications and deposits., • Negotiates new leases and renewals per specifications of the property owner and Property Manager. Maintains resident files. Ensures timely move-in for new residents., • Always displays a friendly and courteous attitude towards residents, clients, and guests. Maintains and promotes a positive attitude with other employees. Contributes and acts as a team player., • Provides satisfactory results to current residents regarding maintenance requests, resident call-backs to check on maintenance work performed, assists with ordering parts, supplies, and services within budget. Returns after-hour calls duties as required., • Collects rent from residents and posts into RealPage OneSite., • Gathers information and completes reports in a timely manner, including computation reports, move-out reports, vacancy reports, traffic reports, market surveys, and weekly activity reports., • Contacts delinquent residents and communicates late notices and eviction notices. Adheres to company policies and procedures if rent is not received within a specified period., • Distributes renewal notices to current residents., • Assists with resolving resident issues and complaints., • Assists with planning and attends social and other community events for residents., • Ensures adherence to policies and safety rules; complies with policies for reporting incidents., • May inspect vacated units to assess needed repairs and replacement. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and ensure quality property aesthetics., • Completes paperwork and follows processes for households with rental assistance vouchers, when applicable., • Process purchase orders and invoices and send them to accounting., • Always display a friendly and courteous attitude with other employees. Never confronts a supervisor or other employee in front of residents., • Performs other job duties as assigned by the Property Manager or operations to meet the needs of the business., • Must abide by Standard Operating Procedures (SOP) for rent collections. SKILLS/ABILITIES • Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing., • Sales knowledge, skills, and ability to sell products and services to existing customers., • Generates traffic for prospective residents, makes appointments with prospects, qualifies prospects, and sells them on the merit of the property to close the lease., • Processes lease applications and all paperwork associated with generating a lease., • Customer service and conflict resolutions skills to overcome objections and resolve issues., • Knowledge of general bookkeeping, accounting practices, and property management business procedures., • Organizational skills to maintain records and schedules., • Skill and ability to communicate verbally, clearly, concisely, and in writing., • Proficiency with Microsoft Office applications (MS Word, Excel, Outlook, and PowerPoint). Ability to learn and operate RealPage OneSite., • Ability to maintain confidentiality and maintain appropriate discretion. ADMINISTRATIVE REQUIREMENTS • Ensures adherence to policies and safety rules; complies with policies for reporting incidents., • Adheres to a varied work schedule, including weekends and some holidays, as required due to business necessity., • Attends and participates in training programs and events., • Performs other related duties as assigned to meet the needs of the business., • Assists with marketing efforts in the community to promote positive awareness of the property and increase the traffic of prospective residents., • Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns. AFFORDABLE HOUSING DUTIES AND RESPONSIBILITIES • Operates the property in compliance with regulatory agency, lender, investor, and other applicable compliance requirements., • Comply with standards for affirmative marketing, including proper completion and maintenance of the Affirmative Fair Housing Marketing Plan (AFHMP) HUD 935.2., • Market to agencies identified in the AFHMP as well as maintaining availability information with local housing authorities and commercial publications. Maintain AFHMP Binder., • Ensures resident files, certifications, and re-certifications are completed accurately and timely., • Ensures that all applications qualify in reference to the Rental Criteria specific to the assigned property. Ensures that all application paperwork is completed and complies with the requirements of the project’s programs., • Prepares for and passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews., • Lease to households that meet the assigned property’s income restrictions, rental criteria and when applicable HUD guidelines., • Review and update as necessary the Unit Status Report in comparison to tenant lease files to ensure information accuracy., • Oversee and maintain all new lease and lease renewal practices according to HUD guidelines inclusive of the certification and verification process; process annual recertification and tenant notification documentation at 120, 90, and 60-day increments; process interims as required if assigned to a HUD governed property., • Ensure property maintains it applicable fractions and set aside requirements identified in the property LURA if assigned to a Tax Credit property., • Perform supportive service as outlined in the properties LURA and maintain proper documentation; assist as needed with the planning and implementation of social services programs. Programs should be coordinated with the social services provider. Maintain Supportive Service Binder., • Assist Property Manager in audit preparation and ensure on-site compliance on all corrections., • Handle recordkeeping and reporting responsibilities in accordance with the HUD/TC/ADHP/HOME/Bond regulations., • Maintain all resident files per HUD/TC/ADHP/HOME/Bond guidelines., • Prepare for, respond to, and oversee corrections needed to meet requirements for all Management Reviews if assigned to a HUD governed property., • Ensure all physical deficiencies are corrected per violation/inspection notices so that subsidy may be reinstated, or findings corrected., • Oversee REAC/UPCS inspections including preparation for and corrections to deficiencies noted on findings report., • Maintain waiting and transfer list per HUD/CA/TC guidelines. Regularly seeks to understand and anticipate resident needs., • Inspects property two-three times per week including periodic visits to all residents., • Assist new resident moving in by notifying them of community procedures, parking, hours, night access, mail, etc., • Ensure that residents are provided with a clean and well-maintained home., • Along with Property Performance Review (PPR) completes quarterly unit inspections to identify, report, and prevent REAC inspection deficiencies., • Properly coordinates the administration of supportive services with the Social Service Provider to ensure resident support., • Maintains a proper Wait List in accordance with HUD/State Monitoring Agency guidelines when applicable. EDUCATION AND EXPERIENCE • High school diploma/GED; or two to three years related experience in property management, leasing, and/or hospitality or related experience in customer service industry, sales/marketing, or an equivalent combination of education and experience, • Two-years of affordable housing property management experience overseeing a busy complex and staff that includes responsibility for financial and operational results, HUD/TC/AHDP/HOME/Bond administration, and staff supervision to ensure compliance with site-specific programs., • Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project Based Affordable Housing; Strong knowledge of Tax Credit/AHDP/HOME/Bond polices for Tax Credit/AHDP/HOME/Bond Properties., • Thorough and current knowledge of the most recent version of the 4350., • Knowledge of HUD Secure Systems; TRACS, IMAX, EIV on a HUD governed property., • Excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency., • COS Certification on a HUD governed property. Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.

Job Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright We are looking for our next great team member to join us on our Accounting Department team. We are committed to providing you with: • Highly competitive wages., • Exceptional health benefits plan for eligible associates & your family members., • 401K matching program for eligible associates., • Discounts with our Crescent managed properties in North America for you & your family members., • Sort and verify accuracy of Night Audit work (primarily receivables aspect), i.e. including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up. Record department administration phone calls and inform Director of Finance of any potential concern., • Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts., • Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies. Bill out credit cards. Maintain accurate and legible logs for all credit cards., • Set up new accounts in accordance with established credit policy., • Assist in reconciling open account status items., • Input General Cashier Summary and maintain binder., • Hotel Finance experience. Marriott brand a plus., • Prefer Lightspeed knowledge., • Associate's degree (A. A.) or equivalent from two-year college or technical school or 2 to 3 years related experience and/or training in hotel Finance. Or equivalent combination of education and experience., • Take pride of your organizational skills and attention to detail., • Have the ability to compile facts and figures., • Effective verbal and written communication., • Excellent computer skills. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Job Description The Study at University of Chicago is currently seeking a part-time Valet Attendant who will be responsible for welcoming and creating a first impression for our guests. This position is primarily responsible for work closely with hotel's guest service team to assist arriving and departing guests with their luggage, park guest's vehicles and deliveries to guest rooms when needed. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Pay: $18/hr Responsibilities Valet • Greeting guests upon arrival on the front driveway and assessing their needs. (Valet, luggage assistance or both), • Documentation of guest name, all vehicle information including any previous damage (reviewed with guest)., • Documentation of all overnight vehicles on the guest log for night audit posting., • Collection of guest keys and proper documentation of vehicle location in the parking garage., • Making sure all garage keys are properly attached to each set of guest keys., • Charging short term guests for valet parking in HMS., • Retrieving departing guest vehicles/items in a timely manner., • Collecting guest items and stacking securely on a bell cart., • Assisting guests at the front desk and introducing them by name., • Obtaining room number from guest and riding along with guest to show how to use the elevator., • Assisting with luggage placement in guest room, showing the guest around the room & explaining all features., • Arriving at guest room in a timely manner for departing luggage assistance, double checking with guests that all items are collected., • Assisting guests to desired vehicle, packing luggage and guest items safely and securely., • Storing guest luggage at the front desk, providing proper luggage reference tags using guest name, room number and total pieces stored., • Storing luggage in an organized fashion so it can easily be referenced and accessed, • Retrieving luggage based off ticket numbers provided by guests., • If the houseman is busy or absent the Living Room Attendant is responsible for bringing guest requested items to rooms. (Dental kits, ice, etc.), • The Living Room Attendant is expected to be either inside the front doors of the living room or just outside on the drive to welcome and receive guests. The LRA is not to leave these areas unless actively assisting guests or on break., • LRA is expected to be knowledgeable about all details of the property and surrounding area and willing to assist with directions, transportation and recommendations., • The LRA is expected to attend all stand-up meetings and pass along any important guest information including preferences and complaints., • Exercise tact and discretion when dealing with guests, and guests' property., • Report any damages, shortcomings, and disturbances to supervisors., • Check and maintain stock levels., • Comply with all rules regarding health and safety of guests and coworkers., • Ability to work a flexible schedule, including weekends and holidays., • Any other duties assigned by Supervisor/Manager Fundamentals • Experience: Previous hotel valet/bellman experience preferred., • Must be at least 18., • Must possess a valid driver’s license and a clear motor vehicle record., • Previous valet/bellman experience preferred., • Ability to work a flexible schedule, including weekends and holidays., • The ability to positively communicate effectively with guests and team members verbally and/or in written form with basic English communication skills., • Ability to withstand continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to a maximum of 50 pounds., • Ability to stand and walk for an entire shift and perform repetitive motions., • Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment., • EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation, • Study Hotels is a drug-free workplace. Pre-employment drug test and background check required. About Us The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance of the University of Chicago in Chicago, Illinois. The 167-room hotel features areas of discovery and connection for purposeful guest interaction, including custom writing desks complete with postcards to encourage guests to connect with family and friends postage free. Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. 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Job DescriptionDescription: The Night Ministry is powered by people who care deeply, about our mission, about our community, and about one another. We serve individuals experiencing homelessness with compassion and consistency, and we know that strong teams are what make that possible. No matter the department, every role plays an essential part in advancing our mission and strengthening our impact. We value curiosity, accountability, collaboration, and a shared commitment to equity. If you’re someone who thrives in a purpose-driven environment and wants your work to contribute to lasting change, you may find a home here. Position Summary: Supports the financial operations of the Organization by maintaining accurate financial records, preparing reports, and ensuring compliance with accounting standards and nonprofit regulations. This role is responsible for coordinating systems related to payment of financial obligations and vendor relationships. Primarily responsible for Accounts Payable processing, payroll processing, daily deposits, and account reconciliations. General Purpose: The Staff Accountant is responsible for supporting the day-to-day accounting operations of the Organization. This role ensures accurate reporting, maintains general ledger integrity, and assists with month-end and year-end closing processes. Additionally, it delivers services and support in accordance with Night Ministry vision and purpose. Position Responsibilities: • Coordinate the full cycle of Accounts Payable operations, including processing payments and maintaining organized and up-to-date vendor files. Route invoices to appropriate individuals for timely approval and ensure all reimbursement and check requests are accurate and properly authorized prior to payment. Collaborate with vendors to resolve billing discrepancies and verify invoice accuracy. Monitor outstanding Accounts Payable checks and investigate issues related to vendor payments., • Record and process expenditures by entering approved invoices and check requests into the accounting system. Ensure accuracy in account coding relative to the approved budget. Generate checks or electronic payments, obtain necessary approvals, and ensure timely and accurate disbursement to vendors., • Reconcile and deposit daily receipts, including checks and cash, ensuring efficient and correct recording in the accounting system, and secure delivery to the bank or remote deposit., • Monitor and maintain compliance with generally accepted accounting principles, funding source requirements and applicable government regulations to ensure financial integrity and audit readiness., • Complete month-end and year-end general ledger closings efficiently to prepare internal financial statements and schedules., • Administer bi-weekly payroll, in collaboration with People & Culture, by verifying employee data in Paylocity. Distribute physical checks to Organization staff when needed., • Prepare and post bi-weekly payroll journal entries, allocating salaries across grants and departments in accordance with approved budgets and funding guidelines., • Collaborate with the Government Grants Manager to prepare and finalize the monthly grant vouchering worksheet by compiling and validating supporting documentation for allowable expenses, ensuring compliant, timely and well-documented submissions to funding agencies., • Prepare reports requested by other department directors in an efficient and accurate manner., • Assist Manager of Accounting in completion of accounts payable aging report, prepaid expense schedule, and deferred payroll schedule., • Attentive and responsive to emails, Microsoft teams, and phone calls. Required to attend and contribute to regularly scheduled Accounting & Finance team meetings. Essential Skills and Experience: • Demonstrates strong interpersonal and communication skills, fostering effective collaboration with internal teams, external partners, funders, and vendors to support organization goals and maintain positive working relationships., • Possess in-depth knowledge of Generally Accepted Accounting Principles (GAAP), with a specific focus on nonprofits, including accrual accounting, fund accounting, grant compliance and donor restrictions., • Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and OneNote, with experience using SharePoint for document management and team collaboration., • Strong attention to detail and demonstrates intellectual curiosity, initiative and resourcefulness., • Multi-tasker with the ability to work in a fast-paced environment and handle multiple projects., • Accounting or Finance degree - required, • Minimum two years’ experience with full-cycle accounts payable processing, account reconciliations, and payroll processing., • Public Accounting experience, desirable., • Pursuing CPA certification or CPA eligible, desirable. No Direct Reports. Physical Demands, Work Environment, & Reasonable Accommodation: The physical demands and work environment characteristics described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. The Night Ministry is committed to providing reasonable accommodations to individuals with disabilities. If you require accommodation to perform the essential functions of the job or to participate in the application or hiring process, please contact the People & Culture team. • Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; climb stairs; crouch, or crawl; talk or hear; taste or smell. The employee must occasionally drive an automobile; and lift and/or move 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The Night Ministry is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable laws. We encourage individuals from all backgrounds to apply. At-Will Employment Disclaimer This job description is not intended to be an employment contract. Employment with The Night Ministry is at will and may be terminated by the employee or the organization at any time, with or without cause or notice. Requirements:

Job DescriptionDescription: Position Summary: Under general supervision, perform basic maintenance and custodial tasks for Open Door Shelter/West Town. General Purpose: Maintain building, and operating systems and keep vehicles in working order; perform custodial duties, keeping building and grounds neat and clean. Position Responsibilities: Cleaning and Sanitation • Maintains the facility in a clean, sanitary, and orderly condition., • Cleans and sanitizes bathrooms and kitchens., • Cleans offices, hallways, meeting rooms, etc., • Follows effective pest control practices. Removes trash. Replenish bathroom supplies., • Regular floor cleaning, including vacuuming, sweeping, mopping, stripping, and waxing., • Occasional window and wall cleaning., • Paints, and performs minor carpentry. Installs lighting regularly. This may include carpentry, electrical, and plumbing work., • Minor upkeep of vehicles. This may include monitoring oil levels, checking air filters, tire pressure, interior cleaning, etc., • General outdoor work as required, such as shoveling snow, mowing, minor gardening, and litter removal (except when there is a service contract)., • Minor equipment maintenance and repair., • Establishes and implements maintenance schedules for major mechanical, electrical, and plumbing systems., • Creates preventative maintenance schedules., • Notify management concerning the need for major repairs or additions to buildings, operating systems, or vehicles., • Processes all repairs for systems., • Makes recommendations that could result in operating cost reduction, more efficiency, and better use of resources and supplies., • Liaison between Maintenance Supervisor building inspectors, and vendors., • Keeping vents clean of dust and debris, • At regular intervals, inspect the entire premises for major mechanical, electrical, and plumbing systems including the sump pump., • Periodic check of boilers for correct temperatures., • Wash and clean chutes leading to the compactor, including cleaning the exterior body of the unit, and unit buttons., • Occasionally drive the 15-passenger van to pick up supplies, make a delivery, or for routine vehicle maintenance., • Monitor use of Daily Vehicle Daily Use Log, recording findings in monthly vehicle check log., • Adheres to established agency policies and procedures, including safety rules and safe working practices., • Grease trap maintenance, twice a year in conjunction with contract maintenance schedule, • Responsible for planning and completing my work within scheduled deadlines., • Participates in staff development training and workshops, staff meetings, program events, and celebrations on/off-site, as required., • On-call in case of emergencies., • Must have the ability to follow oral and written instructions., • Capable of performing necessary physical duties, including the movement of heavy objects., • Able to use hand and power tools comfortably., • Clear DCFS background check and health clearance., • Familiarity with compliance audit preparation, • Maintain a clean driving record; show evidence of insurability., • Minimum G.E.D. or high school diploma., • Excellent attendance; reliable., • Superior interpersonal skills; must be comfortable working with an extremely diverse population and staff., • Available to work occasional overtime., • Spanish language skills are helpful., • Able to read blueprints/profiles. No direct reports. Physical Demands, Work Environment, & Reasonable Accommodation: The physical demands and work environment characteristics described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. The Night Ministry is committed to providing reasonable accommodations to individuals with disabilities. If you require accommodation to perform the essential functions of the job or to participate in the application or hiring process, please contact the People & Culture team. · Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; climb stairs; crouch, or crawl; talk or hear; taste or smell. The employee must occasionally drive an automobile; and lift and/or move 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. · Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate but may vary at the different locations required in this job. This role may require additional hours, sometimes weekends, during certain busy seasons. Equal Employment Opportunity (EEO) Statement The Night Ministry is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable laws. We encourage individuals from all backgrounds to apply. At-Will Employment Disclaimer This job description is not intended to be an employment contract. Employment with The Night Ministry is at will and may be terminated by the employee or the organization at any time, with or without cause or notice. Requirements:

Job DescriptionDescription: JOB SUMMARY Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering and Reconcile and post daily revenue activity. ESSENTIAL FUNCTIONS · Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel’s Rewards Program and provide recognition and benefits to all present members. · Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. · Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. · Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. · Ensure all necessary reports and forms are completed daily. · Reconcile and complete all daily front desk agents’ work. · Run find trial balance to post rooms and close day. · Run accounts receivable reports. · Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. · Must be able to read and write to facilitate the communication process. · Requires good communication skills, both verbal and written. · Extensive knowledge of the hotel, its services and facilities. · Must have excellent customer relations skills and leadership capability. · Must be detail oriented with outstanding organizational and communication skills. · Must have excellent leadership capability and customer relations skills. PHYSICAL DEMANDS · Must be able to stand and exert well-paced ability for up to 4 hours in length. · Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. · Must be able to exert well-paced ability in limited space. · Must be able to lift up to 15 lbs. occasionally. · Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. · Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. · Ability to spend extended lengths of time viewing a computer screen. · Vision occurs continuously with the most common visual functions being those of near vision and depth perception. · Requires manual dexterity to use and operate all necessary equipment. · Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Requirements:

Job Description The Study at University of Chicago is currently seeking a Guest Service Supervisor, to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts all guest check-ins/outs, room reservations, requests and inquiries. Under the direction of the Guest Service Manager, the Guest Service Supervisor is responsible for the daily operation of the Front Desk and Living Room. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Salary Range: $23.50/hr. Responsibilities * Have full understanding of job duties within all front desk roles - i.e. Guest Service Agent, Night Audit, Valet and Reservationists. * Ensure adherence to hotel policies, procedures, and standards. * Ensure efficient and accurate check-in/check-out procedures. * Ensure exceptional guest experiences by addressing guest inquiries, concerns, and requests in a timely and professional manner. * Have full understanding of software systems, procedures and daily tasks. * Assist with handling reservations and managing overbookings or special requests. * Regularly calculates and/or posts charges, receipts, cash payments and other forms of credit using accurate, proper cash handling methods. * Manage guest check-ins/outs, handle inquiries, complaints, and special requests, ensuring positive interactions. * Perform weekly script audit and provide feedback. * Provides a safe work environment by following all safety and security procedures and rules. * Prepare and submit daily reports on guest arrivals, departures, and special requests. Ensure all necessary documentation is completed and filed according to hotel procedures. * Answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates. * Coordinate with all departments of the hotel to manage guest requests, as well as answer general guest inquiries about the hotel and the surrounding area. * Provide training to new front desk staff and assist with ongoing staff development. * Ability to make reasonable and professional decisions. * Accurately manage cash drawer and credit card system. * Communicate pertinent shift information to the next shift and direct supervisor. * Assist and guide the front office staff through their daily duties and responsibilities. * Use proper telephone and reservation etiquette including describing the hotel, proper rate quotation and capturing reservations. Operate phone system in, at times, a fast-paced environment. Fundamentals * Ability to maintain a friendly, cheerful and courteous demeanor at all times. * Education: High school diploma or general education degree (GED). * Experience: 1 year within a customer-facing role. * Must possess a valid driver’s license and a clear motor vehicle record. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. * Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel. * Flexibility to work any shift including evenings, weekends, overnights and holidays. * Excellent verbal and written interpersonal communication skills. * Proficiency in English required. A second language is desirable. * Strong organizational skills including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment. * Ability to positively communicate and interact with all hotel departments. * Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs. * Ability to stand for long periods of time indoors with a thematically climate-controlled workstation. * EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. * Study Hotels is a drug-free workplace. Pre-employment drug test and background check required. About Us The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance of the University of Chicago in Chicago, Illinois. The 167-room hotel features areas of discovery and connection placed throughout for purposeful guest interaction, including custom writing desks complete with postcards to encourage guests to connect with family and friends' postage free. Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Powered by JazzHR uGyecwV7s3

Job Description Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! 11 pm to 7 am Monday to Sunday Compensation: $26 per hour Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages, • Process additional administrative, bookkeeping. and accounting procedures as required, • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Ensure all guests feel they are having an exceptional experience at the propertyQualifications:, • Diploma or equivalent from high school is required; some college is desired, • Must be computer proficient; experience with accounting or reservation software is a bonus, • Experience in the hospitality industry or guest services is preferred, but not required, • Outstanding communication skills and excellent customer service skills are required, • Flexible overnight hours are requiredAbout Company As downtown Chicago’s first hotel to receive the Silver LEED (Leadership in Energy and Environmental Design) certification, our four-star hotel has mastered the art of combining luxury and sustainability. At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle. Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, lending a stylish yet cozy feel. We offer a competitive benefits package designed to support your health, financial well-being, and professional growth, including: • Employee Hotel Discounts, • Up to 90% employer-paid medical coverage, • Health Savings Account (HSA), • Employee Assistance Program (EAP), • 7 paid holidays (6 fixed, 1 floating), • Employee Referral Bonus Program, • Recognition & Incentives Program, • Commuter Assistance, • Voluntary benefits (including pet insurance), • Duolingo Premium Account, • Training & professional development opportunities

Job Description Night Auditor "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details • Work Location: Courtyard Elmhurst, 370 N. IL-83, Elmhurst, IL 60126., • Job Type: Full-time, • Pay: $17- $18 per hour The Night Auditor is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Additionally, the Night Auditor handles financial transactions and reports, ensuring the accuracy of the hotel's nightly audit. Key Responsibilities • Reservation Management:, • Receive and process reservations via phone, fax, and mail., • Enter reservations into the computer system and provide additional information., • Verify pricing, discounts, and billing information, and notify customers of room features and availability., • Maintain reservation files and resolve related problems., • Customer Service:, • Check in and out guests efficiently., • Process customer payments and post applicable charges., • Inform customers of credit holds and conduct customer surveys., • Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously., • Keep customers informed of company policies, procedures, and account statuses., • Professional Relations:, • Maintain the company’s professional reputation by providing superior customer service., • Assist and support area personnel as needed., • Coordinate with the Accounting Department regarding customer credit status., • Keep management informed of area activities and significant problems., • Attend and participate in meetings as required., • Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc., • Perform any other tasks/duties as assigned by the manager/ supervisor., • Education/Certification: High school graduate or equivalent., • Experience: Customer service and data entry experience preferred., • Skills/Abilities:, • Excellent communication and public relations skills., • Well organized and attentive to detail., • Willingness to assist others., • Employee hotel room discount, • Health savings account, • Holiday pay, • Paid training, • Professional development assistance WHY YOU’LL LOVE WORKING WITH US: • Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!, • Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day., • Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities., • Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead., • Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you’re still with us, there’s only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Courtyard Elmhurst: Courtyard Elmhurst is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Job Description Bistro Attendant "Join the Atira Hotels Family and Build a Legacy of Hospitality!" • Work Location: Courtyard Elmhurst, 370 N. IL-83, Elmhurst, IL 60126, • Job Type: Part-time, • Pay: $16 per hour, • Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Bistro at Courtyard offers a chic, fast-casual dining experience with a menu featuring to-go options and full sit-down fare, including cocktails, wine, beer, and Starbucks coffee. Bistro Team Members handle various food & beverage functions such as serving, preparing ingredients, processing orders, collecting payments, and assisting in food & beverage service areas. They also maintain cleanliness of prep areas, perform general cleaning duties, and follow cash handling procedures and property control audit standards. Key Responsibilities: • Serve coffee, beverages (including alcohol), and food to guests., • Prepare ingredients for cooking, including portioning and chopping., • Process customer orders and collect payments., • Bus tables, clean and reset tables, and deliver food to guests., • Perform general cleaning and maintenance tasks in food and beverage prep areas., • Count cash bank at the end of shifts and adhere to cash handling procedures., • Follow company, safety, and security policies and procedures., • Report accidents, injuries, and unsafe work conditions to management., • Maintain clean and professional appearance and adhere to uniform standards., • Welcome and acknowledge guests, anticipate service needs, and assist individuals with disabilities., • Develop and maintain positive relationships with team members., • Ensure adherence to quality expectations and standards., • High School Diploma or equivalent preferred., • Previous experience in a restaurant or hospitality environment preferred., • Ability to lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and more than 50 pounds with assistance., • Ability to stand, sit, or walk for extended periods., • Clear and professional communication skills., • Ability to work collaboratively in a team environment. Benefits: • Employee hotel room discount, • Holiday pay, • Paid training, • Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!, • Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day., • Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities., • Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead., • Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you’re still with us, there’s only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Courtyard Elmhurst: Courtyard Elmhurst is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills. The role of Night Audit Representative requires an individu

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The role of Night Audit Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction. To provide exceptional guest service and utilize service brand behavior Audit, Representative, Night, Guest Service, Hosp

As a Night Auditor, you will be the first point of contact for guests, ensuring their stay begins with a warm welcome and ends with exceptional service. A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk-related functions. Run various audits and reports

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