Night audit jobs in Cherry Hill, New JerseyCreate job alerts

Must be available to work overnight shift 11PM - 7:30AM.

Complete back-up of front office computer system and night audit program daily (if applicable).

Night Auditor/Guest Services Agent - Hilton Garden Inn Mt.Laurel, we are committed to providing exceptional guest experiences, and we are looking for motivated, friendly individuals to join our Night Audit team.As a Night Auditor/Guest Services Agent, you will play a crucial role in ensuring guest s

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Front Office Supervisor/ Accounts Payable or Receivable Clerk - Night Auditor, Auditor, Guest Service, Office Manager, Audit, Office

Job Description The Study at University City is currently seeking a Hotel General Accountant, who will be responsible for the following financial accounting duties for hotel and food & beverage operations: processing, billing, and collecting accounts receivables, processing purchase orders and accounts payables (including cutting checks), completing the daily income Audit, and performing general cashiering (including daily deposits), posting journal entries, and preparing some general ledger account reconciliation and analysis. They support the hotel Controller and Study Hotels accounting team, ensuring compliance with hotel policies and procedures and providing guidance and feedback to the night audit and department teams to ensure proper revenue and expense reporting. This position is akin to an ‘Accounting Clerk’ or ‘Staff Accountant’. Responsibilities include, but are not limited to: Accounts Receivable / Guest Inquires: • Each day, monitor the Guest Ledger open guest, group master, and house accounts to ensure they are correct and are billed or cleared in a timely manner. Collaborate with department teams to ensure that all charges are captured and correctly posted. Provide feedback on posting/routing issues to team leaders and provide guidance and training as needed., • Ensure that City Ledger receivable balances are accurate, properly supported, and billed in a timely manner (This requires reviewing group resume billing instructions against group master account charges). Collaborate with department teams to investigate issues and post billing adjustments if necessary., • Monitor Expedia Collect guest stays to ensure they are correctly captured and submitted to Expedia via prepared template., • Perform credit inquiries on direct bill applications pending approval and ensure properly completed and approved university and government purchase orders are on file for all relevant accounts prior to their arrival/function date., • Investigate and respond to all customer receivable billing inquiries., • Accurately process and apply payments received in a timely manner., • Prepare month-end accounts receivable aging analysis and delinquency status reports., • Assist Sales Department with group and catering billings, as needed., • Manage Tax exemption certification forms, ensuring each tax-exempt qualifying guest/group has appropriate tax-exempt documentation on file and that tax has been appropriately charged or omitted.Travel Agency & 3rd OTA Reservation Receivable Billing Validation and Submittal, • In coordination with sales and revenue management, verify Travel Agent or Booking Agent Request for commission against guest/group stays and commissionable rates., • Verify Expedia and online travel agent bookings against PMS systems to ensure routing and billing accuracy. Bill Expedia and online travel agents in a timely manner.Purchasing & Accounts Payables, • Ensure that there is a properly coded and pre-approved purchase order for qualifying purchases, reporting any issues to the Controller., • Ensure invoices, expense reports, and other similar obligations are received, approved, correctly entered, and paid in a timely manner per policy. Review the accounts payables aging report for obligations that are due., • Review/reconcile vendor and credit card billing statements weekly. Investigate and resolve past due statement balances and vendor inquiries in a timely manner., • Prepare and process vendor check or ACH payments., • Ensure required regulatory documents (e.g., 1099, legal permits, etc.) and proof of liability insurance are received and on file for each qualifying vendor prior to the hotel engaging them.Income Audit, • Audit the daily income journal to ensure its accuracy and completeness, ensuring it balances each day (includes income, cash, cash equivalents, credit cards, receivables, taxes, etc.). Make adjustments/corrections if necessary. This includes verifying the income journal to source hotel/property management, F&B point-of-sale system, and other relevant reports for accuracy., • Prepare the Daily Income Journal Revenue Report and prepare any ad hoc analysis and reports., • Review front desk manual postings, adjustments, and cash paid outs/refunds. Review food & beverage complimentary checks, refunds, no-sales, and other relevant checks for accuracy, completeness, and compliance., • Maintain tax exempt backup., • Create and manage Guest Ledger house accounts for promotional/barter & trade, package, and in-house use, ensuring charges are accurately captured and posted and surfacing any issues to the Controller., • Prepare monthly gift card ledger and other reconciliations and analysis as required.General Cashier, • Reconcile cash/checks dropped daily and prepare bank deposits for armored car pickup. Document and track all cash overages/shortages and discrepancies observed., • Provide operating cashiers change needed to sustain guest service standards., • Prepare change orders for Controllers approval and ensure they are picked up and received in a timely manner., • Issue house banks to operating cashiers and managers. Independently audit house banks monthly. Document and track all cash overages/shortages observed., • Issue petty cash to cashiers and managers as required by policy. Reconcile petty cash at least monthly, submitting it to the Controller for approval and reimbursement.Additional Duties/Expectations, • Respond to non-sufficient fund checks and credit card disputes in a timely manner using banking/merchant portals., • Train department personnel if necessary., • Perform any other accounting duties, analyses, and reconciliations as required and assist Controller as needed. Education/Experience: High school diploma or general education degree (GED) required. Working towards or possessing an associate or bachelor’s degree in financial accounting (or related field) is preferred. Note, experience demonstrating sound, practical, hands-on financial accounting experience in hotels/restaurants will be considered in lieu of associate or bachelor's degree. Knowledge of GAAP and USALI is preferred. Systems experience: Proficiency in using Microsoft Office Suite (Excel, Word, Planner, OneNote, etc.) is required with preference given to those who have used one or many of the following systems: Hotel management systems (Infor HMS), food & beverage point-of-sale systems (Aloha or Toast), financial accounting system (M3), procurement-to-pay systems (Birchstreet), ProfitSword financial reporting & analysis system. About Us The Study at University City, operating under the Study Hotels brand, is a vibrant boutique hotel designed around the needs of university academia, researchers, and travelers that is nestled in the heart of University City in Philadelphia, near the University of Pennsylvania and Drexel University. The hotel features 212 signature studies and suites, a café bookstore, the Co-Op Restaurant & Bar, and 7,000 square feet of versatile, inviting meeting space, all designed for purposeful guest discovery, connection, and interaction. Guest rooms and public spaces are designed with a bright, uplifting palette, reflective of contemporary residential living. Study Hotels is a drug-free workplace. Pre-employment drug test and background check required. Please note: • Only local candidates need to apply; no relocation provided., • No third-party hiring agencies. Powered by JazzHR NrqEtxJPcq

Job Description Wurzak Hotel Group is looking for an Assistant Front Desk Manager at their HOME2 Suites Philadelphia Convention Center located in downtown Philadelphia across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. The Assistant Front Desk Manager will directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities at the front desk, reservations, and guest services. Essential Functions • Train, cross-train, and retrain all front office personnel., • Participate in the selection of front office personnel., • Schedule the front office staff., • Supervise workload during shifts., • Evaluate the job performance of each front office employee., • Maintain working relationships and communicate with all departments., • Maintain master key control., • Verify that accurate room status information is maintained and properly communicated., • Resolve guest problems quickly, efficiently, and courteously., • Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel., • Review and complete credit limit report., • Work within the allocated budget for the front office., • Receive information from the previous shift manger and pass on pertinent details to the oncoming manager., • Check cashiers in and out and verify banks and deposits at the end of each shift., • Enforce all cash-handling, check-cashing, and credit policies., • Conduct regularly scheduled meetings of front office personnel., • Ensure strict adherence to the uniform policy., • Uphold the hotel's commitment to hospitality., • Prepare performance reports related to front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily., • Monitor high balance guests and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Monitor all V.I.P. guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily front office work and activity reports generated by Night Audit., • Review Front office logbook and guest feedback forms on a daily basis., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs., • On time and at work when scheduled and in proper uniform., • Perform special projects and other responsibilities as assigned., • Participate in task forces and committees as requested., • Consistent professional and positive attitude and actions when communicating with guests and associates., • Ensure maintenance problems are promptly reported through proper channels., • Comply with all company policies and procedures., • Practice safe work habits and comply with sanitary, safety, security and emergency procedures., • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned., • Check with manager/supervisor before leaving work area for any reason., • Attend department meetings as scheduled., • Respond to guest requests, concerns and problems to ensure guest satisfaction., • Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken., • Any other tasks/duties as requested by management., • Associate degree or equivalent experience., • Competitive Salary, • Paid Time Off, • Medical, Dental, Vision health insurance, • Robust supplemental insurance for Life, AD&D, Pets, legal and more, • Wellness programs for mental, physical, and financial wellness, • Hotel and travel discounts, • Generous retirement/401k benefits Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

Job Description Shipping & Receiving Lead (Day or Night Shift) Symphony Pastries | Bakery Manufacturing | Moorestown, NJ As a premium bakery manufacturer supplying retail and foodservice customers, we are expanding our operations team and hiring a Shipping & Receiving Lead to lead inbound and outbound logistics, inventory control, and dock operations for either our day shift or night shift. If you thrive in fast-paced food manufacturing environments and understand how critical accurate shipping and receiving is to production flow, this is a high-impact role with strong growth potential. What You’ll Own • Lead all inbound and outbound receiving of ingredients, packaging, and supplies, • Ensure accuracy of shipments vs. POs and bills of lading, • Enforce GMP, HACCP, and food safety standards at the dock, • Maintain lot control, FIFO/FEFO, and ERP inventory accuracy What We’re Looking For • Experience with technology receiving with tablet/receiving guns, warehouse management systems, • Food manufacturing experience strongly preferred (bakery, frozen, CPG), • Strong knowledge of GMP, HACCP, SQF, or FDA compliance Preferred Skills • Strong inventory reconciliation and cycle count management, • Bilingual English/Spanish preferred, • Experience in refrigerated or freezer environments Why Symphony Pastries? • Growing, stable manufacturing environment, • Leadership visibility and advancement opportunity, • Competitive compensation, • Full benefits package, • Opportunity to build and improve systems as we scale Interested? Apply directly on LinkedIn or send your resume to with your preferred shift (Day or Night).

Job Description Overview Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits., • Keep records of room availability and guests' accounts, manually or using computers., • Prepare and distribute daily reports., • Audit and reconcile cashiers., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Input and update financial information into the BRAINS network., • Check guests in/out and perform Guest Service Agents tasks., • Respond to guest inquiries and resolve complaints., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits and wear protective safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous night audit/accounting experience or equivalent training required., • Computer knowledge/Excel and arithmetic skills required., • FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends., • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Wurzak Hotel Group is looking for an experienced Night Auditor to support the Front Desk department at our gorgeous property, HOME2 Suites Philadelphia Convention Center location. This position will be responsible for verifying daily accounting activity and is responsible for the accurate compilation of all reports for management's review the next day. In a Front Desk Agent capacity, greets guests, processes check-ins and checkouts, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. We are looking for someone with personality, experience, and drive to contribute to the continued success of this luxury property. General Requirements • Reviews room and tax postings for accuracy., • Balances department totals., • Ensures all house charges are posted accurately and in a timely fashion., • Balances ledgers., • Completes all room night audit reports., • Balances all credit card room charges., • Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible., • Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures., • Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc., • If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands., • Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures., • Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations., • On time and at work when scheduled and in proper uniform., • High school education or equivalent experience., • One to two years of customer contact experience., • Must have at least one year experience as a hotel night auditor., • Competitive Salary, • Paid Time Off, • Medical, Dental, Vision health insurance, • Robust supplemental insurance for Life, AD&D, Pets, legal and more, • Wellness programs for mental, physical, and financial wellness, • Hotel and travel discounts, • Generous retirement/401k benefits Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven record of accomplishment of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination based on someone’s race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

Job DescriptionPosition Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Must be available to work overnight shift 11PM - 7:30AM. The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greetings. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Essential Functions • Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible., • Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures., • Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc., • If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands., • Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures., • Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations., • On time and at work when scheduled and in proper uniform., • Perform special projects and other responsibilities as assigned., • Participate in task forces and committees as requested., • Consistent professional and positive attitude and actions when communicating with guests and associates., • Ensure maintenance problems are promptly reported through proper channels., • Comply with all company policies and procedures., • Practice safe work habits and comply with sanitary, safety, security and emergency procedures., • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned., • Check with manager/supervisor before leaving work area for any reason., • On time and at work when scheduled, and in proper uniform., • Attend department meetings as scheduled., • Respond to guest requests, concerns and problems to ensure guest satisfaction., • Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken., • High school education or equivalent experience., • One to two years of customer contact experience., • Guest service, basic accounting, and familiarity with hospitality industry practices preferred.Skills and Abilities, • Ability to understand and provide friendly guest service., • Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations., • Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures., • Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters., • Ability to follow an appropriate course of action based on policies and procedures., • Ability to operate a computer, calculator, phone and other office equipment., • Attention to details with good organizational and efficient time management skills., • Consistently professional attitude and behavior with effective listening and communication skills., • Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient and simultaneously handling competing and changing priorities. This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our Perks • Competitive Salary, • Paid Time Off, • Medical, Dental, Vision health insurance, • Robust supplemental insurance for Life, AD&D, Pets, legal and more, • Wellness programs for mental, physical, and financial wellness, • Hotel and travel discounts, • Generous retirement/401k benefits Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property, • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages, • Perform additional bookkeeping, administrative, and accounting procedures as requiredQualifications:, • Excellent customer service and communication skills are required, • Flexible overnight hours are required, • High school diploma or equivalent required; some college preferred, • Must be computer proficient; experience with accounting or reservation software is a bonus, • Experience in the hospitality industry or guest services is preferred, but not requiredAbout Company Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore. Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.

Job Description About the Role: Management of the Pm vault duties the include receiving, dispatching, and next day route creation for the CIT business line. You will be tasked as the Morphis administrator for the Armored Department. Your Key Responsibilities and Essential Functions: • Supervise all end of day vaulting functions., • Ensure the accuracy of checking in daily routes., • Prepare next day shipments to ensure smooth operations for the AM shift., • Train and mentor the night vault staff in the processes (both physical and in Morphis)., • Develop KPIs to be efficient, while adhering to all safety and security procedures., • Collaborate with Dispatch and Customer Service to ensure customers are informed of any armored failures which affect operations and to reschedule any missed services in a timely fashion., • Audit armored dispatcher to ensure all security controls/processes are being followed., • Complete all admin and day end paperwork., • As the Morphis admin, troubleshoot Morphis-related issues as well as assist in the development/testing of new night vault procedures within the Morphis software., • High school diploma, college degree preferred., • PC proficient with intermediate Microsoft Excel and Word skills along with CRM experience., • Communicate effectively, clearly, and respectfully to all staff., • Communicate effectively, both verbally and in writing, with customers and vendors., • Uphold all company policies and standards of conduct., • High degree of accuracy and attention to detail., • Ability to work independently and prioritize tasks., • Managerial experience, • Dispatch experience, • Receiving/vault experience Shields Business Solutions, Inc is a NCR Certified Reseller of NCR ATM's and the largest independent armored car company in New Jersey. We provide service and repair to automated teller machines in and around NJ/PA areas. Our mechanical repair roots spanning five decades has instilled Shields with a heritage of extreme technical proficiency and quality customer service. Shields offers highly competitive wages and a generous benefits package including medical, dental, vision, 401k, and life insurance. We are seeking a responsible individual who is ready for a challenging position with a growing company. Shields Business Solutions, Inc. is an Equal Opportunity Employer

Job Description Wurzak Hotel Group is looking for an energetic, highly passionate Assistant General Manager for our 248-room hotel located at 1200 Arch Street across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. Responsibilities The Assistant General Manager provides assistance to the General Manager in the overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. This employee is responsible for the planning, direction, and management of accurate, timely, and objective financial data from which informed management decisions can be made. This employee will oversee the Rooms Division, Engineering, Security and Food and Beverage departments if applicable with the managers of each department as direct reports. This employee is responsible for exceeding operational standards, service, and product quality assurance, budget creation, maintaining expenses and cost controls. In the absence of the General Manager, the Assistant General Manager will oversee the entire hotel operation, and is the primary contact for guest relations issues. The Assistant General Manager is required to adhere to the mission and values of Wuzak Hotel Group. What you will be doing • Plan, Organize, Staff, Direct, and Control the Hotel and Operate the hotel in the absence of the General Manager following internal and corporate policies and procedures., • Develop maximum department profits through cost and labor control; maintain the highest standard of services to the guests, including the maintenance and cleanliness for the guest’s rooms and associated facilities; maintain the highest standards of security for hotel patrons and employees and maintain the highest standards of quality and service in the Food & Beverage Department., • Direct and Coordinate the Rooms and Food & Beverage Department. Carry out all policies and prepare reports as needed by the General Manager. Responsible for conducting management performance evaluations and ensure the appropriate training is provided to maximize service, production, and efficiency., • Participate in and administer training and standards, • Work with the General Manager to conduct Mock Quality Assurance Inspections and address concerns, • Conduct regular department meetings with the Food & Beverage and Front Office & Engineering Department heads to ensure each department is meeting the daily needs of the hotel and the highest levels of service and quality are being provided., • Ensure that a maximum level of guest service and satisfaction is achieved and maintained, and internal and external customer service needs are met through avenues such as training, survey analysis, feedback and positive reinforcement programs., • Provide mentoring and guidance to reporting staff and appraises the performance of all positions directly reporting., • Manage/Monitor Reservations Systems to maintain consistency with property level inventory strategies and review reports generated by Night Audit on a regular basis., • Must be able to participate in the hotel’s MOD program, • Must adhere to all company policies and procedures as well as the WHG Team Member Handbook., • Assists others as needed and special projects, as necessary., • Comply with all department, hotel, and company policies and procedures., • Perform any assigned task not outlined above that the associate has the ability to perform., • If you are employed by a branded hotel property, please refer to branded job description for additional duties and information., • Knowledge of Hilton Brand Standards / PEP, • Bachelor’s degree or equivalent in Business or related field required., • Minimum of 5 years’ experience in a similar position in the hospitality industry with a focus on Rooms and Food & Beverage, • Guest Satisfaction: Drive exceptional guest experiences., • Team Member Satisfaction: Promote fair treatment, provide development, and maintain morale., • Financial Success: Meet or exceed performance objectives., • Competitive Salary, • Paid Time Off, • Medical, Dental, Vision health insurance, • Robust supplemental insurance for Life, AD&D, Pets, legal and more, • Wellness programs for mental, physical, and financial wellness, • Hotel and travel discounts, • Generous retirement/401k benefits Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h