Night audit jobs in Orlando, FloridaCreate job alerts

Role Overview: HGV is seeking Inventory Systems Analysts to support backend reservations and inventory technology initiatives during a large-scale systems consolidation effort. This role focuses on inventory data readiness, auditing, validation, and quality assurance as multiple properties are migrated into a unified Property Management System (PMS) environment. The analyst will work closely with inventory systems leadership, data teams, and operational stakeholders to ensure inventory data is accurate, complete, and structured for execution. This position is ideal for a data-driven, highly curious analyst who enjoys working behind the scenes with complex inventory systems and asking why behind the data. Key Responsibilities: • Support backend inventory and reservations system initiatives tied to PMS consolidation and migration, • Participate in recurring data review and validation meetings, • Analyze, audit, and manipulate large inventory data sets related to:, • Room night bookings, • Inventory availability and utilization, • Allocation logic (U.S.-based), • Perform data compression, reconciliation, and QA validation prior to system execution, • Build and maintain structured, repeatable data sets to support ongoing inventory operations, • Identify data gaps, inconsistencies, and anomalies; investigate root causes and recommend resolutions, • Support process standardization efforts designed to enable automation and RPA, • Document processes, validation steps, and data logic to support repeatability and scalability, • Partner cross-functionally with systems, operations, and data teams to ensure data integrity Required Skills & Experience: Technical & Data Skills • Strong SQL experience for querying, validating, and analyzing data, • Advanced Microsoft Excel skills, including:, • Pivot tables, • Complex formulas, • Macros (preferred), • Experience using Alteryx for data preparation and transformation, • Prior experience working with a Property Management System (PMS), • Strong understanding of hotel inventory systems, room night bookings, and allocation concepts, • Hands-on experience with hotel technology platforms, • Highly inquisitive; naturally asks why behind data trends and anomalies, • Strong attention to detail with a quality assurance mindset, • Comfortable working in backend, systems-focused environments, • Able to operate in structured, repeatable, process-driven workflows, • Strong written and verbal communication skills for data and systems discussions, • Comfortable supporting transformation, migration, and standardization initiatives Ideal Candidate Profile: • Inventory Systems Analyst or similar backend systems analyst, • Hospitality or hotel technology background, • Strong SQL + Excel (power user level), • Alteryx experience, • Detail-oriented, curious, and process-focused, • Experience supporting enterprise data and systems initiatives Dexian (on behalf of our client) is an Equal Opportunity Employer. We recruit and hire qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Role Overview: HGV is seeking Inventory Systems Analysts to support backend reservations and inventory technology initiatives during a large-scale systems consolidation effort. This role focuses on inventory data readiness, auditing, validation, and quality assurance as multiple properties are migrated into a unified Property Management System (PMS) environment. The analyst will work closely with inventory systems leadership, data teams, and operational stakeholders to ensure inventory data is accurate, complete, and structured for execution. This position is ideal for a data-driven, highly curious analyst who enjoys working behind the scenes with complex inventory systems and asking why behind the data. Key Responsibilities: • Support backend inventory and reservations system initiatives tied to PMS consolidation and migration, • Participate in recurring data review and validation meetings, • Analyze, audit, and manipulate large inventory data sets related to:, • Room night bookings, • Inventory availability and utilization, • Allocation logic (U.S.-based), • Perform data compression, reconciliation, and QA validation prior to system execution, • Build and maintain structured, repeatable data sets to support ongoing inventory operations, • Identify data gaps, inconsistencies, and anomalies; investigate root causes and recommend resolutions, • Support process standardization efforts designed to enable automation and RPA, • Document processes, validation steps, and data logic to support repeatability and scalability, • Partner cross-functionally with systems, operations, and data teams to ensure data integrity Required Skills & Experience: Technical & Data Skills • Strong SQL experience for querying, validating, and analyzing data, • Advanced Microsoft Excel skills, including:, • Pivot tables, • Complex formulas, • Macros (preferred), • Experience using Alteryx for data preparation and transformation, • Prior experience working with a Property Management System (PMS), • Strong understanding of hotel inventory systems, room night bookings, and allocation concepts, • Hands-on experience with hotel technology platforms, • Highly inquisitive; naturally asks why behind data trends and anomalies, • Strong attention to detail with a quality assurance mindset, • Comfortable working in backend, systems-focused environments, • Able to operate in structured, repeatable, process-driven workflows, • Strong written and verbal communication skills for data and systems discussions, • Comfortable supporting transformation, migration, and standardization initiatives Ideal Candidate Profile: • Inventory Systems Analyst or similar backend systems analyst, • Hospitality or hotel technology background, • Strong SQL + Excel (power user level), • Alteryx experience, • Detail-oriented, curious, and process-focused, • Experience supporting enterprise data and systems initiatives Dexian (on behalf of our client) is an Equal Opportunity Employer. We recruit and hire qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

The Fairfield Inn & Suites Orlando East/UCF is seeking a skilled and organized Night Audit associate to support our third-shift hotel and guest service operations on a part-time basis.

Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. R

The Marriott Orlando Downtown Hotel in Orlando, FL is searching for a Night Audit to join our team. Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Run the night audit final, after ensuring all revenue is in balance.

Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? * We offer excellent benefits and perks including one free meal per shift and free theme park access. * We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. * We embrace diversity at our core and offer the opportunity for all team members to reach their potential. * We invest in training and development opportunities for all team members. * We promote social responsibility by being a good neighbor in the community. * We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. The Accounting Generalist performs day to day accounting activities, reporting and issue resolution between operations and the shared service operations. The position is responsible for reviewing and analyzing financial reports and transactions as appropriate. This position ensures that operations is in compliance with all internal control procedures. Additional responsibilities include preparing reports, cashier activities, taking inventories, receiving & accounting as defined in the procedures. Duties and Essential Functions • Perform ad hoc accounting activities in support of operations and Director of Finance, • Prepares cash deposit in accordance with POS systems for armor car service, • Conduct cash transactions and balance cash vault, • Perform automated check deposits to bank, • Update Deposit log book and ensure it is balanced, • Sort Front Desk and F&B Audit Paperwork, • Sort POS tickets, • Scan wholesaler vouchers to FSC, • Maintain cash machines in operation, • Exchange or pay out for petty cash, • Review over and short by cashier, • Investigate any large variances, • Obtain management signatures and coding on invoices, • Scan invoices to Accounts Payable team, • Research Accounts Payable issues, • Respond to FSC requests for POS ticket backup (while documents are at hotel), • Scan third party info to Accounts Receivables team, • Review house checks report for proper coding, • Replenish supplies in Cash Out Room, • Print manual accounts payable checks as needed, • Assist with weekly Payroll process, • Create check requests for petty cash, • Produce labor forecasting report as needed, • Review Unbilled Receiving Report and Open PO report with Storeroom and DOF to resolve any issues, • Email open PO and requisitions report to hotel managers, • Conduct surprise Bank audits, if any (front desk, bar, restaurants, etc.), • Assist in the performance of monthly inventories as appropriate, • Spot check monthly F&B inventories, • Assist in the preparation and distribution of financial reports, • Review unbilled Adaco report and assist with aged items, • Assist in month end close, including researching unknown expenses and preparing journal entries, if needed, • Ensure all hotel licenses/permits are renewed on a timely basis; track expiration dates and notifies management of deadlines, • Obtains data and information necessary to assist in responding to inquiries, • File contracts/licenses/permits/insurance certificates, • Place change order requests to replenish funds in vault, • Establish and maintain files and distribute information, • Assist in the completion of special projects as assigned by the Director of Finance, • Assist with annual internal and external audits when scheduled, • Audit Foreign Currency transactions and exchange with 3rd party, • Order office supplies as needed, • Regular attendance in conformance with standards, • May be required to work varying schedules to reflect business needs of the hotel, • Attend all required training sessions and meetings, • Handling and tracking data retention boxes In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions: • Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance, • Attends all appropriate hotel meetings and training sessions, • Promotes and applies teamwork skill at all times., • Is polite, friendly, and helpful to all guests, management and fellow employees., • Maintains cleanliness and excellent condition of equipment and work area., • Executes emergency procedures in accordance with hotel standards., • Complies with required safety regulations and procedures., • Complies with hotel standard, policies and rules., • Remains current with hotel information and changes. Education: Associates Degree or higher in Accounting, Finance, Hospitality or other business related field of study Experience: Three + years experience in Hospitality Accounting and or income/night audit management Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Responsible for efficiently serving food and beverage in warm, cordial, courteous and professional manner at assigned banquet functions. Manage and direct all banquet servers and bartenders. ESSENTIAL DUTIES • Meet with the Banquet manager and go over events for the day, • Check room(s) and make sure everything matches the BEO, • Place a demo setting on table, close to the service entrance for all staff to see, • Check and make sure all supplies are available, • Conduct a Pre-meal meeting no later than 15 minutes after staff arrives, • Give station assignments and opening/closing side-work to all the servers, • Make sure all staff is on time, well dresses/groomed with the proper nametag, • All functions must be set 15 minutes prior to scheduled start time, • Make sure all bartenders have their alcohol, • Make sure all cashiers have their money, • Meet with the contact and go over all the function details always offer a beverage at the end of the conversation, • Once the guests start arriving servers must be in the room to greet and assist them with their napkins (Lap napkins), • Servers must check with guest at each table to make sure they don’t have any special dietary needs/requests, • Make sure the staff finishes the closing side-work after they leave, • Make sure you order supplies for next day, • Complete stewarding requisitions for next day, • Complete all captains’ report for all functions, • If bars were used, do a complete count and post in bar log, • Know your work schedule and follow it with reliability, • Work cooperative and friendly manner with fellow employees, • Maintain professional attire and personal hygiene, • Maintain a clean, neat and orderly work area, • Perform your job according to standard operating procedures, • Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook, • Implement management company and hotel’s safety and emergency policies and procedures (i.e. evacuation, firs aid, etc.) to include removing all safety hazards, following company’s OSHA Hazcom program, safe lifting techniques, • Utilize protective equipment, when applicable, • Promptly reports substandard (unsafe) conditions to supervisor, • Promptly reports accidents, injuries, property damage or loss to supervisor, • Keeps accurate communication flowing freely among all departments, • Inform management promptly of any work related problems or guest complaints, • Practice “CARE Hospitality” and provide guest satisfaction, • Promote the hotel through goodwill, courtesy and positive attitude, • Attend all schedule training classes and meetings, • Train other employees as directed by management, • Continue to learn and grow in your position, • Perform any reasonable request as assigned or directed by management, • Provide for safe work environment by following all safety and security procedures and rules, • Arrange for reasonable accommodations for person(s) with disabilities, • Assist person(s) with a disability, • Comply with all applicable federal, state and local laws and ordinances as they apply to the hotel, guests and employees SUPERVISORY RESPONSIBILITIES • Must be computer literate, • Must be flexible enough to work any shifts including evenings, weekends and holidays EDUCATION AND/OR EXPERIENCE • High School Diploma or equivalent required, • Able to communicate accurately and effectively in verbal and written form with guests and employees so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required.

Job Description Location: Orlando, FL is the home base and will travel to various locations across the Southeast US as needed About Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 700 employees services more than 160,000 apartment units across the country. As a rapidly growing company, we offer our team members opportunities for advancement, increased responsibilities, and additional shifts based on performance and reliability. We are currently seeking dependable, detail-oriented individuals to join our team as traveling trash collectors. This is an entry level position with the ability to move up in the organization. Position Overview: As a traveling trash collector you will travel all over the country (specifically the Southeast) to various markets to collect trash at various apartment communities. You must be able to travel up to 75% of the time. When not traveling you will be helping out in the Charlotte market. You must be okay with driving for extended periods of time and flying when necessary. You will be provided with a company truck and fuel card as well as per diem for food and lodging will be paid. Key Responsibilities: • Use our workplace messaging system - Slack. Your direct manager will post your plan in your specific channel of each route you will complete for the night at 5pm., • Arrive on time at your first assigned apartment community, typically at 6 - 7PM depending on the day of service., • Collect trash and recyclables from each resident's doorstep throughout the community, including upper-level units (stairs required)., • Use a leak-proof tote to transport waste to your pickup truck and then to the designated compactor or disposal site., • Maintain cleanliness and safety standards at the compactor/dumpster area before completing the shift., • Provide professional and courteous service to residents when encountered., • Must have no travel limitations, • 5 days per week - Sunday - Thursday, • 2 weekends on call per month, • Shifts average 5 to 7 hours per night, depending on your pace and community size., • Typically 25-35 hours per week, with the potential for additional days based on When traveling and staying overnight, you will receive $50 per day per diem and lodging will be paid for by the company. This is a W2 employment position. Pay is issued via direct deposit on the 5th and 20th of each month. A valid bank account is required for payroll processing. Requirements: To be considered for this position, applicants must meet the following minimum qualifications: • Technology: A smartphone with an active data plan (for communication and task verification)., • Physical Fitness: Ability to lift and carry up to 50 pounds, climb stairs, and work in varying weather conditions without assistance. Benefits: • Flexible schedule **Must have a clean driving record and at least 5 years of experience. Job Posted by ApplicantPro

Job Description Overview Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits., • Keep records of room availability and guests' accounts, manually or using computers., • Prepare and distribute daily reports., • Audit and reconcile cashiers., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Input and update financial information into the BRAINS network., • Check guests in/out and perform Guest Service Agents tasks., • Respond to guest inquiries and resolve complaints., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits and wear protective safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous night audit/accounting experience or equivalent training required., • Computer knowledge/Excel and arithmetic skills required., • FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends., • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Comfort Suites-Near Universal Orlando Resort-5617 Major Boulevard, Orlando, FL 32819 We are currently looking for a Part-Time Night Auditor to join our Team! Our Comfort Suites® Near Universal Orlando Resort offers 101 cozy guest suites with 25% more space than a traditional hotel room. Our suites are the perfect place to relax and spread out after a busy day on the go. Our convenient location is in the center of it all, giving guests easy access to all the top attractions, including SeaWorld, Universal’s Islands of Adventure and Aquatica. A daily complimentary breakfast is offered to all guests. The Comfort Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. Responsibilities include: This is a Part-Time opportunity - must be available to work Sunday and Monday nights - 11pm to 7am. Starting rate of pay is $17.25 per hour. • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property., • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Choice hotel BRAND experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities

Job Description ESSENTIAL JOB FUNCTIONS: 1. Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier., 2. Run audit reports/journals from the front office system, Point of Service and the computer., 3. Make corrections and adjustments and handle all computer problems that might occur throughout the shift., 4. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary., 5. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations., 6. Comply with attendance rules and be available to work on a regular basis., 7. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. Front desk experience required. Previous experience in Hilton brand preferred. Flexible schedule required.

Job Description Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Make sure every hotel guest has a pleasant stay, • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages, • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed, • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Complete additional bookkeeping, administrative, and accounting procedures as requestedQualifications:, • Outstanding communication skills and excellent customer service skills are required, • Must be computer proficient; experience with accounting or reservation software is a bonus, • Requires a flexible schedule that allows for overnight shift hours, • High school diploma or equivalent required; some college preferred, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not requiredAbout Company Come and experience the newly renovated all-suites DASKK Orlando Hotel and onsite full-service DASKK 5 restaurant and Beans & Bytes Coffee Shop. The all-suites boutique hotel is conveniently located less than 2 miles from Universal Studios. The Ascend Hotel Collection is a global portfolio of independent, upscale, and historic hotels that is part of Choice Hotels. It is the hotel industry's first "soft brand," which means the hotels maintain their local character and distinctiveness while benefiting from the global support, booking systems, and loyalty programs of a major hotel chain. The collection includes unique properties like historic inns, boutique hotels, and luxury resorts that are designed to reflect the local culture.

Job DescriptionDescription: The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Front Desk Agent at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, and a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required. Scheduled hours will vary weekly between Monday-Sunday. Evening shift, weekends, and holidays are required. The responsibilities of the Front Desk Agent include, but are not limited to: • Register and assign rooms to guests., • Issue room key and escort instructions directly to guest., • Assist the Sales Department as needed., • Sort, and track incoming mail and messages., • Transmit and receive messages using all communication avenues., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Keep record of room availability and rate., • Compute bill, collect payment, and make change for guests., • Make, confirm, and cancel reservations via all communication avenues., • Post charges such as room, food and marketplace., • Ability to accurately use various office software., • Works to resolve disagreements and is respectful of peers and guests., • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors., • Pushing, bending, stooping, upward reaching, manual dexterity., • Standing for loing periods of time, • Must be flexible with schedule and adjust to business needs.

Job DescriptionSalary: Job Description Night Auditor Supervisor: Front Office Manager AGM/Operations Manager SUMMARY: Process daily audit of the hotels financial data, and handle the requests and transactions of the hotel guests, and coordinate with the other departments as necessary. ESSENTIAL FUNCTIONS: Verify each Front Desk shifts transactions Process credit card transactions Post tax charges to all guest folios Finalize transactions completed during the day Create and/or print required reports File or transmit reports as directed Verify and prepare registration cards for arriving guests Prepare folios for departing guests Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff Take, modify and cancel guest reservations Verify, balance and review hotel suite availability Check in/out guests. Perform express checkout duties. Verify departure dates and offer to make future reservations Post telephone charges, valet charges, and other miscellaneous charges to guest accounts. Administer guest payment policies Responsible for shift cash transactions per cash handling procedures Responsible for maintaining hotel key security system Administer guest safe deposit boxes Responsible for knowing hotel emergency procedures Coordinate with other departments to fulfill guest special requests Communicate facilities and services to guests at check-in Answer guest questions regarding local area facilities Must wear proper uniform at all times in accordance with the Standards of Appearance policy. Notify Housekeeping and Maintenance of any reported problems with suites and/or grounds Set up and maintain breakfast in accordance with safety standards and to ensure guest satisfaction Employee must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook. Carry out any reasonable request by management that I am capable of performing.

Job DescriptionDescription: We’re looking for a Night Auditor who thrives in quiet hours, keeps operations running smoothly, and ensures every guest ends and begins their day on a high note. Schedule • Overnight shifts (typically 11:00 PM – 7:00 AM), • Includes weekends and holidays as needed What You’ll Do As the Night Auditor, you’ll be both the overnight front desk host and the financial closer for the day’s operations. Your responsibilities will include: • Welcoming late arrivals and assisting with check-ins, check-outs, and guest inquiries, • Running minimal nightly audit reports and reconciling daily transactions, • Monitoring property security and guest safety during overnight hours, • Performing light housekeeping or maintenance tasks as needed to support overnight operations, • Prior customer service experience, hotel front desk or night audit experience preferred, • Strong attention to detail and comfort with numbers and reporting, • Familiarity with hotel PMS systems (StayNTouch is a bonus) is preferred, • Ability to work independently and remain alert during overnight hours, • Excellent communication and problem-solving skills, • Dependability and a calm, guest-first mindset What We Offer • Competitive hourly pay, • Paid time off and holiday pay · Health benefits including fulling company paid medical, dental and vision • Employee discounts on hotel stays and amenities, • Opportunities for cross-training and advancement, • A stylish, supportive work environment where your contributions matter Be the calm in the quiet hours. Join Orlando Palms Hotel and help us deliver exceptional service around the clock.

Requisition Number: NIGHT039704. Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the