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Job Description GREATER SEATTLE, WA - With more than 100 ecommerce searches each year, EcommerceRecruiter.com is the leading contingency-based recruiting firm serving the NRF, IR-1000, and B2B communities. To opt-in to our popular "Ecommerce Job of the Day" email, click here. One of the coolest marketing jobs around! ALLAN'S COMMENTS: We are working with Griot's Garage in their search for a world-class Director of Marketing based in Tacoma, WA. This role will be onsite 4-5 days per week. About the Company The client started as a catalog business selling car care and garage accessories over 35 years ago. Today, the company remains a family-owned business, but that does not mean they lack sophistication. They are passionate about the category, the car community, and the second-generation CEO, just like the first one loves everything that rolls on rubber. Over the years, the company has evolved past a catalog-only business to a robust multi-channel business. From a DTC side, the company operates GriotsGarage.com, a flagship retail store, a fully trained and on-site contact center in Tacoma, WA, as well as participation in hundreds of events across the country. In addition to the DTC business, the company sells through national automotive retail chains, both 1P and 3P Amazon platforms, other B2B outfits, along with many detailers and professionals in this market. The company also operates a manufacturing and distribution facility in Plainfield, Indiana. All liquid car care is developed, mixed, tested, bottled, labeled, and shipped from here. This ensures that everything that touches your treasured vehicles is of the finest quality. Without a doubt, this business caters to people who enjoy spending time with their cars in the garage. They know time spent in the garage is therapy, an escape. They want to make sure that the products they create let you Have Fun In Your Garage! About the Market The North American market for car cleaning products is valued at slightly more than $3 billion. It is expected to grow at a rate of 3.5%, reaching $4.25 billion by 2030. Market growth is driven by consumer spending on vehicle maintenance, the popularity of luxury and sport utility vehicles, and the demand for products that enhance vehicle aesthetics. According to IBISWorld, car cleaning products represent a 28% share of this market, with car shampoos and detergents dominating the category. Broadly speaking, the market is shifting towards environmentally friendly and waterless cleaning solutions, driven by consumer preferences and regulatory pressures. In general, market growth is propelled by rising disposable incomes, increased consumer awareness, high vehicle ownership rates, and demand for aftermarket products. Continued Innovation is a key driver in this space. The increase in automotive sales, coupled with the trend toward extending vehicle life, contributes to the growing demand for cleaning products as vehicles stay on the road longer. What Are the Odds? Believe it or not, I’ve been an ecommerce recruiter for 15 years, and I’m also a certified car detailer (as a hobby). I'm even certified by 3M for PPF applications, given my commitment to my car hobby. So this is a space I know very well. What I can tell you firsthand is that Griot's has a very strong product line, and the brand enjoys unique market positioning. Their products are truly first-rate, and there’s significant upside potential for the company and this role. Feel free to ask me anything you’d like about this market! About the Role We’ve known this hiring manager for nearly two decades. She’s phenomenal. In fact, we’ve tried to recruit her away on several occasions, and despite our clients offering her more money, she has stayed due to the strong company culture and vision. The position will be, by its nature, very collaborative and broad. If you're looking for a role with a lot of rigidity and structure, this job isn't for you. We're looking for someone who can "float like a butterfly and sting like a bee" in an ever-changing environment – launching new initiatives and getting things done. To win in this role, you'll need significant expertise in 1./ branded loyalty marketing, 2./ managing new product launches, and 3./ integrated promotional marketing. Additionally, we're looking for someone with significant experience in both 4./ events / tradeshow marketing strategy and 5./ ecommerce. Because at Griot's, clutter-busting brand marketing is a process. 2025 will see Griot's launching new products across multiple channels and mediums, including digital, print, social, retail, and wholesale. At a minimum, you'll need to have launched products both online and in store. We'll rely on you to build an execute campaigns, spanning both physical retail, and the web. Think SAFA: "Start Anywhere, Finish Anywhere." Griot's will launch dozens of new products this year, and the team needs to get organized in how it 1./ shows and storytells around the product, 2./ highlights the features and benefits, and 3./ makes sure different channels partners have what they need to communicate each product's features, benefits, outcomes, and transformations to the market. If a customer sees the product online and wants to buy in a store, they should be able to do that. If they see it in a store and want to buy it online, we're OK with that. If they see it in a store and want to research it online and buy it in a store, NO PROBLEM. We want to sell to them the way they buy. In terms of loyalty marketing, YOU will build, analyze, and adjust the program that builds a long-term relationship with the customers. Collaborate on permission-based campaigns that ultimately help Griot's customers feel better about their time in their garage. Consistent. Relevant. Anticipated. Personal. Buying the product, and joining the brand. Naturally, great loyalty and events marketing requires solid project management skills, and it will fall to you to take all of the pieces of a campaign, product, or project and bring them together in a seamless, reality-based, cost-effective strategy. The team uses ClickUp for its PM needs, but experience with any of the following PM tools will suffice: Trello, Asana, ClickUp, Microsoft Project, etc. Finally, in addition to having solid brand marketing experience, we're looking for a DTC A-player with a proven playbook for storytelling across all major organic social platforms: Facebook, Instagram, TikTok, YouTube, Reddit, Threads, etc. You won't believe how much we know about this search ... I spent a ton of time on the phone with the client teasing out exactly what you’ll need to KNOW and DO to hit the ground running in this role. Some of the things I can share with highly qualified candidates include ... • The "real" background requirements for this Director of Marketing position, along with the top five things all resumes MUST have to be considered for the role., • The top five problems that exist and why this position is open. These are the little brush fires you will be expected to put out during your first month on the job. Every job has these — and this one's no different., • What your average day/week will look like in this role. There's what you read in the standard job posting ... then there's reality. We've got the reality., • The leading and lagging KPIs that will determine your success in this role. In a nutshell: How you'll keep score., • The major projects you’ll need to complete by Day 100 to be considered a home-run in this Director of Marketing position. We’ve got the lowdown on how you can plug-and-play and drive REAL value in this job. I have a massive amount of proprietary intel to share with qualified candidates. My industry research for this assignment exceeds 100 pages! Be sure to TEXT me, Allan Seibert, at (404) 281-2025 for this info. Or simply use the email link when you apply for the role below. Key Responsibilities: • Lead and coordinate new product launches across multiple channels (digital, print, social, retail, wholesale), with immediate focus on the new product line launching in June 2025, • Develop and implement a standardized product launch process across all business channels, ensuring consistent communication and execution throughout the organization, • Implement a points-based loyalty program to launch in early 2025. Analyze and refine the program designing the next phase of program enhancement., • Create and manage integrated promotional campaigns across physical retail and digital channels, following the "Start Anywhere, Finish Anywhere" (SAFA) philosophy, • Collaborate on permission-based loyalty marketing campaigns thatstrengthen customer relationships and brand engagement, • Coordinate marketing initiatives for international market expansion, • Manage cross-channel promotional planning to ensure cohesive messaging and execution across site, email, retail, and social platforms, • Develop and execute storytelling strategies across major social media platforms (Facebook, Instagram, TikTok, YouTube, Reddit, Threads), • Build and maintain relationships with influencers., • Oversee project management of marketing initiatives using ClickUp or similar tools, • Proven experience in branded loyalty marketing and program management, • Demonstrated success in events and tradeshow marketing strategy, • Track record of successful new product launches across both digital and physical retail channels, • Extensive experience in integrated promotional marketing and ecommerce, • Strong project management skills with proficiency in PM tools (ClickUp, Trello, Asana, or similar), • Experience in cross-channel marketing campaign development and execution, • Expertise in organic social media marketing and content strategy, • Proven ability to work in a dynamic, fast-paced environment with changing priorities, • Experience in international market expansion preferred, • Strong analytical skills for measuring and optimizing marketing initiatives, • Excellent communication and collaboration abilities for cross-functional teamwork, • Demonstrated ability to manage multiple high-priority projects simultaneously, • Understanding of omnichannel retail strategies and customer journey mapping, • Creative problem-solving skills and adaptability to new challenges Applications for this ecommerce job are being coordinated by Allan Seibert. To apply, CLICK HERE. Candidates, please be sure to email Allan for additional information that will differentiate you in your candidacy. Due to the intensely competitive nature of this search, thorough preparation for these interviews with this proprietary material is strongly recommended.

Job Description SUMMARY: As a Peer Support Specialist within our organization, you will play a vital role in providing support, guidance, and advocacy to individuals receiving behavioral health services. Drawing from your own lived experience with mental health or substance use challenges, you will empower and inspire others on their path to recovery. Your compassion, empathy, and ability to establish rapport will foster a supportive environment conducive to healing and growth. RESPONSIBILITIES: • Provide peer support and mentorship to individuals receiving behavioral health services, promoting self-determination and recovery-oriented goals., • Utilize your own lived experience to empathize, validate, and connect with individuals navigating mental health or substance use challenges., • Foster a supportive and non-judgmental environment where individuals feel safe to share their experiences and explore their recovery journey., • Assist individuals in developing coping skills, problem-solving techniques, and strategies for managing symptoms and achieving personal goals., • Advocate for the rights and preferences of individuals receiving services, ensuring their voices are heard and respected within the treatment process., • Collaborate with clinical staff and other members of the treatment team to coordinate care and support the overall well-being of individuals served., • Facilitate peer-led support groups, workshops, and educational sessions to enhance community engagement and promote recovery-oriented practices., • Maintain appropriate documentation of peer support activities and interactions, including assessments, treatment plans, and progressive notes adhering to confidentiality and privacy regulations., • Ensure compliance with all state, federal, and local regulations governing peer support services., • Adhere to all applicable company policies, practices, and procedures to maintain compliance with organizational standards., • Stay up-to-date with any required training, certifications, or continuing education requirements relevant to the role, compliance requirements, and regulatory standards., • Adhere to mandatory reporting standards, and company compliance requirements including but not limited to actively participating in investigations, audits, and monitoring activities as required., • Performing additional tasks, duties, and assignments as specified by your supervisor. COMPETENCIES: To excel in this role, you should possess the following competencies: • Empathy and Compassion: Ability to empathize with others' experiences, demonstrate compassion, and offer support without judgment., • Active Listening: Skill in actively listening to individuals' concerns, validating their experiences, and offering constructive feedback and encouragement., • Peer Support Skills: Proficiency in providing peer support services, including mentoring, advocacy, and facilitating mutual aid., • Boundaries and Ethics: Understanding of professional boundaries, ethical guidelines, and confidentiality principles in peer support practice., • Communication Skills: Effective verbal and written communication skills, including the ability to articulate ideas clearly and engage individuals in meaningful dialogue., • Cultural Competence: Sensitivity to cultural, ethnic, and diversity issues, with a commitment to providing culturally responsive and inclusive support., • Collaboration: Ability to work collaboratively with multidisciplinary teams at contracted facilities and community partners to optimize patient outcomes., • An individual must be able to perform the essential functions satisfactorily with or without reasonable accommodations., • Must have personal experience with mental health and/or substance use challenges and be willing to disclose this experience as part of the job application process., • Adherence to applicable policies and procedures at contracted facilities, including infection control protocols and safety guidelines., • Tuberculosis (TB) screening with documented results, completed within the last (12) months., • Up-to-date COVID-19 vaccination, if required by contracted nursing facility., • High school diploma or equivalent required., • Completion of a peer support specialist training program. This job operates primarily within the nursing facility setting at contracted facilities, with occasional administrative duties performed in an office or home office environment. As such, the noise level may vary from quiet to high and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, families, and healthcare professionals on a frequent basis. Individuals in this role must be able to remain stationary for long periods of time while providing care, completing required documentation, and attending to residents' needs. This position relies heavily on the ability to navigate electronic health records systems and utilize technology for patient care and documentation. WORKING CONDITIONS: • Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with the role., • Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts, and patients., • Use of hands/fingers as the position requires constant operation of a computer, laptop or tablet and other office productivity machinery, such as a calculator, or copy machine., • Exerting up to 10 pounds of force occasionally and/or a negligible amount of force infrequently to lift, carry, push, pull or otherwise move objects, including the human body., • Perform stooping or bending of the body downward and forward by bending the spine at the waist, often while interacting with residents, or exiting and entering a vehicle., • Talking and expressing or exchanging ideas by means of the spoken word. Those activities must convey detailed or important spoken instructions to residents, clients or other employees accurately, loudly, clearly, and compassionately., • Hearing and perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication or via the phone, and to discern various auditory cues in a healthcare environment., • Ability to detect, determine, perceive, and identify information shown on a computer screen or within specific online software required for the completion of job tasks for the position., • Recognize, judge, inspect, and assess details and information either online, on a screen or physically printed based on the method required to access such information necessary to follow through with the required functions of the position. Please note this job description is not intended to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits • Competitive Earnings., • Avoid “no-shows” when working in Skilled Nursing Facilities., • Hands-on and Virtual Training and Supervision., • Work-Life Balance / Flexible Work Schedule., • A comprehensive benefits package (Medical, Dental, Vision, Life Insurance, and more)., • 401k with company match., • $22 -$25/hr DOE

Job Description REQUIREMENTS • Service Technicians – 3+ years commercial (residential) HVAC experience or combination of formal technical training, • Experience with: VFD’s, VRF’s, VRV’s,WSHP’s, VAV’s, HRV, HVU, ERV, DOAS, Humidifiers, various controls systems, and units over 40+ tons including Gas Paks, Heat Pumps, Splits Systems, etc, • Have EPA Certification and Active 06A Electrical License / Active 06A Electrical License, • Able to lift 75+ lbs repeatedly and climb ladders, • Willing to work a flexible schedule (including some weekends and on-call), • Have a Washington State Driver’s License and Clean Driving Record, • Complete pre-employment drug and alcohol screenings, • Pass appropriate background check, • Enjoy and strive in a team environment, • Work safely since our priority is you go home every evening, • Responsible for servicing, diagnosing, and repairing systems and equipment at client's locations, • Perform scheduled and unscheduled preventative maintenances, • Assist clients to understand requirements for all on-site repairs, • Competitive salaries based on experience and training; $35+/hour, • Employee 100% Coverage for Medical, Dental & Vision, • Dependents 55-60% Coverage for Medical, Dental & Vision (dependent on plan choice), • Opt-Out Insurance Monthly Stipend (proof of other insurance required), • Paid Time Off, hours accrued monthly based on years of employment, • Paid Holidays, • 401k Plan with 5% Company Match, • Life/AD&D Insurance, • Clear path to 06A Electrical License, • Paid On-Call/Standby Time (4 Hours of Pay per week On-Call), • Annual Tool Allowance, • Annual Boot Allowance, • Company Van, Cell Phone, and Uniforms, • Training OpportunitiesCompany DescriptionAbout us, Mechanical & Control Services, Inc is an established HVAC company, with our headquarters in Tacoma, WA. We've been in business since 2004 and are looking for key individuals to join our team. The MCS family is smart and energetic! We attribute our wonderful culture to our team-based approach used for everything we do. We're not looking for just anyone to fill this role. We're looking for the right person for the long haul. The MCS family is dedicated to our core values, our clients, our employees, and the community. Would you like to be able to do what you love and have the time to enjoy your life and family? We may be just what you are looking for. At MCS, you will have no quotas to meet, a service team that supports you to be the best technician you can be, and a company that treats you like family. Our service team coordinates those special times you want to spend with family into your weekly schedule. You can make those baseball games or dance recitals. With your input, our service team prepares your repair quotes for you and communicates directly with the customer for approval, as well as procures the parts needed from our vendors. We also have paperless reporting for maintenances and service calls. Our customer base stretches across the entire Puget Sound region and beyond, serving a wide and diverse community.About us, Mechanical & Control Services, Inc is an established HVAC company, with our headquarters in Tacoma, WA. We've been in business since 2004 and are looking for key individuals to join our team. The MCS family is smart and energetic! We attribute our wonderful culture to our team-based approach used for everything we do. We're not looking for just anyone to fill this role. We're looking for the right person for the long haul. The MCS family is dedicated to our core values, our clients, our employees, and the community.\r\n\r\nWould you like to be able to do what you love and have the time to enjoy your life and family? We may be just what you are looking for. At MCS, you will have no quotas to meet, a service team that supports you to be the best technician you can be, and a company that treats you like family.\r\n\r\nOur service team coordinates those special times you want to spend with family into your weekly schedule. You can make those baseball games or dance recitals.\r\n\r\nWith your input, our service team prepares your repair quotes for you and communicates directly with the customer for approval, as well as procures the parts needed from our vendors.\r\n\r\nWe also have paperless reporting for maintenances and service calls.\r\n\r\nOur customer base stretches across the entire Puget Sound region and beyond, serving a wide and diverse community.

Job Description REQUIREMENTS • 1+ years commercial (residential) HVAC experience or combination of formal technical training, • Have EPA Certification and Active 06A Trainee Card, • Able to lift 75+ lbs repeatedly and climb ladders, • Willing to work a flexible schedule (including some weekends and on-call), • Have a Washington State Driver’s License and Clean Driving Record, • Complete pre-employment drug and alcohol screenings, • Pass appropriate background check, • Enjoy and strive in a team environment, • Work safely since our priority is you go home every evening, • Responsible for servicing, diagnosing, and repairing systems and equipment at client's locations, • Perform scheduled and unscheduled preventative maintenances, • Assist clients to understand requirements for all on-site repairs, • Competitive salaries based on experience and training; $24+/hour, • Clear path to 06A Electrical License, • Employee 100% Coverage for Medical, Dental & Vision, • Dependents 55-60% Coverage for Medical, Dental & Vision (dependent on plan choice), • Opt-Out Insurance Monthly Stipend (proof of other insurance required), • Paid Time Off, hours accrued monthly based on years of employment, • Paid Holidays, • 401k Plan with 5% Company Match, • Life/AD&D Insurance, • Annual Tool Allowance, • Annual Boot Allowance, • Company Van, Cell Phone, and Uniforms, • Training OpportunitiesCompany DescriptionAbout us, Mechanical & Control Services, Inc is an established HVAC company, with our headquarters in Tacoma, WA. We've been in business since 2004 and are looking for key individuals to join our team. The MCS family is smart and energetic! We attribute our wonderful culture to our team-based approach used for everything we do. We're not looking for just anyone to fill this role. We're looking for the right person for the long haul. The MCS family is dedicated to our core values, our clients, our employees, and the community. Would you like to be able to do what you love and have the time to enjoy your life and family? We may be just what you are looking for. At MCS, you will have no quotas to meet, a service team that supports you to be the best technician you can be, and a company that treats you like family. Our service team coordinates those special times you want to spend with family into your weekly schedule. You can make those baseball games or dance recitals. With your input, our service team prepares your repair quotes for you and communicates directly with the customer for approval, as well as procures the parts needed from our vendors. We also have paperless reporting for maintenances and service calls. Our customer base stretches across the entire Puget Sound region and beyond, serving a wide and diverse community.About us, Mechanical & Control Services, Inc is an established HVAC company, with our headquarters in Tacoma, WA. We've been in business since 2004 and are looking for key individuals to join our team. The MCS family is smart and energetic! We attribute our wonderful culture to our team-based approach used for everything we do. We're not looking for just anyone to fill this role. We're looking for the right person for the long haul. The MCS family is dedicated to our core values, our clients, our employees, and the community.\r\n\r\nWould you like to be able to do what you love and have the time to enjoy your life and family? We may be just what you are looking for. At MCS, you will have no quotas to meet, a service team that supports you to be the best technician you can be, and a company that treats you like family.\r\n\r\nOur service team coordinates those special times you want to spend with family into your weekly schedule. You can make those baseball games or dance recitals.\r\n\r\nWith your input, our service team prepares your repair quotes for you and communicates directly with the customer for approval, as well as procures the parts needed from our vendors.\r\n\r\nWe also have paperless reporting for maintenances and service calls.\r\n\r\nOur customer base stretches across the entire Puget Sound region and beyond, serving a wide and diverse community.

Who We Are Note: This position is for currently enrolled TCC Students only. If not currently enrolled as a TCC Student please apply to the other listed positions and/or pools available on the TCC jobs/employment portal. Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active and collaborative learning and support for learners, thanks to our creative and effective staff and faculty. We seek to recruit and retain a workforce that: Reflects the diversity of our community Is attracted by the campus mission promoting equitable access to educational opportunities Cares about student success and collaborates on strategies to facilitate success for underrepresented populations Welcomes difference and models respectful interaction with others Engages effectively with the community both within and outside of TCC. Position Summary Student Mentor for Outreach, Recruitment and Entry Services (S.M.O.R.E.S) will engage, guide and connect with underrepresented populations, including students of color, students who identify as LGBTQIA+, first-generation college students, and students from low socio-economic households. This position supports the College’s mission by increasing student success and educational access through intentional efforts to assist new students in understanding their career pathways options and the entry process. Essential Functions Outreach & Recruitment Provide basic information related to educational programs and services. Assess, respond, and relate to the needs and concerns of prospective students and parents. Assist students from all backgrounds, regardless of ethnicity, socio-economic status, or gender, as well as through respectful interactions with other TCC representatives in compliance with TCC’s Non-Discrimination Policy. Conduct campus tours to individuals and groups with an emphasis on enrollment steps. Event Staffing & Support Develop constructive relationships with prospective students and their families as well as community groups. Professionally represent TCC to its constituents at TCC outreach events and booths, as needed. Transport materials weighing an average of 25-40 pounds. Pack, stock and re-stock materials before and after outreach events & activities. Office & Project Support Update and enter data into Slate. Schedule and document visits to community events. Answer questions and inquiries from prospective students via phone, email and in person. Complete projects independently and as part of a team. Training & Research Learn & communicate TCC’s admission requirements, program offerings, basic financial aid requirements and regulations. Maintain up-to-date knowledge of TCC programs and activities. Update office events calendars for campus and outreach events. Research & update TCC’s campus tour outline Qualifications Duties of the position required experience: Be currently enrolled in six credits or more at Tacoma Community College Be in good academic standing with Tacoma Community College Conditions of Employment Successful completion of a criminal history background check prior to employment. Duties of the position require knowledge, skills and abilities: Demonstrate an appreciation for various identities, including the ability to show respect for other’s cultures, rights, feelings, and property. Demonstrate strong interpersonal communication skills. Demonstrate a commitment to personal integrity, such as modeling good judgment, ethical behavior, and adherence to laws and policies. Participate and contribute in regular meetings with team members, supervisor and ongoing training. Be flexible with schedule changes, working occasional weekend and evening events. Each mentor is subject to possible progressive discipline up to and including termination in the event that they violate any policies, procedures and regulations of TCC. Application Process Complete application packages must include the following: Tacoma Community College online application. Resume & cover letter. Terms of Employment These part-time hourly positions are bound by the WAC 357-04-045 provisions above. This position is scheduled to work varied hours up to 17 hours per week. Flexibility in scheduling is required to meet the needs of the program. The rate of pay for the position is $20.00 - $20.00 per hour. TCC Part-time hourly and student employees including work study students, will accrue one hour of paid sick leave for every 40 hours worked. Hourly non-student employees may be applicable for comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer, Building 7, 253-566-5328. Tacoma Community College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Tacoma Community College Human Resources 6501 S 19th St Bldg. 14, Tacoma WA 98466 The benefits information presented on this page is a summary of College provided benefits. This information is subject to change and is subject to the provisions of any legislative mandates and College policy changes. For more detailed information about Tacoma Community College (TCC) benefits, please do not hesitate to contact the College benefits coordinator at (253) 566-5024. TCC offers a comprehensive benefits package which include medical, dental, life insurance, and long- term disability insurance through the Public Employee Benefits Board (PEBB), along with retirement benefits through TIAA and the Department of Retirement System Eligibility Full-time faculty, classified staff, administrators and professional staff are eligible for benefits. Hourly employees and part-time faculty may be eligible for benefits if, and when, they meet specific criteria and are notified by TCC Human Resources. Effective Date of Coverage Coverage begins the first day of the month following the date of hire, or date of achieving eligibility status. If the date of hire is the first working day of the month, coverage begins immediately. Health Insurance Medical Plans Eligible employees have several medical plan options to select from (provided by PEBB). Employees pay a monthly premium through payroll deduction. Premium Rates Effective January 1, 2024 Resources: PEBB Website Medical Plan information PEBB Medical Plan Comparison Dental Plans Employees choose from three dental plans. TCC covers the full dental premium for employees and enrolled dependents. Resource: Dental Plan Comparison Vision Covered under medical plan chosen. Waiving Medical Coverage If you have other employer-based medical insurance, Medicare or TRICARE, you have the option to waive PEBB medical coverage. Dental is mandatory for all eligible employees and cannot be waived, unless enrolled in dental coverage as a dependent under a SEBB (School District Employee Benefits Board) plan. Flexible Spending Arrangement (FSA) & Dependent Care Assistance Program (DCAP) & LimitedPurpose FSA FSA & DCAP accounts allow employees to set aside pre-taxed dollars to cover out-of-pocket health care and/or childcare expenses. Members of WFSE (HE CCC) and WPEA, will be eligible to receive a $250 FSA card if employed as of November 1, 2023 with an annual full-time equivalent salary of less than $60,000, and is enrolled in a non-CDHP medical plan as of January 1 of the plan year that FSA funds are made available. This card is issued by PEBB in the following January and does not count against the annual FSA limit, if enrolled in an FSA with Navia. The Limited Purpose FSA is eligible for employees who are enrolled in a consumer-directed health plan (CDHP) that has a Health Savings Account. The Limited Purpose FSA is only for dental and vision expenses. Resource: Navia Benefit Solutions Life Insurance Benefits eligible employees, lawful spouse or same-sex domestic partner, dependent children under 26 years of age are eligible to enroll in life insurance. Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date. Basic Coverage: $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer-provided at no cost to the employee. Supplemental Life Insurance Coverage(s): Any supplemental term life insurance and AD&D coverage for employee, lawful spouse, qualified same-sex domestic partner, and family is available at additional cost to the employee. Resource: MetLife Life Insurance Long Term Disability(LTD) Basic LTD: Provides 60% of the first $400 pre-disability earnings, reduced by any deductible income at no cost to the employee. Supplemental LTD: Supplemental LTD coverage to replace at 60% or 50% of full pre-disability earnings is available at an additional cost to the employee. Resource: PEBB Long-Term Disability Insurance PAID LEAVE Classified staff, Administrators, and Professional staff are eligible for paid vacation, sick leave, and personal leave, along with paid federal holidays. Classified Monthly vacation entitlement amounts can vary from 11.33 to 16.67 hours per month depending on the length of state service. Administrator/Exempt Professional vacation leave is 16.00 hours per month. Monthly sick leave entitlement is 8.00 hours per month based on 100% FTE position and will be prorated accordingly if less than 100% FTE. Annual personal leave entitlement varies depending on employee type. Full-time classified, administrators, and professional staff are paid for all federal holidays. Full-time faculty receive 84.00 hours of paid sick leave per academic year along with 28.00 hours of personal leave. Full-time faculty are paid on an annual contract and do not receive pay for federal holidays. Part-time faculty receive sick leave each quarter using a formula based on the total FTE% from the cumulative teaching contracts issued to them that quarter. They would receive 7.00 hours of personal leave if they are issued a multi-quarter appointment at the start of the academic year. Part-time faculty do not receive pay for federal holidays. Part-time hourly and student employees receive 1 hour of sick leave for every 40 hours worked in a month (and fractions, thereof). Up to 40 hours of sick leave can carry over from one calendar year to the next. If a part-time hourly or student employee is hired into a full-time position, the sick leave hours earned in the part-time position do not carry over to the full-time position. Part-time hourly and student employees are not paid for federal holidays. Monthly entitlements are given at the beginning of the following month. All employees in salaried positions may take up to five days of paid bereavement time off for the death of a family member. This is separate from the sick leave or vacation leave. RETIREMENT Retirement participation is mandatory for retirement benefit eligible TCC employees. Employees are offered a choice between two retirement plans and that choice is generally irrevocable while employed at TCC. Classified Employees and (retirement eligible) Part-Time hourly: Classified employees and eligible part-time hourly employees must choose between the Public Employees Retirement Systems (PERS) Plan 2 or Plan 3. More information about these plans can be found at this link: Department of Retirement Systems Plans Faculty: Faculty can choose to enroll in the State Board Retirement Plan (SBRP) with the plan administrator being TIAA or the Teachers Retirement System (TRS) Plan 2 or Plan 3 administered by the Department of Retirement System (DRS). Prior history in any of these plans may limit current plan choice. Click here to compare TRS Plan 2, TRS Plan 3, and SBRP. SBRP -TIAA – This is a Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee’s contributions. Contribution rates are based on age. TRS Plan 2 – A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation. TRS Plan 3 – A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part. Administrative/Exempt Employees Administrators and Exempt employees may choose to participate in the State Board Retirement Plan (SBRP), administered by TIAA, or the Public Employees Retirement System (PERS) Plan 2 or Plan 3, administered by the Department of Retirement Systems (DRS). Prior history in a Washington State Retirement Plan may limit plan choice. Click here to compare PERS Plan 2, PERS Plan 3, and SBRP. SBRP/TIAA – This is a 401(a) Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee’s contributions. Contribution rates are based on age. PERS Plan 2 – A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation. PERS Plan 3 – A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part. PERS Rates Effective September 1, 2023 TRS Rates Effective September 1, 2023. State Board Retirement Plan (SBRP) - Contributions Rates: Contributions are based on your age: Voluntary Retirement Savings: State Board Voluntary Investment Program (SBVIP): SBVIP is a voluntary, optional, unmatched retirement savings plan, operating under Section 403(b) of the Internal Revenue Code (IRC), administered by TIAA. SBVIP participants may contribute on a pre-tax and/or after-tax (Roth) basis, up to the annual IRS limit and can start and stop their contributions at any time during employment. Contact Human Resources to start/stop contributions. Deferred Compensation Program (DCP): Tax-deferred savings plan administered by the Department of Retirement Systems. New Full-timeemployees are automatically enrolled in DCP 3 months after hire at a contribution rate of 3%. Employees are sent a notification letter within approximately 30 days of hire. This notice includes information about auto-enrollment and the necessary steps to take if one chooses to opt-out or make changes to their DCP enrollment. Contributions can be changed at any time during employment. Following the initial auto- enrollment possibility, employees would contact DRS to setup contributions and can contribute on a pre- tax basis up to the annual IRS limit. Tuition Waiver Administrative, Classified, Full-time Faculty, and Part-Time faculty employed for more than 50% FTE are eligible to register for space-available classes, up to 10 credits per quarter, with the State Employee Tuition Waiver program. Class registration and any applicable class fee will still apply. Click here for the Tuition Waiver form(Download PDF reader). Liberty Mutual PEBB members may receive a discount of up to 12% off Liberty Mutual’s auto insurance rates and up to 5% off of Liberty Mutual’s home insurance rates. Contact Liberty Mutual at 1-800-706-5525 and mention that you are a State of Washington PEBB Member (client #8246) or visit a local Liberty Mutual office and let them know you are State of Washington PEBB Member (client #8246) for a quote. Collective Bargaining Agreements: WFSE Higher Education Community College Coalition: WFSE (HE CCC) CBA(Download PDF reader) WPEA Higher Education: WPEA CBA(Download PDF reader) WFSE Represented Exempt Bargaining Unit: WFSE-Exempt CBA TCC Faculty Negotiated Agreement: TCC Faculty Negotiated Agreement 01 Are you currently enrolled as a student at Tacoma Community College? Yes No 02 Are you currently in good academic standing with Tacoma Community College? Yes No Required Question

Who We Are Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: Value intellectual curiosity and innovative teaching Welcome difference and model respectful interaction with others Recognize and honor the important role that diversity brings to an educational community Are committed to educating a racially and socioeconomically diverse student population Are committed to teaching in a community college setting Care deeply about student success Intentionally support and promote efforts related to equity, diversity, and inclusion Honor TCC’s mission promoting equitable access to educational opportunities Reflect the diversity of our community Position Summary The Learning Innovation Help Desk Specialist is a vital member of our Learning Innovation Technology Support team at TCC and is integral to the department mission of enhancing the teaching and learning process through the accessible and equitable incorporation of educational technologies. This role coordinates the day-to-day operations of the Learning Innovation Help Desk in the Information Commons and primary duties focus on providing technical support for instructional technologies and for the learning management system Canvas LMS. Reporting to the Learning Technology Support Manager, the Learning Innovation Help Desk Specialist helps ensure the seamless operation of educational technologies, providing critical assistance to a diverse community of learners, in collaboration with faculty and staff to optimize the use of technology in virtual and in-person learning environments. The ideal candidate will have a strong commitment to customer service, equity, diversity, inclusion, and belonging (EDI-B) recognizing the importance of dismantling barriers to learning through the strategic use of technology. Essential Functions Provide customer service and technical support in-person, over the phone, and via TeamDynamix, on eLearning and campus technologies (i.e. Canvas, Panopto, Zoom, Peoplesoft, Wi-Fi, etc...) to students, faculty, and staff. Administrator for learning technologies. Provide one-on-one and group trainings for students, faculty, and staff, on eLearning and campus technologies. Supervise, hire, train, track paperwork, evaluate, and mentor part-time and work-study Help Desk staff. Coordinate and manage work-study and part-time Help Desk staff schedules to ensure Help Desk coverage. Coordinate and streamline protocols and workflows around the support infrastructure at the Help Desk and across the campus. Manage equipment checkout and inventory of eLearning equipment. Create and train Help Desk staff to create knowledge base articles/tutorials for TeamDynamix, the college’s support platform. Update and maintain eLearning-related content on the college website, in the college Portal, and in Canvas. Perform other related duties as assigned. Qualifications Minimum Qualifications Bachelors Degree from an accredited college or university -OR- equivalent combination of education and/or experience. Supervisory experience. Experience providing customer support preferably in an IT or related technical capacity. Word processing and spreadsheet software experience preferably MS Office. Preferred Qualifications Customer Service experience. Experience as the administrator for a Learning Management System, such as Canvas, Blackboard, D2L, or Moodle. Experience using ITSM or CRM applications, such as TeamDynamix or ZenDesk. Experience managing knowledgebases and detailing technical tasks and steps clearly. Experience managing databases. Experience using ERP solutions, such as PeopleSoft or Banner. Duties of the position require knowledge, skills and abilities Excellent customer service skills; including building and maintaining internal/external customer satisfaction. Ethics, integrity and sound professional judgment. The ability to foster a climate of equity and belonging through multicultural awareness and appreciation. Experience delivering presentations to groups. Excellent verbal and written communication skills. Excellent organizational skills. Ability to establish and maintain positive working relationships with students, colleagues and staff representing diverse ethnic, cultural, socioeconomic and learning abilities. Ability to work independently and as a member of a team. Reliability and integrity in maintaining assigned work schedules and completing assigned tasks. Conditions of Employment Successfully complete a criminal history background check. Application Process Complete application packages must include the following: Tacoma Community College online application form. Resume and cover letter - In your cover letter, describe how your background and experience align with the responsibilities for this position. Copies of transcripts from all Colleges or Universities Terms of Employment This is a full-time classified position scheduled to work Tuesday - Thursday 11:30 am to 8:00 pm, Friday 9:30 am to 6:00 pm, and Saturday 8:30 am to 5 pm . Flexibility in scheduling is required to meet the department's needs. The salary range is $3,752 – $5,011 . Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: . A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is “All Other WFSE Classified”. Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency. Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer, Student Affairs Administration Office at 253-566-5115. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Tacoma Community College Human Resources 6501 S 19th St Bldg. 14, Tacoma WA 98466 The benefits information presented on this page is a summary of College provided benefits. This information is subject to change and is subject to the provisions of any legislative mandates and College policy changes. For more detailed information about Tacoma Community College (TCC) benefits, please do not hesitate to contact the College benefits coordinator at (253) 566-5024. TCC offers a comprehensive benefits package which include medical, dental, life insurance, and long- term disability insurance through the Public Employee Benefits Board (PEBB), along with retirement benefits through TIAA and the Department of Retirement System Eligibility Full-time faculty, classified staff, administrators and professional staff are eligible for benefits. Hourly employees and part-time faculty may be eligible for benefits if, and when, they meet specific criteria and are notified by TCC Human Resources. Effective Date of Coverage Coverage begins the first day of the month following the date of hire, or date of achieving eligibility status. If the date of hire is the first working day of the month, coverage begins immediately. Health Insurance Medical Plans Eligible employees have several medical plan options to select from (provided by PEBB). Employees pay a monthly premium through payroll deduction. Premium Rates Effective January 1, 2024 Resources: PEBB Website Medical Plan information PEBB Medical Plan Comparison Dental Plans Employees choose from three dental plans. TCC covers the full dental premium for employees and enrolled dependents. Resource: Dental Plan Comparison Vision Covered under medical plan chosen. Waiving Medical Coverage If you have other employer-based medical insurance, Medicare or TRICARE, you have the option to waive PEBB medical coverage. Dental is mandatory for all eligible employees and cannot be waived, unless enrolled in dental coverage as a dependent under a SEBB (School District Employee Benefits Board) plan. Flexible Spending Arrangement (FSA) & Dependent Care Assistance Program (DCAP) & LimitedPurpose FSA FSA & DCAP accounts allow employees to set aside pre-taxed dollars to cover out-of-pocket health care and/or childcare expenses. Members of WFSE (HE CCC) and WPEA, will be eligible to receive a $250 FSA card if employed as of November 1, 2023 with an annual full-time equivalent salary of less than $60,000, and is enrolled in a non-CDHP medical plan as of January 1 of the plan year that FSA funds are made available. This card is issued by PEBB in the following January and does not count against the annual FSA limit, if enrolled in an FSA with Navia. The Limited Purpose FSA is eligible for employees who are enrolled in a consumer-directed health plan (CDHP) that has a Health Savings Account. The Limited Purpose FSA is only for dental and vision expenses. Resource: Navia Benefit Solutions Life Insurance Benefits eligible employees, lawful spouse or same-sex domestic partner, dependent children under 26 years of age are eligible to enroll in life insurance. Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date. Basic Coverage: $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer-provided at no cost to the employee. Supplemental Life Insurance Coverage(s): Any supplemental term life insurance and AD&D coverage for employee, lawful spouse, qualified same-sex domestic partner, and family is available at additional cost to the employee. Resource: MetLife Life Insurance Long Term Disability(LTD) Basic LTD: Provides 60% of the first $400 pre-disability earnings, reduced by any deductible income at no cost to the employee. Supplemental LTD: Supplemental LTD coverage to replace at 60% or 50% of full pre-disability earnings is available at an additional cost to the employee. Resource: PEBB Long-Term Disability Insurance PAID LEAVE Classified staff, Administrators, and Professional staff are eligible for paid vacation, sick leave, and personal leave, along with paid federal holidays. Classified Monthly vacation entitlement amounts can vary from 11.33 to 16.67 hours per month depending on the length of state service. Administrator/Exempt Professional vacation leave is 16.00 hours per month. Monthly sick leave entitlement is 8.00 hours per month based on 100% FTE position and will be prorated accordingly if less than 100% FTE. Annual personal leave entitlement varies depending on employee type. Full-time classified, administrators, and professional staff are paid for all federal holidays. Full-time faculty receive 84.00 hours of paid sick leave per academic year along with 28.00 hours of personal leave. Full-time faculty are paid on an annual contract and do not receive pay for federal holidays. Part-time faculty receive sick leave each quarter using a formula based on the total FTE% from the cumulative teaching contracts issued to them that quarter. They would receive 7.00 hours of personal leave if they are issued a multi-quarter appointment at the start of the academic year. Part-time faculty do not receive pay for federal holidays. Part-time hourly and student employees receive 1 hour of sick leave for every 40 hours worked in a month (and fractions, thereof). Up to 40 hours of sick leave can carry over from one calendar year to the next. If a part-time hourly or student employee is hired into a full-time position, the sick leave hours earned in the part-time position do not carry over to the full-time position. Part-time hourly and student employees are not paid for federal holidays. Monthly entitlements are given at the beginning of the following month. All employees in salaried positions may take up to five days of paid bereavement time off for the death of a family member. This is separate from the sick leave or vacation leave. RETIREMENT Retirement participation is mandatory for retirement benefit eligible TCC employees. Employees are offered a choice between two retirement plans and that choice is generally irrevocable while employed at TCC. Classified Employees and (retirement eligible) Part-Time hourly: Classified employees and eligible part-time hourly employees must choose between the Public Employees Retirement Systems (PERS) Plan 2 or Plan 3. More information about these plans can be found at this link: Department of Retirement Systems Plans Faculty: Faculty can choose to enroll in the State Board Retirement Plan (SBRP) with the plan administrator being TIAA or the Teachers Retirement System (TRS) Plan 2 or Plan 3 administered by the Department of Retirement System (DRS). Prior history in any of these plans may limit current plan choice. Click here to compare TRS Plan 2, TRS Plan 3, and SBRP. SBRP -TIAA – This is a Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee’s contributions. Contribution rates are based on age. TRS Plan 2 – A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation. TRS Plan 3 – A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part. Administrative/Exempt Employees Administrators and Exempt employees may choose to participate in the State Board Retirement Plan (SBRP), administered by TIAA, or the Public Employees Retirement System (PERS) Plan 2 or Plan 3, administered by the Department of Retirement Systems (DRS). Prior history in a Washington State Retirement Plan may limit plan choice. Click here to compare PERS Plan 2, PERS Plan 3, and SBRP. SBRP/TIAA – This is a 401(a) Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee’s contributions. Contribution rates are based on age. PERS Plan 2 – A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation. PERS Plan 3 – A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part. PERS Rates Effective September 1, 2023 TRS Rates Effective September 1, 2023. State Board Retirement Plan (SBRP) - Contributions Rates: Contributions are based on your age: Voluntary Retirement Savings: State Board Voluntary Investment Program (SBVIP): SBVIP is a voluntary, optional, unmatched retirement savings plan, operating under Section 403(b) of the Internal Revenue Code (IRC), administered by TIAA. SBVIP participants may contribute on a pre-tax and/or after-tax (Roth) basis, up to the annual IRS limit and can start and stop their contributions at any time during employment. Contact Human Resources to start/stop contributions. Deferred Compensation Program (DCP): Tax-deferred savings plan administered by the Department of Retirement Systems. New Full-timeemployees are automatically enrolled in DCP 3 months after hire at a contribution rate of 3%. Employees are sent a notification letter within approximately 30 days of hire. This notice includes information about auto-enrollment and the necessary steps to take if one chooses to opt-out or make changes to their DCP enrollment. Contributions can be changed at any time during employment. Following the initial auto- enrollment possibility, employees would contact DRS to setup contributions and can contribute on a pre- tax basis up to the annual IRS limit. Tuition Waiver Administrative, Classified, Full-time Faculty, and Part-Time faculty employed for more than 50% FTE are eligible to register for space-available classes, up to 10 credits per quarter, with the State Employee Tuition Waiver program. Class registration and any applicable class fee will still apply. Click here for the Tuition Waiver form(Download PDF reader). Liberty Mutual PEBB members may receive a discount of up to 12% off Liberty Mutual’s auto insurance rates and up to 5% off of Liberty Mutual’s home insurance rates. Contact Liberty Mutual at 1-800-706-5525 and mention that you are a State of Washington PEBB Member (client #8246) or visit a local Liberty Mutual office and let them know you are State of Washington PEBB Member (client #8246) for a quote. Collective Bargaining Agreements: WFSE Higher Education Community College Coalition: WFSE (HE CCC) CBA(Download PDF reader) WPEA Higher Education: WPEA CBA(Download PDF reader) WFSE Represented Exempt Bargaining Unit: WFSE-Exempt CBA TCC Faculty Negotiated Agreement: TCC Faculty Negotiated Agreement 01 Which best describes your level of education? Attending HS / Obtaining GED or equivalent Professional certifications, college or other educational certifications High School graduate or equivalent Some College Associate's degree from an accredited college or university Bachelor's degree from an accredited college or university Master's degree or higher from an accredited college or university 02 How many years of supervisory experience do you possess? None Less than 1 year More than 1 year and less than 2 years More than 2 years and less than 4 years More than 4 years 03 Do you possess experience providing customer support, preferably in an IT or related technical capacity? Yes No 04 Which of the following best describes your level of proficiency word processing and spreadsheet software experience, preferably MS Office? None Beginning Intermediate Advanced 05 Do you have experience as the administrator for a Learning Management System, such as Canvas, Blackboard, D2L, or Moodle? Yes No 06 Do you have experience using ITSM or CRM applications, such as TeamDynamix or ZenDesk? Yes No 07 Do you have experience managing knowledge bases and detailing technical tasks and steps clearly? Yes No 08 Do you have experience managing databases? Yes No 09 Do you have experience using ERP solutions, such as PeopleSoft or Banner? Yes No Required Question

Job Description REQUIREMENTS • Senior Service Technicians – 7+ years exclusively commercial HVAC experience or combination of formal technical training., • Experience with: boilers, chillers, cooling towers, circ pumps, VFD’s, VRF’s, VRV’s, WSHP’s, VAV’s, HRV, HVU, ERV, DOAS, humidifiers, generators, various controls systems, and units over 100+ tons, • Have EPA Certification and Active 06A Electrical License, • Able to lift 75+ lbs repeatedly and climb ladders, • Willing to work a flexible schedule (including some weekends and on-call), • Have a Washington State Driver’s License and Clean Driving Record, • Complete pre-employment drug and alcohol screenings, • Pass appropriate background check, • Enjoy and strive in a team environment, • Work safely since our priority is you go home every evening, • Responsible for servicing, diagnosing, and repairing systems and equipment at client's locations, • Perform scheduled and unscheduled preventative maintenances, • Assist clients to understand requirements for all on-site repairs, • Establish and maintain a positive relationship with clients, • Competitive salaries based on experience and training; $50+/hour, • Employee 100% Coverage for Medical, Dental & Vision, • Dependents 55-60% Coverage for Medical, Dental & Vision (dependent on plan choice), • Opt-Out Insurance Monthly Stipend (proof of other insurance required), • Paid Time Off, hours accrued monthly based on years of employment, • Paid Holidays, • 401k Plan with 5% Company Match, • Life/AD&D Insurance, • Clear path to 06A Electrical License, • Paid On-Call/Standby Time (4 Hours of Pay per week On-Call), • Annual Tool Allowance, • Annual Boot Allowance, • Company Van, Cell Phone, and Uniforms, • Training OpportunitiesCompany DescriptionAbout us, Mechanical & Control Services, Inc is an established HVAC company, with our headquarters in Tacoma, WA. We've been in business since 2004 and are looking for key individuals to join our team. The MCS family is smart and energetic! We attribute our wonderful culture to our team-based approach used for everything we do. We're not looking for just anyone to fill this role. We're looking for the right person for the long haul. The MCS family is dedicated to our core values, our clients, our employees, and the community. Would you like to be able to do what you love and have the time to enjoy your life and family? We may be just what you are looking for. At MCS, you will have no quotas to meet, a service team that supports you to be the best technician you can be, and a company that treats you like family. Our service team coordinates those special times you want to spend with family into your weekly schedule. You can make those baseball games or dance recitals. With your input, our service team prepares your repair quotes for you and communicates directly with the customer for approval, as well as procures the parts needed from our vendors. We also have paperless reporting for maintenances and service calls. Our customer base stretches across the entire Puget Sound region and beyond, serving a wide and diverse community.About us, Mechanical & Control Services, Inc is an established HVAC company, with our headquarters in Tacoma, WA. We've been in business since 2004 and are looking for key individuals to join our team. The MCS family is smart and energetic! We attribute our wonderful culture to our team-based approach used for everything we do. We're not looking for just anyone to fill this role. We're looking for the right person for the long haul. The MCS family is dedicated to our core values, our clients, our employees, and the community.\r\n\r\nWould you like to be able to do what you love and have the time to enjoy your life and family? We may be just what you are looking for. At MCS, you will have no quotas to meet, a service team that supports you to be the best technician you can be, and a company that treats you like family.\r\n\r\nOur service team coordinates those special times you want to spend with family into your weekly schedule. You can make those baseball games or dance recitals.\r\n\r\nWith your input, our service team prepares your repair quotes for you and communicates directly with the customer for approval, as well as procures the parts needed from our vendors.\r\n\r\nWe also have paperless reporting for maintenances and service calls.\r\n\r\nOur customer base stretches across the entire Puget Sound region and beyond, serving a wide and diverse community.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Administrative Assistant experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description GREATER SEATTLE, WA - With more than 100 ecommerce searches each year, EcommerceRecruiter.com is the leading contingency-based recruiting firm serving the NRF, IR-1000, and B2B communities. To opt-in to our popular "Ecommerce Job of the Day" email, click here. One of the coolest ecommerce jobs around! ALLAN'S COMMENTS: We are working with Griot's Garage in their search for a world-class Director of Digital Marketing based in way cool Greater Seattle, WA. This role will be onsite five days per week. About the Company The client started as a catalog business selling car care and garage accessories over 35 years ago. Today, the company remains a family-owned business, but that does not mean they lack sophistication. They are passionate about the category, the car community, and the second-generation CEO, just like the first one loves everything that rolls on rubber. Over the years, the company has evolved past a catalog-only business to a robust multi-channel business. From a DTC side, the company operates GriotsGarage.com, a flagship retail store, a fully trained and on-site contact center in Tacoma, WA, as well as participation in hundreds of events across the country. In addition to the DTC business, the company sells through national automotive retail chains, both 1P and 3P Amazon platforms, other B2B outfits, along with many detailers and professionals in this market. While growth is planned through all channels, the company aims to remain highly DTC-focused. The company also operates a manufacturing and distribution facility in Plainfield, Indiana. All liquid car care is developed, mixed, tested, bottled, labeled, and shipped from here. This ensures that everything that touches your treasured vehicles is of the finest quality. Without a doubt, this business caters to people who enjoy spending time with their cars in the garage. They know time spent in the garage is therapy, an escape. They want to make sure that the products they create let you Have Fun In Your Garage! About the Market The North American market for car cleaning products is valued at slightly more than $3 billion. It is expected to grow at a rate of 3.5%, reaching $4.25 billion by 2030. Market growth is driven by consumer spending on vehicle maintenance, the popularity of luxury and sport utility vehicles, and the demand for products that enhance vehicle aesthetics. According to IBISWorld, car cleaning products represent a 28% share of this market, with car shampoos and detergents dominating the category. Broadly speaking, the market is shifting towards environmentally friendly and waterless cleaning solutions, driven by consumer preferences and regulatory pressures. In general, market growth is propelled by rising disposable incomes, increased consumer awareness, high vehicle ownership rates, and demand for aftermarket products. Continued Innovation is a key driver in this space. The increase in automotive sales, coupled with the trend toward extending vehicle life, contributes to the growing demand for cleaning products as vehicles stay on the road longer. What Are the Odds? Believe it or not, I’ve been an ecommerce recruiter for 15 years, and I’m also a certified car detailer (as a hobby). I'm even certified by 3M for PPF applications, given my commitment to my car hobby. So this is a space I know very well. What I can tell you firsthand is that Griot's has a very strong product line, and the brand enjoys unique market positioning. Their products are truly first-rate, and there’s significant upside potential for the company and this role. Feel free to ask me anything you’d like about this market! About the Role We’ve known this hiring manager for nearly two decades. She’s phenomenal. In fact, we’ve tried to recruit her away on several occasions, and despite our clients offering her more money, she has stayed due to the strong company culture and vision. The focus of this position will be driving traffic and working with the broader marketing, creative, and ecommerce teams to drive the DTC business. While you are responsible for the tactical component, you will also play a role in continuing to the strategy to identify opportunities for growth. We’re looking for someone with a test-and-learn mentality who can bring new ideas to the company's VP of Marketing to further expand Griot’s Garage. In general, you’ll be managing paid media, organic search, email, social media, and bottom-of-the-funnel site experience, along with conversion rate optimization. You’ll be partnering with both internal and external partners on bottom-of-the-funnel initiatives. The client runs an extremely entrepreneurial organization and is looking for an up-and-coming star who can identify legitimate growth opportunities and integrate them into the teams' modus operandi. This is probably not the right place for someone who is too corporate and siloed in their thinking. We’re looking for someone who knows how to work with a small, agile team of 3–8 people, along with a few external agencies. You won't believe how much we know about this search ... I spent a ton of time on the phone with the client teasing out exactly what you’ll need to KNOW and DO to hit the ground running in this role. Some of the things I can share with highly qualified candidates include ... • The "real" background requirements for this position, along with the top five things all resumes MUST have to be considered for the role., • 2.The top five problems that exist and why this position is open. These are the little brush fires you will be expected to put out during your first month on the job. Every ecommerce job has these — and this one's no different., • What your average day/week will look like in this role. There's what you read in the standard ecommerce job posting ... then there's reality. We've got the reality., • The leading and lagging KPIs that will determine your success in this role. In a nutshell: How you'll keep score., • The major projects you’ll need to complete by Day 100 to be considered a home-run in this position. We’ve got the lowdown on how you can plug-and-play and drive REAL value in this ecommerce job. I have a massive amount of proprietary intel to share with qualified candidates. My industry research for this assignment exceeds 100 pages! Be sure to TEXT (404) 281-2025 for this info. Or simply use the email link when you apply for the role below. Responsibilities: • A hybrid responsibility for both tactical and strategic digital marketing initiatives that drive revenue to the D2C and Amazon channels., • Develop and implement marketing initiatives such as targeted Emails, SMS, SEM, Paid Media, Paid Social, Circulation strategies (Circulation and catalog NOT a must have but definitely a nice to have), and Amazon Ads., • Management of a small team along with a few agency resources., • Partner with the internal and external partners to identify and optimize traffic and conversion, • Evaluate any tools, agencies, or other resources needed to help optimize and grow the business, • Develop strategies for promotional campaigns to be executed via Email, Site and Social channels, • Collaborate with cross-functional teams to improve the customer experience and drive sales to the D2C site and Amazon, • Utilize web analytics and site data to optimize the channel mix, spend, ROAS, CX, messaging, segmentation, etc... Use data to optimize the digital strategy., • Ensure that other organizational resources such as research, marketing, creative and partner agencies are utilized to their fullest abilities to drive maximum growth and return for the D2C business (D2C site and Amazon), • •Work cross-functionally with Marketing, Creative, Ecommerce, Product Development, IT, Sales, Purchasing, Contact center, store, finance, etc., • Support sales forecast; track and analyze performance, build promotional plans, work with outside agencies, and manage/mentor/guide direct reports., • This will be a player-coach style role where you'll report to a VP of Marketing and will be expected to help drive the digital marketing strategy but at the same time still have the hands-on skillset to roll up your sleeves and get into the weeds.Qualifications:, • Minimum of 6-10+ years of Digital Marketing experience, • Minimum of 3-5+ years of D2C Experience both site and amazon is required to be considered., • Must have hands-on and strategic experience leading Paid Media channels (Search, Shopping, Display, Retargeting, Sponsored Ads, etc.), • You will own the Paid Media agency relationship. We're looking for someone who has both hands-on and agency management experience with Paid Media., • Experience leading and optimizing an Email strategy. You should have experience with Email, SMS, Segmentation, and Automation for a D2C ecommerce business, • Experience leading and optimizing Paid and Organic Social strategies, • 2-5+ years of experience managing an internal team and external agencies, • A track record of providing input to the D2C strategy and the ability to roll up your sleeves and help execute (We will be interviewing around successes and Digital KPI improvements), • Experience optimizing for better SEO, • Web Analytics and Site Analytics experience, • Hands on and strategic level for all digital channels that drive traffic, retention, and engagement., • Experience owning or partnering with a bottom of funnel resource to optimize for Conversion., • Previous experience developing and optimizing Amazon Ads and driving Amazon 3P revenue (you will have an Amazon Manager and agency reporting to you in this role)., • Digital Marketing experience for a D2C ecommerce business outranks Amazon experience in this role for those of you reading this and wondering if you should apply. If you're a little lighter on the Amazon experience but strong with the D2C .com side you should apply.

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

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Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

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