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Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Director, Future Field Engagement Strategy - Role Design shapes the future of Novartis' field organization, ensuring customer engagement is delivered with intention, scale, and meaningful impact. This role designs new and evolving field roles and helps define how the field is deployed to best serve changing customer needs, engagement models, and therapeutic strategies. By reimagining "field roles" as part of an integrated ecosystem-spanning human teams, digital capabilities, and AI enabled solutions - this leader brings clarity and purpose to how value is created. Through modern role frameworks that thoughtfully blend human expertise with intelligence and automation, this role helps keep the field organization agile, efficient, and ready for what's next. Job Description Key Responsibilities: • Lead the design and evolution of field roles, aligning responsibilities to customer archetypes, targeting strategies, and modern engagement models., • Define clear role competencies, accountabilities, and interfaces to create clarity, reduce overlap, and enable strong crossrole collaboration., • Develop field deployment models that optimize resource allocation and effectiveness across therapeutic areas and portfolios., • Reimagine field roles as part of an integrated engagement ecosystem, thoughtfully balancing human expertise, digital capabilities, and AIenabled solutions., • Partner closely with People & Organization (P&O), Field Leadership, and Capability teams to align role design with talent strategies, capability needs, and organizational priorities., • Clearly articulate role architectures, interfaces, and talent pathways to support development, mobility, and longterm sustainability., • Establish clear boundaries between role architecture and capability building, enabling shared ownership and seamless collaboration with talent development teams., • Create clear documentation and guidance to ensure field role designs are consistently understood and applied across the organization., • Monitor market dynamics, competitor models, and internal feedback to continuously refine and evolve field role design., • Champion a culture of innovation, adaptability, and continuous improvement in how field roles are designed and deployed. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in field force strategy, role design, or organizational effectiveness, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors., • Demonstrated experience designing and evolving role architectures within large, complex, matrixed organizations., • Deep understanding of field deployment models, account team structures, and crossfunctional engagement in dynamic environments., • Proven ability to partner effectively with People & Organization (P&O), field leadership, and capability teams to drive role transformation and alignment., • Strong strategic, analytical, and facilitation skills, with the ability to translate complexity into clear, actionable frameworks., • Exceptional written and verbal communication skills, enabling clarity, alignment, and shared understanding across diverse stakeholders., • Experience building scalable, datainformed models that balance insight, execution, and organizational agility. Desirable Requirements: • Experience leading or contributing to transformation initiatives within commercial, field, consulting, or fastgrowing healthcare or technology environments, including exposure to largescale change programs., • Familiarity with modern commercial ecosystems - such as digital engagement platforms, CRM systems, emerging technologies, and/or sales, marketing, or customerfacing roles - that inform how organizations engage customers at scale. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have: Join us in shaping the future of SonarQube's on-premises platform, directly empowering over 10 million developers worldwide to write cleaner, more secure code. As a Backend Developer in our Platform Team, you will build and enhance critical services that ensure SonarQube's seamless installation, upgrade, and scalable operation for our global customer base. You will play a pivotal role in delivering SonarQube releases on schedule, working with a diverse tech stack including Java, Spring, Tomcat, Databases, and ElasticSearch. Your expertise will be crucial in ensuring that all features developed by other squads are continuously integrated, providing essential guidance on testing and packaging. You will contribute to tackling key challenges such as scaling to meet growing demand and improving the overall developer experience for both our internal teams and external users. Based in our Geneva office, you will be part of a collaborative, innovative, and fast-paced squad that thrives on technical excellence and ownership. You'll work alongside highly skilled engineers to simplify complex platform operations, ensuring reliability and performance for our open-source community of over 500,000 members and tens of thousands of corporate customers, including industry leaders like NASA, Novartis, Ubisoft, and Microsoft. If you are passionate about building robust, scalable backend systems and driving significant impact, we want you on our team. • Develop and enhance core backend services for SonarQube's on-premises platform, focusing on seamless installation, upgrade, and scalable operations., • Design and implement robust solutions using Java, Spring, PostgreSQL, and ElasticSearch, ensuring the stability and performance of our platform., • Collaborate with other development squads to guide continuous integration, testing, and packaging, ensuring smooth feature releases for our on-premises users., • Drive technical excellence and contribute to architectural decisions for the SonarQube on-premises platform, balancing immediate needs with long-term scalability and maintainability., • Diagnose and resolve complex technical challenges related to platform stability, performance, and developer experience., • Strong Java development skills with 6+ years of experience writing clean, maintainable, and scalable code., • Deep understanding of system architecture, design patterns, and performance optimization., • Experience with databases (e.g., PostgreSQL) and writing efficient SQL queries., • Commitment to code quality, with hands-on experience in automated testing and CI/CD practices., • Growth mindset and experience in mentoring, coaching, and elevating your teammates., • Proactive problem-solving attitude, taking ownership of initiatives and driving them to completion., • Experience with container technologies like Docker or Kubernetes, and a good understanding of infrastructure as code (IaC) principles are a plus., • You take full responsibility for complex challenges, driving solutions from inception to production and validating them with customer feedback., • You thrive in a fast-paced, dynamic environment, tackling complexity with a structured and solution-oriented mindset., • You validate assumptions, establish facts to guide better decisions, and proactively seek and provide feedback for growth., • You tailor your message to your audience, inspire commitment, prioritize impact, and drive efficiency in collaboration., • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization., • We encourage usage of our robust time-off allocations with 27 PTO days for our employees based out of the Geneva region, plus additional days based on seniority and circumstances., • We contribute 60% of the total cost for your pension; 13.5% to 15.5% of your base salary for savings; 2% for risk., • Generous discretionary Company Growth Bonus, paid annually., • Commuting:Sustainable mobility options, including carpooling and the refund of 60% of the annual transportation subscription., • Global workforce with employees in 20+ countries representing 35+ unique nationalities.

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. As Director, Future Field Engagement Strategy - Customer Archetypes, this role helps shape how Novartis understands and connects with the U.S. healthcare landscape. You will design and bring to life modern, enterprisewide customer frameworks that create clarity around segmentation and targeting - aligning how customers and healthcare systems are prioritized across therapeutic areas and portfolios. This work enables more thoughtful, precise deployment of resources, ensuring every customer interaction feels intentional, relevant, and impactful. By translating healthcare insights and market signals into actionable frameworks, you will empower field teams and leaders to make confident decisions that advance both enterprise goals and patient impact. Job Description Key Responsibilities: • Design and bring to life futureforward customer archetype frameworks that reflect the full complexity and evolving dynamics of the U.S. healthcare ecosystem - including systems, networks, providers, payers, and key influencers., • Shape enterprise targeting and tiering strategies that guide field deployment, engagement planning, and thoughtful resource allocation across portfolios and therapeutic areas., • Continuously evolve customer segmentation approaches to stay ahead of market shifts, competitive dynamics, and emerging customer needs, in close partnership with Insights and Decision Science (IDS)., • Develop and apply advanced customer assessment methodologies that balance quantitative data with qualitative insight to understand customer maturity, strategic value, and engagement potential., • Partner across data, insights, and commercial teams to translate healthcare data and engagement signals into actionable, enterprisewide archetype models., • Deliver bold, transformative recommendations that redefine how Novartis organizes around and engages customers - moving beyond incremental segmentation to enterpriselevel frameworks., • Ensure all customer frameworks align seamlessly with enterprise, brand, and commercial priorities, enabling precision engagement and meaningful competitive differentiation., • Serve as the principal architect and champion of customer archetyping, driving alignment across launch, field, and commercial strategies., • Lead with integrity and accountability by ensuring all work adheres to NPC policies, the Code of Conduct, and applicable laws and regulations. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in customer segmentation, targeting, or go-to-market strategy, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors., • Deep expertise working with aggregated healthcare data (e.g., claims, prescribing, payer, syndicated datasets) and translating insights into meaningful commercial strategy., • Strong understanding of the U.S. healthcare landscape, including delivery models, access dynamics, and evolving customer archetypes., • Proven ability to turn complex data and analytics into clear, actionable recommendations within large, matrixed organizations., • Experience designing or applying analyticsdriven segmentation and datainformed strategy to shape gotomarket decisions., • Strong collaboration and influencing skills, with a track record of partnering across analytics, strategy, field, and marketing teams., • Exceptional strategic thinking, problemsolving, and storytelling abilities to help envision and shape futureready engagement models. Desirable Requirements: • Strategic and analytical thinker with the ability to connect data, insight, and ambition to shape customercentric engagement models., • Trusted collaborator who thrives in ambiguity, brings clarity across functions, and is energized by precision engagement and meaningful customer transformation. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we’re ___ to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA ___ two years earlier, ___ for the ICIJ, and are ___ to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. Neo4j experienced rapid growth this year as organizations looking to deploy ___ recognized graph databases as essential for improving its accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at ___ and follow us on ___. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Your primary mission is to embed Neo4j’s Graph Database & Analytics technology into the "Large Scale Transformation" practices of these firms. You will focus on driving high-value influence sell-to and and co-sell revenue by positioning Neo4j as the foundational layer for GSI offerings. This role requires a sophisticated navigator of GSI matrix organizations who can build deep relationships with Practice Leads, Partners, and Solution Architects and is enhanced through the over 1,700 current customers including 84% of the Fortune 100 including all of North America's top 20 banking institutions, 7/10 of the largest retail companies, 8/10 of the largest automotive and manufacturing companies, 7/10 of the largest Media & Telecommunications organizations, 8/10 largest Healthcare/ Insurance companies. The position will report to the RVP of Channel & Alliances for the Americas. • Strategic GSI Orchestration: Develop and execute multi-year business plans with assigned GSIs, focusing on practice build-outs (Data & AI) and center-of-excellence (CoE) integration., • Revenue & Pipeline Generation: Drive sourced and influenced ARR through GSI-led digital transformation projects. Align with Neo4j field sales to ensure seamless co-selling execution., • Practice Development: Work with GSI technical and business leaders to create Neo4j-based "repeatable solutions" or industry-specific "IP" (e.g., Supply Chain Resilience or Anti-Money Laundering frameworks)., • Executive Relationship Management: Build and maintain high-level relationships with GSI Partners and Managing Directors to ensure Neo4j is top-of-mind for large-scale RFP responses., • Enablement & Evangelism: Lead large-scale training initiatives and certification drives within the GSI’s developer and consultant communities to ensure delivery excellence., • Joint Go-to-Market (GTM): Collaborate with Partner Marketing to execute high-impact co-marketing activities, including executive roundtables and industry-specific webinars., • Governance: Conduct Quarterly Business Reviews (QBRs) to track KPIs, pipeline health, and technical certification progress., • Internal Alignment: Serve as the GSI subject matter expert for Neo4j’s internal sales and product teams, providing feedback on market trends and GSI-specific requirements., • Education: BA/BS degree required., • Experience: 10+ years of experience in Alliances or Channel Sales, with at least 5 years specifically managing Global Systems Integrators (GSIs) in the enterprise software space., • Proven Track Record: Demonstrated success in exceeding $10M+ influenced/sourced revenue targets through GSI partners., • GSI Domain Expertise: Deep understanding of the "GSI Business Model"—how they sell, how they are compensated, and how to navigate their internal hierarchies., • Subject Matter Knowledge: Strong familiarity with the Data & AI ecosystem (Graph databases, GenAI, and Vector Search) is highly preferred., • Sales Rigor: Experience with enterprise sales methodologies (e.g., MEDDPICC, Challenger) and a history of building "Business Champions" within partner organizations., • Communication Excellence: Exceptional executive presence; ability to articulate complex technical value propositions to non-technical business leaders., • Strategic Thinking: Ability to map GSI capabilities to Neo4j solutions to create high-margin services opportunities for the partner., • Travel: Willingness to travel (approx. 30-40%) to partner sites and industry events The annual base salary range for this position based in the United States is listed below. This salary range is an estimate, and the actual salary may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range. In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence. Annual Base Salary Range for This Role $230,000 - $270,000 USD Why Join Neo4j? Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. • Neo4j is one of the fastest-scaling technology companies in this industry. It ___ in annual recurring revenue (ARR), doubling its ARR ___, • Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history., • 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include ___, ___, ___, ___, ___, ___, ___, ___, ___, ___, and ___., • Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success., • Countless ___. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform., • A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers., • Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024. ___ shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the___ to understand how we will handle the personal data that you provide. More information at___.

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. As Director, Future Field Engagement Strategy - Engagement Methodology, you will shape how Novartis' U.S. field teams connect with customers in more meaningful, modern, and human ways. Grounded in customer archetyping and targeting insights, this role designs futureready frameworks that guide account planning, field deployment, multichannel engagement, and crossfunctional collaboration. Your work will help the organization organize around the customer - ensuring every interaction is relevant, agile, and intentional. This is a strategic leadership role focused on building scalable models that elevate field effectiveness, drive commercial impact, and create truly differentiated customer experiences. Job Description Key Responsibilities: • Architect and lead the development of nextgeneration customer engagement methodology that evolves how the field connects with customers., • Draw on leading customer engagement practices across industries to inform bestinclass customer journey orchestration and crossfunctional collaboration., • Define and continuously optimize customer planning processes, including account planning, integrated engagement planning, and portfoliolevel coordination., • Design scalable, adaptable engagement frameworks that reflect account tiering, therapeutic area needs, and local market dynamics., • Establish clear, practical frameworks for multichannel and crossfunctional engagement across field teams, headquarters, and commercial partners., • Partner closely with Insights & Analytics to ensure engagement models are grounded in customer, market, and performance insights., • In collaboration with Insights and Decision Science (IDS), define measurement approaches that assess engagement effectiveness and enable ongoing refinement through datadriven learning., • Lead the evolution of field deployment strategies, ensuring roles and resources are aligned to customer needs and strategic priorities., • Create agile feedback loops with field teams and stakeholders to continuously improve engagement frameworks based on realworld experience., • Serve as a trusted strategic advisor to senior leadership, shaping the future vision for customer engagement, field effectiveness, and innovation at Novartis. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams; including demonstrated leadership in shaping strategy, guiding teams, and driving enterprise-level impact. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, technology, or B2B sectors., • Demonstrated expertise in shaping field force deployment, account management, and customer engagement strategies, including designing and scaling engagement models across complex, matrixed organizations., • Strategic thinker with a strong track record of turning vision into actionable plans and measurable outcomes, paired with experience navigating complex healthcare systems, payer and provider dynamics, and enterpriselevel account management., • Shown success designing and bringing to life datadriven engagement frameworks that connect customer insights, healthcare data, and realworld field execution., • Proven ability to influence, align, and collaborate across diverse crossfunctional partners - including commercial, analytics, medical, market access, and marketing - within a matrixed environment., • High level of data fluency and analytical capability, with the ability to synthesize complex information into clear, actionable recommendations for varied audiences., • Strong project leadership and changemanagement capabilities, with a history of driving innovation, continuous improvement, and agile ways of working. Desirable Requirements: • Experience within a healthcare consulting, startup, or fastmoving commercial environment, bringing an external perspective on strategy, innovation, and transformation., • Background in sales, sales support, or marketing roles, with familiarity across digital engagement platforms, CRM systems, and emerging technologies that enable modern customer engagement. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Director, Future Field Engagement Strategy - Capabilities shapes the next generation of field capabilities at Novartis, envisioning what it takes for our teams to succeed in evolving engagement models. This role defines a futureready capability framework - articulating the skills, mindsets, and behaviors that will enable the field organization to adapt, grow, and thrive over time. Through close crossfunctional partnership, the Director, Future Field Engagement Strategy - Capabilities aligns brand and commercial priorities and builds a clear capability roadmap that translates strategy into action. By focusing the organization on what to build, train, and prioritize - and why it matters - this role helps ensure our field teams are prepared for longterm success in a rapidly changing healthcare landscape. Job Description Key Responsibilities: • Shape and articulate a bold, futurefocused vision for field capabilities that supports Novartis' transformation and longterm growth., • Design and evolve a scalable, adaptable capability framework that defines the skills, behaviors, and mindsets needed for success in modern and emerging engagement models., • Partner across commercial, brand, medical, and field teams to ensure capability priorities are fully aligned with business strategy and enterprise objectives., • Translate organizational needs and market dynamics into clear, actionable capability recommendations that resonate across stakeholders., • Champion innovative approaches to capability building, drawing on digital learning, experiential pilots, and leading external practices., • Identify and validate future skills through pilots, benchmarking, and continuous scanning of industry and competitive trends., • Develop and maintain a clear capability roadmap that guides what to build, enable, and prioritize over time., • Define practical tools, resources, and frameworks that support the adoption and sustainment of new capabilities across the organization., • Establish meaningful metrics and feedback loops to assess capability adoption, proficiency, and business impact., • Use insights from performance and adoption data to continuously refine capability strategy and maximize organizational readiness. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, technology, or B2B sectors., • Demonstrated success building futureready capability strategies and longterm roadmaps that enable enterprise transformation., • Deep experience designing and activating capability frameworks for large, customerfacing or fieldbased organizations., • Proven ability to translate business strategy into clear, actionable skills, behaviors, and operating models that support evolving roles and engagement models., • Strong understanding of modern customer engagement approaches, including accountbased models and the dynamics of healthcare or similarly complex B2B environments., • Experience leveraging data, market insights, and external best practices to inform capability priorities and drive meaningful impact., • Exceptional communication and influence skills, with a track record of leading change and partnering effectively across matrixed organizations. Desirable Requirements: • Advanced degree (MBA, MS, PharmD, PhD), with experience leading transformation or capabilitybuilding initiatives within consulting, startup, or largescale enterprise environments, with exposure to modern customer engagement or field models across global or multimarket settings., • Demonstrated ability to foster innovation, agility, and continuous improvement by integrating digital, experiential, and blended learning approaches into capability strategies. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Novartis is unable to offer relocation support for this role. While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physici

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Why NovartisHelping people with disease and their families takes more than innovative science. Read our handbook (PDF 30 MB)EEO StatementThe Novartis Group of Companies are Equal Op

Novartis Compensation SummaryThe salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis m