Registered Nurse Navigator
24 days ago
Los Angeles
Job Description About Us At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience of our clinics across North America, have allowed us to lead the charge against "we caught it too late again." Prenuvo operates preventative screening clinics in Vancouver, Silicon Valley, Dallas, Houston, Boca Raton, Seattle, Minneapolis, Los Angeles, San Diego, New York City, Buffalo, Bethesda, Chicago, and Atlanta, with more clinics in North America and internationally in the next 2 years. We're transforming how patients engage with proactive healthcare—bringing clarity, compassion, and connection to every step of their journey through radiology and preventative medicine. Our team is reimagining clinical operations by integrating software, automation, and AI to scale meaningful patient care. We are seeking a full-time Registered Nurse Navigator to join our Prenuvo Medical Group. This is a remote, patient-facing role that combines direct outreach with strategic internal collaboration. You'll be a clinical voice on the frontlines calling and supporting patients as they move through the Prenuvo experience while also helping shape the systems and workflows that enable care at scale. If you're a systems-minded nurse who enjoys helping people feel seen, heard, and empowered—and you thrive in collaborative, fast-moving environments this role was designed for you. This role is fully remote. Candidates must be located in the US within registered Prenuvo locations on Central Time Zone (CST) or Pacific Time Zone (PST). Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives! What You'll Do The Registered Nurse Navigator is a hybrid clinical and operational role that blends patient-facing communication with cross-functional collaboration. You'll provide high-touch support to patients undergoing imaging procedures, while working alongside internal teams to continuously improve how care is delivered. Patient Care & Navigation • Proactively call and follow up with patients to guide them through the Prenuvo journey, • Conduct pre-scan assessments and answer patient questions with clarity and empathy, • Support patients in understanding what to expect, how to prepare, and what their next steps may be, • Offer clinical insight and emotional support as needed, referring to NPs or MDs when appropriateInternal Collaboration & Influence, • Partner cross-functionally with operations, product, clinical, and support teams to surface patient needs and friction points, • Contribute to internal process improvements by sharing insights and identifying workflow gaps, • Participate in quality improvement initiatives, knowledge sharing, and feedback loopsClinical Documentation & Coordination, • Maintain accurate and timely documentation of all patient interactions, • Ensure compliance with privacy standards and clinical protocols, • Active compact state RN license, • Located in Pacific or Central Time Zone and available to work full-time hours during standard business hours, • Minimum 3 years of clinical experience, preferably in ambulatory care, radiology, oncology, or concierge settings, • Minimum 2 years of remote nursing experience in addition to the 3 years of clinical experience, • Certifications in radiology-related and/or oncology-related nursing, • Strong background in patient communication, education, and relationship-building over the phone and video, • Experience working cross-functionally within healthcare or digital health teams, • Ability to thrive in a fast-paced, startup environment—comfortable with ambiguity, pivots, and iterative work, • Clear, professional written and verbal communication skills, • Confidence using clinical software, telehealth platforms, and productivity tools, • Demonstrated systems thinking and eagerness to contribute to continuous improvement, • A warm, calm presence and a commitment to patient-centered care, • Passion for Prenuvo's mission and excitement to build something newNice to Have, • Prior experience in digital health or remote patient support, • Experience in project or operations roles within clinical environments, • Knowledge of MRI safety and imaging workflows, • Certification in MRI technology (e.g., ARRT certification). First: we are Pioneers • An avenue to make a positive impact on people's lives and their health, • We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member, • Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way, • Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize, • Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it, • We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered—making your commute easier and more affordable!, • Retirement made easy! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions., • We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to .