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Job Description Job description: Position: Full-Time Receptionist/Front Desk Location: San Jose, CA. On site. Schedule: Monday – Friday, 8:30 AM – 5:00 PM PST Compensation: $25/hour We are a well-established psychiatric practice dedicated to providing exceptional mental health care. We are seeking a professional and friendly Receptionist/Front Desk Associate to join our team and serve as the first point of contact for our patients. Key Responsibilities: • Greet patients, • Answer and direct phone calls professionally, • Schedule and manage patient appointments, • Check and return voicemails promptly, • Review, sort, and scan faxes to the appropriate providers, • Manage answering service messages and ensure timely follow-up, • Scan documents, medical records, and lab results into patient charts, • Send Zoom links to doctors and patients for telehealth appointments, • Conduct insurance verifications via portal and phone (temporary role), • Process patient payments (credit card, checks, cash), • Register new patient demographic information accurately, • Call patients to collect copays and remind them of required intake forms, • Follow up with new patient referrals, • Check patients in and out for their appointments, • Minimum 2 years of Receptionist experience at a medical practice, • Strong communication and organizational skills, • Ability to multitask in a fast-paced environment We are an Equal Opportunity Employer. Job Type: Full-time Work Location: In person

Job DescriptionRole Summary: The receptionist at a dealership serves as the first point of contact for customers, whether in person or over the phone. This role is responsible for creating a welcoming atmosphere, managing front desk operations, directing inquiries to the right departments, and performing basic administrative tasks. Key Duties and ResponsibilitiesCustomer Service: * Greet all customers and visitors in a friendly, professional manner * Answer customer inquiries or direct them to the appropriate department (sales, service, parts, finance, etc.) * Ensure the waiting area and reception space is clean, organized, and welcoming * Offer refreshments or assistance while customers wait Phone Handling: * Answer and route incoming phone calls using a multi-line system * Take detailed messages when necessary and deliver them promptly * Schedule appointments or follow-ups for the sales or service team Administrative Support: * Maintain front desk operations, including handling mail and deliveries * Assist with data entry, filing, and updating customer records * Prepare basic documentation (e.g., customer welcome packets, appointment reminders) * Manage showroom and service appointment calendars System & Record Management: * Use dealership management software (e.g., CDK, Reynolds & Reynolds) to look up or enter information * Keep logs of customer visits, phone inquiries, and showroom traffic if needed Coordination: * Communicate effectively with salespeople, service advisors, and managers to ensure smooth customer flow * Support event coordination or promotional materials when required (e.g., sales events, test drives) Required Skills and Qualifications * Strong verbal and written communication skills * Professional appearance and demeanor * Ability to multitask in a fast-paced environment * Basic computer literacy (MS Office, email, DMS software) * Organizational and time-management skills * Previous receptionist or customer-facing experience (preferred)