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Job DescriptionSalary: $23-$28 WE ARE TITANIUM HEALTHCARE Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just arent getting the medical care they need. Were on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost. Join us in our mission! POSITION SUMMARY The Lead Care Manager (LCM) is responsible for case management of members and their families in obtaining and understanding services and programs available through the Enhanced Care Management (ECM) program. The LCM is tasked with improving health and overall well-being through our services. The ideal LCM is an energetic self-starter who can collaboratively and cross-functionally work in a team environment and with external representatives. WHERE YOULL WORK This position is hybrid. Work from home while servicing members in assigned Santa Clara County region; 30% of duties will be performed remotely, 70% of duties will involve traveling to conduct in-person member visits. You will have full control over your schedule when meeting members. Lead Care Managers are required to travel to their members within their designated areas. You are eligible for mileage reimbursement for the use of your vehicle for business-related travel. Standard business hours are Monday-Friday from 8:30 am to 5:00 pm. WHAT YOULL DO • The LCM is responsible for an assigned caseload of adult and pediatric members, • Conduct comprehensive assessments to determine the physical, emotional, and social needs of members, • Develop individualized care plans based on assessment findings, considering medical history, preferences, and specific needs, • Tailor care plans to individual needs and goals, • Coordinate and facilitate communication between healthcare providers, social workers, therapists, and other members of the care team to ensure a comprehensive and integrated approach to care, • Collaborate with Medical Doctors, Clinical Consultants, Housing Navigators and Leaders to make recommendations tailored to member needs, • Monitor the progress of members and update care plans as needed per policy and compliance requirements, • Ensure prescribed treatments and interventions are being followed and communicate to PCP and specialty care providers any significant changes to member concerns along with any updates on member status, • Provide positive member client service experience through multiple support channels including telephone and in-person, • Maintain accurate and up-to-date records of assessments, care plans, and interactions with members Ensure compliance with relevant regulations and standards, • Complete all required documentation accurately, in a timely manner and in accordance with company standards, • Provide leaders with case progress periodically/required basis, • Advocate for patients or clients, helping them navigate the healthcare system, understand their treatment options, and access the services they require, • Provide education to members and their families on health-related topics, treatment options, and self-care strategies, • Identify and connect members with appropriate community resources, support services, and programs to address their needs, such as housing assistance, financial aid, or counseling services, • Plan and coordinate the discharge process for members leaving hospitals or long-term care facilities, ensuring a smooth transition to home or another care setting, • Participate in training new employees, • Perform other duties as assigned or required per departmental policy WHO YOU ARE • Fluent in English (written and verbal), Bilingual in Spanish, • Competent with computers, email, virtual platforms, Excel and other Microsoft Office based programs, • Prior use of Electronic Medical Records, • Excellent verbal and written communication skills, including the ability to convey and exchange information in a clean and concise manner, • Ability to identify problems and use logic and related information to develop and implement solutions, • Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures, • Operate a computer and other office equipment such as a telephone, calculator, copy machine, and printer, • Must be able to remain in a stationary position 30% of the time, • Must be able to move around the office or community 70% of the time, • Move or carry office equipment weighing up to 15 pounds across offices, • Ability to operate a vehicle and travel WHAT YOULL NEED • Associate degree and 2 years of healthcare or care coordination experience, • Current and valid Drivers License, • Proof of auto insurance, • Current BLS certification from the American Heart Association upon start date, • Distraction-free home workspace with a secure internet connection WHAT YOULL ENJOY • Make an impact: an organization who cares about its employees, communities, and the future of healthcare, • Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself, • Growth: opportunities to develop and grow your career with us, • Community: you are encouraged to have a voice, share your opinions, and have an individual impact on the business, • Paid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, reproductive loss, and therapy, • Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model, • Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan, • Prioritize your mental health with unlimited therapy sessions funded 100% by Titanium Healthcare, • Flexible Spending, Health Savings & Dependent Care Accounts, • Life/AD&D insurance funded 100% by Titanium Healthcare, • Supplemental Short-Term Disability, • Employee Assistance Programs, • Protect your pet(s) with Pet Insurance, • 401(k) plan EEO Statement At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce. Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.

Job DescriptionNOT REMOTE The boutique and well established law firm of Rad Law Group, A Professional Law Corporation seeks a self-motivated experienced Administrative/Legal Assistant with at least three to five years of experience to join our team at our San Jose office. The right candidate is someone who has a desire to learn and an interest in law. Qualifications, Essential Duties and Responsibilities: • Office/administrative experience is a must, • Law firm environment preferred, • Customer service experience, • Familiarity with Microsoft Office, • Strong organizational skills, • Ability to process and produce a high volume of work, • Professionally answer and manage incoming/outgoing phone calls, • Filing pleadings with various courts, • Daily mail processing disbursal to office employees, • Greet and interact with clients and other visitors, • Filing documents with court, • Prepare, edit and send basic correspondence, assemble/scan documents, • Paper filing of correspondence and other legal documents, • Arrange and confirm appointments, • Manage day to day office needs, • Various other tasks that may be assigned by other members of staff, • Managing general office supplies, printer paper & ink, etc., • Maintain cleanliness and order of general office areas and kitchens Our Requirements: • Organized and able to prioritize, • A team player, • Positive attitude and self-aware, • Able to recognize, admit mistakes and learn from them, • Detail-oriented and a problem solver, • Interested in what you are doing and why, • Able to follow instructions and work efficiently, • Reliable and punctual, • Excellent proofreading, written and oral communication skills, • Experience in a fast-paced work environment, • Able to multi-task and deal with interruptions, • Strong work ethic and high level of integrity, • Knowledge of relevant software including MS Office Suite (Outlook, Excel, Word, etc.), • Knowledge of standard office practices and procedures Salary will be commensurate with experience and skills Benefits Offered: Dental, Vision, Medical; Paid legal holidays, PTO, Paid Sick Leave NOT REMOTE Rad Law Group, APLC 940 Saratoga Avenue Suite 260 San Jose, CA 95129 Only applicants with experience will be considered Please submit RESUME and COVER LETTER including desired salary

Job Description If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you! WiZiX Technology Group – Shop Set-Up/Delivery Driver POSITION SUMMARY The Set-Up/Delivery Driver is a hybrid role and responsible for ensuring that equipment is set up, works properly, clean, and conforms with company quality, quantity, and efficiency standards. As the Set-Up Technician, you will be accountable for setting up equipment to specification levels defined in customer contract, implement quality assurance measures that are aligned with our integrity, work with team members from all departments, adapt as delivery schedules change and receipt of equipment and parts is delayed, support a culture that is positive and compassionate, and be a proud steward of WiZiX for our customers, our company, and our community. This role will deliver, set-up, and install equipment (copier/printer/fax) to our customers. Good communication skills, a valid driver's license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary. ESSENTIAL FUNCTIONS include the following: • Set-up and operate tools according to instructions, specifications, and standard charts, • Study equipment model manuals, work orders, and other specifications to ensure proper set-up sequence is followed, • Places and secures workpieces in proper locations, holding devices, and other appropriate surfaces, • Properly assembles equipment and ensures accessories are attached appropriately, • Observes each machine to verify quality performance, • Sets and adjusts necessary configurations for equipment operation, • Used machines are properly cleaned to company standards prior to delivery, • Assist supplies and equipment delivery team as needed, • Performs other related duties as assigned, • Load, unload, deliver copiers and copier products, • Follow routes and time schedule, • Operate and inspect a delivery box truck, • Maintain a high level of professionalism and customer service, • Accurately match outbound/inbound products to paperwork, • Assist in unboxing and help setting up copiers and copier products, • General warehouse work SKILLS: • Excellent interpersonal and communication skills, • Working knowledge of inventory management software, • Strong Problem-Solving Ability, • High Attention to Detail, • Ability to multi-task, • Strong analytical skills for data assessment and forecasting, • Ability to work in a team environment in high pressure situations, • Fluent in English (oral and written), other languages a plus, • Strong character, sound judgement, a level head, and critical thinking, • Maintain a respectful workplace attitude and environment About WiZiX: WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada. WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations. At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.

Job Description We are an established sign company in South San Jose with creative work and great benefits. We are looking for a full-time Sign & Graphics Installer / Sign Maker to join our team. The ideal candidate would have a positive teamwork attitude and at least 3 years of ‘direct’ experience in a sign company or sign shop. But if you are good with your hands and have handyman skills, we can also train you. Sign Installation Duties (Some training will be provided) 1- Install typical signs and graphics such as dimensional /3D letters, channel letters, monument signs, post and panel signs, window/vehicle vinyl and wall graphics. 2- Ability to use and work on ladders or booms lifts to install signs or graphics (use drill patterns, wall anchors & mounts, and basic electrical wiring as needed etc.) Sign Making Duties (Some equipment and general training will be provided) 1- Ability to learn to operate a Roland wide format printer/cutter, Laminator, and the Graphtec plotter/cutter. 2- Ability to make typical signs and graphics (vinyl/print applications, print and cut file set up, laminating, cut/weed/mask/apply to substrates, cut/prep substrates, wood, metal, painting etc.). General Requirements 1- This position is about 50% to 60% field work or installations, and 40% to 50% in-house production. 2- May have to work early or after hours from time to time. 3- Must have a valid California Driver’s License and a clean driving record. Benefits We offer many benefits including competitive pay, paid vacation, paid holidays, paid sick leave, hiring bonuses, profit sharing bonuses, food and healthy snacks, birthday lunches, holiday gifts, flexible hours. Compensation: Competitive hourly wage with both hiring bonus and ongoing profit-sharing – Pay rate based on ‘direct’ experience, range of skills, reliability, professionalism, and maturity Salary: $22.00 - $32.00 per hour Benefits: • 401(k), • Flexible schedule, • Day shift, • Bonus pay Hand sanitizers, masks, social-distancing Ability to commute/relocate: • Sign or Electrical Installation: 3 years (Required), • Sign manufacturing: 2 years (Preferred)

Job Description Assemblers 19 Positions - Temp to Hire 2:30 p.m. to 11:00 p.m. Position Summary: The (Assembler is for a different work center see below & the chart*) reports directly to the Manufacturing Supervisor. An Assembler performs the value-add operations or transform components to an assembled product according to customer requirements. The Assembler may perform a variety of tasks in accordance with their training, experience, and skill as assigned by their Lead or Supervisor including: Essential Functions and Responsibilities: · Line setup (Technician, SMT, Electro Mechanical,THT) · Machine operation (Ekra printer, Parmi SPI, ASM surface mount placement, Rehm reflow, Viscom AOXI, Ersa Wave Solder, Ersa Selective Solder, Ersa Solder pot, GE Phoenix x-ray, Takaya Flying Probe, GAS router, etc.) · Data recording (product completion, time logging, product acceptance, etc.) · Visual verification (cosmetic, industry workmanship standards, customer standards) · Manual soldering (lead and lead-free soldering of various devices) · Component/assembly handling (ESD, MSD) · Test operation, test debug (read/interpret schematics, customer test plan, diagnose electrical issues) · Defect disposition (rework, repair, use-as-is, MRB) · Assembly rework/repair (bring product back to customer specifications) · Mechanical assembly (board level mechanical and system level assembly) · Assembly and fixture cleaning (Trident batch wash) · Support continuous improvement projects · Other miscellaneous tasks as assigned These tasks are performed in accordance with engineering instructions, company standard operating procedures, professional trainings, customer requirements, work center requirements and individual experience. Overtime may be required. Qualifications Required/Job Specifications: · Ability to use common sense to solve practical problems. · Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. · Executing Quality Management Systems (ISO), Lean and Customer Satisfaction · Knowledge of ISO procedures and the ability to maintain quality records and execute ISO activities · Proficient with PC-based software including SAP and Microsoft Office Suite, including intermediate to Basic knowledge of Word, PowerPoint, Access, and Excel. · Knowledge and understanding of calibration processes, activities and schedules · Strong, effective organizational skills required; detail oriented; ability to multitask. · Must be self-directed, dependable, and motivated with excellent relationship and time management skills. · Work Center specific training on tools, equipment and processes/procedures (Technician, SMT, Electro Mechanical & THT) · Ability to respond to questions from managers and employees. · Possess a high level of integrity in handling confidential and sensitive information. · Available to work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates (Lead), supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and goals. This may include odd hour teleconferences with global facilities. Nonessential Skills and Experience: · No education requirement; based on experience. Physical Demands and Work Environment: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit, stand and/or walk for extended periods of time; use hands and fingers to handle panels and boards; reach with hands and arms; and talk and hear. The employee must occasionally lift and/or move up to 30 pounds and have steady hands and dexterity. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Decision Making Authority: · Ability to use common sense to solve practical problems · Ability to interpret a variety of instructions furnished in written and oral form · Uses a wide range of evidence from diverse sources to identify problems and report them to management Financial Responsibility: · Error in the execution of their responsibilities · Executing poorly could have a negative impact the manufacturing process and customer satisfaction Other Position Requirements Not Previously Noted: Mathematical Skills: · Ability to apply basic concepts of arithmetic Reasoning Ability: · Ability to use common sense to solve practical problems · Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Company DescriptionA diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations.A diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations.

Job Description Swing Shift 2:30pm-11:00pm M to F $20.00 per hour (no shift differential pay for swing) We are seeking a Mechanical Assembler for a very important client. Position Summary: The (Assembler different work center see below & the chart*) reports directly to the Manufacturing Supervisor. An Assembler performs the value-add operations or transform components to an assembled product according to customer requirements. The Assembler may perform a variety of tasks in accordance with their training, experience, and skill as assigned by their Lead or Supervisor including: Essential Functions and Responsibilities: · line setup (Technician, SMT, Electro Mechanical,THT) · Machine operation (Ekra printer, Parmi SPI, ASM surface mount placement, Rehm reflow, Viscom AOXI, Ersa Wave Solder, Ersa Selective Solder, Ersa Solder pot, GE Phoenix x-ray, Takaya Flying Probe, GAS router, etc.) · Data recording (product completion, time logging, product acceptance, etc.) · Visual verification (cosmetic, industry workmanship standards, customer standards) · Manual soldering (lead and lead-free soldering of various devices) · Component/assembly handling (ESD, MSD) · Test operation, test debug (read/interpret schematics, customer test plan, diagnose electrical issues) · Defect disposition (rework, repair, use-as-is, MRB) · Assembly rework/repair (bring product back to customer specifications) · Mechanical assembly (board level mechanical and system level assembly) · Assembly and fixture cleaning (Trident batch wash) · Support continuous improvement projects · Other miscellaneous tasks as assigned These tasks are performed in accordance with engineering instructions, company standard operating procedures, professional trainings, customer requirements, work center requirements and individual experience. Overtime may be required.

Job Description We are seeking a per-diem (potential part-time) Lab Assistant III/Gross Room Tissue Tech. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Independently performs gross examination, gross description and gross dictation of uncomplicated outpatient surgical specimens under the supervision of a Pathologist and/or Certified Pathology Assistant., • Performs lab maintenance duties, including preparation, maintenance and inventory of laboratory reagents, solutions and stains., • Performs weekly/monthly routine equipment maintenance., • Operates basic lab equipment, including cassette printer, ThinPrep T2000 processor, auto-stainer, automated cover-slipper., • Assists with accessioning of outpatient surgical specimens (i.e. cases received from physician offices, endoscopy centers and surgery centers) using pathology lab information system., • Assists with answering phones and assisting clients with basic questions and inquires., • Prepares cytology slides for screening and performs routine stains., • Maintains pathology materials (i.e. files slides and blocks)., • Sends out pathology materials for ancillary testing. A minimum of 1 year of related AP lab work experience required. A minimum of sixty semester units of college courses, six of which are units of chemistry, six of which are biology and twelve lab units. Company DescriptionCalpath is an independent private pathology laboratory that has been providing anatomic pathology, cytology and histology technical services to hospitals, surgery centers and outpatient office locations in Northern California for over 30 years.Calpath is an independent private pathology laboratory that has been providing anatomic pathology, cytology and histology technical services to hospitals, surgery centers and outpatient office locations in Northern California for over 30 years.

Job Description SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any POS hardware, as well as additional hardware, issues that are reported are responded to, and the appropriate troubleshooting, diagnostics, repair, and thorough testing are completed. Additional hardware may include laser printers, meat scales, and wrappers, network equipment, etc. The POS Field Service Technician is responsible to maintain current accurate spare parts/equipment inventory, as well as very strong emphasis on timely and accurate documentation and records. RESPONSIBILITIES Someone in this position at TRUNO will: • Respond to all service requests timely, keep customer fully updated, and ensure service call completions are documented accurately with comprehensive details, as well as ensure any parts/equipment used are appropriately accounted for, • Interact with store personnel and Truno team in a positive manner and easy to understand by the people being communicated with, • Maintain ability to work regular hours, as well as after-hours availability when needed, • Willing to travel when needed, typically within a 150-mile radius, limited overnight travel, • Responsible to troubleshoot, fault isolate, repair, and test to verify proper functionality of any in-store equipment assigned to provide service for, • Able to use tools, including basic power tools, in the performance of assigned duties, • Provide preventative maintenance to customers on in-store POS equipment, as well as additional hardware, laser printer, meat scales and wrappers, network equipment, etc., • Perform basic configuration of software and hardware, and perform installs and upgrades, as needed, • Organized, well prepared, and maintain professional appearance and conduct, • Maintain strict confidentiality and adhere to company policies, • Adhere to specific deadlines and timelines, • Accountable and responsible to maintain company provided vehicle, company credit card, fuel and fleet maintenance card, Netbook PC, tools and test equipment, as well as any additional company provide resources., • Maintain technical and product knowledge on all equipment sold and supported in your assigned Service Territory Someone in this position at TRUNO should have: Education Associates Degree in Information Technology or related Technology Field (Preferred) Experience • Minimum 1 year of experience in technology service (Preferred), • Prior retail experience (Preferred), • Familiarity with Windows and Microsoft Office (Required), • CompTIA A+ Certification (Preferred), • CompTIA Network+ Certification (Preferred), • Exceptional customer service orientation (Required), • Basic Break/Fix Computer skills (Required), • Basic PC operations/software knowledge (Required), • Excellent oral and written communication, including communicating in a way that a non-technical end user and/or Team members and Managers can understand (Required), • Understanding of Networks and Wireless devices (Preferred), • Proficient with use of common hand tools and basic test equipment (Required), • Ability to work independently, as well as in a team environment (Required), • Capable of multi-tasking, with ability to think, learn, and solve problems quickly (Required), • Ability to effectively prioritize and execute tasks in a high-pressure environment (Required), • Confidentiality and integrity (Required), • Detail oriented (Required), • Medical, • Dental, • Vision, • Life and Supplemental Insurance, • Pet insurance, • Short/Long term disability, • Paid holidays, • Paid vacation and sick time, • Paid birthday, • 401k with 4% company match Employment Type • Full-Time We use video interviews as a part of the hiring process. We are an e-verify employer. About TRUNO Retail Technology Solutions: For more than 40 years, Truno has been partnering with grocery retailers to identify the technologies they need to help them navigate an industry that's ever-changing and increasingly competitive. Truno offers point-of-sale systems and an integrated suite of technologies that can help grocery stores reduce costs, extend the life of technology investments, run more smoothly, and improve customer service.

On-Call IT Field Technician PC, Mac, TV Configuration, Printer & Scanner Support.Cities (Local, Onsite Support).Job Type: Independent Contractor (1099).Pay: $40$45/hour (on-site) + mileage reimbursement over 20 miles one way.Schedule: Flexible You accept jobs based on your availability.This is an

On-Call IT Field Technician PC, Mac, TV Configuration, Printer & Scanner Support.Cities (Local, Onsite Support).Job Type: Independent Contractor (1099).Pay: $40$45/hour (on-site) + mileage reimbursement over 20 miles one way.Schedule: Flexible You accept jobs based on your availability.This is an

Job Description PURPOSE: Responsible for continuous improvement activities under instructions to support manufacturing process, technique, and methodology. As improvement in manufacturing systems by using statistical analysis and other analytical tools to maximize production efficiency. Support the organizational goals in achieving total customer satisfaction. PRINCIPLE ACCOUNTABILITIES / DUTIES: • Creates program to support the production report, • Collects schedule build requirement and expects output to achieve schedule plan, • Evaluates and indicates how to achieve the performance, • Calculates head count and overtime requirement, • Cooperates with Production manager Industrial Engineer to improve efficiency and balance head count to properly for output achievement, • Set target by cooperating with engineer and production supervisor to follow-up, • Defines problem and establishes the corrective and preventive action follows up and report., • Knows your customer's expectations and drive action to meet them, • Perform other duties as properly assigned by supervisor/leader, • Work with customer DFM engineer to define manufacturing process flow and prepare necessary tooling for PCBA, • Works closely with the site to coordinate supply chain procurement activities in support of engineering builds, • Publishes and reviews DFX reports with key customer representatives, including all issues found and resolved during developments, as well as yield reports and analysis., • Develops Build Plans with the project team, driving and coordinating the subsequent builds, lead times and shipments with the site., • Makes intelligent decisions to support quick turn around on sample and engineering builds. PREVIOUS EXPERIENCE REQUIRED: • Excellence math, verbal, computer, and problem solving skills required, • Must be able to read and interpret schematic diagrams, technical manuals and related information, • Familiar with Surface-Mount Technology (SMT) electronic components and SMT assembly process., • Familiar with SMT and PTH process especially, • Familiar with solder printer, SPI, AOI, AXI, wave soldering and BGA rework machines, • Familiar with soldering materials, soldering process, temperature profiling and process debug for soldering issues on PCBA., • Familiar with IPC and J-STD which related with PCBA, soldering and test., • Familiar with statistical methods (SPC, GRR, DOE) for problem solving and process capability evaluation., • Experience of writing the work instruction. Preferred Education: BS/MS degree for Mechanical, Electrical, Industrial Engineering or equivalent Rate: $69k-$110k/annually; based on knowledge, skills, experience, etc FabrinetWest including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Job Description Summary: The Process Technician will be a key contributor to Omega EMS’s SMT line, AXI, and process engineering activities for PCB assembly. This role is responsible for ensuring that every stage of the printed circuit board assembly process meets the highest standards of quality and reliability. The ideal candidate is a resourceful problem solver who can overcome technical challenges and implement practical solutions. As a core member of the manufacturing team, the Process Technician works closely with production operators, engineers, and quality staff to support fast-paced, high-mix builds for Silicon Valley’s most innovative companies, delivering world-class manufacturing systems and processes. Job Responsibilities: • Serve as the first line of technical support for PCB assembly production, troubleshooting and resolving process issues in real time., • Set up, inspect, and validate SMT equipment and processes, including stencil printers, reflow ovens, SPI, and X-ray, to ensure high-quality first articles and stable production runs., • Contribute to the design and fabrication of stencils, tooling, and fixtures, and manage the tooling log to maintain availability and accuracy., • Perform X-ray and visual inspections, identify solderability or void issues, and implement corrective actions where needed., • Provide hands-on training and guidance to operators and production staff, improving process understanding and capability across the team., • Support and collaborate with SMT, AXI, and Engineering on technical inquiries and escalations; elevate unresolved issues to the Supervisor as necessary., • Collect and analyze process data to identify trends, drive systemic improvements, and enhance yield and throughput., • Maintain a strong focus on safety, quality, and continuous improvement, while being adaptable and open to learning new tasks as required. Job Requirement: • 3+ years of hands-on PCBA experience (5+ years preferred)., • Strong working knowledge of SMT/PCBA processes, including screen printer programming, solder paste inspection, reflow profiling, and X-ray inspection., • Ability to read and interpret wiring diagrams, schematic drawings, and engineering instructions, applying knowledge of electronic theory and components., • Familiarity with ISO and quality management systems; active participation in work instructions, audits, and training activities., • Strong troubleshooting and analytical skills with the ability to resolve complex process issues., • Effective written and verbal communication skills; able to train and support production staff., • Ability to work independently while managing multiple tasks in a fast-paced, high-mix EMS environment., • Self-starter with a sense of urgency, accountability, and commitment to excellence. The Ideal Candidate At Omega EMS, we are committed to excellence in everything we build. The ideal Process Technician shares this commitment: ensuring every product meets the highest standards of quality, supporting on-time delivery, and contributing to customer satisfaction. This role is not only about technical skill, but also about embracing a culture of continuous improvement, teamwork, and accountability that drives world-class manufacturing in Silicon Valley.

Job Description Summary: The Process Engineer plays a critical role in driving continuous improvement and supporting high-mix, high-reliability PCB assembly at Omega EMS. This position is responsible for optimizing manufacturing processes, reducing downtime, and ensuring consistent product quality across SMT, through-hole, and secondary operations. The ideal candidate combines deep technical expertise with strong problem solving skills, collaborating closely with production, quality, and program management teams to deliver innovative solutions that meet customer requirements. As a key member of the engineering team, the Process Engineer helps shape world-class manufacturing systems that serve Silicon Valley’s most demanding technology companies. Job Responsibilities – Process Engineer • Provide engineering support to the production floor, reducing downtime by resolving programming, tooling, and process-related issues across SMT, through-hole, and secondary operations., • Develop, review, and maintain Manufacturing Process Instructions (MPI), routings, and job packages to ensure accurate, efficient, and repeatable builds., • Conduct first article setups and validations (stencil printer, reflow, wave solder, etc.), verifying process stability and quality before releasing to full production., • Lead New Product Introduction activities including process development, trial builds, first-pass yield improvement, and ramp-to-volume support., • Perform Design for Manufacturability (DFM) reviews, identifying potential issues, communicating with program managers, and recommending solutions to improve yield and efficiency., • Lead root cause analysis and corrective actions, using quality data and inspection results to drive defect reduction and continuous improvement., • Conduct failure analysis using 2-D and 3-D x-ray, and other FA tools., • Design, order, and validate tooling, stencils, and fixtures, ensuring availability and accuracy for production builds., • Provide training and guidance to operators and technicians on new processes, ensuring process discipline and knowledge transfer., • Collaborate with quality, program management, and customer teams to support ECOs, special requests, and failure analysis., • Maintain authority to stop the line when repeated defects occur, protecting product quality and customer commitments., • Participate in ISO and QMS activities, including audits, process improvements, and documentation updates., • Support and contribute to a culture of innovation, continuous improvement, and customer satisfaction within the engineering team. Job Requirements – Process Engineer • Experience & Technical Skills, • Bachelor’s degree in engineering or related technical discipline, or equivalent hands-on experience., • 5+ years of experience in process engineering for PCB assembly (SMT, through-hole, and secondary operations)., • Strong understanding of PCBA manufacturing processes, including DFM, MPI, reflow profiling, wave solder, press-fit, and inspection methods., • Knowledge of soldering processes, alloys, and materials science., • Proficiency with troubleshooting tools, root cause analysis, and data-driven corrective actions., • Ability to design, specify, and validate tooling, stencils, and fixtures to support production., • Familiarity with ERP/MES systems and comfort working with data collection, analysis tools and design tools., • Quality & Compliance, • Experience working in ISO 9001 and/or AS9100 regulated environments., • Strong knowledge of quality systems, defect reduction methodologies, and continuous improvement practices., • Ability to lead and document corrective/preventive actions and support audits., • Communication & Leadership, • Effective written and verbal communication skills; able to interface directly with operators, technicians, managers, and customers., • Comfortable leading training, presenting findings, and collaborating cross-functionally., • Ability to prioritize and manage multiple projects in a fast-paced, high-mix EMS environment., • Work Style & Mindset, • Hands-on, detail-oriented, and results-driven, with a strong sense of ownership., • Adaptable and resourceful problem solver, able to innovate practical solutions under tight timelines., • Commitment to customer satisfaction, on-time delivery, and product quality. The Ideal Candidate At Omega EMS, we believe engineering is at the heart of world-class manufacturing. The ideal Process Engineer is not only technically skilled but also passionate about continuous improvement and teamwork. This individual takes pride in solving complex problems, enabling on-time delivery, and ensuring product quality that meets or exceeds customer expectations. Beyond technical expertise, the ideal candidate thrives in a fast-paced, high-mix EMS environment and is motivated by the opportunity to support Silicon Valley’s most innovative companies with reliable, flexible, and customer-focused manufacturing solutions.

Position Overview: Hybrid - position primarily remote with 2-3 days in office Service Desk Technician is responsible for providing end user support for all EFE end user staff. This includes interfacing with end users at all levels as well as other IT team members. The Service Desk Technician is the initial point of contact and is responsible for gathering and analyzing information regarding the end user s request or issue, troubleshooting, resolving or escalating as needed and handling the ticket through resolution. Primary Responsibilities: Respond to incidents and service requests via BeyondTrust for calls and Jira ticketing systems. Troubleshoot hardware, software, and basic network issues for end-users. Provide remote support using company tools for remote desktop access. Log, categorize, and prioritize tickets accurately in the Jira ticketing system. Follow up on open tickets, ensuring timely resolution and user communication. Escalate complex issues to higher-level support or specialized teams. Use and contribute to the knowledge base, documenting solutions and procedures. Follow standard operating procedures (SOPs) for consistent service delivery. Assist with password resets, account provisioning, and access requests. Ensure compliance with security policies and data protection standards. Assist with pipeline, upcoming, and ongoing projects as requested Basic Qualifications: 4+ years of technical support experience Very strong analytical problem solving and troubleshooting abilities Excellent interpersonal and teamwork skills; able to work both independently and within a team-oriented environment. Ability to concisely document processes, procedures, issues, resolutions; strong writing skills required. Excellent interpersonal and communication skills; able to adapt instructions and guidance to the skill level of the end user. Self-motivated, forward thinking. Able to multitask in a fast-paced environment; handle multiple issues/requests simultaneously; able to quickly re-adjust priorities on demand. Windows 11 end user support Microsoft O365 end user support Hardware support, troubleshooting and imaging (Dell and Mac laptops). Basic knowledge of network connectivity and troubleshooting (wired and wireless), TCP/IP subnetting, DHCP, routing & switching, VPN. Familiarity with Microsoft Active Directory (user & computer accounts, OU s, Group Policy) and EntraID. Printer support (both USB and network) hardware, drivers, installation, print queue management, troubleshooting. Technical Knowledge Experience with Windows 11 OS Experience with JIRA Experience with Windows Server Experience with Microsoft Office O365 Experience with monitoring and remote management tools Experience with Dell laptops Experience with Apple OS Experience with Mac laptops Preferred Certifications: CompTIA A+ (220-1101) CompTIA A+ (220-1102) CompTIA Net+

Job Description Japanese retail company seeks a Japanese Bilingual Deputy Store Manager. Company Position Title: Deputy Store Manager Department: Store wide Location: San Jose, CA Reports to: Store Manager and General Manager FLSA Status: Exempt (5 days/week (including 1 weekend day) X 8.0 working hours/day at shift of '9:45 -6:45' and '11:15 -8:15') Salary: $65-70K Benefits: • Healthcare: Medical/Dental/Vision insurances (up to family level currently), • 401K (1% employer matching currently), • Paid Vacation/Paid Holiday/Earned Sick Day, • Employee Life and AD & D insurance General Position Summary This position is responsible for managing all store activities for the purpose of increasing sales and realizing profit in absence of store manager. Duties include supervising and directing all subordinate employees, and assures that all procedures are handled promptly and correctly. In addition, this position is required to perform customer service in the store to satisfy customer needs. Essential Job Functions FRONT AREA MANAGEMENT  Responsible for the day-to-day management and supervision of the store activities including identifying and solving problems, verifying documents and assisting subordinate employees, as needed.  Trains, evaluates and reviews subordinate employees.  Responsible for staffing, work assignments, scheduling and work reviews.  Motivates, develops and mentors subordinate employees for improved performance.  Oversees and ensures that established policies, rules and regulations, and procedures are followed.  Develops sales strategies and determines sales potential by conducting researches and analyzing financial health and industry outlook of prospective customers.  Responsible for sales promotion activities and necessary preparation.  Responsible for planning and developing special events periodically.  Researches and collects information for sales and marketing related data.  Manages whole process of return merchandise such as, identifying unpopular and unsold books, providing instructions to employees for inventory reduction , ensuring data of returned books to vendors in the system is updated, merchandise was returned to vendor, and the Company receives credits.  Responsible for taking an inventory of an entire store annually by giving directions to all employees. Verifies data gathered in store’s local computer, and submits data to headquarter by email.  Prepares weekly and monthly reports and sends to a parent company in Japan and headquarter.  Prepares daily sales records.  Manages all activities of receiving and sending orders of merchandises.  Handles complaints, problems and requests from customers, employees and vendors.  Responsible for maintaining a clean and safe working area for both employees and customers.  Manages bank transaction of store and issues local checks.  Responsible for depositing cash from sale to bank and prepares cash registers for daily store opening.  Responsible for coordinating all accounts payable activities including the review of invoices.  Reviews all expenses and prepares for paying out.  May help other stores as needed.  May identify new merchandise for store sales. HUMAN RESOURCES ADMINISTRATION  Responsible for employees’ pay calculation.  Responsible for conducting interviews, hiring policies, procedures of hiring and termination.  Manages full-time employees’ vacation information, and encourages full-time employees to take vacation if it’s not used.  Evaluates subordinates employees, and conducts performance evaluation meetings.  Prepares and coordinates crime prevention and disaster measures.  Works with Store Manager and/or Assistant Manager and Human Resources Officer as needed. CASHIER & SALES ATTENDANT  Provides proper role modeling for part-time and full-time employees when assisting customers.  Handles books requested to be exchanged and returned.  Responsible for handling damaged merchandise’s discount. OTHER & MISCELLANEOUS  Attends manager meetings.  Sorts daily mail which needs to be forwarded to NY office.  Responsible for maintaining proper safe procedures including depositing cash and assuring safe is locked.  Input and process data for purchase, expense and invoice.  Seeks constant improvement, more efficient and less expensive ways and means in work processes.  Performs special projects and other miscellaneous duties as assigned by management.  Maintains high ethical standards in the work place.  Reports all irregular issues and problems to management for solution.  Maintains good communication with supervisors, other staff members and outside contacts.  Complies with all company policies and procedures. Job Dimensions Essential Job Dimensions Accuracy, Analysis, Attendance & Punctuality, Attention to Detail, Bookkeeping, Clerical, Communication: Speaking, Reading and Writing in English & Japanese both at fluent level, Confidentiality, Counseling, Customer Service, Decision Making, Delegation, Dependability/Reliability, Diplomacy, Ethics, Flexibility, Japanese Business Practices, Judgment, Leadership, Listening & Understanding, Math Skill (Basic), Monitoring/Controlling, Multi-Tasking, Negotiation, Office Equipment Usage, Order Processing, Persuasiveness, Problem-Solving, Product Knowledge, Project Management, Relationship Building, Research, Supervising & Directing, Team Leading, Team Participation, Time Management, Vendor Relations. Qualifications Education & Work Experience  High school diploma or general education degree (GED); or equivalent combination of education and experience.  Must have five years of previous experience in a similar position at a retail business.  Must have at least two years of supervisory and managerial position in the past. (Assistant Manager Level) Tools & Equipment  Fixed Phone, Fax, Printer, Calculator, Personal Computer, Cash Register, bar code reader, machine for creating bar codes, Shrink Wrap machine, label printing machine, dolly, etc.  Software includes the use of Windows operating system and Back Office (stock management system) Certificates / Licenses  None Supervisory Responsibilities  3 – 50 staff Work Environment & Physical Demands Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Works in a retail sales operation with diverse conditions from moderately quiet office to noisy work conditions on retail floor. Infrequent travel required. Travel is mostly by car. However, some air travel and/or some overnight travel might be required depending on a type of business trip. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is frequently required to stand, walk, use hands and fingers and reach with hands and arms. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen, measure or identify using eyesight and adjust vision focus.

Job Description SUMMARY OF JOB FUNCTION: The SMT Operator will set up and program the screen printer, SMT pick and place machine, and reflow ovens to ensure all quality aspects for all assembly projects are being met. The candidate is also responsible for operating all machinery related to PCB assembly. KEY RESPONSIBILITIES: Function Name • Set-Up & Tear Down- SMT Machines, • Knowledge of safety and operation of Pick-n-Place machines, • Load feeders according to the setup sheet using, • Understand feeder sizes and pitches, • Component Identification knowledge, • Verify components & feeder on job cart, • Restock parts in the correct Kit Box, • Load program on machine(s), • Ability to run Juki Pick & Place and reflow ovens, • Perform machine operator processes (startup, loading a recipe, adjusting the conveyor belt, production runs, shut down, and alarms)., • Makes minor machine adjustments such as placement of parts, measurement of components, and change or correct package size, clears machine jams., • Thoroughly and accurately complete forms and documentation as necessary., • Professionally and effectively communicate both verbally and written with coworkers, management, vendors, source inspectors, and customer representatives (when needed)., • Perform housekeeping duties to maintain a clean and safe work environment., • Be punctual and maintain good attendance., • 2+ Years of SMT machine Operation. Juki Machine Operation preferred. (we will train inexperience to SMT)., • Knowledge of the solder paste print process, • Previous knowledge of mechanical, thru-hole, surface mount, electronic component identification, and performing reworks on printed circuit boards is a must., • Ability to use quality-related measuring equipment., • Ability to follow procedures and maintain the quality of products at all times., • Good written and verbal communication skills., • Good computer skills and the ability to learn new skills and tasks as required, especially PCB software (ProCim)., • Strong time and document management and interpersonal skills., • Willing to take on new challenges within demanding deadlines utilizing a results-oriented performance style., • Strong work ethic, eager to learn, and willing to contribute to meet the company’s goal., • Ability to work independently or with a team., • Must be organized, detail-oriented, self-motivated, and able to multi-task., • Ability to commute to different vendors/assembly houses as needed., • Ability to perform at the highest level in a fast-paced environment., • Excellent oral and written communication skills., • Exceptional multi-tasking, organizational skills, strong attention to detail and accuracy., • Strong interpersonal skills and ability to work with all levels of management, • Self-motivator and a sense of ownership and urgency., • Must be able to maintain confidentiality & professionalism at all times., • Proficient in Microsoft Office using Excel, PowerPoint, and Word required. PHYSICAL DEMANDS: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. The employee must frequently stand, walk, and reach with hands and arms. The ability to lift 20 lbs., open filing cabinets, and bend, stand, or climb on step ladders as necessary. ENVIRONMENT: Manufacturing PCBA California Salary Range $20- $30 per hour & benefit perks

Job Description Human Bees is Now Hiring for: Screen Printer Do you have experience in Screen Printing? We invite you to apply today! Our client, a leader in the 3D Printing and Additive Manufacturing for designing space, is looking to hire an experienced Screen Printer for their facility located in San Jose. This position offers $20-$28 DOE, and as a team member with Human Bees, you can expect: • Weekly Paychecks, • Medical Insurance after 30 days, • Sick Pay Job description: Your day-to-day responsibilities may include but are not limited to: • Loading screens into the printer., • Installing and repositioning screen-printing plates and pressure roles., • Calibrating printer., • Running prints and performing quality checks throughout the priting process. Schedule: This position will be performed: Monday - Friday During the hours: 1-9:30pm Minimum Requirements: Successful applicants will come with the following experience/skills: • 2+ years' experience in Screen Printing or similar roles, • Strong communication skills, • High level of integrity Not seeing what you’re looking for? Feel free to submit a contact request here:

Job DescriptionTITLE: IT TECHNICIANPOSITION: FULL TIME/DIRECT HIRESummary:Founded in Santa Clara County in 1928, Company X is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities. The IT Technician is responsible for providing technical support for computer systems, hardware, and software. They diagnose and resolve technical issues, perform regular maintenance tasks, and upgrade systems as necessary. The IT Technician will work closely with other IT staff, end users, and stakeholders to ensure that IT services are delivered in a timely and effective manner. Job Responsibilities: • Coordinate and support the day-to-day operations of the IT department, including hardware and software installations, maintenance, and support., • Assist with the implementation of new technology projects and initiatives., • Maintain and update hardware and software inventory., • Document technical processes, procedures, and solutions for reference and training purposes. • Collaborate with other departments and stakeholders to understand their technology needs and ensure that IT services are aligned with organizational goals., • Monitor systems and network performance., • Install and configure software and hardware (printers, network cards, etc.)., • Respond to Service Desk Ticket System work tickets and resolve routine equipment, software, or network failures. If necessary, escalate complex or high-priority technical issues to the IT Team for resolution., • Record all activities in the appropriate journal entries within the ticketing system and close the ticket with the resolution entered upon completion of the job., • Offer timely technical support to end-users via email, phone, or on-site., • Represent the IT department services to the Interim client community in a professional, effective, and respectful manner., • Work independently on solo projects with minimal supervision and collaboratively with team members., • Demonstrate strong troubleshooting and problem-solving skills for Windows/Mac and some server-related issues., • Resolve printer issues and mapped drive connection problems. Manage logon scripts, create new user accounts, file rights, and folder permissions., • Reimage workstations and carry out other special duties and projects assigned. Responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either orally or in writing. Requirements:, • Experience in network management and help desk support., • Solid knowledge of IT systems and applications., • Understanding of TCP/IP protocols and LAN/WAN configuration., • Ability to troubleshoot and repair issues., • Possess 1-2 years of desktop support experience and a strong understanding of computer hardware and software., • Display impeccable communication and organizational skills with exceptional attention to detail., • Maintain a friendly disposition and deliver excellent customer service., • Demonstrate a desire to learn and develop professionally while working in a dynamic business environment., • Be willing to work occasional holidays, evenings, and weekends. Preferred qualifications:, • Bachelor’s degree in information technology or computer science is preferred., • Valid CA driver’s license Working conditions, • Works in an office environment, • Works a standard workweek with occasional evenings and/or weekends., • Occasional local travel to GWSV’s retail stores Preferred Technological Knowledge:, • OKTA, Office 365, Intune, JAMF, Netskope, POS Systems Physical requirements, • Sitting, standing, walking, touching, fingering, talking, hearing, and repetitive motions, • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

Job Description Do you love sales and upselling? Do you love customer service and building long-term customer relationships? Join ClickAway as a Computer Sales & Customer Service Technician, where your focus will be on both sales and service! You’ll diagnose, repair, and optimize devices, smartphones, tablets, laptops, desktops, ensuring customers leave satisfied and equipped with technology that meets their needs. With an emphasis on customer care and sales, you’ll have the opportunity to convert inquiries into loyal customers, maximizing each interaction for both service excellence and sales potential. Are you Expert in: • Windows Laptops & Desktop Repairs (Hardware & Software), • Apple Laptops & iMac Repairs (Hardware & Software), • Operating System Repairs (Installation / Corruption Repair / Data Migration), • iPhone & Android Repairs (Screens / Batteries / Motherboard Repair), • Tablet Repairs (Screens / Glass / Batteries / Motherboard), • Printer Repairs (Maintenance & Parts Replacement), • Network Setup & Repairs (Cabling / Configuration / Troubleshooting), • Data Recoveries (HDD & SSD Recovery), • Provide a first-rate customer experience by listening carefully, understanding needs, and recommending the best solutions., • Convert inquiries into transactions by actively engaging with customers and offering relevant services, upgrades, and device solutions., • Perform screen and battery replacements, hardware upgrades, and software optimizations for various devices., • Use diagnostic tools across Apple, Android, Windows, and Chrome devices to identify issues and guide customers toward the right repair or replacement solutions., • Collaborate closely with the Sales Account Manager to maximize sales per invoice, ensuring customer satisfaction and profitability., • Set up servers, networks, and connected devices for homes and businesses, creating a seamless tech experience for our customers., • Required: High School diploma or equivalent, 2-3 years of experience in a similar role with a strong focus on sales and customer service., • Sales-Driven: Motivated by targets, comfortable with commissions, and able to guide customers toward the best tech solutions., • Competitive pay structure: $70,000 - $120,000+ annual potential with commission, spiffs, and bonuses., • Health, dental, 401K, and PTO benefits., • Sales and Customer Service Excellence: Skilled in creating a positive experience that builds trust and encourages repeat business., • Technical expertise in device hardware, software, data recovery, and network setup., • Valid California Driver’s License and clean driving record. Pay: $70,000.00 - $130,000.00+ (including commissions & bonuses) Per Year Benefits: • 401(k), • Dental insurance, • Health insurance, • Vision insurance, • Life insurance, • 2 weeks+ paid time off, • 40 hours per week, • 5 workdays per week, • 8 hour workday, • Day shift, • Monday to Friday + Saturdays, • Bonus opportunities, • Would you be willing to consent to a background and previous employment reference check in accordance with local/state/federal law if hired?, • Are you available to work all hours and days of operation, especially Friday, Saturday, and Monday along with 2 other work days?, • Customer service: 2 years (Required), • Sales: 2 years (Required), • Computer Hardware Troubleshooting: 2 years (Required), • California Driver's License (Required)

Job DescriptionJob Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: • First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues., • Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems., • System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings., • User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems., • Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards., • Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues., • Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution., • IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices., • Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience.Qualifications:, • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+)., • 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector., • Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues, • Familiarity with Active Directory for user and computer management, including password resets and group policy basics., • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN)., • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users., • Strong interpersonal skills and a highly customer-service oriented approach., • Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure., • Self-motivated with a strong desire to learn and adapt to new technologies and processes., • Bilingual proficiency in Mandarin and English is required.Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR jzyuQu1Lbr

Job Description Are you Expert in: • iPhone & Android Repairs (Screens / Batteries / Motherboard Repair), • Tablet Repairs (Screens / Glass / Batteries / Motherboard), • Printer Repairs (Maintenance & Parts Replacement), • Windows Laptops & Desktop Repairs (Hardware & Software), • Apple Laptops & iMac Repairs (Hardware & Software), • Operating System Repairs (Installation / Corruption Repair / Data Migration), • Network Setup & Repairs (Cabling / Configuration / Troubleshooting), • Data Recoveries (HDD & SSD Recovery) Do you love customer service and building long-term customer relationships? We are looking for a qualified Computer & Mobile Device Specialist with a focus on diagnosing, repairing (hardware and software), and updating devices such as smart phones, tablets, convertibles, and laptops. Replacing screens and batteries are the primary function of the position and experience is required on latest Apple and Android devices, all brands of laptops, including Chromebooks and MacBooks. The Computer & Mobile Device Specialist will also assist the customer with the OS settings, cloud storage, and apps on the devices. In addition, the Specialist will include the same duties as an IT Technician in the store. Technicians will run diagnostic tools on hardware and software of Apple, Android, Chrome, and Windows devices, networks, servers, printers, etc., and present findings and repair options to customers. Take appropriate steps based on authorization from customers to make repairs, replacements, installations, and/or upgrades to hardware and software, or replacement of customers’ device entirely. Follow the appropriate standards of operation from check-in to resolution to check-out process. Throughout this process, the Technician will work closely with the Sales & Store Manager to maximize each invoice, communication often and thoroughly with customers, and provide outstanding service. ClickAway is foremost a retail company that provides device repair in store and at business and homes. We are primarily a B2C service provider with some B2B growth opportunities. Please visit our website to learn more about our company and read through the full job description here: Wage: • Non-exempt, full-time, • Hourly base wage dependent on City minimum wage + DOE, • Additional earnings of 10% of GP per invoice, • End of Month bonus for reaching milestones, • Eligible to work in the USA, • Consent to background and reference check, • Possess California Driver’s License and provide clean DMV record., • Must be living within the area of our stores at time of application., • Designing, installing, configuring, and troubleshooting cabled, wireless and mesh computer networks., • Cleanly routing and terminating ethernet cables., • Familiar with using Ubiquiti and/or TP-Link product lines - especially remotely managed network., • Familiar with Managed IT service monitoring software such as Atera., • Hardware and some software troubleshooting and repair, upgrade, replace and install on computers A candidate will possess some or all the following experience/skills: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Create a first-rate customer experience, • Knowledgeable on latest diagnostic tools for computers, • Understands parts of systems and able to identify computer components, • Networking – onsite jobs; homes, businesses, servers, • Set-up servers and set-up of Networks and/or troubleshooting networks, • Repair, replace, upgrade hardware within the device, • Install operating systems and software, programs, MS Office, financial programs, web browsers, email clients, etc., • Knowledgeable regarding virus detection protocols and programs, • Manages deadlines and multiple priorities simultaneously, • Create invoices through Company ExtraNet system, breakdown pricing as needed per customer requests, • Accept payments from customers for services, • Sales of PCs, Macs and OS software, • Create Worker Orders, Purchase Orders, and Invoices, • Respond to email questions entered on website Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Life insurance, • Paid time off, • Referral program, • Retirement plan, • 8 hour shift, • Day shift, • Monday to Friday, • Overtime, • Bonus opportunities, • Would you be willing to consent to a background and previous employment reference check in accordance with local/state/federal law if hired?, • Are you available to work all hours and days of operation, but especially Fri, Sat, and Monday along with 2 other work days?, • Customer service: 1 year (Required), • Sales: 1 year (Required), • Computer Hardware Troubleshooting: 2 years (Required), • California Driver's License (Required)

Job DescriptionOn-Call IT Field Technician – PC, Mac, TV Configuration, Printer & Scanner Support