Trabajos printer en Atlanta, GeorgiaCrear alertas

Job Description POSITION: Clinical Nurse TITLE OF IMMEDIATE SUPERVISOR: Executive Director DEPARTMENT: Resident Care STATUS: Exempt/Salary SUMMARY The Clinical Nurse is responsible for providing leadership and management of the health and wellbeing of the residents within the community. Responsibilities include but are not limited to, all resident care programs, quality assurance, regulatory compliance, and assisting in training and onboarding all care staff including nurses, community supervisors, and resident care team members. QUALIFICATIONS AND EDUCATION REQUIREMENTS • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Must have a valid driver's license PRINCIPLE DUTIES AND RESPONSIBILITIES • Ensures proper follow-through and documentation for residents with a change in care needs, • Maintains wellness files according to Orchard policy, federal and state guidelines, • Contacts resident's attending physician when necessary and or upon family request, • Maintains wellness supplies for the community emergency kits, • Maintains contact with family and resident when hospitalized either by phone, email, or in person, • Develops guidelines, standards, and practices for Resident Care and programming, • Develops ongoing quality improvement programs for resident services, • Responsible for overseeing ongoing training and skills competencies of resident care staff, • Focuses on decreasing turnover and increasing retention of care staff, • Actively participates in risk management programs COMPETENCIES • Works with integrity; upholds organizational values, • Must be able to work independently and have strong written and verbal communication skills, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • Attention to detail to ensure accuracy ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Attends and participates in onsite training and continuing education as required, • Participates in safety programs, as requested, • Cooperates to investigate employee injuries, • Promotes and supports safety awareness and implements safety operations, • Encourages staff to make suggestions on safety practices, • Participates in the orientation of new employees, • Participates in volunteer orientations, training, and education as requested, • Maintains appropriate communication with the Executive Director, • Remains updated and communicates state regulation changes to all associates, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Participates in the Manager on Duty (MOD) rotation, • Perform other related duties as assigned Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 0.5 hour/day – arms shoulder level Use of telephone 3 - 4 hours/day Working under pressure 3 – 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 4 – 5 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Creating methodologies for accomplishing a goal, • Conducting research, • Implementing recommendations by coordinating persons and/or other resources, • Developing plans, procedures, goals, strategies, or processes, • Indoors, • Possible exposure to communicable diseases

Job Description POSITION: Lead Cook TITLE OF IMMEDIATE SUPERVISOR: Executive Chef DEPARTMENT: Dining STATUS: Non-Exempt/Hourly SUMMARY The Lead Cook is responsible for the overall leadership, management, and organization of the dietary department. This responsibility includes the management of staff, budget, services, meal preparation, inventory control, menu planning, meal presentation, food safety, resident satisfaction, and regulatory compliance. The Lead Cook ensures that policies and procedures established by Orchard are implemented and maintained consistently. QUALIFICATIONS AND EDUCATION REQUIREMENTS • Must be 21 years of age or older, • Bachelor's degree in food service management preferred or three (3+) years' experience in food service production preferably in assisted living, full service, skilled nursing, and hospitality industries, • Must hold "ServSafe Certification" (Must acquire within the first 90 days of employment), • Two (1) years of supervisory and management experience including hiring staff, coaching, performance management daily operations supervision, discipline, and counseling, • Must successfully clear a fingerprint background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Must have a valid driver's license, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Cooks or otherwise prepares high-quality, nutritious meals with excellent food presentation according to recipes and/or menu, • Implements the Grind Dining program as needed., • Trains kitchen staff to prep, cook and support Grind Dining program., • Cuts, trims, bone meats and poultry for cooking; carves meats; and serves sauces, vegetables, soups, and other foods, • Portions of cooked foods. Give instructions to the kitchen staff as to the size of portions and methods of garnishing in absence of Executive Chef., • Overseas all kitchen operations including food and supply orders, food and equipment inventory, food production, batch food preparations and presentation, timely service of meals, portions, and special dietary requirements, • Plans, helps prepare and executes community special events requiring culinary services in coordination with the Community Relations Director / Executive Director, • Purchases food and supply products, maintain cost records and works to meet budget guidelines, as approved by Executive Director, • Receives and examines foods and supplies to ensure quality and quantity meet established standards and specifications, • Supervises and trains culinary staff and coordinates their assignments to ensure economical and timely food production, • Schedules work hours and assignments; reviews and monitors dietary staff work performance, • Ensures proper storage and food handling, adheres to all regulations and guidelines, • Maintains, cleans, and sanitizes kitchen equipment and dining room, • Ensures the completion of a dietary card on all residents as well as the use of dietary cards for each resident and respite guest at every meal, • Confers with Health and Wellbeing Director to ensure that meals conform to individual residents' dietary restrictions and nutritional requirements as prescribed by the physician, • Engages residents in meaningful conversation and activities related to their individual interests, • Acts as primary contact with the local health department, maintains 100% rating for all health department and state inspections, • Ensures proper food sanitation and infection control procedures as adhered to at all times, • Prepares report cards/surveys for residents during random meals- Puts plan of correction in place after each negative review and follow through and provides information to Executive Director, • Provide an email address and phone number for families for feedback- Always maintains a dialogue with all residents/families in the community and address all dining concerns, • Creates and updates the Dining Profile Book of ALL residents and makes sure all kitchen staff follows it, • Creates accountability for all kitchen staff- In conjunction with Executive Director, puts an incentive program in place for customer satisfaction and under-budget performance, • Creates waste management system to keep track of all waste material- Modifies menu immediately, if needed, if food is wasted- Keeps log of all waste material and modifies due to residents' likes/dislikes, • Creates inventory of all supplies such as plates, mugs, glasses, utensils, etc. Keeps track of replacements and notifies Executive Director or Business Director when supply is low, • Coordinates with linen company on napkins, table clothes, aprons, etc., • Holds monthly "Food for Thought" meetings for AL and MC residents. During summer months and/or major holidays, coordinates with the Engagement department on cookouts/Dining Under the Stars event, etc., • Creates a competitive environment amongst vendors to compete for business. Vendors offer monthly promotions and at times offer discounts on selected items. Stays informed of these discounts and take advantage of these promotions on a monthly basis, • Makes sure all drinking containers are always labeled, • Maintains consistency in high-quality food recipes amongst all kitchen chefs/cooks. Teaches/posts basic recipes in the kitchen if needed (for example, sweet iced tea, grilled cheese sandwich), • Maintains consistency in high-quality service by servers. Teaching proper serving procedures to servers and other dining staff, • Responsible for interviewing, hiring and training employees; planning assigning and directing work; apprising performance; rewarding and disciplining employees; addressing complaints, and resolving problems, • Posts kitchen employee schedules on the bulletin board in the kitchen and breakroom. Must be visible at all times. Emails kitchen employee schedule to Executive Director each week, • Provides dining orientation to all new staff including but not limited to Care staff. Creates power-point, and video orientation if needed for training purposes COMPETENCIES: • Demonstrates knowledge of nutrition and therapeutic diets, • Works with integrity; upholds organizational values, • Ability to motivate, and encourage residents; knowledge of how to adapt life skills to the cognitive and functional ability of each resident, • Inspire, motivate, and encourage volunteers and fellow team members to engage residents in meaningful, purposeful activities throughout the day and evening, • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication, • Competent in organizational & time management skills, • Demonstrates good judgment, problem-solving and decision-making skills, • Ability to make responsible choices, decisions and act in a resident's best interest, • Ability to work independently without direct supervision by following Orchard Senior Living's procedures and guidelines, • Proficiency in computer skills, Microsoft Office & the ability to learn new applications, • Makes individual contributions to the success of the business and is a key member of an experienced team ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adheres to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers, and in the community - Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Always serves as an ambassador for Orchard, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in the safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and supports safety awareness and implements safety operations, • Encourages staff to make suggestions on safety practices, • Participates in regularly scheduled meetings with, Executive Director, department directors, and associates, • Participates in the orientation of new employees, • Participates in volunteer orientations, training, and education as requested, • Maintains appropriate communication with the Executive Director, • Remains updated and communicates state regulation changes to all associates, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Must always be accessible either by phone or email. Email to be checked regularly, • Assists as requested by the Executive Director in a dining room during resident mealtimes to ensure residents have a positive experience, • Must always be accessible either by phone or email. Voice messages and emails are responded to within 24 hours, • Ability to work evenings, weekends, and flexible hours when necessary to meet the needs of our residents, • Follows Business Casual Dress Code policies as outlined in the employee handbook for community and department-specific standards, • Only, when necessary, uses cell phones solely for conducting Orchard business in common areas of the community; otherwise follows Orchard Phone Policy., • Perform other related duties as assigned ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well-organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, and personally responsible, and to honor their commitment to residents, families, leadership, and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and well-being through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution-focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 50 lbs, routinely More than 70 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 4 - 5 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 - 4 hours/day - arms shoulder level Use of telephone 1 - 3 hours/day Working under pressure 3 - 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 3 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). Must be able to stand and walk intermittently throughout the working day, as well as reach, stoop, bend, lifts, carry, and manipulates various food products, dietary supplies and kitchen equipment. This Position must be able to lift and/or carry 50 to 75 pounds and withstand exposure to temperature and humidity changes as in entering refrigerated storage areas, working at ovens, ranges, dish-washing machines, and at steam tables. May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Creating methodologies for accomplishing a goal, • Conducting research, • Implementing recommendations by coordinating persons and/or other resources, • Developing plans, procedures, goals, strategies, or processes, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: * Conference room setup and take down. * Conference Room Maintenance * Post and remove posters and flyers around the campus. * Remove any extra recycle (breakdown boxes) * Ordering of supplies. Maintain par levels, and monitoring expiration date of perishables. * Stocking of mailrooms/kitchen pantry * Mange mailroom shipping/receiving operation to ensure same day delivery of all incoming mail/packages, and same day preparation for all out outgoing mail/packages. * Enter mailroom metrics daily into web based portal. * Stock printer rooms with paper and supplies. * Open tickets for deficiencies/safety concerns you find in the building. Qualifications: * Strong Customer Service and Previous Experience Preferred. * Good communication skills. * Basic understanding of or the ability to learn locations and organizational structure of the company. * Basic understanding of mail and overnight processes. * Ability to correctly sort and distribute large amounts of mail. * Ability to understand and follow written and oral instructions. * Ability to complete projects in a timely manner. Education and Experience: * High school diploma or equivalent preferred. * Experience in a related area preferred but not required Physical Requirements: • Must be able to lift up to 50 pounds at times., • Must be able to traverse office facilities to pick up mail. Job Posted by ApplicantPro

Job Description About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. We are proud to have been recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers. To learn more, visit . About the Role: This is an in-person hospitality role, based on-site. Candidates must live within an easy commute of Atlanta, GA. To help, our compensation package includes some great commuter benefits! As a Member Experience Associate at Industrious, you will be the heart of the member experience, truly aiming to create great days for all who enter your office. While your day may not look the same, here's what it could look like: • You are the first face people see while you're preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities., • You're proactive and take ownership over managing inventory and ordering your location's supplies., • You build magnificent events and take the extra time to design unique signage because you know the magic is in the details., • You add new members into multiple systems so their first day in their office is seamless and memorable., • You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle., • You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions., • No member request is too big or too small for you to handle. You find yourself smiling when restocking the fridge and fixing the printer, • You're energized by meeting people and work well in a team because you like supporting and assisting to help a larger plan come together, • You can create order out of chaos and are always planning ahead. You come up with solutions before anyone knows there is a problem, • You're resilient. You know the value of having a routine, but you're ready for the bumps too, • You're willing to get your hands dirty and realize the behind the scenes work is not always glamorous, • Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs., • Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day., • Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc., • Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment. We are Industrious. We're building a team of considerate collaborators who create great days. Come join us. The hourly compensation for this position starts at $21.60. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications. You will also be eligible for a number of generous perks including: • Fixed part time hours to suit your schedule, • Commuter Stipend of $100 / quarter, • Eligible for up to $500 in bonus pay every 6 months, • One Medical telehealth membership, • 48 hours of personal time off annually Equal Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Industrious in the News: • Getting Our Team to Show Up And Love It: What We've Learned from Thousands of Office Days, • How Industrious became an $800million brand by building a sense of belonging, • CBRE Group to Acquire Industrious, Create New Business Segment, • A note from our CEO about Industrious + CBRE, • Industrious Partners with Delta Business Traveler to Support Every Kind of Business Flyer, • CBRE Chooses Coworking Hub for Its New Global Financial Headquarters, • The Anti Adam Neumann of the Co-Working Industry

Job DescriptionWe are currently looking for two part time or one full-time Membership Sales people to add to our team. Fitness knowledge or sales experience a plus but not required. Requirements: energetic, self motivated, and success minded. Responsibilities include selling memberships, maintaining day to day operations, cleaning, and customer service. Basic computer, printer/scanner, and email skills needed.

Job DescriptionJob descriptionOur firm is looking for a superstar to add to our quickly growing team. An ideal candidate is one who is organized, detail oriented and has a passion for helping people, especially those who have experienced problems on the job. Our firm is rapidly growing due to the terrific results that we have obtained for our clients. Therefore, we need an assistant that can provide administrative support to our team of attorneys. Team members who show promise are frequently considered for promotion. Position SummaryThe Legal Assistant performs broad range of secretarial, administrative, and clerical support duties for one or more attorneys. Organizes and maintains all files, calendars/scheduling, and other correspondence relating to litigation and administrative matters under direct supervision of attorneys. Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following: • Receiving and placing telephone calls to clients; scheduling, reminders and requesting information, • Scheduling depositions and conferences., • Calendaring court dates., • Drafting notices for depositions., • E-mailing, mailing, faxing, or arranging for delivery of legal correspondence to clients, opposing counsel and court officials., • Assisting with office administrative duties by making photocopies of correspondences, documents, and other printed matters., • Organizing and maintaining documents and case files, electronically., • Assisting attorneys in collecting information relevant to caseloads., • Performing other work-related duties as assignedMinimum Qualifications (Knowledge, Skills, and Abilities), • High School Diploma or equivalent required; Associates Degree preferred., • Minimum of three to five years of relevant work experience in the legal field; equivalent combination of education and/or experience considered., • Excellent organizational skills with an eye for details., • Ability to draft correspondence in business letter form or email., • Familiarity with litigation management software systems preferred, • Knowledge of principles and processes for providing customer and personal services., • Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage., • Proficient in Microsoft Office applications such as Word, Excel and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research, • Previous calendaring experience., • Ability to multi-task and manage time effectively., • Ability to be flexible to adapt and act quickly when urgent matters require it., • Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies., • Ability to maintain confidentiality., • Bilingual (English/Spanish) PREFFERED

Job Description POSITION: Dining Room Attendant / Server TITLE OF IMMEDIATE SUPERVISOR: Director of Culinary Services/Executive Chef DEPARTMENT: Dining STATUS: Non-Exempt/Hourly SUMMARY The Dining Room Attendant / Server is responsible for coordinating table service for residents and communicating with front and back of house personnel. The Dining Room Attendant / Server is also responsible for insuring that all residents receive gracious hospitality and prompt service as prescribed by Orchards values and best practices. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, preferred, • Customer service oriented and ability to multi-task, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Performs dining service duties in accordance to Orchard dining standards based on server training, • Is responsible for maintaining the cleanliness of the dining room this includes removal of all soiled dishes after each service, replacing dirty table cloths and napkins, resetting the table settings, and vacuuming the dining room floor, • Perform defined work routines, using various dietary utensils, supplies and equipment as assigned by the Executive Chef or Culinary Team Leader, • Provide assistance to the cook in the preparation and service of meals, • Meet scheduled meal and snack times, • Maintain knowledge of resident's diet restrictions, allergies and preferences, • Knowledge of the menu, with the ability to make suggestions, • Follow cleaning schedules and perform cleaning duties as scheduled, • Setting up the dining room and serving residents, • Wash and store dishes, • Assist in receiving and storing food and supplies, • Attend in-service educational programs, • Follow defined hygiene and safety codes while performing all duties, • Understand facility's fire and disaster plans; follow established procedures during drills and actual emergencies, • Perform other department duties or special assignments as directed by the Executive Chef or Culinary Team Leader COMPETENCIES • Works with integrity; upholds organizational values, • Must be able to work semi-independently, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • Attention to detail ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 75 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 0 - 1 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). Must be able to stand and walk intermittently throughout the working day, as well as reach, stoop, bend, lifts, carry, and manipulates various food products, dietary supplies and kitchen equipment. This position must be able to withstand exposure to temperature and humidity changes as in entering refrigerated storage areas, working at ovens, ranges, dish-washing machines, and at steam tables. May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves

Job Description Seeking 4+ years previous bank or credit union branch experience to join our TEAM! Do you like variety? You will act as a FLOATER filling in where needed throughout the credit union. When not filling in at other branches you will work in our new state-of-the Headquarters location in Hapeville, GA! Perform a variety of tasks - open accounts, teller transactions, service members, cross-sell all products and services, and more! Note: This position will primarily support the Metro Atlanta area. You may have less than 5% overnight travel based on business needs. You work occasionally on Saturdays on a rotational basis based on business needs. This position allows for reimbursement of travel expenses. Title: Member Service Representative SR Target hiring pay range: $21.10 - $26.37 Position Status – Full Time non-exempt (Hourly) The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector. We believe great work is to be rewarded with great benefits. Our benefits include, but aren’t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” The Member Service Representative SR (MSRSR) proactively engages in providing quality-driven member services to existing and potential members of the Credit Union. This includes, but not limited to, engaging members in dialogue to ensure timely processing of payment and transfer services, open new accounts, ensuring that product recommendations are aligned with member needs, and build positive relationships with members and peers. Depending on their assignment, the MSRSR from time to time may perform all or a portion of the tasks listed herein but all incumbents are expected to be proficient in each task over time. Essential Duties and Responsibilities: Other duties may be assigned. • Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:, • I promise to be mindful of your time with fast, efficient, courteous, and friendly service., • I promise to demonstrate integrity in all my interactions., • I promise to always treat you with dignity and respect., • I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions., • I promise to safeguard the security and confidential nature of your financial information., • I promise to greet you with a smile and thank you for your business when your transaction is completed., • I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service., • Provides service to members in a variety of settings including periodically being assigned to work at various APCU/CPCU locations due to long term absences, business needs, projects, or business continuity needs., • May serve as a team lead; May be called upon to provide mentoring and training for the development of lower leveled MSR’s., • Processes a variety of member transactions including, but not limited to, visa payments, transfers, loan payments, deposits, U.S. Savings bond transactions, cash advances, etc., • May occasionally be required to complete transactions on a teller line or process pending online memberships or share applications submitted through the credit unions digital channels., • Completes a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns., • Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can’t be resolved by yourself., • Completes member relationship-building assignments, such as follow up calls, pre-determined member contact intervals, incentive announcements, and acknowledgement of important dates (birthdays, anniversaries, etc.)., • Completes the opening of new member accounts and assist existing members with changes and updates on their accounts; Sets up share/loan allocations for accounts., • Engages in needs-based dialogue with members to fully understand the member’s financial needs., • Recommends and positions credit union products and services that meet the member’s needs., • Based on member needs, makes referrals to internal partners for product delivery., • Is mindful of cross-sell and member growth goals and recognizes and acts upon opportunities to explore the expansion of the financial services relationship with members and member’s family., • Maintains up to date knowledge of all retail and account opening procedures; Follows all practices that have been put in place to mitigate fraudulent activity and unnecessary risks., • Maintains up to date product knowledge; has a full understanding of the features and benefits of the products and services offered by the credit union., • Utilizes product knowledge, customer service skills, and consultative sales skills to overcome member skepticism or member objections when a recommended product or service is genuinely in the best interest of the member., • May be assigned to reactivate inactive or dormant accounts, engage in outbound audio or video calls to welcome new members to the credit union and engage in needs-based dialogue to suggest products or services based on the member’s goals or segmentation., • As needed or required, maintain/balance branch vault, open or close branch, balance ATM, prepare and verify currency or coin orders/shipments, process night deposits, balance cash drawer., • Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position., • Depending on their assignment and business needs, travel to other branches or operations departments may be required., • Other duties as assigned. Supervisory Responsibilities: No direct reports. If serving in a designated lead role, may manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/pr ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED Education and/or Experience: • An Associate’s degree in Business, Business Administration, or related field of study; 2 years relative work experience or 2 years college course equivalent in lieu of degree, • 4 years of relative work experience in banking, financial services, insurance, or credit unions, • 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software PREFFERED Education and/or Experience: • A Bachelor’s degree in Business Management, Business Administration, or related field of study, • 2 years specific member facing work experience within a Credit Union, • Prior experience completing transactions in Symitar, and Meridian Link Physical Job Requirements: Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds. APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.

Job Description Are you eager to serve members with top-notch customer service? Then APPLY now! Seeking 2+ years' experience working in a financial institution performing teller and relationship banking type tasks - opening accounts, cross selling products & services to build and deepen the relationships to grow the credit union. Title: Member Service Representative II Position Status – Full Time non-exempt (Hourly) Pay information: $18.98 - $23.73 per hour The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector. We believe great work is to be rewarded with great benefits. Our benefits include, but aren’t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” The Member Service Representative II (MSRII) proactively engages in providing quality-driven member services to existing and potential members of the Credit Union. This includes, but not limited to, engaging members in dialogue to ensure timely processing of payment and transfer services, open new accounts, ensuring that product recommendations are aligned with member needs, and build positive relationships with members and peers. Depending on their assignment, the MSRII from time to time may perform all or a portion of the tasks listed herein but all incumbents are expected to be proficient in each task over time. Essential Duties and Responsibilities: Other duties may be assigned. • Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:, • I promise to be mindful of your time with fast, efficient, courteous, and friendly service., • I promise to demonstrate integrity in all my interactions., • I promise to always treat you with dignity and respect., • I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions., • I promise to safeguard the security and confidential nature of your financial information., • I promise to greet you with a smile and thank you for your business when your transaction is completed., • I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service., • Provides service to members in a variety of settings including periodically being assigned to work at various APCU/CPCU locations due to long term absences, business needs, projects, or business continuity needs., • May serve as a lead teller, • Processes a variety of member transactions including, but not limited to, visa payments, transfers, loan payments, deposits, U.S. Savings bond transactions, cash advances, etc., • May occasionally be required to complete transactions on a teller line or process pending online memberships or share applications submitted through the credit unions digital channels., • Completes a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns., • Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can’t be resolved by yourself., • Completes member relationship-building assignments, such as follow up calls, pre-determined member contact intervals, incentive announcements, and acknowledgement of important dates (birthdays, anniversaries, etc.)., • Completes the opening of new member accounts and assist existing members with changes and updates on their accounts; Sets up share/loan allocations for accounts., • Engages in needs-based dialogue with members to fully understand the member’s financial needs., • Recommends and positions credit union products and services that meet the member’s needs., • Based on member needs, makes referrals to internal partners for product delivery, • As required, completes outbound calls, and engages in member retention conversations., • As assigned, receives inbound calls in a call center environment and provides member services in accordance with all guidance, processes, and procedures of the call center., • Maintains up to date knowledge of all retail and account opening procedures; Follows all practices that have been put in place to mitigate fraudulent activity and unnecessary risks., • Maintains up to date product knowledge; has a full understanding of the features and benefits of the products and services offered by the credit union., • May be assigned to reactivate inactive or dormant accounts, engage in outbound audio or video calls to welcome new members to the credit union and engage in needs-based dialogue to suggest products or services based on the member’s goals or segmentation., • As needed or required, maintain/balance branch vault, open or close branch, balance ATM, prepare and verify currency or coin orders/shipments, process night deposits, balance cash drawer., • Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position., • Other duties as assigned. Supervisory Responsibilities: No direct reports. If serving in a designated lead role, may manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/pr ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED Education and/or Experience: • Requires a level of knowledge normally gained with a high school diploma or equivalent, • 2 years transactional work experience in banking, financial services, or a credit union, • 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software PREFFERED Education and/or Experience: • An Associate’s degree in Business Management, Business Administration, or related field of study or 2 years of additional specific work experience in lieu of degree, • 2 years specific member facing work experience within a Credit Union, • Prior experience completing transactions in Symitar, and Meridian Link Physical Job Requirements: Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds. APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.

Job Description Our Mission and Vision: The mission of United Cerebral Palsy of Georgia is to positively support and impact the achievement of a Life Without Limits for people with intellectual and developmental disabilities. UCP of Georgia’s vision is to create a community in which every person, regardless of ability, can participate as an equal citizen. To realize this vision, UCP of Georgia offers supports designed to help people maximize their potential and achieve independent, productive, and rewarding lives. Job Summary: The Behavior Specialist provides positive behavior support (through plan development and program monitoring) to individuals supported by the agency in residential and day services. Supervisory Responsibilities: NA Duties/Responsibilities: Assessment • Assesses individuals served who exhibit maladaptive behaviors when referred by the program manager staff or others., • Reviews files, • Meets with staff, • Conducts onsite observations of individuals, • Performs a functional analysis on individuals served exhibiting maladaptive behaviors which includes, but is not limited to review of file, observation of the individual in day and residential settings (as applicable) and formal assessment via the use of the QABF or FAST assessment questionnaire., • Communicates with Regional Director and interdisciplinary team members to develop a positive behavior support program that is individual specific. Develops individualized positive behavior support programs for all individuals who need them., • Trains staff and monitors implementation of Positive Behavior Support and/or Crisis Safety Plans., • Assesses the effectiveness of the positive behavior support programs and makes changes, as needed., • Documents all interactions relevant to supports provided to the individuals served, including, but not limited to, reported changes in behavior, observations conducted, communication between interdisciplinary team members regarding the individual served, behavior/crisis safety plan development and updates., • Documents a monthly assessment of the behavior support progress for each of the individuals served, which includes a summary of noted progress, recommendations made, data analysis and graphed behavior data., • Documents training completed with staff on behavior support and/or crisis safety plans., • Develops competency-based training curriculum specific to the individual’s behavior support/crisis safety plan., • Trains all staff who work with the respective individual served on their positive behavior support programs., • Maintains records of staff training., • Teaches Non-violent Crisis Prevention Intervention (CPI curriculum) to staff in need of training., • Responds to all calls from staff requesting assistance with a behavior and/or behavior-related crisis., • Provides assistance in de-escalating behaviors (can be on-site or via phone). Contact Visits • Attends monthly interdisciplinary team meetings., • Attends CABS meetings for all individuals on the assigned caseload., • Attends ISP and SIS meetings for individuals on the assigned caseload, as schedules permit., • Attends in-services and training in the residential and/or day program settings as requested/necessary., • Attends appointments or coordinates care via phone with psychiatrist or other outpatient providers as appropriate for individuals served with behavior support programs., • Visits individuals served while hospitalized due to behavioral incidents when schedules permit. Coordinates care with hospital personnel if a visit is not feasible, and documents all visits/contact, pertinent information obtained and communication with all team members., • Provides staff with relevant information needed to present to outpatient providers when behavior concerns arise. Other Responsibilities: • Adhere to all agency policies and procedures., • Develop and maintain positive and productive relationships with individuals, families, co-workers, and community members., • Maintain objectivity in position to set appropriate limits, while working with individuals and team members., • Maintain respect for cultural, ethnic, spiritual, and individual differences., • Travel to various program sites and external locations for meetings and other events., • Other duties as assigned. Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal skills., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Strong supervisory and leadership skills., • Ability to prioritize tasks and to delegate them when appropriate. Valid Georgia Driver’s License Education and Experience: Master’s degree in Behavioral Science or related field. 2-3 years experience in designing, training, and implementation of behavior programs for individuals with I/DD. Physical Requirements: The list of requirements below must be met with or without reasonable accommodations. • Must be able to train and perform all physical aspects of Non-Violent Physical Crisis Intervention., • Must be able to remain in a stationary position 50% of the time., • Must be able to occasionally move about to access file cabinets, office machinery and other locations in the building., • Must be able to continually operate a computer and other office machinery such as a calculator, copier machine and computer printer., • Must be able to communicate and converse with others, detect and discern others’ communication, and express oneself., • Must be able to relay information to all levels of staff., • Must be able to lift and/or move up to 15 lbs., • Must be able to operate a motor vehicle. .

Job DescriptionDescriptionThe Territory Manager ensures a safe and efficient parking operation, while delivering service that exceeds our customer/client’s expectations. The Territory Manager is responsible for all aspects of operating multiple locations in a specified territory including; staff management, revenue control, safety, and client relations. If you’re an individual that’s skilled in managing and executing operational excellence initiatives, we’ve got a Territory Manager role just for you! Key ResponsibilitiesManage Daily Tasks • Prepare daily, weekly, and monthly operating reports as required, • Manage ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness, • Review profit and loss statements, adjustments, and variance reports on a monthly basis; make adjustments as necessary to achieve budget goals, • Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guestsEnforce Property Security and Operations, • Responsible for the supervision of location management and/or frontline staff including; delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards, • Communicate professionally with guests, client, and teammates, • Immediately respond to reports of accidents, incidents or safety concerns, • Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completionEnhance Performance Efforts, • Recruit, select, and train new managers and/or frontline employees; develop onboarding plan for new employees to ensure success, • Act as the main point of contact for clients or Property Managers; attend location meetings as appropriate, and respond to client requests in order to develop and maintain a good working relationship, • Assist in the preparation of marketing proposals to bid on new business, • Occasionally move around the property by walking for extended periods of time, • Frequently operate small office equipment such as cash register, calculator, copier/printer, computer or tablet Skills, Knowledge and Expertise • Bachelor’s degree, or equivalent combination of education and experience, • Valid Drivers License, • Excellent written and oral communication skills, • Proficient in Microsoft Office Suite (Word, Excel, Outlook), • Experience in account management and revenue collection, • Previous supervisory experience, • Previous experience in the parking industry, preferred BenefitsJoin our team and enjoy an outstanding benefits package, including: Annual Discretionary Incentive plan: Designed to align pay with performance.Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones

Job Description Manager, Community Outreach & Engagement (Atlanta) Full-Time ∙ Exempt-Salaried ∙ Remote (Atlanta-Based) Are you ready to transform your career into a powerful catalyst for change? For almost 30 years, ZERO Prostate Cancer (ZERO) has been at the forefront of the battle against prostate cancer, providing essential support to patients and families touched by this disease. ZERO is the nation’s leading prostate cancer organization and the number one provider of prostate cancer resources, programs, and services. We are on a mission to improve and save lives from prostate cancer through advocacy, awareness, education, and support. Consistently recognized as one of the Best Nonprofits to Work for by the Nonprofit Times, we take pride in our unwavering commitment to our team and community. Our culture is founded on the principles of growth, inclusivity, and camaraderie, which we uphold with passion and purpose. Our vision is a world where prostate cancer detection is early, support is unwavering, and care is accessible to all. When you join ZERO, you become part of an extraordinary community with strong core values, where each individual motivates and inspires one another, advancing your career while making a meaningful impact in the fight against prostate cancer. Seize this opportunity to be more than just an employee—become an essential part of a movement that truly matters! Job Summary: The Manager, Community Outreach & Engagement (Atlanta) will serve as a frontline ambassador for ZERO’s health equity mission, working directly with communities to deliver lifesaving prostate cancer education, screening opportunities, and support services. This role is ideal for a mission-driven individual with strong community connections, a passion for advancing health equity, and the ability to inspire grassroots involvement. The Manager will lead outreach activities, build and sustain partnerships with local organizations, and represent ZERO at community events and gatherings. By collaborating with community-based organizations, healthcare providers, and trusted local voices, the Manager will ensure that outreach efforts are culturally responsive and accessible. This highly visible role will be the face of ZERO in the region, connecting underserved populations to critical prostate cancer resources while aligning local efforts with national initiatives such as Blitz the Barriers. Key Duties & Responsibilities: 1. Regional Community Engagement • Implement grassroots outreach strategies to engage target populations in prostate cancer education, awareness, and screening, • Represent ZERO at community health fairs, educational forums, and local events., • Coordinate with local Community Engagement Committees (CECs) to support outreach initiatives and amplify community voices. 2. Program Execution • Facilitate the delivery of community-based programs and services aligned with the goals of Blitz the Barriers., • Work closely with internal teams (Patient Navigation, Measurement & Evaluation) to ensure successful implementation and impact tracking of local programs., • Maintain records and assist with data collection related to outreach activities and participant engagement. 3. Partnership Development • Cultivate and maintain relationships with regional healthcare providers, community-based organizations (CBOs), and non-traditional partners., • Identify opportunities to collaborate with Federally Qualified Health Centers (FQHCs), clinics, and local support organizations to expand prostate cancer education and resources. 4. Event Coordination • Plan and coordinate roundtables, health screenings, and educational events in collaboration with local partners., • Serve as the point of contact for regional outreach events and activations, ensuring a culturally competent and community-centered approach. 5. Internal Collaboration & Reporting • Provide regular updates and reports to the Director of Community Outreach and Engagement., • Participate in team meetings and trainings to share best practices and align on ZERO’s national strategies., • Assist in the development of reports, presentations, and communication materials to highlight outreach outcomes., • Other duties as assigned Core Competencies for Success: • Cultural Humility & Competence: Ability to work across lines of race, gender, income, and identity with empathy and respect., • Relationship-Building: Skilled at cultivating trust with partners, community members, and stakeholders., • Equity Lens: Understands systemic barriers and is committed to reducing disparities in health outcomes., • Community Leadership: Motivated to empower others and amplify community voice in program design and delivery., • Adaptability: Able to thrive in a fast-paced, evolving nonprofit environment., • Mission Alignment: Passionate about ZERO’s vision and dedicated to advancing health equity in prostate cancer outcomes. Qualifications: • Bachelor’s degree in Public Health, Social Sciences, Communications, or a related field., • 3–5 years of experience in community engagement, grassroots outreach, or health education., • Demonstrated success building relationships with diverse populations and community organizations., • Experience coordinating and leading community events, workshops, or outreach campaigns., • Strong verbal communication and public speaking skills; comfortable representing the organization in public settings., • Ability to work collaboratively with stakeholders, partners, and local leaders to strengthen community presence., • Knowledge of health equity, cultural humility, and best practices in community outreach., • Highly organized with the ability to manage multiple projects and priorities in fast-moving environments. Preferred Qualifications: • Experience in health education or cancer prevention outreach., • Bilingual or multilingual communication skills are a plus., • Experience working in Atlanta or with similar regional populations., • Ability to adapt to changing situations., • Excellent communication skills and ability to work across teams/departments. Physical Requirements: • Constant use of a computer and other office productivity equipment, such as a printer, calculator, and copier., • Prolonged periods of a stationary position at least 50% of the time., • The ability to recognize details at close range for extended periods of time., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. One of many reasons to join the ZERO team is because we offer great benefits! • Flexible (Unlimited) PTO, upon completion of probationary period, • 403(b) retirement plan matching up to 4%, • 100% Employer-paid benefits include: Medical, Dental, Vision, Short-Term Disability, & Long-Term Disability insurance, • FSA/HSA This role will report directly to the Director, Community Outreach & Engagement, and will work closely with the Outreach & Engagement team to support ZERO’s mission to improve and save lives from prostate cancer through advocacy, education, awareness, and support. This is a remote opportunity for candidates based in the Atlanta metro area. This position will require local travel within the Atlanta metro area to community partners approximately 20% to 40% of the time (travel will vary with program and community needs). Additionally, there will be some occasional national travel. ZERO Prostate Cancer is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We encourage BIPOC, Veterans, individuals with Disabilities and those affected by prostate cancer to apply. Applicants must be authorized to work in the United States. If you require a reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at . Powered by JazzHR GxBFDMsBZp

Job Description JOIN our Consumer Loan Processing TEAM! Process auto loans, lines of credit, and personal loans. Communicate with the internal team (underwriters, loan officers) and the external member (customer). Past experience processing consumer loans - in a branch or back-office support setting. Seeking a strong attention to detail, ability to multitask in a fast-paced, automated loan processing environment (use of LOS), fantastic attitude and exceptional member service skills! Title: Consumer Loan Processor I Position Status – Full Time non-exempt (Hourly) Reports To: Reports to Consumer Loans Manager Target hiring pay range: $17.40 - $21.75 per hour The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector. We believe great work is to be rewarded with great benefits. Our benefits include, but aren’t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” The Consumer Loan Processor I serves as the liaison between the member, underwriter, and lending representative to ensure an efficient, accurate, and compliant process for the documentation and funding of loans for members of the Credit Union. Essential Duties and Responsibilities: Other duties may be assigned. • Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:, • I promise to be mindful of your time with fast, efficient, courteous, and friendly service., • I promise to demonstrate integrity in all my interactions., • I promise to always treat you with dignity and respect., • I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions., • I promise to safeguard the security and confidential nature of your financial information., • I promise to greet you with a smile and thank you for your business when your transaction is completed., • I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service., • Receives, completes, and processes all applications approved by underwriting., • Assumes responsibility for the efficient, effective, and accurate processing of lending documentation for loan closing, loan funding and other lending related member services., • Ensures the accuracy and completeness and forwarding of all forms and documentation for third parties, including accuracy in all documentation needed to properly record liens or collateralization, auto-titles, verify insurance, fund, and book the loan., • Maintains appropriate follow up on pending applications to ensure the processes is moving forward as expediently as possible., • Obtains member signatures on all appropriate documents., • Collaborates and provides documentation with internal stakeholders for the establishment of member shares., • Completes request of varying degrees of complexity; some routine in nature and others requiring the completion of research., • May complete a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns about their loan applications or pending loan transaction., • Maintains up-to-date knowledge of all consumer lending produces and services., • Assumes accountability for personal understanding and adherence to all APCU lending policies and procedures., • Follows all processes and practices that have been put in place to mitigate fraudulent activity and unnecessary risks., • Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can’t be resolved by yourself., • Detail oriented; able to multi-task., • Effectively uses written and oral communication skills in daily correspondence., • Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position., • Other duties as assigned. Supervisory Responsibilities: No direct reports. May manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED Education and/or Experience: • Requires a level of knowledge normally gained with a high school diploma or equivalent, • 1-year relative consumer loan experience, • Prior customer service work experience, • 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software PREFFERED Education and/or Experience: • Prior cash handling work experience, • 1-year specific member facing work experience or call center specific work experience within a Credit Union, • Prior experience completing transactions in Symitar, and Meridian Link, Lexus Nexus, etc. Physical Job Requirements: Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds. APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.

Job Description Summary: As an Accounting Manager, you will serve as the primary accounting partner for a portfolio of clients, ensuring meticulous financial reporting, strict adherence to GAAP and regulatory standards, and the delivery of insightful analysis to management teams and stakeholders. Your expertise will be vital in managing complex client engagements, leading and developing a team of accounting professionals, and implementing process improvements that enhance efficiency and accuracy. This role demands a proactive leader with a strong technical accounting background, capable of navigating dynamic environments and contributing to the success of rapidly growing businesses. If you are passionate about providing clarity through financial excellence and are ready to lead with a solution-oriented approach, we encourage you to apply. Location: Work from Home THE PERKS • Medical, Dental, Vision, Life, and Disability Insurance, • Flexible Spending Account, • Generous PTO Policy, • Permanent Work from Home, • Amazing culture & team, • Growth opportunities abound – multiple tracks to choose from, • Company 401k Contribution, • Loads of Tech Gear, including 3 monitors, laptop, etc., • Annual In-Person Get Together JOB RESPONSIBILITIES Ownership of Client Accounting Relationship: • Readily and clearly explain how financial results are derived, detailing the components of specific accounts and variances between expected and actual results. This ensures complete transparency and accuracy for management team members to make informed, strategic decisions., • Oversee the successful execution of client engagements, ensuring all deliverables completed on time and at the expected level of quality, including:, • Manage revenue cycle (order to cash), • Oversee expense management process, • Lead or support payroll processing and accounting, • Responsible for monthly financial close, KPI (key performance indicators) measurement & management/board reporting, • Execution of client compliance, • Internal controls, • Oversee compliance with GAAP and relevant regulatory requirements, • Own client specific requirements like: sales tax, covenant calculations & sales commissions calculations Management Responsibilities: • Lead and mentor a team of five accounting professionals, guiding best practices, career development, and performance management to foster a high-performing, collaborative team environment., • Support recruitment efforts and help onboard new team members, ensuring they have the tools, resources, and knowledge needed to succeed., • Conduct regular performance reviews and provide constructive feedback to ensure continued professional growth and alignment with company goals Additional Responsibilities: • Assumes other special activities and responsibilities as required. These include projects such as researching and implementing new technology for internal and customer use, as well as process improvement initiatives. Required Skills and Abilities: • Experience successfully revamping accounting processes and technology, • Strong with complex revenue recognition (eg: ASC 606 for subscription revenue), • Deep knowledge of complex payroll, • Strong QuickBooks Online experience required. Xero, Intacct & NetSuite are a plus to have., • Strong understanding of KPIs with track record of using to make quick, informed decisions, • Exceptionally strong Google Sheet / Microsoft Excel GAAP-compliant financial modeling skills, • Firm grasp on sales tax liability management, including usage of management tool like Avalara, • Sound written and verbal communication skills, • Proven analytical, problem-solving, critical thinking, decision-making & project management skills, • Willing to work at a high level of intensity and fast pace to support the needs of rapidly growing businesses, • Flexible and able to handle multiple projects at one time while maintaining incredible attention to detail, • Maintain a positive, solutions-focused attitude, • Ability to use good judgement and keep client and Driven Insights information confidential, • Deliver consistent excellent customer service to internal/external customers, colleagues and management Education and Experience: • Experience as lead accountant in rapidly growing firm(s), • Bachelor's Degree in Accounting, • Master’s in Accounting and/or CPA license preferred, • Minimum 3-5 years of experience as an Accounting Manager, • 2+ years of audit work as an auditor in CPA firm Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Office Environment:, • Prolonged periods sitting at a desk and working on a computer., • Must constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer., • Must be able to lift laptop and reams of paper, • Infrequent travel (eg: annual in-person get together in cool locations) for professional development activities

Job Description POSITION: Resident Care Partner TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident Care STATUS: Non-Exempt/Hourly SUMMARY This position will provide personal care service and engagement with residents and perform related services at the community in accordance with the plan of care assigned by the primary licensed nurse. This position reports directly to the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program preferred, • Current, active certification on the Georgia Nursing Assistant Registry preferred, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Provides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophy- For example: physical transfers, personal hygiene tasks such as mouth care, bathing and dressing, activity support, guidance and direction, and most importantly the ability to make a personal connection and engage respectfully, compassionately and meaningfully, • Assists or leads small groups with engaging in one on one experiences with residents- Activities include socialization, personal growth, exercise, music, community integration, spiritual development, recreation and performance improvement under the direction of the Engagement Director, • Responsible for assigned resident care tasks, ensuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Resident care task includes but are not limited to maintaining personal hygiene, including bathing, oral care, and skin and nail care, hand washing, hair care, shaving, dressing, weighing, and bed making, • Answers residents' call signals (Is the first responder to resident calls), • Assists with toileting, including bowel and bladder retraining and perineal care, • Observes residents' conditions, measuring and recording food and liquid intake and output as needed and vital signs, and reports changes to professional staff, • Provides resident care by applying dressings and supervising exercise routines, • Provides residents help with walking, exercising, and moving in and out of bed, • Performs and assists with mobility, transferring, ambulation, positioning and range of motion, • Serves and collects food trays., • Uses appropriate and safe body mechanic techniques when lifting and/or transferring resident or supplies, • Transports residents to and from dining room using a wheelchair when applicable, • Uses aseptic technique for purpose of infection control; this includes good hand washing techniques and infection control policies, • Answers phones, directs visitors, and delivers messages to residents and staff members maintaining confidentiality of all resident care information and assures residents' rights and privacy are protected at all times, • Assists in orienting resident to environment and routines upon admission and throughout residency as needed, • Documents accurately all care given, including dietary intake and output, if necessary; temperature, weight, and pulse, • Reports to nurse or supervisor for written and verbal assignments, which include daily use of Personalize Service Plan for assigned residents before initiating care, • Participates in the planning of resident care through shift reports and resident care staffing meetings and informs verbally and/or submit in writing any observations and changes in a resident for the licensed nurse to evaluate, • Encourages/assists residents in keeping their rooms clean and orderly; also maintain nursing unit in a clean and orderly manner, • Escorts residents to appointments and/or therapy departments as needed, • Creates and maintains an atmosphere of warmth and personal interest as well as a calm environment, • Provides a warm, welcoming and friendly atmosphere for residents, family, visitors and staff, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves, • Exposure to medical equipment with the risk of lacerations or punctures

Job Description JOB SUMMARY: · The Field Engineer establishes and maintains network performance by building configurations and connections; troubleshooting network problems. They are the face of our company and Field Engineers are expected to provide exceptional Customer Service while onsite. · When not in the Field you will work from our office. JOB DUTIES: · Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards. · Installing, removing, or swapping equipment · Work onsite at client location to implement voice and network equipment. · Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. · Secures network system by establishing and enforcing policies; defining and monitoring access. · Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. · Accomplishes information systems and organization mission by completing related results as needed. · Reporting network operational status by gathering, prioritizing information; managing projects. · Assist with Disaster Recovery operations · Work in a 24/7 shift environment · Work as a member of the team, cooperate and assist other members. · Acts as technical liaison between clients, customers and vendors to resolve issues · Provide one on one application support as needed · Act as helpdesk escalation point by providing technical support via telephone and remote access · Essential duties for this position include but not limited to the following: able to stand or walk for long periods of time. Safely lift and/or move up to seventy (70) pounds on occasions as well frequently walk, sit, and perform functions with each hand and arm. Ability to climb ladders, stoop, bend and reach for extended periods of time. SKILLS AND QUALIFICATIONS: · Understanding of the OSI networking model · Network Monitoring experience · Knowledge of various WAN/MAN/LAN/WLAN technologies for office interconnectivity · Firewall experience · Strong knowledge and relevant experience with Microsoft based networking technologies such as DNS, WINS, DHCP, SMTP, HTTP, FTP · Network setup, administration and monitoring using concepts of SNMP, IPSec, VLANS, IDS · Experience with Cisco or Ubiquiti routers, switches and wireless access points · Experience with Cisco or Grandstream VoIP systems · Maintain network security authentication including IP telephony security, application security, anti-virus, user authentication, etc. · Knowledge of and experience with enterprise scale Windows technologies such as Server platforms, Desktop platforms, Exchange Environments, Active Directory, IIS, Windows Clustering, Virtualization and Collaboration tools is required · In-depth knowledge of Microsoft Windows Server (2012-2019) running on 32-bit and 64-bit hardware · Knowledge of Windows Server (2012-2019) administration required; for example, file and share permissions, user administration, security, networking and storage administration · Intermediate server and LAN administration experience · Perform systems backups and recovery procedures · Perform routine maintenance and upgrades for IT infrastructure · Configure applications: SharePoint a plus · Develop, document and maintain standard operating procedures and configuration · Web servers (such as Apache HTTPD) · Fundamental knowledge of Azure and Office 365. · Clearing server error logs and reporting any failures · Install, de-commission and document hardware and software requests as needed · VMware knowledge · Experience with load balancer products · Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware · Windows through to version 10 on workstations and laptops TRAVEL: · Up to 50-80% travel PREFFERED CERTIFICATIONS: · Microsoft Certifications (MCP, MCSE, MCSA) · Accredited College Degree in related field or 3-5 Years’ Cisco or Ubiquiti Switching/Routing and Network Administration related experience Company DescriptionThink Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services. Our help desk team of engineers support our solutions 24/7/365. Do you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit and submit your resume. With us, your future is bright!Think Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services. Our help desk team of engineers support our solutions 24/7/365.\r\n\r\nDo you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit and submit your resume. With us, your future is bright!

Job Description We are a group practice in the Atlanta area looking for a fully or associate licensed clinician to join our private practice. Ability to work flexible hours including days, evenings or weekends are required. Looking for a part-time, leading into full-time position with at least a 2-year commitment required. The ideal candidate is person-centered and comfortable in working with individuals as well as couples. In our practice we have specialities such as maternal mental health and marital/premarital counseling. Position is partly remote, with a 1 day per week in office requirement. We enjoy quarterly team outings along with a generally laid-back work atmosphere! Benefits • Referrals to quickly build your caseload, • Very supportive colleagues and friendly atmosphere, • Full administrative support including credentialing, scheduling, and billing services, • A warm and inviting space; Fully furnished office with computer/printer, • EHR system use, • Marketing, • Peer consultation, • Fully or associate licensed in the state of Georgia (LMFT, LAMFT, LPC, LAPC or LCSW), • 2+ years post-graduate experience, • Candidates must be willing to become credentialed with insurance panels, • Candidate must have day, evening and weekend availability (must be willing to work 2 Saturdays per month and 2 evenings per week)., • Commitment to nurturing an anti-racist environment, • Candidates must be self-motivated, a self-starter, and willing to learn, • Private Practice Experience, • Experience facilitating group therapy, • Familiar with SimplePractice, • Certifications in areas such as Brain-Spotting, EMDR and/or DBT Job Type: Part-time, possibly Full-Time in the future. Salary: $40.00 to $72.00 /hour Job Types: Full-time, Part-time Salary: $40.00 - $72.00 per hour Benefits: • 401(k) match, • Flexible schedule Schedule: • 4 hour shift, • 8 hour shift, • Weekend availability Company DescriptionWe pride ourselves on our prioritization of a healthy team culture!We pride ourselves on our prioritization of a healthy team culture!

Job Description We’re Hiring! Financial Center Manager – Atlanta, GA Full-Time Position Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. Interested in this position and meet the qualifications and requirements? Apply at . Questions? Contact us at 404-575-8262. Position Summary: • Displays passion, commitment, and drive to deliver an experience that improves our customers’ financial lives, while ensuring the success of the center and the overall success of the bank. Exhibits strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results., • Set the example for exemplary quality customer service and coach the staff to ensure that you and the branch’s staff adhere to CTB’s standard of quality customer service. Create an environment that exceeds the customers’ expectations and sets the bank above the others in the market. Introduce, manage and deliver the customer service model. Follow up and provide coaching to ensure that extraordinary customer service is delivered consistently., • Solicit, properly process, and close consumer loans to meet the center goals. Develop plans to increase the volume of new accounts and deposit base for the center. Coach the staff on identifying opportunities to cross-sell additional products and services with every customer encounter. Focus on Deposit Growth, Loan Production, and increasing Non-Interest Income., • Ensure that reports are properly prepared and submitted on time including but not limited to Sales/Coaching and Tracking Reports, Management Control Reports (MCRP), and Month-end Reports, • Identify and coach the staff on ways to identify opportunities to make referrals to exceed goals in Consumer Loans, New Accounts, Mortgage, Commercial Loans, and INVEST to ensure that the branch referral goals are met., • Effectively represents the bank in the community surrounding the center. Actively call on business owners and potential customers for additional business and referrals. Focus on opportunities for loan production and coaching associates on capitalizing on cross-sell opportunities. Call on internal and external leads to ensure that established goals are met., • Effectively communicate (verbally and orally) with customers, staff, other departments and management. Inform Client Services Management of any issues that need to be addressed at their assigned center. Prepare and effectively present presentations on behalf of the bank., • Responsible for holding one-on-one coaching sessions with associates to review their performance for the previous month; provide feedback and suggestions on how they can achieve their goals; and address any issues that may affect their personal morale or the morale of the financial center., • Review referrals made by staff (permanent and float) weekly to ensure that they are consistently submitting and following-up on referrals., • Responsible for holding weekly sales meetings to assist the staff in identifying cross-sell and referral opportunities., • Identify the training needs of the staff and coordinate the appropriate classes for them to attend., • Take the appropriate disciplinary action if needed by issuing disciplinary actions to associates., • Gather all pertinent documentation and complete the reviews of the staff. Actively involved in the selection of associates to become effective members of the sales team, which include the hiring, and termination process., • Responsible for interacting with all customers that open accounts or processes transactions by walking around the financial center and asking if the service is meeting their expectation., • Responsible for reporting any malfunctions of the facility, equipment or grounds. Follow-up is required until all issues are resolved., • Ensures processes and procedures are followed to prevent losses to the Bank., • Monitor and maintains reports and logs to confirm proper documentation of cash handling and negotiable instruments., • Develop rapport with the client base, greet by/using name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude, • Must adhere to all policies and procedures including customer confidentiality, • Must be able to handle several responsibilities at one time., • Must have good knowledge of all aspects of job; must have thorough knowledge of bank’s products and services, • College Degree or five years of supervisory/management experience in retail banking, • 2 years of banking management or the completion of the Management Associate Program, • Ability to write reports, proposals, articles, business correspondence, letters, memos, recommendations, procedure and policy manuals., • Ability to effectively speak, communicate, present information, establish business relationships, and respond to questions, complaints, sensitive and confidential inquiries from (groups or individual) managers, associates, officers, venders, service providers, applicants, clients, customers, regulatory agencies and general public., • Ability to interact with various levels of employees and management., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages., • Ability to apply concepts of basic algebra and geometry, fractions, percentages, ratios, and proportions to practical situations., • Ability to apply common sense understanding to carry out and interpret a variety of instructions furnished in written, oral, diagram, or schedule form., • Ability to solve practical problems and deal with a variety of variables., • Ability to select appropriate methods and techniques for resolving problems., • Ability to define problems, collect data, establish facts, and draw valid conclusions., • Ability to interpret an extensive variety of instructions furnished in written, oral, mathematical, and diagram., • Ability to apply principles of logical thinking to a wide range of intellectual and practical problems., • Ability to exercise independent judgment, discretion, and make sound profitable decisions., • Ability to be responsive and persuasive at all levels of the organization., • Ability to establish good business and working relationships with customers, managers, officers, associates, business development and sales professionals, venders, etc., • Strong problem solving, teambuilding, planning, persuasive, and negotiation skills., • Effective oral and written communication, presentations, and facilitation skills., • Superior customer service, listening, probing, and follow-up skills., • Ability to work under pressure; ability to multitask, • Ability to comprehend and follow directions, • Must be able to work in a team environment., • Ability to lift up to 10 pounds of force., • Ability to travel, walk, sit, stoop, kneel, reach, and stand for various lengths of time and meet other physical demands required to perform the job., • Ability to demonstrate mental abilities such as alertness, acute senses, speaking ability, dexterity, creativity, initiative, judgment, writing and reading ability., • Medical, Dental, Vision, and Prescription, • 401(k) Retirement Plan, • Life Insurance, • Accidental Death & Dismemberment, • Short&/Long Term Disability, • Flexible Spending Plan, • Paid Time Off, Vacation, and Holiday Pay, • Tuition Reimbursement, • Employer Assisted Housing Program EEO/AA • Wholesale Membership Program, • Wellness Program, • Employee Assistant Referral Services (EAP), • Legal Shield Program, • Group Cancer & Accident Insurance Programs, • Worker’s Compensation Program, • Free Banking Services, • Awards and Recognition Programs, • Training & Development Programs and much more

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Opportunity for advancement About Us: Were a locally rooted fitness club with a strong sense of community. Our team leads with energy, purpose, and a passion for helping members succeed. Were proud to offer a welcoming environment where people feel supported, encouraged, and inspired to reach their goalsand were looking for a leader who shares that mission. Key Responsibilities: • Consistently meet or exceed monthly membership and personal training sales goals, • Recruit, train, and lead a high-performance team with a strong sales mindset, • Actively participate in maintaining club cleanliness and presentation standards, • Organize and host member events, challenges, and appreciation activities, • Build strong community relationships with local businesses, organizations, and schools, • Develop and execute local marketing initiatives, promotions, and outreach strategies, • Oversee daily operations, including scheduling, inventory, and administrative duties, • Use digital platforms and tech tools for member tracking, reporting, and communication Qualifications: • 1+ year of experience in sales, fitness, or team leadership preferred, • Fitness industry experience is a plus, but not required if you have strong fitness, gym, or health-related knowledge, • Demonstrated success in meeting or exceeding sales targets, • Strong leadership, communication, and team development skills, • Tech-savvy: able to confidently use apps, tablets, web-based tools, and internet platforms, along with basic office equipment (email, phone, printer/scanner), • Self-motivated, organized, and energetic Why Join Us? • The opportunity to build something meaningful in your local community, • Competitive base + commission and bonus potential, • Hands-on training and mentorship from experienced fitness industry professionals, • Leadership growth and advancement opportunities, • Discounts on continuing education and certifications through our preferred partners, • Complimentary gym membership, • A fun, team-oriented atmosphere where you can genuinely make a difference in peoples lives Compensation: Competitive pay structure with a base and performance-based bonuses. Estimated total compensation: $50,000$60,000+ per year, with greater income potential for those actively selling personal training. How to Apply: Submit your application directly through this posting. We review applications quickly and are looking to hire the right candidate as soon as possible.

Job Description Our Mission and Vision: The mission of United Cerebral Palsy of Georgia is to positively support and impact the achievement of a Life Without Limits for people with intellectual and developmental disabilities. UCP of Georgia’s vision is to create a community in which every person, regardless of ability, can participate as an equal citizen. To realize this vision, UCP of Georgia offers supports designed to help people maximize their potential and achieve independent, productive, and rewarding lives. Job Summary: Responsible for assisting the behavioral support and nursing departments with administrative tasks to include auditing documentation submissions, preparing billing reports, data entry, organizing training documents, providing scheduling assistance, analyzing information, uploading documentation, and creating written reports and communications. Supervisory Responsibilities: NA Duties/Responsibilities: • Auditing documentation in behavioral support and nursing departments to ensure compliance with organization and regulatory standards., • Preparing and auditing billing documentation for behavioral support and nursing departments, • Preparing and organizing training documents for behavioral support and nursing departments, • Completing billing reports monthly for both behavioral support and nursing departments, • Auditing and uploading required behavioral support documentation to IDD Provider Connects, • Reviewing referrals for clinical support needs, • Auditing healthcare plans to ensure information is current, • Providing support to field managers for nursing assessments and medical information requests, • Updating Relias and tracking completion of Proxy and HCP training for new hires and annually for all DSPs and DDPs, • Uploading all behavioral support and nursing documentation to E-Bridge, • Providing scheduling assistance for training. Adding training sessions in Relias for both behavioral support and nursing departments, • Analyzing information and preparing behavior charts, • Creating written reports and communications, • Ensuring other team members in the behavioral support and nursing departments are kept on task regarding missing documentation and training paperwork, • Adhere to all agency policies and procedures., • Develop and maintain positive and productive relationships with individuals, families, co-workers, and community members., • Maintain objectivity in position to set appropriate limits, while working with individuals and team members., • Maintain respect for cultural, ethnic, spiritual, and individual differences., • Travel to various program sites and external locations for meetings and other events., • Excellent verbal and written communication skills., • Excellent interpersonal skills., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Strong supervisory and leadership skills., • Ability to prioritize tasks and to delegate them when appropriate. Valid Georgia Driver’s License Education and Experience: Bachelor’s degree preferred. Minimum of 3 years work experience including data analysis and report writing/editing. Must be technically proficient in Microsoft Office Suites as well as relevant database software to ensure effective data handling, manipulation, and presentation. Physical Requirements: The list of requirements below must be met with or without reasonable accommodations. • Must be able to train and perform all physical aspects of Non-Violent Physical Crisis Intervention., • Must be able to remain in a stationary position 50% of the time., • Must be able to occasionally move about to access file cabinets, office machinery and other locations in the building., • Must be able to continually operate a computer and other office machinery such as a calculator, copier machine and computer printer., • Must be able to communicate and converse with others, detect and discern others’ communication, and express oneself., • Must be able to relay information to all levels of staff., • Must be able to lift and/or move up to 15 lbs., • Must be able to operate a motor vehicle.

Job Description Atlanta Office Technologies, Inc. (AOT) is looking for experienced multi-function equipment/copier technicians. The ideal candidate will have connectivity experience as well. This is a great opportunity for someone that wants to grow with a company and become more than just an employee. We offer educational resources, professional mentoring, competitive wages, etc. to make sure that your skills to execute your job are nothing less than exceptional. Signing bonus available for well qualified candidates! Responsibilities: • Repair and perform preventative maintenance on the full line of black and white and color digital copiers and printers., • Establish and maintain a professional relationship with each individual customer., • Will be assigned to and is responsible for an individual territory., • Responsible for focusing to the key productivity objectives including gross calls per day, efficiency rating, response time commitments and parts costs per call, among others., • Manage and maintain accurate parts inventory., • Will provide support to the Atlanta Office Technologies Sales Department ensuring complete customer satisfaction., • High School diploma or equivalent. 2+ years printer/copier service or industry related experience preferred., • Entry level will be considered with technical school diploma or Associates degree, • Strong customer service skills., • Strong relationship management skills with customers and personnel within the organization required., • Strong organizational skills and ability to use troubleshoot digital copiers, printers and basic network problems is required., • Strong computer/networking skills., • Must have strong ethics and work as an effective, collaborative team member., • Ability to work under stress/pressure to meet deadlines and financial objectives. • Medical, Dental, Vision, 401(k) w/ company matching program, Life, AD&D, LTD, paid holidays. Company DescriptionAtlanta Office Technologies, Inc. (AOT) is a world-class company that specializes in creating exceptional customer experiences by providing the finest quality products, solutions and service to our clients. Started in early 2015, AOT was named as one of the Atlanta Business Chronicle's Pacesetter Companies for 2018; making AOT one of the 100 fastest-growing privately held companies in the Greater Atlanta Metro Area. AOT is a company started by experienced industry professionals that understand people are the most important product. We are an office equipment dealer with simple, field-based solutions offerings for our clients. Our goal and drive is to bring the highest caliber people on board to make this one of the biggest technology providers in the area within five years. If you want to be a part of something special, apply today. You can also learn more about us at Office Technologies, Inc. (AOT) is a world-class company that specializes in creating exceptional customer experiences by providing the finest quality products, solutions and service to our clients. Started in early 2015, AOT was named as one of the Atlanta Business Chronicle's Pacesetter Companies for 2018; making AOT one of the 100 fastest-growing privately held companies in the Greater Atlanta Metro Area. AOT is a company started by experienced industry professionals that understand people are the most important product. We are an office equipment dealer with simple, field-based solutions offerings for our clients. Our goal and drive is to bring the highest caliber people on board to make this one of the biggest technology providers in the area within five years. If you want to be a part of something special, apply today. You can also learn more about us at

Job Description Michael Laigle Sr. & Michael Laigle Jr. founded Laigle Business Group in 2016. What started as a father teaching a son the world of merchant processing formed into a multi-faceted business that caters to restaurants and their needs for honest & affordable online ordering and merchant processing. Summary of This Role Sell merchant services to businesses through field sales and phone transactions. Activities include prospecting, presenting, signing up and activating accounts, and managing relationships. Meet with prospects to identify contacts, qualify leads, and move them through the sales pipeline. Close additional sales with existing clients and develop client relationships. Maintain client records in the CRM (commissionly.io) per company policies. Keep management informed with timely reports. Build and update knowledge of the product/service portfolio and industry developments. Preferred Qualifications Minimum 2 years relevant experience preferred • B2B sales experience, • Cold calling sales experience, • Industry Knowledge - Expert knowledge of the merchant payment industry, • Problem Solver - Advanced ability to be an effective problem solver and act quickly to resolve issues Salary plus commission. A first-year professional may expect an average of $70,000 - $100,000+ commissions, lifetime residuals, once vested. Company DescriptionLaigle Business Group’s mission is to become a trusted partner to restaurants everywhere, offering products and services that help restaurants adapt to changing consumer trends and technology. We pride ourselves in building a team of world-class thinkers and innovators to revolutionize the restaurant industry, empowering our customers to tap into new markets. Laigle Business helps restaurants and kitchens aggregate mobile orders across our online ordering service into a single dashboard and printer all powered by Snaptown’s leading restaurant technology platform. In addition to our online ordering system, we offer an industry-changing delivery service along with a billing platform that saves restaurants thousands of dollars in revenue. Consumers have changed the way they purchase their food, and we are at the forefront of helping to streamline the process. Mike Sr. brought in his extensive 30 years of knowledge from the Credit Card and Digital Marketing Industry, while Mike Jr. brought the Leadership Training, Restaurant Operations Knowledge, and Team Development to the table. Headquartered in Charleston, South Carolina and active around the east coast, we specialize in commerce in the digital economy. Beginning with a singular idea, "You Own Your Business" so you should be able to grow it with tools that serve you solely. From our beginnings as a merchant services business, we have grown to include Online Ordering and Customer Loyalty to better serve that idea.Laigle Business Group’s mission is to become a trusted partner to restaurants everywhere, offering products and services that help restaurants adapt to changing consumer trends and technology. We pride ourselves in building a team of world-class thinkers and innovators to revolutionize the restaurant industry, empowering our customers to tap into new markets. Laigle Business helps restaurants and kitchens aggregate mobile orders across our online ordering service into a single dashboard and printer all powered by Snaptown’s leading restaurant technology platform. In addition to our online ordering system, we offer an industry-changing delivery service along with a billing platform that saves restaurants thousands of dollars in revenue. Consumers have changed the way they purchase their food, and we are at the forefront of helping to streamline the process.\r\n\r\nMike Sr. brought in his extensive 30 years of knowledge from the Credit Card and Digital Marketing Industry, while Mike Jr. brought the Leadership Training, Restaurant Operations Knowledge, and Team Development to the table.\r\n\r\nHeadquartered in Charleston, South Carolina and active around the east coast, we specialize in commerce in the digital economy. Beginning with a singular idea, "You Own Your Business" so you should be able to grow it with tools that serve you solely. From our beginnings as a merchant services business, we have grown to include Online Ordering and Customer Loyalty to better serve that idea.

Job Description Scope: The position serves as administrative support for the Manager of Member Engagement and Lending, handling members and redirecting calls, members that may walk into the branch, and distributing correspondence. Reports to: Manager of Member Engagement and Lending Duties and Responsibilities • Professionally greet and assist members/non-members/potential members in person and via phone., • Appropriately answer and direct incoming calls., • Perform account file maintenance for daily reports as assigned., • Receive, sort, and distribute all incoming mail and deliveries., • Collect and prepare outgoing mail for the credit union., • Assists in account research and member follow-up as assigned., • Basic teller transactions as assigned, • To meet or exceed operational and organizational objectives., • To assist staff by recognizing opportunities to cross-sell or refer business to the sales team., • Maintains inventory of related member engagement supplies., • Complete all assignments and assigned staff training on or before the deadline., • 1 year of similar or customer service-related work experience required, • Excellent people skills including a positive, pleasant, courteous, and professional demeanor., • Excellent listening skills, • Excellent written, verbal, and telephone communication skills, • Ability to maintain confidentiality, • Ability to effectively multitask, while staying organized and maintaining good time management., • Strong attention to detail, focusing on accuracy and quality of work, • Proficiency with computer equipment (printer, scanner, fax, postage machine) and working knowledge of Microsoft Word, Excel, Outlook, • Good decision-making skills, • Maintain current knowledge of the credit union’s member service policies and procedures, • GA notary public a plus, • Required job duties are essentially sedentary work consisting of occasional walking, standing, and lifting/carrying up to ten pounds.Company DescriptionExcel Federal Credit Union is in its 73rd year of providing superior service to its members. We are based in Peachtree Corners, GA, and offer membership to those who live, work, worship, or attend school in the following Metro Atlanta counties: Fulton, Gwinnett, Hall, and Forsyth counties.Excel Federal Credit Union is in its 73rd year of providing superior service to its members. We are based in Peachtree Corners, GA, and offer membership to those who live, work, worship, or attend school in the following Metro Atlanta counties: Fulton, Gwinnett, Hall, and Forsyth counties.

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Opportunity for advancement, • Training & development Requirements: energetic and motivated. This is a sales position. Responsibilities include hitting monthly membership goals, maintaining day to day operations, cleaning, and customer service. Basic people, phone, computer, printer/scanner, and email skills needed.

Our client is looking for a Field Service Technician for a 2-month contract in Atlanta, GA 30301. Previous Field Service and/or Desktop, POS, printer Break/Fix experience. Excellent technical troubleshooting and customer service skills.

Job Description POSITION: Resident Care Partner TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident Care STATUS: Non-Exempt/Hourly SUMMARY This position will provide personal care service and engagement with residents and perform related services at the community in accordance with the plan of care assigned by the primary licensed nurse. This position reports directly to the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program preferred, • Current, active certification on the Georgia Nursing Assistant Registry preferred, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Provides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophy- For example: physical transfers, personal hygiene tasks such as mouth care, bathing and dressing, activity support, guidance and direction, and most importantly the ability to make a personal connection and engage respectfully, compassionately and meaningfully, • Assists or leads small groups with engaging in one on one experiences with residents- Activities include socialization, personal growth, exercise, music, community integration, spiritual development, recreation and performance improvement under the direction of the Engagement Director, • Responsible for assigned resident care tasks, ensuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Resident care task includes but are not limited to maintaining personal hygiene, including bathing, oral care, and skin and nail care, hand washing, hair care, shaving, dressing, weighing, and bed making, • Answers residents' call signals (Is the first responder to resident calls), • Assists with toileting, including bowel and bladder retraining and perineal care, • Observes residents' conditions, measuring and recording food and liquid intake and output as needed and vital signs, and reports changes to professional staff, • Provides resident care by applying dressings and supervising exercise routines, • Provides residents help with walking, exercising, and moving in and out of bed, • Performs and assists with mobility, transferring, ambulation, positioning and range of motion, • Serves and collects food trays., • Uses appropriate and safe body mechanic techniques when lifting and/or transferring resident or supplies, • Transports residents to and from dining room using a wheelchair when applicable, • Uses aseptic technique for purpose of infection control; this includes good hand washing techniques and infection control policies, • Answers phones, directs visitors, and delivers messages to residents and staff members maintaining confidentiality of all resident care information and assures residents' rights and privacy are protected at all times, • Assists in orienting resident to environment and routines upon admission and throughout residency as needed, • Documents accurately all care given, including dietary intake and output, if necessary; temperature, weight, and pulse, • Reports to nurse or supervisor for written and verbal assignments, which include daily use of Personalize Service Plan for assigned residents before initiating care, • Participates in the planning of resident care through shift reports and resident care staffing meetings and informs verbally and/or submit in writing any observations and changes in a resident for the licensed nurse to evaluate, • Encourages/assists residents in keeping their rooms clean and orderly; also maintain nursing unit in a clean and orderly manner, • Escorts residents to appointments and/or therapy departments as needed, • Creates and maintains an atmosphere of warmth and personal interest as well as a calm environment, • Provides a warm, welcoming and friendly atmosphere for residents, family, visitors and staff, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves, • Exposure to medical equipment with the risk of lacerations or punctures

Job Description POSITION: Care Partner TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident Care STATUS: Non-Exempt/Hourly SUMMARY This position will provide personal care service and engagement with residents and perform related services at the community in accordance with the plan of care assigned by the primary licensed nurse. This position reports directly to the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program preferred, • Current, active certification on the Georgia Nursing Assistant Registry preferred, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Provides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophy- For example: physical transfers, personal hygiene tasks such as mouth care, bathing and dressing, activity support, guidance and direction, and most importantly the ability to make a personal connection and engage respectfully, compassionately and meaningfully, • Assists or leads small groups with engaging in one on one experiences with residents- Activities include socialization, personal growth, exercise, music, community integration, spiritual development, recreation and performance improvement under the direction of the Engagement Director, • Responsible for assigned resident care tasks, ensuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Resident care task includes but are not limited to maintaining personal hygiene, including bathing, oral care, and skin and nail care, hand washing, hair care, shaving, dressing, weighing, and bed making, • Answers residents' call signals (Is the first responder to resident calls), • Assists with toileting, including bowel and bladder retraining and perineal care, • Observes residents' conditions, measuring and recording food and liquid intake and output as needed and vital signs, and reports changes to professional staff, • Provides resident care by applying dressings and supervising exercise routines, • Provides residents help with walking, exercising, and moving in and out of bed, • Performs and assists with mobility, transferring, ambulation, positioning and range of motion, • Serves and collects food trays., • Uses appropriate and safe body mechanic techniques when lifting and/or transferring resident or supplies, • Transports residents to and from dining room using a wheelchair when applicable, • Uses aseptic technique for purpose of infection control; this includes good hand washing techniques and infection control policies, • Answers phones, directs visitors, and delivers messages to residents and staff members maintaining confidentiality of all resident care information and assures residents' rights and privacy are protected at all times, • Assists in orienting resident to environment and routines upon admission and throughout residency as needed, • Documents accurately all care given, including dietary intake and output, if necessary; temperature, weight, and pulse, • Reports to nurse or supervisor for written and verbal assignments, which include daily use of Personalize Service Plan for assigned residents before initiating care, • Participates in the planning of resident care through shift reports and resident care staffing meetings and informs verbally and/or submit in writing any observations and changes in a resident for the licensed nurse to evaluate, • Encourages/assists residents in keeping their rooms clean and orderly; also maintain nursing unit in a clean and orderly manner, • Escorts residents to appointments and/or therapy departments as needed, • Creates and maintains an atmosphere of warmth and personal interest as well as a calm environment, • Provides a warm, welcoming and friendly atmosphere for residents, family, visitors and staff, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves, • Exposure to medical equipment with the risk of lacerations or punctures

Job Description POSITION: Certified Medication Aide (CMA) TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident Care STATUS: Non-Exempt / Hourly SUMMARY This position administers prescribed medications and treatments under the direct supervision of the Health and Wellbeing Director. In addition, this position will provide personal care service to the residents and perform related tasks at the community in accordance with the plan of care assigned by the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program and a state approved trained medication assistant program, • Good standing on the Georgia Certified Medication Aide Registry and have no record of being terminated for cause relating to the performance of medication aide tasks (Rule 111-8-63-.20 5a), • Current certification in medication administration. Must be able to submit written competency test and skills check-off list prior to assuming position, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Administer physician ordered medication to resident's and maintain related medical records under the supervision of the Health and Wellbeing Director, • Verify identity of residents receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records, • Presents medication to resident and observes ingestion or other application, or administers medication, using specified procedures, • Takes vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions, • Documents reasons prescribed drugs are not administered, • Adheres to medication administration policy, • May receive supply of ordered medications and apportion, mix, or assemble drugs for administration to resident, • May record and restock medication inventory 5b. Participates in an annual CMA skills competency check which meets the requirements contained in the standardized clinical skills competency checklist used to certify medication aides. 5c. Successful demonstration of CMA skills during quarterly observations conducted by a licensed registered professional nurse or a pharmacist 5d. Follow state CMA protocols in order for the community to maintain compliance and successful completion of quarterly drug regimen reviews conducted by a licensed pharmacist 5f. Successfully completes an annual comprehensive clinical skills competency review. The skills competency checklist is administered by a Georgia-licensed registered nurse, pharmacist or physician. Testing includes observation and verbal testing scenarios o Administer insulin, epinephrine, and B12 pursuant to physical direction and protocol o Administer medications via a metered dose inhaler o Conduct finger stick blood glucose testing following established protocol o Administer a commercially prepared disposable enema ordered by a physician o Assist residents in the supervisor of self-administration of medications • Provides bed bath, shower or tub bath as appropriate, • Provides appropriate care of skin, hair, nails, mouth and feet, • Provides good body alignment, positioning, and range of motion exercises for non-ambulatory residents, • Assists resident in and out of bed and with ambulation, • Assists resident with use of bedpan, urinal, commode and bathroom, • Assists with feeding and dressing resident, • Monitors and records temperature, pulse, respirations and blood pressure, as directed by the HWD. Significant changes in the residents' condition will be reported to the HWD immediately, • Changes simple dressings and ostomy bags, • Change Colostomy bags, • Assist with catheter cares, • Reminds and assists resident in taking pre-measured medications, • Maintains an accurate and complete record of care provided and documents observations appropriately, • Performs various housekeeping duties related to resident care, • Responsible for maintenance of electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Supports, instructs and educates the resident, family, and caregiver, • Provides personal care to the resident in a compassionate and understanding manner consistent with the Orchard philosophy, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Provides leadership oversight of team members and accountability to policies and procedures such as uniform, shift start times, absenteeism and professional interactions, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy, • Must be proficient in English and able to read, write and follow instructions in English (Rule 111-8-63-.20 2b):, • Demonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse) ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned. ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves

Job Description POSITION: Certified Medication Aide (CMA) TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident Care STATUS: Non-Exempt / Hourly SUMMARY This position administers prescribed medications and treatments under the direct supervision of the Health and Wellbeing Director. In addition, this position will provide personal care service to the residents and perform related tasks at the community in accordance with the plan of care assigned by the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program and a state approved trained medication assistant program, • Good standing on the Georgia Certified Medication Aide Registry and have no record of being terminated for cause relating to the performance of medication aide tasks (Rule 111-8-63-.20 5a), • Current certification in medication administration. Must be able to submit written competency test and skills check-off list prior to assuming position, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Administer physician ordered medication to resident's and maintain related medical records under the supervision of the Health and Wellbeing Director, • Verify identity of residents receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records, • Presents medication to resident and observes ingestion or other application, or administers medication, using specified procedures, • Takes vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions, • Documents reasons prescribed drugs are not administered, • Adheres to medication administration policy, • May receive supply of ordered medications and apportion, mix, or assemble drugs for administration to resident, • May record and restock medication inventory 5b. Participates in an annual CMA skills competency check which meets the requirements contained in the standardized clinical skills competency checklist used to certify medication aides. 5c. Successful demonstration of CMA skills during quarterly observations conducted by a licensed registered professional nurse or a pharmacist 5d. Follow state CMA protocols in order for the community to maintain compliance and successful completion of quarterly drug regimen reviews conducted by a licensed pharmacist 5f. Successfully completes an annual comprehensive clinical skills competency review. The skills competency checklist is administered by a Georgia-licensed registered nurse, pharmacist or physician. Testing includes observation and verbal testing scenarios o Administer insulin, epinephrine, and B12 pursuant to physical direction and protocol o Administer medications via a metered dose inhaler o Conduct finger stick blood glucose testing following established protocol o Administer a commercially prepared disposable enema ordered by a physician o Assist residents in the supervisor of self-administration of medications • Provides bed bath, shower or tub bath as appropriate, • Provides appropriate care of skin, hair, nails, mouth and feet, • Provides good body alignment, positioning, and range of motion exercises for non-ambulatory residents, • Assists resident in and out of bed and with ambulation, • Assists resident with use of bedpan, urinal, commode and bathroom, • Assists with feeding and dressing resident, • Monitors and records temperature, pulse, respirations and blood pressure, as directed by the HWD. Significant changes in the residents' condition will be reported to the HWD immediately, • Changes simple dressings and ostomy bags, • Change Colostomy bags, • Assist with catheter cares, • Reminds and assists resident in taking pre-measured medications, • Maintains an accurate and complete record of care provided and documents observations appropriately, • Performs various housekeeping duties related to resident care, • Responsible for maintenance of electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Supports, instructs and educates the resident, family, and caregiver, • Provides personal care to the resident in a compassionate and understanding manner consistent with the Orchard philosophy, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Provides leadership oversight of team members and accountability to policies and procedures such as uniform, shift start times, absenteeism and professional interactions, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy, • Must be proficient in English and able to read, write and follow instructions in English (Rule 111-8-63-.20 2b):, • Demonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse) ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned. ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves

Job Description POSITION: Resident Care Partner TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident Care STATUS: Non-Exempt/Hourly SUMMARY This position will provide personal care service and engagement with residents and perform related services at the community in accordance with the plan of care assigned by the primary licensed nurse. This position reports directly to the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program preferred, • Current, active certification on the Georgia Nursing Assistant Registry preferred, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Provides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophy- For example: physical transfers, personal hygiene tasks such as mouth care, bathing and dressing, activity support, guidance and direction, and most importantly the ability to make a personal connection and engage respectfully, compassionately and meaningfully, • Assists or leads small groups with engaging in one on one experiences with residents- Activities include socialization, personal growth, exercise, music, community integration, spiritual development, recreation and performance improvement under the direction of the Engagement Director, • Responsible for assigned resident care tasks, ensuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Resident care task includes but are not limited to maintaining personal hygiene, including bathing, oral care, and skin and nail care, hand washing, hair care, shaving, dressing, weighing, and bed making, • Answers residents' call signals (Is the first responder to resident calls), • Assists with toileting, including bowel and bladder retraining and perineal care, • Observes residents' conditions, measuring and recording food and liquid intake and output as needed and vital signs, and reports changes to professional staff, • Provides resident care by applying dressings and supervising exercise routines, • Provides residents help with walking, exercising, and moving in and out of bed, • Performs and assists with mobility, transferring, ambulation, positioning and range of motion, • Serves and collects food trays., • Uses appropriate and safe body mechanic techniques when lifting and/or transferring resident or supplies, • Transports residents to and from dining room using a wheelchair when applicable, • Uses aseptic technique for purpose of infection control; this includes good hand washing techniques and infection control policies, • Answers phones, directs visitors, and delivers messages to residents and staff members maintaining confidentiality of all resident care information and assures residents' rights and privacy are protected at all times, • Assists in orienting resident to environment and routines upon admission and throughout residency as needed, • Documents accurately all care given, including dietary intake and output, if necessary; temperature, weight, and pulse, • Reports to nurse or supervisor for written and verbal assignments, which include daily use of Personalize Service Plan for assigned residents before initiating care, • Participates in the planning of resident care through shift reports and resident care staffing meetings and informs verbally and/or submit in writing any observations and changes in a resident for the licensed nurse to evaluate, • Encourages/assists residents in keeping their rooms clean and orderly; also maintain nursing unit in a clean and orderly manner, • Escorts residents to appointments and/or therapy departments as needed, • Creates and maintains an atmosphere of warmth and personal interest as well as a calm environment, • Provides a warm, welcoming and friendly atmosphere for residents, family, visitors and staff, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves, • Exposure to medical equipment with the risk of lacerations or punctures

Job Description POSITION: Certified Medication Aide (CMA) TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director (HWD) DEPARTMENT: Resident Care STATUS: Non-Exempt / Hourly SUMMARY This position administers prescribed medications and treatments under the direct supervision of the Health and Wellbeing Director. In addition, this position will provide personal care service to the residents and perform related tasks at the community in accordance with the plan of care assigned by the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program and a state approved trained medication assistant program, • Good standing on the Georgia Certified Medication Aide Registry and have no record of being terminated for cause relating to the performance of medication aide tasks (Rule 111-8-63-.20 5a), • Current certification in medication administration. Must be able to submit written competency test and skills check-off list prior to assuming position, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Administer physician ordered medication to resident's and maintain related medical records under the supervision of the Health and Wellbeing Director, • Verify identity of residents receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records, • Presents medication to resident and observes ingestion or other application, or administers medication, using specified procedures, • Takes vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions, • Documents reasons prescribed drugs are not administered, • Adheres to medication administration policy, • May receive supply of ordered medications and apportion, mix, or assemble drugs for administration to resident, • May record and restock medication inventory 5b. Participates in an annual CMA skills competency check which meets the requirements contained in the standardized clinical skills competency checklist used to certify medication aides. 5c. Successful demonstration of CMA skills during quarterly observations conducted by a licensed registered professional nurse or a pharmacist 5d. Follow state CMA protocols in order for the community to maintain compliance and successful completion of quarterly drug regimen reviews conducted by a licensed pharmacist 5f. Successfully completes an annual comprehensive clinical skills competency review. The skills competency checklist is administered by a Georgia-licensed registered nurse, pharmacist or physician. Testing includes observation and verbal testing scenarios o Administer insulin, epinephrine, and B12 pursuant to physical direction and protocol o Administer medications via a metered dose inhaler o Conduct finger stick blood glucose testing following established protocol o Administer a commercially prepared disposable enema ordered by a physician o Assist residents in the supervisor of self-administration of medications • Provides bed bath, shower or tub bath as appropriate, • Provides appropriate care of skin, hair, nails, mouth and feet, • Provides good body alignment, positioning, and range of motion exercises for non-ambulatory residents, • Assists resident in and out of bed and with ambulation, • Assists resident with use of bedpan, urinal, commode and bathroom, • Assists with feeding and dressing resident, • Monitors and records temperature, pulse, respirations and blood pressure, as directed by the HWD. Significant changes in the residents' condition will be reported to the HWD immediately, • Changes simple dressings and ostomy bags, • Change Colostomy bags, • Assist with catheter cares, • Reminds and assists resident in taking pre-measured medications, • Maintains an accurate and complete record of care provided and documents observations appropriately, • Performs various housekeeping duties related to resident care, • Responsible for maintenance of electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Supports, instructs and educates the resident, family, and caregiver, • Provides personal care to the resident in a compassionate and understanding manner consistent with the Orchard philosophy, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Provides leadership oversight of team members and accountability to policies and procedures such as uniform, shift start times, absenteeism and professional interactions, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy, • Must be proficient in English and able to read, write and follow instructions in English (Rule 111-8-63-.20 2b):, • Demonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse) ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned. ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves

Job Description POSITION: Certified Medication Aide (CMA) TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director (HWD) DEPARTMENT: Resident Care STATUS: Non-Exempt / Hourly SUMMARY This position administers prescribed medications and treatments under the direct supervision of the Health and Wellbeing Director. In addition, this position will provide personal care service to the residents and perform related tasks at the community in accordance with the plan of care assigned by the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program and a state approved trained medication assistant program, • Good standing on the Georgia Certified Medication Aide Registry and have no record of being terminated for cause relating to the performance of medication aide tasks (Rule 111-8-63-.20 5a), • Current certification in medication administration. Must be able to submit written competency test and skills check-off list prior to assuming position, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Administer physician ordered medication to resident's and maintain related medical records under the supervision of the Health and Wellbeing Director, • Verify identity of residents receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records, • Presents medication to resident and observes ingestion or other application, or administers medication, using specified procedures, • Takes vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions, • Documents reasons prescribed drugs are not administered, • Adheres to medication administration policy, • May receive supply of ordered medications and apportion, mix, or assemble drugs for administration to resident, • May record and restock medication inventory 5b. Participates in an annual CMA skills competency check which meets the requirements contained in the standardized clinical skills competency checklist used to certify medication aides. 5c. Successful demonstration of CMA skills during quarterly observations conducted by a licensed registered professional nurse or a pharmacist 5d. Follow state CMA protocols in order for the community to maintain compliance and successful completion of quarterly drug regimen reviews conducted by a licensed pharmacist 5f. Successfully completes an annual comprehensive clinical skills competency review. The skills competency checklist is administered by a Georgia-licensed registered nurse, pharmacist or physician. Testing includes observation and verbal testing scenarios o Administer insulin, epinephrine, and B12 pursuant to physical direction and protocol o Administer medications via a metered dose inhaler o Conduct finger stick blood glucose testing following established protocol o Administer a commercially prepared disposable enema ordered by a physician o Assist residents in the supervisor of self-administration of medications • Provides bed bath, shower or tub bath as appropriate, • Provides appropriate care of skin, hair, nails, mouth and feet, • Provides good body alignment, positioning, and range of motion exercises for non-ambulatory residents, • Assists resident in and out of bed and with ambulation, • Assists resident with use of bedpan, urinal, commode and bathroom, • Assists with feeding and dressing resident, • Monitors and records temperature, pulse, respirations and blood pressure, as directed by the HWD. Significant changes in the residents' condition will be reported to the HWD immediately, • Changes simple dressings and ostomy bags, • Change Colostomy bags, • Assist with catheter cares, • Reminds and assists resident in taking pre-measured medications, • Maintains an accurate and complete record of care provided and documents observations appropriately, • Performs various housekeeping duties related to resident care, • Responsible for maintenance of electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Supports, instructs and educates the resident, family, and caregiver, • Provides personal care to the resident in a compassionate and understanding manner consistent with the Orchard philosophy, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Provides leadership oversight of team members and accountability to policies and procedures such as uniform, shift start times, absenteeism and professional interactions, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy, • Must be proficient in English and able to read, write and follow instructions in English (Rule 111-8-63-.20 2b):, • Demonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse) ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned. ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves

Job Description POSITION: Care Partner TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident Care STATUS: Non-Exempt/Hourly SUMMARY This position will provide personal care service and engagement with residents and perform related services at the community in accordance with the plan of care assigned by the primary licensed nurse. This position reports directly to the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program preferred, • Current, active certification on the Georgia Nursing Assistant Registry preferred, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Provides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophy- For example: physical transfers, personal hygiene tasks such as mouth care, bathing and dressing, activity support, guidance and direction, and most importantly the ability to make a personal connection and engage respectfully, compassionately and meaningfully, • Assists or leads small groups with engaging in one on one experiences with residents- Activities include socialization, personal growth, exercise, music, community integration, spiritual development, recreation and performance improvement under the direction of the Engagement Director, • Responsible for assigned resident care tasks, ensuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Resident care task includes but are not limited to maintaining personal hygiene, including bathing, oral care, and skin and nail care, hand washing, hair care, shaving, dressing, weighing, and bed making, • Answers residents' call signals (Is the first responder to resident calls), • Assists with toileting, including bowel and bladder retraining and perineal care, • Observes residents' conditions, measuring and recording food and liquid intake and output as needed and vital signs, and reports changes to professional staff, • Provides resident care by applying dressings and supervising exercise routines, • Provides residents help with walking, exercising, and moving in and out of bed, • Performs and assists with mobility, transferring, ambulation, positioning and range of motion, • Serves and collects food trays., • Uses appropriate and safe body mechanic techniques when lifting and/or transferring resident or supplies, • Transports residents to and from dining room using a wheelchair when applicable, • Uses aseptic technique for purpose of infection control; this includes good hand washing techniques and infection control policies, • Answers phones, directs visitors, and delivers messages to residents and staff members maintaining confidentiality of all resident care information and assures residents' rights and privacy are protected at all times, • Assists in orienting resident to environment and routines upon admission and throughout residency as needed, • Documents accurately all care given, including dietary intake and output, if necessary; temperature, weight, and pulse, • Reports to nurse or supervisor for written and verbal assignments, which include daily use of Personalize Service Plan for assigned residents before initiating care, • Participates in the planning of resident care through shift reports and resident care staffing meetings and informs verbally and/or submit in writing any observations and changes in a resident for the licensed nurse to evaluate, • Encourages/assists residents in keeping their rooms clean and orderly; also maintain nursing unit in a clean and orderly manner, • Escorts residents to appointments and/or therapy departments as needed, • Creates and maintains an atmosphere of warmth and personal interest as well as a calm environment, • Provides a warm, welcoming and friendly atmosphere for residents, family, visitors and staff, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves, • Exposure to medical equipment with the risk of lacerations or punctures

Job Description POSITION: Resident Care Partner TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident Care STATUS: Non-Exempt/Hourly SUMMARY This position will provide personal care service and engagement with residents and perform related services at the community in accordance with the plan of care assigned by the primary licensed nurse. This position reports directly to the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program preferred, • Current, active certification on the Georgia Nursing Assistant Registry preferred, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Provides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophy- For example: physical transfers, personal hygiene tasks such as mouth care, bathing and dressing, activity support, guidance and direction, and most importantly the ability to make a personal connection and engage respectfully, compassionately and meaningfully, • Assists or leads small groups with engaging in one on one experiences with residents- Activities include socialization, personal growth, exercise, music, community integration, spiritual development, recreation and performance improvement under the direction of the Engagement Director, • Responsible for assigned resident care tasks, ensuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Resident care task includes but are not limited to maintaining personal hygiene, including bathing, oral care, and skin and nail care, hand washing, hair care, shaving, dressing, weighing, and bed making, • Answers residents' call signals (Is the first responder to resident calls), • Assists with toileting, including bowel and bladder retraining and perineal care, • Observes residents' conditions, measuring and recording food and liquid intake and output as needed and vital signs, and reports changes to professional staff, • Provides resident care by applying dressings and supervising exercise routines, • Provides residents help with walking, exercising, and moving in and out of bed, • Performs and assists with mobility, transferring, ambulation, positioning and range of motion, • Serves and collects food trays., • Uses appropriate and safe body mechanic techniques when lifting and/or transferring resident or supplies, • Transports residents to and from dining room using a wheelchair when applicable, • Uses aseptic technique for purpose of infection control; this includes good hand washing techniques and infection control policies, • Answers phones, directs visitors, and delivers messages to residents and staff members maintaining confidentiality of all resident care information and assures residents' rights and privacy are protected at all times, • Assists in orienting resident to environment and routines upon admission and throughout residency as needed, • Documents accurately all care given, including dietary intake and output, if necessary; temperature, weight, and pulse, • Reports to nurse or supervisor for written and verbal assignments, which include daily use of Personalize Service Plan for assigned residents before initiating care, • Participates in the planning of resident care through shift reports and resident care staffing meetings and informs verbally and/or submit in writing any observations and changes in a resident for the licensed nurse to evaluate, • Encourages/assists residents in keeping their rooms clean and orderly; also maintain nursing unit in a clean and orderly manner, • Escorts residents to appointments and/or therapy departments as needed, • Creates and maintains an atmosphere of warmth and personal interest as well as a calm environment, • Provides a warm, welcoming and friendly atmosphere for residents, family, visitors and staff, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves, • Exposure to medical equipment with the risk of lacerations or punctures

Job Description POSITION: Resident Care Partner TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident Care STATUS: Non-Exempt/Hourly SUMMARY This position will provide personal care service and engagement with residents and perform related services at the community in accordance with the plan of care assigned by the primary licensed nurse. This position reports directly to the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program preferred, • Current, active certification on the Georgia Nursing Assistant Registry preferred, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Provides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophy- For example: physical transfers, personal hygiene tasks such as mouth care, bathing and dressing, activity support, guidance and direction, and most importantly the ability to make a personal connection and engage respectfully, compassionately and meaningfully, • Assists or leads small groups with engaging in one on one experiences with residents- Activities include socialization, personal growth, exercise, music, community integration, spiritual development, recreation and performance improvement under the direction of the Engagement Director, • Responsible for assigned resident care tasks, ensuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Resident care task includes but are not limited to maintaining personal hygiene, including bathing, oral care, and skin and nail care, hand washing, hair care, shaving, dressing, weighing, and bed making, • Answers residents' call signals (Is the first responder to resident calls), • Assists with toileting, including bowel and bladder retraining and perineal care, • Observes residents' conditions, measuring and recording food and liquid intake and output as needed and vital signs, and reports changes to professional staff, • Provides resident care by applying dressings and supervising exercise routines, • Provides residents help with walking, exercising, and moving in and out of bed, • Performs and assists with mobility, transferring, ambulation, positioning and range of motion, • Serves and collects food trays., • Uses appropriate and safe body mechanic techniques when lifting and/or transferring resident or supplies, • Transports residents to and from dining room using a wheelchair when applicable, • Uses aseptic technique for purpose of infection control; this includes good hand washing techniques and infection control policies, • Answers phones, directs visitors, and delivers messages to residents and staff members maintaining confidentiality of all resident care information and assures residents' rights and privacy are protected at all times, • Assists in orienting resident to environment and routines upon admission and throughout residency as needed, • Documents accurately all care given, including dietary intake and output, if necessary; temperature, weight, and pulse, • Reports to nurse or supervisor for written and verbal assignments, which include daily use of Personalize Service Plan for assigned residents before initiating care, • Participates in the planning of resident care through shift reports and resident care staffing meetings and informs verbally and/or submit in writing any observations and changes in a resident for the licensed nurse to evaluate, • Encourages/assists residents in keeping their rooms clean and orderly; also maintain nursing unit in a clean and orderly manner, • Escorts residents to appointments and/or therapy departments as needed, • Creates and maintains an atmosphere of warmth and personal interest as well as a calm environment, • Provides a warm, welcoming and friendly atmosphere for residents, family, visitors and staff, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves, • Exposure to medical equipment with the risk of lacerations or punctures

Job Description POSITION: Certified Medication Aide (CMA) TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director (HWD) DEPARTMENT: Resident Care STATUS: Non-Exempt / Hourly SUMMARY This position administers prescribed medications and treatments under the direct supervision of the Health and Wellbeing Director. In addition, this position will provide personal care service to the residents and perform related tasks at the community in accordance with the plan of care assigned by the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program and a state approved trained medication assistant program, • Good standing on the Georgia Certified Medication Aide Registry and have no record of being terminated for cause relating to the performance of medication aide tasks (Rule 111-8-63-.20 5a), • Current certification in medication administration. Must be able to submit written competency test and skills check-off list prior to assuming position, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Administer physician ordered medication to resident's and maintain related medical records under the supervision of the Health and Wellbeing Director, • Verify identity of residents receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records, • Presents medication to resident and observes ingestion or other application, or administers medication, using specified procedures, • Takes vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions, • Documents reasons prescribed drugs are not administered, • Adheres to medication administration policy, • May receive supply of ordered medications and apportion, mix, or assemble drugs for administration to resident, • May record and restock medication inventory 5b. Participates in an annual CMA skills competency check which meets the requirements contained in the standardized clinical skills competency checklist used to certify medication aides. 5c. Successful demonstration of CMA skills during quarterly observations conducted by a licensed registered professional nurse or a pharmacist 5d. Follow state CMA protocols in order for the community to maintain compliance and successful completion of quarterly drug regimen reviews conducted by a licensed pharmacist 5f. Successfully completes an annual comprehensive clinical skills competency review. The skills competency checklist is administered by a Georgia-licensed registered nurse, pharmacist or physician. Testing includes observation and verbal testing scenarios o Administer insulin, epinephrine, and B12 pursuant to physical direction and protocol o Administer medications via a metered dose inhaler o Conduct finger stick blood glucose testing following established protocol o Administer a commercially prepared disposable enema ordered by a physician o Assist residents in the supervisor of self-administration of medications • Provides bed bath, shower or tub bath as appropriate, • Provides appropriate care of skin, hair, nails, mouth and feet, • Provides good body alignment, positioning, and range of motion exercises for non-ambulatory residents, • Assists resident in and out of bed and with ambulation, • Assists resident with use of bedpan, urinal, commode and bathroom, • Assists with feeding and dressing resident, • Monitors and records temperature, pulse, respirations and blood pressure, as directed by the HWD. Significant changes in the residents' condition will be reported to the HWD immediately, • Changes simple dressings and ostomy bags, • Change Colostomy bags, • Assist with catheter cares, • Reminds and assists resident in taking pre-measured medications, • Maintains an accurate and complete record of care provided and documents observations appropriately, • Performs various housekeeping duties related to resident care, • Responsible for maintenance of electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Supports, instructs and educates the resident, family, and caregiver, • Provides personal care to the resident in a compassionate and understanding manner consistent with the Orchard philosophy, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Provides leadership oversight of team members and accountability to policies and procedures such as uniform, shift start times, absenteeism and professional interactions, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy, • Must be proficient in English and able to read, write and follow instructions in English (Rule 111-8-63-.20 2b):, • Demonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse) ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned. ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves

Job Description POSITION: Resident Care Partner TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident Care STATUS: Non-Exempt/Hourly SUMMARY This position will provide personal care service and engagement with residents and perform related services at the community in accordance with the plan of care assigned by the primary licensed nurse. This position reports directly to the Health and Wellbeing Director. QUALIFICATIONS AND EDUCATION REQUIREMENTS • High school diploma or GED, • Successful completion of a state approved nursing assistant training program preferred, • Current, active certification on the Georgia Nursing Assistant Registry preferred, • Must successfully clear a background check, TB skin test or x-ray, and health screening, • Current CPR certification, • Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner PRINCIPLE DUTIES AND RESPONSIBILITIES • Provides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophy- For example: physical transfers, personal hygiene tasks such as mouth care, bathing and dressing, activity support, guidance and direction, and most importantly the ability to make a personal connection and engage respectfully, compassionately and meaningfully, • Assists or leads small groups with engaging in one on one experiences with residents- Activities include socialization, personal growth, exercise, music, community integration, spiritual development, recreation and performance improvement under the direction of the Engagement Director, • Responsible for assigned resident care tasks, ensuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards, • Resident care task includes but are not limited to maintaining personal hygiene, including bathing, oral care, and skin and nail care, hand washing, hair care, shaving, dressing, weighing, and bed making, • Answers residents' call signals (Is the first responder to resident calls), • Assists with toileting, including bowel and bladder retraining and perineal care, • Observes residents' conditions, measuring and recording food and liquid intake and output as needed and vital signs, and reports changes to professional staff, • Provides resident care by applying dressings and supervising exercise routines, • Provides residents help with walking, exercising, and moving in and out of bed, • Performs and assists with mobility, transferring, ambulation, positioning and range of motion, • Serves and collects food trays., • Uses appropriate and safe body mechanic techniques when lifting and/or transferring resident or supplies, • Transports residents to and from dining room using a wheelchair when applicable, • Uses aseptic technique for purpose of infection control; this includes good hand washing techniques and infection control policies, • Answers phones, directs visitors, and delivers messages to residents and staff members maintaining confidentiality of all resident care information and assures residents' rights and privacy are protected at all times, • Assists in orienting resident to environment and routines upon admission and throughout residency as needed, • Documents accurately all care given, including dietary intake and output, if necessary; temperature, weight, and pulse, • Reports to nurse or supervisor for written and verbal assignments, which include daily use of Personalize Service Plan for assigned residents before initiating care, • Participates in the planning of resident care through shift reports and resident care staffing meetings and informs verbally and/or submit in writing any observations and changes in a resident for the licensed nurse to evaluate, • Encourages/assists residents in keeping their rooms clean and orderly; also maintain nursing unit in a clean and orderly manner, • Escorts residents to appointments and/or therapy departments as needed, • Creates and maintains an atmosphere of warmth and personal interest as well as a calm environment, • Provides a warm, welcoming and friendly atmosphere for residents, family, visitors and staff, • Maintains the dignity of the resident, • Provides person-centered care across treatment settings to improve the quality of life, • Consults and collaborates with the interdisciplinary team and others involved in the resident's care, • Focuses on solving conflict and not blaming, • Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things COMPETENCIES • Practices infection control and special precautions in all resident care duties, • Works with integrity; upholds organizational values, • Must be able to work semi-independently and have strong written and verbal communication skills, • Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals, • Ability to write reports and correspondence, • Ability to speak effectively in front of others, • Ability to solve practical problems and deal with a variety of variables in situations, • High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss, • Attention to detail to ensure accuracy ORCHARD EXPECTATIONS: • Adheres to all Orchard policies and procedures, • Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules, • Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook, • Maintains positive communication and team collaboration, • Serves as an ambassador for Orchard at all times, • Demonstrates ongoing responsibility for self-education, • Maintains resident and personal safety regarding occupational health and safety, • Attends regularly scheduled department meetings, • Responsible for maintaining all continuing education and training requirements for position, • Attends and participates in onsite training and continuing education as required, • Participates in safety program, as requested, • Cooperates to investigate employee injuries, • Promotes and support safety awareness and implement safety operations, • Participates in orientation of new employees, • Participates in volunteer orientations, training and education as requested, • Remains updated on all state regulations related to position, • Ensures compliance with all state and federal regulations (i.e. OSHA), • Participates in the risk management programs, • Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving, • Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents, • Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards, • Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times, • Perform other related duties as assigned ORCHARD STANDARDS All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices. F-A-M-I-L-Y First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration. Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" Attitude With a can-do character we are committed to creative solution focused problem solving. ADA Requirements (essential functions) Physical Requirements Lifting More than 25 lbs, routinely More than 50 lbs, occasionally Transfer 150 lb. or greater resident weight Sitting 1 - 3 hours/day Standing 4 - 5 hour/day Walking 2 - 4 hours/day Bend, stoop, squat, and/or twist Repeatedly throughout day Climbing stairs Repeatedly throughout day Reaching 3 4 hours/day arms shoulder level Use of telephone 1 - 2 hours/day Working under pressure 3 4 hours/day Working rapidly for long periods 2 - 3 hours/day Use of keyboard/computer, printer, fax, copier 1 - 2 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). May occasionally work longer than 8 hours/day. Cognitive or Mental Requirements The following cognitive or mental requirements are necessary on a daily basis: • Critical thinking, • Reading, • Writing, • Mathematics, • Drawing conclusions from written or computer-generated materials, • Analyzing data or report information, • Implementing recommendations by coordinating persons and/or other resources, • Indoors, • Possible exposure to communicable diseases, • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves, • Exposure to medical equipment with the risk of lacerations or punctures

Job Description Our Mission and Vision: The mission of United Cerebral Palsy of Georgia is to positively support and impact the achievement of a Life Without Limits for people with intellectual and developmental disabilities. UCP of Georgia’s vision is to create a community in which every person, regardless of ability, can participate as an equal citizen. To realize this vision, UCP of Georgia offers supports designed to help people maximize their potential and achieve independent, productive, and rewarding lives. Job Summary: To provide administrative support to the residential program. Supervisory Responsibility: None Duties • Run monthly weight report and provide follow up with RD for missing data, • Filing of site inspections on drive and inform management of missing forms each month, • Receive month Fire/Severe weather drills from all locations and file on drive, • Track moving and traffic violations for vehicles assigned to residential. Work with staff to identify driver, follow up with payroll and HR on discipline and deduction., • Preparing Red Books/blue Books for admission, • DDP notes for assigned caseload, • Respond to requests and referrals for service. Route according to status of potential individual., • Obtain information for new admissions from RDs/Managers within 14 days after new admission: Upload of Admission Agreement, Annual forms, Other new admission documentation to Ebridge. Set up new admissions in Therap and Ebridge., • Prescreening applicants and completing interviews as needed, • Partnering with HR to schedule candidates for training., • Coordinate and arranging quarterly van cleanings., • Send Annual day to day agreements to recipients and ensure they are returned and file (100%), • Monthly updating residential list and contacts and distribute, • Download comments from OnShift and provide summary to upper management., • Submission of PPSV packets for all new admissions (work with RD’s in outlying areas), • Researching community resources and activities and share with managers for incorporation in monthly activity calendars., • Provide updated contact numbers to the security alarm company., • Purchasing of replacement items for homes (work with residential quality improvement coordinator) and items needed for new admissions., • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Ability to prioritize tasks and to delegate them when appropriate., • Ability to function well in a high-paced and at times stressful environment. CPR/First Aid, CPI, UCP Medication Administration Training Education and Experience: Bachelor’s degree in human services or related field; 2 years working in Direct Support for the IDD community. Physical Requirements: The list of requirements below must be met with or without reasonable accommodations. • Must be able to remain in a stationary position 50% of the time., • Must be able to occasionally move about to access file cabinets, office machinery and other locations in the building., • Must be able to continually operate a computer and other office machinery such as a calculator, copier machine and computer printer., • Must be able to communicate and converse with others, detect and discern others’ communication, and express oneself., • Must be able to relay information to all levels of staff., • Must be able to lift and/or move up to 15 lbs., • Must be able to operate a motor vehicle

Job Description JOB SUMMARY The purpose of this classification is to perform administrative/secretarial work in support of a specific division, unit, function, or process within an assigned division/department. ESSENTIAL JOB FUNCTIONS • Works closely with the Senior Executive Staff to prepare, obtain, and process approved purchase orders, requisitions, etc.; initiate and process oayment of bills/invoices., • Research documents as needed concerning circumstances regarding past policies, decisions, actions, correspondence, etc., • Gather, assemble, format data, and prepare preliminary analysis for budget preparation; prepare and assist as needed in presentation of preliminary and final budget documents; monitor data and systems for budget tracking and reporting., • Assist as needed referencing preparing revenue and expenditure forecasts; prepare baseline budget and revisions; process approved budget requests; reconcile expenditures; prepare and process approved transfer of budget allotments., • Request travel advances and reconcile expense reports., • Perform general office functions of department as needed., • Assist with maintenance, reconciliation, and reporting of Federal and State Asset Forfeiture accounts., • In accordance with the departmental succession planning, the incumbent must be familiar with the job requirements of Administrative Assistant and Staff Assistant in the event they may be required to fill in as backup to those positions., • Assist with preparing and typing contracts and agreements or related documents as needed. Coordinates or attends meetings referencing budgets and other activities as needed, • Receives, reviews, types and/or distributes documentation and enters/files data., • Provides support for department/division personnel and/or staff members; answer telephone calls and route to appropriate personnel; types, transcribes, edits, or proofreads correspondence; assist in coordinating training activities and travel arrangements for department staff., • Processes budgetary and financial documentation; maintains financial ledgers and records; maintains running balances for department budgetary accounts; monitors expenditures to ensure compliance with approved budget; compiles data and prepares budget management plan; develops spreadsheets to calculate line items, salaries, and capital expenses; assists with budget planning., • Processes payroll and personnel documentation; research discrepancies and enters data into computer; and processes worker’s compensation forms/reports., • Coordinates data entry functions; oversees and assists with keying of data into computer system; enters, retrieves, reviews or modifies data in computer database; verifies accuracy of entered data and makes corrections., • Operates a personal computer, postage machine, printer, scanner, typewriter, copy machine, fax machine, calculator, telephone, shredder, or other equipment as necessary to complete essential functions, to include the use of word processing, database, spreadsheet, desktop publishing, email, Internet, or other computer programs., • Maintains current manuals, procedure manuals, codes/ordinances, directories, and other reference materials., • Performs customer service functions; provides information/assistance regarding unit/department services, activities, locations, procedures, timeframes, documentation, fees, or other issues; distributes forms and documentation as requested., • Responds to complaints and questions related to unit, division, or department operations; provides information, research problems, and initiates problem resolution; resolves situations involving complex issues or upset/angry customers., • Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; retrieves messages from voice mail or answering machine; initiates and returns calls as necessary., • Performs general/clerical tasks, which may include making copies, distributing documentation, sending/receiving faxes and email messages, filing documentation, or processing incoming/outgoing mail. Education and Experience: Formal education equivalent of a Bachelor's degree is preferred in accounting, finance or related field. Equivalent combination of experience and training which provides the required knowledge, skills, and abilities for the job. Must have knowledge of document filing systems, customer service, and records management and at least 2 year of budget experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Special Qualifications: N/A Knowledge, Skills, and Abilities: • Ability to review, classify, categorize, prioritize, and/or analyze data., • Ability to apply principles and in coordinating activities of a project, program, or designated area of responsibility., • Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions., • Ability to utilize a wide variety of reference, descriptive, and/or advisory data and information., • Ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs., • Ability to apply facts and principles for developing approaches and techniques to resolve problems. The work is light which requires exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. • Mental Acuity: Ability to make rational decisions through sound logic and deductive processes., • Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers., • Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. Work is performed without exposure to adverse environmental conditions.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Position Summary A pioneer in the tech industry, Public Safety Brands is proudly a US manufacturer and supplier of digital evidence management services, consisting of multiple capture vehicles, including body cameras, in-car video, mobile routers, and situational awareness software technologies for law enforcement, transportation agencies, and industrial related vertical markets. Public Safety Brands prides itself on working closely with its customer partners to incorporate industry best practices, shaping the technology to help solve critical legal evidence capture challenges. Reporting to the Director of the Client Success, the primary function of this role includes acting as the main point of contact for existing clients, advocating for them within the infrastructure of Utility, with a goal of fostering overall client satisfaction and retention. This includes driving feature and function adoption within an existing book of business by offering and marketing services within the Public Safety Brands portfolio, in parallel with services support coverage based on the needs of the client base served. It will be required to also obtain local area market intelligence from multiple sources within the assigned book of business, including interrelated departments and associations. The role is designed to visit an average of 2 to 3 clients per traveling week, with after-action reporting, follow up on open items crucial to the continued success of the client. To ensure client satisfaction levels, cold-calling, and relationship cultivation will be required. This role is relies heavily on travel in and around the continental United States, with 50% of working time being allocated to onsite interactions with Utility’s top-tier accounts. Managing expenses within budget along with reporting to leadership. Administrative functions of the role include generating leads, quotes, estimates, for various software services and hardware components. Other major functions of this role include supporting activities and coordination to successfully close contract renewals, identifying service gaps, documenting customer interactions, uncovering competitive offerings, understanding local area mandates/legislation, and other customer service functions as deemed essential to the business success by the Utility leadership team. This role will work closely with the following teams: Client & Partner Success, Client Experience, Production, Project Management, Product Management, Support and Accounting. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: • 50% travel requirement., • Serve as the primary point of contact for assigned book of business (clients)., • Focused on the customer life cycle post-sales, specifically client satisfaction and retention., • Conduct 2 – 3 onsite visits per traveling week with assigned clients., • Engage with 100% of the assigned book of business each quarter through onsite visits, calls, meetings, or proactive feature and update outreach., • Develop and maintain strong relationships with key client stakeholders., • Maintain the highest levels of enthusiasm with all clients, in the face of a fast-paced, yet rewarding environment., • Document specific client interactions, escalate to the appropriate department, and follow to resolution., • Track client feature usage and adoption to identify opportunities to maximize value and return on investment., • Facilitate the education of the client on evolving Utility features and functionality., • Advocate for the client within the Utility scope of products., • Provide product and service feedback from clients to the Utility infrastructure with the goal of creating a better overall client experience., • Partner with the outside sales team in facilitating requests for pricing, support, and/or activities that lead to greater speed-to-revenue., • Completion of after-action reporting visits and debrief with direct report and UA leadership., • Maintenance of contacts, leads, and opportunities in UA’s HubSpot platform., • Provide troubleshooting and escalate as needed., • Identify and act upon upselling/cross-selling opportunities., • Report on local legislation impacting video evidence and camera collection systems, in the market., • Process quotes and sales estimates as needed., • Track sales orders and aid with providing shipping updates to clients., • Support outside sales team as needed., • Complete tickets, tasks and /or other required CRM activities in the designated ERP system., • Aggregate purchases over historical timelines., • Respond to all emails and calls in a timely manner., • Support survey functions as required., • You love what you do and have a positive attitude. You care about your teammates and the results of your work while, • Open to feedback and continual professional improvement. Flexible and adaptable., • Quality orientation. Follow through on commitments. A doer who gets it done., • Producer of significant output with minimal wasted effort. Excellent organizational skills and ability to prioritize issues., • Self-starter who appropriately tackles problems and finds solutions., • Approaches work with a team player mindset., • Knowledgeable in your field while also humble to always learn something new and be open to new information., • Exudes a high degree of self-awareness, embodies superb active listening skills, and can handle interpersonal relationships judiciously and empathetically. Always exercises good judgment while under pressure., • Speaks and writes articulately and likes to build strong relationships across the organization. Shows appreciation for other views and input., • Ability to think creatively to source information., • Associate degree required (Bachelor’s Degree in Business Administration or related field preferred)., • 2+ years of direct client relations management., • Demonstrated success in handling dynamic and evolving business circumstances., • Client first attitude: while maintaining diligence in commitments and connecting with your manager as situations arise requiring leadership support., • Proficiency with MS Office Suite, particularly MS Excel required., • Experience in Oracle NetSuite preferred., • Experience in HubSpot platform preferred., • Demonstration of strong customer service focus., • Proactive, continuous improvement approach towards client service., • Excellent communication skills., • Strong analytical and multitasking skills., • Healthy attention to detail., • Application of high levels of organization and prioritization., • Ability to work well in a team environment., • Capacity to prioritize and meet deadlines in a fast-paced corporate environment., • Fluent understanding of sales principles and best demonstrated client service practices. This role requires the employee to have the ability to maintain a stationary and an upright position consistently. Employees must be able to move occasionally within the office to access file cabinets, office machinery, and other resources. The ideal candidate should be able to spend 60% of the time in a stationary posture and 40% of the time in a vertical posture. This position involves consistently utilizing computer operations and various office productivity machinery and tools, including a printer and computer. The ideal candidate should be able to spend 75% of the time working in computer operations. The employee seldom uses their balance, flights, ladders, and forklifts to maintain by ascending and descending as part of their job responsibilities. The employee seldomly changes their body position to assist in moving objects or gaining access to items. The employee should be able to consistently and effectively communicate information and concepts for mutual understanding, including conveying precise details during these interactions. For accurate task execution, it is essential that the employee frequently maintains consistent specific vision abilities, especially the capability to discern close-up details within a few feet of the observer. Seldomly this role entails the transportation of boxes weighing between a minimum of 5 pounds and a maximum of 30 pounds throughout the office to meet various demands. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Description Field IT Engineer Onsite | Atlanta, GA Position Overview: We are looking for a talented IT professional to join our leading digital banking client’s team, supporting day-to-day IT operations across local, regional, and global business and IT functions. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is ready to make an impact with cutting-edge technology and a forward-thinking organization. Key Responsibilities: • Provide hands-on IT support, including LAN/WAN network, telephony, and printer support., • Support PCs, laptops, desktops, and high-end engineering workstations, including staging, restore, and recovery., • Manage global information security efforts, including virus protection, backups, recovery, and audits., • Resolve help desk incidents within service level agreements, tracking and resolving IT issues with global teams., • Support end users and senior management in both office and remote hybrid environments., • Lead IT projects related to real estate, network installations, and maintenance of communication and AV equipment., • Oversee IT asset inventory, stocktakes, and audits, ensuring smooth vendor support and procurement processes., • Actively participate in IT planning, program execution, and business continuity planning., • Manage site computer rooms and coordinate disaster recovery efforts., • Lead IT upgrades, new implementations, refresh programs, and expansions driven by corporate real estate activities., • Communicate and collaborate effectively with global, regional, and site-based teams, solution partners, and management., • Proficient in IT infrastructure and executive office support., • Strong ability to support key executive events, such as management meetings., • Self-motivated, detail-oriented, and quick to learn, with the ability to innovate and adapt in a fast-changing environment., • Effective communication skills at all levels of management., • Ability to manage multiple sites and support global IT needs., • Flexibility in working hours to accommodate project timelines and office hours., • High degree of autonomy, service orientation, and a results-driven approach., • Bachelor’s degree or relevant certification in IT, Computer Engineering, Electronics, or related discipline., • Experience with Microsoft Windows 11 and server/Dell PC client support., • Familiarity with CISCO switches, routers, networks, and telephony systems., • Expertise in implementing structured cabling and network layouts., • Experience managing complex support issues within a globally dispersed organization., • Knowledge of global wired and wireless network technologies, DNS/DHCP, WAN, and LAN technologies., • At least 3-5 years of relevant experience in LAN/WAN and technical support. Why Join Us? This is an exciting opportunity to work with a leading digital banking client that is shaping the future of financial services. You’ll be part of a dynamic team that embraces innovation and values your expertise. Join us to help drive meaningful change while advancing your career in a supportive, growth-oriented environment.

Job Description Title: IT Support Specialist Location: Atlanta, GA- 1001 Summit Blvd NE Ste. 1850 Atlanta, GA 30319 Duration: 6-month contract-to-hire Schedule: 5 days onsite/week Pay Rate: 28-30/hr Must Haves: • 2–4 years of experience in IT support, • Hands-on experience using ticketing systems to manage support requests, • Demonstrated success in previous IT support roles, • Working knowledge of Active Directory, Windows OS, printer management, and mobile devices, • AV & video conferencing exposure strongly preferred, • Excellent communication and problem-solving skills, • Strong ability to work independently and handle multiple support issues simultaneously, • Must have reliable transportation and valid Driver's License Plusses: • Experience supporting Telecom vendors Job Description: A client is seeking to onboard an IT Support Specialist for a six-month contract-to-hire role, with the expectation of working onsite five days a week. The position is with a leading infrastructure construction and engineering firm in North America, known for its expertise in designing and building critical infrastructure such as highways, bridges, rail systems, dams, aviation facilities, and water management projects. The selected individual will be responsible for providing remote support to approximately 150 employees and desk-side support to around 40 onsite staff. Key responsibilities include user setups, password resets, Active Directory management, printer support, Windows administration, and assistance with onboarding processes. All support inquiries will be managed through the company’s internal proprietary system. They are looking for someone who wants to grow in their career.

Job Description Field Service Technician/ Desktop Support • Must have printer/POS experience, • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals., • Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers., • Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers), • Break/Fix at component level– Desktops; Laptops; printers, • Documents, maintains, upgrades or replaces hardware and software systems., • Imaging and image recovery, • Provides technical support in activities associated with the identification, prioritization and resolution of reported problems., • Install / Re-install various software packages and updates, • Activities include recognition, research, isolation, resolution, and follow-up., • Must have a clean driving record – No open tickets or warrants – No major violations, • Must have an active driver’s license

Job Description Join Our Team as a Technical Support Specialist Company: Public Safety Brands Location: Decatur, Ga Job Type: Full-time Salary: $21.64/hr About Us: Public Safety Brands is an innovative technology company that continually delivers groundbreaking digital systems for frontline professions that depend on speed, accuracy, easy-to-access data, and transparency in their work. Immerse yourself in our vibrant culture. At Public Safety Brands, we foster a purpose-driven environment that values ethical practices and teamwork. We prioritize transparency and trust-building, creating a supportive atmosphere for growth and innovation. Our team wholeheartedly embraces diversity, promoting an inclusive harmony. We highly value work-life balance and celebrate employees' contributions within a recognition-driven culture. Join us at Public Safety Brands for a fulfilling experience where positive impact and collaboration shape a brighter future. Your Role: Reporting to the Call Center Manager, the Technical Support Specialist (TSS) serves as the first line of support for clients seeking assistance with Utility products or services. The TSS is responsible for delivering prompt, professional, and customer-focused technical assistance through phone, chat, and email channels. This role involves troubleshooting common technical issues such as network connectivity, hardware malfunctions, software errors, and access-related problems using established procedures and internal knowledge bases. The TSS is expected to accurately document interactions, categorize tickets appropriately, and follow established workflows and service level agreements (SLAs). Strong analytical, organizational, and communication skills are essential, as the TSS must actively listen, ask relevant questions, and translate complex issues into understandable solutions for clients. When issues cannot be resolved at the Tier 1 level, the TSS will escalate them to higher-tier support teams with all necessary context and documentation, ensuring a seamless handoff. In addition to resolving issues, the TSS plays a key role in user education, client retention, and identifying trends or recurring issues to help improve support processes. A commitment to continuous learning, professionalism under pressure, and a customer-first mindset is critical for success in this role What You'll Do: The essential functions include, but are not limited to, the following: • Serve as the first point of contact for clients seeking technical support, delivering excellent customer service through professional, clear, and empathetic communication., • Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures., • Troubleshoot and resolve issues related to Utility applications and hardware, including, Polaris, Rocket, EOS devices and accessories., • Perform basic network and connectivity troubleshooting (LAN/WAN/Wi-Fi) and assist with simple configurations when needed., • Accurately document all customer interactions, issue details, troubleshooting steps, and resolutions in the Zendesk ticketing system., • Escalate complex or unresolved issues to Tier 2/3 support, providing detailed case notes and full context for efficient handoff., • Educate users on system functionality, product usage, and best practices to reduce repeat incidents and improve user experience., • Proactively identify patterns in support requests and contribute feedback to improve internal documentation and processes., • Participate in scheduled on-call rotation to support after-hours client needs., • Arrive on time for scheduled shifts, remain fully engaged during working hours, and maintain reliable attendance., • High school diploma or GED required., • 1+ years of experience in technical support, help desk, or IT service environment., • Prior customer service or contact center experience., • Strong verbal and written communication skills with the ability to explain technical issues in plain language., • Familiarity with Windows OS, basic PC hardware, and general troubleshooting methods., • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment., • Working knowledge of LAN, WAN, and Wi-Fi networking concepts., • Basic understanding of Linux-based systems and command-line navigation is beneficial., • Experience with Zendesk or other ticketing systems preferred., • Passionate: You love what you do and have a positive attitude. You care about your teammates and the results of your work while demonstrating humility., • Coachable: Open to feedback and continual professional improvement. Flexible and adaptable., • High Standards: Quality orientation. Follow through on commitments. A doer who gets it done., • Efficient: Producer of significant output with minimal wasted effort. Excellent at organizing, planning, and prioritizing., • Proactive: Self-starter who appropriately tackles problems and finds solutions., • Collaborative: Approaches work with a team-player mindset. Knowledgeable in your field while also humble and open to new information., • Emotional Intelligence: Exudes a high degree of self-awareness, embodies superb active listening skills, and has the ability to handle interpersonal relationships judiciously and empathetically. Always exercise good judgment while under pressure., • Communicator: Speaks and writes clearly and articulately. Likes to build strong relationships across the organization. Shows appreciation for others' views and input. \, • Resourceful: Ability to think creatively to source information Why join us? Utility provides a comprehensive program for our employees’ five pillars of well-being and benefits: * Emotional Health: Paid Time Off – 3 weeks per calendar year * Physical Health: Selection of ten group health plans to fit every family situation – several are fully paid for employees and dependents. Dental, Vision, Flexible Spending Accounts, and Health Savings Accounts are available. * Social Health: Community Online Academy on a variety of courses for personal development * Professional Health: Tuition Reimbursement for College Courses and Continuing Education Expenses * Financial Health: Retirement Savings Plan with 100% match up to 4% with immediate vesting * Other Benefits: Voluntary Insurance, Basic Life AD&D, Critical Illness, and Accident Insurance * Enjoy a free chef-inspired lunch Monday through Thursday: The company provides a delicious chef-inspired lunch from Monday through Thursday, eliminating the need to worry about meal planning and preparation on those days. * Physical Demands and Work Environment The physical demands described here must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. This role requires the employee to have the ability to maintain a stationary and an upright position regularly. Regular movement within the office is required to access file cabinets, office machinery, and other resources. This role involves continuous operation of a computer and other office productivity machinery and tools, including a printer and computer. Regularly, the employee changes their body position to assist in moving objects or gaining access to items. The capacity to convey information and concepts effectively for mutual understanding must be possessed by the employee. They must also possess the capability to share precise details during such interactions. Specific vision capabilities, particularly the ability to observe details at close range (within a few feet of the observer), are essential for performing tasks accurately. This role involves the occasional transportation of boxes weighing between a minimum of 5 pounds and a maximum of 30 pounds throughout the office to fulfill diverse demands. The employee occasionally carries out their responsibilities while being exposed to various outdoor weather conditions. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Description Do you have past experience with a credit union, bank or related financial institution prospecting, developing, and securing Business / Commercial members (customers / clients)? Do you have past experience contacting area businesses to share business banking services and treasury services with the end goal of securing those businesses as members / customers? If yes, then apply now! Title: Business Relationship Manager Reports to: Business Services Sales Manager Salary information: $75,000 base + Commission structure Location: This person will have office space at our headquarters location (400 Porsche Ave, Atlanta, GA 30354) with an assigned territory in the greater Atlanta, GA geography. We believe great work is to be rewarded with great benefits. Our benefits include, but aren’t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” The Business Relationship Manager is responsible for the development, oversight, and expansion of member business relationships within an assigned geographical area. They engage in business development, sales calls, and other initiative-taking activities to acquire new business member clients or expand upon the relationship with existing business members to offer credit union products and services that are beneficial to the client and generates additional deposit and loan growth for the credit union. Essential Duties and Responsibilities: Other duties may be assigned. • Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:, • I promise to be mindful of your time with fast, efficient, courteous, and friendly service., • I promise to demonstrate integrity in all my interactions., • I promise to always treat you with dignity and respect., • I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions., • I promise to safeguard the security and confidential nature of your financial information., • I promise to greet you with a smile and thank you for your business when your transaction is completed., • I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service., • Identify and acquire new business relationships through prospecting, pipeline management, referral resources, community engagement, planned calling activities, and both in person and telephone outreach efforts., • Develops and maintains a network of local market Centers of Influence (COI) contacts., • Engages with business owners and key decision makers to discover their business needs; Proactively identifies and successfully converts sales opportunities through needs-based conversations., • Builds trust and rapport with potential business clients; gains full understanding of their business, business operating cycle, processes, financial well-being, revenue streams, receivables status, and strategic objectives., • Maintains awareness or and identifies risks associated with the credit worthiness of business clients; Collaborates with internal stakeholders relevant to the Credit Union’s risk associated with a given business client(s)., • Partners with business lending, treasury management, branch managers, and other internal departments to ensure effective and efficient delivery of all products and services and resolve of all issues that may arise., • Offers appropriate products and services and guidance aimed at enabling prospective business members to achieve their financial goals, accelerate receivables, improve internal payment and cash management practices, secure financing for growth or expansion, and manage business deposits., • Works with local branch manager and branch staff to maximize opportunities to offer Credit Union membership to business member employees., • Collaborates with local branch manager(s) to develop and implement executable plans to leverage calling efforts to meet member growth objectives., • Facilitates the ability for the business member to speak with internal business partners for resolution of inquiries and concerns that cannot be resolved by yourself., • Completes member relationship-building assignments, such as follow up calls, pre-determined member contact intervals, incentive announcements, and acknowledgement of important dates (birthdays, anniversaries, etc.)., • Maintains up to date product knowledge; has a full understanding of the features and benefits of the related products and services offered by the credit union, • Maintains knowledge of diverse types of businesses, financial and economic concepts, one or more specific industries, or a particular market that has been identified as part of the credit union’s strategy., • Effectively uses written and oral communication skills in daily correspondence and completion of tasks, interactions with members, staff, vendors, and regulators., • Consistently communicates a positive and clear message around of the credit union’s strategic goals, objectives, and delivery of quality services to members., • Complies with all aspects of BSA/AML, OFAC, NCUA regulations as they relate to this position., • Demonstrates attention to detail, advanced analytical skills, and drive for results. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/pr ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED Education and/or Experience: • A bachelor’s degree in finance, accounting, business accounting, or related field or 2 additional years of specific work experience in lieu of degree, • 3 or more years of relative experience in offering business banking products, • 3 or more years of engagement in outside prospecting and sales activities, • A well-developed capability to analyze business financial statements, • Working knowledge of treasury management services and product offerings, • 3 years specific B2B sales experience in a credit union Physical Job Requirements: Subject to business needs the position may require non-standard work hours (occasional evenings and/or occasional weekends), overnight travel less than 10%, and the ability to lift and carry weights of 5 to 20 pounds. Must be able to sit, stand, bend, or stoop as needed and the ability to interact with people in writing, over the phone, and in person as required. Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S. .

Job Description This position is fully onsite and may be based in Jacksonville, FL; Fort Lauderdale, FL; Atlanta, GA; or Tampa, FL. Now is the best time to join Johnstone Supply. The AR Credit Manager is an integral member of the finance team and is responsible for optimizing the company sales and reducing bad debt by maintaining the company’s credit policy. This role supports the accounts receivable (AR) department. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. Position responsibilities: • Oversees and manages the integrity of the Customer Record Files including ensuring adequate credit limits are determined, terms are within the parameters generally accepted by Johnstone Supply, segmentation of the customer is relevant to the type of business, authorized buyers and required licenses are current., • Oversees the reviews/approvals of all Credit and POD applications for assigned locations., • Ensures credit limits are properly assigned using agency partners such as NACM/DNBI and Equifax. Manages credit limit changes and ensuring those exceeding approved levels are thoroughly reviewed by Credit Manager, with a third layer of review from Director of Finance or VP of Finance where applicable. Updates appropriate leadership on issues., • Implements credit efforts and ensures collection management by AR Managers. Ensures proactive monitoring and ongoing management of all credit and collection related matters for each AR Manager and their assigned area. Includes but is not limited to:, • Supporting AR Managers and their efforts to manage credit override job queues including ensuring proper credit limits are in place. Override based on job queue request, taking the appropriate follow up action including calling customers based on past due balance and/or review of credit limit., • Reporting on Collection calls – routinely reviews AR Collection queue to ensure the AR Managers are conducting collections efforts, providing support and direction and following up as needed., • Manages any collections related legal actions on behalf of the company, coordinating and supporting collection related legal action such as but not limited to:, • Preparing account for the state specific attorney based on the requirements of the attorney. Documents files, provides leadership notification, and manages account write offs as appropriate., • Ensuring completion of NSF and Credit Card Fraud follow up process from notification of returned check or Credit Card Fraud. This includes notification to the customer, charge back of the return and appropriate fees and legal follow up without resolution through the State Attorney’s or Solicitors Office., • Oversees the integrity of the GL accounts, Cash Box and A/R Payments. Where applicable, responsible for Cash Box deposits and sweeps as well as A/R payments received through the mail as well as the payment application of ACH payments once received through Johnstone Supply bank., • Oversees the research, reconciliation and follow up on all escalated, non-descript payments received through the company Lock Boxes auto post programs as notified., • Oversees the management of the Third-Party Biller processes including promoting and encouraging customers to join the Third-Party Biller portal Manages Fax and Transmission failures., • Assists when necessary for Johnstone Supply Strategic Account such as set up, payment application, EDI or general questions., • Hires, supervises, trains, develops, and provides ongoing oversight, direction, and support to assigned personnel., • Collaborates with all members of the Finance team on a variety of projects and initiatives for the implementation of company objectives and goals., • Serves as AR resource to company leadership and as AR business partner to Regional Managers, ensuring support of the sales function and working with the AR team to ensure a professional customer support and service experience., • Supports eCommerce initiatives and maintenance of the Customer Record file for contacts when requested, setting up the appropriate triggers, initiating invite for all eCommerce platforms through Johnstone Supply technology (i.e. Innovo)., • As directed, may assist with various project and initiatives, including but not limited to acquisitions, maintaining AR SOPs, credit card processor review/renewals, credit agency renewals, working with and the selection of external collection related vendors/firms., • Interprets and applies regulations, policies and procedures, evaluating risk and managing through a variety of options, making recommendations and providing guidance for successful outcomes. The AR Credit Manger support the Accounts Receivable Managers, who regularly interface in writing and orally with other Regional AR managers, AR personnel, Account Managers, Branch/Market/Regional managers, all officers and directors of Johnstone Supply, all branch and branch support personnel. All noted groups will have individual relationships with the AR Credit Manager as well. External Relationships External contacts include a selected group of customers to resolve any collection related issues. Credit/financial institutions, third-party biller relationship regarding training and contract usage and or renewals. Attorneys and law firms regarding delinquent payments, liens, contracts and training opportunities. Position requirements: • Position requires completion of four years of high school or GED requirement. No specific license or certificates are required., • A minimum of eight to ten (8-10) years’ experience working in an accounts receivable or similar professional field with five (5) or more years prior work experience in credit and collections management preferred., • At least three years supervising a team with experience managing, training, and developing direct reports., • Proficiency in a variety of standard office computer software (Word, Excel, Outlook) is required with strong Excel knowledge. General ability to learn mainframe accounting software application screens (i.e. Eclipse) and TWG utilized technologies as required by standard operating procedures., • Excellent interpersonal and communication skills, both written and oral, with ability to communicate proficiently in English in both formats. Bilingual in Spanish a plus., • Ability to communicate with and provide training and support related to credit management to a widely varied audience both internally and externally. The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical: While performing the job duties, the employee is regularly required to sit for extended periods of time. Hand and finger coordination essential throughout workday, hearing and speaking ability key to this position. Visual acuity required for reading, producing reports, or doing computer work for extended periods of time. The employee is required to reach with hands and arms; stoop, kneel, or crouch; and lift to 20 pounds. Auditory acuteness required to perform heavy volume of telephone and personal contacts on an individual, or group meeting level. Store or Office Environment: Typical office environment working conditions at Branch Support and Branch office meetings and periodic on-site visits to individual store and warehouse operations that require standing, walking and sitting for prolonged periods of time. Most work is performed with telephone equipment, personal computer, fax, printer, copier, and at times RF scanner. Standard working conditions include conditioned air (heated/cooled) for most of the day. Brief periods in un-conditioned air may be required from time to time. Light volume of personal business travel (air or driving) of up to 10% on the local, state and national level. Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include: • Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely., • Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly., • One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team., • Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity., • Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including: • Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders, • Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests, • Holiday pay – we recognize and pay our employees for 7.5 holidays per year, • Employer subsidized medical, dental, and vision plans., • Employer paid life insurance and long-term disability, • Voluntary short-term disability, accident and critical illness insurance, • 24/7 Access to virtual care/telehealth options, and Parental Time Off, • Flexible spending accounts (FSA), • $100 wellness reward for completing annual health check-up, • Employee Assistance Program (EAP) for you, and your family, • Coverage for chiropractic, acupuncture, and message therapy services, • Tuition reimbursement, up to $5,250 per year, • Employee referral bonus program – earn up to $4,000 per year, • Employee service milestone recognition program, • Employee discounts on products & retail discounts, • Variety of incentive plans for employees, • Bi-weekly pay days on every other Friday Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. EOE & E-Verify Participating Employer.

Job Description At RedHelm, we deliver tailored technology solutions designed to support our clients as they grow and to respond immediately when threats arise. Our mission is rooted in partnership, precision, and protection — values that are reflected in our name. RedHelm symbolizes elite protection, decisive leadership, and forward-driven strength, aligning closely with our commitment to excellence in everything we do. We have a clear vision as an employer: to be the preferred technology employer for skill mastery, team formation, and career longevity. That vision is supported by a strong foundation of core ideals shared by every member of our team. We answer the call in moments of urgency or uncertainty, responding with focus, composure, and dependability. We own it by stepping up, following through, and taking pride in delivering what matters most to our clients and partners. We act with integrity, doing what's right—not just what's easy—while contributing to the communities we serve. We continuously raise the bar, bringing discipline, precision, and a drive for improvement to every challenge we face. And above all, we win together, celebrating our shared successes as one united team. At RedHelm, we don't just build technology—we build trust, deliver impact, and lead with purpose. About the Role We are seeking a Help Desk Technician to join our team! This is an entry-level position within our Business Process Outsourcing (BPO) team, designed to help you build a strong foundation in IT support. In this role, you'll gain hands-on experience with various systems, processes, and technologies while learning what it takes to become a true IT professional. You'll develop both your technical and professional skills as you grow your career in information technology. Responsibilities and Duties * Serve as the first point of contact for end users seeking technical support via phone, email, and chat. Issues will typically relate to systems, software, or hardware. * Ask targeted questions to identify the problem, document details accurately, and create or update help desk tickets. * Monitor and respond promptly to requests through the help desk ticketing system and escalate unresolved issues to the appropriate support level. * Perform basic remote troubleshooting by guiding users through problem-solving steps. * Identify and recommend process improvements to enhance efficiency and service quality. * Deliver excellent customer service and maintain professional communication with end users. * Maintain up-to-date knowledge of company procedures, products, and services. * Meet or exceed departmental performance standards and KPIs. * Work flexible schedules, including potential evenings, weekends, and holidays, as required to meet service standards. * Collaborate effectively within a team environment while also working independently. * Demonstrate reliability, accountability, and consistent attendance. * Assess situations logically, resolve issues efficiently, and seek assistance when appropriate. Qualifications and Soft Skills * 1+ years of experience in technical support, help desk, or contact center environments. * Ability to multitask in a Microsoft Windows environment using multiple programs simultaneously. * Flexible, self-motivated problem solver who thrives in a fast-paced setting. * Experience using a ticketing system (preferred). * Strong attention to detail and organizational skills. * Excellent verbal and written communication abilities. * Ability to apply established processes while adapting to procedural changes. * Basic knowledge of Windows 7–11 troubleshooting. * General understanding of peripheral device and printer/scanner setup and troubleshooting. * Experience supporting Microsoft 365 and MS Office applications. * Familiarity with VPN configuration and general network troubleshooting. * Experience providing remote support. * Proven analytical and problem-solving skills. * Strong interpersonal and customer service skills. * Basic Active Directory knowledge (user management, password resets, etc.). Additional Details * Location: Atlanta, GA (Hybrid or on-site based on client needs) * Department: Business Process Outsourcing (BPO) * Reports To: Help Desk Manager * Employment Type: Full-time, Non-exempt