Compliance Specialist
6 days ago
Omaha
Job Description Job Summary: The Compliance Specialist at North End Teleservices, LLC (NET) is responsible for ensuring the company is complying with government and is tasked with creating and updating North End Teleservices policies and procedures. Compliance Specialists are crucial to the integrity of our business. They will assist the organization to ensure all operating procedures comply with relevant laws, regulations and policies. In addition to being responsible for monitoring and documenting compliance activities, deliver employee training o compliance matters, handling disputes and advising all parties professional records, policies and procedures to ensure NET and their employees comply with laws and regulations established. This role is imperative for NET to solidify any potential operational and administrative areas of concern for our company to prevent loss of revenue and ensure compliance with all processes and laws. Key Responsibilities: • A catalyst for growth through Risk Management, Governance, and Internal Controls., • An interface between different NET departments/programs., • An advisor to the Compliance Supervisor, while successfully interacting with their team to discuss findings, updates, trends, and service improvement opportunities., • Essential Job Duties:, • Creating audit processes and supplemental material utilized for their team to effectively conduct audits and produce quality results., • Facilitating and assisting with all internal government compliance regulations., • Regularly reviewing all audit material provided by the Internal Auditors., • Overseeing cross-functional audit result meetings both in person and virtually., • Managing all internal Compliance requests, • A reporter of facts which will strengthen NET to run more efficiently and prevent potential loss revenue by identifying areas of concern to their Compliance Manager and team., • Regularly reviewing and updating internal audits per the established audit scope and objectives., • Responsible for creating and implementing the Compliance audit processes and developing accurate reporting., • Perform internal investigations based on high-level findings of the internal audits and send reporting to the Compliance Supervisor, • Protecting company and company assets from liability risks, • Analyzing potential risks to avoid instances of non-compliance, • Reviewing responses to audit findings for completeness and effectiveness., • Updates job knowledge by participating in and conducting various training and development programs for training procedures and audit purposes., • Understand the path of risk assessment., • Accept ownership of new auditing initiatives and enhance the compliance department's effectiveness., • This position assists with maintaining effective controls and reducing business risks. Many of the assignments and job functions require you to be a self-starter and communicate your concerns immediately to your Compliance Manager., • This position and the compliance team make the entire organization system and process driven, which is imperative for our success in identifying areas of concern, and trends, and reporting on our findings in a timely manner., • Completing reporting and analysis data to be shared with all stakeholders through specific protocols defined by your Compliance Leadership and identified processes., • Key Qualifications:, • Knowledge and understanding of the NET policy, procedures, and standards in place at NET., • Assessment techniques of questioning, evaluating, and reporting the data., • Audit management and auditing skills such as planning, organizing, communicating, and directing questions to the pertinent party., • The auditor must be detail-oriented, be able to adapt their communication style to the person they are interacting with, must be a self-starter and dependable., • Excellent computer skills in a Microsoft Windows environment., • Effective oral and written communication skills., • This position is required to report only factual statistics removing any personal perceptions., • Ability to work with various departments and foster teamwork., • Ability to work independently with minimal supervision., • Ability to maintain the highly confidential nature of human resources work., • High school diploma., • Must be able to pass English grammar and sentence structure competency., • General education diploma, some college desirable., • Have experience and working knowledge of the Microsoft Office Suite 365 (PowerPoint, Excel, Word, and Outlook) Required Education and Experience: • High school diploma., • Proficiency in Microsoft Office programs., • Proficient verbal and written communication skills., • Strong analytical and critical thinking skills., • Attention to detail., • Must be able to pass English grammar and sentence structure competency., • General education diploma, some college desirable., • Have experience and working knowledge of the Microsoft Office Suite 365 (PowerPoint, Excel, Word, and Outlook)., • Attitude & Effort: Displays a willingness to learn, accepts coaching/feedback, and practices the effort/activity required to succeed. •Utilize a touch-PC, view a PC screen, type at least 35 wpm, demonstrate proficiency in basic Windows operations and use of miscellaneous office equipment (fax, printer, copier) • Speak and write professionally and follow oral or written instructions • Establish a working relationship with employees, clients and candidates •Organize tasks and manage time and multi-task with a sense of urgency and efficiency Attendance and Punctuality: Regular attendance and punctuality are vital attributes for all employees and critical for our staff as we are the role models for our organization and future leaders. It is important for employees to attend work regularly and to arrive at work on time, because failure to do so detrimentally affects employee morale and productivity throughout North End Teleservices, LLC. North End Teleservices, LLC is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices, LLC recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, age, marital status, citizenship status, or any other status protected by law.