ITCO Solutions, Inc.
Datacenter Technician
3 days ago
Santa Clara
Data Center Technician or IT Infrastructure Support On-site in Santa Clara, CA, Headquarters Contract of 6+ Months Responsibilities: • Quickly resolve tickets from India & US users related to:, • equipment installation: Gigamon equipment, 3rd party, able to lift 35lbs without assistance, • topology builds using fiber, copper, DAC cabling and optics from 1G to 400G, • cabling: copper, LC, MPO, MPO breakout; SM & MM, attenuators, • troubleshooting servers, OS, switches, PDUs, networking, Layer1, • OS installs on bare metal or VM (ESXi, vSphere, Ubuntu, RH), • Can work by oneself & excel at ticket resolution/customer satisfaction, • Can think outside of the box, creatively solve issues, understand the outcome without full requirements, • Clearly communicate to overseas & local users, ask questions for clarification, • Be on time to work, be available during scheduled work hours, • Operating Systems: ESXi, Linux, Windows, • Networking Concepts: dhcp, dns, ipv4 vs ipv6, ntp, nfs, switch: access vs trunk ports, • Copper vs Fiber (LC/MPO), • General Technical Skills: HD (SATA, SAS, Nvme, RAID), RAM, Processors, ESD