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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 3 días
    $18–$22 por hora
    Jornada completa
    Manhattan, New York

    Be the welcoming face of ATAX Inwood Do you enjoy helping people, staying organized, and making a busy office run smoothly? ATAX Inwood is looking for a friendly, reliable, and detail-oriented Front Desk Receptionist to create a great first impression for every client. You’ll be an important part of our team, helping clients feel supported while keeping day-to-day office operations on track. This is a hands-on, people-focused opportunity for someone who enjoys variety, communicates confidently in English and Spanish, and takes pride in delivering excellent service—even during our busiest periods. What you’ll do Welcome clients and visitors, assist with check-in, manage the waiting area, and coordinate client flow. Answer incoming calls, respond to routine questions, take accurate messages, and route requests to the right team member. Support clients with tax-return copies, refund-status inquiries, and document pickup while following strict identity-verification and confidentiality procedures. Monitor front desk email, organize client documents, scan and print materials, and maintain accurate client records and pending files. Prepare client packages, create invoices, process payments accurately, and complete daily credit-card settlement tasks. Coordinate incoming and outgoing mail, shipping, deliveries, and tracking; help maintain an orderly, well-stocked reception area. Use Microsoft Office, Google Workspace, and office/tax software to support daily administrative work. Collaborate with tax preparers and the Office Manager to resolve client questions, support office opening and closing procedures, and assist with occasional projects or class registrations. What we’re looking for Bilingual proficiency in English and Spanish. 2–5 years of reception, administrative, clerical, or customer service experience (or comparable experience). Strong communication, organization, multitasking, and problem-solving skills. Experience working in a tax preparation office and a working knowledge of taxes Comfort with computers, Microsoft Office (including Word and Excel), and Google Workspace; willingness to learn office systems. A warm, professional attitude, attention to detail, and sound judgment when handling confidential information. Ability to stay calm, helpful, and accurate in a fast-paced, client-facing environment.. Why this role matters You’ll help shape every client’s experience—from the first phone call to the final document pickup. Your organization, professionalism, and care will make a meaningful difference to clients and coworkers alike. Position details Company: ATAX Inwood | Reports to: Office Manager Compensation, schedule, employment type, and benefits: To be added by the hiring team before posting. Ready to join our team? If you’re a bilingual, service-minded professional who enjoys connecting with people and keeping things running smoothly, we’d love to hear from you. ATAX Inwood is an equal opportunity employer. Reasonable accommodations are available for qualified applicants and employees in accordance with applicable law. Company Description The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide. Company Description The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide.

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  • Outside Sales Representative
    Outside Sales Representative
    hace 9 días
    Jornada parcial
    Central Harlem, Manhattan

    Kron Agency helps local businesses attract customers and operate more efficiently through professional websites, automated voice receptionists, booking systems, customer-service bots, and customized business automations. We are hiring outside sales representatives to visit businesses throughout New York City, speak directly with owners and managers, learn about their needs, and introduce solutions that can improve their customer service and sales. What You Will Sell • Professional business websites and website redesigns, • Natural-sounding voice receptionists using technology such as ElevenLabs, • Automated phone-answering and call-routing systems, • Appointment-booking and scheduling systems, • Customer-service chatbots, • Lead-capture and customer-intake systems, • Automated confirmations, reminders, and follow-ups, • Customized business workflows, • Complete website, phone, and booking packages Every system is customized around the business it serves. For example, a voice receptionist for a dental office could answer calls, schedule or reschedule appointments, answer approved questions about services and insurance, collect new-patient information, send reminders, and transfer important calls to the correct employee. Similar solutions can be created for salons, barbershops, auto repair shops, restaurants, contractors, law offices, real estate companies, medical offices, spas, and other local businesses. Assigned Routes and Leads Kron Agency has already identified more than 125 potential business leads throughout New York City. Representatives receive organized routes containing selected businesses in specific neighborhoods. This allows representatives to focus on visiting businesses and making sales instead of spending the day searching for prospects. Representatives are expected to complete their assigned routes, record the outcome of each visit, and follow up with interested business owners. Responsibilities • Visit businesses in person using your assigned NYC route, • Ask to speak with the owner, manager, or decision-maker, • Introduce Kron Agency and explain our services clearly, • Learn how the business currently handles calls, appointments, customer questions, and new leads, • Identify problems such as missed calls, outdated websites, scheduling difficulties, and slow customer follow-up, • Recommend services that fit the business’s actual needs, • Demonstrate our websites, voice receptionists, booking tools, and automation systems, • Collect accurate contact information from interested prospects, • Schedule demonstrations and follow-up conversations, • Follow up consistently and work toward closing sales, • Record the result of every visit, • Provide regular updates on routes, conversations, follow-ups, and completed sales, • Represent Kron Agency professionally and honestly Qualifications • Confident approaching local businesses and starting conversations, • Strong communication and listening skills, • Professional appearance and behavior, • Reliable and able to complete assigned routes, • Able to explain technology in clear, simple language, • Comfortable demonstrating websites and voice systems, • Strong follow-up and sales-closing habits, • Able to work independently, • Smartphone with reliable internet access, • Able to walk and travel throughout assigned NYC neighborhoods Previous sales experience is helpful, but a college degree and technical experience are not required. Kron Agency will provide service information, demonstrations, sales materials, and training. Compensation This is a commission-based contract position. Representatives earn commission for closing website projects, voice-receptionist systems, booking solutions, automation services, and complete business packages. Commission details will be explained before onboarding. To apply, submit your name, phone number, current borough or neighborhood, sales experience, languages spoken, weekly availability, and a short explanation of why you would be a good fit for Kron Agency.

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  • Recruiter
    Recruiter
    hace 17 días
    $350000–$500000 anual
    Jornada parcial
    East Bronx, The Bronx

    Company Description WaterBoyzzz is a growing organization based in NY, focused on providing reliable services and building strong relationships with both customers and employees. The company values teamwork, accountability, and clear communication to maintain a productive and respectful work environment. WaterBoyzzz is committed to creating opportunities for professional development and advancement for team members at all levels. The organization encourages new ideas and continuous improvement to support sustainable growth and long-term success. Role Description The Employee Recruiter / Manager is a full-time, on-site role located in Bronx, NY, responsible for attracting, hiring, and supporting employees across the organization. Day-to-day responsibilities include sourcing candidates, conducting interviews, coordinating hiring decisions with management, and overseeing onboarding to ensure new hires are set up for success. The role manages scheduling, documentation, and communication related to personnel, while monitoring performance, providing feedback, and supporting training initiatives. This position also handles employee relations issues, promotes a positive workplace culture, and ensures compliance with company policies and relevant employment regulations. The Employee Recruiter / Manager collaborates closely with leadership to forecast staffing needs and implement strategies that support operational goals. Qualifications • Experience in talent acquisition, including candidate sourcing, interviewing, and selection., • Skills in employee management, such as onboarding, scheduling, performance monitoring, and conflict resolution., • Strong communication and interpersonal skills to build trust and work effectively with diverse teams., • Ability to organize workflows, manage multiple priorities, and maintain accurate employee records., • Knowledge of basic HR practices, employment regulations, and workplace policies (prior HR or management experience preferred)., • Comfort using email, calendars, and HR or recruiting software; proficiency with common office tools and systems., • Demonstrated reliability, discretion, and professionalism when handling confidential information., • High school diploma or equivalent required; additional education or relevant certifications in HR, management, or business are a plus.

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  • Animal Care Supervisor
    Animal Care Supervisor
    hace 1 mes
    Jornada completa
    The Bronx, New York

    ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need. Summary This position works with and supports the Animal Care Team and is responsible for direct supervision of Animal Care Specialists. This includes the monitoring of their daily activities, focusing on gold standard care for all animals in our care. You are responsible for clearly communicating job expectations, job training, and holding staff accountable to the approved procedures. Our ideal candidate enjoys providing coaching and guidance, and you have some previous supervisory experience. You are excited to take on the unique challenges and rewards of working with a large team of dedicated shelter staff and volunteers. You also enjoy sharing your skill and knowledge with others in order to improve quality of care in the shelter, decrease stress, and continually expand the scope of our programs. You are self-motivated and able to work independently. Overall, you are passionate about animal welfare and about the people who make quality care possible, and you are eager to be at the helm of a progressive and expansive program. Required Qualifications High School diploma or GED is required. Minimum 6 months of prior animal handling experience required. Must be forward thinking and anticipate challenges, responding to them quickly and completely. Must be adaptable and receptive to rapidly evolving protocols. Treats animals and people with respect, considering all individuals as potential collaborators with something to offer. Available to modify schedule as needed to meet the needs of the organization. Ability to travel throughout the five boroughs periodically, and nationally for training opportunities. Must be able to lift and move up to 50lbs and stand for long periods of time. Benefits ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan. Essential Job Functions Assign work that includes cleaning of primary animal housing, animal rooms, and supplies; laundry; dog walking and animal enrichment. Inspect and evaluate quality of kennel cleanliness, room tidiness, and general carrying out of assigned duties by staff; follow up as needed. Participate in Animal Care staff hiring, including Hiring Info Sessions, evaluations and disciplinary action in cooperation with Care Center Manager and Human Resources. Establish, monitor and measure staff performance goals and provide performance evaluations to Animal Care team. Other Responsibilities Create weekly staff schedules that meet the needs of the Care Center. Circulate through Care Center on an ongoing basis to ensure staff are productive and have the support they need; assist with issues or concerns, real-time. Provide hands on training for new staff that aims to have them meet or exceed minimum standards by the end of their probationary period. Interact with staff in a manner that calls them up to greatness and empowers them to be open and teamwork oriented. Oversee inventory management, ensuring the Animal Care team always has an adequate inventory of supplies. Review and complete Animal Care team payroll records. Ensure that the locations of animals in Shelter Buddy remain accurate and are updated as needed to ensure accuracy. Review, manage, and respond to staff schedules, overtime, leave requests, time and attendance reports. In absence of Care Center Manager, assume all operational responsibilities in managing the Animal Care Center. Upon completion of training and certification, ability to provide emergency euthanasia on an as needed basis. Enthusiastically participate in ACC forums and events including supervisor meetings, trainings, and conference calls, and special events. Collaborate with other organizational leaders to explore new endeavors, reflect on current operations, or otherwise problem solve. Fear Free certification required within 30 days of hire. Complete other duties as assigned by supervisor. Preferred Qualifications Minimum 3 years of relevant experience with one year in a role supervising or directing staff as well experience in shelter is preferred. Prior supervisor experience with union staff is a plus. Basic familiarity with computers, MS Word and MS Outlook. Ability to excel in a fast-paced, high stress environment. Is an expert communicator, a people person, and a team player. Demonstrates mentorship qualities and is able to provide intensive support and interaction to a mostly junior staff. Is organized, detail oriented, able to maintain composure when faced with emotional situations including medically and behaviorally compromised animals. Work Environment At ACC it's all hands-on deck. We work together as a team, which means you may be asked to help with tasks that involve working outside in all sorts of weather. As a busy animal shelter in one of the biggest cities in the world it can get noisy inside. Employees should have the ability to remain calm yet professional in stressful situations involving animals and/or members of the public. ACC houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance. ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet. This position will train at our Queens or Manhattan Care Center locations until the Bronx Care Center is open. Reports To: Care Center Manager Overtime: This is a non-union position and is eligible for overtime. This is a full time job Job Contact Details Name Ilyasah Long-Hamilton Title Recruitment Coordinator

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