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  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • Office Assistant
    Office Assistant
    2 months ago
    $20–$25 hourly
    Full-time
    Ludlow, Yonkers

    Job Title: Office Manager / Office Assistant (Entry Level) Location: Yonkers, NY About Us New Classic Restoration LLC - Construction-based company in NYC. We manage 3-4 jobs a year and have around 10 employees. We renovate both residential and commercial areas, in both modern and traditional style Role Overview We’re looking for a motivated recent college graduate to help run our office. This is an entry‑level hybrid role combining administrative support, basic accounting/bookkeeping tasks, client coordination, and light project administration. Great opportunity to learn construction/fabrication business operations and grow into more responsibility. Key Responsibilities • Greet clients and manage incoming calls and emails, • Schedule appointments, site visits, and manage calendars, • Prepare and send proposals, invoices, and basic correspondence, • Assist with bookkeeping: track expenses, reconcile receipts, assist with A/P and A/R using QuickBooks or similar, • Maintain project files, permits, and subcontractor documentation, • Order office and shop supplies; coordinate deliveries, • Support project coordination between shop and field teams (scheduling, basic follow‑ups), • Light data entry and document prep (PDFs, simple drafting of letters/RFIs), • Preferrably Bilingual as we communicate in both English and Spanish, • Recent college graduate (preferred) or 0–3 years of office/admin experience, • Organized, reliable, and professional demeanor, • Strong written and verbal communication skills, • Comfortable working in a small, active shop/office environment, • Basic computer skills: Microsoft Office (Excel/Word), email; QuickBooks experience a plus, • Able to prioritize tasks and work independently, • Valid driver’s license and reliable transportation preferred

    Immediate start!
    No experience
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  • Project Manager - Ground Up Construction
    Project Manager - Ground Up Construction
    2 months ago
    $130000–$145000 yearly
    Full-time
    Hackensack

    Job Summary: We have multiple openings for Senior Project Manager, roles. These positions are responsible for overseeing wood-frame over-podium luxury residential construction projects. Based in Hackensack, New Jersey or Poughkeepsie, NY the role requires strong expertise in value engineering, budget management, adherence to strict schedules, and proficiency in construction management software such as Procore and Microsoft Project. Key Responsibilities: Project Oversight & Strategic Planning: • Oversee all project phases from initiation to completion., • Develop and execute detailed action plans, including schedules, resources, and work plans, adhering to value engineering principles Budget & Cost Control: • Ensure strict adherence to the budget through cost-saving strategies., • Monitor financials and make necessary adjustments to maintain budget alignment. Risk Management & Safety: • Identify and mitigate potential project risks., • Ensure compliance with OSHA and safety regulations specific to wood-frame over-podium construction. Negotiation & Scope Development: • Lead contract negotiations and develop scopes of work., • Respond to RFQs with detailed and competitive proposals. Stakeholder & Team Management: • Coordinate with project stakeholders and lead cross-functional teams., • Ensure effective communication and collaboration across all project phases. Schedule Management: • Maintain strict adherence to the project timeline., • Coordinate activities to avoid delays and ensure project milestones are met. Technology Proficiency: • Utilize project management tools such as Procore and Microsoft Project., • Stay up to date with relevant construction technologies. Wood-Frame Over Podium Construction Expertise: • Oversee luxury residential construction, ensuring high standards., • Ensure proper use of construction techniques and materials. Qualifications: • Bachelor’s degree in construction management, architecture, engineering, or a related field., • 5 to 10+ years of project management experience, ideally in luxury multi-unit, wood-frame residential construction, with the specific requirement depending on the level of the position., • Strong communication, negotiation, and team management skills., • Proficiency in using Procore, Microsoft Project, and other relevant construction technologies., • In-depth knowledge of value engineering and budget management., • Proficient in Procore and Microsoft Project Additional Requirements: • Strong knowledge of OSHA regulations and a commitment to safety. Work Environment: • A mix of office work and on-site project management., • Travel is required for project supervision and coordination. About The O'Neill Group: • The O'Neill Group is a leading firm in the real estate development sector, known for our innovative approach to land use, zoning, and planning. We pride ourselves on our collaborative culture, commitment to excellence, and our contributions to sustainable and community-focused development. Qualified candidates are encouraged to apply by submitting a resume, cover letter, and any relevant project portfolios

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  • Front Desk Receptionist - Mandarin/Chinese Speaking
    Front Desk Receptionist - Mandarin/Chinese Speaking
    2 months ago
    Full-time
    Manhattan, New York

    Company: ACA Acupuncture & Wellness Location: 613 W 169th Street, New York, NY, 10032 Summary: We are the largest acupuncture franchise in NY. We are currently seeking a personable, highly organized, and professional Front Desk Receptionist to serve as the first point of contact for our patients. In this key role, you will be instrumental in delivering a positive and welcoming experience to all who engage with our organization. The ideal candidate will possess excellent communication, interpersonal, and problem-solving skills. Initial training will take place at 613 W 169th Street, New York, NY 10032. Following the training period, the position will be based at our new location near Union Square. Responsibilities: • Greet and welcome visitors, providing a positive first impression., • Answer and direct phone calls, taking messages as needed., • Manage the front desk area, keeping it clean and organized., • Schedule appointments and manage calendars., • Handle incoming and outgoing mail and packages., • Provide general administrative support to staff., • Assist with basic data entry and record keeping., • Handle inquiries and resolve issues effectively., • Must speak Chinese and English, bilingual, • Strong communication skills to effectively interact with clients and team members, • Proficient in computer skills and office management, • Experience with multi-line phone systems and customer service, • Familiarity with Microsoft Office and Google Workspace, • Excellent organizational and time management abilities, • Clerical experience, including data entry and filing, • Bilingual candidates are encouraged to apply

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