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Job Description Overview Hudson Yards has become the cultural center of Manhattan’s New West Side. A template for the future of cities, this new neighborhood has not only changed the way New York looks to the world, but the way the world sees New York. Be a part in shaping one of a kind experiences at New York’s newest neighborhood by joining our team at Vessel and Edge. We are looking for individuals passionate about unforgettable experiences in the world of thrill and design. • Vessel is a new kind of public landmark. Engaging and interactive, the centerpiece of the Public Square and Gardens is meant to be climbed and explored with others. We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at . #TRC #LI-RB1 #Onsite Responsibilities Reports To: Head of IT / IT Admin for Hudson Yards Experiences Position Summary We are seeking an experienced IT Desktop Administrator to support end-user computing and ensure the smooth operation of IT services across the organization. This role will be responsible for device provisioning, user onboarding, endpoint management, and first-level technical support, while ensuring tickets and escalations are handled within defined service level agreements (SLAs). The ideal candidate will have strong hands-on experience with Microsoft Intune, Microsoft Entra ID (Azure Active Directory), endpoint imaging, and desktop support in a corporate environment. Key Responsibilities • Image, configure, and deploy Windows laptops and desktops for new and existing employees, • Manage user onboarding and offboarding, including account provisioning, email setup, and system access, • Configure and support Microsoft 365 accounts, email, and collaboration tools, • Manage mobile device and endpoint management using Microsoft Intune, • Administer user identities, permissions, and access using Microsoft Entra ID / Azure Active Directory, • Provide Level 1 desktop and technical support for end users across hardware, software, and connectivity issues, • Troubleshoot issues related to laptops, printers, phones, and mobile devices, • Monitor and action IT service desk tickets, ensuring timely resolution in accordance with SLAs, • Escalate complex technical issues to senior IT staff or external vendors when necessary, • Maintain accurate IT asset inventory and device lifecycle records, • Assist with software deployments, patch management, and endpoint security compliance This is a temporary position. Anticipated to be through May to mid-June. The anticipated hourly range for this position is listed below. Anticipated hourly range: $45.00 - $55.00 / hour Actual base salary within the anticipated range will be determined by several components including, but not limited to, the individual's experience, skills, qualifications, and market factors. Qualifications Qualifications • 5+ years of experience in desktop support or IT administration roles, • Strong experience imaging and deploying laptops and desktops, • Hands-on experience with Microsoft Intune endpoint management, • Working knowledge of Microsoft Entra ID (Azure AD) and Active Directory, • Experience supporting Microsoft 365 / Exchange Online environments, • Familiarity with IT service management tools and ticketing systems, • Strong troubleshooting and problem-solving skills, • Excellent communication and customer service skills, • Experience with mobile device management (MDM), • Familiarity with endpoint security and compliance policies, • Knowledge of network basics (WiFi, VPN, connectivity troubleshooting), • Endpoint management (Intune), • Identity and access management (Entra ID / Active Directory), • Windows desktop support, • Hardware provisioning and imaging, • IT ticketing and SLA management, • On-site 5 days a week. After hours and weekends may be needed.

Job Description Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. Sirovich Center for Balanced Living / Project Ore is a diverse and warm community center focused on serving active and engaged older adults. The Membership and Office Coordinator supervised by the Assistant Director to execute membership goals and will be directly responsible for the management of all data and processes as it relates to program activities and compliance requirements. The Membership and Office Administrator needs to provide a consistent, warm, and welcoming client experience, while also being able to adapt quickly to changes and problem solve with the team. The incumbent will oversee the logistics of all member engagement operations and events, including classes, field trips, meetings, and other events/programs. As the Office Administrator, the incumbent will also provide administrative support to the daily operations of the Sirovich Center for Balanced Living including performing health screenings for all in-person events, managing attendance sheets, and assisting with maintenance and organization of our newly renovated offices. We are seeking a part-time Membership and Office Coordinator who will provide administrative support and assist in the maintenance of Sirovich Center for Balanced Living's day-to-day operations. RESPONSIBILITIES Member Engagement • Respond to email, phone, and in-person inquiries regarding member activities and resources available for older adults; share information and referrals with members, staff, and community partners as needed;, • Distribute and collect member applications and issue membership cards and materials to new members;, • Listen to members concerns, requests, and recommendations, ensure information is communicated to the appropriate staff member, and follow through as needed;, • Assist with unexpected disruptions and/or changes in program activities, such as last-minute pop-up events or changes, instructor absences, inclement weather, and other unexpected changes by providing updates to our community, appropriate staff members and coordinating coverage as quickly as possible;, • Assist with research, promotion, organization, and coordination of program activities. Office Administration • Register new members and maintain online membership and attendance database while preserving the confidentiality, • Collect and record current, new and potential member information, including attendance in activities; • Generate activity attendance sheets and input attendance data into appropriate database systems; • Generate reports for the Department for the Aging, FRD needs, and program review as needed; • Assists Director with locating and compiling records for DFTA program and nutrition audits; • Compile daily service data for monthly service summaries; • Maintain an organized and accessible filing system; • Maintain inventory of program and office supplies. Financial Administration • Collect and monitor contributions, membership fees and other donations; • Balance receipts, reconcile petty cash, and deliver bank deposits; • Ensure that expenses and income are coded properly for reporting purposes; • Utilize internal systems, such as Nexonia, to complete purchase orders, check requests, and petty cash. Other • Assist in the management of office volunteers in assigned tasks, including member services, data entry, and membership registration; • Seek new ways to enhance efficiency, identify areas for improvement and advise on the best course of action with program and support departments; • Perform special projects and other related duties as assigned. QUALIFICATIONS • Two or more years of office administration experience, • Experience, compassion, and ease working with older adult generation, • Experience with PeerPlace/STARS and/or similar database systems, • Experience handling petty cash and bank deposits, • Proficiency in Microsoft Office and database management, • Ability to work in high-pressure environment autonomously; problem solver and collaborator, • Self-motivated, detail-oriented, extremely organized, and ability to manage multiple projects, • Strong interpersonal skills and commitment to a high level of customer service, • Ability to demonstrate excellent judgment and discretion in dealing with confidential and sensitive information Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. 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