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Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the business job market. Looking to start a rewarding career path in the business world? Use Dreambound to find a Business Administration program that will prepare you for this high-demand, entry-level role. What does a Business Administrator do? A business administrator supports the daily operations of an organization, coordinating staff, finances, scheduling, and office processes to help the business run efficiently and meet its goals. Highlights : • Complete in as short as a few weeks to a few months, • Online and in-person options available, • Payment plans and financial aid may be available for those who qualify Cost : This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify. Take the first step towards your new career path today!

The pay rate for this position is $25/hour. Hourly wage is based on experience and geographical location. • Flexible work schedule, • Access to an employee discount program, • Reimbursable travel time and mileage School Test Administrators are responsible for:, • Administering computer-based assessments to students in-person in schools, • Contacting schools to discuss the study, answer questions, confirm participation and review/set up assessment logistics, • Collecting confidential information and administering standardized questionnaires, • Meeting with local principals or district personnel as needed to gain cooperation, • Independently managing administrative duties, including participating in conference calls and completing online trainings, • Traveling to local or regional assigned school sites; occasional overnight travel may be required, • Managing travel logistics, • Tracking parental permission results, communications with school coordinators, and logging updates related to logistics, • Reporting progress and problems to your supervisor during weekly conference calls and/or as needed, • Using a RTI laptop computer for project activities, including entering information in web-based systems, viewing electronic reports, and sending/receiving email, • Setting up Chromebooks and access points to establish connectivity and troubleshoot other technical issues, • Reading text verbatim from paper documents and the computer, • Promptly transmitting data after student sessions, • Adhering to all project deadlines and maintaining accurate records of progress and administrative reports, • Assuming full and legal responsibility for use and care of project issued equipment, • Safeguarding and tracking any participant incentives, issued equipment, or project materials against damage, loss, or theft and returning the issued equipment at the conclusion of the TIMSS assignment or at the supervisor’s request, • Completing all required activities in a professional manner, while maintaining the integrity and confidentiality of all information acquired, • Submitting timely and accurate Time and Expense reports, • Attending virtually scheduled meetings with other members of the project team RTI International is seeking part-time School Test Administrators to administer school-based computerized assessments for the Trends in International Mathematics and Science Study (TIMSS). The Trends in International Mathematics and Science Study (TIMSS) is an international assessment of fourth and eighth grade students’ achievement in mathematics and science. TIMSS provides a unique opportunity to compare U.S. students’ mathematics and science knowledge with that of their peers in countries around the world. TIMSS is sponsored by the International Association for the Evaluation of Educational Achievement (IEA) and conducted in the United States by the National Center for Education Statistics (NCES), part of the U.S. Department of Education. RTI International is a non-profit research organization contracted to collect the data. This position is with the school recruitment team, and we are responsible for obtaining cooperation of over 300 schools across the country including public, private, and Catholic schools. Minimum Required Qualifications • Must possess High School Diploma or GED, • One-year experience directly or indirectly related to field interviewing, data collection, teaching and/or working with children in schools, • Comfortable working in a school setting and in all types of neighborhoods, • Possess effective communication skills through speech and listening, • Fluency in English through reading, writing, and speaking, • Available for entire training and data collection period, • Able to successfully complete training, • Must have a valid US driver’s license and reliable personal automobile available for business use, • Comfortable using RTI issued tablet, laptop, and other associated equipment such as Chromebooks and internet routers., • Competent with internet and computer applications, • Access to password protected WiFI connection for data transmission and administrative responsibilities, • Able to keep project information confidential, • Ability to travel, overnight as required, • In order to travel by air, federal law requires individuals to have REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons. Accordingly, successful candidates must have, or be willing to obtain a REAL ID, or TSA approved alternative., • Willingness to work in various types of weather conditions and after dark. Preferred Qualifications for Ideal Candidates, • Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds, • Effective time, schedule, and workload management skills to meet set deadlines, • Computer skills, namely email and internet proficiency, • The data collection period is expected to be March 1, 2027 through May 31, 2027, • On average, you will be needed part-time approximately 15 hours per week when work is available, • On average, you should be available to work in the field 3 days each week, • The majority of this work is anticipated to be weekdays during daytime hours, • Each of your trips to the school sites are expected to be at least 3 hours long. This does not include travel time. School Test Administrator Training Requirements: • Attend required 3-day virtual training scheduled for the week of 2/1/2027, • Attend required 2 day – in-person training scheduled for the week of 2/15/2027, • Complete a home study and pre-training package that includes online training, manual reading, and required quizzes, • Must attend all trainings and successfully complete required courses RTI International will accommodate our job application procedures for disabled veterans and other qualified individuals with disabilities. If you have a disability that affects the use of our online application system, or if you otherwise need accommodation in connection with the recruiting process due to a disability, please _ for information on how to contact us to request an accommodation. RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach--one that integrates expertise across the social and laboratory sciences, engineering, and international development. We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world. For more information, visit _. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available _. At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a competitive range of insurance plans (including health, dental, life insurance, a health savings account (HSA), and access to a 401(k) retirement plan. For USA Job Postings Only: RTI participates in the US Government E-Verify program. Further information regarding the E-Verify program and laws that are designed to protect you against discrimination relating to your legal right to work in the US can be found at _. For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available _. RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. For Applicants in US Virgin Islands Only: A record of conviction will not exclude an applicant from being eligible for the position. Factors that may be examined include: (1) The rational relationship of the nature of the offense to the duties and responsibilities of the position; and (2) Evidence of the rehabilitation of the applicant. RTI also participates in the E-Verify program. Click to view the posters in English and Spanish. Click to view the anti-discrimination notice issued by the Office of Special Counsel for Immigration-Related Unfair Employment Practices. Click _ to view the Right to Privacy in the Workplace/E-Verify Poster

Job Description Position Summary Helene Fuld College of Nursing seeks an experienced higher-education professional to serve as the Assistant Vice President (AVP) for Student Information Systems. This position oversees the configuration, administration, and continuous improvement of the College’s Student Information System (SIS) Anthology to support Admissions, Registrar, Financial Aid, Student Accounts, and Academic Affairs. The AVP will play a pivotal role in ensuring operational excellence, regulatory compliance, and data integrity across the student lifecycle. The ideal candidate will combine a strong understanding of higher education processes with hands-on technical and analytical skills, someone who can troubleshoot and resolve SIS issues independently, collaborate across departments, and enhance system usability through training and documentation. Key Responsibilities System Administration & Configuration • Serve as the primary administrator and subject-matter expert for the College’s Student Information System (Anthology)., • Configure system components, including calendars, catalog years, courses, grading scales, start dates, and academic terms., • Create and manage hold groups and hold messages within the self-service portal., • Ensure LMS (Canvas) integration accuracy and verify that faculty, courses, and students are synced before each semester., • Troubleshoot data and system errors and implement solutions. Admissions & Enrollment Management • Build new student records., • Provide and update online registration instructions for student distribution., • Collaborate with Admissions, Registrar, and Financial Aid to ensure smooth enrollment workflows and policy compliance. Registrar & Academic Operations • Manage and submit enrollment and degree verification reports through the National Student Clearinghouse to maintain compliance with enrollment reporting deadlines., • Update student statuses as needed and assist with enrollment changes to ensure records flow properly to Canvas., • Support class scheduling and term setup., • Add faculty and adjuncts to the system for LMS synchronization., • Configure faculty access to post final grades and attendance after semester close., • Generate class roster reports and academic data for program directors and administrators. Financial Aid & Student Accounts • Collaborate with Financial Aid to configure communication templates, troubleshoot SIS and data issues, and generate departmental reports., • Coordinate with Student Accounts to create student groups, configure billing task templates, and issue billing notifications according to the master academic calendar., • Assists in ensuring that financial aid and account configurations align with compliance requirements. Training, Support & User Engagement • Develop user-friendly training materials and short instructional videos for students, faculty, and staff to enhance SIS adoption and orientation., • Conduct demonstrations on how to use the self-service portal., • Provide system training to new faculty and administrative users on posting grades, attendance, and managing holds., • Offer ongoing support to departments and resolve functional issues impacting system users. Faculty & Academic Department Collaboration • Attend AAS and GBS unit meetings as needed., • Support faculty in posting attendance and final grades., • Provide rosters and data reports for clinical assignments., • Communicate instructions for releasing academic advisement holds and using the self-service portal. Qualifications • Bachelor’s degree required; Master’s degree preferred in Higher Education Administration, Information Systems, Computer Science, or a related field., • Minimum 5 years of experience in higher education managing or administering student information systems., • Strong understanding of enrollment management, registrar operations, financial aid processes, and compliance reporting., • Demonstrate ability to analyze, configure, and troubleshoot SIS issues independently., • Excellent interpersonal, organizational, and problem-solving skills., • Proven ability to communicate complex technical information clearly to non-technical audiences. Preferred Skills & Experience • Experience with Anthology, CampusNexus, Jenzabar, Ellucian, or similar SIS platforms., • Familiarity with Canvas or other LMS platforms., • Understanding of FERPA, Title IV, and other higher-education compliance standards., • Strong data management and reporting skills., • Experience developing training videos or user guides for staff and students. Salary Range: $90,000- $110,000

Job Description Our Company: Originally founded in 1975, BCI has continually evolved to become a leader in the women’s fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market trends and the changing retail environment. Our brands, including CeCe, Vince Camuto, Ted Baker, 1.State and Parker, each serve unique customer demographics but are united in their commitment to quality and style. As we expand our presence, BCI remains dedicated to innovation, excellence, and women’s empowerment through fashion. THE ROLE: BCI Brands is seeking an experienced, motivated, and hands-on Systems Administrator to join our IT team. The ideal candidate will have a strong background in IT infrastructure, Microsoft 365 administration, networking, cybersecurity, and technical support. This position requires someone who enjoys troubleshooting complex technical issues, supporting end-users, and maintaining a secure, reliable, and efficient IT environment. Key Responsibilities • Manage, maintain, and troubleshoot Windows servers, virtualization platforms, network infrastructure, and cloud environments., • Administer and support Microsoft 365, including Entra ID, Exchange Online, SharePoint, Teams, OneDrive, Intune, Defender, and other Microsoft 365 Admin Centers., • Manage Active Directory, user accounts, permissions, Group Policies, MFA, and Conditional Access., • Handle, prioritize, troubleshoot, and resolve Level 1 and Level 2 Help Desk tickets., • Provide technical support for Windows, macOS, iOS, and Android devices., • Troubleshoot hardware, software, network connectivity, printing, and Microsoft 365 application issues., • Manage system backups, patching, endpoint protection, and disaster recovery procedures., • Support VMware, Hyper-V, Microsoft Azure, and hybrid infrastructure environments., • Assist with employee onboarding, offboarding, equipment deployment, and account provisioning., • Participate in network infrastructure improvements, server upgrades, and MDF/IDF projects., • Maintain accurate technical documentation and proactively identify opportunities to improve IT operations. Requirements • Minimum 3 years of experience in Systems Administration or a similar IT role., • Strong hands-on experience administering Microsoft 365 and its administrative portals., • Proficiency with Windows Server, Active Directory, DNS, DHCP, and Group Policy., • Solid understanding of networking, firewalls, VPNs, VLANs, and TCP/IP., • Experience supporting Windows and Mac computers in a corporate environment., • Experience with Microsoft Azure, Intune, and endpoint management., • Familiarity with PowerShell scripting and automation., • Working knowledge and experience with various AI technologies, platforms, and tools, including generative AI and AI-powered applications., • Proven experience managing Help Desk tickets and troubleshooting technical issues., • Excellent communication, customer service, and problem-solving skills., • Ability to work independently and collaborate effectively with an IT team. Preferred Qualifications • Experience with VMware vSphere, Microsoft Hyper-V, and hybrid cloud environments., • Experience with Microsoft Defender, Conditional Access, and cybersecurity best practices., • Familiarity with Mosyle for Business and Microsoft Intune’s MDM., • Relevant Microsoft, CompTIA, or networking certifications., • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. Additional Requirements • Ability to lift and install IT equipment weighing 30 to 40 pounds without assistance., • Flexibility to work extended hours, weekends, or alternate shifts when business needs require. The annual salary range for this full-time position depends on experience between $80,000 - $100,00. Benefits • Health Benefits (Medical, Dental & Vision), • Life Insurance, • Flexible Spending Account, • 401k Program, • Paid Time Off, • Robust Holiday Schedule, • Commuter Benefits, • Training & Development, • Growth Opportunities! Why Join BCI Brands? This is an opportunity to work in a dynamic IT environment supporting enterprise technology, cloud services, cybersecurity initiatives, and ongoing infrastructure improvements. We're looking for a dependable, technically skilled professional who takes ownership of issues, enjoys helping others, and is committed to maintaining reliable IT systems. Interested candidates are encouraged to apply and become part of our growing IT team. BCI IS AN EQUAL OPPORTUNITY EMPLOYER Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.

Job DescriptionBenefits: • 401(k), • Employee discounts, • Paid time off About the Role: Salsa Professional Apparel LLC is looking for a motivated and detail-oriented Web Distribution and Logistics Support specialist to join our team in New York, NY. This is an exciting opportunity to play a key role in keeping our operations running smoothly — from online order fulfillment to seamless product delivery. If you thrive in a fast-paced environment and love keeping things organized, we want to hear from you! Responsibilities: The Web, Distribution & Logistics Administrator supports sales operations by managing web-based orders from development through fulfillment. This role serves as an administrative sales representative, ensuring order accuracy, vendor coordination, and timely delivery while maintaining detailed customer and vendor records. The position also analyzes order details and profit margins to support business decision-making. Key Responsibilities: • Manage web orders from initial receipt through order development, processing, and fulfillment, • Review and analyze order details, pricing, and margins to ensure accuracy and profitability, • Coordinate with vendors, warehouses, and logistics partners to ensure timely and accurate delivery, • Maintain a comprehensive and up-to-date vendor database, including: Company names Contact names and titles Addresses and phone numbers Email addresses • Maintain detailed customer and school account records, including: Customer and school names Contact names, positions, and email addresses • Act as an administrative support partner to the sales team, assisting with order entry, revisions, and follow-ups • Resolve order discrepancies, shipping issues, and fulfillment concerns in a timely and professional manner • Monitor inventory availability and communicate potential delays or issues proactively, • Prepare reports related to order status, fulfillment performance, and margin analysis, • Ensure all documentation complies with internal procedures and company standards Qualifications & Skills: Previous experience in sales administration, order management, logistics, or distribution preferred Strong analytical skills with the ability to review pricing, costs, and margins Excellent organizational and data management skills Proficiency in web-based order systems, CRM tools, and Microsoft Excel Strong written and verbal communication skills Detail-oriented with the ability to manage multiple orders and deadlines simultaneously Ability to work independently and collaboratively with sales, vendors, and logistics teams About Us: Salsa Professional Apparel LLC is a New York-based apparel company dedicated to delivering high-quality, professional clothing that empowers individuals to look and feel their best. Our customers trust us for our commitment to craftsmanship, style, and reliability. We foster a collaborative and energetic workplace where every team member contributes to our continued growth and success.

Job Description The Project Engineer serves as a technical delivery resource responsible for executing complex mid- to large-scale IT projects. This role collaborates closely with project engineers, project managers, and cross-functional teams to deliver high-quality outcomes aligned with organizational standards and client expectations. The role emphasizes ownership of technical delivery, structured execution, and the use of AI and automation to improve efficiency, consistency, and overall project quality. Project Delivery • Execute complex project implementations with limited oversight., • Lead technical analysis, solution implementation, system integration, and infrastructure deployment., • Coordinate planning, testing, documentation, and deployment activities to ensure successful delivery., • Develop detailed project plans, schedules, and resource requirements., • Manage assigned tasks and ensure work is completed and formally closed out., • Conduct discovery to define requirements and scope., • Work with vendors, partners, and internal teams to support full lifecycle delivery. Technical Leadership • Act as a technical escalation point for project delivery challenges., • Collaborate with engineering teams and functional groups to design and implement solutions., • Contribute to the development and refinement of technical documentation, standards, and best practices., • Support continuous improvement of project delivery processes and technical quality. Client Engagement & Stakeholder Management • Gather technical and business requirements from clients and internal stakeholders., • Act as a primary point of contact for project-related communication., • Facilitate project meetings, status updates, and stakeholder reviews., • Manage client expectations and ensure alignment with agreed deliverables., • Coordinate with third-party vendors and technology providers. Quality Assurance & Standards • Contribute to structured QA processes across project delivery., • Validate implementations against defined standards and requirements., • Support development and refinement of QA checklists and validation methods., • Promote consistency and repeatability across projects through standardized practices. AI-Native & Automation Expectations • Operate with an AI-native delivery model, integrating AI and automation tools throughout the project lifecycle., • Leverage AI-assisted tools to accelerate documentation creation, requirements analysis, and technical validation., • Utilize automation frameworks, scripts, and orchestration tools to reduce manual effort and improve consistency., • Contribute to the creation and maintenance of reusable automation playbooks that standardize common project tasks., • Apply AI tools to analyze project environments, identify risks, and suggest remediation or optimization opportunities., • Support integration between systems, APIs, and automation platforms to enable scalable and repeatable deployments., • Maintain awareness of emerging AI and automation capabilities and apply them pragmatically while ensuring data security and governance standards.Qualifications, • 3–6+ years of experience in project engineering, technical project delivery, or infrastructure roles., • Experience delivering infrastructure, cloud, or IT transformation projects., • Strong understanding of Microsoft technologies, cloud platforms, and enterprise environments including: Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune and endpoint management), Identity services including Active Directory and Entra ID (Azure AD), Group Policy, DNS, Windows Server, Azure cloud architecture, • Virtualization platforms including VMware, Hyper-V, Citrix, and Azure Virtual Desktop, Backup, disaster recovery, and business continuity solutions, • Experience working in MSP or client-facing environments preferred., • Familiarity with project management methodologies (Agile, Waterfall, PRINCE2, etc.)., • Strong communication, coordination, and documentation skills. Preferred Certifications • Microsoft Certified: Azure Administrator Associate (AZ-104), • Microsoft Certified: Azure Solutions Architect Expert (AZ-305), • Microsoft 365 Certified: Enterprise Administrator Expert (MS-102), • Microsoft Certified: Identity and Access Administrator (SC-300), • Microsoft Certified: Azure Security Engineer Associate (AZ-500), • VMware Certified Professional (VCP-DCV or equivalent cloud-focused track), • PMI, PRINCE2 or similar project management certifications We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Overview We are looking for an experienced Tier 2 Technical Support Engineer to join our Managed Services team. This role is ideal for someone who has real MSP helpdesk experience, understands the pace of supporting multiple clients, and takes ownership of tickets from troubleshooting through resolution. Prior experience working on an internal MSP service desk supporting multiple unrelated client environments is required. Experience as outsourced support dedicated to one large client does not meet this requirement. Position Summary The Tier 2 Technical Support Engineer is responsible for handling escalated support requests, troubleshooting complex technical issues, supporting Windows and macOS environments, maintaining strong client communication, and documenting work clearly in our PSA. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to manage multiple tickets while maintaining accurate notes, time entries, and follow-up. RESPONSIBILITIES: • Provide Tier 2 support for client users, systems, applications, networks, and cloud services., • Troubleshoot and Administer Microsoft 365, Entra ID, and Google Workspace issues., • Support user onboarding, offboarding of users and devices from end to end., • Support macOS devices, ABM-related workflows, and Apple MDM-managed devices., • Troubleshoot and Support Desktop/Laptop/Network/Mobile Device/Peripheral & Applications, • Perform network troubleshooting involving DNS, DHCP, VPN, Wi-Fi, LAN/WAN connectivity, and firewall basics., • Use RMM tools to perform remote support, monitoring, patching, scripting, and endpoint management tasks., • Maintain accurate ticket notes, time entries, statuses, priorities, and client communication in Autotask., • Create and improve internal documentation, client-facing notes, SOPs, and knowledge base articles., • Identify recurring issues and recommend process, documentation, or automation improvements., • Go onsite to various clients in the NYC/ NJ Area to provide onsite support when the need arises CANDIDATE: IT problem solver with 3 years professional experience REQUIRED TECHNICAL SKILLS: • Microsoft 365/ Azure/ MS Entra/ Exchange Online / Google Workspace administration basics, • Highly proficient and experience in Windows 10/11 & Mac OSX support and troubleshooting, • Desktop/Laptop hardware and peripheral troubleshooting, • IP/ LAN/WAN/ DNS experience & troubleshooting, • MS Office/Office 365 /Google Workspace support and troubleshooting, • MS Active Directory/Domain basics/ Server environment basics, • Mobile iOS & Android device support and troubleshooting, • Network Certified, • Security Certified, • A Certified REQUIRED PROFESSIONAL SKILLS:, • Superior verbal and written communication skills, • Top-class customer service skills, • Excellent documentation, reporting, and planning skills, • Conscientious, detail-oriented, thorough, and consistent, • Professional demeanor and appearance; punctual, team player, • Outstanding people skills, • Ambition and passion for learning and teaching PREFERRED EXPERIENCE WITH:, • Autotask, • DattoRMM, • SonicWall, • Intune Preferred Certifications, • Microsoft 365, • Microsoft Azure / Entra, • Apple or macOS support, • DattoRMM, • SonicWall Education:, • High school or equivalent (Preferred) Experience:, • MSP help desk : 2 years (Required), • 365 Administrator: 3 years (Required), • Professional IT Support: 3 years (Required)

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Field Technician – Managed IT Services (MSP) Location: New York City / Manhattan Compensation: Up to $65,000 annually + benefits Employment Type: Full-Time The Opportunity We are recruiting for an established New York City managed services provider that is looking to add a Field Technician to its growing technical team. This is a client-facing IT support position for someone who already has experience working for an MSP and enjoys working directly with end users. You will provide both remote and onsite support, traveling to client locations throughout Manhattan to troubleshoot issues, support users and serve as a trusted technical resource. Technical ability matters, but communication skills are paramount in this position. The right person must be personable, professional, patient and comfortable walking into a client’s office and interacting with everyone from individual end users to senior executives. This is also a genuine career-development role. The company has a strong history of promoting from within, and successful Field Technicians can grow into senior-level Systems Administrator and Systems Engineer positions as they develop technically and take on greater responsibility. What You’ll Do Provide onsite and remote technical support to clients throughout New York City Troubleshoot Windows and macOS desktops, laptops, applications and peripherals Support Microsoft 365, Outlook, Teams, OneDrive and other business applications Perform Active Directory and Entra ID user administration, including account creation, password resets, permissions, groups and onboarding/offboarding Diagnose networking issues involving TCP/IP, DNS, DHCP, Wi-Fi, VPN connectivity and LAN environments Install, configure and troubleshoot desktops, laptops, printers, monitors, docking stations and other office technology Assist with workstation deployments, hardware refreshes and new-user setups Resolve issues remotely when possible and travel onsite when hands-on support is required Accurately document troubleshooting, resolutions and client environments in ticketing and documentation systems Escalate advanced issues to senior engineers while providing complete and useful technical information Communicate clearly with clients throughout the troubleshooting process and ensure they understand the status and resolution of their issue Work alongside senior engineers and gain exposure to more advanced systems, networking and infrastructure projects What We’re Looking For Previous experience working for a Managed Services Provider (MSP) is required Approximately 2+ years of professional IT support, desktop support, help desk or field support experience Hands-on experience supporting Microsoft 365 and Active Directory / Entra ID environments Strong Windows desktop and laptop troubleshooting skills Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, switches and routers Experience supporting users both remotely and face-to-face Experience with ticketing, PSA, RMM or documentation platforms such as ConnectWise, Autotask, HaloPSA, IT Glue, Datto or similar tools Ability and willingness to travel regularly to client sites throughout Manhattan Strong troubleshooting instincts and the ability to know when to resolve an issue independently versus escalate it Communication & Client Service This is not a back-office IT position. You will regularly represent the company inside client offices, so we are looking for someone who: Communicates clearly and professionally Enjoys working directly with people Can explain technical problems without unnecessary jargon Remains patient and composed with frustrated users Listens carefully before jumping to a solution Is comfortable interacting with executives and other high-level users Takes ownership of problems and follows through Understands that providing excellent IT support is as much about the user experience as the technical fix Strong technical candidates who struggle to communicate effectively with clients will not be successful in this role. Preferred Experience Experience with any of the following would be helpful: Microsoft Intune or other endpoint management platforms Exchange Online administration Group Policy Windows Server Network troubleshooting and switch/firewall environments ConnectWise, Autotask, HaloPSA or similar MSP platforms IT Glue or similar documentation platforms Financial-services, legal or other high-touch professional-services clients Supporting executive or VIP users Career Growth This company promotes heavily from within and views the Field Technician role as a feeder position into senior technical roles. Strong performers who demonstrate reliability, excellent client service and continued technical development can advance into Senior Systems Administrator, Senior Systems Engineer and other higher-level infrastructure positions. The goal is not for the right person to remain a Field Technician indefinitely. This is an opportunity to join the company, learn its client environments, build broader technical skills and progress into significantly more advanced systems and engineering work. If you have a solid MSP support foundation, enjoy working with clients and want a clear path toward becoming a senior-level engineer or administrator, we would like to hear from you. Salary: Up to $65,000 annually + benefits Qualifications MSP Experience Necessary Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job DescriptionSenior Cloud Systems Administrator New York, NY ESSENTIAL FUNCTIONS AND DUTIES Cloud Infrastructure, Architecture & Governance • Design, deploy, maintain, and continuously improve Cipriani’s Microsoft Azure cloud infrastructure across corporate and property environments., • Support enterprise-scale Azure architecture aligned with Microsoft Cloud Adoption Framework and Well-Architected principles, including Management Groups, subscriptions, Azure Policy, RBAC, naming standards, tagging, resource organization, and platform automation., • Manage and optimize Azure services including Azure App Services, Azure Functions, Azure SQL, Azure Storage, Azure Redis, Azure Service Bus, Azure Key Vault, Azure Monitor, Application Insights, Log Analytics, and related services., • Define and support compute and platform patterns including virtual machines, VM scale sets, App Services, Functions, Azure Container Registry, and AKS/Kubernetes where applicable., • Design, configure, and maintain Azure networking, including Virtual Networks, Private Endpoints, Network Security Groups, DNS, peering, routing, gateways, firewalls, VPNs, and hybrid connectivity., • Support secure network topologies such as hub-and-spoke or Virtual WAN, including Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection where needed., • Implement scalable, resilient, secure, and cost-effective cloud architectures aligned with business, security, and operational requirements., • Maintain clear architecture documentation, cloud diagrams, technical standards, support runbooks, and knowledge base materials.Cloud Migration, Modernization & Enterprise Services, • Support cloud migration and modernization efforts across on-premises-to-Azure, cloud-to-cloud, hybrid, and legacy application environments., • Participate in discovery and assessment activities including workload inventory, dependency mapping, application readiness, rehost/replatform/refactor recommendations, and migration wave planning., • Support cutover execution and post-migration hypercare, including replication monitoring, test migrations, rollback planning, stakeholder communication, and stabilization., • Support Azure data and analytics workloads, including Azure Data Factory, Azure Databricks, Azure SQL, and related data movement or processing platforms., • Support emerging Microsoft cloud initiatives, including Azure OpenAI, Copilot readiness/governance, automation, analytics, and business intelligence workloads where applicable.Identity, Security & Compliance, • Implement and maintain cloud security best practices, least-privilege access, secure infrastructure patterns, and identity-based access models., • Administer Microsoft Entra ID/Azure AD, including Conditional Access, Privileged Identity Management, RBAC, app registrations, enterprise applications, hybrid identity, Entra Connect/Cloud Sync, and access governance., • Support Zero Trust models and security baselines across users, devices, applications, and cloud resources., • Configure and support Azure security services such as Azure Policy, Microsoft Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, Key Vault, and secure score improvement initiatives., • Support vulnerability remediation, security monitoring, patching, access reviews, audit evidence collection, and compliance initiatives., • Support compliance requirements related to hospitality, payments, privacy, and enterprise technology, including PCI-DSS, SOC 2, ISO 27001, NIST, GDPR, HIPAA, HITRUST, or similar standards where applicable.Automation, Infrastructure as Code & DevOps, • Build, maintain, and improve Infrastructure as Code using Terraform, Bicep, ARM templates, or similar tools; Terraform experience is preferred., • Create reusable modules, policy-as-code, deployment standards, and coding practices that improve consistency and reduce manual work., • Build, maintain, and enhance CI/CD pipelines using Azure DevOps and/or GitHub Actions, including environment gates, drift detection, rollback support, and pre-deployment compliance checks., • Automate recurring operational tasks through PowerShell, Azure CLI, Bash, Python, Azure Automation, or similar tools., • Partner with technology teams to improve deployment velocity, release reliability, operational consistency, and platform efficiency.Monitoring, Reliability, Incident Response & Business Continuity, • Serve as a senior technical escalation point for critical Azure platform, infrastructure, application, networking, performance, and security incidents., • Support high-priority incident response, including triage, mitigation, stakeholder communication, root cause analysis, corrective action, and post-incident review., • Implement and maintain observability solutions using tools such as Azure Monitor, Log Analytics, Application Insights, Datadog, Workbooks, dashboards, alerting, and related platforms., • Build and maintain dashboards, alerts, performance metrics, service-level objectives, operational reports, and recurring health checks., • Support business continuity and disaster recovery solutions using Azure Backup, Azure Site Recovery, cross-region design, replication, recovery testing, and RTO/RPO validation.Cost Management, FinOps & Resource Optimization, • Partner with Finance and business stakeholders to support Azure cost visibility, usage reporting, budget controls, resource optimization, and cloud spend accountability., • Implement tagging standards, cost allocation practices, budget alerts, consumption reporting, rightsizing, reservations/Savings Plans strategy, and optimization roadmaps., • Identify recurring platform, cost, performance, or governance issues and lead corrective actions that improve long-term stability and efficiency.Microsoft 365, AVD & End-User Cloud Services, • Design, deploy, support, and optimize Azure Virtual Desktop and related remote access solutions, including host pool design, FSLogix profile strategy, Scaling Plans, and AVD Insights monitoring where applicable., • Support Microsoft 365 cloud services including Intune, Exchange Online, SharePoint/OneDrive, Teams, Purview, and related administration as needed., • Package, deploy, and maintain applications using Intune and other endpoint/cloud management platforms., • Support tenant-to-tenant Microsoft 365 migrations, coexistence planning, and cutover activities where applicable., • Support enterprise cloud services that improve secure access, business continuity, and operational efficiency across Cipriani’s corporate and property locations.Leadership, Documentation & Cross-Functional Partnership, • Lead technical discovery sessions, design discussions, proof-of-concept builds, and Well-Architected Reviews with clear recommendations and trade-offs., • Produce Architecture Decision Records, design documentation, implementation plans, runbooks, and support handoff materials., • Mentor junior IT team members, delivery partners, and help desk staff through design reviews, technical guidance, troubleshooting support, and knowledge sharing., • Manage escalated technical issues while remaining calm, professional, service-oriented, and focused on business impact., • Communicate complex technical concepts clearly to technical and non-technical stakeholders, including leadership, Finance, vendors, security partners, and business teams., • Manage third-party IT vendors, MSPs, cloud providers, security partners, software vendors, and infrastructure vendors as needed. KNOWLEDGE, EXPERIENCE AND SKILLS • Minimum of 7 years of experience in Azure Cloud Engineering, Cloud Infrastructure, Systems Engineering, DevOps, Site Reliability Engineering, Platform Engineering, or a related technology role., • Deep hands-on expertise with Microsoft Azure cloud environments, including infrastructure, networking, identity, security, governance, monitoring, and operations., • Strong experience with Azure Landing Zones, Azure Policy, Management Groups, subscriptions, RBAC, tagging, naming conventions, security baselines, and automated remediation., • Strong Azure networking knowledge including DNS, load balancing, routing, firewalls, private networking, VPNs, peering, hybrid cloud connectivity, ExpressRoute/VPN, and secure network architecture., • Strong Microsoft Entra ID/Azure AD experience, including Conditional Access, PIM, hybrid identity, app registrations, enterprise applications, and Zero Trust concepts., • Hands-on experience with Infrastructure as Code, including Terraform, Bicep, or ARM templates; Terraform is preferred., • Experience building and maintaining CI/CD pipelines using Azure DevOps and/or GitHub Actions., • Strong scripting ability using PowerShell, Azure CLI, Bash, Python, or similar languages., • Experience implementing monitoring and observability using Azure Monitor, Log Analytics, Application Insights, Datadog, Workbooks, dashboards, or similar platforms., • Experience supporting cloud migration, modernization, and transformation of legacy, on-premises, hybrid, or multi-cloud environments., • Experience serving as a senior escalation point for business-critical incidents, including mitigation, root cause analysis, stakeholder communication, and post-incident reporting., • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders while maintaining a service-oriented approach.Preferred Qualifications, • Microsoft certifications such as Azure Solutions Architect Expert (AZ-305), Azure Administrator Associate (AZ-104), Azure Security Engineer Associate (AZ-500), Cybersecurity Architect Expert (SC-100), DevOps Engineer Expert (AZ-400), Azure Network Engineer Associate (AZ-700), or Microsoft 365 certifications., • Experience with Azure Virtual Desktop, FSLogix, Azure Files or Azure NetApp Files, Scaling Plans, AVD Insights, remote desktop infrastructure, or cloud-based end-user computing environments., • Experience with Docker, Azure Container Registry, Kubernetes, AKS, Azure Functions, Event Grid, Azure Front Door, Cloudflare, or similar modern cloud services., • Experience with Azure Databricks, Azure Data Factory, Azure SQL, SQL Managed Instance, Synapse Analytics, Fabric, Cosmos DB, analytics workloads, data science, machine learning, AI, or business intelligence platforms., • Experience with Microsoft 365 tenant-to-tenant migrations, Exchange Online, SharePoint/OneDrive, Teams, Purview, Intune, Copilot readiness/governance, Copilot Studio, or Microsoft Foundry., • Experience supporting hospitality, restaurant, private club, hotel, retail, luxury, or multi-site operating environments., • Familiarity with hospitality technology platforms such as POS, PMS, reservation systems, event management systems, access control, guest Wi-Fi, AV systems, and related integrations., • Experience supporting enterprise or regulated environments with strong security, compliance, governance, and audit requirements.PHYSICAL, SCHEDULE AND LOCATION REQUIREMENTS, • Ability to work on-site in New York as business needs require and support multiple Cipriani corporate and property locations., • Ability to participate in planned after-hours maintenance, urgent incident response, system upgrades, or cutover activities when needed., • Ability to sit or stand for extended periods, work at a computer, and occasionally lift or move IT equipment up to 30 pounds. 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IT Manager / Senior Systems Administrator Leading Global Hedge Fund | NYC or CT | On-site Key Responsibilities • Manage Active Directory, Entra ID, service accounts, MFA, access reviews, and security controls., • Administer Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, email security, and DLP., • Manage Windows Server, VMware vSphere, file servers, storage, backups, and migrations., • Administer networks, DNS, DHCP, VLANs, wireless, certificates, firewalls, and telecom., • Manage endpoint security, vulnerabilities, phishing simulations, and data-governance tools., • Support eDiscovery, legal holds, audits, regulatory requests, and IT controls., • Automate administration and reporting using PowerShell and Python., • Manage software/cloud licensing, vendors, renewals, and procurement., • Lead infrastructure and security projects from planning through implementation., • Maintain change management, documentation, compliance, and operational procedures., • Serve as technical escalation point and mentor junior IT staff., • Coordinate server-room power, cooling, UPS, and datacenter infrastructure. Required Qualifications • 7+ years of hands-on enterprise systems administration experience., • Strong Windows Server, Active Directory, Microsoft 365, MFA, and PowerShell skills., • Experience with Entra ID, service accounts, application registrations, and credential management., • Strong VMware, storage, networking, firewall, and email-security experience., • Experience with security tools such as CrowdStrike, Varonis, Proofpoint, or similar., • Experience with backups, DR, monitoring, change control, and regulated/audited environments., • Strong project, vendor-management, documentation, and communication skills. Preferred • Bachelor's degree or equivalent experience., • Financial services or regulated-industry experience., • AWS/Azure, Ansible, eDiscovery, Bloomberg, or Avaya experience. Working Conditions • Fully on-site; no remote/hybrid option., • Occasional after-hours maintenance and recovery work., • NYC employees may travel to CT/Westchester DR facilities.

Position Summary: The Senior Security and Systems Administrator plans, implements, administers, monitors, and continuously improves cybersecurity and enterprise technology services across SAC Group companies. The role combines hands-on security engineering and systems administration with regional governance, project execution, incident readiness, risk reduction, subsidiary support, and executive-level reporting. It works closely with company IT leaders, Sekisui HQ and regional teams, business stakeholders, managed service providers, and strategic technology partners to advance Zero Trust, protect confidential information, strengthen resilience, standardize controls, and support Sekisui Vision 2030 and the objective of Zero Serious Incidents. Key Responsibilities: --Cybersecurity and Incident Response Readiness · Monitor and administer security platforms, alerts, vulnerabilities, exposure indicators, and control effectiveness across supported environments. · Perform initial investigation, triage, containment coordination, evidence collection, incident documentation, and escalation with the SOC, vendors, Microsoft, company IT teams, and leadership. · Maintain incident-response procedures, contact paths, reporting templates, lessons learned, and follow-up remediation tracking. · Review threat intelligence and emerging attack techniques, translate them into actionable controls, and communicate risks in business terms. · Coordinate remediation of critical vulnerabilities, security findings, misconfigurations, and overdue actions across supported companies. --Identity, Access, and Zero Trust · Administer and improve Microsoft Entra ID controls, Conditional Access, multifactor authentication, authentication methods, external identities, guest access, and cross-tenant collaboration. · Support privileged access governance, including Privileged Identity Management, emergency access accounts, role review, separation of duties, time-bound elevation, and phishing-resistant authentication. · Assess identity risk, application consent, enterprise applications, OAuth permissions, service principals, and third-party integrations. · Advance Zero Trust initiatives across identity, endpoints, applications, data, and network infrastructure. --Endpoint, Mobile Device · Administer Microsoft Intune, Windows Autopilot, device compliance, security baselines, configuration profiles, application deployment, update rings, enrollment, and remote support workflows. · Coordinate endpoint visibility, vulnerability remediation, patching, inventory, and lifecycle management using Microsoft Defender, Tanium, Cortex XDR, and related platforms. · Support mobile device management and application protection for company-owned and approved personal devices, including rollout communications and user support. · Develop repeatable onboarding, offboarding, provisioning, recovery, and secure configuration standards for endpoints and mobile devices. --Data Security, Compliance, and Governance · Implement and support Microsoft Purview capabilities, including data discovery, sensitivity labels, encryption, data loss prevention, auto-labeling, audit, retention, eDiscovery, and policy testing. · Partner with Legal, HR, Compliance, Finance, and business owners to translate information-management requirements into practical technical controls and user guidance. · Identify overshared or exposed information, coordinate remediation, and validate internal and external sharing scenarios. · Support secure adoption and governance of Microsoft 365 Copilot, Security Copilot, agents, and approved AI tools, including permissions hygiene, data protection, lifecycle controls, and responsible-use guidance. --Network, Cloud and Email Security · Administer and support secure-access and network-security services such as Prisma Access, GlobalProtect, firewalls, secure web controls, VPN, segmentation, and network policy changes. · Coordinate network and cloud security changes with HQ, IIJ, managed providers, business-unit technology teams, and local IT contacts. · Improve email and domain security through Microsoft Defender for Office 365, anti-phishing controls, mail-flow review, SPF, DKIM, DMARC, domain cleanup, and secure SMTP or relay configurations. · Support secure Microsoft 365 services, Azure resources, enterprise applications, integrations, and tenant-to-tenant operational requirements. --Governance, Risk, Metrics · Perform security assessments, control reviews, risk analyses, and validation testing against corporate requirements and recognized frameworks. · Maintain dashboards, metrics, action plans, change records, risk registers, project status, Secure Score, exposure and vulnerability measures, and remediation evidence. · Prepare clear technical and executive reporting for SAC leadership, company presidents, ITLC, ITST, HPPC, HQ, auditors, and other governance forums. · Support internal, customer, cybersecurity, privacy, financial, and operational audits by gathering evidence, explaining controls, documenting gaps, and coordinating corrective actions. · Contribute to regional and global policies, standards, procedures, architecture decisions, and technology roadmaps. --Regional Collaboration, Shared Services · Provide hands-on technical support and consulting to SAC and supported group companies, especially organizations with limited internal IT resources. · Support endpoint hardware/software upgrades, troubleshooting, and support for our smaller organizations. · Coordinate cross-company implementations, assessments, pilots, testing, migrations, licensing decisions, vendor engagements, and operational handoffs. · Facilitate knowledge sharing among IT leaders and administrators through recurring forums, workshops, documentation, demonstrations, and peer support. · Develop employee-facing security communications, phishing simulations, awareness materials, lunch-and-learn content, and role-based guidance. · Promote standardized, supportable, cost-conscious solutions while recognizing business, regulatory, and operational differences among group companies. Skills and Competencies · Strong analytical, troubleshooting, prioritization, documentation, and project-coordination skills. · Ability to independently investigate unfamiliar technical issues, assess risk, develop options, test changes, and communicate recommendations. · Working knowledge of some or all of these: Microsoft 365 administration and security, including Entra ID, Intune, Defender XDR, Defender for Office 365, Defender for Cloud Apps, Purview, Exchange Online, SharePoint, OneDrive, Teams, and Copilot administration. · Experience with endpoint security, vulnerability management, SIEM/SOC operations, secure access service edge, firewalls, VPN technologies, mobile device management (Intune), privileged access (Entra), and data protection (Purview). · Understanding of Zero Trust, least privilege, defense in depth, identity security, secure configuration, incident response, business continuity, and change management. · Excellent verbal and written communication skills with the ability to brief executives, collaborate with technical teams, and create clear employee guidance. · High level of integrity, discretion, accountability, attention to detail, and sound judgment when handling confidential information and security events. · Knowledge of Windows operating systems, endpoint system configuration and setup, and asset management · Ability to work effectively across multiple companies, cultures, time zones, vendors, and matrixed stakeholder groups. Education and Experience · Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Information Management, or a related discipline, or equivalent relevant experience. · Five to seven years of progressively responsible experience in systems administration, cybersecurity, cloud administration, endpoint management, or a related IT role. · Experience supporting Microsoft 365 and cloud-based enterprise environments in a multi-company or distributed organization is strongly preferred. · Experience with recognized security and compliance frameworks such as NIST CSF, NIST SP 800-53, ISO/IEC 27001, CIS Controls, SOX, PCI DSS, ITAR, or comparable corporate standards. · Relevant certifications such as Microsoft Security, Compliance, and Identity; Microsoft 365; Azure; CISSP; CISM; Security+; GIAC; or vendor-specific security certifications are preferred. Success Metrics · Timely identification, escalation, containment, documentation, and remediation of security risks and incidents. · Measurable reduction in vulnerabilities, configuration gaps, excessive access, data exposure, and overdue security actions. · Consistent implementation and adoption of approved security, endpoint, data protection, and governance standards across supported companies. · Accurate, timely, and actionable reporting for leadership and governance teams. · Reliable delivery of projects, changes, audits, shared services, and user communications with minimal business disruption. · Effective collaboration, knowledge transfer, and continuous improvement across the SAC Group IT community. Physical and Working Requirements · Prolonged periods of sitting at a desk and working on a computer. · Must be able to lift up to 15 pounds at times. · Occasional travel, after-hours support, or participation in incident response and planned technology changes may be required. This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, skills, or working conditions. Responsibilities may be adjusted as business needs, technology, regulations, and security risks evolve. This document does not constitute a contract of employment.

Job DescriptionTitle: Hexagon EAM Developer/System Engineer (Part Time) Duration: Total Estimated Project Hours: 1820 Hours – Spread over 3 Years Location: New York, NY 10014 (Hybrid - This role is primarily office-based with the possibility of hybrid arrangements after an onboarding period) Job Description: Position Summary: We are seeking an experienced HxGN EAM Developer and System Engineer to own, support, and continuously improve the agency's HxGN Enterprise Asset Management platform across on-premises and cloud environments. This role combines deep EAM configuration expertise, API and integration development, mobile platform support, upgrade planning, and the ability to perform limited, standards-based customization when configuration alone cannot meet business requirements. The ideal candidate can maintain the current on-premises environment, support EAM mobile users, and lead, materially contribute and implement a complete migration plan from on-premises HxGN EAM to HxGN EAM Cloud, including data migration, integrations, security, testing, cutover, and post-migration stabilization. Key Responsibilities: Application Configuration & Standards-Based Customization • Design, build, and maintain EAM screen configuration, including custom fields, user-defined fields (UDFs), screen designer layouts including mobile platform, menus, tabs, and module-level configuration across Work, Equipment, Materials, Purchasing, Projects, and related modules., • Configure and manage work order workflows, approval sequences, status transitions, activity/task codes, PM schedules, meter-based triggers, route structures, lookup codes, cost codes, commodity codes, class hierarchies, and other reference data structures., • Administer user security, user groups, screen permissions, data restrictions, organization/site access, manage Connector user accounts, and authentication settings., • Develop and manage KPI dashboards, standard reports, ad-hoc queries, and custom SQL reports using EAM reporting tools and database resources., • Perform EAM customizations when justified and approved, following Hexagon/HxGN EAM customization standards and upgrade-safe development guidelines; document the business need, technical design, risk, testing approach, and maintenance impact for each customization., • Apply a configuration-first approach, using customization only where configuration, workflow, screen designer, reports, alerts, or integrations cannot reasonably satisfy the requirement. API, Integration & Data Exchange Development: • Develop and maintain integrations using HxGN EAM REST APIs and SOAP/Connector web services APIs, including authentication setup for Connector users and secure service accounts., • Design and implement bidirectional data exchanges between EAM and external systems such as ERP, SCADA, GIS, financial systems, HR platforms, identity platforms, and reporting/data warehouse environments using middleware or direct API calls., • Write and maintain integration scripts, ETL processes, and data transformation logic in languages such as Python, Java, .NET/C#, or PowerShell., • Troubleshoot API failures, synchronization issues, data mapping problems, and integration errors; monitor integration health and maintain logging, alerting, and operational runbooks., • Document API endpoints, authentication flows, payload structures, error-handling logic, integration architecture, data ownership, and support procedures. EAM Mobile Platform Support: • Configure, support, and troubleshoot the HxGN EAM mobile platform, including mobile work order processing, asset/equipment lookup, inspections, checklists, materials usage, attachments, barcode/QR/RFID use cases, and field-user workflows., • Support mobile deployment, user access, role-based permissions, device compatibility, offline/online synchronization, mobile forms, and mobile data validation rules., • Partner with operations and field staff to optimize mobile screens, task flows, and usability while maintaining data quality, security, and enterprise supportability., • Coordinate with endpoint, MOM, network, cybersecurity, and infrastructure teams to resolve mobile connectivity, authentication, performance, and device-management issues. On-Premises Operations, Cloud Migration & Platform Modernization: • Plan and execute HxGN EAM version upgrades and patch deployments, including pre-upgrade analysis, test planning, regression testing, cutover coordination, rollback planning, and post-upgrade validation., • Manage the full on-premises infrastructure stack, including application server (JBoss/WildFly, WebSphere, or equivalent), web server, database server (Oracle or MS SQL Server), server OS configuration, Java environments, and deployment artifacts., • Perform database administration and performance tasks including schema management, index optimization, archiving, query tuning, storage planning, backup, recovery, and disaster recovery coordination., • Develop and support a complete on-premises-to-cloud migration plan for HxGN EAM, including current-state assessment, application and database inventory, customization and integration rationalization, data cleansing, migration sequencing, environment strategy, testing, security review, cutover, communications, rollback, and post-go-live stabilization., • Support implementation and administration of HxGN EAM Cloud, including tenant/environment setup, role and access configuration, integration refactoring, SSO/security coordination, data migration validation, release management, vendor coordination, and cloud support procedures., • Maintain server OS configurations, Java environments, and deployment artifacts, coordinate with infrastructure teams on patching and capacity planning., • Manage backup, recovery, and disaster recovery procedures for the EAM application and database, • Maintain non-production environments (DEV, QA, UAT, training/sandbox) and manage code/configuration promotion processes across on-premises and cloud environments., • Monitor system performance, review logs, diagnose bottlenecks, and implement tuning recommendations in coordination with infrastructure, database, vendor, and business teams. Technical Leadership & Support • Serve as the internal subject matter expert for HxGN EAM; provide Tier 2/3 support for application, mobile, integration, database, reporting, and platform issues., • Partner with operations, maintenance, procurement, finance, cybersecurity, and infrastructure teams to translate business requirements into durable EAM configuration, integration, mobile, reporting, and development solutions., • Create and maintain technical documentation including system architecture diagrams, runbooks, configuration guides, mobile support procedures, migration plans, integration diagrams, test plans, and change logs., • Evaluate and implement new EAM modules, cloud features, mobile capabilities, AP\s, and platform releases; provide recommendations on roadmap, upgrade timing, technical debt, and modernization priorities., • Mentor junior administrators, analysts, developers, and power users on EAM configuration, data quality, mobile platform usage, change control, and best practices. Required Qualifications: • 5 years of hands-on experience with Infor EAM or HxGN EAM in a developer, configurator, system engineer, or system administrator capacity., • Demonstrated experience with HxGN EAM screen designer, workflow configuration, security administration, reporting, and module-level configuration across Work, Equipment, Materials, Purchasing, and related modules., • Experience performing approved HxGN EAM customizations or extension work when configuration is insufficient, with a clear understanding of standard EAM customization guidelines, upgrade impacts, documentation, testing, and supportability., • Demonstrated experience with HxGN EAM REST APIs and/or Connector/SOAP web services, including user setup, authentication, payload design, error handling, and end-to-end integration development., • Strong proficiency in SQL (Oracle or MS SOL Server); ability to write complex queries, stored procedures, data validation scripts, and performance-tune database objects., • Experience planning and executing HxGN/Infor EAM version upgrades on-premises, including database migration, application server reconfiguration, environment validation, and post-upgrade support., • Experience supporting the HxGN EAM mobile platform, including mobile configuration, user support, synchronization troubleshooting, and field workflow optimization., • Experience with HxGN EAM Cloud or similar enterprise SaaS/EAM cloud environments, including cloud administration concepts, vendor coordination, release management, and security/access considerations., • Experience supporting or implementing an on-premises-to-cloud migration plan for EAM or a comparable enterprise application, including data migration, integration remediation, testing, cutover, and stabilization activities., • Solid understanding of Java application server administration (JBoss, WildFly, WebSphere, or equivalent) and enterprise application deployment practices., • Proficiency in at least one scripting or integration language: Python, PowerShell, Java, or .NET/C#., • Strong analytical and troubleshooting skills with the ability to diagnose complex applications, databases, mobile, cloud, and integration issues. Preferred Qualifications: • Experience with HxGN EAM v12.x and current HxGN EAM Cloud releases, including updated navigation, APIs, mobile capabilities, administration structure, and release cadence., • Hands-on experience leading or materially supporting a full HxGN EAM on-premises-to-cloud migration., • Background in enterprise integration patterns and middleware platforms such as MuleSoft, Dell Boomi, Apache Camel, Azure Integration Services, or similar., • Familiarity with Hexagon documentation, support portals, cloud support processes, enhancement requests, and vendor escalation practices., • Experience integrating EAM with ERP systems such as SAP, Oracle EBS, PeopleSoft, or similar financial/procurement platforms., • Experience with SSO/SAML, Azure AD/Entra ID, service accounts, certificate management, secure AP\ design, and enterprise cybersecurity review processes., • Knowledge of ITIL, change management, SDLC, release management, data governance, and formal testing practices in an enterprise environment., • HxGN EAM or Infor EAM certification is a plus. Work Environment & Physical Requirements: This role is primarily office-based with the possibility of hybrid arrangements after an onboarding period. Occasional after-hours availability is required for planned maintenance windows, upgrades, cloud migration cutovers, mobile deployment support, and critical incidents. Minimal travel may be required for vendor training, multi-site support, field-user engagement, or implementation activities. This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required.

Job Description ZGF is seeking a System Administrator to join our team in our New York City office. This role will collaborate with the entire Technology team across seven North American offices implementing firm-wide initiatives and assisting with high-quality cross-office support. A successful candidate will be a strong team player and be eager to learn and thrive in a multi-tasking environment. As a Systems Administrator, you will…. • Participate in technical research and development to enable continuing innovation, • Contribute to and maintain firmwide system standards and procedures, • Monitor and maintain data center equipment and environment, • Provide advanced assistance to the Desktop Support team, • Provide on-call availability after hours and on weekends, • Monitor and evaluate health of all systems including Active Directory, M365, Azure, Entra ID, storage, virtualization, server hardware and software, • Support system backup/recovery operations, • Support VMware and Azure virtualization infrastructure, • Support storage technologies such as NAS and iSCSI storage area networks (SAN), • Support Active Directory, Azure, and Entra ID environments, • Support Microsoft 365 cloud apps and services such as Teams, O365, Intune, Exchange Online, SharePoint Online, and Defender for Endpoint, • Support LAN/WAN network connectivity, including TCP/IP, OSPF, DHCP, DNS, • Maintain a security-first approach to technology implementations Qualifications: • Experience in systems administration desired or related relevant experience, • Good work ethic – timely, team-player, honest, dependable, conscientious, respectful, and accountable; Exhibit sound judgment and possess excellent communication skills, • Ability to plan and perform assignments as an integrated, cooperative team member while simultaneously, at times, be able to operate independently with minimal or no supervision, • Personal and professional integrity, • Strong documentation skills., • Sensitive and responsive to the time-critical nature of our employees’ deadline-driven work, • Creative problem-solver with a willingness to contribute to firm-wide initiatives, • Experience managing and maintaining Active Directory domain environments including Group Policy, AD Users and Computers, DFS, AD Sites and Services, • Experience managing and maintaining Windows Server environments and related services, • Experience managing and maintaining Microsoft 365 apps and services such as Entra ID, Azure, Exchange Online, SharePoint, Teams, Defender, or Intune, • Experience managing and maintaining LAN/WAN switches and routers, • General understanding of scripted automation using PowerShell and other tools, • Strong understanding of system security fundamentals, • Able to periodically travel to other ZGF offices as required for infrastructure support, • Occasionally requires ability to lift and carry various technology equipment, • Understanding of the application of technology to architectural processes (Preferred), • Professional certification (Preferred) Base Salary Range $68,580 - $80,010 annually, depending on skills and experience. Benefits ZGF employees enjoy medical, dental, and vision coverage with a generous employer contribution; an HSA with employer contribution; a 401(k) with employer match; four weeks of PTO; 10 paid holidays per year; and paid parental and family leave programs. Apply With • Cover Letter, • Resume We know that great projects take more than a design team to become a reality. Whether you're a finance professional, project manager, or specialist in another field, your expertise helps create a healthier, more equitable built environment. Studies show that women and people from underrepresented groups are less likely to apply for jobs unless they meet every qualification. We encourage you to apply even if you don't check every box—your skills and experiences may be exactly what we need. ZGF Architects is committed to fostering a diverse, inclusive, and welcoming workplace. As an equal opportunity employer, we celebrate the unique qualities and perspectives that each individual brings to our team. We encourage applicants of all backgrounds, experiences, and identities to apply. Regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law, we are excited to consider qualified candidates. If you're ready to contribute to meaningful work, we invite you to submit your cover letter and resume online. Powered by JazzHR UAPVqyOOwL

Job DescriptionDescription: The Organization: Founded in 1846 to care for the children of sailors in the Port of New York, Seamen's Society for Children and Families ("Seamen’s Society”) was one of the first organizations in the US to care for abandoned children in family settings, rather than institutions. Today, Seamen's Society is a comprehensive $28 million nonprofit organization that offers foster care and adoption services, mental and behavioral health care services, prevention/family stabilization services, domestic violence intervention services, a health home care management program, education financial support, a childcare center, and a youth tutoring program. The agency's 200+ professionals serve over 1,250 children and over 500 families in New York City. Programs are conducted in a trauma-informed, caring manner that understands and embraces the diversity of the communities served by the organization. Role: Systems & Cloud Administrator Reporting To: Chief Information Technology Officer Location: Staten Island, NY (onsite) Compensation: $77,000-$80,000/year Employment Type: Full-time, exempt Job Summary: The Systems & Cloud Administrator administers and supports the Agency’s Microsoft cloud, identity, endpoint, application, and Windows systems environment. The position serves as the primary Tier 2 and Tier 3 escalation resource for issues involving Microsoft 365, Microsoft Entra ID, Microsoft Intune, Windows systems, cloud applications, authentication, endpoint compliance, and related technology services. The role implements approved technology changes, performs advanced troubleshooting, supports cybersecurity and recovery operations, develops and maintains operational automation, and participates in technology projects. Duties and Responsibilities: Microsoft 365, Identity, and Access · Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, mailboxes, groups, licensing, permissions, and related administrative functions. · Administer Microsoft Entra ID identities, enterprise applications, approved access configurations, multifactor authentication, single sign-on, and identity synchronization. · Troubleshoot mail flow, collaboration, authentication, licensing, synchronization, application-assignment, and access issues. · Implement approved Conditional Access, authentication, identity-protection, and access changes and escalate policy exceptions or material risks. Endpoint and Windows Administration · Administer Microsoft Intune or the Agency’s designated endpoint-management platform, including approved configuration profiles, compliance policies, applications, enrollment, and update settings. · Monitor endpoint health, security, patching, and compliance and investigate devices that repeatedly fail requirements. · Administer and support assigned Windows Server, Active Directory, Group Policy, file services, DNS, DHCP, permissions, and related infrastructure. · Perform routine maintenance, monitoring, troubleshooting, capacity review, and system documentation. Applications, Automation, and Projects · Administer assigned cloud and software-as-a-service applications, including provisioning, configuration, permissions, integrations, and single sign-on. · Work with departments and vendors to diagnose application issues, translate business requirements into technical changes, and test updates before production implementation. · Develop, test, document, and maintain PowerShell scripts and other approved automation using appropriate version control, logging, credential management, and recovery practices. · Implement assigned systems, cloud, endpoint, application, and automation projects using documented testing, change-control, rollback, and validation procedures. Security, Recovery, and Escalation · Support endpoint security, email security, identity protection, vulnerability remediation, and other assigned cybersecurity tools and controls. · Investigate and escalate suspicious activity, compromised accounts, malware, phishing, unauthorized access, and material security risks. · Monitor assigned backup and recovery systems, investigate failures, perform approved recovery testing, and maintain recovery procedures. · Serve as the primary escalation resource for complex endpoint, identity, cloud, Windows, and application incidents and document root causes and sustainable resolutions. · Provide technical training and knowledge transfer and participate in scheduled after-hours maintenance and emergency response as required. · Performs other duties/responsibilities as assigned within the scope of the position. Requirements: Qualifications/Requirements: · Bachelor’s degree in information technology, computer science, or a related discipline preferred. · Three to five years of progressive technology support, systems administration, cloud administration, or related experience. · At least two years of practical experience administering portions of a Microsoft 365, Microsoft Entra ID, Microsoft Intune, or comparable Microsoft environment. · Strong working knowledge of Microsoft 365, Entra ID, Intune, Windows Server, Active Directory, Group Policy, authentication, multifactor authentication, and single sign-on. · Ability to troubleshoot complex identity, endpoint, cloud, application, and Windows-system issues. · Practical PowerShell scripting and automation skills and the ability to document configurations, scripts, procedures, and technical changes. · Understanding of endpoint security, patch management, vulnerability remediation, DNS, DHCP, TCP/IP, switching, wireless, and firewall concepts. · Strong judgment, organization, communication, customer-service, and confidentiality skills. · Valid driver’s license preferred · Ability to travel among all Agency locations as needed. · Ability to work adjusted hours for deployments, emergencies, or scheduled technology changes as needed. · Ability to lift, transport, and install ordinary computer equipment up to 45 lbs. · Ability to perform the essential functions of the job with or without a reasonable accommodation. Why Join Us? At Seamen’s Society for Children and Families, we prioritize our employees and are dedicated to fostering a supportive, rewarding, and people-first culture. As a valued member of our team, you'll receive a comprehensive benefits package aimed at enhancing both your professional and personal well-being. Generous Paid Time Off & Holidays: Maintain a healthy work-life balance with our comprehensive PTO package: 13 paid holidays throughout the year, Summer Fridays to make the most of the season, ample time off so you can recharge and focus on what matters most. Extensive Training & Professional Development: Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. Robust Health Coverage (medical, dental & vision): Stay covered with our significantly subsidized plans designed to fit your needs. Agency Paid Life Insurance & Financial Security: We provide an agency paid life insurance policy, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. Commuter Benefit Program & Flexible Spending Account (FSA): Save money on daily expenses with our Commuter Benefit Program, using pre-tax dollars for transportation costs like parking and transit. Our FSA plan also allows you to save on medical, dental, and dependent care expenses, reducing your taxable income. Exclusive Perks & Discounts: You'll gain access to Plum Benefits, the leading corporate entertainment benefits provider, to receive exclusive discounts and special offers for top attractions, sporting events, travel, and more. Employee Assistance Program: Receive confidential support services for mental health, financial advice, personal well-being, and much more. Internships & Referral Programs: Help shape the future! As an organization, we offer internships for those furthering their education in a related field, providing valuable hands-on experience. In addition, you can earn incentives for referring top talent to our team. Additional Information: Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionCash Management SpecialistNow Hiring - Start Immediately! First Student is currently hiring a Cash Management Specialist to support our daily treasury and cash management activities. This position is a strong opportunity for someone with banking, finance, accounting, treasury, or cash management experience who is highly organized, detail-oriented, and comfortable working with financial systems and transactions. Pay $17.00 per hour About the Position The Cash Management Specialist supports the day-to-day management of company cash activity and helps ensure funds are available where and when they are needed. This role assists with cash positioning and forecasting, reviews financial transactions, processes fund movements, maintains banking and treasury systems, and helps resolve cash-related questions and issues. You will work with internal teams and banking partners while maintaining a high level of accuracy and attention to detail. Key Responsibilities Support daily cash management and cash positioning activities Review cash management transactions for accuracy Determine daily cash availability and assist with liquidity management Execute wire transfers and other authorized fund movements Assist with cash forecasting by providing prior-period actuals and current-day projections Research and help resolve cash management questions, discrepancies, and transaction issues Maintain company bank account structures and banking services Serve as an administrator and resource for bank-provided software and online banking systems Maintain treasury spreadsheets, systems, files, and other cash management tools Support bank-related projects and treasury system implementations Provide guidance and training to employees using banking and treasury systems Process foreign currency exchanges as required Review and analyze bank fees periodically Process miscellaneous deposits for corporate bank accounts Obtain certified checks when required Maintain accurate and organized treasury documentation Perform additional treasury and cash management duties as assigned Qualifications 1-3 years of relevant experience in banking, treasury, cash management, finance, accounting, or a related field General knowledge of cash management products and services Understanding of common U.S. banking processes and payment methods Experience with online banking systems, treasury workstations, or similar financial software is a plus Strong attention to detail and accuracy Good organizational and time-management skills Ability to manage multiple priorities and meet deadlines Strong written and verbal communication skills Comfortable working with spreadsheets, financial systems, and electronic banking tools Ability to handle financial information responsibly and professionally Working Conditions & Physical Requirements This position is performed primarily in an office environment. Employees must be able to: Move throughout the office and between floors as needed Use standard office equipment and computer systems Access filing systems and cabinets Communicate effectively in person, electronically, and by telephone Perform computer-based and administrative work for extended periods Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. This description reflects the primary functions of the role and does not prescribe or restrict all tasks that may be assigned. Build Your Career with First Student! If you have experience in banking, finance, accounting, or cash management and are looking for an opportunity where accuracy, organization, and problem-solving matter, we encourage you to apply. Apply today to join First Student as a Cash Management Specialist. Language Requirement This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

Senior Systems & Security Administrator A dynamic legal services organization dedicated to high-stakes litigation, regulatory compliance, and public interest advocacy seeks a Senior Systems & Security Administrator to lead the management and security of its cloud-first technology environment. This hands-on leadership role involves overseeing infrastructure, security operations, and compliance programs across multiple offices, supporting the firm’s ISO/IEC 27001:2022 aligned security management system and ongoing certification efforts. Role Overview This position offers an opportunity to influence enterprise security architecture and operational excellence within a growing legal and consulting environment, ensuring robust protection of information assets while supporting operational continuity and compliance standards. The Senior Systems & Security Administrator will own critical security controls, system administration, automation, and incident response processes, collaborating closely with executive leadership and technical teams to enhance security posture and system resilience. Key Responsibilities • Manage and support the firm's cloud-based and on-premises infrastructure, including endpoints, network devices, and security controls, across multiple office locations., • Administer identity and access management systems, including Microsoft Entra ID, with responsibilities for lifecycle management, conditional access, MFA, privileged access, and SSO., • Oversee administration of Microsoft 365 suite (Exchange Online, SharePoint, OneDrive, Teams, Purview), including configuration, security, compliance, and endpoint management via Intune and Autopatch., • Maintain and support enterprise network infrastructure, including firewall policies, VLAN segmentation, wireless networks, VPN, and web security platforms., • Operate and monitor endpoint security tools such as EDR solutions (SentinelOne, Microsoft Defender) and DLP systems, triaging alerts and coordinating with Managed Security Operations Centers (SOC)., • Lead incident response efforts, including containment, eradication, and recovery activities, participating in root cause analysis and supporting the security incident response team., • Manage vulnerability assessments, patching processes, and remediation activities across endpoints, servers, and network hardware; facilitate penetration testing and follow-up remediations., • Develop, document, and implement change management procedures for configuration updates, system hardening standards, and firmware/software updates., • Maintain backup and disaster recovery systems, executing restores, testing recovery procedures, and participating in business continuity exercises., • Oversee asset and media management, including hardware inventory, licensing, and media disposition aligned with security and retention policies., • Serve as encryption and cryptographic key custodian, ensuring secure handling and operational availability of cryptographic assets., • Support compliance and audit preparations by gathering evidence, supporting ISO/IEC 27001 certification efforts, and addressing client security assessments., • Collaborate on automation initiatives using PowerShell, Microsoft Graph, Intune, and platform-native workflows to streamline provisioning, configuration, reporting, and maintenance tasks, documenting all automation processes for team support., • Manage and secure AI platforms, applying identity and data protections, while advising on responsible AI use and new capability evaluations., • Develop and update technical documentation, procedures, runbooks, and system configurations to ensure operational continuity and compliance. Core Qualifications & Requirements • Minimum of 7 years of systems administration experience, with at least 3 years in a senior role managing production environments., • Demonstrated experience within a formal security or compliance program, including ISO/IEC 27001, SOC 2, NIST CSF, HIPAA, or similar frameworks., • Current or relevant certifications such as CISSP, CISM, GIAC, Microsoft SC-100, SC-300, or MD-102 are preferred., • Deep technical knowledge of Microsoft cloud services (Entra ID, Exchange Online, SharePoint Online, Intune, Defender), enterprise network infrastructure (firewall, VPN, VLAN), and endpoint security operations., • Expert-level scripting and automation skills with PowerShell, Microsoft Graph, and related tooling., • Strong documentation practices in maintaining change logs, runbooks, configuration baselines, and audit evidence., • Excellent communication skills, capable of explaining complex technical issues clearly to non-technical stakeholders., • Sound judgment in handling privileged access, with an understanding of separation-of-duties policies., • Commitment to confidentiality and data privacy aligned with organizational policies., • Self-motivated, proactive, and resourceful with a collaborative team approach., • Ability to prioritize tasks under pressure and adapt to changing circumstances, including after-hours support when needed. Nice-to-Have Qualifications • Experience supporting legal, regulatory, or compliance-related IT environments., • Familiarity with automation platforms and cloud-native workflows beyond core scripting languages., • Knowledge of AI platform management and responsible AI principles. Core Technical Skills • Cloud Infrastructure: Microsoft Entra ID (Conditional Access, MFA, SSO), Microsoft 365 Suite (Exchange, SharePoint, Teams, Purview), Intune, Autopatch, • Network: Cisco Meraki, Firewall management, VPN, VLAN segmentation, Web security platforms, • Security Operations: SentinelOne EDR, Microsoft Defender, Data Loss Prevention (DLP), Security Incident & Event Management (SIEM) support, • Scripting & Automation: PowerShell, Microsoft Graph, Intune Automation, native platform workflows, • Backup & Recovery: System Backup Configuration, Disaster Recovery, System Restorations, • Cryptography: Encryption key management and custody Career Impact This role offers a unique opportunity to shape and advance an enterprise security program within a mission-driven organization committed to public interest and social justice, ensuring the protection and resilience of critical legal and organizational assets. Compensation and Benefits Base Salary: $150,000–$180,000 annually, plus a comprehensive benefits package including health insurance, retirement plans, and generous paid time off. Apply Today! Join a purpose-driven organization where your expertise in security and systems administration directly supports meaningful legal work and social impact. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Our client, renowned historic landmark Church of New York is seeking a Controller/Finance Manager to join their team. • This is a full-time perm position., • The work schedule is Monday – Friday, daytime business hours., • The position is in Brooklyn and is full on-site., • The salary range is between 100K – 110K per year., • Benefits are Health, Dental, Vision, 403(B), Life Insurance and paid time off. Position Summary The Finance Manager leads the day-to-day financial operations of Plymouth Church and its pre-school, Plymouth Church School. Reporting to the Executive Administrator and supervising the Finance Associate, the Finance Manager maintains the organization’s books and records, manages the monthly and annual close, oversees payroll and accounts payable, prepares financial reports for the Council and leadership, and supports the annual audit and budget process. The role keeps Plymouth’s finances accurate, timely, and well-controlled as the church and school continue to grow. Supervisory Responsibility • Supervises the Finance Associate, to whom routine transaction processing and donor-service tasks are delegated; reviews their work for accuracy and timeliness. Key Responsibilities Accounting & Close • Maintain the books and records in accordance with GAAP and conventional nonprofit and church accounting practices., • Lead the monthly and annual close; ensure all accounts are reconciled and all entries posted on schedule., • Oversee accounts payable; review and approve online payments and related journal entries., • Maintain investment records and post associated journal entries. Payroll • Process payroll and post the associated journal entries, including taxes, health benefits, and pension contributions. Reporting & Budget • Prepare monthly Council reports: budget-to-actual, investment, and cash flow., • Prepare monthly expenditure reports for leadership across church and school program areas., • Support the Executive Administrator in the annual budget process and provide budget-to-actual analysis and basic forecasting to aid planning. Audit & Controls • Coordinate and prepare for the annual audit; assemble schedules and provide the documentation auditors request., • Support preparation of year-end financial statements., • Help maintain sound internal controls and records-retention practices for electronic and paper records. Oversight of Delegated Work • Review the Finance Associate’s donor giving statements, thrift-store entries, and responses to giving inquiries for accuracy and timeliness. Qualifications • Bachelor’s degree in Accounting, Finance, Business, or a related field — Required, • 5–7 years of progressive accounting experience, including close, payroll, and reporting Required • Proficiency with ERP / accounting systems and Excel — Required, • CPA certification — Preferred, • Nonprofit, church, or fund-accounting experience — Preferred, • Supervisory experience — Preferred

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Qualifications MSP Field Support Engineer – New York City Location: Manhattan / New York City Salary: Up to $65,000 + benefits Schedule: Full-Time About the Role We are working with a well-established managed services provider in New York City that is looking for a client-facing Field Support Engineer to join its technical team. This position is ideal for someone who already has MSP experience and wants to take the next step in their career. You will support multiple client environments, troubleshoot technical issues remotely and onsite, and become a trusted point of contact for users throughout Manhattan. The technical work is important, but this role is equally about how you interact with people. The company supports professional clients who expect responsive, polished and dependable service. You need to be someone who can walk into a client’s office, communicate confidently, listen carefully and make people feel like their issue is being handled. For the right person, this role offers a clear path beyond end-user support. The company regularly promotes internally, and successful team members can advance into Senior Systems Administrator, Senior Systems Engineer and other advanced infrastructure positions. Responsibilities Provide remote and onsite IT support across multiple client environments Travel to client locations throughout Manhattan for scheduled visits and hands-on troubleshooting Support Windows and macOS desktops, laptops, printers, peripherals and business applications Administer and troubleshoot Microsoft 365 environments Assist with Active Directory and Entra ID user accounts, permissions, groups and access Handle employee onboarding and offboarding Troubleshoot Outlook, Teams, OneDrive and other Microsoft applications Diagnose basic network issues involving DNS, DHCP, TCP/IP, VPNs, Wi-Fi and LAN connectivity Deploy and configure workstations, laptops, monitors, docking stations and other end-user technology Troubleshoot hardware and connectivity issues that cannot be resolved remotely Document client environments, troubleshooting steps and resolutions accurately Manage and update tickets through the company’s PSA/ticketing platform Escalate more advanced systems and network issues to senior engineering resources Keep clients informed throughout the troubleshooting process Assist senior engineers with projects and infrastructure work as your technical skills grow Required Background Previous professional MSP experience is required 2+ years of IT support, desktop support, help desk, field technician or similar experience Experience supporting multiple clients or customer environments Hands-on Microsoft 365 experience Active Directory and/or Entra ID administration experience Strong Windows troubleshooting skills Understanding of basic networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, switches and routers Experience with remote support and ticketing systems Ability to regularly travel to client sites throughout Manhattan Communication Matters This position requires someone who is as comfortable with people as they are with technology. We are specifically looking for someone who can: Build rapport quickly with users Communicate clearly with both technical and non-technical people Explain issues and solutions in plain language Stay calm and professional when users are frustrated Work comfortably with executives and other senior client contacts Listen carefully and understand the problem before jumping into troubleshooting Take ownership of an issue until it is resolved or properly escalated Present themselves professionally in client environments Technical skills can continue to develop. Strong communication, professionalism and customer-service instincts are essential from day one. Helpful Experience Experience with any of the following is a plus: ConnectWise Autotask HaloPSA IT Glue Datto or other RMM tools Microsoft Intune Exchange Online Group Policy Windows Server Firewalls, switches and wireless networks Executive/VIP support Financial-services or professional-services environments Growth Opportunity This is not intended to be a permanent entry-level support position. The company has a proven track record of developing and promoting technical staff. Field technicians who perform well, build client trust and continue expanding their technical capabilities are given opportunities to move into progressively more advanced infrastructure work. The long-term path can lead to roles such as: Senior Systems Administrator Senior Systems Engineer Network / Infrastructure Engineering Advanced MSP Consulting and Project Engineering If you already have MSP experience, enjoy working directly with clients and want a position where strong performance can lead to a senior-level engineering or administration career path, this is an excellent opportunity. Compensation: Up to $65,000 + benefits Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Summary: Our prestigious client that is in list of Am Law 100 firm, is actively seeking a Manager of Unified Communications to drive the strategic vision, implementation, and ongoing management of the firm's unified communications infrastructure. This leadership role will be instrumental in enhancing the organization's communication capabilities across platforms such as Microsoft Teams, Microsoft 365 (including Outlook, OneDrive, SharePoint), and Cisco Unified Communications Manager (CUCM). Key Responsibilities: 1. Unified Communications Management: • Lead the administration, configuration, and optimization of Microsoft Teams, including chat, video conferencing, telephony, and PSTN integration., • Manage Microsoft 365 email systems and OneDrive for Business, ensuring availability, security, and compliance., • Oversee and support the ongoing transition from Cisco CUCM to Microsoft Teams Calling. 2. Migration & Cloud Transformation:, • Drive the migration of collaboration tools from on-premise environments to modern cloud-based platforms., • Oversee the transition from Cisco telephony systems to Microsoft Teams Calling with minimal disruption to business operations., • Ensure smooth integration across all systems during migration. 3. Team Leadership:, • Manage and mentor a growing team of 4 8 IT professionals, ensuring performance excellence, skill development, and alignment with strategic goals. 4. Strategic Planning & Innovation:, • Develop a forward-looking unified communications roadmap aligned with the firm's IT and business objectives., • Stay current with emerging technologies and trends to enhance the firm's communication infrastructure. 5. Operational Excellence:, • Ensure high availability, performance, and security of all communication systems., • Monitor systems for compliance with internal policies and external regulations. 6. Cross-Functional Collaboration:, • Work closely with IT leadership and other departments to understand business needs and align communication tools accordingly., • Serve as a subject matter expert and escalation point for complex technical issues. 7. End-User Support & Training:, • Oversee user onboarding and training related to communication platforms., • Support helpdesk functions and ensure timely resolution of user issues. Ideal Candidate Profile: Candidates must demonstrate a stable, permanent work history (no temp or short-term contract roles). Strong communication and leadership skills are essential. Required Experience & Skills: • Minimum of 7 years of IT experience, with a primary focus on unified communications and collaboration tools., • In-depth knowledge of Microsoft Teams, Microsoft 365 administration, and Cisco Unified Communications Manager (CUCM)., • Proven experience with cloud migrations, especially transitioning from Cisco CUCM to Microsoft Teams Calling., • Hands-on experience with Microsoft 365 apps including SharePoint, OneDrive, Teams Admin Center, and Exchange Online., • Strong understanding of telephony infrastructure, including how calls are routed across large-scale enterprise networks., • Prior experience managing technical teams., • Experience working with cloud environments such as Azure and/or AWS is highly preferred. Education:, • Bachelor's degree in Information Technology, Computer Science, or a related field. Certifications:, • Microsoft 365 Certified: Teams Administrator Associate., • Cisco CCNP Collaboration.

Job Description Location As a Financial Systems Engineer, you will be part of Business Systems Engineering, a group of several teams that builds and runs the systems the company operates on. This role is based remotely in the United States (Eastern time zone), the UK, or Ireland. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers are operating in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multi-cloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, Microsoft Azure and Ingram Micro, we work alongside more than 4,000 customers worldwide. The Opportunity We are modernizing how we run our financial systems and bringing this work in-house, and we're looking for a Financial Systems Engineer to own it. You will own our financial systems - NetSuite today, with FloQast coming online - as an engineer, not just an administrator. What sets this role apart is mindset. You are the kind of person who is averse to doing the same manual task twice and instinctively looks for ways to automate it away. You will own the configuration and business logic of the financial systems, keeping each one doing what it does best, and partner with our internal engineering team on cross-system integration rather than wiring it together by hand. This is a high-ownership role serving Finance and Accounting directly. You will be their dedicated systems partner - someone who knows the platforms deeply, is invested in making them better, and treats reducing manual, error-prone work as the core of the job rather than something to do on the side. Reporting to the Manager of Enterprise Systems, you will have real room to shape how finance operations run as the company scales Responsibilities • Own and administer our core financial systems - NetSuite today, with FloQast coming online - including configuration, business logic, and day-to-day system health., • Identify manual, recurring, or error-prone finance operations (month-end close, reconciliations, reporting, procure-to-pay) and reduce or remove them through automation, choosing the simplest effective approach and partnering with engineering for heavier builds., • Serve as the business-logic and data expert for the finance domain, partnering with engineering to define and maintain the rules and canonical definitions the systems rely on., • Build cross-system integrations on a central, version-controlled, observable integration platform in partnership with engineering, rather than as one-off scripts buried inside individual tools., • Act as the dedicated systems partner to Finance and Accounting: translate their needs into system capability, own those working relationships, and serve as the technical owner for financial-vendor onboarding, configuration, and administration., • Use modern AI tooling to draft automations and accelerate routine system work, amplifying your output rather than adding manual effort. Qualifications • 3-6 years administering a financial or ERP system, with hands-on NetSuite administration required, including:, • configuration, customization, user access, roles, permissions, and workflows;, • core modules such as General Ledger, Advanced Revenue Management, Accounts, and subsidiary / multi-location structures;, • designing and implementing custom records, fields, and automations;, • building SuiteFlow automations in response to changing business needs;, • managing the NetSuite integration ecosystem., • A working understanding of core finance and accounting processes: month-end close, reconciliation, accounts payable / procure-to-pay, and revenue., • A strong drive to eliminate repetitive manual work, with a demonstrated track record of automating it (e.g. scripting, saved searches, workflow automation, or low-code/iPaaS tools)., • Sound judgment about where logic belongs - what should be system configuration, what should be a cross-system integration, and which system is the source of truth for a given piece of data., • Strong collaboration and communication across both finance and engineering teams, with the ability to translate between them., • Fluent English; knowledge of any other language is an advantage. Bonus Points: • Comfort with at least one of SuiteScript, SQL, general scripting, or API-based automation, and the ability to read and reason about integrations even when engineering builds them., • FloQast administration experience., • Experience working against a central integration platform or in an event-driven environment., • Comfort using AI coding and automation tools in day-to-day work., • Depth in SuiteScript (1.0 / 2.0), RESTlets, or NetSuite web services. Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page. We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job DescriptionRaphael & Associates is a globally recognized third-party claims administrator and independent claims adjusting firm, known for delivering exceptional service. We understand the importance of staying agile in a dynamic market and pride ourselves on tailoring our solutions to meet the unique needs of each client. While the work we do as a claims organization is complex, our mission is clear: to deliver outstanding service, attract and retain top-tier professionals, and leverage industry-leading technology to drive results. Join Our Team As a leader in the industry, we offer dynamic and rewarding career opportunities for individuals who are driven to make an impact. Our culture is built on collaboration, innovation, and a shared commitment to excellence. We value professionals who bring creativity, vision, and a proactive, results-oriented mindset. We are seeking experienced, motivated, and forward-thinking individuals to join our team and contribute to our continued success. The Opportunity Raphael & Associates is seeking a hands-on Systems Administrator / Infrastructure Engineer to support and strengthen our IT infrastructure, including Microsoft 365, Azure, networking, cybersecurity, endpoint management and enterprise applications. The ideal candidate enjoys resolving complex issues, improving reliability, and automating routine operations. We are open to L2 or L3 candidates based on experience and demonstrated capabilities. Senior candidates should demonstrate advanced root-cause analysis, ownership of infrastructure projects from design through implementation, major-incident leadership, sound architectural judgment and the ability to mentor junior staff. Key Responsibilities • Administer Windows Server, Active Directory, Azure infrastructure, virtualization, storage, backup and recovery systems., • Support Microsoft 365 and Entra ID, including Exchange Online, Teams, SharePoint, OneDrive, access management and MFA., • Troubleshoot and maintain firewalls, VPNs, switching, wireless and site connectivity., • Support endpoint management, patching, security monitoring, vulnerability remediation and compliance activities., • Own complex technical escalations through resolution; investigate root causes and prevent recurring incidents., • Improve monitoring, documentation and administration through PowerShell scripting and automation., • Coordinate with internal teams and technology partners on changes, deployments, business continuity and disaster recovery.Qualifications, • 3+ years of hands-on systems administration, infrastructure or network support experience, including escalated technical issues., • Strong working knowledge of Windows Server, Active Directory, Microsoft 365 and Entra ID., • Practical Microsoft Azure administration experience and familiarity with virtualization and backup technologies., • Sound networking knowledge, including TCP/IP, DNS, DHCP, VLANs, firewalls and VPNs, • Experience with endpoint management, patching, security monitoring and remote management tools., • Independent problem-solving, clear communication, reliable documentation and ownership of issues through closure., • Bachelor’s degree in IT or related discipline, or equivalent hands-on experience.Qualifications, • Fortinet FortiGate/FortiCloud, Atera or comparable RMM, and Bitdefender MDR/XDR or similar security platforms., • Microsoft Intune, Autopilot, hybrid identity and PowerShell automation., • Salesforce user administration and support of in-house .NET applications., • Advanced Azure architecture, cloud governance or infrastructure as code., • Experience with SOC audits, NIST or comparable security/compliance frameworks., • Relevant Microsoft, Fortinet, Cisco, CompTIA or other technical certifications. Work Environment Based in the Rutherford, NJ office and supporting colleagues across multiple R&A locations. On-site work is required for certain network and hardware responsibilities. Occasional planned after-hours maintenance and rotating support coverage may be required. Benefits and Perks We are an organization that values and recognizes the contributions of our team members. We offer competitive compensation and benefits package commensurate with experience, including base salary, performance-based incentives, paid time off, comprehensive medical, dental, vision, and life insurance, as well as a 401(k) plan with company matching. Raphael & Associates is an Equal Opportunity Employer. We are committed to building an equitable, collaborative and diverse workforce throughout our organization by providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, terminations, promoting, transferring, compensation, benefits, training, leave of absence, and other terms, conditions, and benefits of employment. The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Powered by JazzHR s6CL6YUVKU

Job DescriptionTitle: Hexagon EAM Developer/System Engineer Location: NYC NY On-site/Remote/Hybrid: Hybrid (Part-time) Duration: 1820 hours (Spread over 3 years) Interview Process: Web or In person interview No of submissions: No of Positions: 1 Note: 3 professional references are required. Job Description: We are seeking an experienced HxGN EAM Developer and System Engineer to own, support, and continuously improve the agency's HxGN Enterprise Asset Management platform across on-premises and cloud environments. This role combines deep EAM configuration expertise, API and integration development, mobile platform support, upgrade planning, and the ability to perform limited, standards-based customization when configuration alone cannot meet business requirements. The ideal candidate can maintain the current on-premises environment, support EAM mobile users, and lead, materially contribute and implement a complete migration plan from on-premises HxGN EAM to HxGN EAM Cloud, including data migration, integrations, security, testing, cutover, and post-migration stabilization. Key Responsibilities: Application Configuration & Standards-Based Customization • Design, build, and maintain EAM screen configuration, including custom fields, user-defined fields (UDFs), screen designer layouts including mobile platform, menus, tabs, and module-level configuration across Work, Equipment, Materials, Purchasing, Projects, and related modules., • Configure and manage work order workflows, approval sequences, status transitions, activity/task codes, PM schedules, meter-based triggers, route structures, lookup codes, cost codes, commodity codes, class hierarchies, and other reference data structures., • Administer user security, user groups, screen permissions, data restrictions, organization/site access, manage Connector user accounts, and authentication settings., • Develop and manage KPI dashboards, standard reports, ad-hoc queries, and custom SQL reports using EAM reporting tools and database resources., • Perform EAM customizations when justified and approved, following Hexagon/HxGN EAM customization standards and upgrade-safe development guidelines; document the business need, technical design, risk, testing approach, and maintenance impact for each customization., • Apply a configuration-first approach, using customization only where configuration, workflow, screen designer, reports, alerts, or integrations cannot reasonably satisfy the requirement. API, Integration & Data Exchange Development: • Develop and maintain integrations using HxGN EAM REST APIs and SOAP/Connector web services APIs, including authentication setup for Connector users and secure service accounts., • Design and implement bidirectional data exchanges between EAM and external systems such as ERP, SCADA, GIS, financial systems, HR platforms, identity platforms, and reporting/data warehouse environments using middleware or direct API calls., • Write and maintain integration scripts, ETL processes, and data transformation logic in languages such as Python, Java, .NET/C#, or PowerShell., • Troubleshoot API failures, synchronization issues, data mapping problems, and integration errors; monitor integration health and maintain logging, alerting, and operational runbooks., • Document API endpoints, authentication flows, payload structures, error-handling logic, integration architecture, data ownership, and support procedures. EAM Mobile Platform Support:, • Configure, support, and troubleshoot the HxGN EAM mobile platform, including mobile work order processing, asset/equipment lookup, inspections, checklists, materials usage, attachments, barcode/QR/RFID use cases, and field-user workflows., • Support mobile deployment, user access, role-based permissions, device compatibility, offline/online synchronization, mobile forms, and mobile data validation rules., • Partner with operations and field staff to optimize mobile screens, task flows, and usability while maintaining data quality, security, and enterprise supportability., • Coordinate with endpoint, MOM, network, cybersecurity, and infrastructure teams to resolve mobile connectivity, authentication, performance, and device-management issues. On-Premises Operations, Cloud Migration & Platform Modernization: • Plan and execute HxGN EAM version upgrades and patch deployments, including pre-upgrade analysis, test planning, regression testing, cutover coordination, rollback planning, and post-upgrade validation., • Manage the full on-premises infrastructure stack, including application server (JBoss/WildFly, WebSphere, or equivalent), web server, database server (Oracle or MS SQL Server), server OS configuration, Java environments, and deployment artifacts., • Perform database administration and performance tasks including schema management, index optimization, archiving, query tuning, storage planning, backup, recovery, and disaster recovery coordination., • Develop and support a complete on-premises-to-cloud migration plan for HxGN EAM, including current-state assessment, application and database inventory, customization and integration rationalization, data cleansing, migration sequencing, environment strategy, testing, security review, cutover, communications, rollback, and post-go-live stabilization., • Support implementation and administration of HxGN EAM Cloud, including tenant/environment setup, role and access configuration, integration refactoring, SSO/security coordination, data migration validation, release management, vendor coordination, and cloud support procedures., • Maintain server OS configurations, Java environments, and deployment artifacts, coordinate with infrastructure teams on patching and capacity planning., • Manage backup, recovery, and disaster recovery procedures for the EAM application and database, • Maintain non-production environments (DEV, QA, UAT, training/sandbox) and manage code/configuration promotion processes across on-premises and cloud environments., • Monitor system performance, review logs, diagnose bottlenecks, and implement tuning recommendations in coordination with infrastructure, database, vendor, and business teams. Technical Leadership & Support • Serve as the internal subject matter expert for HxGN EAM; provide Tier 2/3 support for application, mobile, integration, database, reporting, and platform issues., • Partner with operations, maintenance, procurement, finance, cybersecurity, and infrastructure teams to translate business requirements into durable EAM configuration, integration, mobile, reporting, and development solutions., • Create and maintain technical documentation including system architecture diagrams, runbooks, configuration guides, mobile support procedures, migration plans, integration diagrams, test plans, and change logs., • Evaluate and implement new EAM modules, cloud features, mobile capabilities, AP\s, and platform releases; provide recommendations on roadmap, upgrade timing, technical debt, and modernization priorities., • Mentor junior administrators, analysts, developers, and power users on EAM configuration, data quality, mobile platform usage, change control, and best practices. Required Qualifications: • 5 years of hands-on experience with Infor EAM or HxGN EAM in a developer, configurator, system engineer, or system administrator capacity., • Demonstrated experience with HxGN EAM screen designer, workflow configuration, security administration, reporting, and module-level configuration across Work, Equipment, Materials, Purchasing, and related modules., • Experience performing approved HxGN EAM customizations or extension work when configuration is insufficient, with a clear understanding of standard EAM customization guidelines, upgrade impacts, documentation, testing, and supportability., • Demonstrated experience with HxGN EAM REST APIs and/or Connector/SOAP web services, including user setup, authentication, payload design, error handling, and end-to-end integration development., • Strong proficiency in SQL (Oracle or MS SOL Server); ability to write complex queries, stored procedures, data validation scripts, and performance-tune database objects., • Experience planning and executing HxGN/Infor EAM version upgrades on-premises, including database migration, application server reconfiguration, environment validation, and post-upgrade support., • Experience supporting the HxGN EAM mobile platform, including mobile configuration, user support, synchronization troubleshooting, and field workflow optimization., • Experience with HxGN EAM Cloud or similar enterprise SaaS/EAM cloud environments, including cloud administration concepts, vendor coordination, release management, and security/access considerations., • Experience supporting or implementing an on-premises-to-cloud migration plan for EAM or a comparable enterprise application, including data migration, integration remediation, testing, cutover, and stabilization activities., • Solid understanding of Java application server administration (JBoss, WildFly, WebSphere, or equivalent) and enterprise application deployment practices., • Proficiency in at least one scripting or integration language: Python, PowerShell, Java, or .NET/C#., • Strong analytical and troubleshooting skills with the ability to diagnose complex applications, databases, mobile, cloud, and integration issues. Preferred Qualifications: • Experience with HxGN EAM v12.x and current HxGN EAM Cloud releases, including updated navigation, APIs, mobile capabilities, administration structure, and release cadence., • Hands-on experience leading or materially supporting a full HxGN EAM on-premises-to-cloud migration., • Background in enterprise integration patterns and middleware platforms such as MuleSoft, Dell Boomi, Apache Camel, Azure Integration Services, or similar., • Familiarity with Hexagon documentation, support portals, cloud support processes, enhancement requests, and vendor escalation practices., • Experience integrating EAM with ERP systems such as SAP, Oracle EBS, PeopleSoft, or similar financial/procurement platforms., • Experience with SSO/SAML, Azure AD/Entra ID, service accounts, certificate management, secure AP\ design, and enterprise cybersecurity review processes., • Knowledge of ITIL, change management, SDLC, release management, data governance, and formal testing practices in an enterprise environment., • HxGN EAM or Infor EAM certification is a plus. Work Environment & Physical Requirements: This role is primarily office-based with the possibility of hybrid arrangements after an onboarding period. Occasional after-hours availability is required for planned maintenance windows, upgrades, cloud migration cutovers, mobile deployment support, and critical incidents. Minimal travel may be required for vendor training, multi-site support, field-user engagement, or implementation activities. This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. About Us: InterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

Job DescriptionJob Title: Education Operations Coordinator Department: Education Reports To: Senior Director of Learning and Engagement FLSA Status: Non-Exempt, Full Time Compensation: $58,000-$60,000 Organization The Apollo is an American and global cultural and creative catalyst, dedicated to amplifying Black artistic excellence, innovation, and community through transformative performances, education, and advocacy. Apollo Education The Apollo's Education Department engages audiences of all ages through a variety of programs and events. These include workshops and residencies, performances, and distance learning for K-12 audiences; career and youth development through the Apollo Theater Academy; and events dedicated to deepening the understanding of the arts and cultural contributions of peoples of the African diaspora. As the Apollo is a world-renowned stage, our programs frequently link to the Theater's larger initiatives including performances, festivals, and the Apollo New Works series. With the addition of two new black box theaters in 2022, our education programs are poised for an exciting period of growth and expansion. Position Summary The Education Operations Administrator supports the overall initiatives of the Apollo's Education Department by organizing and maintaining the systems, records, and data that keep daily administrative functions running smoothly. The Coordinator provides direct support and works closely with the Senior Director of Learning and Engagement and is often in the first line of communication for customer inquiries regarding Apollo Education programs. Because this role has access to sensitive information — including participants, financial, and contractual records — discretion, reliability, and sound judgment are just as important as technical and organizational skills. The Coordinator performs other duties as assigned in order to support the successful delivery of overall Education programs and services. Essential Role and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Program & Administrative Support • Oversight of Education resources; equipment documentation and loans., • Attends to Apollo Education e-mail messages and voice messages; responds to email and website inquiries., • Organizes Education staff meetings, agendas, and notes., • Assists with orders for general and programmatic materials, supplies, and hospitality., • Creates and maintains detailed calendars and schedules of departmental activities., • Oversees registration and payments for select public-facing Education projects and events; organizes and maintains collateral materials., • Serves as a first point of contact for day-to-day operational intra and inter departmental communications and customer questions., • Manages vendor relationships and office/program logistics., • Supports the Senior Director administratively. Data Management & Reporting, • Maintains and updates core systems of record (CRM, spreadsheets, participant/customer databases) following established formats and standards., • Enters, organizes, and cleans data to keep departmental records accurate and consistent; identify and flags data quality issues., • Collects and updates statistics and maintains various departmental databases., • Maintains lists of program participants, updating as needed., • Coordinates monthly reporting of statistical and financial information from Education program areas; builds and distributes recurring reports for leadership., • Ensure documentation of events and highlight reports.Compliance & Confidentiality, • Maintains confidential records including contracts, participant data, personnel-related files, and financial trackers with appropriate discretion., • Follows data privacy and confidentiality protocols for sensitive information., • Maintains organized, audit-ready filing systems, including sensitive documents., • Tracks compliance deadlines such as renewals, filings, and certifications relevant to Education programs. What Success Looks Like, • Education program data is accurate, current, and trusted across the team., • Leadership and the senior Director of Learning and Engagement receive clear, timely reports without having to chase information., • Program registration, onboarding, and day-to-day logistics run smoothly with minimal friction., • Sensitive information is handled with consistent care and confidentiality. Qualifications The requirements listed below are representative of the knowledge, skill, ability, and/or competency required. • Bachelor's degree plus 3 years minimum experience working in a professional office setting, preferably in an arts/cultural institution., • Prior experience in an administrative, operations, or data coordination role., • Excellent organizing and management skills; flexibility and reliability to meet deadlines with a strong ability to prioritize and follow up., • Strong attention to detail and excellent math skills., • Comfort working with spreadsheets/databases (Excel, Google Sheets, or similar); CRM experience a plus., • Excellent judgment and discretion when handling sensitive or confidential information., • Exceptional written and oral communication skills; ability to interact with a wide range of personalities and maintain a diplomatic posture., • Ability to work independently and manage multiple priorities in a fast-moving team environment. Software & Platforms Knowledge of and experience using the following software and platforms is necessary: • Microsoft Office 365, • Virtual conferencing platforms: Zoom, Microsoft Teams, Google Meet, • Team and project management applications, • Databases, electronic forms, and online billing systems Competencies, • Analytical, • Customer Service, • Interpersonal, • Oral & Written Communication, • Problem Solving, • Quality Control, • Team Work, • Discretion & Confidentiality Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. The Apollo Theater Foundation, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, citizenship or immigration status, pregnancy, disability, age, military or veteran status, marital status, genetic information, or any other characteristic protected under federal, New York State, or New York City law. Powered by JazzHR 6L02F8TFSp

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Small Employer Benefits Decision-Makers Survey – Health Insurance Purchasing Insights Type: Contract Compensation: $56 total Location: Remote Duration: Approximately 25 minutes Role Responsibilities • Complete a structured ~25-minute online survey., • Share perspectives on health insurance decision-making, plan and carrier selection, funding arrangements, and daily benefits administration., • Submit all responses within the given timeline., • Contribute to research shaping the next generation of healthcare AI tools., • Share real-world experience in choosing and managing health insurance for a smaller employer. Qualifications Must-Have • Hold a role in your organisation's health insurance decision., • Current title such as Owner, CEO, or President, CFO, Controller, or Head of Finance, HR Director or HR Manager, Office Manager or Operations lead with benefits as part of the job, Benefits or Total Rewards specialist, or Executive Assistant or Administrator., • Work for a private sector business, a non-profit organisation, a public sector employer (local government, school district, or municipality), or a provider, medical practice, or health system., • Your organisation has 200 or fewer employees in the United States., • Your organisation offers health insurance to employees., • Based in the United States., • Able to independently complete a ~25-minute online survey. Engagement Details • Format: Online survey, • Compensation: One-time payment upon successful verification of the submission, • Location: Remote (United States) Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire a Microsoft Purview Engineer. This is a 1 year contract to hire position. The expectation for this role will be hybrid consisting of 4 days onsite at either my Clients Bethpage Long Island, Midtown Manhattan, Santa Monica California or Houston Texas office. The Purview Engineer is a key role within Enterprise Systems team, responsible for designing, implementing, and managing data classification and data loss prevention solutions using Microsoft Purview. This role requires a strong understanding of data governance, compliance, and security operations, with a focus on protecting sensitive information and ensuring regulatory compliance. JOB RESPONSIBILITIES • Implement and manage Microsoft Purview for enterprise-wide data classification and governance., • Define and enforce data labeling and classification policies to secure sensitive information., • Establish policy naming standards, versioning, and documentation for repeatability and audit readiness, • Create and configure trainable classifiers to identify sensitive data and ensure accurate classification., • Set up alert triggers for policy violations and unauthorized access., • Develop systems to prioritize alerts by severity for rapid response., • Create and manage DLP policies to prevent unauthorized data access and sharing., • Monitor and respond to DLP incidents, investigate breaches, and implement corrective actions., • Optimize DLP solutions for performance and effectiveness., • Develop and maintain security policies aligned with SOC2, ISO 27001, GDPR, HIPAA, and NIST., • Prepare reports on DLP effectiveness and compliance for management and auditors., • Conduct training sessions and awareness programs on data protection policies., • Maintain expert awareness of new DLP capabilities and known issues; pilot relevant features and recommend adoption paths., • Collaborate with IT, business, and security teams to ensure comprehensive data protection, • Produce runbooks, MOPs, FAQ/help pages, documentation QUALIFICATIONS • Minimum 5 years of experience in Microsoft 365 security/compliance, with a focus on data classification, labeling and DLP., • Implementing Exact Data Matching (including hashing/uploading pipelines), • Comfortable with Activity Explorer, Content Explorer, policy tips, incident reports, and alert routing; strong false-positive reduction discipline (proximity, exclusions, instance counts, confidence)., • Hands-on experience with Microsoft Purview, Proofpoint, and Varonis., • Strong understanding of compliance frameworks: SOC2, ISO 27001, GDPR, HIPAA, NIST., • Experience in creating, deploying, and managing security policies and procedures., • Excellent communication and documentation skills., • Bonus: Experience with Exchange Online MRM (retention tags/policies) and Microsoft Purview eDiscovery (Standard/Premium) or a strong willingness to learn., • Preferred certifications: Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC- 900), Microsoft Certified: Information Security Administrator Associate (SC-400), CISM, ISO 27001 Lead Auditor, CEH.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Title:: Senior Desktop Engineer (Intune, Citrix, Microsoft 365) Location: Jersey City, NJ Type: Hybrid ( 3 days onsite) Terms - 3 Months Contract to Hire Pay Rate: $50/hr-$55/hr Salary: $95K-$120K base+ 10% Bonus The team is looking to add a Level 2/Level 3 Windows Desktop Administrator to support a rapidly growing user base that has more than doubled over the past year. The role is heavily focused on supporting Windows 11 laptops, Citrix-hosted VDI, Microsoft Intune, and Microsoft 365. The individual will serve as the primary point of contact for endpoint issues, troubleshoot problems, perform deployments, onboard and offboard users, and escalate infrastructure issues to specialized teams when necessary. Must-Have Technical Skills • Strong experience supporting Windows 11 desktops and laptops., • Hands-on administration and support of Microsoft Intune (device deployment, Autopilot, endpoint management, onboarding/offboarding)., • Experience supporting Citrix Virtual Desktop Infrastructure (VDI)., • Microsoft 365/Exchange Online administration and support., • Level 2/Level 3 desktop troubleshooting experience., • Experience deploying and provisioning endpoint devices., • Ability to recognize when issues require escalation to infrastructure teams. Preferred / Nice-to-Have Skills • Intune engineering and application deployment experience., • PowerShell scripting (preferred, not required)., • Understanding of Active Directory and Group Policy (GPO)., • Experience supporting developer workstations and development tools., • Mobile device management for iPhones, iPads, and Android devices through Intune., • Experience migrating on-premises VDI environments to cloud-based solutions (future initiative)., • Familiarity with endpoint security platforms (vendor experience is transferable). Soft Skills They Are Looking For • Excellent customer service and communication skills., • Comfortable supporting everyone from executives and C-level leadership to end users., • Strong troubleshooting and analytical abilities., • Ability to work independently in a small team., • Adaptable with a willingness to learn new technologies., • Calm under pressure during mission-critical production issues., • Follows documented procedures and delivers consistent solutions. Estimated Min Rate: $50.00 Estimated Max Rate: $55.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs, • Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.

Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the business job market. Looking to start a rewarding career path in the business world? Use Dreambound to find a Business Administration program that will prepare you for this high-demand, entry-level role. What does a Business Administrator do? A business administrator supports the daily operations of an organization, coordinating staff, finances, scheduling, and office processes to help the business run efficiently and meet its goals. Highlights : • Complete in as short as a few weeks to a few months, • Online and in-person options available, • Payment plans and financial aid may be available for those who qualify Cost : This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify. Take the first step towards your new career path today!

Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Healthcare Administration program that will prepare you for this high-demand, entry-level role. What does a Healthcare Administrator do? A healthcare administrator manages the daily operations of medical facilities, coordinating staff, schedules, budgets, and compliance to keep healthcare services running smoothly. Highlights : • Complete in as short as a few weeks to a few months, • Online and in-person options available, • Payment plans and financial aid may be available for those who qualify Cost : This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify. Take the first step towards your new career path today!

Title:: Senior Desktop Engineer (Intune, Citrix, Microsoft 365) Location: Jersey City, NJ Type: Hybrid ( 3 days onsite) Terms - 3 Months Contract to Hire \n Pay Rate: $50/hr-$55/hr Salary: $95K-$120K base+ 10% Bonus The team is looking to add a Level 2/Level 3 Windows Desktop Administrator to support a rapidly growing user base that has more than doubled over the past year.\n \n The role is heavily focused on supporting Windows 11 laptops, Citrix-hosted VDI, Microsoft Intune, and Microsoft 365.\n \n \n The individual will serve as the primary point of contact for endpoint issues, troubleshoot problems, perform deployments, onboard and offboard users, and escalate infrastructure issues to specialized teams when necessary.\n \n \n Must-Have Technical Skills \n\n • Strong experience supporting Windows 11 desktops and laptops.\n, • Hands-on administration and support of Microsoft Intune (device deployment, Autopilot, endpoint management, onboarding/offboarding).\n, • Experience supporting Citrix Virtual Desktop Infrastructure (VDI).\n, • Microsoft 365/Exchange Online administration and support.\n, • Level 2/Level 3 desktop troubleshooting experience.\n, • Experience deploying and provisioning endpoint devices.\n, • Ability to recognize when issues require escalation to infrastructure teams.\n \n Preferred / Nice-to-Have Skills \n\n • Intune engineering and application deployment experience.\n, • PowerShell scripting (preferred, not required).\n, • Understanding of Active Directory and Group Policy (GPO).\n, • Experience supporting developer workstations and development tools.\n, • Mobile device management for iPhones, iPads, and Android devices through Intune.\n, • Experience migrating on-premises VDI environments to cloud-based solutions (future initiative).\n, • Familiarity with endpoint security platforms (vendor experience is transferable).\n Soft Skills They Are Looking For \n\n • Excellent customer service and communication skills.\n, • Comfortable supporting everyone from executives and C-level leadership to end users.\n, • Strong troubleshooting and analytical abilities.\n, • Ability to work independently in a small team.\n, • Adaptable with a willingness to learn new technologies.\n, • Calm under pressure during mission-critical production issues.\n, • Follows documented procedures and delivers consistent solutions.\n \n \n Estimated Min Rate: $50.00\n Estimated Max Rate: $55.00\n \n \n What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:\n \n \n\n • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)\n, • Health Savings Account (HSA) (for employees working 20+ hours per week)\n, • Life & Disability Insurance (for employees working 20+ hours per week)\n, • MetLife Voluntary Benefits\n, • Employee Assistance Program (EAP)\n, • 401K Retirement Savings Plan\n, • Direct Deposit & weekly epayroll\n, • Referral Bonus Programs\n, • Certification and training opportunities\n\n Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. \n Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. \n For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. \n It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. \n By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice \n Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.

Job Description:\n\n \n \n \n \n Position: Associate Vice President, Organizational Operations\n Reports to: Vice President, Organizational Operations\n Department: Operations\n \n Organization Summary:\n \n United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance.\n \n UWNYC’s Administration work follows a place-based model—partnering directly with neighborhoods, schools, and families to design solutions informed by local knowledge, community priorities, and the lived experiences of New Yorkers. \n \n Position Overview:\n \n Reporting to the Vice President, Organizational Operations, the Associate Vice President, Organizational Operations (AVP) supports and advances operational excellence across United Way of New York City by leading organizational projects, systems, procurement, compliance, process improvement, and other operational initiatives.\n \n The AVP works cross-functionally to translate organizational priorities into clear project plans, effective workflows, and sustainable operational practices. The position is responsible for strengthening the systems, processes, and tools that support UWNYC’s work while identifying opportunities to improve efficiency, accountability, compliance, and the employee and user experience.\n \n The AVP also serves as a key organizational resource for Operations-owned systems, including FLUXX, CONCUR, and Monday.com, and partners with staff across UWNYC to ensure appropriate system governance, access, training, utilization, and continuous improvement.\n The position works closely with Finance, Legal, Human Capital, and other departments to support compliance with organizational policies and applicable private, federal, state, local, funder, and contractual requirements and to help minimize organizational and operational risk.\n \n Primary Responsibilities:\n \n Project Management and Organizational Operations \n \n Lead and coordinate cross-functional operational projects from planning through implementation and evaluation.\n Develop project plans that clearly establish objectives, scope, timelines, milestones, deliverables, responsibilities, dependencies, and measures of success.\n Establish and promote consistent project-management practices and tools across organizational initiatives.\n Monitor project progress and proactively identify risks, competing priorities, resource constraints, delays, and dependencies.\n Escalate material project risks, delays, resource constraints, and decision points to the Vice President, Organizational Operations in a timely manner.\n Facilitate cross-functional project meetings, document decisions and next steps, and ensure appropriate follow-through and accountability.\n Lead project management and cross-functional teamwork associated with Requests for Proposals (RFPs), Requests for Applications (RFAs), and Requests for Quotes (RFQs).\n Partner with departments to identify opportunities to strengthen operational practices, streamline processes, and improve organizational effectiveness.\n Support the development, implementation, documentation, and ongoing evaluation of Organizational Operations policies and procedures.\n \n \n Systems Management and Governance \n \n Serve as administrator and operational lead for key Operations-owned systems, including FLUXX, CONCUR, and Monday.com.\n \n Manage appropriate system access, permissions, workflows, configurations, and documentation.\n Establish and maintain system-governance standards that promote consistency, accountability, data integrity, and effective system utilization.\n Partner with departments to design and improve workflows that align system functionality with organizational and business needs.\n Monitor system utilization and user experience and recommend upgrades, improvements, and process changes.\n Coordinate system changes, testing, implementation, communications, and user training.\n Maintain appropriate system documentation, procedures, training materials, and user resources.\n Provide or coordinate ongoing user support and troubleshooting.\n \n \n FLUXX – Grants Management System\n \n Ensure appropriate access for UWNYC staff and community partners.\n Provide technical expertise and project management for the development of procurements within FLUXX, including workflows, role assignments, communications, and related processes.\n Develop and maintain role-based training for staff and external partners, including applicants and evaluators.\n Provide ongoing user support and identify opportunities to improve workflows and the user experience.\n \n \n CONCUR – Travel and Expense System\n \n Ensure appropriate system access for UWNYC staff.\n Maintain appropriate processes, documentation, and training.\n Provide ongoing user support and identify opportunities to improve system utilization and the employee experience.\n \n \n \n \n Page Break\n \n \n \n Monday.com – Project Management System\n \n Lead the continued development and organizational use of Monday.com.\n Build, monitor, revise, and maintain workflows, processes, boards, and automations.\n Establish governance and project-management standards for organizational use of the platform.\n Partner with departments on the development of team boards and workflows.\n Develop dashboards and reporting that provide visibility into project progress, milestones, risks, and deliverables.\n Monitor adoption and utilization and recommend improvements that increase consistency and effectiveness.\n \n \n Procurement and Vendor Management\n \n Maintain and enforce UWNYC procurement policies and procedures, including competitive selection requirements for vendors, consultants, and subcontractors.\n Oversee organizational and programmatic purchasing processes, including RFQs, and ensure compliance with UWNYC and applicable funder procurement requirements.\n Coordinate procurement timelines, documentation, evaluation processes, and related tracking.\n Support vendor selection, contracting, onboarding, ongoing management, and performance.\n Maintain appropriate procurement documentation and records.\n Oversee organizational purchasing-card administration and compliance with applicable procedures.\n Oversee the review and tracking of organizational memberships and subscriptions.\n Identify opportunities to strengthen vendor management, purchasing practices, operational efficiency, and cost effectiveness.\n \n \n Compliance and Risk Management \n \n Oversee and enforce applicable operational and procurement policies and procedures.\n Monitor procurement processes and systems to support compliance with competitive bidding, contractual, funder, federal, state, and local requirements.\n Oversee cross-functional project plans related to third-party filings, governmental requirements, and annual United Way Worldwide reporting.\n Maintain compliance calendars, supporting documentation, and related reporting.\n Identify operational compliance concerns and partner with appropriate stakeholders to develop and monitor corrective actions.\n Support efforts to strengthen internal controls and reduce organizational and operational risk.\n Provide ongoing staff training and guidance on applicable Operational policies, processes, systems, and compliance requirements.\n \n \n Process Improvement and Change Management \n \n Evaluate existing operational processes and identify opportunities to improve efficiency, consistency, internal controls, and the employee and user experience.\n Map current and future-state processes and develop practical recommendations for improvement.\n Lead implementation of approved process improvements in partnership with appropriate departments and stakeholders.\n Develop change-management approaches that support effective communication, training, adoption, and sustained use of new systems and processes.\n Monitor implementation and gather feedback to identify opportunities for continued improvement.\n Promote continuous improvement and shared accountability for effective organizational operations.\n \n \n Reporting, Analytics, and Dashboards\n \n Develop and maintain operational dashboards, reports, trackers, and other tools that provide visibility into projects, procurement, compliance, and systems utilization.\n Establish meaningful operational metrics and monitor progress against established goals, milestones, and timelines.\n Use data and operational insights to identify trends, risks, bottlenecks, and opportunities for improvement.\n Lead cross-functional development and review of reports tracking submissions, compliance, budgets, and cash flow within applicable systems.\n Prepare regular project and operational updates for the Vice President, Organizational Operations and other stakeholders.\n Support budget development, monitoring, and reporting for assigned areas of responsibility.\n \n \n Records Management \n \n Oversee UWNYC’s off-site records storage and related vendor relationship.\n Coordinate bi-annual document review, cleanup, storage, and authorized destruction.\n Maintain appropriate records-management practices consistent with organizational retention requirements.\n Support departments in identifying records for retention, archival, storage, or authorized destruction.\n Maintain appropriate documentation related to records storage and destruction.\n Identify opportunities to strengthen electronic and physical records-management practices.\n \n \n Training, User Support, and Adoption \n \n Lead ongoing staff training on Organizational Operations policies, processes, and systems.\n Develop and deliver role-based training for Operations-owned systems.\n Create user guides, procedures, FAQs, training materials, and other resources that promote consistent practices.\n Provide ongoing user support and troubleshooting.\n Identify recurring user challenges and recommend appropriate system, process, or training solutions.\n Monitor adoption of new systems and processes and provide additional support as needed.\n Incorporate applicable Operational policies, procedures, and systems into new-employee onboarding.\n \n \n Team and Budget management \n \n Provide leadership, supervision, coaching, and development to assigned staff.\n Establish clear priorities, responsibilities, and performance expectations for direct reports.\n Manage assigned budgets and monitor expenditures against approved plans.\n Support annual budget planning and forecasting for assigned Organizational Operations functions.\n Identify opportunities to improve operational efficiency and effectively manage organizational resources.\n Assumes other responsibilities as assigned to meet business and operational needs.\n \n \n Skills, Knowledge, and Experience:\n \n Bachelor’s degree in business administration, operations, project management, nonprofit management, information systems, or a related field; equivalent relevant experience and training may be considered.\n Seven (7) to ten (10) years of progressively responsible experience in organizational operations, project management, business systems, administration, or a related area.\n At least five (5) years of experience in project management and administration of online business systems.\n Demonstrated experience leading complex, cross-functional projects and organizational initiatives.\n Experience implementing, administering, or improving organizational systems, workflows, and business processes.\n Experience with procurement, competitive vendor-selection processes, vendor management, contracts, and compliance requirements.\n Prior experience supervising and developing staff.\n Prior experience managing budgets and monitoring organizational resources.\n Strong analytical and problem-solving skills with demonstrated ability to assess complex issues and develop practical solutions.\n Sound judgment and strong decision-making skills, including the ability to identify and appropriately escalate operational and project risks.\n Strong written and verbal communication skills, including the ability to clearly communicate operational requirements and recommendations.\n Strong organizational skills with demonstrated ability to manage multiple projects, priorities, deadlines, and competing demands.\n Demonstrated ability to work collaboratively across functional areas and organizational levels.\n Strong relationship-management, negotiation, and conflict-resolution skills.\n Proficiency with Microsoft Office, SharePoint, project-management platforms, and FLUXX or comparable systems.\n Experience with Monday.com and CONCUR strongly preferred.\n Project Management certification preferred.\n \n \n Key Competencies:\n \n Project and Operational Management – Effectively plans, organizes, executes, and evaluates complex projects and operational initiatives.\n Systems Thinking – Understands how people, processes, technology, and organizational priorities intersect and develops sustainable solutions.\n Analysis and Judgment – Uses data, experience, and sound judgment to assess issues, identify risks, and recommend appropriate action.\n Collaboration and Influence – Builds productive relationships and works effectively across departments and organizational levels.\n Communication – Communicates complex operational information clearly and appropriately for different audiences.\n Change Management – Effectively supports employees and teams through new systems, processes, and ways of working.\n Accountability and Results – Demonstrates ownership, follows through on com

Job Description Seeking a reliable Office Administrator for a busy construction subcontractor based in Newark, New Jersey. The ideal person will be willing to work on their own initiative and support our team with the day-to-day tasks of a busy construction office. Responsibilities include, but are not limited to: • Insurance requirements – COI requests and record keeping;, • Weekly payroll for 30+ employees;, • Accounts receivable and billing – including AIA requisitions and use of other billing platforms such as Textura, Built, Procore etc.;, • Accounts payable;, • General admin support for field and shop operations – safety paperwork etc., • Strong IT Skills are strongly preferred but not required:, • QuickBooks Online, • ADP, • Microsoft Office Suite Position will be temporary to begin with. However, there is a possibility of longer-term employment for the right candidate. Paid vacation, 401K and other benefits available after agreed probation period.

Online Work At Home Panelist - Part Time Administrator Assistant Welcome. Administrator Assistant experience is not compulsory. This is an excellent opportunity to supplement your income if you are an administrator assistant or anyone seeking a flexible part time remote work at home job.

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 8:00 A.M 4:00 P.M Purpose of Position: Under supervision provides assistance to management executives in operation of a health care facility and assists in supervision of a group of services. Performs administrative and managerial functions related to the operation of total hospital or specific patient services. Implements and coordinates new programs and projects and monitors their operations and effectiveness. Examples of Typical Tasks: Provides assistance to executives in a wide range of activities in the management of a hospital and/or medical center including such areas as hospital administration, total management and administrative systems, professional, medical, technical, operational and related support activity services. Assists in the administration management of specified activities and functions. Carries out assignments and undertakes studies involving the total service center or specific patient services, including budget planning, cost studies/analysis, and preparing specific budgets. Collects and analyzes data needed as a basis for administrative and management decisions relative to various hospital activities. Accumulates data for budget preparations, fiscal reports, and review of budget estimates. Investigates and reports on patient and visitors complaints and performs special studies and investigations on operational units. Prepares and develops informational data in hospital training programs, and participates in the development and updating of activity programs. Plans, directs, supervises, coordinates, controls, and reviews work of subordinate administrative personnel relating to assigned tasks and projects in hospital care administration, hospital management and related fields. Attends staff meetings, inter-departmental conferences and represents the Executive Director, as well as the departmental administrator at inter-departmental functions and programs. Implements new programs and projects and monitors their operation and effectiveness. 1. A Masters degree in Arts or Science with a specialization in hospital administration, health care administration, administrative medicine or in public health when conferred for a program in hospital administration, from an approved college or university; or a Baccalaureate degree; and, 2. One (1) year of administrative experience and background; or, 3. An equivalent combination of training, education and experience in related fields and educational disciplines; and, 4. General knowledge of policies and programs utilized in the operation of a health care facility, ability to assimilate and analyze data, to recommend action based on analytical findings, and to assist in the solution of complex problems in health care administration and management. This is a highly confidential position and requires someone with maximum discretion, excellent interpersonal skills and the following: Minimum of 3-5 years of risk management experience in the acute care setting. Strong computer skills: Word, Excel, PowerPoint. Computer literate in the electronic medical record (Epic) Strong organizational and interpersonal skills required. Critical thinking skills required. Good communication skills and excellent writing skills required. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs If you wish to apply for this position, please apply online.

Join Deloitte Tax LLP's Global Employer Services practice as a Tax Manager, Equity Operations, where you will advise clients on how to optimize, redesign, build, and stand up effective stock administration functions, including operating models, governance, processes, controls, technology, data, integrations, service delivery, and readiness for major corporate events. Recruiting for this role will end on May 31, 2027. Work you'll do As a Deloitte Tax Manager on the Equity & Incentives team, you will be responsible for: Assessing current-state stock administration functions across people, process, technology, data, governance, controls, vendor models, and participant service. Defining target-state operating models, including scope of services, organization design, governance, escalation paths, service levels, and stakeholder interactions. Designing and improving end-to-end administration processes for grants, vesting, releases, exercises, purchases, cancellations, settlements, mobility, tax withholding, payroll reporting, reconciliations, and participant support. Leading or supporting function stand-up, transition, and stabilization activities, including implementation planning, data conversion, knowledge transfer, cutover, post-go-live support, and readiness for major corporate events. Advising on equity administration platforms, vendor strategy, integrations, data flows, operational risk, controls, and scalable delivery approaches for client environments. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team At Deloitte Tax LLP, our Global Employer Services Rewards professionals help clients design and manage compensation and rewards programs for their global workforce. The practice advises on rewards strategy, compensation structures, benchmarking, and related tax and regulatory considerations to support effective business and talent outcomes. Qualifications Required: Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 3 days per week Bachelor's degree in business, finance, accounting, human resources, information systems, or a related field 5+ years of experience in stock plan administration, equity compensation operations, or stock administration advisory services Experience in a corporate stock administration function, broker, recordkeeper, administrator, consulting organization, or professional services firm Experience administering equity award lifecycles, including grants, vesting, releases, exercises, purchases, cancellations, settlements, withholding, and participant transactions Experience designing or improving stock administration processes, controls, reconciliations, reporting, procedures, service delivery, or cross-functional issue resolution Ability to travel up to 20%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. One of the following active accreditations: Licensed Certified Public Accountant (CPA) in state of practice/primary office If not CPA eligible: Licensed Attorney Enrolled Agent (EA) Certified Executive Compensation Professional (CECP) Certified Equity Professional (CEP) Global Professional in Human Resources (GPHR) Certified Employee Benefits Specialist (CEBS) Certified Pension Consultant (CPC) Certified Payroll Professional (CPP) Project Management Professional (PMP) Preferred: Experience designing, building, transforming, or standing up a stock administration function or major component of one Experience with Equity Edge Online, Morgan Stanley at Work Shareworks, Fidelity Stock Plan Services, or a comparable equity administration platform Certified Equity Professional (CEP) credential or comparable equity compensation expertise Experience supporting global equity plans, globally mobile employees, and coordination across multiple payrolls and jurisdictions Experience in public company environments, initial public offering readiness, executive or insider processes, financial reporting support, or corporate transactions Experience with operating model design, vendor selection, platform implementation, data conversion, testing, cutover, transition, or post-go-live stabilization The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $226,125. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Requisition code: 366921 Job ID 366921

Baker Botts L.L.P. is seeking a highly skilled Governance, Risk, and Compliance (GRC) Engineer with expertise in Microsoft Purview to provide technical leadership and subject-matter expertise for our firm's data governance, security, and compliance initiatives. This role will be responsible for designing, implementing, and managing Microsoft Purview solutions and Microsoft 365 security services to ensure data governance, security, and compliance initiatives. This role serves as a trusted advisor to the Office of General Counsel, eDiscovery, IT, and Information Governance stakeholders to protect sensitive data, mitigate risks, and support legal hold and eDiscovery processes. This is a Firmwide, full-time, exempt, remote position resident in our Austin, Dallas, Houston, New York, or Washington DC office with excellent benefits. Essential Duties and Responsibilities: • Implement, configure, and maintain Microsoft Purview components including Data Map, Unified Catalog, Information Protection, and Compliance Manager., • Design and execute legal hold strategies using Purview's eDiscovery and retention capabilities., • Develop and enforce data governance policies and procedures., • Conduct regular audits and assessments of data practices and compliance posture., • Generate reports and insights using Power BI and Purview dashboards., • Implement information protection strategies to safeguard sensitive data across Microsoft 365 and Azure environments., • Configure and enforce Data Loss Prevention (DLP) policies to prevent unauthorized data sharing and leakage., • Establish and manage data retention policies to ensure regulatory adherence., • Monitor and manage insider threats and respond to security alerts and incidents., • Develop and implement data classification and labeling strategies., • Continuously assess and improve the security posture of collaboration environments., • Experience with IAM strategies for Microsoft 365 collaboration services., • Familiarity with Entra ID (formerly Azure AD), including service principals, managed identities, and federation., • Enforce access controls and identity governance policies., • Collaborate with legal, IT, and governance teams to align security and compliance goals., • Work with workload administrators and business application owners to implement necessary controls., • Provide training and support to staff on data governance and security best practices., • Maintain detailed documentation of security policies, procedures, and incident responses. Qualifications: • Bachelor's degree in Information Technology, Computer Science, Law, or a related field required., • 58 years of experience managing and securing Microsoft 365 environments., • Proven expertise with Microsoft Purview, Entra ID, Exchange Online, SharePoint Online, and Exchange On-Premises., • Strong understanding of legal hold, privacy regulations, and compliance standards., • Experience with Azure Information Protection and data-at-rest encryption (e.g., Thales HSMs)., • Proficiency in PowerShell for automation and management tasks., • Familiarity with identity federation and business continuity planning. Preferred Certifications: • Microsoft 365 Certified: Fundamentals, • Microsoft 365 Certified: Administrator Expert, • Microsoft 365 Certified: Information Security Administrator Associate, • Certified Information Privacy Professional (CIPP), • Certified Information Governance Professional (IGP) Physical Demands: • Must be able to sit for extensive periods of time, either while using the telephone or computer., • Must be able to work in a high-pressure environment with time restraints and frequent interruptions. Working Condition and Environment: • Work is normally performed in a typical office environment, which includes the ability to visit face-to-face and virtually with colleagues., • Position is full-time and requires a five-day work week and standard hours as outlined in the Firm policy manual. Additional hours, including weekend and evening hours may be required to perform the essential functions of the job., • Position may require some out-of-town travel, including weekends., • Position is fully remote. Must have the ability to work remotely, and live within commutable distance of the office for occasional on-site attendance. Baker Botts is committed to cultivating a culture where our attorneys and staff thrive professionally and personally. We are proud to offer a comprehensive benefits program designed to support and enhance the overall wellbeing of our employees and their families. The salary range for this position if filled in New York is $128,000-$140,000 annually, or if filled in Washington, DC is $120,000 - $135,000 annually. The actual compensation will be based on a combination of factors. Baker Botts L.L.P. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, gender, sex, age, religion, creed, national origin, citizenship, marital status, sexual orientation, disability, medical condition, military and veteran status, gender identity or expression, genetic information or any other basis protected by federal, state, or local law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Overview Our Interactive division delivers online games to players worldwide. Many development and QA teams support that business: platform services teams and multiple game studios, each often running several projects in parallel. We are modernizing how all of them build, deploy, and run software, and we need the workloads that result to be reliable, observable, and recoverable. You will join the central Cloud & DevOps Platform team as a Senior Site Reliability Engineer. The team owns the standards, architecture, implementation, and ongoing improvement of our CI/CD, infrastructure, and Infrastructure as Code (IaC), and the centralized foundation that promotes software to stage and production environments across the globe. Those environments span AWS, other providers, and bare metal. Your focus is the reliability of the workloads running on that foundation and effective response when something goes wrong. Our current infrastructure is largely static virtual machines monitored with Zabbix, and that monitoring will remain in place for some time. We are moving to a dynamic, container-based architecture, and we need to build out a Prometheus and Grafana solution to support it. You will work with both: keeping Zabbix-based monitoring effective for the existing estate while helping build the new observability stack. This is an individual contributor role. Reliability of Running Workloads • Keep production and stage workloads healthy across a multi-account, multi-region AWS environment and across third-party hosted and bare-metal environments., • Operate and troubleshoot Kubernetes workloads on EKS and on provider-hosted and bare-metal clusters managed centrally with Rancher., • Operate AWS-only supporting workloads (automation, observability, internal tooling) running on ECS with Fargate., • Support VM-based servers at third-party hosting providers that are reachable over SSH only, as they evolve toward container clusters., • Define and track service level indicators and objectives (SLIs/SLOs) and error budgets for key services, working with the teams that own them., • Perform capacity planning, performance analysis, and resilience reviews, including failure-mode and disaster recovery considerations for multi-region designs. Incident Response and On-Call • Participate in an on-call rotation and respond to production incidents, working from detection through mitigation and recovery., • Diagnose problems across the stack: application, container, node, network, cloud service, and CI/CD or infrastructure change., • Write blameless post-incident reviews and drive the resulting corrective actions to completion., • Build and maintain runbooks, and use them to cut time to resolution., • Follow and help refine standard steps for security-related incidents, in coordination with the security function. Observability • Build, maintain, and tune monitoring for the existing static VM estate in Zabbix, including creating monitors, triggers, and alerts and working with Zabbix data and configuration., • Help build out a Prometheus and Grafana solution to monitor the new dynamic, container-based architecture, alongside AWS CloudWatch., • Build and tune dashboards, alerting, and logging across both the existing and new environments., • Design alerts around symptoms and SLOs rather than noise, and continuously reduce alert fatigue., • Provide the visibility that dev and QA teams need to understand the health of their own workloads. Automation and Toil Reduction • Automate routine operational tasks and common issue resolution with Python, Bash, and similar scripting., • Contribute to Terraform/OpenTofu and Ansible code for reliability-related infrastructure, following the team's IaC standards and review process., • Work with the CI/CD and platform engineers so that reliability requirements are built into pipelines, golden images, and templates rather than added afterward., • Help keep CI/CD tooling (Jenkins, Nexus, and related services) healthy and measurable as a dependency of every release. Security (a first-class concern in everything above) • Apply least-privilege access, patching, vulnerability response, and secrets hygiene to the systems you operate., • Support the reduction of shared-credential risk, such as shared SSH keys, without disrupting running systems., • Ensure that operational changes are auditable and consistent with our security and compliance standards. Team and Standards • Contribute to standards for monitoring, alerting, logging, tagging, and operational readiness., • Write clear documentation so that other technical teams can adopt operational practices on their own., • Collaborate with dev and QA leads across studios and platform teams to understand their needs and balance self-service with reliability and compliance. Skills/Requirements • 8+ years in SRE, DevOps, platform, or production operations engineering, including current hands-on work (in your present or most recent role) and a minimum of 4 consecutive years of hands-on work with the core tools below., • Hands-on production Linux administration and troubleshooting, with strong open-source tooling fluency., • Kubernetes operations experience in production (EKS or equivalent), including troubleshooting workloads, nodes, networking, and storage., • Solid AWS experience in a multi-account, multi-region environment, including VPC and networking, IAM, and the services that support running workloads., • Hands-on Prometheus, Grafana, and AWS CloudWatch experience, including alert design, dashboards, and metric instrumentation., • Working experience with Zabbix, including building monitors, triggers, and alerts and interfacing with it for monitoring static VM-based infrastructure., • Demonstrated incident response and on-call experience, including post-incident reviews and corrective action follow-through., • Practical experience defining and using SLIs, SLOs, and error budgets., • Strong scripting and automation skills (Python and/or Bash)., • Working experience with Terraform and/or OpenTofu, including reading, reviewing, and modifying modules safely., • A security-first mindset, demonstrated through concrete examples in access design, patching, and incident handling., • Strong written and verbal communication, and the ability to work effectively with a distributed team. Preferred • Rancher or other multi-cluster Kubernetes management, and Kubernetes on bare metal or non-AWS infrastructure., • ECS/Fargate experience., • Experience supporting hybrid environments that combine public cloud with third-party hosting or bare metal, including servers managed over SSH only., • Experience operating Jenkins and Nexus (or comparable CI/CD and artifact tooling) as production services., • Helm and Ansible experience., • Performance and load testing experience (for example JMeter)., • HashiCorp Vault experience., • Experience in regulated, compliance-driven environments (PCI, SOC 2, or similar)., • Experience in online gaming, gambling, or other regulated real-money gaming. Regulated-industry or compliance exposure in other domains counts., • Relevant certifications (AWS, Certified Kubernetes Administrator, or similar). They are helpful but not a substitute for hands-on depth. Note: All offers are contingent upon successful completion of a background check *Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. AGS is an equal opportunity employer

Job DescriptionBenefits: • Holiday pay, • Paid sick time, • Opportunity for advancement, • Paid time off, • Training & development Location: Brooklyn, NY Schedule: Full-time, on-site, Monday–Friday, 8:50 AM–5:00 PM Pay: $20–$24 per hour, based on experience About Tru Medical Tru Medical is a primary care and women's health practice with two Brooklyn locations. Our patients choose us because they can be seen quickly by a team that knows them. Our call center is the first voice most of them hear. What you'll do You'll work in a small, organized call center team of 5. Each day is split into two blocks: • Inbound (half your day): answer patient calls, schedule and reschedule appointments in eClinicalWorks, offer same-day or next-day visits first, and handle online booking requests and patient texts., • Outbound (the other half): confirm upcoming appointments, call patients who cancelled or missed a visit to rebook them, and work patient recall lists from a clear daily plan., • Document every call accurately in the patient's chart (telephone encounter)., • Help with insurance follow-up calls flagged by our billing team, referrals and faxes., • Cover the front desk occasionally for lunches and absences, after training. What a typical day looks like Our team handles about 175 inbound calls a day, plus outbound confirmation and recall calls. You'll know your assignment every morning before phones open, and you'll get a 60-minute admin block for paperwork. We measure results by the team's numbers, and we coach to them. What we're looking for • 1+ year in a medical office, call center or customer service role. Medical scheduling experience is a strong plus., • Bilingual English/Spanish strongly preferred., • Comfortable on the phone all day, with a calm, friendly, professional manner., • Accurate typing and documentation. What you write in a chart must be exactly what happened., • Reliable attendance and on-time arrival. Our team depends on full coverage every hour we're open., • eClinicalWorks, Zocdoc or healow experience is a plus. We'll train you on our systems. Training and growth • A structured 90-day training plan with a dedicated trainer, observed sign-offs and check-ins at 30, 60 and 90 days., • A clear career ladder: Call Center Representative, then Senior Representative, then Call Center Lead. You can also cross-train toward front desk, office administrator or medical assistant roles., • Monthly one-on-ones with your manager. Benefits • Paid time off (PTO), • Paid sick time, • Holiday pay Hiring process Phone screen, then in-person interview, then a paid 2-hour working trial (mock calls and scheduling). Tru Medical is an equal opportunity employer.

Job DescriptionArea Function The General Convention (the “GCO”), which Office includes the functions of the Secretary of the General Convention, the Treasurer of the General Convention, and the Manager of the General Convention (Canon I.1.12.b), and assists in the administration of the governance of the Church in a variety of ways: • Administrative and logistical support for the General Convention as directed by the Joint Standing Committee on Planning and Arrangements and the Presiding Officers., • Technical and logistical support for the in person and online meetings of the Executive Council of the General Convention as directed by the Chair., • Coordinate and support the work of the interim bodies of the General Convention (Canon I.1.12.b)., • Administrative, technical and logistical support for meetings of the House of Bishops, under the direction of the Presiding Bishop, and any interim meetings of the House of Deputies, under the direction of the President of the House of Deputies., • Collection of the church’s annual Parochial Reports and Diocesan Reports (Canon I.4.6.i-j and Canon I.6)., • Management and oversight of research projects pursuant to Canon I.2.4.a.7 or other research as directed by the Presiding Officers., • Serve as Registrar of the General Convention after appointment by the Presiding Bishop (Canon 1.1.5) which includes serving as an ex-officio member of the Archives Advisory Committee (Canon 1.5)., • Provide administrative support in the episcopal election consent process to the Presiding Bishop and the Standing Committees of electing Dioceses., • Production of the canonical publications of the General Convention (Canon 1.1.1.d, Canon I.1.2.j)., • Other duties arising out of the mandates of the General Convention and Executive Council., • The duties of the corporate secretary of the Domestic and Foreign Missionary Society., • The duties of the Secretary of the Executive Council Job Summary The Governance Technology Specialist provides administrative, logistical, and technical support for the governance work of The Episcopal Church. This position coordinates virtual and hybrid meetings, manages meeting logistics and related administrative processes, maintains governance technology platforms, and serves as a primary point of contact for meeting participants and volunteers. The successful candidate will be highly organized, detail-oriented, and able to manage multiple ongoing projects and recurring responsibilities simultaneously. While the role requires strong technical aptitude and comfort learning new systems, equal emphasis is placed on planning, coordination, customer service, and consistent follow-through. The Specialist will work closely with staff, church leaders, and volunteers to ensure the smooth operation of governance meetings, events, and related technology services. Reporting Relationships Reports to the Director for Logistics and Risk for General Convention. Duties & Essential Job Functions Virtual & Hybrid Meeting Support • Coordinate virtual, hybrid, and in-person governance meetings and events., • Manage meeting logistics, registrations, and participant communications., • Support virtual legislative committee meetings for General Convention., • Configure and support meeting platforms and technology., • Provide technical support to meeting participants and volunteers., • Manage meeting technology equipment, including inventory, deployment, and maintenance., • Coordinate equipment shipping, tracking, and returns., • Maintain meeting procedures, documentation, and training materials. Interpretation Equipment Management • Serve as the primary administrator for interpretation equipment used in governance meetings and events., • Manage the setup, configuration, testing, operation, maintenance, and troubleshooting of interpretation equipment and related systems., • Coordinate the preparation, deployment, shipping, tracking, return, and storage of interpretation equipment., • Maintain inventory records for interpretation equipment., • Evaluate interpretation equipment needs and recommend improvements to support governance meetings and events. Database and Application Management • Maintain governance application records and data., • Manage user profiles, groups, meetings, and related records., • Support user access and routine application administration., • Monitor data quality and accuracy. Governance Technologies • Administer governance technology platforms and applications., • Manage user accounts, permissions, and system configurations., • Create and maintain board books, workspaces, webinars, and related resources., • Provide user support and training., • Maintain system documentation and records., • Coordinate testing and implementation of system enhancements. General Convention Support • Maintain and publish the web-based calendar of official and affiliated General Convention events., • Provide on-site and remote support during General Convention., • Perform other General Convention-related duties as assigned. Other Functions And Responsibilities • Utilize forms, registration, and data collection platforms to create and manage registrations, surveys, and information-gathering processes, as needed., • Other duties as assigned. QualificationsRequired • Must have a Bachelor’s Degree, • Minimum of 2 years related work experience, • Strong administrative and organizational skills, • Above average technical aptitude, • Strong written communication and interpersonal skills, • Strong skills in Microsoft Office 365 Suite of applicationsPreferred, • Website, HTML, and Salesforce experience a plus., • Experience with hybrid events, • Fluency in Spanish preferred. Work Environment The Domestic and Foreign Missionary Society has worked hard to foster a work environment that is achievement-oriented, self-actualizing, encouraging and affirmative of the value of both Society colleagues and our customers. Every employee of the Society is valued for how work is done as well as what work is done. • Must be able to lift, carry, and move equipment and shipping containers weighing up to 50 pounds., • Work is done primarily in an office environment., • Must be willing and able to work some non-traditional hours., • Occasional travel is required. The Episcopal Church Center is an equal opportunity employer and we actively seek qualified candidates from protected groups as defined under Federal and New York State laws as well as General Convention resolutions. We do not discriminate in employment decisions on the basis of race, color, ethnicity, national origin, sex, sexual orientation, age, disability, marital or military veteran status.

We are seeking an experienced Shopify Administrator / E-Commerce Store Manager to help launch, manage, and optimize its online store.This role is ideal for someone who can take ownership of the Shopify environment with minimal oversight.The immediate priority is getting the e-commerce store fully op

Job DescriptionDescription: The Role Longacre Asset Management is hiring a Compliance Administrator to keep our residential portfolio in good standing with the agencies that regulate it. You track every open violation and required filing across the portfolio, drive them to closure, stay ahead of inspection and local-law deadlines, and take on new compliance requirements as they come up. The work is mostly in New York City today and will reach other parts of New York and new markets as we grow. Requirements: What You'll Do • Clear HPD violations and complaints; keep property and owner registrations and annual filings current (bedbug, window guard, lead/LL31, heat and hot water); file certifications of correction and dismissal requests., • Track every open violation and filing across HPD, DOB, ECB/OATH, FDNY, DEP, DOHMH, and DSNY in one dashboard, from issuance to dismissal; check DOB NOW, HPD Online, and ECB/OATH daily., • Stay ahead of the inspection cycles: boiler, elevator (Category 1 & 5), façade (LL11), gas (LL152), parking (LL126), and cooling tower (LL77) where we have one., • Keep the energy filings current: benchmarking (LL84), energy grade (LL33), audit (LL87), and emissions (LL97)., • File self-certifications and certifications of correction; bring in engineers or expediters when a filing needs a licensed sign-off., • Keep utility and local obligations current — DEP water and sewer, DSNY, and municipal permits, registrations, and inspections., • Run ECB/OATH hearings: track dates, prepare the file, and represent us or hand it to counsel., • Cover compliance beyond NYC as we expand, learning each jurisdiction's rules and building them into the tracking system., • Report open and overdue items to management on a set schedule, and keep clean records for each building. What You Need • 3+ years in NYC property compliance, violations, or expediting., • Working knowledge of HPD, DOB, ECB/OATH, FDNY, DEP, DOHMH, and DSNY, and of the local laws (LL11, LL31, LL84, LL87/88, LL97, LL126, LL152)., • Hands-on with DOB NOW, HPD Online, and ECB/OATH filing., • Able to learn a new jurisdiction's rules and turn them into a repeatable process., • Organized enough to run a high volume of deadlines across many buildings without dropping one., • Clear communicator with agencies, vendors, counsel, and staff., • Excel and Office; Yardi a plus., • Works independently and stays steady under deadline pressure. Preferred • A degree, or equivalent hands-on experience., • Experience at a NYC multifamily owner, property manager, or expediting firm., • Existing relationships with agency staff, expediters, or violation-removal counsel.

Reporting to the VP of Institutional Advancement, the Manager serves as the primary administrator for Qgiv and other online fundraising and event platforms, working with Touro schools and programs to build and manage fundraising campaigns, giving pages, event registration, sponsorship opportunities,

Job Description Office Services Coordinator Location: New York, NY Pay Range: $26.00-$29.00 per hour Schedule: 100% on-site | Monday-Thursday, 8:30 a.m.-4:30 p.m. | Friday, 8:30 a.m.-1:30 p.m. Attendance: Reliable attendance and punctuality are essential, with flexibility based on business needs. At RAA, we trust and believe in our associates to fashion their future. Randa Apparel & Accessories is one of the world's leading fashion clothing and accessories companies, operating across 11 countries with a portfolio of 30+ iconic brands, including Levi's, Tommy Hilfiger, Calvin Klein, Totes, Isotoner, and Columbia Sportswear. With over 100 years of industry leadership, RAA continues to produce exceptional products and services, delighting customers and empowering partners worldwide. From the #1 dress pant brand in North America to the #1 belt and wallet, RAA sets the standard for excellence and innovation. We empower our associates, create growth opportunities at every level, and strive to make RAA the best place to build a career. Want to work in a diverse, equitable, and inclusive workplace where associates are encouraged to bring their true, authentic selves? Apply today and fashion your future with RAA. Position Overview The Office Services Coordinator is the front face of our New York corporate headquarters and plays an important role in creating a welcoming, professional experience for associates, customers, and guests. At its core, this is a hospitality and workplace services position responsible for reception, visitor support, showroom and meeting readiness, catering coordination, office amenities, and maintaining clean, organized, and presentation-ready front-of-house spaces. The role also offers exposure to different areas of the business. As time and office activity allow, the Coordinator may assist Sales, Design, Merchandising, and other teams with showroom setup, samples, product, events, projects, and other business needs. Essential Role Functions • Serve as the first point of contact for associates, customers, guests, vendors, and visitors to the New York office., • Maintain the reception area, lobby, showrooms, guest restrooms, and other front-facing spaces so they are consistently clean, stocked, organized, and presentation-ready., • Manage showroom reservations and support conference room scheduling, meeting setup and breakdown, and room resets between appointments., • Coordinate catering requests, deliveries, setup and breakdown, and maintain preferred vendor information and required certificates of insurance., • Manage weekly grocery and hospitality ordering and maintain appropriate inventory of refreshments, coffee, pantry, kitchen, hospitality, and office supplies., • Anticipate busy visitor, showroom, meeting, and event periods and proactively communicate with the Office Administrator when additional support or coverage may be needed., • Maintain the employee Cafe information screen and create engaging content for birthdays, service anniversaries, office information, and other company announcements., • Provide backup support for employee-facing and back-office Office Services functions as needed., • As capacity allows and in coordination with the Office Administrator, assist other corporate teams with showroom, sample, product, event, administrative, and project support., • Perform other duties as required or assigned that are reasonably within the scope of the role. What We're Looking For We are looking for someone who is reliable, organized, service-minded, and proactive. You notice what needs attention and take care of it. You are comfortable adjusting priorities when the office gets busy, asking for help before service is impacted, and moving between different responsibilities throughout the day. You should also enjoy the hospitality side of the role. Opportunities to work with product and other areas of the business are part of what makes this position interesting, but providing an exceptional front-of-house and workplace experience is the foundation of the job. Minimum Qualifications • Associate degree in Business Administration, Hospitality, Fashion Merchandising, or a related fashion field required; bachelor's degree preferred., • 1-3 years of experience in hospitality, office services, reception, workplace experience, customer service, or a similar service-oriented environment., • Strong organizational, communication, customer service, and prioritization skills., • Ability to work independently, take initiative, and recognize when additional support is needed., • Working knowledge of Microsoft 365 preferred., • Ability to regularly move throughout the office, assist with meeting and event setup, and lift or carry up to 25 pounds. Bonus Qualifications • Showroom, fashion, merchandising, product, or sample experience., • Experience coordinating catering, office hospitality, events, or workplace services. What We Offer • Competitive base compensation., • Three weeks of paid time off within the first year of employment., • Paid holidays., • Company-provided life insurance, short-term disability, long-term disability, and paid parental leave., • Health, vision, and dental insurance options with low employee contributions., • Commuter benefit plan., • Optional supplemental life insurance, pet insurance, and accident and critical illness insurance at group rates., • 401(k)., • Unlimited access to an award-winning online fitness and wellness program., • A fast-paced, collaborative workplace with opportunities for career growth. The statements in this job description are intended to describe the general nature and level of work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Randa management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Job Description Job Title: Associate Project Manager, IT Company: Edconic Location: Hybrid (New York City / Remote) Reports to: Project Manager, Global Operations and IT Salary range: 75,000 to 85,000 About Edconic: Edconic is a leading player in the alternative, experiential education space. We partner with the world's largest and most well-known brands to create and run schools that capture the legacy and value of each brand. Our students get truly unique, once-in-a-lifetime experiences that help their future and give them the skills they need to reach their goals. shape Our programs are immersive, aspirational, and deeply relevant to the real world. Whether in New York, London, Madrid or online, Edconic learners gain behind-the-scenes access, build real-world portfolios, and engage with the people shaping the industries they admire. Position Summary: Edconic is seeking a detail-oriented and delivery-focused Associate Project Manager to support the day-to-day operation of our enterprise technology environment and the program application forms built on top of it, as well as contribute to broader IT projects including platform enhancements, integrations and new program application form rollouts. This role serves as the funnel for IT and program application form operations, working closely with our internal IT team, coordinating with sales, admissions and program functions on program application form configuration, and holding the intake and tracking of bugs, issues and enhancement requests across regions and brands. The role is a strong fit for someone who is proactive, adaptable, and comfortable working across a range of platforms and stakeholders within a fast-moving, cross-functional organization. Reporting to the Project Manager, Global Operations and IT, and working closely with the internal IT team, the successful candidate will own their workstream from day one. Key Responsibilities: • Work with the Project Manager, Global Operations and IT on strategic priorities and stakeholder engagement, escalating cross-team blockers and decisions requiring senior input before raising across cross-functional teams, while holding independent accountability for the day-to-day execution of IT operational workstreams. • Coordinate with cross-functional stakeholders on confirming requirements, documenting enhancement requests, and translating requirements into delivery scope for the IT team. • Partner with cross-functional stakeholders to identify user experience (UX) needs and translate them into technical requirements, capabilities, and IT solutions that improve the customer journey. • Own program application forms, enhancements and other intake functionality in partnership with the internal IT team, from requirements gathering and configuration through delivery. • Serve as the initial point of intake for issues, bugs and enhancement requests raised against the enterprise technology environment, assessing scope and priority before routing to the appropriate technical team for resolution. • Manage day-to-day operations with the internal IT team, holding regular cadence check-ins, surfacing priority requests, and discussing blockers directly with the team. • Coordinate with stakeholders across Edconic's brands and campuses (US, UK, Spain), and functional areas such as Marketing, Sales, Enrollment, and Admissions, working across time zones and adjusting communication cadence and scheduling to keep regional teams aligned. • Coordinate UAT with technical administrators and business users, supporting test script preparation, defect logging and system validation before deployment. • Support post go-live implementation across projects, facilitating check-ins, fielding user questions and helping teams adopt new functionality. • Support change management as new systems and processes roll out, coordinating communication, adoption and cross-team alignment with business stakeholders. • Use monday.com or similar project management tools to track projects, applying project management methodologies tailored to project scope, priority and stakeholder communication preferences. • Contribute to business strategy and company growth goals by documenting recurring issues and identifying opportunities to leverage underused enterprise capabilities. • Recommend and implement process improvements to optimize workflows and enhance cross-departmental collaboration. • Support additional duties and responsibilities as assigned. Qualifications: • Bachelor's degree is required. • Three to five years of experience in project coordination, business analysis or a related role within a technology, CRM or Salesforce ecosystem. • Excellent interpersonal, written, and verbal communication skills, with the ability to work effectively across a range of stakeholders and communication preferences. • Exceptional attention to detail with the ability to manage multiple concurrent workstreams and priorities. • Highly organized, proactive and resourceful, comfortable working in a lean environment and across a virtual, cross-regional team, and adapting to enterprise platforms configured to business requirements. • Experience with managing projects on Monday.com, Jira, Asana or comparable project management tools preferred. • Active PMP certification, or actively working toward the credential, is a plus. • Experience managing technical projects in the education sector preferred. • Familiarity with Salesforce strongly preferred; Salesforce Certified Associate or Salesforce Certified Administrator credential is a plus. • Familiarity with HubSpot or comparable marketing automation platforms is a plus. • Experience with payment systems and integration workflows is a plus. • Familiarity with FormAssembly or comparable form and data collection platforms is a plus. • Must be available to work on-site in New York City when requested. • Must be legally authorized to work in the United States. Language Skills • Excellent verbal and written communication skills • Excellent command of the English language Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods of sitting at a desk and working on a computer. • Ability to hear, understand, and distinguish between speech and/or other sounds. Work Environment The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: • Basic office environment, • Hybrid • Remote work The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. Edconic reserves the right to modify this job description in its sole discretion. Edconic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees