Operations executive jobs in Jersey City, New Jersey - Page 2Create job alerts

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on Central Park South – has been completely reimagined as a departure from its neighbors and serves as a unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center, Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park. Overview: The Sous Chef is responsible for ensuring that all meals coming from the kitchen are well prepared with regard to quality, consistency, eye appeal, taste and food cost. He/she is expected to provide training for all staff; meet corporate quality standards; and assist in establishing and enforcing food specifications, portion control, recipes and sanitation. The Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction. Responsibilities: • Work with other F&B managers and keep them informed of F&B issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Coordinate and monitor all phases of Loss Prevention in kitchen areas., • Prepare and submit required reports in a timely manner., • Monitor quality of all food product and presentation., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Oversee all aspects of the daily operation of the kitchen and food production areas; hot food from the main kitchen and bakery, and cold food from the pantry., • Make cooks aware of daily forecasts and customer counts so that they can be adequately prepared to serve both hot and cold food on time., • Respond to guest complaints in a timely manner., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards., • Know and enforce all local health department sanitation laws., • Assess food portion size, visual appeal, taste and temperature of items served., • Check all stations at the end of every shift for proper food storage and sanitation., • Check food purchases for proper ordering, quality and price structure., • Oversee daily activities such as preparation for all food items, sanitation of the outlets, receiving daily inventories, log-on report and food cost report., • Prepare daily food production sheets. Qualifications:, • At least 4 years of related progressive experience; or a culinary graduate with at least 2 years of progressive experience in a hotel or a related field., • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations., • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Expereince working in Union environment highly desirable.

Compensation Type: Yearly Highgate Hotels: ___ is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing footprint in Europe, the Caribbean and Latin America. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, London, Dallas, Los Angeles, Miami, Seattle and Waikiki. ___. Location: Overview: The Area Vice President of Sales & Marketing is responsible for leading and executing top-line revenue strategies across a portfolio of Highgate-managed hotels in the New York region. This role plays a critical leadership function in driving commercial performance, providing strategic direction to property-level Directors of Sales & Marketing, and ensuring alignment with overall company objectives. Key responsibilities include monitoring market trends, analyzing competitive positioning, and identifying opportunities for market share growth. This newly created additional position reports directly to the VP of Sales & Marketing, with a dotted-line relationship to the SVP of Operations – New York and serves as the senior sales & marketing leader for the assigned portfolio. Responsibilities: • Develop and execute strategic revenue maximization plans across all market segments and distribution channels in lockstep with commercial partners to drive market share growth., • Provide leadership, direction, and motivation to property-level sales teams to ensure performance excellence and goal achievement., • Analyze competitive landscapes and sub-regional dynamics to identify opportunities and anticipate market shifts., • Review and evaluate group pace, positioning, and other key sales performance metrics across both group and transient segments., • Design sales team deployment strategies, establish measurable goals, and implement effective sales incentive programs., • Lead key account management initiatives to deepen client relationships and drive repeat business., • Engage in client-facing opportunities that help position Highgate’s portfolio for success in greater awareness, new lead generation and/or closure of revenue generating opportunities., • Oversee the development of annual marketing plans and manage associated expense budgets to ensure ROI and brand alignment., • Coordinate sales activity planning, travel scheduling, and resource management for optimal productivity., • Interpret and analyze industry and internal performance data (e.g., STR, Hotelligence 360, financial reports) to inform strategic decision-making., • Understanding/evaluating STR, Hotelligence 360 & financial reports/data., • Engage in owner relations for assigned portfolio of hotels to positively support commercial perspective and property teams. Qualifications:, • Bachelor’s degree in marketing, business administration, or a related field preferred., • Minimum of 5 years of experience in a senior or above-property sales leadership role., • Proven experience in regional or multi-unit sales oversight within the hospitality industry., • Demonstrated success as a Director of Sales & Marketing in major metropolitan hotel markets., • Experience working directly with ownership groups and asset management teams., • Strong collaboration experience with revenue management teams to drive strategic goals., • Comprehensive understanding of all market segments and distribution channels, with the ability to develop and execute tailored strategic plans for each., • Exceptional communication and presentation skills, with the ability to influence across various levels of an organization., • Strong interpersonal skills with a collaborative, team-oriented mindset., • Proven ability to lead, develop, and inspire teams of Directors of Sales & Marketing., • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint., • Highly organized with the ability to multitask, prioritize effectively, and meet deadlines in a fast-paced environment.

Director, Applied AI Product Manager: At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Director, Applied AI Product Manager to join our Innovation Team and lead AI-driven business transformation initiatives that reimagine how work gets done across the bank. This leader will combine deep technical fluency in AI systems with strong product strategy and execution experience in large, complex organizations. The ideal candidate has successfully built and scaled AI-enabled platforms, led multidisciplinary teams, and driven measurable business outcomes in regulated enterprise environments. This role is located in New York, NY (4 days in office per week). Role Overview: As Director, Applied AI Product Manager, you will define and drive the strategy for AI-powered process transformation across enterprise functions. You will lead cross-functional teams to design, build, and scale agentic and intelligent automation solutions that reduce risk, improve operational efficiency, and enhance client experiences. You will operate at the intersection of Product, Engineering, Data Science, Operations, Risk, and Compliance—ensuring solutions are secure, explainable, scalable, and production-ready. In this role, you’ll make an impact in the following ways: Product Vision & Strategy * Define and own the product vision, strategy, and roadmap for AI-driven business process transformation initiatives with key business stakeholders * Responsible for client segment strategies, market/competitive analysis, pricing, commercialization and GTM, revenue/organic growth objectives * Align roadmap priorities to enterprise modernization, AI strategy, and operational efficiency objectives * Identify high-value opportunities for AI, intelligent automation, LLMs, and agentic architectures to eliminate manual workflows and enhance decision intelligence (transform business processes into digital products) * Translate ambiguous, complex business problems into clear product tenets, PR/FAQs, and scalable execution plans * Champion an AI-first mindset across the organization, embedding modern product thinking and experimentation frameworks AI-Native Process Reimagination at Scale * Oversee orchestration frameworks spanning: * Event-driven architecture * APIs and microservices * Workflow engines and state management * Metadata-aware retrieval systems * Multi-agent coordination models * Balance innovation velocity with enterprise-grade reliability and governance * Partner with Engineering and Data Science to operationalize AI at scale, incorporating model lifecycle management, observability, guardrails, and performance optimization * Ensure responsible AI governance, addressing bias, explainability, privacy, data security, and operational resilience Execution & Cross-Functional Delivery * Influence senior executives on investment prioritization and enterprise adoption * Translate complex AI and agentic concepts into clear, outcome-driven business narratives * Drive adoption through executive storytelling and structured change management * Lead a high-performing product team with strong systems-thinking capabilities * Remove blockers, align stakeholders, and ensure consistent value delivery across concurrent workstreams Enterprise & Stakeholder Leadership * Partner with senior executives and enterprise stakeholders to align AI strategies with business objectives * Role model practice proficiency + liaison responsibilities across product, design, engineering, and commercial practices to communicate vision, strategy, progress, and measurable impact to leadership * Drive field-to-product feedback mechanisms to continuously refine AI solutions for enterprise-grade performance * Enable adoption through playbooks, governance frameworks, and change management strategies Impact Measurement & Outcomes * Define and track clear success metrics including: * Multi-product portfolio integration, trade-off decisioning, portfolio scorecards and enterprise checkpoints (OKRs, controls) * Productivity gains and operational efficiency improvements (e.g., 20-50% time reduction) * Cost savings and automation impact * Risk mitigation and compliance enhancements * Client experience and engagement growth * Demonstrate measurable business impact through scalable AI platforms and intelligent workflow transformation To be successful in this role, we’re seeking the following: Required * Bachelor's degree in STEM, Economics, or related discipline * ~10+ years of progressive experience in Applied AI product management, program leadership, or AI-driven platform delivery * Strong understanding of: * Generative AI and LLM-powered systems * Agentic architectures and orchestration frameworks * Distributed systems and microservices * Event-driven design * APIs and integration layers * Metadata indexing and retrieval systems * AI lifecycle management and model performance metrics * Experience operationalizing enterprise-grade AI systems with: * Secure tenant-aware access controls * Observability and telemetry * Production reliability standards * Demonstrated ability to influence senior leadership and drive alignment across large organizations Preferred * Experience in highly regulated industries * Experience operationalizing AI solutions for Big Tech or Fortune 500 enterprises * Certifications: CSPO, A-CSPO, SAFe POPM, CSM, AWS Cloud Practitioner, Generative AI specialization. * Advanced degree preferred At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: * America’s Most Innovative Companies, Fortune, 2025 * World’s Most Admired Companies, Fortune 2025 * “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $100,000 and $260,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Overview: The Complex Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for an assigned portfolio of hotels. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. This role is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities: • Establish hotel pricing levels in all segments., • Responsible for the daily room inventory management process and daily pricing process., • Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management., • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency., • Analyze local events and activities and project the effect of opportunities they create., • Understand the macro and micro-economic variables affecting supply and demand in the local marketplace, and use this knowledge to create accurate operational and financial room revenue forecasts., • Perform unconstrained demand analysis to determine optimal business mix., • Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts., • Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits., • Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system., • Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis., • Prepare annual Rooms revenue budget., • Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning., • Prepare and present quarterly presentations to ownership., • Ensure all distribution channels have correct content and pricing., • Develop and maintain a close relationship with the market manager of Third Party Intermediaries to maximize the opportunities with these channels., • Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community, • Coordinate survey activities involving marketing and service opportunities to further enhance revenue potential., • Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events., • Responsible for Internet Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc., • Establish and communicate sales strategy for day, week, month and rolling 12 months., • Communicate any strategy changes or update any calendars for the sales team to use., • Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Highgate Hotel Business Review (HHBR) morning meeting., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Manage and communicate group cut off dates. Run a group rooms control log (GRC) as well as pick up report from Property Management System (PMS) for 90 days. Verify pick up to actual block, cut off date, and whether or not you should extend, etc., • Update the Daily Market Segment Analysis (DMSA). Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance., • Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue., • Review Hotelligence reports for trends, booking windows and sources of business as well as rates compared to competition., • Review volume account production with Transient Sales Manager and Director of Sales. Qualifications:, • At least 4 years experience in the Revenue Management field, • Bachelors Degree required., • In-Depth knowledge of all industry reports such as STR, Hotelligence, Market Vision, etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required. Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Rising 36 stories above the pulse and pageantry of Times Square, InterContinental New York Times Square is a hub of tranquility nestled in Midtown Manhattan’s Theatre District. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen. Find ease in chic accommodations, including sleek and spacious guest rooms and Junior Suites. Overview: The Assistant Director of Food & Beverage is responsible for assisting in coordinating, supervising and directing all property food and beverage operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Assist in supervising all F&B personnel., • Respond to guest complaints in a timely manner., • Assist in preparing the F&B budget and monitor department performance. Perform any necessary follow-up, including forecasting., • Monitor industry trends, take appropriate action to maintain competitive and profitable operations., • Work with other F&B managers and keep them informed of F&B issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the F&B department., • Prepare and submit required reports in a timely manner., • Organize and conduct department meetings on a regular basis., • Monitor quality of service and product., • Cooperate in menu planning and preparation., • Ensure timely purchase of F&B items, within budget allocation., • Assist in overseeing operations of the employee cafeteria., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure departmental compliance with SOP’s., • Ensure the training of department heads on SOP’s, report preparation, technical job tasks., • Attend and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Ensure overall guest satisfaction. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations., • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Tournant is a versatile and skilled culinary team member responsible for preparing all food items across various kitchen outlets and banquet events in accordance with standardized recipes and real-time direction from the culinary leadership team. This position requires adaptability to work various stations (hot, cold, grill, fry, sauté), while upholding the highest standards of food quality, presentation, cleanliness, and safety. The Tournant also assists in inventory, ordering, and maintaining an organized and efficient kitchen environment. Responsibilities: • Ability to stand for extended periods., • Ability to lift, carry, push, or pull up to 50 lbs occasionally and 20 lbs frequently., • Comfortable working in hot and cold environments., • Flexibility to work weekends, holidays, and extended hours as required., • Follow company standards regarding uniform, grooming, and behavior., • Attend all required meetings and trainings., • Comply with proper time clock and attendance standards., • Follow all safety, sanitation, and health regulations (including DOH requirements)., • Possess full knowledge of all menus and required preparation techniques as per F&B standards., • Execute station prep, mise en place, and food production for restaurant outlets., • Ability to recognize quality and freshness of food items such as fruits, vegetables, meats, cheese, dairy, fish, etc., • Maintain flexibility to work any kitchen station (hot line, sauté, grill, fry, garde manger, etc.)., • Prepare buffet displays, breakfast pastries, fruit cutting, and sauces as needed., • Ensure all food items are cooked and presented to standard recipes and quality expectations., • Maintain a clean and sanitary kitchen following all NYC Health Department standards and hotel policies., • Follow uniform and grooming standards., • Apply proper storage techniques, including FIFO, temperature control for TCS foods, and appropriate labeling/dating., • Execute nightly cleaning of workstation, including refrigeration and hot line equipment., • Participate in daily cleaning of walk-ins, with rotation of stock and removal of low-quality items., • Report any equipment issues or safety hazards to culinary management promptly., • Communicate low stock levels and 86 items to chef on duty., • Receive and inspect all food and beverage requisitions; ensure accurate invoicing, proper labeling, and storage., • Track waste and breakage using the designated logs., • Must have the ability to help all other tournants with station mise en place and help as needed., • Participate in preparation for banquets and prioritize tasks based on event timelines., • Demonstrate ability to learn and adapt to new techniques, recipes, and methods as menu evolves., • Contribute to team efficiency through collaboration and shared responsibilities., • Support cross-training across different kitchen areas., • Be attentive, friendly, helpful and courteous to all guests, managers and fellow employees., • Be familiar with the hotel and where everything is located., • Practice “guest first” mentality at all times., • Be familiar with fire extinguishers, locations and know how to use them., • Ensure overall guest satisfaction., • Follow safe work practices to prevent injury or accidents., • Report faulty equipment to management immediately., • Maintain a “Clean As You Go” policy at all times., • Maintain a friendly, professional demeanor and service-oriented demeanor at all times., • Communicate clearly and effectively, both verbally and in writing, with colleagues and supervisors., • Multitask and prioritize duties to meet service timelines and deadlines., • Demonstrate initiative and a team-first attitude. Qualifications: • High school diploma or equivalent preferred., • Minimum of 2 years’ experience in a professional culinary setting, preferably in a hotel or banquet environment., • Ability to stand for the full duration of shift., • Must be able to lift up to 50 lbs occasionally and 20 lbs frequently., • Comfortable working in variable temperatures (hot and cold)., • Flexibility to work nights, weekends, and holidays and long hours as scheduled.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Overview: The Complex Revenue Analyst is integral to the success of the Hotel's Revenue Management team. The position will be responsible for the preparation of revenue reports that will assist the Director of Revenue in implementing the Hotel's yield strategies. In addition, the Complex Revenue Analyst will be required to review and analyze reports such as Demand 360, STR, Agency 360 and other measurement tools and present revenue opportunities for the hotel. Responsibilities: • Accurate preparation and distribution of daily, weekly, monthly revenue reports. The reports include market segmentation analysis, production reports, source contribution analysis, daily pick-up reports, preferred guest program analysis, etc., • Assist with ensuring all rates are loaded and inventory maintenance is correct., • Perform audits and maintenance on all systems such as PMS, CRS, RMS, and Sales & Catering Systems to ensure content and information is correct., • Communicate strategies and procedures to other departments as required., • Maintain group pick-up reports and communicate with Sales regarding upcoming groups cut-offs., • Must be knowledgeable of all rates, room types, and hotel product., • Participate in weekly revenue management meetings., • Prepare Revenue Management Report information for all related meetings., • Monitor and analyze the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends., • Act as the Director of Revenue in their absence., • Assist in preparing short and long term forecasts., • Provide administrative support for the Revenue Management Team., • Review and analyze reports such as OTA Insights, STR, Demand 360, and other measurement tools and present revenue opportunities., • Update MAR's in Delphi (or other Sales & Catering System) as required under the guidance of the Revenue Managers to ensure optimal use by sales team, • Analyze local events and activities and project the effect of opportunities they create., • Prepare 14 Day Forecast for distribution to Management team so proper staffing levels are achieved., • Conduct Group audit checks (at least monthly) to ensure Delphi and the Property Maintenance System are in balance., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Ensure accuracy from the daily Flash Report., • Be knowledgeable of all special rates and promotions., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 1 year experience in the Hospitality, preferably in Hotel Management, • Bachelor’s Degree, • Knowledge of all industry reports such as STR, Demand 360, OTA Insights, etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Ability to communicate clearly both verbally and in writing, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up., • Entertain clients., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • College course work in related field helpful., • Experience in Corporate Group Sales, • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Highgate Corporate Office New York City, NY Overview: The Regional Vice President of Sales & Marketing is primarily responsible for leading & driving top line revenue strategies for their assigned hotels. This individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property Director of Sales & Marketing. This position will report to the SVP of Sales & Marketing in partnership with Operations Leaders across the region, and responsible for overseeing sales & marketing for Highgate’s managed full service hotels in the North East region. Responsibilities: • Develop and execute sales revenue optimization strategies across all market segments and distribution channels to drive increased market share and topline growth., • Provide strong leadership, coaching, and motivation for sales teams, fostering accountability and high performance., • Analyze and maintain a deep understanding of competitive set landscapes across multiple sub-regions., • Evaluate group pace, booking position, and performance reports, leveraging key group and transient sales metrics to inform strategy., • Design and deploy sales coverage models, including goal setting, performance measurement, and implementation of sales incentive programs., • Oversee key account strategy and management, ensuring alignment with regional and enterprise objectives., • Lead marketing plan development and manage associated expense budgets to maximize ROI., • Direct and manage sales activity planning, travel schedules, and market coverage to ensure effective deployment of resources., • Interpret and act on insights from STR, Hotelligence 360, and financial performance reports., • Partner with marketing teams on brand positioning, public relations, eCommerce, and social media strategy., • Serve as a primary liaison with ownership and asset management groups, providing transparent communication and performance updates., • Support new hotel openings, brand conversions, and management transitions, including both branded and independent properties., • Collaborate closely with General Managers, Operations, Revenue Management, and Development/Acquisitions teams to drive enterprise-wide alignment., • Demonstrate strong time management and organizational skills, effectively balancing multiple priorities in a fast-paced environment., • Thrive in a high-growth, dynamic organization, with the agility to adapt quickly to change and recalibrate strategy as needed. Qualifications:, • Bachelor’s degree in Marketing or related field preferred., • Minimum of 3 – 5 years of experience as a sales leader in an above property position., • Regional and/or multi-unit sales experience required., • Prior track record as a Hotel Director of Sales & Marketing in major metropolitan markets., • Demonstrated experience partnering with ownership groups and asset management teams., • Strong background collaborating closely with Revenue Management to drive topline performance., • Comprehensive understanding of all market segments and distribution channels, with the ability to develop and execute tailored strategic plans for each., • Exceptional verbal, written, and presentation skills, with the ability to influence at all organizational levels., • Highly developed interpersonal and relationship-building skills; thrive in a collaborative, team-oriented environment., • Proven ability to lead, coach, develop, and motivate a team of Directors of Sales & Marketing., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)., • Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.

SUNY Maritime College Location: Bronx, NY Category: Administrative & Professional Posted On: Mon Mar 23 2026 Job Description: The Personnel Assistant will serve as a generalist with a focus on customer service. The Personnel Assistant supports the daily operations of the Office of Human Resources Services in accordance with applicable policies, regulations and guidelines. The Personnel Assistant will be required to have working knowledge of the full spectrum of duties of all HR personnel responsibilities. The Personnel Assistant will support the HR office in a multitude of functions to include but not be limited to: POSITION DUTIES, RESPONSIBILITIES AND COMPETENCIES: • Responsible for the talent acquisition and recruitment process to include advertising positions, • Conduct employee onboarding and help organize training & development initiatives, • Conduct workshops and trainings related to recruitment, and diversity initiatives., • Provide support to employees in various HR-related topics such as appointments compensation and resolve any issues that may arise, • Assisting employees and managers with interpretation and application of employment related laws, labor relations policies, • Representing Maritime College at agency-wide meetings, conferences and trainings, • Ensure compliance with labor regulations, OFCCP, Dept of Civil Service, etc., • Serves on various committees as needed, • Reviewing and processing appointments and additional pay components, (i.e. extra service, also receives) etc., • Assist in the preparation of processing reports such as Affirmative Action reporting, institutional data which may include salary analysis, compensation and payroll information, appointment data, departmental budget information, as well as analyzing metrics and reporting trends, • Stay abreast of matters affecting employees and develop and recommend programs to foster a culture of positive employee morale, • Encourage open communications and promote a positive work environment and climate embracing the College's vision, mission, core values and operating principles; Serves as champion with initiatives designed to enhance the employee experience., • Acts as a back up to the Payroll Benefits & Comp Administrator to administer compensation and benefit plans, • Assist with documentation regarding EEO complaints, Division of Human Rights complaints, ADA complaint and responses for the Ethics Commission, • Inputting information on NYBEAS, NYSTEP, Payserv, SUNY HR, ELMS/reemployment roster and TAS systems, • Responsible for criminal background screening for new hires, • Working with OGS State Contracts to administer temp staffing request, • Working with the HR team with the Fair Labor Standards Act provisions, • Other duties as assigned Job Requirements: • Bachelor's Degree in HR management or related discipline required, • 3-4 years of experience as an HR Generalist, or expertise in talent acquisition, employee relations, onboarding, compliance, HR administrative support., • Practical knowledge of HR business practices, • Strong organizational and prioritizing skills including attention to detail must also be proficient with comprehension, writing, and mathematical ability, • Must be highly proficient in Microsoft Office Suite., • Must maintain extreme confidentiality of employee records, • 1-2 years of experience presenting to broad audiences and facilitating training, • Prior HR experience in the public sector., • Knowledge of HRIS, • Prior experience within SUNY, other academic environments, or New York State agency. Additional Information: Classification/Salary Range: This is a full-time calendar year appointment. Management/Confidential unclassified position which serves at the pleasure of the appointing authority. The anticipated salary range for the position is $57,000 to $68,000 annually with an outstanding benefits package (For additional information, please see the Management/Confidential Benefits Summary). Salary will commensurate with qualifications and experience. Review of applications to commence immediately and conclude when the position is filled. Special Notes: Fair Labor Standard Acts (FLSA) Exempt position, not eligible for the overtime provisions of the FLSA. Internal and external search occur simultaneously. Budget Title: Personnel Assistant Local Title: Human Resource Assistant Line #: 00539 SUNY Maritime College is an Equal Opportunity/Veterans/Disabled/Affirmative Action employer, committed to recruiting, supporting and fostering a diverse community of outstanding faculty, staff and students. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For our full non-discrimination statement, see: SUNY Maritime College is committed to maintaining a safe environment for its students, faculty, staff, volunteers and the general public that use our facilities. Therefore, in order to ensure the hiring of employees of the highest integrity and to maintain a safe campus community, SUNY Maritime College will conduct pre-employment background investigations on all individuals for whom employment is to be offered. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at . If you need a disability related accommodation, please call The Office of Human Resource Services at (718) 409-7303 or email at . In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (718) 409-7350. It can also be viewed on line by selecting University Police at Compensation details: 57000 Yearly Salary PI3e5e0452432a-25405-40060090

Application Deadline: 04/10/2026 Address: 151 W 42nd Street Job Family Group: Business Management BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets Role Summary The Director, Policy Document Liaison & Governance Enablement is responsible for ensuring enterprise policy documents within assigned portfolios are strategically aligned, lifecycle‑compliant, audit‑ready, and executed with discipline at scale. This role is accountable for coordination, quality, traceability, and governance compliance, but does not own policy content, make approval decisions, or grant exceptions. Acting as the primary interface between the Enterprise Policy Office (EPO), business leadership and remediation programs, the Director provides governance enablement, oversight, and execution leadership across both business‑as‑usual policy lifecycle activities and large‑scale policy remediation initiatives. The role ensures consistency, quality, and timely progression across complex, multi‑jurisdictional document portfolios, while enabling Owners and Sponsors to meet enterprise governance expectations. Key Responsibilities 1. Enterprise Governance Leadership & Strategic Enablement • Serve as the senior liaison between EPO and assigned business/functions, representing policy governance requirements to stakeholders., • Provide authoritative guidance on Enterprise Policy Management Policy, Standards, Procedures, and remediation expectations, ensuring consistent interpretation and application., • Anticipate governance risks, lifecycle bottlenecks, and systemic issues across policy portfolios and proactively drive resolution. 2. Portfolio‑Level Oversight of Policy Documents • Maintain oversight of end‑to‑end policy document portfolios, ensuring completeness, ownership clarity, and accurate lifecycle status across all in‑scope documents., • Ensure documents are correctly classified, hierarchically aligned, and positioned within the Enterprise Policy Document Hierarchy., • Oversee accuracy and integrity of metadata, rationale, version history, and parent‑child linkages within the Enterprise Policy Repository (EPR). 3. Policy Remediation Program Leadership • Lead execution of policy remediation strategies across assigned portfolios, aligned to 2LOD risk architecture and enterprise remediation direction., • Drive remediation decisions (uplift, re‑template, reclassify, consolidate, retire) in partnership with Document Owners and senior stakeholders., • Ensure remediation outcomes are risk‑aligned, defensible, fully documented, and audit‑ready. 4. Senior Stakeholder & Cross‑Functional Leadership • Lead and influence senior stakeholder engagement across 1LOD, 2LOD, Legal, Compliance, Technology, and Operations., • Resolve cross‑functional conflicts and competing priorities related to document scope, sequencing, remediation approach, or governance routing., • Escalate material risks, misalignments, or lifecycle failures to EPO or senior governance forums with clear recommendations. 5. Quality Assurance, Risk Management & Audit Readiness • Provide quality oversight to ensure documents meet enterprise standards for clarity, enforceability, and structural integrity before approval or publication., • Ensure stakeholder feedback, rationale, and decisions are fully traceable and defensible for regulatory, audit, and governance review., • Identify systemic quality issues and drive continuous improvement in policy documentation practices. 6. Approval Pathway & Governance Execution Oversight • Determine and validate appropriate approval pathways in alignment with enterprise standards and document materiality., • Oversee preparation and routing of approval packages, ensuring readiness, completeness, and alignment with governance expectations., • Ensure approval evidence is retained, properly recorded, and audit‑ready. 7. Publication, Communication & Implementation Enablement • Provide oversight of publication, translation, and communication activities in partnership with EPO or through Liaison‑managed execution, as applicable., • Ensure communications accurately reflect approved content, effective dates, and implementation expectations for impacted stakeholders., • Monitor implementation readiness and escalate execution risks that could undermine compliance or effectiveness. 8. Maintenance, Monitoring & Executive Reporting • Oversee periodic review cycles, maintenance attestations, and retirement activities across the portfolio., • Provide executive‑level reporting on lifecycle health, remediation progress, risks, exceptions, and compliance metrics., • Leads policy governance execution across multiple documents, risk areas, or business units, • Influences senior leaders without owning policy content or approval authority, • Exercises judgment on prioritization, sequencing, and escalation, • Enterprise Policy Office (EPO), • Document Owners and Sponsors, • Risk, Compliance, Legal, and 2LOD partners, • Business and Operational Stakeholders, • 8+ years experience in policy governance, risk management, regulatory compliance, or enterprise control functions, • Demonstrated leadership in complex, enterprise‑wide change or remediation programs, • Strong executive communication and stakeholder‑management skills, • Deep understanding of governance frameworks, document hierarchies, and audit expectations, • Proven ability to translate standards into scalable, executable practices The salary range for this role is $195,000 up to $220,000 USD (subject to the candidate meeting the specific skills, experience, education, and qualification requirements) Salary: $112,200.00 - $209,000.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ___ About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at ___ BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ___ and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Description Great Senior Leadership and Management team The Executive Assistant provides high-level support to senior leaders in the Client Advisory team. Admin, Events, Client Service and Recruiting This is a dynamic, multi-faceted role that blends executive support, client service, internal coordination, and cross-functional project management. Supporting several senior professionals and collaborating with client teams, the EA ensures efficient operations, outstanding client experiences, and streamlined internal processes across meetings, travel, recruiting, events, and compliance. This role is ideal for a highly organized, proactive individual who thrives in a collaborative, fast-paced, client-first environment. • Provide high-level administrative support to several senior members of the Client Advisory team., • Perform heavy calendaring duties, scheduling complex internal and external meetings, and ensuring schedules are well-coordinated and aligned with business priorities., • Serve as the first point of contact for clients, representing executives with professionalism, discretion, and excellent judgment., • Plan and coordinate all logistics for internal events and client meetings (on-site, virtual, and off-site)., • Assist with the creation and production of client books, ensuring accuracy and timely delivery., • Handle sensitive and confidential information with the utmost discretion., • Coordinate complex domestic travel arrangements, including flights, accommodations, and ground transportation, managing changes in real time., • Submit and reconcile expense reports using expense management system, • Partner with the Office Manager and Receptionist to ensure seamless meeting-day execution., • Build a strong understanding of the team’s goals, operations, and needs. Proactively contribute strategies for efficiency and help the team execute tasks effectively., • Coordinate senior leaders’ involvement in boards and committees., • Be an active member of the Administrative team, serve as backup receptionist as needed., • Assist with recruiting efforts as needed by scheduling interviews., • Perform notarizations (training and certification provided if not already a Notary Public). Qualifications: • Not mandated for a Bachelor's degree, but some college and EA/administrative experience out of a busy professional services firm, • Minimum 3+ years of experience as an Executive Assistant supporting senior-level managers., • Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel); experience with Salesforce, Concur, Box, Teams, and OneNote is a plus., • Exceptional organizational skills with the ability to manage multiple time-sensitive priorities while maintaining attention to detail., • Strong verbal and written communication skills., • Ability to thrive in a fast-paced, deadline-driven environment with multiple supervisors., • Operates with integrity, professionalism, and sound judgment., • Positive, proactive, “no job is too small” attitude., • Flexible and willing to work overtime if needed., • Client service mindset with the ability to build strong relationships internally and externally.

Job Description Provide full administrative support to the Executive Vice President Maintain complex calendar, schedule meetings, conference calls & speaking engagements. Handle accommodations providing detailed itineraries & agendas. Process & track business & travel expenses and reimbursements. Manage sensitive matters with a high level of confidentiality and discretion, especially decisions directly impacting the operations of the organization. Work directly with the EVP to support all aspects of daily work routine. Coordinate meetings & craft written materials. Maintain records, files, and documents.

Job Description Great Senior Leadership and Management team The Executive Assistant provides high-level support to senior leaders on the Client Advisory Team. Admin, Events, Client Service and Recruiting This is a dynamic, multi-faceted role that blends executive support, client service, internal coordination, and cross-functional project management. Supporting several senior professionals and collaborating with client teams, the EA ensures efficient operations, outstanding client experiences, and streamlined internal processes across meetings, travel, recruiting, events, and compliance. This role is ideal for a highly organized, proactive individual who thrives in a collaborative, fast-paced, client-first environment. • Provide high-level administrative support to several senior members of the Client Advisory team., • Perform heavy calendaring duties, scheduling complex internal and external meetings, and ensuring schedules are well-coordinated and aligned with business priorities., • Serve as the first point of contact for clients, representing executives with professionalism, discretion, and excellent judgment., • Plan and coordinate all logistics for internal events and client meetings (on-site, virtual, and off-site)., • Assist with the creation and production of client books, ensuring accuracy and timely delivery., • Handle sensitive and confidential information with the utmost discretion., • Coordinate complex domestic travel arrangements, including flights, accommodations, and ground transportation, managing changes in real time., • Submit and reconcile expense reports using expense management system, • Partner with the Office Manager and Receptionist to ensure seamless meeting-day execution., • Coordinate senior leaders’ involvement in boards and committees., • Be an active member of the Administrative team, • Assist with recruiting efforts as needed by scheduling interviews., • Not mandated for a Bachelor's degree, but some college and EA/administrative experience out of a busy professional services firm, • 3+ years of experience as an Executive Assistant supporting senior-level managers., • Exceptional organizational skills with the ability to manage multiple time-sensitive priorities while maintaining attention to detail., • Ability to thrive in a fast-paced, deadline-driven environment., • Operate with integrity, professionalism, and sound judgment., • Positive, proactive, “no job is too small” attitude., • Flexible and willing to work overtime if needed., • Client service mindset with the ability to build strong relationships internally and externally.

Job Description Executive Assistant – Growing Private Investment Firm $135,000 – $155,000 base DOE + Discretionary Bonus + Top-Tier Benefits A high-performing private investment firm is seeking a proactive, detail-oriented Executive Assistant to support a Managing Director and 2 Vice Presidents. This is a true partner role within a fast-paced office that prides itself on a collaborative, close-knit, and collegial culture. You will join a top-tier administrative team to manage events, conferences, and office logistics. The ideal candidate has a forward-thinking mindset—someone who can stay three steps ahead of a busy executive and execute with precision in a fast-paced environment. Location: Midtown West, New York — Onsite (5 days/week) Hours: 8:30 AM – 6:00 Key Responsibilities • Executive Support: Provide high-level support to the MD and VPs, acting as a gatekeeper and primary liaison for internal and external stakeholders., • Complex Coordination: Manage ever-changing calendars and coordinate extensive domestic and international travel across multiple time zones., • Meeting Logistics: Prepare materials, coordinate agendas, and ensure the MD is fully briefed and prepared for all high-stakes meetings., • Team Collaboration: Partner with the existing EA team to manage office operations, plan team events/offsites, and maintain a professional office environment., • Experience: 5+ years of EA experience, specifically within financial services (Private Equity, IB, VC) or a similarly demanding professional services environment., • Communication Style: Direct, professional, and poised. You should be comfortable screening calls and representing senior leadership., • Proactive Mindset: A natural problem-solver who operates with a high sense of urgency and precision without needing constant direction., • Team Player: Someone who thrives in a close-knit group and is happy to "roll up their sleeves" to help the broader team and office. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job Description Residential carpet contractor is searching for a well-organized, detail-oriented individual to provide support the office of the President. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention to details. This person should have experience working in an office environment, performing administrative duties, and providing support to managers and senior level executives. Due to the dynamic nature of our executive landscape, we rely on executive assistants to be flexible and consistent while maintaining the confidentiality of high-level systems and operations. College degree is preferred. We are a small but active privately owned company and have been in business for over 134 years in the very demanding and competitive New York City market. We believe that "the only foolish question is the one that is not asked" and strongly encourage our employees to ask appropriate questions in a timely manner to gain understanding. We are seeking someone who is a self-starter, enjoys problem solving and has a "sense of urgency" to complete tasks. This is an excellent opportunity to acquire expert knowledge and enhanced job skills with an established and growing company in a unique and challenging field. We will actively strive every day to develop you and your colleagues for what we believe is a challenging yet supportive business environment. Responsibilities: • Support the President primarily and provide additional support to managers, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently, • Manage communication with employees by liaising with managers on various projects and tasks, • Provide administrative and office support, such as drafting email correspondence, taking meeting notes, and printing and scanning files, • Maintain professionalism and strict confidentiality with all materials, • Manage professional and personal scheduling for CEO, including mail, emails, phone calls, client management, and other company logistics, • Coordinate internal and external meetings including but not limited to team meetings, full staff meetings, all hands meetings, off-site meetings, one-on-one meetings, etc. (in person or virtual room set up, meal / gift ordering, etc., • Interview and hire staff for multiple departments and manage the employee onboarding process, • Serve as point of contact for day-to-day office needs, including maintenance, mail, supplies, equipment, and invoices, • Answer phone calls and emails and direct to the appropriate person or department, or effectively deal with inquiries to the business in general, • Ensure facilities and office equipment are always in good working order., • Create shipping labels and BOL’s as needed, • Create sales orders using Netsuite program, • Contact IT with any issues the President may be facing, • 2 years of experience in an administrative role reposting directly to upper management, • Strong research and analytical skills with an ability to understand and analyze a wide variety of data points., • Excellent written and verbal communication skills, • Strong time-management skills and an ability to organize and coordinate multiple concurrent projects, • Proficiency with office programs and an aptitude for learning new software and systems, • Flexible team player, willing to adapt to changes and unafraid of challenges

Job Description Summary/Objective We are seeking an experienced Executive Assistant to support senior leadership in a fast-paced, executive driven environment. This role sits at the intersection of executive and legal support and requires an individual who brings maturity, confidence, sound judgment, and discretion to their work. The successful candidate is a seasoned, proactive self-starter with prior legal or law firm experience, exceptional organizational instincts, and the ability to remain calm and effective in a high expectation, dynamic setting. The candidate is comfortable working closely with executives, managing competing priorities, and communicating professionally with a wide range of sophisticated stakeholders, including attorneys, financial professionals, C-suite leaders, and high net worth individuals. The candidate is able to think ahead, anticipate needs, and handle sensitive and confidential information with the highest level of professionalism. This role is best suited for someone who thrives in an in-person, executive centric environment and values the day to day rhythm of senior leadership. Job Duties Executive & Legal Support • Serve as the primary administrative support for the Chairman and CCO, managing complex priorities, communications and confidential matters with discretion and sound judgement., • Support legal and compliance initiatives, including document preparation, proofreading, version control, and the coordination of approvals., • Prepare, review, and edit correspondence, agreements, presentations, and executive materials with a high degree of accuracy and professionalism., • Manage dynamic, frequently changing calendars with competing priorities and minimal notice., • Coordinate complex domestic and international travel, including detailed itineraries and real-time adjustments., • Provide administrative and operational support to legal and compliance functions, including engagement letters, proposals, invoices, expense reports, and timekeeping., • Support compliance initiatives by assisting with documentation, tracking approvals, and maintaining audit‑ready records., • Coordinate preparation for compliance reviews and external legal or regulatory engagements., • Maintain organized electronic and physical filing systems for legal, executive and compliance records in accordance with company policies and regulatory requirements., • Assist with records retention and information governance, including adherence to retention schedules, legal holds, and approved document destruction practices., • Anticipate executive needs and proactively address issues before they escalate., • Collaborate closely with other executive assistants, legal staff, and operations teams., • Provide backup support to senior administrative colleagues, as needed. Competencies • Professionalism & integrity, • Proactive problem solving, communication & collaboration, • Highly detail-oriented, • Resourceful with the ability to think outside of the box, • Technically proficient, • Advanced Communication (Written & Verbal), • Ethical Preferred Education and Experience • Bachelor's degree and/or five (5)+ years of providing executive administrative level support., • Strong technology aptitude, with the ability to quickly learn and effectively use new tools and systems; ability to assess and resolve technical difficulties in a high pressure environment., • Advanced proficiency with Microsoft 365 and related productivity tools (e.g., Outlook, Teams, SharePoint, OneDrive, PowerPoint, Excel) to support executives and legal/compliance workflows., • Prior experience in a law firm, legal department, or compliance-driven organization, a plus., • Exceptional written communication, editing, and document management skills., • Demonstrated ability to manage confidential information with discretion and integrity., • Experience working in a very fast-paced environment with multiple competing priorities., • Strong judgment and foresight in anticipating executive needs. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are generally Monday through Friday, 8:30 a.m. to 5:30 p.m. May occasionally require working additional hours or working outside regular business hours due to either last-minute schedule changes and/or urgent and important matters. Physical Requirements While performing the duties of this job, much of the work may be done sitting at a desk, using a computer, typing, handling phone calls, filing, and using office equipment such as l printers and copiers. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Range The base annual salary range offered for this position is based on numerous factors, including job-related skills and knowledge, experience, specific location, relevant education and/or training. In addition to the annual salary, we offer a full benefits package. Guidepost Solutions is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information or any other characteristic protected by law.

Job Description The Executive Assistant provides high-level confidential administrative support to the executive office. The Executive Assistant manages the day-to-day administrative affairs of the front office, scheduling all appointments, coordinating all administrative tasks, managing travel, and overseeing front office administrative operations. The ideal individual is expected to demonstrate experience and attributes to work within an executive environment requiring strict confidentiality, initiative, attitude, and accountability. This position is in Mid-Town Manhattan. Responsibilities: Roles and Responsibilities include a broad variety of administrative tasks, working closely with the executive team to maintain efficient and effective front office operations. The Executive Assistant must be efficient and have strong organizational skills that reflect their ability to perform and prioritize multiple tasks seamlessly, with excellent attention to detail. The Executive Assistant shall: • Complete a broad variety of administrative tasks for the Executive, including managing an extremely active calendar of appointments, completing expense reports, composing and preparing correspondence, arranging complex and detailed travel plans, itineraries, and agendas, and compiling documents for travel-related meetings., • Plan, coordinates and ensures the Executive's schedule is followed and respected while pro-actively prioritizing conflicting needs., • Communicate directly, and on behalf of the Executive, with executives and clients., • Work closely with the Executive to keep him well informed of upcoming commitments and responsibilities and following up appropriately., • Represent the Executive by welcoming visitors, reviewing correspondence, and arranging corporate functions., • Complete critical administrative tasks, including drafting acknowledgement letters, personal correspondence, staff communications, and other tasks., • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail., • Very strong interpersonal skills and the ability to build relationships with stakeholders, clients, leadership team, and employees., • Expert written and verbal communications skills., • Professional appearance and demeanor., • Proven ability to handle confidential information with discretion and be adaptable to competing demands in a fast-paced environment., • Accessible during off hours as required. Job Type: Full-time

Job Description $100,000 – $130,000 base DOE + competitive benefits package A global agency is seeking an operationally focused Executive Assistant to support a wonderful SVP on their team. The ideal candidate understands the fast-paced nature of media and advertising but maintains a corporate standard of excellence. You will serve as a key thought partner to the SVP, managing complex global workflows and participating in high-profile logistics. Location: Downtown, New York —Onsite (5 days/week, Monday-Friday) Hours: 9:00am – 6:00pm Responsibilities include (but not limited to): • Complex Calendar Management: Orchestrating intricate schedules for the SVP across multiple global time zones with extreme foresight and accuracy., • High-Intensity Travel: Arranging complex international and domestic travel (flights, airport services, ground logistics, and visas); 25% travel component required to support the SVP during major events., • Office Management (~15%): Serving as the sole administrator for the NY office—greeting guests, managing vendors, handling maintenance, and ensuring a seamless daily environment., • Project Management: Acting as a proxy for the SVP on priority projects; assisting with materials and logistics for large-scale global activations and brand partnerships., • Communication & Flow: Managing high-volume emails and correspondence; drafting professional correspondence and materials., • Expense & Operations: Tracking and reconciling complex expenses The Ideal Candidate: • Experience: 3+ years of experience supporting senior executives within media, advertising, or a creative agency environment., • Operational Mindset: Someone who understands creative workflows but is focused on creating process and structure., • Professional Poise: Impeccable discretion and judgment; you will be handling highly confidential projects and must be comfortable interacting with high-level stakeholders., • Technical Proficiency: Expert-level Google Workspace and productivity tools, • Adaptability: A proactive self-starter who remains calm under pressure and can make high-level judgment calls independently. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job Description Location: Midtown Manhattan (Diamond District) Pay: Starting $20–$30/hr (based on experience; salary will increase after evaluations) Schedule: Full-Time, In-Office Reports To: COO (Micky Bell) & Founder (Maksud Agadjani) About TraxNYC TraxNYC is a fast-growing luxury jewelry company in New York City, specializing in custom jewelry, high-end diamonds, luxury watches, and content-driven retail. We operate in a fast-paced environment with a young, motivated team focused on long-term growth, trust, and aligned goals. We are seeking a highly organized Executive Assistant / Operations Assistant who wants to build a serious career in business operations, administration, and executive support. Position Overview We are looking for a detail-oriented, analytical, and proactive Executive Business Operations & Strategy Assistant to support senior leadership. This person will assist in operations management, executive support, administrative organization, financial tracking, sales auditing, and project coordination. This role is ideal for someone searching for an executive-level support position within a luxury brand, jewelry company, or high-growth business, who wants hands-on involvement in day-to-day operations. Key Responsibilities Executive Assistant + Administrative Support • Manage, organize, and prioritize emails for the COO and Founder, • Handle executive communication, follow-ups, and administrative scheduling, • Maintain operational documents, Google Workspace files, and task systems Operations & Business Management • Assist in business travel planning, event coordination, jewelry show registrations, • Help organize company promotions, marketing initiatives, and internal workflow systems, • Support daily operations, deadlines, and internal communication structures Financial Tracking & Accounting Support • Help audit Amex and credit card charges, • Track recurring monthly expenses, subscriptions, and vendor payments, • Support accounting with documentation reviews and discrepancy identification, • Assist with gold scrap, dust logs, and production inventory checks Sales Auditing & KPI Oversight • Work with leadership to review sales activity, Instagram DMs, and lead management, • Audit CRM data, KPIs, and reporting accuracy in Monday.com, • Manage inbound Instagram and Facebook leads for the sales department Hiring, Staffing & HR Support • Assist with screening candidates, resume evaluation, and interview coordination, • Identify strong potential hires and provide input on culture fit and work ethic What We’re Looking For • Executive Assistant experience or strong administrative/operations background, • Highly organized, detail-oriented, and reliable, • Strong communication skills and professional presence, • Ability to manage multiple tasks in a fast-paced environment, • Tech-savvy with Google Workspace, Excel, CRM tools (Monday.com), and social media, • Comfortable reviewing communication logs, sales messages, and performance data, • Problem-solver with a no-excuses mindset, • Looking for long-term career growth Compensation & Growth • Starting rate: $20–$30/hr based on experience, • Salary will increase based on performance and contribution, • Direct training from senior leadership, • Growth paths into Operations Manager, Executive Strategy, or Business Development, • PTO + Employee jewelry discounts, • Major long-term career opportunities in a luxury brand environment Learn more about the role here: Check out our social media below Instagram: TikTok: YouTube: Facebook: Twitter/X: Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

Job Description Executive Assistant/Office Coordinator– Global Investment Firm A prestigious global investment firm is seeking a polished and proactive Executive Assistant/Office Coordinator to join their New York team. This role supports a high-performing group of professionals that value their EA and the work they do. The ideal candidate is someone who thrives in a professional, team-oriented atmosphere, and can really anticipate needs. Location: Midtown East, in office Monday-Friday Hours: 8:00am–5:00pm Compensation: $100k-115k DOE + discretionary bonus + exceptional benefits Responsibilities include (but aren't limited to): • Executive Support: Manage complex, multi-time zone calendars and facilitate meetings by preparing all necessary documents and briefing materials., • Travel Coordination: Arrange intricate domestic and international travel, including itineraries and visa processing., • Administrative Management: Proactively handle emails and correspondence; manage detailed expense reports and reimbursement processes., • Office Operations: Support the office with daily operations, including meeting and greeting clients/investors, managing conference room logistics, ordering catering for meetings, and ensuring kitchen and office supplies are fully stocked., • Stakeholder Interface: Act as a professional point of contact for the building’s reception and external guests, • Ad Hoc Support: Assist with printing and any projects required to ensure the New York office runs seamlessly. Ideal Candidate • Experience: 4+ years of EA experience, ideally within finance or professional services., • Culture Fit: You are reserved, detail-oriented, and highly observant. You understand the pace of finance and can match the energy of a sophisticated investment team., • Mindset: A "no task too big or too small" attitude. You are a flexible team player who enjoys being the backbone of an office and collaborating closely with other assistants., • Skills: Advanced proficiency in Microsoft Outlook and the MS Office Suite; highly articulate in both written and verbal communication., • Attributes: Poised under pressure, exceptionally organized, and able to work autonomously with limited guidance. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early. Company DescriptionCareer Group has a strong commitment to our talent. We pride ourselves on making dream placements with top companies across industries, and we are proud to be industry leaders, using a hands on, curated approach to find the perfect match. We understand that every individual and every company is unique, so we take the time to get to know our clients and candidates on a deeper level. Careers start here.Career Group has a strong commitment to our talent. We pride ourselves on making dream placements with top companies across industries, and we are proud to be industry leaders, using a hands on, curated approach to find the perfect match. We understand that every individual and every company is unique, so we take the time to get to know our clients and candidates on a deeper level. Careers start here.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary Ready to help shape the future of healthcare? As a Sales Executive supporting Independent Medical Groups, you'll be on the front lines of athenahealth's growth—introducing innovative healthcare technology to independent practices with 1–17 providers. As part of this team, you'll help physician practices to modernize their operations through our solutions. This large and strategic market represents a core growth engine for athenahealth, and your contributions will have a visible and measurable impact on the company's success. In this high-impact role, you'll own the full sales cycle, build meaningful relationships with physicians and practice leaders, and show how athenahealth empowers medical practices to thrive from day one. This role reports to the Territory Sales Manager. About the Team This Independent Medical Group Sales team is a fast-moving, high-growth group focused on expanding athenahealth's reach in one of our most strategic market segments. You will be on a team of Sales Executives all focused on geographically aligned markets. We partner closely with marketing, product, and customer success teams to bring athenahealth's core solutions to independent and emerging practices across the country. This team moves fast and supports each other. You'll have regular coaching from your Territory Sales Manager, collaborate with peers on complex deals, and have direct access to product and customer success teams when you need them. We celebrate wins together and learn from losses as a group. Using virtual selling tools, data-driven insights, and a collaborative team approach, we help practices launch, scale, and succeed. Our work directly fuels athenahealth's growth and long-term impact on healthcare. Essential Job Responsibilities * Own and manage a full-cycle sales process, including creative lead generation, discovery, solution demonstrations, negotiations, and closing * Build, manage, and maintain a robust sales pipeline by leveraging internal resources to develop a strong nurture/prospecting strategy and deepen prospect relationships * Drive comprehensive coverage of an assigned geographic territory through effective planning and management in partnership with inside sales resources * Engage and advise prospective medical practices on how athenahealth's solutions can support growth, efficiency, and patient care * Deliver compelling virtual and in-person product demonstrations tailored to the unique needs of early-stage and growing practices * Stay ahead of healthcare industry trends and competitive insights to position athenahealth as a trusted growth partner Travel Requirements Regular travel to your designated market to help drive pipeline momentum (approximately 3x per quarter). Additional Job Responsibilities * Represent athenahealth at industry events, conferences, and networking opportunities to generate new leads * Collaborate with cross-functional partners to continuously improve sales strategies and customer experience * Participate in ongoing sales training and professional development to sharpen skills and drive performance * Engage with clients, partners, and affiliate organizations to drive prospect referrals Expected Education & Experience Required Qualifications * Bachelor's degree * 2+ years of sales experience in a corporate or client-facing environment (including inside or virtual sales) * Demonstrated track record of meeting and exceeding quotas * Strong presentation, communication, and relationship-building skills * Experience using CRM tools; Salesforce preferred * Demonstrated ability to influence prospective buyers, have situational adaptability in the sales process, and continually develop business insights to support our growing business Preferred Qualifications * Experience selling SaaS or technology solutions * Familiarity with healthcare and medical practices Expected Compensation $55,000 - $93,000 Expected Compensation The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary Ready to accelerate the future of healthcare? As a Senior Sales Executive supporting Independent Medical Groups, you’ll play a pivotal role in athenahealth’s growth—bringing innovative healthcare technology to independent practices with 1–17 providers. In this senior role, you’ll guide physician practices through modernization, champion strategic opportunities, and influence outcomes that directly shape our success in one of our most critical market segments. You’ll own complex sales cycles, cultivate high value relationships with physicians and practice leaders, and demonstrate how athenahealth empowers medical practices to thrive from day one. With a proven history of sales success, you’ll also serve as a collaborative leader within the team—modeling inclusive partnership, mentoring peers, and building trust through consistent, reliable execution. This role reports to the Territory Sales Manager. About the Team The Independent Medical Group Sales team is a fast moving; high growth organization focused on expanding athenahealth’s footprint in a strategically essential market. You’ll join a group of Sales Executives aligned to geographic territories and supported by marketing, product, and customer success partners. Through virtual selling tools, data driven insights, and a collaborative team culture, we help practices launch, scale, and succeed. As a senior member of the team, your leadership, experience, and inclusive approach will help elevate team performance and strengthen our long-term impact on healthcare. Essential Job Responsibilities * Own and manage a full cycle, consultative sales process, including advanced lead generation, discovery, solution demonstrations, negotiations, and closing * Drive comprehensive coverage of an assigned geographic territory through strategic planning and partnership with inside sales partners * Engage, advise, and influence prospective medical practices on how athenahealth’s solutions support growth, efficiency, and patient care * Deliver compelling virtual and in person product demonstrations & ROI’s tailored to the unique needs of early stage and growing practices * Build, manage, and maintain a robust, high quality pipeline using data driven insights and cross functional collaboration * Stay ahead of healthcare industry trends and competitive dynamics to position athenahealth as a trusted growth partner * Regular travel to your designated market to drive pipeline momentum (approximately 3x per quarter) * Serve as a role model for inclusive collaboration—soliciting input, acknowledging contributions, and supporting teammates when needed * Demonstrate leadership through consistent follow through, transparent communication, and reliability that builds trust across teams and with clients Additional Job Responsibilities * Represent athenahealth at industry events, conferences, and networking opportunities to generate new leads and strengthen brand presence * Partner with cross functional teams to refine sales strategies, improve customer experience, and share market insights * Mentor and support less tenured Sales Executives and inside sales, contributing to a culture of shared success * Participate in ongoing sales training and professional development to sharpen skills and elevate team performance * Engage with clients, partners, and affiliate organizations to drive prospect referrals and expand market reach Expected Education & Experience Required Qualifications * Bachelor’s degree * 5+ years of sales experience, including at least 3 years in full cycle, quota carrying roles * Demonstrated history of meeting and exceeding sales targets in a corporate or client facing environment * Strong presentation, communication, and relationship building skills * Experience using CRM tools; Salesforce preferred * Proven ability to influence prospective buyers, adapt to complex sales situations, and apply business insights to drive outcomes * Demonstrated leadership traits, including: * Inclusive collaboration and productive teamwork * Consistency between words and actions * Honesty, direct communication, and reliability in commitments Preferred Qualifications * Experience selling SaaS or technology solutions * Background in healthcare or medical practice operations * Experience mentoring peers or contributing to team level initiatives * Track record of success in high growth or rapidly evolving environments Expected Compensation $70,000 - $120,000 Expected Compensation The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Margaritaville Resort Time Square New York City, NY Overview: The Director of Operations is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: • Focus on front office operation, including training, scheduling, daily duties, etc., • Tour the operating departments, daily making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.I.D.s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • Participate in required M.O.D. coverage as scheduled., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel’s budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees., • On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended., • Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property., • Supervise all F&B personnel., • Respond to guest complaints in a timely manner., • Prepare the F&B budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting., • Monitor industry trends, take appropriate action to maintain competitive and profitable operations., • Work with other Executive Committee members and keep them informed of F&B issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Coordinate and monitor all phases of Loss Prevention in the F&B department., • Prepare and submit required reports in a timely manner., • Organize and conduct department meetings on a regular basis., • Monitor quality of service and product., • Cooperate in menu planning and preparation., • Ensure timely purchase of F&B items, within budget allocation., • Oversee operations of the employee cafeteria., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure departmental compliance with SOP’s., • Ensure the training of department heads on SOP’s, report preparation, technical job tasks., • Attend and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Conduct and/or attend all required meetings, including pre-convention and post-convention meetings., • Ensure overall guest satisfaction. Qualifications:, • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Overview: The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled., • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager., • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests. Qualifications: • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have a valid driver’s license from the applicable state., • Long hours sometimes required., • Light hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Operations Manager (Front Office) is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: * • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: LeMeridien NYC Park Central Tap into the inimitable energy of Midtown Manhattan at Le Méridien New York, Central Park, where iconic attractions and world-class cultural experiences beckon. Exquisitely designed to reflect the ethos of the city - bold, vibrant and authentic - our hotel is located in the heart of Midtown, on West 57th Street between 6th and 7th Avenues. From this enviable vantage point, guests may discover Central Park, Carnegie Hall, Rockefeller Center, MoMA and Columbus Circle. Ascend to our rooftop bar, LiFE Rooftop, and enjoy panoramic views of Central Park as you enjoy handcrafted cocktails and delicious bites from our carefully curated menu. Indulge in shared plates, fresh seasonal seafood and innovative rolls at Kumi Japanese Restaurant + Bar. With modern event spaces enhanced by thoughtful Le Méridien service, we provide an inspiring destination for events; when it’s time to relax, intuitively designed hotel rooms and suites encourage tranquility. We await your arrival at Le Méridien New York, Central Park. Overview: The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled., • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager., • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests. Qualifications: • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have a valid driver’s license from the applicable state., • Long hours sometimes required., • Light hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Rising 36 stories above the pulse and pageantry of Times Square, InterContinental New York Times Square is a hub of tranquility nestled in Midtown Manhattan’s Theatre District. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen. Find ease in chic accommodations, including sleek and spacious guest rooms and Junior Suites. Overview: The Communications Operator is responsible for ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service. Responsibilities: • Promptly answers telephone calls in a positive and clear voice with standard greeting., • Is familiar with the operation and function of PBX counsel., • Listens to ascertain the correct extension and accurately transfers the call., • Records accurate messages and recalls for guests as requested by reading and verbally reciting messages to the guests., • Receives wake up call information, inputs cautiously into the automated wake-up system and verbally confirms time to guest., • Is familiar with the operation of the resort two way radio communication system., • Acts as a dispatcher for security, guest services and property operations employees., • Provides timely information via paging system and two way radios to employees in response to emergencies and guest requests such as plumbing problems, shuttle service, etc., • Briefly answers basic inquiries e.g. time, extension numbers, outlet hours, etc., • Operates facsimile to send, receive. Operates photo copier., • Shops competition for rates and availability., • Remains calm and polite especially during emergency situations and / or heavy resort activity., • Knowledgeable of resort emergency procedures and part played in them., • Completes guest callback and ensures that all quests questions are answered correctly and ensures that concerns are followed up and have been resolved., • Assists front desk associates as needed., • Performs other duties as requested by supervisor., • Maintains clean and safe work environment., • Clocks out at end of shift and departs property until next scheduled shift. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or related field preferred., • Flexible and long hours sometimes required., • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: With an idyllic location on Manhattan’s Upper East Side, the Courtyard Manhattan/Upper East Side is perfectly situated in a vibrant, residential neighborhood on 92nd Street at First Avenue. This contemporary hotel recently completed a guestroom and lobby revitalization project and is close to Central Park, the Metropolitan Museum of Art, the Guggenheim Museum and Yankee Stadium while still being convenient to Midtown. The hotel has 226 guestrooms (including 16 suites) plus onsite facilities. Courtyard NY Manhattan 410 East 92nd STNew York, NY 10128 Overview: The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency. Responsibilities: • Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B, Housekeeping and Engineering), • Provide strong lobby presence to assist front desk agents and guest, • Provide all aspects of shift coverage in F&B operations as needed, • Balance the hotel room type inventory, • Ensure all areas of the lobby, Mezzanine level and F&B operations are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards), • Monitor and action Nor 1 upsell program, • Handle guest’s special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc. during shift, • Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed, • Coach, train, counsel hourly associates and administer discipline as needed, • Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports., • Prepare, copy, and distribute reports as required., • Handle special guest requests., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required. Qualifications:, • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field., • Previous supervisory responsibilities, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by manager

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on Central Park South – has been completely reimagined as a departure from its neighbors and serves as a unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center, Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's., • Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards., • Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position., • Assist in maintaining and controlling all housekeeping equipment., • Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.)., • Ensure that large guestroom turns are managed efficiently., • Ensure consistency with departmental opening and closing procedures., • Carry a pager at all times., • Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's., • Develop employee morale and ensure training of Housekeeping personnel., • Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis., • Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival., • Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards., • Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis., • Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis., • Ensure guest privacy and security through correctly following Highgate Hotel procedures., • Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion., • Conduct pre-shift meetings for room attendants and housemen., • Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available., • Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies., • Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position competencies for Housekeeping staff., • Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Manage and organize large turn days (including group check-ins or check-outs)., • Monitor out-of-order, out-of-service, discrepant and show rooms., • Must maintain constant communication with Guest Services., • Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc., • Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Maintain key control system for house keys., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores., • Monitor all V.I.P.'s, special guests and requests., • Review Housekeeping log book and Guest Request log on a daily basis., • Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs., • Use the telephone and computer system for reporting and verifying room status., • Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned., • Properly store, secure and issue supplies as needed to meet business demands., • Ensure completion of regular maintenance and cleaning projects on a biannual basis., • Ensure overall guest satisfaction. Qualifications:, • At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience., • Supervisory experience required., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency. Responsibilities: • Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B, Housekeeping and Engineering), • Provide strong lobby presence to assist front desk agents and guest, • Provide all aspects of shift coverage in F&B operations as needed, • Balance the hotel room type inventory, • Ensure all areas of the lobby, Mezzanine level and F&B operations are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards), • Monitor and action Nor 1 upsell program, • Handle guest’s special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc. during shift, • Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed, • Coach, train, counsel hourly associates and administer discipline as needed, • Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports., • Prepare, copy, and distribute reports as required., • Handle special guest requests., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required. Qualifications:, • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field., • Previous supervisory responsibilities, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by manager

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Operations Manager (Housekeeping) is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: * • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's., • Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards., • Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position., • Assist in maintaining and controlling all housekeeping equipment., • Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.)., • Ensure that large guestroom turns are managed efficiently., • Ensure consistency with departmental opening and closing procedures., • Carry a pager at all times., • Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's., • Develop employee morale and ensure training of Housekeeping personnel., • Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis., • Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival., • Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards., • Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis., • Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis., • Ensure guest privacy and security through correctly following Highgate Hotel procedures., • Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion., • Conduct pre-shift meetings for room attendants and housemen., • Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available., • Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies., • Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position competencies for Housekeeping staff., • Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Manage and organize large turn days (including group check-ins or check-outs)., • Monitor out-of-order, out-of-service, discrepant and show rooms., • Must maintain constant communication with Guest Services., • Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc., • Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Maintain key control system for house keys., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores., • Monitor all V.I.P.'s, special guests and requests., • Review Housekeeping log book and Guest Request log on a daily basis., • Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs., • Use the telephone and computer system for reporting and verifying room status., • Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned., • Properly store, secure and issue supplies as needed to meet business demands., • Ensure completion of regular maintenance and cleaning projects on a biannual basis., • Ensure overall guest satisfaction. Qualifications:, • At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience., • Supervisory experience required., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The word is out. Arthouse Hotel New York City now features newly renovated guest rooms and suites, bringing hip, vintage charm and boutique style to Manhattan’s Upper West Side. Setting a new standard for NYC hotels, our century-old building retains many of its historic accents, offering a warm sense of space you won't find anywhere else in the neighborhood. Stepping into our timeless yet cozy lobby, you are greeted by custom artwork, the original antique fireplace and a 1920s French elevator system. Marrying comfort with cutting-edge design, sophisticated style and whimsical fun, Arthouse Hotel New York City is your perfect pied-a-terre in Manhattan whether work or play brings you to town. Walking distance from NYC icons like Central Park, Lincoln Center, the Museum of Natural History, and numerous city subways, our hotel offers a quiet escape from Manhattan's hustle and bustle. Arthouse Hotel welcomes guests of all abilities to the Upper West Side. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. For more information, please see our Accessibility Statement. Overview: The Server/Bartender is responsible for the complete set up of the dining and bar area and the serving and mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. This is a temporary position for approximately 1 month. Responsibilities: • Maintain a warm and friendly demeanor at all times., • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees., • Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently., • Prepare beverages and cocktails according to the hotel’s mixing and presentation standards., • Serve guests with all beverage requirements in a friendly, courteous and professional manner., • Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel’s standards., • Follow all state liquor laws., • Know hotel services and facilities., • Abide by all hotel policies and safety rules., • Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests., • Respond to guests’ problems, complaints and accidents., • Be familiar with all fire exit locations and fire extinguisher locations and know how to operate., • Ensure that the bar and service areas are kept clean and tidy during service., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in hotel or a related field preferred., • Flexible and long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

The Sous Chef will work closely with the Executive Chef and leadership team to support day-to-day operations while also contributing to menu development, team mentorship, and special initiatives. Support the Executive Chef in all kitchen operations, including service, prep, and events. Prior experie

Job Description Summary: Responsible for the execution, implementation and close supervision of the preventative maintenance system, to ensure preservation and upkeep of all buildings. Duties and Responsibilities include the following. Other duties may be assigned. • Regular inspection of buildings and grounds, notifying deficiencies of operating employees and service contractors, physical appearance of property, deferred maintenance and other related data to the Property Manager., • Trains, leads and becomes a resource to support staff to ensure staff is performing to expectation, informed of company policies, procedures, schedules all tasks are completed correctly, with attention detail and in a timely manner.*, • Supervises and assists subordinates in the cleaning of the community buildings, laundry rooms, office building, maintenance shop, storage areas, grounds, daily collection of debris on landscaped areas and continual sweeping of parking lot and dumpster areas.*, • Assists with the development and preparation and execution of property objectives, financials and goals including input for the preparation of the annual budget, business plan, rent increases, bid specifications and management of competitive bids and contract performance evaluation.*, • Accurate and timely completion of annual Unit Inspection and inventory of all project maintenance equipment and submittal to the Property Manager by December 1st of each year.*, • Responsible for timely initial response to HUD, HFA, state and local inspection reports. *, • Policing and inspection of buildings, pool, play area and overall grounds, as well as, noting any deficiencies of the physical appearance of the property and any other related data and reporting same to the Property Manager or Executive Property Manager.*, • Preparation and participation of emergency procedure manual and subsequent drills. Upon notification from the Property Manager or Executive Property Manager, be available for emergency duty (on call rotation), snow removal and in case of fire or any other emergencies as defined by management.*, • Observe, delegate, repair and ensure resolution of: light bulb replacement, sewer back-ups, smoke alarm operations, accompany contractors, cleanliness and presentation of vacant units, flooring upkeep; carpentry, plumbing, electrical, HVAC and appliance repairs; and necessary tile work.*, • Report and submit in a timely manner to the Property Manager or Executive Property Manager; lease infractions, completed daily task sheets, observation check list and related deficiencies in service, incident reports (within 24 hours for property, injuries and disturbances), work orders, as well as, applicable maintenance request forms. *, • Ensure employees are properly using designated safety equipment such as gloves, goggles, hard hat, ear protector and work books while operating any equipment., • Educates tenants on applicable rules and regulations of the property including; garbage disposal, appliances and heating/cooling systems, etc., • Adheres to all company policies and procedures., • Responsible for the security of the building(s) in regards to proper key control and continual observation and resolution of potential issues., • Follow and enforce safety rules such as our “No Smoking” policy in designated areas such as vacant and occupied unites, boiler rooms, storage areas and the management office., • Maintain discretion, confidentiality and provide customer service to all residents. Only address and communicate responses to your position level and responsibilities. Direct all residents to the Management Office for maintenance/repair requests., • Appear in court on behalf of the owner, ensuring our organization is presented in a professional, detailed and positive manner. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); and four to six years related experience and/or training; or equivalent combination of education and experience. Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of manager, clients, customers and the general public. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Special Skills: Oral communication skills Multi-Tasking Professionalism Delegation Training Written communication skills Time management Technical communication Attention to detail Discretion Reading skills Mechanical aptitude Organization Diplomacy Customer Service Follow Up Computer Skills: Email, Internet and Microsoft Office Certificates and Licenses: Valid Driver's License Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work in wet or humid conditions, work near moving parts, work in high precarious places, exposure to toxic or caustic chemicals and fumes or airborne particles, extreme heat (non-weather) and vibration. The employee is frequently exposed to outdoor weather condition and risk of electrical shock. The noise level in the work environment is usually loud. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move 75 pounds and frequently lift and/or move up to 40 pounds. Must occasionally lift/move heavier objects (Refrigerator, Stove, etc.) with assistance. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to; use hands, stand; walk; reach with hands and arms and talk or hear; stoop, kneel or crouch. The employee is occasionally required to sit; climb or balance; taste or smell. Schedule is Full Time 40 hours per week and some opportunity for overtime. Schedule can vary slightly based on location but it approximately 8 am to 5 pm. There is a rotating on call schedule for evenings/after regular work hours and weekends. Full Time 40 Hours Per Week

Work closely with the Corporate Executive Chef, Chef de Cuisine, and Front of House management to accomplish shared goals of excellence in all aspects of operations. Grand Banks is seeking a Sous Chef with upscale, high-volume restaurant experience to join the Crew! An unparalleled opportunity to wo

The Chef de Cuisine is responsible for establishing and executing superior guest experience through excellent food and hospitality. This position supports the Executive Chef by organizing, planning, and directing all aspects of daily kitchen operations. The Chef de Cuisine must have a passion for cr

Sous Chef or Chef de Cuisine experience in a Michelin-starred or comparable fine dining environment. Reporting to the Executive Chef, the Chef de Cuisine is responsible for daily kitchen operations, consistent execution of the menu, and leading a high-performing culinary team. Oiji Mi is seeking a C

Job Title: Groundskeeping Operations Supervisor (Required: valid Driver's License and 2+ years supervisory experience) Annual Salary: $65,000.00 annually, paid weekly, pay advance before pay day, free uniforms, great benefits! Schedule: Tues - Sat, 7a - 3:3pm REQUIRED EXPERIENCE: • 2+ years supervisory/management experience - REQUIRED, • Valid Driver's License in good standing, • Landscaping/Groundskeeping experience Do you believe that one great interaction can make someone's day? Well, we do too! We're looking for a dynamic Operations Supervisor who, has a special blend of personality, work ethic, customer service, and maintenance management that takes pride in their employees and their community. Block by Block is seeking to hire an Operations Supervisor to provide oversight of our Ambassador Team. Our Ambassador programs make communities and Downtown Business Improvement Districts much friendlier, cleaner, and safer. This, in turn, increases the number of visitors, businesses, and residents, which ultimately increases revenue and livability. The Operation Supervisor position is the "Lead Ambassador" in charge of all aspects of our program, including personnel management, equipment management, and resource management, along with deployments of the team. This role works directly with our clients to not only deliver daily Ambassador services throughout the districts but also deliver continual program improvements, as well. We're looking for someone with strong leadership and customer service skills, executive level budgeting skills and most of all, a great work ethic. This leader will wear many different hats and have to be able to work quickly to solve problems. We need an independent thinker and someone that can maintain a great culture for our Ambassadors, as well as the client we serve. Specific daily responsibilities of the Operations Supervisor may include: • Coordinate recruitment and selection of candidates. Onboarding and training of all new Ambassadors. Create a culture that would make everyone want to join your team!, • Continual adjustments to the deployment of resources to match changing needs. This includes resources of the "human kind." Basically, redeploy according to daily needs., • Continual problem identification and solving to improve the quality of the program. Problem solving is a very big part of what we do. (We need an innovator to lead our team.), • Purchasing and inventory of supplies and equipment., • Reporting outcomes through a variety of reporting channels (This means spreadsheets, Kronos, Timekeeping, Budgets...you get the idea.), • YOU LIKE TO HAVE FUN AND MAKE PEOPLE SMILE! WE ARE CUSTOMER SERVICE EXPERTS that engage on a very high level with the general public, so we need great personalities to lead our teams. A good sense of humor never hurts!, • You have solid work history and longevity of at least 5 years with previous employers, • You have supervised teams in the past., • You enjoy working outside in all weather. Yes, all weather., • You are a problem solver. Remember, we need innovators., • You know what Quality Assurance means...This means exceeding client expectations, and exceeding the Ambassador's expectations, • You have a "a little dirt never hurt anybody" mindset. (You're going to get dirty a lot), • You know how to manage people and work in a team setting. (Team building and creating a culture is very important to us), • You have a "do what is right" mindset. Integrity is a must!, • You don't appreciate a fun culture!, • Tend to be indecisive and have trouble making quick, effective decisions., • Do not like talking to people or prefer to work alone, because this is not the right job., • Like to sit at a desk and file papers all day, because this is not that job. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the job.

Lead, supervise, and train pastry cooks, demi-chefs, and commis within the pastry section. Work closely with the Executive Chef and the broader culinary team to ensure seamless coordination across all kitchen operations. Pastry Sous Chef in a high-end or fast-paced establishment.

The Executive Sous Chef is the second-in-command of the kitchen and a key leader responsible for executing the culinary vision with consistency, discipline, and excellence.This role bridges strategy and daily operations, ensuring food quality, team performance, and operational standards are upheld a

Req ID: 364493 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a L&A Sr. Sales Executive - Northeast to join our team in New York, New York (US-NY), United States (US). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. The Insurance Practice is looking for a Life & Annuity Sales Executive in the Northeast This is an Individual Contributor role. Job description - Life & Annuity Sales Exec - NTT Data The Insurance Sales Executives will oversee client management in the IT Consulting Services arena with a successful track record finding, developing and selling Application Outsourcing, Application Development, Infrastructure Services, Digital Solutions and other related IT services within the Insurance industry. Focus will be on new logos and some existing strategic clients. The ideal candidate will have a successful track record in the capture and delivery of solution-based systems integration engagements, IT Solution engagements, Professional Services and experience in market assessment/strategic planning, and a hands-on role in new revenue attainment within the L&A Insurance Industry. Basic Qualifications: • 8+ years of current net new logo sales experience selling IT Solutions or Professional Services to L&A Clients., • 5 years of experience with System Integration or Management Consulting company, • 5 years of experience selling primarily complex managed services, full IT Outsourcing solutions, application services and industry vertical solutions to include things like regulatory compliance solutions, digital solutions, mobile solutions, transformational services, managed services, application management/support, ERP (SAP, Oracle, Salesforce)., • Proven success at meeting and/or exceeding annual quotas of $18 million+., • BS Degree or equivalent working experience. Desired Skills and Experience • Demonstrated experience selling to Insurance Companies, • Requires strategic agility to interface and successfully influence multiple C-level executives within the customer organization., • Sponsor and institutionalize new and innovative ways of working in teams to meet customer needs/sales objectives., • Guided by brand and NTT DATA overall sales strategies., • Models organizational and industry standards in achievement of sales goals., • Sells to large national and global accounts., • Typical contact at CEO, CIO and CTO level decision makers., • Anticipates how market and competitive factors will influence the selling of NTT DATA services., • Excellent Insurance (L&A) and service solution knowledge., • Excellent understanding of customer's decision-making process, goals, objectives and strategies., • Excellent business and financial acumen., • Excellent ability to assess potential sales opportunities and develop value propositions., • Excellent presentation and negotiation skills. Job Level Specific Duties • Focus on selling services solutions to clients within the L&A Insurance industry, • Solutions include Application Outsourcing, Application Development, Infrastructure Services, Data, AI, and other related IT services, • Execute goals and strategies within the sales area., • Sales to larger and national size accounts that may include global operations., • Typical contact at senior IT management level and may have limited exposure to CIO and CTO level decision makers. #LI-NorthAmerica #USSALESJOBS #INDSALES About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Req ID: 346563 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Process Specialty Seller BPO, BFSI (US Remote) to join our team in Plano, Texas (US-TX), United States (US). Position Summary We are seeking a seasoned Business Process Specialty Seller BPO, Banking and Financial Services with a proven track record of leading and closing large, complex BPO and BPaaS deals. This senior-level sales professional will play a pivotal role in identifying strategic opportunities, building trusted relationships with C-level executives, and positioning transformative business process solutions that drive operational efficiency and business outcomes for our clients. Key Responsibilities • Lead the end-to-end sales cycle for multi-million-dollar BPO deals, from initial engagement through contract closure., • Develop and execute a strategic go-to-market plan in collaboration with practice leaders, industry teams, and alliance partners., • Build strong executive-level relationships with client stakeholders, including CFOs, COOs, and Heads of Operations., • Identify client pain points and position tailored business process transformation solutions, enabled by automation, AI, and industry accelerators., • Collaborate with solution architects, pricing teams, legal, and delivery to structure winning, commercially sound proposals., • Stay current on industry trends, competitive positioning, and emerging technologies relevant to BPO and digital operations., • Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards. Required Qualifications • 10+ years of experience in BPO / Business Process Services sales with a deep understanding of outsourcing models., • Demonstrated success in selling large, complex, global BPO deals (>$20M TCV)., • Industry experience in Banking, Financial Services, and Insurance preferred., • Expertise in engaging consultatively to solve process challenges related to F&A, Customer Experience, KYC, Claims, HR, Procurement, or industry-specific processes., • Strong financial acumen and ability to structure complex deal constructs., • Exceptional executive presence, communication, and relationship-building skills., • Experience working within or selling to Fortune 1000 clients. Preferred Attributes • Ability to bridge business value with enabling technologies such as AI, analytics, and automation., • Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams., • Track record of exceeding sales targets and contributing to revenue growth. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $170,600 - $283,00 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. #LI-SGA #LI-NorthAmerica #USSalesJobs #IndSales About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Req ID: 363297 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a L&A Sr. Alliances Sales Executive to join our team in Plano, Texas (US-TX), United States (US). Sales Executive - IT Solutions - L&A Insurance Sub-Vertical Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. The Insurance Practice is looking for a Life & Annuity Sales Executive in the Northeast This is an Individual Contributor role. Job description - Life & Annuity Sales Exec - NTT Data The Insurance Sales Executives will oversee client management in the IT Consulting Services arena with a successful track record finding, developing and selling Application Outsourcing, Application Development, Infrastructure Services, Digital Solutions and other related IT services within the Insurance industry. Focus will be on new logos and some existing strategic clients. The ideal candidate will have a successful track record in the capture and delivery of solution-based systems integration engagements, IT Solution engagements, Professional Services and experience in market assessment/strategic planning, and a hands-on role in new revenue attainment within the L&A Insurance Industry. Basic Qualifications: • 6+ years of net new logo sales experience selling IT Solutions or Professional Services to L&A Clients., • 10 years of experience in IT services, consulting, managed services, • At least 7 years in a Sales or new business development role, with 5+ years selling into insurance Services organizations., • BS Degree or equivalent working experience., • Previous experience with System Integration or Management Consulting company Desired Skills and Experience • Sells primarily complex managed services, full IT Outsourcing solutions, application services and industry vertical solutions to include things like regulatory compliance solutions, digital solutions, mobile solutions, transformational services, managed services, application management/support, ERP (SAP, Oracle, Salesforce)., • Demonstrated ability & success at meeting and/or exceeding annual quotas of $6 million+., • Demonstrated experience selling to Insurance Companies, • Requires strategic agility to interface and successfully influence multiple C-level executives within the customer organization., • Sponsor and institutionalize new and innovative ways of working in teams to meet customer needs/sales objectives., • Guided by brand and NTT DATA overall sales strategies., • Models organizational and industry standards in achievement of sales goals., • Sells to large national and global accounts., • Typical contact at CEO, CIO and CTO level decision makers., • Anticipates how market and competitive factors will influence the selling of NTT DATA services., • Excellent Insurance (L&A) and service solution knowledge., • Excellent understanding of customer's decision-making process, goals, objectives and strategies., • Excellent business and financial acumen., • Excellent ability to assess potential sales opportunities and develop value propositions., • Excellent presentation and negotiation skills. Job Level Specific Duties • Focus on selling services solutions to clients within the L&A Insurance industry, • Solutions include Application Outsourcing, Application Development, Infrastructure Services, Data, AI, and other related IT services, • Execute goals and strategies within the sales area., • Sales to larger and national size accounts that may include global operations., • Typical contact at senior IT management level and may have limited exposure to CIO and CTO level decision makers. #LI-NorthAmerica #USSALESJOBS #INDSALES About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: With an idyllic location on Manhattan’s Upper East Side, the Courtyard Manhattan/Upper East Side is perfectly situated in a vibrant, residential neighborhood on 92nd Street at First Avenue. This contemporary hotel recently completed a guestroom and lobby revitalization project and is close to Central Park, the Metropolitan Museum of Art, the Guggenheim Museum and Yankee Stadium while still being convenient to Midtown. The hotel has 226 guestrooms (including 16 suites) plus onsite facilities. Courtyard NY Manhattan 410 East 92nd STNew York, NY 10128 Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's., • Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards., • Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position., • Assist in maintaining and controlling all housekeeping equipment., • Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.)., • Ensure that large guestroom turns are managed efficiently., • Ensure consistency with departmental opening and closing procedures., • Carry a pager at all times., • Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's., • Develop employee morale and ensure training of Housekeeping personnel., • Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis., • Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival., • Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards., • Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis., • Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis., • Ensure guest privacy and security through correctly following Highgate Hotel procedures., • Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion., • Conduct pre-shift meetings for room attendants and housemen., • Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available., • Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies., • Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position competencies for Housekeeping staff., • Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Manage and organize large turn days (including group check-ins or check-outs)., • Monitor out-of-order, out-of-service, discrepant and show rooms., • Must maintain constant communication with Guest Services., • Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc., • Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Maintain key control system for house keys., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores., • Monitor all V.I.P.'s, special guests and requests., • Review Housekeeping log book and Guest Request log on a daily basis., • Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs., • Use the telephone and computer system for reporting and verifying room status., • Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned., • Properly store, secure and issue supplies as needed to meet business demands., • Ensure completion of regular maintenance and cleaning projects on a biannual basis., • Ensure overall guest satisfaction. Qualifications:, • At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience., • Supervisory experience required., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Sous Chef. Is responsible for assisting the Executive Chef in managing kitchen operations, ensuring food quality, and maintaining a clean and efficient work environment. This role involves supervising kitchen staff, overseeing food preparation, and contributing to menu development to ensure an exceptional dining experience. ESSENTIAL FUNCTIONS AND DUTIES: • Oversee daily kitchen operations and ensure efficient workflow., • Supervise food preparation to ensure quality, consistency, and presentation meet company standards., • Assist in hiring, training, and mentoring kitchen staff., • Schedule and manage kitchen staff to ensure adequate coverage during service hours., • Ensure compliance with all health, safety, and sanitation regulations., • Maintain cleanliness and organization of the kitchen, including food storage and prep areas., • Monitor food costs and control waste to meet budgetary goals., • Assist in maintaining accurate records of expenses, food usage, and inventory., • Strive to exceed guest expectations by delivering consistently exceptional culinary experiences. KNOWLEDGE, EXPIERENCE AND SKILLS • 4+ years of experience in a professional kitchen, with a focus in fine dining., • Excellent facilitation, presentation, and communication skills., • Strong understanding of various cooking methods, ingredients, and kitchen equipment., • Proficiency in food safety practices and kitchen sanitation standards. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to stand for extended periods and work in a high-temperature environment., • Flexibility to work evenings, weekends, and holidays as required., • Capability to lift and carry items up to 50 pounds. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.