Trabajos operations project manager en Union City, New JerseyCrear alertas

We’re seeking a Director of AI Delivery to lead a focused portfolio of AI and automation initiatives, turning business challenges into practical solutions that deliver measurable results. \n \n This is a business-facing role for someone who can bridge the gap between operations and technology, identifying opportunities, defining requirements and driving AI projects from discovery through to implementation and adoption. \n \n A key role to the business as you help the company take on AI, being an advisory, vendor manager, enabler and eventually coming up your own achievable AI strategies for the business. \n \n Key Responsibilities \n\n • Work with business teams to identify operational challenges and opportunities for AI and automation.\n, • Lead discovery workshops, process mapping and requirements gathering.\n, • Translate business needs into clear technical specifications for internal teams and external partners.\n, • Manage project roadmaps, timelines, budgets, risks and delivery.\n, • Evaluate AI solutions, vendors and implementation partners.\n, • Deliver generative AI training and support business adoption.\n, • Track ROI, measure outcomes and ensure solutions deliver lasting business value.\n, • Partner with IT, data, security and compliance teams to ensure responsible AI implementation.\n\n \n Required Experience \n\n • 10+ years in solutions consulting, business analysis, technology delivery or business transformation.\n, • Experience translating business requirements into technical solutions.\n, • Strong project and program management skills.\n, • Practical knowledge of generative AI and emerging technologies, including AI agents, RAG and intelligent document processing.\n, • Experience delivering training or enabling non-technical users.\n, • Strong stakeholder management and communication skills.\n, • Experience with ERP platforms and complex systems integrations.\n\n \n Preferred: Experience in distribution, wholesale, manufacturing, retail or private equity-backed environments, with exposure to warehouse management and ecommerce platforms. \n \n We need a commercially minded, hands-on delivery leader who understands business operations, communicates confidently with technical teams and focuses on getting AI solutions into production with measurable results. *This is not a technical role, more someone who understands and can talk the tech but will be very much business facing.

Role: Technology Delivery Lead – Data & Marketing Platforms \n Experience: 10-15(max) yrs \n Location: Jersey City, NJ \n No of Position: 1 \n Date of Joining: Immediate \n \n This role is seeking an experienced Technology Manager with strong expertise in Marketing Data Platforms, Data Architecture, Solution Architecture, Cloud & AI Technologies, and Team Leadership. This role’s primary responsibilities are leading delivery teams, gathering business and technical requirements, designing scalable and secure cloud-based solutions, and driving end-to-end architecture decisions. \n \n Core Responsibilities: \n\n • Lead end-to-end delivery of Marketing Data platform, Integration, Reporting, and Architecture initiatives from intake through production deployment.\n, • Partner with business stakeholders to clarify requirements, define scope, validate priorities, and translate objectives into executable delivery plans.\n, • Manage project risks, dependencies, decisions, timelines, and tradeoffs across business, development, architecture, infrastructure, and operations teams.\n, • Establish and maintain delivery artifacts including project plans, RAID logs, decision logs, requirements documentation, release plans, and production handoff materials.\n, • Drive sprint planning, backlog refinement, delivery ceremonies, technical reviews, and issue-resolution discussions.\n, • Ensure solutions are scalable, secure, supportable, well-documented, and aligned with enterprise data governance standards.\n, • Provide technical leadership across cloud data platforms, data modeling, data pipelines, integrations, and downstream reporting or activation use cases.\n\n \n Experience / Skillset Requirements: \n\n • 10 to 15 (max) years of experience in Data Engineering, Data Modeling & Architecture with good foothold in Azure and Databricks\n, • Worked with Marketing Data and conceptually clear on concepts like Account, Customer, Prospect, Lead, Opportunity, Engagement, Consent etc\n, • Strong in Customer 360 and MDM concepts with multiple System Integrations.\n, • Strong Communication and Positive Attitude. Good Problem Solver.\n, • Lead and manage a team of 5-8 or more Data engineers, architects, and technical specialists.\n\n \n Category: Responsibilities \n Delivery leadership: Planning, Risks, Dependencies, Status, Escalations \n Business partnership: Requirements, Scope, Prioritization, Stakeholder Communication \n Technical leadership: Azure, Databricks, SQL/RDBMS, Git, Integration patterns, Customer 360/MDM, Data Modeling, Copilot, Claude, Github Copilot \n Data governance: Quality, Controls, Lineage, Documentation, Data Privacy & Security \n Team leadership: Mentoring, Agile ceremonies, Design reviews \n Domain: Marketing (B2B), Analytics

Position Summary \n The General Manager, Wholesale Operations reports to the Director of Wholesale Food Distribution and oversees day-to-day operations at GrowNYC Wholesale. The General Manager, Wholesale Operations is responsible for warehouse, food safety, inventory, transportation and logistics, equipment and maintenance, and operational systems across a 20,000 sq-ft food facility, a fleet of 6 trucks and vans, and a team of approximately 13 staff. This role ensures that Wholesale Operations runs safely, efficiently, and reliably in support of GrowNYC’s mission to bolster the financial viability of regional farmers and empower New Yorkers with equitable access to fresh, locally grown food. This position requires a seasoned operator already familiar with Wholesale Food Distribution who possesses strong organizational skills, and the ability to work collaboratively with diverse stakeholders to achieve both mission-driven and financial goals. A core part of the role is staff development across the operations: systems, training, accountability, and consistent follow-through Requirements\n General Manager, Wholesale Operations Responsibilities (Include but are not limited to): \n Wholesale Operations \n\n • Manage day-to-day Wholesale Operations, including receiving, storage, inventory, order fulfillment, and outbound delivery\n, • Oversee warehouse operations performance, including inventory control, food safety, workplace safety, compliance and shipping, setting standards and priorities with the Warehouse Manager \n, • Oversee delivery and logistics performance, including on-time delivery, route optimization, driver safety, truck utilization, and compliance, setting standards and priorities with the Outbound Logistics Manager\n, • Own order cycle configuration in the order management system (order periods, lead times, aggregation and delivery cycles) in coordination with Purchasing and Sales\n, • Coordinate with Purchasing and Sales departments on receiving, inventory availability, fulfillment, and delivery service levels. Resolve fulfillment and delivery issues, and escalate customer or supplier relationship issues to the appropriate dept/function lead or the Director of Wholesale \n, • Serve as the designated backup for operational continuity in Director’s absence: make day-to-day operational decisions, serve as point of contact for Wholesale staff on urgent operational matters, and brief Wholesale Director on all decisions upon return \n, • Support operational execution of new service lines as directed by the Wholesale Director (e.g. new activations, expanded distribution programs, third-party cold storage)\n\n Staff Supervision and Development \n\n • Supervise, coach, and develop operations managers and their teams \n, • Establish management frameworks for the operations team, including weekly and monthly priorities, check-ins, owners and deadlines \n, • Oversee hiring for operations roles in partnership with the hiring manager and HR\n, • Support managers in onboarding new Wholesale ops staff, conducting performance reviews, addressing performance issues and ensuring well-documented practices across the operations team in partnership with HR \n, • Partner with operations managers and Wholesale Director to ensure training programs are in place for all operations roles \n, • Maintain a coverage plan for all operations roles, including who steps in when the Warehouse Manager, Outbound Logistics Manager, or a Lead is out; personally cover for either operations manager during absences; and ensure cross-training so all business critical workflows have adequate coverage and redundancy\n, • Work conjunctively with the Outbound Logistics Manager, Warehouse Manager and HR to issue Corrective Action Notices (CANs) and Performance Improvement Plans (PIPs), as needed.\n\n Equipment, Maintenance and Systems \n\n • Oversee repair, preventative maintenance, sanitation and service vendor relationships for Wholesale equipment, including contracts, warranties, and preventive maintenance schedules, for Wholesale equipment, including refrigeration, dock doors and lifts, material handling equipment, and the forklift charging station, when escalated from routine inspections and maintenance by the Warehouse Manager\n, • Maintain the refrigeration temperature monitoring and alarm system, in coordination with the Warehouse Manager, who oversees the maintenance of temperature records as PCQI and the Facilities Manager, who oversees the BMS\n, • Serve as primary after-hours contact for refrigeration and temperature alarms, and maintain an escalation protocol with the Warehouse Manager and Facilities Manager\n, • Manage waste carting and organics collection service agreements and vendor contracts for Wholesale; ensure biodigester SOPs and staff training are current\n, • Coordinate Wholesale fleet maintenance and fleet availability with the Fleet Administrator and Outbound Logistics Manager \n, • Coordinate with the Facilities Manager on building systems and construction, renovation, repair or maintenance activity affecting Wholesale operations\n, • Coordinate with building tenants and the Facilities Manager on shared spaces (including yard and docks), access, workplace safety, and food safety controls \n, • Serve as system administrator for Wholesale operational systems and shared program accounts, including order management, routing, databases, and Wholesale program aliases; maintain user access, credentials, integrations, and automations with a trained backup for each \n, • In coordination with the Wholesale Director and IT, evaluate and implement operational technology, prioritizing process documentation, integration and automation \n\n Performance, Compliance and Continuous Improvement \n\n • Maintain the “Hub Office Policies and Procedures” manual, in partnership with the Director of Wholesale, including evacuation and closure procedures, distribution, staff training and annual review; make operational closure and delay decisions in coordination with the Director of Wholesale \n, • Track and report operational KPIs (e.g. on-time delivery, order accuracy, storage utilization, truck utilization, safety incidents)\n, • Drive continuous improvement across Wholesale operations, setting standards for and approving operational SOPs developed by managers and operational leads\n, • Maintain operational reports and dashboards, with documented processes and a trained backup for each\n, • Manage the Wholesale operations budget and drive cost efficiency across labor (including overtime), fleet, equipment, supplies and services; provide input on the annual operations budget and operational cost reporting, and review and approve operations vendor invoices within delegated authority \n, • Collaborate with Wholesale Director, Facilities Manager, Safety and Risk Management Senior Advisor, and Fleet Administrator to ensure compliance with OSHA, USDA, DOT and any other relevant agency rules and regulations related to Wholesale operations\n, • Ensure a comprehensive warehouse safety program is in place and enforced, compliant with OSHA, covering safety techniques, PPE, equipment certification, hazard communication, emergency response, equipment and workplace safety inspections and recordkeeping including safety data sheets and incident reports\n, • Review all accidents and incidents and implement proper corrective actions and report to the Director of Wholesale and Senior Advisor, Safety and Risk Management\n, • Perform regular spot checks to ensure adherence to food safety protocols (HACCP, temperature logs), hygiene standards, and workspace safety practices with the Warehouse Manager serving as the facility’s PCQI.\n, • Partner with Facilities Manager and Safety and Risk Management Senior Advisor on fire and life safety testing and inspections in Wholesale areas; ensure egress and sprinkler clearances are maintained, deficiencies are corrected and staff trained on safety and emergency procedures\n, • Develop and implement shrink policy, tracking, analyzing, and reporting on shrink / spoilage rates to reduce food waste \n\n Required Qualifications \n\n • Five plus (5+) years of wholesale food distribution, warehousing or logistics experience\n, • Five plus (5+) years of experience in staff management, PIPs, professional development and performance reviews \n, • Demonstrated experience with managing operations budgets and controlling costs\n, • Demonstrable steady leadership and team management skills.\n, • Excellent communication skills and proven ability to communicate with people from diverse backgrounds and knowledge levels\n, • Ability to manage concurrent projects in a fast-paced team environment\n, • Strong interpersonal skills and willing to work with people from diverse backgrounds \n, • Professional proficiency with Microsoft Office products, Google Workspace products, and other ERP, routing, communications, workflow management, and project management applications\n\n Ideal Qualifications \n\n • Ability to speak a second language, ideally Spanish \n, • Knowledge of regional food systems, social enterprises, and food business \n, • Experience in a union environment\n, • Valid NYS Driver’s License with clean driving record is a plus but not required \n, • Experience in the nonprofit sector\n\n Schedule \n This full-time position has a work schedule of Monday-Friday 9am to 5pm, 35-40 hours per week and requires occasional flexible hours including early mornings, evenings, and weekends. \n \n Compensation \n The position is exempt, full-time and salaried. It pays $100,000 - $110,000 per year and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is not union eligible/a part of the bargaining unit. \n \n Location \n This is an on-site position based at GrowNYC’s warehouse in Hunt’s Point Bronx. The role may require occasional meetings at our downtown Manhattan office and off-site visits to customer and partner sites.

Marketing Manager \n Paperchase | New York, NY \n \n About Paperchase \n Paperchase runs accounting and financial operations for some of the best restaurants in the world, from instantly recognizable QSRs to Michelin-starred chefs. We work with more than 3,000 restaurant clients across the US, UK, and Middle East, with a team of about 1,200 people worldwide. That gives us an unusually close view of how restaurants make and lose money, and we want more of the industry to hear what we know. \n \n The role \n We’re hiring a Marketing Manager to lead content and thought leadership at Paperchase. You’ll turn our data and expertise into research, articles, and case studies that restaurant owners and finance leaders read and trust. Then you’ll make sure that work reaches them. You’ll report to the Director of Brand Development and work closely with our growth marketing team. \n \n This is a rare chance to make a big impact early. We’re rolling out a new brand, and the person in this seat will have a large hand in shaping the Paperchase voice. You’ll have a lot of freedom to choose what you write about, and plenty of room to grow with the company. \n \n We’re looking for someone with hustle. You go looking for the story, chase down the data and approvals yourself, and bring ideas forward before anyone asks. \n \n What you’ll do \n Content and thought leadership (about 55%) \n\n • Turn Paperchase data into original research, thought pieces, and case studies on hospitality finance\n, • Own the editorial calendar, voice, and quality bar across our content channels\n, • Find the stories worth telling and pitch them\n, • Interview clients and internal experts, then draft, revise, and secure approvals through to publication\n, • Write and manage LinkedIn content for our executive leadership\n, • Help our finance experts build recognized public voices\n\n \n Distribution and amplification (about 25%) \n\n • Package content into gated assets and campaigns that generate demand\n, • Extend every major piece across LinkedIn, social, our newsletter, sales materials, and press\n, • Write content built to perform in search and AI answer engines\n, • Run the social calendar and direct our marketing intern on day-to-day social\n, • Create enablement content with our sales and growth marketing teams\n\n \n Events (about 15%) \n\n • Coordinate our events program of roughly 20 events a year: logistics, registration, travel, sponsorship deliverables, and vendors\n, • Turn events into content: speaker angles, on-site interviews, and recap pieces\n, • Report on results: attendees, leads, and follow-up\n\n \n General marketing support (about 5%) \n\n • Support the rollout of our new brand, including coordinating team and client gifting\n, • Manage freelancers on special projects, such as designing a new employee handbook\n, • Build and enrich data lists for marketing and outreach\n\n \n Across all of it, you’ll brief our in-house designer and a bench of freelance specialists in design, copy, and video, and hold their work to our deadlines and standards. \n \n What you bring \n\n • A real interest in restaurants and hospitality (required)\n, • 3+ years in content marketing, editorial, or communications\n, • Experience interviewing people and writing case studies or features\n, • Experience ghostwriting or writing in someone else’s voice\n, • Writing samples with range and a point of view, ideally data-driven work where you found the angle yourself\n, • A track record of driving projects without being managed task by task\n, • Experience coordinating across many stakeholders to keep a project moving, from internal teams to clients\n, • Experience managing freelancers or agencies, and the judgment to assess work in disciplines you don’t do yourself\n, • A working knowledge of writing for search and AI answer engines\n, • An eye for the detail nobody owns yet\n\n \n Compensation: $75,000 to $85,000 base salary, plus benefits \n \n Location: New York City, on-site, 3 days a week \n Please include two or three writing samples with your application.

Job DescriptionDescriptionArtheon is a trusted engineering and consulting firm offering services that rival large organizations while maintaining the personalized client relationships of a boutique firm. With expertise spanning civil/site engineering, environmental permitting, transportation infrastructure, construction management, and advanced surveying technologies, we are committed to delivering high-quality, timely solutions to local, state, and federal clients. We are seeking a motivated and detail-oriented Instrument Technician to join our Surveying and Geomatics team. The Instrument Technician will support field survey operations on a variety of transportation, infrastructure, construction, municipal, and land development projects. This position is responsible for assisting the Survey Crew Chief with field measurements, operating and maintaining surveying instruments, collecting accurate field data, setting survey points, and performing general field surveying activities. The ideal candidate is comfortable working outdoors, has an interest in surveying and geomatics, and is eager to develop their technical skills and advance within the surveying profession. Responsibilities • Assist the Survey Crew Chief with daily field surveying operations., • Set up, operate, and maintain surveying equipment including:, • Robotic total stations, • Conventional total stations, • GPS/GNSS equipment, • Data collectors, • Levels and other surveying instruments, • Perform field measurements and collect accurate survey data., • Assist with establishing horizontal and vertical control points., • Perform construction layout and stakeout activities., • Assist with boundary, topographic, utility, roadway, and infrastructure surveys., • Locate and identify existing utilities, structures, property features, roadways, drainage systems, and other physical improvements., • Assist with construction staking for roads, utilities, structures, drainage, and other infrastructure improvements., • Maintain accurate field notes, sketches, measurements, and electronic data., • Download, organize, and transfer field data for use by survey technicians, surveyors, and project managers., • Assist with instrument calibration, equipment checks, and routine maintenance., • Verify equipment is properly functioning and report issues to the Party Chief or Survey Manager., • Follow established survey procedures, project specifications, and quality-control standards., • Maintain a safe work environment and comply with company and project-specific safety requirements., • Work effectively as part of a survey crew and communicate field conditions to supervisors and project staff., • Perform other duties as assigned. Qualifications • High school diploma or equivalent., • 1+ year of experience working in surveying, construction layout, engineering field work, or a related discipline preferred., • Ability to learn and operate surveying instruments and electronic data collectors., • Strong attention to detail and commitment to accurate field measurements., • Ability to read and understand basic construction plans and survey drawings., • Ability to work outdoors in varying weather and terrain conditions., • Ability to safely lift and carry surveying equipment and materials., • Valid driver's license and reliable transportation., • Strong communication and teamwork skills., • Experience operating Trimble, Leica, Topcon, or similar surveying equipment., • Experience with robotic total stations and/or GPS/GNSS equipment., • Experience with construction staking or layout., • Experience with transportation, roadway, utility, or municipal infrastructure projects., • Familiarity with AutoCAD, Civil 3D, Trimble Business Center, or other survey/geomatics software., • Surveying or Geomatics coursework or degree., • OSHA-10 or other applicable safety training., • Interest in pursuing a career progression toward Party Chief, Survey Technician, or Land Surveyor., • Ability to work outdoors for extended periods., • Ability to walk and work over uneven terrain, construction sites, roadways, and other active project areas., • Ability to lift and carry survey equipment weighing approximately 50 pounds., • Ability to stand, walk, bend, kneel, and work around construction equipment and active infrastructure., • Ability to work occasional early mornings, evenings, weekends, or extended hours based on project requirements. BenefitsThe base salary range for this role is indicated in the posting. This range reflects the company’s good faith estimate of the compensation for this position at the time of posting. Final compensation will be determined based on factors such as experience, skills, qualifications, internal equity, and geographic location. Artheon offers a competitive compensation package including medical, prescription, dental and vision coverage, 401(k) retirement plan with employer match, educational assistance program and paid time off/parental leave.

Job DescriptionDescription: About Bouldering Project Bouldering Project is more than a climbing gym—we’re a community. We’re driven by a shared belief: that climbing, movement, and connection should be accessible to everyone. From first-timers to seasoned climbers, families to fitness enthusiasts, and our own teammates—we create inclusive, inspiring spaces where people move, grow, and belong. With world-class climbing, yoga and fitness offerings, and welcoming community spaces, we’re proud to serve nine markets across the U.S.—and we’re just getting started. About the Role Facilities Care Specialists are responsible for maintaining a clean, safe, and presentable facility at Bouldering Project. Facilities Care Specialist employees are an integral part of the in-house management and maintenance of the built environment at each local facility and are primarily responsible for the cleanliness of the facility. These staff members have a direct impact on the experience of every individual that walks through the door, from a first impression of the space to a lasting experience, these staff help to create a welcoming and healthy environment. What You’ll Do Job duties may include, but are not limited to: Cleaning and Facility Maintenance • Works with the maintenance team and other staff to perform regular cleaning duties including but not limited to vacuuming climbing mats, mopping concrete floors, dusting required areas, regular cleaning of restroom areas, cleaning and sanitizing fitness equipment, and ensuring that all custodial related assignments are completed as assigned by the Facilities Manager, • Maintains a clean, organized, and presentable facility and retail area for members and guests, • Maintains and cleans facility grounds and building as needed, • Performs regular bathroom and facility walkthroughs, immediately remedying instances in need of attention, • Follows opening and closing cleaning and facility procedures, • Performs basic maintenance tasks as needed Customer Service • Actively responds to customer needs, membership and event questions, inquiries, and feedback when needed, • Provide customers with product, membership, and event information as needed, • Engages with customers, providing assistance with climbing, orientation, and facility offerings Facility Safety and Incident Response • Ensures the safety of staff and customers via regular safety walkthroughs, • Responds to accidents and incidents following the Safety Manual and Protocol, • Administers first aid in accordance with Safety Manual and BP Protocol, • Documents incidents through incident report logRequirements: What You’ll Bring Required Qualifications • Ability to follow written and verbal instructions, • Reliable, self-directed, and able to work with minimal supervision, • Comfortable and able to work early morning, evening, or weekend shifts, Sometimes overnights., • Knowledge of or willingness to learn cleaning chemical safety and proper handling Essential Physical Requirements This role requires the ability to perform the essential functions of: • Ability to lift and carry up to 50 lbs, • Must be able to stand, walk, and move continuously for extended periods, • Frequent bending, kneeling, stooping, and reaching, • Ability to push and pull wheeled equipment (mops, carts, vacuums), • Ability to climb ladders and step stools Preferred Qualifications • Prior janitorial, custodial, or facilities maintenance experience, • Familiarity with commercial cleaning equipment and techniques, • Experience with floor care equipment (auto scrubbers, burnishers, extractors), • SDS/chemical safety awareness We know not everyone will meet 100% of the qualifications—if this role excites you, we encourage you to apply. Working at Bouldering Project At Bouldering Project, we aim to cultivate excitement for movement, belonging, and community. We lead by example—making our spaces and offerings accessible and welcoming to all. Our core values—Inclusive, Quality-Obsessed, Local at the Core, and Growth-Oriented—are expected to be demonstrated in both leadership and daily operations. These values guide how we build community, deliver exceptional experiences, and continually evolve together. This role may require a flexible schedule, including availability during evenings, weekends, or outside standard business hours depending on programming and business needs.

Job Description 71 Visuals is looking for an experienced, highly organized Installation Manager to oversee the day-to-day execution of our installation projects. This is a hands-on management position for someone who is comfortable coordinating multiple projects, managing internal installers and subcontractors, solving problems in the field, and keeping installation schedules and budgets on track. The ideal candidate is a strong communicator and natural problem solver who can anticipate issues before they become problems. Every day will be a little different, so we're looking for someone who can prioritize, make decisions, and keep projects moving. Key Responsibilities • Manage the daily installation schedule and coordinate manpower across multiple projects., • Communicate project requirements, schedules, changes, and expectations with our internal installation team., • Coordinate, schedule, and manage outside installation subcontractors., • Serve as the primary point of contact for installation projects requiring additional attention or troubleshooting., • Review upcoming projects to identify potential installation challenges before crews arrive onsite., • Perform field/site surveys, take measurements, document existing conditions, and provide accurate information back to our project management and production teams., • Review installation requirements and help determine the best approach, equipment, manpower, and timing for each project., • Manage installation project budgets and labor hours to ensure projects meet company expectations., • Monitor project progress and address issues that could impact schedule, quality, or profitability., • Find practical solutions when unexpected field conditions or installation challenges arise., • Coordinate installation logistics including equipment, access, deliveries, permits, subcontractors, and customer/site requirements., • Receive and coordinate courier or freight shipments when necessary., • Help kick off projects and ensure installers have the information, materials, drawings, tools, and expectations needed to be successful., • Communicate with Project Managers regarding installation status, field conditions, changes, and potential additional costs., • Document field changes, additional work, and conditions that may impact project scope or budget., • Maintain a safe, organized, professional installation operation., • Step into the field when necessary to support the team, troubleshoot an installation, perform a survey, or help keep a project moving. What We're Looking For • Strong organizational and scheduling skills., • Excellent communication skills with the ability to work effectively with installers, subcontractors, Project Managers, customers, vendors, and other departments., • Strong troubleshooting and problem-solving ability., • Ability to manage multiple active projects and changing priorities without losing track of details., • Comfortable making decisions and taking ownership of problems., • Good understanding of labor hours, project budgets, and job profitability., • Ability to read drawings, plans, measurements, and installation specifications., • Comfortable visiting construction sites and active installation locations., • Experience managing field crews, subcontractors, or construction-related projects., • Signage, graphics, construction, architectural products, millwork, exhibits, or similar industry experience is strongly preferred., • Valid driver's license and ability to travel to project sites as required., • Basic computer skills and the ability to work with scheduling and project management software. The Person Who Will Succeed in This Role You don't need someone standing over your shoulder telling you what to do next. You see an issue, take ownership of it, and work toward a solution. You're comfortable managing a schedule in the morning, talking with a subcontractor an hour later, performing a site survey in the afternoon, and helping troubleshoot an installation before the day is over. You understand that successful installations require planning, communication, accountability, and the ability to adapt when the unexpected happens. Most importantly, you take pride in seeing projects successfully completed. About 71 Visuals 71 Visuals is a full-service visual communications company providing custom signage, graphics, branded environments, fabrication, and installation services. Our projects require coordination between design, project management, production, fabrication, and installation. The Installation Manager plays a critical role in connecting those teams and ensuring the final product is successfully delivered and installed for our customers. Job Type: Full-Time Schedule: Monday–Friday, with flexibility for early mornings, evenings, overtime, or occasional off-hours installations when project schedules require it. Experience Preferred: Installation management, construction management, signage, graphics, architectural products, fabrication, or related field operations. \nCompany Description 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services. 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services.

Job Description We are seeking BMS Techs to support building management system operations through preventive maintenance, troubleshooting, service, installation, monitoring, and commissioning. This role reports to the Service Manager and Project Manager and maintains reliable system performance through effective alarm management and technical documentation. Responsibilities • Perform system installation and commissioning., • Monitor building management systems., • Conduct preventive maintenance, troubleshooting, and service activities., • Manage system alarms and support timely resolution., • Prepare and maintain technical documentation. Preferred Qualifications • 2+ years of experience with building management systems., • BAS or HVAC controls certification., • Knowledge of building management systems and PLC programming., • Electrical troubleshooting skills., • Experience with technical documentation.\nCompany Description Fast paced service company commercial work only Fast paced service company commercial work only

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon Schools is seeking a Senior HVAC Technician (Snr HVAC Tech) to join the charter network’s New Jersey Facilities team. This position provides an opportunity for an experienced HVAC technician with at least seven (7) years' relevant experience to work with a dedicated facilities group, deepen his/her technical skills, and help ensure that Uncommon provides well-maintained, comfortable, and safe educational facilities for our students and staff. Uncommon’s portfolio in New Jersey comprises buildings constructed from the very early 1900s through the early 2020s, operating HVAC systems dating from 1966 to the recent past few years. As ambient comfort is essential to a productive learning and teaching environment, the impact of this individual’s attentiveness will be felt and deeply appreciated across the region. Reporting to the Senior Manager, Facilities Management Team, the Senior HVAC Technician will perform all technical work necessary to inspect, maintain, repair, and modify HVAC system in our buildings. With expertise in HVAC – and to a lesser extent in construction and plumbing – in multi-family, schools, and commercial buildings, the successful candidate will be responsible for conducting minor HVAC projects and managing larger ones and ensuring they are completed on time and within budget. The Snr HVAC Tech will partner with senior Facilities team members and outside consultants on the planning, coordination, and supervision of mechanical construction and repair activities implemented by outside vendors, will ensure project timelines are met and ensure quality control standards are followed, mentor junior staff, and handle all HVAC-related communication with stakeholders. Uncommon values candidates who have the drive and ability to work hard, are highly self-motivated, are eager to take on and implement assignments and projects, and have a strong commitment to customer service and satisfaction. Safe, efficient, healthy, clean, comfortable, and reliable buildings are essential to Uncommon’s mission to deliver an excellent education to our students and a comfortable working environment to our dedicated staff. As a member of the NJ Facilities Team, the Senior HVAC Technician will • maintain current knowledge of the National Standard HVAC Code and other applicable building codes and perform all facets of the HVAC trade in accordance with those codes and in a safe and effective manner, • diagnose problems with HVAC systems, evaluate solutions to remedy issues, and provide sound recommendations to supervisors, • in emergency situations take immediate steps to contain the problem and restore the system to sound working condition, • in emergency situations maintain clear and consistent communication with stakeholders to apprise them of steps being taken to address the issue, • troubleshoot and repair all HVAC type systems currently available in the market, • maintain records of corrective and preventive work assignments received through an automated work order system (currently SchoolDude, soon ZenDesk), • assist onsite Facilities Managers and General Maintenance Workers with work projects or special assignments, • respond to campus emergency calls after hours as needed, • perform other duties as assignedQualifications Required Technical Skills: • Significant journeyman-level HVAC experience along with the trade knowledge to effectively understand and perform all facets of the HVAC trade in accordance with the National Standard Plumbing Code and other applicable codes, • Strong background in commercial heating projects large and small, including hot water boilers and gas furnaces, • Ability to read as-built plans for all buildings in portfolio, • Ability to read and interpret construction drawings, specifications, submittals, cut sheets, layouts, technical manuals, schematic drawings, and other HVAC-related trade documents, • Advanced knowledge of BMS systems and system operations, • Ability to procure replacement parts as needed to make all necessary repairs, • Ability to properly and safely use the tools of the trade and carry out all tasks expected of a Snr. HVAC Technician, • Ability to troubleshoot and repair refrigerant-driven cooling and heating equipment (heat pump systems), • Ability to troubleshoot and repair water-driven heating and cooling equipment, • Ability to troubleshoot and repair water or glycol pump systems, • Ability to troubleshoot and service chillers and cooling towers, • Ability to change filters and belts and clean coils as needed to ensure proper functioning of units, • Ability to troubleshoot and implement recommended repair/replacement of, • gas valves, • economizer motors and dampers, • compressors and contactors, • dampers, • chilled water and hot water pumps, • glycol injection units, • Ability to evacuate and top-off units with refrigerant General Technical Skills • Bachelor’s Degree equivalent or seven plus (7+) years of experience in the HVAC field, • Evidence of progressive responsibility and experience in HVAC field, with four plus (4+) years as head technician, • Ability to handle multiple projects simultaneously, • Familiarity with key building systems (HVAC, electrical, mechanical, plumbing), • Familiarity with OSHA and other Life Safety codes, etc., • Computer skills necessary to operate BMS system, • Facility with Microsoft office suite, • Strong organizational skills, attention to detail, and follow-through, • Ability to communicate effectively verbally and electronically with facilities staff, school staff, and vendors, • Available to work nights and weekends when necessary, • Extreme flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate high level of responsibility and multiple priorities, • New Jersey low pressure black seal boiler, HVAC or other certificate, training, or licenses a plus, • Carry a current EPA card enabling technician to dispense of refrigerants, • Valid driver’s license and vehicle, • Strong capacity to operate independently Physical Requirements The physical requirements outlined below are representative of those that must be met by an employee to successfully perform the essential functions of this position. • Stand or walk for up to two (2) hours at one time, up to eight (8) hours per day, • Sit for fewer than two (2) hours during an eight (8)-hour day, • Lift or carry up to 35 pounds frequently and 100 pounds occasionally, • Lift up to 100 pounds to waist height and up to 35 pounds in a range of motions from floor to overhead, • Frequently use hands for simple grasping, fine manipulation, pushing or pulling, • Occasionally climb stairs or ladders, dig, or pull with forces up to 100 pounds, • Frequently bend, squat, kneel, knee stand, lift overhead, reach overhead, push, or pull, • Work outdoors in a variety of temperatures and environmental conditions, • Possess ability to work at heights, full range of body motions and physical agility, and ability to maintain balance Mission Alignment • Demonstrate a relentless drive to improve the minds and lives of students in and out of school, • Demonstrate a commitment to the schools’ rules, regulations, and safety procedures, • Implement and enhance the school’s systems and culture Create high accountability for oneself as well as for building staff and vendors #ZR Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $43/hr to $50/hr. Starting pay is determined using various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. Benefits • Regional staff will have the same holidays and sustainability days as school-based staff in their region, and flexible summer PTO, • Extensive, best-in-class training and development, • Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA), • Financial Planning, • New Jersey Pension program, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email recruitment@uncommonschools.org.

Job Description Field Service Technician Department: NELCO GDS | Reports to: Service Operations Manager FLSA status: Nonexempt | Travel: Approximately 90% | Location: Home Base Saddle NJ Position Summary NELCO Worldwide is seeking a hands-on Field Service Technician to install, maintain, troubleshoot, and repair radiation-shielded and radio frequency (RF) shielded automatic door systems. This role supports reliable equipment operation at hospitals, healthcare facilities, research facilities, and industrial customer sites. The technician combines mechanical and electrical troubleshooting with responsive customer service and works independently and with service, engineering, and project teams. Essential Duties and Responsibilities • Install, align, adjust, and service heavy-duty door assemblies, automatic operators, drive components, tracks, bearings, safety sensors, and related controls., • Perform preventive maintenance and diagnose mechanical, electrical, and control system problems using technical drawings, wiring diagrams, diagnostic tools, and manufacturer instructions., • Troubleshoot motors, sensors, switches, wiring, safety interlocks, and linear motion systems; replace or repair components within the scope of training and authorization., • Check door movement, alignment, operating cycles, and safety device functionality before returning equipment to service; document unresolved issues and escalate unsafe conditions., • Coordinate site access, service schedules, and equipment downtime with customers and internal teams, with attention to clinical operations and patient care., • Explain findings, recommended repairs, and proper equipment operation to customers; provide clear updates on service progress and follow-up needs., • Complete accurate electronic service reports, inspection results, parts usage, time records, and travel expenses; communicate recurring failures and improvement opportunities., • Maintain tools, test instruments, service parts, and assigned equipment in safe working order; support service planning and parts replenishment., • Perform related duties as assigned by service leadership, consistent with training and qualifications.Safety and Site Practices, • Follow applicable safety requirements, manufacturer procedures, and customer site rules, including hazardous energy control, electrical safety, safe lifting, fall protection, and required personal protective equipment., • Perform electrical work, welding, powered equipment operation, and elevated work only when trained and authorized and when any required credentials are held. Never bypass safety devices or release unsafe equipment for use., • Coordinate with authorized facility personnel before work affecting shielding or radiation-controlled areas; follow access restrictions, infection prevention measures, and site-specific work permits. Report hazards, incidents, and near misses promptly.Required Qualifications, • High school diploma or equivalent., • Demonstrated mechanical and electrical troubleshooting experience with automatic doors, industrial equipment, electromechanical systems, or comparable equipment., • Ability to read mechanical drawings, wiring diagrams, schematics, and technical service manuals and use hand tools, power tools, and electrical diagnostic instruments safely., • Strong problem-solving, organization, communication, and customer service skills; ability to work independently and coordinate with customers and internal teams., • Ability to use electronic service reporting, email, and mobile or computer applications to document work accurately., • Ability to meet the extensive travel requirements and drive to customer sites; valid driver’s license and driving record meeting company requirements., • OSHA 30-hour Construction Outreach training completion required; task-specific and site-specific safety training must also be completed as applicable.Preferred Qualifications, • Technical certificate or associate degree in electrical, mechanical, mechatronics, or automation technology., • Experience with radiation-shielded or RF-shielded doors, automatic door safety systems, programmable logic controllers (PLCs), and related controls., • Familiarity with applicable ANSI/BHMA automatic door standards and manufacturer inspection and adjustment procedures., • Welding experience and relevant forklift, aerial lift, first aid, or CPR training.Travel and Work Schedule Approximately 90% travel is required, including frequent overnight and out-of-state trips, extended driving, and time away from home. Service schedules may require early starts, evenings, weekends, or extended hours to meet customer access windows and minimize downtime. Travel and work schedules are coordinated by service leadership. Physical Requirements and Work Environment Essential duties involve standing, walking, bending, kneeling, crouching, reaching, working in restricted spaces, and using ladders or elevated work platforms. The role requires handling tools and components weighing up to 50 pounds; use team assistance or mechanical lifting equipment for heavier or awkward loads. Work requires precision adjustments, interpretation of diagnostic information, and communication of safety information, with reasonable accommodation as appropriate. Work occurs in healthcare, industrial, construction, and occasional outdoor environments, with potential exposure to moving machinery, electrical and stored energy, noise, dust, and varying temperatures. Required protective equipment and site controls must be used. Reasonable accommodations are available to enable qualified individuals with disabilities to perform essential job functions. Compensation Hourly pay range: $28.85 to $36.06. Final compensation will reflect relevant experience, technical skills, qualifications, and work location. This is a nonexempt position; overtime is paid in accordance with applicable law. Approved business travel expenses are reimbursed under company policy. NELCO Worldwide is an equal opportunity employer. This description summarizes the role and may be updated as business needs change. It is not an employment contract.

Role Description \n Prime Rok Real Estate is looking for an organized, proactive Project Management Associate to help deliver initiatives across our New York City projects. You will support project managers and cross-functional stakeholders by tracking timelines, coordinating resources, and keeping work moving from kickoff to project completion. This is an excellent opportunity for an early-career professional ready to grow into a full project management role in a fast-paced NYC environment. \n \n Key Responsibilities \n\n • Support the planning and execution of multiple projects, including scope, schedules, budgets, and deliverables\n, • Build and maintain project plans, timelines, and status trackers.\n, • Schedule and facilitate project meetings, including kickoffs, stand-ups, and retrospectives; capture notes and follow up on action items\n, • Coordinate across internal teams (and external vendors or NYC-based partners) to keep tasks on track and dependencies visible\n, • Monitor risks, issues, and changes; escalate blockers to the project manager early\n, • Prepare clear status reports and dashboards for leadership and stakeholders\n, • Help track project budgets, vendor invoices, and resource allocation\n, • Maintin project documentation (i.e. AIA contracts, etc.)\n, • Identify opportunities to improve project workflows and templates\n, • Support compliance with relevant city, state, and industry requirements (e.g., permitting, licensing, or procurement processes where applicable)\n\n \n Required Qualifications \n\n • Bachelor's degree in business, communications, or a related field (or equivalent experience)\n, • 1 or more years of experience in project coordination, operations, consulting, or a similar role\n, • Strong organizational skills and attention to detail, with the ability to juggle several priorities at once\n, • Excellent written and verbal communication skills\n, • Proficiency with Microsoft Excel\n, • Basic budgeting or data analysis skills\n\n \n Company Description \n Prime Rok Real Estate is a Manhattan-based commercial real estate development and investment firm, focusing primarily on the opportunistic acquisition and development of commercial properties throughout the NYC metro area. Prime Rok acquires and develops a diverse range of asset types, ranging from hospitality driven retail/mixed-use properties to large-scale educational and medical facilities. With its own development and leasing arms, Prime Rok is able to maintain a lean, organized and self-sufficient team that can see through every stage of a deal, from initial site selection to construction and asset management.

\n Job Title: Senior SAP Project Manager (S/4HANA & FICO) \n Location: Newark, NJ (Hybrid – 3 days onsite per week) \n \n About the Role: \n \n We are seeking a Senior SAP Project Manager to lead a flagship SAP S/4HANA migration and Finance Transformation program based out of our Newark, NJ office. In this role, you will bridge the gap between complex SAP FICO architecture and disciplined program governance. You will own the roadmap from business case through go-live, partnering directly with Finance executives, technical architects, and system integrators to deliver a seamless transition. \n \n What You Will Do \n\n • Lead End-to-End S/4HANA Delivery: Direct a large-scale SAP S/4HANA migration initiative from initial business case and planning through cutover and hypercare.\n, • Drive Finance Transformation: Partner closely with Finance stakeholders to optimize financial close processes, regulatory reporting, and audit controls.\n, • Master Project Controls & Forecasting: Build and maintain resource-loaded schedules, manage multi-million-dollar budgets, and track actual vs. planned performance.\n, • Deliver Executive Reporting: Provide transparent weekly status reports to leadership, tracking key Earned Value Management (EVM) metrics including ETC, EAC, SPI, and CPI.\n, • Govern Teams & Vendors: Lead cross-functional technical and business teams, manage third-party vendor deliverables, and proactively mitigate risks, dependencies, and bottlenecks.\n\n \n What You Bring to the Table \n\n • Proven Project Leadership: 10+ years of experience managing large-scale IT projects, including full-lifecycle SAP S/4HANA migration or transformation initiatives.\n, • Deep SAP Finance Expertise: Strong functional and technical command of SAP FICO across both ECC and S/4HANA environments, including hands-on experience with SAP Central Finance (CFIN).\n, • Financial Domain Acumen: Solid understanding of corporate finance operations, including financial close, compliance, audit controls, and regulatory reporting.\n, • Rigorous Project Governance: Hands-on experience building resource-loaded project schedules and managing project health using ETC, EAC, SPI, and CPI metrics.\n, • Location Commitment: Ability to work hybrid onsite 3 days per week in Newark, NJ.\n\n \n Nice to Have \n\n • PMP Certification or equivalent project management credentials.\n, • SAP S/4HANA Finance Certification.\n, • Background leading Finance-focused S/4HANA transformations within a Big 4 consulting firm or large enterprise environment.\n\n

Our client, a healthcare communications agency, is seeking a Project Manager (Associate Director/Director Level) for a temporary, remote, out-of-region opportunity. This role leads complex initiatives across business units, platforms, and workstreams. The position coordinates cross-functional teams, manages delivery, and supports integrated healthcare communications objectives. \n There is no application deadline for this role. \n \n Project Manager (Associate Director/Director Level) Responsibilities: \n\n • Lead multiple projects across various workstreams, platforms, and business units.\n, • Coordinate account, strategy, creative, production, medical/legal/regulatory, and operations teams.\n, • Develop and maintain project plans, timelines, resource allocations, and deliverables.\n, • Identify risks, dependencies, and roadblocks while developing mitigation plans.\n, • Communicate project updates and facilitate status meetings with stakeholders and leadership.\n\n \n Project Manager (Associate Director/Director Level) Qualifications: \n\n • 7+ years of project management experience in an advertising agency, healthcare communications agency, or integrated marketing environment.\n, • Experience operating at the Associate Director or Director level.\n, • Demonstrated ability to manage multiple platforms, brands, or business units simultaneously.\n, • Strong understanding of cross-functional team dynamics and workflow management.\n, • Exceptional organizational, communication, and problem-solving skills in a fast-paced, deadline-driven agency environment.\n\n \n Perks and Benefits: \n\n • Medical, Dental, and Vision Insurance.\n, • Life Insurance.\n, • 401(k) Program.\n, • Commuter Benefit.\n, • eLearning and Ongoing Training.\n, • Education Reimbursement.\n\n \n Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. \n \n If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

About Us \n Mile Marker is a modern omnichannel agency uniquely connecting data, creative and media to accelerate results for growth marketers. Mile Marker is an agency where content fuels performance, media drives outcomes, and data underpins an engine that eliminates the gaps that slow down enterprise growth marketers. \n \n As of May 29, 2026, we are integrating LIFT agency’s performance content and creative system with Mile Marker’s Waypoint process for audience, channel and data intelligence spotlights how we connect the full customer journey. This unified growth engine feeds a learning system within Relay, our open-powered marketing stack, ensuring every impression, message and experience is built for a business outcome. \n \n Mile Marker’s client roster includes FreshPet, DoorDash, Spectrum, Webster Bank, TrueGreen, HelloFresh and Harry’s, among others. \n \n We are a team of strategists, media experts, creatives, innovators and analysts. Over 100 Milers (our humans) strong with hybrid-offices in New York City and San Francisco. \n \n For more information, go to www.milemarkeragency.com. \n \n Role \n The Project Manager is a mid-level advertising agency position responsible for managing timelines and budgets, supporting collaboration and facilitating integrated projects. \n \n Responsibilities \n Project Management \n\n • Lead integrated creative and production projects from intake through final delivery across social, digital, video and direct mail executions.\n, • Partner with account leadership to define project objectives, requirements, timelines, budgets, and success criteria.\n, • Develop and maintain project scopes, estimates, schedules, workback plans, and resource allocations.\n, • Lead project governance, ensuring deliverables remain on brief, on schedule, and within budget; proactively identify risks, dependencies, and mitigation paths.\n, • Facilitate project kickoffs, status meetings, production reviews, and delivery checkpoints; maintain clear communication of project status, changes, and decisions to all stakeholders.\n, • Manage approval workflows, proofing cycles, and final asset delivery; coordinate receipt and review of client-supplied assets throughout the project lifecycle.\n, • Serve as the primary point of coordination across creative, production, account, and client teams to ensure seamless execution and quality standards.\n, • Maintain accurate, organized project documentation—including meeting notes, timelines, estimates, and financial summaries—and archive final assets per agency processes.\n, • Facilitate cross-functional alignment to help resolve project challenges through collaboration and solution-oriented thinking.\n\n \n Operations & Process Improvement \n\n • In partnership with the Senior PM, develop scalable approaches to project intake, prioritization, resource planning, and tracking.\n\n \n Resource & Workflow Management \n\n • Participate in resourcing, traffic, and workflow planning meetings to ensure appropriate staffing and project sequencing.\n, • Monitor team capacity and proactively identify potential conflicts or delivery risks.\n, • Support leadership with visibility into project health, resource utilization, and delivery forecasts.\n\n \n Client & Stakeholder Partnership \n\n • Build trusted working relationships with internal and external stakeholders at all levels of the organization.\n, • Support account teams in managing expectations, scope adjustments, and delivery commitments.\n\n \n Communication & Collaboration \n\n • Deliver seamless communication via multi-channel platforms both internally and with clients\n, • Foster a collaborative, positive, and accountable project environment; lead by example through strong organization, communication, and follow-through.\n, • Encourage continuous improvement and knowledge sharing; contribute to agency initiatives that strengthen operational excellence and business performance.\n\n \n Qualifications \n\n • 2-3 years of experience in project management or a similar role, preferably within a creative agency environment.\n, • Excellent communication and interpersonal skills.\n, • Strong organizational skills and ability to manage multiple projects simultaneously\n, • A proactive approach to problem-solving and the ability to work effectively in a fast-paced, deadline-driven environment\n, • Proficiency in Microsoft Office Suite, Google Workspace, and project management tools such as Teamwork, or similar platforms\n, • Ability to work collaboratively with cross-functional teams and build strong relationships\n, • Flexible and adaptable to change with a positive attitude and willingness to take on new challenge\n\n

Senior Project Manager – Banking Client \n \n Position: Senior Project Manager \n Industry: Banking / Financial Services \n Experience: 10+ Years \n Employment Type: Full-Time \n Location: Hybrid – Rutherford NJ or Dallas TX Requirement \n \n Job Summary \n \n We are looking for an experienced Senior Project Manager to lead and manage complex technology projects for a leading banking client. The ideal candidate will have strong experience managing large-scale banking/financial services projects, cross-functional teams, technology delivery, stakeholder management, risk management, and project governance. \n \n The candidate should be comfortable working with senior business and technology stakeholders and driving projects from initiation through successful delivery. \n \n Key Responsibilities \n \n • Lead end-to-end delivery of complex technology projects within a banking/financial services environment. \n • Define project scope, objectives, deliverables, timelines, milestones, and success criteria. \n • Develop and maintain detailed project plans, schedules, budgets, RAID logs, and governance reports. \n • Manage multiple workstreams and coordinate cross-functional teams across technology, business, product, infrastructure, security, data, and operations. \n • Work closely with business stakeholders, technology leadership, product owners, architects, engineering teams, and vendors. \n • Track project progress against agreed timelines, budget, scope, and quality standards. \n • Identify project risks, issues, dependencies, and constraints and drive timely resolution. \n • Establish strong project governance and provide regular status updates to senior management. \n • Manage project change requests, scope changes, resource requirements, and delivery dependencies. \n • Coordinate release planning, testing, UAT, production deployment, and post-production activities. \n • Ensure projects comply with banking security, regulatory, audit, risk, and compliance requirements. \n • Manage third-party vendors and offshore/onshore delivery teams where applicable. \n • Drive Agile/Scrum ceremonies and ensure effective collaboration between product and engineering teams. \n • Facilitate executive-level meetings, steering committee meetings, project reviews, and stakeholder discussions. \n • Monitor KPIs, project metrics, delivery quality, and overall project health. \n • Ensure proper project documentation, process adherence, and audit readiness. \n • Proactively identify opportunities to improve delivery processes, efficiency, and project outcomes. \n \n Required Skills & Experience \n \n • 10+ years of overall IT experience, with significant experience in project/program management. \n • Strong experience working with Banking, Financial Services, Capital Markets, Payments, Lending, Cards, Risk, or related financial domains. \n • Proven experience managing large-scale technology projects from initiation to production. \n • Strong knowledge of SDLC, Agile, Scrum, Waterfall, and hybrid delivery methodologies. \n • Experience managing distributed onsite/offshore teams. \n • Strong stakeholder and executive management experience. \n • Excellent understanding of project planning, estimation, resource management, budgeting, risk management, and delivery governance. \n • Experience working with engineering teams across technologies such as Java, .NET, Python, APIs, cloud, databases, data platforms, or modern enterprise applications. \n • Strong understanding of application development, integration, APIs, databases, cloud platforms, and enterprise architecture. \n • Experience with JIRA, Confluence, MS Project, Azure DevOps, or similar project management tools. \n • Strong communication, presentation, negotiation, and problem-solving skills. \n • Ability to manage multiple priorities and projects in a fast-paced banking environment. \n \n Preferred Qualifications \n \n • PMP, PMI-ACP, Scrum Master, SAFe, or equivalent certification. \n • Experience with cloud transformation, digital banking, modernization, data/analytics, AI/GenAI, API modernization, or application transformation projects. \n • Experience managing projects involving regulatory, compliance, security, or audit requirements. \n • Experience working with large financial institutions or banking clients. \n • Strong vendor and third-party management experience. \n \n Key Competencies \n \n • Project & Delivery Management \n • Banking / Financial Services Domain \n • Stakeholder Management \n • Risk & Issue Management \n • Budget & Resource Management \n • Agile / Scrum / Waterfall \n • Executive Communication \n • Vendor Management \n • Technology Delivery \n • Project Governance \n • Change Management \n • Strategic Planning \n • Team Leadership \n \n Education \n Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. \n \n Preferred: PMP / PMI / Agile / Scrum certification. \n Ideal Candidate Profile \n The ideal candidate should be a hands-on and highly experienced technology Project Manager who understands both business and technology delivery. Banking domain experience is strongly preferred, along with demonstrated success managing complex projects involving multiple teams, vendors, technologies, and senior stakeholders. \n

Job Description Job Summary: • Experienced and credentialed HVAC Project Manager with over a decade of success managing the design, repair, and maintenance of mechanical systems in complex public-sector environments is needed to fill this position ., • Holds HVAC NATE and ISO 9001 certifications and a Mechanical Engineering degree, with a deep working knowledge of HVAC systems, electrical infrastructure, and industrial equipment., • Extensive experience collaborating with NYC city agencies, including DOE (Department of Education), DOB (Department of Buildings), DEP (Department of Environmental Protection), H H (NYC Health Hospitals), and others. Known for leading projects to completion under strict deadlines, maintaining full code compliance, and driving operational efficiency in demanding, safety-sensitive environments., • Our Ideal Candidate: HVAC Project Manager: This position will be based at our company headquarters in Brooklyn, NY, with regular travel to job sites as required to oversee field operations, coordinate with subcontractors, and support project execution. Core Competencies:, • HVAC Design, Construction & Maintenance, • Chiller Plants, Boilers, Pumps & Compressors, • NYC Public Agencies (DOB, DOE, DEP, H H, etc.), • Mechanical and Electrical System Coordination, • HVAC NATE Certificate, • ISO 9001 Quality Control Systems Certificate, • Safety & Compliance (OSHA, NYC DOB), • Field Supervision & Subcontractor Management, • Project Scheduling & Documentation, • Air Quality & Energy Efficiency Troubleshooting, • Engineering-Based Operational Improvements Key Responsibilities, but not limited to:, • Manage HVAC projects from design through completion, including scope, budget, field operations, and closeout., • Coordinate with numerous NYC city agencies to ensure projects meet permitting, inspection, and regulatory requirements., • Review and approve design plans, specifications, and construction schedules; recommend technical solutions for issues and changes., • Assist in HVAC system design, including load calculations, equipment sizing, and system layout., • Conduct and supervise repairs and preventative maintenance of HVAC systems and industrial mechanical equipment., • Troubleshoot complex HVAC and mechanical failures, inefficiencies, and air quality concerns., • Monitor compliance with all applicable codes, safety protocols, and company performance standards., • Lead field supervision and coordination of contractors and subcontractors for HVAC-related construction tasks., • Supervise safe operation and installation of critical systems, including boilers, chillers, pumps, and compressors., • Conduct bi-weekly OSHA-compliant safety meetings and enforce clean, hazard-free work environments., • Implement engineering solutions to improve system performance, reduce downtime, and optimize costs., • Maintain detailed project documentation including work orders, change orders, and reports; support ISO

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Must be able to work in the NYC office or Jersey City, NJ office 2-3 days per week, subject to change at any time. Learn more at www.firstagency.com What You Would Get To Do The Team Lead is responsible for collaborating with the Team Manager for a dedicated account, understanding the strategic approach to the client account, while providing on-the-ground insight into the client business and potential opportunities. This role will manage several company and client initiatives at a time, supporting C-level and senior stakeholders and will also be responsible for key business relationships and team management. This role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment. Team Management • Collaborate with the Team Manager to understand the strategic approach to the client account, providing on-the-ground insight into the client business and opportunities, while offering input on key challenges and driving the business with a strong understanding of the larger organizational picture, • Mentor and develop 5-12 direct reports, conducting performance development conversations and managing the process, • Oversee the team's workload, ensuring a clear understanding of capacity and pressure points through regular 1:1 meetings. Field questions and offer advice to team members to assist with creative problem solving and knowledge sharing. Manage vacation schedules, and approve monthly expenses., • Ensure the team maintains strong, positive relationships with clients, • Collaborate with the Team Manager to ensure development opportunities, effective business coverage, and continuity, including succession planning., • FIRST ambassador; participate and engage with FIRST initiatives and extracurricular where possible, • Lead and motivate the team to work efficiently, fostering positive communication and an open, inclusive environment that ensures good team morale., • Liaise with the Team Manager and P&C team on talent development and recruitment for open direct report roles, while overseeing the onboarding and offboarding processes, • Active training and development of the FIRST Team. Encourage direct reports to be knowledgeable of best practices, new suppliers, services, and venues and to be proactive with ideas and creative solutions, • Liaise with stakeholders to refine workstreams for efficiency, meet evolving business requirements, and proactively assist with ad hoc projects, troubleshooting problems and optimizing workflows, particularly during periods of change, • Refine and drive best practice; ensure team adheres to firm's SOP and compliance requirements, • Manage up; raise and escalate potential concerns and successes to management on a regular reporting basis Project Management • If applicable, this role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment within a specific client account, which includes end to end project management for the book of work assigned, • Work seamlessly with key internal partners and stakeholders on event deliverables and to understand and drive event objectives forward; consistently maintain excellent client relations even in challenging situations, • Travel for on-site management when necessary There is a requirement for onsite events to travel domestically or abroad as required - up to 10%. Your Contributions: What We Are Looking For • 8-10 years' event management experience, preferably in the financial services industry or a corporate environment, • People management experience preferred, • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences, • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required, • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required, • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required, • Extensive experience in working with and managing senior clients, • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Strong proficiency with Microsoft Office, specifically Excel, • Extensive industry knowledge of new suppliers, venues, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Leadership/influencing/negotiation and decision-making skills At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $129,450.00 - $148,868.00. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • Salary of $50,000-75,000 depending on experience, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description The Senior Electronic Trading Specialist role is a mid-level individual contributor position in the Electronic Trading Services team based in Boston (or NY), responsible for managing all aspects of Linedata clients' electronic trading needs, including but not limited to project management, certification and configuration of the Linedata OMS, client and broker relationship management and telecommunications provisioning. Additionally, the Senior Electronic Trading Specialist will provide application issue escalation for 1st tier Production Services team and visit clients from time to time. This position will require some weekend availability for maintenance, upgrades, and other potential project related work. Essential Duties/Responsibilities Technical account management of assigned Linedata ETS clients; ensure high level of service delivery and client satisfaction. Manage onboarding and certification process for existing and new Linedata ETS clients. Gather and analyze client requirements; create FIX specification and workflow design. Configure and test FIX connectivity between Linedata trading systems and client trading partners. Provide 2nd line support for all FIX issues to Linedata ETS clients and Linedata Helpdesk. Work closely with internal Linedata teams to drive new trading functionality and bug fixes to completion. Perform FIX certifications with all requested FIX endpoints including liquidity of all partner integrations (broker algorithmic interfaces, etc.). Work on related projects as designated by manager (internal projects, assistance to other groups within Linedata, etc.). Participate in team and company initiatives (attend weekly meetings and report back to team, contribute to internal projects to improve productivity and learning, assist in training, etc.). Requirements Bachelor’s degree preferred. 5+ years of experience in a financial services or software client support environment, preferably supporting OMS/EMS platforms. Candidates must be ambitious, self-driven, and looking to work in a fast-paced environment. Ability to quickly and confidently assess risks, and associated urgency as it pertains to deliverables/tasks as they arise. Ability to thrive in a collaborative and team driven environment. Strong problem solving and troubleshooting skills. Excellent oral and written English language communication skills. Required exposure to buy-side investment and trading applications specifically Order and Execution Management Systems. Knowledge of IT infrastructure and Windows OS in a support related setting. Solid business acumen and awareness of trading/portfolio management/trade operations implications of decisions. Ability to function in an environment that requires flexibility, good judgment and sound decision-making based on limited information and/or extreme conditions. Ability to work during non-standard business hours including public/market holidays as needed. Required Technical Skills Strong knowledge of the Financial Information Exchange (FIX) protocol and basic networking concepts is required. Understanding of networking fundamentals, including TCP/IP and encryption/security protocols such as PGP, SSL, and TLS. Preferred Technical Skills Ability to write and interpret complex SQL queries. Working knowledge of database access and management tools, such as SQL Server Management Studio. Compensation & Benefits The on-target earnings (OTE) for this role are expected to range from $105,000 to $140,000, including base salary and variable pay. Final compensation will be determined based on several factors, including the candidate’s experience, qualifications, geographic location, and market expertise. Comprehensive benefits: health insurance, retirement plans, paid time off, and wellness programs Linedata regularly reviews compensation programs to support equity, reward performance, and reflect evolving market conditions. Commitment to Diversity: We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities. Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

Job Description Onsite Tech Support - Manager JOB SUMMARY Onsite Tech Support - Manager is responsible for managing and overseeing a multi-regionally based Onsite Tech Support services team that can consist of Team Leads, Associates, Sr. Associates, interns, and consultants. The regions can consist of one office or multiple offices and be geographically dispersed. The Manager establishes technical priorities, standards and procedures, understands enterprise processes and ensures adherence to policy. The manager must be driven to deliver technology solutions to improve the operational environment and provide comprehensive recommendations to senior management. The manager will often meet with key agency stakeholders to recommend solutions and resolve critical situations. There will be active engagement in multiple projects across the enterprise and at local sites. The delivery and execution of the department's objectives and goals are also key deliverables. JOB FUNCTIONS Issues Management and Resolution • Identify, document, analyze and respond to critical events, • Manage crises requiring analysts from multiple teams to resolve, • Serve as an escalation point for IT and business issues, • Manage monitoring and resolution of AV issues for on-site equipment, such as boardroom AV equipment and meeting/event support Resource and Performance Management • Responsible for hiring and terminations, • Recommend promotions and organizational changes, • Develop and track capacity planning for team, • Responsible for coaching, mentoring and obtaining appropriate training, • Identify training and development opportunities to strengthen and/or grow skill sets, • Write performance evaluations and conduct reviews, • Prepare regular analysis of key metrics to track team performance, • Engage with third party vendors such as sourcing companies to fill positions Project Management • Ensure team project deliverables are on time and within the established budget, • Identify issues and raise concerns to the Project Management Office, • Attend project meetings as necessary Technical Consultation • Assist in developing long range strategy plans for technology and systems, • Assist in determining impact of new solutions and implementation, • Make recommendations to the business Communications • Communicate the overall status for the team, including projects, issue and operational status to audiences that include business area staff and IT management, • Effectively manage customer expectations, • Assist in developing and writing policies and procedures, • Develop and maintain close relationships with business contacts, • Approval of change controls via Service Now ticketing system, • Comfortable training small and large groups of people on new IT solutions Continuous Improvement • Gather knowledge of technology changes through training, conferences, books, journals, case studies, and product evaluations, • Identify areas of process improvement for the team, on projects, or for the business Work Schedule • Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed, • Must be available via cell phone for issue resolution and assistance after hours Travel • Local travel between sites is required, • Occasional travel to sites outside the local area may be required PERFORMANCE STANDARDS & EXPECTATIONS Education • Bachelor's Degree from an accredited university, preferably in Computer Science, Information Systems or equivalent program, or a proven track record of IT experience required. Experience • Minimum 6 years of IT experience, • Minimum 3 years IT management experience, • Experience managing an IT operations team, • Experience managing a portion of an IT budget, • Experience implementing ITIL best practices, • Experience managing projects that require interaction with business sponsors and key stakeholders Job description only reflects management's assignment of essential functions. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $40—$50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Technical Field Specialist will serve as the in-field coordinator of programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company. Preparation Responsibilities: • Collaborating with the Project Manager/Workflow Lead and Operations Lead on intake, documentation, staffing, and scheduling of new client pilot requests., • Writing pilot project charters., • Documenting and validating operational workflows., • Conducting in-field operator training., • Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity)., • Communicating with Operations Lead, Tools POC, QC, MIS, and Client Program Managers/Engineers for clarification and validation., • Ensuring devices are properly configured and capable of collecting and transmitting data to backend systems., • Testing, troubleshooting, and resolving device and backend setup issues before pilot start., • Performing triage and initial debugging of technical issues., • Resolving issues directly or escalating by opening and tracking bugs assigned to Client staff., • Obtaining and configuring required devices for field operators.In-Field Responsibilities:, • Conducting trial runs to validate device performance and backend connectivity., • Partnering with client staff to debug and resolve technical issues encountered in the field., • Engaging Client Program Managers and Engineers when required., • Leading and conducting in-field data collection activities., • Providing frequent status updates during field operations., • Addressing and resolving technical issues, including extracting device diagnostic logs and escalating as needed., • Triaging and debugging technical problems in real-time., • Opening and tracking bugs with appropriate Client personnel.Post-Operations Responsibilities:, • Documenting and reporting on pilot results., • Reporting downtimes, tool issues, and bugs affecting pilot performance., • Sharing observations, feedback, and opportunities for process improvement and automation., • Verifying successful data transfer to backend systems., • Engaging the staff and Client Program Managers/Engineers to ensure complete issue resolution., • Following up to close open bugs., • Participating in data analysis and extraction as needed., • Proactively identifying opportunities for program and workflow improvements.Key requirements:, • BA/BS degree or a minimum of 2–3 years of relevant testing or support experience., • At least 1 year of QA testing or technical support experience with mobile applications., • Familiarity with mobile and web technologies, as well as organizational tools such as Google Spreadsheets and Excel., • Knowledge of SQL and JavaScript is a plus., • Ability to work on foot for extended periods and in various indoor/outdoor conditions and weather., • Strong verbal and written communication skills in English, with the ability to collaborate across local and global teams., • Demonstrated teamwork and collaboration skills., • Professional demeanor and ability to represent the company appropriately., • Comfortable working in a fast-paced environment., • Valid driver’s license and the ability to drive or use alternative transportation for fieldwork at various locations (e.g., client offices, stores, malls)., • Quick learner with the aptitude for understanding new technologies., • Excellent organizational skills and strong attention to detail., • Strong analytical and problem-solving abilities., • Ability to meet deadlines and take ownership of assigned tasks., • Capable of documenting testing results clearly and systematically., • Ability to create or improve workflows and identify areas for operational improvement. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description The Electrical Foreman will oversee electrical construction activities across commercial buildings, industrial facilities, residential projects, and infrastructure projects. This role supervises directly employed electricians and union crews, coordinates field operations, and reports to the Electrical Superintendent, Project Manager, Operations Manager, or General Contractor. Occasional local travel is required, with advancement opportunities in estimating, project management, and the electrical superintendent track. Responsibilities • Supervise directly employed electricians and union crews., • Schedule work and coordinate daily electrical construction activities., • Oversee electrical installation across commercial, industrial, residential, and infrastructure projects., • Interpret blueprints and project plans., • Ensure compliance with electrical codes, including NEC requirements., • Enforce job-site safety procedures and standards., • Inspect completed work to verify quality and compliance., • Coordinate materials, subcontractors, and project resources., • Prepare project reports and communicate progress to project leadership. Preferred Qualifications • 8+ years of experience in electrical construction supervision.\nCompany Description well established and respected electrical contractor well established and respected electrical contractor

Job DescriptionDuration:12 Months (Possibility of extension) Hybrid role Job Description: We are seeking a detail-oriented and proactive Quality Program Manager to ensure operational continuity and maintain the stability of our quality workflows. You will be responsible for managing vendor performance and driving cross-functional alignment between Policy, Engineering, and Operations. This role is vital for sustaining quality benchmarks during high-visibility policy launches and tool migrations. Minimum role qualifications requirement: • 7 years of experience in a customer or client-facing role supporting Trust & Safety, content moderation quality assurance, or BPO operations., • 5 years of experience managing operations.Top Responsibilities:, • Monitor and report on core quality KPIs, lead regular quality syncs, and perform root-cause analyses on performance escalations to identify operational bottlenecks., • Collaborate with Business Analysts and Engineering to triage and resolve data pipeline issues, queue configuration errors, and technical bugs within internal workflow systems., • Serve as the primary quality point of contact for vendor partners, lead calibration sessions to ensure policy-to-process alignment, and manage escalations across assigned verticals., • Support ongoing infrastructure initiatives, including the transition of sampling methodologies and the execution of early-stage quality launch protocols., • Maintain standard operating procedures (SOPs), contribute to team roadmaps, and manage operational trackers to support team efficiency and workflow standards.Additional skills required include:, • Proficiency in SQL or data visualization tools to interpret metrics and manage dashboards, with the ability to troubleshoot data discrepancies independently., • Demonstrated ability to manage complex relationships with diverse stakeholders, • Strong organizational skills with a focus on managing bug backlogs, process documentation, and project timelines., • Ability to navigate fast-paced, high-risk environments, successfully pivoting between business-as-usual operations and emergency response modes.About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. #LI-AS140

Job DescriptionBenefits: • Health insurance, • Paid time off, • 401(k), • Company parties, • Competitive salary, • Dental insurance, • Vision insurance About the Role: Construction Management firm is looking for a driven and experienced Site Superintendent to lead construction operations on the ground in New York, NY. This is your opportunity to take ownership of job site execution, ensuring projects are delivered safely, on time, and to the highest quality standards. If you thrive in a fast-paced construction environment and know how to keep a crew moving, we want to hear from you. Responsibilities: • Oversee all daily on-site construction activities, ensuring work is completed on schedule and within scope, • Coordinate and manage subcontractors, trades, and labor crews to maintain workflow and productivity, • Enforce strict jobsite safety protocols and OSHA compliance standards at all times, • Conduct regular site inspections to monitor quality control and ensure work meets project specifications, • Collaborate with project managers, architects, and engineers to resolve field issues and RFIs, • Maintain accurate daily logs, progress reports, and site documentation, • Manage material deliveries, equipment scheduling, and site logisticsRequirements:, • 5+ years of experience as a Site Superintendent or construction field supervisor, • Proven experience managing ground-up construction or large-scale renovation projects, • Strong knowledge of construction methods, building codes, and NYC DOB regulations, • OSHA 30 certification required; Site Safety Manager (SSM) or SST card a plus, • Ability to read and interpret blueprints, drawings, and project specifications, • Excellent leadership, communication, and problem-solving skills, • Proficiency with construction management software and scheduling toolsAbout Us: We are a reputable construction firm based in New York, NY, known for delivering high-quality building projects across the city with precision and integrity. Our clients trust us for our commitment to excellence, and our team members value the collaborative, professional environment we've built. We invest in our people and take pride in constructing spaces that make a lasting impact.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Policy Administration & Insurance Operations Manager Type: Contract Compensation: $800/hour Location: Remote Commitment: 20–40 hours/week Role Responsibilities • Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery., • Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks., • Write "golden" reference responses at experienced insurance-operations quality., • Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards., • Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions., • Provide written feedback the research team uses to improve model behavior. Qualifications Must-Have • 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management., • Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention., • Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes., • Ability to translate policy and procedural requirements into precise operational steps., • Excellent written communication, process discipline, and high attention to detail., • Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions. Preferred • Experience across multiple P&C lines or insurance platforms., • Billing, premium audit, producer licensing, or forms-management experience., • Experience implementing or testing a policy administration system., • Lean, Six Sigma, project-management, or operations credential., • Experience leading service teams or establishing operational controls. Start Date • Immediately; applications reviewed on a rolling basis. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job DescriptionJob ID: # 26-37044 Pay rate: $100/hr Title: Operations Manager (III) Duration: 11 Months contract Location: New York, NY (Hybrid – 3 days onsite per week)Description: As an Operations Manager, you drive program outcomes to determine how to design, launch, standardize, and optimize operational processes of vendor or internal teams. You utilize your comprehensive knowledge of process optimization and your supported operation or workstream to drive outcomes (e.g. process re-engineering/implementation, automation/outsourcing solutions, vendor or location consolidation, deprecating service lines). You drive tracking and analysis of operational trends in process or workflow performance to implement improvements and efficiency scoring frameworks. Responsibilities include: • Drive creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs., • Drive contributions to execution of projects to generate impact and solve scaled operations problems. Partner with relevant teams on project scoping, execution, and management., • Drive tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements)., • Drive supplier/internal selection processes, onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project., • Identify proper metrics, ensure use of proper data, display data in dashboards, and optimize dashboards. Develop, publish, and communicate operational metrics/KPIs., • Drive provision of feedback to service providers and internal stakeholders on how processes/products may be improved to simplify complex workflows and scale the operation. Drive work with partner teams (e.g., service provider teams, internal teams) to set and implement process improvements and changes. Drive the definition and implementation of workflow efficiency scoring frameworks to proactively and retroactively identify gaps in execution., • Drive customer experience for end-to-end programs, policies, and operations., • Drive operations (that are in compliance with legal, risk, financial, privacy guidelines) with supplier/internal partners by driving operational leadership to the workflow and engaging service provider teams to ensure supplier/internal teams are operating effectively. Drive development of operations review process to gain insights into performance and proactively identify solutions before issues occur. Strategize closely with quality specialists or directly with suppliers, depending on the vertical, to ensure that suppliers are meeting SLAs and PRDs and deliver business reviews summarizing supplier performance and exchanging feedback on overall scaling strategy., • Drive question resolution within SLA, resolve employee query exceptions and escalations, manage resolution of employee-facing queues, determine highest volume ticket types and streamline/eliminate accordingly., • Drive relationships with stakeholders, helping them understand policies and processes and assisting other stakeholders on escalations/exceptions., • Drive sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions)., • Drive meetings with stakeholders to identify business objectives and requirements for operations. Drive contributions to delivery of business requirements with the right supplier/internal strategy (right MSP, right location at the right cost, budget)., • Drive the ideation, launch, and scaling of solutions that improve operational efficiency, customer experience, and/or success metrics (e.g., cost savings, capacity planning, time savings) at a pod, market, regional, or global level., • Drive management of strategic relationships with key stakeholders to deliver or manage operations and processes. Minimum role qualification requires proficiency in: • Data analysis, synthesis & planning, • Operational SLA knowledge, • Data analysis & synthesis, • Domain specific knowledge, • Queue and ticket management, • Team Management, • Customer support, • Automation tools and processes, • Stakeholder relationship management, • Client and domain knowledge, • Identifying automation opportunities, • Project management, • Industry knowledge, • Business operations knowledge, • Client/partner management, • Consultative skills, • Process design and improvement, • Negotiation, • Business acumen Thanks! Yogya Shukla Lead Recruiter Cell: +1 650.276.3512 ; Office: +1 973.967.3588 Office Address: 360 Mt. Kemble Avenue, Suite 2000, Morristown, NJ 07960 LinkedIn: https://www.linkedin.com/in/yogya-shukla-6a4037194/ Email: yogya.shukla@artech.com , Website: www.artech.com

Job Description Description As an Operations Manager, you drive program outcomes to determine how to design, launch, standardize, and optimize operational processes of vendor or internal teams. You utilize your comprehensive knowledge of process optimization and your supported operation or workstream to drive outcomes (e.g. process re-engineering/implementation, automation/outsourcing solutions, vendor or location consolidation, deprecating service lines). You drive tracking and analysis of operational trends in process or workflow performance to implement improvements and efficiency scoring frameworks. Responsibilities include: • Drive creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs., • Drive contributions to execution of projects to generate impact and solve scaled operations problems. Partner with relevant teams on project scoping, execution, and management., • Drive tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements)., • Drive supplier/internal selection processes, onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project., • Identify proper metrics, ensure use of proper data, display data in dashboards, and optimize dashboards. Develop, publish, and communicate operational metrics/KPIs., • Drive provision of feedback to service providers and internal stakeholders on how processes/products may be improved to simplify complex workflows and scale the operation. Drive work with partner teams (e.g., service provider teams, internal teams) to set and implement process improvements and changes. Drive the definition and implementation of workflow efficiency scoring frameworks to proactively and retroactively identify gaps in execution., • Drive customer experience for end-to-end programs, policies, and operations., • Drive operations (that are in compliance with legal, risk, financial, privacy guidelines) with supplier/internal partners by driving operational leadership to the workflow and engaging service provider teams to ensure supplier/internal teams are operating effectively. Drive development of operations review process to gain insights into performance and proactively identify solutions before issues occur. Strategize closely with quality specialists or directly with suppliers, depending on the vertical, to ensure that suppliers are meeting SLAs and PRDs and deliver business reviews summarizing supplier performance and exchanging feedback on overall scaling strategy., • Drive question resolution within SLA, resolve employee query exceptions and escalations, manage resolution of employee-facing queues, determine highest volume ticket types and streamline/eliminate accordingly., • Drive relationships with stakeholders, helping them understand policies and processes and assisting other stakeholders on escalations/exceptions., • Drive sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions)., • Drive meetings with stakeholders to identify business objectives and requirements for operations. Drive contributions to delivery of business requirements with the right supplier/internal strategy (right MSP, right location at the right cost, budget)., • Drive the ideation, launch, and scaling of solutions that improve operational efficiency, customer experience, and/or success metrics (e.g., cost savings, capacity planning, time savings) at a pod, market, regional, or global level., • Drive management of strategic relationships with key stakeholders to deliver or manage operations and processes.Minimum role qualification requires proficiency in:, • Data analysis, synthesis & planning, • Operational SLA knowledge, • Data analysis & synthesis, • Domain specific knowledge, • Queue and ticket management, • Team Management, • Customer support, • Automation tools and processes, • Stakeholder relationship management, • Client and domain knowledge, • Identifying automation opportunities, • Project management, • Industry knowledge, • Business operations knowledge, • Client/partner management, • Consultative skills, • Process design and improvement, • Negotiation, • Business acumen Job Description: We are seeking a detail-oriented and proactive Quality Program Manager to ensure operational continuity and maintain the stability of our quality workflows. You will be responsible for managing vendor performance and driving cross-functional alignment between Policy, Engineering, and Operations. This role is vital for sustaining quality benchmarks during high-visibility policy launches and tool migrations. Minimum role qualifications requirement: • 7 years of experience in a customer or client-facing role supporting Trust & Safety, content moderation quality assurance, or BPO operations., • 5 years of experience managing operations. Top Responsibilities: • Monitor and report on core quality KPIs, lead regular quality syncs, and perform root-cause analyses on performance escalations to identify operational bottlenecks., • Collaborate with Business Analysts and Engineering to triage and resolve data pipeline issues, queue configuration errors, and technical bugs within internal workflow systems., • Serve as the primary quality point of contact for vendor partners, lead calibration sessions to ensure policy-to-process alignment, and manage escalations across assigned verticals., • Support ongoing infrastructure initiatives, including the transition of sampling methodologies and the execution of early-stage quality launch protocols., • Maintain standard operating procedures (SOPs), contribute to team roadmaps, and manage operational trackers to support team efficiency and workflow standards. Additional skills required include: • Proficiency in SQL or data visualization tools to interpret metrics and manage dashboards, with the ability to troubleshoot data discrepancies independently., • Demonstrated ability to manage complex relationships with diverse stakeholders, • Strong organizational skills with a focus on managing bug backlogs, process documentation, and project timelines., • Ability to navigate fast-paced, high-risk environments, successfully pivoting between business-as-usual operations and emergency response modes. EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description Job Title: Field Operations Intern Employment Type: Intern Division: Field Operations Department: Field Operations Work Schedule: Full-time/40-hours - In Person Salary Range: $23 - $28/hour The Field Operations Intern supports Superintendents and Project Managers by assisting with safety program administration, quantity tracking, schedule analysis, and job site documentation. This role offers hands-on experience in field coordination, schedule management, and construction quality within a dynamic construction environment. Responsibilities / Essential Functions • Support the administration of the project safety program to ensure a safe and compliant work environment., • Provide technical assistance by interpreting contract drawings, submittals, and project documentation., • Assist the assistant superintendent, superintendent, and project manager with daily and weekly activities, including preparing daily reports, conducting safety walks, compiling quantity reports, and updating project schedules., • Develop a clear understanding of the overall project schedule, including critical path analysis., • Review and contribute to the short-term planning process to ensure project milestones are met., • Participate in the quality assurance program by attending meetings, performing site inspections, and verifying materials for compliance with project specifications., • Coordinate subcontractor activities to support adherence to project timelines and safety requirements., • Maintain project documentation such as daily logs, RFIs, and submittal tracking to support effective communication and record-keeping., • Monitor onsite material deliveries and inventory to facilitate uninterrupted project progress., • Participate in project team meetings, communicating updates, challenges, and potential solutions., • Observe and report site conditions that could impact schedule, cost, or safety., • Utilize construction management software and tools to accurately track and update project information. Key Skills • Strong written and verbal communication skills to clearly convey information and coordinate with team members, clients, and subcontractors., • Demonstrated interest in construction management and the construction industry., • Proactive problem-solving abilities with an analytical mindset and excellent attention to detail for tracking schedules, quantities, and quality inspections., • Effective time management and prioritization skills to handle multiple tasks and meet deadlines in a fast-paced environment., • Strong organizational skills to manage project documentation and communications., • Ability to work independently and collaboratively within team environments., • Adaptable and eager to learn, with a team-oriented approach to support multiple stakeholders and address site challenges proactively. Required Experience • Currently pursuing a Bachelor’s degree in Construction Management, Engineering, or related field; preference for Civil Engineering or construction-focused programs., • Basic knowledge of construction site safety standards, practices, and protocols., • Proficient in Microsoft Office Suite (Excel, Word, Outlook) with aptitude for learning construction management software., • Ability to read and interpret construction drawings, submittals, and technical documents., • Strong organizational skills for managing documentation and reporting., • Basic understanding of construction scheduling, including critical path method (CPM) concepts.

Job DescriptionBenefits: • Health insurance, • Paid time off, • 401(k) Operations Manager – Commercial Mechanical Services Immediate Opening | Established Family-Owned Company | Excellent Benefits Are you an experienced Operations Manager, Service Manager, or Mechanical Operations Supervisor with a background in HVAC, plumbing, mechanical contracting, boiler services, or industrial field operations? We are working with a highly respected, family-owned commercial mechanical and boiler services company with more than 80 years in business. Due to continued growth, they are seeking an experienced Operations Manager to oversee daily operations, coordinate field service activities, manage personnel and resources, and ensure work is completed safely, efficiently, and on schedule. This is an excellent opportunity for a hands-on leader who understands the skilled trades, knows how to keep field operations running smoothly, and enjoys managing people, solving problems, and maintaining strong customer relationships. What We Offer • Health, dental, and vision insurance, • 401(k) with company match, • Defined Benefit Pension Plan, • Paid vacation, sick time, and holidays, • Ongoing training and professional development, • Stable, long-term employment with an established, family-owned companyKey Responsibilities, • Oversee daily field service and office operations., • Schedule and coordinate service calls, repairs, preventative maintenance, and mechanical projects., • Manage technician scheduling, manpower allocation, materials, tools, and equipment., • Monitor job progress, productivity, budgets, and project schedules., • Oversee work orders, job costing, invoicing, and operational documentation., • Communicate with commercial and industrial customers regarding service schedules, job progress, and operational issues., • Troubleshoot scheduling, staffing, and field-related challenges to minimize delays and downtime., • Coordinate purchasing of parts, materials, tools, and equipment., • Oversee company fleet, vehicles, and facility operations., • Ensure compliance with OSHA regulations, company safety policies, and applicable industry standards., • Work closely with technicians, office personnel, vendors, customers, and company leadership.Qualifications, • 5+ years of operations management, service management, or supervisory experience in mechanical contracting, HVAC, plumbing, boiler services, industrial maintenance, facilities management, or a related skilled-trades environment., • Alternatively, strong plumbing or mechanical field experience combined with facilities/property management and personnel supervisory experience., • Commercial boiler or mechanical contracting experience is a significant plus., • Working knowledge of mechanical systems, HVAC equipment, boilers, plumbing, or related industrial equipment., • Experience coordinating field technicians, service calls, maintenance work, or projects., • Strong leadership, organizational, and problem-solving abilities., • Excellent communication and customer service skills., • Comfortable interacting with customers, technicians, vendors, and company leadership., • Familiarity with scheduling, work order, and job management software., • Proficiency with Microsoft Office.Ready for Your Next Opportunity?

Job DescriptionDescription: About Caliber Service Management We are a family of value-driven companies offering a full range of soft and hard facility management services (Landscaping, Snow Removal, Property Enhancements, Project Management, Lot Services and Stormwater Management) that aid in providing safe and attractive facilities. With over 100 years of industry experience collectively, our team of subject matter experts is committed to effective performance and successful partnerships with asset, property and facility managers as well as real estate investment trusts. We take tremendous pride in helping solve, support, and maximize the true potential of each property. Caliber is a privately held LLC with annual revenue greater than 50 million and we proudly serve more than one thousand high performing commercial, industrial and retail locations. With more than forty million square feet of exterior grounds care, emergency response, construction and snow removal, our workforce includes more than one hundred and fifty team members and over one thousand service partners. Job Summary *This role is dedicated to a large, single site, corporate campus in West Chester county NY. Commercial landscape and snow removal experience required The Site Operations Manager provides leadership, direction, oversight and responsibility within a large Fortune 500 corporate campus. Responsibilities • Provide daily, AM site inspections, weather/condition reports and operational plans for service., • Execute, direct, service delivery. Manage active storms, pre and post storm plan and communicate to all stake holders, • Plow, de-ice, clearing support, • Read, Understand and Implement detailed facilities maintenance Scopes of Work and Service Level Agreements, • Facilitate communications in the field between team members, Caliber Operations Managers, Caliber Service Management Affiliates, client location., • Manage the client; up to and including client Regional Vice Presidents., • Conduct Service Validations, • Train and guide vendors as required, • Provide guidance and feedback to Caliber Service Management, • Maintains Quality Control Reports, • Resolve customer problems by applying resources as necessa, • Engage and entertain the customer as appropriate, • Conduct training and presentations concerning scope of work to site personnel and providers, • Foster a positive team environment, • Ensure confidentiality of internal and external data, • Perform ad-hoc projects and other duties as assigned, • Responsibilities frequently require emergency support, mobilization and extended engagement (weekends/after-hours/holidays); scheduled and non-scheduled including but not limited to property damage and snow emergencies Professional Skills • Customer Service – Advanced, • Verbal Communication – Proficient, • Written Communication – Proficient, • Teamwork – Proficient, • Relationships – Advanced, • Organizational Awareness – Proficient, • Problem Solving – Proficient, • Process Orientation – Proficient Role Specific Skills • Proficiency in Microsoft Office tools (Word, Excel, Access, Power Point), • Snow fighter/warrior mentality, • Capable of working outside in supervisory-inspection capacity in all weather conditions, • Able to climb ladders and perform roof top maintenance inspection tasks, • Able to be present on site and on call with limited delay Requirements: Minimum Qualifications • SIMA, ASM/CSP certified a plus, • 5 years of commercial snow removal leadership and management required Other Relevant Qualifications • Strong multi-unit enterprise facilities management experience preferred in the following skills: Landscaping, Irrigation, Snow-Ice Programs, Interior and exterior facilities management, and Janitorial Services, • Experience in a trade, • Experience in facilities industry

Job DescriptionIT Director, Direct-Hire Location: New York City, NY (Maiden Lane / Wall Street) Work Model: Onsite 5 days a week for the first 60 days; transitioning to a hybrid model of 4 days onsite per week thereafter. Additional Locations Supported: Manhattan, NY; Irvine, CA; Miami, FL; PA About the Role We are seeking a hands-on, business-minded IT Director for our client to regain control of their IT operations, reduce the overdependence on outsourced vendors, and build a proactive, scalable technology function. In this role, you will be the strategic and operational leader of our technology environment. You will be tasked with stabilizing current IT operations, leading a secure cloud transformation, and driving the automation of manual legal and business workflows. The ideal candidate is a "straight-talker" who can bridge the gap between complex infrastructure concepts and practical business solutions, collaborating effectively with attorneys, support staff, and firm leadership. Key Responsibilities Strategic Leadership & Transformation • Develop and own a scalable technology roadmap that aligns with the firm’s growth and long-term vision., • Transition the IT department from a reactive support model to a proactive, service-oriented function., • Create and maintain comprehensive IT documentation, including application inventories, hardware/software update roadmaps, ticket tracking trends, and security action plans., • Provide clear, jargon-free reporting to firm leadership regarding IT priorities, project statuses, and systemic issues. Vendor & Operations Management • Take ownership of outsourced IT and cybersecurity vendor relationships, holding them accountable to SLAs and contract terms., • Bring critical operational knowledge back in-house to reduce over-reliance on external managed service providers., • Oversee daily IT operations, managing internal staff (including a long-tenured IT Manager and support personnel) while fostering a collaborative, accountable team culture. Process Automation & Systems Integration • Evaluate current disparate systems across multiple offices and implement a centralized, standardized structure., • Drive workflow automation to solve highly manual legal and administrative processes, including new matter intake, conflict checks, client/matter setup, and complex billing workflows., • Connect multiple existing applications to eliminate duplicate data entry and manual scanning/editing. Infrastructure, Cloud & Cybersecurity • Lead the firm’s transition to a secure, cloud-based infrastructure, leaning heavily into the Microsoft and Azure ecosystems., • Oversee infrastructure operations, ensuring high application visibility, reliability, and system performance., • Manage modern device management initiatives, including Intune and MDM/MAM deployments., • Ensure rigorous cybersecurity oversight, implementing necessary security actions following cyber assessments and penetration tests.Required Skills & Experience, • Balanced Technical Expertise: A blended background consisting of roughly 50% application engineering/management and 50% infrastructure oversight., • Cloud & Infrastructure: Proven hands-on experience driving cloud transformation, specifically within Microsoft Azure, Microsoft 365, Intune, and MDM/MAM environments., • Workflow Automation: Strong background in systems integration and business process automation, ideally within a legal or professional services environment., • Project Management: Demonstrated ability to run technical project delivery. (PMP certification is a plus, but practical delivery experience is required)., • Vendor Negotiation: Strong track record of managing enterprise vendors, auditing contracts, and ensuring firm-first accountability., • Helpdesk Management: Experience modernizing helpdesk/ticketing systems, implementing preventative maintenance, and tracking issue trends. Powered by JazzHR Cb4n2rHCwg

Job DescriptionDescription: Job Title: Assistant General Manager Reports To: General Manager Department: Operations Employment Type: Salaried, Exempt Salary: $85,000-$95,000 plus bonus and benefits About José Andrés Group José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. Position Summary The Assistant General Manager (AGM) is a hands-on leader who partners with the General Manager to deliver flawless daily operations, an exceptional guest experience, and a healthy, high-performing team. The AGM champions JAG standards on the floor, develops supervisors and hourly teams, stewards cost controls, and ensures compliance—while embodying JAG’s culture and service philosophy every shift. Key Responsibilities Operational Leadership Lead floor operations to JAG service standards across all dayparts and activations (à la carte, bar, private dining, events). Execute and uphold Standard Operating Procedures (SOPs); identify gaps and propose improvements. Oversee opening/closing, cash handling, reservations/guest flow, table management, and shift deployment. Ensure facility readiness, cleanliness, maintenance follow-up, and adherence to health, safety, and labor regulations. Sales & Brand Growth Drive topline through hospitality-driven sales: reservations strategy, pacing, upselling, features, and promotional initiatives. Support local marketing activations, community outreach, and guest recovery that builds loyalty. Monitor guest feedback platforms, address trends with action plans. Financial Performance Support P&L management with the GM: weekly tracking, forecasting, and variance analysis. Optimize labor through smart scheduling, productivity targets, and in-shift deployment. Partner with Culinary/Beverage on inventory accuracy, COGS controls, and waste reduction. Team Leadership & Development Recruit, select, and onboard top talent; maintain a strong bench of supervisors/captains. Deliver ongoing training and coaching (service, systems, compliance, product knowledge). Conduct performance check-ins, document feedback, and support progressive discipline when needed. Foster an inclusive, accountable, and learning-focused culture aligned to JAG values. Guest Experience & Service Excellence Be highly visible on the floor; model anticipatory hospitality and effective table touches. Lead service line-ups/pre-shift communications; calibrate standards across FOH stations. Resolve guest issues promptly with empathy and sound judgment; follow through on recovery. Project Support & Openings Assist with new concept or seasonal/menu launches, pop-ups, and private dining/event execution. Contribute to opening playbooks, training plans, and readiness checklists as assigned. Requirements: Required Qualifications • 3–5+ years of progressive FOH leadership in upscale/casual-fine or fine dining; prior AGM or Multi-Shift Manager experience preferred., • Demonstrated success in leading teams on a busy floor while managing costs, quality, and compliance., • Strong working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace., • Proven ability to coach, give feedback, and develop supervisors and hourly talent., • Excellent communication, professionalism, and conflict-resolution skills., • DOH/Health & Safety, alcohol service, and labor compliance familiarity., • Wine/spirits and culinary knowledge to support menu guidance and sales., • Flexibility to work nights, weekends, and holidays. Working Conditions & Physical Requirements Stand and walk for extended periods (up to 8 hours). Lift/push/pull up to 30 lbs. occasionally. Frequent reaching, bending, listening, and visual acuity in a fast-paced environment. Exposure to hot/cold environments and cleaning chemicals per safety standards. In Return, We Offer You Competitive compensation and performance-based bonus opportunities Comprehensive health & wellness benefits Retirement savings plans Employee dining discounts Growth in a values-driven, award-winning hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job DescriptionDescription: Job Title: Assistant General Manager Reports To: General Manager, Zaytinya Department: Operations - FOH Employment Type: Salaried, Exempt Salary Range: $90,000 - $100,000 per year About José Andrés Group José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. Zaytinya NYC offers an innovative mezze menu inspired by Turkish, Greek and Lebanese cuisines served up in a sleek and modern setting. Position Summary The Assistant General Manager (AGM) is a hands-on leader who partners with the General Manager to deliver flawless daily operations, an exceptional guest experience, and a healthy, high-performing team. The AGM champions JAG standards on the floor, develops supervisors and hourly teams, stewards, cost controls, and ensures compliance—while embodying JAG’s culture and service philosophy every shift. Key Responsibilities: Operational Leadership Lead floor operations to JAG service standards across all dayparts and activations (à la carte, bar, private dining, events). Execute and uphold Standard Operating Procedures (SOPs); identify gaps and propose improvements. Oversee opening/closing, cash handling, reservations/guest flow, table management, and shift deployment. Ensure facility readiness, cleanliness, maintenance follow-up, and adherence to health, safety, and labor regulations. Sales & Brand Growth Drive topline through hospitality-driven sales: reservations strategy, pacing, upselling, features, and promotional initiatives. Support local marketing activations, community outreach, and guest recovery that builds loyalty. Monitor guest feedback platforms, address trends with action plans. Financial Performance Support P&L management with the GM: weekly tracking, forecasting, and variance analysis. Optimize labor through smart scheduling, productivity targets, and in-shift deployment. Partner with Culinary/Beverage on inventory accuracy, COGS controls, and waste reduction. Team Leadership & Development Recruit, select, and onboard top talent; maintain a strong bench of supervisors/captains. Deliver ongoing training and coaching (service, systems, compliance, product knowledge). Conduct performance check-ins, document feedback, and support progressive discipline when needed. Foster an inclusive, accountable, and learning-focused culture aligned to JAG values. Guest Experience & Service Excellence Be highly visible on the floor; model anticipatory hospitality and effective table touches. Lead service line-ups/pre-shift communications; calibrate standards across FOH stations. Resolve guest issues promptly with empathy and sound judgment; follow through on recovery. Project Support & Openings Assist with new concept or seasonal/menu launches, pop-ups, and private dining/event execution. Contribute to opening playbooks, training plans, and readiness checklists as assigned. Requirements: 3–5+ years of progressive FOH leadership in upscale/casual-fine or fine dining; prior AGM or Multi-Shift Manager experience preferred. Demonstrated success in leading teams on a busy floor while managing costs, quality, and compliance. Strong working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace. Proven ability to coach, give feedback, and develop supervisors and hourly talent. Excellent communication, professionalism, and conflict-resolution skills. DOH/Health & Safety, alcohol service, and labor compliance familiarity. Wine/spirits and culinary knowledge to support menu guidance and sales. Flexibility to work nights, weekends, and holidays. Working Conditions & Physical Requirements Stand and walk for extended periods (up to 8 hours). Lift/push/pull up to 30 - 50 lbs. occasionally. Frequent reaching, bending, listening, and visual acuity in a fast-paced environment. Exposure to hot/cold environments and cleaning chemicals per safety standards. In Return, We Offer You Competitive compensation and performance-based bonus opportunities Comprehensive health & wellness benefits Retirement savings plans Employee dining discounts Growth in a values-driven, award-winning hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job Description About January Digital January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible. As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more. Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work in 2025 and 2026, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Steve Madden. Our Team is AI-enabled At January Digital, we combine deep expertise, creativity, and AI innovation to deliver meaningful results. Our team advances through continuous training that keeps us and our clients ahead. We seek candidates with proven AI skills in developing and refining AI inputs, effective use of key tools, and the ability to apply AI to real business challenges. Equally important are sharp critical thinking and a commitment to using AI responsibly to create lasting impact. About the role Team January Digital is looking to fill a Director role for our agency team. This role requires deep past experience across the digital media landscape and you will be most successful if you have had hands-on experience in multiple channels. You will be the key leader in the strategic development of your client(s) digital media and how it relates to their business objectives. You will drive communication around industry thought leadership and be seen as a thought leader within your own team and for your own clients. An important part of this job is to be the main strategic lead with your client(s) to be knowledgeable about the industry around you which will help inform strategic goals, drive success through your team's operations and develop opportunities to enable growth. Inside January Digital, you will also have a role of overseeing and managing a team and are held accountable for the functions within your agency team. Responsibilities • Devise the vision to achieve client's strategic objectives through meaningful thought leadership., • Develop a deep understanding of each client's business and leverage data to deliver consistent results and guide growth opportunities to reinforce the agency's strategic value., • Build trust with clients by developing a standard of excellence around performance and brand marketing focused on predictable, data-correlated plans to meet business goals., • Demonstrate thought leadership by identifying key industry changes & evolutions, and emerging technology innovations to provide informed recommendations and propose solutions to clients proactively., • Drive account strategic success through development and management of short and long term goals, client growth opportunities, and oversight of complex deliverables including quarterly business reviews and annual multi-channel budget planning., • Lead management of client communication needs across the team and strive to exceed client service expectations., • Direct team operations to ensure successful delivery of media through development of effective cross-channel marketing plans, flawless campaign management, and data analysis with intent to provide data-led strategic recommendations., • Lead a team of employees to positive outcomes by providing thoughtful management, training in key areas, and fostering an environment for growth and development opportunities., • Lead strategic client relationship development and identify opportunities to achieve business growth., • Collaborate with senior leadership to problem solve company challenges and drive the achievement of company growth goals., • Produce strategies that deliver interoperability across online and offline channels where possible to meet measurement needs that reflect the omnichannel nature of the consumer journey. (through collaboration with internal analytics team and external partners), • Proactively work together across teams internally to drive agency development with new business opportunities., • Travel Requirements: This role requires up to 25% travel. Must be able and willing to travel between NY & Dallas offices and to client and other company meetings within the U.S., as needed. Qualifications • 9+ years' experience in managing paid media across digital channels – search (organic and paid), social, display, programmatic, and video, • 4+ years' experience managing multi-layered teams, • Strong hands-on expertise in Google Ads and Paid Social is required, • Understanding and demonstrated experience of performance media principles - driving positive ROAS, maximizing lead generation and marketing subscription-based programs through the full marketing funnel and across marketing channels with a strong focus on e-commerce and retail clients preferred, • Experience with advanced measurement methodologies such as incrementality testing, media mix modeling, or similar frameworks is strongly preferred, • Experience managing large-scale media budgets (ideally $20MM+ annually), • Experience across affiliate marketing and brand media is a plus, • Proven ability to produce innovative multi-channel media plans and go-to-market strategies for complex clients - you are a strong strategic thinker, with the ability to translate quantitative and qualitative data and insights into innovative marketing strategies., • Analytically minded - you aren't afraid to dig in to troubleshoot issues and you're always thinking about ways to improve in order to drive retention of clients., • Strong project management skills with ability to prioritize and manage multiple initiatives simultaneously to meet deadlines., • Has a positive 'no task is too small' attitude and can-do mentality to drive teams forward., • Excited by digital marketing trends and inspired to enact best-in-class programs for clients., • Excellent team player with strong collaboration skills and ability to thrive in a fast-paced environment. You are agile in both leadership and execution., • Consistently demonstrates behavior in line with January Digital's core traits., • Agency or consultancy expertise and comprehensive business understanding in the retail, CPG, or technology landscape preferred., • Experience working with creative and development teams to produce and iterate digital assets preferred., • NYC-based or willingness to work from the NYC office in line with hybrid expectations preferred, • U.S. citizenship or permanent residency is required for this position. Benefits & Perks • Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility, • Flexible PTO and Half-Day Fridays, • Philanthropic Efforts and Paid Time Off to Volunteer, • Fully covered medical, dental, and vision insurance, • Annual Wellness Stipend, • Currently a hybrid work environment with stunning NYC & Dallas offices, • Suite of parental benefits, including generous paid leave, 529 scholarship fund, Milk Stork, and fully stocked mother's room January Digital is committed to providing our employees with flexible work options that allow them to balance their professional and personal responsibilities. As such, we offer a hybrid work policy that allows employees to divide their time between working in the office and working remotely. Under this policy, employees are required to work in either our Dallas or NYC office at least 5 days per month, however you are welcomed to come in as often as you'd like! These days will be determined by your manager and/or team. The base salary range for this role in New York City is $135,500 to $165,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to qualifications for the role, experience level, skillset, and specific work location. We expect the majority of the candidates who are offered roles at January Digital to enter the organization at a pay rate across this range and based on these factors, with room for internal growth through our annual merit increases. January Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-Hybrid

Job Description Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in Brooklyn, NY. Operations Manager Compensation & Benefits • Starting salary of $140,000+ annually, • Comprehensive Health, Dental, and Vision Insurance, • Company-provided vehicle, • Full electronics package (computer, phone, and other necessary equipment), • 401(k) plan with company match, • Paid Time Off (PTO), paid holidays, and sick leave The Operations Manager is responsible for driving exceptional client satisfaction by consistently exceeding expectations and ensuring the timely, efficient, and profitable delivery of services in accordance with the company's contractual commitments. This role focuses on achieving high performance through continuous process improvement, employee training, and professional development. The ideal candidate is a strong and effective leader who fosters a positive team environment, embraces change, and remains flexible and open-minded as the company continues to grow and evolve. Operations Manager Responsibilities • Lead and oversee the day-to-day mitigation operations for water, fire, mold, biohazard, and other emergency restoration projects., • Manage, mentor, and support mitigation supervisors, project managers, and field technicians to ensure high performance and accountability., • Ensure all work is completed in accordance with IICRC standards, company Standard Operating Procedures (SOPs), and all applicable safety regulations., • Schedule crews, equipment, and resources effectively to meet response time expectations, production goals, and client deadlines., • Monitor job progress from start to finish, ensuring quality workmanship, operational efficiency, and exceptional customer satisfaction., • Review scopes of work, estimates, documentation, and job files for accuracy, completeness, and compliance with company and insurance requirements., • Coordinate with insurance adjusters, property managers, subcontractors, and clients to facilitate smooth project execution and communication., • Track and analyze key performance indicators (KPIs) to drive operational improvements and achieve company goals., • Oversee equipment inventory, maintenance schedules, fleet readiness, and warehouse organization to ensure operational efficiency., • Recruit, train, coach, and develop team members while supporting hiring, onboarding, performance management, and employee retention initiatives., • Enforce safety protocols, PPE requirements, and regulatory compliance across all jobsites and company operations., • Resolve escalated customer concerns and operational challenges promptly while maintaining a high level of professionalism and client satisfaction., • Participate in and support after-hours on-call rotations, emergency response planning, and disaster response coordination., • Collaborate with leadership to improve workflows, implement best practices, and identify opportunities for increased efficiency and profitability., • Monitor job costs, labor utilization, and production metrics to help ensure projects remain on budget and meet financial objectives., • Foster a culture of accountability, teamwork, continuous improvement, and exceptional customer service throughout the organization. Operations Manager Requirements: • 5+ years of management experience within the restoration industry, • Proven ability to build, motivate and maintain a high performing team, • Proficiency with the Microsoft® Office Suite (Word, Excel, PowerPoint, and Access) and internet and software Systems, • Organizational and time management skills with the ability to prioritize a variety of tasks/projects, • Self-motivated, responsible, and accountable. Identifies own learning needs and seeks appropriate steps to continue continual self-development, • Bilingual is a plus, • Experience with Xactimate is a plus Keywords: management, construction, leadership #P1IND

Job DescriptionAbout Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management. Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments. Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support. We are looking for an Assistant General Manager to join our growing team. This person will be responsible for Operations. In this role you will oversee the full scope of our overnight last-mile delivery operation; you will lead warehouse and driver operations, ensure safety, optimize performance, drive operational efficiency, and maintain our commitment to a 95 %+ delivery success quality rate by owning your workstreams and influencing any upstream or downstream owners. This role is ideal for a leader with deep operational expertise who thrives in fast-paced, high-growth logistics environments and who can drive cross-functional collaboration to deliver outstanding results. How you'll make an impact: • Create and maintain a strong safety culture that eliminates risks from the operation, • Support, coach, and lead a large team of drivers, dispatch, and team leaders, • Demonstrates initiative in all areas of the business. Has a bias for action and a passion for results., • Develops team leaders who can drive results in the business, • Own all operational KPIs for your assigned shift/workstreams, including delivery success rate, safety metrics, labor and productivity, and route efficiency., • Uses process and project management skills to deliver significant and measurable results, • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives, • Partner with leadership on other shifts and workstreams to ensure seamless 24-hour operations., • Able to stand in for the Site General Manager as needed., • Perform all duties as identified by the General Manager and/or other leadership. About you: • 5+ years of experience in operations leadership, with at least 2 years of direct report and performance management experience, • Proven track record of delivering results against safety, compliance, and operational KPIs., • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • A proven capacity to collect and assess complex data, using those insights to formulate, propose, and deploy effective business solutions., • Proficiency in operations management systems, routing software, and productivity tools., • Strong understanding of last-mile delivery logistics, • Preferred:, • Strong financial acumen, with experience managing labor budgets and operational P&L elements., • OSHA, DOT, or other relevant safety certifications., • Lean, Six Sigma, or continuous improvement certifications., • Bilingual (English/Spanish) is a plus. Compensation for this role is based upon prior experience and is up to $115,000. What you'll love about Odeko: • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!, • Competitive compensation, healthcare benefits, and opportunity for equity, • Other great perks - Full lists of benefits available upon request Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it. Who you are Metropolis is seeking a Manager, Launch Operations (East Region) to oversee hundreds of regional site launches and ensure operational readiness from contracting through post-launch monitoring. In this highly cross-functional role, you will partner closely with Local Operations, Sales, Business Development, Product, and Tech teams to maintain real-time visibility into deployment progress, ensure alignment across leadership, and hit crucial launch timelines. Your work will directly impact individual and enterprise onboarding, shape new product features, and drive subscriber conversion to deliver a seamless experience for our partners and members across the region. As a serial problem-solver, builder, and data-driven decision-maker, you thrive in ambiguous, fast-paced environments, comfortable digging into data, challenging standard operational methods, and turning chaos into structure to continuously scale operations. What you'll do • Oversee hundreds of new site launches across the East Region from contracting through post-launch execution, • Provide occasional in-person support on go-live days through required regional travel, • Manage budgeting and signage requests for your region, coordinating timely ordering with field teams to eliminate expedited shipping costs, • Own regional launch reporting for company leadership, maintaining a real-time pulse on project statuses, • Collaborate alongside Sales, Product, Tech, and Local Operations to keep all launch deliverables on track, • Partner with property managers, real estate partners, and internal operations to support comprehensive tenant and enterprise onboarding, • Educate and align field teams on new platforms, tools, and updated Standard Operating Procedures (SOPs), • Partner with Product and Tech to build automated tools and establish SOPs that eliminate manual operational work, • Leverage AI tools, Salesforce, and Trello to optimize data flows, maintain system hygiene, and streamline static workflows into high-output processes, • Deploy automated pre-launch email drip campaigns to drive subscriber conversion and user adoption What we're looking fo 5+ years of total work experience, with 3+ years in operations, strategy, consulting, or project management Demonstrated track record of managing complex, multi-site projects from contracting to post-launch execution • Proficiency or working knowledge of project management and CRM tools such as Salesforce, Trello, JIRA, and Tableau, • Experience using AI tools to optimize workflows, • Experience pulling data and owning operational metrics reported directly to executive leadership, • Proven experience deploying automated email campaigns to drive user or subscriber conversion, • Exceptional interpersonal skills with the ability to build trust across internal teams, external partners, and property managers, • Willingness to travel occasionally for critical on-site go-lives, • Passion for transportation, parking, mobility, logistics, or real estate technology, • Experience in a fast-paced tech environment Anticipated Base Salary: $90,000.00 – $120,000.00 annually. Actual base pay offered is determined by qualifications, years of relevant experience, skills, education, certifications, and geographic location. Base pay is part of Metropolis's total compensation package, which may include healthcare benefits, a 401(k) plan, short- and long-term disability coverage, basic life insurance, bonus plans, and more. Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs — without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law. We are committed to providing a welcoming, accessible hiring experience. If you need a reasonable accommodation for any part of the application or interview process, please reach out to us at recruiting@metropolis.io.

Job Description Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. The Role: Assistant Manager, Retail Operations: The Assistant Manager of Retail Operations reports to the Store Manager and is responsible for executing operational standards in their Reformation store location. The Assistant Manager of Retail Operations will help standardize processes and execute strategies for project management, budget management, and internal reporting. They will roll-up their sleeves to help drive real, sustainable implementation. The Assistant Manager of Retail Operations Manager is a big picture thinker and a hands-on doer; is smart, adaptable, collaborative, and comfortable working with all levels in the store and HQ Leadership. This is a great role for a motivated self-starter looking to gain a deep understanding of a vertically integrated fashion business and managing the challenges that come from a quickly growing company. The ideal person is willing to pitch in anywhere there's an opportunity--big and small--even if it is outside of the normal job responsibilities. What You'll Do: • Partners with cross functional teams to ensure execution of applicable policies, procedures, and updates, • Implements, maintains and continuously manages suitable tools and metrics to support project effectiveness while aligning with the growing and scaling needs of Reformation, • Executes and maintains business processes, best practices, and other documentation, • Interfaces regularly with key cross-functional partners to solicit, evaluate and filter feedback to ensure teams' perspectives and needs are included in decision-making, • Develops compelling, insightful recommendations through data, analysis and qualitative learning, • Performs ad hoc analysis and business operations reporting, • Supports budget management and reporting for store location, • Identifies and prioritizes the company's strategic initiatives and serves as change agent, • Partners with Store Manager and Corporate Field Leaders to develop framework for tackling complex business problems, and works to achieve critical business goals Retail Operations • Continually improve operational systems, processes and policies – support better management reporting, information flow, and organizational planning, • Maintain Standard Operating Procedures and supervise all finished goods inventory moves and transfers including allocations/receiving, inventory adjustments, RTVs, damages/defects. Inventory Control / Loss Prevention • Run variance reports, audits, and support annual physical inventories, • Oversee regular inventory counts; monitor and assist with monthly cycle counts and inventory reconciliations in stores, • Help teams meet shrink goals by executing Loss Prevention standards, and conducting Loss Prevention awareness training. People Management/ Training • Maintain a Retail Operations training guide, • Provide digital and on-site training as needed to maintain efficient and knowledgeable operations competencies in store Reporting / Communication • Effectively present information and respond to questions from retail, DC, and corporate teams, • Complete weekly and monthly inventory reporting, • Track operational metric performance on a weekly basis to ensure SLA compliance What You'll Bring: • 2-3 years experience in retail operations and retail management, • Experience working with a sales or retail organization and/or operationally intensive business., • Ability to work in a fast-paced and ever-changing environment, • Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement, • Motivated to get results, and maintain the most accurate inventory possible., • Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong working knowledge of excel and google, • The skills to collaborate with cross-functional partners in the pursuit of shared business outcomes, • High attention to detail, a proactive sense of urgency and ability to prioritize important work and meet deadlines., • Strong interpersonal skills to train, coach, and lead by example and the ability to interact effectively with diverse personalities., • Driven approach to take on new challenges with the self-motivation for your work and career that inspires others, • An effective and expedient problem-solver, strong business acumen with a keen attention to detail, • Positive attitude and feels there is no task too small and no task too large, • Strategic problem solver - assess the situation, identify opportunities, dependably execute, • Solution-oriented approach and ability to thrive in a fast-paced and fluid environment, as well as situations of ambiguity and uncertainty, • Understanding of Retail Labor Laws, • GSuite experience a plus Compensation: The wage for this full-time position is $50,000 - $70,000 per year. • Available to work a minimum of 40 hours per week, • Daily open availability across a full 7 day work week, • Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: • Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work., • We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees., • We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds., • We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world., • You'll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment., • We care about the causes our employees care about so we donate to community efforts on a yearly basis., • We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff! Reformation is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We're here to ensure you have what you need to show up as your best self. Still don't know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you. If this role doesn't totally excite you, consider applying to our general application. Want some more?! - Sustainability, Forbes, Fast Company California Applicant Privacy Notice found here

Job Description JOB TITLE: Franchise Business Consultant (FBC) II FLSA Exempt REPORTS TO: Regional Manager, Sr. Regional Manager Job Type Full Time Employee DEPARTMENT: Operations Team LOCATION: NJ, GA or VA SUMMARY The Franchise Business Consultant (FBC) serves as the primary operational partner and field consultant between Tous les Jours franchisees and the corporate office. Reporting to the Regional Manager (or Sr. Regional Manager), the FBC is directly responsible for a portfolio of assigned franchise locations. The core mission of this role is to drive sustainable revenue growth and ensure strict adherence to brand standards across the assigned stores. This is achieved through hands-on support for New Store Openings (NSO), in-depth sales performance analysis, operational consultation to improve store efficiency and QSC compliance, and acting as the central point of contact for all franchisee communications and issue resolution. The FBC is instrumental in executing corporate strategies at the store level and ensuring the financial health and operational excellence of the franchise system. JOB DUTIES 1. Brand Standard Compliance & Oversight • Audit & Remediation: Conduct quarterly Quality, Service, and Cleanliness (QSC) audits for all assigned stores, identifying operational deficiencies and managing the franchisee to ensure timely correction and improvement., • Policy Implementation: Monitor and guide franchisees to ensure adherence to all corporate policies and standards regarding Brand Identity (BI), Store Identity (SI), and operational procedures., • Policy Coordination: Serve as the intermediary between franchisees and corporate departments (e.g., Marketing, SCM) to coordinate the rollout of new or changed company policies, addressing franchisee inquiries and ensuring smooth implementation., • Initial Policy Feedback: Contribute constructive, low-level operational feedback to relevant corporate departments regarding the feasibility and impact of potential new policies on franchisees before final implementation. 1. Sales Performance Analysis & Consulting • Sales Monitoring: Manage a portfolio of 10 to 15 assigned franchise locations, daily monitoring their sales, and key operational metrics to ensure targets are achieved and maintained., • Data-Driven Consultation: Conduct in-depth analysis of POS sales data and Sales Mix composition to diagnose performance gaps and provide strategic recommendations to franchisees for continuous revenue growth., • Menu Optimization: Provide consultation on adjusting the product mix and display strategy within the standardized franchise menu to ensure the offering is optimally aligned with the local trade area and customer demographics, driving higher sales for preferred categories., • New Product Launch (NPL) Adoption: Proactively communicate with and encourage franchisees to place initial orders for new products and consistently follow up with non-ordering stores to drive rapid adoption and proliferation of newly launched menu items. 1. Franchisee Revenue Activation • Revenue Growth Planning: Develop and execute sales activation strategies based on data analysis. This includes planning and implementing local promotions (for the entire portfolio or specific stores) and analyzing their effectiveness., • Local Market Penetration: Propose and support area marketing activities such as collaborating with local influencers, seeking media exposure, or engaging with community organizations to increase brand awareness and foot traffic., • Optimized Menu Strategy: Provide consultation on market-specific menu configuration to ensure the product offering is optimally aligned with the local trade area and customer demographics. 1. New Store Opening (NSO) Support & Stabilization • Pre-Opening Coordination: Collaborate with the Interior Design team and the franchisee on operational aspects of the Floor Plan and store design. Coordinate initial product selection, menu planning, and logistics (w/SCM team) to ensure a smooth pre-opening phase., • On-Site Setup & Training: Travel to the NSO site to directly manage and execute the operational setup, including equipment testing, inventory organization, and securing necessary smallwares and supplies., • Staff Training: Conduct comprehensive, on-site, pre-opening training for the newly hired store staff on all necessary job functions., • Opening Day Support: Provide direct operational support during the store's initial opening days, offering hands-on coaching and training to the franchisee and staff in a live customer environment., • Post-Opening Follow-Up: Provide extensive remote support and follow-up consultation to the new franchisee to ensure smooth operational stabilization, including addressing inquiries and requests related to daily store management., • Initial Sales Consultation: Monitor daily sales performance and conduct preliminary Sales Mix analysis immediately following the opening to identify early opportunities and consult on strategies for maximizing initial revenue. 1. Risk Management • Issue Resolution: Act as the first responder to store-level operational issues and conflicts between the franchisee and the company to prevent escalation., • Escalation & Action: Report significant issues through the established reporting structure and execute necessary actions or sanctions, as directed by management, to resolve the situation., • Legal Compliance: Consult with the Legal team on initial steps regarding potential compliance breaches that may lead to significant risk., • Financial Collection Support: Collaborate with the Accounting team to communicate with franchisees regarding overdue payments (e.g., product payments, royalties) and execute necessary actions to collect long-term receivables. 1. Cross-Functional Collaboration & Administration • Project Participation: Participate in corporate initiatives or projects related to franchise business operations, such as manual updates or system overhaul task forces (full-time or part-time capacity)., • Primary Point of Contact: Serve as the central Point of Contact (POC) for all general franchisee inquiries and requests, effectively bridging communication between the franchisee and all other corporate departments. QUALIFICATIONS • Education: High School Diploma or GED required. An associate's Degree or relevant training in Hospitality or Business is preferred. A bachelor's degree in Business, Marketing, or a related field is preferred., • Experience: Minimum of 2 years of progressive, direct experience in multi-unit operations, QSR, or franchise consulting is required. Demonstrated ability to independently manage a portfolio of stores and drive sales performance., • Skills: Proficiency in basic computer skills (MS Office, Email) and POS systems. Strong verbal and written communication and interpersonal skills. Proven ability to learn new operational standards quickly and train others effectively., • Other: Valid driver's license and reliable transportation required. Willingness to travel domestically for NSOs and regular store visits (Up to 75% travel).

Job DescriptionRole Overview Walkup Studio is hiring a Operations Manager to architect, run, and continuously improve the systems that power our work—strategy, content production, talent/influencer programs, and client service. You'll be the operational heartbeat across resourcing, finance ops, legal/contract workflows, and delivery—ensuring our teams ship excellent work on time, and on scope. What You'll Do Operational Leadership Build agency operating systems: planning cycles, weekly business rhythm, dashboards, and post-mortems. Translate strategy into resourced, calendarized plans; pressure-test scopes, timings, and budgets before we commit. Run capacity management and staffing across strategy, creative, production, community, and paid support. Finance & Commercials Partner with Founders on forecasting, margin targets, and monthly close hygiene (accruals, WIP, COGS, revenue pacing). Improve quoting/scoping templates; track burn vs. budget; flag risk early and drive change orders. Oversee invoicing cadence, collections follow-up, and vendor payments; standardize POs and cost controls. Process & Tooling Evaluate and implement tooling for project management, asset routing, approvals, and reporting; drive adoption and SOPs. Standardize briefing, content calendars, QA, and delivery workflows across platforms (IG/TikTok/YouTube/Pinterest, etc.). Continuously optimize: identify bottlenecks, measure cycle times, and roll out process improvements. Legal, Talent & Compliance Operationalize SOWs/MSAs, NDAs, and talent/influencer agreements; maintain version control and clause libraries. Ensure usage rights, licensing windows, whitelisting/boosting permissions, and FTC disclosure compliance. Manage vendor onboarding (COIs/W-9s), risk checks, and insurance requirements for productions and events. Client & Team Operations Establish a consistent client operating cadence (QBRs, status, reporting) and coach teams on accountability. Build a vendor/talent bench; negotiate rates and SLAs. Hire, mentor, and performance-manage Operations/PM staff; nurture a culture of clarity, speed, and ownership. What You'll Bring 2-4 years in operations/project management at a marketing, social, or creative agency (multi-client environment). Proven track record running complex content/talent programs and production calendars with measurable results. Strong financial literacy: revenue recognition, margin management, forecasting, and cost controls. Fluency in SOWs, scopes, change orders, and usage/rights mechanics (organic, paid, whitelisting, renewals). Data-driven and systems-minded with excellent written comms and stakeholder management. Tech expertise (or equivalents): Asana/Notion/Monday, Google Workspace, Slack, QuickBooks (or similar), e-signature, DAM. Nice to Have Experience with influencer EMV/measurement, social listening, and analytics dashboards. Production experience and event coverage workflows.

Job DescriptionThe Paratransit Operations Manager will manage the day-to-day responsibilities and process of the Paratransit team. They will train, support, and provide guidance to team members. Ensure First Student is the industry leader in leveraging technology to create operational efficiencies while providing best in class customer offerings.$86,000 - $95,000 based on experienceMajor Responsibilities • Manage the activities of Paratransit team., • Build and maintain a strong functional team through effective recruiting, training, coaching, team building and succession planning., • Prepare and participate in the preparation of staff development plans for each functional associate who is a member of the team., • Assess the skills and skill levels necessary to achieve work objectives., • Conduct midyear and year-end performance appraisals, providing regular feedback on their performance., • Assess field and customer needs ongoing, ensuring we provide all tools needed for customer satisfaction, accurate payroll processing, and ad hoc analyses., • Mentor team's procedure and conduct when auditing and interacting with the field to ensure delivery evokes compliance and success., • Manage new hire onboarding, that it is rolled out efficiently and with proper understanding of the team and company goals., • Assign standards and deadlines to team for projects or operational improvement efforts. Minimum Education or Certifications Required • 4-year degree or equivalent work experience. Minimum Experience or Skills Required • Prior management experience preferred, • Project management skills preferred, • Previous customer support experience preferred, • Transportation logistics preferred, • Very strong analytical skills required with proven ability to break complex problems into simple components, demonstrated ability to effectively and enthusiastically lead change, demonstrated ability to manage conflict, • Excellent communication skills required Physical Requirements and Working Conditions • Incumbent must be able to move about the office; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone. Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Language Requirement This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

Job Description Location: Bronx, NY Employment Type: Full-Time, In-Person, 11-Month Position Reports To: Director of Career Programs & Partnerships Organization Overview Vertex Academies is a public charter International Baccalaureate World High School with a classical core in the heart of the Bronx. Our mission is to provide students with pathways for upward mobility while preparing them for the responsibilities of self-governance in a democratic republic. Everything we do is rooted in the four cardinal virtues: courage, justice, temperance, and wisdom. Our Lower Academy curriculum is designed to teach timeless truths in pursuit of the good, the true, and the beautiful. All students train in the seven classical liberal arts of the Trivium and Quadrivium, with explicit instruction and practice of logic, grammar, and rhetoric, choose between Spanish and Latin, and trace the development of the Western Tradition. Our Upper Academy provides students with rich options equal in rigor and stature: a Humanities-focused pathway with AP courses, or three different International Baccalaureate Career-related Programme pathways: Biomedical Science, Computer Science and Cybersecurity, and Montessori Early Childhood Education, all of which have real-world partners and result in an industry credential. At Vertex, our students have agency. Each day, they make choices about the kind of people they want to become, the lives they want to lead, and the society they want to build. It is our sacred duty to equip them with the knowledge most worth having, to sharpen their critical thinking, and to create a space where they grapple with diverse viewpoints, express cogent arguments, and engage in democratic discourse. Position Overview Vertex is building a broader, more sustainable model of career readiness that pairs the International Baccalaureate Career-related Programme with employer partnerships, internships, industry exposure, credential attainment, and workforce readiness. The Director of Career Programs & Partnerships leads that work and holds Vertex’s partner relationships. The Manager of Career Programs supports the Director and runs the program day to day. The Manager is responsible for the day-to-day operation of Vertex’s career programming. Working under the direction of the Director, the Manager turns partnerships and program design into well-organized experiences for students: placing and preparing students, coordinating logistics with partners and staff, maintaining accurate program records, and keeping students, families, and colleagues informed. The Manager also supports Vertex’s IB Career-related Programme, ensuring that students enrolled in the IBCP complete all programme requirements and that Vertex maintains the documentation the IB requires. The successful candidate is highly organized, follows through on details, communicates clearly with students and adults, and takes ownership of execution. Responsibilities Program Operations • Implement career programming in line with the goals, priorities, and quality standards set by the Director., • Manage the calendar, logistics, and communications for career days, site visits, guest speakers, industry panels, and networking events., • Coordinate transportation, permission slips, schedules, and supervision for all off-site experiences in every career pathway., • Support classes taught with outside providers, including teaching predetermined material, grading, creating and maintaining gradebooks, and supervising and managing classes when needed., • Manage teacher access to partner training and curriculum, such as Project Lead the Way., • Evaluate program implementation and recommend improvements to the Director. Student Placement & Support • Recruit, screen, and prepare students for internships, apprenticeships, job shadowing, mentorships, and other work-based learning opportunities., • Match students to opportunities based on their interests, readiness, and program requirements., • Monitor student attendance, conduct, and progress at placements, and address concerns promptly with students, families, and partners., • Lead student preparation in professional skills and workplace expectations before and during placements., • Guide students through structured reflection on their experiences., • Facilitate student inquiry and research into careers and industries. Partner Coordination • Support the Director in managing partner relationships; the Director remains the primary contact for partner organizations and leads all partnership decisions., • Coordinate the logistics of partner experiences, including schedules, placement details, site requirements, and student paperwork., • Work with site supervisors on day-to-day student matters, and keep the Director informed of any concerns., • Collect feedback from partners and site supervisors on student performance and program quality, and share it with the Director., • Support the Director in identifying prospective partners and preparing partnership materials., • Track vendor and partner deliverables, and flag issues to the Director. IB Career-related Programme • Monitor the progress of students enrolled in the IBCP toward completion of all programme requirements, including the Reflective Project, Service Learning, language development, and Personal and Professional Skills., • Maintain the system for documenting student IBCP requirements (e.g., language portfolios, Reflective Project essays) that the IB requires for evaluation., • Support the DP Coordinator with the administration of IB-mandated assessments for CP students., • Coordinate with the teachers and staff responsible for each component of the programme. Data & Records • Maintain accurate records of student participation, placements, credential attainment, and completion across all career experiences., • Collect and organize the data the Director needs to report on program outcomes to school leadership, the Board of Trustees, and external stakeholders., • Maintain required documentation, including placement agreements, permission forms, and site records., • Support the tracking of postsecondary outcomes for graduates. Communication • Communicate information about career programming and upcoming opportunities to students, families, and staff., • Provide information, guidance, and administrative support to students, colleagues, and other stakeholders., • Collaborate with counselors, academy leaders, and teachers to connect career programming with students’ academic and postsecondary plans.Qualifications Required • A bachelor’s degree, • Two or more years of professional experience in education, career readiness, workforce development, youth development, or program coordination, • Exceptional organizational skills and attention to detail, with a record of managing many moving parts at once, • Strong written and verbal communication skills with students, families, colleagues, and external partners, • Proficiency with spreadsheets and data tracking systems, • A deep, abiding belief in the infinite potential of our students, • An expansive sense of your own agency, • A hunger for feedback from all stakeholders and a commitment to continuous improvement Nice to Have • Teaching or advising experience with high school students, • Experience coordinating internships, work-based learning, or career readiness programs, • Familiarity with the IB Career-related Programme, • Experience working in urban or charter school settings, • Familiarity with New York City employers, workforce organizations, and higher education institutions This role is a full-time, in-person, 11-month position. Compensation and Benefits The salary range for this position is $67,000–$105,000, based on the Vertex teacher salary scale; the offer will be commensurate with the candidate’s years of experience and credentials. As an employee, you are eligible for a benefits package, inclusive of paid time off, paid holidays, and a retirement plan. Physical Requirements This role may require lifting and carrying items weighing up to 20 pounds unassisted, including assisting coworkers when needed. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, sitting, and looking at a computer screen for long periods at a time. Powered by JazzHR wAfCo5lnvs

Job Description January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible. As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more. Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work in 2025 and 2026, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Steve Madden. Our Team is AI-enabled At January Digital, we combine deep expertise, creativity, and AI innovation to deliver meaningful results. Our team advances through continuous training that keeps us and our clients ahead. We seek candidates with proven AI skills in developing and refining AI inputs, effective use of key tools, and the ability to apply AI to real business challenges. Equally important are sharp critical thinking and a commitment to using AI responsibly to create lasting impact. About the role January Digital is looking to fill a Director, Growth role for our team. Reporting directly into the VP, Client Services this role requires a growth minded individual with excellent communication skills and prior expertise executing across the digital landscape. You will be responsible for executing, managing and communicating successful outcomes for a client's digital marketing portfolio. Managed channels include: paid search, paid social, programmatic display, video and retail media / marketplace advertising (Amazon, Instacart, Roundel). A successful Growth Team Account Manager has the ability to focus on and communicate the core elements of multi-channel management, execution, strategy and analysis. Responsibilities • Fully manage paid media across relevant channels (paid search, paid social, video, display, programmatic, amazon, instacart, roundel, retail marketplaces) with responsibility for analysis and optimizations based on client goals., • Manage and mentor a team of two Growth Account Managers and be responsible for their career development., • Manage a portfolio of multiple client accounts simultaneously, each operating at a different service tiers, adapting oversight, cadence, and resourcing account by account., • Formulating paid media strategies for client businesses, including new test recommendations and optimizations that align with the clients' objectives., • Stay ahead of emerging, AI-driven discovery channels, including Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and answer-engine visibility. This is a growing area across the agency and already active work on accounts., • Lead client calls and serve as the primary day-to-day point of contact for assigned accounts., • Oversee and quality-check the Account Management team's campaign planning and tactical execution across paid media channels, ensuring work aligns with strategy and client goals., • Manage workflow and coordinate closely with Traffic/Operations teams to ensure projects move efficiently and deadlines are met., • Oversee project management across campaigns, ensuring deliverables are organized, prioritized, and executed on time., • Support the expansion of client engagements beyond paid media, including areas such as affiliate marketing, incrementality testing, forecasting, and creative strategy., • Collaborate cross-functionally to connect channel performance with broader marketing initiatives and client goals., • Ownership of analysis and reporting on client campaigns., • Oversee the Account Management team's ad delivery and optimizations, ensuring fluid, high-quality execution across channels to meet client goals., • Ownership of day-to-day client communications., • IGuide and quality-check ad copy developed by the Account Management team, ensuring it is tailored to each client and adheres to their specific guidelines for brand voice., • Build trust with clients by managing project deliverables, delivering flawless multi-channel tactical activation of marketing campaigns, and setting clear expectations internally., • Staying on top of the latest trends in media and in client industries and presenting these findings in internal meetings and to clients., • Helping lead audits and RFPs to win new business, • Travel Requirements: Must be able and willing to travel between NY & Dallas offices and to client and other company meetings within the U.S., as needed. Qualifications • 9+ years' experience in managing paid media in digital channels – search (organic / paid), programmatic, affiliate, social, display, and video., • 4+ years' experience managing multi-layered teams, • Proven ability to produce informed investment recommendations and campaign launches for a variety of advertising clients., • Experience managing client relationships and leading strategic and tactical conversations with stakeholders., • Strong understanding of paid media planning and execution. 360°ree; marketing perspective with an understanding of how channels such as earned and owned media connect with paid media efforts. • Familiarity with incrementality testing and advanced measurement frameworks., • Excellent project management and organizational skills with the ability to manage multiple workflows and stakeholders., • Comfortable collaborating across teams to support integrated marketing strategies., • Experience with performance media principles - driving positive ROAS, maximizing lead generation and marketing subscription-based programs., • Strong knowledge of paid search platforms, paid social platforms, Google Analytics., • Excellent project management skills with ability to prioritize and manage multiple tasks simultaneously to meet deadlines., • Sold knowledge of Microsoft Excel and PowerPoint applications, Google work products, and other business tools (Slack, Airtable, etc.), • Has a positive attitude and can-do mentality., • Continually seek innovative and breakthrough ideas, approaches, and solutions, • Creative and analytical skills with the ability to take direction well, learn/develop new skill sets, problem solve, and take on new challenges while paying strong attention to detail. Benefits & Perks • Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility, • Flexible PTO and Half-Day Fridays, • Philanthropic Efforts and Paid Time Off to Volunteer, • Fully covered medical, dental, and vision insurance, • Annual Wellness Stipend, • Currently a hybrid work environment with stunning NYC & Dallas offices, • Suite of parental benefits, including generous paid leave, 529 scholarship fund, Milk Stork, and fully stocked mother's room January Digital is committed to providing our employees with flexible work options that allow them to balance their professional and personal responsibilities. As such, we offer a hybrid work policy that allows employees to divide their time between working in the office and working remotely. Under this policy, employees are required to work in either our Dallas or NYC office at least 5 days per month, however you are welcomed to come in as often as you'd like! These days will be determined by your manager and/or team. The salary range for this role in New York City is $135,500 to $165,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more. January Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Platform API team builds the cross-platform APIs and abstractions that give the CrowdStrike Falcon sensor a consistent programming interface across Windows, Linux, and macOS. The team owns the foundational layer that separates feature development from OS-specific implementation, including threading, file I/O, hashing, work queues, and memory management. Every engineering team that builds sensor capabilities depends on this layer, so its quality and correctness directly shape how quickly and safely CrowdStrike can deliver protection to customers. The team's scope is growing. A central focus is building a shared platform for on-sensor machine learning inference runtime: a stable C API, backed by an isolated out-of-process service, that runs models on hardware-accelerated backends on each platform. This runtime will make inference-based threat detection as accessible to engineering teams as rules-based detection is today, and it will enable CrowdStrike to bring the next generation of AI-powered protection to hundreds of millions of endpoints. We are looking for a Senior Engineering Manager with deep systems expertise and strong organizational leadership to guide this team. You will own the technical roadmap, lead the inference runtime from early design through production delivery, make key decisions on API design and long-term compatibility, and build the partnerships needed for broad adoption across the sensor organization. You will collaborate closely with Windows, Linux, and macOS engineering teams, platform infrastructure teams, and partners in product and program management. What You're Stepping Into The Platform API team is at an inflection point. As the Falcon sensor continues to grow in capability and reach, a unified, well-tested platform abstraction layer has become essential to how CrowdStrike builds. Consolidating platform behavior across Windows, Linux, and macOS into a single consistent foundation will improve quality, performance, and delivery speed for every team that builds on the sensor. This is a multi-year effort, and you will own its roadmap, its strategy, and its execution. At the same time, the team is building one of the most significant new capabilities in the sensor platform: an on-sensor ML inference runtime designed from the ground up. The API design, execution model, and first production integrations are in active development now. Your leadership will shape how quickly CrowdStrike can deliver AI-powered detections to hundreds of millions of endpoints, and how easily teams across the company can bring new models to the sensor. If you are energized by building, this is your opportunity to shape a team's identity, expand its scope, and earn broad organizational trust through technical excellence. Your work will be visible across the entire sensor organization, and you will lead a team whose platform the rest of the company relies on every day. Location: This role is hybrid, requiring 2x days per week on-site at one of the posted locations. What You'll Do: Technical leadership • Set architectural direction for cross-platform API components, including threading, file I/O, hashing, work queues, and memory management, • Lead the architecture and delivery of the centralized platform for on-sensor ML inference runtime, including C API design for ABI stability and cross-language use, the out-of-process execution and sandboxing model, and backend selection and versioning policy across platforms, • Make critical design decisions on what is implemented once versus per platform, what runs in-process versus out-of-process, and how kernel-mode and user-mode constraints shape each component, • Drive consistent adoption of platform APIs through linting, automated code review, and clear usage guidance, so that standards scale across a large engineering organization, • Participate actively in design and code reviews, and develop a deep understanding of the team's API contracts, compatibility constraints, and failure modes Team leadership • Hire, coach, and grow engineers through honest, frequent feedback and genuine investment in their careers; lead the full recruitment process from initial contact through successful onboarding, • Build team cohesion, resolve interpersonal friction, and create an environment where engineers can do their best work, • Support your team through resourcing decisions, career development, and difficult conversations when they are needed Delivery and operations • Own project resourcing and workload, including knowing when to say no and when to defer; keep the team on track and adapt as priorities change, • Own the quality bar for everything the team ships; manage support escalations and build strong working relationships with the platform and partner teams who depend on your components, • Drive continuous improvement in end-to-end testing and validation for components with strict correctness and compatibility requirements, including tooling that lets engineers validate against the platform without building the full sensor, • Build a data-driven roadmap that uses performance telemetry and defect trends to prioritize work, and communicate investment needs and progress clearly to senior leadership Engineering Managers at CrowdStrike are hands-on technical leaders. You will not be expected to write code on the critical path, but you will need a deep understanding of the API contracts, compatibility constraints, and cross-platform systems your team owns. That understanding lets you troubleshoot effectively, give substantive feedback in code reviews, and redirect a design when it is heading the wrong way. It also makes you a trusted advisor to leadership, able to represent your team in cross-functional discussions and turn complex technical tradeoffs into clear recommendations. What You'll Need • Proven experience managing software engineering teams, built on a strong foundation as a software developer, • Hands-on background in low-level systems software, with deep expertise in C and/or C++ in both user-mode and kernel-mode environments, • Strong grounding in API and interface design, including interface clarity, ABI stability, backward compatibility, and managing the downstream impact of breaking changes across a large codebase, • Cross-platform experience across Windows, Linux, and macOS, with the ability to reason about portability, behavioral consistency, and platform-specific constraints, • Familiarity with out-of-process architecture patterns, including sandboxed service isolation, inter-process communication (IPC), and the performance tradeoffs of crossing process boundaries, • Experience owning production software at scale, with a clear understanding of the cost of correctness regressions on software that runs continuously on customer endpoints, • Strong design and problem-solving skills, a genuine passion for engineering excellence, quality, security, and performance, and the ability to raise those standards across a team, • Demonstrated success mentoring, coaching, and developing engineers, • Experience leading distributed teams while maintaining trust, velocity, and clarity, • Strong cross-functional collaboration skills, with a track record of building credibility and influence across engineering, product, and program management, • Clear, direct communication at every level, from individual contributors to executive leadership, • Intellectual curiosity and a commitment to deeply understanding systems before changing them, • Ability and willingness to travel occasionally for team offsites and in-person meetings, • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Bonus Points • Background in endpoint security, EDR, kernel-level software, or sensor platform engineering, • Experience designing or maintaining cross-platform API layers consumed by multiple teams in a large C/C++ codebase, • Experience building or leading teams that build on-device ML inference infrastructure, including running machine learning models and small language models (SLMs) on resource-constrained endpoints while balancing model size, latency, and resource consumption, • Experience with hardware-accelerated inference across GPU, NPU, and Apple Neural Engine (ANE), including hardware capability detection, backend selection, and graceful fallback to CPU, • Familiarity with model execution frameworks such as ONNX Runtime, OpenVINO, or Core ML, including runtime versioning and static versus dynamic linking tradeoffs, • Experience designing out-of-process inference pipelines, including sandboxed execution for resource isolation and fault containment, low-latency IPC for model input and output, and telemetry for inference performance and hardware utilization, • Understanding of the model lifecycle at fleet scale, including staging, versioning, and silent validation before production rollout, particularly for SLM and large language model (LLM) workloads where inference cost and behavioral correctness both matter, • Experience designing cross-language integration surfaces, such as C APIs consumed from Rust, Swift, and C++, • Experience establishing API governance through tooling, such as lint rules, automated policy checks, and structured feedback loops with consuming teams, • Experience leading teams through significant growth or an expanding scope, • Prior work in environments where reliability is non-negotiable at massive fleet scale #LI-CW1 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at _ for further assistance. _ CrowdStrike participates in the E-Verify program. _ _ CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $160,000 - $250,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please _.