Trabajos operations project manager en New York, New YorkCrear alertas

We’re seeking a Director of AI Delivery to lead a focused portfolio of AI and automation initiatives, turning business challenges into practical solutions that deliver measurable results. \n \n This is a business-facing role for someone who can bridge the gap between operations and technology, identifying opportunities, defining requirements and driving AI projects from discovery through to implementation and adoption. \n \n A key role to the business as you help the company take on AI, being an advisory, vendor manager, enabler and eventually coming up your own achievable AI strategies for the business. \n \n Key Responsibilities \n\n • Work with business teams to identify operational challenges and opportunities for AI and automation.\n, • Lead discovery workshops, process mapping and requirements gathering.\n, • Translate business needs into clear technical specifications for internal teams and external partners.\n, • Manage project roadmaps, timelines, budgets, risks and delivery.\n, • Evaluate AI solutions, vendors and implementation partners.\n, • Deliver generative AI training and support business adoption.\n, • Track ROI, measure outcomes and ensure solutions deliver lasting business value.\n, • Partner with IT, data, security and compliance teams to ensure responsible AI implementation.\n\n \n Required Experience \n\n • 10+ years in solutions consulting, business analysis, technology delivery or business transformation.\n, • Experience translating business requirements into technical solutions.\n, • Strong project and program management skills.\n, • Practical knowledge of generative AI and emerging technologies, including AI agents, RAG and intelligent document processing.\n, • Experience delivering training or enabling non-technical users.\n, • Strong stakeholder management and communication skills.\n, • Experience with ERP platforms and complex systems integrations.\n\n \n Preferred: Experience in distribution, wholesale, manufacturing, retail or private equity-backed environments, with exposure to warehouse management and ecommerce platforms. \n \n We need a commercially minded, hands-on delivery leader who understands business operations, communicates confidently with technical teams and focuses on getting AI solutions into production with measurable results. *This is not a technical role, more someone who understands and can talk the tech but will be very much business facing.

Role: Technology Delivery Lead – Data & Marketing Platforms \n Experience: 10-15(max) yrs \n Location: Jersey City, NJ \n No of Position: 1 \n Date of Joining: Immediate \n \n This role is seeking an experienced Technology Manager with strong expertise in Marketing Data Platforms, Data Architecture, Solution Architecture, Cloud & AI Technologies, and Team Leadership. This role’s primary responsibilities are leading delivery teams, gathering business and technical requirements, designing scalable and secure cloud-based solutions, and driving end-to-end architecture decisions. \n \n Core Responsibilities: \n\n • Lead end-to-end delivery of Marketing Data platform, Integration, Reporting, and Architecture initiatives from intake through production deployment.\n, • Partner with business stakeholders to clarify requirements, define scope, validate priorities, and translate objectives into executable delivery plans.\n, • Manage project risks, dependencies, decisions, timelines, and tradeoffs across business, development, architecture, infrastructure, and operations teams.\n, • Establish and maintain delivery artifacts including project plans, RAID logs, decision logs, requirements documentation, release plans, and production handoff materials.\n, • Drive sprint planning, backlog refinement, delivery ceremonies, technical reviews, and issue-resolution discussions.\n, • Ensure solutions are scalable, secure, supportable, well-documented, and aligned with enterprise data governance standards.\n, • Provide technical leadership across cloud data platforms, data modeling, data pipelines, integrations, and downstream reporting or activation use cases.\n\n \n Experience / Skillset Requirements: \n\n • 10 to 15 (max) years of experience in Data Engineering, Data Modeling & Architecture with good foothold in Azure and Databricks\n, • Worked with Marketing Data and conceptually clear on concepts like Account, Customer, Prospect, Lead, Opportunity, Engagement, Consent etc\n, • Strong in Customer 360 and MDM concepts with multiple System Integrations.\n, • Strong Communication and Positive Attitude. Good Problem Solver.\n, • Lead and manage a team of 5-8 or more Data engineers, architects, and technical specialists.\n\n \n Category: Responsibilities \n Delivery leadership: Planning, Risks, Dependencies, Status, Escalations \n Business partnership: Requirements, Scope, Prioritization, Stakeholder Communication \n Technical leadership: Azure, Databricks, SQL/RDBMS, Git, Integration patterns, Customer 360/MDM, Data Modeling, Copilot, Claude, Github Copilot \n Data governance: Quality, Controls, Lineage, Documentation, Data Privacy & Security \n Team leadership: Mentoring, Agile ceremonies, Design reviews \n Domain: Marketing (B2B), Analytics

\n Prestigious Roman Catholic Church located in Paterson, NJ is seeking a Senior Director of Operations to serve as a key member of the leadership team and be responsible for overseeing all operational aspects of the organization, including facilities, security, capital projects, maintenance, transportation, auxiliary services, sustainability initiatives, and campus operations. This leader will ensure that all operational functions support the organization's mission while providing a safe, efficient, and exceptional environment for students, employees, families, visitors, and community stakeholders. The ideal candidate is a strategic and hands-on leader with demonstrated success managing complex facilities, operational budgets, capital improvement projects, vendor relationships, and multidisciplinary teams. \n \n Key Responsibilities \n Operational Leadership \n\n • Provide strategic leadership for all operational functions.\n, • Develop and execute long-term operational plans aligned with organizational priorities.\n, • Create and monitor performance metrics and service standards.\n, • Lead initiatives focused on operational excellence, continuous improvement, and cost optimization.\n, • Serve as a trusted advisor to executive leadership regarding facilities, safety, risk management, and infrastructure planning.\n\n Facilities Management \n\n • Direct all facilities operations, maintenance, custodial services, grounds, transportation, and asset management functions.\n, • Ensure all buildings, grounds, and equipment are maintained to the highest standards.\n, • Develop preventive and predictive maintenance programs that maximize asset life and reduce downtime.\n, • Establish capital replacement and deferred maintenance strategies.\n\n Capital Projects & Construction Management \n\n • Lead the planning, budgeting, design, and execution of renovation, expansion, and capital improvement projects.\n, • Manage architects, engineers, contractors, consultants, and vendors throughout project lifecycles.\n, • Oversee scheduling, budgeting, quality control, regulatory compliance, and risk mitigation.\n, • Ensure projects are completed on time and within budget.\n\n Safety, Security & Risk Management \n\n • Champion a culture of safety across the organization.\n, • Develop and continuously improve emergency preparedness, crisis response, business continuity, and security programs.\n, • Manage relationships with local law enforcement, emergency responders, regulatory agencies, and insurance providers.\n, • Oversee risk assessments, safety audits, and compliance programs.\n\n Financial & Budget Management \n\n • Develop and manage annual operating and capital budgets.\n, • Monitor expenditures and identify opportunities for cost savings and operational efficiencies.\n, • Oversee service contracts, procurement activities, vendor negotiations, and contract administration.\n, • Participate in long-range financial planning.\n\n Sustainability & Environmental Stewardship \n\n • Lead sustainability initiatives focused on energy management, resource conservation, waste reduction, and environmental compliance.\n, • Evaluate and implement energy-saving technologies and operational improvements.\n, • Track sustainability goals and performance metrics.\n\n Team Leadership \n\n • Recruit, develop, mentor, and retain high-performing teams.\n, • Establish clear goals and accountability measures.\n, • Foster cross-functional collaboration and a service-oriented culture.\n, • Support professional development and succession planning initiatives.\n\n \n Qualifications \n Required \n\n • Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field.\n, • 10+ years of progressive operations leadership experience.\n, • Demonstrated success managing facilities, capital projects, maintenance operations, and vendor relationships.\n, • Experience managing multimillion-dollar operating and capital budgets.\n, • Strong project management and strategic planning capabilities.\n, • Excellent communication and stakeholder management skills.\n\n Preferred \n\n • Master's degree.\n, • Experience in educational, healthcare, nonprofit, hospitality, or multi-site environments.\n, • Professional certifications such as:\n, • Certified Facility Manager (CFM)\n, • Facility Management Professional (FMP)\n, • LEED Accredited Professional\n, • OSHA 30\n

Position Summary \n The General Manager, Wholesale Operations reports to the Director of Wholesale Food Distribution and oversees day-to-day operations at GrowNYC Wholesale. The General Manager, Wholesale Operations is responsible for warehouse, food safety, inventory, transportation and logistics, equipment and maintenance, and operational systems across a 20,000 sq-ft food facility, a fleet of 6 trucks and vans, and a team of approximately 13 staff. This role ensures that Wholesale Operations runs safely, efficiently, and reliably in support of GrowNYC’s mission to bolster the financial viability of regional farmers and empower New Yorkers with equitable access to fresh, locally grown food. This position requires a seasoned operator already familiar with Wholesale Food Distribution who possesses strong organizational skills, and the ability to work collaboratively with diverse stakeholders to achieve both mission-driven and financial goals. A core part of the role is staff development across the operations: systems, training, accountability, and consistent follow-through Requirements\n General Manager, Wholesale Operations Responsibilities (Include but are not limited to): \n Wholesale Operations \n\n • Manage day-to-day Wholesale Operations, including receiving, storage, inventory, order fulfillment, and outbound delivery\n, • Oversee warehouse operations performance, including inventory control, food safety, workplace safety, compliance and shipping, setting standards and priorities with the Warehouse Manager \n, • Oversee delivery and logistics performance, including on-time delivery, route optimization, driver safety, truck utilization, and compliance, setting standards and priorities with the Outbound Logistics Manager\n, • Own order cycle configuration in the order management system (order periods, lead times, aggregation and delivery cycles) in coordination with Purchasing and Sales\n, • Coordinate with Purchasing and Sales departments on receiving, inventory availability, fulfillment, and delivery service levels. Resolve fulfillment and delivery issues, and escalate customer or supplier relationship issues to the appropriate dept/function lead or the Director of Wholesale \n, • Serve as the designated backup for operational continuity in Director’s absence: make day-to-day operational decisions, serve as point of contact for Wholesale staff on urgent operational matters, and brief Wholesale Director on all decisions upon return \n, • Support operational execution of new service lines as directed by the Wholesale Director (e.g. new activations, expanded distribution programs, third-party cold storage)\n\n Staff Supervision and Development \n\n • Supervise, coach, and develop operations managers and their teams \n, • Establish management frameworks for the operations team, including weekly and monthly priorities, check-ins, owners and deadlines \n, • Oversee hiring for operations roles in partnership with the hiring manager and HR\n, • Support managers in onboarding new Wholesale ops staff, conducting performance reviews, addressing performance issues and ensuring well-documented practices across the operations team in partnership with HR \n, • Partner with operations managers and Wholesale Director to ensure training programs are in place for all operations roles \n, • Maintain a coverage plan for all operations roles, including who steps in when the Warehouse Manager, Outbound Logistics Manager, or a Lead is out; personally cover for either operations manager during absences; and ensure cross-training so all business critical workflows have adequate coverage and redundancy\n, • Work conjunctively with the Outbound Logistics Manager, Warehouse Manager and HR to issue Corrective Action Notices (CANs) and Performance Improvement Plans (PIPs), as needed.\n\n Equipment, Maintenance and Systems \n\n • Oversee repair, preventative maintenance, sanitation and service vendor relationships for Wholesale equipment, including contracts, warranties, and preventive maintenance schedules, for Wholesale equipment, including refrigeration, dock doors and lifts, material handling equipment, and the forklift charging station, when escalated from routine inspections and maintenance by the Warehouse Manager\n, • Maintain the refrigeration temperature monitoring and alarm system, in coordination with the Warehouse Manager, who oversees the maintenance of temperature records as PCQI and the Facilities Manager, who oversees the BMS\n, • Serve as primary after-hours contact for refrigeration and temperature alarms, and maintain an escalation protocol with the Warehouse Manager and Facilities Manager\n, • Manage waste carting and organics collection service agreements and vendor contracts for Wholesale; ensure biodigester SOPs and staff training are current\n, • Coordinate Wholesale fleet maintenance and fleet availability with the Fleet Administrator and Outbound Logistics Manager \n, • Coordinate with the Facilities Manager on building systems and construction, renovation, repair or maintenance activity affecting Wholesale operations\n, • Coordinate with building tenants and the Facilities Manager on shared spaces (including yard and docks), access, workplace safety, and food safety controls \n, • Serve as system administrator for Wholesale operational systems and shared program accounts, including order management, routing, databases, and Wholesale program aliases; maintain user access, credentials, integrations, and automations with a trained backup for each \n, • In coordination with the Wholesale Director and IT, evaluate and implement operational technology, prioritizing process documentation, integration and automation \n\n Performance, Compliance and Continuous Improvement \n\n • Maintain the “Hub Office Policies and Procedures” manual, in partnership with the Director of Wholesale, including evacuation and closure procedures, distribution, staff training and annual review; make operational closure and delay decisions in coordination with the Director of Wholesale \n, • Track and report operational KPIs (e.g. on-time delivery, order accuracy, storage utilization, truck utilization, safety incidents)\n, • Drive continuous improvement across Wholesale operations, setting standards for and approving operational SOPs developed by managers and operational leads\n, • Maintain operational reports and dashboards, with documented processes and a trained backup for each\n, • Manage the Wholesale operations budget and drive cost efficiency across labor (including overtime), fleet, equipment, supplies and services; provide input on the annual operations budget and operational cost reporting, and review and approve operations vendor invoices within delegated authority \n, • Collaborate with Wholesale Director, Facilities Manager, Safety and Risk Management Senior Advisor, and Fleet Administrator to ensure compliance with OSHA, USDA, DOT and any other relevant agency rules and regulations related to Wholesale operations\n, • Ensure a comprehensive warehouse safety program is in place and enforced, compliant with OSHA, covering safety techniques, PPE, equipment certification, hazard communication, emergency response, equipment and workplace safety inspections and recordkeeping including safety data sheets and incident reports\n, • Review all accidents and incidents and implement proper corrective actions and report to the Director of Wholesale and Senior Advisor, Safety and Risk Management\n, • Perform regular spot checks to ensure adherence to food safety protocols (HACCP, temperature logs), hygiene standards, and workspace safety practices with the Warehouse Manager serving as the facility’s PCQI.\n, • Partner with Facilities Manager and Safety and Risk Management Senior Advisor on fire and life safety testing and inspections in Wholesale areas; ensure egress and sprinkler clearances are maintained, deficiencies are corrected and staff trained on safety and emergency procedures\n, • Develop and implement shrink policy, tracking, analyzing, and reporting on shrink / spoilage rates to reduce food waste \n\n Required Qualifications \n\n • Five plus (5+) years of wholesale food distribution, warehousing or logistics experience\n, • Five plus (5+) years of experience in staff management, PIPs, professional development and performance reviews \n, • Demonstrated experience with managing operations budgets and controlling costs\n, • Demonstrable steady leadership and team management skills.\n, • Excellent communication skills and proven ability to communicate with people from diverse backgrounds and knowledge levels\n, • Ability to manage concurrent projects in a fast-paced team environment\n, • Strong interpersonal skills and willing to work with people from diverse backgrounds \n, • Professional proficiency with Microsoft Office products, Google Workspace products, and other ERP, routing, communications, workflow management, and project management applications\n\n Ideal Qualifications \n\n • Ability to speak a second language, ideally Spanish \n, • Knowledge of regional food systems, social enterprises, and food business \n, • Experience in a union environment\n, • Valid NYS Driver’s License with clean driving record is a plus but not required \n, • Experience in the nonprofit sector\n\n Schedule \n This full-time position has a work schedule of Monday-Friday 9am to 5pm, 35-40 hours per week and requires occasional flexible hours including early mornings, evenings, and weekends. \n \n Compensation \n The position is exempt, full-time and salaried. It pays $100,000 - $110,000 per year and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is not union eligible/a part of the bargaining unit. \n \n Location \n This is an on-site position based at GrowNYC’s warehouse in Hunt’s Point Bronx. The role may require occasional meetings at our downtown Manhattan office and off-site visits to customer and partner sites.

Marketing Manager \n Paperchase | New York, NY \n \n About Paperchase \n Paperchase runs accounting and financial operations for some of the best restaurants in the world, from instantly recognizable QSRs to Michelin-starred chefs. We work with more than 3,000 restaurant clients across the US, UK, and Middle East, with a team of about 1,200 people worldwide. That gives us an unusually close view of how restaurants make and lose money, and we want more of the industry to hear what we know. \n \n The role \n We’re hiring a Marketing Manager to lead content and thought leadership at Paperchase. You’ll turn our data and expertise into research, articles, and case studies that restaurant owners and finance leaders read and trust. Then you’ll make sure that work reaches them. You’ll report to the Director of Brand Development and work closely with our growth marketing team. \n \n This is a rare chance to make a big impact early. We’re rolling out a new brand, and the person in this seat will have a large hand in shaping the Paperchase voice. You’ll have a lot of freedom to choose what you write about, and plenty of room to grow with the company. \n \n We’re looking for someone with hustle. You go looking for the story, chase down the data and approvals yourself, and bring ideas forward before anyone asks. \n \n What you’ll do \n Content and thought leadership (about 55%) \n\n • Turn Paperchase data into original research, thought pieces, and case studies on hospitality finance\n, • Own the editorial calendar, voice, and quality bar across our content channels\n, • Find the stories worth telling and pitch them\n, • Interview clients and internal experts, then draft, revise, and secure approvals through to publication\n, • Write and manage LinkedIn content for our executive leadership\n, • Help our finance experts build recognized public voices\n\n \n Distribution and amplification (about 25%) \n\n • Package content into gated assets and campaigns that generate demand\n, • Extend every major piece across LinkedIn, social, our newsletter, sales materials, and press\n, • Write content built to perform in search and AI answer engines\n, • Run the social calendar and direct our marketing intern on day-to-day social\n, • Create enablement content with our sales and growth marketing teams\n\n \n Events (about 15%) \n\n • Coordinate our events program of roughly 20 events a year: logistics, registration, travel, sponsorship deliverables, and vendors\n, • Turn events into content: speaker angles, on-site interviews, and recap pieces\n, • Report on results: attendees, leads, and follow-up\n\n \n General marketing support (about 5%) \n\n • Support the rollout of our new brand, including coordinating team and client gifting\n, • Manage freelancers on special projects, such as designing a new employee handbook\n, • Build and enrich data lists for marketing and outreach\n\n \n Across all of it, you’ll brief our in-house designer and a bench of freelance specialists in design, copy, and video, and hold their work to our deadlines and standards. \n \n What you bring \n\n • A real interest in restaurants and hospitality (required)\n, • 3+ years in content marketing, editorial, or communications\n, • Experience interviewing people and writing case studies or features\n, • Experience ghostwriting or writing in someone else’s voice\n, • Writing samples with range and a point of view, ideally data-driven work where you found the angle yourself\n, • A track record of driving projects without being managed task by task\n, • Experience coordinating across many stakeholders to keep a project moving, from internal teams to clients\n, • Experience managing freelancers or agencies, and the judgment to assess work in disciplines you don’t do yourself\n, • A working knowledge of writing for search and AI answer engines\n, • An eye for the detail nobody owns yet\n\n \n Compensation: $75,000 to $85,000 base salary, plus benefits \n \n Location: New York City, on-site, 3 days a week \n Please include two or three writing samples with your application.

Job Description Location: Field-Based | Extensive Travel Required Employment Type: Full-Time Reports To: Field Service Manager / Operations Manager Job Summary Symtech Fire is seeking a hands-on, dependable Field Technician to support the installation, commissioning, maintenance, troubleshooting, and repair of fire training simulators and related equipment at customer locations throughout the United States. This position requires significant, ongoing travel and frequent overnight stays. The technician will spend a substantial amount of time traveling to customer sites, supporting installations, completing service assignments, and performing equipment maintenance and repairs. Travel may involve multiple consecutive days or extended periods away from home, depending on project schedules and customer needs. The role involves working with mechanical, electrical, and gas-fired training systems to ensure equipment operates safely, reliably, and according to project specifications. The Field Technician will work closely with internal teams, contractors, and customers to complete field assignments, resolve technical issues, and provide support throughout installation and commissioning. The ideal candidate has strong mechanical and troubleshooting skills, takes pride in hands-on technical work, and is comfortable with extensive travel and changing project schedules. The successful candidate must be able to work independently while maintaining high standards of safety, quality, and customer service. Key Responsibilities Installation and Commissioning -Assist with the installation, assembly, and commissioning of fire training simulators and related equipment at customer sites. -Read and follow technical drawings, installation instructions, equipment manuals, and project specifications. -Install, connect, and inspect mechanical and electrical components in accordance with applicable procedures, safety requirements, and qualifications. • Perform equipment startup checks and functional testing to verify proper operation., • Coordinate with project managers, engineers, contractors, and customer representatives to support timely project completion., • Assist with preparing tools, materials, and equipment before traveling to project sites., • Support field installations from initial setup through final testing and project completion. Maintenance and Troubleshooting • Perform routine inspections, preventive maintenance, and service work on installed equipment., • Diagnose mechanical, electrical, and operational issues and help identify effective solutions., • Troubleshoot equipment malfunctions and perform repairs or component replacements within the technician's qualifications., • Identify safety concerns, equipment defects, and required follow-up repairs., • Document service findings, work performed, parts used, and recommendations for additional maintenance., • Provide field support for equipment failures and customer service requests as assigned., • Coordinate with internal technical personnel when additional troubleshooting or engineering support is needed. Safety and Quality • Follow all company safety procedures, customer-site requirements, and applicable regulations., • Work safely around mechanical systems, electrical equipment, and gas-fired training equipment., • Verify that installations and repairs meet applicable specifications and company quality standards., • Report unsafe conditions, equipment failures, and potential project risks promptly., • Maintain tools, equipment, and work areas in safe operating condition., • Follow site-specific safety protocols when working at construction sites, military installations, fire training facilities, and other customer locations. Customer Service and Documentation • Communicate professionally with customers and provide updates on service activities and project progress., • Explain equipment operation, maintenance procedures, and basic troubleshooting steps to customers as appropriate., • Complete service reports, installation checklists, commissioning documentation,and other required records accurately and promptly., • Coordinate with internal departments to obtain technical support, replacement parts, and additional resources as needed., • Maintain clear communication with the Field Service Manager, Operations Manager, and project teams while traveling and completing field assignments., • Represent Symtech Fire professionally while working at customer facilities. Extensive Travel and Field Support • Travel extensively throughout the United States to perform equipment installations, commissioning, inspections, maintenance, service calls, and repairs., • Spend a significant portion of working time traveling and working at customer sites, with frequent overnight stays and periods away from home., • Support projects at fire academies, training facilities, military installations, airports, and other customer locations as assigned., • Accommodate travel schedules that may require consecutive days in the field, extended assignments, early departures, and occasional schedule adjustments based on project requirements., • Coordinate travel arrangements, tools, materials, and equipment needed for field assignments., • Maintain flexibility to respond to changing project schedules and customer needs., • Work occasional extended hours, including overtime, when required by project schedules., • Report to the company's shop or other designated locations when needed for equipment preparation, training, meetings, or coordination., • Maintain communication with management regarding travel schedules, project progress, and field service needs. Required Qualifications • High school diploma or GED., • Experience in mechanical maintenance, equipment installation, industrial service, electrical work, or a related technical field preferred., • Basic mechanical and electrical aptitude., • Ability to use hand tools, power tools, and basic testing equipment safely., • Ability to read and follow technical instructions, equipment manuals, and basic drawings., • Strong troubleshooting, problem-solving, and organizational skills., • Effective verbal and written communication skills., • Ability to work independently and collaboratively with technicians, project teams, and customers., • Valid driver's license and acceptable driving record., • Ability and willingness to travel extensively throughout the United States, including frequent overnight stays and extended periods away from home., • Flexibility to accommodate changing travel schedules, project timelines, and customer requirements. • Ability to work in a field-based position that is not remote and may require reporting to designated company locations as needed., • Ability to perform the physical requirements of field installation and service work. Preferred Qualifications • Experience servicing industrial equipment, fire training systems, burners, or gas fired equipment., • Familiarity with electrical controls, wiring diagrams, sensors, and control panels., • Experience with propane or natural gas systems and related safety procedures., • Knowledge of PLC-based systems, troubleshooting, or equipment commissioning., • Experience in welding, fabrication, mechanical assembly, or industrial maintenance., • Previous field service experience involving customer-site installations and repairs., • Relevant technical training, trade school education, or industry certifications. Physical Requirements • Ability to lift and carry up to 50 pounds as needed., • Ability to stand, walk, bend, kneel, climb, reach, and work in varied field conditions., • Ability to work safely around tools, machinery, electrical components, and mechanical equipment. • Ability to work outdoors and in industrial or construction environments as required, with or without reasonable accommodation., • Ability to perform hands-on installation, maintenance, and repair activities in varied working conditions. Compensation and Benefits • Starting at $65,000 annually, depending on experience and qualifications., • Overtime opportunities as applicable., • Paid holidays. Work Location and Travel Expectations This is a field-based position that requires significant travel to customer locations throughout the United States. The position is not remote and may involve reporting to Symtech Fire's shop or other designated locations as needed for preparation, training, equipment pickup, or coordination. The technician will spend a substantial amount of working time traveling and performing installations, commissioning, maintenance, troubleshooting, and repairs at customer sites. Frequent overnight stays and extended periods away from home should be expected, depending on project schedules and customer requirements.

Job DescriptionDescriptionArtheon is a trusted engineering and consulting firm offering services that rival large organizations while maintaining the personalized client relationships of a boutique firm. With expertise spanning civil/site engineering, environmental permitting, transportation infrastructure, construction management, and advanced surveying technologies, we are committed to delivering high-quality, timely solutions to local, state, and federal clients. We are seeking a motivated and detail-oriented Instrument Technician to join our Surveying and Geomatics team. The Instrument Technician will support field survey operations on a variety of transportation, infrastructure, construction, municipal, and land development projects. This position is responsible for assisting the Survey Crew Chief with field measurements, operating and maintaining surveying instruments, collecting accurate field data, setting survey points, and performing general field surveying activities. The ideal candidate is comfortable working outdoors, has an interest in surveying and geomatics, and is eager to develop their technical skills and advance within the surveying profession. Responsibilities • Assist the Survey Crew Chief with daily field surveying operations., • Set up, operate, and maintain surveying equipment including:, • Robotic total stations, • Conventional total stations, • GPS/GNSS equipment, • Data collectors, • Levels and other surveying instruments, • Perform field measurements and collect accurate survey data., • Assist with establishing horizontal and vertical control points., • Perform construction layout and stakeout activities., • Assist with boundary, topographic, utility, roadway, and infrastructure surveys., • Locate and identify existing utilities, structures, property features, roadways, drainage systems, and other physical improvements., • Assist with construction staking for roads, utilities, structures, drainage, and other infrastructure improvements., • Maintain accurate field notes, sketches, measurements, and electronic data., • Download, organize, and transfer field data for use by survey technicians, surveyors, and project managers., • Assist with instrument calibration, equipment checks, and routine maintenance., • Verify equipment is properly functioning and report issues to the Party Chief or Survey Manager., • Follow established survey procedures, project specifications, and quality-control standards., • Maintain a safe work environment and comply with company and project-specific safety requirements., • Work effectively as part of a survey crew and communicate field conditions to supervisors and project staff., • Perform other duties as assigned. Qualifications • High school diploma or equivalent., • 1+ year of experience working in surveying, construction layout, engineering field work, or a related discipline preferred., • Ability to learn and operate surveying instruments and electronic data collectors., • Strong attention to detail and commitment to accurate field measurements., • Ability to read and understand basic construction plans and survey drawings., • Ability to work outdoors in varying weather and terrain conditions., • Ability to safely lift and carry surveying equipment and materials., • Valid driver's license and reliable transportation., • Strong communication and teamwork skills., • Experience operating Trimble, Leica, Topcon, or similar surveying equipment., • Experience with robotic total stations and/or GPS/GNSS equipment., • Experience with construction staking or layout., • Experience with transportation, roadway, utility, or municipal infrastructure projects., • Familiarity with AutoCAD, Civil 3D, Trimble Business Center, or other survey/geomatics software., • Surveying or Geomatics coursework or degree., • OSHA-10 or other applicable safety training., • Interest in pursuing a career progression toward Party Chief, Survey Technician, or Land Surveyor., • Ability to work outdoors for extended periods., • Ability to walk and work over uneven terrain, construction sites, roadways, and other active project areas., • Ability to lift and carry survey equipment weighing approximately 50 pounds., • Ability to stand, walk, bend, kneel, and work around construction equipment and active infrastructure., • Ability to work occasional early mornings, evenings, weekends, or extended hours based on project requirements. BenefitsThe base salary range for this role is indicated in the posting. This range reflects the company’s good faith estimate of the compensation for this position at the time of posting. Final compensation will be determined based on factors such as experience, skills, qualifications, internal equity, and geographic location. Artheon offers a competitive compensation package including medical, prescription, dental and vision coverage, 401(k) retirement plan with employer match, educational assistance program and paid time off/parental leave.

Job Description Job Description POSITION: Field Technician REPORTS TO: Director of Operations OBJECTIVE: This role is responsible for the effective installation and final testing audio-visual systems. You must be able to lead a team of subcontractors on multi-room projects. You will work closely with the Project Manager and Project Engineer to provide documented results from system commissioning. COMPENSATION: Non-exempt (hourly), monthly cell phone stipend and car allowance. BENEFITS: Verrex offers a comprehensive benefits package to support the health, well-being, and financial security of our employees. Benefits include: • Medical, dental, and vision insurance (VSP), • Company-sponsored 401(k) plan with matching contributions, • Company-paid life insurance and AD&D coverage ($50,000), • Long-term disability (LTD) insurance, • Optional supplemental life insurance available for purchase, • Healthcare and Dependent Care Flexible Spending Accounts (FSAs), • Access to AFLAC supplemental insurance products This benefits summary is intended as a general overview and is subject to the terms and conditions of the official plan documents. _ RESPONSIBILITIES: • Ability to use basic hand tools for their respective purpose, including but not limited to:, • strippers, • cutters, • wrenches, • socket sets, • soldering gun, • Ability to read wiring schematics including Control, Audio, Video, Data, and Power, • Ability to identify and terminate common connectors used in the AV/Data Field. Including but not limited to:, • RJ-45, • XLR, • 3.5 mm, • CATV, • Terminal strips, • Ability to use installation tools:, • Multimeter, • Impedance Meter, • Fox&Hound, • CAT5 Tester, • Video Test Pattern Generator, • Required to install audiovisual systems and their components, including but not limited to:, • Connect systems per approved system schematics and manage drawings in the field, • Read architectural plans:, • floor plans, • ceiling layouts, • cable pull schedules, • Safely mount devices on walls:, • Speakers, • cameras, • displays, • transmitters/receivers, • Must have hands on knowledge of:, • Q-SYS, • Crestron, • Tesira, • DSP, • ClearOne, • Extron, • Biamp, • Cisco, • Polycom, • LCD& DLP Projectors, • LCD Displays, • Required to load Programming code and DSP Files and make minor modifications when necessary., • Required to “point to point” test integrated systems to ensure proper signal flow., • Must have fundamental Networking skills, including but not limited to:, • Setting IP addresses, • Command Line Prompts., • Must be able to professionally interact with clients on a daily basis, • Must have the capability to comply with all safety rules and regulations required by clients for site visitation., • Perform Client Training when applicable SKILLS & QUALIFICATIONS: • Valid Driver’s License, • 3-5 Years of Industry Experience, • OSHA-30 Certification, • AVIXA CTS Certification This job description may be revised at any given time by Verrex Management. Employee Handbook Please refer to the Verrex Employee Handbook for company policies on such issues as employment wages, salary, benefits, services, reimbursable expenses, employee communications, safety, health, standards of conduct, and corrective action. Equal Opportunity Employer Statement Verrex is proud to be an equal opportunity employer. We are committed to creating an inclusive, respectful workplace where everyone can thrive.

Job Description Job Description POSITION: Senior Service Technician REPORTS TO: Field Services Manager OBJECTIVE: Be a valuable Verrex Team Member as a Field Service Technician, providing white glove service to high profile corporate clients. Must be able demonstrate technical expertise in solving client problems. Strong customer service and communication skills are a must as Verrex strives to continue to be a leader in the Audio-Visual Industry. COMPENSATION: Non-exempt (hourly), monthly cell phone stipend, $600 monthly vehicle stipend, EZ-Pass and Gas Card. BENEFITS: Verrex offers a comprehensive benefits package to support the health, well-being, and financial security of our employees. Benefits include: • Medical, dental, and vision insurance (VSP), • Company-sponsored 401(k) plan with matching contributions, • Company-paid life insurance and AD&D coverage ($50,000), • Long-term disability (LTD) insurance, • Optional supplemental life insurance available for purchase, • Healthcare and Dependent Care Flexible Spending Accounts (FSAs), • Access to AFLAC supplemental insurance products This benefits summary is intended as a general overview and is subject to the terms and conditions of the official plan documents. SKILLS & QUALIFICATIONS: • Minimum 3 to 5 years industry experience., • Must have experience using Tesira and Q-sys software to troubleshoot and make adjustments. Knowledge of DSP audio principles for proper configuration (understanding gain structure, a must). Able to make minor design changes in Qsys or Biamp. Qsys Level 1 and/or Biamp Tesira Certified, • Able to use Crestron Toolbox and Debugger to load code, firmware, and troubleshoot to determine if issue is settings, hardware, or determine if it is a likely code issue to refer to our programming team., • Understanding of IP network principles, Network Switches, AVoIP and Dante Audio., • Able to troubleshoot Poly and Cisco VTC hardware and PC based UC appliances for Zoom and Teams applications., • Understand principles of building and maintaining audiovisual systems, utilizing appropriate reference materials., • Understand how to use all tools as necessary to fabricate and field-engineer solutions., • Can load, test, troubleshoot, and commission control system programs, • Can load, test, troubleshoot, and commission audio DSP systems, including fine tuning of gain structure and AEC RESPONSIBILITIES: • Service Delivery, • Provide telephone and onsite service and preventive maintenance visits for all Verrex customers, including Verrex Service Agreement Customers and Time and Materials Customers as assigned by Service Management, • Complete all service visits in accordance with instructions as indicated on work orders. Bring all questions regarding scope of work, or all customer requests for tasks outside the current scope of work, to Service Department Management, • Work overtime as requested and as necessary to meet deadlines and customer demands, • Service and Support Administration, • Complete and submit all necessary written and electronic documentation for all service visits, including work orders, equipment lists, preventive maintenance checklists, repair forms, and follow-up emails. Submit copies of relevant documentation to customer, • Assist Service Team with documentation of open service items in system of record. Take ownership of all open items assigned to you for resolution by performing any necessary technical research and communicating progress to Service Team, • Take ownership of expediting equipment repairs in the field, including contacting manufacturers and repair houses for case / RMA information, completely filling out all Verrex paperwork, and setting proper expectations with customers regarding equipment turnaround time, • Perform mark-ups of onsite as-built drawings as equipment changes and modifications are made. Bring back markups to Verrex Operations Manager for processing, and return updated drawings to customers, • Assist fellow technicians by providing installation / troubleshooting guidance, • Position will occasionally require other work assignments such as installing new systems, pickup and deliveries as necessary., • Assist fellow technicians by providing installation / troubleshooting guidance, • Technician Mentoring, • Provide mentoring / coaching for all field service technicians, inducing troubleshooting assistance, customer service skills coaching, and situational awareness training., • Take initiative and ownership of complex open service items, including small-scale project management and inter / intradepartmental interfacing as necessary to affect resolution of items, • Take initiative to share relevant technical findings with Verrex Field regarding service issues, potential equipment failure trends, etc., • Sales, Customer Service and Relationship Management, • Clearly communicate arrival and departure time to both customers and Verrex Service Team. Follow-up proactively in the event of delayed arrivals, • Promote Verrex 220 (Time and Materials) services for all out-of-scope work. Promptly bring potential sales leads to the attention of Sales and the Service Team immediately, • Develop and maintain strong professional relationships with existing Service Agreement Customers, • Notify Service Management of all customer feedback, and highlight potential service issues, • Verrex-Furnished Tools and Equipment, • If provided, operate Verrex-supplied vehicle for travel to and from Verrex offices, customer sites and training locations as required, in accordance with all applicable traffic laws., • Maintain vehicle in accordance with Verrex Fleet Guidelines. Promptly notify Fleet Management for all vehicle service needs or issues., • Maintain vehicle stock of all required tools and supplies. Promptly request equipment that needs to be ordered or restocked., • Maintain personal stock of Verrex and user-furnished tools and supplies., • General Policy and Best Practices, • Check Verrex Schedule Board nightly to receive the next day’s work assignments, • Adhere to Verrex dress code whenever on a customer job site or in a Verrex office, • Keep work areas safe, clean and organized, • Submit timesheets daily 1. Ongoing Training and Certification: • Maintain CTS Certification, • Attend all Verrex-sponsored training days, • Attend all offsite manufacturer and equipment-specific trainings as dictated, • Maintain / expand industry knowledge through all Verrex-approved media as dictated by job and customer demands This job description may be revised at any given time by Verrex Management. Employee Handbook Please refer to the Verrex Employee Handbook for company policies on such issues as employment wages, salary, benefits, services, reimbursable expenses, employee communications, safety, health, standards of conduct, and corrective action. Equal Opportunity Employer Statement Verrex is proud to be an equal opportunity employer. We are committed to creating an inclusive, respectful workplace where everyone can thrive.

Job DescriptionDescription: About Bouldering Project Bouldering Project is more than a climbing gym—we’re a community. We’re driven by a shared belief: that climbing, movement, and connection should be accessible to everyone. From first-timers to seasoned climbers, families to fitness enthusiasts, and our own teammates—we create inclusive, inspiring spaces where people move, grow, and belong. With world-class climbing, yoga and fitness offerings, and welcoming community spaces, we’re proud to serve nine markets across the U.S.—and we’re just getting started. About the Role Facilities Care Specialists are responsible for maintaining a clean, safe, and presentable facility at Bouldering Project. Facilities Care Specialist employees are an integral part of the in-house management and maintenance of the built environment at each local facility and are primarily responsible for the cleanliness of the facility. These staff members have a direct impact on the experience of every individual that walks through the door, from a first impression of the space to a lasting experience, these staff help to create a welcoming and healthy environment. What You’ll Do Job duties may include, but are not limited to: Cleaning and Facility Maintenance • Works with the maintenance team and other staff to perform regular cleaning duties including but not limited to vacuuming climbing mats, mopping concrete floors, dusting required areas, regular cleaning of restroom areas, cleaning and sanitizing fitness equipment, and ensuring that all custodial related assignments are completed as assigned by the Facilities Manager, • Maintains a clean, organized, and presentable facility and retail area for members and guests, • Maintains and cleans facility grounds and building as needed, • Performs regular bathroom and facility walkthroughs, immediately remedying instances in need of attention, • Follows opening and closing cleaning and facility procedures, • Performs basic maintenance tasks as needed Customer Service • Actively responds to customer needs, membership and event questions, inquiries, and feedback when needed, • Provide customers with product, membership, and event information as needed, • Engages with customers, providing assistance with climbing, orientation, and facility offerings Facility Safety and Incident Response • Ensures the safety of staff and customers via regular safety walkthroughs, • Responds to accidents and incidents following the Safety Manual and Protocol, • Administers first aid in accordance with Safety Manual and BP Protocol, • Documents incidents through incident report logRequirements: What You’ll Bring Required Qualifications • Ability to follow written and verbal instructions, • Reliable, self-directed, and able to work with minimal supervision, • Comfortable and able to work early morning, evening, or weekend shifts, Sometimes overnights., • Knowledge of or willingness to learn cleaning chemical safety and proper handling Essential Physical Requirements This role requires the ability to perform the essential functions of: • Ability to lift and carry up to 50 lbs, • Must be able to stand, walk, and move continuously for extended periods, • Frequent bending, kneeling, stooping, and reaching, • Ability to push and pull wheeled equipment (mops, carts, vacuums), • Ability to climb ladders and step stools Preferred Qualifications • Prior janitorial, custodial, or facilities maintenance experience, • Familiarity with commercial cleaning equipment and techniques, • Experience with floor care equipment (auto scrubbers, burnishers, extractors), • SDS/chemical safety awareness We know not everyone will meet 100% of the qualifications—if this role excites you, we encourage you to apply. Working at Bouldering Project At Bouldering Project, we aim to cultivate excitement for movement, belonging, and community. We lead by example—making our spaces and offerings accessible and welcoming to all. Our core values—Inclusive, Quality-Obsessed, Local at the Core, and Growth-Oriented—are expected to be demonstrated in both leadership and daily operations. These values guide how we build community, deliver exceptional experiences, and continually evolve together. This role may require a flexible schedule, including availability during evenings, weekends, or outside standard business hours depending on programming and business needs.

Job Description 71 Visuals is looking for an experienced, highly organized Installation Manager to oversee the day-to-day execution of our installation projects. This is a hands-on management position for someone who is comfortable coordinating multiple projects, managing internal installers and subcontractors, solving problems in the field, and keeping installation schedules and budgets on track. The ideal candidate is a strong communicator and natural problem solver who can anticipate issues before they become problems. Every day will be a little different, so we're looking for someone who can prioritize, make decisions, and keep projects moving. Key Responsibilities • Manage the daily installation schedule and coordinate manpower across multiple projects., • Communicate project requirements, schedules, changes, and expectations with our internal installation team., • Coordinate, schedule, and manage outside installation subcontractors., • Serve as the primary point of contact for installation projects requiring additional attention or troubleshooting., • Review upcoming projects to identify potential installation challenges before crews arrive onsite., • Perform field/site surveys, take measurements, document existing conditions, and provide accurate information back to our project management and production teams., • Review installation requirements and help determine the best approach, equipment, manpower, and timing for each project., • Manage installation project budgets and labor hours to ensure projects meet company expectations., • Monitor project progress and address issues that could impact schedule, quality, or profitability., • Find practical solutions when unexpected field conditions or installation challenges arise., • Coordinate installation logistics including equipment, access, deliveries, permits, subcontractors, and customer/site requirements., • Receive and coordinate courier or freight shipments when necessary., • Help kick off projects and ensure installers have the information, materials, drawings, tools, and expectations needed to be successful., • Communicate with Project Managers regarding installation status, field conditions, changes, and potential additional costs., • Document field changes, additional work, and conditions that may impact project scope or budget., • Maintain a safe, organized, professional installation operation., • Step into the field when necessary to support the team, troubleshoot an installation, perform a survey, or help keep a project moving. What We're Looking For • Strong organizational and scheduling skills., • Excellent communication skills with the ability to work effectively with installers, subcontractors, Project Managers, customers, vendors, and other departments., • Strong troubleshooting and problem-solving ability., • Ability to manage multiple active projects and changing priorities without losing track of details., • Comfortable making decisions and taking ownership of problems., • Good understanding of labor hours, project budgets, and job profitability., • Ability to read drawings, plans, measurements, and installation specifications., • Comfortable visiting construction sites and active installation locations., • Experience managing field crews, subcontractors, or construction-related projects., • Signage, graphics, construction, architectural products, millwork, exhibits, or similar industry experience is strongly preferred., • Valid driver's license and ability to travel to project sites as required., • Basic computer skills and the ability to work with scheduling and project management software. The Person Who Will Succeed in This Role You don't need someone standing over your shoulder telling you what to do next. You see an issue, take ownership of it, and work toward a solution. You're comfortable managing a schedule in the morning, talking with a subcontractor an hour later, performing a site survey in the afternoon, and helping troubleshoot an installation before the day is over. You understand that successful installations require planning, communication, accountability, and the ability to adapt when the unexpected happens. Most importantly, you take pride in seeing projects successfully completed. About 71 Visuals 71 Visuals is a full-service visual communications company providing custom signage, graphics, branded environments, fabrication, and installation services. Our projects require coordination between design, project management, production, fabrication, and installation. The Installation Manager plays a critical role in connecting those teams and ensuring the final product is successfully delivered and installed for our customers. Job Type: Full-Time Schedule: Monday–Friday, with flexibility for early mornings, evenings, overtime, or occasional off-hours installations when project schedules require it. Experience Preferred: Installation management, construction management, signage, graphics, architectural products, fabrication, or related field operations. \nCompany Description 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services. 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services.

Job Description We are seeking BMS Techs to support building management system operations through preventive maintenance, troubleshooting, service, installation, monitoring, and commissioning. This role reports to the Service Manager and Project Manager and maintains reliable system performance through effective alarm management and technical documentation. Responsibilities • Perform system installation and commissioning., • Monitor building management systems., • Conduct preventive maintenance, troubleshooting, and service activities., • Manage system alarms and support timely resolution., • Prepare and maintain technical documentation. Preferred Qualifications • 2+ years of experience with building management systems., • BAS or HVAC controls certification., • Knowledge of building management systems and PLC programming., • Electrical troubleshooting skills., • Experience with technical documentation.\nCompany Description Fast paced service company commercial work only Fast paced service company commercial work only

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon Schools is seeking a Senior HVAC Technician (Snr HVAC Tech) to join the charter network’s New Jersey Facilities team. This position provides an opportunity for an experienced HVAC technician with at least seven (7) years' relevant experience to work with a dedicated facilities group, deepen his/her technical skills, and help ensure that Uncommon provides well-maintained, comfortable, and safe educational facilities for our students and staff. Uncommon’s portfolio in New Jersey comprises buildings constructed from the very early 1900s through the early 2020s, operating HVAC systems dating from 1966 to the recent past few years. As ambient comfort is essential to a productive learning and teaching environment, the impact of this individual’s attentiveness will be felt and deeply appreciated across the region. Reporting to the Senior Manager, Facilities Management Team, the Senior HVAC Technician will perform all technical work necessary to inspect, maintain, repair, and modify HVAC system in our buildings. With expertise in HVAC – and to a lesser extent in construction and plumbing – in multi-family, schools, and commercial buildings, the successful candidate will be responsible for conducting minor HVAC projects and managing larger ones and ensuring they are completed on time and within budget. The Snr HVAC Tech will partner with senior Facilities team members and outside consultants on the planning, coordination, and supervision of mechanical construction and repair activities implemented by outside vendors, will ensure project timelines are met and ensure quality control standards are followed, mentor junior staff, and handle all HVAC-related communication with stakeholders. Uncommon values candidates who have the drive and ability to work hard, are highly self-motivated, are eager to take on and implement assignments and projects, and have a strong commitment to customer service and satisfaction. Safe, efficient, healthy, clean, comfortable, and reliable buildings are essential to Uncommon’s mission to deliver an excellent education to our students and a comfortable working environment to our dedicated staff. As a member of the NJ Facilities Team, the Senior HVAC Technician will • maintain current knowledge of the National Standard HVAC Code and other applicable building codes and perform all facets of the HVAC trade in accordance with those codes and in a safe and effective manner, • diagnose problems with HVAC systems, evaluate solutions to remedy issues, and provide sound recommendations to supervisors, • in emergency situations take immediate steps to contain the problem and restore the system to sound working condition, • in emergency situations maintain clear and consistent communication with stakeholders to apprise them of steps being taken to address the issue, • troubleshoot and repair all HVAC type systems currently available in the market, • maintain records of corrective and preventive work assignments received through an automated work order system (currently SchoolDude, soon ZenDesk), • assist onsite Facilities Managers and General Maintenance Workers with work projects or special assignments, • respond to campus emergency calls after hours as needed, • perform other duties as assignedQualifications Required Technical Skills: • Significant journeyman-level HVAC experience along with the trade knowledge to effectively understand and perform all facets of the HVAC trade in accordance with the National Standard Plumbing Code and other applicable codes, • Strong background in commercial heating projects large and small, including hot water boilers and gas furnaces, • Ability to read as-built plans for all buildings in portfolio, • Ability to read and interpret construction drawings, specifications, submittals, cut sheets, layouts, technical manuals, schematic drawings, and other HVAC-related trade documents, • Advanced knowledge of BMS systems and system operations, • Ability to procure replacement parts as needed to make all necessary repairs, • Ability to properly and safely use the tools of the trade and carry out all tasks expected of a Snr. HVAC Technician, • Ability to troubleshoot and repair refrigerant-driven cooling and heating equipment (heat pump systems), • Ability to troubleshoot and repair water-driven heating and cooling equipment, • Ability to troubleshoot and repair water or glycol pump systems, • Ability to troubleshoot and service chillers and cooling towers, • Ability to change filters and belts and clean coils as needed to ensure proper functioning of units, • Ability to troubleshoot and implement recommended repair/replacement of, • gas valves, • economizer motors and dampers, • compressors and contactors, • dampers, • chilled water and hot water pumps, • glycol injection units, • Ability to evacuate and top-off units with refrigerant General Technical Skills • Bachelor’s Degree equivalent or seven plus (7+) years of experience in the HVAC field, • Evidence of progressive responsibility and experience in HVAC field, with four plus (4+) years as head technician, • Ability to handle multiple projects simultaneously, • Familiarity with key building systems (HVAC, electrical, mechanical, plumbing), • Familiarity with OSHA and other Life Safety codes, etc., • Computer skills necessary to operate BMS system, • Facility with Microsoft office suite, • Strong organizational skills, attention to detail, and follow-through, • Ability to communicate effectively verbally and electronically with facilities staff, school staff, and vendors, • Available to work nights and weekends when necessary, • Extreme flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate high level of responsibility and multiple priorities, • New Jersey low pressure black seal boiler, HVAC or other certificate, training, or licenses a plus, • Carry a current EPA card enabling technician to dispense of refrigerants, • Valid driver’s license and vehicle, • Strong capacity to operate independently Physical Requirements The physical requirements outlined below are representative of those that must be met by an employee to successfully perform the essential functions of this position. • Stand or walk for up to two (2) hours at one time, up to eight (8) hours per day, • Sit for fewer than two (2) hours during an eight (8)-hour day, • Lift or carry up to 35 pounds frequently and 100 pounds occasionally, • Lift up to 100 pounds to waist height and up to 35 pounds in a range of motions from floor to overhead, • Frequently use hands for simple grasping, fine manipulation, pushing or pulling, • Occasionally climb stairs or ladders, dig, or pull with forces up to 100 pounds, • Frequently bend, squat, kneel, knee stand, lift overhead, reach overhead, push, or pull, • Work outdoors in a variety of temperatures and environmental conditions, • Possess ability to work at heights, full range of body motions and physical agility, and ability to maintain balance Mission Alignment • Demonstrate a relentless drive to improve the minds and lives of students in and out of school, • Demonstrate a commitment to the schools’ rules, regulations, and safety procedures, • Implement and enhance the school’s systems and culture Create high accountability for oneself as well as for building staff and vendors #ZR Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $43/hr to $50/hr. Starting pay is determined using various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. Benefits • Regional staff will have the same holidays and sustainability days as school-based staff in their region, and flexible summer PTO, • Extensive, best-in-class training and development, • Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA), • Financial Planning, • New Jersey Pension program, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email recruitment@uncommonschools.org.

Job Description Purpose of Role: We are seeking a Technology & Automation Coordinator to support and optimize the technology platforms, CRM systems, business applications, reporting tools, and digital workplace solutions. This role focuses on workflow automation, system integrations, data management, reporting, and process improvement initiatives that help departments work more efficiently and effectively across the environment. The ideal candidate is technically skilled, solutions-oriented, and comfortable working with multiple platforms to streamline processes, improve data quality, enhance user experiences, and support business operations. Responsibilities : • Design, build, and maintain automated workflows and integrations using Microsoft Power Automate, Zapier, APIs, webhooks, and related technologies., • Connect and synchronize data across HubSpot, Microsoft 365, SharePoint, website platforms, and other business applications., • Identify opportunities to automate manual processes and improve operational efficiency., • Administer and maintain HubSpot and other business systems., • Manage CRM records, workflows, forms, automation, lists, reporting, and integrations., • Maintain data integrity through audits, imports, exports, cleanup projects, segmentation, and governance practices., • Create dashboards and reports to measure system utilization, business development activity, engagement, and operational effectiveness., • Analyze data and recommend technology-based solutions that improve processes and user adoption., • Manage and update website content, attorney biographies, practice area pages, publications, events, and related digital assets., • Maintain and enhance the firm's intranet, including employee resources, announcements, navigation, and user support., • Support application implementations, upgrades, testing, troubleshooting, and end-user training., • Document workflows, system processes, integrations, and technology procedures., • Partner with IT, Marketing, HR, Finance, and Operations on technology and process improvement initiatives., • Serve as a resource for system support, reporting, automation, and business application administration. Qualifications : • Bachelor's degree in Information Systems, Computer Information Systems, Business Technology, Computer Science, Business Administration, or a related field preferred., • 2-5 years of experience supporting CRM platforms, business systems, workflow automation tools, digital workplace technologies, or related applications., • Hands-on experience building and maintaining automated workflows and integrations using Microsoft Power Automate, Zapier, APIs, webhooks, and similar technologies., • Experience troubleshooting integrations, workflow issues, and data synchronization challenges across multiple systems., • Experience administering HubSpot, Salesforce, Microsoft Dynamics, or a similar CRM platform strongly preferred., • Strong understanding of CRM administration, database management, reporting, data governance, and system integration best practices., • Experience supporting Microsoft 365, SharePoint, intranet platforms, or other business collaboration tools preferred., • Experience with WordPress or other website content management systems preferred., • Familiarity with Google Analytics, Google Tag Manager, Search Console, Power BI, or similar reporting and analytics tools., • Basic knowledge of HTML and website management principles preferred., • Strong technical aptitude with the ability to learn new systems quickly and identify opportunities for process improvement., • Excellent attention to detail when working with data, reporting, system configuration, and automation., • Strong analytical, organizational, and project management skills., • Ability to manage multiple priorities and meet deadlines in a fast-paced professional services environment., • Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical users and provide effective training and support., • Experience in a law firm or professional services environment is a plus. Compensation & Benefits • Salary: Competitive salary, commensurate with experience and qualifications., • Additional Compensation: Eligible for discretionary year-end bonus and merit-based increases based on performance., • Benefits: Comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off, based on eligibility. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job DescriptionJob Summary PJ Fitzpatrick is seeking an experienced and dependable Window & Door Installer to join our Production team. This position is responsible for completing window and door installations according to company standards and customer contracts while delivering an exceptional customer experience. The ideal candidate is detail-oriented, professional, and able to work independently or as part of a team in a fast-paced environment. Essential Responsibilities • Arrive on time to all job sites in company uniform and prepared for the workday., • Review job packets to understand the full scope of work prior to installation., • Inspect delivered materials to ensure accuracy before beginning the project., • Communicate professionally and courteously with homeowners throughout the installation process., • Prepare and protect the work area using boot covers, drop cloths, and proper job site cleanliness practices., • Complete window and door installations according to company standards and customer contracts., • Relay any job site concerns or issues to the Lead Installer and/or Project Manager promptly., • Review completed work to ensure quality and accuracy prior to leaving the job site., • Demonstrate completed product operations and functionality to homeowners., • Collect any required customer payments upon completion of the project., • Maintain regular communication with the Production Coordinator before and after each job, as well as at the end of each shift., • Submit completed timesheets daily. Pay: $30 an hour plus the potential of a monthly bonus #PJFITZ2025 Requirements Qualifications & Requirements • Minimum of 5 years of experience installing and repairing windows, doors, and siding., • Ability to work independently and collaboratively within a team environment., • Ability to safely lift and carry equipment, materials, and supplies up to 105 pounds., • Experience using installation tools and equipment, including a brake., • Comfortable working on ladders and at heights., • Strong attention to detail and commitment to workmanship quality., • Excellent verbal and written communication skills., • Strong customer service and problem-solving abilities., • Ability to complete projects efficiently and within established timelines.Education, • High school diploma or equivalent required.Schedule, • Full-time position 1st shiftPhysical Requirements, • Frequent lifting, carrying, bending, kneeling, climbing, and standing for extended periods., • Ability to lift and transport materials and equipment weighing up to 105 pounds.Working Conditions, • Exposure to varying weather conditions and temperatures., • Work at heights and in physically demanding environments., • Repetitive motions and awkward working positions may be required. Benefits Benefits: At P.J. Fitzpatrick, we believe in offering our employees competitive pay and an excellent benefits package. Our list of benefits includes: • PTO, and the day off on your birthday!, • Take home company vehicle with gas card and EZ Pass (you don't pay for gas or tolls!), • Overtime, • Medical, Dental, Vision and Basic Life Insurance, • 401k with Company Match, • Performance Incentives, • Career advancement opportunities, • 6 paid company holidays!, • Up to $5,000 referral bonus!

Job Description Field Service Technician Department: NELCO GDS | Reports to: Service Operations Manager FLSA status: Nonexempt | Travel: Approximately 90% | Location: Home Base Saddle NJ Position Summary NELCO Worldwide is seeking a hands-on Field Service Technician to install, maintain, troubleshoot, and repair radiation-shielded and radio frequency (RF) shielded automatic door systems. This role supports reliable equipment operation at hospitals, healthcare facilities, research facilities, and industrial customer sites. The technician combines mechanical and electrical troubleshooting with responsive customer service and works independently and with service, engineering, and project teams. Essential Duties and Responsibilities • Install, align, adjust, and service heavy-duty door assemblies, automatic operators, drive components, tracks, bearings, safety sensors, and related controls., • Perform preventive maintenance and diagnose mechanical, electrical, and control system problems using technical drawings, wiring diagrams, diagnostic tools, and manufacturer instructions., • Troubleshoot motors, sensors, switches, wiring, safety interlocks, and linear motion systems; replace or repair components within the scope of training and authorization., • Check door movement, alignment, operating cycles, and safety device functionality before returning equipment to service; document unresolved issues and escalate unsafe conditions., • Coordinate site access, service schedules, and equipment downtime with customers and internal teams, with attention to clinical operations and patient care., • Explain findings, recommended repairs, and proper equipment operation to customers; provide clear updates on service progress and follow-up needs., • Complete accurate electronic service reports, inspection results, parts usage, time records, and travel expenses; communicate recurring failures and improvement opportunities., • Maintain tools, test instruments, service parts, and assigned equipment in safe working order; support service planning and parts replenishment., • Perform related duties as assigned by service leadership, consistent with training and qualifications.Safety and Site Practices, • Follow applicable safety requirements, manufacturer procedures, and customer site rules, including hazardous energy control, electrical safety, safe lifting, fall protection, and required personal protective equipment., • Perform electrical work, welding, powered equipment operation, and elevated work only when trained and authorized and when any required credentials are held. Never bypass safety devices or release unsafe equipment for use., • Coordinate with authorized facility personnel before work affecting shielding or radiation-controlled areas; follow access restrictions, infection prevention measures, and site-specific work permits. Report hazards, incidents, and near misses promptly.Required Qualifications, • High school diploma or equivalent., • Demonstrated mechanical and electrical troubleshooting experience with automatic doors, industrial equipment, electromechanical systems, or comparable equipment., • Ability to read mechanical drawings, wiring diagrams, schematics, and technical service manuals and use hand tools, power tools, and electrical diagnostic instruments safely., • Strong problem-solving, organization, communication, and customer service skills; ability to work independently and coordinate with customers and internal teams., • Ability to use electronic service reporting, email, and mobile or computer applications to document work accurately., • Ability to meet the extensive travel requirements and drive to customer sites; valid driver’s license and driving record meeting company requirements., • OSHA 30-hour Construction Outreach training completion required; task-specific and site-specific safety training must also be completed as applicable.Preferred Qualifications, • Technical certificate or associate degree in electrical, mechanical, mechatronics, or automation technology., • Experience with radiation-shielded or RF-shielded doors, automatic door safety systems, programmable logic controllers (PLCs), and related controls., • Familiarity with applicable ANSI/BHMA automatic door standards and manufacturer inspection and adjustment procedures., • Welding experience and relevant forklift, aerial lift, first aid, or CPR training.Travel and Work Schedule Approximately 90% travel is required, including frequent overnight and out-of-state trips, extended driving, and time away from home. Service schedules may require early starts, evenings, weekends, or extended hours to meet customer access windows and minimize downtime. Travel and work schedules are coordinated by service leadership. Physical Requirements and Work Environment Essential duties involve standing, walking, bending, kneeling, crouching, reaching, working in restricted spaces, and using ladders or elevated work platforms. The role requires handling tools and components weighing up to 50 pounds; use team assistance or mechanical lifting equipment for heavier or awkward loads. Work requires precision adjustments, interpretation of diagnostic information, and communication of safety information, with reasonable accommodation as appropriate. Work occurs in healthcare, industrial, construction, and occasional outdoor environments, with potential exposure to moving machinery, electrical and stored energy, noise, dust, and varying temperatures. Required protective equipment and site controls must be used. Reasonable accommodations are available to enable qualified individuals with disabilities to perform essential job functions. Compensation Hourly pay range: $28.85 to $36.06. Final compensation will reflect relevant experience, technical skills, qualifications, and work location. This is a nonexempt position; overtime is paid in accordance with applicable law. Approved business travel expenses are reimbursed under company policy. NELCO Worldwide is an equal opportunity employer. This description summarizes the role and may be updated as business needs change. It is not an employment contract.

Role Description \n Prime Rok Real Estate is looking for an organized, proactive Project Management Associate to help deliver initiatives across our New York City projects. You will support project managers and cross-functional stakeholders by tracking timelines, coordinating resources, and keeping work moving from kickoff to project completion. This is an excellent opportunity for an early-career professional ready to grow into a full project management role in a fast-paced NYC environment. \n \n Key Responsibilities \n\n • Support the planning and execution of multiple projects, including scope, schedules, budgets, and deliverables\n, • Build and maintain project plans, timelines, and status trackers.\n, • Schedule and facilitate project meetings, including kickoffs, stand-ups, and retrospectives; capture notes and follow up on action items\n, • Coordinate across internal teams (and external vendors or NYC-based partners) to keep tasks on track and dependencies visible\n, • Monitor risks, issues, and changes; escalate blockers to the project manager early\n, • Prepare clear status reports and dashboards for leadership and stakeholders\n, • Help track project budgets, vendor invoices, and resource allocation\n, • Maintin project documentation (i.e. AIA contracts, etc.)\n, • Identify opportunities to improve project workflows and templates\n, • Support compliance with relevant city, state, and industry requirements (e.g., permitting, licensing, or procurement processes where applicable)\n\n \n Required Qualifications \n\n • Bachelor's degree in business, communications, or a related field (or equivalent experience)\n, • 1 or more years of experience in project coordination, operations, consulting, or a similar role\n, • Strong organizational skills and attention to detail, with the ability to juggle several priorities at once\n, • Excellent written and verbal communication skills\n, • Proficiency with Microsoft Excel\n, • Basic budgeting or data analysis skills\n\n \n Company Description \n Prime Rok Real Estate is a Manhattan-based commercial real estate development and investment firm, focusing primarily on the opportunistic acquisition and development of commercial properties throughout the NYC metro area. Prime Rok acquires and develops a diverse range of asset types, ranging from hospitality driven retail/mixed-use properties to large-scale educational and medical facilities. With its own development and leasing arms, Prime Rok is able to maintain a lean, organized and self-sufficient team that can see through every stage of a deal, from initial site selection to construction and asset management.

\n Job Title: Senior SAP Project Manager (S/4HANA & FICO) \n Location: Newark, NJ (Hybrid – 3 days onsite per week) \n \n About the Role: \n \n We are seeking a Senior SAP Project Manager to lead a flagship SAP S/4HANA migration and Finance Transformation program based out of our Newark, NJ office. In this role, you will bridge the gap between complex SAP FICO architecture and disciplined program governance. You will own the roadmap from business case through go-live, partnering directly with Finance executives, technical architects, and system integrators to deliver a seamless transition. \n \n What You Will Do \n\n • Lead End-to-End S/4HANA Delivery: Direct a large-scale SAP S/4HANA migration initiative from initial business case and planning through cutover and hypercare.\n, • Drive Finance Transformation: Partner closely with Finance stakeholders to optimize financial close processes, regulatory reporting, and audit controls.\n, • Master Project Controls & Forecasting: Build and maintain resource-loaded schedules, manage multi-million-dollar budgets, and track actual vs. planned performance.\n, • Deliver Executive Reporting: Provide transparent weekly status reports to leadership, tracking key Earned Value Management (EVM) metrics including ETC, EAC, SPI, and CPI.\n, • Govern Teams & Vendors: Lead cross-functional technical and business teams, manage third-party vendor deliverables, and proactively mitigate risks, dependencies, and bottlenecks.\n\n \n What You Bring to the Table \n\n • Proven Project Leadership: 10+ years of experience managing large-scale IT projects, including full-lifecycle SAP S/4HANA migration or transformation initiatives.\n, • Deep SAP Finance Expertise: Strong functional and technical command of SAP FICO across both ECC and S/4HANA environments, including hands-on experience with SAP Central Finance (CFIN).\n, • Financial Domain Acumen: Solid understanding of corporate finance operations, including financial close, compliance, audit controls, and regulatory reporting.\n, • Rigorous Project Governance: Hands-on experience building resource-loaded project schedules and managing project health using ETC, EAC, SPI, and CPI metrics.\n, • Location Commitment: Ability to work hybrid onsite 3 days per week in Newark, NJ.\n\n \n Nice to Have \n\n • PMP Certification or equivalent project management credentials.\n, • SAP S/4HANA Finance Certification.\n, • Background leading Finance-focused S/4HANA transformations within a Big 4 consulting firm or large enterprise environment.\n\n

Our client, a healthcare communications agency, is seeking a Project Manager (Associate Director/Director Level) for a temporary, remote, out-of-region opportunity. This role leads complex initiatives across business units, platforms, and workstreams. The position coordinates cross-functional teams, manages delivery, and supports integrated healthcare communications objectives. \n There is no application deadline for this role. \n \n Project Manager (Associate Director/Director Level) Responsibilities: \n\n • Lead multiple projects across various workstreams, platforms, and business units.\n, • Coordinate account, strategy, creative, production, medical/legal/regulatory, and operations teams.\n, • Develop and maintain project plans, timelines, resource allocations, and deliverables.\n, • Identify risks, dependencies, and roadblocks while developing mitigation plans.\n, • Communicate project updates and facilitate status meetings with stakeholders and leadership.\n\n \n Project Manager (Associate Director/Director Level) Qualifications: \n\n • 7+ years of project management experience in an advertising agency, healthcare communications agency, or integrated marketing environment.\n, • Experience operating at the Associate Director or Director level.\n, • Demonstrated ability to manage multiple platforms, brands, or business units simultaneously.\n, • Strong understanding of cross-functional team dynamics and workflow management.\n, • Exceptional organizational, communication, and problem-solving skills in a fast-paced, deadline-driven agency environment.\n\n \n Perks and Benefits: \n\n • Medical, Dental, and Vision Insurance.\n, • Life Insurance.\n, • 401(k) Program.\n, • Commuter Benefit.\n, • eLearning and Ongoing Training.\n, • Education Reimbursement.\n\n \n Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. \n \n If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

About Us \n Mile Marker is a modern omnichannel agency uniquely connecting data, creative and media to accelerate results for growth marketers. Mile Marker is an agency where content fuels performance, media drives outcomes, and data underpins an engine that eliminates the gaps that slow down enterprise growth marketers. \n \n As of May 29, 2026, we are integrating LIFT agency’s performance content and creative system with Mile Marker’s Waypoint process for audience, channel and data intelligence spotlights how we connect the full customer journey. This unified growth engine feeds a learning system within Relay, our open-powered marketing stack, ensuring every impression, message and experience is built for a business outcome. \n \n Mile Marker’s client roster includes FreshPet, DoorDash, Spectrum, Webster Bank, TrueGreen, HelloFresh and Harry’s, among others. \n \n We are a team of strategists, media experts, creatives, innovators and analysts. Over 100 Milers (our humans) strong with hybrid-offices in New York City and San Francisco. \n \n For more information, go to www.milemarkeragency.com. \n \n Role \n The Project Manager is a mid-level advertising agency position responsible for managing timelines and budgets, supporting collaboration and facilitating integrated projects. \n \n Responsibilities \n Project Management \n\n • Lead integrated creative and production projects from intake through final delivery across social, digital, video and direct mail executions.\n, • Partner with account leadership to define project objectives, requirements, timelines, budgets, and success criteria.\n, • Develop and maintain project scopes, estimates, schedules, workback plans, and resource allocations.\n, • Lead project governance, ensuring deliverables remain on brief, on schedule, and within budget; proactively identify risks, dependencies, and mitigation paths.\n, • Facilitate project kickoffs, status meetings, production reviews, and delivery checkpoints; maintain clear communication of project status, changes, and decisions to all stakeholders.\n, • Manage approval workflows, proofing cycles, and final asset delivery; coordinate receipt and review of client-supplied assets throughout the project lifecycle.\n, • Serve as the primary point of coordination across creative, production, account, and client teams to ensure seamless execution and quality standards.\n, • Maintain accurate, organized project documentation—including meeting notes, timelines, estimates, and financial summaries—and archive final assets per agency processes.\n, • Facilitate cross-functional alignment to help resolve project challenges through collaboration and solution-oriented thinking.\n\n \n Operations & Process Improvement \n\n • In partnership with the Senior PM, develop scalable approaches to project intake, prioritization, resource planning, and tracking.\n\n \n Resource & Workflow Management \n\n • Participate in resourcing, traffic, and workflow planning meetings to ensure appropriate staffing and project sequencing.\n, • Monitor team capacity and proactively identify potential conflicts or delivery risks.\n, • Support leadership with visibility into project health, resource utilization, and delivery forecasts.\n\n \n Client & Stakeholder Partnership \n\n • Build trusted working relationships with internal and external stakeholders at all levels of the organization.\n, • Support account teams in managing expectations, scope adjustments, and delivery commitments.\n\n \n Communication & Collaboration \n\n • Deliver seamless communication via multi-channel platforms both internally and with clients\n, • Foster a collaborative, positive, and accountable project environment; lead by example through strong organization, communication, and follow-through.\n, • Encourage continuous improvement and knowledge sharing; contribute to agency initiatives that strengthen operational excellence and business performance.\n\n \n Qualifications \n\n • 2-3 years of experience in project management or a similar role, preferably within a creative agency environment.\n, • Excellent communication and interpersonal skills.\n, • Strong organizational skills and ability to manage multiple projects simultaneously\n, • A proactive approach to problem-solving and the ability to work effectively in a fast-paced, deadline-driven environment\n, • Proficiency in Microsoft Office Suite, Google Workspace, and project management tools such as Teamwork, or similar platforms\n, • Ability to work collaboratively with cross-functional teams and build strong relationships\n, • Flexible and adaptable to change with a positive attitude and willingness to take on new challenge\n\n

Senior Project Manager – Banking Client \n \n Position: Senior Project Manager \n Industry: Banking / Financial Services \n Experience: 10+ Years \n Employment Type: Full-Time \n Location: Hybrid – Rutherford NJ or Dallas TX Requirement \n \n Job Summary \n \n We are looking for an experienced Senior Project Manager to lead and manage complex technology projects for a leading banking client. The ideal candidate will have strong experience managing large-scale banking/financial services projects, cross-functional teams, technology delivery, stakeholder management, risk management, and project governance. \n \n The candidate should be comfortable working with senior business and technology stakeholders and driving projects from initiation through successful delivery. \n \n Key Responsibilities \n \n • Lead end-to-end delivery of complex technology projects within a banking/financial services environment. \n • Define project scope, objectives, deliverables, timelines, milestones, and success criteria. \n • Develop and maintain detailed project plans, schedules, budgets, RAID logs, and governance reports. \n • Manage multiple workstreams and coordinate cross-functional teams across technology, business, product, infrastructure, security, data, and operations. \n • Work closely with business stakeholders, technology leadership, product owners, architects, engineering teams, and vendors. \n • Track project progress against agreed timelines, budget, scope, and quality standards. \n • Identify project risks, issues, dependencies, and constraints and drive timely resolution. \n • Establish strong project governance and provide regular status updates to senior management. \n • Manage project change requests, scope changes, resource requirements, and delivery dependencies. \n • Coordinate release planning, testing, UAT, production deployment, and post-production activities. \n • Ensure projects comply with banking security, regulatory, audit, risk, and compliance requirements. \n • Manage third-party vendors and offshore/onshore delivery teams where applicable. \n • Drive Agile/Scrum ceremonies and ensure effective collaboration between product and engineering teams. \n • Facilitate executive-level meetings, steering committee meetings, project reviews, and stakeholder discussions. \n • Monitor KPIs, project metrics, delivery quality, and overall project health. \n • Ensure proper project documentation, process adherence, and audit readiness. \n • Proactively identify opportunities to improve delivery processes, efficiency, and project outcomes. \n \n Required Skills & Experience \n \n • 10+ years of overall IT experience, with significant experience in project/program management. \n • Strong experience working with Banking, Financial Services, Capital Markets, Payments, Lending, Cards, Risk, or related financial domains. \n • Proven experience managing large-scale technology projects from initiation to production. \n • Strong knowledge of SDLC, Agile, Scrum, Waterfall, and hybrid delivery methodologies. \n • Experience managing distributed onsite/offshore teams. \n • Strong stakeholder and executive management experience. \n • Excellent understanding of project planning, estimation, resource management, budgeting, risk management, and delivery governance. \n • Experience working with engineering teams across technologies such as Java, .NET, Python, APIs, cloud, databases, data platforms, or modern enterprise applications. \n • Strong understanding of application development, integration, APIs, databases, cloud platforms, and enterprise architecture. \n • Experience with JIRA, Confluence, MS Project, Azure DevOps, or similar project management tools. \n • Strong communication, presentation, negotiation, and problem-solving skills. \n • Ability to manage multiple priorities and projects in a fast-paced banking environment. \n \n Preferred Qualifications \n \n • PMP, PMI-ACP, Scrum Master, SAFe, or equivalent certification. \n • Experience with cloud transformation, digital banking, modernization, data/analytics, AI/GenAI, API modernization, or application transformation projects. \n • Experience managing projects involving regulatory, compliance, security, or audit requirements. \n • Experience working with large financial institutions or banking clients. \n • Strong vendor and third-party management experience. \n \n Key Competencies \n \n • Project & Delivery Management \n • Banking / Financial Services Domain \n • Stakeholder Management \n • Risk & Issue Management \n • Budget & Resource Management \n • Agile / Scrum / Waterfall \n • Executive Communication \n • Vendor Management \n • Technology Delivery \n • Project Governance \n • Change Management \n • Strategic Planning \n • Team Leadership \n \n Education \n Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. \n \n Preferred: PMP / PMI / Agile / Scrum certification. \n Ideal Candidate Profile \n The ideal candidate should be a hands-on and highly experienced technology Project Manager who understands both business and technology delivery. Banking domain experience is strongly preferred, along with demonstrated success managing complex projects involving multiple teams, vendors, technologies, and senior stakeholders. \n

Job Description Job Summary: • Experienced and credentialed HVAC Project Manager with over a decade of success managing the design, repair, and maintenance of mechanical systems in complex public-sector environments is needed to fill this position ., • Holds HVAC NATE and ISO 9001 certifications and a Mechanical Engineering degree, with a deep working knowledge of HVAC systems, electrical infrastructure, and industrial equipment., • Extensive experience collaborating with NYC city agencies, including DOE (Department of Education), DOB (Department of Buildings), DEP (Department of Environmental Protection), H H (NYC Health Hospitals), and others. Known for leading projects to completion under strict deadlines, maintaining full code compliance, and driving operational efficiency in demanding, safety-sensitive environments., • Our Ideal Candidate: HVAC Project Manager: This position will be based at our company headquarters in Brooklyn, NY, with regular travel to job sites as required to oversee field operations, coordinate with subcontractors, and support project execution. Core Competencies:, • HVAC Design, Construction & Maintenance, • Chiller Plants, Boilers, Pumps & Compressors, • NYC Public Agencies (DOB, DOE, DEP, H H, etc.), • Mechanical and Electrical System Coordination, • HVAC NATE Certificate, • ISO 9001 Quality Control Systems Certificate, • Safety & Compliance (OSHA, NYC DOB), • Field Supervision & Subcontractor Management, • Project Scheduling & Documentation, • Air Quality & Energy Efficiency Troubleshooting, • Engineering-Based Operational Improvements Key Responsibilities, but not limited to:, • Manage HVAC projects from design through completion, including scope, budget, field operations, and closeout., • Coordinate with numerous NYC city agencies to ensure projects meet permitting, inspection, and regulatory requirements., • Review and approve design plans, specifications, and construction schedules; recommend technical solutions for issues and changes., • Assist in HVAC system design, including load calculations, equipment sizing, and system layout., • Conduct and supervise repairs and preventative maintenance of HVAC systems and industrial mechanical equipment., • Troubleshoot complex HVAC and mechanical failures, inefficiencies, and air quality concerns., • Monitor compliance with all applicable codes, safety protocols, and company performance standards., • Lead field supervision and coordination of contractors and subcontractors for HVAC-related construction tasks., • Supervise safe operation and installation of critical systems, including boilers, chillers, pumps, and compressors., • Conduct bi-weekly OSHA-compliant safety meetings and enforce clean, hazard-free work environments., • Implement engineering solutions to improve system performance, reduce downtime, and optimize costs., • Maintain detailed project documentation including work orders, change orders, and reports; support ISO

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Must be able to work in the NYC office or Jersey City, NJ office 2-3 days per week, subject to change at any time. Learn more at www.firstagency.com What You Would Get To Do The Team Lead is responsible for collaborating with the Team Manager for a dedicated account, understanding the strategic approach to the client account, while providing on-the-ground insight into the client business and potential opportunities. This role will manage several company and client initiatives at a time, supporting C-level and senior stakeholders and will also be responsible for key business relationships and team management. This role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment. Team Management • Collaborate with the Team Manager to understand the strategic approach to the client account, providing on-the-ground insight into the client business and opportunities, while offering input on key challenges and driving the business with a strong understanding of the larger organizational picture, • Mentor and develop 5-12 direct reports, conducting performance development conversations and managing the process, • Oversee the team's workload, ensuring a clear understanding of capacity and pressure points through regular 1:1 meetings. Field questions and offer advice to team members to assist with creative problem solving and knowledge sharing. Manage vacation schedules, and approve monthly expenses., • Ensure the team maintains strong, positive relationships with clients, • Collaborate with the Team Manager to ensure development opportunities, effective business coverage, and continuity, including succession planning., • FIRST ambassador; participate and engage with FIRST initiatives and extracurricular where possible, • Lead and motivate the team to work efficiently, fostering positive communication and an open, inclusive environment that ensures good team morale., • Liaise with the Team Manager and P&C team on talent development and recruitment for open direct report roles, while overseeing the onboarding and offboarding processes, • Active training and development of the FIRST Team. Encourage direct reports to be knowledgeable of best practices, new suppliers, services, and venues and to be proactive with ideas and creative solutions, • Liaise with stakeholders to refine workstreams for efficiency, meet evolving business requirements, and proactively assist with ad hoc projects, troubleshooting problems and optimizing workflows, particularly during periods of change, • Refine and drive best practice; ensure team adheres to firm's SOP and compliance requirements, • Manage up; raise and escalate potential concerns and successes to management on a regular reporting basis Project Management • If applicable, this role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment within a specific client account, which includes end to end project management for the book of work assigned, • Work seamlessly with key internal partners and stakeholders on event deliverables and to understand and drive event objectives forward; consistently maintain excellent client relations even in challenging situations, • Travel for on-site management when necessary There is a requirement for onsite events to travel domestically or abroad as required - up to 10%. Your Contributions: What We Are Looking For • 8-10 years' event management experience, preferably in the financial services industry or a corporate environment, • People management experience preferred, • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences, • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required, • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required, • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required, • Extensive experience in working with and managing senior clients, • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Strong proficiency with Microsoft Office, specifically Excel, • Extensive industry knowledge of new suppliers, venues, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Leadership/influencing/negotiation and decision-making skills At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $129,450.00 - $148,868.00. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Controller | $150K–$175K + B \n Mount Vernon, NY | On-Site \n \n Atrium is seeking a Controller for a growing, technology-enabled mechanical and building-services company in Mount Vernon, NY. \n \n This isn't a "keep the books moving" Controller position. \n Reporting directly to the CFO, you'll take ownership of the accounting operation of a growing business while helping determine what the finance function should look like next. That includes financial reporting, close, project accounting and WIP, cash, controls, systems, process improvement and people leadership. \n \n The company is also actively investing time in AI and workflow automation, so we're looking for someone who is comfortable challenging old processes, learning new technology and thinking about how accounting can operate better as the business grows. \n \n Compensation: $150,000–$175,000 + B \n Schedule: Full-time, on-site \n Location: Mount Vernon, NY \n \n A background check may be run only after a conditional offer is made, where permitted by law. \n What You'll Do \n\n • Own the monthly and annual close and financial reporting process.\n, • Prepare and review P&L, balance sheet and cash flow statements and variance analysis.\n, • Oversee cash, reconciliations and support treasury forecasting.\n, • Provide oversight of payroll and related accounting.\n, • Lead billing, AR and collections.\n, • Own job costing, WIP, project financials and revenue recognition.\n, • Partner with operations on cost-to-complete, project margins and financial performance.\n, • Support tax filings, audits and regulatory requirements.\n, • Own and improve accounting processes across Sage Intacct, BuildOps and Coast.\n, • Manage and develop the accounting team.\n, • Work directly with the CFO on process improvement, automation and the continued evolution of the finance organization.\n\n \n What We're Looking For \n\n • Bachelor's degree in Accounting or Finance.\n, • Active CPA certification required.\n, • 7+ years of progressive accounting experience.\n, • Full-cycle close and financial statement preparation experience.\n, • Controller, Assistant Controller or Accounting Manager experience.\n, • Proven people-management experience.\n, • Strong US GAAP and internal-controls knowledge.\n, • Advanced Excel and mid-market ERP experience.\n, • Must be legally authorized to work in the United States.\n\n \n Great to Have \n\n • Construction, MEP or specialty-contractor accounting.\n, • Job costing, WIP, percentage-of-completion and retainage experience.\n, • AIA-style billing.\n, • Sage Intacct and/or BuildOps.\n, • Experience improving processes, implementing systems or introducing automation.\n\n \n Coming from another industry? Don't automatically count yourself out. Strong technical accountants who have worked in complex operating environments and can demonstrate curiosity, leadership and the ability to learn quickly are encouraged to apply. \n \n Why Join? \n Work directly with the CFO. You'll have real access to leadership and visibility into how the business operates. \n Build something. The accounting function is evolving, and you'll have an opportunity to influence the team, processes, systems and controls. \n Get hands-on with AI and automation. Leadership is actively exploring how emerging technology can improve finance workflows, giving you the chance to learn and build alongside them. \n Broaden your experience. You'll touch financial reporting, operations, WIP, project accounting, cash, systems, controls and people rather than one small area of accounting. \n Grow with the business. This is an environment where responsibility can expand significantly as the company and individual develop. \n \n Benefits \n If eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable. \n \n Commitment to Diversity \n As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. \n We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation. \n \n EOE/M/F/D/V/SO \n Applicant Communication Consent \n By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. \n For more details, please review our Terms of Use and Privacy Policy. \n \n Job Wrapping ID: #LI-AJ3

Position Purpose: The primary function of a Sales Specialist is to enhance the customer’s transactional experience. This position requires a deep knowledge of our product offering, technical support for customers and outside sales professionals, market pricing and ERP system logic, and a requirement to be a cooperative partner with Operations and Dispatch, enhancing communication between customers and operations while assisting with the management of expectations. This role requires a specialization in acoustical products. Key Responsibilities: • Enhancing relationships with customers, • Subject matter expert and resource for the sales cycle, • Monitor market trends, competitor and project activities, and customer feedback. Gather insights to identify opportunities, refine sales strategies, and provide input for product enhancements, • Expert in using and training sales related technology and programs, ERP, Website, Maxrecall, DQ, Portal, Job Tracking system, pricing files, and excel, • Possess high level of product and application knowledge enabling the ability to assist, review, and recommend the appropriate products to General Contractors and customers in their specific application, • Collaborate with Inside Sales staff, Outside Sales Reps and Sales Managers to determine and understand sales approaches and participate in the planning and strategy of securing customers and projects., • Some outside of office requirement, occasional joint customer sales calls/meetings with outside sales reps, sales managers, or branch managers. For assigned customers or house accounts, this role may require an in-person connection with these opportunities., • Cold call prospective opportunities: General Contractors, Drywall Contractors, owners, and developers., • Showcase product performance using persuasive techniques to influence buying decisions, • Maintain customer accounts by fostering long-term relationships to increase customer loyalty and drive repeat business, • Participate in training sessions and workshops for sales teams or customers to enhance understanding of products and services, • Responsible for achieving sales targets. Develop and implement sales plans, monitor progress, and take proactive measures to meet or exceed revenue goals., • Formulate, implement, and collaborate with the sales team, operations and management on improvements to operating practices and customer service enhancements. Direct Manager/Direct Reports: • Reports to the Sales Manager and/or Branch/Area Manager Travel Requirements: • N/A Physical Requirements: • Must be able to remain in stationary position 50%. Frequently, will move about inside the office to access files, office machinery, etc., • Must be able to operate basic office machinery, • Must be able to communicate with team and management and be able to exchange accurate information in these situations., • Constantly working in office environment Working Conditions: • Work is primarily performed in a professional office environment., • Requires extended periods of sitting, computer use, and telephone communication., • Frequent use of standard office equipment, including computers, printers, copiers, and other business technology., • Regular interaction with employees, customers, vendors, and other business contacts., • May require occasional lifting of office supplies or materials up to 15 pounds., • Ability to maintain focus and productivity while managing multiple priorities and deadlines. Minimum Qualifications: • Ability to self-manage, show initiative and be proactive, • Communicate professionally, both verbally and in writing to coworkers and customers Preferred Qualifications: • N/A Minimum Education: • High School diploma or GED Preferred Education: • Bachelor's Degree Minimum Years of Work Experience: • 3 years sales experience within the industry preferred Certifications: • N/A Competencies: • Strategic Thinking: Ability to develop and execute strategies that align with corporate goals, drive growth, and address market trends and customer needs., • Analytical Capability: Possess strong analytical skills to evaluate sales metrics, market data, and research findings, providing insightful analysis that informs strategic decision-making and enhances sales processes., • Customer Relationship Management: Develop and nurture strong customer relationships, understanding their needs to deliver tailored solutions that drive sales growth and customer satisfaction., • Collaborative Teamwork: Engage effectively with team members to achieve shared goals, contributing your skills and insights to drive collective success in sales initiatives., • Negotiation Skills: Advanced skills in negotiating favorable terms with suppliers to enhance product offerings and cost efficiencies., • Communication Excellence: Strong ability to prepare and deliver clear, compelling presentations and reports to senior leadership and cross-functional teams., • Project Management: Competence in managing multiple initiatives concurrently, with a focus on delivering results efficiently and on time., • Organizational and Time Management Skills: Demonstrate effective organization and time management abilities to prioritize tasks and optimize productivity in a dynamic work environment., • Adaptability and Problem-Solving: Ability to thrive in a fast-paced environment, manage multiple priorities, and devise innovative solutions to overcome challenges, enhancing overall team effectiveness., • Communication Proficiency: Demonstrate exceptional verbal and written communication skills to effectively interact with clients, internal teams, and stakeholders, ensuring clear understanding and facilitation of objectives., • Customer Focus: Maintain a customer-centric approach by understanding client needs, fostering relationships, and ensuring a high level of service that contributes to client satisfaction and loyalty., • Technical Aptitude and Digital Literacy: Show proficiency in leveraging digital tools and computer applications to enhance sales strategies and improve customer engagement and satisfaction. Work Location: • N/A Job Location: Kamco Supply - Brooklyn 80 21st Street Brooklyn, NY 11232 ‎ As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. ‎ Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility. ‎‎ ‎ Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • Salary of $50,000-75,000 depending on experience, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description Our client, a IT Services and Consulting company, is looking for a Field Support Engineer – Windows 11 Migration / GxP Desktop Support for their Pearl River, NY location. Responsibilities: • Perform technical assessments of existing Windows 10 workstations to determine Windows 11 upgrade or replacement requirements., • Capture and maintain workstation information including asset details, operating system, installed applications, application versions, connected instruments/peripherals, interfaces, and other information required by the project assessment process., • Assess hardware and software readiness for Windows 11 and identify potential compatibility issues requiring remediation or vendor confirmation., • Support replacement of legacy workstations with enterprise-standard Windows 11 computers where in-place upgrades are not appropriate., • Build, configure, and prepare Windows 11 workstations according to approved enterprise standards and project procedures., • Install and configure business, laboratory, instrument-control, and supporting software using approved installation packages and vendor documentation., • Support migration of required application configurations, local data, instrument configurations, communication settings, and other approved system components from existing workstations., • Verify connectivity between Windows 11 workstations and attached instruments, peripherals, network resources, application servers, databases, printers, file shares, and other required services., • Perform technical troubleshooting of Windows, drivers, services, application installations, network connectivity, permissions, device communications, and peripheral compatibility issues., • Coordinate with software and instrument vendors when Windows 11 compatibility, supported application versions, installation requirements, licensing, drivers, or upgrade procedures require confirmation., • Support pre-upgrade backup activities and ensure appropriate recovery or rollback provisions are available before production system changes are implemented., • Execute workstation upgrade and replacement activities using approved implementation procedures, change controls, work instructions, and project schedules., • Support Active Directory/domain integration and implementation of applicable enterprise security and endpoint-management requirements., • Coordinate with infrastructure and cybersecurity teams for endpoint configuration, security agents, network requirements, firewall requirements, access groups, and other enterprise services when required., • Support application owners and end users during post-upgrade functional verification., • For validated or regulated systems, work with Validation and Quality resources to provide technical information and execution support required for qualification and validation activities., • Document assessment results, implementation activities, configuration information, issues, resolutions, and completion status in designated project tracking systems., • Identify technical risks, compatibility concerns, dependencies, and blockers and escalate them to the project technical lead in a timely manner., • Follow approved SOPs, work instructions, change-management procedures, data-integrity requirements, cybersecurity requirements, and applicable GxP practices., • Participate in project meetings, technical reviews, knowledge-transfer sessions, and deployment planning activities., • Maintain accurate project status and communicate system readiness, blockers, vendor dependencies, and deployment outcomes to project leadership., • Support multiple workstation upgrades according to project priorities while maintaining quality and minimizing disruption to laboratory and business operations. Requirements: • 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including:, • Strong Windows 10 and Windows 11 troubleshooting experience, • Windows workstation installation, configuration, and administration, • Software installation and troubleshooting, • Hardware and peripheral troubleshooting, • Windows device drivers and Device Manager, • Active Directory and domain-joined workstation concepts, • Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares, • User/group permissions and local security concepts, • Application and operating-system compatibility troubleshooting, • Backup, restoration, and data migration fundamentals, • Ability to interpret technical documentation and execute defined technical procedures, • Strong documentation and technical communication skills, • Ability to independently troubleshoot technical issues and escalate appropriately, • Ability to work with application owners, infrastructure teams, vendors, and end users, • Ability to work onsite and support scheduled deployment activities as required, • Individual role to work at client site to collect the required information for Windows 10 to Windows 11 OS migration including hardware details of the system and application details as per SOW and migration plan. As mentioned above in Job Description., • 5.00 Years of Experience Why Should You Apply? • Health Benefits, • Referral Program, • Excellent growth and advancement opportunities

Job Description The Senior Electronic Trading Specialist role is a mid-level individual contributor position in the Electronic Trading Services team based in Boston (or NY), responsible for managing all aspects of Linedata clients' electronic trading needs, including but not limited to project management, certification and configuration of the Linedata OMS, client and broker relationship management and telecommunications provisioning. Additionally, the Senior Electronic Trading Specialist will provide application issue escalation for 1st tier Production Services team and visit clients from time to time. This position will require some weekend availability for maintenance, upgrades, and other potential project related work. Essential Duties/Responsibilities Technical account management of assigned Linedata ETS clients; ensure high level of service delivery and client satisfaction. Manage onboarding and certification process for existing and new Linedata ETS clients. Gather and analyze client requirements; create FIX specification and workflow design. Configure and test FIX connectivity between Linedata trading systems and client trading partners. Provide 2nd line support for all FIX issues to Linedata ETS clients and Linedata Helpdesk. Work closely with internal Linedata teams to drive new trading functionality and bug fixes to completion. Perform FIX certifications with all requested FIX endpoints including liquidity of all partner integrations (broker algorithmic interfaces, etc.). Work on related projects as designated by manager (internal projects, assistance to other groups within Linedata, etc.). Participate in team and company initiatives (attend weekly meetings and report back to team, contribute to internal projects to improve productivity and learning, assist in training, etc.). Requirements Bachelor’s degree preferred. 5+ years of experience in a financial services or software client support environment, preferably supporting OMS/EMS platforms. Candidates must be ambitious, self-driven, and looking to work in a fast-paced environment. Ability to quickly and confidently assess risks, and associated urgency as it pertains to deliverables/tasks as they arise. Ability to thrive in a collaborative and team driven environment. Strong problem solving and troubleshooting skills. Excellent oral and written English language communication skills. Required exposure to buy-side investment and trading applications specifically Order and Execution Management Systems. Knowledge of IT infrastructure and Windows OS in a support related setting. Solid business acumen and awareness of trading/portfolio management/trade operations implications of decisions. Ability to function in an environment that requires flexibility, good judgment and sound decision-making based on limited information and/or extreme conditions. Ability to work during non-standard business hours including public/market holidays as needed. Required Technical Skills Strong knowledge of the Financial Information Exchange (FIX) protocol and basic networking concepts is required. Understanding of networking fundamentals, including TCP/IP and encryption/security protocols such as PGP, SSL, and TLS. Preferred Technical Skills Ability to write and interpret complex SQL queries. Working knowledge of database access and management tools, such as SQL Server Management Studio. Compensation & Benefits The on-target earnings (OTE) for this role are expected to range from $105,000 to $140,000, including base salary and variable pay. Final compensation will be determined based on several factors, including the candidate’s experience, qualifications, geographic location, and market expertise. Comprehensive benefits: health insurance, retirement plans, paid time off, and wellness programs Linedata regularly reviews compensation programs to support equity, reward performance, and reflect evolving market conditions. Commitment to Diversity: We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities. Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

Job Description Onsite Tech Support - Manager JOB SUMMARY Onsite Tech Support - Manager is responsible for managing and overseeing a multi-regionally based Onsite Tech Support services team that can consist of Team Leads, Associates, Sr. Associates, interns, and consultants. The regions can consist of one office or multiple offices and be geographically dispersed. The Manager establishes technical priorities, standards and procedures, understands enterprise processes and ensures adherence to policy. The manager must be driven to deliver technology solutions to improve the operational environment and provide comprehensive recommendations to senior management. The manager will often meet with key agency stakeholders to recommend solutions and resolve critical situations. There will be active engagement in multiple projects across the enterprise and at local sites. The delivery and execution of the department's objectives and goals are also key deliverables. JOB FUNCTIONS Issues Management and Resolution • Identify, document, analyze and respond to critical events, • Manage crises requiring analysts from multiple teams to resolve, • Serve as an escalation point for IT and business issues, • Manage monitoring and resolution of AV issues for on-site equipment, such as boardroom AV equipment and meeting/event support Resource and Performance Management • Responsible for hiring and terminations, • Recommend promotions and organizational changes, • Develop and track capacity planning for team, • Responsible for coaching, mentoring and obtaining appropriate training, • Identify training and development opportunities to strengthen and/or grow skill sets, • Write performance evaluations and conduct reviews, • Prepare regular analysis of key metrics to track team performance, • Engage with third party vendors such as sourcing companies to fill positions Project Management • Ensure team project deliverables are on time and within the established budget, • Identify issues and raise concerns to the Project Management Office, • Attend project meetings as necessary Technical Consultation • Assist in developing long range strategy plans for technology and systems, • Assist in determining impact of new solutions and implementation, • Make recommendations to the business Communications • Communicate the overall status for the team, including projects, issue and operational status to audiences that include business area staff and IT management, • Effectively manage customer expectations, • Assist in developing and writing policies and procedures, • Develop and maintain close relationships with business contacts, • Approval of change controls via Service Now ticketing system, • Comfortable training small and large groups of people on new IT solutions Continuous Improvement • Gather knowledge of technology changes through training, conferences, books, journals, case studies, and product evaluations, • Identify areas of process improvement for the team, on projects, or for the business Work Schedule • Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed, • Must be available via cell phone for issue resolution and assistance after hours Travel • Local travel between sites is required, • Occasional travel to sites outside the local area may be required PERFORMANCE STANDARDS & EXPECTATIONS Education • Bachelor's Degree from an accredited university, preferably in Computer Science, Information Systems or equivalent program, or a proven track record of IT experience required. Experience • Minimum 6 years of IT experience, • Minimum 3 years IT management experience, • Experience managing an IT operations team, • Experience managing a portion of an IT budget, • Experience implementing ITIL best practices, • Experience managing projects that require interaction with business sponsors and key stakeholders Job description only reflects management's assignment of essential functions. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $40—$50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Overview What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure? You get one of the fastest growing Software-as-a-Service companies in the United States. iCIMS is an Inc. 500 & Deloitte Fast 500 ASP Software Firm focused on solving corporate business issues through the implementation of easy-to-use, web-based software solutions. Our core product, iRecruiter, automates the recruiting operations of over 400 worldwide companies, including adidas, Continental Airlines, XM Satellite Radio, New Balance, Tommy Hilfiger, FedEx, and more. iCIMS has brought together the best-of-the-best, including graduates from Cornell, Brown, Columbia, Harvard, Princeton, and more. We encourage a relaxed but professional atmosphere that allows every employee, no matter what level, to work directly with today's leading organizations and make a noticeable impact on their bottom lines. Responsibilities As a member of the Account Services Department, the Manager will work closely with the iCIMS customers to ensure all their needs and expectations are met. • The Manager should have a strong knowledge of ASP systems and the ability to quickly learn and master the iRecruiter system to effectively communicate to customers the best and most efficient methods of utilizing iCIMS products., • The Manager should possess outstanding interpersonal skills and the ability to effectively manage multiple accounts., • The Manager is expected to be able to identify a customer's needs and when new opportunities exist to add additional products and services., • Participation in sales presentations through conference calls and seminars, on-site customer meetings, and client surveys., • Work with the iCIMS Marketing team to develop client references, case studies, and testimonials., • Proactively contact assigned clients and work towards 100% renewal rate., • Work escalated customer issues., • Some travel required. Qualifications • Bachelor degree with strong academic track record., • Experience with all Microsoft Windows operating systems, • Hands-on user for Microsoft Internet Explorer and related web-based technologies., • Must have strong interpersonal, verbal and written communication and presentation skills., • Ability to work with minimal supervision or formal structure., • Previous experience with client relations and experience in HR systems and/or software project management are significant plus.

Job Description Required Skills / Experience: · 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including: · Strong Windows 10 and Windows 11 troubleshooting experience · Windows workstation installation, configuration, and administration · Software installation and troubleshooting · Hardware and peripheral troubleshooting · Windows device drivers and Device Manager · Active Directory and domain-joined workstation concepts · Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares · User/group permissions and local security concepts · Application and operating-system compatibility troubleshooting · Backup, restoration, and data migration fundamentals · Ability to interpret technical documentation and execute defined technical procedures · Strong documentation and technical communication skills · Ability to independently troubleshoot technical issues and escalate appropriately · Ability to work with application owners, infrastructure teams, vendors, and end users · Ability to work onsite and support scheduled deployment activities as required Job Responsibilities: · Perform technical assessments of existing Windows 10 workstations to determine Windows 11 upgrade or replacement requirements. · Capture and maintain workstation information including asset details, operating system, installed applications, application versions, connected instruments/peripherals, interfaces, and other information required by the project assessment process. · Assess hardware and software readiness for Windows 11 and identify potential compatibility issues requiring remediation or vendor confirmation. · Support replacement of legacy workstations with enterprise-standard Windows 11 computers where in-place upgrades are not appropriate. · Build, configure, and prepare Windows 11 workstations according to approved enterprise standards and project procedures. · Install and configure business, laboratory, instrument-control, and supporting software using approved installation packages and vendor documentation. · Support migration of required application configurations, local data, instrument configurations, communication settings, and other approved system components from existing workstations. · Verify connectivity between Windows 11 workstations and attached instruments, peripherals, network resources, application servers, databases, printers, file shares, and other required services. · Perform technical troubleshooting of Windows, drivers, services, application installations, network connectivity, permissions, device communications, and peripheral compatibility issues. · Coordinate with software and instrument vendors when Windows 11 compatibility, supported application versions, installation requirements, licensing, drivers, or upgrade procedures require confirmation. · Support pre-upgrade backup activities and ensure appropriate recovery or rollback provisions are available before production system changes are implemented. · Execute workstation upgrade and replacement activities using approved implementation procedures, change controls, work instructions, and project schedules. · Support Active Directory/domain integration and implementation of applicable enterprise security and endpoint-management requirements. · Coordinate with infrastructure and cybersecurity teams for endpoint configuration, security agents, network requirements, firewall requirements, access groups, and other enterprise services when required. · Support application owners and end users during post-upgrade functional verification. · For validated or regulated systems, work with Validation and Quality resources to provide technical information and execution support required for qualification and validation activities. · Document assessment results, implementation activities, configuration information, issues, resolutions, and completion status in designated project tracking systems. · Identify technical risks, compatibility concerns, dependencies, and blockers and escalate them to the project technical lead in a timely manner. · Follow approved SOPs, work instructions, change-management procedures, data-integrity requirements, cybersecurity requirements, and applicable GxP practices. · Participate in project meetings, technical reviews, knowledge-transfer sessions, and deployment planning activities. · Maintain accurate project status and communicate system readiness, blockers, vendor dependencies, and deployment outcomes to project leadership. · Support multiple workstation upgrades according to project priorities while maintaining quality and minimizing disruption to laboratory and business operations. Additional Notes: Individual role to work at client site to collect the required information for Windows 10 to Windows 11 OS migration including hardware details of the system and application details as per SOW and migration plan. As mentioned above in Job Description.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Technical Field Specialist will serve as the in-field coordinator of programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company. Preparation Responsibilities: • Collaborating with the Project Manager/Workflow Lead and Operations Lead on intake, documentation, staffing, and scheduling of new client pilot requests., • Writing pilot project charters., • Documenting and validating operational workflows., • Conducting in-field operator training., • Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity)., • Communicating with Operations Lead, Tools POC, QC, MIS, and Client Program Managers/Engineers for clarification and validation., • Ensuring devices are properly configured and capable of collecting and transmitting data to backend systems., • Testing, troubleshooting, and resolving device and backend setup issues before pilot start., • Performing triage and initial debugging of technical issues., • Resolving issues directly or escalating by opening and tracking bugs assigned to Client staff., • Obtaining and configuring required devices for field operators.In-Field Responsibilities:, • Conducting trial runs to validate device performance and backend connectivity., • Partnering with client staff to debug and resolve technical issues encountered in the field., • Engaging Client Program Managers and Engineers when required., • Leading and conducting in-field data collection activities., • Providing frequent status updates during field operations., • Addressing and resolving technical issues, including extracting device diagnostic logs and escalating as needed., • Triaging and debugging technical problems in real-time., • Opening and tracking bugs with appropriate Client personnel.Post-Operations Responsibilities:, • Documenting and reporting on pilot results., • Reporting downtimes, tool issues, and bugs affecting pilot performance., • Sharing observations, feedback, and opportunities for process improvement and automation., • Verifying successful data transfer to backend systems., • Engaging the staff and Client Program Managers/Engineers to ensure complete issue resolution., • Following up to close open bugs., • Participating in data analysis and extraction as needed., • Proactively identifying opportunities for program and workflow improvements.Key requirements:, • BA/BS degree or a minimum of 2–3 years of relevant testing or support experience., • At least 1 year of QA testing or technical support experience with mobile applications., • Familiarity with mobile and web technologies, as well as organizational tools such as Google Spreadsheets and Excel., • Knowledge of SQL and JavaScript is a plus., • Ability to work on foot for extended periods and in various indoor/outdoor conditions and weather., • Strong verbal and written communication skills in English, with the ability to collaborate across local and global teams., • Demonstrated teamwork and collaboration skills., • Professional demeanor and ability to represent the company appropriately., • Comfortable working in a fast-paced environment., • Valid driver’s license and the ability to drive or use alternative transportation for fieldwork at various locations (e.g., client offices, stores, malls)., • Quick learner with the aptitude for understanding new technologies., • Excellent organizational skills and strong attention to detail., • Strong analytical and problem-solving abilities., • Ability to meet deadlines and take ownership of assigned tasks., • Capable of documenting testing results clearly and systematically., • Ability to create or improve workflows and identify areas for operational improvement. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description Summary The IT Service Delivery role is responsible for providing Level 2 technical support to employees and customers, diagnosing and resolving technical issues related to desktops, laptops, mobile devices, applications, peripherals, and network connectivity. The role ensures timely resolution of incidents and service requests, escalating complex issues to the appropriate technical teams when required. The position involves maintaining effective relationships with end users, providing regular updates on incident status, and collaborating with internal teams to improve service delivery and operational efficiency. Responsibilities also include documenting troubleshooting procedures, maintaining knowledge management resources, and ensuring compliance with established IT service management processes and standards. This is a 100% onsite role. This role requires traveling to multiple company locations to provide onsite technical support, resolve escalated issues, and support hardware deployments and refreshes. Responsibilities Provide Level 2 technical support for desktops, laptops, mobile devices, peripherals, applications, and other end-user technologies. Troubleshoot and resolve escalated incidents and service requests requiring advanced or onsite desktop support. Install, configure, upgrade, and maintain hardware, software, operating systems, and productivity applications. Support device deployments, hardware refreshes, equipment moves, additions, changes, and returns in accordance with asset management procedures. Document troubleshooting steps, resolutions, and recurring technical issues in ticketing and knowledge management systems. Collaborate with Level 1 support, infrastructure teams, application teams, and external vendors to resolve technical issues and restore services. Travel to various company divisions and work locations to provide onsite technical support, address escalations, execute technology deployments, and support business operations. Maintain flexibility to accommodate scheduled site visits, urgent onsite support requirements, and cross-divisional technology initiatives. Follow established IT service delivery procedures, operational standards, and customer service guidelines. Provide timely updates to management and end users regarding incident status, resolution progress, and outstanding issues. Requirements Requirements Role Expectations and Technical Competencies Demonstrate a strong understanding of technical concepts, principles, practices, and procedures relevant to IT service delivery and end-user support. Manage multiple projects of moderate complexity or contribute to specific components of larger projects. Work independently on routine assignments, with general guidance for new or unfamiliar tasks. Serve as a technical resource for less experienced team members and share knowledge to support team effectiveness. Present technical findings, project updates, and results during team meetings as required. Apply technical expertise, practical skills, and relevant training or certifications to resolve issues and support operational objectives. Reporting and Interaction Work under the guidance of a supervisor or project lead on assigned tasks and project components. Collaborate primarily with colleagues within the job family, while coordinating with other technical teams as needed. Seek technical guidance from supervisors, senior engineers, or other experienced technical personnel for complex issues. Typically report to a manager and contribute to team and organizational objectives through individual technical expertise and execution. Qualifications and Experience Bachelor’s degree with at least 5 years of relevant experience; or Master’s degree with at least 3 years of relevant experience. Equivalent relevant work experience may be considered in lieu of a degree. Relevant technical training and certifications are preferred, where applicable. Benefits $36/hr

Job DescriptionRole: Field Support Engineer Location: 100% Onsite to Groton, CT, Pearl River, NY, San Diego/Torrey Heights, CA, Andover, MA, Cambridge, MA Pay rate: $30/hr W2 No Subcontracting permitted Required Skills / Experience: · 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including: · Strong Windows 10 and Windows 11 troubleshooting experience · Windows workstation installation, configuration, and administration · Software installation and troubleshooting · Hardware and peripheral troubleshooting · Windows device drivers and Device Manager · Active Directory and domain-joined workstation concepts · Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares · User/group permissions and local security concepts · Application and operating-system compatibility troubleshooting · Backup, restoration, and data migration fundamentals · Ability to interpret technical documentation and execute defined technical procedures · Strong documentation and technical communication skills · Ability to independently troubleshoot technical issues and escalate appropriately · Ability to work with application owners, infrastructure teams, vendors, and end users · Ability to work onsite and support scheduled deployment activities as required Job Responsibilities: · Perform technical assessments of existing Windows 10 workstations to determine Windows 11 upgrade or replacement requirements. · Capture and maintain workstation information including asset details, operating system, installed applications, application versions, connected instruments/peripherals, interfaces, and other information required by the project assessment process. · Assess hardware and software readiness for Windows 11 and identify potential compatibility issues requiring remediation or vendor confirmation. · Support replacement of legacy workstations with enterprise-standard Windows 11 computers where in-place upgrades are not appropriate. · Build, configure, and prepare Windows 11 workstations according to approved enterprise standards and project procedures. · Install and configure business, laboratory, instrument-control, and supporting software using approved installation packages and vendor documentation. · Support migration of required application configurations, local data, instrument configurations, communication settings, and other approved system components from existing workstations. · Verify connectivity between Windows 11 workstations and attached instruments, peripherals, network resources, application servers, databases, printers, file shares, and other required services. · Perform technical troubleshooting of Windows, drivers, services, application installations, network connectivity, permissions, device communications, and peripheral compatibility issues. · Coordinate with software and instrument vendors when Windows 11 compatibility, supported application versions, installation requirements, licensing, drivers, or upgrade procedures require confirmation. · Support pre-upgrade backup activities and ensure appropriate recovery or rollback provisions are available before production system changes are implemented. · Execute workstation upgrade and replacement activities using approved implementation procedures, change controls, work instructions, and project schedules. · Support Active Directory/domain integration and implementation of applicable enterprise security and endpoint-management requirements. · Coordinate with infrastructure and cybersecurity teams for endpoint configuration, security agents, network requirements, firewall requirements, access groups, and other enterprise services when required. · Support application owners and end users during post-upgrade functional verification. · For validated or regulated systems, work with Validation and Quality resources to provide technical information and execution support required for qualification and validation activities. · Document assessment results, implementation activities, configuration information, issues, resolutions, and completion status in designated project tracking systems. · Identify technical risks, compatibility concerns, dependencies, and blockers and escalate them to the project technical lead in a timely manner. · Follow approved SOPs, work instructions, change-management procedures, data-integrity requirements, cybersecurity requirements, and applicable GxP practices. · Participate in project meetings, technical reviews, knowledge-transfer sessions, and deployment planning activities. · Maintain accurate project status and communicate system readiness, blockers, vendor dependencies, and deployment outcomes to project leadership. · Support multiple workstation upgrades according to project priorities while maintaining quality and minimizing disruption to laboratory and business operations. Additional Notes: Individual role to work at client site to collect the required information for Windows 10 to Windows 11 OS migration including hardware details of the system and application details as per SOW and migration plan. As mentioned above in Job Description. Thanks & Regards, Lavanya Thaneeru Sr US IT Recruiter lavanya@ipolarityllc.com linkedin.com/in/thaneeru-lavanya-73180a241

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description The Electrical Foreman will oversee electrical construction activities across commercial buildings, industrial facilities, residential projects, and infrastructure projects. This role supervises directly employed electricians and union crews, coordinates field operations, and reports to the Electrical Superintendent, Project Manager, Operations Manager, or General Contractor. Occasional local travel is required, with advancement opportunities in estimating, project management, and the electrical superintendent track. Responsibilities • Supervise directly employed electricians and union crews., • Schedule work and coordinate daily electrical construction activities., • Oversee electrical installation across commercial, industrial, residential, and infrastructure projects., • Interpret blueprints and project plans., • Ensure compliance with electrical codes, including NEC requirements., • Enforce job-site safety procedures and standards., • Inspect completed work to verify quality and compliance., • Coordinate materials, subcontractors, and project resources., • Prepare project reports and communicate progress to project leadership. Preferred Qualifications • 8+ years of experience in electrical construction supervision.\nCompany Description well established and respected electrical contractor well established and respected electrical contractor

Job Description Lighting & Shade Technician Department: Lighting & Shading Reports To: Director of Lighting & Shading Location: Field / Project Sites, NYC Metro Area Employment Type: Full-Time Position Summary The Lighting & Shade Technician is a field based position within the ATS Lighting & Shading department. This role supports the installation, activation, testing, programming, commissioning, troubleshooting, and punch out of lighting control, Ketra lighting, linear lighting, and motorized shade systems on high end residential, commercial, and hospitality projects. The technician will work on active construction sites and finished spaces to verify wiring, install and activate devices, assist with programming, test system operation, document field conditions, and complete assigned punch list items. Work will be performed under the direction of the Director of Lighting & Shading and in coordination with ATS project management, Ostroff Electrical, general contractors, electricians, and other trades. Core Responsibilities Field Installation and Device Activation • Install, mount, terminate, and activate lighting control devices, keypads, processors, gateways, antennas, shade power supplies, and related low voltage control equipment within ATS scope., • Assist with panel trim out, module activation, device addressing, and field verification of lighting control equipment., • Terminate and dress low voltage wiring for keypads, sensors, shade motors, gateways, processors, and control interfaces., • Install temporary keypads, temporary engravings, final keypads, faceplates, and related finish devices as required., • Install, adjust, and test motorized roller shades, drapery tracks, fascia, hem bars, and related shade components., • Assist with Ketra, Rania, Lumaris, and other controllable lighting fixtures where included in ATS scope., • Coordinate with Ostroff Electrical or the project electrician for line voltage terminations, breaker work, fixture wiring, and other electrical work outside the technician’s direct scope., • Identify and report wiring issues, missing terminations, shorts, incorrect landings, damaged devices, missing parts, and other field conditions that affect system operation. Programming, Commissioning, and Testing • Assist with field programming and commissioning of Lutron HomeWorks QSX, RadioRA 3, Ketra, Rania/Lumaris, and Sivoia QS / wireless shade systems., • Load, test, and update programming files as directed., • Activate devices in Lutron Designer and related software platforms., • Test keypad functions, room control, scenes, timeclock events, shade groups, shade limits, and overall system operation against approved documentation., • Confirm that keypad button functions match approved engraving reports and client intent., • Adjust shade limits, groups, presets, and alignment as required., • Verify RF coverage, processor communication, gateway communication, and device response throughout the project., • Flash and test lighting loads to confirm proper circuit assignments, dimming response, and keypad control. Troubleshooting and Punch List • Troubleshoot dimming issues, communication failures, shade response issues, RF coverage issues, incorrect wiring, and device faults., • Perform room by room testing of active keypads, lighting zones, shades, sensors, and system functions., • Document open items clearly, including issues caused by wiring, fixture compatibility, missing devices, incomplete construction, or work by others., • Support project punch walks and complete assigned punch list items., • Respond to service calls, warranty items, and post commissioning troubleshooting as assigned., • Coordinate return visits with the Director of Lighting & Shading, project manager, or field team. Documentation and Communication • Maintain accurate field notes, as built information, and daily progress updates., • Report scope gaps, missing material, damaged equipment, construction conflicts, and schedule concerns in a timely manner., • Document device locations, wiring conditions, shade conditions, load issues, and unresolved punch items., • Communicate professionally with site supervisors, electricians, general contractors, designers, client representatives, and internal ATS/OE staff., • Provide clear photos and written updates when field conditions require review by the Director of Lighting & Shading., • Track material used, material needed, and equipment requiring replacement or follow up. Required Qualifications • Minimum 2 years of field experience with lighting control, low voltage systems, motorized shades, AV systems, electrical systems, or related construction technology., • Ability to read and work from lighting control drawings, shade drawings, panel reports, keypad reports, device schedules, and bills of material., • Working knowledge of low voltage wiring practices., • Ability to identify basic wiring issues, device issues, communication issues, and installation conflicts., • Comfortable using laptops, mobile apps, programming software, device discovery tools, and field documentation tools., • Ability to work independently on active construction sites while following direction from ATS leadership., • Professional communication skills with clients, general contractors, electricians, and other trades., • Valid driver’s license and reliable transportation to the Valley Stream office, staging locations, and NYC metro project sites., • Ability to lift 50 lbs, work from ladders, carry tools and equipment, and work in unfinished construction environments. Preferred Qualifications • Hands on experience with Lutron lighting control or shading systems., • Experience with Lutron HomeWorks QSX, RadioRA 3, Sivoia QS, Palladiom shades, or Lutron Designer., • Experience with Ketra, Rania, Lumaris, or other tunable lighting systems., • Experience with motorized shade installation, shade limit setting, fabric alignment, fascia installation, and drapery track setup., • Familiarity with high end residential construction standards and finished space expectations., • Familiarity with RF troubleshooting, processor communication, gateways, and network connected control systems., • Lutron certification or willingness to obtain certification., • Exposure to RFIs, submittals, punch lists, change orders, and field reports. Work Environment and Schedule This is a field based position. Project sites are located throughout New York City, Long Island, Westchester, and the surrounding metro area. The technician will work on active construction sites, finished residences, commercial spaces, hospitality projects, and service locations. The standard schedule is Monday through Friday. Overtime, early starts, late days, or occasional off hours work may be required based on project milestones, site access, client availability, or system commissioning requirements. Tools, equipment, staged materials, and company resources will be coordinated through the ATS/OE operations facility in Valley Stream, NY. Compensation and Benefits Compensation is commensurate with experience. ATS offers a competitive package including: • Competitive hourly rate based on experience., • Health benefits., • Paid time off and company holidays., • Manufacturer training and certification support., • Opportunity for advancement within the Lighting & Shading department. Automated Technology Systems An Ostroff Electrical Company Valley Stream, NY

Job DescriptionDuration:12 Months (Possibility of extension) Hybrid role Job Description: We are seeking a detail-oriented and proactive Quality Program Manager to ensure operational continuity and maintain the stability of our quality workflows. You will be responsible for managing vendor performance and driving cross-functional alignment between Policy, Engineering, and Operations. This role is vital for sustaining quality benchmarks during high-visibility policy launches and tool migrations. Minimum role qualifications requirement: • 7 years of experience in a customer or client-facing role supporting Trust & Safety, content moderation quality assurance, or BPO operations., • 5 years of experience managing operations.Top Responsibilities:, • Monitor and report on core quality KPIs, lead regular quality syncs, and perform root-cause analyses on performance escalations to identify operational bottlenecks., • Collaborate with Business Analysts and Engineering to triage and resolve data pipeline issues, queue configuration errors, and technical bugs within internal workflow systems., • Serve as the primary quality point of contact for vendor partners, lead calibration sessions to ensure policy-to-process alignment, and manage escalations across assigned verticals., • Support ongoing infrastructure initiatives, including the transition of sampling methodologies and the execution of early-stage quality launch protocols., • Maintain standard operating procedures (SOPs), contribute to team roadmaps, and manage operational trackers to support team efficiency and workflow standards.Additional skills required include:, • Proficiency in SQL or data visualization tools to interpret metrics and manage dashboards, with the ability to troubleshoot data discrepancies independently., • Demonstrated ability to manage complex relationships with diverse stakeholders, • Strong organizational skills with a focus on managing bug backlogs, process documentation, and project timelines., • Ability to navigate fast-paced, high-risk environments, successfully pivoting between business-as-usual operations and emergency response modes.About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. #LI-AS140

Job DescriptionBenefits: • Health insurance, • Paid time off, • 401(k), • Company parties, • Competitive salary, • Dental insurance, • Vision insurance About the Role: Construction Management firm is looking for a driven and experienced Site Superintendent to lead construction operations on the ground in New York, NY. This is your opportunity to take ownership of job site execution, ensuring projects are delivered safely, on time, and to the highest quality standards. If you thrive in a fast-paced construction environment and know how to keep a crew moving, we want to hear from you. Responsibilities: • Oversee all daily on-site construction activities, ensuring work is completed on schedule and within scope, • Coordinate and manage subcontractors, trades, and labor crews to maintain workflow and productivity, • Enforce strict jobsite safety protocols and OSHA compliance standards at all times, • Conduct regular site inspections to monitor quality control and ensure work meets project specifications, • Collaborate with project managers, architects, and engineers to resolve field issues and RFIs, • Maintain accurate daily logs, progress reports, and site documentation, • Manage material deliveries, equipment scheduling, and site logisticsRequirements:, • 5+ years of experience as a Site Superintendent or construction field supervisor, • Proven experience managing ground-up construction or large-scale renovation projects, • Strong knowledge of construction methods, building codes, and NYC DOB regulations, • OSHA 30 certification required; Site Safety Manager (SSM) or SST card a plus, • Ability to read and interpret blueprints, drawings, and project specifications, • Excellent leadership, communication, and problem-solving skills, • Proficiency with construction management software and scheduling toolsAbout Us: We are a reputable construction firm based in New York, NY, known for delivering high-quality building projects across the city with precision and integrity. Our clients trust us for our commitment to excellence, and our team members value the collaborative, professional environment we've built. We invest in our people and take pride in constructing spaces that make a lasting impact.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Policy Administration & Insurance Operations Manager Type: Contract Compensation: $800/hour Location: Remote Commitment: 20–40 hours/week Role Responsibilities • Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery., • Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks., • Write "golden" reference responses at experienced insurance-operations quality., • Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards., • Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions., • Provide written feedback the research team uses to improve model behavior. Qualifications Must-Have • 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management., • Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention., • Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes., • Ability to translate policy and procedural requirements into precise operational steps., • Excellent written communication, process discipline, and high attention to detail., • Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions. Preferred • Experience across multiple P&C lines or insurance platforms., • Billing, premium audit, producer licensing, or forms-management experience., • Experience implementing or testing a policy administration system., • Lean, Six Sigma, project-management, or operations credential., • Experience leading service teams or establishing operational controls. Start Date • Immediately; applications reviewed on a rolling basis. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description About Giftogram Giftogram is the leading B2B digital gift card and rewards platform, helping companies send meaningful incentives, recognition, and rewards at scale. We work with enterprise clients across industries and integrate with the tools their teams already use — HubSpot, Salesforce, Slack, Workday, and more. We're a fast-moving team that operates with intention, and we're looking for someone to help us harness AI to do our best work. About the Role We're hiring an AI Operations Manager who thinks like an engineer but wants to operate like a business builder. This role is purpose-built for analytically minded people who are excited about applying their technical foundation — not to write code all day, but to architect systems, solve operational problems, and drive real business outcomes across a revenue organization. If you have a background in CS, engineering, math, or science and you're drawn to the idea of being the person who brings AI into how a company actually works — not just how it's built — this role was designed for you. You'll report to our Head of Revenue and work closely with our GTM teams — sales, marketing, and customer success — to identify where AI can eliminate friction, accelerate output, and improve outcomes. You'll build the workflows, manage the tools, and train the team to actually use them. Is This Role For You? This role is a strong fit if you: • Have a technical or analytical foundation and want to apply it in a business context, • Are genuinely excited about AI as a force multiplier for operations — not just as a subject to study, • Want ownership and visibility across an entire organization, not a ticket queue or a sprint backlog, • See the convergence of AI and business operations as where the most interesting work is happening right now, • Are looking for a career path, not a placeholder This is probably not the right fit if you're primarily motivated by building software or if you're looking for a role where deep coding is the core of the work. We want someone who is energized by what comes next — and ready to own it. What You'll Do • Build AI workflows and automations: across our GTM stack — including HubSpot, Slack, and connected tools — using platforms like Claude, ChatGPT, Zapier, and Make, • Identify and prioritize AI use cases: across sales, marketing, and customer success by working directly with team leads to understand day-to-day friction points, • Create and maintain prompt libraries, SOPs, and playbooks: so AI usage is consistent, repeatable, and scalable across the team, • Manage AI tool vendors and subscriptions: evaluate new tools, own renewals, and ensure we're getting ROI on what we're paying for, • Train and enable the team: on AI tools and best practices through hands-on sessions, documentation, and ongoing support, • Monitor and report on AI adoption and impact: tracking how workflows are being used and what's actually moving the needle, • Stay current on the AI landscape: and bring relevant developments and tools to leadership's attention proactively What We're Looking For • Background in CS, engineering, mathematics, data science, or a related technical field, • Genuine hands-on experience with AI tools like Claude, ChatGPT, or similar — you use these daily, not occasionally, • Familiarity with automation platforms (Zapier, Make, or similar) and CRM/GTM tools (HubSpot experience is a plus), • 1–3 years of experience in an operational, analytical, or business-facing role — or a strong internship/project record that demonstrates this orientation, • Strong communicator who can translate technical concepts for non-technical teammates, • Highly organized, self-directed, and comfortable operating in a fast-moving environment Bonus Points • Experience building HubSpot workflows or integrations, • Familiarity with AI prompt engineering or building Claude/GPT-powered automations, • Prior exposure to B2B SaaS, rewards, incentives, or a revenue-driven business What We Offer • Competitive base salary based on experience, • A front-row seat to how a modern B2B company builds its AI muscle — with real ownership over making it happen, • Direct access to leadership and the ability to shape how this function grows as AI becomes central to everything we do

Job DescriptionJob ID: # 26-37044 Pay rate: $100/hr Title: Operations Manager (III) Duration: 11 Months contract Location: New York, NY (Hybrid – 3 days onsite per week)Description: As an Operations Manager, you drive program outcomes to determine how to design, launch, standardize, and optimize operational processes of vendor or internal teams. You utilize your comprehensive knowledge of process optimization and your supported operation or workstream to drive outcomes (e.g. process re-engineering/implementation, automation/outsourcing solutions, vendor or location consolidation, deprecating service lines). You drive tracking and analysis of operational trends in process or workflow performance to implement improvements and efficiency scoring frameworks. Responsibilities include: • Drive creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs., • Drive contributions to execution of projects to generate impact and solve scaled operations problems. Partner with relevant teams on project scoping, execution, and management., • Drive tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements)., • Drive supplier/internal selection processes, onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project., • Identify proper metrics, ensure use of proper data, display data in dashboards, and optimize dashboards. Develop, publish, and communicate operational metrics/KPIs., • Drive provision of feedback to service providers and internal stakeholders on how processes/products may be improved to simplify complex workflows and scale the operation. Drive work with partner teams (e.g., service provider teams, internal teams) to set and implement process improvements and changes. Drive the definition and implementation of workflow efficiency scoring frameworks to proactively and retroactively identify gaps in execution., • Drive customer experience for end-to-end programs, policies, and operations., • Drive operations (that are in compliance with legal, risk, financial, privacy guidelines) with supplier/internal partners by driving operational leadership to the workflow and engaging service provider teams to ensure supplier/internal teams are operating effectively. Drive development of operations review process to gain insights into performance and proactively identify solutions before issues occur. Strategize closely with quality specialists or directly with suppliers, depending on the vertical, to ensure that suppliers are meeting SLAs and PRDs and deliver business reviews summarizing supplier performance and exchanging feedback on overall scaling strategy., • Drive question resolution within SLA, resolve employee query exceptions and escalations, manage resolution of employee-facing queues, determine highest volume ticket types and streamline/eliminate accordingly., • Drive relationships with stakeholders, helping them understand policies and processes and assisting other stakeholders on escalations/exceptions., • Drive sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions)., • Drive meetings with stakeholders to identify business objectives and requirements for operations. Drive contributions to delivery of business requirements with the right supplier/internal strategy (right MSP, right location at the right cost, budget)., • Drive the ideation, launch, and scaling of solutions that improve operational efficiency, customer experience, and/or success metrics (e.g., cost savings, capacity planning, time savings) at a pod, market, regional, or global level., • Drive management of strategic relationships with key stakeholders to deliver or manage operations and processes. Minimum role qualification requires proficiency in: • Data analysis, synthesis & planning, • Operational SLA knowledge, • Data analysis & synthesis, • Domain specific knowledge, • Queue and ticket management, • Team Management, • Customer support, • Automation tools and processes, • Stakeholder relationship management, • Client and domain knowledge, • Identifying automation opportunities, • Project management, • Industry knowledge, • Business operations knowledge, • Client/partner management, • Consultative skills, • Process design and improvement, • Negotiation, • Business acumen Thanks! Yogya Shukla Lead Recruiter Cell: +1 650.276.3512 ; Office: +1 973.967.3588 Office Address: 360 Mt. Kemble Avenue, Suite 2000, Morristown, NJ 07960 LinkedIn: https://www.linkedin.com/in/yogya-shukla-6a4037194/ Email: yogya.shukla@artech.com , Website: www.artech.com

Job Description Description As an Operations Manager, you drive program outcomes to determine how to design, launch, standardize, and optimize operational processes of vendor or internal teams. You utilize your comprehensive knowledge of process optimization and your supported operation or workstream to drive outcomes (e.g. process re-engineering/implementation, automation/outsourcing solutions, vendor or location consolidation, deprecating service lines). You drive tracking and analysis of operational trends in process or workflow performance to implement improvements and efficiency scoring frameworks. Responsibilities include: • Drive creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs., • Drive contributions to execution of projects to generate impact and solve scaled operations problems. Partner with relevant teams on project scoping, execution, and management., • Drive tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements)., • Drive supplier/internal selection processes, onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project., • Identify proper metrics, ensure use of proper data, display data in dashboards, and optimize dashboards. Develop, publish, and communicate operational metrics/KPIs., • Drive provision of feedback to service providers and internal stakeholders on how processes/products may be improved to simplify complex workflows and scale the operation. Drive work with partner teams (e.g., service provider teams, internal teams) to set and implement process improvements and changes. Drive the definition and implementation of workflow efficiency scoring frameworks to proactively and retroactively identify gaps in execution., • Drive customer experience for end-to-end programs, policies, and operations., • Drive operations (that are in compliance with legal, risk, financial, privacy guidelines) with supplier/internal partners by driving operational leadership to the workflow and engaging service provider teams to ensure supplier/internal teams are operating effectively. Drive development of operations review process to gain insights into performance and proactively identify solutions before issues occur. Strategize closely with quality specialists or directly with suppliers, depending on the vertical, to ensure that suppliers are meeting SLAs and PRDs and deliver business reviews summarizing supplier performance and exchanging feedback on overall scaling strategy., • Drive question resolution within SLA, resolve employee query exceptions and escalations, manage resolution of employee-facing queues, determine highest volume ticket types and streamline/eliminate accordingly., • Drive relationships with stakeholders, helping them understand policies and processes and assisting other stakeholders on escalations/exceptions., • Drive sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions)., • Drive meetings with stakeholders to identify business objectives and requirements for operations. Drive contributions to delivery of business requirements with the right supplier/internal strategy (right MSP, right location at the right cost, budget)., • Drive the ideation, launch, and scaling of solutions that improve operational efficiency, customer experience, and/or success metrics (e.g., cost savings, capacity planning, time savings) at a pod, market, regional, or global level., • Drive management of strategic relationships with key stakeholders to deliver or manage operations and processes.Minimum role qualification requires proficiency in:, • Data analysis, synthesis & planning, • Operational SLA knowledge, • Data analysis & synthesis, • Domain specific knowledge, • Queue and ticket management, • Team Management, • Customer support, • Automation tools and processes, • Stakeholder relationship management, • Client and domain knowledge, • Identifying automation opportunities, • Project management, • Industry knowledge, • Business operations knowledge, • Client/partner management, • Consultative skills, • Process design and improvement, • Negotiation, • Business acumen Job Description: We are seeking a detail-oriented and proactive Quality Program Manager to ensure operational continuity and maintain the stability of our quality workflows. You will be responsible for managing vendor performance and driving cross-functional alignment between Policy, Engineering, and Operations. This role is vital for sustaining quality benchmarks during high-visibility policy launches and tool migrations. Minimum role qualifications requirement: • 7 years of experience in a customer or client-facing role supporting Trust & Safety, content moderation quality assurance, or BPO operations., • 5 years of experience managing operations. Top Responsibilities: • Monitor and report on core quality KPIs, lead regular quality syncs, and perform root-cause analyses on performance escalations to identify operational bottlenecks., • Collaborate with Business Analysts and Engineering to triage and resolve data pipeline issues, queue configuration errors, and technical bugs within internal workflow systems., • Serve as the primary quality point of contact for vendor partners, lead calibration sessions to ensure policy-to-process alignment, and manage escalations across assigned verticals., • Support ongoing infrastructure initiatives, including the transition of sampling methodologies and the execution of early-stage quality launch protocols., • Maintain standard operating procedures (SOPs), contribute to team roadmaps, and manage operational trackers to support team efficiency and workflow standards. Additional skills required include: • Proficiency in SQL or data visualization tools to interpret metrics and manage dashboards, with the ability to troubleshoot data discrepancies independently., • Demonstrated ability to manage complex relationships with diverse stakeholders, • Strong organizational skills with a focus on managing bug backlogs, process documentation, and project timelines., • Ability to navigate fast-paced, high-risk environments, successfully pivoting between business-as-usual operations and emergency response modes. EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description Job Title: Field Operations Intern Employment Type: Intern Division: Field Operations Department: Field Operations Work Schedule: Full-time/40-hours - In Person Salary Range: $23 - $28/hour The Field Operations Intern supports Superintendents and Project Managers by assisting with safety program administration, quantity tracking, schedule analysis, and job site documentation. This role offers hands-on experience in field coordination, schedule management, and construction quality within a dynamic construction environment. Responsibilities / Essential Functions • Support the administration of the project safety program to ensure a safe and compliant work environment., • Provide technical assistance by interpreting contract drawings, submittals, and project documentation., • Assist the assistant superintendent, superintendent, and project manager with daily and weekly activities, including preparing daily reports, conducting safety walks, compiling quantity reports, and updating project schedules., • Develop a clear understanding of the overall project schedule, including critical path analysis., • Review and contribute to the short-term planning process to ensure project milestones are met., • Participate in the quality assurance program by attending meetings, performing site inspections, and verifying materials for compliance with project specifications., • Coordinate subcontractor activities to support adherence to project timelines and safety requirements., • Maintain project documentation such as daily logs, RFIs, and submittal tracking to support effective communication and record-keeping., • Monitor onsite material deliveries and inventory to facilitate uninterrupted project progress., • Participate in project team meetings, communicating updates, challenges, and potential solutions., • Observe and report site conditions that could impact schedule, cost, or safety., • Utilize construction management software and tools to accurately track and update project information. Key Skills • Strong written and verbal communication skills to clearly convey information and coordinate with team members, clients, and subcontractors., • Demonstrated interest in construction management and the construction industry., • Proactive problem-solving abilities with an analytical mindset and excellent attention to detail for tracking schedules, quantities, and quality inspections., • Effective time management and prioritization skills to handle multiple tasks and meet deadlines in a fast-paced environment., • Strong organizational skills to manage project documentation and communications., • Ability to work independently and collaboratively within team environments., • Adaptable and eager to learn, with a team-oriented approach to support multiple stakeholders and address site challenges proactively. Required Experience • Currently pursuing a Bachelor’s degree in Construction Management, Engineering, or related field; preference for Civil Engineering or construction-focused programs., • Basic knowledge of construction site safety standards, practices, and protocols., • Proficient in Microsoft Office Suite (Excel, Word, Outlook) with aptitude for learning construction management software., • Ability to read and interpret construction drawings, submittals, and technical documents., • Strong organizational skills for managing documentation and reporting., • Basic understanding of construction scheduling, including critical path method (CPM) concepts.

Job DescriptionBenefits: • Health insurance, • Paid time off, • 401(k) Operations Manager – Commercial Mechanical Services Immediate Opening | Established Family-Owned Company | Excellent Benefits Are you an experienced Operations Manager, Service Manager, or Mechanical Operations Supervisor with a background in HVAC, plumbing, mechanical contracting, boiler services, or industrial field operations? We are working with a highly respected, family-owned commercial mechanical and boiler services company with more than 80 years in business. Due to continued growth, they are seeking an experienced Operations Manager to oversee daily operations, coordinate field service activities, manage personnel and resources, and ensure work is completed safely, efficiently, and on schedule. This is an excellent opportunity for a hands-on leader who understands the skilled trades, knows how to keep field operations running smoothly, and enjoys managing people, solving problems, and maintaining strong customer relationships. What We Offer • Health, dental, and vision insurance, • 401(k) with company match, • Defined Benefit Pension Plan, • Paid vacation, sick time, and holidays, • Ongoing training and professional development, • Stable, long-term employment with an established, family-owned companyKey Responsibilities, • Oversee daily field service and office operations., • Schedule and coordinate service calls, repairs, preventative maintenance, and mechanical projects., • Manage technician scheduling, manpower allocation, materials, tools, and equipment., • Monitor job progress, productivity, budgets, and project schedules., • Oversee work orders, job costing, invoicing, and operational documentation., • Communicate with commercial and industrial customers regarding service schedules, job progress, and operational issues., • Troubleshoot scheduling, staffing, and field-related challenges to minimize delays and downtime., • Coordinate purchasing of parts, materials, tools, and equipment., • Oversee company fleet, vehicles, and facility operations., • Ensure compliance with OSHA regulations, company safety policies, and applicable industry standards., • Work closely with technicians, office personnel, vendors, customers, and company leadership.Qualifications, • 5+ years of operations management, service management, or supervisory experience in mechanical contracting, HVAC, plumbing, boiler services, industrial maintenance, facilities management, or a related skilled-trades environment., • Alternatively, strong plumbing or mechanical field experience combined with facilities/property management and personnel supervisory experience., • Commercial boiler or mechanical contracting experience is a significant plus., • Working knowledge of mechanical systems, HVAC equipment, boilers, plumbing, or related industrial equipment., • Experience coordinating field technicians, service calls, maintenance work, or projects., • Strong leadership, organizational, and problem-solving abilities., • Excellent communication and customer service skills., • Comfortable interacting with customers, technicians, vendors, and company leadership., • Familiarity with scheduling, work order, and job management software., • Proficiency with Microsoft Office.Ready for Your Next Opportunity?