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Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience, • Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor Shift Leader Requirements • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility. https://smashburger.com/job-applicant-privacy-policy We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience, • Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor Shift Leader Requirements • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility. https://smashburger.com/job-applicant-privacy-policy We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionResponsibilities: • Implement behavioral plans designed by Board Certified Behavior Analyst (BCBA), • Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress, • Support BCBA with training families on implementing individualized treatment plans, • Be responsive to the needs and requests of clients, their families, and supervisors, • Maintain clear lines of communication with families, supervisors, and other applicable parties, • Any other tasks outlined by BCBA/LBAQualifications:, • Access to reliable transportation, • Minimum of high school diploma or equivalent, • Experience working with children with ASD, preferred but not required, • Demonstrated ability to work with confidential information, • Ability to effectively manage multiple high-priority tasks while working in a fast-paced environment, • Strong communication, problem-solving and organizational skills#INDBT

Job Description ABOUT US New York Edge (NYE) is the largest provider of school-based afterschool and summer programming in New York City, serving thousands of students annually across all five boroughs and Long Island. Our mission is to help young people discover their potential by providing programs that support academic achievement, social-emotional development, and leadership growth. NYE also serves as a leading Community-Based Organization (CBO) in the NYC Community Schools initiative, partnering with school leadership to coordinate integrated supports such as expanded learning, family engagement, and wellness services to ensure students and families have access to comprehensive school-based resources. Summary: New York Edge is seeking a passionate, community-driven leader with a strong background in youth development and education to lead and strengthen our Community School initiatives. The Deputy Director of Community Schools is instrumental in driving and executing high-impact programming that supports students, families, and school communities across their portfolio. The Deputy Director will be responsible for daily program operations, program design and enhancement, risk management, contract compliance, staff recruitment, training and supervision, relationship building, data analysis, and fiscal management. A key aspect of this role is cultivating meaningful, collaborative relationships with principals, school and district leaders, families, and community partners. The Deputy Director serves as a trusted connector and advocate—elevating the visibility of New York Edge in key communities and aligning resources to meet the evolving needs of the students and families we serve. Pay: $80,000 to $85,000. Salary offered is commensurate with experience and credentials. Schedule: Monday-Friday (evenings and weekends may be required) Essential Job Functions: Lead Program Directors in developing comprehensive needs assessments for each school community and monitor the implementation of targeted strategies to address identified needs Design and implement innovative programming that responds to the evolving needs of students, families, and community stakeholders. Support Program Directors in aligning curricula with New York Edge and funder guidelines. Provide leadership in adopting intentional, evidence-based pedagogical approaches grounded in positive youth development frameworks, ensuring alignment with NYCPS and current educational trends. Guide Program Directors in delivering culturally competent, inclusive programs focused on project-based learning, civic engagement, college and career readiness, mental health and SEL, social justice, and elevating student voice. Assist Program Directors with the development and execution of strategic recruitment plans to ensure full program participation and engagement. Conduct regular site visits to observe programming, provide actionable feedback, and identify areas for continuous improvement Evaluate program effectiveness, set measurable goals and benchmarks, and implement continuous quality improvement plans Foster strong relationships with school leaders, community stakeholders, and external partners to advance the Community School model. Oversee daily operations across all assigned sites, ensuring efficiency, compliance, and alignment with the Community School framework and organizational mission. Lead risk management efforts across all sites, ensuring safe and supportive environments for students and staff, and ensuring all Program Directors are fully trained on organizational procedures and protocols Supervise and evaluate program staff, identify professional development needs, and lead training initiatives to improve team performance Analyze program data to inform strategic decisions, enhance impact, and guide resource allocation Serve as a liaison to funders and external stakeholders, maintaining clear communication and compliance with reporting requirements. Review and approve administrative items such as staff attendance, payroll, and purchasing to ensure accuracy and adherence to policy Support organizational efforts in staff recruitment and retention, promoting a positive workplace culture and long-term employee engagement. Create and implement standardized procedures, tools, and systems to streamline operations and improve efficiency. Partner with the Director of Development to respond to Requests for Proposals (RFPs) and secure funding from local, state, and federal sources Provide fiscal oversight, including developing and managing site-level budgets, monitoring expenditures, approving purchases, and ensuring compliance with funder and organizational guidelines. Ensure all program documentation meets legal, grant, and licensing standards. Monitor grant compliance by aligning milestones with performance goals and managing deliverables. Represent the organization at meetings, trainings, and public functions, as assigned Maintain high standards of organization, accountability, and autonomy in managing multiple priorities. Education Requirement(s): Bachelor’s Degree required; Master's preferred in education, youth development, social work, or related field Experience Requirement(s): Five years of management experience, preferably supervising school-based, multi-site programs At least 7 years of experience in the field of urban education or community-based organizations Demonstrated work experience in building relationships to advance program goals and objectives, preferably in a youth development setting Experience managing program budgets in excess of $800,000 Understanding of the New York City Public Schools (NYCPS) and Department of Youth and Community Development (DYCD) systems and languages Knowledge of the Community School framework and whole-child, whole-family approaches preferred Required Knowledge, Skills, & Abilities: Ability to maintain calm during tense situations and negotiations, with a strong ability to create consensus and persuade diverse constituents Bilingual skills (Spanish) are highly preferred Systems thinker, data-driven decision-maker with data utilization know-how Proven ability to energize, motivate, and engage staff Excellent organizational, analytical, financial management, and problem-solving skills Skilled in managing complex initiatives, meeting deadlines, and balancing competing priorities. Excellent written and verbal communication for a variety of audiences, including reports, proposals, and public speaking. Proficiency with general computer literacy, MS Word, Excel, PowerPoint and other systems as needed Ability to travel to the sites and throughout the New York Edge service areas. Work Environment & Physical Demands: Work is performed mostly within a New York City Public School and requires interaction with the community at large during events, outreach, and trips. May be required to walk up and down stairs, lift or move objects/materials as needed. Work hours will be consistent Monday through Friday, with potential for some weekend or evening scheduled activities or events. At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and the Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. We encourage candidates from all backgrounds and communities to apply. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description Start strong, stay strong! Join our winning team and receive our Stay and Thrive Bonus. A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Senior Ophthalmic Technician will play a vital role in supporting physicians in the delivery of high-quality eye care. Supports efficient clinic operations by managing patient flow, coordinating administrative tasks, and performing phone triage under physician guidance. Contributes to the overall effectiveness of the office through both clinical and administrative responsibilities. Job Duties & Essential Functions: Patient Engagement & Clinical Intake • Engage with patients and their families in a courteous, compassionate, and respectful manner to ensure a positive experience., • Review and document patient information, including chief complaints, history of present illness, review of systems, and other pertinent clinical details., • Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments. Pre-Examination & Diagnostic Testing • Perform comprehensive pre-examination testing, including visual acuity (with pinhole and glare), confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation., • Conduct advanced diagnostic procedures such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing., • Perform specialized testing as requested, including color vision screening, stereopsis, dry eye evaluations, optical biometry, and refractometry. Clinical Workflow & Physician Support • Support efficient patient flow throughout the care center to optimize clinical operations., • Accurately scribe clinical encounters in the electronic medical record, documenting chief complaints, physician assessments, and treatment plans., • Administer ocular medications as prescribed by the physician., • Observe and assist during patient examinations and minor surgical procedures., • Communicate pertinent visit information to referring physicians when appropriate., • Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care., • Add diagnoses to patient charts and ensure accuracy of diagnostic coding for proper billing. Room & Equipment Maintenance • Open and close exam rooms daily, including cleaning equipment, charging devices, and securing instruments., • Assist with clinic opening and closing duties as needed. Compliance, Communication & Development • Adhere strictly to all safety protocols and clinic policies., • Monitor work-related communications and utilize collaborative tools such as Google Drive to stay informed and organized., • Participate in ongoing training and educational activities to maintain up-to-date clinical skills and best practices., • Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information., • Perform additional duties as assigned or directed by the supervisor. Required Qualifications: • High School diploma or equivalent, • Minimum of two (2) years of experience as an Ophthalmic Technician, • Strong customer service skills with a professional and friendly demeanor., • Excellent organizational, time management, and multitasking abilities., • Skilled in problem-solving with strong attention to detail., • Proficient in computer use, ranging from basic to advanced tasks., • Ability to stand for long periods of time Preferred Qualifications: • Ophthalmic Scribe Certification (OSC) required or must be obtained within 45 days of hire., • Certified Ophthalmic Assistant (COA) certification required, or candidate must be actively enrolled with completion expected within two (2) years of hire. Work Schedule: • Rotating Schedule – including days, evenings and weekends Hourly Pay Rate: • $27.50 Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: • Medical/Dental/Vision Insurance, • Prescription Drug Coverage, • Company Paid Term Life Insurance & Long-Term Disability, • Supplemental Insurance Benefits, • Employee Assistance Program (EAP), • Retirement Plan - 401(k), • Paid Time Off (PTO), • Paid Holidays, • Career Development Programs Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com #SMD123

Job Description Travel Required to Multiple Locations - Travel Bonus Available (Smithtown, Little Neck, Bethpage, Babylon, Rockville Centre) A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Senior Ophthalmic Technician will play a vital role in supporting Oculoplastic physicians in the delivery of high-quality eye care. Supports efficient clinic operations by managing patient flow, coordinating administrative tasks, and performing phone triage under physician guidance. Contributes to the overall effectiveness of the office through both clinical and administrative responsibilities. Job Duties & Essential Functions: Patient Engagement & Clinical Intake • Engage with patients and their families in a courteous, compassionate, and respectful manner to ensure a positive experience., • Review and document patient information, including chief complaints, history of present illness, review of systems, and other pertinent clinical details., • Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments. Pre-Examination & Diagnostic Testing • Perform comprehensive pre-examination testing, including visual acuity (with pinhole and glare), confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation., • Conduct advanced diagnostic procedures such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing., • Perform specialized testing as requested, including color vision screening, stereopsis, dry eye evaluations, optical biometry, and refractometry. Clinical Workflow & Physician Support • Support efficient patient flow throughout the care center to optimize clinical operations., • Accurately scribe clinical encounters in the electronic medical record, documenting chief complaints, physician assessments, and treatment plans., • Administer ocular medications as prescribed by the physician., • Observe and assist during patient examinations and minor surgical procedures., • Communicate pertinent visit information to referring physicians when appropriate., • Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care., • Add diagnoses to patient charts and ensure accuracy of diagnostic coding for proper billing. Room & Equipment Maintenance • Open and close exam rooms daily, including cleaning equipment, charging devices, and securing instruments., • Assist with clinic opening and closing duties as needed. Compliance, Communication & Development • Adhere strictly to all safety protocols and clinic policies., • Monitor work-related communications and utilize collaborative tools such as Google Drive to stay informed and organized., • Participate in ongoing training and educational activities to maintain up-to-date clinical skills and best practices., • Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information., • Perform additional duties as assigned or directed by the supervisor. Required Qualifications: • High School diploma or equivalent, • Minimum of two (2) years of experience as an Ophthalmic Technician, • Strong customer service skills with a professional and friendly demeanor., • Excellent organizational, time management, and multitasking abilities., • Skilled in problem-solving with strong attention to detail., • Proficient in computer use, ranging from basic to advanced tasks., • Ability to stand for long periods of time Preferred Qualifications: • Ophthalmic Scribe Certification (OSC) required or must be obtained within 45 days of hire., • Certified Ophthalmic Assistant (COA) certification required, or candidate must be actively enrolled with completion expected within two (2) years of hire. Work Schedule: • Rotating Schedule – including days, evenings and weekends, • Travel Requirement: This is a traveling position. Must be willing to travel between the Smithtown, Little Neck, Bethpage, Babylon, Rockville Centre locations. Mileage reimbursement will be provided in accordance with company policy. Hourly Pay Rate: • $30 Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: • Medical/Dental/Vision Insurance, • Prescription Drug Coverage, • Company Paid Term Life Insurance & Long-Term Disability, • Supplemental Insurance Benefits, • Employee Assistance Program (EAP), • Retirement Plan - 401(k), • Paid Time Off (PTO), • Paid Holidays, • Career Development Programs Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com

Job Description Overview The Logistics Specialist coordinates waste, recycling, transportation, and vendor management solutions by integrating logistics planning, customer support processes, operational analytics, and subcontractor management practices to deliver safe, compliant, cost-effective, and responsive service solutions for Casella customers. The role maintains customer accounts and logistical services by leveraging transportation networks, disposal and processing partnerships, customer relationship management systems, and operational reporting tools to ensure continuity of service, customer satisfaction, and achievement of business objectives. The position analyzes service performance, financial data, and customer requirements by utilizing business systems, analytical tools, and cross-functional collaboration to optimize resource deployment, improve operational efficiency, and support profitable growth. The Logistics Specialist supports internal stakeholders and external customers by providing subject matter expertise, system-based problem resolution, and proactive service recommendations to strengthen customer retention, operational effectiveness, and long-term business relationships. Hiring Range: $68,000-$100,000 based on experience with room for career advancement Responsibilities • Coordinates customer waste, recycling, transportation, and environmental service requirements through the planning, scheduling, monitoring, and execution of service solutions to ensure contractual commitments, customer expectations, and operational objectives are consistently achieved., • Manages customer account activities by serving as the primary day-to-day liaison, responding to service inquiries, resolving escalated issues, and communicating service recommendations to maintain high levels of customer satisfaction, retention, and account performance., • Administers logistics and transportation services through the selection, coordination, and oversight of third-party vendors, carriers, and processing facilities to ensure safe, compliant, cost-effective, and reliable execution of customer service commitments., • Monitors operational and service performance metrics by analyzing transportation activity, facility throughput, service exceptions, and customer trends to identify improvement opportunities and support continuous operational excellence., • Maintains logistical, contractual, and financial records through the accurate processing of manifests, weight tickets, billing documentation, vendor invoices, and supporting business records to ensure data integrity, regulatory compliance, and accurate financial reporting., • Analyzes customer, vendor, and operational information using business intelligence tools, customer relationship management systems, and reporting platforms to support informed decision-making, forecasting, and service optimization initiatives., • Resolves service, transportation, system, and vendor-related issues through investigative analysis, root cause identification, and cross-functional collaboration to minimize operational disruptions and maintain continuity of customer service., • Supports organizational process improvement initiatives by identifying workflow enhancements, recommending system modifications, and participating in technology-enabled business solutions to increase efficiency, productivity, and service effectiveness., • Provides customer support systems expertise through the administration, validation, and utilization of operational, CRM, dispatch, and customer support platforms to ensure accurate information management, effective issue resolution, and enhanced user experience for internal and external stakeholders. Career Path & Distinctions Logistics Specialist I - Typically possesses 0-2 years of relevant business, logistics, customer service, operational support, or supply chain experience. At this level, the incumbent develops foundational knowledge of Casella's services, customer requirements, subcontractor networks, operational systems, and business processes. The employee works under established procedures while building proficiency in customer account management, logistics coordination, data management, problem resolution, and business systems utilization. Logistics Specialist II - Typically possesses 3-5 years of progressively responsible experience in logistics, transportation, vendor management, customer support, operations analysis, or related functions. The incumbent demonstrates a comprehensive understanding of Casella's operational model and independently manages a larger portfolio of customer accounts, vendors, and service solutions. At this level, the employee resolves complex service issues, analyzes performance trends, supports process improvement initiatives, and serves as a resource to less experienced team members while maintaining high productivity and service quality standards. Logistics Specialist Sr. - Typically possesses 6+ years of advanced logistics, customer relationship management, transportation, operational analytics, business systems, or vendor management experience. The incumbent serves as a recognized subject matter expert responsible for resolving highly complex operational challenges, managing strategic customer relationships, supporting significant process and system improvements, and influencing transportation, vendor, and service strategies. At this level, the employee provides technical leadership, mentors junior staff, drives continuous improvement initiatives, and applies advanced analytical, operational, and customer support system expertise to improve organizational performance and customer outcomes. Nature & Scope The Logistics Specialist reports directly to a Logistics Supervisor, who reports to the Manager of Logistics. The position does not typically maintain direct supervisory responsibility but may provide functional guidance, training, and technical support to less experienced Logistics Specialists and other operations team members. The role works closely with Strategic Account Managers, Customer Care teams, Operations team, Transportation providers, Sustainability teams, Accounting, Sales, Business Systems team, and external vendors. Success requires effective collaboration across organizational boundaries while maintaining productive working relationships with both internal and external stakeholders. The Logistics Specialist operates within Casella's Logistics and Resource Solutions organization, which is responsible for coordinating transportation, disposal, recycling, and sustainability-related services across a diverse customer portfolio. The department functions in a dynamic, customer-driven environment where operational responsiveness, regulatory compliance, cost management, and service reliability are critical to business success. The position supports a broad range of commercial, industrial, municipal, and strategic account customers whose service requirements frequently change due to business conditions, project demands, regulatory requirements, and operational constraints. The role must balance customer expectations with transportation capacity, facility availability, contractual obligations, and profitability considerations while maintaining Casella's commitment to environmental stewardship and customer service excellence. This role serves as the central coordination point between customers, vendors, transportation providers, disposal facilities, recycling facilities, and internal operational groups. The position is responsible for translating customer requirements into executable service plans and ensuring those plans are carried out efficiently and effectively. In addition to logistics coordination responsibilities, the incumbent performs analytical and customer support system functions that contribute to overall service quality and operational effectiveness. The position utilizes operational technologies, CRM platforms, dispatch systems, reporting tools, and financial systems to monitor performance, manage information, identify trends, and support strategic business decisions. The role combines logistics expertise, customer relationship management, operational analysis, and systems proficiency to support customer satisfaction and organizational performance. The Logistics Specialist routinely encounters situations requiring independent analysis and judgment where variables may be incomplete, conflicting, or rapidly changing. Challenges frequently involve balancing customer expectations with transportation constraints, facility capacity limitations, subcontractor performance issues, regulatory requirements, and financial objectives. The position must evaluate multiple service alternatives, identify root causes of operational issues, and develop practical solutions that address immediate concerns while minimizing business risk. Customer support system troubleshooting, data integrity issues, reporting discrepancies, and process inefficiencies may require the incumbent to investigate operational workflows across multiple systems and stakeholders. Problem solving generally involves established principles and procedures but regularly requires creativity, initiative, and informed judgment to achieve desired outcomes. The Logistics Specialist operates with substantial independence within established company policies, contractual agreements, regulatory requirements, and departmental procedures. The incumbent is expected to make routine operational decisions regarding service scheduling, vendor utilization, issue resolution, customer communication, and process execution without direct supervision. Work is evaluated primarily through customer satisfaction, service performance, operational efficiency, compliance, financial accuracy, and achievement of departmental objectives. Decisions involving significant financial impact, contractual modifications, major customer escalations, policy exceptions, or strategic business implications are typically reviewed with or approved by management. The position exercises discretion in determining appropriate solutions while remaining accountable for the quality and effectiveness of outcomes. Internally, the Logistics Specialist maintains frequent interaction with Logistics leadership, Strategic Account Managers, Customer Care team, Sales teams, Operations team, Sustainability professionals, Accounting staff, Business Systems teams, and executive stakeholders requiring operational information and service updates. These interactions involve information sharing, collaborative problem solving, process improvement, and operational coordination. Externally, the role maintains ongoing relationships with customers, transportation providers, subcontractors, disposal facilities, recycling facilities, environmental service vendors, and regulatory contacts as appropriate. These interactions require the ability to exchange information, negotiate service solutions, influence outcomes, resolve disputes, and build productive long-term partnerships that support Casella's business objectives and customer commitments. Qualifications Successful candidates will have an associate’s degree in business administration, logistics management, operations management, environmental studies, or a related discipline, or an equivalent combination of education and relevant experience. Candidates should possess progressive experience in logistics coordination, customer service, transportation management, operations support, business analytics, customer support systems, vendor management, or related business functions. Candidates should demonstrate strong relationship management, communication, problem-solving, and analytical skills, along with proficiency in Microsoft Office applications, customer relationship management systems, operational software platforms, and reporting tools. Experience supporting customers, coordinating multiple stakeholders, analyzing operational data, and working within service-oriented or environmentally focused organizations is strongly preferred. A valid driver’s license, ability to travel 10% of the time, and periodic overnight travel for regional meetings are required. Candidates must be legally authorized to work in the United States.

Job Description About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video. About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. Job Description The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing • Be a continuous positive force within the market and create strong morale and spirit throughout the team., • Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role., • Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set., • Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition., • Generate and monitor regular reports like a boss and presenting to upper management… also like a boss., • Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience., • Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine, • Actively look for ways to improve the overall customer and Advocate team experience., • Address and effectively manage complex and sensitive customer-facing issues. What you should have • 5+ years work experience in a customer facing team environment, • 3+ years of management experience, • Proven history of developing and coaching employees, • Prior experience with strategic planning, process improvement, and guiding teams to exceed goals, • Excellent interpersonal and leadership skills, • Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience, • Willingness to work on weekends, • Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had • Bachelor's Degree, • Experience with Salesforce or Tableau, • An analytical mind, • Experience handling logistics What we'll offer in return • Full-Time Salary Position, • Medical, Dental, and Vision benefits, • 401K with company match, • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more, • A great wellness program to keep you healthy and happy both physically and mentally, • Access to opportunities to expand your skillset and share your knowledge with others across the organization, • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development, • A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English., • The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)., • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat., • Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs., • Frequent driving requires excellent visual activity and manual dexterity., • Requires to work in outdoor weather conditions., • Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time., • Frequently communicates with customers and must be able to exchange accurate information, • California, Colorado, Kentucky, Louisiana, Maryland, Nevada, Oklahoma, Tennessee, Utah, Virginia and Wisconsin employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Summary: As an integral member of the Data Management Team (DMT), the Data Coordinator plays a vital role in maintaining the accuracy, integrity, and effectiveness of program databases. Reporting directly to the Data Manager and the Assistant Data Manager, with additional guidance from the Borough Director, the Data Coordinator is responsible for tracking program discrepancies, managing databases, and identifying data trends that impact program outcomes. This role requires proactive collaboration with the Program Management Team to streamline processes, develop data-driven action plans, and ensure compliance with funder requirements. The Data Coordinator will oversee key data systems, including DYCD Connect, Salesforce, Cityspan, and EZReports, while also driving Continuous Quality Improvement (CQI) initiatives to support organizational goals. Additionally, the Data Coordinator will conduct audits, facilitate quarterly meetings for Data Specialists, and perform site visits to ensure data accuracy and compliance across all sites. Primary Job Functions (but are not limited to): Database Management: Oversee and manage databases for assigned programs, including DYCD Connect, Salesforce, Cityspan, and EZReports. Ensure data is consistently updated, organized, and accurately maintained to support program success. Data Accuracy: Collaborate with site Data Specialists to ensure complete and precise data entry. Proactively identify and troubleshoot discrepancies related to activity and attendance data, implementing solutions to resolve issues efficiently. Reporting & Analysis: Collect, organize, and analyze program data to identify trends, gaps, and areas for improvement. Work closely with the Program Management Team and Data Management Team (DMT) to develop targeted corrective action plans and programming interventions that address identified challenges. Compliance & Communication: Ensure all sites adhere to funder requirements and maintain up-to-date data for compliance purposes. Serve as a consistent point of contact for stakeholders, providing clear communication regarding data issues, updates, and information supporting Continuous Quality Improvement (CQI) initiatives. Audits & Reviews: Conduct regular data audits to validate information accuracy and ensure alignment with DYCD workscopes. Support Program Managers by providing data insights, analysis, and troubleshooting assistance as needed. Support & Training: Provide comprehensive training and ongoing support to site-level Data Specialists. Conduct data audits as needed, facilitate Data Specialist Quarterly Meetings to review updates and best practices, and conduct regular site visits to assess data quality and offer guidance. Support Data Management Team: Assist the DMT with data requests, ensuring prompt and accurate responses. Play an active role in the onboarding and training of new Data Specialists to ensure they are well-equipped to manage site data effectively. Secondary Responsibilities: Data Specialist Support: Maintain ongoing communication with site-level Data Specialists and the Data Management Team (DMT) to provide guidance, address concerns, and troubleshoot data-related issues. Ensure all sites remain compliant with established data protocols and requirements. Program Knowledge: Develop and comprehensively understand each site's program goals, contractual obligations, and operational requirements to provide informed data support and ensure alignment with organizational objectives. Hiring & Onboarding Support: Assist in interviewing and onboarding new Data Specialists. Ensure new staff receive comprehensive training, resources, and support to manage site data and fulfill their responsibilities confidently. Reporting: Generate and analyze reports to assess program performance, identify trends, and track progress against key benchmarks. Collaborate with Program Managers to review findings, provide insights, and recommend data-driven strategies for improvement. Key Interactions: Data Manager Assistant Data Manager Deputy Director Program Management Staff Data Specialists Required Qualifications and Skills: High School Diploma required; Associate’s or Bachelor’s degree strongly preferred. Proficiency in Microsoft Excel, Word, and Google Suite, including advanced Excel functions. Experience delivering training sessions or facilitating group discussions. Strong attention to detail with a focus on data accuracy. Ability to manage multiple tasks and meet deadlines efficiently. Excellent written and verbal communication skills. Proficient in online databases such as DYCD Connect, Salesforce, CitySpan, and EZReports. Required Experience: 2-4 years of experience in database management, including data entry, analysis, and reporting. Prior experience with DYCD Connect and/or Salesforce is strongly preferred. This role best suits a detail-oriented individual with a strong analytical mindset and exceptional organizational skills. The ideal candidate is committed to driving program effectiveness by leveraging data management strategies, ensuring data accuracy, and implementing continuous improvement initiatives to support informed decision-making and overall program success.

Job Description Summary: Reporting to the Vice President of Operations and serving as a member of the Senior Management Team, this position's primary responsibility is ensuring organizational effectiveness by providing leadership for Parabit's project management functions. The Project Manager will help create organizational strategies, policies, and practices in collaboration with the President and Senior Management. This position will manage a variety of accounts and projects, and will also assess new build plans, assess various procedures in the production process (review manufacturing systems to reduce cost, improve quality and develop best practices), and maintain an open line of communication with multiple department, vendors and clients. This position will also implement ISO 9000 practices and guidelines with certification as a future objective. Responsibilities: • Leads the orderly progression of projects from the proposal stage through project completion by interacting with the client, technical staff, and business development staff., • Manage and increase the effectiveness and efficiency of departmental procedures, and communication between departments., • Maintains project documentation - communications, schedules, sample submission paperwork, meeting minutes., • Ensures timely and smooth transition of projects through Tech Transfer and R&D project phases., • Hold cross-functional teams accountable and give direction to project personnel., • Maintain accurate open Purchase Order lines to define the inbound quantities and due dates from vendors, identify system demand or BOM issues, and resolve inventory discrepancies., • Utilize industry best practices, techniques, and standards throughout entire project execution., • Regular meetings with the President and Sr. Management around project planning. Organizational Leadership • Contribute to short and long-term organizational planning and strategy as a member of the senior management team., • Drive initiatives in the organization that contribute to long-term operational excellence., • Other tasks as assigned Qualifications • 4 year bachelor's degree., • Strong appreciation of the design-build contracting methodology and prior experience completing design-build projects., • At least 3 years' experience in the Project Management field., • Strong background and work experience in manufacturing., • Excellent computer skills and proficient in excel, word, and outlook., • Excellent communication skills both verbal and written., • Knowledge and experience in organizational effectiveness and operations management implementing best practices., • Demonstrated leadership and vision in managing staff and major projects or initiatives., • Excellent interpersonal skills and a collaborative management style., • Budget development and oversight experience., • A demonstrated commitment to high professional ethical standards and a diverse workplace., • Knowledge of compliance implications., • Excels at operating in a fast-paced environment., • Open to direction and collaborative work style and commitment to get the job done., • Ability to challenge and debate issues of importance to the company., • Ability to look at situations from several points of view., • Persuasive with details and facts., • Delegate responsibilities effectively. Join an exceptional and energized team that shares a common belief in the value of creativity, operating with integrity, and leading through innovation. Parabit Systems is focused on growth - growing revenues and growing leaders. Parabit Systems is an equal opportunity employer, offering a great work environment, and challenging career opportunities. We offer competitive pay, health benefits, paid vacation, paid sick days, and a 401k. Please submit your resume via email to recruiting@parabit.com. All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.

Overview: Proud Moments ABA is a national behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. We are looking for Behavior Technicians (BT's) to join our growing team. Our BT's are an essential part of the treatment team- providing 1-1 specialized treatment in partnership with our Board Certified Behavior Analysts to our clients in a home-based setting. If you are looking for a career that allows you to provide life changing treatment to children this could be the role for you - if you have the passion we have the training! What Proud Moments can offer you: • Flexible part-time/evening/afternoon hours, • Paid training and support to feel confident in your ability to execute treatment plans, • Fun, challenging, fulfilling, team-oriented, work environment, • The ability to positively impact the lives of families and their children on the autism spectrum, • Competitive compensation, • Career growth, • Medical, dental, vision, 401k (for full time employees) What you will bring to the role: • A passion and love for working with children, • Ability to work in an everchanging, fast paced environment, • Have a strong, reliable work ethic (your clients depend on you), • Ability to work both independently and in a team environment, • Strong communication skills and ability to interact with children and parents, • Fun, creative, and innovative ideas to engage your client Responsibilities:, • Work one-on-one with a client in their home to implement behavioral plans designed by Board Certified Behavior Analyst (BCBA), • Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress, • Support BCBA with training families on implementing individualized treatment plans, • Be responsive to the needs and requests of clients, their families, and supervisors, • Maintain clear lines of communication with families, supervisors, and other applicable parties, • Physically keep up with clients as they move about the session area(s). This will require many physical activities including, but not limited to, standing, sitting, bending, lifting 25+ pounds, running, squatting, kneeling, and generally keeping pace with children from 2-15 years old, • Any other tasks outlined by BCBA/LBA Qualifications: • High school diploma or GED required, • Prior experience working with children preferred, • Prior experience providing support to children or adults with behavioral challenges, developmental delays, or special needs preferred, • Exposure to Autism Spectrum Disorder (ASD) or other developmental disabilities is preferred, though comprehensive training will be provided, • Reliable personal transportation with the ability to commute consistently to assigned work locations, • Ability to maintain confidentiality of client, family, and organizational information in accordance with HIPAA and company policies, • Demonstrated ability to prioritize and manage multiple tasks simultaneously in a fast-paced, client-focused environment, • Clear verbal and written communication skills, with the ability to follow detailed instructions and document information accurately, • Strong problem-solving skills and attention to detail, with the ability to stay organized and adapt to changing schedules or priorities Salary Range $19-$27 #BT3

Overview: Proud Moments ABA is a national behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. We are looking for Behavior Technicians (BT's) to join our growing team. Our BT's are an essential part of the treatment team- providing 1-1 specialized treatment in partnership with our Board Certified Behavior Analysts to our clients in a center-based setting. If you are looking for a career that allows you to provide life changing treatment to children this could be the role for you-if you have the passion we have the training! What Proud Moments can offer you: • Potential for part-time and/or full-time guaranteed hours in a center environment, • Paid training and support to feel confident in your ability to execute treatment plans, • Competitive compensation, • Fun, challenging, fulfilling, team-oriented, work environment, • The ability to positively impact the lives of families and their children on the autism spectrum, • Career growth, • Medical, dental, vision, 401k (for full time employees) If the below sounds like you, this may be the perfect fit: • A passion and love for working with children, • Ability to work in an everchanging, fast paced environment, • Have a strong, reliable work ethic (your clients depend on you), • Ability to work both independently and in a team environment, • Strong communication skills and ability to interact with children and parents, • Fun, creative, and innovative ideas to engage your client Responsibilities:, • Work one-on-one with a client to implement behavioral plans designed by Board Certified Behavior Analyst (BCBA), • Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress, • Support BCBA with training families on implementing individualized treatment plans, • Be responsive to the needs and requests of clients, their families, and supervisors, • Maintain clear lines of communication with families, supervisors, and other applicable parties, • Physically keep up with clients as they move about the session area(s). This will require many physical activities including, but not limited to, standing, sitting, bending, lifting 25+ pounds, running, squatting, kneeling, and generally keeping pace with children from 2-15 years old, • Any other tasks outlined by BCBA/LBA Qualifications:, • High school diploma or GED required, • Prior experience working with children preferred, • Prior experience providing support to children or adults with behavioral challenges, developmental delays, or special needs preferred, • Exposure to Autism Spectrum Disorder (ASD) or other developmental disabilities is preferred, though comprehensive training will be provided, • Reliable personal transportation with the ability to commute consistently to assigned work locations, • Ability to maintain confidentiality of client, family, and organizational information in accordance with HIPAA and company policies, • Demonstrated ability to prioritize and manage multiple tasks simultaneously in a fast-paced, client-focused environment, • Clear verbal and written communication skills, with the ability to follow detailed instructions and document information accurately, • Strong problem-solving skills and attention to detail, with the ability to stay organized and adapt to changing schedules or priorities, • Compensation Rate Range $19-24 per hour #BT3

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday/Wednesday 9am-8pm & Tues/Thurs/Fri 8am-2pm Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Tuesday/Thursday 2pm-9pm, Alternating Saturdays 8am-12pm Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday-Friday 11:30am-8pm Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday-Friday 8:30am-5pm Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday-Friday 1030am-7pm Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! • Competitive compensation package, • 401(k) plan with company matching options, • Generous Paid Time Off, • A rich benefits package, including medical, dental, life and long-term disability insurance, • Progressive Leadership Development Programs, • New York's 529 College Savings Program, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits, • FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work, • Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration, • And much more! The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday 10am-6pm, Tuesday/Thursday 12pm-8pm, Wednesday/Friday 8am-4pm Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

Job Description Medical Receptionist 1 About the Role: The Medical Receptionist 1 serves as the vital first point of contact for patients and visitors within a healthcare setting, ensuring a welcoming and professional environment. This role is responsible for managing patient check-ins, scheduling appointments, and maintaining accurate patient records to facilitate smooth clinical operations. The Medical Receptionist 1 coordinates communication between patients, healthcare providers, and administrative staff, thereby supporting efficient patient flow and high-quality care delivery. Attention to detail and confidentiality are paramount, as the role involves handling sensitive patient information in compliance with healthcare regulations. Ultimately, this position contributes significantly to patient satisfaction and the overall effectiveness of the healthcare facility. We are excited to announce that we are looking for a Full Time, Medical Receptionist at Long Island Gastroenterology Specialists in Wantagh, NY. Responsibilities: • Greet and register patients upon arrival, verifying personal and insurance information accurately., • Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems., • Answer incoming calls promptly, addressing inquiries or directing calls to appropriate personnel., • Maintain and update patient records, ensuring confidentiality and compliance with HIPAA regulations., • Collect co-payments and process billing information as required., • Coordinate with clinical staff to manage patient flow and minimize wait times., • Prepare and distribute patient forms and informational materials., • Assist with administrative tasks such as filing, faxing, and managing correspondence. Skills: The Medical Receptionist 1 utilizes strong organizational skills daily to manage appointment schedules and patient records efficiently, ensuring smooth clinic operations. Effective communication skills are essential for interacting with patients, healthcare providers, and administrative staff, facilitating clear and compassionate exchanges. Proficiency with EHR software and basic computer applications enables accurate data entry and retrieval, supporting clinical documentation and billing processes. Attention to detail is critical when verifying patient information and handling confidential data to maintain compliance with healthcare regulations. Additionally, problem-solving and multitasking abilities help the receptionist address patient concerns promptly while managing multiple administrative duties simultaneously. Minimum Qualifications: • High school diploma or equivalent., • Previous experience in a receptionist or customer service role, preferably in a healthcare environment., • Basic proficiency with computer systems and electronic health record (EHR) software., • Strong communication and interpersonal skills., • Ability to handle sensitive information with discretion and maintain patient confidentiality. Preferred Qualifications: • Certification as a Medical Receptionist or completion of a medical office administration program., • Experience with specific EHR platforms such as Epic, Cerner, or Meditech., • Familiarity with medical terminology and healthcare billing processes., • Bilingual abilities, particularly in Spanish or other commonly spoken languages in the United States., • Demonstrated ability to multitask and manage time effectively in a fast-paced environment. We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits. M - F 8AM - 5PM

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday through Thursday 4PM-8PM & Friday 2PM-6PM Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

HealthCare Partners, IPA and HealthCare Partners, MSO together comprise our health care delivery system providing enhanced quality care to our members, providers and health plan partners. Active since 1996, HealthCare Partners (HCP) is the largest physician-owned and led IPA in the Northeast, serving the five boroughs and Long Island. Our network includes over 6,000 primary care physicians and specialists delivering services to our 125,000 members enrolled in Commercial, Medicare and Medicaid products. Our MSO employs 200+ skilled professionals dedicated to ensuring members have access to the highest quality of care while efficiently utilizing healthcare resources. HCP's vision is to be recognized by members, providers and payers as the organization that delivers unsurpassed excellence in healthcare to the people of New York and their communities. We pride ourselves on selecting the most qualified candidates who reflect HCP's mission of serving our members by facilitating the delivery of quality care. Interested in joining our successful Garden City Team? We are currently seeking a Case Manager! Position Summary: The role of the Nurse Case Manager is to engage members enrolled in case management to provide care coordination, education and a plan of care leading to improve health outcomes. Essential Position Functions/Responsibilities: • Responsible for telephonic case management, planning, implementing and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness., • Develop a plan of care and course of action to address all issues and barriers, • Provide care coordination for patients including chronic disease management/education and interdisciplinary collaboration while complying with policy and procedures and contractual and regulatory requirements, • Develop and implement case management plans in collaboration with member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals., • Establish appropriate timeframe and frequency for follow-up, case closure, or referral for services as the member transitions through the continuum, • Performs on-going monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly, • Follow evidence based guidelines and contact standards to facilitate closure of gaps in care and encourage use of in network services., • Applies clinical judgment to identify precipitating cause of admission to prevent hospital readmissions, • Oversees all transition of care events to ensure continuity of care, • Delegates and oversees Priority Care Coordinator activity, • Consistent application and/or interpretation of evidence based criteria and clinical guidelines, standardized care management plans, policies, procedures, and regulatory standards while assessing benefits and/or members needs, • Assess for barriers to care, provides care coordination and assistance to member to address concerns, • Presents cases at interdisciplinary rounds to obtain a multidisciplinary perspective and recommendations to achieve optimal outcomes, • Demonstrated accountability and skills in analysis, problem solving, decision making, time management, and oral and written communications, • Facilitates interdisciplinary care team meetings and informal ICT collaboration, • Displays professionalism through good work habits as observed in all encounters, • Uses motivational interviewing to educate, support, and motivate change during member contact, • Keeps current with all standards, policies and procedures of HealthCare Partners and acts as a resource to other staff members with necessary, • Reviews completed HRAs and Medication Reconciliations to determine need and preliminary stratification level for case management, • Other related duties as required Qualification Requirements: Skills, Knowledge, Abilities • Versed in use and application of MCG Guidelines, • Knowledge of NCQA, Federal, State and other Regulatory requirements, • Excellent verbal and written communication skills, expressing self in a clear, concise, and professional manner, • Ability to work collaboratively and effectively with the interdisciplinary team members, patients, families, and external case managers, • Skilled in managing competing priorities and deadlines while demonstrating the ability to effectively prioritize and manage multiple tasks, • Excellent time management and organizational skills Training/Education: • NYS RN license required, • BSN preferred Experience: • Previous experience in UM and case management/care coordination, • Experience with patient/family education, • Minimum of 2-5 years healthcare experience in an acute setting Our website: HealthCare Partners Base Compensation: $90,000 - $105,000 annually Bonus Incentive: Eligibility based off organizational performance Benefits: Fully paid Medical & Dental employee coverage + robust benefits package (PTO, 401k, FSA, Tuition Reimbursement, etc.) Equal Employment Opportunity Statement: HealthCare Partners, MSO is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status under federal, state, or local laws. In compliance with all applicable laws, HealthCare Partners, MSO upholds a strict non-discrimination policy in every location where we operate. This policy applies to all aspects of employment, including but not limited to recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Job Disclaimer: The above job description outlines the general scope and responsibilities of the position. It is not intended to be an exhaustive list of duties, skills, or qualifications required. Responsibilities may evolve based on business needs.

Job Type: Contract Location: Cedarhurst, New York Pay: Great Pay! Job Description Summary: A school-based educational setting in New York is seeking a licensed Occupational Therapist for 2026-2027 School Year to provide direct therapeutic services to students with disabilities. The organization supports student independence and functional development through individualized, goal-driven intervention. This part-time role focuses on developing functional living skills, tracking progress, and collaborating with families and school staff to ensure meaningful student outcomes. What You'll Do: • Provide direct occupational therapy services to students in individual and small-group settings., • Develop functional living skill goals aligned with student needs and educational plans., • Conduct screenings, observations, and assessments to identify areas requiring intervention., • Plan, implement, and adjust treatment plans based on ongoing evaluation and data., • Monitor and document student progress to determine effectiveness of services., • Maintain accurate records, reports, and documentation in compliance with legal and school requirements., • Communicate regularly with parents, teachers, and administrators regarding student progress., • Collaborate with instructional staff and administration to support coordinated student services., • Adhere to New York State regulations, school policies, and professional standards. What You'll Need: • Master's degree in Occupational Therapy., • Valid New York State Occupational Therapist license and registration., • Minimum of one year of occupational therapy experience (school-based preferred)., • Strong assessment, treatment planning, and documentation skills., • Excellent written and verbal communication abilities., • Ability to lift up to 50 pounds as required., • Availability to work 2030 hours per week., • Experience providing services to students with disabilities in school settings., • Strong organizational and time-management skills., • Collaborative, team-oriented approach to student support., • Flexibility to transition between part-time and increased hours if needed.

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: • Assist with store functions and day-to-day store activities, • Help customers in a positive, approachable manner and address any questions or concerns they may have, • Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained, • Perform opening and closing procedures as needed, • Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities, • Maintain promotional effectiveness of store-front fixtures and displays, • Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention, • Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards, • Protect and secure all company assets, including store cash, • Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures, • Help the Store Manager supervise, train, and develop Store Associates, • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders, • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable, • Other duties as assigned* Skills and Experience: • High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required, • Store management experience in retail, grocery, or drug store environment is preferred, • Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, • Strong communication, interpersonal, and written skills are required, • Ability to work in a high-energy, team environment is required, • Exceptional customer service, organizational, and communication skills are required, • Strong problem solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: • Employee Assistance Program, • Retirement plans, • Educational Assistance, • And much more! We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 1741 Grand Ave., Baldwin, New York 11510-2429 03590 Dollar Tree

Iron Mountain is seeking a bilingual (English and Spanish) highly skilled Organizational Effectiveness Consultant to join our Global Organizational Effectiveness team within the Human Resources function. Organizational Effectiveness Consultant. This role joins the growing Global Organizational Effec

Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth. We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience, • Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include:, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor Shift Leader Requirements • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

HealthCare Partners, IPA and HealthCare Partners, MSO together comprise our health care delivery system providing enhanced quality care to our members, providers and health plan partners. Active since 1996, HealthCare Partners (HCP) is the largest physician-owned and led IPA in the Northeast, serving the five boroughs and Long Island. Our network includes over 6,000 primary care physicians and specialists delivering services to our 125,000 members enrolled in Commercial, Medicare and Medicaid products. Our MSO employs 165+ skilled professionals dedicated to ensuring members have access to the highest quality of care while efficiently utilizing healthcare resources. HCP's vision is to be recognized by members, providers and payers as the organization that delivers unsurpassed excellence in healthcare to the people of New York and their communities. We pride ourselves on selecting the most qualified candidates who reflect HCP's mission of serving our members by facilitating the delivery of quality care. Interested in joining our successful Garden City Team? Position Summary: Under the direction of the Senior Vice President of Clinical Services, the Director of Case Management provides strategic leadership and oversight for all aspects of Case Management, Complex Case Management, Transition of Care, and Population Health Management programs. The Director is responsible for the development, implementation, evaluation, and continuous improvement of care management programs to ensure alignment with organizational goals, regulatory requirements, industry best practices, and delegated health plan contractual obligations. The Director has primary responsibility for the daily planning, coordination, monitoring, and oversight of Case Management operations, including staff leadership, mentoring, performance management, and audit readiness. This role ensures effective care coordination across the continuum of care, promotes smooth transitions between care settings, enhances the member experience, and improves clinical outcomes. The Director oversees daily clinical operations to support the achievement of organizational, operational, and financial goals. Through collaboration with interdisciplinary teams and external stakeholders, the Director is accountable for reducing avoidable admissions (ADK), emergency department utilization (EDK), and readmissions across all contracted health plans. The Director ensures all Case Management, Complex Case Management, Transition of Care, and Population Health Management activities are administered in accordance with NCQA standards, CMS requirements, state and federal regulations, and delegated health plan requirements. Essential Position Functions/Responsibilities: Creates/maintains an environment that attracts strong talent, encourages high/engagement and low turnover, and promotes job satisfaction and retention Provides day-to-day oversight of Case Management clinical operations, ensuring all practices and programs are aligned with the overall strategic plan of the organization and follow best-practice standards. Sets direction for Case Management staff, ensuring accountability, quality outcomes, and follow-through. Analyses various Case Management reports to identify gaps and strengths that support operational deliverables while providing exceptional member care. Drive initiatives to reduce preventable admissions and readmissions across targeted lines of businesses. Facilitate and participate in committees, task forces, and multidisciplinary teams to promote standardized approaches to care management. Monitor all work products to ensure compliance with state and federal mandates and aligns with HCP's contractual obligations. Provides oversight of Complex Case Management (CCM), Transition of Care (TOC), and Population Health Management (PHM) programs to ensure compliance with NCQA accreditation standards. Ensures annual program descriptions, evaluations, work plans, policies, procedures, and interventions are developed, implemented, monitored, and updated in accordance with NCQA requirements. Oversees member identification, stratification, assessment, care planning, interdisciplinary care team activities, and member engagement activities consistent with NCQA standards. Leads preparation and response activities for NCQA surveys, health plan audits, delegated oversight reviews, and regulatory examinations. Maintains audit-ready documentation and evidence to support accreditation, delegation, and contractual requirements. Collaborates with Quality Management leadership to identify opportunities for performance improvement and implement corrective action plans when necessary. Utilizes data analytics to monitor program effectiveness, member outcomes, quality measures, utilization trends, and cost of care. Ensures annual evaluation of program effectiveness, including intervention outcomes, member satisfaction, and achievement of established goals. Oversees interdisciplinary care team activities involving nursing, social work, behavioral health, pharmacy, and provider partners to ensure comprehensive care coordination across the continuum. Ensures members receive individualized care plans addressing clinical, behavioral, psychosocial, and social determinants of health needs. Provides leadership and direction to direct reports. Qualification Requirements: Skills, Knowledge, Abilities Strong clinical expertise in care coordination, complex case management, and discharge planning. Excellent verbal and written communication skills with ability to convey complex clinical and operational concepts clearly. Demonstrated ability to lead interdisciplinary teams in a fast-paced, high-volume environment. Strong analytical, critical thinking, and problem-solving skills. Ability to perform comprehensive assessment of physical and psychosocial needs of patients. Proven ability to manage multiple priorities under tight deadlines. Experience with process improvement and performance optimization initiatives. Ability to build strong relationships and collaborate effectively across clinical and non-clinical stakeholders. Experience managing delegated health plan programs and participating in delegation audits. Knowledge of Medicare, Medicaid, Commercial, and Managed Care regulatory requirements. Thorough knowledge of NCQA Population Health Management (PHM), Complex Case Management (CCM), and Transition of Care standards. Understanding of utilization management, risk management, and compliance standards. Ability to develop and execute operational strategies aligned with organizational goals. Training/Education: Graduate of an accredited nursing or health-related program required; Master's Degree preferred. Current RN license required; BSN preferred. CCM certification required. Strong clinical assessment skills, including physical and psychosocial evaluation of patients. Direct acute care clinical experience preferred. Experience 7+ years of progressive leadership experience in healthcare, managed care, or care coordination settings. 5+ years of experience in case management, discharge planning, or care transitions. 3-5+ years of experience in supervisory or line management roles overseeing clinical operations. Demonstrated experience leading care management or utilization management teams. Experience managing process improvement and care transition initiatives. Strong background in discharge planning, transitional care, and reduction of readmissions. Base Compensation: $130,000 - $150,000 annually Bonus Incentive: Eligibility based off organizational performance Benefits: Fully paid Medical & Dental employee coverage + robust benefits package (PTO, 401k, FSA, Tuition Reimbursement, etc.) Equal Employment Opportunity Statement: HealthCare Partners, MSO is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status under federal, state, or local laws. In compliance with all applicable laws, HealthCare Partners, MSO upholds a strict non-discrimination policy in every location where we operate. This policy applies to all aspects of employment, including but not limited to recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Job Disclaimer: The above job description outlines the general scope and responsibilities of the position. It is not intended to be an exhaustive list of duties, skills, or qualifications required. Responsibilities may evolve based on business needs.

Job Description About the Role: Brooklyn/ Long Island This position requires regular travel to oversee operations across 7-9 clinic locations throughout Long Island and Brooklyn, with the majority of sites located in Long Island. The Manager of Operations in the Health Care plays a critical role in ensuring the efficient and effective delivery of services within healthcare facilities or organizations. This position is responsible for overseeing daily operational activities, optimizing resource allocation, and implementing policies that enhance patient care and organizational performance. The Manager of Operations collaborates closely with clinical and administrative teams to streamline processes, improve service quality, and maintain compliance with healthcare regulations. By analyzing operational data and leading continuous improvement initiatives, this role drives both short-term and long-term strategic goals. Ultimately, the Manager of Operations ensures that the organization meets its mission to provide high-quality, accessible, and compassionate care to the community it serves. We are excited to announce that we are looking for a Full Time, Manager of Operations for Long Island Gastroenterology Specialists in Wantagh, NY. Responsibilities: • Oversee and coordinate daily operations across multiple departments to ensure seamless service delivery and adherence to organizational standards., • Develop and implement operational policies and procedures that comply with healthcare regulations and promote best practices., • Manage budgets, resource allocation, and procurement processes to optimize operational efficiency and cost-effectiveness., • Lead, mentor, and evaluate staff performance, fostering a collaborative and productive work environment., • Collaborate with clinical leaders and administrative teams to identify opportunities for process improvements and implement quality improvement initiatives., • Monitor key performance indicators (KPIs) and prepare detailed reports for senior leadership to inform decision-making., • Ensure compliance with all federal, state, and local healthcare laws, regulations, and accreditation standards., • Coordinate with external partners, vendors, and regulatory bodies to support operational goals and maintain organizational reputation. Skills: The Manager of Operations utilizes strong leadership and communication skills daily to coordinate multidisciplinary teams and ensure alignment with organizational goals. Analytical skills are essential for interpreting operational data, monitoring KPIs, and making informed decisions that improve efficiency and patient outcomes. Proficiency in healthcare regulations and compliance ensures that all activities meet legal and ethical standards, safeguarding the organization’s integrity. Financial acumen is applied to budget management and resource allocation, balancing cost control with quality service delivery. Additionally, problem-solving and project management skills enable the manager to lead continuous improvement initiatives and adapt to the dynamic healthcare environment effectively. Minimum Qualifications: • Bachelor’s degree in Health Administration, Business Administration, Public Health, or a related field., • Minimum of 3- 5 years of experience in healthcare operations management across multiplications or a similar leadership role within the health care industry., • Strong knowledge of healthcare regulations, compliance standards, and quality assurance processes., • Proven experience managing budgets, staff, and complex projects in a healthcare setting., • Excellent communication, leadership, and organizational skills. Preferred Qualifications: • Master’s degree in Health Administration, Business Administration, or a related discipline., • Certification in healthcare management such as Certified Professional in Healthcare Quality (CPHQ) or Fellow of the American College of Healthcare Executives (FACHE)., • Experience with electronic health record (EHR) systems and healthcare data analytics., • Demonstrated success in leading change management and process improvement initiatives., • Familiarity with social assistance programs and community health partnerships. We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits. M-F 8:00AM - 5:00PM

Job Description Clinical Supervisor Rockaway PROS – Far Rockaway, NY 11691 When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Personalized Recovery Oriented Services is a mental health recovery and rehabilitation program that helps adults pursue and maintain meaningful life goals. Through group and individual work, participants learn skills to negotiate challenges in work, living, learning or social environments. Why you will enjoy being part of our team: 1. Competitive Salaries and Benefits, 2. Educational Loan Forgiveness, 3. Professional Development (CEUs), 4. High Quality Supervision, 5. Opportunities for Advancement STATEMENT OF THE JOB Under the direction of the Clinical Director for Behavioral Health, the Supervisor has the responsibility for clinical and administrative supervision in CCNS PROS outpatient services. Responsibilities also include supervision of staff in the outpatient programs, assuring that program staff carries out their job responsibilities in a professional and ethical manner and maintain availability to staff for consultation during all program hours of operation. The Clinical Supervisor will be responsible for overseeing the delivery of care in order to ensure the appropriateness and effectiveness of outpatient services, identification of gaps in service delivery system, representing the Agency at meetings, conferences and public forums, strategic planning and implementation, development and implementation of processes and services that will improve the service delivery system, program development – including monitoring revenue, productivity, outcomes, staff training and development and staff supervision, compliance with contracts, agency policies and procedures, regulatory requirements and audit readiness and new initiatives. • Monitor and oversee all aspects related to the delivery of PROS outpatient services – including program site visits on all staffing work shifts., • Plan, coordinate, identify and implement program outcomes and evaluation, strategic planning, accreditation efforts and program development., • Provide and/or oversee supervision of staff and graduate students., • The position requires the ability to provide coverage and supervision at the programs or in situations which require 24 hour/7 day per week response., • Facilitate program compliance with fire, safety, and health standards as per licensing and or quality assurance requirements and standards., • Perform initial interviews, crisis intervention, and on-going therapy with individuals, & children, run groups, work with families, & couples as dictated by the client’s clinical needs., • Facilitate staff’s understanding and incorporation of Agency determined Best Practices, Integrated Delivery and/or Evidence Based Practices models as needed., • Identify and report of Agency inefficiencies that negatively impact on program ability to provide services and function in an efficient and professional manner. QUALIFICATIONS • Master’s Degree in Social Work from a nationally accredited institution., • Valid NYS LCSW required., • Excellent clinical & supervisory skills along with three years of mental health &/or substance abuse experience., • Requires a combination of skills in the following areas: operational oversight and evaluation of program services and staff, personnel management, public relations, governmental relations, leadership development and team building skills., • Time management, organizational, and computer skills., • Ability to evaluate and intervene in crisis situations., • Excellent oral and written communication skills., • Comfortable with public speaking, lobbying and advocacy., • Flexibility & Creativity., • Bilingual Spanish speaking preferred. BENEFITS We offer competitive salary and excellent benefits including: • Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually), • Medical,, • Dental, • Vision, • Retirement Savings with Agency Match, • Transit, • Flexible Spending Account, • Life insurance, • Training Series and other additional voluntary benefits. For more information on our organization, please visit our website at: www.ccbq.org EOE/AA. Apply Online: Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.