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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. \n Multi-Specialty, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Services Representative to join our team. Patient Services Representative is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. \n The Patient Services Representative greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The Patient Services Representative receives payments from patients, issues receipts and posts payment data. \n Schedule: Office is open seven days a week. This role would consist of a 37.5 hour work week, between the hours of 11:30 am to close (approximately 8:30 pm). The schedule will be determined by the supervisor upon hire. \n Location: 61 Emerald Place, Rock Hill, NY 12775 \n Primary Responsibilities: \n\n • Adheres to standards of professionalism set by the Practice\n, • Always maintains professional appearance by adhering to dress code and wearing identification badge \n • Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff\n, • Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members\n, • Functions as a member of a team committed to quality patient care\n, • Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care and incorporates these into practice \n • Attends and participates in mandatory quarterly staff meetings or reads minutes\n, • Completes Mandatory Education annually\n, • Attends/participates in training/review classes and projects as assigned\n, • Handles difficult situations and people with tact, professionalism and H.E.A.R.T\n, • Demonstrates good judgment in escalating difficult situations and people to Management personnel\n, • Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after weekend absences, tardiness and early departures, and long meal periods in accordance with CRHC policy\n, • Promotes a positive work attitude fostering teamwork and acceptance of management decisions\n, • Supports peer to peer training initiative for new Patient Services employees\n, • Assists co-workers whenever possible, to achieve office goals / patient satisfaction\n, • Works independently, takes initiative in completing assignments and does so without reminder\n, • Completes all miscellaneous work assigned by leadership or Physician accurately and in a timely manner\n, • Opens office as needed; turns on copiers, terminals and printers, and updates computer for current day’s session\n, • Communicates with clinical staff to keep patient informed of appointment status\n, • Verifies insurance eligibility and coverage by phone, independent website, RTS, Phreesia or at time of service\n, • Verifies patient demographic and insurance information at time of visit. Assures all demographic and insurance information is accurate, complete and up to date in the patient's chart. Scans current insurance card and photo identification into system\n, • Provides, explains and reviews for accurate completion, all Registration forms, i.e. Patient Representative, Patient Registration form, and Family Information form where applicable and obtains signatures as required\n, • Provides and explains the Authorization to Release Health Information to patient at their request\n, • Determines balances due including past balance, co-payments, co-insurance and deductibles, referring to Patient Accounts as necessary; takes responsibility for collecting and posting payments from patients at time of service via checks, cash or credit card in compliance with Cash Control Policies and Procedures\n, • Invite patient’s with the Patient Portal enrollment (PxP) in compliance with Meaningful Use guidelines\n, • Provides After visit Summary in compliance with ACO guidelines\n, • Prepares Batch Report daily to total and balance collections\n, • Begins the check in process in EPM, Phreesia, and Siemens. Act on notations in all systems and completes the auto-flow process successfully\n, • Schedules /Cancels /Reschedules patient appointments as ordered by the physician adhering to scheduling policies and procedures\n, • Obtains or issues HMO insurance referrals as required for maximum reimbursement of services rendered\n, • Notifies management or other departments appropriately using Clerical Templates for various issues/requests/reasons\n, • Maintains supply inventories and equipment necessary for the effective performance of the job; communicates supply needs to the office supervisor in a timely manner\n, • Maintains a neat, organized, orderly environment in the reception and waiting room areas, i.e . magazines, physician business cards, brochures, signage, etc\n, • Closes office as needed, ensuring that lights, terminals and office machines have been turned off and all patients accounted for and discharged. May be required to set alarm\n, • Actively demonstrates good oral and written communication skills with both internal and external customers\n, • Demonstrates flexibility in schedule to meet patient and office needs\n, • Works with a sense of urgency\n \n\n • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays \n • Medical Plan options along with participation in a Health Spending Account or a Health Saving account \n • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage \n • 401(k) Savings Plan, Employee Stock Purchase Plan \n • Education Reimbursement \n • Employee Discounts \n • Employee Assistance Program \n • Employee Referral Bonus Program \n • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) \n \n\n You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: \n\n • High School Diploma/GED (or higher) \n • 1+ years of customer service or healthcare related experience \n • Intermediate level of computer proficiency (including being able to work on multiple web browsers using dual monitors at the same time to include Microsoft Outlook) \n\n Preferred Qualifications: \n\n • Experience as a receptionist in a healthcare setting \n • Experience working with an electronic health records \n • Experience working with scheduling programs \n • Knowledge and ability to learn and apply job functions, and minimal medical terminology knowledge \n\n Soft Skills: \n\n • Ability to work independently and as a team, and maintain good judgment and accountability \n • Demonstrated ability to work well with health care providers \n • Strong organizational and time management skills \n • Ability to multi-task and prioritize tasks to meet all deadlines \n • Ability to work well under pressure in a fast-paced environment \n • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others \n\n \n New York Residents Only: The salary range for New York residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. \n \n\n At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. \n\n\n \n\n\n \n\n\n Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. \n\n\n UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. \n \n \n\n #RPO, #RED

Job Description BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Registered Dietitian to see patients in their homes in Syracuse, NY. Work location is subject to change based on business needs. On-Call: Participation in the on-call rotation is a requirement of this position. It is anticipated that an incumbent in the position would be on-call approx. once every eight (8) weeks for two (2) weekdays per month and one (1) weekend. The Per Diem Registered Dietician collaborates with Upstate Home Care clinical teams to ensure optimal nutrition support for patients receiving enteral or parenteral therapy. This role supports qualification of TPN patients, secures appropriate clinical documentation, ensures compliance with insurance guidelines, and provides clinical expertise as needed. Additional responsibilities include assisting with nutrition support services, maintaining formularies, contributing to policy and procedure development, participating in staff education, and supporting reimbursement efforts related to nutrition therapy. QUALIFICATION REQUIREMENTS • Bachelor’s degree in nutrition or related field., • Minimum two years of professional nutrition experience., • Minimum one year of experience in a home care setting., • Current, active registration as a Registered Dietitian (RD) by the Commission on Dietetic Registration (CDR)., • Current, valid state licensure or certification to practice dietetics., • Certified Nutrition Support Clinician (CNSC) through the National Board of Nutrition Support Certification, Inc. QUALIFICATIONS PREFERRED • Experience working with parenteral and/or enteral nutrition therapy in home infusion or home care environments., • Prior involvement in interdisciplinary care teams., • Familiarity with payer guidelines and reimbursement requirements for nutrition support services. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Clinical Support • Perform competent clinical assessments and maintain required licensure and continuing education., • Monitor written orders for specialized nutrition therapy and collaborate with pharmacy staff to ensure accuracy., • Evaluate patient clinical status, effectiveness of nutrition therapy, and appropriateness of ongoing treatment., • Maintain compliance with Upstate Home Care policies, procedures, and documentation standards., • Demonstrate sound clinical and business judgment aligned with organizational goals., • Foster positive working relationships with prescribing physicians and cross-functional teams., • Assist in developing parenteral nutrition training materials and reference guides for Upstate staff., • Support the acquisition and review of qualifying documentation for referrals., • Uphold organizational mission, payer regulations, and confidentiality requirements., • Adhere to complaint, incident, and exposure reporting guidelines., • Understand and comply with Do Not Resuscitate (DNR) policies and related responsibilities., • Assist colleagues when needed and support team collaboration., • Stay informed on newly introduced products and services related to nutrition therapy., • Complete required training, testing, vaccinations, and in-service education., • Act as a patient advocate while maintaining confidentiality and safety., • Promote dignity, respect, and cultural sensitivity., • Apply principles of beneficence, non-maleficence, autonomy, justice, and veracity in clinical practice., • Use company resources responsibly and present honest, accurate reporting of expenses., • Manage time effectively, prioritize appropriately, and follow through on commitments., • Communicate with professionalism, using clear, respectful, and inclusive language., • Answer calls promptly and return messages within established expectations., • Respond calmly to patient or caregiver concerns and support conflict resolution without escalating unnecessarily., • Represent Upstate Home Care positively in all interactions with patients, partners, and colleagues. NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES • Participation in community, referral partner, or educational presentations as assigned., • Occasional support for cross-departmental administrative projects., • Other duties as delegated to support clinical operations. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS • Strong clinical knowledge of parenteral and enteral nutrition therapy., • Ability to interpret clinical documentation, lab values, and nutrition assessments., • Strong written and verbal communication skills., • Excellent organizational skills with attention to detail and accuracy., • Ability to work independently and collaboratively within a multidisciplinary team., • Competence in time management and prioritization in a fast-paced environment., • Knowledge of payer guidelines and documentation requirements for reimbursement. PHYSICAL DEMANDS AND WORK ENVIRONMENT • This position requires constant sitting with occasional walking, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds., • Required to move/lift physical hardware. AMERICANS WITH DISABILITY SPECIFICATIONS PHYSICAL DEMANDS Th The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix legal and ethical policies and procedures., • Will abide by the policies of BioMatrix as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Monday Through Friday From 8:30am Eastern Standard Time To 5pm Eastern Standard Time Work schedule is subject to change based on business needs. Location: Upon successful completion of on-site training, it is anticipated that an incumbent in this role will work in a hybrid capacity from our location in Syracuse, NY on-site three (3) days per week while working from home two (2) days per week. Work location is subject to change based on business needs. Join our team, bring your best, and receive a $300 retention bonus as our way of saying thanks for being part of our success. Job Description: The Patient Referral Coordinator is responsible for the processing and coordination of all new referrals with the main objective being to clear all patients prior to service in order to ensure proper payment in compliance within all legal and regulatory parameters. This person will ensure accurate, efficient and timely processing of new referrals for Infusion and Enteral services to include, but not be limited to, obtaining all necessary supporting documentation, confirming insurance coverage, coding and pricing of products, documenting patient in applicable computer system, submitting for pre-authorization and coordinating of initial “pushing” of the referral. The Admissions Representative provides support and works collaboratively with referral sources, hospital liaisons, the pharmacy, nursing, and billing and branch personnel. QUALIFICATION REQUIREMENTS • Associate’s degree in Business, Health Care Services, or Medical Sales required, • Minimum of one (1) year of experience in healthcare industry required, • Strong working knowledge of first- and third-party payer requirements as it pertains to the billing and collection industry, • Excellent management, communication, interpersonal, team-orientation, organizational and analytical skills, • Prioritization and multi-tasking skills, • Proficiency with problem resolution, • Self-motivated and self-disciplined, • Computer aptitude, • Minimum of two (2) years of experience with a home care company preferred, • Provide knowledge and leadership regarding infusion intake processes by:, • Receiving new requests for services via phone, fax or other means, • Obtaining all information necessary to accurately process the referral according to established procedures, • Completing referral process within time frame required to meet the needs of the patient, family and referral source, • Accurately completing the patient record in applicable computer system to include all required demographics, insurance and clinical information; recording appropriate progress notes and alerts to present a clear concise picture of patient data, • Confirming insurance coverage for services requested; gathering detailed information regarding, but not limited to, eligibility, deductible, out of pocket, authorization requirements and patient obligations, • Communicating with referral source or liaison regarding, but not limited to, insurance coverage, information limitations and status of referral, • Obtaining insurance authorization when necessary; entering and documenting authorization according to established procedure; tracking authorizations due to expire and obtaining renewals as needed, • Assuring accurate and complete billing information is obtained and recorded to allow for timely claim submission and payment, thus reducing accounts receivable days outstanding, • Communicating any financial obligations to the patient or his/her designee; assuring their understanding and agreement to pay; establishing a payment method up-front, i.e. credit card, • Maintaining the pending referral log on a daily basis; attending rounds each morning prepared to discuss status of each patient, • Responding to requests for assistance from pharmacy billing and clinical personnel, • Remaining familiar with specific payer guidelines, requirements and contracts, • Staying current and implementing industry changes, • Consulting with the Admissions Director or Admissions Manager when faced with unfamiliar situations and when decisions outside of the Intake Representative’s scope need to be made, • Assisting with special projects and perform other duties at the discretion of the Admissions Director or Admissions Manager, • Maintaining monthly Referral Census Log, • Serving as a company resource with regards to Infusion processing and reimbursement, • Demonstrating a professional, cooperative and friendly attitude toward all internal and external customers and co-workers; demonstrating excellent customer service skills, • Using discretion in handling confidential matters, • Adhere to departmental/company policies and procedures by:, • Adhering to policies and procedures, • Adhering to regulations set forth by Medicare and Medicaid, • Adhering to regulations set forth by insurance carriers, • Adhering to regulations set forth in established company contracts, • Exhibits exceptional work ethics by:, • Not being wasteful or abusing branch/company resources (vehicles, building, equipment, supplies, phone, utilities time at work, time absent from work, etc.), • Presenting fair and honest reports of expense, • Following through timely on commitments, • Returning phone calls and e-mails promptly, • Being flexible and having the ability to prioritize, • Allowing others to speak without interruption, • Using proper grammar, a respectful tone and language free of prejudice, harassment, profanity or ill will connotations Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires constant sitting with occasional walking, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Monday Through Friday From 8:30am Eastern Standard Time To 5pm Eastern Standard Time Work schedule is subject to change based on business needs. Location: Upon successful completion of on-site training, it is anticipated that an incumbent in this role will work in a hybrid capacity from one of the noted locations on Mondays, Wednesdays, & Fridays while working from home on Tuesdays & Thursdays. Work location is subject to change based on business needs. Job Description: Directly provides efficient management and collections of patient/customer accounts aligning with prevailing company, state, federal and payer standards. QUALIFICATION REQUIREMENTS • High school diploma or GED required, • Minimum of two (2) years of billing experience required, • Demonstrates strong computer literacy and aptitude as evidenced by proficiency and/or training with applicable software systems, • Knowledge of NYS Medicaid, Medicare Part B, and third-party payers, • Good written and verbal communication, • Prioritization skills, • Alignment to given instructions, • Associate’s degree in Health Care Service, Medical Sales, or a related field preferred, • Providing excellent customer service by:, • Being courteous and prompt in response to customer/staff inquiries, • Explaining financial responsibilities with customer and/or caregiver, • Providing accurate information to customer and/or caregiver and/or staff, • Documenting customer account issues/concerns (when applicable) and forwarding to the appropriate manager, • Improves departmental/company productivity and efficiency by:, • Making corrections and updating patient account files, • Accurately submitting claims to correct carriers on a regular schedule, • Reviewing and resubmitting aged claims well in advance of time limits, • Handling denials in manners most advantageous to quick resolution and payment, • Working aged claims as instructed, monitoring progress weekly, negotiating payer commitments, • Volunteering or initiating assistance in other activities (not listed in JD) when it is beneficial to the department/company, • Minimizing claims aged beyond 90 days, • Follows departmental/company policies and procedures by:, • Understanding and following Confidentiality Policy, • Serving as company resource on processing/reimbursement issues, • Maintaining a safe, clean and organized work area, • Understanding and following complaint procedures, • Monitoring that appropriate signatures & justification accompany service orders, • Following applicable Medicare, Medicaid regulations, • Following state and insurance carrier regulations, • Following regulations set forth in company contracts, • Shows teamwork, initiative and accountability by:, • Volunteering to assist co-workers, • Staying current with industry/coverage changes, • Ensuring completion of required in-services, testing and/or immunizations, • Complying with applicable memo’s and policy changes as issued, • Presenting solutions in conjunction with problems, • Exhibits exceptional work ethics by:, • Not being wasteful or abusing branch/region resources (vehicles, buildings, equipment, supplies, phones, utilities, time at work and time absent from work, etc.), • Presenting fair and honest reports of expenses (travel, gas, on call, etc.), • Following through timely with commitments, • Allowing others to speak without interruption, • Asking clarifying questions and showing consideration of others comments, • Using proper grammar, a respectful tone and language free of prejudice, harassment, profanity or ill will connotations, • Answering calls within three rings and properly introducing self in a pleasant and clear voice, • Returning phone messages promptly, responding calmly to angry or upset referrals/customers and avoiding personal calls (or minimizes) to allow customer access to business lines Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires constant sitting with occasional walking, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description INTRODUCTION Company Overview: This position is available with Central New York Infusion Services, LLC, A Subsidiary Of BioMatrix Specialty Pharmacy, LLC. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Per Diem Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time. Occasional Evening Hours May Be Required. Location & Travel: This role is associated to our DeWitt, NY location. It is anticipated that an incumbent in this role will travel within a two (2)-hour radius of the metro-area noted in this posting, as needed, to provide applicable patient care. Work location is subject to change based on business needs. Job Description: Performs specified patient care activities and related services necessary in quality care of the home nutritional support and intravenous therapy patient. QUALIFICATION REQUIREMENTS • Graduate of a N.L.N. accredited school of nursing required, • Current license as a Registered Nurse in the state in which you are currently practicing required, • Minimum of one (1) year of experience in IV therapy with a strong background in nutritional support and/or immunoglobulin therapy required, • In lieu of above experience, two (2) years of recent experience in an acute care setting or apprentice for a period of 3 months for all home visits with an experienced R.N. may be accepted, • Must possess or acquire a current CPR certificate within the first 30 days of employment, • Must possess good technical skills and strong knowledge base in clinical nutrition and IV therapy, and must be able to function independently within a team framework, • Must possess excellent communication and organizational skills, • Must be dependable in attendance and job performance, • Experience in home infusion nursing preferred, • Maintains standards and policies set forth by BioMatrix Specialty Infusion Pharmacy., • Performs initial patient evaluation as it pertains to nursing care in accordance with BioMatrix Specialty Infusion Pharmacy policy and procedures., • Assists referring physician and/or institution in planning and implementing patient care in order to insure a smooth transition from hospital to home., • Provides the patient/significant other with information regarding the concept of home infusion therapy and the impact of such therapies., • Performs patient training in self-management of infusion therapies including the provision of necessary teaching materials., • Conducts patient visits in the home/clinic to perform the following:, • Physical assessment, • Nutritional assessment, • Therapeutic monitoring to evaluate and manage potential mechanical, infectious, and metabolic complications., • Peripheral IV starts/re-starts, • Obtaining labs via peripheral veni-puncture or central venous access device., • Assessing patient's ability to perform procedures and instruction of specific procedures., • Performing therapy specific nursing procedures (i.e., port access, CVC dressing changes, etc.), • Product delivery, • Maintains thorough and appropriate documentation in the patient medical records of all visits and procedures performed as well as phone contacts with the patient, physician, or other members of the health care team., • Participates in patient care conferences., • Assists Director of Nursing in conducting special projects., • Participates in the agency Performance Improvement Program and Patient Safety Committee., • Actively participates in and follows agency Infection Control Program., • Knowledgeable regarding and required to respond and participate in the agency Emergency Preparedness Program., • Communicates with staff in a pleasant, courteous, and professional manner., • Works well within a team framework as well as independently., • Demonstrates compliance with agency policies related to patient rights and customer satisfaction., • Communicates with patients and customers in a pleasant, courteous, and professional manner., • Coordinates all services and equipment patients may require at home in addition to IV therapy (I.E., DME equipment)., • Communicates with patient's physician, verbally or in writing, on a regular basis regarding patient's progress., • Administers intravenous solutions and IV/IM/SC medications as ordered by the physician and monitors for pharmacological effects and toxicities., • Maintains proficiency in skills and theory of nutritional support and IV therapy by reviewing literature, attending in-services, seminars and conferences., • Registered Nurses are responsible for case management of all cases involving nursing and therapy care., • Responsible for the clinical record of each patient receiving nursing care, • Assure that progress reports are made to the physician for patients under medical care when the patient’s condition changes or there are deviations from the plan of treatment., • Performs other duties as assigned by BioMatrix Specialty Infusion Pharmacy Management., • Complete all training & orientation with new RN’s. Provide ongoing training to nursing staff as needed., • Participation, knowledge, training and reporting in the agency Corporate Compliance program., • Able to function independently under remote supervision, • Excellent written and verbal skills, • Attention to detail and high level of accuracy in work, • Excellent patient engagement and clinical assessment skills, • Demonstrates sound judgement consistent with evidence based medicine, • Demonstrates critical thinking and excellent problem solving Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires extensive driving, walking, and bending with occasional sitting, kneeling, or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). Sick Time: As a part-time per diem employee with Central New York Infusion Services, LLC, A Subsidiary Of BioMatrix Specialty Pharmacy, LLC in New York state, sick time will be paid in accordance with state law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

JOB DESCRIPTION Job Summary \n Provides screening, preventive primary care and medical care services to members - primarily in non-clinical settings where members feel most comfortable, including in-home, community and nursing facilities and “pop up” clinics. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. \n Essential Job Duties \n • Provides general medical care and care coordination to various and/or specific patient member populations – adult, women’s health, pediatric, and geriatric., • Performs comprehensive evaluations including history and physical exams for gaps in care and preventive assessments., • Addresses both chronic and acute primary care complaints, and demonstrates ability to ascertain medical urgency., • Establishes and documents reasonable medical diagnoses., • Seeks specialty consultation as appropriate., • Orders/performs pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptoms; works within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately., • Understands when a member's needs are beyond their scope of knowledge and when physician oversight is needed., • Creates and implements a medical plan of care., • Schedules appointments for visits when appropriate., • Provides post-discharge coordination to reduce hospital readmission rates and emergency room utilization., • Performs face-to-face in-person visits in a variety of settings including in-home, skilled nursing facilities, and public locations., • Performs face-to-face visits via alternative modalities based on business need, leadership direction and state regulations., • Orders bulk laboratory orders to target specific member populations., • Performs alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develops appropriate plans of care., • Participates in community-based “pop up clinics” to build relationships with communities, and address gaps in health care., • Drives up to 120 miles a day on a regular basis to a variety of locations within the assigned region. Drives beyond 120 miles as part of extended mileage may be required on special project days. Special projects may include an overnight hotel stay., • Obtains and maintains cross-state license in other states besides home state based on business need., • Collaborates with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively., • Actively participates in regional meetings., • May prescribe medications and perform procedures as appropriate., • Performs timely medical records documentation in electronic medical record (EMR) computer system., • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment., • Engages in practices constituting the practice of medicine in collaboration with and under the medical direction and supervision of a licensed physician to the degree required by state laws., • Local travel required (based upon state/contractual requirements). \n Required Qualifications \n • At least 1 year of experience as a nurse practitioner, or equivalent combination of relevant education and experience., • Active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC)., • Current state-issued license to practice as a Family Nurse Practitioner (FNP). License must be active and unrestricted in state of practice., • Prescriber Drug Enforcement Agency (DEA) license with authority to prescribe per state qualifications. License must be active and unrestricted in state of practice., • Current Basic Life Support (BLS) certification., • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements., • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations., • Ability to work independently with minimal supervision and demonstrate self-motivation., • Responsive in all forms of communication., • Ability to remain calm in high-pressure situations., • Ability to develop and maintain professional relationships., • Excellent time-management and prioritization skills; ability to focus on multiple projects simultaneously and adapt to change., • Excellent problem-solving and critical-thinking skills., • Strong verbal and written communication skills., • Microsoft Office suite/applicable software program(s) proficiency, and electronic medical record (EMR) experience. \n Preferred Qualifications \n • Experience as a registered nurse or nurse practitioner in a home health, community health or public health setting., • Experience in home health as a licensed clinician, especially in management of chronic conditions., • Experience with underserved populations facing socioeconomic barriers to health care., • Immunization and point of care testing skills., • Bilingual. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V \n #PJNurse \n #HTF Pay Range: $88,453 - $206,981 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.