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  • Menu Systems Manager
    Menu Systems Manager
    2 days ago
    $95000–$115000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Menu Systems Manager is responsible for building, maintaining, and optimizing NAYA's menu architecture across all ordering platforms---POS, digital channels, and third-party delivery. This role ensures that guests have a consistent, accurate, and intuitive experience no matter how they choose to place their orders. You will oversee integrations between ordering, payment, and fulfillment tools; manage menu-related data accuracy; lead testing for new items and system updates; and partner cross-functionally to support flawless rollouts. You'll be the person who sees the menu as a system, not a set of disconnected items---someone who is highly organized, deeply detail-oriented, and passionate about creating operational excellence through clean, scalable menu design. How You'll Impact • Deliver a seamless ordering experience for guests across in-store, digital, and delivery channels through clean, consistent menu architecture., • Increase operational efficiency and reduce errors by ensuring accurate routing, pricing, modifiers, and integrations., • Support profitability and speed of service through menu clarity, system reliability, and proactive issue resolution., • Enable flawless launches of new menu items, system updates, and new restaurant openings. What You'll Do Menu Architecture Configuration • Configure, maintain, and optimize NAYA's menu across all ordering platforms including POS, digital ordering, and third-party delivery partners., • Build comprehensive, scalable menu structures that support evolving business needs, pricing, and product strategy., • Implement and maintain 86ing processes across all channels, providing visibility into trends and operational impacts. Systems Integration Data Accuracy • Manage data flow and integrations between ordering, payment, and fulfillment systems to ensure accurate aggregation, routing, and reporting., • Monitor and troubleshoot integration issues, partnering with internal teams and external vendors to resolve quickly and prevent recurrence. Testing, Launches QA • Lead end-to-end QA testing for new menu items, system upgrades, and limited-time offers before go-live., • Develop and maintain documentation including configuration standards, QA checklists, and rollout playbooks., • Onboard new restaurant locations into all menu systems with accuracy and consistency. Cross-Functional Collaboration • Collaborate closely with Culinary, Marketing, Operations, Technology, Finance, and Leadership teams., • Ensure alignment on menu accuracy, pricing strategy, promotional setups, and launch timelines., • Serve as a subject-matter expert on how menu configuration impacts guest experience, speed of service, and reporting. What you Bring • Bachelor's degree preferred---ideally in Information Systems, Hospitality, or a related field., • 3--5 years of hands-on experience in menu configuration, POS management, or digital ordering systems in a multi-unit restaurant environment., • 5+ years of experience in restaurant operations, technology, or systems enablement roles., • Proven experience managing cross-channel menu integrations using tools such as Toast, Lunchbox, Checkmate, and On Line Ordering Systems., • Demonstrated success implementing process improvements, QA procedures, and data accuracy initiatives., • Strong analytical, organizational, and communication skills. A mindset that is: • Highly detail-oriented, • Exceptionally organized, • Able to see the menu as a cohesive system---not a collection of parts, • Passion for improving guest and team experience through streamlined systems and thoughtful design., • Performs other related duties as assigned by the Management Team, approaching every task with care, consistency, and a positive attitude.

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  • Lead Teacher
    Lead Teacher
    5 days ago
    $20–$24 hourly
    Full-time
    West Bronx, The Bronx

    Full job description Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources Free uniforms Join the fastest growing Academy of Early Education in the nation where “Happy Happens Here”! At The Learning Experience, our Lead Teachers are ambassadors of happiness, creating meaningful moments that reflect our mission — to make a difference in the lives of children, their families, and the communities we serve. As a Lead Teacher, you’ll set the academic foundation for lifelong learning while inspiring joy, curiosity, and confidence in young minds. Compensation: Core Attributes: Educational Leader: An enthusiasm for early education with the expertise to guide and mentor other educators in their journey. Innate Educator: A passion for early education and a commitment to the developmental needs of children. Passion for Impact: A heart that beats for children's developmental needs and happiness. Growth Mindset: A deep-seated belief in the potential of every child, with the ambition to instill a lifelong love of learning. Role Responsibilities: Classroom Leadership: Plan, prepare, and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow. Curriculum Implementation: Masterfully bring to life our proprietary L.E.A.P. Curriculum®, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children. Safety First: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive. Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions. Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals. Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly. Qualifications: Educational Background: Must meet state-specific guidelines for the role. High School Diploma/GED required; ECE coursework preferred. Must be at least 18 years of age. Experience: Extended experience in a childcare setting with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential. State Compliance: Must meet state-specific guidelines for the role. Must meet state and federal requirements including immunizations, employment physicals, and required health and safety training. Caregiving Skills: Proven judgment to identify and address potential risks in a childcare setting. Ensure children are safe and their daily needs are met, including diapering, dressing, grooming, and feeding. Model and encourage strong communication and conflict-resolution skills. Keep children active, engaged, and involved in developmentally appropriate activities. Exhibit composure, patience, and professionalism at all times. Physical Resilience: Demonstrate full range of motion to: Stand and walk for extended periods without discomfort. Lift and carry objects up to 40 pounds safely. Reach, stretch, climb, balance, stoop, kneel, crouch, or crawl. Use a stool or ladder to access high places as needed. Ability to supervise by sight and sound. Work outdoors during portions of the day in temperatures ranging from 20°F (with wind chill) to 95°F. Maintain mental and physical alertness and a consistent energy level to meet essential job functions. Reasonable accommodations can be made with supporting documentation.

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  • Guest Experience Specialist
    Guest Experience Specialist
    2 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Paid Vacation time, • Pet Insurance - because At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact What You'll Do Guest Communication \& Recovery • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management \& Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation \& Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights \& Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Development Associate
    Development Associate
    9 days ago
    $64000–$70000 yearly
    Full-time
    Manhattan, New York

    Open House New York seeks an energetic, entrepreneurial, collaborative professional to join our team as Development Associate. The Development Associate will support fundraising operations to drive growth, while gaining access to the people and projects shaping the future of New York City through public programming, including the signature five-borough OHNY Weekend festival. This position requires 3+ years of fundraising experience across a range of activities, including special events, individual giving, membership, and sponsorship, plus a proven ability to draft compelling messages, from donor correspondence to corporate pitches. The ideal candidate will bring a Swiss Army knife skill set and an eagerness to grow on a small, dynamic team, and bring deep passion and curiosity for New York City, particularly its built environment (architecture, planning, real estate, infrastructure). This is a full-time, exempt position reporting to the Deputy Director. Development Associate Responsibilities and Duties: • In collaboration with the Deputy Director, support core fundraising activities including: membership, individual giving, special events, sponsorship, and grant writing, • Manage donor research, tracking, acknowledgments, and correspondence through Salesforce, • Accurately maintain organizational systems and fundraising data to support accounting processes like financial transactions for the monthly close, • Draft and design content for donor materials, including appeal letters and corporate pitches, • Support logistics and production for donor events, including cultivation and community events, the Open City Benefit in the spring, and the OHNY Weekend Launch Party in the fall, • Additional administrative and operational duties as needed Development Associate Qualifications and Skills: • Track record of successful donor engagement, from prospect research to solicitation to relationship stewardship, • Event production experience, • Aptitude for problem-solving and the ability to manage multiple projects at once, and work independently, • Must be adaptable and highly organized with exceptional attention to detail, • Strong written and verbal communication skills, • Ability to initiate and maintain relationships with a wide variety of stakeholders, including Board members, donors, members, and program partners, • Fluency with Microsoft Office, CRM, and CMS platforms (databases like Salesforce preferred), and project management platforms (Asana, Slack, etc.), • Curiosity for New York City and the built environment (architecture, planning, real estate, infrastructure), • Commitment to the mission and values of Open House New York, • 3+ years of experience in fundraising required, Bachelor’s or commensurate experience Education Bachelor’s Degree or commensurate experience. Location and Hours We currently work on a hybrid schedule. The Development Associate will work three days per week (typically Tuesday-Thursday) in our office at 150 Varick Street, though this schedule may shift and evolve, particularly in the run-up to major events. Ability to attend events in the evening and some weekends is required. Note: OHNY Weekend is October 16-18, 2026. Salary and Benefits Salary is commensurate with experience, in the range of $64,000—$70,000. Full benefits provided, including health insurance, retirement contribution, and pre-tax flexible spending accounts. We welcome an open discussion with interested candidates about the full compensation package. Application - How to apply A successful application includes a cover letter that addresses your relevant experience and your interest in New York City’s built environment. Selected applicants will be invited to interview the OHNY team in May. Applicants who advance to this stage will be asked to provide work samples, including donor correspondence. Applicants will be reviewed on a rolling basis until the position is filled, with resume reviews starting on April 22. Position is for immediate hire with an anticipated start by June. Open House New York encourages candidates from any and all backgrounds, nationalities, ethnicities, gender identities, and lived experiences to apply. We are an organization that is committed to diversity, equity, access, and inclusion in all aspects of our work, most importantly our team. A note of encouragement: Statistics show that individuals coming from systematically excluded or oppressed groups apply to jobs only if they meet every qualification. Open House New York wishes to remind applicants that rarely does someone meet 100% of the qualifications. We look forward to hearing from you. About Open House New York Open House New York promotes broad, unparalleled access to the city—to the places, people, projects, systems, and ideas that define New York and its future—and fosters civic dialogue about how the city functions and who it serves. Through year-round programming and the annual OHNY Weekend, which ranks among the largest public design festivals in the nation, Open House New York offers a citywide platform for public education and engagement.

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  • Full-Time Building Manager
    Full-Time Building Manager
    27 days ago
    $85000–$110000 yearly
    Full-time
    Manhattan, New York

    Seeking a dedicated Full-Time Building Manager to oversee the operations of our multi-use institutional and commercial facility. The ideal candidate will have experience in plant operations, personnel management, and vendor coordination, with appropriate certifications. Prior work history within a religious institution or school environment is preferred. Responsibilities: • Supervise 5 full-time custodial staff and manage third-party vendors., • Provide hands-on assistance with infrastructure, grounds-keeping maintenance, repair, and housekeeping., • Schedule, perform, and report required inspections and testing for life-safety and infrastructure features., • Coordinate with staff, congregants, and third-party services (security, caterers) for various events, including religious services, education programs, guest speakers, and performances, ensuring proper arrangement of seating, tables, A-V equipment, and food service., • Solicit vendor bids, track operational expenses, manage purchasing, and allocate budget resources., • Maintain organized building records for contracts, guarantees, inspections, and permits., • Manage logistics for supplies and equipment, both on-site and off-site, and coordinate on-site activities for third-parties. Work Hours: • Weekdays, with occasional pre-scheduled days and times for religious services and special events., • Availability for emergency services is required as needed, during other days and times. Compensation: • Competitive salary ranging from $85,000 to $110,000, commensurate with experience., • Comprehensive benefits package includes medical and dental coverage, a 403b savings plan, commuting expenses, vacation and medical leave, synagogue membership, and approved professional development. Our Landmarked 1859 building, free-standing and sited on a ¼ acre landscaped property, is of masonry and heavy timber construction, with three full stories, plus occupiable cellar and attic, encompassing some 15,000 square feet. Infra-structure consists of environmental conditioning by oil-fired steam boiler and multiple forced-air ventilation systems providing heating and cooling via steam radiators and re-heat coils, electric re-heat coils, exterior and interior split-compressor refrigeration coils, and by separate mini-spilt-system air cooling units. A single domestic and fire water service is connected to municipal supply. Domestic and storm water plumbing and drainage is by gravity and ejector systems discharging at municipal sewer. Building is fully sprinklered and equipped with central station fire alarm service. ConEd provides line-voltage electric service for power distribution and lighting; a UPS supports emergency lighting and signage. A lighting control system serves the main sanctuary. Low-voltage IT and audio-visual systems extend throughout the building, and a local and central station monitored security system serves the grounds and building - door control devices are connected to the fire control system. Vertical circulation is provided by one hydraulic elevator and two LULA lifts. Uses for the building and grounds include, but are not limited to, religious services on week-ends, holidays and festivals, a week-day nursery school, after school classes for children up to 13 years, afternoon and evening adult education, staff offices, daytime and evening committee and community meetings, a seasonal overnight homeless shelter, and life-cycle events for weddings, etc. Building typically operates 6-7 pays per week, 8 am to 10 pm.

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