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Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Limited Part-time Schedule: Sa-Sun, 8 am -4 pm Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Limited Part-Time Schedule: Su-Mon, 2pm-10:30pm Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications: Education: Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Limited Part-Time Schedule: Sat, sun 12am-8am Salary: $19.25-19.75 (.75 increase upon Med Certification) As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription:East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Service Coordinator is responsible for partnering with clients in recovery from mental illness, chemical dependency and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. The goal is to help individuals maintain stable housing in the community and improve their overall quality of life. Working within a person-centered approach, the Service Coordinator teaches clients essential living skills for independent living. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Requirements: . Partner with clients to develop individualized service plans based on client-identified goals. · Coordinate and advocate for access to mental health, substance use, physical health, financial, and other community resources. · Provide support in the community and in client homes, utilizing clinical knowledge and sound judgment. · Participate in case reviews and planning to ensure quality and stability of client services. · Support client access to housing, including landlord relations, lease retention, and financial assistance. · Assist clients with benefit applications, budgeting, and payee agency coordination. · Promote family well-being through school, recreation, and healthcare connections. · Provide medication support as required by the program. · Maintain documentation in accordance with funder and agency standards. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Qualifications Education & Experience • High School Diploma or equivalent and 4-6 years of human services experience, OR, • Associate degree and 2-4 years of experience, OR, • Bachelor’s degree in human services and 1-3 years of experience. Licenses/Certifications · Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Skills & Abilities · Knowledge and experience supporting culturally diverse individuals with psychiatric or chemical dependency concerns. · Skills in counseling, crisis assessment and intervention, communication, and client monitoring. · Proficiency in Microsoft Word, basic computer literacy, and database usage. COMPETENCIES Alignment with East House Values · Humanistic, Collaborative, Optimistic, Progressive, Integrity. · Represents the organization professionally and aligns with its mission · Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability · Takes responsibility for all work activities and personal actions. · Follows through on commitments; implements decisions that have been agreed upon. · Maintains confidentiality with sensitive information. · Acknowledges and learns from mistakes without blaming others. · Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging · Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. · Promotes an environment where everyone feels respected and included. Working Conditions/Work Environment • Traditional office or household environment with occasional evening or weekend hours. • Frequent travel and client transport required. Physical Demands • Requires sitting, handling paperwork, using a computer, and effective verbal/written communication. • Occasional lifting (up to 30 lbs.), walking, standing, stair climbing, and travel., • Visual and auditory acuity for normal office tasks. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionDescription: We are Hiring! Job Posting: Residential Substance Use Counselor Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time, 40 hours Schedule: Tues-Sat, 1pm-9pm Salary: $24.50-26.00/hr. DOE As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides residential and clinical support to substance use disorder clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides residential and clinical support services for substance use disorder clients., • Carries a caseload of clients., • Completes all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Provides individual therapy services., • Responsible for admissions, discharges and treatment plans., • Manages medication process and procedures for all program participants., • Provides necessary case management to assure client participation in treatment and support services., • Collaborates and communicates with appropriate collateral (i.e., Agency staff, Outpatient substance use treatment providers, vocational and educational providers, criminal justice agencies and related community organizations) to assure coordination of client services., • Assist clients to meet all requirements for Department of Human Services (DHS)., • Responsible for life skill programming including but not limited to: vocational/educational planning and readiness, parenting, anger management, planning skills, financial literacy, community integration, daily living skills, medication management, symptom management and skills for recovery and relapse prevention., • Facilitates life skills education through one on one sessions, • Coordinates schedule of outside speakers to support Life skill programming., • Facilitates educational and skills development sessions as needed., • Communicates with residential team about client and residential community needs for life skills., • Monitors residents to assure a safe therapeutic environment., • Makes weekly house checks and individual weekly one on one sessions, • Documents any unusual incidents or situations., • Communicates with appropriate staff regarding clients., • Works with Program Manager on monthly housekeeping reports and facilitates any work order requests with the Facilities department, • Ensure residents activities are safe and therapeutic, • In absence of Program Manager, will be designated point of contact for on-call schedule and provides crisis intervention and conflict management to residents as needed., • Assists clients with food and hygiene on a situational basis, • Facilitates recreational activities for residents., • Meets with residents planning committee to plan recreation night., • Secures department vehicle and facilitates recreation activities that take place in the community., • Participate in all team, or residential activities., • Mediates crises at residential program as needed., • Participates in on-call schedule, • Communicate client needs to Program Manager, • Work cooperatively with other internal and external partners, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Associate’s Degree in Social Work, or in related Human Services field required. Credentials: Valid and clean NYS Driver’s License. QHP- CASAC- T, CASAC, LMSW, LCSW, NCCC, LMHC, CRC, RN, or PhD required. Recovery peer advocate training also preferred. Experience: Minimum of two years of experience working with substance use disorder clients or mental health services preferred. Bilingual in Spanish is preferred. Counselor I Qualifications: CASAC-T Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Counselor provides essential support, education, orientation, daily living skills training, case management, and crisis response to clients residing in community-based residences. This role includes helping clients with their transition to more independent living through assessment, service planning, individual and group counseling, and coordination with external providers. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Client Services and Goal Achievement • Partners with each client to develop and implement an individualized Service Plan based on assessment and client-identified goals., • Provides coaching, teaching, individual and group counseling within the scope of the program’s services to assist clients in achieving their goals., • Collaborates with East House staff and external providers to coordinate client services and make referrals as needed., • Maintains familiarity with all clients in the unit by reviewing communication logs, participating in Case Reviews, and addressing their needs during on-duty shifts., • Provides education and support to clients’ family and friends to promote successful treatment outcomes., • Participates in the development and maintenance of the therapeutic community within the residence., • Manages a small case load and completes the required OASAS documentation, • Maintains familiarity with all clients in the program through participating in Case Reviews, reviewing overlap, and communication with staff., • Coordinates with Program Manager and Financial Case Manager in assisting clients with funding and financial case management., • Be available for weekend, holiday, and/or emergency shifts to ensure continuity of care and support for clients. Daily Living Skills and Health & Safety • Teaches, supports, and assists clients with daily living skills including light housekeeping, meal preparation, shopping, and maintaining safe and sanitary living conditions., • Supervises and assists clients in following through with appointments (e.g., medical, therapy) and ensures treatment recommendations are met., • Supervises clients in managing medications in accordance with East House policies and procedures; maintains documentation for medication management as per regulatory standards. Program Management and Coordination • Coordinates activities and schedules for the residence, ensuring that resources are organized and activities run smoothly., • Facilitates individuals, groups, and activities as necessary., • Maintains a safe and supportive living environment, ensuring that the residence remains a sober, clean, and safe space., • Addresses any emergent client needs or crises during on-duty hours and collaborate with appropriate staff to resolve issues. Documentation and Reporting • Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements., • Provide regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. About Us: East House is a leading organization committed to providing comprehensive support and services to individuals in transition to more independent community living. We are seeking a dedicated and empathetic Counselor to join our team and make a positive impact on the lives of our residential clients. Position Overview: As a Counselor, you will play a vital role in providing orientation, assessment, treatment planning, individual and group counseling, psycho-education, case management, referrals, reporting, and documentation to our clients. You will work closely with clients to develop individualized Service Plans and support them in achieving their goals and objectives. Key Responsibilities: Services That Address Client Goals: · Partner with each client on the caseload to develop individualized Service Plans based on client-identified goals. · Support clients in pursuing Service Plan goals through coaching, teaching, individual and group counseling. · Collaborate with other East House staff and external providers for referrals and client services. · Efficiently manage an assigned caseload while maintaining accessibility to each client. · Provide education and support to the families and friends of clients. · Participate in the development and maintenance of the therapeutic community. · Maintain familiarity with all clients in the unit through Case Reviews and communication logs. · Address the needs of residents in the unit during on-duty shifts. · Coordinate with Program Manager and Financial Case Manager to assist clients with funding and financial matters. Clients are Supported Through Effectively Coordinated Functions: · Coordinate activities and maintain appropriate schedules for the location. · Collaborate with community agencies to identify resources. · Maintain organized resources within the facility. · Facilitate various trainings, workshops, groups, and activities as needed. · Provide outreach to clients. Daily Living Skills: · Assist in the daily operation of the residence, including light housekeeping, cooking, and supply management. · Supervise and coach clients in developing functional skills necessary for independent living, such as cleaning, meal preparation, and maintaining a safe and sanitary environment. Safely Managed Medications: · Provide supervision to clients in managing their medications. · Adhere to East House medication policies and procedures. Documentation Standards: ·Maintain documentation to the standards defined by regulators, funders, and East House policies and procedures. Results/Measures: · Achievement of client goals as identified in Service Plans. · Positive feedback from colleagues and clients regarding the effectiveness of interventions. · Maintenance of a safe and sanitary environment within group homes or apartments. · Adherence to medication documentation and supervision standards. · Compliance with documentation standards as demonstrated through audits and reviews. Physical Demands: · Frequent sitting, handling objects, paperwork, computer work, and verbal and written communication. · Occasional lifting of up to 30 lbs., walking, standing, and reaching. · Finger dexterity to operate a telephone and computer keyboard. · Hearing ability to engage in normal conversation. · Visual requirements to read documents and computer screens. · Ability to read and interpret policies, procedures, and various other information. · Ability to maintain emotional control under stressful situations. Working Conditions: · Response to crises and emergencies during on-duty hours. · Availability for work on weekends and holidays. · Occasional travel in Monroe County and occasional transportation of clients required. If you are dedicated to making a difference in the lives of individuals in transition and are ready to contribute to a supportive team, we encourage you to apply. Join us in our mission to empower individuals to achieve their goals and lead fulfilling lives. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: Education • Minimum of High School Diploma or GED., • Associate’s degree in Human Services, Social Work or other related degree preferred., • Equivalent experience in lieu of education may be considered. Experience • Minimum of 1-3 years’ residential support or case management experience. Other Skills/Abilities • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress., • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). Licenses/Certifications • Narcan training preferred., • Provisional Qualified Health Professional (QHP) Status or CASAC-T required for OASAS licensed programs. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Job DescriptionDescription: Overview: The Service Coordinator HOPE partners with clients recovering from mental illness, chemical dependency, and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. Working within a person-centered approach, the Service Coordinator teaches essential living skills to support clients in achieving stable, independent living and improving their quality of life. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Key Responsibilities: Services That Address Client Goals: • Develop individualized Service Plans with clients based on their goals., • Manage caseload to coordinate services within the community network., • Advocate for clients' mental health, chemical dependency, physical health, financial, legal, career, social supports, and recreational services., • Provide transportation as needed and complete necessary referrals., • Interact independently with clients in various settings, using knowledge of mental illness and sound judgment., • Participate in case reviews to ensure quality services., • Maintain knowledge of best practices and community resources through ongoing training and education. Effective Housing Support Services: • Collaborate with clients to locate and maintain affordable housing., • Support and advocate in client-landlord relationships., • Develop and maintain positive relationships with landlords, neighbors, community groups, referral sources, and service agencies., • Facilitate access to housing subsidies, utility assistance, food pantries, and other community resources. Clients’ Benefits and Income Management: • Assist clients with benefit applications and recertification., • Advocate for appropriate funding sources., • Teach budgeting skills to clients. Coordinated Services to Family Members: • Facilitate access to mental health, educational, and social services for clients' dependent children., • Promote household self-sufficiency using family development practices., • Assist clients in identifying and accessing resources for their children's special needs., • Coach parents to participate in school, health, and recreational programs for their children., • Provide education and support to clients' families and friends. Safely Manage Medications (if required): • Supervise clients in managing their medications., • Adhere to medication policies and procedures. Documentation Standards: • Maintain documentation to standards defined by funders and policies., • Meet documentation standards as evidenced by audits and chart reviews. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: Position Qualifications: Minimum Education & Experience: • High School Diploma or equivalent with 4-6 years of paid human service experience, or, • Associate's degree with 2-4 years of paid human service experience, or, • Bachelor's degree in a human service-related field with 1-3 years of paid human service experience. Licensure/Certifications: • NYS motor vehicle license, safe driving record, and availability of a personal vehicle for work. Other Skills/Knowledge/Experience: • Effective counseling with culturally diverse individuals with psychiatric and/or chemical dependency issues., • Skills in counseling, crisis assessment, and intervention within a psychiatric rehabilitation framework., • Goal planning and implementation; effective communication and teamwork with diverse clients and staff., • Ability to assess, monitor, and evaluate needs and progress., • Basic computer literacy and Microsoft Word skills., • Experience using multiple database programs. Physical/Mental Demands: • Frequent sitting, handling objects, using a computer, and verbal/written communication., • Occasional lifting up to 30 lbs., walking, standing, and reaching., • Finger dexterity, hearing, and visual requirements for computer and document use., • Ability to maintain emotional control under stress and travel to client homes. Working Conditions: • Traditional office or household environment., • Occasional pressure due to time demands., • Occasional travel to other facilities., • Weekend and evening availability required., • Frequent local travel and client transportation.

Job Description About Our Organization: EnCompass is a nonprofit organization established in 2004 by families, educators, and community leaders to meet the needs of Rochester students. Today, EnCompass provides 2,400 students and their families, annually, with a cradle-to-career pathway of academic, wraparound, college and career-readiness, and job training and placement services. Job Summary: The Family Navigator helps families build their capacity to support their children’s academic success at home, in the community, and at school. Through a solutions-focused approach, the navigators support families in identifying strengths and needs, then developing action plans to address those needs. The person in this role will be part of a team focused on mitigating barriers to student and family success by connecting families to community services and strengthening the school-to-home linkage. This position requires a high level of flexibility, familiarity with local resources, and the flexibility to work some evening hours as needed. Job Responsibilities: • Assess referred families’ assets and needs through a non-diagnostic interview process, and work with the family to create short, intermediate, and long-term goals, • Create a plan of action to address immediate needs, mitigate barriers to school engagement, and work toward self-identified goals, • Maintain appropriate records and data regarding contacts, family engagement, progress toward goals, and other relevant information, • Develop trusting relationships with families by meeting regularly in home, community, and school settings, • Utilize a solutions-focused approach to help families identify assets and strengths and leverage them to solve problems, • Refer and connect families to appropriate community resources that can address their specific needs, • Communicate with direct service providers to ensure appropriate referrals, monitor family progress, and help the family coordinate services, • Collaborate with school-based staff to understand students’ needs, monitor student progress, and foster effective communication between school and family, • Support families in developing school-to-home linkages, engaging with the school community, and effectively communicating with school staff, • Assist with planning, organizing, and setting up, and facilitating events and activities that offer opportunities to deepen bonds within families and build peer networks between families, • Attend and support the facilitation of monthly evening events, parent trainings, and an annual multi-day overnight camping trip, • Transport families in EnCompass vehicles, when necessary, to increase participation and engagement, • Collaborate with team members to identify and/or develop learning opportunities for families to increase knowledge and skills related to supporting students’ academic success, effectively communicating with schools, and stabilizing social determinants of health, • Guide families through transition process when goals have been met to support long-term success, • Participate in professional development opportunities offered within the organization or through community partners, as deemed appropriate by program or organization leadership, • Perform other duties assigned by the employee’s supervisor Knowledge, skills, and abilities: • Unyielding commitment to students, families, and the EnCompass mission, • Excellent judgment and student-centered mindset, • Effective communication skills, particularly as they relate to the development of trusting relationships with students and families, • Ability to collaborate with others from diverse backgrounds, • Collaborative approach to service delivery and conflict resolution, • High standards of professionalism in all aspects of performance, • Flexibility and creativity in developing and delivering services and programs, • Familiarity with current research in developmental relationships, family engagement, education, and social services, • Proficiency with Microsoft Office and Smartboard technology Qualifications: • Bachelor’s degree in social work, human services, psychology or related field, • 3 years of related experience working with youth and families, • Valid NYS driver’s license Scheduling: • Weekday availability is essential, with rare need for evening or weekend flexibility based on event need. Salary: • $60,403-$72,196/year based on relevant experience Employee Benefits: • EnCompass offers generous paid time off and paid holidays., • 6% employer-match for retirement savings, upon hire, • Healthcare plans for individuals starting at $0, • HSA with employer contributions Commitment to DEI: It is our pledge to nourish an organizational culture which strives to: • Embrace diversity in all forms and structure policies and practices to increase representation of qualified individuals who reflect the communities we serve, • Prioritize equity in employment, compensation, promotion, and professional development, • Increase access to quality services, educational and economic opportunities, and lifelong success for students and families, • Value the unique backgrounds and experiences of each person we employ and serve, • Cultivate a work environment where all people feel safe to express ideas Keywords: • social work, family caseloads, community support, community resource navigator, community services, home visits

Job Description Bryant & Stratton College is seeking full-time & part-time Nursing Professors in Rochester, New York! Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401K, and company-paid college tuition for associates and their families. Bryant & Stratton College is a Public Service Loan Forgiveness certified employer. Apply today! ESSENTIAL POSITION RESPONSIBILITIES/FUNCTIONS • Provide 15 to 20 instructional contact hours per week in the Henrietta Nursing Program (classroom, lab and clinical), • Provide instruction with the focus on teaching and learning utilizing evidence based best practices for instruction to help assure students in each class successfully meet all course outcomes and classroom objectives., • Plan for and facilitate instruction consistent with the Community of Inquiry Framework, and the Seven Principles for Good Practice, • Assure appropriate course-level rigor in class instruction and assessment methodologies consistent with the College’s Rigor Standards Framework through the development, integration, and delivery of course content planning documents including but not limited to supplemental syllabi, lesson plans, and assessments., • Integrate and include instruction and assessment of each of the College’s four lifelong learning competencies in each course taught., • Establish and maintain a classroom climate consistent with the College values, education promise, and personalized promise., • Model professional practice and standards while in the classroom, lab and clinical site(s)., • Maintain one Skills Assistance contact hour per week for every four instructional hours assigned to support the classroom’s teaching and learning process by publishing a skills assistance schedule each term and actively promoting (and assigning when necessary) student attendance., • Participate in professional development activities., • Maintain a current knowledge of teaching discipline/field of study as evidenced by active participation in professional organizations, maintenance of current scholarly collection of resources (through virtual library), and engagement in active, on-going dialogue with peer faculty., • Participate in program, campus/market, and system faculty development opportunities, including program-specific and campus-wide faculty meetings and in-services and market- and system-sponsored in-services., • Document professional development and learning., • Earn at least 10 continuing education hours annually, • Fulfill administrative duties., • Meet requirements for creation, distribution, and retention and/or submission of beginning- and end-of-term paperwork., • Maintain Administrative hours as determined by the Program Director and Dean., • Adhere to, uphold, and comply with all established operational policies and procedures as described in operating documentation (Official Catalog, Faculty Guide, Associate Guide)., • Participate in curriculum monitoring and development process by providing feedback on curriculum to the Program Director and/or System-level curriculum team., • Provide input to Program Director regarding equipment and supplies needed for nursing classroom and lab., • Participate in preparation for, and ongoing maintenance of records required for national program accreditation., • Serve as resource/advisor/mentor for nursing students., • Attend required College functions including graduation and special activities., • Participate in campus-wide initiatives in support of recruitment, retention, and graduation goal attainment including, but not limited to, monitoring, adjusting (when needed), and assessing classroom and program retention/graduation, and meeting with program advisors on a regular basis to discuss student performance and academic concerns., • Participate in department committee meetings, • Attend advisory committee meetings JOB REQUIREMENTS • Possess a Bachelor’s Degree in Nursing, • Valid New York State Nursing License, • Valid American Heart Association BLS CPR certification, • Teaching experience preferred, • Discipline-specific workplace experiences a plus, • Possess and exhibit qualities of professionalism, integrity, self-esteem, self-motivation, and a strong desire to guide students to improve their career prospects., • Expected to maintain a contemporary skill set in support of active learning and authentic assessment evaluation methodology., • Exceptional organization and communication skills are required. Salary: $75,000-$80,000 per year. Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer. Company DescriptionBryant & Stratton College, a not-for-profit institution, has been educating students for over 170 years and with 17 ground campuses and an online division we continues to grow! Bryant & Stratton College is an industry leader with a long history of providing students with a solid educational foundation and path to success! As one of the United States oldest and largest private career colleges, our mission is to provide a personalized career education and experience leading to a high demand profession so graduates are prepared for their career and life pursuits. As an educational institution, Bryant & Stratton College supports the concept of lifelong learning and competency development. As an employer, we take great pride in associate development and foster a culture of learning and accountability where associates have an opportunity to realize their full potential. Because of this, associates have the opportunity to grow, earn organizational responsibility based on merit, and contribute to the true success of the college and our students. Bryant & Stratton College's ability to continue to be a leader in career education is a direct result of the people chosen to be part of the student and stakeholder experience. Whether you're based at one of our 17 Campuses, Online Education Division, Professional Skills Centers or the Colleges Headquarters (System Office) you'll have a fantastic opportunity to impact the lives of students in a positive way by using your expertise, knowledge and passion to support our mission. Bryant & Stratton College offers a professional and rewarding work environment with a comprehensive benefits package that includes, competitive salaries, medical/dental/vision insurance, generous vacation/holidays, 401K, as well as company paid college tuition for associates and family. At this time, we are a qualifying employer under the student loan forgiveness program. Bryant & Stratton College is an Equal Opportunity EmployerBryant & Stratton College, a not-for-profit institution, has been educating students for over 170 years and with 17 ground campuses and an online division we continues to grow! Bryant & Stratton College is an industry leader with a long history of providing students with a solid educational foundation and path to success! As one of the United States oldest and largest private career colleges, our mission is to provide a personalized career education and experience leading to a high demand profession so graduates are prepared for their career and life pursuits. \r\n\r\nAs an educational institution, Bryant & Stratton College supports the concept of lifelong learning and competency development. As an employer, we take great pride in associate development and foster a culture of learning and accountability where associates have an opportunity to realize their full potential. Because of this, associates have the opportunity to grow, earn organizational responsibility based on merit, and contribute to the true success of the college and our students. \r\n\r\nBryant & Stratton College's ability to continue to be a leader in career education is a direct result of the people chosen to be part of the student and stakeholder experience. Whether you're based at one of our 17 Campuses, Online Education Division, Professional Skills Centers or the Colleges Headquarters (System Office) you'll have a fantastic opportunity to impact the lives of students in a positive way by using your expertise, knowledge and passion to support our mission.\r\n\r\nBryant & Stratton College offers a professional and rewarding work environment with a comprehensive benefits package that includes, competitive salaries, medical/dental/vision insurance, generous vacation/holidays, 401K, as well as company paid college tuition for associates and family.\r\n\r\nAt this time, we are a qualifying employer under the student loan forgiveness program. \r\n\r\nBryant & Stratton College is an Equal Opportunity Employer

Job DescriptionDescription: We are Hiring! Job Posting: RESIDENTIAL ASSOCIATE I Location: Rochester, NY Department: Restart Residential Employment Type: Part time Schedule: Saturday and Sunday 2:30pm to 10:30pm Salary: $19.25-19.75 (.75 increase upon Med Certification) General Description Under general supervision, provides a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Monitors residents to assure a safe therapeutic environment., • Makes hourly visual contact with residents and documents in client observation record, • Monitor and support residents’ efforts in maintaining their comprehensive plan for admission, ongoing treatment and discharge of transfers., • Implements recreational activities as created by the vocational specialist or residential team., • Cover non-clinical psychoeducational groups as needed, • Observes peer led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed, • Supervises preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and environment is safe at beginning and end of each shift, • Carries out emergency procedures to assure safety of residents and staff when required., • Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Minimum of High School Diploma or GED required. Associates Degree in Human Services or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder clients and/or mental health services preferred. Bilingual in Spanish is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Minimum of High School Diploma or GED required. Associates Degree in Human Services or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder clients and/or mental health services preferred. Bilingual in Spanish is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community!*Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full-time: 31 East Main Street, Rochester, NY SUMMARY OF POSITION FUNCTION: The Forensic Housing Peer Specialist uses lived experience with incarceration, successful reintegration and/or the Behavioral Health System to provide mentorship, support, and advocacy to individuals who were formerly incarcerated at NYS Correctional Facilities. The Peer Specialist helps clients navigate resources, overcome barriers and build a stable healthy life after being released into the community. MAJOR DUTIES AND RESPONSIBILITES: • Knowledge and demonstration of agency core values in day-to-day activities, • Assist individuals with their Daily Living Skills, • Assist with home visits to client residence, • Provide engagement and support for individuals experiencing social, emotional, medical, developmental, financial, and substance use challenges in their homes and/or communities., • Provide education, peer counseling, and assist with modeling effective coping skills., • Work with care coordinators and other community providers, • Self-advocacy, self-efficacy, and empowerment, • Promote advocacy on behalf of individuals and support self-advocacy, • Assist in the development of and utilization of self-help tools if applicable., • Sharing personal experiences to build rapport inspires hope, • Facilitate or co-facilitate peer support groups, workshops or educational sessions., • Collaborate with Legal entities such as parole/probation officers, re-entry coordinator, court systems, Department of Social Services, etc. to assist with successful transitions., • Assist individual in obtaining vocational and employment opportunities, • Provide Critical Time Support upon immediate release from incarceration, • Build and maintain community connections and natural supports SKILLS/COMPETENCIES: • Proficient in the use of computer software such as MS Word, Excel, Power Point, Desktop Publishing, Outlook, etc. EDUCATION REQUIREMENTS: • Current NYCPS Certified Peer Specialists Credential or CRPA Certified Recovery Peer Advocate or working towards obtaining it, • High School Diploma or GED EXPERIENCE: • Preferred One-year work related system, • Utilization of Electronic Data Systems, • Lived experience in the Criminal Justice System and/or Behavioral Health System., • Must possess a Valid Drivers License and a vehicle with an acceptable driving record. COMPENSATION: $17.46/hr - $22.26/hr

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. Under the general direction of the Community Oriented Recovery and Empowerment (CORE) Services Clinical Supervisor and Directory of Recovery Support Services, the Empowerment Services Peer Support is responsible for providing non-clinical, peer-delivered services with focus on rehabilitation, recovery, and resilience. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural supports and community resources for adults in the community. This can include advocacy, outreach and engagement, self-help tools, recovery supports, transitional supports, and pre-crisis and crisis supports. The peer carries out all job responsibilities with fidelity and accountability to the Agencies and Program Mission, Vision, Values, Guiding Principles, and Strategic Plan. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities • Assists clients in articulating goals for recovery and determining steps and resources needed to achieve them., • Identifies barriers to community integration and provides appropriate interventions aligned with client recovery goals., • Maintains communication with program staff regarding client concerns and progress., • Coordinates and schedules recovery-based activities, trainings, and groups., • Collaborates with community agencies to gather and maintain relevant resources., • Provides outreach and support to clients in the community., • Promotes client use of community resources through modeling and education., • Assists clients in developing self-advocacy and empowerment skills., • Maintains documentation per East House policies and funder standards., • Transportation of clients in a vehicle as large as a 15-passenger van is also required of the position., • Meets clients in the community at time and location convenient for the client in order to provide services., • Engages clients in shared decision making around service and recovery planning, reviews progress toward goals and objectives; updates the service plan as goals are met or other changes are needed, • Communicates with other providers such as prescribers, treatments providers, case managers, or employment specialists, to ensure integrated, collaborative care., • Builds self-advocacy skills and raises awareness of existing social support and services with clients, • Engages clients in the recovery process with personalized support, increases their sense of hope and purpose, and empowers the individual to achieve their goals make positive changes. This includes: validating the individual, relating their own recovery stories and practices, modeling a recovery lifestyle, assisting the individual with identifying activities and coaching the individual as they identify barriers to engaging in these activities, wellness coaching with a focus on whole health, and celebrating the individual’s efforts and accomplishments. Other Duties • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment • Traditional office and/or residential environment., • Occasionally subjected to pressure due to time demands., • May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: QualificationsRequired Education & Experience • Must be a past or present consumer of mental health and/or substance use services, • Minimum of 50 hours of relevant peer training from community agency., • High school diploma or GED required with 2-4 years’ previous experience in a Peer role preferred. Licensure/Certifications • HCBS-CORE Peer a provisional and/or permanent peer certification is required., • NYS motor vehicle license, safe driving record and availability of personal vehicle required. Other Skills/Knowledge/Experience • Ability to appropriately share personal experiences to support client recovery and wellness., • Strong organizational, communication, and interpersonal skills., • Ability to work independently and with diverse populations., • Basic computer literacy including email, internet use, and document editing., • Proficiency in Microsoft Word and ability to create documents, tables, and charts., • Knowledge of person-centered practices.

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon Middle School History teachers work in grade level teams and departments to push students towards being self-guided learners. Our teachers develop subject mastery and have a keen sense of the socio-emotional changes middle school students experience. History classes aim to empower students' voices and develop them into global citizens by emphasizing textual analysis, analytical writing, and discourse. Teachers also use engaging instructional strategies to make history come alive! At the conclusion of eighth grade, students are prepared for the academic autonomy and college preparatory focus of our high schools. Responsibilities 1. Instruction • You'll facilitate student-led discourse of historical topics, where students grapple with open-ended guiding questions, engage in peer-to-peer debate, and synthesize arguments., • You'll guide students to understand the author's claim and the power of sourcing while developing the skills of argumentation, corroboration, inquiry, and historiography through primary and secondary source analysis., • You'll teach an in-house curriculum that prioritizes the diverse histories of Indigenous peoples, African Americans, women, ancient cultures, and the impact all of these groups have had on the development of the United States., • You'll build an inclusive and safe environment where students are empowered to use their voices to express evidence-based opinions and perspectives. 1. Data Analysis • You'll meet weekly with your principal and/or instructional coach to analyze and respond to trends in student work samples and assessments., • You'll learn and implement strategies to differentiate instruction for all learners in your classroom. 1. School Culture • You’ll build positive relationships with students to ensure they feel seen, loved, and heard., • You’ll partner with students’ families to ensure appropriate resources are available to support their child's learning needs., • You'll engage in practice-based professional development, mentorship, and coaching sessions., • You'll participate in weekly, school-wide meetings to cultivate community, model our core values, and encourage student achievement., • You'll partner with your grade level team to develop academic goals and practice instructional strategies.Qualifications, • A demonstrated commitment to supporting students’ social emotional and academic development, • An enthusiasm for collaborating with internal and external partners in the best interest of students, • A self-directed learner who solicits and implements feedback to improve outcomes and achieve objectives, • Required Experience:, • A demonstrated interest in impacting K-12 students in urban schools and communities (1-2 years experience preferred)., • Academic expertise in Education, History, Geography, Political Science, Criminal Justice, Social Sciences, or the Humanities., • Prior to the start of employment, you must have a bachelor's degree from an accredited college or university. Certification is not required to be hired at Uncommon, but you do need to meet NY state certification eligibility requirements. To meet these requirements, you must enroll in a teacher preparation program and maintain a GPA of 2.5 or higher during your employment with us if you do not have a degree in education. Uncommon Schools teachers are required to become certified in the state of New York within a reasonable period after beginning employment. Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $50,000 to $64,700. Starting pay is determined using various factors including but not limited to relevant full-time teaching experience, education certifications, and tenure with Uncommon Schools. Candidates without full-time Teaching experience will likely have a starting salary of $50,000. Benefits • Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer)., • Extensive, best-in-class training and development, • Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA), • Financial Planning, • 403(b) retirement savings program + employer match, • Paid leave of absence options (parental, medical, disability, etc.) Mental health and counseling support + wellness benefits *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email recruitment@uncommonschools.org.

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Awake Overnight Counselor provides alert, awake overnight supervision, monitoring the environment for safety and security, and supports the facility's operational needs to maintain a safe, clean, and recovery-focused environment. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Client Services and Goal Achievement: • Supervises clients in managing medications according to East House medication policies and procedures., • Properly logs medications and ensures documentation is consistent with medication changes., • Performs medication book audits as directed by immediate supervisor., • Monitors the environment regularly to ensure safety and security., • Responds immediately to crises and emergencies following East House policies., • Provides light housekeeping, stocks kitchen supplies, and performs basic clerical support tasks., • Prepares household supply inventories as directed., • Performs routine facility maintenance, including exterior maintenance such as clearing pathways., • Completes unit-specific overnight checklist items. Documentation and Reporting • Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements., • Provides regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Education • High School Diploma or GED; or, • Equivalent experience in lieu of education. Experience • Prior residential support or case management experience preferred. Other Skills/Abilities • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress., • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job Description Endeavor Health Services is looking for a full-time, highly motivated Peer Specialist to join our growing team. As a Peer Specialist, you will provide direct services and support to our agency and its clients. You will be responsible for creating a safe and supportive environment for our clients, as well as providing peer-to-peer counseling, educational, and advocacy services. You will also be instrumental in building strong relationships with our clients, collaborating with other members of the team, and advocating for our clients in the community. If you are passionate about helping others and have the experience needed, we want to hear from you! This is a new position as we expand our services in the Rochester, NY area. The clinic is located at 150 Mt Hope Ave, Rochester. This location serves forensically connected clients from a variety of referral sources including US Probation, the Bureau of Prisons, NYS Parole, County Probations, the Courts, etc. Candidates must have an interest in working with a diverse population of adults with mental health and/or substance abuse issues including the forensics population. DUTIES AND RESPONSIBILITIES: • Meet with individuals in the community or in clinic to help provide support and advocacy., • Attend conferences and meetings with individuals, to assist them in accessing services., • Assist staff, family, and individuals in identifying problems that prevent them from accessing services., • Work with the team to help develop alternatives to barriers., • Support individuals in navigating and linking with services., • Develop and implement activities to involve individuals and their supports., • Facilitate support groups for peers., • Ensure that all required forms and documentation are completed., • Willing and capable of working with clients of different cultural backgrounds., • Willing to learn, articulate, and clarify the specialist’s personal values, stereotypes, and biases about their own background and potential impact related to relationship in working with individuals from different backgrounds., • Assist in obtaining input and feedback from individual to determine needs, satisfaction, etc., • Responsible for ensuring compliance with all agency policies, procedures and governmental regulations including, but not limited to HIPAA. QUALIFICATIONS: • Must be at least 18 years of age., • Have completed, or must complete within six (6) months of hire, the Peer Advocate training., • A current or former recipient of services to assist in recovery., • Must have a high school diploma or GED, • Must have a valid NYS driver license and reliable transportation, • Must possess the knowledge, desire, and skills to advocate for the needs of individuals and their families, • Must have knowledge of community resources, the ability to communicate well with others, and network with other organizations. We offer competitive salaries and an array of employee benefits, including Medical, Dental, Vision, Company Paid Life and AD&D, Company Paid Long Term Disability, Supplemental Life and AD&D, Supplemental Short Term Disability, 401 (K) retirement savings plan with company contribution, 10 paid holiday, Generous paid vacation, Paid sick time, Employee Assistance Program Salary $18.13-$22.66 per hour depending on education, certification and experience. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.? Schedule: The schedule for this role is 9 - 6 pm EST. Position Overview: This role is responsible for delivering training to not only to general audiences at Paylocity, including but not limited to: CCCs, Inside Sales, ICs, AMs, and/or Clients. Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Application: • Deliver advanced training through in person, virtual, and blended training to meet the various needs needs of the Inside Sales, Client Training or Implementation teams. Training events can include new hire, advanced skills, career progression readiness, leadership, and individual or team performance support., • Mentor and coach learners/employees through shadow sessions and 1:1 training., • Identify training gaps and create a needs analysis with all stakeholders to ensure training needs are met., • Maintain proficient understanding of adult learning theory and various learning styles and collaborate with other L&D Specialists, Instructional Designers, and business partners to ensure course curriculum, materials, modality and resources are aligned., • Ability to adapt various facilitation styles to accommodate classroom, virtual, group, and 1:1 environments., • Manage the structure and organization of training material in various knowledge management systems., • Act as a peer-mentor to new team members., • Serve as a Brand Ambassador for Paylocity's culture and values. Complexity and Problem Solving: • Proactively identify required curriculum enhancements and changes to meet the evolving needs of the department and then make the required changes in a timely manner., • Collect and analyze feedback from cross-functional leadership and subject matter experts to make change recommendations., • Conduct needs analysis and develop training material to be utilized at the team level. Discretion and Impact: • Evaluate internal audiences and communicate their progress to the respective managers with a journal write-up including all feedback and developed course of action following all 1:1 and coaching sessions with employees., • Collect and share feedback from trainees for the purposes of self-development and program enhancements., • Participate in cross-departmental training initiatives. Collaboration and Interaction: • Collaborate with cross-functional teams to perform training needs analysis and create curriculum enhancements., • Leverage non-training time to determine future training needs and enhancements and maintain knowledge of Paylocity’s services, processes, and products., • Actively participate in cross-departmental training initiatives. Management and Supervision: • Manage all aspects of classroom preparation including creating/distributing agendas, learning materials, scheduling invitations, managing rosters, scorecards and other requirements as needed., • Maintain scores in the top 20% of your peers on Surveys and LSOs. Education and Experience: • 3+ years training experience required., • Knowledge of/experience in applying learning theories and principles including adult learning theory., • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities., • Ability to plan, lead, organize and manage multiple projects., • Professional written and verbal communication skills., • Attention to detail, analytical and critical thinking skills., • Experience with blended (ILT/VILT) learning approach preferred., • Proficiency with Microsoft Outlook and Office Suite – Word, PowerPoint, Excel., • Prior customer service experience, sales experience preferred., • Prior payroll experience preferred., • Team lead experience preferred., • Bachelor’s degree required. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $55,800 - $79,700 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. . This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Health Home Plus Care Manager partners with individuals living with mental illness, substance use disorders, and physical health challenges to provide comprehensive care management. Core responsibilities include care coordination, health promotion, transitional care, patient and family support, referrals to community resources, and the use of health information technology. The goal is to help individuals improve their health and wellness, live self-directed lives, and work toward their full potential. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Direct Care & Client Services • Provide the six core Health Home services: Comprehensive Care Management, Care Coordination, Health Promotion, Comprehensive Transitional Care, Patient and Family Support, and Referral to Community and Social Supports., • Engage and retain individuals who may be disconnected from care or who have complex needs, including those with histories of homelessness, criminal justice involvement, first-episode psychosis, or transitional-age youth., • Utilize evidence-based practices such as motivational interviewing, suicide-prevention strategies, trauma-informed care, risk screening, and person-centered planning., • Maintain a caseload of up to 20 individuals meeting Health Home Plus criteria., • Conduct comprehensive assessments, screenings, outreach, and engagement activities., • Arrange for additional assessments when needed (e.g., substance use, mental health risk, abuse/neglect, domestic violence)., • Navigate the healthcare system effectively, including referrals to housing supports, crisis services, peer support, and other community resources., • Support individuals through coordination of care, advocacy, recovery support, and trauma-informed practices., • Develop, revise, and monitor person-centered Plans of Care in accordance with Health Home and Managed Care Organization requirements., • Facilitate effective transitions of care by collaborating with hospitals, treatment providers, and Managed Care Organizations., • Engage family members, natural supports, and service providers in the care coordination process. Documentation & Compliance • Complete accurate, timely documentation in accordance with organizational, county, Medicaid, Health Home, and OMH regulations., • Maintain secure, confidential handling of protected health information in compliance with HIPAA., • Provide each client with a minimum of four Health Home core services per month, including face-to-face, home-based, and/or telephonic contacts. Management Responsibilities • Maintain organized and accurate case records, reports, and required documentation., • Ensure service quality, continuity of care, and adherence to all program standards., • Participate in scheduled individual supervision (weekly to bi-weekly), monthly clinical supervision, required trainings, and meetings., • Participate in on-call rotation as assigned., • Coordinate services among internal and external providers to ensure integrated care., • Communicate effectively with supervisors, team members, and service partners., • Model person-centered, recovery-oriented, culturally competent care., • Promote collaborative relationships with community partners, providers, and internal teams., • Demonstrate initiative, problem-solving, adaptability, and commitment to continuous improvement., • Contribute to case conferences, interdisciplinary discussions, and clinical reviews., • Participate in and support a trauma-informed, recovery-oriented organizational culture. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Other duties as assigned • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Qualifications Required Education & Experience • Master’s degree in a qualifying field and one (1) year of experience; OR, • Bachelor’s degree in a qualifying field and two (2) years of experience; OR, • Bachelor’s degree or higher in any field with either:, • Three (3) years of qualifying experience, OR, • Two (2) years of experience as a Health Home Care Manager serving SMI or SED populations., • Staff who meet State Waiver qualifications are eligible., • Valid NYS Driver’s License (driving is an essential function). Preferred Skills & Abilities • Experience working with culturally diverse individuals with mental health and/or substance use needs., • Skills in counseling, crisis assessment and intervention, person-centered planning, and recovery-oriented practices., • Strong communication, collaboration, and interpersonal skills., • Ability to assess, monitor, and evaluate client needs and progress., • Effective time management and ability to update electronic records in real time., • Computer proficiency, including email, Microsoft Word, and basic use of databases and spreadsheets. Competencies • Accountability, • Communication, • Conflict Resolution, • Effective Documentation, • Flexibility, • Initiative, • Stress Management, • Teamwork Working Conditions/Work Environment • Work performed in traditional office and home-based environments., • Occasional pressure related to time demands., • Local travel required; frequent transportation of clients., • Must be able to work on-call rotations, weekends, and some evenings., • Ability to report to the office at least once weekly or as requested. Physical Demands • Frequent sitting, computer work, documentation, and verbal/written communication., • Occasional lifting up to 30 lbs., walking, standing, and reaching., • Adequate vision and hearing to perform essential job functions., • Ability to navigate client homes, which may not be handicap accessible., • Ability to maintain emotional stability during stressful situations. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager & Community Support Specialist Location: Rochester, NY Department: Housing Services Employment Type: Full-Time, 40 hours Schedule: M-F Salary: $23.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provides intake and case management services, along with community support, including transportation via program van and assistance with life skills classes and resource coordination. Maintains confidentiality and ethical standards as identified by NASW, HIPAA or other relevant governing bodies. Utilizes Shahbaz philosophy to effectively support ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment for up to 45 Marketplace Apartments clients. Essential Duties and Responsibilities • Maintains a caseload of 8-10 clients from the Marketplace Senior Apartment 55+ program, • Conducting intake assessment and services to clients referred to Marketplace Apartments, self-referrals and or partnering agencies., • Completes required intake paperwork and any relevant screenings., • Complete all client’s paperwork and goals into the HMIS system upon initial intake, • Makes referrals to housing, DHS, education, and civil legal issues regarding evictions., • Complete letters of requests/referral forms, applications, and other required documents of eligibility to other agencies and or organization to advocate for resources which the client is initiated to., • Guide clients to complete applications for financial assistance, finding the best fit among community funders based on the client’s needs, goals, and abilities, • May deliver instructions during life skills classes in various topics that support client’s ability to live independently, • Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure clients’ needs are met. Coordinates and participates in regular case conferences., • Monitors and ensures achievement of program milestones and client outcomes., • Creates and implements life skills training and education opportunities for tenants., • Maintains client case files in accordance with Agency, departmental, regulator and funder guidelines., • Oversees client recordkeeping in compliance with appropriate regulatory agencies, • Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status., • Creates, implements, and monitors comprehensive, person-centered, trauma informed and solution-focused plans and goals. Works with clients on harm reduction and other related goals., • Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, substance use treatment, mental health, Department of Human Services, clothing and other entitlement needs., • Assist the client in understanding and meeting expectations of service providers, courts, and employers., • Inform clients of opportunities for social support such as recreation, faith-based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate., • Provide ongoing evaluation, supervision, and development of program activities to ensure quality and effectiveness of services provided., • Implements and maintain procedures related to program operations., • Submits required reports and statistics in a timely manner., • Provides community support, including transportation via program van and establishing community resources and connections to community programs in collaboration with Marketplace Senior Apartments staff and leadership., • Transport program clients to necessary appointments and program activities, • Keep clients and staff updated on available community resources, • Provide information to clients and their service providers, • Communicates with appropriate program partners, agency staff, community, and criminal justice agencies to ensure ongoing and effective referrals into programs., • Completes and maintains accurate van activity records such as but not limited to the following:, • Accurate mileage and time sheet records, • Reports problems, incidents to supervisor in a timely manner, • Up-to-date client service schedule and accurate records trips and contacts, • Facilitates vehicle up-keep and repair to include, but not limited to, inspections and oil changes., • Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs., • Maintains regular contact to coordinate client benefits and address all other treatment needs., • Reports to service providers about significant individual behavior or events that will require an immediate response., • Acquire concrete resources to meet individual needs., • Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled to or eligible for., • Makes referrals for education, employment, legal issues, and others as needed., • Document needs for financial assistance or other resources such as wrap around from the project to stabilize client finances., • Utilizing various databases and/or on-line platforms, maintains all documentation in accordance with the agency and appropriate regulatory standards., • Participates in relevant Agency meetings and ongoing development of professional knowledge and skills., • Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards., • Informs supervisor of significant events / issues related to clients as appropriate and follows program’s defined incident reporting process as required., • Attends regular program and departmental meetings, case review, and CCFCS quarterly meetings., • Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings., • Maintains knowledge of regulations and standards that govern client population., • Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • And assists in other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, Criminal Justice or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge or Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Per Diem Schedule: Various Salary: $19.25-19.75 (.75 increase upon Med Certification) General Description Under general supervision, provides a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Monitors residents to assure a safe therapeutic environment., • Makes hourly visual contact with residents and documents in client observation record, • Monitor and support residents’ efforts in maintaining their comprehensive plan for admission, ongoing treatment and discharge of transfers., • Implements recreational activities as created by the vocational specialist or residential team., • Cover non-clinical psychoeducational groups as needed, • Observes peer led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed, • Supervises preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and environment is safe at beginning and end of each shift, • Carries out emergency procedures to assure safety of residents and staff when required., • Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description:\n\nDescription: The Business Systems & Technology Analyst is a cross-functional role responsible for helping identify, organize, communicate, document, and execute business systems improvements across Salzman Group. This role reports to the Director & Chief Architect of Business Systems & Technology and works as a peer contributor alongside internal developers and other department resources. It is not a people-management role. Instead, it is a highly collaborative position focused on:Project orchestrationStakeholder communicationWorkflow analysisDocumentationLight technical implementationAI-assisted productivity improvementGovernance supportQA/testingReporting supportPractical problem solving The ideal candidate is curious, organized, technically capable, and comfortable working with people across many different departments. They do not need to be the deepest expert in any single platform on day one. More important is the ability to learn how teams work, understand their systems and workflows, ask good questions, identify true needs, and help turn ambiguous operational problems into practical, durable solutions. This position blends:Business analysisTechnical project coordinationWorkflow improvementDocumentationQA/testingReporting supportLight codingSystem configurationAI tool evaluationPolicy supportInternal consulting The role will work closely with Operations, Warehouse, Accounting & Finance, Sales, Marketing, Customer Support/Tech Support, Product, Purchasing, Logistics, Retail, Roastery Production, vendors, developers, and end users across the organization. Because Business Systems & Technology operates in a small-team environment, planning is fluid and priorities may shift in response to immediate organizational needs. The right candidate will be comfortable moving between planned project work, urgent operational support, stakeholder communication, documentation, hands-on implementation, and exploratory use of new tools. This is a largely on-site role based at our offices in Henrietta, NY, with expectations of availability during the normal business week. Key ResponsibilitiesStakeholder Communication & Cross-Functional DiscoveryWork directly with teams across the organization to understand their workflows, pain points, tools, data needs, communication gaps, and operational constraints.Interview stakeholders and end users to identify root problems, process gaps, technical needs, training needs, and opportunities for improvement.Translate ambiguous requests into clear problem statements, requirements, scopes, workflows, and project plans.Help determine whether a problem is best solved through technology, automation, reporting, documentation, training, process improvement, AI-assisted tooling, or some combination of these.Serve as an approachable, judgment-free point of contact for teams seeking help from Business Systems & Technology.Communicate project status, decisions, blockers, risks, and next steps clearly to both technical and non-technical audiences.Project Coordination & OrchestrationHelp plan, organize, and coordinate cross-functional technology and business systems projects.Maintain project plans, timelines, task lists, owners, dependencies, risks, decision records, and follow-up items.Coordinate communication between Business Systems & Technology, internal departments, vendors, developers, leadership, and end users.Track project progress and help ensure work is completed, tested, documented, communicated, and adopted.Identify blocked or stalled work and help drive it toward resolution.Support prioritization discussions by clarifying business impact, urgency, complexity, risk, and resource needs.Help create lightweight but durable project structures that fit a small, responsive department where priorities may shift quickly.Systems, Workflow & Process ImprovementLearn and support key business systems, including ERP, ecommerce, warehouse, reporting, CRM, support, marketing, logistics, product data, and AI-enabled productivity tools.Assist in designing and improving workflows across departments, including sales, purchasing, receiving, fulfillment, product data, customer support, repairs, marketing, reporting, logistics, and roastery production.Help standardize workflows across entities, markets, regions, and third-party partners where appropriate.Support system configuration, data cleanup, workflow testing, user acceptance testing, and implementation activities.Identify opportunities to reduce manual work, prevent errors, improve visibility, and make systems easier for teams to use.Recognize when a simple process change, documentation improvement, or training effort may be more appropriate than a custom technical build.AI Enablement, Governance & Data ControlSupport the responsible adoption of AI tools across the organization to improve productivity, analysis, documentation, reporting, content review, workflow support, and decision-making.Help evaluate AI tools, workflows, and use cases for practicality, business value, data sensitivity, security risk, and maintainability.Assist in developing and maintaining AI use policies, data control guidelines, acceptable-use standards, and internal best practices.Help define where AI tools are appropriate, where human review is required, and where AI use should be restricted due to privacy, security, quality, regulatory, or business-risk concerns.Support the lifecycle management of AI tools and AI-assisted workflows, including discovery, testing, approval, rollout, documentation, training, monitoring, and retirement.Help teams use AI tools effectively without bypassing data governance, system ownership, brand standards, or operational controls.Assist with internal education around AI capabilities, limitations, risks, prompt quality, review expectations, and responsible usage.Document AI-supported workflows so they can be reviewed, repeated, improved, and governed over time.Documentation, Training & Knowledge ManagementCreate and maintain clear documentation for systems, workflows, processes, tools, reports, automations, AI-supported workflows, and internal standards.Produce SOPs, process maps, training materials, project notes, decision logs, testing plans, user guides, and governance documentation.Help document institutional knowledge that currently lives informally across individuals or teams.Support team training and ongoing education for new tools, workflows, ERP processes, reporting systems, AI tools, and operational changes.Ensure completed projects are left with durable documentation that supports long-term maintainability, adoption, compliance, and continuity.Help improve the department's ability to communicate its work clearly to the broader organization.Reporting, Data & Quality AssuranceAssist with the development, maintenance, testing, and improvement of business systems reporting.Help teams define meaningful KPIs, reporting needs, data sources, expected outcomes, and decision-support requirements.Support data integrity initiatives across ERP, ecommerce, product catalogs, warehouse systems, reporting tools, AI workflows, and related platforms.Perform QA and validation on workflows, reports, integrations, data changes, system updates, and AI-assisted outputs.Help identify and escalate data inconsistencies, broken workflows, missing fields, reporting gaps, process failures, and governance concerns.Support analysis work where the organization lacks direct resources, using available reporting, automation, AI, and data tools responsibly.Technical Implementation SupportAssist with lightweight technical implementation work where appropriate, including system configuration, report setup, workflow tooling, app configuration, data preparation, testing, documentation, and simple scripting.Write or modify light code, scripts, queries, or automation logic when appropriate to support internal tools, analysis, reporting, integrations, or workflow improvements.Work with developers and technical partners to communicate requirements, validate deliverables, and support implementation.Help bridge the gap between business users and technical implementers.Participate in solution design discussions and contribute practical operational context.Support adoption of new tools, systems, automations, AI workflows, and business processes after launch.Maintain awareness of how changes in one system may affect other workflows, departments, reports, integrations, or data controls.Vendor & Partner CoordinationCoordinate with software vendors, implementation partners, third-party logistics providers, service providers, AI tool providers, and external developers as needed.Help document vendor requirements, open issues, deliverables, dependencies, risks, and follow-up actions.Assist with testing, validation, rollout, and internal communication for vendor-supported projects.Help ensure external partners understand the organization's workflows, constraints, data sensitivity, and success criteria.Support evaluation of vendor tools and services for operational fit, technical fit, security, maintainability, and long-term value.Examples of Department Work Recent departmental work has included:Two complete ERP migrations and implementations.ERP training, workflow fit-matching, testing, and organizational adoption.Business systems reporting toolkits across sales, marketing, product, purchasing, shipping, and logistics.Network infrastructure modernization across multiple locations.Product dimensioning and warehouse data accuracy initiatives.Standardization of cross-market and multi-region workflows with third-party logistics partners.Modernization of Shopify microservices and storefront-integrated applications.Product data standards and catalog normalization across systems.Use of AI-assisted tooling for content auditing, analysis, data review, documentation, and productivity improvement.Surge support for marketing, ecommerce, and studio/video production needs.Internal process improvement, troubleshooting, documentation, and workflow support across departments. Requirements: Required QualificationsExperience in business systems, operations, project coordination, technical project management, business analysis, systems implementation, ecommerce operations, ERP support, operations analysis, or a related role.Strong ability to learn unfamiliar systems, workflows, departments, and business processes.Excellent communication skills with the ability to work comfortably across technical and non-technical teams.Strong organizational skills and the ability to manage multiple projects, requests, priorities, stakeholders, and follow-ups at once.Ability to translate business needs into clear requirements, documentation, workflows, project plans, and action items.Comfort working in ambiguous situations where the problem, owner, scope, priority, or solution may not be immediately clear.Strong documentation skills.Analytical mindset with a practical, solutions-oriented approach.Ability to work respectfully and judgment-free with users of varying technical comfort levels.Willingness to perform both coordination work and hands-on implementation support.Interest in using AI tools responsibly to improve productivity, analysis, documentation, and business workflows. Preferred QualificationsExperience with ERP systems such as Odoo, Acumatica, NetSuite, Microsoft Dynamics, SAP Business One, or similar platforms.Experience with ecommerce platforms, especially Shopify or Shopify Plus.Familiarity with warehouse, inventory, purchasing, fulfillment, shipping, CRM, support, marketing, roastery, or product data workflows.Experience creating dashboards, reports, data validation tools, or operational reporting.Familiarity with APIs, databases, system integrations, data imports/exports, or technical troubleshooting.Light coding or scripting experience, especially with JavaScript, Python, SQL, JSON/CSV data handling, low-code/no-code tooling, or automation platforms.Experience working with developers, vendors, implementation partners, external service providers, or AI-enabled business tools.Familiarity with Google Workspace, Slack, project management platforms, helpdesk systems, BI/reporting tools, workflow automation platforms, AI assistants, or internal knowledge management tools.Experience helping define or support technology policies, data governance practices, AI use guidelines, access-control standards, or documentation standards. Key Traits for Success: Curious and willing to learn how the business actually works. Approachable and trusted by people across departments. Organized enough to bring structure to ambiguous work. Communicative enough to keep stakeholders aligned without overcomplicating the process. Technically fluent enough to collaborate with developers, vendors, systems owners, and AI-enabled tools. Practical enough to know when a process change is better than a custom build. Responsible enough to recognize when data sensitivity, security, privacy, or governance concerns matter. Patient and respectful when helping users with different levels of technical comfort. Comfortable moving between planning, communication, documentation, testing, training, troubleshooting, light coding, and implementation. Motivated by making other people's work easier, clearer, faster, safer, and more reliable. What Success Looks Like: A successful person in this role will help Business Systems & Technology become more scalable, more communicative, more organized, and more durable. They will improve the department's ability to capture requirements, coordinate projects, document decisions, support adoption, evaluate tools, govern AI usage, and deliver solutions that make daily work easier across the organization. Over time, this person will become a trusted internal resource who understands the organization broadly, helps teams identify their true needs, and works with the department to deliver practical solutions that improve efficiency, accuracy, visibility, data control, governance, and quality of life. Perks of the Position:Modern office settingCompetitive health and dental insurance plans401(k) plan with company matchVacation time, sick time, and paid holidaysFully stocked kitchen and beverages available for employeesDoorDash DashPass membershipEmployee discounts on espresso machines, coffee, and accessoriesOpportunity for long-term growth within a rapidly expanding company and specialty coffee industryWork alongside a passionate, knowledgeable team

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Relief Counselor provides per diem support, education, orientation, daily living skills training, case management, and crisis response to clients residing in community-based residences. This role includes helping clients with their transition to more independent living through assessment, service planning, individual and group counseling, and coordination with external providers. The Relief Counselor also supervises and monitors the facility to ensure a safe, recovery-focused environment In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Client Services and Goal Achievement: • Partners with each client to develop and implement an individualized Service Plan based on assessment and client-identified goals., • Provides coaching, teaching, individual and group counseling within the scope of the program’s services to assist clients in achieving their goals., • Collaborates with East House staff and external providers to coordinate client services and make referrals as needed., • Maintains familiarity with all clients in the unit by reviewing communication logs, participating in Case Reviews, and addressing their needs during on-duty shifts., • Provides education and support to clients’ family and friends to promote successful treatment outcomes., • Participates in the development and maintenance of the therapeutic community within the residence., • Manages a small case load and completes the required OASAS documentation, • Maintains familiarity with all clients in the program through participating in Case Reviews, reviewing overlap, and communication with staff., • Coordinates with Program Manager and Financial Case Manager in assisting clients with funding and financial case management., • Be available for weekend, holiday, and/or emergency shifts to ensure continuity of care and support for clients. Daily Living Skills and Health & Safety • Teaches, supports, and assists clients with daily living skills including light housekeeping, meal preparation, shopping, and maintaining safe and sanitary living conditions., • Supervises and assists clients in following through with appointments (e.g., medical, therapy) and ensures treatment recommendations are met., • Supervises clients in managing medications in accordance with East House policies and procedures; maintains documentation for medication management as per regulatory standards. Program Management and Coordination • Coordinates activities and schedules for the residence, ensuring that resources are organized and activities run smoothly., • Facilitates individuals, groups, and activities as necessary., • Maintains a safe and supportive living environment, ensuring that the residence remains a sober, clean, and safe space., • Addresses any emergent client needs or crises during on-duty hours and collaborate with appropriate staff to resolve issues. Documentation and Reporting • Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements., • Provide regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Position Qualifications: • Minimum Education & Experience: High School Diploma or equivalent with some paid human service experience., • Licensure/Certifications: NYS motor vehicle license, safe driving record, and reliable transportation preferred., • Other Skills/Knowledge/Experience: Basic computer literacy; experience as a past or present consumer of mental health and/or chemical addiction services is a plus. Physical/Mental Demands: • Job requires sitting, handling objects, working with a computer, and communicating with others., • Occasional lifting of up to 30 lbs., walking, standing, and reaching may be required., • Ability to maintain emotional control under stressful situations. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community.

Job DescriptionDescription: Summary: Under the supervision of the Youth Services Supervisor, The Summer Adult Counselor is responsible for supporting the implementation of the Ibero Uplift Summer Program, a youth development initiative designed to provide safe, enriching, and engaging out-of-school time experiences. The program emphasizes social-emotional learning, literacy enrichment, mentorship, service learning, and experiential education. The Adult Counselor ensures a structured, supportive environment where youth feel safe, respected, and empowered. This role includes direct supervision of participants, facilitation support, and active engagement in all program components. This program is a temporary position and will conclude after August 8th after the summer program finishes. Essential Functions: Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Reports to the Youth Services Supervisor, • Always provide active supervision of youth participants, ensuring safety and adherence to program expectations, • Maintain appropriate staff-to-youth ratios and ensure accountability during both on-site and off-site activities, • Support structured program components such as Turning Pages Together, Prevention education, or Nature and Youth., • Encourage youth participation, engagement, and leadership during all activities., • Build and maintain positive supportive relationships with youth, and provide informal mentorship, guidance, and encouragement., • Implement behavior management strategies aligned with positive youth development practices, • Establishes and maintains good working relationships with staff, parents, and representatives from funding/accrediting agencies, school faculty, related community agencies and other programs within IBERO., • Assures compliance with the agency’s rules and regulations and performance standards., • Provide peer and social skills development strategies, behaviorally based incentives, achievement recognition and rule compliance structure- which leads to enhanced academic and behavioral outcomes for the youth.?, • Attends formal and informal meetings and training sessions outside the agency., • Planning, preparing, and delivering lessons during enrichment time., • Communication, consulting, and co-operating with other members of the staff to ensure the best interest of the youth., • Ensuring the safe custody and optimum use of equipment used during lessons., • Encourage parent and community involvement, obtain information for parents when requested, promptly return phone calls and emails., • Maintain accurate attendance and incident documentation as required., • Communicate with program staff in regard to participant needs and concerns., • Any other duties may be assigned by the Youth Services Supervisor or staff. Authority: The employee exercises considerable initiative and makes decisions regarding assignments of tasks and monitoring activities. Must use sound judgment in reaching those decisions and in day-to-day tasks with the students. The individual must be resourceful and able to display initiative and understanding of the agency’s policies and procedures. Requirements: Position Qualifications: Competency Statement(s) • Analytical Skills - Ability to use thinking and reasoning skills to solve a problem., • Accuracy - Ability to perform work accurately and thoroughly., • Detail Oriented - Ability to pay attention to the minute details of a project or task., • Developing Others-Ability to teach or foster the development of others, giving constructive feedback and reassurance., • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type., • Ethical - Ability to demonstrate professionalism conforming to a set of values and accepted standards., • Leadership- Ability to Motivate, influence, and support others to accomplish team and organizational goals., • Reliability - The trait of being dependable and trustworthy., • Communication, Oral - Ability to communicate effectively with others using the spoken word., • Communication, Written - Ability to communicate in writing clearly and concisely. Skills and Abilities: • High school diploma or equivalent required. Associate’s or bachelor’s in education, social work, human services, or related field is preferred., • Bilingual in English and Spanish, preferred., • Demonstrate knowledge of youth development, • Experience working with youth 10-18 years old., • Experience with social-emotional learning, youth mentoring, or group facilitation., • Ability to speak positively and respectfully to the youth and their families., • Valid NYS driver’s license and access to own transportation, • Must have clearance through NYS Central Registry and good police record., • Good physical and mental health., • A combination of training and experience other than the specified, if judged to be adequate for the job, may be accepted by the President and CEO Physical Demands: The position does require occasional standing, squatting, lifting of up to approximately 40 lbs. And frequent sitting. By signing below, I hereby acknowledge receipt of my job description. I am aware that continued employment with Ibero-American Action League, Inc. is contingent on my adherence to the policies outlined in the employee handbook and my ability to function within the parameters of the job description. Furthermore, I acknowledge that any questions regarding this job description will be brought to the attention of my immediate supervisor. Employee Signature: Date: The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Ibero American Action League is committed to the policy of equal employment opportunity. This policy expressly prohibits discrimination on the basis of sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, gender expression, disability, genetic predisposition or carrier status, domestic violence victim status, veteran status or status as a member of any other protected group or activity. An Equal Opportunity/Affirmative Action/Pro Disabled & Veteran Employer

Job Description General Dentist – Rochester, NY Modern Dental Practice | Collaborative Culture | Excellent Clinical Autonomy A well-established dental practice in the Rochester, NY area is seeking a General Dentist to join its growing team. This is an excellent opportunity for either an experienced provider or a recent residency graduate looking to launch or elevate their career within a supportive, high-quality clinical environment. Practice Overview: Comprehensive family and restorative dentistry Strong emphasis on quality care and patient experience Tech-forward office featuring digital dentistry, intraoral scanners, CBCT, and same-day capabilities (where applicable) Experienced hygienists, expanded-function assistants, and supportive administrative team Mentorship available; ideal setting for continued clinical growth across a variety of procedures Schedule: Monday – Thursday: 8:00 AM – 5:00 PM Friday: 8:00 AM – 4:00 PM No weekend hours Clinical Focus Includes: Restorative dentistry (fillings, crowns, bridges) Comprehensive treatment planning Preventive and periodontal maintenance care Simple extractions and oral surgery (as comfortable) Endodontics and prosthodontics (optional, based on provider interests) Implant restoration; implant placement available if trained/interested Cosmetic dentistry, whitening, aligners Opportunity to expand into advanced procedures with mentorship Compensation & Benefits: Competitive daily guarantee plus percentage of production Full health benefits package 401(k) with match CE allowance and ongoing professional development support Sign-on bonus & relocation assistance This role is part of a growing, dentist-led group that provides strong infrastructure and peer collaboration while allowing full clinical autonomy. A great match for a provider who values high-quality care, a supportive culture, and long-term career growth. #DentalPost

Job Description Job Title: Staff Physician (Adults Only) Department: Clinic Position Type: Full-Time FLSA: Exempt Job Summary: Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development. The Staff Physician will provide high-quality, comprehensive primary care services to adult patients, ensuring access to essential healthcare for all populations. This role is critical to fulfilling the organization’s mission of delivering patient-centered, culturally competent care regardless of ability to pay. The Staff Physician diagnoses and treats acute and chronic conditions, performs preventive health screenings, and manages care coordination with specialists and behavioral health providers. By adhering to evidence-based practices and regulatory standards, the physician helps maintain compliance with HRSA requirements and supports quality improvement initiatives. Additionally, the Staff Physician contributes to reducing health disparities, improving community health outcomes and fostering trust between patients and the health care team. Duties/Responsibilities: Patient Care • Provide primary care to adult patients on-site in clinic with an interdisciplinary approach., • Rotating 7-day phone-based call system to include urgent patient communications, ED visits, hospital admissions, panic lab values, etc., • Provide consultation regarding general primary care, as needed., • Provide primary medical care, for diverse populations, including patients with HIV, Hep C, substance use disorder & LGBTQ+ patients. Teaching/Training • Precept students, residents, and other medical staff during elective rotations at Trillium Health., • Required to obtain 50 or more CME credits per year to remain eligible for medical staff credentialing and commercial insurance crediting. Administrative Responsibilities • Complete all clinical documentation within 3 days of medical treatment., • Complete assigned Ongoing Peer Reviews quarterly., • Complete Focused Peer Reviews as assigned. Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees, and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors, and modeling them in the organization., • Responsible for maintaining the confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Required Skills/Attributes: • M.D. or D.O. Degree and Board Certified or Eligible in Internal Medicine. Physical Requirements: While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; talk; and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Job DescriptionDescription: WeTheHobby is a thriving sports entertainment company with global reach, headquartered in Rochester, NY. We value creativity, diversity, innovation, dedication, and our community! Our work environment includes: • Modern office setting, • Strong growth opportunities, • Flexible working hours, • Lively atmosphere, • A team that cares about one another, • Welcoming and inclusive culture WeTheHobby is looking for a skilled and solution-driven Senior Software Engineer to design, develop, and maintain the server-side logic, database architecture, and APIs that support our platforms. You will work closely with front-end developers, product managers, and other stakeholders to create scalable and secure systems that enhance our customer experience. This role is based out of our innovative sports card store in the Neighborhood of the Arts, Rochester, NY. Key Responsibilities: • Take ownership of the design, development, and maintenance of scalable and robust backend services., • Application design, including the authoring of design documents, flow charts, sequence diagrams, and other artifacts that make successful on-time delivery possible., • Create and optimize database schemas, queries, and models for performance and scalability., • Ensure applications are scalable, secure, and maintain high uptime for our growing user base., • Collaborate with cross-functional teams to gather requirements and translate them into technical solutions, ensuring alignment with business objectives., • Ensure the scalability, performance, and reliability of the applications you build., • Leading service/software implementation by contributing to the codebase, acting as an example of how to write testable, maintainable code which can adapt to the changing needs of our users., • Work on payment gateways, live streaming tools, and other third-party integrations to enhance platform functionality., • Maintain comprehensive technical documentation for internal and external use., • Work closely with front-end developers, designers, and stakeholders to integrate user-facing elements with server-side logic, • Participate in planning and strategy meetings to align technical solutions with business goals., • Ensuring the quality of the application development remains high through the application of best practices like automated testing, peer code reviews, and automated CI/CD pipelines., • Stay updated with the latest industry trends and technologies to bring innovative solutions to the team., • Familiarity with Design Patterns (GOF, etc.), Paradigms and SOLID principles. A focus on continuously improving one’s craft (software development). Ability and desire to mentor other engineers.Requirements: Experience: • 5+ years of professional experience in backend development, • At least 2 of those years have been focused on designing, building, deploying, and maintaining DOTNET Applications, • 5+ years leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience, • Strong knowledge of database design, modeling, and optimization (both SQL and NoSQL), • Hands-on experience with AWS services Technical Skills: • Strong understanding of GraphQL, Rest, sockets, SignalR pub/sub and buses preferred., • Experience with enterprise software development platforms, Dotnet., • Knowledge of modern software development practices and tools (CI/CD, Git, Docker, etc.)., • Familiarity with modern frameworks, Express.js, Dotnet., • Knowledge of microservices architecture and best practices, event-driven architecture a plus, • Understanding of security best practices in software development, • Experience with eCommerce platforms or systems (e.g., BigCommerce, Square), • Familiarity with front-end frameworks (e.g., React.js) for better collaboration Soft Skills: • Excellent problem-solving skills and attention to detail, • Proven ability to work effectively in small teams with excellent communication skills., • Strong multitasking skills, capable of handling multiple projects simultaneously., • Eagerness to learn and adapt to new technologies and challenges, • Ability to work in a fast-paced environment and adapt to changing requirements. Education: • Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. In accordance with applicable Federal and State laws, the anticipated salary range for this position based upon location in Rochester, NY and experience is $98,000 - $132,000 To comply with Federal law, WeTheHobby participates in E-Verify. All newly-hired employees are verified through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm their identity and employment eligibility.

Job DescriptionDescription: We are Hiring! Job Posting: Clinical Audit Specialist Location: REMOTE (some on-site for meetings required) Department: Quality & Compliance Employment Type: Full-Time Schedule: M-F, 8:30am-4:30pm Salary: Exempt, $62,353- 65,000 DOE As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description The Clinical Audit Specialist conducts objective, clinically rigorous chart reviews using the organization’s OMH and OASAS aligned Clinical Review Tools to ensure compliance with OMH and OASAS regulatory standards, accuracy of clinical information, and adherence to organizational policies. This role supports quality improvement initiatives and helps maintain high standards of an individual’s care. This role functions as an independent clinical quality assurance resource, ensuring documentation accurately reflects clinical work provided, supports medical necessity, and meets regulatory and payer requirements. The position operates within a continuous quality improvement (CQI) framework, emphasizing strengths-based feedback, targeted coaching, and linkage to training rather than disciplinary action. Essential Duties and Responsibilities • Coordinates with Director of Quality Assurance and Compliance annual schedule of clinical audits., • Conduct routine, focused and follow up clinical chart audits using standardized tools to ensure completeness, accuracy, and compliance with state, federal and organizational guidelines., • Identify documentation gaps, inconsistencies, or errors and communicates findings to clinical staff for correction., • Reviews documentation across assessment, treatment planning, progress notes, group documentation and discharge planning, • Apply consistent scoring aligned with established standards and interpretation guides, • Ensures charts meet requirements of HIPAA, Joint Commission and other applicable regulations., • Identifies documentation strengths and improvement opportunities and collaborates with supervisors and clinicians to support remediation., • Develops and supports strength based Corrective Action Plans when indicated., • Supports peer reviewers and supervisors in understanding audit standards, • Prepares summaries and reports of audit findings for management and quality improvement committees., • Link audit findings to appropriate training and Continual Quality Improvement initiatives, • Contributes to identification of system-level trends and documentation gaps, • Assists in developing educational material related to documentation, compliance or procedures, • Investigates and monitors issues of non-compliance and coordinates with the program to implement appropriate internal controls, • Recommends future course of action based on audits and data analysis, • Conducts training and provides updates regarding internal controls and regulatory compliance, • Adheres to all applicable federal and state laws, as well as CCFCS internal policies, including but not limited to those governing client confidentiality, privacy, program standards and billing and documentation standards, • Maintains high level of expertise in specialized areas through continuing education, individual contacts, and attendance at appropriate meetings, • Attend mandatory training., • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Attend staff meetings and other agency committee meetings as appropriate to duties and responsibilities and communicate information directly to appropriate staff., • Represent Catholic Charities Family and Community Services on appropriate committees., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Master’s Degree in Social Work, Mental Health Counseling, Psychology, Nursing or related field. Equivalent combination of education and experience will be considered. Credentials: Licensed Master Social Worker (LMSW) preferred. Experience: 2+ years of behavioral health clinical experience, familiarity with electronic health record (EHR) systems. Preferred experience in quality assurance, utilization review or clinical auditing. Experience with Trauma-Informed care and integrated behavioral health models. Familiarity with NYS OMH including HCBS and OASAS regulations and Medicaid Managed Care requirements. Familiarity with OMIG audit processes and Medicaid documentation. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering comprehensive case management services and coordinating integration of direct care and support services. As a part of our commitment to individualized person-centered care, Crisis Care Manager II takes an active part in devising post-discharge continuity of care plans. Our ultimate goal is to facilitate our guests' journey towards recovery, empowering them to lead self-directed lives and realize their full potential. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Services That Address Client Goals · Comprehensive Care Management, Care Coordination, Integration of Direct Care and Support Services, Assistance with Basic Needs, Continuity of Care Provides appropriate interventions based on guests' goals and documents guest progress. · Partners with guests in creating/pursuing individualized service plan goals which are based on guest-identified goals and objectives. The service plan is accessible and reflects patient and supports preferences (if applicable), education and support for self-management, self-help recovery, and other resources as appropriate. Maintains the safety of guests and the facility through regular environmental monitoring and crisis response. · Completes comprehensive guest assessments including mental health and substance use disorder assessments, risk assessments, health screenings, and crisis planning. · Collaborates with guests to build a psychiatric advanced directive, ensuring their wishes are known and can be followed in times of crisis. Conducts check-in and check-out activities and facilitates groups and activities. · Coordinates client services in an extensive community network; advocates for client’s mental health, chemical dependency, medical, financial, legal, social, career, housing and recreational services; coordinates transportation as needed. Provides outreach to guests to encourage participation and support. · Develops and maintains positive and effective relationships with landlords, community groups, referral sources and service agencies. · Participates in regular case reviews in order to track progress of care plan goals and initiate changes in the care plan as needed. · Maintains a body of knowledge regarding best/evidence-based practices and community centered resources; receives training/higher education to augment skill set. · Design and conduct a weekly group meeting tailored to address current guest needs. Applies a holistic approach to consider the entirety of the client's situation, providing well-rounded, comprehensive support. · Design and implement in-house guest enrichment activities tailored to foster peer connections and promote community integration. This aims to enhance the guest experience and encourage mutual support and social engagement. Clients are Supported Through Effectively Coordinated Functions · Coordinates activities and maintains appropriate schedules for location. · Collaborates with community agencies to identify resources. · The role involves actively connecting guests to pertinent community resources and coordinating with both new and existing healthcare providers. Individual enrichment skills also assists guests with securing basic needs like food, clothing, and housing. · Maintains organized resources within the facility. · Maintain an active Resource for others to utilize while assisting guests during crisis. · Facilitates various trainings, workshops, groups and activities, as needed. · Engage Guest in enrichment groups such as life skills, Community Resources, Conflict Resolution, and Self-Resiliency. · Provides outreach to clients. · Ensuring they receive continuous support post-discharge. Daily Living Skills · Assists in the daily operation of the residence (e.g., light housekeeping, cooking, food and supply purchasing, etc.). · Supervises and coaches clients in working toward functional skills necessary with independent living (i.e. cleaning, meal preparation, and safe and sanitary conditions within the group home/apartment, etc.) Safely Managed Medications · Provides supervision of clients in managing their medications. · Adheres to East House medication policies and procedures. · Medication documentation and supervision meets East House standards 100% of the time · No medication errors Documentation Standards Met · Maintains documentation to the standards defined by regulators, funders and East House policies and procedures · Meets documentation standards as evidenced by audits, chart reviews, and recertification reviews Other Duties · Follows all applicable policies, federal and state laws, and East House compliance standards. · Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. · Meets documentation standards as evidenced by audits, chart reviews, and recertification reviews · Demonstrated ability to assess, monitor and evaluate needs and progress in program. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Minimum Education/Experience • High School + 2-5 yrs. Exp; OR,, • Associates + 1-3 yrs. Exp; OR,, • Bachelors + 0-1 yr. Exp Licensure/Certifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years., • Narcan training (required for OASAS licensed/funded programs) Other Skills/Knowledge/Experience • Effective written and oral communication skills, • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Intern, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Physical Demands • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Community Living Skills (CLS) Coach provides education, training, and support to residential clients to help them maintain the most independent community living possible. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Services That Address Client Goals • Partner with each client on caseload to pursue Service Plan goals through coaching, teaching, and counseling., • Collaborate with other East House staff, Regional Planning Consortium (RPC), and housing providers to coordinate services., • Manage assigned caseload efficiently to maintain accessibility to each client., • Maintain familiarity with all clients through participation in Case Reviews and communication systems., • Address client needs during on-duty shifts., • Assist clients with funding and financial matters. Health and Safety • Teach, support, and assist clients with daily upkeep (light housekeeping, cooking, shopping)., • Assist clients in maintaining clean, safe, and sanitary living conditions., • Support clients in attending medical and therapy appointments; communicate outcomes to appropriate providers. Safely Managed Medications (as designated) • Supervise clients in managing medications., • Adhere to East House medication policies and procedures. Documentation Standards • Maintain documentation according to standards set by regulators, funders, and East House policies. Other Duties: • Follow all applicable policies, federal and state laws, and East House compliance standards., • Collaborate with the Office of Ethics, Compliance & Quality to address non-compliance and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: CLS Coach • High School Diploma or GED with 1-2 years relevant experience; or, • Associate’s Degree and 1-year relevant experience; or, • Bachelor’s Degree with 0–1-year relevant experience. CLS Coach II • High School Diploma or GED with 4-5 years relevant experience; or, • Associate’s Degree and 3-4 years relevant experience; or, • Bachelor’s Degree with 2-3 years relevant experience. Other Skills/Abilities • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). Licenses/Certifications • Qualified Health Professional as defined by OMH Residential or OASAS Operating Regulations preferred, • Valid NYS driver's license in good standing with safe driving record and availability of personal vehicle for work COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job Description Role Overview: The Customer Success Manager (CSM) is a strategic, revenue-driving role responsible for the overall health, adoption, and expansion of a portfolio of Calero customers. Candidates must reside in the Northeast region of the US. You will partner closely with enterprise and mid-market clients to ensure they realize measurable value from our TEM, Mobile, and SaaS Expense Management solutions — driving higher adoption, multi-tower expansion, renewal success, and customer advocacy. This is not a support role. This is a commercial, strategic, customer-outcome role with direct impact on Calero’s expansion of revenue. Key Responsibilities Customer Retention & Revenue Growth • Own renewals and lead commercial strategy across assigned accounts to drive best-in-class retention, • Identify, qualify, and drive expansion opportunities across Calero’s product portfolio, • Deliver Net Revenue Retention (NRR) >100% across your book of business. Customer Success & Value Realization • Develop customized Success Plans linked to customer’s strategic business objectives., • Conduct regular Strategic Business Reviews (SBRs) Customer Advocacy • Cultivate executive-level relationships (CIO, CFO, IT Finance, Procurement, Vendor Management, Mobility leaders)., • Build advocates who participate in case studies, references, advisory councils, and peer-to-peer programs., • Serve as the internal voice of the customer to Product, Engineering, Support, and Operations. Risk Identification & Issue Mitigation • Identify "red flags” and proactively work with Operations on recovery plans., • Partner with Operations to ensure SLAs, accuracy, and quality are consistently achieved. Operational Excellence • Maintain CRM/CSM updates in Salesforce, and internal reporting structures., • Provide accurate forecasts for renewals and expansion pipeline., • Contribute to Customer Success playbooks, adoption programs, and scalable best practices. Key Performance Indicators (KPIs) • Net Revenue Retention (NRR), • Renewal execution & on-time renewals, • Expansion revenue contribution, • Customer Advocacy (case studies, references) Qualifications • Bachelor’s Degree or equivalent preferred, • 3–7+ years in Customer Success, Account Management, or Growth roles in B2B SaaS, IT management, or managed services., • Industry experience in Telecom Expense Management, Mobility, SaaS Management, Cloud FinOps, ITFM, Procurement, or related enterprise disciplines., • Strong understanding of enterprise environments including telecom lifecycle management, mobile fleets, carrier billing, SaaS licensing, cloud optimization, or finance/IT operations., • Demonstrated ability to drive renewals, reduce churn, and grow existing accounts., • Strong executive presence and ability to lead strategic conversations with IT, Finance, and Procurement leaders., • Analytical mindset with experience leveraging dashboards, consumption data, optimization reports, and KPIs to influence customer decision-making., • Experience with global enterprises, regulated industries, or Fortune 1000 environments, • Experience navigating complex, matrixed customer environments with multiple stakeholders Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The On Target Earnings (OTE) $150,000 (50/50 Base to commission split). It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Financial Case Manager assists clients in establishing and maintaining eligibility for financial and medical assistance and provides education about benefit entitlements and money management. This position also supports OASAS-licensed program clients in linking to needed community services while ensuring funding is secured and maintained for agency services. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities • Assesses clients’ needs and assists in obtaining and maintaining financial and medical benefits., • Educates clients on benefit entitlements and money management skills, tailored to individual capability., • Assists clients in establishing Social Security Representative Payeeships when appropriate., • Coordinates funding efforts with the Admissions team, Finance, and program staff to ensure timely service initiation., • Develops and manages sliding scale or repayment agreements as needed and follows up on balances., • Assists OASAS program clients in accessing housing, legal support, healthcare, and other services., • Maintains documentation to meet regulatory, funder, and agency standards. Other Duties • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Qualifications Required Education & Experience • High school diploma or GED required and 4 years of paid human services experience, • Bachelor's degree in a human service-related field with 2 years of experience. Other Skills/Knowledge/Experience • Knowledge of community resources including Social Security, public assistance, and Medicaid., • Effective written and oral communication skills., • Ability to work cooperatively with culturally diverse clients, staff, and service providers., • Basic proficiency in Microsoft Word and Excel., • Basic computer literacy for email use, internet research, and simple document formatting., • Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns Working Conditions/Work Environment Traditional office and/or residential environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Awake Overnight Counselor provides alert, awake overnight supervision, monitoring the environment for safety and security, and supports the facility's operational needs to maintain a safe, clean, and recovery-focused environment. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Client Services and Goal Achievement: • Supervises clients in managing medications according to East House medication policies and procedures., • Properly logs medications and ensures documentation is consistent with medication changes., • Performs medication book audits as directed by immediate supervisor., • Monitors the environment regularly to ensure safety and security., • Responds immediately to crises and emergencies following East House policies., • Provides light housekeeping, stocks kitchen supplies, and performs basic clerical support tasks., • Prepares household supply inventories as directed., • Performs routine facility maintenance, including exterior maintenance such as clearing pathways., • Completes unit-specific overnight checklist items. Documentation and Reporting • Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements., • Provides regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Education • High School Diploma or GED; or, • Equivalent experience in lieu of education. Experience • Prior residential support or case management experience preferred. Other Skills/Abilities • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress., • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionAre you ready to love what you do? The Nurse Educator is responsible for the development, implementation and evaluation of educational programs; programs will utilize and enhance evidence based practice, support all learning styles and foster empowerment and collaboration of learning, and incorporating St. John’s brand characteristics. Qualifications & Education Required: What is required to be successful on the job? • Current New York State Registered Nursing License required, • Current CPR certification required, • MSN degree preferred, • Minimum of 1 year in education preferred, • Minimum of 1 year Long Term Care experience preferred, • Experience with Point Click Care EMR perferred, • Good organizational, leadership and communication and critical thinking skills, • Proficient computer skills required, such as the use of Microsoft word, excel, power point and teams, • Willingness to embrace and exemplify St. John’s Brand Characteristics Core Organizational Competencies: What are the expectations of me at St. John’s? • St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues., • Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others., • Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends., • Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities., • Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments., • Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care., • Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner., • Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor. Position Competencies: What are the required skills that set me apart from other candidates? • Ability to develop, implement and evaluate evidence based nursing practices and peer education programs, • Ability to compare and interpret previous and present data when problem solving and report in records pertinent data, • Ability to identify and delegate suitable components of care to nursing staff; supervise, teach and provide guidance as necessary, • Utilize knowledge base of group dynamics when working with elders, • Assume responsibility for own professional growth and development, • Demonstrate technical competence in Microsoft 365 applications Position Responsibilities: What will I be doing to make an impact? • Provide the interface for communication of elder care needs with members of other disciplines, utilizing an in-depth knowledge base to ensure comprehensive follow through on problems, • Work collaboratively with Nurse Leaders to assess nursing education needs, • Identify and access the expertise of internal and external specialists to enhance nursing specific learning opportunities for employees, • Foster empowerment and collaboration of learning for the nursing department, • Participate in staff and interdisciplinary meetings, • Arrange for or provide mandatory training to all St. John’s Home employees during new employee orientation and annually, • Interact with all staff in a manner that is respectful and collaborative, • Create and maintain an atmosphere of warmth, positivity, with a team-oriented approach that is focuses on exceptional customer service Additional Responsibilities: • Serve as Clinical Resource Nurse to nursing staff., • In collaboration with Nurse Leaders will identify educational needs of nursing staff, • Maintain frequent contact with Nurse Leaders regarding clinical issues on their units, preferably daily in person, by phone or via email, • Assist Nurse Leaders as needed in accessing additional resources e.g. equipment, supplies, training, etc., • Perform other duties as required or necessary Physical Requirements: • Sitting, standing, walking, light to moderate lifting and bending. Occasional moderate to heavy lifting (up to 50 lbs). Exposure to Conditions: • May be exposed to infections, odors, and psychosocial behaviors This position is exempt based on the FLSA Fair Pay Exemption Learned Professional

Job DescriptionSalary: $130,000-$160,000 Annually The Opportunity: As a Inertial Navigation Systems Engineer you will be responsible for leading the innovation, pursuit, and execution of US Government and DoD technology development in Inertial Navigation Systems with an emphasis on driving growth of the IMU and INS business to support Safran Federal Systems and Safrans long term sales goals. Our Technology: Safran Federal Systems providesResilient Positioning, Navigation and Timing (R-PNT) solutions and custom engineering services to U.S. Government agencies, defense organizations and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies. Job Responsibilities: • Integrate Safran inertial navigation hardware within the laboratory environment; Test and evaluate system functionality and performance., • Utilize experience with electronic test equipment and software test tools to troubleshoot hardware; Lead the timely resolution of problems without guidance., • Work directly with customers to help integrate Safran inertial sensors and navigation systems into commercial and/or military applications., • Establish test methods and procedures and execute the testing of inertial sensors and inertial navigation systems. Analyze data and use data to validate system performance; Generate reports and presentations based on test results., • Leverage a strong technical background in avionics and electronics systems enabling interaction with customers systems engineers, hardware/electrical/software engineers, and other technical staff members., • Develop new Government and DoD business, directly with the Government and indirectly through large system integrators through a thorough understanding of the factors that are critical to success of the customers mission., • Travel within the U.S. to meet with customers. What You Bring to Safran Federal Systems: • Minimum of 6 years of experience in avionics hardware integration, especially related to navigation systems., • Masters degree or equivalent in Electrical or Aerospace Engineering is preferred., • Hands-on experience with military and/or avionics hardware and familiarity with equipment wiring standards and practices is required., • Familiarity with system requirements and related verification and validation methods., • Experience with military and civil qualification standards for hardware and software., • Demonstrated ability to process, analyze, and present inertial system test results., • Technical writing skill and experience academic thesis, peer-reviewed journal articles, conference proceedings, project reports; ability to support technical writing with high quality graphics/ charts/ schematics, • Speaking/ Presentation/ Dialogue Skills white board, small and large group presentations; high degree of comfort speaking senior military and staff personnel; ability to communicate effectively with both technical and non-technical individuals; intuitive ability to pivot from presentation to dialogue as appropriate, • Demonstrable Strong customer focus, ownership, urgency and drive., • Demonstrated ability to adapt to new technologies and learn quickly., • Self-motivated, and ability to prioritize effectively to achieve goals, comfortable with ambiguity, • High level of skill communicating effectively across internal and external organizations, both verbally and in writing, • Experience in Sales Development, Prospecting, Qualifying, Negotiating, and Understanding informal decision-making structures, • Ability to travel up to 50% both internationally and domestically., • Secret level security clearance a preferred., • French language skills a preferred., • Proficient in Positioning, Navigation and Timing technologies or related high-tech industry preferred., • Ability to perform the essential functions of the role with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA), • Commitment to supporting an inclusive and accessible work environment, including participation in reasonable workplace accommodations processes as needed, • Ability to engage effectively in work activities that may include laboratory, integration, or field environments, with reasonable accommodation provided where applicable under ADA guidelines. About Safran Federal Systems: Safran Federal Systems has been awarded as aWinner of the USA Today and Rochester Metro Area Top Workplaces 2025 Award. In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Orolia Defense & Security spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors. In August of 2019, Orolia Defense & Security acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X's portfolio was an ideal fit and has helped to enhance Safran FS's overall offerings. The acquisition enabled Talen-X's existing resources, operations, and capabilities to be scaled and accelerated to better support the warfighter. Read the press releasehere. Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense & Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Part-Time Registered Nurse (RN) oversees medication management compliance and staff training across all licensed programs. This includes ensuring policies are up-to-date, regulatory standards are met, and new hires and current staff receive proper training and ongoing in-services. This is a part-time position, working 10–15 hours per week with a hybrid schedule. The RN may perform some duties remotely but is required to attend all in-person meetings, training, and site-based activities as scheduled. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Compliance & Training Oversight -Lead medication management compliance across programs. -Update policies, procedures, and manuals to reflect current regulations. -Provide training for new hires and ongoing in-services for staff. -Engage in regulatory trainings to ensure an effective medication management program. Documentation & Compliance -Review medication sheets to ensure programs are maintaining accurate medical records. -Ensure compliance with HIPAA and OASAS/ OMH regulatory standards for medication management. -Participate in quality improvement activities including training committee and incident review committee. Professional Development -Stay current with best practices in nursing and behavioral health. -Engage in ongoing learning and contribute to team-based care. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. COMPETENCIES Alignment with East House Values -Humanistic, Collaborative, Optimistic, Progressive, Integrity. -Represents the organization professionally and aligns with its mission. -Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability -Takes responsibility for all work activities and personal actions. -Follows through on commitments; implements decisions that have been agreed upon. -Maintains confidentiality with sensitive information. -Acknowledges and learns from mistakes without blaming others. -Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community -Values and appreciates the unique backgrounds, experiences, and perspectives of every individual. -Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued. -Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust. • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment -Traditional office or household environment. -Occasional evening or weekend hours may be required for training or compliance reviews. -Occasionally subjected to pressure due to time demands. -Position requires frequent travel in Monroe County and some in the surrounding counties. Physical/Mental Demands -Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format. -Job involves occasional lifting of up to 30 lbs., walking, standing and reaching. -Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard. -Hearing needed to a level that enables one to hear normal conversation. -Visual requirements to the level of being able to read documents and a computer screen. -Ability to read and interpret policies, procedures and various other information. -Ability to maintain emotional control under stressful situations. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities Requirements: Qualifications Preferred Skills/Abilities: -Licensed and currently registered as a Registered Nurse (RN) in New York State -Behavioral health experience preferred -Strong knowledge of medication management and health regulations -Excellent communication and training skills Required Education and Experience: -Current New York State Registered Nurse (RN) license in good standing required. -Minimum of 2 years of nursing experience, preferably in behavioral health, substance use, or community-based settings. -Experience with medication administration and regulatory compliance (OMH/OASAS preferred). -Strong communication, organizational, and teaching/training skills. -Proficiency with electronic health records (EHR) and Microsoft Office Suite.

iWorld Professionals is seeking a Manufacturing Maintenance Technician for our client in Rochester NY. Manufacturing Maintenance Technician Position Overview: The Manufacturing Maintenance Technician will support production operations by troubleshooting equipment, improving manufacturing processes, and assisting with the development and maintenance of custom machinery. This is a hands-on role ideal for someone with a mechanical or technical background who enjoys problem-solving and working with a variety of automation and production technologies. Manufacturing Maintenance Technician Responsibilities: • Diagnose, repair, and perform preventative maintenance on a variety of manufacturing equipment, including pneumatic, hydraulic, mechanical, and chemical systems, • Troubleshoot custom machinery and testing equipment in a high-paced production environment, • Support engineers with the design, development, and implementation of new or modified tooling, fixtures, and equipment, • Work with automation technologies such as PLCs (ie Allen Bradley), and robotic systems, • Use hand tools, machine tools, and fabrication equipment to repair or modify components and systems, • Stay current with industry best practices through training, publications, and peer collaboration Manufacturing Maintenance Technician Qualifications: • Strong ability to interpret technical drawings, manuals, and schematics, • Familiarity with a variety of diagnostic tools and measuring instruments, • Working knowledge of electronic systems, analog/digital circuitry, hydraulics, and machine automation principles, • 2+ years of experience in a manufacturing or production support role, • Ability to work onsite in the Rochester, NY area. Pay range $28/hour - $34/hour plus benefits, over-time pay and bonus. Apply today to iWorld Professionals for immediate confidential consideration.

Scientist – Artificial Intelligence & Machine Learning Rochester, NY Salary Range: $100,000 – $140,000 annually The Laboratory for Laser Energetics (LLE) at the University of Rochester is seeking an exceptional Scientist to join the Artificial Intelligence and Machine Learning (AI/ML) Group within the Theory Division. This is a unique opportunity to apply cutting-edge AI/ML methods to some of the most challenging scientific and engineering problems in inertial confinement fusion (ICF), high-energy-density physics, advanced materials, and scientific computing. In this role, you will bridge scientific discovery and AI innovation, developing next-generation machine learning solutions that accelerate research, optimize advanced manufacturing processes, enhance diagnostic analysis, and support the development of agentic AI systems and scientific knowledge platforms. What You'll Do • Lead the design and implementation of AI/ML frameworks for process optimization and fabrication of advanced optical materials and devices used in high-power laser systems., • Develop and oversee secure, internal Retrieval-Augmented Generation (RAG) services and scientific knowledge retention and recommendation systems., • Contribute to the development of AI surrogates and uncertainty quantification methods for physics-based simulation codes supporting ICF research., • Create inverse design and real-time optimization capabilities using innovative approaches such as:, • Invertible Neural Networks (INNs), • Graph Neural Networks (GNNs), • Neural Operators, • Other advanced AI/ML methodologies, • Partner with scientists, engineers, and experimental teams to deploy scalable machine learning solutions into operational environments., • Publish research findings in leading peer-reviewed journals and present results to the scientific community., • Serve as a Principal Investigator (PI) or Co-Investigator (Co-I) on research proposals, including Genesis Mission initiatives and other externally funded programs., • Mentor graduate and undergraduate students conducting AI/ML research in plasma science and related fields. What We're Looking For Required Qualifications • PhD in Machine Learning, Physics, Computational Physics, Computer Science, Applied Mathematics, Engineering, or a related field., • Strong background in scientific AI/ML, differentiable programming, and computational modeling., • Demonstrated expertise in scientific computing using one or more of the following:, • Python, • PyTorch, • JAX, • Julia, • C++, • Java, • Other modern computational frameworks, • Minimum of five years of research experience in computational sciences, including at least two years of postdoctoral research experience at a university, national laboratory, or equivalent research institution., • Excellent written and verbal communication skills., • Ability to work independently while thriving in a highly collaborative, multidisciplinary research environment. Preferred Areas of Expertise Experience in one or more of the following is highly desirable: • Computational Science & Engineering, • Scientific Machine Learning, • Materials Science and Process Optimization, • Computer Science, • High-Performance Computing, • Physics-Informed Machine Learning, • PDE-Based AI Methods Why Join LLE? At LLE, you'll work at the intersection of AI, advanced computing, and fusion energy research. You'll collaborate with world-class scientists and engineers while contributing to technologies that advance national scientific capabilities and the future of energy. If you're passionate about applying AI/ML to solve complex scientific problems and want to make a lasting impact in a world-leading research environment, we'd love to hear from you. Apply today to help shape the future of scientific discovery.

Job Description About theOrganization Centerfor Community Alternatives (CCA) supports and builds power with peopleacross New York State who have been affected by mass incarceration,criminalization and community disinvestment. Through a statewide network ofdirect services, advocacy and organizing, and by supporting the leadership ofdirectly-impacted people, we advance civil and human rights for all NewYorkers. CCA works to build a world where everyone has what they need tothrive. WhyJoin the Team? At CCA,we are committed to fair transparent pay, and we strive to provide competitivemarket-informed compensation. The successful candidate's salary is determinedby the combination of knowledge, skills, competencies, experience, andgeography. Our goal is to continue to make CCA one of the mostdesirable nonprofit places at which to work, and in part, recognize theimportance of work-life balance. New York State OASAS Recovery Community Outreach Centers (NYS RCOCs) have integrated recovery support for the prevention and mitigation of harms due to gambling across New York State. This is accomplished by increasing public awareness about gambling harms and connecting those adversely affected by gambling with individualized recovery supports. Peers with lived gambling experience who have experienced harm as a result of their gambling are primarily responsible for engaging with individuals to support them in their personal individualized recovery journey related to gambling, building and maintaining a suite of specific gambling recovery support services at the RCOC, and providing education and awareness on gambling harms within the community. Gambling Harms Peer Recovery Specialists consist of qualified individuals who have their own lived experience with gambling harms who have been trained to support those on their path of hope in their own recovery journey as well as to support and educate their community in understanding and supporting the prevention and harm reduction of gambling.Duties and Responsibilities: -Effectively engage with individuals who are recovery curious or people in various stages and pathways of gambling harms recovery. -Facilitate one-on-one peer sessions. -Conduct educational groups at the RCOC on the prevention and mitigation of harms associated with gambling. -Support the creation and maintenance of mutual aid groups at the RCOC and/or in the community. -Support individuals in pre-crisis or crisis situations. -Provide community outreach, education, and public awareness about the prevention and mitigation of harms related to gambling and available resources to a broad range of constituents onsite and at meetings, trainings, community events and at partner service provider organizations. -Link individuals with community recovery resources, prevention, treatment, harm reduction, financial counseling, and other applicable services for both individuals and affected others. -Ensure that an OASAS-approved screening tool for gambling is offered at the RCOC consistently and in the community at appropriate trainings, educational sessions, and/or screening days. -Work collaboratively with the Problem Gambling Resource Center, and all appropriate referrals sources including but not limited to OASAS’ continuum of care, voluntary self-exclusion support, financial counseling through GamFin, and physical and other behavioral health services. -Share experiential knowledge, hope, and skills mentoring to support pathways of harm reduction or recovery around gambling, problem-solving, goal setting, and skill-building. -Educate individuals about recovery principles, self-care strategies, and the importance of maintaining a balanced lifestyle. -Understand and educate about the co-occurring substance use and mental health implications of gambling harms. -Support engagement in evidence-based prevention, treatment, harm reduction, and recovery supports. -Ensure there are specific support services, resources, and materials at the RCOC and within the larger organization, if applicable, that are updated and available including but not limited to mutual aid groups, educational groups, gambling-free activities. -Provide content and materials to promote gambling recovery supports. -Participate in agency team meetings and community meetings as appropriate. -Attend regular training sessions, workshops, and recovery-related events to stay current on best practices in peer support and recovery. -Complete required monthly reporting as determined by OASAS. Required Competencies: -Using personal experience to inspire and serve as a positive role model promoting hope and recovery. -Effectively earning the trust of a diverse range of participants while fostering a positive workplace culture. -Demonstrating the ability to listen attentively and communicate clearly, including the use of clarifying questions to ensure understanding. -Exhibiting a nonjudgmental approach in interactions, using active listening, maintaining (culturally appropriate) eye contact, and fostering positive relationships. -Collaborating with team members and collaborative partners to ensure a smooth and safe transition to continuum of care resources and support. Qualifications: • Personal lived experience with gambling harm., • High School Diploma or GED., • Training or certification as a certified recovery peer advocate (CRPA), CRPA-Provisional (CRPA-P), or Certified Addiction Recovery Coach (CARC)., • If the peer has not participated in the OASAS 30-hour Gambling Harm Peer Support Training, they must complete the training within 90 days of hire, • If the peer does not hold a CARC, CRPA, or CRPA-P, they must complete the required trainings within six months of hire and obtain either the CARC, CRPA-P, or CRPA within one year of hire., • Willingness to embrace both abstinence and non-abstinence models as well as the philosophy that there are many pathways to recovery., • Excellent communication skills including public speaking., • Motivational and empowerment skills., • Ability to build relationships with multiple contacts including callers, individuals, clinicians, referral sources, and community organizations., • Ability to maintain personal recovery while supporting others., • Understanding and sensitivity to diverse backgrounds, including different cultural, socioeconomic, and family dynamics., • The position may involve flexible hours, depending on the needs of the individuals being served. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. • 12 paid holidays per year, • 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment., • Time off is earned starting on your first day., • 7 days of paid sick time, • Public Service Loan Forgiveness (PSLF) Program CCA Website: HERE

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Career Counselor assists clients in developing and implementing comprehensive vocational rehabilitation programs that lead to engagement in employment, skills training, or educational activities. This role coordinates and provides pre-vocational and vocational services aligned with individualized client goals, supporting overall recovery and self-sufficiency. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities · Conduct vocational assessments, planning, and counseling for clients. · Facilitate groups focused on career exploration, job readiness, time management, volunteerism, educational planning, and employment searches. · Integrate and coordinate vocational services with other rehabilitation and treatment services. · Refer clients to appropriate internal and external education, training, and employment opportunities. · Coordinate community activities including volunteer placements and employer site visits. · Promote the comprehensive array of East House vocational services. · Participate in planning and execution of the RIT Enrichment Program and related fundraising efforts. · Maintain effective relationships with community service providers. · Maintain accurate and timely client records per regulatory and agency standards. · Track vocational outcomes through database management. Other Duties · Follows all applicable policies, federal and state laws, and East House compliance standards. · Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Education & Experience • Requirements, • Minimum Bachelor’s degree in human service related field and two years’ paid human service experience or equivalent combination of education and experience. Licensure & Certification • Required:, • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Preferred but not required, • Licensure or certification in human services, • Qualified Mental Health Staff as defined by OMH Residential regulations required for work with OMH licensed programs. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionJob Description This role can be located in on of the following regions: Americas (preferred), EMEA, Asia Pacific The Regional Supply Chain Manager will drive strategic performance across multiple sites, establishing operational excellence whilst building organisational capability. This role bridges local execution with global standardisation, leading the function to deliver inventory optimisation, reduced lead-times, and improved on-time delivery. Key Responsibilities: • Lead supply chain operations across the region, establishing performance standards and accountability frameworks that drive measurable improvements in inventory, lead-times, and delivery metrics, • Develop and mentor supply chain teams, building technical expertise and capability maturity across all facilities, • Champion the adoption of Lean methodologies and best practices, translating global tools and processes into local operational gains, • Collaborate with peer regional managers to shape the global Supply Chain playbook, ensuring consistency in planning excellence, inventory management standards, and KPI frameworks, • Establish and maintain governance structures for supply chain metrics, ensuring accurate and timely reporting to Group leadership, • Serve as a strategic partner to cross-functional teams, coordinating complex initiatives that require alignment across multiple regions and functions Qualifications Experience Requirements: • Educated to degree level or with appropriate workplace experience/qualification, • Extensive experience and knowledge of manufacturing materials management and Lean methodology, • Extensive multi-site and multi-regional experience, • Proven ability to teach and develop others effectively; trainer skills certification preferred, • Strong data analysis and capture skills, • ERP subject matter expertise, • Excellent written and verbal communication skills with proven presentation abilities, including proficiency in Microsoft Word, Excel, and PowerPoint, • Demonstrated capability to engage globally diverse functional teams and coordinate complex group-level projects successfully The Successful Candidate: • Lead planning system enablement (D365 / DDMRP) to support scenario modelling, MPS execution, and inventory control, • Build materials planning and supply chain competency across regional and facility levels through training needs analysis, capability assessment, and targeted development programmes aligned to the GSC competency model, • Establish tools, methodologies, and governance frameworks to enhance supply chain manager and team performance against facility objectives, • Define and drive strategic inventory reduction initiatives, aligning facilities to targets and action plans for achievement #LI-hybrid Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionElectronic / Electro-Mechanical Assembler Contract Opportunity | L3Harris (via Yoh) Location: Henrietta, NY Min payrate – $17.50 Max payrate – $21.88 Yoh is hiring Electronic and Electro-Mechanical Assemblers to support our client L3Harris, a well-known leader in technology and defense manufacturing, located in Henrietta, NY. This is a great opportunity for individuals who enjoy hands-on work, following technical instructions, and working in a structured manufacturing environment. What You’ll Be Doing As an Assembler, you’ll be responsible for assembling electronic and electro-mechanical components using both manual and automated processes. • Perform electronic and electro-mechanical assembly work, • Read and understand technical drawings, specifications, and work instructions, • Complete wiring, component installation, hand soldering, and cable harnessing tasks, • Identify and resolve routine issues during the assembly process, • Work under general supervision with some peer review, • Complete smaller, task-oriented assignments, • Stand for the entire shift What We’re Looking For, • High School Diploma or GED required, • 4+ years of relevant assembly experience OR a post-secondary/associate degree with 0–2 years of related experience, • Ability to work in a manufacturing environment and follow detailed instructions Pre-Employment Requirement: All offers are contingent upon passing pre-employment screenings, including drug testing. Candidates must test negative for marijuana. Shifts & Pay Rates • 1st Shift: Monday – Thursday | 5:00 AM – 3:30 PM | $17.50/hr, • 2nd Shift: Monday – Thursday | 3:30 PM – 2:00 AM | $19.25/hr, • 3rd Shift: Friday, Saturday & Sunday 6am-6:30pm l $21.88/hrTraining Requirement: All candidates must complete a 2-week training program, Monday–Friday, 7:00 AM – 3:30 PM. Patricia.martin@yoh.com Estimated Min Rate: $17.50 Estimated Max Rate: $21.88 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs, • Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice Company DescriptionYoh delivers expertise, methodology, and momentum to keep work moving forward. From strategy to execution, we deliver bold ideas and big results through consulting, staffing, and enterprise solutions. Nearly a century after our founding, Yoh remains STEM-centered, collaborative, and committed to client success. Yoh is a proud member of the Day & Zimmermann family of companies. Visit us at https://www.yoh.com/Yoh delivers expertise, methodology, and momentum to keep work moving forward. From strategy to execution, we deliver bold ideas and big results through consulting, staffing, and enterprise solutions. Nearly a century after our founding, Yoh remains STEM-centered, collaborative, and committed to client success. Yoh is a proud member of the Day & Zimmermann family of companies. Visit us at https://www.yoh.com/

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Custodian assists staff by performing a variety of facility and grounds cleaning tasks to maintain a clean, safe, and welcoming environment for clients, staff, and visitors. Responsibilities · Cleans program and agency offices, including sweeping, mopping, vacuuming, dusting, trash and recycling removal, kitchen appliance cleaning, and bathroom sanitation. · Monitors and replenishes program cleaning supplies. · Disinfects telephones and other high-touch surfaces. · Completes monthly office inspections for safety and reports emergency needs. · Periodically cleans refrigerators and freezers. · Assists with preparation and cleanup for large program activities. · Washes windows as needed. · Maintains confidentiality regarding clients, staff, and agency information. · Presents self with poise, maturity, diplomacy, and respects cultural differences. · Sweeps walkways, shovels snow, and picks up litter to ensure safe and neat grounds. · Maintains storage and supply areas in a neat and orderly fashion. · Stocks rooms and fulfills supply requests as needed. Other Duties · Follows all applicable policies, federal and state laws, and East House compliance standards. · Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Qualifications Required Education & Experience • High school diploma or GED required., • Prior custodial/cleaning experience strongly desired., • Equivalent experience in lieu of education. Other Skills/Knowledge/Experience • Manual dexterity sufficient to use hand-operated equipment., • Valid NYS driver’s license with a safe driving record and access to a personal vehicle. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office and/or residential environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job Description Position Summary: Are you ready to love what you do? Assess elder’s leisure skills, interests, and desire for meaning in order to develop a variety and balance of programs to increase the quality of life and meaningful activities of the elders who live at SJH. Coach/mentor team members to participate in engaging elders in meaningful opportunities and promoting their desires and life style choices. Qualifications & Education Required: What is required to be successful on the job? • High school diploma or GED required, and 2 years of experience in an age-appropriate social or recreational program within the last 5 years, 1 of which was full-time in a patient or resident activities program in a health care setting required, • Bachelor’s degree in TR or related human service field preferred, • Prior experience with older adults and people living with dementia preferred, • Ability to interact with elders and care for their needs, • Willingness to embrace and exemplify St. John’s Brand Characteristics Core Organizational Competencies: What are the expectations of me at St. John’s? • St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues., • Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others., • Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends., • Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities., • Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments., • Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care., • Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner., • Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor. Position Competencies: What are the required skills that set me apart from other candidates? • Utilizes community resources effectively, • Supports education and peer-to-peer coaching, • Advocates for, and bring meaning to people, particularly those living with dementia, • Discharge and transition planning to maintain meaningful lives, • Speedy and timely decision maker, • Committed to making a difference and excellent customer service, • Uses resources wisely around department budgets, • Values continual improvement, • Passes on information to coworkers, • Shifts priorities as needed, • Strong organizational skills, • Good judgment about people, • Shows sensitivity for others, • Is a collaborative team player, • Enjoys being around people who are different, • Adapts appropriately to cultural differences, • Takes responsibility for their actions, • Maintains confidentiality when requested, • Spontaneous, fun, and playful, • Can make tough decisions when necessary Essential Functions: What will I be doing to make an impact? • Work as a part of the interdisciplinary team to address recreation and leisure needs, problems, goals and interventions, • Identify and share what meaningful activities mean to each elder, • Balance individual, neighborhood, and community opportunities for meaningful engagement, • Actively participate in care plan, rounds; and other meetings, • Complete MDS and care plan pieces in a timely manner, and in collaboration with the interdisciplinary team, • Documentation responsibilities which include but are not limited to: leisure assessment, prior leisure interests, and progress notes. Documentation to be in accordance with facility and regulatory agency guidelines, • Provide education and resource counseling to elders, families and staff regarding leisure opportunities, • Refer to and collaborate with other disciplines (i.e.: spiritual care, music therapy, volunteers, hospice, psychiatry, therapies) as appropriate, • Design and execute a monthly calendar of therapeutic recreation programming considering the needs and interests of assigned units/facility, • Collaborates with the SJH team to organize, design, and execute community programs in/out of the facility, • Facilitate the planning and execution of community outings, enabling elders to maintain community ties, and participate as desired, • Maintain necessary paperwork around department spending, receipts, and other assorted documentation, • Actively involved in own development of position related competencies, • Other duties assigned as necessary to support St. John's mission, vision, values Physical Requirements: • Frequent moving and lifting, pushing, pulling and bending (up to 50 pounds). Frequently squatting and occasionally reaching. Exposure to Conditions: • May provide care to individuals with infectious diseases. May be subject or exposed to experiences that involve physical aggression.

Job DescriptionDescription: We are Hiring! Job Posting: PEER MENTOR Location: 79 N Clinton Ave Employment Type: Full-Time Schedule: Monday - Friday 9-5 Salary: $18.00 General Description Provides peer support groups and education for substance use disorder clients utilizing established Peer guidelines and assists in engagement activity. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides individual and group support for substance use disorder clients involved in treatment to develop and sustain recovery., • Transports clients, • Involved in peer led educational sessions on recovery principles, spirituality, use of community resources and other relevant topics., • Meets individually with clients to support development of their recovery plan, assist in providing motivation and encouragement to those that are struggling with engagement in treatment., • Completes all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: High School Diploma or equivalent required Credentials: Valid and clean NYS Driver’s License. Certified Peer Recovery Advocate certification or provisional certification required. NYCPS (NY Certified Peer Specialist) Experience: Experience running peer or recovery support groups. Lived experience preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: The Overnight Peer Mentor provides awake overnight peer support and supervision to ensure the safety and security of the environment. This role is integral in supporting guests in their recovery process, maintaining a safe and clean environment, and coordinating effectively with other program staff. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Key Responsibilities: Guest Support in Recovery: • Assist guests in articulating and achieving their recovery goals., • Identify and help remove barriers to community integration., • Provide appropriate interventions based on guests’ goals., • Observe and document guests’ progress towards meeting objectives., • Communicate effectively with other Program staff to integrate guest services. Maintaining Safety: • Monitor the environment regularly to ensure the safety of guests and the facility., • Respond immediately to crises and emergencies in accordance with organizational policies and procedures., • Identify and communicate concerns regarding guest statements or behaviors to appropriate program staff. Coordinated Guest Support: • Respond to warm line calls from individuals in crisis., • Facilitate timely access to services through check-in and check-out activities., • Provide role modeling and demonstrate effective coping techniques and self-help strategies to guests. Facility Maintenance and Support: • Perform regular light housekeeping and restocking of the facility., • Provide clerical support, including making copies, setting up files or folders, as directed by the immediate supervisor., • Prepare household supply inventory as directed. Documentation: • Maintain documentation to the standards defined by regulators, funders, and organizational policies., • Perform chart audits as assigned by the immediate supervisor. Requirements: Position Qualifications: Minimum Education & Experience: • High school diploma or GED., • Previous experience in a Peer role preferred., • Valid NYS Drivers License Licensure/Certifications: • Peer Certification preferred (provisional and/or permanent). If not currently certified, the employee will obtain certification (provisional and/or permanent) within 18 months of hire. Other Skills/Knowledge/Experience: • Past or present consumer of mental health and/or chemical addiction services, with the ability to relate to others currently using those services., • Demonstrated skills in effective oral and written communication and the ability to work cooperatively with culturally diverse guests, staff, and community representatives., • Ability to work independently., • Basic computer literacy, including the ability to perform basic searches online, use email, and make simple edits to documents., • Basic Microsoft Word skills, including the ability to produce basic business letters and simple tables and charts, check spelling, set tabs, change page orientation, sort, save, open, and organize electronic files., • Knowledge of and ability to apply person-centered practices. Physical/Mental Demands: • Frequently requires sitting, handling objects and paperwork, working with a computer, and communicating with others verbally and in writing., • Occasional lifting of up to 30 lbs., walking, climbing stairs, standing, and reaching., • Finger dexterity sufficient to operate a telephone and computer keyboard., • Hearing ability to hear normal conversation., • Visual ability to read documents and a computer screen., • Ability to read and interpret policies, procedures, and various other information., • Ability to maintain emotional control under stressful situations. Working Conditions: • Traditional household environment., • Responds to crises during on-duty hours., • Must be available to work weekends, some evenings, and holidays. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on , , , , and _. This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. This geography covers central NY, including Syracuse, Rochester, Binghamton, Utica, etc. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives., • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance., • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required., • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required., • Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments., • Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have., • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment., • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements., • Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Key Stakeholders External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time ofthis posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. This job is eligible to participate in our long-term incentive programs Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of anybonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's soleand absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit _ US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: _

Job Description:\n\nDescription: Position Summary The Vice President of Residential Services is a senior organizational leader responsible for activating, leading, and holding accountable a high-performing residential workforce that operates in alignment with East House’s values of Humanistic, Optimistic, Progressive, Integrity, and Collaboration. As a member of the Leadership Team, this role provides strategic leadership, operational oversight, and performance accountability for all residential services. The Vice President ensures that services and operations deliver high-quality, person-centered care, achieve defined outcomes, meet regulatory and contractual requirements, and operate within approved budgets and utilization targets. This role translates organizational strategy into execution, aligns people and resources to priorities, and ensures that leaders and teams are accountable for results. The Vice President represents East House with funders, regulators, and community partners and serves as the senior program leader in the absence of the Chief Program Officer, as designated. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. ESSENTIAL FUNCTIONS Strategic Leadership & Program DevelopmentPartner with the Chief Program Officer and other Leadership Team members to lead and execute on the strategic direction for residential services in alignment with East House’s mission, values, and strategic priorities that support organizational growth and sustainability. Partners with the Chief Program Officer to identify, design, and implement new or expanded residential program opportunities aligned with community need, funding viability, and organizational strategy. Analyze trends in behavioral health, housing, funding, and community needs to identify risks, opportunities, and programmatic responses. Translate strategy into clear operating plans, priorities, and measurable objectives for residential programs and leadership teams. Ensures appropriate SLT visibility into residential services through structured reporting, program reviews, and participation in governance discussions as appropriate. Program Performance, Quality, and Outcomes AccountabilityHold full accountability for residential programs achieving defined outcomes, quality standards, utilization targets, and budget expectations. Ensure all programs deliver effective, person-centered, evidence-based services responsive to participant needs and demographics. Lead development, implementation, and monitoring of quality improvement plans, integrating regulatory, funder, and best-practice requirements. Use data, benchmarks, and performance metrics to evaluate program effectiveness, identify gaps, and drive continuous improvement. Oversee annual program evaluations, performance reporting, and outcome measurements across all residential services. Ensure achievement of maximum occupancy and utilization targets across programs. People Leadership, Workforce Activation, and AccountabilityBuild, lead, and retain a high-performing, values-aligned management team capable of delivering results in a complex regulatory environment. Creates and sustains a positive, inclusive, and respectful culture that builds organizational pride and supports high performance. Translate organizational and program goals into clear expectations, performance metrics, and accountability structures. Provide leadership, coaching, and supervision to direct reports; ensure leaders effectively manage their teams. Hold leaders accountable for staff performance, engagement, compliance, and outcomes. Ensure timely and accurate performance evaluations, compliant differentiated pay practices, and corrective action when performance does not meet expectations. Ensure employees with performance deficiencies are supported through coaching, improvement plans, and addressed promptly when improvement is not achieved. Takes decisive action when sustained improvement is not achieved. Develops and maintains succession and backup plans for key leadership roles to ensure continuity of operations and future readiness. Compliance, Risk Management, and Regulatory OversightEnsure full compliance with all applicable federal, state, and local regulations, including OMH, OASAS, HIPAA, and contractual requirements. Maintain licensing, certification, and accreditation with no outstanding corrective actions. Oversee implementation of compliance policies, procedures, and training to ensure staff understanding and adherence. Proactively identify and address compliance risks, operational gaps, and corrective action needs. Financial Stewardship & Operational EffectivenessEnsure residential programs operate within approved budgets while meeting service, quality, and utilization goals. Partner with finance and program leadership to monitor financial performance, manage resources effectively, and support sustainable growth. Establish and monitor performance measures to improve efficiency, effectiveness, and adaptability across residential services. Balance quality, compliance, workforce sustainability, and fiscal responsibility in decision-making. Community, Funder & System LeadershipServe as a senior representative of East House with funders, regulators, and community partners. Strengthen relationships with key funders and system partners, including counties and state agencies. Ensure residential programs are visible, accessible, and well-understood by referral sources and community stakeholders. Advocate for participant needs and collaborate with system partners to improve service coordination and outcomes. Support partnerships that advance East House’s mission, strategic priorities, and system impact. Other Delivery of consistent, measurable results, including: Achievement of residential program outcomes, quality goals, and utilization targets Sustained regulatory compliance with no unresolved findings Strong financial performance aligned with approved budgets High-performing, accountable leadership teams Positive staff engagement and retention within residential services Effective execution of strategic priorities and operating plans Strong, trust-based relationships with funders, partners, and regulatory bodies COMPETENCIES Alignment with East House ValuesHumanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission. Performs work with integrity and in compliance with established processes, procedures, and regulations. AccountabilityTakes responsibility for all work activities and personal actions. Follows through on commitments; implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes without blaming others. Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive CommunityValues and appreciates the unique backgrounds, experiences, and perspectives of every individual. Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued. Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust. Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Operational Efficiency, Feedback, Continuous ImprovementManages day-to-day operations efficiently. Focus on process improvements and optimization. Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/CollaborationDevelops and maintains positive relationships based on trust, respect, and mutual support. Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Strategy Vision & ExecutionDevelops strategies and plans with a solution focus. Achieves goals and embraces learning. Exhibits strategic agility and a drive for results. Leads systems effectively and demonstrates political savvy. Possesses strong business acumen. Working Conditions/Work EnvironmentTraditional office or household environment. Occasionally subjected to pressure due to time demands. Travel to other East House facilities. Must be able to respond to off-duty emergencies. Must be available to work on weekends and some evenings. Constant variations in daily assignments, frequency of interruptions, volume of work, performing/presenting in front of others Position requires frequent local travel and occasional regional travel Physical Demands/Work EnvironmentJob frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format. Job involves occasional lifting of up to 30 lbs., walking, standing and reaching. Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard. Hearing needed to a level that enables one to hear normal conversation. Visual requirements to the level of being able to read documents and a computer screen. Ability to read and interpret policies, procedures and various other information. Ability to maintain emotional control under stressful situations. Ability to travel and access client homes, which may or may not be handicap accessible. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: Education & ExperienceBachelor’s degree in healthcare, or related fields with a minimum of eight years’ experience in supervision and administration, preferably in a mental health/chemical dependency program; or the equivalent in relevant education, training, and paid experience. A master’s degree in healthcare administration, social work, public health, or a related field is highly preferred. Licensure/CertificationsQualified Health Professional as defined by NYS OMH and/or NYS OASAS is required. NYS motor vehicle license, safe driving record, and availability of personal car for work. Required Skills/Abilities Experience with behavioral health care systems and OMH, OASAS and VESID. Skill in planning, organizing, directing and coordinating a wide range of activities. Demonstrated leadership skills in personnel and administration; program evaluation and quality assurance; budgeting, and resource management. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons and other staff; Counseling and clinical supervision skills are preferred Ability to use data to improve program practices Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Internet, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits. Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Microsoft Excel skills as evidenced by the ability to use workbooks, create simple formulas, insert and delete data, create and edit charts, filter and sort lists, and format data. Experience using multiple database programs required.

Job DescriptionDescription: Position Summary The Vice President of Real Estate Development and Asset Management is a senior-level leader responsible for overseeing RAUNY's real estate projects, facilities management, and procurement strategies. This role involves collaborating with organizational leadership to ensure that all real estate, facility, and procurement initiatives align with RAUNY’s business goals. The incumbent will manage the organization’s real estate portfolio, lead strategic planning for facility development, and oversee procurement processes to ensure quality, cost-effectiveness, and compliance. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Key Responsibilities Real Estate Development and Asset Management • Develops and executes on a real estate development, capital improvements (major and minor requests), and facility management strategy in partnership with the Board of Directors, Real Estate Committee, Chief Executive Officer and Chief Program Officer to ensure East House has high quality facilities that meet community needs., • Coordinates and follow through on development details with the construction, property management, legal and accounting departments, to ensure compliance with all funding agencies, due diligence and loan and equity closings., • Evaluates potential sites, conducts due diligence, and secures financing and approvals for affordable housing and other development projects., • Facilitates partnerships among developers, community-based organizations, capital partners, and governmental partners., • Drafts and submits budgets based on work scope and resource needs and effectively managing construction projects to ensure the timely and within-budget completion of new facilities., • Leads project management efforts, including assembling and coordinating development teams (architects, engineers, contractors), securing funding, and overseeing construction to ensure projects are completed on time and within budget., • Manages project construction as RAUNY’s representative at construction meetings, and resolves issues related to schedule, local permits, third party professional’s responsibilities and change order requests., • Manages the progression of all development projects including gaining board approval and the timely preparation of board materials., • Negotiates the purchase of land and/or existing apartment buildings and secure necessary permits, licenses, and funding for real estate projects., • Oversees facilities and property teams, partnering with the Director of Facilities and Property to create and monitor budgets, manage maintenance requests, and ensure project timelines and financial goals are met., • Prepares for and make public presentations as necessary for local approvals and community support, including the PADIVAN site selection process., • Provides oversight and administration for housing management for Recovery Associates of Upstate New York, East House Corporation and East House Properties, including planning, real estate development, financial analysis, subcontractor supervision and coordination with vendors for all construction and capital projects., • Serves as the primary staff liaison for the Board of Directors Real Estate Committee, managing development projects from inception through construction, including RFP responses, contract negotiations, and obtaining necessary permits and licenses providing updates as necessary., • Working together with Management to meet with local municipal leaders to garner support for proposed developments and negotiation of tax abatement agreements. Financial Management • Track and manage key performance indicators (KPIs) related to real estate development, facilities management, and affordable housing property management, ensuring alignment with financial targets., • Budget Management: Support budget forecasting and manage expenditures for real estate and facilities, projects, including all large-scale purchases., • Maintains real estate procurement and project records in accordance with retention schedules. Project Coordination & Compliance • Lead and coordinate multiple projects, ensuring adherence to timelines, budgets, and stakeholder expectations., • Collaborate with the Office of Ethics, Compliance & Quality to ensure compliance with all regulations and organizational policies., • Identify opportunities for continuous improvement, driving efficiency across all areas of responsibility., • Develop lead and participate in cross functional teams., • Perform cost analyses and return on investment (ROI) reviews for projects, processes, or products., • Oversee the proper disposal of all property and equipment., • Align with all relevant business functions in achieving strategic company targets., • Oversees project documentation and completion., • Collaborate with the Office of Ethics, Compliance & Quality to ensure compliance with all applicable regulations and organizational policies., • Identify opportunities for process improvements and cost savings, driving efficiency across all areas of responsibility., • May perform other duties as requested by the Chief Financial Officer. Skills • Values alignment: Ability to lead, perform, and be accountable in alignment with East House’s values of Humanistic, Optimistic, Integrity, Progressive and Collaborative, • Strong business acumen: A solid understanding of the financial and economic factors that influence purchasing decisions is essential., • Strategic thinking: A strategic mindset helps to create procurement strategies that align with business needs and goals., • Excellent negotiation skills: Good negotiation skills and ability to balance being firm while kind when negotiating or navigating situations with a difference of opinion., • Attention to detail: High levels of attention to detail to spot potential risks and issues in time., • Strong leadership and team management skills with the ability to mentor and manage teams., • An understanding of the real estate development and public planning process; familiarity with public housing programs at the federal, state and local level., • Excellent financial acumen, with experience in budget management, financial analysis and modeling., • Advanced knowledge of real estate law, construction processes, and procurement regulations., • Excellent communication, interpersonal, problem-solving, and decision-making abilities., • Demonstrated ability to build rapport with internal and external stakeholders of all levels., • Effective decision-making abilities, including analyzing information and determining appropriate next steps on projects., • Ability to effectively collaborate with architects, engineers, and other specialists. COMPETENCIES Strategy & Execution Leadership & Performance • Demonstrates Business Acumen., • Consistently displays political savvy., • Champions change and leads organizational transformation., • Visionary Thinking/Strategy., • Drive for Results., • Solution-focused thinking., • Commitment to East House Values., • Personal Accountability., • Relationship Building/Collaboration., • Commitment for Diversity, Equity & Inclusion., • Ethical Decision Making/Leadership., • Operational Efficiency, Feedback, & Continuous Improvement. Working Conditions/Work Environment Traditional office environment with flexible work hours as needed. Occasional travel required to project sites and meetings within the greater Rochester area. Potential for travel outside of Monroe County. Position requires automobile, driver’s license and insurance. Physical Demands The demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Experiences frequent interruptions; required to meet inflexible deadlines; requires concentration and attention to detail; requires ability to problem-solve; requires a high level of organizational and prioritization skills. Requires ability to maintain confidentiality of information received. Requires ability to sit for prolonged periods; exposed to visual display terminal for prolonged periods; dexterity and precision required in the operation of a computer. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: Minimum Qualifications Education • Bachelor’s degree in business, finance, accounting, real estate/community development, or a related field. Comparable education and experience may be considered. Experience • 10+ years of increasing responsibility in affordable housing, particularly in the development of housing for low and moderate-income households, facilities management, or procurement, with a strong background in multi-family housing and capital projects. Proven track record of successful large-scale projects., • 5+ years’ experience in a senior leadership role (including supervision) with demonstrated experience of state and federal housing funding sources and programs and overseeing large-scale projects and cross-functional teams, • Proven track record of successfully managing complex development projects from inception to completion., • Provided oversight for the financial, administrative, and regulatory compliance aspects of various affordable housing programs., • Extensive knowledge of real estate development, multi-family housing, financial structuring, and capital raising., • Proven experience in managing large-scale real estate projects, facilities, and procurement processes., • Strong leadership, negotiation, and project management skills., • Ability to work collaboratively with cross-functional teams and external partners., • Understands the requirements for NYS LIHTC and all other related funding applications involved with developing NYS affordable housing.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Optimizing Products – Being the product expert while being current on product releases and mandatory training. Education and Experience Required • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence, • Strong team player with attention to detail, • Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Self-starter with the ability to handle multiple projects at once Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25 - $29/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements: