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Job Description At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment. JOB SUMMARY The Desktop Engineer will lead all activities related to end user device support, including device management, application management, troubleshooting & support, security and compliance, imaging and provisioning, and documentation and standards. The candidate will be responsible for providing expert solution knowledge within the Microsoft technology stack. Success in this role requires robust knowledge of hardware, software, and business applications (including Office 365 administration), the ability to provide technical support with a high degree of customer service, and effective management of IT assets. The Desktop Engineer is also responsible for contributing to the growth and development of the Information Technology team. RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. • Assist with managing and securing endpoint devices (computers, mobile devices, etc.) across the organization, ensuring compliance with security policies and best practices., • Administer and optimize Microsoft Intune for device enrollment, configuration, compliance, and lifecycle management., • Implement, monitor, and maintain endpoint security solutions, with a focus on Microsoft Defender and related technologies., • Manage and maintain an accurate inventory of all IT assets including computers, mobile devices, and related equipment throughout procurement, deployment, and decommissioning., • Tracks Help Desk trends and tickets to ensure timely and proper completion of all assigned tasks., • Monitors and assigns incoming Help Desk tickets and support requests, providing frequent feedback to staff on matters regarding customer service, technical expertise, deadlines, and prioritizing., • Ensures timely resolution of Help Desk tickets and support requests., • Provides Tier 1 and Tier 2 technical assistance in response to calls, emails, walk-ins, and tickets in the use of software, hardware, and computer malfunctions with an emphasis on exemplary customer support., • Provides onsite end user support for employee computers, applications, and printers., • Responsible for gathering program requirements pertaining to IT, application, and business processes when required., • Coordinates within the department and with other departments as needed to help resolve technological issues or in preparation for annual or cyclical maintenance events., • Develops and updates written documentation, multimedia “how-to” documents, FAQs and online resources., • Supervises special projects where appropriate., • Maintains current knowledge of changing and growing technologies through reading, training, and both formal and informal professional development in the fields of technology and customer services., • Active contribution to ongoing process improvement department wide., • Develop and maintain automation scripts (e.g., PowerShell, Python) to streamline device management, security enforcement, and IT operations., • Leverage AI tools and platforms to enhance IT support, automate routine tasks, and improve security posture., • Participate in solution development projects., • Identify and measure improvement opportunities., • Help create and implement process improvement solutions pertaining to business needs., • Interface with contracted help desk provider to ensure the best possible support for employees., • BA/BS required or equivalent experience in lieu of degree, • At least 2 years of experience in IT Service Desk in healthcare organizations or similar, • Advanced computer skills, including proficiency with Microsoft Office Suite, • Knowledge of PII/HIPAA/HI-TECH rules and regulations, • Deep knowledge of Microsoft Intune, including device management, policy configuration, and troubleshooting, • Demonstrated experience managing endpoint security solutions; Microsoft Defender experience is a plus, • Scripting skills (e.g., PowerShell, Python) for automation and process improvement, • Experience implementing or supporting AI-driven solutions, • Advanced understanding of device security, compliance, and management in a Microsoft ecosystem, • Ability to work independently and effectively collaborate with a team, • Presents a professional appearance and exhibits excellent interpersonal skills with internal and external clients, • Able to communicate complex technical problems concisely and professionally to technical and non-technical audiences, both verbally and in writing, • Able to handle confidential information in a reliable manner, • Ability to problem solve and react appropriately to emergency situations The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. ☒ Seeing ☒ Hearing ☒ Speaking ☒ Stooping/Bending ☐ Working in cramped spaces ☒ Moving around office ☒ Moving between offices/clients ☒ Driving ☐ Climbing ☐ Lifting/carrying heavy items ☐ Pushing/pulling/dragging items ☐ Standing for long periods ☐ Working outside/underground ☐ Using hands/fingers ☒ Sitting for long periods of time I can perform the above functions: ☐ Without accommodation ☐ With accommodation. If so, please specify: OTHER DUTIES This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities and activities may change at any time with or without notice. Employee signature constitutes an understanding of the job requirements, essential functions, and duties. TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development, • Tuition assistance SILTT is searching for a dynamic and highly motivated Network Operations Center (NOC) Shift Lead responsible for providing hands-on supervision, technical guidance, and real-time coordination of a Network Operations Center shift team to ensure uninterrupted 24x7x365 service availability. Acting as the on-duty point of contact for all network, infrastructure, and service incidents, the NOC Shift Lead ensures that events are triaged efficiently, escalations are executed per SLAs, and all activities are logged accurately in the ITSM system. This role balances leadership, technical troubleshooting, and operational governance to maintain service quality, compliance, and communication consistency across all shifts. If you are excited by the opportunity to join our team as a NOC Shift Lead, we encourage you to apply today! WHO WE ARE: At SILTT were pushing the limits of infrastructure innovation in the Telecommunications and Information Technology industry. From delivering world-class modular data center facilities to all-hours, 365-day operational response and disaster recovery, our multi-functional team of experts are force multipliers across the infrastructure landscape. We pride ourselves in leading from the front to advise, assist, and accompany our clients through their toughest technological and operational challenges. We always deliver results (spelled re-SILTTs)! WHY SILTT? At SILTT, objective-driven means first being people-driven. As a small business we know that the ability to achieve our mission demands we take care of our own by providing our team members with a variety of benefits that allow them to live fulfilling, healthy, balanced, meaningful lives. Thats why we believe in offering paid healthcare, ultra-competitive 401K matching, accrued paid time off and fixed holiday leave, continuous learning and professional development incentives, and promote a sustainable work-life balance. A CALL TO ACTION: As we charge ahead in the competitive world of technology and sustainment, we need a strong NOC Shift Lead to support our current and future projects. This critical position will collaborate with fellow SILTT teammates, stakeholders and executive leadership. As we staff up to support a new program, this NOC Shift Lead will have the opportunity to be on the ground floor and help define the trajectory of our future! A DAY IN THE LIFE: In this role, you will support a high-impact Network Operations Center that forms the backbone of enterprise service delivery. This role provides the opportunity to modernize NOC best practices and shape a world-class operations culture that scales while maintaining customer trust and operational excellence. Key responsibilities include, but are not limited to: • Operational Leadership:, • Lead NOC operations during assigned shifts, managing Level I, II, and III technicians., • Oversee event detection, incident triage, and escalation following defined SLA and ITIL workflows., • Serve as the escalation point for unresolved or aging incidents before Incident Manager engagement., • Ensure proper documentation of alerts, incidents, and maintenance in the ITSM tool (e.g., ServiceNow, Remedy, Jira)., • Coordinate daily shift handovers and ensure continuity of open tickets and ongoing maintenance. 2. Incident and Problem Management:, • Verify MTTA and MTTR targets are met for all P1-P4 incidents., • Conduct initial root-cause analysis and ensure accurate incident categorization and priority assignment., • Partner with the NOC Incident Manager for major incidents, facilitating bridge calls and communications., • Support Problem Management by identifying recurring issues and suggesting corrective actions. 3. Monitoring and Maintenance:, • Maintain situational awareness across network, infrastructure, and facilities dashboards., • Review alerts for accuracy, manage suppression lists, and validate maintenance and change tickets., • Coordinate with Network Operations Manager, Change Planning Manager, and Facilities for scheduled work and change freezes. 4. People, Performance, and Training:, • Supervise and mentor on-shift staff; provide feedback on performance, process adherence, and technical growth., • Conduct shift briefings, on-the-job training/coaching, oversee training curriculum, and the train-the-trainer program., • Ensure adherence to security and compliance procedures within the operations environment. 5. Reporting and Governance:, • Compile shift reports capturing incidents, escalations, and system health summaries., • Participate in weekly MBRs and operational reviews to share performance data and recommendations., • Support audits and ensure documentation accuracy for compliance readiness.BASIC QUALIFICATIONS:, • Bachelors degree in Information Technology, Networking, or related field., • 5+ years of NOC or network operations experience, including 2+ years in a lead or supervisory capacity., • Strong technical understanding of IP networking, routing/switching, monitoring systems (e.g., SolarWinds, LogicMonitor, Splunk), and ticketing workflows., • Proven ability to manage live incidents under pressure while maintaining professionalism and clarity., • Experience with ITIL-based environments (Incident, Change, Problem Management)., • Excellent written and verbal communication skills; able to lead cross functional bridges and status updates., • ITIL v4 Foundation or Network+ / CCNA certification preferred.SKILLS & COMPETENCIES:, • Real-time Leadership and Decision-Making, • Incident Response and Escalation Management, • Communication and Shift Coordination, • Technical Troubleshooting and Situational Awareness, • Process Discipline and Continuous ImprovementWORK LOCATION: The work associated with this role is expected to be performed on-site at our San Diego Area location, though some travel may be required for periodic support as needed.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development, • Tuition assistance SILTT is searching for a dynamic and highly motivated Sr. Network Operations Center (NOC) Operatorresponsible for providing intermediate support, performing in-depth network monitoring, troubleshooting, and incident resolution across enterprise infrastructure as Level II support. Acting as the escalation point for Level I operators, the Level II Operator analyzes network performance, identifies root causes, and implements fixes within defined SLAs. This role also supports planned maintenance, configuration validation, and coordination with engineering teams during network events and changes. The Level II Operator ensures consistent service availability through precise execution, documentation, and escalation discipline in a 24x7x365 operational environment. If you are excited by the opportunity to join our team as a Sr. NOC Operator, we encourage you to apply today! WHO WE ARE: At SILTT were pushing the limits of infrastructure innovation in the Telecommunications and Information Technology industry. From delivering world-class modular data center facilities to all-hours, 365-day operational response and disaster recovery, our multi-functional team of experts are force multipliers across the infrastructure landscape. We pride ourselves in leading from the front to advise, assist, and accompany our clients through their toughest technological and operational challenges. We always deliver results (spelled re-SILTTs)! WHY SILTT? At SILTT, objective-driven means first being people-driven. As a small business we know that the ability to achieve our mission demands we take care of our own by providing our team members with a variety of benefits that allow them to live fulfilling, healthy, balanced, meaningful lives. Thats why we believe in offering paid healthcare, ultra-competitive 401K matching, accrued paid time off and fixed holiday leave, continuous learning and professional development incentives, and promote a sustainable work-life balance. A CALL TO ACTION: As we charge ahead in the competitive world of technology and sustainment, we need a strong Sr. NOC Operator to support our current and future projects. This critical position will collaborate with fellow SILTT teammates, stakeholders and executive leadership. As we staff up to support a new program, this Sr. NOC Operator will have the opportunity to be on the ground floor and help define the trajectory of our future! A DAY IN THE LIFE: In this role, you will support a high-impact Network Operations Center that forms the backbone of enterprise service delivery. This role provides the opportunity to modernize NOC best practices and shape a world-class operations culture that scales while maintaining customer trust and operational excellence. Key responsibilities include, but are not limited to: • Monitoring and Incident Response:, • Monitor network and infrastructure systems (routers, switches, firewalls, circuits, cloud links) through NMS and ITSM tools., • Perform Tier 2 triage and fault isolation using CLI, SNMP, and packet capture utilities., • Escalate Priority I/II events per defined SLAs and initiate incident bridges when required., • Track MTTA/MTTR metrics and ensure incident tickets are updated with accurate technical details., • Collaborate with carriers and vendors to coordinate fault repair or hardware replacement (RMA). 2. Maintenance and Change Support:, • Execute scheduled maintenance, configuration updates, and patching under Change Planning Manager oversight., • Validate pre and post-change conditions; verify rollback procedures as required., • Participate in CAB reviews, ensuring network impacts and risks are clearly documented. 3. Problem Resolution and Optimization:, • Conduct initial root-cause analysis for recurring issues and submit problem tickets to engineering., • Identify alert noise or false positives; recommend monitoring and threshold improvements., • Support proactive maintenance by validating system logs, backups, and performance baselines. 4. Documentation and Knowledge Transfer:, • Update runbooks, network diagrams, and asset records following any configuration change., • Create and maintain troubleshooting guides and FAQs for common incidents., • Provide mentoring and hand-off training for Level I Operators on new procedures or tools. 5. Governance and Reporting:, • Maintain ITIL compliance for incident, change, and problem management workflows., • Contribute data for weekly MBR and monthly QBR reporting (incident trends, SLA performance, RCA status)., • Ensure accurate time logging and adherence to shift protocols.BASIC QUALIFICATIONS:, • Associates or Bachelors degree in Information Technology, Network Engineering, or related field preferred., • BICSI certified Installer 2 or 3 (INST1, INSTC, INSTF) or Technician (TECH) preferred, other BICSI or equivalent certifications will be considered., • 6+ years of hands-on network operations or infrastructure support experience., • Strong working knowledge of TCP/IP, DNS, VLANs, VPNs, routing/switching (BGP, OSPF, STP), and firewalls., • Proficiency in network monitoring tools (SolarWinds, LogicMonitor, Splunk, Nagios) and ITSM systems (ServiceNow or Remedy)., • Familiarity with CLI troubleshooting (Cisco, Juniper, Arista) and ticket documentation standards., • Certifications: CCNA required; Network + and ITIL v4 Foundation preferred., • Ability to communicate clearly under pressure and manage multiple concurrent incidents.SKILLS & COMPETENCIES:, • Tier 2 Network Diagnostics and Troubleshooting, • Escalation and Incident Communication, • Change Execution and Validation, • Documentation Accuracy and Discipline, • Cross-Team Collaboration and Mentorship, • Situational Awareness and Shift ReadinessWORK LOCATION: The work associated with this role is expected to be performed on-site at our San Diego Area location, though some travel may be required for periodic support as needed.

Job DescriptionAbout KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. Position Summary This position provides IT desktop support to both local and remote users in an efficient and accurate manner. Tackles technical problems while providing support for all assigned areas as a first point of contact. Maintains customer value according to standards set forth by the company. Duties and Responsibilities • Utilize customer service skills when supporting local and remote users, • Ensure proper recording, documentation, and closure for IT support tickets, • Install, configure, secure new computers, • Provide applications support including installation, configuration, repairing and removing Microsoft Office 365, Internet browsers, anti-virus, and other required applications, • Diagnose, identify, and troubleshoot issues in different OS, including Android OS, IOS, Windows OS and Mac OS X, • Assist in testing or evaluating different applications for functions, issues or process, • Maintain and administer IT systems, following established policies and procedures including business applications, desktop and laptop computers, wired and wireless networks, VoIP phones, cellular devices, and printers, • Knowledge of remote-control software, • Knowledge of customer service principles and practices, • Able to communicate with all types of employees, from those inexperienced in technology to those technologically competent, • Ability to deal with difficult people and/or situations, • Providing help desk support using a ticketing system and SLA, • Clear and persuasive communication within positive and negative situations, • Flexibility to rotate through different technical skills, such as software, OS and hardware, • Ability to assess issues and provide the best solution or workaround, • Demonstrates sound judgement and takes action to make decisions willingly, • Interacts professionally to gain employee confidence and trust, • Possesses active listening skills, • Possesses interpersonal skills, • Has strong time management and organizational skillsEducation, • BS degree in Information Technology, Computer Science or equivalent work experience, • A+/Network+/Security+ certification preferredExperience, • Greater than 6 months experience in a customer service environment, • Experience in support software application is preferred, • Experience with a helpdesk ticketing system like FreshService or other service desk solution is preferred If this sounds like you, then why wait, APPLY TODAY!! Benefits • Sick Time, • Life Insurance, • Short Term Disability – Employer paid, • Long Term Disability, • Supplemental Health Insurance (E.G., Accident), • 401k plan with a match or Non-qualified Deferred Compensation Plan, • Pet Insurance Powered by JazzHR YhdsFFJaDz

Job DescriptionDescription: Why clients love us: We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts! The value you'll bring: As a member of the Managed Operations Center, the Technical Support Specialist (Level 1) will provide technical support to managed services clients in a 24/7/365 environment and will be responsible for the following... • Provides application and infrastructure support, network administration, desktop troubleshooting, and server management across multiple environments, working on behalf of managed services clients., • Adhering to client service level agreements and team performance goals while prioritizing, resolving and/or escalating issues in accordance with Company policy., • Communicates technical information clearly and effectively over the phone, in person, and in writing to English-speaking clients., • Effectively documenting client communication and resolution efforts via internal ticketing system in accordance with Company standards., • Maintaining a high degree of professionalism, confidentiality, and integrity while accessing client data/systems and supporting mission-critical environments., • Assists security team in monitoring client environments for suspicious activity/threats and responds quickly to security alerts and incidents in accordance with Company standards., • Complies with all company policies and procedures., • Other responsibilities as assigned. Note: This position is eligible for full remote status for individuals who will work from a home office in state with Managed Solution payroll operations. Individuals located in San Diego county, California, will be required to work as assigned, which may include working onsite from our headquarters; working from a remote home office; or reporting to a client site. Requirements: Shift/Availability Requirements: Managed Solution operates on a 24x7 basis, supporting clients around the globe. Shifts are assigned by management in accordance with Company needs. Education and Work Experience Requirements: • An associate’s or bachelor’s degree in computer science or related field, as well as 2+ years of troubleshooting experience (networking, server/OS, desktop, virtualization). Equivalent combinations of education and/or experience will be considered. Previous experience in a multi-client Managed Services and/or Managed Security Operations Center helpdesk environment is strongly preferred., • Demonstrated ability to provide outgoing, enthusiastic customer service with a drive to deliver exceptional service to both internal and external team members., • Demonstrated history of taking ownership/accountability of assigned tasks., • Strong organization and problem-solving skills; experience prioritizing multiple responsibilities in a fast-paced environment., • Excellent oral and written English communication skills., • Demonstrated integrity and the ability to maintain client confidentiality. Technical Skills/Competencies: • Proficiency in Office365 administration and troubleshooting required. Additional knowledge of public/private cloud (e.g., Azure) and virtualization technologies a plus., • Microsoft or other technical certifications highly desired and may be required for employment., • Strong troubleshooting skills in a Windows environment, including desktop and server OS., • Proficiency in Microsoft Exchange and Active Directory, • Proficient knowledge of LAN/WAN administration and troubleshooting proficiency including DHCP, DNS, VLAN's, firewalls (Fortigate Manager), NAT, wireless technology. The ability to configure switches is a plus., • Basic knowledge of Cybersecurity, Network Monitoring, and Endpoint Management tools: Perch, LogicMonitor, SentinelOne, etc., • Previous experience working within ticketing systems required (Connectwise preferred), • Previous experience working in Managed Services Operations Center, • Apple/Macintosh/iPhone/iPad experience a plus Physical Demands: The essential functions of this job require: the ability to frequently sit and stand for long periods of time; to manipulate objects with fine and gross motor skills; to frequently lift and maneuver 10 pound objects and occasionally lift and maneuver 50 pound objects; to communicate in written and spoken English; to hear; to utilize close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Managed Solution is an equal opportunity employer and will consider qualified applicants who can perform the essential functions of the job, with or without reasonable accommodation. Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to talk, listen and speak clearly on telephone. E-Verify Participation: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Managed Solution participates in the federal E-Verify program to validate the authenticity of work eligibility documents. As part of this program, Managed Solution will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For more information, see . Why our employees love working here: We believe our strength comes from our differences, and we are committed to fostering and promoting a culture of diversity and inclusion. We believe our team and our community are our greatest assets and we strive to promote both. From providing our employees the time to pursue Microsoft certifications, to supporting and partnering with multiple non-profit organizations, we believe this is where healthy and happy employees thrive. As we grow, we are anchored and driven by our Core Values: I <3 IT! • Integrity – We demonstrate consistent, trustworthy behavior. We are honest with everyone, take ownership (even in the face of failure), and do the right thing... even when no one is looking., • Heart – We show genuine care for our community, our customers, and our culture. We believe people are at the heart of IT! We are authentic, inclusive, and take time to celebrate and enjoy one another's company., • Innovation – We cultivate a diverse work environment and forward-thinking business by supporting an open exchange of ideas, driven by creativity and collaboration. We're dedicated to consistently delivering excellence through a ‘yes- to- what’s-next’ attitude. Compensation & Benefits* Base Wage Range: $24.00 to $30.00 per hour Managed Solution considers a range of factors when determining an appropriate wage. Such factors include but are not limited to: years of related experience, industry knowledge, formal education, relevant certifications, and geographic location. Wages are paid as earned and in accordance with Company policies. Additional Perks: • PTO – earn up to 10 days in year 1; 15 days in year 2; and 20 days in years 3+, • 401k – Eligibility after 90 days; Managed Solution matches 50% of your first 6% in contributions, starting after 90 days, • Holidays – Managed Solution celebrates 7 paid holidays each year, • Plus, 1 Floating Holiday per Year… and 2 After 5 Years of Service!, • Medical, Dental, Vision – Managed Solution pays 80% of the employee cost on the base plan + 15% of dependent costs on the base plan (Optional Flexible Spending Account for eligible Health Care or Dependent Care costs), • Telemedicine options: “see” a medical provider from anywhere, over the phone, 24/7, • $100K Life/AD&D policy provided for all employees, free of charge!, • Employee Assistance Program – free financial consultation; counseling services; 24/7 traveler’s assistance; and more! Application Information and Hiring Timeline: Due to the ever-changing hiring needs of our Company, Managed Solution accepts applications for this role on an ongoing basis. If you have applied previously but have not been selected, please feel free to apply as often as monthly if you remain qualified, eligible, and interested in the position as outlined herein. Use the “apply” button to submit your application*. *By submitting a resume, you agree to the terms and conditions of our Job Applicant Privacy Policy.

Job Description Position Title: Residential Monitor and Security Program: Emergency/Bridge/Temporary/Harm Reduction Shelters Reports to: Monitor/Security Supervisor and Manager FLSA Status: Non-Exempt Benefits: Alpha Project offers a generous benefits package, including 14 paid holidays, paid vacation, sick leave, and 100% employer-paid medical, dental, vision premium, and group life insurance Pay Range: $20- $22 an hour, commensurate with experience POSITION SUMMARY Under the direct supervision of the Monitor/Security Supervisor and Manager, the Residential Monitor and Security will maintain a secure facility and monitor activities in surrounding neighborhoods. They will assist with the day-to-day operations and ensure the safety and comfort of clients, employees, volunteers, and visitors. The Residential Monitor and Security will work collaboratively with residents, staff, providers, and guests to de-escalate confrontations as well as create opportunities and enhancements to the Emergency/Bridge Shelter. ESSENTIAL DUTIES AND RESPONSIBILITIES Residential Monitoring • Assess participant needs at admission and exit of program;, • Assist residents with requests/needs, including accessing supplies, clothing, food, etc.;, • Document and report incidents and daily activities as instructed;, • Assist clients with special needs as needed (disabled/seniors);, • Collaborate with outside agencies; and, • Make proper referrals to available resources and services. Safety • Ensure all participants and visitors are checking in and out of the facility;, • Document in the daily log during each shift;, • Provide security and safety both onsite and in the neighboring communities;, • Work collaboratively with the PD and HOT/PERT teams;, • Document and report incidents and daily activities as instructed;, • Conduct fire and safety checks on a regular basis;, • Maintain a secure and safe environment for all participants; and, • Resolve conflicts among participants professionally and efficiently. Operations • Janitorial and laundry services;, • Communicate and adhere to program and shelter policies and procedures and model professional rapport with all staff, clients, and partners in accordance with the Operations Manual;, • Maintain confidentiality for all participants; and, • Interact and work cooperatively with participants, service providers, and staff members. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. QUALIFICATIONS Candidates must demonstrate the ability to follow policies and procedures as established in the Company's Employee Handbook. Candidates will also contribute to a positive work environment by behaving and communicating in a manner such that they get along with all constituent groups, co-workers, and management. In addition, the education, experience, and other skills listed below are representative of the knowledge, skills, and/or abilities required. EDUCATION & EXPERIENCE • High School diploma or GED and a minimum of a combined two (2) years of lived experience, and at least one (1) year of practical job experience; and, • Three (3) years experience working with people, target population preferred. CERTIFICATION • CPR and First Aid, and NARCAN certification preferred. KEY SKILLS SET • Ability to communicate in person and over the phone, required;, • Strong written and verbal communication skills, required;, • Understanding confidentiality protocols and protecting personal information, required;, • Ability to organize and prioritize projects and multiple tasks in an effective and timely manner, required;, • Effectively problem-solve and maintain composure in high-pressure situations, required;, • Act as liaison with partner agencies;, • Ability to work independently with minimal daily supervision, required;, • Knowledge of all applicable Federal, State, and local laws, codes, regulations, and departmental policies and procedures;, • Experience with theory, principles, and practices of homeless housing interventions, social services, case management, eviction prevention, shelter diversion, and crisis intervention;, • Knowledge of used practices and principals, including Housing First, Trauma-Informed Care, Conflict Resolution, Motivational Interviewing, Low Barrier Operations, and Prevention and Diversion, preferred; and, • Bilingual speakers of any language preferred. EQUIPMENT AND APPLICATIONS • Proficiency in MS Office, including Word, Excel, Outlook, and PowerPoint, preferred;, • Working knowledge of all standard office equipment; and, • Experience with principles and practices of data collection, HMIS, and Clarity experience, preferred. Alpha Project for the Homeless provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job DescriptionThe Role Title: HubSpot Marketing Specialist Team: Marketing Location: Hybrid in San Diego, CA Reports To: CMO, or their designeeAbout PracticeTek Stop scrolling-your dream job might just be here! At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let’s go! We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity. We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together.At PracticeTek, you’ll get to: • Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs., • Team up with passionate, talented people who care deeply about patients, providers, and making a difference., • See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone., • Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.Why You’ll Love It HereAs part of the TekTribe, you’ll enjoy:, • Comprehensive health, dental, and vision coverage options, • Wellness benefits that support lifestyle, behavioral health, and overall wellbeing, • Flexible paid time off, sick time, and 10 company-paid holidays, • 401(k) plan with company match to help you build your future, • Culture Committee driving initiatives that spark connection, fun, and belonging While our IT Systems Analyst will handle HubSpot’s technical integrations and back-end infrastructure, this position will focus on translating marketing strategies into execution, ensuring accurate reporting, and driving data-backed decisions. What You’ll DoHere’s how you’ll help us bring our mission to life and show up as a Trusted Partner: • Campaign Execution: Build, launch, and optimize multi-channel campaigns (email, landing pages, nurture workflows, forms, etc.) in HubSpot., • Segmentation & Personalization: Manage lists, audience segmentation, and personalization strategies to increase engagement and conversion rates., • Reporting & Analytics: Create and maintain HubSpot dashboards to track campaign performance, lead funnel health, and revenue impact., • Collaboration: Work closely with Marketing, Sales Operations, and Revenue Operations to align campaign execution with pipeline and revenue goals., • Data Quality: Maintain clean, structured data within HubSpot, including campaign naming conventions, tracking, and attribution setup., • Insights: Translate campaign and funnel data into actionable recommendations for Marketing and Sales leadership., • Best Practices: Stay up to date on HubSpot product updates and marketing automation trends, applying them to improve performance. How Success is MeasuredHere’s how we’ll know you’re making an impact and raising the bar:, • Marketing Qualified Leads (MQL) to Sales Accepted Leads (SAL) conversion rate improvement quarter over quarter, • Funnel performance: measurable increases in conversion rates across key stages (MQL → SQL → Opportunity → Closed/Won), • Marketing Efficiency Ratio (MER): maintained or improved within target range, • Customer Acquisition Cost (CAC) to Customer Lifetime Value (LTV) ratio: optimized to achieve sustainable growth, • Closed/Won and Closed/Lost insights: consistent reporting and actionable recommendations driving revenue impactWhat You Bring Your unique talents are what make you shine. For this role, success looks like:, • 3–5 years of hands-on experience in HubSpot Marketing Hub., • Proven track record of building and optimizing marketing campaigns within HubSpot., • Strong understanding of full funnel reporting enabled through Hubspot with B2B marketing funnel metrics and revenue operations workflows., • Deep understanding of paid media campaign tracking within HubSpot as well as related lead scoring, marketing attribution and campaign ROI analysis., • Strong experience in HubSpot to Salesforce workflows and integrations; this role will partner with the technical expert in data governance and data or platform integrations., • Experience collaborating cross-functionally with Sales Ops and Rev Ops to provide meaningful cross-company reporting against campaigns., • Strong communication skills, capable of translating data into insights for non-technical stakeholders, • Strong reporting, analytics, and data storytelling skills., • Detail-oriented with excellent organizational and project management skills. Ready to Join? If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and Better. Together.The Fine Print (That Really Matters)At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay between $105,00-$125,000. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable. PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law. This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees. Powered by JazzHR 4UhQFPa0G6

Job Description General Manager Location: San Diego, California 92101 Overview A fast-growing restaurant group originating in San Diego is seeking an experienced General Manager to lead a high-volume Baja inspired fast casual location. The concept is known for fresh press tortillas, authentic street style, quality ingredients prepared in house daily, and a lively guest experience. With multiple new openings planned, this role is key to driving operational excellence and team development in a brand with strong momentum. Key Responsibilities • Lead daily operations with a strong presence in both the front and back of house, • Ensure fast, accurate, and high quality service during peak rush periods, • Manage food and labor costs to meet financial targets, • Recruit, train, and develop future leaders in the business, • Maintain a clean, safe, and well organized environment that supports productivity, • Oversee inventory, ordering, prep, and food safety systems, • Uphold brand standards and ensure every guest has a great experience, • Communicate goals clearly and follow through on execution Leadership Expectations • Calm and confident leadership in fast paced service environments, • Hands on coaching and development of team members, • Strong accountability and recognition culture, • Focus on growing people and building a deep bench of talent Qualifications • Two or more years of General Manager experience in fast casual or high volume operations, • Familiarity with scratch cooking and cost management systems, • Strong hospitality mindset with attention to detail, • Able to maintain standards and energy during peak traffic Compensation • Annual base salary between 80,000 and 90,000, • 20 percent bonus opportunity based on performance KPIs, • Ten days combined PTO and sick time, • No company medical insurance provided, • Higher wages are intended to help offset the benefits gap, • Target schedule is 45 hours per week

Job Description Job Title: Brand Marketing Intern / Assistant (Waxing the City Carmel Valley) Type: Internship (Unpaid) Schedule: Part-time Weekend availability required for event pop-ups Location: San Diego, 92130 About the Role: Waxing the City is seeking a motivated Brand Marketing Intern/Assistant to support both our marketing efforts and studio operations. This role is ideal for someone who enjoys engaging with the community, learning the business side of beauty, and helping create an excellent in-studio experience. Youll gain hands-on experience in marketing, event coordination, and day-to-day operational support within a growing, startup-style studio. What Youll Do: Marketing & Outreach • Assist with email outreach to local communities, groups, schools, and small businesses, • Participate in in-person outreach, introducing Waxing the City to the neighborhood, • Support weekend pop-up events, community activations, and onsite partnerships, • Help organize and assist with event set-up, coordination, and follow-through, • Share information about our services, promotions, and offerings, • Track outreach activities and report efforts to our Studio Marketer, • Contribute creative ideas for partnerships and local marketing strategies Studio Operations • Assist with inventory management and restocking supplies, • Support supply control, organizing back-of-house materials and tracking usage, • Help maintain studio cleanliness and presentation standards, • Support client satisfaction efforts, ensuring guests feel welcomed and taken care of, • Assist with client retention effortssharing promotions, follow-up processes, and supporting loyalty initiatives, • Help with small daily operational tasks as needed to keep the studio running smoothly What Were Looking For • Friendly, outgoing, and confident communicating with new people, • Strong interest in the beauty, skincare, or wellness industry, • Comfortable with both community outreach and in-studio tasks, • Reliable transportation for events and outreach, • Weekend availability required, • Organized, self-motivated, and eager to learn, • Professional, positive, and collaborative attitudeWhat Youll Gain, • Hands-on experience in:, • Local marketing outreach, • Event planning & execution, • Studio operations & supply management, • Community networking, • Business development from the ground up, • Opportunity to work closely with a startup-style team, • Real exposure to marketing strategy and operational workflows, • Performance recognition rewards for any sales or memberships generated from your outreach

Job Description Remediation Technician About us: All Dry is a premier, nation-wide water mitigation and mold remediation service provider. We pride ourselves on providing exceptional customer service with a focus on professionalism, communication, respect, urgency, savings, and right-the-first time. Come join a high-performing team dedicated to providing the very best property remediation/cleanup services available! Why work for All Dry? · Competitive pay and benefits. · Start a new or jump-start your career, with unmatched opportunities to grow. · Our culture. We believe in: o Diversity, equity, and inclusion o Telling the truth, doing what we say, and what’s right o Working as a team and helping one another o Solving problems and growing each day o Kindness, respect, and compassion The role: We are looking for a team-player/positive person with a passion to help others to join our operations team! This role is an hourly full-time position. You will provide jobsite leadership and exceptional customer service, reporting to the general manager. Your focus will be working hands-on with the team to resolve our customer’s water and mold problems. The role will afford you opportunities for advancement as the company grows and according to your qualifications. Help us make “All Dry” a household name, and the number one service people think to call when disaster strikes! Basic Qualifications, Experience, Education: · Required: o High School diploma or equivalent o Valid driver’s license o Satisfactory driving record/background check o Experienced with computer tech, e.g. computers, smart phones, tablets o Excellent attitude · A plus: o Restoration, marketing/sales/customer service experience o Experience with power tools/instrumentation/devices o Safety training, certifications, and/or other licensing e.g. IICRC certifications o Excellent organizational, time-management, oral/written communication, and interpersonal skills · Strong plus: o Maintenance, mechanical, carpentry, plumbing, construction, etc./other handywork experience o Leadership, prior supervisory, and multilingual skills Job Requirements: · Able/willing to: o travel locally o work flexible hours o climb ladders, work at height and confined spaces o walk and stand for long periods of time including driving, sitting o routinely perform repetitive physical labor for sustained periods of time including pushing, pulling, lifting o lift up to 50 lbs o follow instructions/procedures and perform basic problem-solving o perform all aspects of remediation jobs according to training while providing excellent customer service independently/under limited minimum supervision · Above all we are looking for positive attitudes, motivated people who share our strong desire to help our community and one another. We will teach the rest! Core Responsibilities: · Maintain vehicle and equipment in a clean, safe and ready state. · Report into pre/post job briefings. · Follow basic operating procedures and complete physical and electronic paperwork, forms, and checklists. · Safely travel to job sites · interact with customers including explaining job scope with property owner while providing excellent service · Perform basic calculations, write, monitor and complete jobs using software. · setup and breakdown job sites, plan out and clean up water and mold, applying remediation techniques/using tools and instruments · Assist with planning, coordinating, training, job quoting, etc. as required by senior staff/management. This list is intended to represent basic responsibilities, but you may be called upon for other tasks based on the needs of the business. Compensation: $22-$30 per hour.depending on experience Commissions Plus Benefits

Job Description JRAD is seeking candidates for Tactical Data Link Analysts who are responsible for coordinating and supporting the daily operations of Tactical Data Link (TDL) systems. Provides training to designated range personnel on the functionality and usage of TDL equipment. Roles/Responsibilities: • Serve as the primary point of contact for operational and interoperability issues related to TDL systems., • Coordinate with external TDL agencies, including training and testing facilities, to ensure that system software, hardware, and architecture are up to date., • Recommend and support the implementation of system modifications and capability upgrades., • Conduct cost analysis, optimization studies, engineering evaluations, and system integration/installation efforts as needed., • Collaborate with engineering personnel to drive capability improvements., • Work with configuration management to document and maintain baseline configurations of TDL systems. Required Skills and Education: • Experience in TDL operations and system integration., • Strong coordination and communication skills., • A background in engineering or technical support roles is preferred., • Familiarity with configuration management processes. Security Clearance: • Secret Clearance with the ability to obtain TS When you work for JRAD you will never be just a number. We put people before profits! JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees: • Health Insurance, • Dental Insurance, • Vision Insurance, • Life & Accidental Death and Dismemberment Insurance, • Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care, • Disability Insurance, • 401K Plan, • Tuition Reimbursement JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions. PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.

Job Description We Treat is expanding our sales team and looking for an outstanding people person who hopefully has medical spa/aesthetics industry experience and who can connect with our entrepreneurial clients, often women in need of empowerment and encouragement to make their dreams of operating a medical spa come true! If you love sales and are inspired by entrepreneurs in need of support in the medical spa industry, then we want to meet you. Job is in person, monday through friday, 8hr days minimum. We have a fun team in Rancho Bernardo, 11 total including the software engineers. Everyone is happy, we go out for lunch often, have free LA fitness memberships (which is walking distance), and are family owned. Join in time for our Christmas party! Company DescriptionElevate your aesthetic and wellness business with We Treat—a comprehensive solution designed for growth, compliance, and efficiency. Leverage the local practice finder to get patient leads, integrate online selling tools to boost revenue, and ensure regulatory compliance with built-in good faith examinations by licensed MDs and NPs, consent forms, and customizable protocols. Streamline operations with task tracking, messaging, and advanced interactive encounter notes for a superior patient experience.Elevate your aesthetic and wellness business with We Treat—a comprehensive solution designed for growth, compliance, and efficiency. Leverage the local practice finder to get patient leads, integrate online selling tools to boost revenue, and ensure regulatory compliance with built-in good faith examinations by licensed MDs and NPs, consent forms, and customizable protocols. Streamline operations with task tracking, messaging, and advanced interactive encounter notes for a superior patient experience.