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Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. $50,000-$80,000/year based upon experience What We Offer: * Medical, Dental & Vision Insurance * 401K Plan * Paid time off and vacation * Short/Long Term Disability * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family-owned and operated * Discounts on products and services BDC Responsibilities include: * Answering all incoming calls to the department and scheduling appointments * Answering all internet inquiries to facilitate appointments into the dealership * Making phone calls to customers after they have visited the showroom to find out about their experience * Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat * Maintains accurate sales documentation in CRM * Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions * Attends all staff meetings, trainings, and educational classes as required * Performs other duties as assigned BDC Qualifications: * Must have a clear, articulate, and pleasant speaking voice * Must be a self-starter * Customer service and/or telephone contact experience * Must be dependable and report to work every day on time * Must be friendly and upbeat and like talking on the phone helping people find answers to their questions * Must be able to address and answer customer requests via phone and e-mail * Strong organizational skills and the ability to effectively multi-task * Excellent bilingual communication skills a plus (writing and speaking) * Excellent follow-up skills * Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours * Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others * Must be a "people person" but still know how to control the conversation * Professional appearance and demeanor * Must have an excellent attendance record and a commitment to being on time * Excellent telephone skills * Proficient computer and internet skills * Sales experience a plus (any industry) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. s What We Offer: * Medical, Dental & Vision Insurance * 401K Plan * Paid time off and vacation * Short/Long Term Disability * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family-owned and operated * Discounts on products and services BDC Responsibilities include: * Answering all incoming calls to the department and scheduling appointments * Answering all internet inquiries to facilitate appointments into the dealership * Making phone calls to customers after they have visited the showroom to find out about their experience * Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat * Maintains accurate sales documentation in CRM * Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions * Attends all staff meetings, trainings, and educational classes as required * Performs other duties as assigned BDC Qualifications: * Must have a clear, articulate, and pleasant speaking voice * Must be a self-starter * Customer service and/or telephone contact experience * Must be dependable and report to work every day on time * Must be friendly and upbeat and like talking on the phone helping people find answers to their questions * Must be able to address and answer customer requests via phone and e-mail * Strong organizational skills and the ability to effectively multi-task * Excellent bilingual communication skills a plus (writing and speaking) * Excellent follow-up skills * Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours * Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others * Must be a "people person" but still know how to control the conversation * Professional appearance and demeanor * Must have an excellent attendance record and a commitment to being on time * Excellent telephone skills * Proficient computer and internet skills * Sales experience a plus (any industry) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Position Title: Social Worker Assistant Program Director Agency/Program: Secret Garden Status: Exempt Hours Per Week: 35 Salary: $68,000 Supervisor: Reports to Program Director Start Date: Immediate Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc. Work Environment: This position will spend time at the program site and have an independent (private) office. Travel: A minimum three days on-site per week and as needed. Remote work is arranged on the rest of the working days including meetings. (Subject to change.) About Barrier Free Living (BFL) Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. About Secret Garden One of Barrier Free Living’s longest-standing programs is the community-based domestic violence program, otherwise known as Secret Garden, which provides case management, safety planning, occupational therapy, short and long-term individual trauma-informed counseling, advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems, and referrals to outside services. These services are provided at Secret Garden’s main office, as well as Family Justice Centers located in the five boroughs Role Summary Manages and mentors program staff, including hiring, training, and performance evaluations, to ensure a positive and productive work environment. A detail-oriented leader who supports a program director by overseeing daily operations, managing staff, and implementing strategic initiatives. Responsible for program coordination, budget management, and ensuring operational efficiency and compliance with organizational goals. Responsibilities ● Provide supervision to program staff, including support with monthly statistical reports, grant-related reporting, and overall performance management ● Supervise graduate-level social work interns, including completing required SIFI responsibilities ● Maintain a small caseload of survivors of domestic violence living with disabilities, offering individual counseling and facilitating support groups ● Prepare, review, and submit monthly and quarterly program reports and statistical summaries to the Program Director ● Oversee day-to-day program operations, including managing staff schedules, timesheets, and internal communication ● Provide oversight of the program’s financial empowerment services, including service delivery and required reporting ● Coordinate program activities, workshops, and special events for participants and the broader community ● Develop and maintain collaborative relationships with community partners and organizations involved in special projects ● Assist with program development efforts, including contributing to grant proposals and requests for proposals (RFPs) ● Develop and deliver trainings, and represent the program at outreach, education, and community engagement events ● Provide information, support, and resource navigation to survivors of domestic violence with physical, psychiatric, cognitive, sensory, and/or developmental disabilities who contact the hotline ● Conduct telephone screenings and respond to inquiries received through the domestic violence hotline and online chat ● Participate actively in staff meetings, case conferences, partner meetings, and professional trainings ● Support general office operations including managing petty cash, processing transportation reimbursements, and maintaining administrative systems ● Provide front desk coverage and hotline coverage as needed, including forwarding and unforwarding hotline calls ● Participate in program committees, internal trainings, and offer support to colleagues as needed to ensure smooth program functioning Qualifications ● LMSW required minimum ● A minimum of three years’ experience ● Social services experience with survivors of domestic violence and persons living with disabilities preferred ● SIFI (Seminar in Field Instruction) certification or eligibility to participate in SIFI required ● Strong knowledge in navigating organizations, systems and community based resources in New York City ● Ability to work in team, collaborative, multidisciplinary and crisis management environments ● Awareness of anti-bias and trauma-informed care preferred ● Computer skills required ● Strong abilities to advocate on behalf of survivors ● Effective written communication and interpersonal skills Equal Opportunity Employer BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Global Care Navigator Schedule: 12pm to 8pm EST Monday-Friday Our mission: to eliminate every barrier to mental health. Spring Health is a mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Spanish. French Canadian or other language(s) fluency is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Care Navigator/Support Coordinator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state of Residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and Spanish communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment with constant change as we build out our global presence Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values Hypergrowth meets impact What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient, • You get to be part of a winning team that opens doors in the future The target base salary range for this position is $80,000 - $100,000 annual and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description PEER COORDINATOR QUEENS SUPERVISED RELEASE PROGRAM CJA's work seeks to reduce jail overcrowding and unnecessary detention in New York City. Are you a certified Peer Specialist interested in assisting program participants in your community? Are you interested in helping us implement a more person-centered, recovery-oriented, trauma-informed approach? Would you like to help change how arrested individuals view the criminal justice system? Join our team of multi-disciplined professionals! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 280 employees, citywide. PROGRAM SUMMARY The Criminal Justice Agency (CJA), a non-profit organization under contract with the City of New York to provide pre-trial and research services to the courts, operates a Supervised Release Program in Queens Criminal Court. The program, which operates during the day and night court in Queens screens defendants charged with non-violent felony and misdemeanor offenses that present a substantial likelihood of detention. CJA screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance abuse and mental health, and agreeing to program monitoring of court appearances and re-arrests. This is a great opportunity for a dynamic, resourceful, service-oriented individual with lived experience and a background in providing support to high needs populations with criminal court involvement, and a commitment to helping participants avoid harmful behaviors leading to re-arrest and disconnection from community support systems. Position Summary The Peer Coordinator reports directly to the Peer Supervisor and supports all peer team coordination tasks and administrative duties. The Peer Coordinator is also responsible for providing holistic, person-centered support and mentorship to a team of Peer Specialists. The Peer Coordinator also facilitates internal and external wellness and recovery groups for staff and program participants. They will also serve as the direct liaison between external organizations and the peer staff when helping clients understand the benefits of referrals being made. PRIMARY RESPONSIBILITIES In this role, you will report directly to the Peer Supervisor. You will be tasked with the following responsibilities: • Provide support and mentorship to a team of Certified Peer Specialist., • Support the Peer Supervisor with all team coordination and administrative duties, including review and assignment of Peer referrals and re-arrest/mandatory programming/weapons charges cases. The Peer Coordinator will serve as acting Peer Supervisor in the Supervisor's absence., • Conduct internal program chart reviews on a quarterly basis, as well as capturing data and tracking outcomes of referrals and assignments., • Support the Peer Supervisor in the development and facilitation of evidence-based groups, training, and team-building activities to increase team engagement and development. Will also assist with the onboarding of new Peer staff., • Assist in ensuring the team is adhering to all QSRP and agency policies and procedures, • HS Diploma is required. Some college preferred., • OASAS/OMH Peer Specialist Certification (both NYS Certified Peer Specialist and NYS Certified Recovery Coach or Certified Recovery Peer Advocate) required., • 3 years of professional experience as a Peer Specialist, Peer Advocate, or Peer Counselor in a Behavioral Health or Criminal Justice setting required. Experience providing community-based Peer support to underserved communities and populations required., • History of lived experience in recovery and/or the criminal justice system required. As an individual who actively participates in their own recovery from mental illness and/or substance use, must be willing to appropriately and effectively utilize their recovery experience to engage and support others, • Strong knowledge of and demonstrated ability to apply person-centered, recovery-oriented practices and principles, • Strong proficiency in using computer software applications such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook), email, web browser and database/file management systems required, • Experience with online communication tools such as video conferencing (Teams, Zoom, etc.), chat, and collaboration software required, • Certification in Wellness and Recovery Action Planning (WRAP) and Intentional Peer Support (IPS) preferred, • Knowledge of NYC Court Operations, preferred, • Familiarity with Pretrial/Supervised Release, Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of community-based treatment programs (substance use, mental health, etc.) and other support services and resources (housing, education, employment, vocational, etc.), • Ability to maintain professional boundaries and confidentiality in compliance with agency and state guidelines, • Ability to work independently and as part of a multi-disciplinary team, • Proficiency in exercising sound and quick judgment, • Excellent communication, written documentation, and interpersonal skills, • Effective group facilitation skills, • Demonstrated professionalism and reliability with excellent time and self-management skills, • Computer literate with a willingness to learn and adapt to modern technologies and software applications as needed for the position, • Must be willing to work evening and weekend hours, as operations expand, • Willingness to travel via public transportation to conduct community visits with participants This is a visible role with direct client-facing responsibilities, engaging with clients, staff, and other stakeholders. The successful candidate will possess the required qualifications and skills, and the ability to work in person 5 days a week. • Hours for this role will be: Monday-Friday 9-5, • Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations. SALARY: $58,349.20 Location: QUEENS, NY CJA VALUES Each employee should embody the following core values in their work at CJA: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description About Us: Insurox is a tech-driven independent insurance agency that supports small business clients nationwide. With access to over 150 carriers and a strong service infrastructure, we help businesses stay protected and grow confidently. Position Overview: We are looking for a detail-oriented Commercial Lines Account Manager to provide exceptional service and support to our business clients. You will manage accounts, handle renewals, issue certificates, and assist with client inquiries and policy changes. Responsibilities: * Manage and service a book of commercial clients * Handle renewals, endorsements, COIs, audits, and billing questions * Act as a liaison between clients and carriers * Maintain accurate documentation in our systems * Assist producers with pre-renewal strategies and cross-selling opportunities * Deliver excellent customer service via phone, email, and chat Requirements: * Active Property & Casualty license (required) * 2+ years of experience in commercial lines servicing * Strong knowledge of commercial policies (GL, BOP, WC, Auto, etc.) * Excellent organizational and multitasking skills * Proficiency with agency management systems and Microsoft Office Benefits: * Supportive team environment * Competitive salary * Paid time off and holidays * Health, dental, and vision coverage * Opportunities for growth and advancement Powered by JazzHR jJNEO4awOL

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Temporary Care Support Coordinator to join our Care Support team! The Care Support Team maintains a dedicated focus on ensuring members and providers are incredibly satisfied with the Spring Health platform by coordinating various aspects of care delivery. The Temporary Care Support Coordinator will serve as the primary point of contact for our valued covered lives, members and providers, providing exceptional support and assistance through inbound and outbound communication channels included but not limited to an estimated 7 hours managing inbound calls, email, and chat platform, and ensuring timely and accurate service that exceeds our customer's expectations. This is a non-clinical support role. This is a temporary position with the opportunity to extend or become permanent full-time based on performance and/or business needs. As a temporary (contract) position, this role is not eligible for any non-statutory benefits. Flexibility required to support occasional shift adjustments (depending on business needs), ability to work 1 weekend per month and at least 4 holidays per year. Advance notice will be provided when possible. This position reports to the Care Support Team Lead. You must be willing to work any of the shifts listed below. While we always strive to accommodate your preferred choice, we cannot guarantee it will be possible. Shift confirmation will be provided upon receiving an offer. • 8:00 AM-4:00 PM EST, • 9:00 AM-5:00 PM EST, • 10:00 AM-6:00 PM EST, • 12:00 PM-8:00 PM EST, • Supporting an estimated 7 hours daily on telephonic support to our members and providers., • Providing agility and flexibility to support the volume of work that can fluctuate depending on customer demands and launch schedules., • De-escalate situations by actively listening to members' and providers' concerns and adopting a solution-focused approach while maintaining a high standard of client satisfaction and adherence to company policies and procedures., • Provide timely and effective support to members and providers through phone and email communication channels, while maintaining accurate records of interactions., • Manage all things care coordination, including but not limited to: maintaining patient charts, rescheduling appointments, executing prescription authorization forms and facilitating the release of documentation between members and providers., • Analyze and troubleshoot technical issues submitted by members and providers., • Communicate sensitive information effectively and empathetically., • Serve as a compassionate advocate for clients, ensuring their needs are met within the scope of Spring Health's services and resources available., • Member satisfaction via survey responses., • Consistently addressing inquiries and requests promptly and effectively, demonstrating responsiveness and reliability in service delivery., • Successfully managing escalated cases to resolution, ensuring that concerns are addressed in a timely and compassionate manner., • Actively contributing to process improvements aimed at enhancing service delivery, overall satisfaction, client needs and contributing to product improvements., • Collaborating effectively with internal and external stakeholders to facilitate seamless care transitions and support comprehensive care plans., • Ability to navigate sensitive customer needs in a resilient manner, • At least one year of customer service experience., • Ability to work independently, prioritize tasks, and manage time effectively in a dynamic environment., • Experience working with individuals with diverse backgrounds and needs., • Proven experience in handling sensitive information or supporting individuals in distress., • Strong empathetic listening skills., • Ability to maintain composure and professionalism under pressure., • Understanding of confidentiality and privacy regulations/policies., • Exhibit resourcefulness, creativity, ambition, and a strong problem-solving mindset., • Ability to thrive in a fast-paced, dynamic environment while meeting the performance metrics of the role., • Technical proficiency, including the ability to troubleshoot and guide effectively., • A designated private work environment to ensure adherence to data privacy and integrity., • Experience working in Jira, Zendesk, and other ticketing systems preferred, • Experience in a phone support role working with sensitive health information preferred Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Title: Authorizations Specialist The Impact You Will Have: Liberty Home Guard is the country’s fastest-growing and best-rated home warranty provider. We are looking for an Authorizations Specialist to join our team in ensuring the accuracy and efficiency of home repair approvals. As an Authorizations Specialist, you will play a key role in reviewing and authorizing repair or replacement services, negotiating with vendors and technicians, and ensuring all claims adhere to company guidelines, ultimately contributing to the satisfaction and timely resolution of our customers' needs. Your duties and responsibilities include but are not limited to the following: * Gather comprehensive home system and appliance malfunction diagnoses from technicians. Employ astute questioning techniques to ensure the accuracy and relevance of the information provided, preventing the authorization of incorrect repairs or replacements and ensuring alignment with approved solutions. * Consistently negotiate with vendors and technicians during every call to secure competitive rates and cost-effective solutions for repair and replacement services, ensuring adherence to pricing guidelines and oaring;btaining necessary approvals. * Employ exceptional communication skills to deliver service via phone, email, live chat, and any other designated communication channels. * Handle both inbound and outbound calls seamlessly, strategically navigating the workflow to ensure effective communication with technicians, customers, and other departments. * Collect a thorough diagnosis, including unit information, part numbers, and the cause of the breakdown. * Authorize estimates within provided guidelines by promptly and accurately issuing approvals for repair or replacement services. * Ensure that repair costs fall within pricing guidelines. * Identifies and resolves customer-technician discrepancies by skillfully navigating designated Slack channels, and escalating requests for additional assistance when necessary. * Place authorization codes on hold as necessary to ensure careful consideration and review before finalizing approvals. * Maintain records of interactions with both customers and technicians, process accounts, and archive documents. * Communicate with professional repair providers to verify various matters, including pricing, services, industry trends, and trade-related issues, in coordination with the Vendor Relations Team. * Ensuring technicians adhere strictly to procedures and terms outlined in our policies. * Provide clear feedback and reprimand technicians who violate company guidelines, to ensure quality standards in customer satisfaction and claim resolution time. * Coordinate with Accounts Payable in processing disputes and investigating problematic situations related to technician errors. * Follow communication procedures, guidelines, and policies, including but not limited to following proper call center and customer service etiquette. * Effectively manage a large amount of calls, approximately 60-80 calls per day. * Evaluate and decide on the most suitable course of action, determining whether repair or replacement is the optimal solution for a unit. * Have thorough knowledge of the terms and conditions of each type of Protection Plan provided by Alphacom’s clients. * Provide feedback to management regarding customer comments to develop ideas for improved services, processes, and procedures. * Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring To The Team: * Negotiation skills * Strong attention to detail and goal-oriented. * Strong analytical, decision-making, and problem-solving skills. * Excellent communication and presentation skills. * Commitment to excellent customer service. * Ability to multitask, prioritize tasks, and manage time effectively. * Excellent phone etiquette and active listening skills. * Flexible, proactive, and self-motivated. This letter agreement supersedes and replaces any prior agreement, representations, or understandings (whether written, oral, implied, or otherwise) between you and the company and constitutes the complete agreement between you and the company regarding the subject matter set forth herein. This letter agreement may not be amended or modified, except by an express written agreement signed by both you and a duly authorized officer of the company. Pay Rate: * $18-$22 an hour based on experience. * This position is in person in our South Brooklyn office Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job DescriptionSalary: Depending on Relevant Experience oneZero Financial Systems is a global software development company with offices in the USA, UK, Singapore, and Australia. Our platform, deployed with over 200 financial entities worldwide, empowers banks, brokerages and hedge funds with cutting-edge trading technology. OneZero's core product features a high-performance trading environment with real-time integrations with some of the world's leading banks and financial institutions. Over the last few years, oneZero has seen a surge of interest from our client base in trading digital assets like bitcoin and other cryptocurrencies. Our platform is primed and ready to support this emerging asset class, allowing our clients to actively participate in the digital asset space 24 hours a day, 7 days a week. Were excited to expand and evolve our support model to accommodate the continuous trading hours of these digital assets. This change will also put us in the perfect position to handle the transition of traditional OTC FX markets to extended off-hours trading. Come and join the oneZero team to collaborate on this brand-new industry dynamic! oneZero earns 2025 Great Place To Work Australia Certification oneZero is proud to have been named one of Business Intelligence Group's Best Places to Work for three consecutive years: The Boston Globe names oneZero a Top Place to Work in 2022, 2023, and 2024: Please see oneZero featured in e-Forex Magazine to learn more about the company and our dynamic team Job Description: The Application Support Engineer position supports customer-facing operations by responding to operational and business issues. This position is also responsible for planning, deploying, and supporting client implementations of oneZero's products. This position will be responsible for planning and executing weekend activities in coordination with our existing Monday-through-Friday support team. This work will include carrying out upgrades and migrations for the oneZero application software, processing client service requests, and providing application support to clients over the phone, email, and live chat. The successful applicant for the Application Support Engineer position will be required to work full-time hours spread across set days during the usual business week and weekend. The typical schedule will be four weekdays and one weekend day per week. This is subject to an initial 8-week training period from the commencement date, during which all work will be performed Monday to Friday. Specific Duties: • Monitor production systems and analyze alerts to determine severity, business impact, and appropriate response strategy using technical expertise and operational experience., • Investigate system anomalies by correlating logs, metrics, and traces to identify root causes and determine remediation approaches., • Determine and execute appropriate corrective actions based on assessment of technical risk, business impact, and available remediation options (e.g., service restarts, failovers, configuration adjustments, rollbacks)., • Exercise independent judgment to balance response speed against technical risk when selecting among multiple remediation options in consultation with industry best practices., • Evaluate incident severity and business impact to determine when immediate action is warranted versus when to coordinate with engineering teams for complex or systemic issues., • Evaluate and enhance runbooks, operational procedures, and monitoring strategies based on operational experience and evolving system requirements., • Plan and coordinate deployments by assessing risk, determining validation strategies, monitoring key performance indicators, and making go/no-go decisions during rollout phases., • Plan and execute client implementations by evaluating readiness criteria, identifying technical dependencies, determining deployment sequencing, and designing validation strategies for bridging, aggregation, and reporting components., • Assess client connectivity requirements and infrastructure readiness, making informed recommendations about configuration approaches and integration patterns to ensure successful production transitions., • Partner with client-facing teams to assess operational risks, define technical requirements, and determine handover readiness for steady-state support., • Identify recurring operational patterns and design automation solutions (scripts, tooling, monitoring enhancements) that improve efficiency and system reliability while maintaining appropriate safety controls., • Analyze operational outcomes and document decisions, rationale, and results for auditability and continuous improvement., • Lead post-incident analysis by evaluating contributing factors and recommending process improvements, monitoring enhancements, or architectural changes., • Analyze trade execution issues, pricing anomalies, and connectivity problems by evaluating FIX/API message flows to determine whether issues require operational intervention or engineering escalation., • Assess and validate client onboarding prerequisites (API credentials, connectivity parameters, spread and routing configurations), making informed judgments about deployment readiness and identifying gaps requiring resolution., • Evaluate liquidity provider and platform connectivity issues, determining whether problems stem from configuration, network, or systemic factors., • Respond to client inquiries by analyzing technical issues, determining appropriate solutions, and providing guidance within SLA commitments., • Assess recurring client issues and technical patterns to identify opportunities for documentation improvements, process enhancements, or engineering solutions., • Ensure operational activities adhere to security best practices and change management procedures, exercising judgment about appropriate controls for different types of changes., • Handle sensitive client credentials and configuration data according to established security frameworks, making risk-based decisions about access and handling procedures., • Exercise judgment in determining appropriate response urgency and escalation based on business impact, technical severity, and client criticality for issues including latency spikes, connectivity problems, trade discrepancies, and configuration gaps. Required Skills: • 3+ years in production operations, site reliability engineering, or technical support for mission-critical systems., • Basic Linux system administration skills and networking knowledge (diagnostics, troubleshooting, performance analysis)., • Experience using monitoring and observability tools to diagnose system behavior and performance issues., • Demonstrated ability to analyze complex technical issues, evaluate remediation options, and make sound decisions under time pressure., • Clear written and verbal communication skills for incident documentation, client interaction, and cross-team collaboration., • Scripting (Python, Bash, PowerShell or similar) for simple automation and reporting., • Direct experience supporting or onboarding technical client integrations (readiness checks, configuration validation, data flow verification)., • Familiarity with bridging, aggregation, and reporting integration patterns (or demonstrable ability to learn them rapidly). Attractive Skills: • Exposure to realtime data or financial technology environments., • Container platform familiarity (Docker, for example, ECS, or Kubernetes)., • Streaming / messaging systems (Kafka, Kinesis, or similar)., • Basic performance troubleshooting (resource usage, latency, responsiveness patterns)., • Foundational security hygiene (least privilege, credential handling best practices)., • VMware virtualization exposure., • Administering MetaTrader (MT4/MT5) servers or related components., • Advanced PowerShell or broader programming (Go, Java, .NET) for tooling enhancements., • Supporting financial services clients in production triage contexts., • Knowledge of core financial markets concepts (pricing, spreads, order flow)., • Brokerage middle or back office operational experience (trade capture, reconciliation, reporting)., • Experience automating repetitive operational tasks (scripted runbook wrappers, small tooling improvements). the salary range for this role is $80,000- $140,000, depending on relevant experience

Job DescriptionAbout Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our new New York City office (opening January 2026). About The Role: Taskrabbit is at a pivotal moment in our journey, transforming our data capabilities from a supporting function into a strategic driver of growth and innovation. We're seeking a visionary and highly accomplished Senior Director of Data to lead this critical transformation. This is a unique opportunity to build a best-in-class data organization, embed a data-driven culture, and unlock significant business value by leveraging our most valuable asset: data. Reporting directly to CPO, you will be responsible for defining and executing Taskrabbit's overarching data strategy. You will lead and scale a diverse and talented team encompassing the current teams Data Science, Data Engineering, Machine Learning Engineering, and Product Analytics, ensuring a cohesive, high-performing, and impactful data ecosystem. What You'll Work On: • Define and Execute Data Strategy: Own, champion, and evolve Taskrabbit's data strategy, aligning it with the overall business strategy, our OKRs, and our long-term Product Vision. This includes advancing foundational projects like implementing our semantic layer and modernizing financial data architecture., • Drive Business Outcomes: Partner closely with EDDP (Engineering, Design, Data, Product) leaders and key business stakeholders to identify high-impact opportunities where data can drive tangible business results. You'll be accountable for measuring and delivering on the commercial impact of data initiatives, ensuring our efforts directly contribute to revenue growth, operational efficiency, and enhanced customer experience., • Lead and Grow a Diverse Team: Provide exceptional leadership and mentorship to managers and individual contributors across Data Science, Data Engineering, Machine Learning Engineering, Analytics Engineering, and Product Analytics. Foster a culture of technical excellence, collaboration, innovation, and continuous learning. Attract, hire, and retain top talent., • Drive Organizational Design & Optimization: Assess current team structures, roles, and responsibilities within the data organization. Strategically restructure team composition, reallocate resources, and redefine roles as necessary to optimize for efficiency, accelerate delivery on strategic data objectives, and better align with the evolving needs of the business., • Establish Data Governance and Quality: Implement robust data governance frameworks, including data ownership, quality management processes, standards, and policies (e.g., data standards, classification, access, retention). Drive proactive data quality management, ensuring accuracy and trustworthiness of data across the organization, from source to consumption., • Modernize Data Infrastructure: Oversee the strategic development and ongoing enhancement of our data platform and infrastructure (Snowflake, Airflow, dbt, etc.). This includes establishing production data model monitoring, and simplifying/consolidating redundant systems., • Drive Advanced Analytics & ML Capabilities: Lead the development and deployment of cutting-edge data science and machine learning solutions that directly impact product features, marketplace dynamics (e.g., pricing, matching), and operational efficiency. Establish standardized MLOps practices and a robust experimentation culture., • Empower Self-Service & Data Literacy: Develop a comprehensive semantic layer and enhance self-service analytics capabilities, democratizing data access and insights across the organization. Reduce reliance on central data teams for ad-hoc requests by empowering business users with tools and training., • Champion Data Privacy and Security: Embed data privacy and compliance (GDPR, CCPA) into all data initiatives from inception, ensuring legal adherence, ethical data use, and building user and partner trust. Partner closely with Information Security and Legal teams., • Foster Cross-Functional Partnership: Collaborate deeply with Product, Engineering, Finance, Commercial, Operations leaders, and other business stakeholders to embed data into product development cycles from the outset, ensure data requirements are proactively met, and drive data-informed decision-making across all functions. You'll ensure seamless communication and alignment with EDDP roadmaps to maximize data's impact., • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection., • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!, • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Virtual Customer Care Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Advisor at Sharecare, you will: Provide exceptional customer service through phone, email, and chat channels; Handle inquiries, complaints, and escalations with empathy and professionalism; Maintain accurate and detailed

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.Customer Service Representatives are responsible for resolving customer conce

This role includes assisting customers via phone, email, and chat in a remote work environment. A financial services company is seeking a Customer Support Agent to provide support for clients managing their retirement plans. Ideal candidates should have strong communication skills and previous custo

Job DescriptionCompany Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values • We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with., • We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company., • We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?, • We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve., • We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.Job Description We are seeking a dynamic Account Manager - Benefits to join our team in New York, United States. In this role, you will be responsible for managing key client relationships, developing strategic account plans, and ensuring exceptional customer satisfaction while driving business growth. • Act as expert employer resource and work closely with our sales team, co-brokers and referral partners., • Manage annual benefit renewal activities including pricing of benefit programs, analysis of options, and illustration of proposed benefit plans, • Assist with specific benefit related tasks and projects, including but not limited to, renewal documentation, file updates, compliance related items, and meeting preparation, • Liaison with benefit carriers and vendors on issue resolution and monitoring benefits service levels for clients, • Develop and maintain strong client relationships. Schedule in person meetings at least 4 times per year., • Strategize with clients on sales and renewals by analyzing and presenting to the client either by phone or in person., • Communicate any industry changes including federal regulations, state regulations and carrier guidelines., • Oversee quoting and spreadsheet presentations for all clients. Cross sell other product lines upon renewal., • Manage open enrollment meetings, address benefit inquiries, and assist members with completion of paperwork., • Complete new business and renewal carrier submissions while also executing all internal paperwork and procedures., • Assist client service team as necessary with resolving any service issues, • Handle or delegate client inquiries regarding claims, enrollments, carrier guidelines, and applicable procedures., • 3-5 years of proven account management experience, • Bachelor's degree in Business, Marketing, or related field, • Excellent interpersonal and relationship-building skills, • Strong written and verbal communication abilities, • Demonstrated experience in strategic planning and project management, • Advanced negotiation and problem-solving skills, • Proficiency in CRM systems and Microsoft Office Suite, • Strong analytical and organizational abilities, • Excellent time management skills with ability to handle multiple priorities, • NY / NJ Life & Health licenses required, • Delaware and/or Pa License a plus, • Computer proficiency required – MS Office suite, Excel, Word and Power Point required, Salesforce CRM a definite plus Additional Information Please see our company Benefits: • Medical, Dental, Vision, • Life Insurance and AD&D, • FSA / HSA, • Accident, • Critical Illness, • Hospital Indemnity, • Supplemental Health Insurance, • EAP, • Pet Insurance, • 11 Paid Holidays, • Flexible PTO Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”) is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer. Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What you'll be working on * Generate qualified pipeline through cold outbound and manage inbound interest * Drive top-of-funnel growth through targeted multi-channel outreach (phone, LinkedIn, email) * Advance opportunities through strategic discovery and qualification * Continuously expand and refine outbound strategy through prospecting and list curation by researching, testing, and prioritizing accounts * Partner with AEs to seamlessly advance qualified leads through the sales cycle * Act as Clarion's first voice to the market by representing our mission with credibility and empathy Requirements * 1+ years of experience in sales development, with a proven ability to drive cold outreach, run outbound campaigns, and consistently generate pipeline * Exceptional communicator with strong verbal and written skills, able to craft compelling messaging and confidently engage executives from day one * Gritty and self-motivated, with a bias toward action, persistence under pressure, and comfort navigating ambiguity in a fast-paced environment * Detail-oriented and metrics-driven, constantly focused on execution * Healthcare interest or experience: You're curious about healthcare workflows and challenges; experience selling into healthcare orgs is a strong plus * Sales tools fluency: Proficient with CRMs, outreach platforms, Sales Navigator, and other sales enablement tools * Excited to work from our NYC office 5 days a week You are a good fit if * You're naturally curious and creative, always asking sharp questions and thinking critically about how AI can improve healthcare operations * You're relentless, pushing through roadblocks with resilience and a solutions-first mindset * You're meticulous and organized, managing your pipeline with precision and never letting details slip * You're a systems thinker, constantly analyzing and improving what works to drive scalable results * You bring focused energy and genuine enthusiasm, showing up motivated by the mission every single day What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (20 min) [Virtual]: Quick conversation about your sales experience and passion for healthcare transformation. * Outreach Simulation (30 min) [Virtual]: Live role-play where you'll pitch Clarion to a "healthcare executive" and handle objections. * Take-home Exercise: Create a targeted outreach sequence for a specific healthcare segment demonstrating your research and messaging skills. * Team Day (3 hours) [In-Person]: Visit our New York office to shadow live sales calls, meet the team, and present your outreach strategy. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $80K - $120K

Job Description Jewelry Stylist (Part Time) - Brooklyn, NYC Our Jewelry Stylist provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in of our Williamsburg showroom location. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR lSS84LOpgH

Job Description Note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Who We Are We Didn’t Just Rethink PT. We Rebuilt It Around You. You became a PT to help people—not to sprint through stacked schedules or meet productivity quotas. That’s why we built Kins: a model that puts you back in control. Here, you treat one patient at a time—for a full hour—so you can deliver the kind of care you were trained to give. You set your schedule. You shape your caseload. And you earn more by focusing on better care, not more visits. This is physical therapy reimagined—so you can make a real impact, build the career you want, and finally practice on your terms. Pay * $75-$83/hour * uncapped referral bonus program of $750 for every physical therapist you refer after they complete 30 visits with Kins The Ideal Candidate Kins is looking for a skilled physical therapist who is passionate about changing the status quo in outpatient physical therapy. The ideal candidate will deliver high value care through a hybrid blend of in-home and virtual treatment sessions. If you take ownership over your schedule, communicate effectively, and have strong time management skills, this is a great opportunity for you! Qualifications * Current Licensed Physical Therapist in New York State * Completed state regulated CEU requirement in NYS * BLS certification * Commit to a minimum of 4 visits/week * Demonstrated excellent written & verbal communication skills * Excited to build and deliver a new model for achieving better clinical outcomes * Creative and flexible, but always puts the patient first * Excellent at forging successful and respectful relationships with the entire team * New grads are welcome to apply! * Job Type: 1099 independent contractor Responsibilities: * Evaluate, assess progress and provide plan of care and exercise prescription for patient caseload * Consistently ensure a world-class level of clinical care and patient experience * Document all treatments in our EMR * Communicate via chat and phone with patients and/or providers as needed If you are ready to enjoy more flexibility in your work schedule, earn increased pay, and become a key part of our journey, we would love to hear from you! Apply today and help us reimagine physical therapy!

Job DescriptionJob Description Frank Darling is a female-founded fine jewelry brand making custom engagement rings feel exciting, personal, and refreshingly human. Known for our modern design and sustainability-minded approach, we’ve been featured in Vogue, WSJ, Bloomberg, Glossy, and more. We’re looking for a Diamond Jewelry Sales Specialist (Internally called a Bespoke Designer) to join our team on-site. You’ll work closely with clients during one of the biggest moments of their lives—guiding diamond selection, translating inspiration into design, and creating a seamless, confidence-building experience from first hello to final sparkle. Key Duties and Responsibilities: * Respond quickly to inbound phone calls, chats, and emails. * Guide clients through the process of choosing a stone and finalizing the ring purchase. * Confidently provide feedback on the diamonds clients select from our website. * Confidently provide real-time diamond recommendations while chatting over the phone or on the website. * Advise clients on the four c's * Advise clients on the differences between lab-grown diamonds, natural diamonds, and Moissanite * Advise clients on all aspects of ring selection, from prong thickness to band thickness, setting style, and wedding band selection * Empower clients to feel confident in their once-in-a-lifetime purchase * Meet sales goals and close sales efficiently * Show diamonds over video chat and in person, and articulate the differences between different options * Work with the house gemologist to source, select, and present diamonds * Maintain and nurture client relationships as the main point of contact for all sales Requirements and Experience: * Strong knowledge of fine jewelry styles and trends * A keen eye for detail and a high level of empathy and professionalism * Ability to work proactively and think creatively to solve problems as they arise. * Organized and comfortable multitasking and juggling many client requests at once * Able to learn new computer programs efficiently and effectively * 3+ years of sales experience in jewelry, bridal, or luxury sales * Extremely detail-oriented * Excellent communication skills * GIA Degree a plus, but not required * Jewelry fabrication or design experience is a plus, but not required * Adobe Illustrator experience is a plus, but not required Job Details: * Full-time on-site role located in Brooklyn, New York * Office hours are 10AM to 6PM * Available schedules: Thursday - Monday * Salary: 60K base + monthly performance based bonuses Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! * 401k. Optional 401k program. * Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal-oriented team members to recharge * Performance-Based Bonuses. Monthly bonus for achieving sales targets * Disability and Life Insurance. * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

Job Description Jewelry Sales Consultant - Manhattan - Flatiron, NY Our Jewelry Sales Consultant provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Sales Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person and based in our Manhattan - Flatiron and Nolita showroom locations. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR LySvNtQzKy

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$21—$21 USD

As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year.Joining H&R Block as a seasonal,.Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat,

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development, • Receives and responds to customer inquiries., • Answer telephones in a professional manner., • Acts as the first point of contact for customer inquiries., • Respond to questions regarding hearing loss (following training)., • Communicate with customers using e-mail, chat, and other forms of communication., • Serve as a point of contact for customers to troubleshoot any issues they are having., • Create patient opportunities. PROVEN TRACK RECORD IN SALES A PLUS!, • Must be willing to travel to all 3 offices. (Bay Ridge, Sheepshead Bay, Brooklyn Heights)Requirements, • College degree (preferred)., • Experience in medical practice or healthcare front office (preferred)., • Experience with Microsoft Office, Word, Excel, • Exceptional time management, interpersonal, and verbal and written communication skills., • Proactive, organized approach to multitasking., • Ability to remain calm and think clearly under pressure and successfully navigate or diffuse tense situations., • English and Russian speakers preferred.Benefits, • Health Insurance (allowance towards), • Vision/dental plan, • Retirement plan, • PTO (Paid Time Off-sick, holiday vacation)Job Types: Part-time, Full-time Salary: $19.00 - $22.00 per hour

Job DescriptionCompany DescriptionDocsumo is a leading Document AI software solution designed to transform unstructured documents, such as invoices, bank statements, and tax returns, into structured and actionable data. Our technology enables businesses to automate document processing tasks, improving efficiency and reducing manual effort. With a focus on delivering accurate, scalable, and user-friendly solutions, Docsumo empowers global businesses to unlock the potential of their data for better decision-making. Join us in shaping the future of intelligent document automation. Role DescriptionThis is an on-site role for a Business Development Representative on a 6-month contract, specializing in B2B SaaS Sales. In this role, you will identify and generate leads, manage the sales pipeline, and conduct outreach to potential clients. You will nurture relationships with prospective customers, understand their business needs, and work closely with the sales team to convert leads into clients.Role Description • As a Sales/Business Development Representative, you will work closely with management to identify new opportunities and reach out to potential customers via calls, email & LinkedIn to set up discovery calls., • Develop sales opportunities by researching and identifying potential accounts., • Handling all incoming customer queries on our live chat., • Build and nurture relationships with prospects through thoughtful follow-up and consistent engagement, • Stay current with market trends, competitive landscapes, and emerging opportunities, • Maintain accurate and organized records in Hubspot, • Collaborate with Sales and Marketing teams to align strategies and messaging for effective lead generation and conversionWhat we are looking for, • Strong interest in launching a career in technology sales, • Tenacious, self-starting mindset with a collaborative spirit, • Excellent verbal and written communication skills, • Highly organized with exceptional attention to detail, • Comfortable learning new tools and systems (Hubspot experience a plus), • Prior experience in sales or customer service preferred, but not required, • Knowledge or interest in investment management and financial services, • Bachelor’s degree preferred, • Bonus - Experience with sales enablement or prospecting tools (e.g., Apollo, LinkedIn Sales Navigator) Application ProcesEmail the CEO of Docsumo with a video recording of yourself about your candidature & any other relevant details that you would like to share. Be brief - why sales, why startups, why Docsumo, what SaaS products do you use/admire, why you, anything else. Please include in the title of your email BDR VIDEO APPLICATION - {Your Name} In your email, please write list of 10 logos that you think would benefit from Docsumo & why. We will review your submission, we will have 2 rounds of interviews with the founders, 1 mock call to see how you pitch on the phone and 1 written assessment on how you research & pitch over email. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description New York, NY 10024 $20.00 an hour - Part-Time Monica + Andy is looking for kind, empathetic, and energetic sales associates to join our Customer Experience team! We are looking for experienced sales associates who will deliver exceptional customer service and create a joyful shopping experience across all of our channels—this includes our online business and our physical locations (our Guideshops). We are building a best-in-class omnichannel customer experience team. Our sales associates will service our Guideshop customers in their unique locations. They will also work on a national level as part of our email and chat customer service team. Monica + Andy is a digitally native, organic baby and children’s clothing brand. Inspired by the birth of her daughter, our Founder Monica Royer created Monica + Andy to deliver softer, organic fabrics, better-designed clothing and blankets, and a seamless, easy shopping experience for parents and gift-givers. We exist to personalize shopping for parents by creating joyful experiences and products without compromise. Our Sales Associates (Storks) are brand ambassadors. We are looking for Storks who are confident in their ability to naturally share our brand story and educate customers on our products and high-quality, organic fabric. We want someone who connects with and understands the needs of our parents and our gift-giving clients. You… ● Are empathetic and confident in your ability to genuinely connect with co-workers and customers. ● Love meeting and talking to new people. ● Have a desire to grow our brand and build a book of clients. ● Have a positive attitude and can motivate and lead by example. ● Have a keen attention to detail. ● Have excellent written and verbal communication skills. ● Have a love for and understanding of babies + children, and the big people who come with them. ● Must be willing to work weekends and holidays. ● Have a customer-centric mindset and are natural in providing excellent customer service. ● Outstanding problem-solving and time management abilities. ● Are able to answer customer questions in person and via chat, email, and phone ● Are a self-motivator and willing to work hard, roll up your sleeves, and build the brand. ● Bilingual (English/Spanish) is a plus. We... ● Value self-awareness, honesty, empathy, and good energy! ● Work hard because we love what we’re doing, but also believe in balance. ● Love babies + kids. And the big people who come with them. ● Will back up our talk with competitive compensation, challenging work, great coworkers, and the opportunity to build something. ● Are excited to hear from you! Job Responsibilities (Guideshops Customer Experience): ● Welcome every customer into the store with a warm, friendly greeting and smile ● Merchandise the Guideshop based on product availability and merchandising guidelines ● Answer the phone, help customers via chat and email; meet minimum daily ticket goals and response times ● Create a world-class customer experience for the Monica + Andy customer ● Offer help whenever needed to everyone ● Be the best brand ambassador for the brand you can be ● Build and maintain a client book, meeting daily sales goals ● Outreach to clients on a 1:1 basis with manager oversight to build sales and traffic ● Keep Guideshop clean and tidy at all times ○ Additional sanitizing and cleaning responsibilities will be a strict requirement of the job per COVID-19 OSHA guidelines (and any future CDC guidelines, if applicable). ● Take detailed notes to report back to the team on a daily basis (keeping track of Guideshop stats such as traffic, sales, AOV, inquiries) Job Responsibilities (Digital Customer Experience/Email/Chat/Prospecting): ● Learn and master all systems that we use to place orders, edit orders, process returns, and more. ● Write eloquent, thoughtful responses to our customers’ inquiries via email and chat ● Speak with customers on the phone on a regular basis to answer questions about products, policies, and order updates ● Process returns and order-related tasks in a timely manner to ensure we deliver the best customer experience possible ● Outreach to clients on a 1:1 basis with manager oversight to prospect new clients and communicate with existing clients Physical Demands: ● Physical demands include but are not limited to, high aptitude for standing endurance, lifting and carrying at least 25 pounds, climbing ladders to retrieve merchandise, various types, bending, and squatting. Monica + Andy is an equal-opportunity employer and makes employment decisions on the basis of merit. Monica + Andy policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Job Description:\n\nTURN YOUR SUMMER INTO SOMETHING EXTRAORDINARY – BECOME A SEASONAL JERSEY CITY ADMIN & OPS ASSISTANT DIRECTOR WITH KIDS IN THE GAME! Empower Staff, Inspire Campers, and Build a Summer That Matters. Kids in the Game provides unforgettable day camp experiences for hundreds of New York children across Manhattan, Brooklyn, the Bronx, and now Westchester & Jersey City! When you join the Kids in the Game summer camp leadership cohort, you’ll be part of a dynamic team of Camp Directors, Assistant Directors, and 275+ coaches running outstanding programming at our 13 summer day camps. THE KIDS IN THE GAME SUMMER CAMP EXPERIENCE Kids in the Game camps are where sports, creativity, and community come together to shape confident, compassionate, and connected kids. Every summer, our camps across New York City, Westchester & Jersey City bring together diverse groups of children to explore new sports, build friendships, develop positive social skills, and learn how to be part of a team. Our camps offer kids a uniquely designed blend of sports and games, arts and crafts, STEM enrichment, field trips, swim activities, theme weeks, and all-camp special events to make every week the highlight of a child's summer. Each day is fueled by energy, laughter, and belonging. Our team of camp leaders, specialists, and counselors create an environment where every child feels seen, supported, and inspired to try something new. We believe camp is more than a summer activity — it’s a place where kids discover who they are and who they can become. As a Certified B Corporation, we're also on a mission to positively impact the lives of all of our stakeholders - campers, families, staff, community members, and our partners. We’re looking for Assistant Directors who want to inspire the next generation of leaders, model and build emotional intelligence, boost kids’ confidence, create tight-knit communities, and bring inclusive camp programs into communities across NYC, Westchester & Jersey City. Your Leadership Can Change the Game — Join Kids in the Game This Summer. ADMIN & OPS ASSISTANT DIRECTOR ROLE & KEY TASKS As one of our Jersey City Admin & Ops Assistant Directors, you'll report to the Camp Director and work closely with the Programming & Off-Site Assistant Directors to oversee and manage camp operations. This role manages family and external communications (phone & email), camper registration and enrollment, operations systems (i.e. supplies inventory, purchasing, data management using spreadsheets and data tools), camp compliance and permits, documents and file management, and on-site administrative tasks. The Admin & Ops Assistant Director ensures everything behind the scenes is organized, accurate, and ready to run smoothly day to day. This role is deeply rooted in customer care, data and information management, superior organizational and administrative skills, and a high level of daily and weekly task execution. As an Admin and Ops Assistant Director, your goal is to help families feel supported, informed, and excited about their camp experience, supporting them through the registration process, greeting them each day, answering questions, and providing them with the best possible customer and child care experience. You’re also an on-site leader for the camp team, making sure the camp staff have the resources and information they need to be successful, and ensuring that we are fully complaint with Department of Health regulations and maintaining our safety procedures. We currently have 1 Jersey City and 11 New York based camp locations with the possibility of a Queens camp. The sites and addresses for the Jersey City location is:Jersey City:118 Ferry St. Jersey City, NJ 07307 You must be able to arrive by 7:30am daily via public transportation or personal transportation (car) and stay on-site until 5pm daily (and until 5:30pm twice per week to oversee after care activities). The Admin & Ops Assistant Director’s responsibilities include:Ambassadorship, Core Values & Camp CultureAmbassadorship: As one of the first and last people families interact with each day, you are the front-facing ambassador of our camp experience. You model our mission through warmth, professionalism, and clarity in every conversation—whether greeting families at drop-off, answering a concern with patience, or guiding them through paperwork and systems. You help families understand not just what we do, but why we do it and who we are.Camp Culture: Help shape the emotional feel of camp by setting a welcoming tone and supporting daily rituals like morning rallies, theme days, and family touchpoints. You help to create belonging through communication—ensuring families feel informed, connected, and proud to be part of the KING community.Ambitious: Lead with forward-thinking organization and problem solving. Look for ways to streamline systems, improve communication, and elevate the family experience. When you build stronger processes, you make space for deeper community connection.Positive: Set the tone each day with enthusiasm, optimism, and fun. You set the emotional temperature—staying upbeat, approachable, and calm even when things get busy or unexpected.Committed: Lead with consistency and reliability. Show up prepared, communicate clearly, and take ownership of your work. Model reliability that builds trust with families, staff, and your co-leadership team.Inclusive: Create spaces where families, staff and campers feel seen and included regardless of background, language, familiarity with camp, or comfort navigating systems. Meet families where they are and ensure everyone feels welcome and supported.Empathetic: Lead with compassion and care in every interaction. Understand that families are trusting us with what matters most to them—their children. Listen, validate concerns, and partner with them creating a safe and caring space at camp for them and their campers.Family Communication & Customer SuccessConduct outreach to potential camp families during the pre-summer weeksSupport open houses, fairs, and pre-summer marketing opportunities (virtual and in-person events in the spring)Serve as the primary daily point of contact for families at drop-off and pick-upAct as an ambassador for Kids in the Game and provide a high level of customer care and support to all families and partnersRespond to questions quickly and professionally across email, phone, and in-personSend daily reminders, weekly newsletters, and program highlights to build family connectionSupport parent onboarding to camp systems before and during the camp season (payments, forms, registrations)Flag camper concerns or updates to the Camp Director as neededWork closely with Kids in the Game Cx team to respond to inquiries and provide families with accurate information regarding their registration, balances, and other needs Enrollment & ComplianceTrack and maintain camper registration lists and weekly rosters in the registration and document management systems (Ultracamp, Docusign, Google Docs, Google Sheets)Send reminders to families to submit required camp registration paperwork prior to the first day of camp (phone, email)Monitor and collect missing paperwork, medical forms, consents, and follow-ups; track forms into registration portalRegister or rnter new or last-minute campers into the system on-siteCollect cash payments and process digital payments in registration portalKeep all camper and staff binders and files fully organized and up to dateSupport DOH readiness by preparing binders and files for site inspectionsDaily Camp OperationsArrive at the camp site by 7:30am daily to open the camp site, set up the morning arrival area, prepare daily rosters and print schedules, etc.Manage camper check-in & check-out systems; update daily attendance and follow up with absent campers’ familiesReview staff timesheets and sign-in/sign-out sheets; update daily attendance and follow up with absent staffCollaborate with Programming and Off-site Assistant Directors for swim, field trips, and special events planning and logisticsPrepare clipboards with daily schedules updated, rosters, swim & field permissions, allergy & medical information, and other relevant camper detailsRotate around the camp to conduct observations, engage with campers and staff, and become familiar with daily activitiesWork closely with assigned camp photographer to collect photos to upload to Waldo photo system and use in weekly newslettersOrganize and maintain supply inventory; order office & camp materials/equipmentAssist with facility readiness and general housekeeping when needed; maintain clean and organized camp office and equipment storage spacesSafety & ComplianceBecome familiar with and maintain compliance with all NYC Department of Health, American Camp Association, and Kids in the Game safety regulationsEnsure that staff certifications (CPR, First Aid, AED) are current and on-siteImplement and enforce all safety protocols—including camper supervision ratios, emergency procedures, and incident reportingCollect and submit incident reports in incident logs, escalating as needed for further incident reportingSupport in leading staff training on emergency response, first aid procedures, and appropriate camper management techniquesRespond to behavioral, medical, or environmental incidents calmly and effectively; communicate outcomes with families and leadershipMaintain a culture of psychological safety—ensuring every camper and staff member feels physically and emotionally secure SEASONAL WORK EXPECTATIONS & SUMMER SCHEDULEPre-Summer Work Expectations & Schedule Part time in-person & remote work from April to June dedicated to training, documentation & registration, family outreach, & parent orientationsAprilWeekly hours:5-8 hours per weekRemote & office hours for completing Admin Assistant Director tasksDay time OR Evening hours for trainingRemote work & tasks:Attend meetings with your Camp Leadership teams bi-weekly. Start preparing for the summer weeks (family engagement, registrations, camp payments, camper paperwork, communications, etc)Camp Directors will set periodic 1:1 check ins with the Admin Assistant Director to discuss enrollment, camp prep & family/staff communicationsSupport parent outreach and communicationAnswer questions and sending up relevant camp informationSupport in making camper phone calls and help parents register for camp or complete their registrationSupport with camp marketingHelp with virtual or in-person camp fairs/events in the community and open houses. You will help to promote the camp and answer parent questions at these events.Attend Camp Trainings and support in creating training materialsAdmin Assistant Director Trainings3 to 4 sessions starting in AprilAttend training specific to admin duties such as: operations, compliance, camper / employee files, customer success, parent communications, UltraCampSupport with Virtual or In Person Parent Open Houses with the Camp DirectorSupervise the chat rooms to answer questions and collect family informationIn-person expectations:Once a month attend meetings with Camp Teams and work on camper documentation at our main officeTraining requirements: New Hire OrientationTwo weeks after onboardingNew Admin & Ops Assistant Director virtual trainingsOnboarding & Permit Required Trainings:Anti Sexual HarassmentMandated ReporterMay - JuneWeekly hours: 10-15 hours per weekRemote & office hours for completing Camp Director tasksEvening & weekend hours for training (Saturdays)Remote work & tasks:Attend specific Admin & Ops Assistant Director meetings and check ins with our teamSupport parent outreach and communicationCollecting all outdated payments and camper paperwork before day 1 of campAnswer parent questions or concernsContinue Camp Leadership meetings and check insWrap up summer paperwork and files prepSupport in staff retention efforts and touch points with your camp staffPre-camp meetings / team outingIn-person expectations:Attend Camp Trainings and support in creating training materialsLeadership/All Staff/Camp Site Specific TrainingsCPR/First Aid/AED TrainingsAttend & Support all On Site Training Days for camp staff3 full days the week before camp beginsTimes and Days TBD (may include 1-2 Saturdays)Training requirements:Attend Admin Assistant Director TrainingsComplete in-person and virtual training in TalentLMSAttend in-person Camp Field Day trainingSummer Camp Work Expectations & Schedule Camp Address:Jersey City - 118 Ferry St. Jersey City, NJ 07307 Summer Schedule:Dates: June 22 – August 28, 2026Includes pre-camp training and 7–8 weeks of camp operationsThere may be Saturday trainings during the month of JuneHours: Monday–Friday, 7:30 AM – 5:00 PMSupport at least 2 days of After Care per week (until 5:30 PM)Camp Size: 30–100+ campers, 10–30+ staff membersWeekly hours: 40 - 45 hours per weekFull-time, on-site work throughout the camp seasonAdditional time may be required for staff meetings or staff eventsRemote work & tasks:Review and respond to camp emails and inquiries Respond to internal messages through SlackIn-person expectations:Greet families during arrival and dismissal, maintaining a welcoming and professional presenceOversee daily camp administrative work, family communication and ensuring a smooth day.Lead or participate in morning & afternoon rallies, special eventsSupport in leading daily team huddles Requirements Our ideal candidate would meet many of the following qualifications:Must have completed a physical exam and TB test within one year of the camp dates, pass NYS and national background checks, and be CPR, First Aid, and AED certified.Possess at least 2–3 years of professional camp leadership experience (e.g., Programming Assistant Director, Off-Site Assistant Director, Assistant Camp Director, Division Leader), including direct supervision of 5–10+ staff members.Possess at least 2+ years of program administration and operations experience, including staff supervision, scheduling, registration, and data management.Demonstrate experience in youth program development, summer camp operations, and parent communications, with a focus on organization and efficiency.Possess a Bachelor’s degree in Education, Child Psychology, Business Administration, Human Resources, Operations and Marketing, Finance, Nonprofit Management, or a related field; a Master’s degree in Organizational Leadership, Business Administration, Nonprofit Management, Human Resources, or Public Administration is preferred.Prior experience as a youth development supervisor or educator in a public or private setting (2+ years) may also meet the requirements for consideration.Possess excellent written and verbal communication skills and communicate in a timely, professional manner with parents, staff, and colleagues across multiple channels (Slack, Email, Text, Google Calendar, etc.).Be able to interpret and follow written or oral instructions (tutorials,

Job Description:\n\nTURN YOUR SUMMER INTO SOMETHING EXTRAORDINARY – BECOME A SEASONAL ADMIN & OPS ASSISTANT DIRECTOR WITH KIDS IN THE GAME! Empower Staff, Inspire Campers, and Build a Summer That Matters. Kids in the Game provides unforgettable day camp experiences for hundreds of New York children across Manhattan, Brooklyn, the Bronx, and now Westchester & Jersey City! When you join the Kids in the Game summer camp leadership cohort, you’ll be part of a dynamic team of Camp Directors, Assistant Directors, and 275+ coaches running outstanding programming at our 13 summer day camps. THE KIDS IN THE GAME SUMMER CAMP EXPERIENCE Kids in the Game camps are where sports, creativity, and community come together to shape confident, compassionate, and connected kids. Every summer, our camps across New York City, Westchester & Jersey City bring together diverse groups of children to explore new sports, build friendships, develop positive social skills, and learn how to be part of a team. Our camps offer kids a uniquely designed blend of sports and games, arts and crafts, STEM enrichment, field trips, swim activities, theme weeks, and all-camp special events to make every week the highlight of a child's summer. Each day is fueled by energy, laughter, and belonging. Our team of camp leaders, specialists, and counselors create an environment where every child feels seen, supported, and inspired to try something new. We believe camp is more than a summer activity — it’s a place where kids discover who they are and who they can become. As a Certified B Corporation, we're also on a mission to positively impact the lives of all of our stakeholders - campers, families, staff, community members, and our partners. We’re looking for Assistant Directors who want to inspire the next generation of leaders, model and build emotional intelligence, boost kids’ confidence, create tight-knit communities, and bring inclusive camp programs into communities across NYC, Westchester & Jersey City. Your Leadership Can Change the Game — Join Kids in the Game This Summer. ADMIN & OPS ASSISTANT DIRECTOR ROLE & KEY TASKS As one of our Admin & Ops Assistant Directors, you'll report to the Camp Director and work closely with the Programming & Off-Site Assistant Directors to oversee and manage camp operations. This role manages family and external communications (phone & email), camper registration and enrollment, operations systems (i.e. supplies inventory, purchasing, data management using spreadsheets and data tools), camp compliance and permits, documents and file management, and on-site administrative tasks. The Admin & Ops Assistant Director ensures everything behind the scenes is organized, accurate, and ready to run smoothly day to day. This role is deeply rooted in customer care, data and information management, superior organizational and administrative skills, and a high level of daily and weekly task execution. As an Admin and Ops Assistant Director, your goal is to help families feel supported, informed, and excited about their camp experience, supporting them through the registration process, greeting them each day, answering questions, and providing them with the best possible customer and child care experience. You’re also an on-site leader for the camp team, making sure the camp staff have the resources and information they need to be successful, and ensuring that we are fully complaint with Department of Health regulations and maintaining our safety procedures. We currently have 11 New York based camp locations with the possibility of a Queens camp. The sites and addresses are:Westchester & The Bronx:Westchester-Crestwood - 465 Westchester Ave, Tuckahoe, NY 10707Riverdale - 452 W 260th St, The Bronx, NY 10471Manhattan:Inwood - 532 W 215th St, New York, NY 10034Upper West Side - 147 W 70th St, NY, NY 10023West Village - 272 W 10th St, New York, NY 10014Chelsea - 259 10th Ave, New York, NY 10001Upper East Side (Carnegie Hill)- 980 Park Ave, New York, NY 10028Upper East Side (Lenox Hill) - 132 E 78th St, New York, NY 10075East Village - 215 E 6th St New York, NY 10003Brooklyn:Park Slope - 588 6th St, Brooklyn, NY 11215Greenpoint - 100 Dobbin St, Brooklyn, NY 11222Fort Greene - 39 Adelphi St, Brooklyn, NY 11205Queens - TBD You must be able to arrive by 7:30am daily via public transportation or personal transportation (car) and stay on-site until 5pm daily (and until 5:30pm twice per week to oversee after care activities). The Admin & Ops Assistant Director’s responsibilities include:Ambassadorship, Core Values & Camp CultureAmbassadorship: As one of the first and last people families interact with each day, you are the front-facing ambassador of our camp experience. You model our mission through warmth, professionalism, and clarity in every conversation—whether greeting families at drop-off, answering a concern with patience, or guiding them through paperwork and systems. You help families understand not just what we do, but why we do it and who we are.Camp Culture: Help shape the emotional feel of camp by setting a welcoming tone and supporting daily rituals like morning rallies, theme days, and family touchpoints. You help to create belonging through communication—ensuring families feel informed, connected, and proud to be part of the KING community.Ambitious: Lead with forward-thinking organization and problem solving. Look for ways to streamline systems, improve communication, and elevate the family experience. When you build stronger processes, you make space for deeper community connection.Positive: Set the tone each day with enthusiasm, optimism, and fun. You set the emotional temperature—staying upbeat, approachable, and calm even when things get busy or unexpected.Committed: Lead with consistency and reliability. Show up prepared, communicate clearly, and take ownership of your work. Model reliability that builds trust with families, staff, and your co-leadership team.Inclusive: Create spaces where families, staff and campers feel seen and included regardless of background, language, familiarity with camp, or comfort navigating systems. Meet families where they are and ensure everyone feels welcome and supported.Empathetic: Lead with compassion and care in every interaction. Understand that families are trusting us with what matters most to them—their children. Listen, validate concerns, and partner with them creating a safe and caring space at camp for them and their campers.Family Communication & Customer SuccessConduct outreach to potential camp families during the pre-summer weeksSupport open houses, fairs, and pre-summer marketing opportunities (virtual and in-person events in the spring)Serve as the primary daily point of contact for families at drop-off and pick-upAct as an ambassador for Kids in the Game and provide a high level of customer care and support to all families and partnersRespond to questions quickly and professionally across email, phone, and in-personSend daily reminders, weekly newsletters, and program highlights to build family connectionSupport parent onboarding to camp systems before and during the camp season (payments, forms, registrations)Flag camper concerns or updates to the Camp Director as neededWork closely with Kids in the Game Cx team to respond to inquiries and provide families with accurate information regarding their registration, balances, and other needs Enrollment & ComplianceTrack and maintain camper registration lists and weekly rosters in the registration and document management systems (Ultracamp, Docusign, Google Docs, Google Sheets)Send reminders to families to submit required camp registration paperwork prior to the first day of camp (phone, email)Monitor and collect missing paperwork, medical forms, consents, and follow-ups; track forms into registration portalRegister or rnter new or last-minute campers into the system on-siteCollect cash payments and process digital payments in registration portalKeep all camper and staff binders and files fully organized and up to dateSupport DOH readiness by preparing binders and files for site inspectionsDaily Camp OperationsArrive at the camp site by 7:30am daily to open the camp site, set up the morning arrival area, prepare daily rosters and print schedules, etc.Manage camper check-in & check-out systems; update daily attendance and follow up with absent campers’ familiesReview staff timesheets and sign-in/sign-out sheets; update daily attendance and follow up with absent staffCollaborate with Programming and Off-site Assistant Directors for swim, field trips, and special events planning and logisticsPrepare clipboards with daily schedules updated, rosters, swim & field permissions, allergy & medical information, and other relevant camper detailsRotate around the camp to conduct observations, engage with campers and staff, and become familiar with daily activitiesWork closely with assigned camp photographer to collect photos to upload to Waldo photo system and use in weekly newslettersOrganize and maintain supply inventory; order office & camp materials/equipmentAssist with facility readiness and general housekeeping when needed; maintain clean and organized camp office and equipment storage spacesSafety & ComplianceBecome familiar with and maintain compliance with all NYC Department of Health, American Camp Association, and Kids in the Game safety regulationsEnsure that staff certifications (CPR, First Aid, AED) are current and on-siteImplement and enforce all safety protocols—including camper supervision ratios, emergency procedures, and incident reportingCollect and submit incident reports in incident logs, escalating as needed for further incident reportingSupport in leading staff training on emergency response, first aid procedures, and appropriate camper management techniquesRespond to behavioral, medical, or environmental incidents calmly and effectively; communicate outcomes with families and leadershipMaintain a culture of psychological safety—ensuring every camper and staff member feels physically and emotionally secure SEASONAL WORK EXPECTATIONS & SUMMER SCHEDULEPre-Summer Work Expectations & Schedule Part time in-person & remote work from April to June dedicated to training, documentation & registration, family outreach, & parent orientationsAprilWeekly hours:5-8 hours per weekRemote & office hours for completing Admin Assistant Director tasksDay time OR Evening hours for trainingRemote work & tasks:Attend meetings with your Camp Leadership teams bi-weekly. Start preparing for the summer weeks (family engagement, registrations, camp payments, camper paperwork, communications, etc)Camp Directors will set periodic 1:1 check ins with the Admin Assistant Director to discuss enrollment, camp prep & family/staff communicationsSupport parent outreach and communicationAnswer questions and sending up relevant camp informationSupport in making camper phone calls and help parents register for camp or complete their registrationSupport with camp marketingHelp with virtual or in-person camp fairs/events in the community and open houses. You will help to promote the camp and answer parent questions at these events.Attend Camp Trainings and support in creating training materialsAdmin Assistant Director Trainings3 to 4 sessions starting in AprilAttend training specific to admin duties such as: operations, compliance, camper / employee files, customer success, parent communications, UltraCampSupport with Virtual or In Person Parent Open Houses with the Camp DirectorSupervise the chat rooms to answer questions and collect family informationIn-person expectations:Once a month attend meetings with Camp Teams and work on camper documentation at our main officeTraining requirements: New Hire OrientationTwo weeks after onboardingNew Admin & Ops Assistant Director virtual trainingsOnboarding & Permit Required Trainings:Anti Sexual HarassmentMandated ReporterMay - JuneWeekly hours: 10-15 hours per weekRemote & office hours for completing Camp Director tasksEvening & weekend hours for training (Saturdays)Remote work & tasks:Attend specific Admin & Ops Assistant Director meetings and check ins with our teamSupport parent outreach and communicationCollecting all outdated payments and camper paperwork before day 1 of campAnswer parent questions or concernsContinue Camp Leadership meetings and check insWrap up summer paperwork and files prepSupport in staff retention efforts and touch points with your camp staffPre-camp meetings / team outingIn-person expectations:Attend Camp Trainings and support in creating training materialsLeadership/All Staff/Camp Site Specific TrainingsCPR/First Aid/AED TrainingsAttend & Support all On Site Training Days for camp staff3 full days the week before camp beginsTimes and Days TBD (may include 1-2 Saturdays)Training requirements:Attend Admin Assistant Director TrainingsComplete in-person and virtual training in TalentLMSAttend in-person Camp Field Day trainingSummer Camp Work Expectations & Schedule Camp Addresses:Westchester-Crestwood - 465 Westchester Ave, Tuckahoe, NY 10707Riverdale - 452 W 260th St, The Bronx, NY 10471Inwood - 532 W 215th St, New York, NY 10034Upper West Side - 147 W 70th St, NY, NY 10023West Village - 272 W 10th St, New York, NY 10014Chelsea - 259 10th Ave, New York, NY 10001Upper East Side (Carnegie Hill)- 980 Park Ave, New York, NY 10028Upper East Side (Lenox Hill) - 132 E 78th St, New York, NY 10075East Village - 215 E 6th St New York, NY 10003Park Slope - 588 6th St, Brooklyn, NY 11215Greenpoint - 100 Dobbin St, Brooklyn, NY 11222Fort Greene - 39 Adelphi St, Brooklyn, NY 11205 Summer Schedule:Dates: June 22 – August 28, 2026Includes pre-camp training and 7–8 weeks of camp operationsThere may be Saturday trainings during the month of JuneHours: Monday–Friday, 7:30 AM – 5:00 PMSupport at least 2 days of After Care per week (until 5:30 PM)Camp Size: 30–100+ campers, 10–30+ staff membersWeekly hours: 40 - 45 hours per weekFull-time, on-site work throughout the camp seasonAdditional time may be required for staff meetings or staff eventsRemote work & tasks:Review and respond to camp emails and inquiries Respond to internal messages through SlackIn-person expectations:Greet families during arrival and dismissal, maintaining a welcoming and professional presenceOversee daily camp administrative work, family communication and ensuring a smooth day.Lead or participate in morning & afternoon rallies, special eventsSupport in leading daily team huddles Requirements Our ideal candidate would meet many of the following qualifications:Must have completed a physical exam and TB test within one year of the camp dates, pass NYS and national background checks, and be CPR, First Aid, and AED certified.Possess at least 2–3 years of professional camp leadership experience (e.g., Programming Assistant Director, Off-Site Assistant Director, Assistant Camp Director, Division Leader), including direct supervision of

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR pblVsrkVAC

Job Description Overview Join our dynamic team as a Customer Service Representative and become the vital link between our company and valued clients! In this energetic role, you will deliver exceptional customer support, foster positive client relationships, and ensure every interaction is handled with professionalism and enthusiasm. Your multilingual skills, strong communication abilities, and passion for service will drive customer satisfaction and loyalty. This paid position offers an exciting opportunity to develop your sales and client service expertise while making a meaningful impact every day. Duties • Provide friendly, efficient customer support via phone, email, and chat, ensuring all inquiries are addressed promptly and accurately, • Assist clients with account information, product details, billing questions, and technical issues using clear communication and active listening, • Engage in outbound calling to follow up on customer requests, gather feedback, or promote new products and services, • Handle data entry tasks with precision, maintaining accurate records of customer interactions and transactions in Microsoft Office applications and CRM systems, • Demonstrate excellent phone etiquette to create positive experiences during every interaction, • Support sales initiatives by identifying customer needs and recommending suitable solutions to enhance their experience, • Bilingual proficiency in English plus one or more additional languages is highly desirable to serve a diverse client base effectively, • Previous call center experience or background in customer support roles is preferred but not required; training will be provided, • Strong communication skills with the ability to convey information clearly and professionally across multiple channels, • Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel) along with solid computer skills for data entry and documentation purposes, • Experience in outbound calling or sales is a plus; analysis skills are beneficial for understanding customer needs and trends

Job Description Welcome to Ten Lifestyle Group, where luxury is not just a service but an unforgettable experience! As a Luxury Travel Concierge, you won't just be answering requests; you'll be crafting jaw-dropping adventures for our discerning high-net-worth clients. Imagine waking up each day ready to turn dreams into reality, from securing the perfect table at an exclusive restaurant to planning a getaway to an exotic destination. You’ll be more than a concierge; you'll be the key to a world of luxury and adventure! About the Role In this dynamic role, you will be the maestro of tailored experiences, managing requests via phone, chat, and email with elegance and efficiency. Your mission? To provide seamless and extraordinary service that leaves our members wondering, “How did they pull that off?” Your Responsibilities: • Personal Touch: Engage warmly with clients, ensuring every interaction is memorable., • Master Organizer: Manage requests end-to-end—logging, tracking, and following up with finesse., • Luxury Access: Work your magic to book exclusive dining, entertainment, and travel experiences., • Creative Solutions: Bring joy and surprise by planning thoughtful gifts and unforgettable experiences., • Global Collaborator: Partner with top-tier suppliers around the world to deliver unique and luxurious offerings., • Transparent Communicator: Clearly explain terms and conditions before confirming bookings., • Team Player: Actively participate in team meetings and support colleagues globally., • Continuous Learner: Utilize e-learning tools to enhance your skills in travel and lifestyle trends., • Supportive Colleague: Assist leadership with team initiatives as needed.Why Choose Ten Lifestyle Group?, • Make a Mark: Shape extraordinary experiences for clients who appreciate the finer things in life., • Grow Your Career: Benefit from world-class training and mentorship in luxury services., • Join Our Community: Thrive in a diverse, inclusive workplace committed to making a positive impact. As a Certified B Corp, we’re not just about luxury. We are deeply committed to social and environmental responsibility, ensuring our impact is positive in every aspect. Our Values At Ten, we put our members first by providing reliable information and personalized service with a smile. You’ll need to demonstrate: • Leadership and Initiative in your daily tasks, • Critical Thinking and Problem-Solving skills, • A Commitment to Continuous Improvement, • Adaptability in a fast-paced environment, • Professionalism and Respect within the team, • Basic English (A1) to intermediate (B1), in both written and spoken communication., • A minimum of 2 years of customer service experience, ideally within travel agencies or the tourism sector., • Proficient multitasking abilities and comfort navigating a fast-paced, web-based environment, including the Microsoft Office suite., • Global experience is a plus!, • Competitive salary + quarterly performance based bonuses, • Full benefits: Health/dental/vision, 401k match, generous PTO, • NYC perks: Commuter benefits, lifestyle discounts, global client network access, • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact., • Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance. Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.” Apply NOW – Ten's Growth Engine Video Growth Engine Video and join the crew turning passion into profession!

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with informat

Job DescriptionAbout Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). By joining Fractional AI, you’re stepping onto a San Francisco and NYC-based team working on gen AI projects for top companies from the comfort of an engineering-first startup. About Bringing Your Own Engineering Team We get that the right team can be a force multiplier – balancing out our edges and inspiring us to achieve more together. If you’re part of an existing team of 2-5 engineers – maybe you co-founded your own venture and are looking to pivot, maybe your team was impacted by a reduction in force, you-name-it – we encourage you to apply to join Fractional AI as a team. We’ll arrange your interviews to be on the same day, and If we make an offer, we’ll make it to all of you, at the same time. You’d all be free to accept or decline individually, but of course we’d hope you’d all accept, and then we’d work to find first projects at Fractional AI where you can start working together. Joining Fractional AI, you’ll play a leading role in building and shipping AI applications for our inaugural customers - from understanding customer needs to deploying solutions in their environments - all while shaping our Engineering and broader Fractional AI culture for the next 100+ engineers. What you bring to the table: * You write exceptional code + deeply care about the craft of coding (7+ years of experience): you build elegant, production-ready code; you have strong proficiency across multiple programming languages * You are excited about AI: you have some demonstrated interest in AI - Whether you've experimented with LangChain, built an LLM-based side project, or simply have become a ChatGPT power user * You love solving hard, new problems: you are comfortable self-teaching, asking “why?,” and experimenting to solve problems you haven’t seen before * You are ‘start-up ready’: you jump in without instruction, embrace a ‘no job too big, no job too small’ mindset, and want to shape strategy and culture * You are comfortable talking with users: you deeply care about the user and skillfully navigate user conversations to ensure what we’re building meets their needs * You are a great teammate: you are comfortable helping others (and asking for help), you champion integrity in everything, and want to build a one-in-a-career culture of personal growth What you'll do: * Design and develop custom AI solutions tailored to the unique needs of our customers, ensuring seamless integration and scalability * Partner with a high-caliber team across the full project lifestyle, from requirements gathering, to prototyping, system design, coding, testing, deployment, and support * Actively shape our engineering and broader company culture - from how we learn, to how we hire, to how we celebrate - you’ll shape how we make Fractional a place we all love working Our tech stack: * We’re generally tech stack agnostic - we work in our customers’ environments and code bases. A lot, but definitely not all, of our work is in python. * After working at Fractional AI for a few years, you’ll be an expert at using the various foundational models, building with tools like Langchain/Langsmith, and various other tools and frameworks (e.g., OpenPipe, Pinecone, ChromaDB). A day in the life: * You’re the tech lead for one of our customer projects - it may be automating a call center with AI phone agents or building an AI content moderation system – each project is differentYou’ll join the team in our SF office between 8am-10am pacific time. * You’ll dive into one of the higher priority items for the morning (say building out an evals suite). You have a weekly standup with the customer (the CTO at the client) to chat through tradeoffs, progress, and timeline. * You join team lunch (which doubles as the Fractional AI cross-project standup) to hear about different projects we’re working on … the lunch will turn into a lively debate about Weights and Biases v. Braintrust capabilities. * You’ll have some solo heads down time to continuing jamming on the high priority pieces for that 2-week sprint. * Maybe you join a prospective customer call to share your perspective on what’s technically feasible on that potential project. * You’ll head home between 5pm-6:30pm Who you'll work with: * This role will report directly to Eddie, our Co-Founder and CTO. * You’ll work very closely with other engineers on the team -- the vast majority of our projects have multiple Fractional AI engineers working on them at once. * You’ll also spend a lot of time collaborating with our CEO, Chris, and Chairman, Travis. Why you should (and shouldn’t) join us We’re big believers in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Build on the forefront of applied AI: You’ll have a front row seat to how the world’s leading companies are actually deploying AI solutions. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. * Solve big, real problems: Companies come to us when they can’t solve some of their biggest problems themselves. For you, that means learning everyday, never getting bored, and working across a range of industries, customers, and products. * Learn with and from the best in person: We're a team of senior engineers (some former founders, some former engineering leaders) who only want to work on high-impact projects. Working elbow to elbow in our San Francisco or NYC offices means things like team lunches, quick brainstorming, and the right amount of banter. Why shouldn't you join Fractional? * Preference for just speed or quality: We love hacking things together for a proof of concept but ultimately our code will be put into production in our customers’ environments - you need to enjoy balancing elegance and expediency. * Predictability is important to you: You’ll be working across customers, programming languages, industries and projects, which means you won’t be becoming an expert in the same product suite or serving the same user day after day. * Customers aren’t your thing: You’ll spend most of your time coding but will be closer to the customer than in most engineering roles. You’ll frequently interact with engineers from the customer’s team to ask questions and problem solve. A deep understanding and appreciation of the customer is crucial. Our Values Overdeliver. Overuse AI. Over "engineer" the culture. Location San Francisco, CA or NYC (4 days in-person, Fridays remote) Benefits * 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. * 📈 401k with Matching: Invest in your future with our company-matched retirement plan. * 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. * 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. * 🚑 Health FSA: Manage out-of-pocket health expenses effectively. * 🚌 Commuter Benefits: Make your travel to work easier and more affordable. * 🏥 Life Insurance: Providing peace of mind for you and your loved ones. * 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job DescriptionAbout Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). By joining Fractional AI, you’re stepping onto a San Francisco, NYC, and Dubai-based team working on gen AI projects for top companies from the comfort of an engineering-first startup. About the Role Joining Fractional AI as a Software Engineer, you’ll play a leading role in building and shipping AI applications for our customers - from understanding customer needs to deploying solutions in their environments - all while shaping our engineering and broader Fractional culture for the next 100+ engineers. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. What you bring to the table: * You write exceptional code + deeply care about the craft of coding (5+ years of experience): you build elegant, production-ready code; you have strong proficiency across multiple programming languages * You are excited about AI: you have some demonstrated interest in AI - Whether you've experimented with LangChain, built an LLM-based side project, or simply have become a ChatGPT power user * You love solving hard, new problems: you are comfortable self-teaching, asking “why?,” and experimenting to solve problems you haven’t seen before * You are ‘start-up ready’: you jump in without instruction, embrace a ‘no job too big, no job too small’ mindset, and want to shape strategy and culture * You are comfortable talking with users: you deeply care about the user and skillfully navigate user conversations to ensure what we’re building meets their needs * You are a great teammate: you are comfortable helping others (and asking for help), you champion integrity in everything, and want to build a one-in-a-career culture of personal growth What you'll do: * Design and develop custom AI solutions tailored to the unique needs of our customers, ensuring seamless integration and scalability * Partner with a high-caliber team across the full project lifestyle, from requirements gathering, to prototyping, system design, coding, testing, deployment, and support * Actively shape our engineering and broader company culture - from how we learn, to how we hire, to how we celebrate - you’ll shape how we make Fractional a place we all love working Our tech stack: * We’re generally tech stack agnostic - we work in our customers’ environments and code bases. A lot, but definitely not all, of our work is in python. * After working at Fractional AI for a few years, you’ll be an expert at using the various foundational models, building with tools like Langchain/Langsmith, and various other tools and frameworks (e.g., OpenPipe, Pinecone, ChromaDB). A day in the life: * You're on a "Project Team" designed for that client's high-impact AI need- it may be automating a call center with AI phone agents or building an AI content moderation system – each project is different * You’ll dive into one of the higher priority items for the morning (say building out an evals suite). You have a weekly standup with the customer (the CTO at the client) to chat through tradeoffs, progress, and timeline. * You join team lunch (which doubles as the Fractional AI cross-project standup) to hear about different projects we’re working on … the lunch will turn into a lively debate about Weights and Biases v. Braintrust capabilities. * You’ll have some solo heads down time to continuing jamming on the high priority pieces for that print. * Maybe you join a prospective customer call to share your perspective on what’s technically feasible on that potential project. Who you'll work with: * This role will collaborate closely with Eddie, our Co-Founder and CTO. * You’ll work very closely with other engineers on the team -- most project teams consist of 2-5 engineers and a PM. * You’ll also spend a lot of time partnering with our CEO, Chris, and Chairman, Travis. Why you should (and shouldn’t) join us We’re big believers in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Build on the forefront of applied AI: You’ll have a front row seat to how the world’s leading companies are actually deploying AI solutions. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. * Solve big, real problems: Companies come to us when they can’t solve some of their biggest problems themselves. For you, that means learning everyday, never getting bored, and working across a range of industries, customers, and products. * Learn with and from the best in person: We're a team of senior engineers (some former founders, some former engineering leaders) who only want to work on high-impact projects. Working elbow to elbow in our San Francisco, NYC, or Dubai office means things like team lunches, quick brainstorming, and the right amount of banter. Why shouldn't you join Fractional? * Preference for just speed or quality: We love hacking things together for a proof of concept but ultimately our code will be put into production in our customers’ environments - you need to enjoy balancing elegance and expediency. * Predictability is important to you: You’ll be working across customers, programming languages, industries and projects, which means you won’t be becoming an expert in the same product suite or serving the same user day after day. * Customers aren’t your thing: You’ll spend most of your time coding but will be closer to the customer than in most engineering roles. You’ll frequently interact with engineers from the customer’s team to ask questions and problem solve. A deep understanding and appreciation of the customer is crucial. Our Values Overdeliver. Overuse AI. Over "engineer" the culture. Location San Francisco, CA New York, NY Work Arrangement: 4 days in-person, Fridays remote Benefits * 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. * 📈 401k with Matching: Invest in your future with our company-matched retirement plan. * 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. * 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. * 🚑 Health FSA: Manage out-of-pocket health expenses effectively. * 🚌 Commuter Benefits: Make your travel to work easier and more affordable. * 🏥 Life Insurance: Providing peace of mind for you and your loved ones. * 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job Description Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including: psychiatrists, integrative physicians, nutritionists, therapists and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain always leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals. The Clinic Outreach Manager (COM) plans and implements all aspects of outside sales/business development, community and clinical outreach, and referral development and maintenance for Amen Clinics Inc. (ACI). They must possess the ability to plan, direct and implement all facets of referral development and account management, including developing a robust marketing plan and having the ability to prioritize duties to successfully reach their defined goals. The COM is responsible for driving results within the assigned accounts and territories and for obtaining new accounts that achieve maximum profitability and growth for ACI. This position must be able to work well with clients, management, and peers. It also requires ensuring that the organization’s marketing and outreach efforts are meeting the high standards established and are consistent with the vision, mission, and goals of ACI and is in accordance with its by-laws. Essential Duties & Responsibilities: • Autonomously facilitates and maintains consistent business development activity and result levels for the established Key Performance Indicators (KPI’s) given; including client/referent referrals and appointments scheduled., • Responsible to meet and/or exceed the number of professionally referred patients to the clinics measured by increased revenue & evals/scans booked through independent work and in collaboration with the outreach and clinic teams, • Obtains and manages referral sources from segments including, but not limited to: physicians, therapists, social services, attorney’s, hospitals, professional organizations, mental health centers, etc. through a variety of activities such as personal appointments, meetings, phone calls, tours, emails and events/conferences, • Researches, analyzes, and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity, • Identifies market research and adjusts marketing strategy to meet changing market and competitive conditions, • Makes customer-focused decisions, both independently and with the support and direction of management, • Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results., • Must be effective in a variety of formal presentation settings: one-on one, small and large groups, with peers and direct reports, • Actively demonstrates a dedication to meeting the expectations and requirements from internal and external customers; gets firsthand information and uses it for improvements in ACI services; always acts with the customer or patient in mind., • Responsible for daily entry and continued maintaining of referent database and the logging of all accounts, contacts, and activities in company’s CRM, • Establishes and maintains relationships with industry influencers and key community and strategic partners., • Constructs and adheres to identified and approved outreach budget, • Coordinate and lead weekly tours for prospective professional referents, • Organize and coordinate trainings, community events, and in-service professional events, • Implement monthly, seasonal and annual marketing strategies, and evaluate results accordingly, • Provide weekly and monthly activity and accounts reports to supervisor, • Regular communication with the Outreach team in multiple formats, such as online project management software, email and phone, • Regular communication with the Outreach team and management in multiple formats, such as online project management software, chat software, email and phone, • Bachelor’s Degree in related field preferred (e.g., Business, Communications, Marketing), • Minimum five years’ experience in sales and/or business development. Specific experience in behavioral healthcare field is preferred., • Must have strong references, • Must be able to work independently and productively with minimum supervision., • Must exhibit excellent communication skills (oral and written)., • Ability to speak effectively before key stakeholders, groups and organizations., • Ability to plan and organize community and provider events., • Works collaboratively with the outreach team, clinic teams and the admissions team to meet defined ACI goals., • Ability to establish and maintain professional atmosphere for employees, clients and customers., • Ability to expertly and aggressively market and sell company’s brand and services as a “hunter” of new accounts and an “account manager” of existing accounts., • Updates job knowledge by participating in educational opportunities, attending industry events and conferences., • Demonstrates ability to learn quickly when facing new problems or in obtaining new information; quickly grasps the essence and the underlying concepts, • Requires flexibility in both working hours and days of work, • Requires ability to travel on a regular basis for meetings conferences and events., • Knowledge of mental illnesses & treatment strategies, • Knowledge of MS Office and CRM’s, • Timely follow-up on all professional inquiries and leads (within 24 hours)

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Opportunity for advancement About the Role Were looking for a motivated and dependable Junior Customer Service Associate to join our team. This is a great opportunity for someone starting their career who enjoys helping people and wants to gain experience in customer support and client relations. Youll work with our team to assist customers, answer questions, and ensure every customer has a positive experience with our company. Key Responsibilities • Respond to customer inquiries via phone, email, and chat, • Provide accurate information about products and services, • Assist customers with orders, account updates, and general requests, • Resolve basic customer concerns and escalate complex issues when needed, • Maintain detailed notes of customer interactions in our system, • Support the customer service team with daily tasks and follow-ups Qualifications • Strong communication and interpersonal skills, • Friendly, professional, and customer-focused attitude, • Basic computer and data entry skills, • Ability to multitask and stay organized, • Previous customer service or retail experience is helpful but not required What We Offer • Competitive hourly pay, • Paid training and onboarding, • Opportunities for career advancement, • Flexible scheduling options, • Supportive team environment, • Health benefits available for full-time employees Schedule • Full-time and part-time roles available

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for a Customer Success Associate who can serve as a trusted and effective front-line partner to our customers. This person will be a critical part of managing our SMB segment and support function. The ideal candidate is an empathetic problem-solver, a clear communicator, and is willing to get their hands dirty in the day-to-day details of helping our users succeed. Direction will be ambiguous at times, so a high degree of ownership, creativity, and a bias for action are crucial. Fundamentally, this role is about understanding our customers' needs and championing their success. Please note, we are unable to sponsor or take over sponsorship of an employment Visa at this time.Where you will make an impact: • Serve as the escalation point for our SMB customers, managing inbound inquiries via email, chat, and phone., • Triage, troubleshoot, and resolve customer issues, documenting and escalating technical bugs to our Engineering team with clear and concise tickets., • Conduct periodic, proactive client outreach to ensure ongoing engagement, monitor product usage, and share best practices., • Become a product expert and contribute to our customer-facing Knowledge Base, creating articles, tutorials, and guides that empower users and enable self-service., • Serve as the voice of the customer, translating their feedback into actionable insights for our Product and Engineering teams to drive product improvement., • Collaborate with the Implementation team to ensure a seamless post-sale handoff and onboarding experience for new clients., • Monitor customer health to proactively identify and address potential issues, driving platform adoption and mitigating churn., • Identify potential upsell and cross-sell opportunities., • Contribute to the continuous improvement of our customer success processes, tools, and playbooks., • Maintain accurate client documentation, including training records, escalations, and engagement historyWe’d love to hear from you if you have:, • 1+ years of experience in a customer-facing role (e.g., Customer Support, Customer Success, Account Management), preferably in a B2B SaaS environment., • Bachelor’s degree or equivalent practical experience., • Exceptional written and verbal communication skills, with a knack for clear, empathetic, and efficient correspondence., • A high degree of technical aptitude and the ability to learn new software quickly., • Experience with customer support platforms (e.g., Zendesk, Intercom, Jira) and/or CRMs (e.g., HubSpot, Salesforce)., • Strong problem-solving skills and the ability to navigate ambiguous customer situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startupNice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech., • Experience creating content for a knowledge base (articles, videos, FAQs)., • Familiarity with tracking and influencing customer success metrics (e.g., NPS, CSAT, Time to Resolution)What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job DescriptionJob description Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for a diamond jewelry sales specialist in our soon-to-launch Tribeca, NYC studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment. Key Duties and Responsibilities: * Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone * Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website * Advise clients on 4Cs of diamonds * Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite * Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity * Computer Savvy and able to learn new software quickly * Empower clients to feel confident in their once-in-a-lifetime purchase * Meet sales goals and close sales efficiently * Work with the in-house gemology team to source, select, and present diamonds * Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry * Respond quickly to inbound phone calls, chats, and emails * Maintain and nurture client relationships as the main point of contact for all sales Requirements and Experience: * Strong knowledge of fine jewelry styles and trends * A keen eye for detail and a high level of empathy and professionalism * Ability to work proactively and think creatively to solve problems as they arise * Solid organizational skills * Ability to multitask and juggle many client requests at once * 3+ years sales experience in jewelry, bridal, or luxury sales * Extremely detail oriented * Excellent communication skills * GIA Degree a plus but not required Job Details: * Full time on site role located in Tribeca, NYC * Office hours are 10AM to 6PM * Available schedules: Thursday - Monday Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! * 401k. Optional 401k program. * Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge * Performance Based Bonuses. Monthly bonus for achieving sales targets * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling. Job Type: Full-time Salary: $60,000 annual base salary, plus monthly performance-based bonus

Job Description Customer Experience Manager - Manhattan, NYC We are seeking a motivated and dynamic Customer Experience Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Flatiron showroom location. The targeted salary budget for this position is $80k - 95k annually. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Sales Performance and Business Growth:, • Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet quarterly sales targets., • Demonstrate a robust understanding of business processes and KPIs, coaching each team member to achieve performance goals., • Drive showroom sales performance by analyzing data, identifying opportunities for improvement, and implementing strategic initiatives., • Ownership of Store Performance:, • Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service and operational efficiency., • Implement efficiency improvement initiatives, policies, and procedures to enhance the customer experience and operational performance., • Partner with Workforce Operations Analysts to create and maintain a comprehensive team schedule, ensuring coverage for all duties and appointments., • Leadership and Team Development:, • Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service., • Provide ongoing training, coaching, and performance feedback to develop the team’s skills and capabilities., • Participate in the sourcing and selection processes to build teams of high-performing talent., • Lead by example in conducting in-person customer appointments, presenting jewelry in a luxury goods environment., • Customer Experience Management:, • Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction., • Maintain a luxury environment in the showroom, upholding visual merchandising and retail operations standards, including planogram updates and seasonal roll-outs., • Respond to customer inquiries via phone, email, and live chat, ensuring a personalized and exceptional service experience., • Cross-Functional Collaboration:, • Collaborate across departments, including operations, merchandising, retail operations, marketing, HR, and customer care, to drive business growth and customer satisfaction., • Innovate and bring new ideas to enhance processes and customer engagement. Qualifications:, • Proven experience managing people in retail or direct-to-consumer sales, with a focus on achieving and exceeding sales targets., • Strong leadership abilities with the capacity to inspire and develop a high-performing team., • Excellent business acumen with the ability to analyze data and make strategic decisions., • Exceptional communication skills, both written and verbal., • Robust CRM software experience., • Entrepreneurial spirit and self-starter mindset., • BA degree or equivalent, preferred., • Commitment to respect and inclusion in the workplace. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 227LAA6qqC

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a technical support specialist to join our growing Customer Support team. This team member will have a passion for helping our internet subscribers receive a fast, stable and secure internet connection and troubleshoot LAN issues with a friendly and professional demeanor. Requirements • Must be bilingual in Spanish or Mandarin, • Must be able to work EST work hours, • Outstanding customer service: friendly demeanor, sincere empathy for customer issues & frustrations, highly responsive to support tickets/issues, • Comfortable working in multiple communication channels simultaneously: email, text, phone calls, live chat, • 1+ years in technical support, help desk or other IT-related, customer-facing role, • Comfortable working in a command line interface (CLI), • Ability to work outside of normal business hours, • Comfortable working remotely through on-site technicians to resolve customer issues, • Strong preference for experience as an installation technician or other field experience, • Handling incoming customer communications via phone, text, web chat, and email. Everything from answering questions from prospective customers who are interested in our service to billing to more advanced technical troubleshooting., • Setting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc)., • Remote troubleshooting and resolution of support tickets., • Leveraging enterprise IT & networking programs: e.g. Slack, GSuite, Atlassian, LibreNMS, Salesforce FSL/Service Cloud., • Creating and maintaining internal documentation for training and reference., • Working closely with Honest engineers, field technicians, and customer support personnel., • Working shifts that may include evenings or weekends. Personal Attributes • Friendly and enthusiastic, • Excellent communication skills, • Self-motivated and driven, • Ability to stay calm and clear-headed when dealing with angry customers and time-sensitive troubleshooting., • Technically savvy and comfortable dealing with a variety of residential and small business customer set-ups Benefits • Competitive salary with an estimated range of $18-24/hr based on capabilities and track record, • 401k after 3 months of employment, • Flexible schedule, • 2 weeks paid time-off and 7 days paid sick leave, • Medical, vision, and dental benefits, • Collaborative environment Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job DescriptionAbout Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). By joining Fractional AI, you’re stepping onto a San Francisco, NYC, and Dubai-based team working on gen AI projects for top companies from the comfort of an engineering-first startup. About the Role Joining Fractional AI as an AI Engineer, you’ll play a leading role in building and shipping AI applications for our customers - from understanding customer needs to deploying solutions in their environments - all while shaping our engineering and broader Fractional culture for the next 100+ engineers. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. What you bring to the table: * You write exceptional code + deeply care about the craft of coding (4+ years of experience): you build elegant, production-ready code; you have strong proficiency across multiple programming languages * You have a track record building with Large Language Models: you have experience building scalable applications with LLMs, using frameworks such as LangChain, LlamaIndex, etc. * You love solving hard, new problems: you are comfortable self-teaching, asking “why?,” and experimenting to solve problems you haven’t seen before * You are ‘start-up ready’: you jump in without instruction, embrace a ‘no job too big, no job too small’ mindset, and want to shape strategy and culture * You are comfortable talking with customers: you deeply care about the customer and skillfully navigate customer conversations to ensure what we’re building meets their needs * You are a great teammate: you are comfortable helping others (and asking for help), you champion integrity in everything, and want to build a one-in-a-career culture of personal growth What you'll do: * Design and develop custom AI solutions tailored to the unique needs of our customers, ensuring seamless integration and scalability * Partner with a high-caliber team across the full project lifestyle, from requirements gathering, to prototyping, system design, coding, testing, deployment, and support * Actively shape our engineering and broader company culture - from how we learn, to how we hire, to how we celebrate - you’ll shape how we make Fractional a place we all love working Our tech stack: * We’re generally tech stack agnostic - we work in our customers’ environments and code bases. A lot, but definitely not all, of our work is in python. * After working at Fractional AI for a few years, you’ll be an expert at using the various foundational models, building with tools like Langchain/Langsmith, and various other tools and frameworks (e.g., OpenPipe, Pinecone, ChromaDB). A day in the life: * You're on a "Project Team" designed for that client's high-impact AI need- it may be automating a call center with AI phone agents or building an AI content moderation system – each project is different * You’ll dive into one of the higher priority items for the morning (say building out an evals suite). You have a weekly standup with the customer (the CTO at the client) to chat through tradeoffs, progress, and timeline. * You join team lunch (which doubles as the Fractional AI cross-project standup) to hear about different projects we’re working on … the lunch will turn into a lively debate about Weights and Biases v. Braintrust capabilities. * You’ll have some solo heads down time to continuing jamming on the high priority pieces for that print. * Maybe you join a prospective customer call to share your perspective on what’s technically feasible on that potential project. Who you'll work with: * This role will collaborate closely with Eddie, our Co-Founder and CTO. * You’ll work very closely with other engineers on the team -- most project teams consist of 2-5 engineers and a PM. * You’ll also spend a lot of time partnering with our CEO, Chris, and Chairman, Travis. Why you should (and shouldn’t) join us We’re big believers in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Build on the forefront of applied AI: You’ll have a front row seat to how the world’s leading companies are actually deploying AI solutions. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. * Solve big, real problems: Companies come to us when they can’t solve some of their biggest problems themselves. For you, that means learning everyday, never getting bored, and working across a range of industries, customers, and products. * Learn with and from the best in person: We're a team of senior engineers (some former founders, some former engineering leaders) who only want to work on high-impact projects. Working elbow to elbow in our San Francisco, NYC, or Dubai offices means things like team lunches, quick brainstorming, and the right amount of banter. Why shouldn't you join Fractional? * Preference for just speed or quality: We love hacking things together for a proof of concept but ultimately our code will be put into production in our customers’ environments - you need to enjoy balancing elegance and expediency. * Predictability is important to you: You’ll be working across customers, programming languages, industries and projects, which means you won’t be becoming an expert in the same product suite or serving the same user day after day. * Customers aren’t your thing: You’ll spend most of your time coding but will be closer to the customer than in most engineering roles. You’ll frequently interact with engineers from the customer’s team to ask questions and problem solve. A deep understanding and appreciation of the customer is crucial. Our Values Overdeliver. Overuse AI. Over "engineer" the culture. Location San Francisco, CA New York, NY Work Arrangement: 4 days in-person, Fridays remote Benefits * 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. * 📈 401k with Matching: Invest in your future with our company-matched retirement plan. * 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. * 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. * 🚑 Health FSA: Manage out-of-pocket health expenses effectively. * 🚌 Commuter Benefits: Make your travel to work easier and more affordable. * 🏥 Life Insurance: Providing peace of mind for you and your loved ones. * 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job Description Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! Who You Are Spot & Tango is looking for a Customer Experience Specialist to join our remote-based CX Team! You are empathetic, creative, curious, and have a passion for delivering exceptional customer experiences. Our ideal candidate will thrive while engaging in meaningful conversations with pet parents, solving complex problems, and being the eyes and ears of our brand. The Role The role of a Customer Experience Specialist at Spot and Tango is to provide exceptional customer support to customers who have inquiries, concerns, or feedback related to our products and services. The primary responsibility of the role is to ensure that customers have a positive experience with our brand, and that their needs are met in a timely and satisfactory manner. Customer Experience Specialists at Spot and Tango work closely with cross-functional teams, including product development, marketing, and sales, to ensure that customer feedback is addressed and resolved effectively. They are responsible for maintaining a positive and professional relationship with customers, and for maintaining a thorough knowledge of our products and services to provide accurate and helpful information to customers. Responsibilities: • Provide timely and effective resolution to customer inquiries and concerns through phone, email, chat, and social media platforms., • Maintain a positive and professional relationship with customers by actively listening to their needs and providing exceptional service., • Collaborate with our internal teams to ensure that all customer feedback and inquiries are addressed and resolved in a timely and satisfactory manner., • Provide feedback to the product development team on customer preferences and suggestions to improve our products and services., • Maintain a thorough knowledge of our products and services to better serve our customers and ensure a seamless customer experience., • Bachelor's degree or equivalent work experience, • At least 2 years of experience in customer service or related field, • Excellent communication skills, both written and verbal, • Ability to empathize and connect with customers, • Ability to work in a fast-paced environment and prioritize tasks effectively, • Strong problem-solving skills and the ability to think critically, • Experience with CRM software and other relevant customer service tools, • Familiarity with social media platforms and their role in customer service, • Believe in customer obsession as a growth driver and brand differentiator Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Job Title: Customer Service Representative Position Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative who is passionate about providing exceptional support to our clients. The ideal candidate will play a pivotal role in ensuring customer satisfaction and driving success in our customer service department. Key Responsibilities: - Respond promptly and professionally to customer inquiries via phone, email, and chat - Resolve customer issues efficiently while maintaining a high level of customer satisfaction - Maintain a thorough understanding of company products and services to provide accurate information - Document and update customer records based on interactions - Collaborate with team members and other departments to resolve complex cases - Identify opportunities for process improvements and provide feedback to enhance customer service operations - Assist in training and mentoring new customer service team members Qualifications: - High school diploma or equivalent; a bachelor's degree is preferred - Proven experience in a customer service role, with a track record of providing proactive customer support - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work effectively in a fast-paced environment and manage multiple tasks - Proficient in MS Office and customer service software - Positive attitude and a strong commitment to continuous learning and professional development Benefits: - Competitive salary and performance-based incentives - Comprehensive health, dental, and vision insurance plans - Retirement savings plan with company match - Paid time off and holiday benefits - Opportunities for advancement and professional training programs - Supportive and collaborative work environment This is an excellent opportunity for someone who is eager to grow in their career and make a significant impact in customer service. If you are customer-focused and thrive in a dynamic environment, we encourage you to apply.