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Job DescriptionAbout Us Circle is building the world's leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We're proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we've hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the role We're looking for a Senior Full-stack engineer to join our CRM/Workflow team as we aim to make Circle the top choice for creator/brand-led communities. You'll be working on features related to CRM, member sign-up/authentication, workflow automations and helping our members connect with each other. In this role, you will partake in all stages of the development lifecycle, from initial task definition to final deployment. As a senior engineer, you'll break down large epics into actionable tasks, follow through with development and testing, review PRs, push updates to production, and gradually release behind feature flags. Your responsibilities will also include bug-fixing and continuous improvement of the codebase. This role requires a high level of technical proficiency and a strong understanding of software development best practices. What you'll be doing • Work autonomously on a product built in Ruby on Rails backend and React front-end., • Build critical features and improvements for our web app, with a product-first mindset., • Work closely with Circle's leaders throughout the feature design process., • Work closely with our designers to create a world-class user experience., • Foster a bias for action, prioritizing speed of iteration without compromising on the quality of code or user experience.What you'll need to be successful, • Strong alignment with our values, find our values on our career page if you haven't read up on them yet., • 6+ years experience working as a full-stack engineer on complex web applications., • Strong proficiency in Ruby on Rails, MySQL/Postgresql, ReactJS, TypeScript, CSS/SCCS, TailwindCSS., • Familiarity with both frontend and backend is necessary, but a high degree of proficiency in both is not a requirement. You should be able to individually build most small to medium features end-to-end across the stack, but you can excel in one over the other., • A desire to work in an environment which values speed of iteration and individual autonomy, while also embracing personal accountability and the ability to collaborate effectively as part of a dynamic team., • Motivation to understand the business, our users, their requirements, and to deliver results., • Comfortable in a fast-paced environment with a certain level of ambiguity., • Great communication skills both in writing and verbal/oral (English)., • Adaptable with the ability to change direction quickly if necessary., • Familiar with agile software development principles., • Should be able to lead a complex project end to end with judgment and an attention to detail when it comes to architectural, product, design, and process decisions, your judgment should inspire a high level of trust within the team., • Experience working on a fully distributed remote team.Bonus points, • Experience with Elasticsearch / Sidekiq / Kafka / LLM APIs / Graph Databases / Data Science., • Previous experience working with community platforms., • Experience working on CRM, workflow automations solutions, recommendation systems or in the creator space., • Experience at a fast-growing start-up., • A track record of picking up new technologies and skills as you ship high-quality code. $130,000 - $140,000 USD per year The cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis. The fun stuff • Fully remote: work from anywhere in the world!, • Autonomy and trust to do your job: we care about outcomes over everything else., • Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years., • Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*, • Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*, • Parental leave for parents expanding their family, or just starting one., • Home office stipend to help you get up and running., • Learning & development stipend to help you level up your professional skills., • Annual bonus potential for roles that don't already receive variable income or commission., • Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We've had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. Information We Collect: We collect the following categories of personal information from job applicants: • Contact information (such as name, email address, phone number), • Employment history and qualifications, • Education history, • To assess your qualifications and suitability for the position, • To communicate with you during the recruitment process, • The right to request access to the personal information we hold about you., • The right to request the deletion of your personal information, subject to certain legal exceptions. By submitting your application, you acknowledge that you have read and understood this privacy notice.

Job Description JOB TITLE: Program Associate - Homeowner Hub Team DEPARTMENT: External Affairs REPORTS TO: Program Manager FLSA: Nonexempt SALARY RANGE: $55,000- $65,000 About the Center The Center for New York City Neighborhoods, Inc. (the “Center”) is a not-for-profit that promotes and protects affordable homeownership so middle- and working-class families can build strong, thriving communities. We meet the diverse needs of homeowners by offering free, high-quality housing counseling and services, coordinating a network of service providers across the city, and providing free or low-cost loans for homeownership. Through its work, the Center supports and expands homeownership across New York by developing programs that focus on underserved communities. We have successfully delivered over $500 million to homeowners in several state-wide interventions, in response to physical, financial, and health crises, working with both the city and state to expand protections for New Yorkers. By helping homeowners individually and systematically, the Center achieves lasting change. To date, the Center, together with its partners, has helped more than 250,000 low- and moderate-income (LMI) families with a median annual income of $46,000 keep their homes and gain financial stability, preserving over $10 billion in neighborhood property value across New York. Position Summary The Center is hiring a Program Associate to join a team dedicated to helping middle and working-class homeowners throughout the state with a broad range of issues, including foreclosure prevention, scam prevention, coastal recovery and resiliency, and more. We are looking for individuals who are passionate about providing impactful and high-quality experiences to marginalized populations to staff our direct services programs, including our foreclosure prevention and resiliency hotlines, our live chat counseling service, and client support services for our lending programs. The Program Associate is a full-time, non-exempt position based in our office in New York, NY. Program Associates serve as gateways to New York neighborhoods, assessing and triaging multi-layered client issues and coordinating with a variety of non-profit and governmental partners. Program Associates directly further the Center’s mission to promote and protect affordable homeownership by engaging with homeowners through phone calls, online live-help platforms, and outreach events. This is a full-time, non-exempt position. This is a hybrid role intended for candidates within commuting distance from our office. Essential duties include, but are not limited to: • Serve as the initial point of contact for inquiries from homeowners, potential homebuyers, community-based organizations, and governmental partners, ensuring that the Center’s mission and services are effectively communicated;, • Conduct inbound and outbound calls to homeowners regarding: foreclosure; mortgage delinquency; resiliency programs, including Homefix, our home repair lending program, and FloodHelpNY; flood insurance; loan modification scams; foreclosure prevention loans; and Network Partner housing counseling and legal services., • Collect detailed intake information about caller issues and determine the best way to address the homeowner’s needs; explain complex concepts and give helpful information to homeowners about their issue., • Refer homeowners to partners when appropriate and provide guidance that prepares clients to meet with housing counselors, legal service providers, caseworkers, governmental agencies, and other service providers, ensuring a smooth hand-off between clients and providers., • On outreach calls, research client information, analyze fact scenarios based on complex rule sets, and engage affected residents with explanations of vital services;, • Operate innovative live chat services that deliver online counseling to homeowners;, • Maintain current knowledge of trends and developments in affordable homeownership and housing sectors;, • Provide attentive, insightful, and efficient service to all callers while maintaining a high level of client service standards., • Provide constructive analysis and suggestions with team members to increase efficiency, identify successful tactics, meet challenging and fluid deadlines, and contribute to the overall effectiveness and impact of the Center’s direct service programs;, • Collaborate across the Center’s departments, carrying out special outreach projects and messaging around key organizational policy and programmatic initiatives;, • Attend outreach events to educate homeowners about the Center’s services;, • Maintain accurate data regarding client service activity in program databases;, • Report to partners in government and other non-profits about client issues and trends;, • Respond to escalated issues and inquiries from stakeholders;, • Commitment to company culture and values;, • Bachelor’s degree or an equivalent combination of education and experience required;, • Excellent problem-solving skills and good judgment;, • Excellent communication skills, both written and spoken;, • Exceptional patience and friendliness;, • Experience working in or being a client of housing counseling, legal services, disaster recovery, constituent services, a plus., • Experience in case management is a plus., • Familiarity with New York City and State government and non-profit sector resources a plus;, • Bilingual in English and one other language, including Spanish, Russian, or Cantonese, is a plus., • This position will occasionally require participation in evening and weekend events. As such, the successful candidate must be flexible in terms of work schedule., • Must work well with the public and fellow staff members;, • Computer data entry skills required;, • Fluency with Microsoft Office (Word, Excel, PowerPoint) and knowledge of Salesforce or other CRM is desirable., • Able to meet rigorous deadlines and handle challenging tasks with efficiency and attention to detail;, • Passionate about promoting affordable homeownership, thriving, and equitable New York neighborhoods;, • Effective Communication and Collaboration:, • Actively seeks and values feedback, fostering an open feedback culture within the team and organization., • Communicates effectively with managers and team members, providing regular progress updates and effectively managing priorities to meet deadlines., • Collaborates with team members and identifies opportunities to streamline tasks and enhance efficiency., • Cultural Competence and Awareness:, • Works effectively with colleagues, partners, and community members from a variety of cultural, professional, and personal backgrounds., • Understands the unique challenges and strengths of NYC neighborhoods, particularly historically marginalized and under-resourced communities., • Listens attentively to community members’ concerns, validates experiences, and responds with compassion and professionalism., • Basic understanding of how systemic discrimination and economic barriers impact homeownership, housing access, and wealth-building in NYC communities., • Continuous Learning and Growth:, • Maintains a growth mindset, welcoming constructive feedback to foster personal and professional development., • Regularly required to speak English clearly and hear the spoken word well;, • Regularly required to physically operate routine office equipment such as telephones, computers, etc., • Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens., • Occasionally required to lift heavy equipment such as boxes, posters, etc., especially for special events. To apply for this position, please submit your cover letter with salary requirements, resume, and 3 work-related references through our website, cnycn.org. Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled This is a hybrid role intended for candidates within commuting distance from our New York office. The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting . Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact . We thank you for your interest in career opportunities with the Center for NYC Neighborhoods. The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity. To learn more, visit cnycn.org Powered by JazzHR 5pUaLD1uvT

Job Title: Customer Service Advisor Pay: $26/hour Location: New ork Start: Mid-October End: Mid-January, potential for extension Must have open availability to work including holidays Responsibilities • Deliver an elevated customer experience across phone, email, and chat., • Convert inquiries into sales while meeting/exceeding KPIs., • Build and maintain client relationships through personalized outreach., • Provide tailored product knowledge and styling advice., • Resolve customer inquiries efficiently (orders, returns, product info)., • 2+ years in retail, customer service, sales, or hospitality., • Strong communication and relationship-building skills., • Proven ability to meet or exceed sales targets., • Experience with CRM systems, Salesforce, or similar tools., • Organized, detail-oriented, and able to multitask in a fast-paced setting., • Flexible schedule including evenings, weekends, and holidays.

Call Center / Remote] - Anywhere in U.Up to $18 per hour / Benefits - As a Customer Service Rep at Savista, you will: Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner; Provide accurate and helpful information to customers regarding our products and se

Customer Service / Remote] - Anywhere in U.Up to $20 per hour - As a Customer Support Associate at Underdog Fantasy, you will: Respond to customer inquiries through various channels including email, phone, and chat; Provide excellent customer service by addressing and resolving customer issues in a

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Answer incoming customer service and app-based inquiries; Perform ba

Call Center / Remote] - Anywhere in U.Competitive pay + bonuses / Health, dental & vision / 401k match / PTO / Paid training / Equipment provided - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat support; Troubleshoot and r

Call Center / Remote] - Anywhere in U. Up to $42K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Transamerica, you will: Handle incoming customer inquiries via phone, email, and chat; Provide accurate and timely responses to customer questions and concerns; Tro

Customer Service / Remote] - Anywhere in U.Competitive pay / Health Insurance - As a Customer Experience Specialist at Bump Health, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Utilize company resources and systems to accurately t

K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and complaints in a timely and efficient manner

Customer Service / Remote] - Anywhere in U.As a Call Center Agent at CTG, you will: Communicate effectively with customers via phone, email, or chat to resolve inquiries or issues in a timely and professional manner; Utilize company systems and resources to accurately document and track customer int

Customer Service / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer s

Customer Service / Remote] - Anywhere in U.Up to $45K per year - As a Customer Support Specialist at Fabric Health, you will: Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat; Maintain a high level of product knowledge and s

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Customer Service / Remote] - Anywhere in U.Up to $29 per hour / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk (

Competitive salary / Benefits / Learning & WFH budget - As a Customer Service Associate at BusRight, you will: Address customer inquiries and concerns via phone, email, and live chat; Provide accurate and timely information to customers regarding BusRight's services and policies; Troubleshoot and re

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Sendoso, you will: Communicate with customers through various channels such as email, phone, and live chat; Provide exceptional customer service by addressing inquiries, troubleshooting issues, and resolvin

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Customer Service / Fully Remote] - Anywhere in U.Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution t

Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Support Specialist at Dwolla, you will: Communicate effectively with customers through various channels such as email, phone, and chat; Provide exceptional customer service by resolving inquiries and issues in a timely

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution

Competitive pay / Health insurance / 401k / PTO - As a Customer Service Coordinator at Cennox, you will: Manage customer inquiries via phone, email, and chat; Provide excellent customer service by resolving issues and answering questions promptly and accurately; Maintain customer records and update

K per year / Medical, dental & vision / 401k / PTO / Remote worker stipend - As a Customer Advocate at Sana, you will: Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email); Assist membe

Flexible hours / Competitive pay / Medical, dental & vision / 401k match / PTO / Equipment provided - As an E-Commerce Customer Experience Specialist at Shoe Sensation, you will: Manage and respond to customer inquiries and concerns via email, phone, and live chat; Monitor and track customer orders,

Up to $22 per hour + bonuses / Health, dental & vision / 401k / PTO - As a Customer Experience Associate at Bold, you will: Manage a high volume of customer inquiries through various channels such as phone, email, and chat.

Job Description Location: New York, NY (Hybrid: Tue–Thu in office) Industry: AI / SaaS / Tech Sales OTE: ~$85K+ (uncapped commissions) Base: ~$60K About the Company We’re a fast-growing NYC startup building the next generation of AI agents for customer engagement. Our platform helps companies reimagine how they connect with customers, across voice, SMS, chat, and more, by combining real-time data with cutting-edge generative AI. Backed by top-tier investors with over $80M raised, we’ve already powered millions of customer conversations and are scaling quickly. We operate with a zero-to-one culture: fast, experimental, and customer-obsessed, where ambitious people thrive. The Opportunity We’re hiring Business Development Representatives (BDRs) to fuel the pipeline and kickstart our sales engine. This is an entry-level sales role with huge growth potential, you’ll be prospecting, qualifying leads, and booking meetings that set the stage for big wins. If you’re competitive, energetic, and eager to learn how to sell in the world of AI, this role gives you a front-row seat at a fast-moving startup and the chance to grow into closing roles as we scale. What You’ll Do • Prospect into target accounts and generate qualified opportunities, • Run high-volume outreach across phone, email, and LinkedIn, • Partner closely with Account Executives to build and expand pipeline, • Develop a strong understanding of the AI/tech landscape, • Bring energy, creativity, and persistence to hitting and exceeding targets Requirements • 0–1 years of experience (internships, sales experience, or other high-achievement backgrounds welcome), • Strong written and verbal communication skills, • Competitive mindset with a track record of achievement (academics, athletics, leadership, etc.), • Coachable, resilient, and hungry to succeed in a sales career, • Excited to work in a fast-paced, startup environment with lots of growth ahead

Job DescriptionAbout Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. • Taskrabbit is a hybrid company with employees distributed across the US and EU, • Built In — Best Places to Work (2022, 2023, 2024) Continually ranked across multiple national and regional categories., • DataBird Journal — Workplace Diversity & Inclusion Awards, • #1 Best Companies for Diversity in 2019 & 2020, • #4 (2019) → #1 (2020) Best Companies for Women Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!. This is a hybrid position requiring two days in office in either our SF or NYC office. About the Role: We are seeking a Senior Product Manager to lead our Booking Optimization Team. This critical role will focus on identifying and delivering significant improvements across the entire client booking flow and post-booking experience, with a direct impact on increasing revenue. You will operate as an individual contributor reporting to the Director of Product, Growth, driving a culture of rapid experimentation and data-driven decision-making while driving measurable outcomes related to high-priority OKRs and product strategy. The ideal candidate possesses a strong background in growth product management, with a keen eye for optimizing conversion funnels in B2C environments. They will excel at collaborating with UX Research, Design, and Data Science to uncover opportunities, execute experiments, and translate insights into tangible product enhancements that drive business outcomes. What You'll Work On: • Identify and deliver improvements to the client booking flow and post-booking experience to increase revenue., • Collaborate with UX Research and Design to analyze user flows and identify areas for optimization., • Conduct competitive research and UX teardowns to generate innovative booking flow ideas., • Drive rapid experimentation and A/B testing to validate hypotheses and drive learning., • Work closely with Data Science to analyze experiment results and determine next steps., • Champion a culture of bold experimentation, risk-taking, and continuous learning within the team., • Own the business outcomes related to bookings and revenue.Your Areas of Expertise:, • You have a minimum of 5 years in the product management field., • You have at least 2+ years in a Growth Product Manager role., • You have deep knowledge of marketplace optimization., • You are experienced with A/B testing tools (e.g., Optimizely) and methodologies., • You possess a strong command of product analytics tools (e.g., Mixpanel) and data analysis., • You can prioritize from a large backlog in a fast-paced environment. The base pay range for this position is $115,000 - $160,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You'll love working here because: • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection., • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!, • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

Job Description Operations Assistant (Seasonal)- Secaucus, NJ This is a temporary position which requires regular onsite attendance in our Secaucus office. The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Interview and Start Date Timelines • Interviews will take place starting in September., • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Pick and pack customer orders following Brilliant Earth packing best practices, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, please submit your resume. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and an onsite interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR El2dVPHAFd

Job DescriptionAbout Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. • Taskrabbit is a hybrid company with employees distributed across the US and EU, • Built In — Best Places to Work (2022, 2023, 2024) Continually ranked across multiple national and regional categories., • DataBird Journal — Workplace Diversity & Inclusion Awards, • #1 Best Companies for Diversity in 2019 & 2020, • #4 (2019) → #1 (2020) Best Companies for Women Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!. This role is a two days a week in office, hybrid role that can sit in either our San Francisco office or our New York City office (Opening January 2026!) About the Role Data Science plays a crucial role in driving impact at Taskrabbit. As a member of the team, you will help drive our business strategy forward through predictive insights. We are seeking a highly skilled and motivated Senior Data Scientist to join us, working closely with cross-functional teams from product, engineering, marketing and operations to provide data-driven insights and solutions that enhance our products and accelerate growth. What you will work on • Be a strategic thought partner with stakeholders from product, marketing, and operations to define high-impact analytical problems, and solve them using different analytical and statistical approaches. Present actionable insights in a clear and compelling manner., • Proactively perform analytical deep dives to identify strategic growth opportunities in key business levers, e.g. customer/partner acquisition, retention, conversion, etc., • Collaborate with stakeholders to define and measure success metrics for new features and products, conduct advanced experimentation and causal inference to optimize product features and user experiences, • Foster a data-driven culture within the organization by advocating for best practices in data analysis and interpretation.Who you are, • BS, MS or Ph.D. in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research, or related field)., • A minimum of 5 years industry experience in data science; previous experience in a marketplace business is a plus, • Experience with advanced experimentation and statistical modeling, • Excellent analytical and problem-solving skills., • Excellent business acumen and strategic thinking skills, • Advanced in SQL, experienced in Python, and familiar with data pipeline tooling (e.g. dbt) and git., • A self-starter with the ability to work independently and drive your own projects end-to-end with a track record of landing strong business impact The base pay range for this position is $115,000 - $160,000. This range is representative of base pay only and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You'll love working here because: • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection., • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!, • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

Job Description Launch Your Career in AI-Powered Sales Are you ready to join a company that's transforming industries with cutting-edge technology? We're partnering with a high-growth AI innovator that's reimagining customer experiences in housing and healthcare -two of the most essential industries in people's everyday lives. As a Sales Development Representative (SDR), you'll be on the frontlines of connecting with potential customers, sharing how AI can streamline operations, and fueling revenue growth for a company on the rise. About the Company This organization builds conversational AI platforms that automate communication across phone, text, email, and chat. Their technology helps property managers and healthcare providers save time, reduce costs, and provide better service. Backed by major investors, they've recently raised $250M+ in funding and are expanding rapidly. What You'll Do * Generate new business opportunities through outbound calls, emails, and LinkedIn outreach. * Educate prospects on how AI-driven solutions improve efficiency and customer experience. * Qualify leads and schedule meetings for Account Executives. * Consistently meet (and exceed) outreach, conversion, and pipeline goals. * Master sales tools like Salesforce, Salesloft, and LinkedIn Sales Navigator. Required Skills * Strong written and verbal communication skills. * Resilience and motivation to handle rejection and stay goal-focused. * Confidence in cold outreach and engaging conversations. * Willingness to learn and adapt quickly in a fast-paced environment. Preferred Qualifications * 1–2 years in sales or other customer-facing roles. * Experience with CRM and sales engagement platforms. * Exposure to B2B SaaS sales a plus. * Knowledge of real estate, property management, or healthcare industries helpful. Core Traits for Success * Persistence & Drive: Comfortable handling “no” and staying focused on goals. * Clear Communication: Ability to connect authentically across phone, email, and chat. * Coachability: Receptive to feedback and eager to improve. * Outbound Confidence: Excited to initiate conversations and build pipeline. * Tech Aptitude: Quick to adopt CRM and AI-powered sales tools. * High Standards: Views hitting quota as the baseline—you're motivated by going beyond 100% and continuously raising the bar. Continuous Improvement: Always looking for ways to sharpen skills, improve processes, and deliver stronger results. Why Join? * Be part of a category-defining AI company disrupting massive industries. * Gain exposure to a scalable, venture-backed business with rapid growth potential. * Build your career in sales with clear paths for advancement. * Work alongside a team that values innovation, resilience, and results. Ready to accelerate your career with a company at the forefront of AI? Apply today.

Job Description Audi / Volkswagen Business Development Representative Overview: Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.” Responsibilities: • Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote., • Answer all incoming calls and chat/call requests promptly., • Convert sales opportunities into a confirmed appointment or turn them to a Sales Brand Specialist., • Set confirmed appointments., • Record every contact you have with customers, regardless of source or type, in tracking system., • Ability to communicate effectively with others, • Time management skills, • Ability to type efficiently to enter accurate information into tracking system Company Profile: Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five-Star customer service experience”. With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs. At Open Road we know our employees, and their achievements, drive our culture and success. Our Total Compensation Rewards Program includes: BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance BONUSES - Rewards achievement of specific business goals, in eligible positions BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs, such as: • Medical, Dental and Vision Plans, • Vacation Time / Personal Time, • Short and Long Term Disability, • Life Insurance, • 401(k) Retirement Plan with employer match, • Manufacturer Certifications, • Leadership Training Programs, • Vehicle Purchase Discounts, • Wellness Initiatives joI8rOHBVT

Job DescriptionBrooklyn Audiology Associates is looking for professional and motivated Customer Service Representatives. The ideal candidates will demonstrate a passion for solving customer issues, have a previous background in customer service and enjoy working in a fast-paced environment. Additionally, successful individuals will have a good work ethic, possess excellent communication skills and be able to work under tight deadlines.As the first point of contact with patients, responsibilities include nurturing patients' trust,loyalty, and engaging with them to ensure the delivery of exceptional care, in addition to making and taking phone calls, managing, tracking, and auditing schedules. Exceptional telephone skills REQUIRED. Russian speaking is a PLUS. This person should be someone that provides 5 -Star Customer Service*!!Responsibilities: • Receives and responds to customer inquiries., • Answer telephones in a professional manner., • Acts as the first point of contact for customer inquiries., • Respond to questions regarding hearing loss (following training)., • Communicate with customers using e-mail, chat, and other forms of communication., • Serve as a point of contact for customers to troubleshoot any issues they are having., • Create patient opportunities. PROVEN TRACK RECORD IN SALES A PLUS!, • Must be willing to travel to all 3 offices. (Bay Ridge, Sheepshead Bay, Brooklyn Heights)Requirements, • College degree (preferred)., • Experience in medical practice or healthcare front office (preferred)., • Experience with Microsoft Office, Word, Excel, • Exceptional time management, interpersonal, and verbal and written communication skills., • Proactive, organized approach to multitasking., • Ability to remain calm and think clearly under pressure and successfully navigate or diffuse tense situations., • English and Russian speakers preferred. Benefits, • Health Insurance (allowance towards), • Vision/dental plan, • Retirement plan

Job Description Position Overview: ● Status: Full-Time ● Schedule: 8:00 - 5:00 pm with a 1-hour lunch break ● FLSA Status: Non-Exempt ● Location: On site at 109 E 9th Street, New York, NY 10003 ● Annual Salary: $54,600-$58,500 ● Benefits: Medical, Dental, Vision, LTD, 401(k) with match, Commuter Benefits with company contribution, Paid Time Off including: Vacation, Sick, Holidays & Educational Position Summary: This position has overall responsibility for providing administrative support to MGNY’s NYC office and various MGNY’s departments as necessary, with a primary focus on the Tax Appeal Unit. Responsibilities to include, but not limited to, providing client support, maintaining and ordering office supplies, managing schedules for executive team, following up with clients and government agencies for various services, and handling current & potential clients' questions and concerns via phone, email, and chat. Reasonable accommodation statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Essential Functions: ● General Office Duties: ○ Greet visitors to the office ○ Answer and direct phone calls for the main office line ○ Managing schedules for executive team ○ Maintain and order office supplies ○ Maintain and order kitchen and bathroom supplies ○ Assist in planning and coordinating office meetings and company functions ● Tax Appeal Unit Duties: ○ Process client onboarding ○ Provide courteous customer service to applicants, tenants and clients ○ Provide clear, consistent, and transparent communication with clients, property owners, and government agencies to obtain required documentation or provide status updates. ○ Follow up with clients, as needed. Enter and manage data for client communications in internal systems, ensuring records are up-to-date ○ Create agreements, such as Tax Appeal documents, as needed ○ Process checks, take payments over the phone, and follow up on unpaid invoices as needed ● Other duties as assigned Required Skills/Abilities: ● Proficient with Microsoft Office Suite and G-Suite ● Excellent verbal and written communication skills ● Demonstrated ability to work in a solutions oriented mindset ● Ability to develop new client relationships ● Excellent time management skills with a proven ability to meet deadlines ● Ability to prioritize tasks and to delegate them when appropriate ● Learning agility, resourcefulness ● Drive for results ● Highly detail-oriented with strong accuracy when preparing, reviewing, and entering documents and data Education and Experience: ● Associate degree and 3+ years of relevant professional experience, including office, hospitality or retail experience; or the equivalent combination of education and experience Physical Requirements: ● Ability to sit at a computer monitor for extended periods of time ● Ability to perform repetitive finger, hand, and arm movements ● Ability to lift up to 15lbs. ● Ability to effectively discern information and formulate appropriate action ● Ability to reach, squat, bend, and manually manipulate standard office equipment

Job DescriptionAbout Us Circle is building the world's leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We're proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we've hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the role The Applied AI team at Circle is at the forefront of leveraging AI to drive innovation for our customers through transformative applications of large language models (LLMs). We're looking for a strong full-stack engineer who is proficient in web frameworks, backend development, and infrastructure to spearhead the development of full-stack AI solutions across Circle. You will work on exciting projects such as AI agents, Retrieval-Augmented Generation, internal tooling for customer-facing teams, fine-tuning models, and building infrastructure for LLM inference. You'll also lead and manage the Applied AI engineering team, currently a team of 3 engineers, with an ambitious and growing roadmap. While AI experience is valuable, what we care about most is a strong experimentation mindset. If you're excited about rapidly testing ideas, running A/B experiments, and iterating on real production use cases of LLMs, this role is for you. What you'll be doing • Ship full-stack AI projects end-to-end on a product built in Ruby on Rails backend and React frontend., • Design and run experiments (including A/B tests on AI evals or other metrics) to validate AI features, measure impact, and guide iteration., • Build and integrate components for AI infrastructure and optimize them for performance and reliability to support production-level inferencing., • Improve processes, tools, and systems to scale AI features into production-ready solutions., • Help us stay up-to-date with the cutting-edge AI research, techniques, and tools., • Work closely with Circle's leaders throughout the feature design process., • Work closely with our designers to create a world-class user experience., • Foster a bias for action by prioritizing speed of iteration, experimentation, and learning, while maintaining high standards of code quality and user experience.What you'll need to be successful, • 7+ years experience working as a full-stack engineer on complex web applications with significant scale (100k+ rpm, 100GB+ databases)., • Strong proficiency in Ruby on Rails, MySQL / Postgresql, ReactJS. Familiarity with both frontend and backend is necessary, but a high degree of proficiency in both is not a requirement., • You have experience leading a team of engineers, especially in growth-focused environments., • Strong experimentation mindset — you're comfortable designing and running A/B tests, measuring results, and iterating quickly to discover what works and what doesn't., • A desire to work in an environment which values speed of iteration and individual autonomy, while also embracing personal accountability and the ability to collaborate effectively as part of a dynamic team., • Comfortable in a fast-paced environment with a certain level of ambiguity, especially when learning and picking up new technologies when projects require it., • Strong alignment with our values, find our values on our career page if you haven't read up on them yet., • You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5., • Bonus: Experience building backend systems and infrastructure for AI-driven products., • Bonus: You have a track record of working on full-stack AI projects, including deploying at least 1 production-ready use case of LLMs at scale. $180,000 - $220,000 USD per year The cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis. The fun stuff • Fully remote: work from anywhere in the world!, • Autonomy and trust to do your job: we care about outcomes over everything else., • Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years., • Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*, • Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*, • Parental leave for parents expanding their family, or just starting one., • Home office stipend to help you get up and running., • Learning & development stipend to help you level up your professional skills., • Annual bonus potential for roles that don't already receive variable income or commission., • Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We've had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. Information We Collect: We collect the following categories of personal information from job applicants: • Contact information (such as name, email address, phone number), • Employment history and qualifications, • Education history, • To assess your qualifications and suitability for the position, • To communicate with you during the recruitment process, • The right to request access to the personal information we hold about you., • The right to request the deletion of your personal information, subject to certain legal exceptions. By submitting your application, you acknowledge that you have read and understood this privacy notice.

Job DescriptionAbout Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. • Taskrabbit is a hybrid company with employees distributed across the US and EU, • Built In — Best Places to Work (2022, 2023, 2024) Continually ranked across multiple national and regional categories., • DataBird Journal — Workplace Diversity & Inclusion Awards, • #1 Best Companies for Diversity in 2019 & 2020, • #4 (2019) → #1 (2020) Best Companies for Women Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!. This is a two day a week in office, hybrid role that can sit in either our San Francisco office or our New York City office (Opening January 2026!) About the Role: Taskrabbit is seeking a Senior Financial Analyst to join our FP&A team. The ideal candidate brings a background in both finance and data analytics. In this role, you'll contribute to traditional FP&A responsibilities—such as preparing budgets, forecasts, and monthly reporting—while also serving as a key data resource within the finance organization. You'll help bridge the gap between business and financial data, ensuring accuracy and integrity across sources. In addition, you'll play a critical role in developing and implementing frameworks to deepen our understanding of marketplace profitability and guide investment strategy. We're looking for someone with a proven track record in financial analysis, data analytics, and problem-solving. A good fit for the role will be highly self-motivated, intellectually curious, and analytical, with a strong sense of ownership and ethics that ensure high-quality results every day. What you will work on: • Build and manage financial reports, models, and recurring forecasts., • Collaborate with cross-functional partners—including Data Engineering, Business Intelligence, and Accounting—to ensure accuracy and consistency in our financial data sources., • Ensure changes to our business model are accurately captured in our financial reporting., • Analyze anomalies in data, uncovering root causes, risks and opportunities., • Design and maintain dashboards that track marketplace profitability and inform investment strategy (e.g., CAC/LTV, CPJ, unit economics, contribution margin)., • Conduct ROI analyses to evaluate and prioritize investment opportunities. Who you are: • Bachelor/Master's degree in math, analytics, finance, or other quantitative discipline, • 4+ years of corporate finance, investment banking, consulting, or data analytics, • Strong modeling skills - a spreadsheet wizard, • Ability to communicate complex ideas clearly to both technical and business audiences, effectively serving as a bridge between the two, • Ability to identify critical business problems and address them through analytical models and solutions, • Self-starter with a curious mindset who can creatively solve problems, • Team-player who enjoys jumping into an all-hands-on-deck startup environment, • Strongly preferred: Familiarity with programming languages (Python, SQL) and data visualization tools (Sigma, Looker, Tableau) Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $80,000 - $120,000. This range is representative of base pay only and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You'll love working here because: • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection., • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!, • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

In this position as Customer Service Agent, you will be the first point of contact for various customer enquiries, whether by phone, email or chat. Home Office - Turkish Speaking Customer Service Agent. As an Customer Service Agent in our team you will:.

Be responsible for providing best-in-class financing and financial aid support to learners before, during, and after their program enrollment; Interact with learners via phone, email, chat, and text, and coach them though key decisions and solutions regarding funding their programs; Provide financia

Job Description We are currently seeking an experienced Customer Service Representative who is seasoned in a product driven environment (Industrial products are a big plus). This is a very important position for HYTORC. Our Customer Service Representatives interact with different types of clients and vendors. Flexibility is needed in order to learn how our customers are handled. We are looking for an individual that displays a pattern of going above and beyond the call of duty in order to deliver the level of WORLD CLASS Customer Service that the HYTORC brand stands for. Essential Duties: • Handle 75-100 emails per day, • Handle 50-75 phone calls per day, • Service clients located all over North America, • Schedule, communicate, and file documents regarding tool delivery, • Enter data into Excel, SAP (ERP) and other software, • Coordinate any missing components for orders with purchasing (some products may not be in stock and may have to be placed on backorder), • Learn part numbers, • Suggest equipment and supplies to meet customer needs, • FOLLOW UP SKILLS – CONSTANT FOLLOW UPS, • Enter billing data and then review to ensure:, • Proper documentation is provided by Customer, • Customer is being billed accurately according to current price lists & current global agreements, • Reconcile inventory on invoice by matching the SKU to what is on the order, • The correct amount is applied for shipping, • The correct account is being used for the customer, • Provide customer with copy of order when completed, • Handle requests (when necessary) for:, • Third-party charges (i.e. shipping), • Exceptions to normally required documentation, • Price changes, • Answer both internal and external questions (Internal- Salespeople, Territory Managers, Customer Service, etc. External- end users / customers), • Communicate with customers directly via phone/email to assist with:, • Billing/Accounting, • Customer account verifications (when necessary), • Date(s) of purchase information, • Repair history, • Warranty information – answer questions/provide information regarding status, • Customer ID information, • Willing and able to learn a highly technical product quickly, • Strong relentless follow up skills, • MUST BE a self-starter, • Must be diligent / proactive, • Experience in an environment with an actual commodity, product or physical object, • Ability to move/lift on occasion and go into warehouse environment in order to resolve inventory issues and/or answer questions accurately, • Aptitude with both Technical Support and Sales Support with regards to (tooling / physical product / commodity & accessories), • Must have thick skin, this is a fast paced, high intensity environment, • Able to work alone or as a part of a team, • Display a willingness and disposition to learn and be trained, • Proficient with Microsoft suite and computers in general, • Prior experience with SAP B1, Great Plains, or similar ERP system, • Experience handling / supporting a team of Sales Representatives is a plus, • Experience handling customer service in an online chat environment is a plus, • Experience handling heavy volume of phone calls / emails is a plus #ZR

Job Description PIRATE STUDIOS Pirate Studios is the world's leading provider of rehearsal and music facilities for artists, with studios in the UK, Germany and the USA with exciting plans to expand globally. This is a rare opportunity to be part of a global team that is building something extraordinary. Music and tech are central to our mission of empowering artists and creators to succeed. Artist Support Associate As an Artist Support Associate, you'll be the lifeline for artists creating in our studios during late hours. From helping troubleshoot tech issues to responding to emergencies, you’ll ensure smooth, safe, and inspiring experiences for all Pirate artists. This role is fully remote, handling support tickets and managing urgent, after-hours queries with efficiency and care. You’ll also play a key part in maintaining studio operations during your shift, escalating complex issues when needed, and upholding our mission to provide safe, inclusive creative spaces. We're hiring for the shift pattern: • Deliver fast, accurate support via chat, email, and phone, • Resolve live session issues, equipment concerns, and user errors, • Handle GDPR deletion requests and review responses during downtime, • Act as the after-hours operations lead: monitor safety, escalate emergencies, and make time-sensitive decisions, • Champion our tone of voice and artist-first approach Someone who is: • Experienced in high-volume customer support, • Confident using music studio gear — DJ decks, production setups, rehearsal kit, • Comfortable working independently and making decisions under pressure, • Calm, clear, and empathetic in communication, • Fast with tools like Zendesk, Intercom/Freshchat, Slack — and an even faster typist, • A natural problem-solver who thrives in a fast-paced, time-sensitive environment We are offering an hourly rate of $17.81 of for this role. Alongside that we offer: • Free studio hours, • 33 days annual leave, increasing to 36 days with length of service inclusive of bank holidays (pro-rated for part time), • 2 Duvet days – to press the pause button and reset mentally, no questions asked., • 4 weeks of fully paid sick leave Please note: Although this is a remote role- we will only be hiring in LA OR NEW YORK only. The position is a non-exempt at-will position and subject to US employment verification.

Job Description Customer Experience Assistant, Sales - Nolita & Manhattan, NY Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This in-person role is available at the following New York City locations: • Manhattan Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR kG6QMFMQWV

K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you'll: Answer or make calls to clients to learn about and address their needs, and provide answers to any questions or issues with products or services; Respond efficiently and accurately to users via phone, email and live chat,

Job DescriptionCustomer Service SpecialistLocated in Brooklyn, NY Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Associate role might be the perfect fit for you! As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer. About You: • You genuinely enjoy talking to people and building authentic, lasting relationships, • You’re confident explaining products, services, and promotions—even when challenged with tough questions, • You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets, • You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee, • You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat, • You have strong listening skills and can read between the lines to identify what a customer truly needsWhat You’ll Do:, • Act as the first point of contact for inbound and outbound customer communication across phone, email, and chat, • Learn about customers’ needs, ask thoughtful questions, and recommend tailored solutions that meet their goals, • Educate potential buyers about our products, features, and limited-time offers in a clear and engaging way, • Guide customers through the decision-making process and assist in closing new business opportunities, • Follow up with interested leads, provide timely responses, and nurture relationships to drive conversions, • Accurately log conversations, feedback, and sales activities in our CRM system, • Collaborate with team leads to identify trends, share customer insights, and continuously improve our messaging and service approach, • Maintain a friendly, solution-oriented demeanor even in challenging or fast-paced situationsYou’ll Need:, • Excellent communication skills, both verbal and written—you know how to speak clearly and write professionally, • A natural curiosity and willingness to learn about our offerings and how to position them, • Tech-savvy enough to navigate web-based tools, CRM platforms, and basic troubleshooting processes, • A high school diploma or GED required; college coursework in business, marketing, or communications is a bonus, • Previous experience in customer service, inside sales, retail, or call center work is helpful—but not required; we provide comprehensive training for motivated candidatesWhat You’ll Get:, • A competitive hourly rate plus performance bonuses, • Paid training and opportunities for continuous learning and development, • Flexible scheduling, including evenings and weekends if needed, • A supportive and inclusive team environment that celebrates wins, • Career advancement potential in sales, customer success, or account management

Job Description The Domestic Customer Support Team handles all aspects of supporting our customers across the US. Essential Duties and Responsibilities • Responsible for over 75 emails a day in conjunction with 15 to 30 calls., • Clients will be located throughout the world i.e. United States, Spain, Mexico, France, Norway, Japan, Netherlands just to name a few, • Responsible for extensive data entry and acknowledgment of customer orders., • Schedule tool delivery, review for accuracy, and file accordingly., • Handle Data Entry into Excel and SAP B1, • Strong follow up skills are required, • Expedite orders with purchasing to meet customer deadlines for items not in stock, • Customers are end users, distributors, independent and corporate-owned offices, and sales representatives. You will be their main point of contact for whatever they need, • Must have thick skin, and ability to work in a fast paced environment., • Must be flexible with scheduling if additional tasks arise that require overtime, etc., • Able to work alone as well as in a team environment, • Willingness to learn and be trained, • Primarily and office environment but some issues will need to be resolved in the warehouse, checking stock, etc., • Learn part numbers and descriptions is a must., • Suggest equipment and supplies to meet customer needs, • Willing and able to learn a highly technical product quickly, • Diligent/proactive. Must be self-sufficient and able to complete / schedule tasks with little supervision, • Experience with MS Excel and great Data Entry ability., • Bachelor’s Degree preferred, • Two years’ of prior experience in a Lead or Supervisor capacity, • Prior experience with Great Plains, SAP or the like., • Experience handling / supporting a team of Sales Representatives is a plus, • Experience handling customer service in an online chat environment is a plus, • Experience handling heavy volume of phone calls / emails is a plus, • Experience with letter of credit shipments, • Experience with hazardous material shipments (mostly lithium ion battery with and without equipment), • Experience coordinating shipments via ocean freight or with freight forwarders, • Experience preparing courier labels (FedEx, UPS, DHL, TNT), • Experience preparing shipping documentation, including commercial invoicing, packing list, SLI, COO, etc., • Experience sending documents out for chamber of commerce stamp depending on requests and/or country requirements, • Microsoft Office, SAP B1, Accellos, CRM, ERP

Job DescriptionSalary: $25-$27/hr About Us K&L Wine Merchants is one of the leading independent wine retailers in the United States. With four retail locations and a thriving online store, we offer a world-class selection of wine, spirits, and beer. We are a close-knit, growth-minded team dedicated to providing knowledgeable and personalized service to our loyal customers. If you're looking for an exciting career and a backstage pass to the world of wine and spirits, K&L is the place for you. What We're Looking For We are hiring a Customer Service Associate (Hybrid) who thrives on helping others, communicates with ease, and brings energy and positivity to every interaction. In this role, you will provide expert guidance and support to our customers via phone, email, and chat. This is a remote-first role (80% remote), with weekly in-person participation in educational staff tastings in Manhattan. Perks & Benefits • 100% employer-paid Medical, Dental, and Vision coverage (individual), • 401(k) with company contribution, • 3 weeks of PTO annually (increases after 5 years), • 8 paid holidays, • Generous employee discount, • Weekly product tastings and ongoing sales training KeyResponsibilities • Deliver exceptional customer service and knowledgeable product recommendations via phone, email, and chat (4060 inbound calls/day), • Accurately process a variety of customer transactions including sales, pre-arrival orders, wine club sign-ups, shipping and delivery requests, • Resolve customer issues related to order fulfillment, shipping, payments, and product availability, • Manage customer service channels, including shared email inboxes, web-based help desk, and live chat, • Develop and maintain expertise in domestic and international shipping logistics, including regulations, tax, weather delays, and insurance, • Contribute product reviews, blog posts, and newsletter content, • Participate in weekly educational tastings and occasional offsite events What Youll Bring • 13 years of experience in retail or customer-facing roles, • Demonstrated passion for the wine and spirits industry, • Excellent verbal and written communication skills, • A professional, positive, and solution-oriented demeanor, • Comfort in a desk-based, high-volume support environment (especially during OctDec), • Proficiency with Office 365 and web/email tools, • Availability to work 40 hours per week including one weekend day., • Bachelors degree preferred, • Must be a NY state resident, and live within 30 miles of Manhattan., • Ability to attend weekly in-person educational tasting in Manhattan. Physical & Environmental Requirements • Ability to perform desk-based work for all or the majority ofan 8-hour workday., • Ability to concentrate on individual tasks and make and receive phone calls in an open plan office environment., • Dexterity to enter and retrieve data using a computer keyboard and to operate standard office equipment., • Visual acuity to review text and images on a computer screen. Join K&L Wine Merchants and immerse yourself in a vibrant company culture where your passion for wine and commitment to service will help shape unforgettable customer experiences. K&L Wine Merchants is an Equal Opportunity Employer. We value diversity and inclusion and consider all applicants without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other protected status.

Job DescriptionDescription Job Title:Entry Level Customer Service Assistant Location: Jersey City, NJ Job Type: Full-time Job Summary: We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is an excellent opportunity for individuals looking to start their career in customer service within a thriving organization. As a Customer Service Assistant, you will serve as the first point of contact for our customers, ensuring a positive experience while addressing their inquiries and needs. Key Responsibilities • Respond to customer inquiries via phone, email, and chat in a timely and professional manner., • Provide accurate information about our products and services to customers., • Assist customers with order placement, modifications, and cancellations as needed., • Resolve customer complaints and issues by identifying the root cause and offering appropriate solutions., • Maintain an organized record of customer interactions and transactions in our database., • High school diploma or equivalent; further education in business or related field is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to work effectively in a team environment., • Proficiency in using computers and customer management software., • Growth opportunities within the company., • Comprehensive training and onboarding., • Paid time off and holidays., • A positive and supportive work environment.