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  • Line Server (includes Cashier / Counter Position)
    Line Server (includes Cashier / Counter Position)
    5 days ago
    $17–$20 hourly
    Full-time
    Manhattan, New York

    Cashier & Counter is the Line Server Position FOR IN PERSON INTERVIEW: EVERY THURSDAY 363 7AVE Fresh&co Location Time: 2pm-4pm Please report this time slot of open house interviews! Job Details Job Summary: Cashier and front line teammate. Engaging guests and serving them from behind the line as well as processing payment and coordinating take out and delivery orders. Cashiers are an intricate part of our team Responsibilities: · Cashier · Serving guests from behind the line · Answering phones · Ensuring "to go orders" are made properly and greet delivery drivers for their pick up orders · Monitor food levels and replenish ingredients as needed to ensure efficient service. · Adhere to all food safety and sanitation guidelines to maintain a clean and safe working environment · Collaborate with kitchen staff to coordinate orders and ensure timely delivery of food to customers · Communicate effectively with guests and kitchen team members to maintain smooth operations during busy periods · Perform additional duties as assigned by management to support the overall success of the restaurant · Provide service with a smile Requirements: · Team player · Ability to multitask and work efficiently under pressure while maintaining a positive attitude · Excellent communication skills and the ability to work well within a team · Attention to detail and a passion for delivering exceptional customer service · Night and weekend availability · Physical stamina to stand for long periods and lift moderate weights · A commitment to upholding food safety standards and following health code regulations Join our team at fresh&co where quality and customer satisfaction are our top priorities. If you're a dedicated worker with a passion for quality foods we'd love to hear from you! We are a group of dedicated service professionals, and we can’t wait to meet you!! fresh&co provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Counter: Job Details Job Summary: Counter person and front line teammate. Engaging guests and serving them from behind the line as well as curating and replenishing the salad bar, market table, and sandwich case. Counter servers are an intricate part of our team. Responsibilities: · Serving guests from behind the line · Preparing salads and grain bowls · Ensuring in house and "to go orders" are made properly and are given to the correct guest · Monitor food levels and replenish ingredients as needed to ensure efficient service. · Adhere to all food safety and sanitation guidelines to maintain a clean and safe working environment · Collaborate with kitchen staff to coordinate orders and ensure timely delivery of food to customers · Communicate effectively with guests and kitchen team members to maintain smooth operations during busy periods · Perform additional duties as assigned by management to support the overall success of the restaurant · Provide service with a smile Requirements: · Team player · Ability to multitask and work efficiently under pressure while maintaining a positive attitude · Excellent communication skills and the ability to work well within a team · Attention to detail and a passion for delivering exceptional customer service · Night and weekend availability · Physical stamina to stand for long periods and lift moderate weights · A commitment to upholding food safety standards and following health code regulations Join our team at fresh&co where quality and customer satisfaction are our top priorities. If you're a dedicated worker with a passion for quality foods we'd love to hear from you! We are a group of dedicated service professionals, and we can’t wait to meet you!! fresh&co provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law

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  • Floor Captain
    Floor Captain
    1 month ago
    Full-time
    Manhattan, New York

    Bar & Restaurant Event Hall on the Mezzanine Job Responsibilities: Providing excellent customer service and experience: Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. • Greeting and welcoming guests when they enter, • Thanking guests and conveying gratitude while they are exiting, • Explaining different menu items and offering recommendations, • Answering any questions about the ingredients of a dish on the menu, • Serving food and beverages to guests, if required, • Addressing any guests’ complaints or requests Managing guest reservations and seating: Managing reservations and seating plans effectively can be crucial for a restaurant to operate smoothly and ensure customer satisfaction. Captains usually assist guests with table reservations and seating and ensure that all tables have adequate furniture and utensils. They also convey this information to help chefs in the kitchen department and the serving staff prepare for the day. During operational hours, captains are generally available at reservation desk to receive guests with advance reservations or respond to queries about waiting time. Organizing special events and parties: Restaurants may host special events such as private parties or large group dining. Captains play an integral role in this process, as they liaison between the guests and restaurant staff to ensure that the restaurant meets all requirements related to food, seating and decor. Captains are also responsible for detailing event details and preparing the menu. Inspecting the hygiene and cleanliness of restaurant premises: Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen ,and cutlery are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests. Collecting customer feedback for improvement: As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service. Managing and training junior servers and staff: Captains help manage and train junior servers and other staff members. They typically acquaint new staff members with the restaurant's protocols and culture and may conduct short onboarding training sessions. Important skills of a restaurant captain • Attention to detail, • Multitasking

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