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Are you a customer-service pro fluent in English, Mandarin and Cantonese. We're seeking for an Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $52,000-$56,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English, Cantonese and Mandarin Strong verbal and written communication skills. Apply now and help us make a difference in our customers' experiences! Job Type: Full-time Pay: $52,000-$56,000 per year Benefits: 401(k) Health insurance Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Language: Mandarin (Required) Cantonese (Required) Work Location: In person

At Dazzling Design NYC, we pride ourselves on creating exquisite, high-quality jewelry pieces that embody elegance and sophistication. As we continue to grow, we are excited to offer an opportunity for a dynamic and enthusiastic Live Streaming Sales Associate to join our team and play a pivotal role in showcasing our stunning jewelry collections to a global audience. Why This Role Is a Game-Changer for Performers - 0 base + 15%-18% commission on sales - Flexible scheduling: weekday, weekend, day or night — you choose Top performers have reached six-figure annual income, similar to luxury real estate agents — with the added benefit of no client chasing or cold calls. You’re paid directly for your performance, not seniority or office politics. All livestreams are hosted on-site at our New York office/studio. If you’re passionate and love connecting with people and making sales, this could be the most fun and financially rewarding role you've had. Responsibilities: Host and Present: Conduct engaging and interactive live streaming sales events, showcasing our products. Customer Engagement: Proactively engage with viewers, answer inquiries, and provide personalized styling advice to create an exceptional shopping experience. Sales Drive: Consistently drive sales and achieve monthly revenue targets through effective presentation and promotion of our collections. Qualities and Skills: Live Streaming Experience: Proven experience in hosting live streaming events, preferably in the fashion industry. Energetic and Outgoing: Dynamic personality with the ability to captivate and entertain audiences. Active Listener: Excellent listening skills with the ability to understand and address customers’ needs and preferences effectively. Strong Work Ethic: Integrity: Uphold the highest standards of honesty and professionalism in all interactions and transactions. Hard Working: Proactive and driven with a strong work ethic and dedication to achieving sales targets. Team Player: Collaborative and supportive, with the ability to work effectively as part of a dynamic and diverse team. Benefits: Competitive Compensation: Attractive hourly rate, with the potential for significant earnings based on performance. Flexible Schedule: Enjoy a flexible work schedule that allows for a healthy work-life balance. Opportunity for Growth: Join a growing luxury brand and play a key role in shaping its success and expansion. Employee Discount: Receive discounts on our exquisite jewelry pieces.

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. Leadership Resident (Aspiring Assistant Principal/Principal) Location: NYC Start Date: September 15th, 2025 About SA: Success Academy is redefining what’s possible in public education. Every day our students prove that children from all demographics can achieve in school and life when educators believe that their kids are capable and hold them to a high standard. We are unrivaled in our standards and rigor, and are creating college preparedness and access to exceptional careers as a result. Our dual mission is to build world-class K-12 public schools in NYC while impacting the larger education landscape. We believe we owe it to our country to go big, be bold, and test the ceiling for what we can accomplish for kids. We are the fourth largest school district in NY state, the highest performing charter school in NYC, and have a 100% college acceptance rate. We have grown to 57 schools since opening our first school in 2006 and will continue to grow and expand our impact nationwide. Be a part of this monumental time in our journey as an organization and get a once in a lifetime career advancement opportunity. Position Summary: The Leadership Resident position is part of an exclusive and intensive leadership development program designed to cultivate the next generation of exemplary school leaders. This Leadership Residency Program provides aspiring Assistant Principals and Principals with comprehensive, practical training focused on developing advanced management and leadership skills within high-performing educational environments. Participants will join a select cohort of peers and receive specialized training, practical experience, and targeted professional development to prepare them for successful careers in school administration and leadership. Advancement within the leadership structure is contingent upon successful completion of program requirements and demonstrated leadership capabilities. Core Responsibilities: Become a high-performing principal as quickly as possible. Hold scholars responsible for basic behavioral and academic expectations, and develop strong habits. Hold adults accountable for performance, and develop and change thinking. Establish and communicate clearly defined standards for student responsibilities, including behavior and active listening, scholar work product, and learning readiness. Establish and communicate clearly defined standards for teacher responsibilities pertaining to instruction, insistence, and professionalism. Observe and notice grade-team and schoolwide culture, and be able to build Success Academy Winning Culture. Own development and growth through the training process. Drive and monitor progress toward organizational priorities and outcomes, including attendance data, daily scholar work outcomes, assessment outcomes, teacher development outcomes, grade-wide and school-wide performance outcomes. Format Intensive Leadership Training & Development: Actively participate in a comprehensive training around mastery of teacher expectations and school management practices. Engage in regular one-on-one coaching and sessions with school leaders. Attend and contribute to exclusive leadership workshops, seminars, and professional learning opportunities tailored for the leadership resident cohort. School-Based Immersion & Practice: Get on-the-ground experience teaching and leading as part of the training process. Try out key aspects of the school leadership position, including holding scholars and adults accountable and making changes in thinking and behavior. Support the implementation of school-wide policies, procedures, and instructional programs. Education: Bachelor’s Degree Qualifications: A minimum of 2 years of work experience. Prior experience working in a high intensity, excellent, rigorous, fast paced environment. Skills & Attributes: Exceptional leadership potential with a strong desire to become an Assistant Principal and then Principal. Grit- Resilience, adaptability, and a growth mindset Capacity to change FAST- Eager to receive and implement feedback immediately Strong problem-solving and judgement skills Insistent and likes holding kids and adults accountable to meeting expectations and achieving excellence Ambitious and competitive Highly organized, proactive, and able to manage multiple priorities effectively in a fast-paced environment. Ownership over development, performance, and outcomes Ability to think about people, strategize, develop culture Exact compensation may vary based on skills and experience. Compensation Range $80,000—$100,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

South Asian Youth Action (SAYA) is committed to providing its employees opportunities for growth in a supportive community environment. With a flexible schedule and generous benefits package, SAYA provides its employees a healthy work-life balance in a youth development nonprofit. SAYA: Belong. Grow. Thrive. Organization Description: Established in 1996, South Asian Youth Action (SAYA) is a 501(c)3 youth development organization dedicated to providing holistic, impactful programming to underserved New York City students. Our mission is to foster a strong sense of belonging in youth while equipping them with tools to excel academically, professionally, and personally. By championing education equity through our innovative approach, we ensure our youth are prepared to thrive and make meaningful contributions to their communities. As one of the first South Asian organizations in the United States, we play a critical role in supporting the positive development of youth from immigrant communities. Today, we provide culturally affirming programming at 10 schools and our community center reaching an ever-growing number of individuals each year. To date, we have made a significant impact on the well-being of our community by fostering resilience and wellness and increasing access to opportunities. Position Summary: The Young Women’s Leadership Program Coordinator will be responsible for the planning, implementation, coordination and facilitation of SAYA’s programming at our partner high schools and the Elmhurst Center including but not limited to Young Women’s Leadership and Postsecondary Access. SAYA’s high school programming aims to help youth navigate their complex and layered personal and social identities; practice self-care; develop positive relationships with family members and peers; and receive mentorship. The skills we help our youth build are transferable in other areas of their lives and in the future, including succeeding in high school and post-secondary opportunities. The goal is to raise their critical consciousness so that they will be better equipped to navigate their own lives, offer peer support to others and become advocates for themselves and their communities. Supervisor: Co-Director of High School and College Programs Responsibilities: Program Management - Oversee the registration and enrollment process for youth. - Lead the annual Young Women’s Leadership Conference. - Track and manage attendance and other student data using our web-based database and other customized tools. - Provide program data for grant reporting as is necessary. - Conduct periodic evaluation of programming to measure effectiveness of services and maintain documentation of activities and outcomes. - Attend trainings, professional development workshops and conferences. - Manage new projects, initiatives, and duties. Curriculum Development and Facilitation - Develop lesson plans and curriculum for leadership, college access and enrichment programming. - Utilize social emotional learning framework and strategies in the development of resources, tools and support for youth. - Incorporate social justice and advocacy framework for curriculum development. - Facilitate sessions at the Elmhurst Center and school site(s). - Collaborate with colleagues around the planning of lessons, curriculum, career exposure and career events, special events, and trips. - Plan and facilitate enrichment activities such as visual arts, performing arts, and interest-based clubs during the school day and after school. - Incorporate an equity lens in program development. - Relationship Building and Youth Engagement. - Build positive rapport and mentoring relationships with youth by being enthusiastic, approachable, available and ready to listen. - Navigate varying group dynamics when facilitating different cohorts of youth and be a strong relationship-builder. - Provide individual, group advisement, and overall guidance for the personal and academic development of youth participants. - Participate in youth activities and free time spent outside of formally structured programming. - Lead events, and recreational and enrichment activities, which will vary throughout the year based on student interest and program scheduling priorities. - Coordinate and chaperone trips which may be held during the school day, after-school, evenings, weekends and summer. - Support youth with academic activities by providing assistance with school work and projects. - Ability to hold space for difficult conversations and formulate a plan of action for individual youth after 1:1 check ins. Partnership Development and Recruitment - Cultivate strong partnerships with SAYA colleagues, school teachers/administrators, college representatives, other CBOs and NYC government agencies to provide youth with a range of resources and support. - Build collaborative relationships with community partners and school leaders, including administration, teachers, parent coordinators, and guidance counselors. - Strengthen the connection between SAYA school partner sites and SAYA’s Elmhurst Center by collaborating with colleagues and providing information about Center programs and events to school-based youth. - Participate in youth recruitment efforts with outreach to school and community organization stakeholders. - Attend occasional evening events at the school site(s), Elmhurst Center, and other community-based organizations throughout the year to represent SAYA programming. The above is intended to describe the general nature and level of work being performed by this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Qualifications: - Bachelor degree required - At least 2+ years experience in relevant fields (Education, Social Work, Counseling) preferred - Experience with workshop facilitation, youth mentorship, classroom management, and curriculum development required - Experience developing curriculum incorporating social-emotional learning (SEL), social justice and positive youth development - Previous experience in and knowledge of NYC public schools required - Highly flexible and openness to feedback, with ability to organize and manage multiple tasks in a fast-paced setting - Willingness to support larger SAYA team with various tasks as is needed, must be open to and contribute to supportive team culture across programs - Excels with contingency planning for events, workshops, and flexibility in addressing changing program needs - Excellent proficiency in Google Suite, including Google Spreadsheet, Google Docs, Google Slides, Google Forms, MS-Excel - Must be comfortable with public speaking in leading events and initiative Compensation and Benefits - $60,000-$65,000 commensurate with experience - PTO starting at 25 days - 10 paid holidays - 12 weeks (60 days) of paid leave based on eligibility - Employer sponsored medical benefits with generous employer contributions for employee and dependents - Optional dental, vision, transit, and FSA benefits - Retirement plan with 1:1 match of employee’s contribution up to 3% of annual salary (capped at $16,000) Additional Information - This position is in-person - This role may require you to work a Tuesday-Saturday schedule. You must be available to work early morning hours at school-based sites and evening hours when at our Elmhurst Center - Must be comfortable with periodic commute and occasional transfer of items between school and SAYA central office, and other designated locations as assigned or as is needed Please provide a cover letter with your application. SAYA is an Equal Opportunity Employer.