20 Best professional listener Jobs in New York, NY (April 2025)

My name is Nathaniel Clarke, and I am reaching out on behalf of a unique and purpose-driven hybrid initiative: The Chamber of Commerce Guest Staff Affairs, doing business as the Hotel Chamber of Commerce, and our nonprofit wing, the Hotel Advocacy Network (HAN). Together, we are redefining what hospitality can look like — not just at the front desk, but in the hearts and minds of every guest and staff member. We believe that fairness, emotional intelligence, and accountability should be embedded in every guest experience. Our mission is built on three pillars:1. Hotel Chamber of Commerce (HCC) – The For-Profit Arm Supports hospitality operations by offering: The EchoConnect Front Desk System, a real-time AI-powered check-in and loyalty audit tool Staff training modules in empathy, decorum, crisis de-escalation, and human trafficking prevention The Sauti Listener system — a venting tool designed to reduce leadership burnout 1. Hotel Advocacy Network (HAN) – Our Nonprofit Force 2. Leads grassroots and institutional advocacy by: 3. Promoting ethical hospitality standards 4. Offering emotional intelligence programs to under-served communities 5. Campaigning for policy change, diversity, and staff dignity3. League of Hospitality Guardians – The Next Generation of Leadership 6. This signature program under HAN trains and certifies Hospitality Heroes who exemplify: 7. H = Hospitable, E = Empathy, R = Resolution, O = Ownership. 8. Students who intern with us become part of this larger ecosystem — learning from real-world business, tech, and nonprofit experiences, while contributing to meaningful social change. Open Intern Roles: Marketing & Social Media Intern – Create campaigns and promote outreach Nonprofit & Grant Writing Intern – Assist with funding proposals and impact storytelling Tech & Automation Intern – Work on our EchoConnect platform Hospitality Training Support Intern – Help build and document empathy + decorum modules All roles are remote-friendly, with flexible hours, and eligible for college credit (if approved by your institution). Interns receive professional mentorship, a letter of recommendation, and the chance to directly impact the future of hospitality. I've attached a full flyer and listing for your review. We’d love if you could circulate it among your students or post to your job/internship board. Thank you for your time and dedication to student growth. Together, we can build a fairer, smarter, and more human-centered hospitality industry. Warm regards, Nathaniel Clarke Founder, Hotel Chamber of Commerce & Hotel Advocacy Network

Customer service and sales representative

Join Our Team – Customer Service Representative (Entry-Level)! Location: Manhattan | Full-Time Are you passionate about helping people and creating positive experiences? Do you thrive in a fast-paced setting where your customer service skills truly make a difference? If that sounds like you — we’d love to connect! What You’ll Do: Deliver exceptional service and support to every customer Engage with clients, listen to their needs, and provide effective solutions Represent our brand with professionalism, positivity, and care Respond to inquiries, resolve concerns, and ensure customer satisfaction Collaborate with your team to reach both service and sales goals What We’re Looking For: A motivated self-starter with a passion for helping others Comfortable in a fast-paced, customer-focused environment Excellent communicator who thrives in team settings Solution-oriented with a can-do attitude and strong problem-solving skills Perks & Benefits: Competitive base pay plus performance-based bonuses Clear paths for career advancement in customer service or sales Fun, energetic team culture with regular company events and outings Ongoing training, support, and development opportunities Ready to grow your career in a role where your customer service skills are valued and rewarded? Apply now and let’s build something great together! We’re proud to be an equal opportunity employer and welcome diverse backgrounds and perspectives. Reply to this job sending us your resume to consider your application.

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Fire Safety Tactics LLC.

Fire safety Tactics is committed to providing exceptional security service with a focus in hospitality/customer service. As a security guard, your responsibilities include but are not limited to: patrolling designated areas, monitoring surveillance systems, enforcing security protocols, spotting suspicious behavior, managing access to the property, responding to incidents, and reporting any irregularities to the relevant authorities. Essentially, you serve as a visible deterrent to crime by maintaining a vigilant presence and safeguarding both the property and its personnel. Patrolling premises: Regularly walking around the property to check for potential security breaches, unauthorized access, or suspicious activity. Access control: Checking identification of visitors and employees, verifying authorized entry, and denying access to unauthorized individuals. Surveillance monitoring: Actively observing security cameras and other monitoring systems to identify potential threats. Incident reporting: Documenting any suspicious activity, property damage, or security breaches and reporting them to the appropriate authorities. Responding to emergencies: Taking immediate action to address emergencies like fires, medical situations, or active threats, coordinating with emergency services when necessary. Enforcing rules and regulations: Ensuring compliance with company policies and local laws regarding security procedures. Maintaining logs: Keeping detailed records of activities, visitor information, and incidents that occur on the premises. Required skills for a security guard: Observational skills: Ability to attentively monitor surroundings and identify potential threats. Alertness and vigilance: Maintaining focus and awareness during long periods of observation. Communication skills: Clear and concise reporting of incidents and ability to interact with visitors and staff. Physical fitness: Ability to patrol large areas on foot and respond quickly to situations. Decision-making skills: Assessing situations and taking appropriate action based on security protocols. Customer Service Customer service typically involves acting as the primary point of contact for customers, addressing their inquiries and concerns promptly and professionally, providing information, resolving issues effectively, and maintaining positive customer relationships, while adhering to company policies and procedures to ensure customer satisfaction. Required skills: Excellent communication skills: Active listening, clear and concise verbal and written communication Problem-solving skills: Ability to analyze customer issues, identify solutions, and implement them effectively Customer focus: Prioritizing customer satisfaction and building positive relationships Adaptability: Ability to handle diverse customer inquiries and situations with patience and flexibility

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