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Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

Launch your sales career with unlimited growth, big earnings, and a mission that matters! Entry-Level Account Executive Do you have what it takes to be a leader? Do you want to work somewhere you can make a difference? Mpower is growing and adding to our Residential Sales Team! We are the East Coast's leading 100% Renewable Energy firm, seeking motivated candidates with an entrepreneurial mindset who are career-driven, energetic, and ready for the right opportunity. As an Entry-Level Account Executive, you’ll guide homeowners through a consultative sales process, presenting renewable energy solutions with confidence and professionalism. If you’re hungry for both career and financial growth, this is the opportunity for you! As an Entry-Level Account Executive, you will: Engage with potential customers to share the value of renewable energy and demonstrate how it can benefit their lives. Provide a clear, stress-free, and fully compliant enrollment experience. Achieve daily and weekly goals that unlock high commissions and performance bonuses. Build genuine connections with customers by listening, answering questions, and responding with positivity and professionalism. Represent Mpower Direct with confidence, energy, and integrity at all times. Collaborate with your team to celebrate wins, share strategies, and support one another’s growth. Entry-Level Account Executive Qualifications: Must be 18 or older with valid U.S. work authorization Proven track record of high-performance sales experience (preferred, but not required) Confidence, assertiveness, and the ability to think quickly on your feet Excellent interpersonal and written communication skills Strong ability to build lasting customer relationships and practice strategic selling Sharp attention to detail and strong organizational skills An outgoing, positive personality with the drive to succeed Compensation & Rewards Earn Big: Competitive pay with On-Target Earnings (OTE) of $35,000 – $88,400, combining base pay + uncapped commissions. Paid Training, Fast Start: Get fully paid training and start building your career right away. Unlimited Growth: Clear career path with promotions based on performance — no limits on how far you can go. Work With Purpose: Be part of a high-energy, fun team that’s driven by making a real impact in renewable energy. Extra Rewards: Performance bonuses, recognition, and incentive opportunities for top performers. Ready to energize your career and make a real difference? Become a part of a thriving team, don't hesitate to APPLY TODAY! You can become that next great Leader at Mpower!