Director of Access & Engagement Programs
1 day ago
Los Angeles
Job DescriptionDescription: JOB TITLE: Director of Access & Engagement Programs REPORTS TO: Sr. Director of Community Programs SCHEDULE: Monday-Friday (9:00am-5:30pm) LOCATION: Venice, CA STATUS: Full-Time, 40 hrs/wk, Exempt CELL PHONE: Reimbursement for use DRIVER POSITION: Yes [if yes, please reference driving policy] SALARY RANGE: $85,000-$93,000 Annually Safe Place for Youth (SPY) is thrilled to be expanding our Access Center hours! We're serving more youth and expanding the impact of our drop-in services! ABOUT US: Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs. SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees. SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving. ABOUT THE ROLE: The Director of Access & Engagement Programs will plan, manage and administer empowerment programming including the Community Garden, Youth Empowerment Program, Education & Employment, and Healing Arts throughout SPY, using a youth-focused, trauma-informed model of service delivery, focusing on healing arts and empowerment engagements. WHAT YOU’LL DO: • Provide trauma and resiliency informed oversight to SPY’s street outreach program, Access Center direct service, healing arts, SPY Squad, and Education and Employment., • Establish and maintain appropriate program structure, policies and procedures that ensure high quality services and the safety of staff and members., • Supervise and develop program staff within trauma informed and culturally responsive models, providing comprehensive onboarding, training, support and feedback., • Ensure that youth are able to continue to receive meals, basic needs resources, housing connection and enrichment services during the week, and expand to offer weekend services., • Ensure that outreach teams are maximizing the number of youth reached and connected to SPY services., • Participate as a member of the Performance and Quality Improvement team, and ensure that all programs are engaged in continuous quality improvement., • Ensure programs comply with all relevant legal, ethical, and best-practice professional standards., • Ensure that programs are meeting contract compliance and funder requirement, as well as objectives established by the organization., • Oversee program budgets and ensure that expenditures are are in line with annual budget allocations., • Assist programmatic grant proposals, contributing to narratives, and identifying appropriate goals and staffing., • Provide regular reports on program outcomes for funders and program monitoring., • Ensure quality assurance standards are being met and lead program audit preparation., • Provide crisis intervention and incident debrief, as needed., • Oversee the maintenance of client records, ensuring regular and accurate data entry, chart compliance, and including maintaining records through HMIS., • Maintain records of staff training including trainings provided and staff attendance., • Work collaboratively with diverse groups of partners and stakeholders to develop and promote youth services program design, implementation and evaluation., • Represent SPY at community gatherings, trainings, conference, and coalitions., • Identify and evaluate the risks associated with program activities and take appropriate action to, • mitigate risks., • Act as part of the after-hours crisis rotation and ensure coverage for 7 days a week access center, • programming., • Other duties and responsibilities as assigned to support the mission of the program and, • Bachelor’s degree in Sociology, Psychology or any related field is preferred., • Masters degree and/or clinical background is preferred., • Minimum of 3 years experience working with unhoused populations, • Minimum of 2 years working with youth preferred, • Minimum 2 years management experience in social service setting, • Expertise in program development and partnership building, • Background in employment services, healing arts, and community building preferred, • Understanding of best practice approaches including: Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care, • Working knowledge of policies, systems, and local programs that impact homeless persons and the related public funding sources, regulations, requirements, and procedures, • Strong computer skills and knowledge including word processing, database operations, spreadsheets and other software systems., • Ability to coordinate and/or oversee the successful completion of projects, • Excellent verbal and written communication skills, including organizational, detail, and interpersonal, • Cultural humility and an anti-racist stance, • Prolonged periods of sitting at a desk and working on a computer., • Changes in the environment, such as the office or outdoors. Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to . To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited. Driver Positions: Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include: • Suspended or revoked license, • Three or more moving violations in the past 36 months, • Any violations, including drugs, alcohol, controlled substances, within the past 24 months, • Reckless driving, including hit and runs, within the past 24 months For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued. NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor’s responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time. BENEFITS & PERKS: Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth. EEO STATEMENT: All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Please include references in your application