Public safety jobs in North Tonawanda, New YorkCreate job alerts

Job Description Are you a recent or soon-to-be graduate hoping to begin your counseling career in the Mental Health or Substance Use field? Perhaps you’re a seasoned professional seeking an organization where you can advance your career? Are you interested in working for an innovative company who has been voted a Best Place to Work in New York State for the last 17 years? Is it important to you to have scheduling flexibility, student loan assistance, generous paid time off, and quarterly bonus potential? If you answered yes to any of the questions above, a role at Horizon Health Services might be the perfect fit for you! “Horizon is truly a best company to work for. Our person-centered approach allows me to be flexible with my patients, resulting in strong professional bonds that work to foster dynamic change!” -Rachel S., LMSW, Senior Counselor II What will your day look like? Our highly regarded onboarding program will offer you direct mentorship with experienced counselors, individualized training, and a team of coworkers who want to ensure your success here at Horizon! We are all about collaboration. We want to hear your thoughts, work with you as a team, and help you build confidence! Some of the day-to-day responsibilities you will have include: • Be the first clinical contact with patients as they begin their path to wellness and recovery, • Participate in short-term, person-centered assessment work focused on case conceptualization and matching patients with counselors based on clinical needs and desires, • Utilize engagement skills with patients, family members, and other supports; setting the stage for the treatment process and increasing positive treatment outcomes, • Receive expert training through Horizon University on evidence-based treatment approaches, as well as ongoing learning opportunities with CEUs throughout your career, • Work with a multidisciplinary team where you will have ongoing coaching and clinical support, • Build mentoring and leadership skills through participation in group supervisions, case conferences, and 1:1 feedback and work with clinical coach., • Develop collaborative relationships with staff throughout the agency company through transition of care process as you make clinical recommendations based on patient diagnosis and treatment goals. As a counselor, we want you to feel challenged, supported, and fulfilled in your work! The work we do is not easy, but it is rewarding. We pride ourselves on our unique corporate culture of caring and respect, while also being progressive and highly spirited! What we offer that you will love: • Evidence-based clinical programming designed by leaders in the behavioral health field Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes. • State-of-the-art onboarding program, complete with your own clinical attending, • Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free!, • Reimbursement of expenses for licensure, certification, and renewal, • Career growth opportunities, including the flexibility to work in both mental health and addiction services, • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!, • Quarterly bonuses with an annual earning potential of eight thousand dollars!, • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. In addition to all of the all-nighters and cramming for exams… Our beautiful and welcoming clinics are located throughout Western New York, with locations in Erie, Niagara and Genesee counties. This position is specifically for our 1376 Niagara Falls Blvd, Tonawanda NY clinic! Position Hours: You’ll coordinate a personalized schedule with your supervisor that will meet both the clinic and patients’ needs as well as yours. Our outpatient clinics offer expanded hours Monday – Thursday so we’ll ask you to be available at least 2 evenings per week, but don’t worry about jeopardizing your work-life balance… we can help you create a schedule that works for you, as many locations close earlier on Fridays! Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $49,712 - $58,552. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $9,000, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you seeking to begin or continue your counseling career in the addiction field? Are you interested in working with a close-knit team in a residential setting? If so, apply to be a Residential Counselor today! “The reason I love my position as a counselor at Horizon is the chaos. Coming into work every day and dealing with the fast-paced uncertainty of treating people in crisis is continually exciting and every day holds new experiences. This has taught me to think on my feet as a counselor and to be able to adapt and overcome any situation. The other great thing about working in residential treatment, is being able to see the same patients every day for weeks at a time. Instead of leaving a session and saying, ‘we will come back to this in 2 weeks’, I can leave a session and say to a patient, ‘journal about that tonight and we can talk in the morning.’” -Michael L., Senior Counselor What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Residential Counselor at Horizon, you will... • Conduct comprehensive patient assessments and develop treatment plans that identify patients’ needs and strengths., • Provide individual and group counseling., • Participate in weekly one-on-ones with your manager, as well as team meetings to discuss cases., • Coordinate and collaborate with other service providers and family members., • Maintain patient records consistent with regulatory requirements and quality assurance standards. As a counselor, we know how much a team environment helps ensure you get the support you want and deserve! Here at Horizon Village, you will have coworkers that feel like family as you become part of our amazing residential community. Everywhere you turn there are fellow Horizon Heroes ready to assist you whenever needed. But wait, there’s more! • Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free!, • Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes., • Employee appreciation events that allow you to bond with your team during work hours., • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!, • Paid time off and paid holidays!, • Comprehensive, cost-effective health, dental, vision and supplemental benefits options Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: Horizon Village Campus in Sanborn, NY is composed of four residential buildings: Aurora Village, Delta Village, Freedom Village, and Horizon Village, along with our innovative Wellness Center. Our intensive residential treatment facilities are dedicated to the total care of adults with substance use disorders. This opening is specifically for 6302 Inducon Dr E, Sanborn NY. Hours: This position is a full-time position from Tuesday - Saturday or Sunday - Thursday. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $50,960 - $62,296. Starting pay may be impacted based on experience and education. There is also a 15% pay differential for weekend hours worked. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting., • Mobility required between worksites and within facilities., • Mobility required with repetitive wrist, hand, and finger movements. Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (1230pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Are you a recent or soon-to-be graduate hoping to begin your counseling career in the Mental Health or Substance Use field? Perhaps you’re a seasoned professional seeking an organization where you can advance your career? Are you interested in working for an innovative company who has been voted a Best Place to Work in New York State for the last 17 years? Is it important to you to have scheduling flexibility, student loan assistance, generous paid time off, and quarterly bonus potential? If you answered yes to any of the questions above, a role at Horizon Health Services might be the perfect fit for you! “Horizon is truly a best company to work for. Our person-centered approach allows me to be flexible with my patients, resulting in strong professional bonds that work to foster dynamic change!” -Rachel S., LMSW, Senior Counselor II What will your day look like? Our highly regarded onboarding program will offer you direct mentorship with experienced counselors, individualized training, and a team of coworkers who want to ensure your success here at Horizon! We are all about collaboration. We want to hear your thoughts, work with you as a team, and help you build confidence! Some of the day-to-day responsibilities you will have include: • Attending trainings via our new state-of-the-art learning management system where you will gain the necessary knowledge to be a successful counselor, • Conducting comprehensive patient assessments and developing treatment plans that identify patient needs and strengths, • Building effective therapeutic relationships as you develop rapport and hope to patients of diverse backgrounds, • Participating in weekly one-on-ones with your supervisor, as well as team meetings, to discuss case presentations, • Utilization of evidenced based practices such as CBT, DBT, and MI to help serve as a catalyst for change and improved quality of patients’ lives, • Creatively problem solve with patients around practical obstacles, in effort to increase whole body wellness At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! As a counselor, we want you to feel challenged, supported, and fulfilled in your work! The work we do is not easy, but it is rewarding. We pride ourselves on our unique corporate culture of caring and respect, while also being progressive and highly spirited! What we offer that you will love: • Evidence-based clinical programming designed by leaders in the behavioral health field Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes. • State-of-the-art onboarding program, complete with your own clinical attending, • Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free!, • Reimbursement of expenses for licensure, certification, and renewal, • Career growth opportunities, including the flexibility to work in both mental health and addiction services, • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!, • Quarterly bonuses with an annual earning potential of eight thousand dollars! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. In addition to all of the all-nighters and cramming for exams… This opening is located at 6321 Inducon Dr E, Sanborn NY. Position Hours: You’ll coordinate a personalized schedule with your supervisor that will meet both the clinic and patients’ needs as well as yours. Our outpatient clinics offer expanded hours Monday – Thursday so we’ll ask you to be available at least 2 evenings per week, but don’t worry about jeopardizing your work-life balance… we can help you create a schedule that works for you, as many locations close earlier on Fridays! Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $49,712 - $58,552. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $9,000, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description The Head Bartender creates a welcoming atmosphere and is responsible for the execution of restaurant and banquet beverage sales, preparation, service, and bar management. This role functions as an active bartender and supervises bar and other service personnel to assure member and guest satisfaction through proper beverage service and presentation. In addition to these primary responsibilities, this position will provide additional assistance to all areas of the Food and Beverage Department. This position participates in the daily Tip-Pool with the additional opportunity to earn cash tips. Our restaurant operates Wed-Thurs 5-8 and Fri/Sat 5-9 pm during the spring, fall, and winter. Summer hours are Tuesday- Thurs 5-8:30pm Fri - Sat 5-9:30pm, Sunday Breakfast and Dinner 5-8 PM. Special Events can take place at all times of the year during the weekday and weekends, mornings, afternoons, and evenings. Knowledge and Skills: • 2-5 years of experience in hospitality preferred, experience in private clubs a plus, • Good with computer, ability to work efficiently in POS, • Well-developed verbal and written communications skills., • Self-starter with the ability to work autonomously when needed; ability to multi-task, • Customer driven, keen to exceed expectations, solutions focused and go above and beyond., • Ability to interact and engage with the membership to ensure proper execution of members expected experience, • Enjoys working in a fast-paced environment and able solve issues quickly and correctly, • Responsible for all beverage ordering, purchasing, stocking, and maintaining inventory including N/A Beverages., • Monitors purchasing and receiving procedures to ensure proper quantity, quality and price for all purchases., • Build a team, train, and maintain teams. Staff training of beverage knowledge., • Works closely with our F&B team including Chef, Banquet Manager, GM, • Proactively help with preparation of bar materials for upcoming events, • Manager on Duty in restaurant during absence of GM or Restaurant Manager, • Assist with Opening the restaurant and Closes Club on a scheduled basis, • Lights, music, temperature, doors etc., • Works with servers to help engage our members, helping to hand sell wine and educate our team., • Ensures that adequate cash procedures are followed and that documentation is reported in an accurate and timely manner., • Assures that all standard operating procedures for revenue and cost control are in place and consistently followed., • Assures that all applicable club policies and procedures are followed., • Ensures all legal requirements are consistently followed, including wage/ hour and federal, state or local laws for food safety and the sale/consumption of alcoholic beverages., • Addresses member and guest complaints and advises the General Manager about appropriate corrective actions taken., • Monitors appearance, upkeep and cleanliness of all beverage equipment and facilities., • Implement and monitor sanitation and cleaning schedules. Completes accurate and timely inventory on a monthly basis • Helps plan internal marketing and sales promotion activities for special club events., • Establishes quantity and quality output standards for personnel in all positions within the department., • Writing and maintaining our wine list with up-to-date vintages and correct pricing and correlating buttons in the POS, • Curating a beer, cocktail list and spirits program with correct pricing and correlating buttons in the POS, • Training our bartenders on steps of service, mixology, and recipe management, • Work closely with our F&B team to ensure restaurant and banquet wine/beverage sales are trending up and our members are engaged and happy, • Researches new products and evaluates their cost and profit benefits., • · Assist colleagues whenever there is an opportunity to do so., • · Work with appropriate committees and committee chairs, professionally listening to feedback, • · Project polished, positive, confident and professional mannerisms and appearance as a representative of The Buffalo Launch Club, • · Anticipate and respond to member needs; follow up until needs are met., • · Demonstrate collaborative and respectful behavior., • · Partner with all team members to achieve goals., • · Receptive to others’ ideas and opinions., • · Contribute to a positive work environment., • · Demonstrate flexibility and willingness to change., • · Identify opportunities to improve administrative processes., • · Make appropriate decisions using sound judgment., • · Use resources efficiently., • · Assist other departments to search for efficienciesCompany DescriptionWhen the Buffalo Launch Club was formed in 1903 it was the first Power Boat Club in North America, if not the world, and contributed much to the recognition of our area. Today, we have approximately 250 members and provide dining and recreation opportunities for people of all ages and backgrounds. We are a family-friendly organization and take pride in creating and promoting a breadth of family-friendly boating and non-boating activities that are attractive to our membership. We aim to provide a first-rate dining experience, practice continuous improvement, and share the beauty of the mighty Niagara River by making constant improvements to our park-like grounds. Our restaurant and banquet operations are open to the public as well as our membership.When the Buffalo Launch Club was formed in 1903 it was the first Power Boat Club in North America, if not the world, and contributed much to the recognition of our area. Today, we have approximately 250 members and provide dining and recreation opportunities for people of all ages and backgrounds. We are a family-friendly organization and take pride in creating and promoting a breadth of family-friendly boating and non-boating activities that are attractive to our membership. We aim to provide a first-rate dining experience, practice continuous improvement, and share the beauty of the mighty Niagara River by making constant improvements to our park-like grounds. Our restaurant and banquet operations are open to the public as well as our membership.

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (2pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (6am-2pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Front of House (FOH) Team Members to join our Tim Hortons team at 1685 Grand Island Blvd, Grand Island, NY on evening shifts (2pm-10pm) Weekdays & Weekends a Must. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Are you looking to start or continue your career within the carpentry field? Do you want to work in a role where you will be able to make a difference in someone’s life on a daily basis? Apply to be a Skilled Carpenter today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Skilled Carpenter position at Horizon, you will… • Perform tasks required during general construction and renovation projects including alterations of walls, carpentry, drywall, electrical, doors, ceilings, plumbing, floor covering and paint., • Perform universal precautions and uses personal protective equipment., • Coordinate work under the direction of the Construction Manager follows all OSHA, DOH and building regulations., • Report building deficiencies to the Construction Manager provides a safe and healthy environment for all clients and staff. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • High School Diploma or equivalent required., • 3 years of relevant experience required., • 6 months of commercial construction experience required. This position is location at our corporate headquarters at 55 Dodge Rd, Getzville NY 14068. Position Hours This is a full-time role from Monday - Thursday 5:30am - 2:30pm and Friday 5:30am - 11:30am. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $25.00 - $26.50. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Stationary posture, alternating between standing and sitting, • Ascending/descending on various structures (e.g. ladders), • Local travel between worksites, • Operating machinery/power tools and occasional operation of company owned motor vehicles and heavy equipment, • Lifting objects up to 50 pounds, occasionally up to 100 pounds Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift 6am-2pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (5am-1pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift (5am-1pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Senior Care Coordinator today! “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” –Natalie, Advanced Practice Care Coordinator What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Senior Care Coordinator at Horizon, you will… • Conduct comprehensive member assessments and develop care plans that identify member needs and strengths., • Be responsible for independently managing a caseload of approximately 40 members., • Travel to meet high risk members in their homes or in the community., • Connect members to resources and services in the community., • Collaborate with members care team to ensure proper care is being delivered., • Creatively problem solve with members around practical obstacles, to meet their needs., • Gain supervisory experience by supervising interns. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon., • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University., • Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assists with reducing administrative burden and enhancing quality documentation/clinical outcomes. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Bachelor’s Degree in a Human Services related field OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) required., • Two or more years of experience providing health home care coordination services required., • A clean, valid, NYS driver’s license, three years of driving experience, and reliable transportation to travel locally on a regular basis required., • Excellent verbal and written communication skills., • Ability to work independently while also being part of a large team. 1000 Young St. Suite 500 Tonawanda, NY 14150 Hours: Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM on Monday – Thursday, and on Friday’s 8:00am-2:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $22.95 - $24.00. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Local travel between worksites, • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, occasionally lifting objects up to 20 pounds Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you a recent or soon-to-be graduate hoping to begin your counseling career in the Mental Health or Substance Use field? Perhaps you’re a seasoned professional seeking an organization where you can advance your career? Are you interested in working for an innovative company who has been voted a Best Place to Work in New York State for the last 16 years? Is it important to you to have scheduling flexibility, student loan assistance, generous paid time off, and quarterly bonus potential? If you answered yes to any of the questions above, a role at Horizon Health Services might be the perfect fit for you! “Horizon is truly a best company to work for. Our person-centered approach allows me to be flexible with my patients, resulting in strong professional bonds that work to foster dynamic change!” -Rachel S., LMSW, Senior Counselor II What will your day look like? Our highly regarded onboarding program will offer you direct mentorship with experienced counselors, individualized training, and a team of coworkers who want to ensure your success here at Horizon! We are all about collaboration. We want to hear your thoughts, work with you as a team, and help you build confidence! Some of the day-to-day responsibilities you will have include: • Attending trainings via our new state-of-the-art learning management system where you will gain the necessary knowledge to be a successful counselor, • Conducting comprehensive patient assessments and developing treatment plans that identify patient needs and strengths, • Building effective therapeutic relationships as you develop rapport and hope to patients of diverse backgrounds, • Participating in weekly one-on-ones with your supervisor, as well as team meetings, to discuss case presentations, • Utilization of evidenced based practices such as CBT, DBT, and MI to help serve as a catalyst for change and improved quality of patients’ lives, • Creatively problem solve with patients around practical obstacles, in effort to increase whole body wellness At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! As a CASAC counselor, we want you to feel challenged, supported, and fulfilled in your work! The work we do is not easy, but it is rewarding. We pride ourselves on our unique corporate culture of caring and respect, while also being progressive and highly spirited! What we offer that you will love: • Evidence-based clinical programming designed by leaders in the behavioral health field Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes. • State-of-the-art onboarding program, complete with your own clinical attending, • Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free!, • Reimbursement of expenses for licensure, certification, and renewal, • Career growth opportunities, including the flexibility to work in both mental health and addiction services, • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!, • Quarterly bonuses with an annual earning potential of eight thousand dollars! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. In addition to all of the all-nighters and cramming for exams… Our beautiful and welcoming clinics are located throughout Western New York, with locations in Erie, Niagara and Genesee counties. Click here to check out a list of our current locations. We can’t wait to talk with you more about our facilities and your preferences- there are so many exciting possibilities! Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $23.00 - $28.15. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $9,000, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Position Hours: You’ll coordinate a personalized schedule with your supervisor that will meet both the clinic and patients’ needs as well as yours. Our outpatient clinics offer expanded hours Monday – Thursday so we’ll ask you to be available at least 2 evenings per week, but don’t worry about jeopardizing your work-life balance… we can help you create a schedule that works for you, as many locations close earlier on Fridays! Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you looking to expand and develop your career in the Human Resource field? Do you want to know your work makes a difference every day? If so, apply to join our Horizon family as an HR Administrative Operations Manager today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a HR Administrative Operations Manager at Horizon, you will… • Lead and motivate the Employee Services Administration team to achieve departmental goals and objectives., • Manage Horizon’s benefits programs, including:, • Overseeing enrollment and delivery of benefits to employees, • Ensuring compliance with federal, state, and local legal requirements, • Informing employees of benefit usage, rules, and regulations, • Managing records for benefits and ensuring data integrity., • Manage the leaves and accommodations processes for the organization, including monitoring and effective communication regarding employee status updates., • Manage the HRIS system to ensure personnel record data accuracy and integrity, • Ensure payroll-related activities are completed accurately and timely according to relevant rules and regulations., • Ensure compliance with DOL regulations, including timely filing of reporting requirements (e.g., EEO, Vets 4212)., • Analyze key HR metrics and provide regular reports on trends, insights and plans to address areas needing improvement., • Effectively communicate with stakeholders within and outside the organization., • Ensure HR procedures align with the organization's values and objectives., • Identify opportunities to streamline processes and innovative solutions to improve employee experience., • Manage HR-related costs and ensure that the organization is using its HR resources effectively. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Paid time off and paid holidays! We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Bachelor’s degree in human resources, Business Administration, or related field required., • SHRM or HRCI HR Professional Certification preferred, • 5+ years of experience in HR operations, with at least 2 years in a managerial role., • Thorough understanding of HR best practices and employment laws and regulations., • Proficiency in HRIS systems and Microsoft Office Suite. UKG proficiency preferred., • Demonstrated experience in developing and implementing HR policies and procedures., • Excellent communication and interpersonal skills, with the ability to build effective relationships with all levels of the organization., • Strong analytical and creative critical thinking skills. Our Employee Services team is based at our corporate office, located at 55 Dodge Road in Getzville, and may sometimes travel locally during the work week to the clinical sites we support. After successful onboarding in this role, you will have the opportunity to work a hybrid remote schedule! Hours: This is a full-time position with a standard Monday through Friday schedule that requires some flexibility with occasional evening or weekend support to our 24/7 facilities. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. This position has a salary range of $65,000 - $72,000. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Local travel between worksites, • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, occasionally lifting objects up to 20 pounds Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you looking to work for an organization where you can make a difference? Do you have billing skills you are ready to put into action? Then you have come to the right place! Apply to be an Accounts Receivable Specialist today! What will your day look like? At Horizon, you will enjoy a supportive, team-based work environment. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. As an Accounts Receivable Specialist at Horizon, you will play a key role in ensuring accurate and timely revenue collection from insurance plans. Your responsibilities will include: • Ensuring timely receipt of payments from insurance providers, • Identifying and proposing solutions for payment and denial trends, • Performing accounts receivable follow-up and collections, including submitting replacement claims and appeals, • Communicating with insurance representatives and handling payer calls to resolve claim processing issues., • Maintaining up-to-date knowledge of assigned payer processes and updating documentation as needed, • Leading monthly meetings for assigned payer groups, • Serving as the subject matter expert and team resource for assigned payers Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Paid time off and paid holidays! We cannot wait to learn more about you! Here are a few specific details of what you’ll need for the job: • Bachelor's degree required., • 6 months of experience with health insurance, including payment application and claiming processes required., • Experience with Microsoft Suite, • Experience with Cerner Millenium is a plus., • Strong analytical and customer service skills, • Ability to work in team environment. 55 Dodge Road, Getzville, NY 14068 Hours: This position is full-time, with flexible daytime hours from Monday – Friday. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. This position starts at an hourly rate of $20.75-$21.75. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you a recent or soon-to-be graduate hoping to begin your counseling career in the Mental Health or Substance Use field? Perhaps you’re a seasoned professional seeking an organization where you can advance your career? Are you interested in working for an innovative company who has been voted a Best Place to Work in New York State for the last 17 years? Is it important to you to have scheduling flexibility, student loan assistance, generous paid time off, and quarterly bonus potential? If you answered yes to any of the questions above, a role at Horizon Health Services might be the perfect fit for you! “Horizon is truly a best company to work for. Our person-centered approach allows me to be flexible with my patients, resulting in strong professional bonds that work to foster dynamic change!” -Rachel S., LMSW, Senior Counselor II What will your day look like? Our highly regarded onboarding program will offer you direct mentorship with experienced counselors, individualized training, and a team of coworkers who want to ensure your success here at Horizon! We are all about collaboration. We want to hear your thoughts, work with you as a team, and help you build confidence! Some of the day-to-day responsibilities you will have include: • Attending trainings via our new state-of-the-art learning management system where you will gain the necessary knowledge to be a successful counselor, • Conducting comprehensive patient assessments and developing treatment plans that identify patient needs and strengths, • Building effective therapeutic relationships as you develop rapport and hope to patients of diverse backgrounds, • Participating in weekly one-on-ones with your supervisor, as well as team meetings, to discuss case presentations, • Utilization of evidenced based practices such as CBT, DBT, and MI to help serve as a catalyst for change and improved quality of patients’ lives, • Creatively problem solve with patients around practical obstacles, in effort to increase whole body wellness As a counselor, we want you to feel challenged, supported, and fulfilled in your work! The work we do is not easy, but it is rewarding. We pride ourselves on our unique corporate culture of caring and respect, while also being progressive and highly spirited! What we offer that you will love: • Evidence-based clinical programming designed by leaders in the behavioral health field Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes. • State-of-the-art onboarding program, complete with your own clinical attending, • Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free!, • Reimbursement of expenses for licensure, certification, and renewal, • Career growth opportunities, including the flexibility to work in both mental health and addiction services, • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!, • Quarterly bonuses with an annual earning potential of eight thousand dollars! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. In addition to all of the all-nighters and cramming for exams… Our beautiful and welcoming clinics are located throughout Western New York, with locations in Erie, Niagara and Genesee counties. Click here to check out a list of our current locations. We can’t wait to talk with you more about our facilities and your preferences- there are so many exciting possibilities! Position Hours: You’ll coordinate a personalized schedule with your supervisor that will meet both the clinic and patients’ needs as well as yours. Our outpatient clinics offer expanded hours Monday – Thursday so we’ll ask you to be available at least 2 evenings per week, but don’t worry about jeopardizing your work-life balance… we can help you create a schedule that works for you, as many locations close earlier on Fridays! Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $49,712 - $58,552. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $9,000, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Position Summary: Participates in surgical procedures, assists the registered nurse in‐patient care, maintains aseptic technique, prepares sterile and non‐sterile supplies and equipment. Anticipates the needs of the surgeon as required. Education, License & Cert: 1. Has successfully completed a nationally accredited educational program for surgical technologists and holds and maintains a certified surgical technologist credential administered by a nationally accredited surgical technologist credentialing organization., 3. Provides evidence that the person was employed as a surgical technologist in a healthcare facility for a cumulative period of one year, occurring within the four years immediately prior to January 1, 2015; or, 4. Is in the service of the federal government, to the extent the person is performing duties related to that service.; or, 6. Completion of hospital and department specific orientation., 7. Perform basic aseptic technique in accordance to policy and procedure of Corning Hospital., 8. Basic knowledge of instrumentation for minor cases., 9. Scrub minor cases alone., 10. Working knowledge of electrocautery, suction apparatus, surgical tables, autoclave and steris processes and patient safety principles in the OR., 11. Knowledge of surgical anatomy for each case scrubbed., 12. Know surgical terminology specific to each case scrubbed., 13. Knowledge of standard precaution guidelines of Corning Hospital, 14. Knowledge of instrumentation for all cases., 15. Scrub all cases offered in the Operating Room., 16. Knowledge of the use of specialty equipment, i.e.: ophthalmology microscope, laser, video endoscopy equipment, fracture table)., 17. Certification as an OR technician recommended., 18. Functions in an “on call” capacity when assigned., 20. Participates in patient care under the supervision of the surgeon, professional nurse and anesthesiologist., 21. Is authorized to access secured storage areas in the performance of essential job functions and duties., 22. Assists in the care, preparation and maintenance of sterile and unsterile supplies and equipment., 23. Works with Central Supply staff to ensure sterility of equipment., 24. Performs supportive functions related to surgical procedures following principles of sterile technique., 25. Follows Standard Precautions and utilizes disease specific precaution guidelines as per CDC guidelines., 26. Utilizes and maintains surgical instruments according to manufacturer’s recommendations and department guidelines., 27. Follows hospital safety guidelines., 28. Follows all hospital Policies and Procedures., 29. Participates and actively supports PI activities., 30. Maintains biannual CPR., 31. Completes annual education update., 32. Attends and participates in Staff Development meetings., 33. Completes at least 12 hours continuing education annually., 34. Maintains certification, if applicable., 35. Assists in orientation of new personnel to the department as well as developing skills of other staff members when requested or appropriate., 36. Completes in‐services and self‐learn education programs as required., 37. Rotates as needed on all shifts and days as requested; regularly demonstrates flexibility on an “on‐call” basis., 38. Demonstrates good judgement and planning when responding to requests or questions while interacting with physicians, patients, and families., 39. Responds to schedule/assignment changes quickly., 40. Consistently shows good judgement by showing an appreciation of cost and quality., 41. Reports any changes in the patient’s condition to appropriate personnel., 42. Refers unsolved problems and consults with the appropriate person in order to pursue problem resolution through proper chain of command., 43. Respects, at all times, the confidentiality of patient’s records, the progress, and utilizes complete discretion when discussing patient matters., 44. Displays confidence and shows respect to patients, families, physicians, and other health care workers by performing job related duties in a highly professional manner at all times., 45. Readily assists, supervises, delegates or consults with other staff members when requested or appropriate. Requests assistance from others as needed., 46. Displays positive attitude/working relationships toward all internal and external customers., 47. Demonstrates ability and judgement to coordinate simultaneous work requirements. Completes all scheduled assignments without sacrificing quality of care performed., 48. Willing to accept additional responsibilities and duties related to the operation of the department as permitted., 49. Performs duties in an independent manner with little or no direct supervision., 50. Schedules benefit time appropriately. Acceptable attendance practices., 51. Provides timely notification for absence or tardiness (2 hours)., 52. Takes appropriate breaks and returns promptly., 53. Observes hospital dress code: wears identification badge while on duty and maintains a professional appearance at all times., 54. Consistently strives to be an effective and productive member of the department and of the organization.

BRG's Clinical Economics and Healthcare Performance Improvement practices currently have several openings for CDI experts to join our team. This position requires a highly motivated problem solver with strong analytical ability and a desire to advance within the organization. An individual with an entrepreneurial spirit and an ability to apply creative solutions is a natural fit for this position. The Consultant is an integral part of the CDI team and works closely with the client’s CDI team, supporting classroom education and mentoring. They are responsible for ensuring the successful transfer of CDI best practices from the consulting team to the client team. The Consultant also facilitates accurate documentation for severity of illness (SOI) and quality in the medical record, which involves extensive record review and interaction with physicians, health information management professionals, coding professionals, and nursing staff. For candidates who are not based in the New York area, flexibility for travel (50-75%) is required for this position. Travel volume is dependent on project and client needs. For candidates based in the New York area, on-site presence on the client site in New York City is required. Responsibilities: • Review inpatient medical records for identified payer populations on admission and throughout hospitalization., • Analyze clinical information to identify areas within the chart for potential gaps in physician documentation., • Formulate credible clinical documentation clarifications to improve clinical documentation of principal diagnosis, co-morbidities, present on admission (POA), quality measures, and patient safety indicators (PSI)., • Facilitate modifications to clinical documentation through extensive interaction with physicians, nurses, and ancillary staff., • Work collaboratively with the coding staff to assure documentation of discharge diagnoses and comorbidities are a complete reflection of the patient’s clinical status and care., • Develop and implement plans for education of physician, nursing, and ancillary staff on documentation improvement. Requirements: • 4-7 years of experience as a Clinical Documentation Improvement (CDI) Specialist within a hospital setting or as a CDI consultant, or a combination thereof., • RN, BSN, or Health Information Management degree required., • Currently licensed as a Registered Nurse – ICU, OR, ED specialty preferred, with a strong understanding of clinical workflow., • Minimum 2 years of inpatient coding experience with ICD-10 CM/PCS preferred., • ACDIS or AHIMA certification preferred., • Strong knowledge of CDI principles, including the ability to audit medical records, teach CDI principles to clinicians, coders, and other healthcare professionals., • Experience in clinical documentation improvement, coding, audit, or Health Information Management., • Ability to assist with the development of CDI and HIM training and consulting tools and methodologies., • Excellent organizational, analytical, and writing skills, with the ability to demonstrate critical thinking and problem-solving., • Strong verbal and written communication skills, with excellent public speaking and presentation abilities., • Effective communication with physicians, coding professionals, and other stakeholders., • Knowledge of regulatory guidelines and Medicare Part A, MS-DRG, and/or APR-DRG payment methodologies., • Ability to pass a written clinical competency assessment., • Familiarity with hospital systems such as EPIC, MEDITECH, or similar platforms is desired., • Strong proficiency in MS Office applications, including Word, PowerPoint, Excel, and Outlook., • Excellent time management skills and the ability to handle multiple priorities effectively. Consultant Salary Range: $70,000 – $150,000 per year Managing Consultant Salary Range: $100,000 – $230,000 per year Job title and compensation to be determined based on qualifications and experience. We’re excited to offer a competitive sign‑on bonus to welcome exceptional talent. Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community? Apply to be a Behavioral Health Assistant today! “Working as a Behavioral Health Assistant at Horizon Village is both a challenging and rewarding career. Seeing our patients transform from the moment they step into our building until the day they leave is definitely the biggest reward. The company itself and the people I work with are some of the most compassionate and hardworking people I know.” – Dawn P., Behavioral Health Assistant, Horizon Village What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Behavioral Health Assistant at Horizon, you will… • Perform hourly building rounds to ensure patient safety., • Complete room searches throughout the facility., • Administer toxicology screenings., • Supervise wellness and family group activities., • Guide patients through the challenges of recovery. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • An Associate’s degree and 1 year of relevant experience., • High School Diploma or equivalent with 2 years of relevant experience., • Relevant experience includes previous work in a behavioral health setting or customer service role., • A clean, valid, NYS driver’s license, and three years of driving experience as a licensed driver. Horizon Village Campus in Sanborn, NY is composed of four residential buildings: Aurora Village, Delta Village, Freedom Village, and Horizon Village, along with our innovative Wellness Center. Our intensive residential treatment facilities are dedicated to the total care of adults with substance use disorders. Hours: This position is full-time, Wednesday - Saturday from 1:00pm - 11:00pm. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $18.45 - $19.50. Starting pay may be impacted based on experience and education. You’ll earn an additional 25% shift differential for any work hours that fall between the hours of 7pm-7am. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Stationary posture with frequent standing/sitting alternation., • Mobility between nearby worksites and within facilities., • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you looking to work for an organization where you can make a difference? Do you have payroll skills you are ready to put into action? Then you have come to the right place! Apply to be a Payroll Coordinator today! What will your day look like? At Horizon, you will enjoy a supportive, team-based work environment. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. As a Payroll Coordinator at Horizon, you will: • Oversee payroll processing for all companies and employees., • Complete all payroll-related reporting for both internal and external use., • Process W2’s and 1095’s., • Oversee all payroll-related UKG updates., • Oversee 401k contributions and loan payments., • Set up any new states and oversees out-of-state payroll and reporting. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Paid time off and paid holidays! We cannot wait to learn more about you! Here are a few specific details of what you’ll need for the job: • 3+ years’ payroll and computer systems experience required., • Experience with all payroll-related tax filings, • Experience with multi-state payroll processing, • Excellent customer service and communication skills, • Detail oriented 55 Dodge Road, Getzville, NY 14068 Hours: This position is full-time from Monday – Friday. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. This position starts with a salary range of $55,000 - $63,000. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you looking to work for an organization where you are able to make a difference? Do you have maintenance skills you’re ready to put into action? Then you’ve come to the right place! Apply to be a Property Manager today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Property Manager at Horizon, you will… • Provide supervision and direction to the property maintenance staff., • Manage productivity and daily job responsibilities., • Take direction from the Sr. Property Manager on issues concerning property management, maintenance and fire/safety issues., • Complete all appropriate paperwork., • Perform regulatory building audits, inspections, maintain reports and tracking systems to provide a safe and healthy environment for all patients and staff., • Ensure that building meets all appropriate compliance., • Follow all OSHA, DOH and building regulations., • Manage a preventative maintenance program for building systems., • Manage linens, scrubs, and other environmental services., • Provide oversight of all exterior property conditions for all Horizon Corporations., • Perform universal precautions and uses personal protective equipment., • Perform cleaning, repairing, maintaining, constructing, renovating, demolishing and moving building systems as needed. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Paid time off and paid holidays! We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • High School Diploma/GED equivalent required., • 5 years of related paid experience or one year working at Horizon Health Services in a relevant role required., • Working knowledge of property management and supervision of staff., • Ability to personally understand and perform minor maintenance of building systems as well as preventative maintenance and associated responsibilities. 6301 Inducon Drive East, Sanborn, NY 14132 Position Hours: This position is Monday - Friday, from 6:00 a.m. – 2:30 p.m. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $50,000 - $57,000 per year. Starting pay may be impacted based on experience and education. Physical demands associated with this position include: • Stationary posture, alternating between standing and sitting, • Ascending/descending on various structures (e.g. ladders), • Local travel between worksites, • Operating machinery/power tools and occasional operation of company owned motor vehicles and heavy equipment, • Lifting objects up to 50 pounds, occasionally up to 100 pounds Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.