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Job DescriptionAbout Galvanick Galvanick protects the industrial world against cyber attacks. Our threat detection platform defends the modern world against criminals and nation-states that target Operational Technology (OT) systems and networks. This is a chance to work in a startup environment with driven individuals committed to solving cybersecurity's big problems. We are backed by Founders Fund, Village Global, MaC Venture Capital, and others. About the Role We are seeking a talented individual to join our team as an Infrastructure Engineer. In this role, you will play a crucial role in building out our internal tooling and pipelines, with the goal of improving developer experience and enabling faster product iteration. You will be hands-on with Kubernetes, deploying, managing and scaling both cloud and on-prem clusters. A core focus of this role is maintaining and evolving our existing observability stack to ensure system reliability and performance visibility as we scale. You will leverage automation and orchestration to optimize delivery practices and costs. If you are passionate about building robust internal systems, improving developer experience, and ensuring the smooth operation of our infrastructure, we would love to hear from you. What You Will Do * Design, deploy, and maintain Kubernetes clusters across cloud and on-premise environments, ensuring high availability and scalability. * Build and maintain our observability platform using Prometheus, Grafana, and Alertmanager to provide comprehensive metrics collection, visualization, and alerting. * Define and track SLIs/SLOs, create actionable dashboards, and implement alerting strategies to proactively detect issues such as sensor failures or data gaps. * Embrace automation and leverage infrastructure management tools (e.g., Terraform, Ansible, CDK) to improve deployment pipelines and eliminate recurring issues. * Develop and maintain internal tooling to enhance the efficiency and productivity of our development processes. Design and implement CI/CD pipelines that streamline our workflows. * Conduct regular maintenance and troubleshooting activities, ensuring the reliability of our systems and equipment. Who You Are * Strong experience managing Kubernetes clusters in production environments, including deployment strategies, networking, storage, and troubleshooting. * Experience with Kubernetes operators, Helm charts, and GitOps workflows (e.g., ArgoCD, Flux). * Hands-on expertise with the Prometheus and Grafana monitoring stack, including PromQL, custom exporters, and dashboard creation. * Experience with logging and tracing tools (e.g., Loki, OpenTelemetry, Jaeger). * Proficient in CI/CD automation, software development lifecycle, and cloud computing platforms (e.g., AWS, GCP, Azure, GitHub Actions). * Experience administering role-based access control (RBAC) and attribute-based access control (ABAC). * Comfortable integrating with and managing IAM systems and tools such as Keycloak, Okta, and others. * Proficient in scripting and programming languages to implement deployment automation and testing (e.g., Python, Go). Bonus Points * Familiarity with service mesh technologies (e.g., Istio, Linkerd). * Familiarity with managed Kubernetes cloud platforms such as EKS, GKE, AKS, or Rancher. * Familiarity with workflow orchestration tools such as Airflow. Knowledge of security frameworks, compliance, and regulatory standards (e.g., SOC2, GDPR, FedRAMP). * You enjoy solving problems and are naturally curious about the technologies and tools you use. * Comfortable taking risks and owning the accountability for managing them. You have a bias for action. * Startup experience and an understanding of zero to one ideas. You enjoy attacking complex and novel problems. * You hold strong opinions on the best Italian cuisine in the Seattle area. You are able to clearly and reasonably explain pros/cons of various top destinations. Benefits We provide top-of-the-line medical/dental/vision for employees and dependents, and have additional benefits designed to optimize every team member’s vitality, health, and wellness. Our compensation reflects the cost of labor across various geographic markets. The base pay for this position ranges from $100,000/year in our lowest geographic market up to $180,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Galvanick is an early stage startup and base salary is only one component of our compensation package. Depending on the position offered, equity may be provided as part of the compensation package, in addition to medical, financial, and/or other benefits. Location The Galvanick team is based in Seattle. Given that we are an early-stage startup working on an exceptionally hard problem, we expect new team members to be in office. We are happy to cover relocation expenses. ITAR Requirements To conform to US Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a US citizen, lawful permanent resident of the US, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the US Department of State. Learn more about the ITAR here.

Job DescriptionDescription:Senior Software Engineer (Search & Personalization) Location: Seattle, WA Type: Full-Time | Engineering ABOUT BUYWANDER BuyWander is rebuilding the $850B retail returns industry. We take chaotic truckloads of returned goods and transform them into a fast, fun, treasure-hunt shopping experience powered by AI, real-time auctions, and local pickup. We’re not just building a marketplace. We’re building a daily habit. THE ROLE We are looking for a highly product-minded Senior Software Engineer to own our Search and Personalization experience. With the rapid advancement of AI coding agents (like Claude Code and Cursor), the way we build across the stack has completely changed. We aren't hiring you to spend your days writing boilerplate UI components. We are hiring you for your architectural brain and product sense. Your mandate is to build the discovery engine that keeps our users addicted to the "treasure hunt." You will partner with our Data & AI team to take raw recommendation models and turn them into lightning-fast, highly personalized consumer experiences. WHAT YOU’LL OWN 1. The Discovery & Personalization Engine • Design and implement the architecture for our "For You" feeds., • Blend rules-based logic with ML-driven recommendations to ensure the right weird, unique, or high-value item hits the exact right bidder at the right time. 2. Search Optimization • Own our core search infrastructure (Elastic Cloud / Pinecone)., • Implement hybrid search (keyword + vector), tune ranking weights, and build typo-tolerance and synonym matching so our buyers always find what they are looking for. 3. Measuring Success & Experimentation • You don't just ship features; you measure them. You will design the A/B testing framework for our search ranking changes., • Track click-through rates (CTR), bid velocity, and conversion metrics to definitively prove your search tweaks are making the company money. 4. AI-Assisted Product Development • Use modern AI coding tools to rapidly wire your backend search APIs into our Vue/Nuxt frontend. You will have the autonomy to design the search logic, test the algorithms, and ship the product experience that solves that problem. If you love building systems that directly drive user addiction and marketplace revenue, let's talk. Benefits • Competitive Salary and Performance-based Bonuses, • Meaningful equity in a company attacking a massive market, for a brand that can become nationally recognized, • Health, Vision & Dental Insurance, • Unlimited PTO, • Annual Company Offsites, • The Tech Stack: Deep backend proficiency (we use C#/Python/FastAPI) and a solid understanding of modern frontend frameworks (we use Vue/Nuxt/Vercel)., • Search Expertise: Proven experience tuning search engines (Elasticsearch, Algolia, or OpenSearch) and familiarity with modern Vector databases (Pinecone)., • Product Sense: You think in terms of user psychology and metrics. You understand concepts like collaborative filtering, session-based recommendations, and ranking algorithms., • The Modern Workflow: You are highly proficient in using AI developer tools (Copilot, Cursor, Claude) to multiply your output. BuyWander is an Equal Opportunity Employer. We make employment decisions based on qualifications, skills, merit, and business needs. We believe a range of skills, perspectives, and experiences strengthens our team and supports better outcomes for our employees and customers.

Job DescriptionAircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. We are seeking an experienced Staff Business Systems Engineer to join our team and play a pivotal role in driving the success of our Go-to-Market (GTM) Engineering team. This role will be instrumental in optimizing processes, improving data quality, and ensuring seamless integration across multiple business functions, including Sales, Marketing, Revenue Operations, and Customer Success. As a Staff Business Systems Engineer specializing in GTM technologies, you will collaborate with stakeholders to analyze business challenges, define solutions, and lead implementations that drive revenue growth and operational efficiency. If you have experience with business process automation, system integrations, and data-driven decision-making, we want to hear from you! Key Responsibilities: * Act as a strategic partner to business leaders in understanding and optimizing Sales and Marketing processes, Customer Success workflows, and Revenue Operations. * Lead end-to-end analysis and optimization of critical business processes, ensuring alignment with organizational objectives and scalability. * Collaborate with cross-functional teams to design and implement solutions that enhance operational efficiency and customer experience. * Serve as the subject matter expert in system integrations, workflows, and data management. * Own and document business requirements, user stories, and functional specifications for system enhancements and process improvements. * Identify opportunities for process automation and efficiency using low-code/no-code platforms (Salesforce Flows, Hubspot Workflows, Zapier, N8N, etc.) and integrations. * Partner with IT and Engineering teams to ensure seamless integration across various platforms and business units. * Champion data governance and compliance, ensuring system data integrity and security best practices. * Stay updated with industry trends and emerging technologies to proactively recommend enhancements to the GTM tech stack. * Mentor and coach junior engineers, fostering a culture of continuous learning and excellence. Qualifications: * 6+ years experience in a Business Systems role with GTM focus in SaaS or technology-driven organizations. * Development experience with Salesforce (APEX), HubSpot (Workflows with Python/JS), declarative automation, and workflow configuration. * Deep understanding of business processes across Sales, Marketing, and Customer Success. * Experience with business process modeling, data analysis, and translating complex business needs into technical solutions. * Strong problem-solving skills with a proactive approach to addressing business challenges. * Exceptional communication and stakeholder management skills, with the ability to influence at all levels of the organization. * Ability to work in a fast-paced, Agile environment and manage multiple projects simultaneously. Preferred Skills: * Deep Experience with CRM systems such as Salesforce and HubSpot. * 3+ years of hand-on fullstack software engineering experience using Java, C#, Python, Ruby or similar. * Salesforce developer/administrator certifications and Hubspot certifications. * Hands-on experience with low-code platforms, system integrations, and API-based workflows. * Familiarity with the broader GTM tech stack including sales engagement tools (Optreach, ZoomInfo, Lusha) and marketing automation tools. * Strong analytical skills and familiarity with reporting tools such as Tableau, Power BI, Hex or Looker and SQL skills. * Familiarity with Agile methodologies and experience in project management. * Understanding of change management principles and best practices. This is not including equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.Why join us? \uD83D\uDE80 Key moment to join Aircall in terms of growth and opportunities\uD83D\uDC86️‍♀️ Our people matter, work-life balance is important at Aircall\uD83D\uDCDA Fast-learning environment, entrepreneurial and strong team spirit\uD83C\uDF0D 45+ Nationalities: cosmopolite & multi-cultural mindset\uD83D\uDCB5 Competitive salary package & equity\uD83C\uDFE8 Medical, dental, and vision insurance is 100% covered\uD83D\uDCC8 401k plan with company matching!✈️ Unlimited PTO — take the time you need to come to work feeling great!⭐️ Wellness, internet, and childcare reimbursements\uD83D\uDC9A Generous parental leave policy DE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSoftware Engineer | Engineering Intelligence Location: Seattle WA (Flexible Hybrid Schedule)Salary: $140-180k DOEHeadquartered in Seattle with teams nationwide, we are a growing software company focused on engineering intelligence with a platform that combines product and method to help software teams work smarter, not harder. Due to growth and demand for our product, we are looking for a software engineer who can work across our application and tech stack and is excited to solve customer-specific problems. This role can flex from solid mid-level to senior, depending on experience.What You'll Do • Build end-to-end features for our React dashboard and Java services that power engineering metrics for top-tier customers., • Own the full flow: design, implementation, tests, deployment, and performance tuning., • Collaborate closely with product, data science, and client transformation team to translate real-work engineering workflows into intuitive product experiences., • Have an outsized impact across the full development lifecycle and contribute to improving our engineering practices and metrics -- applying the same principles we deliver to customers to how we build. Who You Are, • Several years of professional software engineering experience in a product-focused SaaS environment., • Hands-on experience with our tech stack: modern JavaScript (React), Java, Python, Docker/Kubernetes, modern SQL/NoSQL databases, and AWS., • Proficient in data-heavy products, analytics dashboards, or developer/productivity tools, as well as owning integrations with third-party APIs/SDKs (e.g., Jira, GitHub, CI/CD, or similar developer tools)., • Solid understanding of the engineering process and a teachable, growth-oriented mindset., • Nice-to-haves: ECS/container orchestration, data visualization tools (Highcharts, D3.js, etc), and logging/monitoring/tracing tools (Opensearch, Grafana, Datadog, etc).What We Offer, • Competitive base salary ($140-180k DOE), • Comprehensive benefits package (Medical, Dental, Vision), • 401k, • Flexible PTO, • Impact. Your work will directly influence how our customers run their engineering environments., • Culture. Collaborative, hybrid environment with people who care about both great engineering and sustainable ways of working. If this sounds like you, we'd love to talk. Apply today to learn more.

Job Description Palona brings the newest advancements in generative, multimodal AI, Real World AI, to the hospitality industry. Our engineers deliver at a fast pace to stay ahead of the AI industry, employing generative AI models to power products that are constantly evolving. In this environment, traditional software excellence principles must adapt to probabilistic outputs -- AI systems don't fail the way conventional software does. This role exists to build the engineering discipline that catches failures before customers do. You will work across evaluation pipelines, observability, cloud infrastructure, and CI/CD for Palona's AI agent platform. The role is equal parts DevOps and AI reliability: managing production infrastructure while building the tooling that keeps AI agents performing at quality. Responsibilities As an AI Reliability Engineer, you will: • Design and build observability systems that detect quality degradation, latency issues, and system anomalies in production, including instrumentation, dashboards, and alerting, • Write and maintain automated tests for agent output quality, including deterministic checks and LLM-as-judge evaluations, • Develop release and validation systems that automate deployments across environments and enforce quality gates for AI-powered products, • Build and evolve platform infrastructure across environments using infrastructure as code, with a focus on reliability, scalability, and cost efficiency, • Build and extend evaluation pipelines that assess AI agent conversation quality, accuracy, and safety, collaborating with product and engineering to evolve evaluation criteria, • Design and build internal tools and services that support AI reliability, evaluation, and operational workflows, • Architect new systems from scratch to address emerging reliability and quality challenges across the AI agent platform, • Minimum 2 years of professional software engineering experience, • Proficiency in Python, • Experience with cloud platforms (AWS, Azure, or GCP), • Experience with monitoring and observability tools (Datadog, CloudWatch, Grafana, or similar), • Familiarity with CI/CD pipelines and infrastructure as code, • Experience with APIs and distributed systems, • Willingness to learn new AI/LLM concepts, frameworks, and technologiesPreferred, • Experience writing test frameworks or automated evaluation systems, • Experience building internal tools or developer platforms, • Exposure to LLMs, prompt engineering, or AI agent systems, • Startup experience, or ability to thrive in fast-paced environments, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Stock Option Plan

Job Description Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer, and we embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change. With offices in New Zealand, Australia, North America, and China, we are thrilled to be expanding our global footprint, landing our new hub in Bengaluru, India. With a rapid growth plan in place, we’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product. We are looking for a Principal Engineer to serve as the technical expert for our AI Platform & Operations. This isn’t just a role about maintaining infrastructure; it’s about owning the technical vision for the foundational systems that will power every AI product team across the company. Requirements By building robust, self-serve internal developer platforms, you’ll enable our engineers to deploy, monitor, and scale AI models with unprecedented efficiency and safety. Your work ensures that our "Agentic" future is reliable, cost-effective, and cutting-edge. What You’ll Be Doing • Architect the Future: Define the long-term technical roadmap for our AI platform, covering everything from model serving and feature stores to experiment tracking and CI/CD for ML., • Set the Gold Standard: Establish engineering benchmarks for deployment, versioning, A/B testing, and automated rollbacks., • Optimize & Scale: Lead strategies for GPU/compute efficiency and cost optimization while managing the complexities of LLM inference (quantization, batching, and latency) at scale., • Enhance Observability: Design sophisticated monitoring and alerting systems specifically tailored for AI workloads in production., • Champion Reliability: Drive platform stability and partner with application teams to ensure our infrastructure meets evolving product needs., • Technical Leadership: Mentor Senior engineers, lead architecture reviews, and evaluate the next generation of cloud services and ML frameworks. What You’ll Bring We are looking for a heavy-hitter in the ML infrastructure space who thrives on solving complex, distributed systems problems. • Senior Expertise: 12+ years of engineering experience, with at least 4 years at a Principal or Distinguished level., • ML Infrastructure Mastery: Expert-level knowledge of model serving (e.g., Triton, vLLM, Ray Serve) and deep experience with Kubernetes and cloud ecosystems (AWS/GCP/Azure)., • The MLOps Toolkit: Proven experience with tools like MLflow, Weights & Biases, or Kubeflow., • Coding & Systems: High proficiency in Python and a "systems-thinking" approach to Docker, Helm, and containerization., • AI Specialization: Hands-on experience operating LLM inference at scale and a deep understanding of the trade-offs between throughput and latency. At Serko, we aim to create a place where people can come and do their best work. This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact. Some of the benefits of working at Serko are: • A competitive base pay, • Medical Benefits, • Discretionary incentive plan based on individual and company performance, • Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways, • Flexible work policy, • The pay range is between $168,000 - $230,000 USD as a base salary offering annually.

Job Description Impinj is a leading RAIN RFID provider and Internet of Things pioneer. We're inventing ways to connect every thing to the Internet — including retail apparel, retail general merchandise, healthcare items, automobile parts, airline baggage, food and much more. With more than 100 billion items connected to date, and multiple Fortune 500 enterprises around the world using our platform, we solve for a better understanding of our world. If it's a thing, we're working to connect it. Join Impinj and help us realize our vision of a boundless IoT— connecting trillions of everyday items to the Internet. Team Overview: Impinj is seeking a Senior Staff DevOps Engineer specializing in IoT and embedded applications to join our Solutions Software organization. In this role, you will serve as a technical leader and recognized expert on the Developer Infrastructure team, shaping the strategic direction for our cloud-based developer infrastructure across the organization. You will define the standards, architecture, and practices that enable multiple engineering teams – spanning software, innovation, and silicon – to deliver high-quality products at scale. What you will do: • Architect and drive long-term strategy for scalable and reliable infrastructure using cloud services (e.g., AWS, Azure, GCP), • Define and evolve CI/CD standards and pipelines using GitHub Enterprise, establishing standard methodologies for build, test, and deployment processes, • Manage and optimize AWS cloud infrastructure, using Terraform for Infrastructure as Code (IaC), making architectural decisions with long-term organizational impact, • Administer and maintain JFrog Artifactory for artifact storage and dependency management, including governance policies that span multiple teams, • Implement configuration management and automation using Ansible, • Lead the development of monitoring and alerting solutions using Datadog, • Develop automation frameworks and tooling in Python for operational efficiency across the team, • Lead cross-functional collaboration with development teams to streamline deployments and improve release processes, • Monitor and optimize system performance, reliability, security, and compliance across all environments, • Provide mentorship and technical guidance to other DevOps engineers and adjacent engineering teams, acting as a multiplier across the organization, • Stay up-to-date with the latest industry trends and technologies to help shape and drive continuous improvement in platform strategyWhat you will bring:, • Bachelor's degree in Computer Science, Engineering, or a related field, • 12+ years of experience in DevOps, software development, or systems engineering, • Strong experience making architectural decisions for cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes), • Solid proficiency in scripting languages (e.g., Python, Bash, PowerShell), • Experience with configuration management tools (e.g. Ansible, Chef, Puppet), • Experience with monitoring and logging tools (e.g. Datadog, Prometheus, Grafana, ELK stack), • Deep experience optimizing and managing GitHub and Artifactory deployments, • Advanced experience with infrastructure as code tools (e.g., Terraform, CloudFormation), • Demonstrable knowledge of networking, security best practices, and cloud architecture, • Knowledge of HashiCorp Vault for secrets management, • Strong problem‑solving abilities and comfort navigating ambiguous challenges in dynamic, evolving environments, • Deep understanding of the software development lifecycle, structured project management, collaborative coding practices (such as code reviews and pair programming), and continuous improvement of code quality The typical base pay range for this role across the US is $158,700 - $238,100. Individual base pay depends on various factors such as complexity and responsibility of role, job duties, requirements, and relevant experience and skills. Both market wage data and the mid-point of the pay range is reviewed and used as the starting point for all new hire offers. Offers are made within the base pay range applicable at the time. At Impinj certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. US based employees have access to healthcare benefits; a 401(k) plan and company match among others. For a more comprehensive list of US employment benefits, click here. US Export Controls: This position has access to technologies or data subject to U.S. export control regulations. Under these laws, the release or transfer of export-controlled items or information to individuals who are not classified as "U.S. persons" (as defined by Immigration & Nationality Act) may require prior authorization from the U.S. government. We may require additional documentation related to national identity to determine whether an export compliance license is required for any export-controlled items. This information is requested solely for the purpose of complying with U.S. export control laws and will not be used for other purposes. Learn more about export compliance here. Why work at Impinj: Know you're making a difference. Competitive benefits. Support for remote work or a desk with a view. Weekly Q&A sessions with our executive team. Impinj provides an environment that fosters openness and innovation and is developing technology that delivers a positive impact on the world. Collaboration and teamwork are highly valued, and accomplishments are duly celebrated. We have an open paid time-off policy paired with a respect for work/life balance. Our headquarters is located in Seattle with spectacular views of the Olympics, Lake Union, and Mt Baker, which can be enjoyed from our rooftop deck. Our Brazilian site is in Porto Alegre, Rio Grande do Sul state, at "Tecnopuc," a technology park that offers a very nice workplace for the development of groundbreaking technologies. Impinj is committed to creating a diverse and inclusive work environment and welcomes applicants from all backgrounds. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. As a Senior Customer Support Engineer at Upbound, you won't just resolve tickets, you'll own the customer experience from first touch to full resolution, setting the standard for what world-class technical support looks like in the cloud-native ecosystem. You'll be a trusted technical advisor to our customers, working alongside Product, Engineering, and Customer Success to make every interaction exceptional. This role reports into the Customer Experience team at Upbound a signal of how seriously we take support as a strategic function, not an afterthought. This is a high-impact role for someone who gets genuine satisfaction from solving hard problems, has a natural drive to help, and believes that great support is a craft not a function.In this role, you will: • Serve as a primary technical resource for customer inquiries related to Upbound's products Spaces, Cloud, Official Extensions, Marketplace, Registry & More delivering a "wow" experience with every single touch, • Apply a structured, methodical troubleshooting approach to diagnose and resolve complex customer issues, moving efficiently from hypothesis to root cause, • Triage, own, and drive tickets to resolution with urgency and clear communication proactively keeping customers informed every step of the way, • Identify, document, and escalate bugs and product issues to Engineering with thorough reproduction steps, collaborating closely to ensure fast resolution, • Partner with the Solutions team on complex, strategic customer requests, ensuring seamless handoffs and continuity of experience, • Capture and contribute knowledge back to the team building and maintaining a high-quality internal knowledge base using KCS (Knowledge-Centered Service) methodology, • Gather and synthesize customer feedback to surface trends, advocate for product improvements, and drive process enhancements across the team, • Build or contribute to agentic tooling, automation, and internal workflows that meaningfully elevate the support experience and scale your own impactYou're a good fit if you have:, • 4+ years of experience in a technical support or customer-facing engineering role, ideally in a SaaS or enterprise infrastructure environment, • A natural "helper gene" you're energized by solving problems for others and take personal ownership of customer outcomes, • Strong, systematic troubleshooting methodology you approach complex issues with a clear framework, not just instinct, • Solid experience with Kubernetes, cloud-native technologies, and infrastructure-as-code, • Excellent written and verbal communication skills you can explain deeply technical concepts to any audience without losing precision, • A customer-first mindset with a relentless drive to deliver experiences that genuinely delight, • Solid experience with Kubernetes and cloud-native technologies — including Helm, OCI artifact distribution, RBAC, admission webhooks, and policy frameworks (OPA/Gatekeeper, Kyverno), • Able to drive root cause analysis independently using observability tooling — Prometheus, Grafana, Loki, or equivalent — without needing Engineering to interpret metrics or traces for you, • Hands-on experience with Upbound and/or Crossplane, • Familiarity with KCS (Knowledge-Centered Service) practices and methodology, • Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes, • Proficiency with Unix-like shells and command-line interfaces, • Scripting skills in Python, Bash, or similar, • Startup experience you know how to operate with ambiguity and move fast, • Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes — drift, conflicts, dependency ordering, • Background in platform engineering or internal developer platforms (IDPs) — you understand what platform teams are trying to build and why it breaks, • Working proficiency in Go — enough to read Crossplane/provider source and identify relevant fixes #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit .

Python/Django web developer needed for a startup team that is revolutionizing the consumer finance space. Remote or Dallas/Austin based developers will be considered. Extensive experience with Python/Django, Javascript (especially jQuery).

Aretum is seeking a skilled and motivated Senior Python Developer. As a Senior Python Developer, you will assist in leading the integration of a custom application with other client based systems. Mentor peers and junior developers in Python design.

Design, develop, and maintain scalable Python applications and backend services. Mentor junior developers and contribute to a culture of knowledge sharing.

Proven experience as a Lead or Senior Software Developer with demonstrated technical leadership responsibilities. Strong engineering experience using Python as a general‑purpose language. Comfort writing clean, maintainable, production‑quality Python code.

We’re looking for a Python Integrations Developer to own and expand the third-party integrations that connect our platform with the systems financial institutions rely on every day. You’ll write Python code to connect systems, debug data flow issues, work directly with vendor documentation and s

We’re on the hunt for hands-on Python engineers for a new project focused on developing Model Context Protocol (MCP) servers and internal tools for running and evaluating agent behavior.

Collaborate with product managers, architects, SRE teams, and other developers to translate business requirements into engineering solutions.

We are seeking a passionate Junior Python Developer (Agent) – Intern to join our engineering team and gain hands-on experience building scalable Python applications. The Python Developer Intern will work closely with the R&D team. Basic knowledge of Python programming.

We are seeking a Python Developer to join our dynamic team working on a real-time distributed communication framework. You will contribute to our Python-based back-end services, collaborating with Senior Developers and the Product Owner to build and optimize features. Contribute to backend services

Proven experience as a Back-End Developer, with a strong emphasis on Python and Django. Participate in code reviews, mentoring junior developers, and promoting best practices. Assigned Account Manager for Developers.

As a Python Developer, you will be responsible for developing and maintaining Python-based applications. We are currently hiring Python Developers. At least 5 years of relevant experience as a full stack developer.

Job Title: Python RPA Developer – Healthcare Revenue Cycle Automation. We are seeking a Python Automation Developer to build and maintain intelligent automation solutions focused on Revenue Cycle Management (RCM) in the healthcare industry. Use Python to build ETL data pipelines, clean data and en

Phoenix Cyber is looking for security focused Python programmers to help develop custom plugins and 3rd party integrations for a commercial-off-the-shelf cybersecurity software product. Minimum 5 years of strong Python programming experience. Experience in authoring and developing Python libraries.

The Python Developer is responsible for designing, developing, and implementing Python based automation to execute the reconciliation process. Job Description: Python Developer. This role develops, tests, and deploys Python automation scripts and workflows, ensuring accuracy, efficiency, and reliabi

We are seeking a skilled Python Backend Developer to join our team and contribute to the development and maintenance of high-quality backend applications. Job Title: Python Backend Developer. The ideal candidate will have strong experience in Python development, particularly in building RESTful APIs

Develop, debug, and maintain Python-based automation scripts and applications. Refactor existing Python scripts to align with enterprise automation standards and evolving business needs. Design and build scalable, flexible, and maintainable automation frameworks using Python.

A global tech firm is seeking a Junior Software Developer to join their Observability team. This role involves developing innovative solutions using Python and Go in a cloud-native environment.

ResponsibilitiesDesign and develop high-quality, reliable software components for an AI-powered financial platformGather requirements, consider edge cases, and create system designs independentlyCollaborate with a small team of highly skilled engineers to build innovative solutionsParticipate in rap

Job Title: Python Game Developer (Panda3D)Job Type: ContractLocation: RemoteJob Summary Join our customer's team as an expert Pyhton Game Developer (Panda3D), where you'll contribute to cutting-edge AI training projects using one of the most robust and flexible open-source game engines. Implement, m

Join to apply for the Python Developer (Healthcare) role at Lumenalta 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. What You’ll Do Design, develop, test, deploy, and maintain backend services using Python and serverless architectures (AW

YO IT Consulting is looking for a Python Game Developer (Panda3D) to join their remote team. The role requires proven experience with Panda3D, advanced skills in Python and C++, and strong communication abilities.

Join our customer's team as a Software Developer, where innovation, ownership, and technical expertise drive every project. Design, implement, and maintain scalable back-end and full-stack applications using Python, Rust, GoLang, Java, or Node. Python, Rust, GoLang, Java, Node.

Whether you are a passionate orchestration guru or experienced software developer — we want you to. Python, JavaScript, Go, or Java) and experience working with SQL databases.