Software Engineer, Integrations and AI - Bellevue
hace 6 días
Seattle
Job DescriptionAircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success. How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in As a Software Engineer for the Integrations team, you will be responsible to design, develop, and optimize scalable, high-performance cloud-based solutions. In this role, you will work across the entire software development lifecycle, contributing to architecture, coding, testing, and deployment while ensuring high-quality and reliable deliverables. You’ll collaborate closely with cross-functional teams to translate requirements into technical solutions. This position offers the chance to solve challenging technical problems, mentor junior engineers, and make a meaningful impact on the design, development, deployment, and operation of world-class software and features that add customer value.Responsibilities at Aircall • Participate in requirements analysis to help with providing the right technical and business solutions for our customers, • Have key responsibilities within the design, architecture, and end-to-end delivery of your development, • Write clean scalable code and test and deploy applications and systems, • Revise, update, refactor, and debug code, • Participate in code reviews to ensure code quality and share knowledge., • Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients, • Involvement in product and platform performance optimization and live site monitoring, • Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability, • Security is at the forefront of your mind in everything that you doMinimum Qualifications, • 3+ years of professional experience in back-end or full-stack development, • Expert level programming ability with Typescript (+React), Python, or Ruby, • Deep understanding of software development practices, scalable system architecture, security best practices and cloud-based platforms, • Proven understanding of distributed computing principles and experience with cloud-based platforms, • Exceptional analytical and problem-solving skills, with the ability to effectively troubleshoot complex data issues, • Excellent communication and collaboration skills, you should thrive while working in a cross-functional team environment, • Experience with on-call rotations, and implementing monitoring and alerting systems, • Comfortable working in a fast-paced, dynamic environment with evolving prioritiesPreferred Qualifications, • Experience deploying software to cloud-based platforms (AWS, Azure, GCP), • Experience with the complete software development life cycle, from design to deployment and operation, • Experience with building secure, scalable, and performant software