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Job DescriptionCompany Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Job Description Are you the one who bridges the chasm between "business outcomes" and "database migrations"? Do you dream in user stories and wake up to prioritize technical debt? Do you believe the how is just as important as the what? Are you interested in how technology will drive the future of education? Then ditch the daily triage routine and join our high-velocity ed-tech engineering organization as Turnitin’s first Sr. Technical Product Owner (TPO)! The Engineering Plan team manages the plan and build functions for our products, and we need a seasoned TPO to be the technical conscience and execution powerhouse for a core product which spans multiple engineering teams. This isn't just about managing a queue; it's about driving the technical roadmap that ensures our product meets customer needs and stays resilient for years to come. This person will work closely with multiple teams in both Product and Engineering from across different time zones and countries to ensure technical execution is on track. Turnitin supports a strong work life balance by providing a fully remote working environment; we focus on hunger for delivering for our customers versus the hours we work. Your Quest: Technical Strategy & Execution You will be the vital link, the glue, and the primary translator across our cross-functional teams. Technical Expertise & Strategy (The Architect's Mind) • System Deep Dive: Master the technical aspects of assigned domain, including system architecture, service mesh, and infrastructure components. You'll contribute to the technical strategy and roadmap, ensuring technical choices align with long-term product health., • Technical Health Champion: Directly partner with Engineering Leaders to balance new feature delivery with the critical work of system maintenance, security, and performance tuning. You are the voice advocating for proactive technical health., • Product Translation: Work with multiple Product Manager(s), each managing a business feature roadmap, to translate their collective strategic vision (e.g., "Narrative: We must launch Feature X") into measurable, outcome-based technical epics., • Inter-Roadmap Conflict Resolution: Proactively identify and resolve conflicts or resource contention arising from competing demands across different Product Managers' feature roadmaps., • Scope Whisperer: Advise PMs on scope trade-offs and technical feasibility, using data on team capacity, system dependencies, and risk to drive difficult prioritization conversations across product lines., • Delivery Visibility: Stay deeply informed on development status and execution detail, empowering the Product Manager(s) with line-of-sight on delivery targets for the features relying on your engineering team., • Backlog Ownership: Own the team's technical backlog, meticulously synchronizing the work with the team's capacity in partnership with Engineering Leaders., • Story Mastery: Partner with Technical Lead(s) to break down complex epics into technically feasible, well-designed stories with crystal-clear acceptance criteria., • Risk & Debt Manager: Rely on your Tech Leads to surface technical risks and debt, and then execute the strategy to prioritize, schedule, and resolve them within the development cycle., • Priority Management: Support the Technical Lead(s) in ensuring the team stays focused by managing and communicating changes in work priority, often resulting from negotiations with the multiple PMs., • Agile Conductor: Lead the technical aspects of all Agile events (especially refinement and planning) to ensure the team is focused, technically aligned, and protected from priority shifts.Qualifications What You Bring to the Table • Experience: 5+ years of progressive experience as a Technical Product Owner, Sr. Technical Analyst, or a former Technical Lead/Engineer who transitioned into product management., • Complex Stakeholder Management: Proven experience managing prioritization and expectations when supporting multiple Product Managers or product lines simultaneously., • Technical Acumen (Non-Negotiable): You must be able to read, understand, and discuss system architecture diagrams, API specifications (REST/gRPC), database schemas, and the principles of CI/CD., • Deep Domain Knowledge: Expertise in managing products built on modern software stacks (e.g., microservices, cloud platforms like AWS/Azure/GCP, containerization via Docker/Kubernetes)., • Data Fluency: Comfortable querying data (basic SQL proficiency is a huge plus) to validate assumptions and measure the impact of technical improvements., • Experience with a specific industry or software domain relevant to the company., • Certifications such as A-CSPO/CSP-PO, PMI-PBA, PMI-ACP, CBAP, or similar., • Certifications in Cloud or other modern technology concepts., • Experience with DevOps practices and tools. Additional Information The expected annual base salary range for this position is: $112,000/year to $168,000/year. This position is bonus eligible / commission-based. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Remote First Culture, • Health Care Coverage, • Education Reimbursement*Competitive Paid Time Off, • Self-Care Days, • National Holidays, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time Off, • Charitable Contribution Match, • Monthly Wellness or Home Office Reimbursement, • Access to Employee Assistance Program (mental health platform), • Parental Leave Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.

Job Description Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst/Application Support Specialist to join our team. In this role, you will be responsible for ensuring the stability, availability, and performance of critical software applications or systems in a production environment. You will work closely with cross-functional teams to resolve issues, troubleshoot problems, and implement improvements to enhance system reliability. Overall, a Production Support Analyst plays a critical role in ensuring the smooth operation of the application and production systems, resolving issues as quickly as possible, and improving overall efficiency and performance. Responsibilities: · Incident Resolution: Respond to and resolve production issues, incidents, and service requests in a timely manner to minimize downtime and impact on business operations. · Monitoring and Alerting: Monitor system health and performance using monitoring tools and proactively address issues before they escalate. · Troubleshooting: Investigate and diagnose complex technical problems, identify root causes, and implement solutions to prevent recurrence. · Change Management: Coordinate and implement changes to production systems, following established change management processes and best practices. · Documentation: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps. · Communication: Provide clear and timely communication to stakeholders, including management and end-users, regarding incident status and resolutions. · Collaboration: Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to address production issues and improve system performance. · Performance Optimization: Identify opportunities for performance optimization and work on tuning and enhancing system performance. · Scripting and Automation: Develop and maintain scripts or automation tools to streamline support tasks and processes. · 24/7 Support: Participate in an on-call rotation to provide 24/7 support coverage for critical systems. · Mentoring: Mentor and provide guidance to junior support staff. Qualifications: · Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). · Proven experience in a Production Support or Application Support role, preferably in a fast-paced and dynamic environment. · Strong knowledge of the software development life cycle (SDLC) and ITIL processes. · Proficiency in scripting languages (e.g., Shell, Python, Perl) for automation tasks. · Experience with monitoring and alerting tools (e.g., Nagios, Zabbix, Splunk). · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and collaboratively as part of a team. · IT certifications (e.g., ITIL, CompTIA A+, etc.) are a plus. · Familiarity with specific technologies or applications relevant to the organization (e.g., specific databases, ERP systems, CRM systems, etc.). Preferred Skills: · Experience with cloud computing platforms (e.g., AWS, Azure, GCP) · Familiarity with DevOps practices and tools · Understanding of network and server infrastructure.

Job Title: Compliance Analyst/Audit/Investigation Duration: 12 months contract (Extension or FT Conversion based on performance)(4 days onsite/1 day remote) Location: Palm Harbor, FL 34684 Pay Rate:$25.00 - $28.00/hr **Consultant must have own equipment (laptop or desktop - dual monitors suggested) and reliable access to Wi-Fi for remote work period JOB SUMMARY As a Card Marketing Copy QA Analyst, you will perform Quality Assurance testing on marketing copy creatives for the purposes of assessing partner adherence to targeted processes, guidelines, and/or regulatory requirements. RESPONSIBILITIES Analyst will be assigned samples to conduct detailed analyses of the marketing copy, identify exceptions to the guidelines, collaborate with team members to calibrate decisions on items when needed, and ensure adequate evidence to support the testing outcomes has been organized and saved appropriately. The day-to-day tasks for the Tester will vary based on the individual managing their assigned workload appropriately to ensure their work assignments have been cleanly organized, clearly documented, and delivered on time with accurate results. QUALIFICATIONS • 3 + years of experience performing analytically focused tasks involving Quality Reviews (QA / QC), Business Controls, Regulatory Compliance, Risk, Audit, or similar, • Bachelor's degree and/or CRCM (Certified Regulatory Compliance Manager) Preferred, • Regulatory Compliance knowledge of consumer-focused regulations related to marketing and Digital Media channels is a PLUS, • Demonstrated analytical and critical thinking capabilities with sharp attention to detail., • Proven history of successful organization and time management skills, effectively prioritizing work & organizing materials to meet deadlines., • Communicate effectively across multiple levels of the business (verbal and written)., • Be collaborative and build strong relationships across the organization., • Capable of discussing differing opinions while maintaining composure and professionalism. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ___. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.