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SFDC Service Business Analyst ISIJP00011555 Client: Intuitive Surgical  Duration: 1 year  Contract/possibility for conversions: No  Max W2 hrly rate: $88/hr Referral fee: $5/hr worked by your hired candidate  Onsite/Hybrid/Remote: Hybrid in Sunnyvale, CA  Only Locals/Nonlocals can be submitted: Yes  Mode of interview: Zoom Video & In Person  No of rounds of interview: 3 Top Skills: • Primary Function of Position This position primary role is to work closely with the larger Customer Service / Field Service Organization Center of Excellence and with the internal IT Salesforce Architect to development and deploy new SFDC service-based solutions. Must-Have Experience • 5–8 years supporting Field Service & Customer Support business functions, • 5–8 years hands-on Salesforce experience with:, • Field Service Management (FSM), • Case Management, • Call Center / Service operations, • 2–3 years hands-on ServiceMax Asset360 (key requirement), • Strong experience working in a Salesforce Center of Excellence (CoE) Salesforce Technical Skills (Hands-On) • User management, roles, profiles, permission sets, • Custom objects, fields, page layouts, • Validation rules, workflow rules, email templates, • Process Builder, Flows, • Lightning Pages, • Custom Metadata Types & Custom Settings, • Managed Packages & AppExchange apps, • Strong documentation and configuration discipline Integration & Platform Knowledge • Salesforce ↔ SAP integration experience (direct or via middleware), • Strong understanding of enterprise IT applications & architecture Essential Job Duties • Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support., • Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization., • Work with existing SFDC Architects to implement SFDC Service functionality., • Interface on a day-to-day basis with other analysts, business users, super users and IT team members to support business operations and drive change management, • Perform configuration /system changes to meet business requirements as needed., • Ensure proper level of testing and documentation is completed for all work., • Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects, • Review and contribute to design document, configuration documents and functional specifications., • Conduct unit and Integration testing and regression testing., • Support ISI’s production processes and all associated business systems functions., • Work with ISI IT and business teams to optimize and streamline business processes and technical solutions., • Drive change management process and ensure schedule adherence by collaborating with business, solution architects, cross functional consultants and developers, • Collaborate and provide inputs to the development team during development phase to meet the business needs., • Conduct QA validations and lead User Acceptance Testing (UAT) tests., • Support, assist and train the users on new modified system configurations highlighting the impact on business processes., • Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions., • Act as Senior BA and guide & mentor the team members in providing best solutions and do peer review and advice on areas of improvement. Required Skills and Experience • 5-8 years of experience in supporting Field Service and Customer Support Business Functions., • 5-8 years of direct hands-on experience with Salesforce.com Field Service Management, Case Management and/or Call Center., • 2-3 years of direct hands-on experience with ServiceMax Asset360., • Possess a strong business and customer/client focus., • Experience and knowledge of Salesforce.com and SAP integration., • Hands-on experience with configuration of new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflow rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages, etc., • Experience working with business end users, gathering requirements, and building detailed functional design specifications., • AppExchange packages experience is preferred., • Salesforce Certifications of Admin, AppBuilder preferred., • Supporting users in a medical device company is desirable, • Possess a strong business and customer/client focus, • Experience with deep understanding of IT Applications and Technology, • Strong problem solving and analytical capabilities, • Excellent written and verbal communication skills, • Very strong collaboration, negotiation, and influence capability required

QA Analyst Remote Job Duties: • Partner with the product and engineering team to understand project objectives, gather requirements, troubleshoot issues, and implement scalable test solutions • Design

QA Analyst Remote Job Duties: • Partner with the product and engineering team to understand project objectives, gather requirements, troubleshoot issues, and implement scalable test solutions • Design

QA Analyst Remote Job Duties: • Partner with the product and engineering team to understand project objectives, gather requirements, troubleshoot issues, and implement scalable test solutions • Design

QA Analyst Remote Job Duties: • Partner with the product and engineering team to understand project objectives, gather requirements, troubleshoot issues, and implement scalable test solutions • Design

QA Analyst Remote Job Duties: • Partner with the product and engineering team to understand project objectives, gather requirements, troubleshoot issues, and implement scalable test solutions • Design

QA Analyst Remote Job Duties: • Partner with the product and engineering team to understand project objectives, gather requirements, troubleshoot issues, and implement scalable test solutions • Design

QA Analyst Remote Job Duties: • Partner with the product and engineering team to understand project objectives, gather requirements, troubleshoot issues, and implement scalable test solutions • Design

No commute needed should you choose to work from home remotely. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists.

No commute needed should you choose to work from home remotely. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists.

Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. No commute needed should you choose to work from home remotely. If you are a data en

No commute needed should you choose to work from home remotely. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our co

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If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local

Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. No commute needed should you choose to work from home remotely. If you are a data en

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If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists Our company is seeking individuals to participa

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. No commute needed should you choose to work from home remotely.

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. No commute needed should you choose to work from home remotely. If y

Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. No commute needed should you choose to work from home remotely. If you

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. No commute needed should you choose to work from home remotely.

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to

Ensure proper level of testing and documentation is completed for all work. Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflow rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Package

Have a desire to work from home. Work from the comfort of your own home.

Billing / Remote] - Anywhere in U.

Accounting & Finance Support / Remote] - Anywhere in U. Competitive pay - As a Finance & Accounting Associate at Meridian, you will: Execute and support monthly and quarterly close processes; Assist with treasury management and bank transfers; Prepare journal entries, account reconciliations, and va

Billing / Remote] - Anywhere in U.

Collections / Remote] - Anywhere in U.

Collections / Remote] - Anywhere in U. Competitive pay / Benefits - As an Accounts Receivable Specialist at Ensemble Health Partners, you will: Examine denied and other non-paid claims to determine the reason for discrepancies; Communicate directly with payers to follow up on outstanding claims, fil

K per year / Medical, dental, and vision / PTO / Equipment stipend - As a Finance Associate at Blockworks, you will: Run daily accounting operations; Execute month-end close procedures; Oversee vendor contract calendar; Support tax and audit readiness; Identify opportunities to streamline workflows,

Accounting & Finance Support / Remote] - Anywhere in U.

Collections / Remote] - Anywhere in U. Competitive pay / Benefits - As an Accounts Receivable Specialist at Ensemble Health Partners, you will: Examine denied and other non-paid claims to determine the reason for discrepancies; Communicate directly with payers to follow up on outstanding claims, fil

Accounting & Finance Support / Remote] - Anywhere in U. Competitive pay / Medical, dental & vision / Retirement plan / PTO - As a Billing Specialist at CIEE, you will: Generate program bills for participants and institutional customers; Produce and maintain billing reports; Work collaboratively with

Collections / Remote] - Anywhere in U. Competitive pay / Benefits - As an Accounts Receivable Specialist at Ensemble Health Partners, you will: Examine denied and other non-paid claims to determine the reason for discrepancies; Communicate directly with payers to follow up on outstanding claims, fil

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

Accounting & Finance Support / Remote] - Anywhere in U. Competitive pay - As a Finance & Accounting Associate at Meridian, you will: Execute and support monthly and quarterly close processes; Assist with treasury management and bank transfers; Prepare journal entries, account reconciliations, and va

Have a desire to work from home. Work from the comfort of your own home.

Accounting & Finance Support / Remote] - Anywhere in U. Competitive pay / Medical, dental & vision / Retirement plan / PTO - As a Billing Specialist at CIEE, you will: Generate program bills for participants and institutional customers; Produce and maintain billing reports; Work collaboratively with

Accounting Assistant / Remote] - Anywhere in U. Medical, dental & vision / 401K / PTO - As an Accounting Coordinator at CorVel, you will: Research unresolved items prior to month-end closing and resolve; Develop and define monthly A/R Collection plan and supervisor procedures; Balance spreadsheets,

Have a desire to work from home. Work from the comfort of your own home.

Accounting & Finance Support / Remote] - Anywhere in U.

Accounting Assistant / Remote] - Anywhere in U. Medical, dental & vision / 401K / PTO - As an Accounting Coordinator at CorVel, you will: Research unresolved items prior to month-end closing and resolve; Develop and define monthly A/R Collection plan and supervisor procedures; Balance spreadsheets,

Have a desire to work from home. Work from the comfort of your own home.

Accounts Receivable / Accounts Payable / Remote] - Anywhere in U.

Remote working/work at home options are available for this role. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists.

Call Center / Remote] - Anywhere in U.

Accounting & Finance Support / Remote] - Anywhere in U.