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Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. Home visits in Brooklyn. Per Diem Rate: $77.72 What We Provide • Personal and financial wellness programs, • Opportunities for professional growth and career advancement, • Internal mobility and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do, • Manages and provides full scope of advanced nursing practice for targeted patient populations. Evaluates patient responses to therapy / interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Identifies need for new/revised clinical protocols. Collaborates with physicians and others within the practice to develop protocols and provides training as appropriate., • Manages and provides comprehensive advanced nursing care including physical examination, comprehensive history, screening for physical and/or psychological conditions, emergent interventions, pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling and patient education. Establishes a treatment plan based on clinical findings and. Determines when further evaluation by collaborating physician, specialist or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements. Qualifications Licenses and Certifications: • License and current registration to practice as a Registered Professional Nurse in New York State required, • Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required, • Valid driver's license, as determined by operational/regional needs may be required, • Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required, • Maintains NPI, Medicaid and Medicare provider numbers preferred, • Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred, • Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required, • For Psychiatric Nurse Practitioners only:, • Current PMHNP-BC certification required Education: • Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required, • Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required, • For Psychiatric Nurse Practitioners only:, • Master's Degree in psychiatric-mental health Nurse Practitioner required, • PhD in psychiatric-mental health Nurse Practitioner preferred Work Experience: • Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred, • Clinical home care experience or two years managerial experience preferred, • Demonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required, • Bilingual skills, as determined by operational needs required Pay Range USD $58.30 - USD $77.72 /Hr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. $12K sign-on bonus What We Provide Personal and financial wellness programs Opportunities for professional growth and career advancement Internal mobility and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Manages and provides full scope of advanced nursing practice for targeted patient populations. Evaluates patient responses to therapy / interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes. Identifies need for new/revised clinical protocols. Collaborates with physicians and others within the practice to develop protocols and provides training as appropriate. Manages and provides comprehensive advanced nursing care including physical examination, comprehensive history, screening for physical and/or psychological conditions, emergent interventions, pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling and patient education. Establishes a treatment plan based on clinical findings and. Determines when further evaluation by collaborating physician, specialist or emergency care is warranted. Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings. Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State requiredCertificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology requiredValid driver's license, as determined by operational/regional needs may be requiredMaintains credentialed status with VNS Health Medical Care at Home and associated managed care plans requiredMaintains NPI, Medicaid and Medicare provider numbers preferredMaintains a collaborative practice agreement with a physician in compliance with New York State regulations preferredMust be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements requiredFor Psychiatric Nurse Practitioners only:Current PMHNP-BC certification required Education: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required For Psychiatric Nurse Practitioners only:Master's Degree in psychiatric-mental health Nurse Practitioner requiredPhD in psychiatric-mental health Nurse Practitioner preferred Work Experience: Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferredClinical home care experience or two years managerial experience preferredDemonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services requiredBilingual skills, as determined by operational needs requiredFor Psychiatric Nurse Practitioners only:Minimum of two years of experience as a psychiatric nurse practitioner utilizing full scope of practice required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required Valid driver's license, as determined by operational/regional needs may be required Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required Maintains NPI, Medicaid and Medicare provider numbers preferred Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required Education: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required Work Experience: Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred Clinical home care experience or two years managerial experience preferred Demonstrated knowledge of HEDIS and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required Bilingual skills, as determined by operational needs required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. $12K sign-on bonus What We Provide • Personal and financial wellness programs, • Opportunities for professional growth and career advancement, • Internal mobility and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do, • Manages and provides full scope of advanced nursing practice for targeted patient populations. Evaluates patient responses to therapy / interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Identifies need for new/revised clinical protocols. Collaborates with physicians and others within the practice to develop protocols and provides training as appropriate., • Manages and provides comprehensive advanced nursing care including physical examination, comprehensive history, screening for physical and/or psychological conditions, emergent interventions, pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling and patient education. Establishes a treatment plan based on clinical findings and. Determines when further evaluation by collaborating physician, specialist or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements. Qualifications Licenses and Certifications: • License and current registration to practice as a Registered Professional Nurse in New York State required, • Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required, • Valid driver's license, as determined by operational/regional needs may be required, • Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required, • Maintains NPI, Medicaid and Medicare provider numbers preferred, • Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred, • Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required, • For Psychiatric Nurse Practitioners only:, • Current PMHNP-BC certification required Education: • Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required, • Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required, • For Psychiatric Nurse Practitioners only:, • Master's Degree in psychiatric-mental health Nurse Practitioner required, • PhD in psychiatric-mental health Nurse Practitioner preferred Work Experience: • Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred, • Clinical home care experience or two years managerial experience preferred, • Demonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required, • Bilingual skills, as determined by operational needs required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. $12K sign-on bonus What We Provide • Personal and financial wellness programs, • Opportunities for professional growth and career advancement, • Internal mobility and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do, • Manages and provides full scope of advanced nursing practice for targeted patient populations. Evaluates patient responses to therapy / interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Identifies need for new/revised clinical protocols. Collaborates with physicians and others within the practice to develop protocols and provides training as appropriate., • Manages and provides comprehensive advanced nursing care including physical examination, comprehensive history, screening for physical and/or psychological conditions, emergent interventions, pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling and patient education. Establishes a treatment plan based on clinical findings and. Determines when further evaluation by collaborating physician, specialist or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements. Qualifications Licenses and Certifications: • License and current registration to practice as a Registered Professional Nurse in New York State required, • Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required, • Valid driver's license, as determined by operational/regional needs may be required, • Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required, • Maintains NPI, Medicaid and Medicare provider numbers preferred, • Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred, • Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required, • For Psychiatric Nurse Practitioners only:, • Current PMHNP-BC certification required Education: • Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required, • Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required, • For Psychiatric Nurse Practitioners only:, • Master's Degree in psychiatric-mental health Nurse Practitioner required, • PhD in psychiatric-mental health Nurse Practitioner preferred Work Experience: • Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred, • Clinical home care experience or two years managerial experience preferred, • Demonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required, • Bilingual skills, as determined by operational needs required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview Leads interdepartmental Quality Improvement (QI) initiatives focused on promoting high-quality, safe, and equitable member care. Serves as a clinical and operational resource to QI committees, workgroups, and leadership. Analyzes outcomes, HEDIS/CAHPS/Stars performance, and trend data to identify opportunities for improvement in care coordination, quality, and member experience. Designs, implements, and evaluates QI programs aligned with DOH, CMS, and NCQA standards. Collaborates across departments—including Care Management, Utilization Management, Provider Relations, Compliance, and Analytics—to sustain continuous improvement, advance health equity, and ensure regulatory readiness. What We Provide Referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Conducts clinical assessment including and not limited to, medication reconciliations, post-discharge transitions of care assessment and follow-up post emergency department assessment, • Collaborates across departments to ensure compliance with DOH, CMS, and NCQA requirements. Coaches teams in applying continuous improvement methodologies (PDSA, LEAN, RCA) to achieve strategic objectives and national benchmarks for quality, satisfaction, and cost. Partners with analytics and program teams to identify trends and address performance gaps., • Performs clinical reviews with network providers to validate diagnoses, address care gaps, and support accurate HEDIS/QARR documentation. Collaborates with providers to improve adherence to evidence-based care and quality measures., • Leads and participates in multidisciplinary QI teams and committees to design, implement, and evaluate improvement initiatives related to clinical performance, documentation, and regulatory compliance. Supports development of annual QI work plan, program evaluation, and performance reporting. Supports value-based programs through data review, gap identification, and provider feedback., • Performs medical record audits to evaluate adherence to documentation, coding, and quality standards. Provides education, feedback, and guidance to PCPs on VNS Health Medical Record Documentation Standards., • Conducts audits of patient care records to monitor care quality and documentation accuracy.. Develops forms, record abstracts, reports, and other tools used to implement concurrent and retrospective patient care review, including the design, testing and evaluation of the review methodology., • Performs utilization and quality assessment reviews to maintain compliance with Federal and State regulatory requirements. Identifies & analyzes results to inform the development of correction plans., • Collaborates with management to develop measurable action plans based on root-cause analysis, outcome trends, and survey results (HEDIS, CAHPS, Stars). Presents recommendations to QI committees and leadership to drive improvement and accountability., • Participates in the preparation for and assists with site visits of external providers for the purpose of regulatory quality compliance., • Develops and disseminates training materials, clinical guidelines, and quality protocols to promote consistent evidence-based care across provider networks and internal teams. Provides education sessions and quality coaching as needed., • Conducts follow-up reviews and reassessments to ensure corrective actions for regulatory findings, complaints, or incidents are implemented effectively and sustained over time. Documents progress and escalates unresolved issues as appropriate., • Develops, maintains, and updates QI policies and procedures aligned with evolving regulatory and industry standards. Collaborates with analytics to collect, interpret, and share performance data with internal teams to drive transparency and accountability., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: • License and current registration to practice as a Registered Professional Nurse in New York State or New Jersey required Education: • Bachelor's Degree Nursing required Work Experience: • Minimum of three years experience in a health plan or health care, setting required, • Minimum of three years quality improvement experience preferred, • Minimum of one year experience, quality management, practice improvement and compliance preferred, • Demonstrated experience leading or facilitating cross-functional quality initiatives preferred, • Excellent oral, written and interpersonal communication skills, including group facilitation skills required, • Knowledge of basic Performance Improvement tools and methodologies (e.g., PDSA, LEAN, Six Sigma). preferred Pay Range USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Job DescriptionDescription: ABOUT ETRO ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection. SCOPE The Tailoring / Alterations Specialist is the guardian of garment excellence at the point of sale, ensuring that every Etro piece leaves the boutique fitting the client with precision, elegance, and the quality befitting the brand’s Italian heritage. Working in close partnership with the boutique sales team, this role is responsible for conducting client fittings, executing all levels of garment alterations and repairs — from basic hemming to complex structural adjustments — and upholding the highest standards of craftsmanship on all ready-to-wear, tailored, and special-order pieces. The ideal candidate brings a refined technical skill set, a deep appreciation for luxury fabrics and Italian construction methods, and the professionalism and discretion required to serve Etro’s discerning clientele. This person in this position will primarily meet the Soho boutique tailoring and alterations needs, but will be based in the tailoring workroom at the Madison boutique. They may be needed to support other alterations and tailoring tasks and ability to travel between both locations as needed, and willingness to supporting other tailoring and alterations tasks RESPONSIBILITIES • Perform all levels of garment alterations, including hemming, taking in and letting out seams, sleeve and trouser adjustments, relining, and structural modifications on both womenswear and menswear garments, • Conduct in-boutique client fittings with professionalism and discretion, accurately pinning and marking garments, and clearly communicating alteration options, timelines, and expectations to clients and the sales team, • Execute expert-level hand-finishing techniques appropriate to Etro’s luxury ready-to-wear, including slip-stitching, blind-hemming, hand-sewn buttonholes, and couture-level finishing on delicate and structured garments, • Work confidently across a broad range of luxury fabrics, including printed silks, cashmere, fine wools, double-face fabrics, jersey knits, leather, and embellished or beaded materials, applying appropriate techniques for each, • Repair and restore garments, including replacing zippers, reattaching buttons, mending torn seams and repairing tears, and addressing fabric damage in a manner that preserves the integrity and appearance of the original garment, • Interpret and execute alteration requests from the sales team and store leadership, consistently meeting agreed-upon turnaround times and quality benchmarks, • Maintain an organized and efficient alterations workspace, including proper equipment maintenance (sewing machines, serger, pressing equipment, hand tools) and accurate record-keeping of all in-progress and completed work, • Partner with the boutique team to manage the alterations workflow, communicating proactively about capacity, priorities, and any challenges that may affect client delivery timelines, • Support the boutique team during special events, trunk shows, and VIC appointments that require on-site fitting and tailoring services, • Uphold Etro’s standards of excellence in every interaction and every stitch, acting as a brand ambassador through the quality and care of the work produced Requirements: SPECIFIC SKILLS & CORE COMPETENCIES • Formal training in tailoring, garment construction, or fashion design (vocational school, atelier apprenticeship, or equivalent); couture or bespoke training a significant advantage, • Minimum 3–5 years of professional tailoring and alterations experience within a luxury fashion, high-end retail, or couture environment, • Expert proficiency in both machine and hand sewing, including advanced hand-finishing techniques (blind hem, slip stitch, hand-sewn buttonholes, fell stitch), • Demonstrated ability to work across a wide range of luxury materials: printed silk, fine wool, cashmere, jersey knit, double-face, leather, and embellished fabrics, • Strong understanding of garment construction across womenswear and menswear, including tailored jackets, trousers, dresses, knitwear, and outerwear, • Proven experience taking precise measurements and conducting professional client fittings, • Ability to accurately interpret alteration notes, pins, and chalk marks and execute to specification, • Excellent attention to detail and a commitment to quality that reflects luxury brand standards, • Strong time management and organizational skills; ability to manage multiple alteration orders simultaneously and meet client deadlines, • Proficiency with industrial sewing machines, serger, blind-hem machine, and professional pressing equipment, • Knowledge of Italian tailoring techniques and construction methods a strong advantage given Etro’s heritage, • Experience with specialty alterations: beading and embellishment repair, leather seaming, and couture-level hand finishing, • Ability to work efficiently under pressure during peak retail periods, events, and market moments, • Collaborative team player who works seamlessly with the sales floor to deliver an elevated client experience, • Proactive and solutions-oriented; able to assess alteration feasibility and communicate options clearly, • Fluency in English required; Italian or other language skills a plus Professional demeanor and interpersonal skills appropriate for a luxury boutique environment This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact HRUSA@Etro.com.

Café Ambassador - SoHo Do you find your purpose in empowering others? As a Café Ambassador, you are the face of Capital One’s mission to change banking for good. We’ve broken the mold of traditional banking—you won’t be found behind a teller line or a glass window. Instead, you’ll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you’ll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you’re building one by bringing Capital One’s mission to life within a vibrant, modern community hub. Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. (Note: You are a banking guide, not a barista—you won’t be serving coffee!) Serve as a Brand Advocate: You’ll share the value of Capital One’s products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You’ll act as a brand steward, working within the framework of Capital One’s established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You’ll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers—we’ll ensure you’re supported with the tools, resources, and experience to ensure you’re up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You’ll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn’t a traditional "behind-the-desk" banking role. You’ll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. This isn't just a job—it’s work with a mission. Because we’ve removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. We provide a comprehensive benefits package designed to fuel your journey. Whether you’re using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you—within Capital One or into the wider world—you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We’ll hook you up with our signature Threads line—our treat Custom beverage while working And much more! Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Associate’s degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you’ve been looking for? Let’s build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $59,800 - $64,584 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the _. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at _. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview As a certified Safelite Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind. This role requires availability on Saturdays and spilt days off based on business needs. This is a seasonal position with employment expected to continue through the end of August, subject to business needs. What you will do • Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders., • Repair chips, cracks and other auto glass related issues on customer vehicles., • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers., • Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop., • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday., • Performs other duties as assigned, • Complies with all policies and standards What You’ll Get • Competitive weekly base pay starting at $20.75/hour., • Paid training and all the tools and resources you'll need to be successful. Education Qualifications • High School Diploma GED/Equivalent Preferred, • Valid state-issued driver’s license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. Required, • On-the-job training/completion of Safelite SafeTech™ certification. Required Experience Qualifications • Must be 18 years of age or older. Skills and Abilities • Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs., • Ability to stand for extended periods, work in tight spaces, bend and twist body, • Ability to use a variety of hand tools and power tools safely and effectively, • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance, • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations, • Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods, • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”, • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs, • Problem-solving and ability to trouble-shoot issues, independently and collaboratively, • Ability to read, write and interpret the English language and technical directions, • Ability to communicate orally (via phone) and written (via computer or other electronic means), • Ability to maintain a professional appearance, adhering to Company uniform and PPE policies, • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures) This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance. This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-NW1 This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Job DescriptionBenefits/Perks • Competitive Wages, • Career Growth Opportunities, • Fun and Energetic Environment, • Ongoing Training, • Employee DiscountJob Summary We are seeking a highly capable Grocery Manager / Merchandising Specialist to oversee the daily operations, presentation, and financial performance of a grocery department. This role is ideal for a detail-oriented retail professional who understands that exceptional merchandising, in-stock excellence, and operational discipline directly drive sales, customer satisfaction, and profitability. The successful candidate will manage ordering, inventory control, pricing, and shelf conditions to ensure products are consistently well-stocked, accurately priced, and attractively displayed. You will design and execute compelling merchandising strategies, promotional setups, and seasonal displays that maximize visibility, basket size, and impulse purchases while minimizing shrink and out-of-stocks. A strong command of planograms, category management principles, and data-driven decision-making is essential. This position also requires leadership of department staff, including hiring, training, and performance management to maintain a productive, customer-focused team. The ideal candidate is highly organized, analytical, and proactive, with a proven ability to manage high SKU counts, coordinate with vendors and distributors, and maintain strict standards for cleanliness, safety, and compliance. We are looking for a dependable, results-oriented professional who takes ownership of their department, builds efficient systems, and consistently delivers a well-executed shopping experience that reflects quality, value, and operational excellence. Responsibilities • Develop and plan merchandising strategies for the store, • Forecast consumer trends and identify preferences of our customers, • Monitor the popularity of existing products, • Negotiate details of sales with suppliers to ensure the best deals for the store, • Report on sales, budgets, and customer satisfactionQualifications, • Previous experience in merchandising is preferred, • Understanding best practices in customer service and sales, • Understanding of effective negotiation skills, • Strong communication skills and willingness to work well with supervisor and coworkers in a team environment

Job Description Summary: Manages the day-to-day operations of the branch and supervises staff. Ensures branch runs smoothly and efficiently. Assists customers with problems or unusual transactions and cross sells the Bank’s products and services. Promotes the expansion of existing business relationships and develops new business. Maintains a current knowledge of the industry and the Bank’s policies and procedures. Keeps staff and Branch Manager current with any changes. Trains new employees, organizes branch meetings and prepares various required reports and data. Assumes the duties of the Branch Manager in his/her absence. Job Responsibilities: • Oversees the day-to-day activities of the branch in the capacity of a working supervisor. Ensures branch is adequately staffed through efficient scheduling. Trains new employees and keeps all employees current with policies and procedures and new regulations affecting the Bank. Assists employees with transactions, proving teller unit and policies and procedures. Evaluates employee performance and may conduct performance appraisals. Keeps Branch Manager up to date on employee scheduling and performance. Resolves any unusual problems that may occur or defers to Branch Manager. Makes independent decisions on overdrafts and uncollected items within credit limits., • Works with customers on unusual complex transactions. Maintains a current awareness of the Bank’s products and services and cross sells Bank’s products and services when appropriate. Maintains a leading role in managing internal branch sales. Works with existing business customer base to expand business relationships and potential new clients to develop new business. Assists customers and employees when situations require management intervention. Performs the duties of a Customer Service Representative, including opening accounts, bonds, retirement accounts, annuities, insurance sales and loan processing., • Maintains current knowledge of laws and regulations affecting branch operations. Stays current with the Bank’s policies and procedures. Keeps staff informed of new products and services. Communicates all relevant information to branch personnel and trains new procedures. Ensures implementation of new products and policies are smooth and efficient transitions. Maintains an awareness of trends and changes within the financial industry and economic/competition characteristics within market area. Uses information to optimize quality service and sales, • Assists the Teller unit with proving and verifies Head Teller’s draw counts are correct. Ensures the Teller unit is operating efficiently and within established guidelines. May prove ATM where applicable. May perform the duties of a Teller when needed., • Prepares daily, weekly, monthly and quarterly reports for the Branch. Assumes the responsibilities of the Branch Manager in his/her absence including supervision of staff, adherence to prescribed security procedures and resolution of routine and complex problems., • Performs other job related duties as may be assigned. Job Requirements: • 2-4 years’ experience as a Universal Operations Specialist I/ II or Universal Banker II;, • Bachelors Degree in Finance or Business is preferred;, • Ability to oversee and maintain effective day to day operations and supervision of the staff of the branch;, • Ability to motivate and coach employees; ability to discipline as needed;, • Thorough knowledge of retail banking operations including current knowledge of laws and regulations effecting branch operations;, • Excellent written and verbal communication skills;, • Should have completed, or be close to completing the Management Development Core for first line supervisors;, • Ability to participate in branch manager’s meetings, seminars and any other educational activities;, • Able to deal effectively with customers and all levels of Bank personnel;, • Effective cross-sell and sales abilities. Desired Skills: • Independent and highly motivated self-starter;, • Results oriented with proven track record to motivate self and others to accomplish objectives;, • Dedicated, enthusiastic, and driven; possesses a strong work ethic;, • A collaborator and team player, translating knowledge and experience into strong and productive relationships;, • Ability to deliver a seamless experience to the customer. Columbia Bank offers the following benefits: • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Bank Holidays., • Employees may participate in the 401k program. Schedule: Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Richmond Center is hiring a Recreation Therapist (CTRS) in Staten Island, NY. We are seeking a Certified Therapeutic Recreation Specialist (CTRS) to join our dynamic team in the Neuro Behavioral Unit. This role is ideal for a compassionate, creative professional who is passionate about enhancing quality of life through structured and meaningful recreational programming. We now offer Daily Pay through a trusted third-party provider giving you faster access to your earnings! DUTIES: Develop and implement group and individual recreational activities tailored to residents’ needs, interests, and cognitive levels Facilitate leisure, educational, theme-based, and cognitively stimulating activities Assess and evaluate residents’ participation and progress Maintain accurate and timely documentation in accordance with Department of Health regulations Collaborate with the interdisciplinary team to support resident goals Maintain a safe, engaging, and inclusive therapeutic environment Knowledge of Point Click Care (PCC) is a plus REQUIREMENTS: Certified Therapeutic Recreation Specialist (CTRS) Experience working with behavioral health or neuro populations preferred Strong interpersonal and communication skills Creativity, flexibility, and ability to motivate residents Must be organized, detail-oriented, and a team player About us: Richmond Center for Rehabilitation and Healthcare is a 372-bed rehabilitation and skilled nursing facility located in the borough of Staten Island. Our size enables a warm, nurturing environment, which allows each resident to maintain his/her individuality. Our staff is committed to ensuring the highest quality of life for all our residents, by maintaining each resident’s dignity and independence. Richmond Center is a proud member of the Centers Health Care consortium. Equal Opportunity Employer –M/F/D/V

Location: Abraxas Academy 1000 Academy Drive Morgantown, PA 19543 Salary: $50,000 - $60,000 Annually Reports To: Quality & Compliance Specialist Position Summary The Quality & Compliance Coordinator plays a critical role in supporting audit readiness, regulatory compliance, and continuous quality improvement across Pennsylvania-based juvenile justice and residential programs. This position assists in monitoring program operations, reviewing documentation, and identifying potential risks to ensure compliance with state regulations, licensing standards, and contractual requirements governing youth serving facilities. Working under the direction of the Quality and Compliance Specialist, the Coordinator helps ensure that the programs maintain high standards of care, documentation integrity, and operational accountability while supporting a culture of continuous improvement. Essential Responsibilities Auditing and Monitoring Conduct routine internal audits of client records, incident documentation, program files, and other required documentation to assess compliance with agency standards and applicable regulations Review documentation for accuracy, completeness, timeliness, and consistency Monitor adherence to internal policies, procedures, licensing requirements, contractual obligations, and other regulatory standards Assist with preparation for internal and external audits, inspections, licensing reviews, and other compliance-related activities Prepare audit materials for review, including locating records, organizing documentation, scanning files, and completing required audit tools or forms Identify trends, gaps, concerns, or potential compliance risks and escalate findings to the Quality & Compliance Specialist Travel to program sites as needed to conduct on-site audits and monitoring activities Documentation and Data Tracking Collect, review, organize, and maintain documents related to quality, compliance, and audit activity Track audit findings, corrective action items, deadlines, and follow-up activities Maintain audit logs, monitoring tools, and other compliance tracking systems Obtain and compile data to support routine reporting, trend analysis, and quality improvement efforts Assist with data entry and maintenance in electronic records, spreadsheets, and other reporting tools Quality Improvement and Reporting Participate in data analysis and quality improvement activities designed to strengthen compliance and operational performance Track trends across programs to help identify training needs, recurring documentation issues, and areas requiring additional oversight Flag compliance risks early and provide concise summaries for leadership review Provide clear verbal and written updates to the Quality & Compliance Specialist Prepare concise bi-weekly status summaries for the Director or other designated leadership Professional Responsibilities Maintain confidentiality of client, personnel, and organizational information Communicate professionally and effectively with staff, leadership, and external reviewers as needed Participate in meetings, training activities, and other department initiatives as assigned Demonstrate professionalism, accountability, and adherence to agency policies and standards of conduct Perform other related duties as assigned Qualifications Minimum Education and Experience Associate or bachelor’s degree in social work, criminal justice, human services, business, or a related field Minimum of two years of experience in quality assurance, compliance, auditing, documentation review, or a related administrative role preferred Experience in juvenile justice, child welfare, behavioral health, residential treatment, or other regulated youth-serving environments strongly preferred Familiarity with Pennsylvania regulatory framework (e.g., PA DHS/OCYFS IL DHS DBHR) is a plus Knowledge, Skills, and Abilities Strong attention to detail and organizational skills Ability to review records and identify missing, incomplete, inconsistent, or noncompliant documentation Ability to follow established procedures, manage multiple tasks, and meet deadlines Ability to identify patterns, trends, and areas of concern and communicate them clearly to supervisors Strong written and verbal communication skills Ability to work independently and accept direction and feedback Proficiency in Microsoft Word, Excel, Outlook, and electronic records systems Ability to manage sensitive and confidential information appropriately Additional Requirements Must be at least 21 years of age Must possess a valid driver’s license Ability to travel to program sites as needed Ability to work within residential or secure program environments Why This Role Matters This position is essential to ensuring the safety, accountability, and quality of services provided to youth. The Quality & Compliance Coordinator helps strengthen program performance, reduce risk, and support positive outcomes by ensuring that operations meet the highest standards of compliance and care. Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families. Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services. Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live. Benefits & Perks: We provide a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support you – both at home and at work. Medical & Dental & Vision Insurance Flexible Spending Accounts Basic Life & Short-Term Disability Insurance 401(k) Life Assistance Program (LAP) Tuition Assistance Program Paid Time Off (PTO) Paid Holidays Paid Training Advancement Opportunities About Company: Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment. #CB

Position Title: Orthopedic Coding Integrity Specialist Department: Revenue Integrity Job Description: New to OU Health? Ask your recruiter about our competitive wages and total rewards package. Looking for a coding team to love at OU Health? This is it! While this role is specifically searching for an experienced Orthopedic coder, we also cover multiple specialties so there's opportunities to learn and grow. 100% remote. Flexible shifts once training is complete. Opportunity to work four 9 hour days, and one 4 hour day. So if you're work-from-home ready, work well independently, and have strong coding skills we just may be the right fit for you! Remote Eligibility: Candidates must reside and work full-time in AR, KS, MO, OK, or TX before their first day of employment . *The ideal candidate would have multiple years of direct orthopedic surgery and/or teaching hospital or trauma center coding experience (coding knowledge in other specialties is a big plus). Epic and Encoder Pro experience preferred. COSC Certification from AAPC would be the ultimate secondary certification to move your application to the top of the list.* General Description: Reviews and evaluates hospital outpatient medical record documentation to assign, sequence, edit and/or validate the appropriate ICD-10-CM and Healthcare Common Procedure Coding System/Current Procedural Terminology (HCPCS/CPT) codes. Performs coding and/or code validation across OU Health. Applies all appropriate coding guidelines and criteria for code selections. Essential Responsibilities: Responsibilities listed in this section are core to the coding positions in general. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Using ICD-10-CM and/or HCPCS/CPT, primarily assigns, validates, and/or edits codes for the following patient types: Orthopedic surgery (PRIMARY) Same day surgery (SDC) Observation (OBV) Wound Care Outpatient Cardiac Cath Assigns, validates, and/or edits procedure categories, modifiers (when applicable) Maintains or exceeds established productivity standards Maintains or exceeds established accuracy standards Initiates, validates, and/or edits physician queries in compliance with Company policy where appropriate Reviews all official data quality standards, coding guidelines, Company policies and procedures, and clinical/medical resources to ensure coding knowledge and skills remain current Utilizes the complete medical record documentation in code assignment, validation, and/or editing of codes Follows all applicable coding guidance in assigning, sequencing, validation, and/or editing of codes Meets all educational requirements as stated in the current Company policy Only as needed, may also assign, validate, and/or edit codes for the following patient types: Emergency department (ED) Recurring (RCR) Clinical (CLI) records, and/or Provider Office Visit (POV) Performs other duties as assigned Minimum Qualifications: Education: High School Diploma or GED required. Associate's or Bachelor’s degree in HIM/HIT preferred. Experience: 3-5 years of experience in acute care observation and/or same day surgery hospital outpatient coding required. Licensure/Certifications/Registrations Required: Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS), Certified Professional Coder (CPC), Certified Outpatient Coder (COC), NHA CBCS or equivalent coding certification from AHIMA or AAPC required. Knowledge, Skills and Abilities: Coding Technical Skills- ICD-10-CM, HCPCS/CPT-4, and APCs. Analytical Skills - effective evaluation, synthesis and use of information gathered. Organization - establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task. Communication - communicates clearly and concisely. Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. PC Skills - demonstrates proficiency in Microsoft Office applications and others as required. Quality Orientation - accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Work Independently - is self-supporting; not needing to rely on others to complete a job. #cb Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Position Title: Coding Integrity Specialist - Education/Auditing Department: Revenue Integrity Job Description: New to OU Health? Ask your recruiter about our competitive wages and total rewards package! This Coding Specialist role is unique in that it works with physicians and other team members to educate on coding processes and practices while also being auditors and working in tandem with the compliance space. Due to the nature of the broad spectrum of areas involved, strong efficient communication and ability to look at the 'big picture' are a necessity. General Description: Reviews and evaluates hospital outpatient medical record documentation to assign, sequence, edit and/or validate the appropriate ICD-10-CM and Healthcare Common Procedure Coding System/Current Procedural Terminology (HCPCS/CPT) codes. Performs coding and/or code validation across OUH. Applies all appropriate coding guidelines and criteria for code selections. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Using, ICD-10-CM and/or HCPCS/CPT, primarily assigns, validates, and/or edits codes the following patient types: Same day surgery (SDC) Observation (OBV) Wound Care Outpatient Cardiac Cath As needed, may also assign, validate, and/or edit codes for the following patient types: Emergency department (ED) Recurring (RCR) Clinical (CLI) records, and/or Provider Office Visit (POV) Assigns, validates, and/or edits procedure categories, modifiers (when applicable) Maintains or exceeds established productivity standards Maintains or exceeds established accuracy standards Initiates, validates, and/or edits physician queries in compliance with Company policy where appropriate Reviews all official data quality standards, coding guidelines, Company policies and procedures, and clinical/medical resources to assure coding knowledge and skills remain current Utilizes the complete medical record documentation in code assignment, validation, and/or editing of codes Follows all applicable coding guidance in assigning, sequencing, validation, and/or editing of codes Meets all educational requirements as stated in current Company policy General Responsibilities: Performs other duties as assigned Minimum Qualifications: Education: High School Diploma or GED required. Associate's or Bachelor’s degree in HIM/HIT preferred. Experience: 3-5 years of experience in acute care observation and/or same day surgery hospital outpatient coding required. Licensure/Certifications/Registrations Required: Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS), Certified Professional Coder (CPC), Certified Outpatient Coder (COC), NHA CBCS or equivalent coding certification from AHIMA or AAPC required. Knowledge, Skills and Abilities: Coding Technical Skills- ICD-10-CM, HCPCS/CPT-4, and APCs. Analytical Skills - effective evaluation, synthesis and use of information gathered. Organization - establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task. Communication - communicates clearly and concisely. Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. PC Skills - demonstrates proficiency in Microsoft Office applications and others as required. Quality Orientation - accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Work Independently - is self-supporting; not needing to rely on others to complete a job. #cb Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Position Title: Expressive Therapist - Recreational Therapist - Children's Behavioral Health Center (Fall 2026) Department: BHC Support Services Job Description: Expressive Therapist positions are available at levels I, II, or III, depending on experience and education. Our NEW Pediatric Behavioral Health Center is scheduled to open in December 2026. Candidates applying for this position should expect a start date after September 1, 2026. All applicants must be 21 years of age or older and provide two professional references as part of the hiring process. Under the direction of Child Life, Integrative and Creative Care this role provides foundational clinical expressive therapy services for patients and families by using expressive modalities as tools to help them attain and maintain their maximum levels of functioning and coping in the area of physical, cognitive, communication and social/emotional health during hospitalization or residential programs. Program planning will be designed to reduce stress, increase adaptive coping, provide normalization, promote social interaction and support developmental integrity through expressive experiences and interventions in a safe environment. Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Will assess and prioritize patient needs through referrals and patient review process. Identify interventions based on patient assessment, match techniques to developmental, emotional, physical and social needs of patients and families. Provide expressive therapy, through a multitude of modalities, interventions designed to meet patients' physical or psychological needs. Inform and educate patients and families on the use of expressive therapy techniques to support health coping and normal growth and development. Involve family members in expressive therapy services per assessment including teaching skills and resources for transition to home. Implement and document patient care plans; communicate plans and outcomes to others. Provide expressive therapy programming to complement work in meeting the psychosocial and developmental needs of patients and families. Provide individual and group sessions to fulfill therapeutic objectives, including but not limited to: anxiety reduction, pain management, developmental stimulation, alternative means of expression/communication, positive coping techniques, procedural support, quality of life and family/patient support. Identify and educate appropriate expressive therapy resources for each patient and family. Participate in interdisciplinary team planning and co-treating. Monitor patient progress and remain adaptive in plan of care. Incorporate expressive therapy in development of patient's self-awareness and expression, coping skills, sense of well-being and social behavior. Provide educational in-services for patients and families as well as staff members. Supports the training and supervision of students and volunteers related to expressive therapy. General Responsibilities Performs other duties as assigned. Level I Minimum Qualifications Education Requirements Art: Master’s Degree in Art Therapy, Art Therapy/Counseling, Art Education with concentration in counseling or its equivalent from an CAAHEP-accredited program OR related mental health field and have completed additional graduate-level art therapy coursework per ATCB Music: Bachelor’s Degree in Music Therapy or its equivalent from an AMTA-Approved Program Recreation: Bachelor's Degree in Therapeutic Recreation or related field Dance/Movement: Master's Degree in Dance Movement Therapy from a program approved by ADTA, or Master's Degreee in related field with alternate route approved by ADTA. Education must be obtained from an accredited institution. Experience Requirements Art: Completion of a supervised art therapy internship of at least 600 hours. Music: Completed a supervised internship & meets the AMTA Professional Competencies with preferred experience in healthcare settings. Recreation: Hospital, rehabilitation center, or residential facility experience strongly preferred. Dance: Hospital, rehabilitation center, or residential facility experience strongly preferred. License/Certification/Registration Requirements Current Basic Life Support issued by the American Heart Association required with in 30 days of start date. Art: Board Certified Art Therapist (ATR-BC) preferred; if have ATR (Registered Art Therapist) then must complete ATR-BC within a year of hire Music: Music Therapist Board Certified (MT-BC) and Licensed Professional Music Therapist (LPMT) required within 90 days of hire Recreation: Certified Therapeutic Recreation Specialist (CTRS) from National Council for Therapeutic Recreation or eligible to take exam required. Obtain CTRS-L and National Council for Therapeutic Recreation Certification within 90 days of hire. Dance: Registered Dance Movement Therapist (R-DMT); yoga certification or therapist strongly preferred Knowledge/Skills/Abilities Requirements Working knowledge of expressive therapies and impact to patients and families. Must have knowledge of the theories of expressive therapy, best practices, family systems, cultural awareness and human growth and development. Must have effective oral and written communication skills. Ability to work with an interdisciplinary team. Skill in the supervision of students and volunteers. Must have good interpersonal skills to develop effective working relationships and to deal with difficult family/individual dynamics. Knowledge of performance improvement tools and how to monitor an ongoing process. Skill in planning programs and analyzing the problems that arise. Good presentation skills for representing the department to internal and external audiences. Computer skills and a general knowledge of office procedures. Must be self motivated and able to problem solve both independently and in a team setting. Level II Minimum Qualifications Education Requirements Art: Master’s Degree in Art Therapy, Art Therapy/Counseling, Art Education with concentration in counseling or its equivalent from an CAAHEP-accredited program OR related mental health field and have completed additional graduate-level art therapy coursework per ATCB Music: Bachelor’s Degree in Music Therapy or its equivalent from an AMTA-Approved Program Recreation: Bachelor's Degree in Therapeutic Recreation or related field Dance/Movement: Master's Degree in Dance Movement Therapy from a program approved by ADTA, or Master's Degree in related field with alternate route approved by ADTA. Education must be obtained from an accredited institution. Experience Requirements Art: Completion of a supervised art therapy internship of at least 600 hours Music: Completed a supervised internship & meets the AMTA Professional Competencies with 3 or more years' experience in healthcare settings Recreation: 3 or more years' experience in Hospital, rehabilitation center, or residential facility experience as Recreational Therapist. Dance: 3 or more years' experience in Hospital, rehabilitation center, or residential facility experience as Dance Movement Therapist. License/Certification/Registration Requirements Current Basic Life Support issued by the American Heart Association required with in 30 days of start date. Art: Board Certified Art Therapist (ATR-BC) preferred; if have ATR (Registered Art Therapist) then must complete ATR-BC within a year of hire Music: Music Therapist Board Certified (MT-BC) and Licensed Professional Music Therapist (LPMT) required within 90 days of hire Recreation: Certified Therapeutic Recreation Specialist (CTRS) from National Council for Therapeutic Recreation or eligible to take exam required. Obtain CTRS-L and National Council for Therapeutic Recreation Certification within 90 days of hire. Knowledge/Skills/Abilities Requirements Advanced knowledge of expressive therapies and impact to patients and families. Must have knowledge of the theories of expressive therapy, best practices, family systems, cultural awareness and human growth and development. Must have effective oral and written communication skills. Ability to work with an interdisciplinary team. Skill in the supervision of students and volunteers. Must have good interpersonal skills to develop effective working relationships and to deal with difficult family/individual dynamics. Knowledge of performance improvement tools and how to monitor an ongoing process. Skill in planning programs and analyzing the problems that arise. Good presentation skills for representing the department to internal and external audiences. Computer skills and a general knowledge of office procedures. Must be self motivated and able to problem solve both independently and in a team setting. Level III Minimum Qualifications Education Requirements Art: Master’s Degree in Art Therapy, Art Therapy/Counseling, Art Education with concentration in counseling or its equivalent from an CAAHEP-accredited program OR related mental health field and have completed additional graduate-level art therapy coursework per ATCB. Music: Bachelor’s Degree in Music Therapy or its equivalent from an AMTA-Approved Program. Recreation: Bachelor's Degree in Therapeutic Recreation or related field. Dance/Movement: Master's Degree in Dance Movement Therapy from a program approved by ADTA, or Master's Degreee in related field with alternate route approved by ADTA. Education must be obtained from an accredited institution. Experience Requirements Art: Completion of a supervised art therapy internship of at least 600 hours and at least 5 years' experience working as an Art Therapist. Music: Completed a supervised internship & meets the AMTA Professional Competencies with preferred experience in healthcare settings with at least 5 years' experience as a Music Therapist. Recreation: At least 5 years' experience working in Hospital, rehabilitation center, or residential facility experience as Recreational Therapist. Dance: At least 5 years' experience working in Hospital, rehabilitation center, or residential facility experience as Dance Movement Therapist. Must be employed as an expressive therapist at Oklahoma Children's for a minimum of 1 year. License/Certification/Registration Requirements Current Basic Life Support issued by the American Heart Association required with in 30 days of start date. Art: Board Certified Art Therapist (ATR-BC). Music: Music Therapist Board Certified (MT-BC) and Licensed Professional Music Therapist (LPMT) required. Recreation: Certified Therapeutic Recreation Specialist (CTRS) from National Council for Therapeutic Recreation required. CTRS-L and National Council for Therapeutic Recreation Certification required. Dance: Registered Dance Movement Therapist (R-DMT); yoga certification or therapist. Knowledge/Skills/Abilities Requirements Expert knowledge of expressive therapies and impact to patients and families. Must have knowledge of the theories of expressive therapy, best practices, family systems, cultural awareness and human growth and development. Must have effective oral and written communication skills. Ability to work with an interdisciplinary team. Skill in the supervision of students and volunteers. Must have good interpersonal skills to develop effective working relationships and to deal with difficult family/individual dynamics. Knowledge of performance improvement tools and how to monitor an ongoing process. Skill in planning programs and analyzing the problems that arise. Good presentation skills for representing the department to internal and external audiences. Computer skills and a general knowledge of office procedures. Must be self motivated and able to problem solve both independently and in a team setting. #CB Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

JOB TITLE:Sr. Developer Lead JOB LOCATION: Remote EST WAGE RANGE: 58 - 62/ hour must be W2 JOB NUMBER: REMT000167 JOB DESCRIPTION The role of the Developer, Specialist is to perform thorough analysis of end-to-end solutions of complex business functionality, provide technical solutions for complex business requirements, and implement complex business solutions. Functions as an individual contributor and works independent of supervision Capable of working independently and in teams to design and implement complex software programs and framework components Serves as technical lead on development projects Provides development strategy for a client and develops multi-year development approach on programs Coordinates and plans all of the tasks required for the software development and implementation Creates conceptual design and writes technical specifications for business requirements Evaluates new technologies for solving technical problems Guides Developer team on Proof of Concepts using new technologies and innovation Recommends technologies and solutions to enhance the user experience Prepares conceptual technical solution based on business requirements Works on application integration with third-party systems Identifies security issues and provides corrective action plan Identifies and escalates program risks and issues to leadership, and assists in developing solutions Participates in design sessions and analyzes user needs to determine technical requirements Collaborates with Business Analysis team to finalize the system design and technical solutions Develops process flows, screen designs, and storyboarding to support system design Provides the component level details and effort estimates to Development Principals and project managers for system enhancements Participates in peer reviews of detailed design and technical documentation Performs code reviews and suggests improvement areas to Developer team Prepares implementation checklists Demonstrates in-depth knowledge of development to ensure high quality Demonstrates advanced expertise and contributes to the Development practice by publishing technology points of view through the creation of white papers Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. Critical Qualifications: Bachelor's degree in Computer Science or a related field +10 years of software development experience Experience with software development life cycle (SDLC) and software testing life cycle (STLC) preferred Experience in healthcare industry Experience with agile development methodologies Additional Qualifications: Understanding of SharePoint applications, Webex, Skype, etc. Knowledge of Microsoft Word, Excel, and Visio, with a working knowledge of the rest of the Microsoft Office suite of applications Experience with software and database architectural techniques and high-level design using UML or similar representational modeling and design techniques Excellent understanding of Medicaid Information Technology Architecture Excellent knowledge of healthcare industry Excellent knowledge of multiple healthcare project implementations Knowledge of CMMI maturity levels Experience leading teams and successfully implementing enterprise applications Experience working on micro services and modular frameworks Experience building applications with optimum functionality, performance, scalability, and security Excellent knowledge of object-oriented programming concepts Excellent understanding of enterprise architecture and web applications Excellent implementation knowledge of healthcare systems Excellent understanding of relational database concepts Excellent understanding of non-relational database concepts Excellent Linux/Unix command knowledge Excellent understanding of version control and defect management tools (such as ClearCase, SVN, CVS, JIRA, Bugzilla, ClearQuest) Excellent understanding of client-server architecture Good experience configuring application code on-premise and cloud infrastructure (such as Amazon Web Services (AWS), Oracle Cloud, IBM cloud) Good understanding of software development methodologies (such as waterfall, hybrid agile, agile/scrum framework) Required skills for web and mobile development: Excellent understanding of various front-end languages (such as HTML, CSS, JavaScript) and frameworks (such as jQuery, AngularJS, Bootstrap) to create, modify, and maintain web application user interfaces Excellent experience in building applications using server-side languages (such as Java –J2EE, Web services, XML, ASP.NET, Python, PHP, Ruby) Excellent experience working with application frameworks (such as Struts, Spring, Hibernate, JavaServer Faces (JSF), Google Web Toolkit (GWT)) Excellent experience working with web and application servers (such as Apache, WildFly (JBoss), Tomcat, WebLogic, WebSphere) Excellent experience in designing and implementing multi-browser-compatible applications Excellent experience in implementing and understanding of responsive user interface design Experience working with single sign-on (SSO) integration for enterprise applications Good understanding of integrating applications with identity and access management (IAM) tools Extensive experience developing applications with continuous integration and build tools (such as Jenkins, GitLab, Maven, Sonar) Excellent experience in identifying security issues with tools (such as Fortify, Hailstorm) and resolving security vulnerabilities for web applications Experience in building complex system software using front-end or server-side languages stated above Experience working with relational databases (such as Oracle, SQL Server, DB2) Experience working on non-relational databases (such as NoSQL, MongoDB, Cassandra) Experience working on mobile technologies and cloud computing Required skills for database development and data modelling: Excellent understanding of various relational databases (such as Oracle, SQL Server, MySQL, DB2) and data modeling tools (such as Erwin and SQL Data Modeler) Experience in designing and architecting back-end solutions using relational databases for enterprise applications Experience implementing software systems using relational databases (such as Oracle, SQL Server, DB2) Excellent understanding and experience in building conceptual, logical, and physical data models to translate business requirements to update data models Excellent experience in understanding and enforcing data governance standards for all enterprise assets Experience in Master / Reference data management strategies working in very high-volume database environments with minimal downtime Experience in identifying opportunities for reducing data redundancy and inconsistencies in data usage and trends Good experience in implementing database security to reduce vulnerabilities Experience working on non-relational databases (such as NoSQL, MongoDB, Cassandra) Excellent experience creating database tables, views, medium to complex stored procedures, triggers, and functions Experience in fine-tuning SQL queries and improving application performance Good experience in writing technical design documentation Experience in building applications with high availability and scalability requirements Experience in providing training sessions Required skills for commercial off-the-shelf (COTS) development: Extensive experience in a COTS products (such as COGNOS, CRM, IVR, Oracle E-Business Suite, IBM DataStage, IBM Watson Analytics, Salesforce, PEGA, MuleSoft, Document Management Tools (FileNet, SharePoint), Oracle SOA, Client - EngageOne, EDIFECS - XEngine) Extensive experience in implementing end-to-end solutions using a COTS product Extensive experience in managing and reviewing the configuration tasks prepared by the team Extensive experience in providing solutions to complex problems using customizations of COTS tools Extensive experience integrating COTS solutions with large scale web applications and relational databases Experience working with single sign-on (SSO) integration for enterprise applications Good understanding of integrating applications with identity and access management (IAM) tools Excellent experience in identifying security issues with tools and resolving security vulnerabilities for web applications Extensive experience in design and implementation of COTS tools Extensive experience in both functional and technical details of COTS tools Extensive experience in overseeing implementation of any COTS products Extensive experience in escalations with third-party vendors for resolutions Extensive experience in training resources with various COTS tools Extensive experience understanding of application security and architecture Extensive experience creating both functional and technical COTS documentation Good experience configuring application code on-premise and cloud infrastructure (such as Amazon Web Services (AWS), Oracle Cloud, IBM cloud) Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

ROLE SUMMARY: - Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions. - Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: - Lead end to end CSM implementations from discovery through deployment and hyper care. - Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake. - Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting. - Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs. - Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC). - Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System. - Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion. - Optimize performance and reliability; troubleshoot incidents/problems and perform root cause analysis. - Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing. - Produce documentation (design specs, runbooks) and deliver stakeholder training. REQUIRED QUALIFICATIONS: - ServiceNow certification: CIS CSM (Customer Service Management). - 4 6 years hands on ServiceNow admin/development; 2 full CSM implementations. - Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs. - Reporting and Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards. - Security and governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices. - Architecture and data: SaaS/multi tenant concepts; data modeling; CMDB relationships; familiarity with CSDM. - Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC. - Delivery excellence: ATF, versioning, release/change management, documentation. - Education: Bachelor's in CS/IS/Engineering or equivalent experience. - Professional skills: analytical problem solving, reliable follow through, deadline ownership, independent work, and cross team collaboration. PREFERRED / NICE TO HAVE: - Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM. - Integrations with ITSM, Field Service, CRM, or contact center platforms. - CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control. - Security/compliance awareness (e.g., SOC2, ISO 27001). - Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (6 12 MONTHS): - Production ready CSM implementation improving case resolution time and CSAT. - Role based dashboards and PA KPIs live for operations and leadership. - Established governance (coding standards, ACL model, CI/CD flow) with reduced platform incidents. Must be ServiceNow Certified Implementation Specialist Customer Service Management (CIS CSM) Customer Service Management (CSM)

We’re a rapidly expanding company in the financial services industry looking for a Customer Service Specialist to help uphold our high standards for compliance and service quality. If you're passionate about refining processes and ensuring financial integrity for everyday users, we’d love to hear from you. Customer Support Representatives are the frontline of a company’s customer service, handling queries, complaints and providing general advice to customers. They are often the first point of contact and their main goal is to provide excellent customer service and help maintain a company’s reputation. They have the following duties and responsibilities: Respond to customer inquiries through various channels such as email, phone, chat, etc. Identify the needs of the customer to provide a suitable solution Handle complaints, provide appropriate solutions and alternatives, follow up to ensure resolution

Position Title: Clinical Pharmacy Specialist - PRN - Ambulatory Care (Stephenson Cancer Center - Norman) Department: Norman-Pharmacy Job Description: Ask your recruiter about our new market leading rates! PRN POSITIONS REQUIRE A MINIMUM OF 2 SHIFTS A MONTH *Ideal candidate will have Oncology Experience* General Description: Under the general direction of the Clinical Pharmacy Manager, the Clinical Pharmacy Specialists are responsible and accountable for the provision of safe, effective, and prompt medication therapy. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Proficiently provides direct patient centered care and integrated pharmacy operational services in a decentralized practice setting with physicians, nurses and other healthcare providers. Facilitates pharmaceutical care services, direct patient care programs, medication utilization systems within assigned care areas to assure drug utilization is aligned with patient care needs, evidence-based best practices, and regulatory standards. Designs and implements stewardship activities and restriction/surveillance programs. Works as an active member of a multidisciplinary team and makes appropriate evidence-based, patient-centered medication recommendations. Participates in the management of medical emergencies. Provides discharge medication review, reconciliation, and counseling as appropriate. Actively identifies practice relates issues which require evaluation and facilitate clinical projects, quality improvement initiatives as needed to advance practice. Identifies, designs, and implements improvements in the medication-use system to advance patient safety, maximize therapeutic outcomes, or control costs. Maintains proficiency in preceptor roles. Develops student, resident, and staff training experiences/competencies and creates relationships for teaching and training opportunities. Facilitates specialty medication procurement, ordering, and dispensing procedures. Completes critical patient monitoring and reviews patient profile/chart to identify, prevent, or mitigate drug-related problems, improper drug or dose selection, sub therapeutic dosage, over dosage, adverse drug reactions, drug interactions, failure to receive drugs, untreated indications, medication use without an indication, and treatment failures. Communicates effectively and appropriately with healthcare providers and caregivers (physicians, nurses, etc.) and assures continuity of pharmaceutical care between shifts and among staff. General Responsibilities: Performs other duties as assigned Minimum Qualifications: Education: Graduate of an accredited pharmacy degree program. Experience: PGY-1 Pharmacy Residency (preferred) or 3 years of experience as a clinical pharmacist. License(s)/Certification(s)/Registration(s) Required: Licensure as a Doctor of Pharmacy by the Oklahoma State Board of Pharmacy. Certificate as a preceptor by the Oklahoma State Board of Pharmacy when eligible. Board Certified Pharmacotherapy Specialist certification preferred. BLS certification and Immunization Administration Certificate preferred. If technician holds an Immunization Administration Certification, BLS certification will be required. Knowledge, Skills and Abilities: Knowledge of contemporary hospital/clinical practice and service. Expertise in advanced pharmacy practice, specialty medication therapy management, and specialty evidence-based medicine in area appropriate for clinical assignments. Excellent communication skills Proficient with the use of Microsoft Office and EHR tools #cb Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Title: Quality Review Specialist Job Location: 100% Remote job Duration: 6 Months (Possible Extension) This is a M-F shift 40 hours per week, but mandatory to work holidays (rotating scheduled 3-4 holidays per year) and one weekend every 3rd weekend. Job Description 1Work closely with Utilization Management (UM), Case Management (CM) and Customer Service (CS) to ensure appeal process meets established guidelines. 2.Adhere to accreditation and regulatory requirements to improve customer service and achieve organizational goals related to complaint and appeal resolution. 3.Manage individual inventory through appropriate workflow. 4.Facilitate final resolution of member and provider appeals. 5.Participate in department initiatives related to NCQA and URAC audits, DOI audits , revision project, audits, and correspondence revision projects. 6.Serve on workgroups. 7.Adhere to compliance with external regulatory and accreditation standards. 8.Facilitate access to appeal files by members or member designee under federal guidelines. 9.Provide data for required reporting. 10.Work directly with members and providers to resolve appeals. 11.Support other team members in appeal resolution and in fulfilling other department responsibilities. 12.Assist in maintaining working relationships across organizational lines. 13.Ensure our member/providers requirements are met at all times. 14.Communicate and interact effectively and professionally with co-workers, management, customers, etc. 15.Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. 16.Maintain complete confidentiality of company business. 17.Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested. JOB REQUIREMENTS: Applicants must hold an active RN or LPN/LVN license in good standing. Bachelor's Degree OR 4 years in health care experience. 5 years utilization management, appeals, claims and mainframe system experience. Experience in health operations Experience with internal/external customer relations. Knowledge of managed care processes. Knowledge and familiarity of national accreditation standards, specifically NCQA and URAC standards. Knowledge of state and federal health care and health operations regulations. Organizational skills and ability to meet deadlines and manage multiple priorities. Verbal and written communication skills to include interfacing with staff across organizational lines plus interfacing with members and providers. PC proficiency to include Microsoft Word, Access, and Excel. PREFERRED JOB REQUIREMENTS: Appeals or Utilization management experience.

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Ragu at 224 704 1713 Title: Global LMS Help and Support Lead (Remote) Duration: 7 Months Location: Remote Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Description: Role Summary The Global LMS Help and Support Lead is responsible for owning and scaling the end to end help, support, and service experience for client's global Commercial Learning Management System (LMS). This role ensures seamless, reliable, and high quality support for all commercial learners and stakeholders-including internal employees, partners, and external audiences-while enabling adoption, satisfaction, and business continuity across regions. Operating at the intersection of learning technology, operations, and user experience, this individual oversees service delivery, partners with technology vendors, and drives continuous improvement for client's commercial learning platform ecosystem. Key Responsibilities Global LMS Support Strategy and Governance Owns the global help and support model for the Commercial LMS, including tiered support, escalation paths, and service-level expectations. Act as the primary point of accountability for LMS service stability, responsiveness, and issue resolution. Establish governance frameworks, operating procedures, and standards to ensure consistent and scalable LMS support globally. Service Delivery and Operations Lead day to day LMS support operations, including ticket intake, triage, troubleshooting, and resolution across global regions and time zones. Manage a centralized support backlog, ensuring prioritization aligns with commercial impact, learner experience, and compliance requirements. Monitor and improve key service KPIs (e.g., response times, resolution rates, repeat issues, user satisfaction). User Experience and Adoption Enablement Design and maintain self service resources such as job aids, FAQs, in app guidance, and support documentation to reduce friction and dependency on live support. Partner with Learning Management Vendor, IT, and Marketing teams to ensure support is positioned as a value adding experience, not just issue resolution. Capture user feedback and voice of the business insights to inform platform improvements and roadmap decisions. Vendor and Technology Partnership Serve as the primary operational liaison with LMS and learning technology vendors, managing escalations, release readiness, defect resolution, and platform updates. Collaborate with internal Learning Technology and IT teams to ensure system reliability, security, and compliance. Continuous Improvement and Reporting Analyze trends in tickets, system issues, and user behavior to proactively identify root causes and systemic improvements. Lead initiatives to automate support processes, streamline workflows, and improve the overall learner support experience over time. Stakeholder Leadership and Collaboration Act as a trusted partner to Global Learning, IT, and regional teams. Translate technical issues into clear, business relevant communications for both operational teams and stakeholders. Support global rollouts, regional launches, and commercial learning initiatives by ensuring support readiness from day one. Qualifications and Experience Required 3 years of experience in learning technology, LMS administration, or global platform support, with demonstrated ownership of enterprise scale systems. Proven experience leading help desk, service operations, or support functions in a global or matrixed organization. Hands on experience with enterprise LMS platforms (e.g., Cornerstone or comparable systems). Strong operational leadership skills with the ability to design processes, govern services, and drive continuous improvement. Excellent communication skills, with the ability to engage effectively across technical, commercial, and executive audiences. Preferred Experience supporting commercial, sales, or customer facing learning audiences in a regulated or complex environment. Familiarity with IT service management (ITSM) concepts such as SLAs, incident management, and problem management. Experience working with external vendors and managing platform escalations and release cycles. Change management or scaling platform experience in a global organization. Success Looks Like Commercial learners experience fast, reliable, and intuitive support, regardless of region. LMS issues are handled proactively, with fewer repeat problems and clear ownership. Stakeholders view the LMS support function as a strategic enabler, not a bottleneck. Client's commercial LMS is stable, trusted, and ready to scale with evolving business and learning needs. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. ITSM, Help Desk, Service operations, LMS platforms

Registered Nurses needed for potential temporary-to-direct hire jobs at well-known healthcare related Union. These are Monday through Friday 9am-5pm onsite job opportunities. Please have a valid New York State RN License and Three years+ of Quality Improvement experience and knowledge of Healthcare Effectiveness Data and Information Set (HEDIS) and National Committee for Quality Assurance (NCQA)OR Three years+ of Diabetes Care and Education Specialist experience/Certified Diabetes EducatorCertification Please send your resume today!

APRN role with PENSION, 403B retirement plan, 15K new hire bonus and 4 weeks vacation This Jobot Job is hosted by: Donna Gawroski-Kusik Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $130,000 - $150,000 per year A bit about us: A Highly respected Health Services Management company with over 50 years of success in the NYC metro area. Why join us? Benefits: $15,000 Sign on Bonus 4 weeks Vacation 8 company paid holidays PENSION plan – Employer paid 100% at 5.75% of salary per year Employee Vesting at 5 year work anniversary 403B Retirement plan thru Lincoln Financial Medical, Dental and Vision coverage start 60 days after start date Medical Coverage thru CIGNA Dental Coverage thru choice of Cigna PPO plan or AETNA DMO plan Vision coverage thru United Healthcare FREE Online RN to BSN and MSN degree programs Dependent Tuition Reimbursement for clinical staff Annual Tuition reimbursement $4,500 529 College Savings plan LOW cost medical, dental and vision coverage for employee and family members Flexible spending Account Dependent Care FSA Employee Assistance Program (EAP) Life Insurance policy at 2X your annual salary paid by employer Short term and Long-Term disability thru Mass Mutual Commuter Benefits program for Transit and Parking Pet care discount 25% with participating Providers Job Details We are looking to hire talented Pediatric Nurse Practitioners for rewarding roles in pediatric hospice care. Our hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care. The Pediatric NP Provider Hospice/Palliative Care has two primary responsibilities. He/she will provide NP-appropriate service to patients enrolled in hospice and may also assist in staffing pediatric palliative care consultation services that function as a program of Hospice and Palliative Care program He/she may work in a community, long-term care environment, or hospital He/she has specialist skills in symptom management, communication including goal setting discussions, and hospice eligibility review, and he/she may work independently or as part of a treatment team In all settings, he/she will provide in-person visits or telehealth visits, as appropriate. Care will consistently comport with best practices, including history-taking, appropriate examination, formulation and care planning, treatment recommendation or implementation, communication, and documentation In the role as hospice NP, he/she will coordinate with the team physician and manager and will be responsible for face-to-face evaluations for hospice eligibility, and the assessment and management of hospice patients in need of exigent medical care He/she will also contribute to the training of the hospice team, providing support for the interdisciplinary team, as needed He/she will also help build a teaching curriculum on pediatric aspects of hospice care that will be of use to our hospice workers who are engaged in pediatric care through cross coverage or for when young adolescents are incorporated into adult hospice teams In providing both direct care and support to other clinicians, the NP will use an evidence-based approach to management and to the use of materials and policies/procedures Other activities related to quality improvement projects may also be required, as appropriate QUALIFICATIONS: MUST have at least 1 year of Provider / Pediatric Nurse Practitioner experience PNP must have active New York State Provider license in good standing Experience in oncology, hospice, palliative care highly desired Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. 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Environmental Claims Examiner - Union City, NJ Insurance Claims Specialist Adjuster Examiner Analyst Attorney Environmental Toxic Tort Asbestos Pollution Health Hazard . REMOTE WORK FROM HOME AVAILABLE Seeking an environmental claims examiner with insurance defense attorney experience to manage claims in General Liability (GL), environmental, toxic tort and asbestos or construction defect. Responsibilities: • Investigate, negotiate and settle complex, long-tail claims. • Negotiate cost sharing agreements • Analyzing and evaluating liability 8+ years experience with 4 year degree required. Join a company committed to being the best in class in the industry offering competitive salary, full compensation package, retirement plans and more. For complete details contact Greg Foss at: (609) 584-9000 ext 270 Or submit resume online at: http://dmc9.com/gbf/app.asp Or email to: 100007053010006796@najbcareers302.com Please reference #41792NJ489 when responding. Diedre Moire Corporation Education Requirements: Bachelor Degree Minimum Experience Requirements: 5-10 years Job City Location: Union City Job State Location: NJ Job Country Location: USA Salary Range: $110,000 to $160,000 Diedre Moire Corporation, Inc. diedremoire.com WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES: Insurance Claims Specialist Adjuster Examiner Analyst Attorney Environmental Toxic Tort Asbestos Pollution Health Hazard #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #InsuranceJobs DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath. If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter. To cancel receiving email communications, simply send an email from your address with the word remove"" in the subject line to pleaseremove@candseek4.com Or, visit the website at www.jobbankremove.com. If you have further concern regarding email received from us, call (609) 584-5499

ITIL Specialist *Requirements - 4-7 Years in IS Service Management/ Active Secret Clearance) The ITIL Specialist, Mid leads the design, implementation, and continual refinement of ITIL-aligned service management processes to strengthen the stability, consistency, and performance of IT services. This role assesses current incident, problem, change, request, and release workflows, identifies operational gaps, and produces optimized processes aligned with business objectives, governance frameworks, and federal IT requirements. Operating at a journeyman level, the specialist collaborates with process owners, service desk teams, operations, and project stakeholders to establish standard procedures, ensure supporting tools are correctly configured, and monitor compliance through KPIs, dashboards, and audits. The position is instrumental in driving continual service improvement across a dynamic federal IT environment. Key Responsibilities Lead analysis of existing ITSM processes and design future-state workflows for incident, problem, change, request, and release management that follow ITIL best practices and organizational directives. Develop, publish, and maintain high-quality process documentation—including process flows, RACIs, SOPs, and work instructions—to support operational consistency across teams. Define and maintain ITSM KPIs and metrics (e.g., MTTR, change success rate, backlog trends), generate insights from data, and recommend actionable improvements. Act as or support process owner/manager functions by championing process changes, coordinating communications, and ensuring alignment with policies, compliance requirements, and internal controls. Partner with ITSM platform administrators to translate process designs into tool functionality, validate workflow behavior, and support enhancements or automation opportunities. Lead or facilitate process audits, health checks, and compliance reviews; analyze ticket samples, document findings, and drive remediation actions with accountable stakeholders. Support and facilitate root-cause analysis and corrective action planning for major or recurring incidents and problems, ensuring governance adjustments and process changes accompany technical remediation. Provide coaching and knowledge sharing to junior team members and operations staff on ITIL frameworks, process adherence, and continual service improvement techniques. Required Qualifications US Citizen with a Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent relevant experience. Candidates MUST have a current secret security clearance. 4–7 years of experience in IT service management or IT operations roles with direct responsibility for ITIL‑aligned processes (such as incident, problem, or change management). Strong understanding of the ITIL service lifecycle, process interdependencies, and governance frameworks within enterprise IT environments. Demonstrated experience analyzing, designing, and documenting ITSM processes and successfully implementing them into daily operations. Proficiency with incident, problem, and change management tools or enterprise ITSM platforms, including reporting, dashboards, and KPI development. Excellent analytical, communication, and interpersonal skills with the ability to balance multiple initiatives and coordinate across diverse teams. Proven experience analyzing, designing, and documenting ITSM processes and implementing them in an operational environment. Proficiency with problem and incident management tools or broader ITSM platforms, including reporting and KPI development. Excellent problem‑solving, analytical, communication, and interpersonal skills, with the ability to manage and prioritize multiple concurrent tasks. Preferred Qualifications Hands‑on experience leading one or more ITIL processes (for example, problem or change management) in an enterprise or government IT environment. ITIL Foundation plus intermediate or advanced ITIL/ITSM training (such as continual improvement or service operations modules). Experience conducting formal process audits, health checks, or readiness assessments and presenting findings to leadership. Familiarity with continual service improvement techniques and facilitation of lessons‑learned or review sessions. #cjpost Manage and administer the billing and reporting of total infrastructure and infrastructure changes Secure infrastructure-specific products and services Install data invoice cabling and infrastructure Assist with infrastructure upgrades and server updates which will involve occasional weekend work Safeguard the server, software, and all infrastructure peripherals Provide troubleshooting and technical support services for virtual infrastructure Supporting key functional areas, particularly client infrastructure, network infrastructure, server infrastructure, data communications and wireless communications View the infrastructure at an enterprise level Monitor the infrastructure to ensure local area network Add input to the infrastructure strategy of messaging and directory services and undertake solution design for infrastructure projects Assist with the planning and deployment of infrastructure components Identify virtual infrastructure operational, monitoring and reporting Perform research on infrastructure technologies and tools; design and implement infrastructure architecture as well as upgrade as needed following change management guidelines Configure and maintain multi-office network infrastructure Helpdesk Complete all infrastructure tickets and provide monthly system uptime reports Guidance to customers for handling on premise infrastructure related incidents Ensure execution of the following activities related to delivery of infrastructure Troubleshoot openvpn client and server Provide expertise, guidance, support and/or training to client infrastructure staff Integrate automated infrastructure to support continuous integration and delivery practices / technologies Maintain up-to-date knowledge on emerging infrastructure and network architectures

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 or Saravanakumar at (224) 507-1183 Title: AI Developer - Hybrid Duration: 6 Months Location: Palo Alto, CA Hybrid 3 days onsite a week Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. About the Team The Enterprise AI team is client's internal AI enablement engine. We evaluate where AI can make a real difference, build the platforms and patterns that make adoption easy, and help engineering teams across the organization work smarter and faster. We operate at the intersection of applied AI, distributed systems, and enterprise operations our job is to make client more efficient, one AI-powered workflow at a time. This is a high-impact, high-autonomy team where you'll work closely with engineering, product, and operations teams across client to bring AI capabilities to life. About the Role As an Applied AI Developer on the Enterprise AI team, you'll evaluate where AI fits, build the tools and platforms that make it practical, and enable teams across client to adopt modern AI development patterns including LLM orchestration, agentic workflows, and model governance. You stay hands-on and outcomes-oriented: prototyping, evaluating emerging AI technologies, and shipping solutions that make the organization measurably more efficient. What You'll Do Think AI-first assess where agentic approaches genuinely outperform conventional solutions, then own the quality bar: build automated evals, simulation tests, and regression frameworks that keep our AI systems reliable and improving as they scale. Design agentic systems tool orchestration, agent reasoning, memory, MCP integrations, and human-in-the-loop workflows. Define and implement AI governance patterns guardrails, data lineage, auditability, and responsible AI practices that ensure our agentic systems are safe, compliant, and trustworthy. Drive adoption through pilots, proofs-of-concept, and scalable implementations across engineering teams. Collaborate with various business functions, product, security, and platform teams to translate AI use cases into production-grade, end-to-end solutions. What We're Looking For 5 years of professional software engineering, with at least 2 years focused on applied AI in production systems. Proficient in Python and/or Go; comfortable reading and writing in the other. Proven experience building and scaling multi-agent or agent-driven systems in production real-world operational ownership, not just simple LLM workflows. Hands-on experience with modern agent ecosystems, including frameworks (e.g., LangGraph, Google ADK, Mastra, Claude Agent SDK), observability and evals tooling (e.g., Langfuse, LangSmith, Braintrust), MCP implementations, and leading AI SDKs (e.g., OpenAI, Anthropic). Strong systems and backend architecture fundamentals designing scalable, reliable systems and handling infrastructure, performance, failure modes, cost, and deployment concerns. Good understanding of cloud-native environments (GCP and/or AWS) compute, storage, networking, and managed AI services. Experience designing and integrating with enterprise APIs (REST, GraphQL) including authentication and authorization patterns (OAuth2, SAML, API keys, RBAC). Comfortable working with backend databases (SQL and NoSQL) writing queries, understanding data models, and building data access layers that enforce role-based access control. Strong cross-functional collaborator and communicator, able to partner with Product, Operations, and domain experts to deliver end-to-end systems with measurable real-world impact. A force-multiplier on the team you raise the bar for clarity of thinking, system design standards, and team execution. Nice to Have Experience with AI evaluation tooling (Langfuse, LangSmith, Braintrust, or custom eval frameworks). Experience building custom MCP servers, not just consuming them. Familiarity with containerization and orchestration (Docker, Kubernetes). AI-native builder with high velocity and ownership intellectual curiosity, rapid adoption of new tools, bias to action, and the ability to drive ambiguous problems from concept to production. Hands-on experience with inference cost optimization managing spend as agent deployments scale. Experience using AI-powered coding agents (e.g., Claude Code, GitHub Copilot, Cursor, Windsurf) to accelerate development workflows rapid prototyping, code generation, debugging, and test writing. Experience with RAG (Retrieval-Augmented Generation) architectures and document retrieval pipelines vector databases, embedding models, chunking strategies, and hybrid search for building agents that answer questions grounded in enterprise documentation. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. REST, Python, NoSQL, GitHub, GraphQL, AI

Immediate need for a talented Appeals Specialist II . This is a 06+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 26-14451 Pay Range: $21/hr - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Training: M-F CST M-F 7:00am-3:30pm (CST) / 8:00am-4:30pm (EST) - 30 min lunch Work Hours: M-F 7:00am-4:00pm (CST) / 8:00am-5:00pm (EST) - 1 hour lunch Knowledge of appeals, disputes and reconsiderations process preferred. Performs data entry to support the tracking, logging, and processing of appeals, disputes and reconsiderations in accordance with established regulatory and accreditation guidelines and procedures Prepares correspondence for appeals, disputes and reconsiderations and maintains documentation files Reviews and investigates appeals, disputes and reconsiderations requests to determine applicable follow up Knowledge of appeals, disputes and reconsiderations process preferred. Performs data entry to support the tracking, logging, and processing of appeals, disputes and reconsiderations in accordance with established regulatory and accreditation guidelines and procedures Prepares correspondence for appeals, disputes and reconsiderations and maintains documentation files Reviews and investigates appeals, disputes and reconsiderations requests to determine applicable follow up Remote with virtual assistance. Teams/Camera/Huddles and 1:1 with Leadership. Candidate will review cases in CENPAS and claims in the AMISYS system to determine resolution on provider reconsiderations. After full training, the performance metric is to complete 50 case reviews each day with a 95% or better overall monthly Quality average. The ability to gain knowledge in multiple Health Plans. Multiple Health Plans – Medicaid LOB only Transfer and evaluate cases from CenPAS and review provider disputes / reconsideration requests from providers/facilities Modify authorizations Respond to claims/UM Dependent upon assigned role Meet with leaders and start learning system/processes Utilization Management Billing/coding (typically found in medical practices/facilities), Claim processing Key Requirements and Technology Experience: Knowledge with reviewing claims and authorizations, familiar with CenPAS, TruCare Classic and Cloud, Amisys Data Entry/ Typing 40 wpm Knowledgeable with Claims/Coding Knowledgeable with Authorizations High school diploma or GED Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here .

Assistant Community Manager This position is responsible for assisting the Community Manager in the overall operations of the property, development at 2 locations, Silver Spring & Gaithersburg, MD, oversight of the teams, and maintain community compliance with all policies, procedures, and internal quality control standards. Sign-On Bonus: $2,000 paid after 90 days of employment!! Essential Duties Assist with the management of the affordable housing recertification process and compliance. Maintain property waiting list Building positive relationships with prospective and current tenants Building positive relationships with prospective and current tenants Coordinate on-site data collections and processing of resident information Schedule resident recertification interviews and coordinate the apartment inspections Ensure proper calculation of income, assets, rent levels, etc. Investigates and helps resolve complaints, disturbances and violations Maintain resident files in accordance with company policy & regulatory agency policy Assist with task associated with the operation of the property: leasing, rent collections, resident services and maintenance Preparing and executing detailed and legally compliant lease agreements Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution Job Requirements At least 2 years previous property management experience – REQUIRED Previous Yardi experience - REQUIRED Previous working experience in recertification and compliance of the section 8 process - REQUIRED Knowledge of Department of Housing and Urban Development ("HUD") rules and regulations COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience preferred Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc. Outstanding customer service skills Exceptional verbal and written communication skills Attention to detail and ability to work independently on assignments Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet Education High school or GED. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. Professional Experience A minimum of two years of project-based Section 8 experience in residential property management. Attendance/Travel Requirements The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours. Computer Skills Minimum of basic knowledge of computers Ability to use Outlook and OneSite/Yardi Intermediate knowledge of Microsoft Suites Minimum of basic Internet knowledge Physical Demands Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance. Learning & Development Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed. This role is non-exempt and has an anticipated pay range from $26 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/ Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer. #zr

Assistant Community Manager This position is responsible for assisting the Community Manager in the overall operations of the property, development at 2 locations, Silver Spring & Gaithersburg, MD, oversight of the teams, and maintain community compliance with all policies, procedures, and internal quality control standards. Sign-On Bonus: $2,000 paid after 90 days of employment!! Essential Duties Assist with the management of the affordable housing recertification process and compliance. Maintain property waiting list Building positive relationships with prospective and current tenants Building positive relationships with prospective and current tenants Coordinate on-site data collections and processing of resident information Schedule resident recertification interviews and coordinate the apartment inspections Ensure proper calculation of income, assets, rent levels, etc. Investigates and helps resolve complaints, disturbances and violations Maintain resident files in accordance with company policy & regulatory agency policy Assist with task associated with the operation of the property: leasing, rent collections, resident services and maintenance Preparing and executing detailed and legally compliant lease agreements Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution Job Requirements At least 2 years previous property management experience – REQUIRED Previous Yardi experience - REQUIRED Previous working experience in recertification and compliance of the section 8 process - REQUIRED Knowledge of Department of Housing and Urban Development ("HUD") rules and regulations COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience preferred Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc. Outstanding customer service skills Exceptional verbal and written communication skills Attention to detail and ability to work independently on assignments Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet Education High school or GED. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. Professional Experience A minimum of two years of project-based Section 8 experience in residential property management. Attendance/Travel Requirements The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours. Computer Skills Minimum of basic knowledge of computers Ability to use Outlook and OneSite/Yardi Intermediate knowledge of Microsoft Suites Minimum of basic Internet knowledge Physical Demands Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance. Learning & Development Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed. This role is non-exempt and has an anticipated pay range from $26 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/ Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer. #zr

About the Opportunity As a Test Security Specialist focused on AP Investigations, you will lead investigations into AP test security incidents and score validity concerns. You will manage cases end to end by reviewing and synthesizing evidence such as statistical indicators, test day reports, plagiarism findings, AI-related reports, and any available supporting documentation or physical evidence. You will apply companies policies and legal requirements to reach clear, well-supported determinations, including whether evidence supports score cancellation. You will also communicate professionally with students, parents, and student representatives, including attorneys, counselors, and educators, to ensure timely case resolution and consistent, accurate policy explanation. This role requires strong judgment, attention to detail, and the ability to manage sensitive situations with fairness and discretion. In this role, you will: Case Management (65%) • Own AP investigation cases end to end from intake through final determination and closure, ensuring each case is handled thoroughly, consistently, and within required timelines. • Triage and scope cases by identifying allegation type, applicable policy, key evidence needs, and any immediate risks or deadlines. • Collect, review, and synthesize evidence including statistical indicators, test day documentation, proctor and coordinator reports, seating and timing details (when available), plagiarism findings, AI-related reports, and any supporting materials submitted by stakeholders. • Analyze patterns and irregularities using investigative reasoning and data review techniques to determine whether observed signals are consistent with policy-defined misconduct or score validity concerns. • Document investigative work clearly and completely in the case management system, including evidence summaries, rationale, decision points, and recommended outcomes, to ensure audit?ready and defensible case files. • Develop case recommendations that align to policy and evidentiary standards, and collaborate with team leads and peers as needed on complex or high-risk determinations. • Coordinate cross-functional work with internal partners and external vendors to obtain evidence, validate reports, and resolve open questions, while protecting confidentiality and sensitive data. • Track and report case metrics such as status, aging, throughput, and outcomes, and surface trends, recurring issues, or process gaps to leadership. • Support continuous improvement by identifying opportunities to refine workflows, templates, documentation standards, and investigation playbooks to improve speed, consistency, and quality. Customer Service (35%) • Communicate professionally and empathetically with students, parents, educators, and student representatives about cases under review, including what is being reviewed, what evidence is considered, and what steps occur next. • Draft clear written correspondence that accurately reflects policy, process, and case status, using a tone appropriate for sensitive situations and escalated concerns. • Conduct phone calls and written follow-ups to gather additional context, clarify documentation, and resolve stakeholder questions while maintaining confidentiality and neutrality. • Maintain detailed communication records so all stakeholder interactions, requests, and responses are captured consistently and are easy to reference during review or escalation. • De-escalate sensitive situations by explaining policies and outcomes diplomatically, setting expectations, and escalating to leadership or legal partners when needed. • Help ensure timely resolution by meeting response standards, managing follow-ups, and keeping cases moving forward without sacrificing quality or policy alignment. About You Qualifications may include: • Associate degree required; bachelor's degree preferred. • Strong investigative and problem-solving instincts, with analytical skills to support sound decisions and timely action. • Demonstrated success planning, executing, and completing projects within defined scope, timeline, and budget. • Excellent organizational and time-management skills, with the ability to manage multiple priorities and deadlines. • Strong interpersonal and communication skills, with a professional and diplomatic approach in both domestic and international settings, including sensitive customer interactions. • Proven ability to work effectively as part of a diverse team and contribute to collaborative, solutions-focused outcomes. • Experience managing relationships with internal stakeholders, third-party partners, and vendors. • Proficiency in PowerPoint, Word, Excel, and Salesforce. • Ability to learn new internally developed systems quickly and apply them to streamline and manage daily work. • Experience in investigations, compliance, test security, fraud prevention, risk management, or casework in a regulated environment. • Strong data analysis skills, including comfort interpreting statistical flags and trends in Excel. • Experience interpreting plagiarism findings and/or AI-related authorship indicators and translating technical outputs into clear documentation. • Demonstrated ability to manage escalations and sensitive stakeholder interactions with discretion and sound judgment. • Experience partnering with legal counsel or working in environments requiring strict confidentiality and documentation standards. Success Measures Success in this role will be evaluated by: • Case throughput and timeliness: Managing an assigned caseload and moving cases from intake to closure within established timelines, including increased volume during peak periods. Where applicable, meeting productivity expectations aligned to case complexity and seasonality. • Quality and audit readiness: Producing complete, accurate, and well-organized case files with clear evidence summaries and documented rationale that meet audit and documentation standards. • SLA adherence: Meeting response and follow-up expectations for stakeholder communications and internal milestones, including timely documentation of interactions and next steps. • Decision consistency: Applying policies and evidentiary standards consistently across cases and escalating complex, high-risk, or ambiguous matters appropriately. • Stakeholder experience: Communicating clearly and professionally, setting expectations, and resolving cases with fairness and respect, including effective de-escalation when needed. • Operational contribution: Identifying recurring issues, trends, and process improvements that strengthen investigation quality, consistency, and efficiency.

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Hema at (630) 847-0275 or Remy at (224) 394-4902 Title: System Business Analyst (Contract to Hire) - Remote Duration: 5 - 8 Months Location: Remote Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: Responsibilities As a Systems Business Analyst, you play a critical role in shaping clarity early in the delivery lifecycle. Your day to day work sits at the intersection of business needs, system behavior, and delivery execution. You are responsible not only for gathering and documenting requirements, but for ensuring that teams begin work with shared understanding, aligned intent, and clear outcomes. This role follows standard Business Analyst practices while operating within the Enterprise Business Analyst Community of Practice (EBACoP), which defines how requirements are discovered, structured, validated, and governed across the enterprise. Driving clarity through stakeholder engagement and discovery Much of your daily work centers on close engagement with business stakeholders, product owners, IT partners, and delivery teams. You actively facilitate conversations that surface business goals, constraints, risks, and success criteria. These discussions are not limited to what the system should do, but extend to why a capability is needed, who it serves, what outcomes matter, and what failure scenarios must be accounted for. You ask probing questions, challenge assumptions, and help stakeholders articulate their needs in a way that can be reliably translated into system behavior. Starting with narrative and flow, not documents In alignment with EBACoP principles, you do not begin requirements work by writing documents in isolation. Instead, you start with story mapping or process flows that establish a shared narrative of the end to end experience. These artifacts are persona driven and outcome focused, helping teams visualize how work gets done today and how it should work in the future. By making both happy paths and unhappy paths explicit, you help uncover gaps early, reduce ambiguity, and align teams before detailed requirements are written. Translating understanding into standard EBACoP artifacts Once alignment is established through story maps or process flows, you are responsible for translating that shared understanding into EBACoP standard artifacts. This typically begins with a User Requirements Specification (URS), which captures the business what and is reviewed and signed off by business stakeholders. From there, you produce a Functional Requirements Specification (FRS) that describes how systems must behave to meet those business needs. These artifacts are kept in sync with one another and serve as the authoritative reference for delivery teams. Enabling agile delivery with high quality backlog items A core part of your day to day work is transforming requirements into Jira ready epics and stories. You ensure that backlog items are clearly written, testable, and explicitly tied to business value and personas. Acceptance criteria are defined carefully so that engineers and testers share a common understanding of what done means. You actively participate in backlog refinement, sprint planning, and ongoing delivery conversations, answering questions and clarifying intent as work progresses. Managing change without losing control You recognize that requirements evolve. When changes are proposed, you assess their impact thoughtfully rather than allowing scope drift to occur silently. You update story maps, URS, FRS, and backlog items as needed, ensuring traceability remains intact from business intent through implementation and testing. By doing so, you help the organization adapt while preserving alignment and predictability. Applying quality gates and lightweight governance As part of the EBACoP, you are accountable for applying quality checks to requirements artifacts before work advances. You use agreed upon scorecards and peer reviews to verify completeness, clarity, and consistency. This governance is intentionally lightweight: its purpose is not to slow teams down, but to reduce downstream rework, late surprises, and delivery risk. You help teams experience governance as an enabler, not a barrier. Supporting validation, testing, and adoption Your responsibilities extend into validation and readiness activities. You support user acceptance testing by ensuring test scenarios align with documented requirements and real business workflows. You help business users confirm that solutions meet their needs and raise gaps early when they do not. Where appropriate, you assist with change enablement by helping teams understand new processes, system behaviors, and impacts to day to day work. Operating at a Staff level: raising the bar for others At the Staff level, your impact goes beyond individual projects. You act as a steward of EBACoP standards, modeling what good looks like in real delivery settings. You coach peers and partner teams on effective requirements practices, help resolve role or ownership ambiguities, and share exemplar artifacts that others can learn from. You think in terms of reuse, scalability, and long term maintainability of knowledge, not just short term project success. Contributing to the BA community and continuous improvement You actively participate in the Enterprise Business Analyst Community of Practice by sharing lessons learned, improving templates and standards, and contributing to the evolution of how business analysis is practiced across the organization. You help ensure that requirements artifacts are stored in agreed upon repositories and are accessible, discoverable, and reusable. Through this contribution, you help strengthen the organization's overall ability to deliver complex initiatives with confidence. Required Skills Ability to drive clarity from ambiguity Strong proficiency in structured requirements practices (Story mapping, URS, FRS, Acceptance criteria) Ability to translate requirements into delivery ready work Preferred Skills Experience operating in complex, enterprise environments Ability to coach, influence, and lead without formal authority Familiarity with governance, validation, or regulated workflows Software Skills Jira, Confluence, Excel, SharePoint Education Bachelor's degree or equivalent practical experience Interview Process and Preferences: Interview Mode: Microsoft Teams Rounds: 1 2 rounds Time Zone Preference: EST candidates preferred About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Governance, Excel, Sharepoint, JIRA, Confluence, Validation

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Ragu at (224) 704 1713 Title: Sr. Technical Program Manager (Remote) Duration: 5 Months Location: Remote Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance, typically 75 miles/120km. Travel Required: 0-5% Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Job Description: Responsibilities Lead technical projects across cross-functional teams, including software, hardware and firmware, ensuring alignment with sustaining efforts and delivery schedules. Provide program-level support to leadership across operational initiatives such as monthly updates, planning and forecasting, and ad hoc short-term critical project management. Collaborate with cross-functional teams to identify, prioritize and manage tasks and deliverables. Develop and manage detailed project plans, schedules, risk assessments, change control processes, and deliverables. Ensure project strategy and execution comply with client procedures, regulatory standards, and industry requirements. Act as liaison between key program stakeholders and internal/external partners. Define software roadmaps in collaboration with Marketing, Commercial, UX and development teams. Drive process improvements and operational efficiency through cross-functional engagement. Deliver programs within the constraints of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors. Program-level strategic planning, interaction with executive level management, complex issue resolution, excellent communications and team building skills. Manage a group or groups of internal exempt and matrixed employees and contractors that serve on the project(s) to deliver systems and systems enhancements that meet specified requirements. Oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels. What Makes You Successful Proven ability to manage multiple programs across diverse technologies and development stages. Strong prioritization, scheduling and organizational skills. Excellent communication skills able to convey technical and business concepts clearly to senior leadership. Proficiency with Smartsheet, Jira, Scrum, and Agile development methodologies. Strong leadership and team-building skills that foster collaboration and accountability. Self-starter mentality with a bias for action and the ability to deliver results independently. Experience working in a medical device, healthcare, or other federally regulated industry Additional Requirements Ability to support and collaborate across multiple time zones, including India, EMEA, and U.S. Pacific Time Comfort operating in a fast-paced, matrixed organization Ability to rapidly onboard into existing programs and assume ownership What you'll get: A front row seat to life-changing CGM technology. Learn about our brave #clientwarriors community. A full and comprehensive benefits program. Growth opportunities on a global scale. Access to career development through in-house learning programs and/or qualified tuition reimbursement. An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Skills: Project estimating Project scheduling and tracking Customer interaction and management Implementation planning in large organizations Proven people management and team building skills Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization Strong ability to assess risk and apply management principles to technology applications/products and business functions Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment Experience with software development lifecycle Required Skills 1. SCRUM experience 3 years 2. PMP Cert 3 years 3. Agile experience 3 years Preferred Skills 1. Med tech experience Experience and Education Requirements: Typically requires a Bachelor's degree in a technical discipline, and a minimum of 5-8 years related experience Master's degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience. Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred. PMP or PMI certification 8 -10 years of experience Number of Interviews: 3, Web Conference (Zoom/Teams) About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Scrum, Agile, PMP

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Direct Client Requirement Job Title: Talent Management Senior Specialist Duration: 6 months (possible extension) Location: US remote Assignment Overview We are seeking a contractor to lead execution of the redesigned Year-End Performance Review. This individual will operate as a senior individual contributor, accountable for delivering a high-quality, on-time performance review experience. Key Responsibilities Year-End Performance Review Execution (Primary Focus) Execute delivery of the redesigned year-end performance review process Develop and deliver manager enablement materials (training decks, guides, job aids) Draft and refine employee and manager communications aligned to the new process Partner with the Workday team to finalize configuration and support testing/validation Collaborate with internal project manager to ensure on-time execution of project plan and management of timelines, deliverables, and dependencies Ensure a smooth, consistent, and employee-centered experience across the organization Identify and proactively mitigate risks and execution gaps General Program Execution Expectations Operate as a self-directed owner of deliverables with minimal oversight Partner effectively with cross-functional stakeholders Maintain clear documentation and materials to support consistency and scale Apply strong communication and change management practices Qualifications 5–8+ years of experience in Talent Management, L&D, HR, or a related field Demonstrated ability to independently deliver complex, cross-functional programs Strong organizational, project management, problem-solving and communication skills Ability to influence and collaborate across stakeholders Experience with performance management processes (Workday experience preferred) Success Profile Execution-oriented: able to quickly ramp and drive work forward Highly organized with strong attention to detail Comfortable managing complex and interdependent workstreams Pragmatic and solutions-focused Strong communicator with the ability to enable managers and support employees through change Potential Additional Scope Execution of the annual employee engagement survey Support for succession planning and talent review strategy Development of talent management toolkits to enable manager effectiveness Support design and delivery of other talent management programs as needed We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

Job Title : Remote Provider Data Specialist Location : Remote Duration : 3+ Months Education : High school diploma required Shift Details : 8:00 AM–4:30 PM General Description: Enter and update provider demographic and affiliation data Perform data validation and quality checks Process provider change forms and credentialing updates Support provider directory maintenance and audit cycles Maintain documentation and follow SOPs Escalate complex provider data discrepancies as needed

Job Summary Manage the vender set-up process, including initial vendor approval and routine re-evaluation. Serve as a subject matter expert in Medline’s vendor evaluation process. Will also be responsible for coordination of third-party laboratory testing. Job Description Responsibilities Review, approve, and upload documentation for initial approval of new Medline vendors. Review, approve, and upload documentation for re-evaluation of Medline vendors. Act as a Subject Matter Expert (SME) on Medline’s vendor evaluation program. Maintain Medline’s supplier audit schedule, by adding audit requests to the audit schedule and working with the audit team to ensure audits are completed according to schedule. Analyze and compile reports on a routine basis related to Supplier Quality. Prepare reports on assessment activities, findings, and outcomes. Coordinate third party testing between product divisions and third-party testing laboratories, including negotiating pricing, service level agreements and determining the appropriate product testing to be performed. Monitors supplier performance and supports efforts to develop and implement changes for process improvement. Requirements Education Typically requires a Bachelor's degree in Chemistry, Biology, or related science field. Work Experience At least 2 years of experience in a medical device or pharmaceutical related field. Knowledge/Skills/Abilities Time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects. Experience using MS Office Suite products (Word, Excel, PowerPoint, Outlook). Position requires up to 25% travel Preferred skills Knowledge of FDA requirements and experience with FDA. Knowledge of ISO 13485 requirements. Experience with supplier approvals, evaluations, re-evaluations, and monitoring Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $79,000.00 - $119,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Am100 Law Firm // Inclusive Company Culture // Any Interest? This Jobot Job is hosted by: Megan Bastian Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $75,000 - $95,000 per year A bit about us: Top Am100 Law Firm seeks to hire an experienced Pricing Specialist. They are needing someone who has 2+ years of experience working for a Law Firm handling finance, pricing, or legal support. If you have a keen eye for detail and thrive in a professional environment we want to hear from YOU! Why join us? Hybrid Opportunity Inclusive culture that values you as an individual! Competitive compensation and benefits package Dental, Vision, Life Insurance, Short & Long-term disability benefits Transportation reimbursement! 401k Paid time and sick time off! Job Details Requirements: Bachelor's Degree with a Finance or Business focus 2 + years of experience working in a Law Firm setting handling finance, pricing, or legal support Excellent organizational skills and a keen attention to detail and quality Strong analytical skills with good verbal and written communication/presentation skills Highly proficient with advanced MS Excel functions Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job Title: Content Analyst I - Marketing Communications Job Location: 100% Remote Job Duration: 4+ Months Contract (possibility of extension) Shift: Standard Shift Note: Visa sponsorship is not available, now or in the future, for this position Major Purpose Coordinates, develops and maintains web sites that provide valuable information and tools and serve internal and external customers. Ensures a quality presentation of written and graphical web content, a positive web visitor experience and a competitive web presence in the marketplace. Major Duties Collate and summarize information for use in developing content and write first drafts of straightforward content for print or websites. Research and interpret data, trends, and benchmarks relevant to digital products/services design. Help others get the most out of external communications systems by offering support and advice. Provide analysis to monitor performance of digital marketing campaigns. Assist in the management of brand(s) by implementing brand plans and guidelines and measuring effectiveness. Help others get the most out of internal communications systems by offering support and advice. Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; Product or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Skills, Abilities, Knowledge: Action Planning Planning and Organizing Verbal Communication Policy and procedures Computer Skills Product Development Reporting Writing skills Customer and Market Analysis Education Short-Cycle Tertiary Education Work Experience Basic experience of coordinating the work of others (4 to 6 months) Sound experience and understanding of straightforward procedures or systems (7 to 12 months)

Direct Buyer Specialist Location: Rockford, IL - Hybrid possible Job ID: #72235 Duration: 24 months contract Pay Range: Depends on experience Job Description: This HYBRID position is for an experienced procurement professional within a Supply Chain function. Executes new program sourcing strategies while ensuring alignment with commodity strategies and best cost sourcing plans for sustainable supply chain development. Responsible for implementing plans to ensure the new product sourcing strategy is in alignment with desired program outcomes. Opportunities to develop skills in cross-functional leadership, solution-based negotiating, cost management activities, strategic commodity coordination, and execution of key customer critical program development activities. The New Product Introduction role will read across all aspects of supply chain competencies, providing an excellent proving ground for motivated individuals with interest in building a strong base within supply chain organizations. This individual will be expected to communicate to all levels of the organization, manage procurement activities through initial phases of product development (proposal & preliminary design) and validate new program business case proposals. Take new programs through the development life cycle while working in an Integrated Product Team structure. Integrate with Supply Management and leverage the Commodity Strategies to maximize the impact of new programs for cost reduction without compromise to quality. Directly interface with Senior Management within the business unit customers (Value Stream Leads, etc.) and serve as the link between the program and the supply chain organization. Drive compliance to procurement procedures within the working team in order to develop and execute standard work within the Procurement for development program. Demonstrate understanding of Global logistics including import/export requirements. Execution duties consist of large quote packages and bid analysis, PO placement and delivery assurance. SAP experience is essential and strong Excel skills are very beneficial in this role. Both will be used on a daily basis. US Citizen candidates only Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law. Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices . Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at

Job Summary Under limited supervision, the Senior Regulatory Specialist is responsible for planning and executing critical and complex global regulatory projects necessary to obtain and maintain global regulatory approvals. Prepare comprehensive regulatory strategies for new devices, new launch markets, and post-market device changes, ensuring that the content, context, organization, and quality of supporting information is sufficient to meet all regulatory requirements, commitments, and agreements. Responsible for developing solutions to re-solve complex regulatory issues and for leading multifunctional teams in high-priority projects. Job Description MAJOR RESPONSIBILITIES: In support of business priorities, determine the requirements for completing and maintaining product submissions and regulatory filings for clearance/approval in assigned market(s). Identify factors that could impact the success or viability of new product launch in assigned market(s). Monitor changes in regulations that impact current or future requirements and overall compliance. Communicate requirements of regulations to internal or external customers. Recommend regulatory pathways, strategies, and solutions for specific products and scenarios. Review and provide direction to ensure supporting evidence meets appropriate regulatory requirements. Assess records against multiple requirements sources, including regulations, guidance documents, and standards. Complete and maintain varied regulatory filings by leading internal groups, collaborating with external groups, evaluating and providing direction on supporting technical information, writing appropriate summary documentation, providing direction on product/project changes, and responding to non-conformances and questions from regulators. Participate in the development, review, and substantiation of product labeling and claims. Manage individual projects by providing direction on diverse regulatory pathways, defining timelines for tasks and project teams, and recommending future actions and solutions. Assist in the review and development of processes related to regulatory activities of responsibility. Assist in the establishment and maintenance of department databases, logs, and files necessary for ensuring ongoing compliance. Actively participate in internal and external audits when applicable. Education B.A. or B.S. degree in life science field (biology, microbiology, chemistry, etc.), engineering, medical technology, regulatory science, or related. Work Experience At least 4 years of experience in regulatory affairs in the medical device industry supporting domestic or international markets. Experience authoring and submitting regulatory submissions including 510(k)s and/or CE Technical Files. Experience preparing responses and communicating with regulatory agencies. Knowledge / Skills / Abilities Understanding of the current Regulatory environment and demonstrating the ability to perform within. Applied knowledge of FDA regulations and guidelines. Ability to evaluate information to determine compliance with standards, laws, and regulations. - Position requires up to 10% travel. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Duration: 6 months (Potential for extension) Job Description: Talent Acquisition organization has an opportunity for a contingent Recruiter to act as consultative talent partner to assigned business unit(s) to facilitate the achievement of the business goals as it relates to “go-to-market” and acquisition strategies. The key focus of this position will be to provide overall recruitment for the supporting the North America Organization at Inc., requisition management and client management. The Specialist TA is responsible for identifying, developing and implementing a variety of recruiting resources and strategies to provide needed talent for the organization. You will partner with HR Directors/Business Partners, hiring managers (including senior leaders and Vice Presidents), external outsourcing partners and agencies to develop TA strategies aligned with position, skill, and long-term requirements of the business, resulting in the achievement of key objectives (e.g. time to fill metrics, quality of hire, manager satisfaction). Key Responsibilities Include: • Responsible for attracting top talent and developing a strong, qualified candidate pool for current and future openings. • Additional job duties include pre-screening candidates, partnering with team members to develop sourcing strategies and providing talent for open positions. • Core responsibility is to manage open job requisitions, update and manage Success Factors ATS, achieve recruiting metrics and report key accomplishments. Will also compile and communicate the knowledge base, industry overviews, and market trends to team members and business leaders. • Ensure compliance to state/federal employment laws and policies and practices for applicant tracking compliance and reporting metrics. Will facilitate candidate review meetings and capture feedback to ensure overall compliance. • Establish a true business partnership with hiring managers and leadership on all staffing related activities and issues. Desired Skills and Experience- • A Bachelor’s degree required; relevant experience and/or certification in specialized HR function may be substituted for degree, when appropriate. • 3-5 years of Human Resources experience and at least 3 years of full-cycle recruitment experience in a competitive, fast-paced environment. Preferably in a corporate setting. Must have a strong attention to detail • Must project a good business presence and have the ability to instill confidence in clients and to deliver results. • Proactive recruiting and sourcing experience. • Ability to build a network across industries to identify future talent • Data management and metrics (e.g., trend analysis) experience • Demonstrated ability to constructively challenge manager assumptions and directly confront issues • Demonstrated ability to function in an environment of multiple changing priorities • Excellent organizational and time management skills. Superb communication skills. • Experience forecasting headcount needs/workforce planning • Experience in advanced internet recruitment/sourcing • Functional assessment experience/knowledge required • Good working knowledge of HR policies, procedures and federal/state legislation. • Healthcare/Pharmaceutical industry recruitment experience strongly preferred. • Commercial Recruiting experience is a plus. • Experience in managing requisitions within SuccessFactors ATS (or similar) About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

Job Summary Drive sales growth and overall profitability in assigned product categories. Work with Medline sales force to grow targeted accounts. Manage assigned territory through field sales activities to include territory analysis, total geographic coverage, account management, prospecting and new product evaluations. Called into accounts as opportunities are identified within assigned territory and may work with account-assigned sales representatives to close sale. Prepare and present clinical or technical proposals on how Medline's products can meet customer needs and how to integrate and implement with customer systems and equipment. Job Description MAJOR RESPONSIBILITIES Planning Participate in division overall product and market strategy, competitive analyses, research and development requirements. Ensure the development of sales plans, strategies, objectives, policies, and procedures conform to broad corporate sales and marketing objectives. Develop and implement sales tools and programs. Develop and maintain specific account knowledge within assigned territory such as: key decision makers in each department, department hierarchy, products used and how they are used, company products and competitor’s products, new product process and programs. Product & Industry Expertise Act as Product Specialist for assigned territory – will be called on as a product expert to develop and present sales proposals and systems solutions, and close complex technical sales. Keep abreast of product specifications, service programs, competitive activities by constant communication and consulting with Marketing and Sales Management. Support Medline Sales Reps by addressing questions via email, phone calls or in person. Provide management with oral and written reports on customer needs, problems, interest, competitive activities, and potential for new products and services. Maintain all product, clinical and procedural knowledge as it relates to the products being sold within a specific territory. Monitor market conditions, innovations, and competitors' services, prices, and sales. Demonstrate industry knowledge on the current practices, research, and professional norms for specific markets and specializations. Attend sales, trade meetings, or read related publications to obtain information about market conditions, business trends, regulations, or industry developments. Partnership / Collaboration Work directly with Medline Sales Managers to promote sales goals and initiatives. Effectively build relationships and strategic partnerships with Sales Team as well external customers. Customer Engagement Establish, develop, and maintain business relationships with prospective and current Medline customers in a defined territory/market segment to develop new sales for the Division. Interact with clinicians to communicate product choices, and conduct product evaluations, trials and in-services. Develop and maintain key physician, clinician and hospital contacts as well as industry influencers to achieve corporate objectives while servicing the customer to meet their needs. Expedite the resolution of customer problems and complaints. Presentation In collaboration with the territory sales team, create and conduct sales presentations on product lines to decision makers. Educate customers on current industry trends and regulations. Address any concerns or objections the customer may have about product or service. Post-Close Lead customer product evaluations and implementations. Develop and conduct customer in-services/technical training. Develop product training and resource materials (tools, resources, presentations, manuals). Monitor and analyze quality questions or customer complaints. Troubleshoot complaints and help diagnose issue type (education, product). Follow-up with the customers and sales reps when evaluations/implementations are completed. Negotiate and conduct periodic reviews with the goal of securing and growing business with established customers. Administrative Track sales performance against objectives and inform management of results. Provide timely reporting and analysis of business conditions within accounts. Monitor and distribute monthly reports and specialized reports on contracts, programs and focus areas. Maintain customer records using automated systems. Manage expense and sample accounts; respond to A/R issues. MINIMUM JOB REQUIREMENTS Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. At least 2 years of tangible product sales and account management experience. Demonstrated track record of sales growth and quota attainment. Proven ability to identify, connect with, build consensus and close new business. Ability to organize and deliver clinical and/or technical information in a clear, concise manner. Ability to work with minimal supervision in a detail-focused, results-oriented environment. Communication skills to effectively communicate and build relationships with clients is crucial. Customer service skills required to ensure customers have a positive experience from start to finish. Time management skills required to meet sales targets. Financial acumen needed to understand financial aspects and to manage contract figures. Proficiency with Microsoft products. Exposure to and use of Customer Relationship Management (CRM) software. Position requires travel for business purposes (within state and out of state). Due to the nature of the position, the ability to drive a car, travel in that car 80% of each day is required. Environment includes office setting and medical facilities. Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts). Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. This is a fully commissioned position with additional incentive compensation. This role includes a first-year guarantee of $100,000 with the potential to earn more. This role is bonus eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Medline Industries, LP complies with the Los Angeles County Fair Chance Ordinance for Employees (FCO) and the State of California Fair Chance Act (FCA). In accordance with the FCO and FCA, an applicant’s criminal history will not result in automatic disqualification from employment. Qualified applicants with arrest or conviction records will be considered for employment.

Position Title: Credentialed Inpatient Auditor (Coding Quality Review / Educator) Department: HIM Coders Job Description: Remote Eligibility: Candidates must reside and work full-time in AR, KS, MO, OK, or TX before their first day of employment. Ideal candidate will have experience in academic medical center complex inpatient coding. NOTE: This position is remote. General Description: Performs internal quality assessment reviews on OUH coders to ensure compliance with national coding guidelines and the OUH coding policies for complete, accurate and consistent coding which result in appropriate reimbursement and data integrity. Helps to coordinate and direct the day-to-day coding educational activities. Facilitates and provides coding educational classes/presentations to staff, as required/when needed. Communicates outcomes to the coding team to improve the accuracy, integrity and quality of patient data, to ensure minimal variation in coding practices and to improve the quality of physician documentation within the body of the medical record to support code assignments. Responsibilities also include assisting Coding Leadership in root cause analysis of coding quality issues, performing account reviews, and preparing training documents to assist with coding quality action plans. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Responds to coding-related questions from HSC coding staff Leads, coordinates and performs all functions of quality reviews (routine, pre-bill, policy driven and incentive plan driven) for inpatient coding across OUMS Provides Coding Integrity Specialist (CIS) and CQR education as needed Initiates the rebilling process as required per policy on special projects Researches coding opportunities and escalate as needed Assists in the review, improvement of processes, education, troubleshooting and recommend prioritization of issues. Provides and creates education as needed Monitors QA results to assist Coding Leadership in root cause analysis and educational opportunities Assists with curriculum development Assists in ensuring coding staff adherence with coding guidelines and policy Demonstrates and applies expert level knowledge of medical coding practices and concepts Participates on special reviews or projects Maintains or exceeds 95% productivity standards Maintains or exceeds 95% accuracy Meets all educational requirements as stated in current Company policy Reviews all official data quality standards, coding guidelines, Company policies and procedures, and clinical/medical resources to assure coding knowledge and skills remain current Performs an annual education needs assessment as input to the strategic coding education program and provides this assessment to the Coding Leadership team Communicates Coding topics and/or question trends to Coding Leadership for global education Coaches and mentors coding staff as they develop and grow their coding skills Provides skilled coding support through regularly scheduled coding meetings and as the need arises Researches external sources for common coding trends and questions Works on special projects as assigned Applies adult learning concepts when developing, delivering or assisting others for educational programs Provides high level of customer service Practices and demonstrates adherence to the Company’s Code of Conduct and ethics philosophy and Company’s Mission and Values Completes other duties as assigned General Responsibilities: Performs other duties as assigned Minimum Qualifications: Education: High school diploma or GED required. Associate's or Bachelor's degree in HIM/HIT preferred. Experience: Minimum of five (5) years acute care inpatient coding experience required. Three (3) years inpatient coding auditing experience strongly preferred. License(s)/Certification(s)/Registration(s) Required:RHIA, RHIT, CCS, or CPC required. Knowledge, Skills and Abilities: Coding Technical/Professional Knowledge and Skills- extensive regulatory coding, (ICD-10-CM, ICD-10- PCS, CPT-4, Modifiers, MS-DRGs, POA assignment and where applicable APR-DRGs and APCs) and associated reimbursement knowledge Effective Decision Making - relating and comparing; securing relevant information and identifying key issues; committing to an action after developing alternative courses of action that take into consideration resources, constraints, and organizational values Adaptability to major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures Initiative - independently takes prompt proactive steps toward problem resolution Contributing to Team Success by actively participating as a member of the team to move the team toward the completion of goals Work Standards -setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self- imposing standards of excellence rather than having standards imposed Communication - communicates clearly and concisely, verbally and in writing. Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Interpersonal Skills - able to work effectively with other employees, patients and external parties. Data Analysis - able to analyze, interpret and share data in a presentation format. Knowledge of Healthcare Information - familiar with various types and sources of health care information, including financial and patient level data files. Work Independently, with experience working in a team environment. PC Skills - demonstrates proficiency in Microsoft Office applications and others as required. Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures, systems and query handbook. #cb Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Medical Assistant, Practice Operations' primary responsibility is to assist in the delivery of healthcare support for the practice. The Medical Assistant is a professional member of the interdisciplinary team and consistently demonstrates and promotes the values of the organization. JOB DUTIES AND RESPONSIBILITIES: Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider. Completes pre-charting of all value-based pieces up to five days prior to patient’s appointment. Sends messages to the Care Team, when warranted. Responsible for preparing patients for examination and escorting them into the exam room. Preparation includes the following: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit. Assists in capturing demographic information. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines. Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Actively participates in department activities; attends departmental meetings; actively participates as a team member in resolution of problems as they are identified; analyzes current procedures. Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol. Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels. Performs other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc...) as needed. Brings suggestions for improvement to the attention of Practice Managers and Providers for consideration. Actively participates in maintaining and/or improving quality improvement initiatives. Other related duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Occasional requirement to lift up to 25 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds. EDUCATION: High School degree or equivalent required. TRAINING AND EXPERIENCE: One year of clinical experience OR graduate of Medical Assistant program required. Two years of experience in similar healthcare setting is preferred. Customer service experience is strongly preferred. BLS/CPR: Current or within 60 days of hire; through the American Red Cross or American Heart Association. Where applicable, a 30/60/90 day on-boarding checklist will be completed during the on-boarding process for new or transferred employees to confirm mastery of skills relevant to the service line. This on-boarding checklist will be acknowledged by practice leadership or a provider when appropriate; records will be retained at the practice location. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

Senior Executive IT Support Specialist The Senior Executive IT Support Specialist (White Glove / VIP Support) is a high-visibility, customer-focused role responsible for delivering exceptional technical support to executive leadership, senior management, and key business stakeholders. Acting as the face of IT across the organization, this role ensures a seamless technology experience, proactive issue resolution, and a high standard of professionalism. The specialist combines deep technical knowledge with outstanding communication skills, representing the IT department with excellence. Senior Executive IT Support Specialist Key Responsibilities VIP & White Glove Support (Primary Responsibility): Provide personalized, premium-level support to executives, senior leaders, and VIP users. Offer on-site, remote, and direct support during critical meetings, presentations, town halls, and executive sessions. Manage and proactively maintain VIP devices: laptops, mobile phones, conferencing equipment, peripherals, and collaboration tools. Prioritize urgent VIP incidents and ensure immediate, high-quality resolution. Track recurring issues and propose long-term solutions to enhance the VIP technology experience. Ensure confidentiality and discretion when handling sensitive data and executive workflows. Serve as the Face of IT: Represent the IT Support organization professionally to employees across all levels of the business. Build trust through clear communication, ownership, and proactive engagement. Participate in cross-department interactions, reinforcing IT???s role as a strategic, service-oriented partner. Provide updates, insights, and feedback to IT leadership regarding user sentiment and technology challenges. Promote IT initiatives, policies, and best practices in a friendly, approachable manner. Drive a culture of service excellence, customer focus, and reliability. Technical Support & Troubleshooting: Deliver Tier 2 support for hardware, software, networking, collaboration tools (Teams, Zoom), and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform workstation deployments, upgrades, imaging, and configuration. Support meetings, video conferencing rooms, and all AV/VC equipment. Maintain accurate documentation in ticketing systems and follow ITIL-aligned processes. Operational Excellence: Maintain strong knowledge of company systems, services, and device standards. Track and maintain assigned IT assets ensuring proper lifecycle, inventory accuracy, and compliance. Follow all IT policies, security standards, and operational procedures. Contribute to continuous improvement of support processes and playbooks. Provide clear written communication, including follow-ups, user updates, and internal documentation. Senior Executive IT Support Specialist Required Qualifications 6+ years of experience in IT Support / Service Desk / Deskside Support roles in corporate or enterprise environments. 3+ years of experience directly supporting executives, board members, and other VIPs. Bachelor???s degree in Information Technology, Computer Science, or equivalent experience. Strong understanding of networking and network troubleshooting. Demonstrated experience supporting executives, management, or VIP users. Expertise in Windows, Microsoft 365, Zoom, and iOS platforms. Strong knowledge of Windows/Mac OS, Microsoft 365, Teams, mobile OSs, laptops, AV systems, and enterprise tools. Excellent communication, patience, and customer service orientation. Ability to work under pressure, manage multiple priorities, and handle sensitive information. Professional presence and polished interpersonal skills. Senior Executive IT Support Specialist Preferred Qualifications Certifications such as CompTIA A+, Network+, ITIL Foundations, or Microsoft/Apple credentials. Experience supporting executive meetings, board sessions, and off-sites. Background in ITSM or Agile environments focused on service improvement. Senior Executive IT Support Specialist Key Competencies High service orientation and empathy. Strong sense of ownership and accountability. Professional communication (verbal, written, and in-person). Technical troubleshooting excellence. Discretion and confidentiality. Proactive problem solving. Ability to calmly handle high-pressure scenarios. #RT

Legal Billing Specialist ( Hybrid ) This Jobot Job is hosted by: Jerry Sipocz Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Our client is a distinguished and forward-thinking law firm with a longstanding history of providing exceptional legal services. Known for its collaborative culture, innovative solutions, and unwavering commitment to excellence, the firm serves a diverse range of clients, including prominent corporations, government entities, and high-profile individuals. With a global presence and a team of top-tier professionals, our client fosters an inclusive and dynamic work environment where every team member plays a crucial role in delivering world-class results. They value integrity, innovation, and a dedication to delivering outstanding client service. As a member of their team, you’ll be part of a highly respected organization that prioritizes professional growth, collaboration, and the pursuit of excellence in every aspect of its operations. Why join us? Comprehensive health benefits package PTO package 401k Growth opportunities Hybrid Flexibility ( 2 days remote / 3 days in office) Job Details Are you a detail-oriented professional with a passion for precision and problem-solving? Do you thrive in a fast-paced, collaborative environment where your contributions make a real impact? If so, we want to hear from you! We’re seeking a Legal Billing Specialist to join our dynamic team in our New York office. Reporting to the Billing Supervisor, you’ll play a key role in ensuring seamless client billing operations and compliance with client-specific guidelines. This is a fantastic opportunity to showcase your analytical, organizational, and customer service skills in a supportive, growth-focused environment. What You’ll Do As our Legal Billing Specialist, you’ll take ownership of critical billing functions, including: Client Billing & Compliance Set up matters with proper coding, rates, and task codes to ensure alignment with client billing guidelines. Collaborate with attorneys, assistants, and eBilling vendors to resolve discrepancies and maintain accurate billing records. Invoicing & Reporting Prepare and process client bills, including generating proformas, editing narratives, and creating LEDES files. Develop budgets, billing forecasts, and custom reports for clients and internal management. Collections & Follow-Up Proactively manage past-due invoices, coordinating with attorneys and clients to resolve payment issues. Submit eBills, address rejections, and ensure invoices are approved and paid through various eBilling platforms. Be the Go-To Expert Serve as the main point of contact for billing-related inquiries from attorneys, clients, and firm leadership. What Makes You a Great Fit We’re looking for someone who brings more than just experience to the table. You’re: Tech-Savvy: Proficient in billing software (Elite or Aderant preferred, 3E a plus) and skilled in Microsoft Excel. Analytical & Detail-Oriented: You thrive on solving problems and delivering accurate, high-quality work. Communicative: Your excellent written and verbal communication skills make collaboration effortless. Self-Motivated: You can juggle multiple tasks, work independently, and adapt to a fast-paced environment. Customer-Focused: You bring a positive, solutions-oriented approach to client and team interactions. Qualifications Bachelor’s degree required, preferably in Business, Accounting, Finance, or a related field. Experience in legal billing or a similar role is a strong plus. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. 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Immediate contract opportunity for Enterprise Vendor / Project Management Specialist with direct client in New York, NY. The resource is required to have the following professional and technical qualifications. Only the applicants who hold these qualifications will be shortlisted and contacted. Academic Qualifications: • University degree (Master’s degree or equivalent) in a business or technical field such as Vendor & Project Management, Business Administration, Engineering, Information Technology or a related field. • A first-level university degree in combination with qualifying experience is acceptable in lieu of the advanced university degree • Professional certifications in Vendor / Procurement Management (CIPS, CPSM, or equivalent) is required. • Professional certifications in Project Management (e.g. PRINCE2, PMP, MSP, or equivalent) is highly desirable. Experience: • At least five (5) years of Vendor and / or Project Management experience • At least three (3) of those years in a global financial management institution • Specific experience managing vendor risk and performance assessments, as well as managing contracts and sourcing initiatives. • Specific experience managing projects with a recognized project management methodology. • Experience designing reports and dashboards using modern business intelligence and reporting tools (preferably Microsoft Power BI) is highly desirable • Effective verbal and written communication skills • Strong time management and problem-solving / analytical skills • Experience with Third Party Risk Management tools and / or Project Management tools is desirable Language and other skills: • For this position, advanced English is required • Demonstrated ability to draft clear and structured written outputs, deliver coherent presentations, and participate effectively in professional discussions, adapting communication to diverse audiences. Compliance of the organization's Core Values: Professionalism • Demonstrates proven ability to coordinate complex, multi-stakeholder projects/vendors/contracts by ensuring that timelines, deliverables, and workflows are clearly defined, documented, and adhered to throughout the framework lifecycle. • Applies strong knowledge of project management and supply chain methodologies, including gathering requirements, documentation control, progress tracking, and structured stakeholder engagement. • Exercises sound analytical and problem-solving skills to support the design, enhancement, and implementation of systems of moderate complexity, with an understanding of front-office business processes. • Produces high-quality output under pressure while maintaining accuracy and attention to detail; remains calm and effective in stressful or time-sensitive situations. • Shows pride in work and achievements, demonstrates professional competence, and maintains a result-focused work ethic. Planning and Organizing • Reviews and assists managers in developing clear and achievable plans aligned with objectives and adapts priorities in response to operational needs. • Identifies and sequences activities, determines required resources, and ensures appropriate time allocation for each task. • Anticipates risks and constraints, develops contingency plans, and takes corrective actions to keep work on track. • Monitors progress against established plans, adjusts schedules when required, and ensures efficient and timely implementation of activities. Accountability • Takes ownership of assigned responsibilities and delivers outputs in accordance with established standards of quality, cost, and time. • Reviews documents adhere policies, procedures, governance requirements, and reporting standards. • Accepts responsibility for own actions and proactively addresses issues or delays by identifying solutions and communicating updates to stakeholders. The detailed responsibilities of the selected candidate are as follows: Enterprise Vendor Management Support • Review and finalize Standard Operating Procedure for vendor assessments, contract management, and related processes. • Enhance vendor management templates incl. adding an exit strategy clause and AI risk assessment category. • Maintain and update the SharePoint repository and Intranet page to centralize all relevant documents (incl. SOPs, templates, vendor / contract documentation, etc.) • Develop PowerBI dashboards to track vendor’s risk, issues, lessons learned, contract’s activities, and overall KPIs / KRIs for the function • Lead project to assess, select, implement a vendor management solution Enterprise Project Management Support • Ensure EPM governance compliance and documentation and tools are updated • Review, update, and develop Standard Operating Procedures (SOPs) as needed • Enhance SOPs and templates to strengthen in-take management, benefits realization, (including building a Benefits Register), project risk management (in coordination with Operational Risk Team) • Maintain and update the SharePoint repository and Intranet page to centralize all relevant documents (incl. SOPs, templates, project documentation, etc.) • Develop PowerBI dashboards to track project’s key decisions, benefits, risks, issues, lessons learned and overall KPIs / KRIs for the function • Lead project in assessing, selecting, and implementing a project management solution supported with checklists, operating procedures. • Define a glossary of tailored project / program management AI Copilot prompts Other duties • Provide meeting support, including scheduling, coordinating with stakeholders, facilitating discussions, tracking minutes / decisions / actions, and following up • Assist with the implementation and tracking of the budget, purchase orders, and invoice processing as relevant • Support the team with any other ad-hoc tasks, as required. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.

Global Furniture Group is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and hospitality markets. With over 50 years in operation and more than 4,000 employees worldwide, Global has a strong presence across Canada, the US, Mexico, China, and the UK. Global currently has an immediate career opportunity for a Healthcare Specialist for Healthcare Sales for targeted strategic healthcare accounts in the New York Area. This role serves as the key contact with customers to develop and establish productive relationships with decision-makers, influencing them by using selling skills to discover/diagnose their needs and deliver world-class healthcare solutions. This candidate will increase awareness and interest among healthcare end-users of Global's brand, product and capabilities. As a Healthcare Specialist, you'll be accountable for achieving/exceeding revenue, profit, and market share growth objectives, inclusive of the full Global Furniture Group family. Duties and Responsibilities Speak up, solve problems, and be an owner every day as you... • Hold accountability for achieving assigned goals for sales, orders, shipment volumes, new business, and margin percentage., • Build and maintain key relationships and present a positive image of Global Furniture Group in the marketplace., • Develop and execute a business plan for new and existing healthcare accounts, and guide relationships with end users, A+D firms, and dealers associated with these accounts., • Develop and grow assigned strategic accounts in the local market., • Guide the strategy for assigned healthcare accounts to achieve volume goals through the development and maintenance of long-term relationships with select customers, ensuring long-term customer satisfaction., • Protect accounts from the competition by understanding the competitions' position and strategies., • Provide insight into new healthcare trends and modes of work that will make a case for change or help customers realize a need (demand generation)., • Spend over 75 percent of time supporting and consulting with healthcare customers, partnering with Territory Managers and dealers to grow relationships, and developing/managing business plans (including necessary overnight travel). Education/Experience You might be just who we're looking for if you have . . . • A Bachelor's degree in Marketing, Business Administration, or a related field. An equivalent level of experience will also be considered., • At least two years of successful contract/capital goods selling and account management with healthcare experience (preferred)., • Some knowledge of healthcare products, services, and culture, as well as the ability to distinguish Global Healthcare products and services from the competition., • Selling skills, including account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation, and contracts., • The ability to think strategically and execute tactically., • Excellent verbal, written, and interpersonal communication abilities with a strong emphasis on listening and healthcare environments vernacular. Working Conditions/Physical Requirements The role is a mix of office, remote, showroom, and client-facing settings. Frequent travel within the assigned territory is required, with exposure to varying customer environments such as offices, showrooms, event places as well as occasional outside weather conditions. While performing the duties of this job, team members are regularly required to frequently travel within the assigned territory - more than 50% of time spent in the field including driving to client meetings or events. This role may occasionally require lifting or transporting product samples or materials up to 50 lbs. (e.g., product samples, display materials). Must be able to sit, stand, and move throughout showrooms, client spaces and event locations. WHO WE ARE The Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers. Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK. BENEFITS Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for): Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k) BONUS/COMMISSIONS This position is also eligible for performance- based commissions based on sales volume in assigned regions. WHERE WE ARE Global has distribution centers and showrooms located all across the USA + Canada. Global USA Showrooms: Atlanta | Boston | Chicago | Irvine | Miami| NYC | Philadelphia| Phoenix | Washington DC Global USA Showrooms + Distribution Centers: Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa You can visit us at www.globalfurnituregroup.com. Work Authorization: Must be legally authorized to work in the U.S. on a full-time basis. Global does not sponsor work authorization or visas for this role. Global is a smoke-free, drug-free workplace and equal opportunity employer. Qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources. Veterans encouraged to apply.