Trabajos regional director of operations en Edison, New JerseyCrear alertas

Job Description Pay Grade: 15 Salary: 125,000 - 130,000.00 Other Forms of Compensation: 10% bonus Car Allowance - Relocation With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Job Summary: Working as a Director of Operations will allow you the opportunity to work with GREAT people like yourself! The purpose of this job is to manage the food service operation, maintaining established costs and quality standards so as to ensure superior service and maximize profits. To reach these goals, you will handle the following: Key Responsibilities: • Formulates budgets and plans for the operation, • Maintains and implements standards of quality in all areas of the foodservice operation, • Ensures compliance with all regional and account programs and policies, • BS degree preferred, • Five years of foodservice management experience required, • Higher Education experience in board and retail operations is required, • Knowledge of P&L accountability and contract-managed service experience is required, • Strong leadership and communication skills Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at CCL are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. CCL maintains a drug-free workplace. Req ID: 1484601 Morrison Living LYN PELLEGRINI [[req_classification]]

Job Description Role Overview: We are seeking an experienced, data-driven Director of Marketing to lead all lead generation, brand strategy, and growth marketing initiatives for our commercial cleaning operations across the Northeast. This role combines strategic leadership with hands-on execution, overseeing multi-channel demand generation, brand consistency, CRM optimization, and marketing automation. A deep understanding of Zoho CRM, analytics, B2B lead generation, and the commercial cleaning industry is essential. The Director of Marketing will own the marketing funnel—from market research and brand messaging to lead generation, nurturing, and sales alignment—driving measurable revenue growth in a highly competitive region. Key Responsibilities: Lead Generation & Demand Creation • Develop and execute a comprehensive, scalable lead generation strategy aligned with growth goals in Northeast markets., • Build a high-volume, high-quality demand engine leveraging inbound and outbound tactics., • Plan and optimize multi-channel campaigns including SEO, SEM/PPC, paid social, content marketing, targeted email, direct mail, events, webinars, and trade shows., • Create industry-specific campaigns for verticals such as office buildings,, • industrial facilities, medical offices, education, retail, and property management., • Oversee end-to-end Zoho environment including CRM, Campaigns, Marketing Automation, SalesIQ, Social, Forms, Survey, and Flow., • Ensure accurate lead tracking, attribution, lifecycle automation, and integration between marketing and sales teams., • Maintain CRM data hygiene, build automated workflows, and optimize customer journeys to improve efficiency and follow-up consistency., • Develop and maintain consistent brand standards, messaging, look, and tone across all channels., • Build brand equity and visibility across Northeast markets while tailoring messaging to regional needs., • Collaborate with regional directors and vendors to execute cohesive regional and local campaigns., • Review, approve, and guide all marketing content, including social media, website updates, sales collateral, and creative assets., • Oversee creation of compelling content such as blogs, white papers, case studies, videos, brochures, and email sequences., • Lead event/webinar strategy and execution to generate and nurture leads., • Track, analyze, and report KPIs including CPL, CAC, ROI, conversion rates, campaign performance, lead velocity, and MQL-to-SQL progression., • Build dashboards using Zoho Analytics (or similar tools) and deliver insights to leadership., • Conduct A/B testing on messaging, landing pages, workflows, creative assets, and emails to improve performance., • Work closely with leadership to ensure alignment on lead quality, pipeline targets, and sales enablement needs., • Work closely with Inside Sales team to coordinate campaigns., • Manage relationships with agencies, freelancers, vendors, and platform partners., • Manage the marketing budget with a focus on ROI optimization., • Bachelor’s degree in Marketing, Business, Communications, or related field (Master’s a plus)., • 7–10+ years of marketing leadership experience, with a heavy emphasis on lead generation and B2B demand creation., • Proven success driving measurable growth through multi-channel marketing programs., • Deep expertise in Zoho CRM and Zoho marketing automation tools., • Strong analytical, strategic, and data-driven decision-making skills., • Excellent communication, presentation, and leadership abilities., • Experience in facility services, commercial cleaning, franchising, or related industries strongly preferred., • Skilled in SEO, Google Ads, Meta & LinkedIn Ads, email marketing, content strategy, and campaign optimization., • Understanding of recurring B2B services buying cycles, RFP processes, and facilities management., • Strong organizational skills with the ability to manage multiple priorities. Preferred Qualifications, • Experience operating across Northeast metro regions: NYC, Boston, Philadelphia, NJ, CT, PA, RI, etc., • Experience mentoring and building teams., • Growth in marketing-qualified and sales-qualified leads., • Improved lead-to-opportunity and opportunity-to-close rates., • Lower cost per lead and improved ROI across campaigns., • Increased brand awareness and engagement in Northeast markets. ● Strong sales team feedback on lead quality and support.Company DescriptionJan-Pro is the country's leading provider of commercial cleaning services. Our company has developed an international reputation for the quality and value of services that we provide. Get in on this unique opportunity to provide quality solutions to businesses like FedEx, PF Chang's, doctors, dentist, day care, etc. etc.Jan-Pro is the country's leading provider of commercial cleaning services. Our company has developed an international reputation for the quality and value of services that we provide. Get in on this unique opportunity to provide quality solutions to businesses like FedEx, PF Chang's, doctors, dentist, day care, etc. etc.

Job Description Director of Catering Sales| Woodbridge, NJ | Salary up to 95k Are you a hospitality professional with a passion for creating memorable events and leading a dynamic sales team? A prestigious full-service hotel and conference destination in the Woodbridge area is seeking a Director of Catering Sales to oversee all catering sales and event operations. This is an exceptional opportunity to lead a high-performing team in a property known for elegant weddings, corporate events, and upscale social gatherings. About the Role As Director of Catering, you’ll lead the sales and service efforts for all catered events—driving revenue, fostering client relationships, and ensuring each event is executed flawlessly from proposal to post-event review. You’ll collaborate closely with culinary, banquet, and sales teams to maximize profitability and deliver an elevated guest experience. Key Responsibilities • Develop and implement catering sales strategies to achieve revenue goals and optimize event profitability., • Lead a team of catering and event professionals, providing hands-on training, mentorship, and performance guidance., • Build strong relationships with corporate, social, and wedding clients—serving as the primary point of contact from inquiry through event completion., • Partner with the Executive Chef and Banquet Manager to create customized menus, packages, and event experiences., • Oversee contract negotiations, BEO creation, and post-event billing accuracy., • Represent the property at networking events, bridal shows, and community functions to promote catering services., • Maintain a high standard of service, professionalism, and attention to detail that reflects the brand’s reputation for excellence. Qualifications • Minimum 5 years of experience in catering sales or event management within an upscale or full-service hotel environment., • Proven leadership and revenue-generating track record., • Strong knowledge of event logistics, menu planning, and banquet operations., • Excellent communication, organization, and relationship-building skills., • Proficiency in hotel sales systems (Delphi, Opera, or similar). Why You’ll Love This Opportunity • Work with a respected hotel brand that values creativity, collaboration, and service excellence., • Lead high-profile corporate, social, and cultural events in a premier venue setting., • Competitive salary, performance incentives, and full benefits package. If you thrive in an environment where every event is an opportunity to impress and inspire, we want to meet you. Apply today and bring your vision for hospitality excellence to life. Company DescriptionSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience. At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive. We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients. At Gecko Hospitality, you certainly have... more choicesSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.\r\n\r\nOur national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.\r\n\r\nAt Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r\n\r\nWe want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r\n\r\nAt Gecko Hospitality, you certainly have... more choices

Job DescriptionCompany Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description The Director of Customer Support, Sales is a key, hands-on commercial role within BEUMER Group’s Airport Division. Focused on the North American market, this position is responsible for developing and executing strategies that grow aftermarket and small-project sales with existing airport customers. The Director will engage with airports, airlines, general contractors, consultants, and other stakeholders to identify opportunities where BEUMER can provide added value through modernization, upgrades, and lifecycle support. This role combines strategic development with tactical execution—working closely with leadership to shape go-to-market plans and collaborating with cross-functional teams to deliver compelling solutions that meet customer needs. Key Responsibilities • Develop and execute a strategic sales plan focused on existing airport customers and aftermarket opportunities., • Build and maintain a robust pipeline of customer support sales activities, including spare parts, upgrades, retrofits, and modernization projects., • Maintain awareness of planned airport capital projects and identify potential opportunities for BEUMER’s participation., • Present regular updates on sales activities, pipeline status, and key customer developments to internal stakeholders., • Host internal sales review and approval meetings throughout the sales lifecycle, from opportunity development through close., • Prepare timely, accurate, and competitive proposals that balance customer requirements with BEUMER’s commercial objectives., • Collaborate closely with BEUMER Group’s Airport Headquarters in Aarhus, Denmark, to align regional initiatives with global strategies., • Partner with Marketing to provide market intelligence, competitive insights, and content supporting customer engagement., • Interface with internal departments (Finance, Operations, Customer Support, and Executive Leadership) to ensure alignment and delivery excellence., • Conduct comprehensive customer requirement analyses, develop tailored solutions, prepare proposals, and participate in presentations and negotiations., • Support smooth handover of awarded projects to execution and service delivery teams. The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements / Skills / Abilities Required: • Minimum 5 years of sales or sales management experience in turnkey automated systems or equivalent technical industries., • Proven success in aftermarket or customer support sales, ideally within airport or logistics automation environments., • Deep understanding of baggage handling systems, including TSA, controls, and conveying technologies., • Strong technical, analytical, and problem-solving abilities with a customer-first mindset., • Exceptional presentation, communication, and relationship-building skills., • Proven ability to identify opportunities, develop solutions, and drive deals to closure., • Direct experience in system sales or application engineering for automated sorting systems., • Reports to the Vice President & General Manager, Customer Support This is a strategic and visible position offering the opportunity to influence BEUMER Group’s airport customer support growth across North America. You will have the freedom to craft and execute your own commercial strategy, backed by a world-class global organization and an exceptional portfolio of automation solutions. The role provides direct exposure to senior leadership, international collaboration, and the satisfaction of contributing to the reliability and efficiency of airport operations across the continent. Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: • Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents., • 401(k) with Generous Match: Secure your financial future with our competitive retirement plan., • Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!, • Ancillary Insurances: Including vision, accident, and critical illness insurance., • Generous Paid Time Off: Achieve the optimal work-life balance., • Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!

Job Description Welcome to Distinctive Living, we're seeking an Executive Director for our Mira Vie Warren, community! Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired. The Executive Director leads and directs the overall operation of the community in accordance with residents' needs, government regulations, and company policies and procedures. This position also maintains excellent service quality, high occupancy, and meets corporate financial goals within established budgetary guidelines. Benefits when choosing a career with Distinctive: • Medical, Dental and Vision benefits, • Paid Time Off, • 401k Retirement Plan & Life Insurance, • Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies, and the public., • Supervises, directs, and motivates community staff., • Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include proactively solving problems and resolving issues. Administers annual resident satisfaction survey., • Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages., • Executes renewal program with existing residents through a proactive program., • In conjunction with Regional Operations, develops annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction., • Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions, and termination of employment of associates ensuring consistency in the selection and retention of quality personnel., • Ensures buildings, grounds, and property are up to company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet company standards of excellence., • Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements., • Fosters creativity among staff to deliver the highest quality and best services to residents in the most economical manner possible. Responsible for creating and maintaining an atmosphere of stability where the personal dignity of residents is supported. Acts as a member of Resident Council., • Develops and maintains a positive image within the community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups., • Utilizes sales and marketing activities and strategies to maximize occupancy., • Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families., • Supervises the maintenance of resident charges and reviews documentation performed by resident care staff., • Oversees the resident admission process to assure required documentation is completed in a timely manner and in accordance with established policies and procedures., • Oversees the healthcare management and administration of medication to all residents in accordance with company policy and state regulations. Assists nursing personnel in staff training and ensures frequent audits are performed on medication sheets., • High School Diploma or equivalent required., • Bachelor's degree in healthcare, gerontology, business or related field preferred., • Minimum 2-4 years' related experience., • Advanced knowledge of the organization and industry., • State/Local certifications as required to be an administrator., • Valid driver's license and clear driving record., • Proficiency with Microsoft Word and Excel., • Excellent verbal and written communication skills. Job Posted by ApplicantPro

We are seeking a full-time Community Manager to work at a Garden Style property with ~550 units. The Community Manager will be responsible for a variety of duties to ensure we are meeting our company goals. Compensation: • Personnel Management: Oversee and manage employees by assigning tasks and following up on their performance., • Property Maintenance: Inspect and arrange maintenance to meet standards and coordinate property improvements as needed., • Tenant Relations: Manage day-to-day operations and tenant relations by coordinating tenant requests, dispatching work orders, and establishing a positive relationship with tenants., • Administrative Tasks: Produce and maintain various forms, spreadsheets, and information packages. Manage the filing system for leases, tenants, insurance certificates, vendors, and contracts., • Leasing and Contracts: Negotiate tenant leases and contracts in a timely and reliable manner, determine the needs of prospective tenants, and provide information on all aspects of properties., • Marketing: Advise upper management on the advertising and marketing of vacant spaces, coordinate staff to present properties in a positive light, and stay knowledgeable of the property market status., • Financial Management: Oversee the financial aspects of a property, including collecting receivable accounts and managing operating expenses. Report periodically on financial performance., • Industry Knowledge: Stay knowledgeable of local industry standards, including property rental values and amenity standards., • Compliance: Maintain learning compliance by completing required courses on a timely basis, including Fair Housing Laws, Landlord & Tenant Laws, OSHA Safety Guidelines, and Equal Opportunity Laws., • Reporting: Complete an incident report for any major occurrence at the property and submit it to the Vice President, Regional Director, and HR., • Budget Management: Develop and manage the property budget, including forecasting and controlling expenses., • Customer Service: Provide exceptional customer service to tenants, visitors, and vendors and resolve any issues or complaints in a timely and professional manner., • Property Safety: Ensure the safety and security of the property and its tenants by implementing and enforcing safety policies and procedures., • Event Planning: Plan and coordinate community events, such as social gatherings, to enhance the tenant experience and promote a positive community atmosphere., • Legal Compliance: Ensure that the property and its operations are in compliance with all local, state, and federal laws and regulations, including health and safety regulations, fair housing laws, and environmental regulations., • Reporting: Prepare and submit regular reports to management on the status of the property, including occupancy rates, maintenance issues, and financial performance., • Sustainability: Implement and promote sustainable practices, such as energy efficiency and waste reduction, to reduce the property's environmental impact and lower operating costs., • Vendor Management: Develop and manage relationships with vendors, such as maintenance contractors, to ensure the efficient and cost-effective operation of the property., • Software Management: Utilize Yardi and other property management software, as well as CRM software for customer service, to manage property operations and communications with tenants and vendors. Stay up to date on new software and technology as needed., • Five to ten years of experience as a Community Manager in a residential, hospitality, or similar industry., • A high school diploma or equivalent is typically required, but a college degree may be preferred or required., • Strong communication and customer service skills are essential, as the Community Manager will need to manage employees, residents, potential residents, and Vendors., • The Community Manager should have a thorough understanding of Fair Housing laws and regulations, as well as other pertinent rules and regulations., • The Community Manager should be proficient in Office Suite and software programs used for managing leasing and marketing activities., • The Community Manager should have a valid driver's license and reliable transportation., • Environment/Conditions: In constant movement around the property visiting different work locations., • Essential Functions/Physical Requirements: Walking property and inspecting units, touring the property, and meeting with applicants in person or via virtual tools., • Employees will be working 5 days a week: Monday - Friday 9:00 am - 5:00 pm., • They will be included in a rotation for servicing after-hour calls that may need to be addressed after regular business hours., • Employees may be scheduled to work on weekends.

Job DescriptionCompany Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Role Purpose We are seeking a highly experienced and strategic Director of Service to lead our aftermarket and service business across North America. This leadership role is responsible for defining and executing service strategies that drive operational excellence, revenue growth, and long-term customer partnerships within BEUMER Group’s Customer Support Product Business Portfolio. The successful candidate will bring deep expertise in one or more of the following industries: minerals and mining, petrochemical, cement, or heavy industry, and will oversee all aspects of service delivery—including technical support, warranty management, and lifecycle services—across our portfolio of filling, packaging, and palletizing systems (including stretch hood solutions) as well as bulk material handling solutions (bucket elevators, hot-material feeders, and overland conveyors). Leading a team of technical field and office-based professionals, the Director will be accountable for performance, safety, and financial outcomes while continuously enhancing service capabilities and expanding the value of BEUMER’s product business offerings. Key Responsibilities • Strategic Leadership & P&L Ownership, • Develop and execute service strategies that align with BEUMER’s overall business objectives, ensuring continuous improvement and long-term growth in residential services., • Lead the Service organization with full P&L responsibility, driving profitable growth through spare parts, upgrades, modernization, retrofits, and service contracts., • Define and execute KPIs around equipment uptime, response time, MTTR, service contract attachment, and customer satisfaction., • Drive customer-focused initiatives to expand service offerings, increase contract penetration, and enhance spare parts and warranty sales., • Partner with Sales, Engineering, and Executive Leadership to develop proposals, service contracts, and lifecycle solutions that address customer needs and business opportunities., • Ensure alignment with company goals related to safety, quality, sustainability, and innovation., • Operational Excellence, • Provide full-circle management of service operations, including service contracts, warranty agreements, upgrades, preventive maintenance, and technical support., • Standardize service processes across installation, commissioning, maintenance, and troubleshooting for conveyors, filling, and palletizing equipment., • Ensure compliance with all safety standards (MSHA, OSHA, and petrochemical site regulations)., • Implement digital tools for predictive maintenance, remote diagnostics, and lifecycle planning., • Monitor KPIs for service performance, customer satisfaction, and financial results; implement corrective actions where needed., • Maintain oversight of hotline support, ensuring effective tiered escalation processes and swift issue resolution., • Drive risk assessment and mitigation strategies to safeguard contract execution and customer relationships., • Team Leadership, • Build, mentor, and retain a high-performing service team, including regional managers, field service engineers, and support staff., • Foster a culture of safety, accountability, and continuous improvement., • Develop and implement training programs to strengthen technical expertise, safety awareness, and customer service excellence., • Ensure succession planning, workforce development, and talent retention to sustain organizational growth and resilience., • Customer Engagement & Commercial Growth, • Serve as the primary executive sponsor for strategic customers, ensuring high-quality lifecycle support., • Drive service sales including LTSA/SLAs, audits, modernization packages, and training programs., • Proactively engage with customers to identify opportunities for service improvements, upgrades, and future contracts. The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Key Requirements and Professional Attributes • Bachelor’s degree in Engineering, Business, or related field (Master’s degree preferred)., • Industry Expertise: Minimum 10+ years’ leadership experience in Service/Aftermarket roles within industrial equipment supporting minerals & mining, petrochemical, or heavy manufacturing environments., • Technical Scope: Strong knowledge of conveying systems (overland conveyors, bucket elevators, feeders for hot materials) and/or end-of-line packaging systems (stretch hood, palletizers, filling solutions)., • Proven track record of growing service revenue through spare parts, modernization, and service contracts., • Experience leading large, distributed service organizations with a mix of direct and indirect resources., • Strong financial acumen (budgeting, forecasting, ROI analysis)., • Ability to engage credibly with senior-level customer stakeholders and negotiate service agreements., • Exceptional leadership, communication, and influencing skills across all organizational levels., • Ability to travel up to 50% of the time, based on business needs. Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: • Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents., • 401(k) with Generous Match: Secure your financial future with our competitive retirement plan., • Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!, • Ancillary Insurances: Including vision, accident, and critical illness insurance., • Generous Paid Time Off: Achieve the optimal work-life balance., • Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!