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Job Description Assistant General Manager SUMMARY: Manages the functional areas of guest registration, night audit, guest reservations, housekeeping/laundry, and food and beverages areas to ascertain guest satisfaction and associate satisfaction – and maximize hotel profitability. Assist general manager in day-to-day operations of the hotel and is acting manager in the general manager’s absence. RESPONSIBILITIES: • Supervision of Front Desk Personnel, develop and post weekly work schedule of Front Desk Associates. Provide support to the Front Desk at busy times, by answering the telephone, taking messages, and assisting guests in the registration and checkout of the hotel., • Assist with selection, training, counseling and motivating hourly associates. Conduct Front Desk personnel performance appraisals., • Ensure Front Office associates follow proper cash control procedures., • Supervision of Breakfast Personnel. Assisting them in the selections of food items. Coordinating and assisting with the purchase of food and supplies from Food Supplier. Develop an inventory control of food and supplies., • Assist the General Manager and Housekeeping Manager in the supervision of the Housekeeping Department., • Assist in monitoring the expenses of each departmental budget with the exception of the Sales Department and Maintenance Department., • Participate in the development of the hotel expense budget., • Assist hotel management and sales teams with the implementation and execution of revenue programs to ensure that the hotel’s room occupancy, average daily rate, and RevPar objectives are met., • Coordinate and administer the daily transmittal of cash and checks to the bank. Responsible for the Accounts Receivable and Accounts Payable ledgers., • Able to perform Night Auditor Duties., • Balance Hotel books at the end of each period. Prepare audit reports for end of period. Send End of Period reports to Corporate on the due date of each new period., • Work with individual vendors - making sure services and invoices match; getting the best price for supplies., • Ensure an associate attitude of attentiveness and anticipation of guest needs., • Ensure proper delivery of guest special requests., • Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with all guest services and facilities., • Responsible for knowing hotel emergency procedures., • Train associates to act accordingly in the event of an emergency or accident at the hotel., • Assist in the maintenance of the key control program that is already in place, • Ensure the security needs of the property and guests are met., • Participate in community activities, associate functions, and guest events., • Ensure effective departmental communication and information systems through logs, department meetings and hotel meetings., • Communicate with the General Manager on a daily basis., • Inform General Manager of potential problems with guests and progress of special projects., • Perform “Manager on Duty” responsibilities as required., • Ensure proper communication and teamwork are continuous with sister properties, • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by Management, of which employee is capable of performing.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager. • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel, • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system, • Takes and manages reservations in restaurants that allow reservations, • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability, • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server, • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency, • Performs other duties as required or assignedQualifications, • 1+ year of experience in a high-volume restaurant, • Basic computer skills, • Excellent communication skills, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job Description “It all began in my kitchen” – Sarabeth Sarabeth’s began as a tiny bakery-kitchen in 1981 where Sarabeth Levine sold her preserves and baked goods. Quickly gaining popularity, the store began to serve breakfast and lunch, along with the original preserves and baked goods that landed Sarabeth’s on the map. Today, Sarabeth’s has four locations in Manhattan and several others around the world. Renowned for our popular brunch, we have also become well admired for our take on contemporary American cuisine at dinner, lively happy hours, and private events. We take great pride in creating a memorable experience for each guest with genuine hospitality and exceptional cuisine. What You'll Be Doing • Answering phones in a polite and hospitable manner, taking reservations and guest requests, and answering guest's questions., • Handling the reservation system to make guest's check-in and seating as smooth as possible., • Maintaining updated table information in the reservation system, • Conveying all appropriate guest information to managers, staff and chefs (e.g. VIP's, special occasions, special requests, etc.), • Managing restaurant wait list during high volume to accurately set guest expectations., • Maintaining a clean and orderly host stand and entrance area. Cleaning and sanitizing high touch points in the restaurant., • Greeting every guest as they enter the restaurant in a friendly and welcoming manner., • Offering assistance to our guest's with coats, bags, strollers, etc., • Accommodating guest requests whenever possible., • Offering a warm farewell and thank you to every guest as they leave the restaurant., • A minimum 1 year of Host experience in a well-rated restaurant., • A true passion for hosting -- helping to create an environment where people not only have fun but feel relaxed, welcome, and connected., • A genuine nature; able to comfortably engage in a natural dialogue with guests., • The ability to speak warmly and clearly in person and on the telephone. The inclination to be helpful, provide information, and answer questions., • The ability to multi-task and prioritize while focusing on etiquette and conveying a sense of calm and welcome., • Experience with restaurant reservation systems and point-of-sale systems., • Commitment to maintaining availability that aligns with the needs of the businessCompensation: 18-19 hr DOE Sarabeth’s is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival. Main Duties • Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner, • Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail, • Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution, • Punctuating all calls and interactions with friendliness, accuracy, and discretion, • Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly, • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess, • Influence a fun and positive atmosphere by being approachable and professional, • Minimum of 3+ years' experience in a similar role., • Must have OpenTable and MICROS experience, • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities., • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8-10 hours., • Fast paced movements occasionally required to go from one part of the club to others., • Must be able to understand and communicate clearly with guests, members, and coworkers., • Must be able to reach and handle the computer, keyboard, and desktop items. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$23—$23 USD

Job DescriptionCompany Description Our Mindset / Who we are • We believe in performance, agility, innovation, fun, collective intelligence, and empowerment., • We take great pride in celebrating successes, yet we do also accept to fail so we can bounce back even stronger., • We are empowered and fully accountable. Everyone is encouraged to take ownership, make decisions and drive impact., • We act as One team. Global, Regions and Hotels build and drive our commercial and marketing strategy together, support each other and grow collectively. We learn from each other, we win collectively.Job Description Duties and Responsibilities: • Primary liaison between guests and Accor Sofitel, • Participate in New Hire Orientation, • Review today, next day arrivals (three days on the weekends), and all departures to research guest information and update guest profiles in Opera, • Communicate with Sales and Marketing team any arriving, in house, or departed guests that might be of interest of the brand or potential frequent clients, • Prepare VIP reports and distribute to the executive Office, • Assign VIP rooms and communicate with all departments, • Participate in daily staff line ups, • Possess the ability to assist staff in all FO job responsibilities – including break coverage and MOD Duties., • Responsible to encourage open communication channels amongst all the Sofitel New York Rooms division, • Coordinates on the day bookings with Reservations. Rooms Controlling – able to block rooms in advance for VIPs, Groups and specific allocations, adding necessary alerts, balancing the house count, with highlighting potential upselling opportunities., • Prepare requests for VIP amenities and ensure communication within all departments for proper delivery, proper placing and look, tracking, and retrieval, • Assist merging profiles, • Consistently communicate with peers with all other properties to share information, initiatives and information about our guests., • Review and maintain all email communication to our guests., • Welcome and greet guests, provide property tours, share the knowledge of our brand, • Assist to maintain the proper Vibe in all public areas, including lighting, music, etc, • Attend morning meetings, • Address guest's complaints and become guests' ally, • Walking public areas being the Sofitel Ambassador and ensuring guests are having a great experience, • Execute, maintain, train, and inspect that Sofitel Standards are followed within the Front Office, • Conduct room inspections for VIP arrivals, • Cover FOM shifts when needed, • Develop and maintain operational standards for all areas of the Front Office = Front Desk, Bell, Reservations, • Support and promote all hotel and company programs, policies and procedures, • Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation, • Build morale and spirit in conjunction with our cultural aspect, • Respond properly in any emergency or safety situation involving the hotel and its guests, • Actively participate in and attend meetings as requested, • Handle projects as assigned to their completion. Must be proactive & take initiative, • Review and obtain feedback from the employees Brand Ambassador: Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us. • They are committed to and fully comprehend the idea of being of service;, • They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences;, • They are ambitious, vibrant and social/friendly individuals;, • They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend;, • They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires;, • They have personality and depth;, • They have a desire and unyielding appetite for learning & knowledge—being in-the-know with what is happening in the city and around the world;, • They are creative in areas like music, cinema, art, performance, fashion, design, tech and business;, • They are engaging, socially adept and solution-based individuals able to navigate the scene with confidence and ease;, • They can entertain guests in a compassionate, respectful and meaningful manner;, • They are authentically themselves;, • The successful candidate must have a passionate approach to customer service, a positive attitude, exceptional organizational skills, a strong work ethic, a desire to work as part of a team, a willingness to work hard and to learn, attention to detail and an ability to follow through and complete all tasks., • The candidate should have excellent internal and external customer service skills, the ability to handle all guest needs, concerns, and accommodations along with developing positive relations., • Excellent written and verbal communication skills, strong decision making ability and attention to detail are equally important., • Frequently standing up behind the desk and front office areas, • Carrying or lifting items weighing up to 50 pounds, • Handling various objects, • Communication skills are utilized a significant amount of time when interacting with guests and employees., • Must be able to work nights, weekends, and/or holidays., • Multi-lingual, • Prior work experience in a related area, • College degree or currently studying hospitality, business, management Additional Information Our Culture / Be ALL you are with ALL your Heart At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us. • Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company., • We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day., • All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority., • Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite., • We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible., • Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills., • $24.50 - $25.50 Per Hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: Host We are seeking a friendly and professional Host to create a welcoming atmosphere for our guests and ensure they have a positive experience from the moment they arrive. As a key point of contact, the Host will play a vital role in representing our brand and maintaining smooth operations at our establishment. Key Responsibilities: • Greet guests warmly and promptly upon arrival, • Manage reservations and seating arrangements efficiently, • Answer guest inquiries and provide information about the venue and services, • Coordinate with staff to ensure timely seating and service, • Maintain cleanliness and organization of the host station and waiting areas, • Handle guest concerns or complaints with professionalism and courtesy, • Assist with administrative tasks as needed Skills and Qualifications: • Excellent communication and interpersonal skills, • Strong organizational and multitasking abilities, • Ability to remain calm and professional in a fast-paced environment, • Previous experience in customer service or hospitality preferred, • Friendly, approachable, and guest-focused attitude, • Ability to work flexible hours, including evenings, weekends, and holidays, • Basic computer skills and familiarity with reservation systems is a plus Join our dynamic team and be part of a vibrant environment that values hospitality, teamwork, and growth. We offer opportunities for development and a positive workplace culture where your contributions are appreciated. Requirements:

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager. • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel, • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system, • Takes and manages reservations in restaurants that allow reservations, • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability, • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server, • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency, • Performs other duties as required or assignedQualifications, • 1+ year of experience in a high-volume restaurant, • Basic computer skills, • Excellent communication skills, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCafe Luxembourg is looking for a new Head Reservationist to work full time Monday through Friday. Seeking presentable, well-spoken host/hostess. Open Table experience is required in addition to at least 5 years working in the restaurant industry as a host/reservationist. Immediate availability to start training is a must. Availability during weekdays is required in addition to availability during most of the winter holidays. Willingness to pick up other shifts in emergency situations is a plus - looking for a team-member. Responsibilities include: Confirming future reservations and keeping an eye on potential overbooking for future reservations. Keeping track and utilizing our wait list for future reservations. Learning the names and faces of our valued regulars Welcoming and informing guests with the MD's direction Seating guests If you fit this description, please submit your resume. We will be interviewing this week for immediate hiring.

Job DescriptionWe are looking for an experienced and detail oriented Receptionist with over six years of expertise to join our team in Brooklyn, New York. This long-term contract position requires a highly organized individual who excels in customer service, communication, and operational support. The ideal candidate will play a pivotal role in ensuring smooth front desk operations, supporting event logistics, and maintaining a welcoming environment for all visitors. Responsibilities: • Manage daily front desk operations, including greeting visitors, answering incoming calls, and providing exceptional customer service., • Coordinate and support event planning activities, such as reservations, catering, and audio-visual setups., • Handle multi-line phone systems efficiently, ensuring prompt responses and accurate message delivery., • Collaborate with internal and external partners to streamline event logistics and service delivery., • Maintain accurate records through data entry and review processes, ensuring compliance with specifications., • Schedule and organize conference calls and meetings, ensuring seamless communication and planning., • Utilize Microsoft Office Suites to prepare documents, reports, and presentations., • Monitor and enforce security protocols to maintain a safe and secure environment., • Assist in planning and executing office operations to ensure efficiency and productivity., • Provide administrative support for special projects and tasks as needed.• At least six years of experience in receptionist or administrative roles., • Proficiency in customer service and communication skills., • Hands-on experience with event planning, catering, and logistics management., • Ability to operate multi-line phone systems and coordinate conference calls., • Strong knowledge of Microsoft Office Suites and data entry processes., • Familiarity with security protocols and maintaining a secure environment., • Proven ability to collaborate with external partners and internal teams., • Exceptional organizational skills and attention to detail.

Job Description The Guest Experience Ambassador is responsible for being the first point of contact for all our guests. The Guest Experience Ambassador is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $25.00 + Tips. KEY RESPONSIBILITIES • Follow the posted opening and closing duties., • Take accurate and complete reservations., • Always provide excellent service., • Cooperate with the Maître ’d and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor with eye contact and a genuine smile., • Have necessary knowledge of menu items to assist guests as needed., • Assist guest and colleagues courteously and efficiently., • Use the guest’s name appropriately and communicate it to restaurant colleagues., • Assist in seating guests and pulling their chairs., • Assist restaurant colleagues to prepare for service., • Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests)., • Communicate through Guest Movement chat group any relevant guest movements, such as Aman F&B VIP chat., • Inform restaurant managers of daily reservations forecast., • Assist in monitoring all guests’ needs., • Log in information about guest preferences., • Check daily for our regular guest preferences and record them in our daily list for the service., • Ensure all soignees are given to the service team., • Assist with coat check as needed., • Assist taking guests to the Jazz Club., • Assist in providing “Magic Service” for hotel guests., • Input member engagements notes., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage., • Must be able to work weekends and have open availability., • Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction., • Must be able to take constructive criticism and work well in a team dynamic., • Positive, engaging, and energetic personality., • Must be personable and able to anticipate guests’ needs., • Able to be organized, manage time wisely and work with little to no direct supervision., • Very high attention to detail., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal on English., • Able to handle a multitude of tasks in an intense, fast paced environment., • Excellent people skills and the ability to work under pressure and with various stakeholders., • Ability to maintain a clean and professional appearance as per company policies., • Ability to stand for extended periods of time., • Multi-lingual is a plus., • Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions., • Experience working with SevenRooms is preferred., • TIPS Certified EEO M/F/M/V/D The Guest Experience Ambassador is responsible for being the first point of contact for all our guests. The Guest Experience Ambassador is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $25.00 + Tips. KEY RESPONSIBILITIES • Follow the posted opening and closing duties., • Take accurate and complete reservations., • Always provide excellent service., • Cooperate with the Maître ’d and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor with eye contact and a genuine smile., • Have necessary knowledge of menu items to assist guests as needed., • Assist guest and colleagues courteously and efficiently., • Use the guest’s name appropriately and communicate it to restaurant colleagues., • Assist in seating guests and pulling their chairs., • Assist restaurant colleagues to prepare for service., • Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests)., • Communicate through Guest Movement chat group any relevant guest movements, such as Aman F&B VIP chat., • Inform restaurant managers of daily reservations forecast., • Assist in monitoring all guests’ needs., • Log in information about guest preferences., • Check daily for our regular guest preferences and record them in our daily list for the service., • Ensure all soignees are given to the service team., • Assist with coat check as needed., • Assist taking guests to the Jazz Club., • Assist in providing “Magic Service” for hotel guests., • Input member engagements notes., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage., • Must be able to work weekends and have open availability., • Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction., • Must be able to take constructive criticism and work well in a team dynamic., • Positive, engaging, and energetic personality., • Must be personable and able to anticipate guests’ needs., • Able to be organized, manage time wisely and work with little to no direct supervision., • Very high attention to detail., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal on English., • Able to handle a multitude of tasks in an intense, fast paced environment., • Excellent people skills and the ability to work under pressure and with various stakeholders., • Ability to maintain a clean and professional appearance as per company policies., • Ability to stand for extended periods of time., • Multi-lingual is a plus., • Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions., • Experience working with SevenRooms is preferred., • TIPS Certified EEO M/F/M/V/D We use eVerify to confirm U.S. Employment eligibility.

Job Description JOB TITLE: Night Auditor REPORTS TO: Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job Description Arlo Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Pool Server. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”….. The Rooftop Pool Server provides attentive, high-energy service in a fast-paced, high-volume pool environment while delivering an exceptional guest experience. This role manages multiple reservation time slots, ensures tables are reset between seating’s, and communicates effectively with hosts, runners, and the Sungold kitchen to maintain smooth service. Servers must demonstrate strong menu/beverage knowledge, upsell cocktails and packages, identify wristband colors for each time slot, manage large parties, and process guest payments, including closing checks before the end of each seating. Strong multitasking, time management, and the ability to work efficiently in outdoor conditions are essential. RESPONSIBILITIES: · Explain menu and packages offerings. · Knowledge of pool safety policy. · Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of guests as needed. · Always maintains cleanliness and sanitation; resolves guest problems/complains; utilizes own best judgment in resolving issues or refers to F&B Manager as needed. · Assists other staff members as needed to ensure optimum service to all guests. · Monitors general cleanliness of pool areas, maintaining bussed tables, towels picked-up, supplied, maintained and walkways cleared. Performs closing clean-up duties. · Provide attentive and engaging service in a high-volume rooftop pool environment. Greets guests upon arrival; assists with seating as needed · Manage multiple service time slots while ensuring tables are reset and prepared for incoming guests. · Identify and verify guest wristband colors corresponding to each reservation time slot. · Communicate food orders clearly with runners and the Sungold kitchen team to ensure accuracy and timely delivery. · Run beverages and assist the team when needed to maintain smooth service flow. · Handle large parties and group reservations while maintaining consistent service standards. · Demonstrate strong beverage knowledge and actively upsell cocktails, bottles, and packages. · Process guest payments accurately, including handling credit cards and following pre-authorization procedures when required. · Utilize POS systems efficiently while maintaining presence on the floor. · Assist with pool deck setup and breakdown between time slots. · Maintain constant communication with guests by checking in regularly and anticipating needs. · Manage time effectively to ensure all checks are closed before the end of each seating period. · Work collaboratively with hosts, runners, bartenders, and management to deliver seamless service. · Maintain a positive, energetic, and professional demeanor while working in a fast-paced outdoor environment. REQUIREMENTS: · 1-2 years of food server in a full-service restaurant is required · Must be minimum age to serve alcohol. · Experience in high-volume restaurant, pool, or rooftop service preferred. · Strong multitasking and time-management skills. · Knowledge of POS systems and payment processing. · Ability to work in outdoor conditions and maintain high service standards during busy shifts. · Excellent communication and teamwork skills. · Capable of standing for prolonged periods of time. · Ability to lift up to 50 pounds. · Ability to reach, bend, stoop, climb up and down stairs, walk, and carry multiple objects. Compensation $11.35 hour + tips

Job Description Shift & Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. APC is an equal-opportunity employer. APC_ does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Job Specific • Supervises restaurant activities in absence of Manager, • Controls Reservation Book, accepts reservations and enters them accurately into the record, • Maintains guest history files and uses information to enhance repeat guests experience, • Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period, • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability, • Inspects menus to ensure cleanliness and acceptability, • Greets guests in a polite professional manner, • Determines guest needs, verifies table availability, assigns appropriate table for seating, • Guides guests to appropriate table, • Assists guests with seating, and presents menu, • Ensures removal of unnecessary place settings at occupied tables, • Notifies server of guest seating, and communicates any special needs or requests, • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member, • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard, • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes

Job Description Front Office Agent/Night Audit Relief Reports To: Front Office Management Major Duties and Responsibilities: · Assures that front desk is covered and maintained at all times. · Reviews arrivals and departures for guest preferences to ensure customer satisfaction. · Checks guests in and out of hotel and summons bellman or other assistance if needed. · Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. · Responds and acts on guests complaints, service or security problems. · Checks for proper functioning of alarms and cameras. · Reviews logbook for any actions or messages passed on by previous shift. · Performs switchboard responsibilities ensuring that all calls are answered, and all wake up calls are delivered in a timely fashion according to Pestana standards. · Ensures proper backup is attached to the corresponding folios. · Monitors and ensures that security officers perform responsibilities as required. · Ensures that all guest charges are posted accurately to the guest folios. · Runs and verifies pre-audit steps to ensure final update accuracy. · Reviews the room rate variance report and checks for obvious or questionable rates. · Investigates questions and corrects if errors found. · Balances all credit card and direct bill payments before transferring to city ledger. · Ensures all interfaces are operational. · Generates direct billing statements. · Prints out statements of all bills transferred to city ledger. · Packages all night audit backup material for review by the hotel accountant. · Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. · Handles guest complaints and resolves all guest issues resulting in win-win outcomes. · Prints and labels registration cards for next day's arrivals. · Monitors present day availability and house count and take appropriate action as needed. · Familiar with crisis manual and be able to put into action as needed. · Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. · Maintains and accounts for assigned cash bank and front office cash record. · Prepares a bank count sheet for manager. · Understands the Pestana product and brand identity and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures. · Trains on and executes all applicable Pestana Standard Operating Procedures. · Performs miscellaneous duties as required. Experience and Qualifications: Essential: · Proficiency in Opera PMS/Opera Cloud PMS. · Night Audit experience (preferred). · Previous Hotel Front Desk experience. · Proven team player with a high level of energy and motivation. · Results oriented. · Fire Safety Certified (preferred). · High School diploma. Job Type: Full-time Pay: $24.91 Benefits: • 401(k), • Employee discount, • Health insurance, • 8 hour shift, • Day shift, • Holidays, • Night shift

Job Description Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. APC is an equal-opportunity employer. APC_ does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description Summary of Position: The Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. DUTIES AND RESPONSIBILITIES: • Warmly greet all guests and patrons upon entering and departing the hotel., • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently., • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information., • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently., • Carry out a daily in-house guest reservation and correspondence audit., • Maintain efficiency and friendliness during the entire checkout., • Work to resolve any guest complaints or queries following Firmdale standards., • Apply all hotel credit procedures discreetly and tactfully., • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel., • Complete all filing according to hotel standards., • Accurately record all reservations taken at the Front Desk accurately., • Follow all handover procedures at the end of every shift., • Make certain all charges are posted and the correct amount is billed to guests and function accounts., • Count assigned bank at the start and end of every shift and rectify any problems., • Adhere to requirements and maintain the security of cash, property and valuables located within the reception area., • Ensure all accounts balance with credit card machines and allowances are accounted with the correct backup., • Transfer accounts to sales recording accurate information and including by the correct documentation., • Always understand and adhere to the hotel security policy., • Have a thorough knowledge of the hotel and the company., • Maintain a clean and organized workplace., • Promote other Firmdale hotels and restaurants., • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience., • Be able to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus., • Previous reception or customer service experience, preferably within a 4- or 5-star hotel., • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure., • Work experience that requires a high level of attention to detail

Job DescriptionBenefits/Perks • Greet patients who walk through the door, • Ascertain their needs and get them checked in, • Pull their medical records, or take a new patient history, • Answer the phone and schedule appointments or answer patient questions, • Maintain comprehensive medical records, as needed, • Maintains a smile at all times, • Asks for Google/Facebook likes and testimonials, • Professional guest communication, • Assists other support team members when asked, • Maximize revenue generation for both treatments and retail, • Able to maneuver through the software program quickly and effectively, • Accurately enters point of sale data, • Efficient at making reservations, check-in and check-out Qualifications, • Strong customer service skills, • Excellent organizational skills, • Attention to detail, • Familiarity with basic computer programs, such as the Microsoft Office suite, • Previous medical office experience desired, • Good selling abilities, • Flexible schedule, • Professional image with gracious, warm, and genuine personality, • Good organizational skills and follow-through, • Able to multi-task and improvise on the spur of the moment Behavioral Characteristics, • Strong guest service orientation, • Cheerful, upbeat personality, • Enjoys team environment and interaction with co- workers, • Excellent communication skills, • Flexible and cooperative, • High personal standards, good self-esteem, • High energy, able to work in fast-paced environment, • Good sense of time management, • Good sense of humor, • Self-motivated, driven and passionate about Medi Spa/Spa, • Seeks out knowledge and enjoys learning, strives for professional growth

Job Description:\n\nTURN YOUR SUMMER INTO SOMETHING EXTRAORDINARY – BECOME A SEASONAL OFF SITE & SWIM ASSISTANT DIRECTOR WITH KIDS IN THE GAME! Empower Staff, Inspire Campers, and Build a Summer That Matters. Kids in the Game provides unforgettable day camp experiences for hundreds of New York children across Manhattan, Brooklyn, the Bronx, and now Westchester & Jersey City! When you join the Kids in the Game summer camp leadership cohort, you’ll be part of a dynamic team of Camp Directors, Assistant Directors and 275+ coaches running outstanding programming at our 13 summer day camps. THE KIDS IN THE GAME SUMMER CAMP EXPERIENCE Kids in the Game camps are where sports, creativity, and community come together to shape confident, compassionate, and connected kids. Every summer, our camps across New York City, Westchester & Jersey City bring together diverse groups of children to explore new sports, build friendships, develop positive social skills, and learn how to be part of a team. Our camps offer kids a uniquely designed blend of sports and games, arts and crafts, STEM enrichment, field trips, swim activities, theme weeks, and all-camp special events to make every week the highlight of a child's summer. Each day is fueled by energy, laughter, and belonging. Our team of camp leaders, specialists, and counselors create an environment where every child feels seen, supported, and inspired to try something new. We believe camp is more than a summer activity — it’s a place where kids discover who they are and who they can become. As a Certified B Corporation, we're also on a mission to positively impact the lives of all of our stakeholders - campers, families, staff, community members, and our partners. We’re looking for Assistant Directors who want to inspire the next generation of leaders, model and build emotional intelligence, boost kids’ confidence, create tight-knit communities, and bring inclusive camp programs into communities across NYC, Westchester & Jersey City. Your Leadership Can Change the Game — Join Kids in the Game This Summer. OFF SITE & SWIM ASSISTANT DIRECTOR ROLE & KEY TASKS As one of our Off Site & Swim Assistant Directors, you'll report to the Camp Director and work closely with the Admin & Programming Assistant Directors being responsible for facilitating and delivering safe, well-organized, and impactful off-site and swim experiences for campers. This role manages all aspects of the logistics required to travel to nearby parks, swim facilities, and field trip locations (around NY and NJ). This includes: busing to field trips and swim facilities, planning travel and transportation routes, collecting and reviewing permission slips, managing and purchasing tickets, camper and staff supervision during off-site activities and events, maintaining health and safety protocols and managing risk factors, as well as being the point person for vendor communication & relationships. You are actively leading staff in creating a positive culture beyond the camp walls — where trips, outdoor adventures, and swim time are intentional extensions of camp programming, not just a change in scenery. This role is ensuring that every off-site moment still reflects our mission to build confidence, community, and joyful movement through play. We currently have 11 New York based camp locations with the possibility of a Queens camp. The sites and addresses are:Westchester & The Bronx:Westchester-Crestwood - 465 Westchester Ave, Tuckahoe, NY 10707Riverdale - 452 W 260th St, The Bronx, NY 10471Manhattan:Inwood - 532 W 215th St, New York, NY 10034Upper West Side - 147 W 70th St, NY, NY 10023West Village - 272 W 10th St, New York, NY 10014Chelsea - 259 10th Ave, New York, NY 10001Upper East Side (Carnegie Hill)- 980 Park Ave, New York, NY 10028Upper East Side (Lenox Hill) - 132 E 78th St, New York, NY 10075East Village - 215 E 6th St New York, NY 10003Brooklyn:Park Slope - 588 6th St, Brooklyn, NY 11215Greenpoint - 100 Dobbin St, Brooklyn, NY 11222Fort Greene - 39 Adelphi St, Brooklyn, NY 11205 You must be able to arrive by 7:30am daily via public transportation or personal transportation (car) and stay on-site until 5pm daily (and until 5:30pm twice per week to oversee after care activities). The Off Site & Swim Assistant Director’s responsibilities include:Ambassadorship, Core Values & Camp CultureAmbassadorship: As the face of camp beyond the building, you carry our mission into many different community spaces. Your calm presence, organization, and tone during transitions in outside spaces show who we are as a camp—especially during the moments when safety, preparation, and trust matter most. The way you manage travel, expectations, and group readiness communicates to others what it looks like to lead with purpose, joy, and responsibility. You should be prepared to interact with the public and vendors on a daily basis - whether connecting with bus drivers, reaching out to swim and trip vendors to confirm upcoming sessions, or representing our camp community when we’re out in the park and shared public spaces.Camp Culture: Off-site experiences are a powerful culture-driver—they test whether our values hold up when we’re not “on home turf.” You create a sense of belonging on the go: making nervous swimmers feel brave, helping new campers feel included on a trip, and guiding staff to stay engaged and not just supervise, but connect. Whether you're leading a pre-trip huddle, celebrating swim growth, or turning a walk to the park into a team moment, you reinforce that camp culture travels with us everywhere we goAmbitious: You continually look for ways to elevate the experience—more intentional swim trips, smoother bus transitions, stronger safety systems, clearer staff roles, more staff voice and excitement in trip planning. You don’t just “get everyone there.” You make sure the experience feels thoughtful, developmental, and memorable. Positive: Off-site days come with unpredictable moments—weather changes, delays, reroutes, tired campers. Your energy sets the tone. When you stay grounded and optimistic, staff and campers mirror it. Your patience and encouragement help campers try the pool for the first time, visit a place they have never been, or bounce back from small frustrations along the way.Committed: Families trust us most when logistics are tight and safety feels intentional. Your preparation—ratios, documentation, medical needs, backup plans—ensures off-site programming runs smoothly and confidently. Your consistency helps staff know what to expect, which lets them show up better for kids in the moment.Inclusive: You ensure that every camper feels like the swim deck or field trip is for them—not just the kids who are already confident, athletic, or outgoing. You advocate for accommodations, modify expectations when needed, and create space for different comfort levels. You celebrate every "win” and exciting moment.Empathetic: You hold space for the emotions wrapped into off-site days—excitement, nerves, separation worries, sensory overwhelm, first-time swimmers, different ability levels. You lead your staff in seeing the child behind the behavior and responding with care. By protecting emotional safety alongside physical safety, you help kids feel supported enough to try, risk, grow, and come back tomorrow feeling proud of themselves.Safety, Compliance & SupervisionEnsure all park, trip and swim experiences meet Department of Health standards and Kids in the Game safety procedures.Check on park safety daily - landscape, the public around the area, transition routes, required permits. Conduct regular visits during the week to the park to make sure safety standards are being met by the rest of the camp staff. Maintain appropriate staffing ratios (1:5) at all times and reassign staff as needed to close gaps.Conduct pre-trip safety checks (materials, headcounts, meds, waivers, consent forms, emergency contacts, buddy system).Monitor weather, route changes, and partner communication to make real-time safety decisions.Lead staff huddles before and after each off-site experience to reinforce expectations and reflect on improvements.Support in leading staff training on emergency response, first aid procedures, and appropriate camper management techniques.Respond to behavioral, medical, or environmental incidents calmly and effectively; communicate outcomes with families and leadership.Maintain a culture of psychological safety—ensuring every camper and staff member feels physically and emotionally secure.Logistics & OperationsOrganize and confirm the daily and weekly transportation plans (bus, subway, walking routes).Provide training to other camp staff on off-site travel procedures (buddy system, headcounts, Rule of 3, call and responses, staff placements, etc.).Review safety and supervision procedures prior to all on-site travel with the campers and staff through daily meetings and all-camp rallies.Work with Division Leaders and Counselors to ensure that campers understand the safety procedures required for being at the park, swimming and locker rooms, field trips and large outings, etc.Maintain accurate and updated group rosters and consent forms for park travel, open swim and swim lessons, and field trips.Confirm pre-purchased tickets/reservations in advance; confirm headcounts with partners and purchase additional tickets as needed.Prepare trip packs (contact lists, meds, attendance sheets, emergency docs, incident report sheets).Coordinate swim groups by pulling accurate rosters, changing room transitions, and ratio coverage.Communicate off-site travel plans and relevant tasks proactively to the staff and Camp Director for a smooth rollout.Family Experience & CommunicationSupport the Admin Assistant Director with collecting and organizing swim and trip consent forms and documentation follow-up.Build trust by being visible and approachable during morning drop-off and afternoon pick-up especially on swim/field trip days.Respond to parent questions clearly and confidently about safety, supervision, and expectations.Help create talking points and day-of updates so families feel informed and connected about all off site trips and swimming. Work with Admin Assistant Director and camp photographer to take photos and videos of campers and staff during off-site activities to upload to Waldo photo-sharing platform and share with families in newsletters.Staff Leadership & CultureCoach counselors on how to actively supervise, engage, and support different ages during swimming activities (inside and outside of the pool) and locker room transitions, lead groups on field trips, and park-based activities.Model problem-solving and calm leadership when plans change.Provide feedback in the moment to campers and staff to reinforce camper safety and professionalism.Collaborate with the Programming & Admin Assistant Directors to ensure cross-team communication and collaboration; ask for support when needed.Celebrate small staff wins and create a culture where experiences feel exciting and safe for everyone. SEASONAL WORK EXPECTATIONS & SUMMER SCHEDULEPre-Summer Work Expectations & Schedule Part time in-person & remote work from May to June dedicated to training, programming & schedule build out, specialist connections, & support in parent orientations.May to JuneWeekly hours:5-8 hours per weekRemote & office hours for completing Off Site & Swim Assistant Director tasksDay time OR Evening hours for trainingRemote work & tasks:Attend specific Assistant Director meetings and check ins with our teamSupport in completing Assistant Director DutiesConnect with vendors and bussing to confirm weekly informationSupport in preparing for weekly special eventsConnect with your Admin Assistant Director about swim informationPrepare off site expectations and trip agendas Support in answering parent questions or concernsAttend Camp Leadership meetings and check ins with your camp teamSupport in staff retention efforts and touch points with your support staffSupport additional camp marketingConnecting with families via call and emailParticipate in virtual or in-person camp fairs/events in the community and open houses. You will help to promote the camp and answer parent questions at these events.In-person expectations:Twice a month attend meetings with Camp Teams and work on weekly programming and schedules at our main office. Attend Camp Trainings and support in creating training materialsLeadership/All Staff/Camp Site Specific TrainingsCPR/First Aid/AED TrainingsAttend & Support all On Site Training Days for camp staff. 3 full days the week before camp begins. Times and Days TBDTraining requirements: New Hire OrientationTwo weeks after onboardingNew Off Site & Swim Assistant Director virtual trainingsOnboarding & Permit Required Trainings:Anti Sexual HarassmentMandated ReporterAttend in-person Camp Field Day trainingSummer Camp Work Expectations & Schedule Camp Addresses:Westchester-Crestwood - 465 Westchester Ave, Tuckahoe, NY 10707Riverdale - 452 W 260th St, The Bronx, NY 10471Inwood - 532 W 215th St, New York, NY 10034Upper West Side - 147 W 70th St, NY, NY 10023West Village - 272 W 10th St, New York, NY 10014Chelsea - 259 10th Ave, New York, NY 10001Upper East Side (Carnegie Hill)- 980 Park Ave, New York, NY 10028Upper East Side (Lenox Hill) - 132 E 78th St, New York, NY 10075East Village - 215 E 6th St New York, NY 10003Park Slope - 588 6th St, Brooklyn, NY 11215Greenpoint - 100 Dobbin St, Brooklyn, NY 11222Fort Greene - 39 Adelphi St, Brooklyn, NY 11205 Summer Schedule:Dates: June 22 – August 28, 2026Includes pre-camp training and 7–8 weeks of camp operationsThere may be Saturday trainings during the month of JuneHours: Monday–Friday, 7:30 AM – 5:00 PMSupport at least 2 days of After Care per week (until 5:30 PM)Camp Size: 30–100+ campers, 10–30+ staff membersWeekly hours: 40 - 45 hours per weekFull-time, on-site work throughout the camp seasonAdditional time may be required for staff meetings or staff eventsRemote work & tasks:Review and respond to emails and inquiries Respond to internal messages through SlackIn-person expectations:Lead day-of logistics for swimming and trips from start to finish.Monitor staff energy, supervision, and camper engagement throughout trips.Debrief with the Camp Director after each off-site experience to identify improvements.Support camp-wide systems when not off-site (arrival/dismissal, culture, safety). Requirements Our ideal candidate would meet many of the following qualifications:Must have completed a physical exam and TB test within one year of the camp dates, pass NYS and national background checks, and be CPR, First Aid, and AED certified.Possess at least 2–3 years of professional camp leadership experience (e.g., Sports or Arts Head, Assistant Camp Director, Division Leader), including direct supervision of 5–10+ staff members.Demonstrate experience in planning and leading large-scale events, field trips

Job DescriptionLead contact for Building Management Responsible for building maintenance & repairs Operating Permits Responsible for applications/renewals incl. Department of Health FDNY Flameproofing certificate Liquor license Signage permit Micros Responsible for Micros hardware repair/replacement Responsible for Micros support re: technical issues Lease Equipment Ice Machine - service & repairs Xerox Copier - maintenance & ordering of supplies Human Resources Manage all Onboarding documentation for new employees/trails (via Harri) Participate in all HR processes for FOH/BOH in tandem with Ownership Performance Management: Facilitate & Documentation Compliance Termination Proceedings Termination Documentation (General Release, End of Employment Notice) Commuter Benefits Health Insurance Onboarding & Termination Incident Reporting Management Sick & Safe Leave Management Workers Compensation Reporting & Claims Recruitment - Lead contact for Elenys Employment Agency Schedule & lead interviews (porters, polisher) Participate in daily porter management & restaurant cleanliness Scheduling Create FOH templates / publish Daily review of schedule w/ reservations Scheduling daily cuts & communication Leave requests approval Leave request coverage Payroll Administration EON reporting reconciliation with daily deposits (cash & tips collected) Bar bank reconciliation Time & Attendance Daily Review & Adjustments Daily Tips by Employee Reporting Weekly Tip Sheet Reporting Full Hourly Summary (80/20) Payroll weekly notes summary Pay Check Weekly Distribution & Acknowledgement STRIPE monthly transaction summary Financial Support the oversight of controllable spending in tandem with Ownership Support the monitoring of the A/P in tandem with Ownership Support the monthly P&L reviews in tandem with Ownership Budget development in tandem with Ownership IT Responsible for IT system & maintenance with IT provider Guest Inquiries Reservations support (answering phones, checking emails) Provide copy of guest check/receipts as requested Handle incoming guest inquiries Restaurant Supplies Responsible for ordering & inventory management incl. Vendor Management Trash, Oil, Grease Trap, Chief Fire, EcoLab, Linens

Job Description About Ten Group: Welcome to Ten, where we redefine lifestyle management with our top-notch concierge services! Established in 1998 in London, Ten has transformed from a small local service to a global leader, dedicated to helping members savor life’s finest experiences. Today, we engage millions worldwide, creating unforgettable moments through personalized recommendations and exceptional service. Must reside within 50 miles of 875 Sixth Avenue, Suite 900, New York, NY 10001. This role is 100% onsite/in‑office. We're hunting for local NYC legends who live and breathe this city to join our vibrant team! Role Overview: Are you passionate about food and dedicated to making dining experiences extraordinary? If so, we have an exciting opportunity just for you! As a Dining Reservations Concierge at Ten Group, you will be the culinary architect for our members, curating everything from intimate dinners at exclusive chef’s tables to securing reservations at world-renowned Michelin-star establishments. Your role is not just about booking tables; it’s about crafting unforgettable dining experiences. You’ll work closely with our extensive network of prestigious restaurants, keeping your finger on the pulse of the latest dining trends and hidden gems in the culinary world. Whether it’s a romantic date night or a lavish celebration, you’ll ensure our members enjoy the best that gastronomy has to offer, going above and beyond to exceed their expectations. What You'll Do: • Manage reservation requests for both domestic and international dining, ensuring each request is handled with precision and flair., • Engage with members via phone and email, providing personalized suggestions tailored to their tastes, preferences, and dietary requirements., • Stay informed about current dining trends and seasonal offerings to provide members with the best recommendations., • Collaborate with suppliers to confirm details and ensure every member's needs are met comprehensively. What We’re Looking For: • A minimum of 2 years of experience in luxury dining, hospitality, or concierge services, with exceptional knowledge of high-demand restaurants—particularly in the vibrant NYC dining scene., • Strong organizational skills to juggle multiple reservations while delivering outstanding service and maintaining attention to detail., • A customer-centric approach, with the ability to tailor each dining experience to the unique preferences of high-net-worth individuals., • Excellent communication skills, both verbal and written, enabling you to build rapport with members and suppliers alike., • Proficiency in CRM systems, Microsoft Office Suite, and popular reservation platforms such as OpenTable., • A thirst for knowledge about the culinary landscape, with an eagerness to explore new dining experiences. This role is based either in our bustling Las Vegas or vibrant New York offices, where you’ll be immersed in a dynamic, fast-paced environment dedicated to delivering excellence. The Perks: • A chance to work in a passionate team that values your contribution and recognizes your efforts. Benefits • Competitive salary + quarterly performance based bonuses, • Full benefits: Health/dental/vision, 401k match, generous PTO, • NYC perks: Commuter benefits, lifestyle discounts, global client network access, • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service. Apply NOW – Ten's Growth Engine Video Growth Engine Video and join the crew turning passion into profession!

Job Description POSITION OVERVIEW: The Pierre Hotel, one of the world's premier luxury destinations, seeks a qualified host or hostess (part time) for the Magic Table events. Located in the iconic Pierre Hotel on Manhattan’s Upper East Side. The position requires an ability to provide superior guest service, in a fast-paced, luxury environment. Job Description • The host or hostess is the first point of contact for guests arriving at or telephoning the restaurant, • He or she must maintain an efficient operation of the dining room for excellence in quality, professionalism, and sociability, • Greet guests promptly, courteously, and graciously with eye contact, a smile, and excellent engagement, • The role requires the host or hostess to look after all aspects of the guest's arrival, including coat check, seating, and making the guest comfortable, • Manage the restaurant reservations system, • Take note of special preferences of the guest and update guest history, • In this role, the host or hostess will be instrumental in ensuring our guests are having an enjoyable and memorable dining experience, • Follow the restaurant specific standard operating procedures, • Ability to interact professionally with servers, bartenders, and managers, • Handling and printing of menus including explanations/communication of all menu items as needed, • Assisting with the day-to-day operation of the front and back of house, relating to all aspects of the reception desk QUALIFICATIONS and REQUIREMENTS: • Candidate must have a minimum of 2 years' experience in a hotel restaurant or free-standing restaurant, • New York experience is a plus, • Knowledge of Health and Safety Standards: Adhering to health and safety regulations ensures a clean, safe dining environment for guests and staff alike., • Professional Appearance: Maintaining a polished appearance, including adhering to dress code standards, contributes to a professional atmosphere that reflects positively on the restaurant., • Have a keen interest in New York’s restaurant and dining scene, • A friendly and outgoing personality is essential for this position, • Must be confident, poised, and gracious at all times, • Must be guest focused with excellent verbal and written communication skills, • Strong computer skills are necessary, including Microsoft Office; OpenTable experience is a plus PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *Must be able to stand for long periods of time

Job DescriptionTrump International Hotel and Tower New York is looking for a Concierge to join our dynamic team. Responsibilities include: • Greet guests in a warm and professional manner, • Provide information to guests and visitors regarding the hotel and the city, • Identify guests’ needs and assist with recommendations and arrangements (reservations, transportation, etc.), • At least 1 year of Concierge experience at a luxury Hotel, • Member of Les Clefs d'Or preferred, • Have strong knowledge of the restaurants, bars, nightclubs, theatres, Broadway shows, and attractions in New York City as well as possess the ability to investigate any unfamiliar resources requested by guests, • Candidate must work a 100% flexible schedule which will include weekends, am or pm shifts, and holidays., • Knowledge of OPERA and Alice, • A strong sense of urgency, flexibility, organizational skills, and ability to multi-task are a must, • Excellent communication skills both written and verbal in English, • Multilingual, • College degree or equivalent experience. Hospitality degree is a plus Base Salary: $30.98 - $41.3110 We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law.

Job Description Job Title: Overnight Front Desk Agent Location: Best Western Plus Meadowlands- Secaucus, NJ Job Type: Full-time/Part-time Shift: Overnight (11 PM - 7 AM) Position Overview: The Overnight Front Desk Agent is the first point of contact for our guests during the night shift, responsible for delivering exceptional customer service while ensuring the smooth operation of the hotel during overnight hours. This role requires a detail-oriented, proactive individual who can handle various tasks, including check-ins and check-outs, responding to guest inquiries, managing reservations, and ensuring the security and safety of the hotel. Key Responsibilities: • Greet and welcome guests upon arrival in a friendly and professional manner., • Conduct efficient check-in and check-out procedures, processing payments and ensuring accurate billing., • Respond to guest inquiries and requests promptly, providing information about hotel services, local attractions, and amenities., • Manage room reservations, cancellations, and modifications through our hotel management system., • Monitor hotel security and maintain a safe environment for guests and staff, reporting any incidents or emergencies to management., • Handle guest complaints with professionalism, seeking to resolve issues in a timely manner., • Maintain cleanliness and organization at the front desk and lobby area., • Prepare and distribute nightly reports and documentation as needed., • Assist in light housekeeping duties, restocking supplies, and maintaining inventory., • Collaborate with security and housekeeping teams to ensure guest satisfaction and safety., • Stay informed about the hotel’s policies, procedures, and promotions to provide accurate information to guests., • Perform other related duties as assigned by the management. Qualifications: • High school diploma or equivalent; additional hospitality-related education is preferred., • Prior experience in front desk operations or customer service, • Strong communication and interpersonal skills., • Ability to work independently and make sound decisions in a fast-paced environment., • Proficient in computer software and hotel management systems., • Excellent problem-solving skills and attention to detail., • Flexibility to work overnight shifts, weekends, and holidays., • Ability to lift and move items up to 25 pounds and stand for extended periods. What We Offer: • Health, dental, and vision insurance options, • Paid time off and holiday pay, • Employee discounts on hotel stays and amenities, • Opportunities for professional development and career advancement Best Western Plus Meadowlands is an equal opportunity employer and values diversity in our workforce. We encourage all qualified candidates to apply.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $36 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Salary: $27 - $28 / hour Hours: Monday & Friday: 9am-6pm, Tuesday-Thursday: 10am-7pm What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary As a Receptionist, you will establish a warm, welcome, and professional atmosphere for all clients, recruits, customers and employees. You will be the first impression to all and will assist with operating the phones in addition to being the point of contact for all visitors, making sure guests feel comfortable and secure throughout their visit. Key Responsibilities: • Welcomes and acknowledges all guests., • Notify meeting host of all guests arrivals., • Anticipates and addresses guests' needs., • Answers incoming telephone calls and transfer as needed/requested., • Monitors and replies to all incoming emails in a timely manner., • Notify all necessary departments of pop-up/last minute reservations or cancellations., • Notify Office Services of out-going mail or inter-office mail to be picked up at reception., • Escorts clients to their meeting destinations., • Ensures all visitor names are added to Envoy., • Edits and sends the Daily Bulletin of visitors for the current day., • Sends out a Weekly Bulletin that includes all upcoming events, visitors coming to the office the following week and new hires., • Distributes permanent ID badges and loaner badges as needed., • Check that the supplies in all conference rooms on the Reception floor are fully stocked at least three times daily at 8am-9am, 12pm-1pm and 4pm-5pm., • Ensure all client meetings have an onsite contact., • Responsible for booking and confirming conference room and visiting office reservations as a CRC team member. This includes but is not limited to:, • Maintain conference room calendar in EMS, • Create and/or manage reservations and bookings in EMS, • Sends Visiting office welcome letters to all visitors for the following day, • Vet and confirm firmwide reservations to ensure IT info is correct, • Vet services and other requests in the EMS dashboard, • Ensure all entered billing codes are accurate in EMS, if not, reach out to meeting host for correct billing information, • Approve and assist with Visiting Office requests in OfficeSpace, • Reach out to the meeting host in order to move meetings and accommodate pending conference room requests, • Placing admin holds on conference rooms and removing visiting offices as needed, • Promotes team work and quality service through daily communications and coordination with other departments., • Develops and maintains positive working relationships with others, and support team to reach common goals., • Ensures front desk work area is kept clean and in an orderly state at all times., • Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit., • Acts as first point of contact for all activities and emergencies in the Reception area., • Ability to memorize FAQ‘s and speak knowledgably about the building and surrounding areas, transportation, local restaurants, and New York ‘happenings’., • Distributes car vouchers as needed., • Performs other duties as assigned.Preferred Qualifications:, • A genuine sense of hospitality, with a commitment to delivering exceptional service., • Excellent oral and written communication skills., • Excellent organizational skills, with the ability to work under pressure, prioritize, and ability to multitask., • Strong computer skills and knowledge of office technology/equipment., • A good understanding of greeting clientele and the special role of a Hospitality Ambassador within a corporate environment., • Discreet, ethical and committed to maintaining a high degree of confidentiality., • Act as a role model for new staff members and maintain a professional disposition at all times., • Punctual, dependable and dedicated to achieving excellence, down to the smallest of details., • Proficiency in computer software programs, including MS Office and EMS is a plus., • Ability to stand/walk for extended periods of time. Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Req ID: 1517567 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Job Description We are looking for hosts to join our team here at WS New York! This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We are extremely excited to build this team and create memorable experiences for all. Responsibilities: • Maintains a high level of hospitality and professionalism with each Team Member, guest and member, • Protect privacy of our guests, members and team Members at all times, • Support with welcoming and seating guests, • Developing and maintaining relationships with current members on a name to name basis, • Ability to be resourceful, calm and proactive when issues arise, • Knowledge of menu items, tables and seat numbers, • Execute opening and closing procedures, • Make guests feel comfortable while waiting, • Create or alter reservations for private bookings, events, and restaurants, getting approval if needed, • Be ready and willing to fill in where needed to ensure our high service standards and efficiency of operations by helping other team members as needed, • Professional correspondence via email, phone calls both internally and with guests, • Ensure all bathrooms are kept clean and properly stocked., • Support of the concierge team Requirements: • Experience working with a door team in a fine dining and/or hotel environment, • Positive attitude, a sense of responsibility and ownership of the position, • Appetite for creating memorable experiences for our guests and members, • The ability to stay calm and positive under pressure, • Detail oriented with writing, communication and phone etiquette skills, • Team oriented with a strong sense of punctuality, reliability and professionalism, • Computer literacy and proficiency with Microsoft Office, • Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high-volume atmosphere, • Must display the image and philosophy set forth by the owner and restaurant management, • Fluent in both written and spoken English, • Be able to safely lift and easily maneuver items up to 30 pounds, • Be able to work in standing position for long periods of time, • Must be comfortable with repetitive motions (such as walking, bending and standing), • In accordance with the NYC Covid-19 Vaccine Mandate, all employees of a food establishment must show proof of the Covid-19 Vaccine WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description Hosts needed! About Wayan: In early February 2019, Cedric Vongerichten (Perry Street) introduces Wayan, a French Indonesian restaurant in Manhattan's Nolita neighborhood. Cedric and his wife, Ochi along with Ezra William are partners in the new restaurant, offering approachable dishes that highlight the vibrant flavors of Ochi's birthplace, Jakarta, with a modern French flair. Dishes are meant to be shared and enjoyed along with refreshing cocktails that highlight Indonesian ingredients as well as a global, accessible list of wines. Designed by Rockwell Group, the 80-seat space is both transportive and intimate, featuring lush greenery, rustic teak paneling and authentic carved wood pieces from Indonesia for a tropical-meets-downtown vibe. Taking its name from the Balinese term for "first born,” Wayan opens for dinner first with all-day service to come Press: New York Times (Critic's Pick) - Eater New York - Please review bellow the job description for the desired position prior to sending us a resume. • Hourly based on experience, • Full Availability, • Must answer phone calls and take phone reservations., • Flexible availability on nights, weekends, and holidays., • Employee must perform opening and closing duties required of them, • Must be knowledgeable about the food menus along with the items’ preparations, ingredients, and sourcing, • Employee is to be personable and engaging with guests., • Professional verbiage and a positive attitude are required., • Must be able to multitask and remain calm in a high stress situation, • Applicant must have superior communication skills., • Hosts must be willing to work together with their Front of House and Back of House teammates., • Must be willing to assist in maintaining the cleanliness and organization of the restaurant, • Position will require the employee to climb up and down stairs multiple times throughout a shift

Job DescriptionBusiness Unit: Company 3 Position: Client Services Representative Location: New York, NY (Onsite) *Pay Range: $20.00 USD hourly POSITION SUMMARY: Company 3's Client Services Team is driven by a commitment to maintain its reputation at the forefront of the industry by providing the most gracious and savvy hospitality possible. The client service team is responsible for attending to client and artist’s needs such as preparing coffee, serving drinks, ordering and serving meals. In addition, they maintain the cleanliness of the kitchen area and ensure it is fully stocked. The ideal candidate must be able to multitask, communicate and prioritize effectively under pressure, and should possess a genuine interest in providing exceptional service in a fast-paced creative workplace. MAIN DUTIES: As a Client Services Representative, you will build excellent client relations by creating a warm and inviting working environment. You will set up daily coffee and breakfast set ups, restock communal snacks and beverages. You will oversee all steps of service during supervised sessions, including greeting clients, ordering meals, preparing food and beverages and ensuring that visitor and staff requests are fulfilled with the utmost professionalism. You will maintain cleanliness and organization in kitchen and common areas. Other duties include: • Order supplies and miscellaneous goods while maintaining a budget., • Plan and execute weekly events such as in house client happy hours and mid-day treats., • Plan and execute celebrations for birthdays and holidays., • Work with the larger Client Services team to plan and execute larger annual parties., • Order client gifts, handle reservations for client dinners., • Prepare Welcome Baskets for new clients., • Work directly with Operations to optimize efficiency within the department., • Ability to anticipate needs and shift priorities in a fast-paced, high-stakes environment; adaptability; acute attention to detail., • Self- starter with an artistic eye and exceptional interpersonal skills., • Excellent judgment and discretion; ability to maintain polished and mature demeanor while attending to VIP clients., • Ability to listen, communicate well, and make connections. ABOUT THE COMPANY: Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more. Diversity and Inclusion at Company 3: Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self. It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process. *The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply. The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws. This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by June 17, 2026. Powered by JazzHR 8a0Crj8liH

Job DescriptionRestaurant Assistant General ManagerNew York, NY Job Description:We are seeking a dedicated and experienced Fine Dining Restaurant Assistant General Manager to support the daily operations of our upscale dining establishment. The ideal candidate will have a strong background in hospitality management, exceptional customer service skills, and a passion for delivering an extraordinary dining experience. This role involves assisting the General Manager in overseeing all aspects of the restaurant, ensuring that both guests and staff thrive in a vibrant and professional environment. Key Responsibilities: • Assist the General Manager in overseeing daily operations, including staffing, inventory management, and financial performance., • Lead, train, and motivate the front-of-house team to provide exceptional service and maintain high standards of food and beverage quality., • Monitor guest feedback and address concerns promptly to enhance the overall dining experience., • Collaborate with the culinary team to ensure seamless service and high-quality food presentation., • Manage reservations and guest flow to optimize seating arrangements and minimize wait times., • Conduct regular inspections of the dining area to ensure cleanliness, organization, and adherence to operational standards., • Assist in developing and implementing marketing strategies to promote special events and seasonal offerings., • Support the General Manager in budget preparation, cost control, and financial reporting to maximize profitability.Qualifications:, • Minimum of 3-5 years of experience in restaurant management, preferably in a fine dining environment., • Strong leadership and interpersonal skills, with the ability to inspire and develop a high-performing team., • Excellent communication skills and a customer-focused mindset, dedicated to creating memorable dining experiences., • Proven ability to analyze financial performance and implement effective cost-control measures., • In-depth knowledge of food and beverage operations, including menu development and wine pairing., • Flexibility to work various shifts, including evenings and weekends.Join our team and contribute to creating an exceptional dining atmosphere where guests can enjoy exquisite cuisine and outstanding service! #NYJOBS#NYRESTAURANTJOBS#NYRESTAURANTMANAGERJOBS#NOWHIRING#GECKOTRISTATE#GECKOHOSPITALITY

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager. • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel, • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system, • Takes and manages reservations in restaurants that allow reservations, • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability, • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server, • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency, • Performs other duties as required or assignedQualifications, • 1+ year of experience in a high-volume restaurant, • Basic computer skills, • Excellent communication skills, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Job Description About Corner Table Corner Table Restaurants (CTR), the company behind The Smith, has a simple mission: make people happy. We are passionate about taking great care of our employees, our guests, and our community. We are obsessed with building a positive, empowering, and supportive culture. By working closely with local farmers and purveyors that we trust, CTR serves delicious food and drinks people crave to millions of guests each year. With many more locations launching in the coming years, our team is growing fast, and we’re looking for smart, upbeat, authentic people to join us! About The Smith The Smith is an extremely popular casual neighborhood brasserie – in fact, several of our locations are among the Top 100 busiest restaurants in the US! The menu features bistro classics, seasonal fare, and craft cocktails. Our signature lively atmosphere makes The Smith a versatile setting for an after-work bite, drinks on the town, a birthday bash, a working lunch, a bountiful brunch, or an I-don’t-want-to-cook-tonight night. The Position: Host • Greet all Smith guests by being attentive to them as soon as they walk through the door, • Create a welcome environment for guests, when appropriate refer to guests by their names., • Say yes! Always try to find ways to accommodate a request., • Guide guests to their tables with menus., • Manager the floor plan and pay special attention to reservations and ensure they are seated in a timely manner., • Clean, organize, and stock menus at host area., • Answer phone and answer questions concerning the menu and the restaurant., • You exemplify the highest standards of honesty and integrity., • You are highly confident in your abilities and are detail-oriented., • You are a team player and have excellent communication skills., • You genuinely get joy out of making people happy and are able to have fun while working, • You have a love and passion for the hospitality industry., • Learning about food and beverage excites you., • You are willing to go above and beyond to please guests., • Competitive salary, • Bonus opportunity, • Comprehensive benefits plan, including medical, dental, vision and life insurance, • 401K plan with company match, • Employee Assistance Program, • Gym Discounts, • Commuter benefits, • Bring a friend to work bonus, • Generous paid time off At Corner Table Restaurants, each person brings their own perspectives and experiences. We strive to create an environment that is consciously inclusive, psychologically, and physically safe, and ensures everyone can be heard and valued. Diversity, equity, and inclusion in the workplace are essential to living our Core Values. We create and promote a culture that advocates for the equality of everyone, and it is our mission to continually maintain an environment where all our team members and guests belong, are respected, and thrive while being their best authentic selves. Corner Table Restaurants is an Equal Opportunity Employer

Job DescriptionDescription: POSITION SUMMARY: The host/hostess welcomes guests and seats them at tables. KEY RESPONSIBILITIES: • Provide guests with menus, • Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings, • Speak with guests to ensure satisfaction with food and service, or to respond to questions and complaints, • Answer telephone calls and respond to inquiries or transfers calls, • Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and guests’ concerns are addressed, • Inspect dining and serving areas to ensure cleanliness and proper setup, • Inform guests of establishment specialties and features, • Receive and record guests' dining reservations, • Inspect restrooms for cleanliness and availability of supplies and cleans restrooms when necessary QUALIFICATIONS/SKILLS: • Excellent communication skills to connect effectively with customers and co-workers, • Possess the ethics and positive attitude that support our values and culture, • Ability to multi-task, prioritize, and organize EDUCATION AND/OR EXPERIENCE: • Must be at least 21 years of age, • Minimum of 1 years’ experience ESSENTIAL PHYSICAL FUNCTIONS: • Must have the ability/stamina to work a minimum of 20 hours a week., • Ability to stand/walk for 8-10 hours per day., • Must be able to lift and carry up to 50 lbs., • Will frequently reach, feel, bend, stoop and carry, • Must be able to work in both warm and cool environments, indoors and outdoors., • Must be able to tolerate higher levels of noise from music and guest traffic., • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish Requirements:

Job Description To quick apply to this position, text SP4152 to (425) 961-9911 Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we’re looking for: NIGHT AUDITOR / GUEST SERVICES AGENT We’re about the friendliest company you’ll ever come across—and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. As Night Auditor, you are responsible for maintaining our lofty guest standards overnight and ensuring the property is safe and secure as well. What to expect: Here are a few things that will make your days full and rewarding: • Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests., • Assist arriving and departing guests with their luggage to and from guest rooms., • Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs., • Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions., • Completing group pre-registrations and blocking room reservations, as well as pre-registering VIPs., • Maintaining knowledge of current hotel rates, sales strategies, current special rates and types and locations of available rooms., • Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches. Your experience and qualifications: • Associates degree or equivalent from a two-year College or Technical School; or six months to one year related experience and/or training., • Working knowledge of Microsoft Windows and Office., • Ability to effectively interact with all hotel guests and team members in a polite and positive manner., • Ability to quickly assess situations and create effective resolutions to problems., • Possess a passion to provide excellent customer service. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: • Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.), • Hotel discounts, • Food & Beverage discounts, • Learning & growth opportunities, • Special events & celebrations Pay: $26.78 - $27.80 per hour Status: Full Time

Job Description A high-profile hospitality brand is seeking a polished, high-energy Maitre d’ to lead the front door team and serve as the first impression for thousands of guests daily. Located within a historical landmark in midtown NYC, this restaurant is surrounded by architectural grandeur, world-class retail, and nonstop movement. This role is ideal for a hospitality professional who thrives in high-volume environments and understands how to balance warmth with precision. The Maitre d’ will oversee guest flow, manage reservations and walk-ins, coordinate with FOH leadership, and set the tone for an elevated yet approachable dining experience from the moment guests arrive. Desired Qualifications: • minimum 5 years of high-volume maitre d' experience, • excellent communication & decision-making skills, • ebullient attitude and engaging presence, • a love of hospitality and service of others Required Skills: • Reservations platforms expertise (Opentable, 7rooms, Resy), • POS software proficiency, • Food and beverage competency Benefits: • Comprehensive health care package, • discretionary bonus structure, paid vacation and sick time, • $30 to $35 per hour plus tips

Job Description JOB DESCRIPTION | HOST Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we’re looking for passionate, upbeat Hosts to join our team! If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we’ll provide the rest! Why You’ll Love Working With Us * A culture that celebrates teamwork, diversity, and genuine hospitality * Great earning potential and career growth opportunities * Dining discounts for you (and your favorite people!) * Commuter benefits & health coverage options * A place where your personality matters as much as your skills What You'll Do * We believe in Warm Latin Hospitality, especially during first and last impressions * Welcome every guest like they’re walking into your home * Ensure every guest feels genuinely cared for in-person, over the phone, or a 3rd party vendor * Follow our Service Steps as outlined * Maintain all Health and Sanitation Standards * Keep a "never walk past a napkin on the floor" mentality * Manage the flow of the restaurant by balancing reservations, walk-ins, and table turns with confidence and grace * Anticipate guest needs — from special occasions to accessibility or seating preferences — and make them feel truly cared for * Answer phones and handle inquiries with professionalism, enthusiasm, and attention to detail * Assist with takeout/delivery/catering orders, ensuring accuracy and hospitality even beyond our doors * Communicate constantly and quietly with Management and service staff to ensure seamless service for all guests * Handle cash and POS transactions accurately and responsibly * Participate in pre-shifts, trainings, and team meetings — because we grow together * Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu Interested? Walk in any day of the week between lunch and dinner service (2-5 PM) Ask for a manager; we never miss the chance to meet top talent. Skills and Qualifications * Guest Service Experience - 1 Year preferred * Ability to multi-task while staying calm, cool, and collected * Kill them with kindness * Ability to stand on your feet through a shift * High School Degree or GED required COMPETITIVE PAY Consistent with experience Supplemental Pay Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job DescriptionDescription: Motek, part of Happy Corner Hospitality Collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued customers. Our commitment to excellence extends to every aspect of our operations, and we are currently seeking passionate individuals to join our front of house team. Reports to: General Manager Position Summary: The Maître D’ oversees the guest service area at Motek, focusing on managing reservations, welcoming and seating guests, and ensuring smooth communication between front-of-house and kitchen teams. This role also involves ensuring the functionality and consistency of reservation platforms like SevenRooms across all venues. The Maître D’ plays a key role in creating exceptional guest experiences while maintaining service standards, addressing guest concerns, and fostering team collaboration. Responsibilities: • Ensure the guest greeting process is managed professionally to create a positive first impression., • Address and resolve guest inquiries, special requests, or complaints promptly and professionally., • Enhance the guest experience by leveraging reservation platforms to personalize service and recognize returning guests., • Support the execution of special events, group reservations, and private dining experiences., • Oversee the functionality of reservation platforms (e.g., SevenRooms), ensuring systems align with no-show, cancellation, and reservation policies., • Regularly audit and update the platforms to reflect accurate table availability, operational hours, and special events., • Monitor compliance with reservation-related policies and address discrepancies promptly., • Train and mentor hosts/hostesses on effective use of reservation systems, including recording guest details, adding notes and tags, and maintaining accurate profiles., • Build a comprehensive guest book to support consistent and high-quality guest service., • Collaborate with managers at each venue to standardize reservation processes and ensure alignment with best practices., • Coordinate with front-of-house and kitchen teams to ensure smooth communication and service execution., • Act as a key point of contact for resolving operational challenges related to reservation systems or guest flow., • Competitive pay., • Wages paid weekly., • Growth opportunity., • 401k savings plans., • Medical, dental and vision insurance., • Employee discounts. Requirements:, • 2+ years in a senior guest service, Maître D’, or reservations leadership role, • Strong experience managing high-volume reservations and guest flow, • Advanced knowledge of reservation platforms (SevenRooms), • Proven ability to deliver personalized, high-level guest experiences, • Experience handling guest complaints, VIP requests, and service recovery, • Experience supporting special events, group dining, and private events, • Ability to train and lead host/hostess teams, • Strong collaboration with front-of-house, kitchen teams, and management, • Excellent communication, organization, and problem-solving skills, • Knowledge of health, safety, and cleanliness standards

Job Description The Guest Relations Specialist position offers a unique opportunity for individuals seeking hands-on experience in the hospitality industry. Under the guidance of the Guest Relations Manager, the Guest Relations Agent will gain valuable insights into the world of guest relations, ensuring that every guest's stay is exceptional. This role provides a platform to learn, grow, and make a significant impact in the luxurious environment of the hotel. Objectives: Guest Satisfaction: Assist in providing a seamless and personalized experience to guests, aiming to exceed their expectations and ensure their satisfaction. Operational Systems: Computer skills to learn and navigate SAP to assist with room allocation, upgrade, updating notes. Operate email and manage the Guest Review Management (Review Pro) /Incident Software (HUB). Concierge Services: Assist guests in providing information, recommendations, and booking services for guests, ensuring they have access to the best local experiences. Communication: Speak with others using clear and professional language; answer telephones using appropriate etiquette. Enhance communication skills by interacting with guests, addressing their needs, and ensuring prompt resolution of any issues or concerns. Problem-Solving: Develop the ability to quickly identify and resolve guest complaints or issues to maintain a positive atmosphere. Cultural Awareness: Gain a deeper understanding of cultural sensitivities and expectations to ensure international guests feel comfortable and respected. VIP Services: Support the special needs of VIP guests, including creating VIP Arrivals list and arranging / assist with delivering amenities, reservations, and personal touches to create an unforgettable experience. Greeting VIP guests and serving as a point of contact for handling their needs throughout their stays. Property Knowledge: Acquire in-depth knowledge of the hotel's facilities, services, and local attractions to provide guests with accurate information. Team Collaboration: Work closely with various hotel departments, such as Front Office, Housekeeping, F&B, and Engineering to coordinate guest requests and ensure a seamless stay. Develop and maintain positive working relationships with others; support team to reach common goals.

Job Description THE ROLE: Hospitality Leads are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day! A Hospitality Lead is the ambassador of The Escape Game and Great Big Game Show experiences. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent Hospitality Lead is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest’s feelings and needs to make sure they have a great experience. You are the bookends of each guest’s experience – their first and last impression of The Escape Game and Great Big Game Show. HOW HOSPITALITY LEADS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using the Party Host Practices ○ Prepare the party venue ○ Connect with guests ○ Keep the energy high ○ Customize the experience ○ Make sure everyone leaves happy ● Using the Hospitality Habits ○ Courtesy ○ Cleanliness ○ Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: ○ Checking in guests ○ Coordinating game start times with Team Leader ○ Answering the phone ○ Accurately booking reservations ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Introducing guests to their Game Guide or Host ● Using the Steps for Creating Fans ○ Extend the invite ○ Keep the party going ○ Encourage party favors ● Immediately and graciously resolving service failures

Job DescriptionAbout Peak Peak is reimagining what a reservation can be — not a placeholder, but a ticket to an experience. Built in partnership with The Parker Palm Springs, a Leading Hotel of the World, we're a small remote team (~10 people) bringing hospitality-grade technology to one of the best dining scenes in the country. We're early, we're growing, and the work you do here will be visible and meaningful from day one. About the role This is a field-based Customer Success role owning our New York City market. You'll be in restaurants; working alongside owners, GMs, chefs, and front-of-house teams to make sure Peak is delivering real value to their business every day. You're not a support ticket. You're a trusted advisor. The restaurants in your portfolio will rely on you to help them get more out of the platform, improve their guest experience, and grow. You'll start by mastering onboarding and launch, then evolve the role into a full account management function; coaching customers, identifying expansion opportunities, and shaping how Peak serves the NYC market. What you'll do * Guide new restaurant partners through onboarding, from initial setup to confident, independent use of Peak * Run hands-on training sessions with diverse teams — front-of-house staff, managers, and ownership * Serve as the primary point of contact for your portfolio of NYC accounts, visiting restaurants on a proactive cadence and when issues arise * Monitor account health to get ahead of churn, and coach customers on features that drive measurable impact * Identify natural upsell and expansion opportunities and collaborate with sales to close them * Feed NYC customer insights back to product and leadership — you'll be a key voice in how we develop the platform What you bring * 3–4 years in a customer-facing role — customer success, account management, or client services * You communicate clearly and adapt quickly, whether you're explaining a technical issue to a chef or presenting a business case to an owner * You're comfortable walking into a busy restaurant during dinner service and getting things done * You're self-directed and manage your own time and territory without needing a lot of hand-holding * Based in New York City with reliable access to transportation across the five boroughs You'll stand out if you have * Hands-on experience in restaurant or hotel operations — if you've managed a dining room or worked in F&B, you already understand our customers better than most * Familiarity with restaurant technology (POS systems, reservations platforms, or similar) * Experience building or formalizing customer success processes at an early-stage company We encourage you to apply even if you don't check every box. If you have a background in hospitality and are looking to transition into tech, we'd especially love to hear from you. Logistics * Field-based role in New York City; in-market travel required * Flexibility to meet customers when it works for them, including occasional early mornings or evenings Compensation Base Salary: $115,000 – $125,000 OTE (On-Target Earnings): $145,000 – $160,000 Variable Component: Up to $35,000 tied to retention and NPS/CSAT. As this role evolves there is also an opportunity to share in expansion revenue. Benefits: Health, dental, vision, commuter benefits, PTO Compensation Range: $115K - $125K

Job Description JOB TITLE: Front Office Ambassador REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Renwick Hospitality Group is looking for Hosts to join our opening team for a new restaurant & cocktail bar inside the Arlo SoHo. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests. Responsibilities: o Welcome guests to the venue o Provide accurate wait times and monitor waiting lists o Manage reservations o Escort customers to assigned dining or bar areas o Provide menus and announce Waiter/Waitress’s name o Greet customers upon their departure o Coordinate with wait staff about available seating options o Maintain a clean reception area o Cater to guests who require extra attention o Answer incoming calls and address customers’ queries o Assist wait staff as needed Requirements: o Previous work experience as a Host preferred but we are willing to train outgoing people the right attitude. o Understanding of restaurant etiquette o Familiarity with health and safety regulations o Experience in managing reservations o Demonstrable customer-service skills o Excellent communication skills (via phone and in-person) o Strong organizational skills with the ability to monitor the entire dining and bar area o Experience with a Reservation Management System is a plus

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionThe Beatrice Inn is seeking an outgoing, energetic, experienced hosts/hostess to join our team. This position requires the ability to handle a high volume, face paced environment while upholding our standards of service to ensure a memorable guest experience while upholding a professional appearance. A flexible schedule with night and weekend availability is a must. Ideal candidates will: • Plan the seating of the dining room via SevenRooms., • Oversee the dining room and make it a warm and welcoming place., • Ensure all guests have an exemplary dining experience., • Actively take and process reservations., • Answer incoming calls and questions., • Assist in coordinating the activities of dining room personnel to provide fast friendly service to guests., • Genuine passion for hospitality The Beatrice Inn is the traditional New York chophouse redefined. Owned by the lauded Chef Angie Mar, and her partner Melissa Merrill Keary, the Beatrice Inn is the edgy, underground version of the traditional New York chophouse. Chef Mar’s unapologetic and seductive approach to food is revolutionizing the way New Yorker’s experience meat. Her sommelier’s style to curating meat reads more like a wine list, showcasing the finest meats from around the world. Chef Mar seamlessly balances masculine cuts of meat with feminine herbs and fruit, insists on wet and dry ageing all her meat, serves whole birds and dramatic seafood towers with epic tableside presentation and large format dining, and of course dishes up her award-winning burgers alongside the specialty curated wine list and legendary cocktail bar. She ensures every dish evokes primal and decadent flavor balanced with approachable elegance. From the Beatrice Inn’s first incarnation as a New York prohibition-era speakeasy in the 1920s, to its 50-year run as an Italian red-sauce joint, to the legendary nightclub, New York’s diverse and ever-charismatic clientele have always had love for this West Village gem. From Zelda and F. Scott Fitzgerald having cocktails at the bar, or American tap dancer Paul Draper dancing on the table tops, today the Beatrice Inn continues to play host and welcome all of New York’s cast of characters.

Job DescriptionBenefits: • Competitive salary, • Free food & snacks, • Opportunity for advancement Responsibilities: Manage vehicle work with cooperate office Customer Service Professional Collect on unpaid rentals use a computer with business application Entry of new customer reservations Entry of new rental contracts on Corporate website Completion of rental contracts on Corporate website upon return of vehicle Inspect vehicle before rental and upon return Review logs and arrange for vehicle maintenance based on Corporate schedule Qualifications: Experience in driving vans to 26 foot box trucks all local, customer service, or other related fields. CDL not required but is a plus. Clean driving record Ability to handle physical workload Computer experience Detail Oriented Able to work based on deadlines Able to multi-task and work under pressure Ability to communicate thoughts clearly Command of English language both verbally and written Bilingual English/Spanish a plus Experience with Office Products (Outlook, Excel, Word) Experience with Gmail Able to follow directions Days & Times Office is open for business 7 days a week 7:30 am to 8 PM hours available Full time to qualified Persons showing good work ethics Salary commensurate on experience

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Supervisor assists Spa Management with daily operations, including team leadership, reservations, and guest services. Responsibilities encompass training, inventory management, payroll, scheduling, and financial reporting. This role also supports the management of the front desk, lounge, locker rooms, and ancillary facilities, such as fitness centers or pools, where applicable. The Supervisor communicates clearly with guests and staff to address their needs and concerns while maintaining exceptional customer service standards. Additionally, the Spa Supervisor facilitates the timely and effective resolution of any guest or employee partner issues that arise throughout the day. Effectively communicates with guests and spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s philosophy of “Flawless Service, Every Guest, Every Day” along with Spa policies and procedures., • Anticipate guest needs and maintain Spa and TRILOGY’s service standards, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and the spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Ensure proper daily coverage in all operational roles for seamless guest service experience., • Greet guests warmly, offering a welcoming atmosphere upon arrival. Use professional language and etiquette while providing comprehensive tours of the spa facility., • Provide extensive knowledge to thoroughly describe and guide guests through all spa services, treatments, retail products, and amenities., • Responsible for daily spa operations, including opening and closing functions, cash handling procedures, general facility maintenance, and nightly point-of-sale bank audit reconciliation., • Oversee the Spa Attache team to ensure that spa and salon appointments are booked professionally and accurately according to guest preferences while managing the appointment schedule for maximum booking opportunities., • Ensure the spa team consistently delivers exceptional service by utilizing training materials for new and existing protocols, monitoring performance, documenting compliance with service standards and policies, and motivating the team toward success., • Ensure Spa Attaches receive proper training and support and are informed about treatments, groups, and other promotions., • Lead by example in promoting, selling, and upselling spa services, packages, and retail products to guests., • Maintain cleanliness in the spa facility, lounges, and retail area throughout the day., • Execute and communicate promotions, including developing marketing links from the spa booking system., • Ensure the spa team adheres to safety, sanitation, and disinfection standards by properly cleaning and sanitizing products, rooms, tools, and equipment in compliance with TRILOGY and state regulations., • Resolve guest concerns and communicate any complaints or maintenance issues to Spa Management., • Assist Spa Management with departmental scheduling needs., • Support Spa Management in maintaining provider licenses and renewals., • Participate in regular inventory processes with Spa Management to ensure sufficient stock levels of retail and professional supplies., • Assist in monitoring inventory, ordering product supplies, and preparing end-of-month reports., • Conduct daily inspections of the treatment room checklist, noting inconsistencies while collaborating with the spa support staff., • Support Spa Management in achieving monthly sales goals., • Assist the Spa Management with interviewing, hiring, onboarding, and training processes., • Provide support to the Spa Management team during all Group and VIP events., • Attend all relevant spa and hotel/resort meetings, such as staff meetings, hotel pre-con meetings, daily stand-ups, and weekly operations meetings., • Must have a minimum of 2-year College associate’s degree or any other combination of education, training, and experience that provides the required knowledge, skills, and capabilities., • Previous Supervisory experience preferred., • At least 1-3 years’ experience in customer service, spa, hospitality, sales, and/or retail., • At least 1 year of luxury retail sales experience., • Must be sales-driven and have a customer service-oriented personality, as the position requires making spa/product recommendations and selling products and services., • Must be polished, professional, and strong command of written and verbal English., • Must be organized, proactive, and highly attentive to detail., • Must be proficient in Microsoft Office (Outlook, Word, Excel)., • Previous experience with Booker, Book4Time, Spa Soft preferred., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off

Job Description Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 17 facility locations, including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. JOB SUMMARY: To oversee front desk and assist members and prospects on the phone and in person and to greet members and ensure that they receive a 5 Star member experience while at the club. RESPONSIBILITIES: • Establish and maintain 5 star rapports with all members and guests entering and exiting the club as well as via phone and any other contact., • Competency in all functions of APTUS including Scheduler, POS, shift reconciliations, member statements and notes, Member check-in, etc., • Telephone message competence: recording clear, correct messages and discerning importance (timeliness) of calls. Familiar with Broadview phone system including voicemail, • Responsible to make absolutely certain that closing procedures are followed each night, • Towel supply laundered, dried, replenished and monitored., • Maintain neat and well-stocked work area for efficient desk operation and customer service, • Assist with courtesy calls and balance due, • Answers incoming telephone calls and transfer them to the appropriate party, • Schedule court reservations, private lessons, • Develop and maintain cooperative work relationships with others, • High school Diploma or equivalent, • Demonstrated knowledge of SPORTIME programs, services, policies and procedures, • Ability to explain all lessons, programs, memberships and promotions to prospective and existing members, • Excellent guest service skills, • Solid computer skills (Microsoft applications) a MUST, • Ability to listen to and understand information, • Ability to communicate verbally and in writing so that others will understand, • Ability to work under pressure, • Ability to multi-task, • Ability to keep information confidential Salary: $24.00 per hour commensurate with experience Benefits: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime’s group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees’ gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match – Employees are eligible to enroll in Sportime’s 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender(including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Note to Recruiters and Placement Agencies: Sportime Clubs, LLCdoes not accept unsolicited agency resumes from Recruiters or Placement Agencies and will not pay fees to any third party organization associated with such resumes. Please do not forward unsolicited agency resumes to Sportime’s website or to any Sportime Clubs, LLC employee Powered by JazzHR E7OqNVoXqJ