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  • Direct Support Professional - Specializing in Transitional Support
    Direct Support Professional - Specializing in Transitional Support
    4 hours ago
    Part-time
    Manhattan, New York

    Do you value working for an organization that is truly driven by its mission? Are you excited at the prospect of being able to be a positive presence in a person's life? Does exploring different corners of New York City to find interesting things to do and forming meaningful relationships sound like a dream job? Are you looking for FLEXIBLE work that can fit into your schedule? If your answer is yes to the above, then you are in the right place! Job Path supports autistic people and people with developmental disabilities as they make choices about their lives and play valued roles in their communities. We are seeking energetic, responsible, and creative people to provide one-on-one support in various community settings in Brooklyn, Queens, Manhattan and the Bronx. The mission of the [Community Connections](https://www.jobpathnyc.org/community-connections/) program at Job Path is to ensure that people with developmental disabilities are visible in society and are recognized as equal citizens. We work one-on-one with people using a true person centered approach in order to foster relationships between people and their communities. We are looking for DSPs to work with participants who are new to JobPath as they are coming in through our transitional programs. Our cohort changes and we support people all throughout the city but at the moment we have participants located in ++Manhattan, Queens, and Brooklyn++. Our current cohort has participants who are interested in ++ sports and fitness, creative arts (animation, digital arts, physical arts, etc.), computers, and performing arts (singing, acting, writing), among other interests++. Our cohort has a range of personality and communication styles so we welcome anyone to apply but ideally we are looking for DSPs who are willing to help these participants adjust to our day hab program and build their programming. Days and times will vary depending on but we can also supplement hours with other open shifts in the department. Typical shifts are 9am to 3pm or 10am to 4pm, though there is variability in schedules based on the needs of the people we support. If you are only interested in weekend or overnight support work, please visit our [Residential Direct Support Professional](https://jobpathnyc.applytojob.com/apply/Ix5YyiaXMs/Residential-Direct-Support-Professional) listing. Areas of responsibility include: ++ Direct Support ++ • Providing individualized supports to connect people to their communities and help them to become contributing community members, • Working with family and community members, develop connections to community organizations, • Providing assistance at volunteer jobs, classes, social events and other community activities, • Helping individuals meet their personal and professional goals, • Building self-esteem by doing things together, rather than doing for, • Providing opportunities for new experiences, • Encouraging individuals to make choices and decisions in all areas of their lives, and providing the opportunities to learn how to make decisions, • Supporting people in social situations to learn to feel comfortable and confident with others through appropriate interactions and build positive relationships, • Putting aside personal beliefs to ensure that the person you are supporting has the opportunity to have the life they want for themselves ++ Working in a team ++ • Ensuring communication with supervisor is clear, concise and honest, • Offering support, respect, and feedback to other team members, • Attending staff meetings and contributing professionally, • Sharing and contributing ideas, knowledge, questions ++Health & Safety++ • Being aware of and competent in dealing with medical needs eg. seizures, health concerns, allergies etc., • Providing physical supports, such as pushing a wheelchair or helping a person to eat, in a dignifying and respectful matter ++ Documentation/Communication ++ • Completing case notes, monthly summary notes, and timesheets via online portals by assigned deadlines, • Following up with required documentation as detailed by your supervisor In order to succeed in this position, applicants must be dynamic and flexible in order to go with the flow of people's ever changing lives. Some of the people we support use wheelchairs or require other physical supports. In order to ensure that all people in the Community Connections program have an equal opportunity to have a full life, applicants must be open to providing physical supports if necessary. Qualifications: High school diploma or GED, written and spoken English. Prior experience a plus, but not essential. We are seeking candidates who enjoy active, "people-oriented" work and are sensitive to the needs and preferences of people with disabilities (this includes applicants who themselves are autistic or have disabilities). Must have basic computer skills, such as ability to respond to e-mails, submit electronic timesheets, and complete case notes through an electronic health record system. This position would be one-to-one through the [Community Connections](https://www.jobpathnyc.org/community-connections/) department. Rate of Pay: $19.44 per hour Benefits: Work/Life Assistance Program (EAP), ability to contribute to pre-tax commuter and medical FSA plans, 403b retirement plan with employer match after two years of employment Health, dental, and enhanced short term disability insurance available to employees who average 28 hours of work per week after a six-month measurement period. To Apply: Job Path seriously reviews all application materials. Please submit your resume and thoughtful questionnaire responses via our jobs board: Or, send via fax to 212-921-5342 or mail to: Job Path Attn: Hiring Manager 256 West 38th Street 2nd Floor New York, NY 10018 *Please note: Only applicants we feel meet requirements of the position will be contacted for an interview. ++No calls please++. Please choose one method of submission. Job Path is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on races, color, creed, national origin, sex, age, disability, marital status, sexual orientation, employment, or citizenship status.* *Please be aware that Job Path requires all employees who use their personal cellular phones for work purposes to enroll in Job Path's Mobile Device Management system. Whistleblower policy: https://www.jobpathnyc.org/code-of-conduct/#whistleblower Department: Community Connections

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  • Remote Administrative Assistant
    Remote Administrative Assistant
    3 days ago
    $27–$35 hourly
    Full-time
    Manhattan, New York

    About Us: Central Plaza offers a 24-hour residential treatment program designed to maximize independence and support reintegration into the community. Our Recovery-oriented services utilize evidence-based practices to promote and foster mental health and wellness. Job Summary The Remote Administrative Assistant provides administrative and clerical support to ensure the efficient operation of the residential treatment home's daily activities. This role supports management and clinical staff by coordinating schedules, maintaining confidential records, handling communications, and assisting with general office operations while working remotely. Key Responsibilities Manage incoming emails, phone calls, and correspondence professionally. Schedule meetings, appointments, and staff calendars. Maintain accurate electronic client and administrative records while ensuring confidentiality. Prepare reports, letters, spreadsheets, and other documents. Assist with data entry, document filing, and record management. Coordinate virtual meetings and take meeting minutes when required. Monitor office supplies and assist with purchasing requests. Support onboarding and administrative tasks for new employees. Communicate with staff, vendors, and external partners in a professional manner. Perform other administrative duties assigned by management. Qualifications High school diploma or equivalent; associate's degree preferred. Previous administrative or office support experience preferred. Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace. Excellent written and verbal communication skills. Strong organizational and time-management abilities. Ability to work independently and maintain confidentiality. Experience in healthcare, behavioral health, or residential treatment settings is an asset. Skills Administrative support Calendar management Data entry Document preparation Customer service Time management Attention to detail Confidential records management Team collaboration Problem-solving Work Environment Fully remote with reliable high-speed internet. May require occasional virtual meetings during standard business hours. Must maintain confidentiality and comply with organizational policies regarding client information.

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  • Direct Support Professional
    Direct Support Professional
    6 hours ago
    Part-time
    Manhattan, New York

    Do you value working for an organization that is truly driven by its mission? Are you excited at the prospect of being able to be a positive presence in a person's life? Does exploring different corners of New York City to find interesting things to do and forming meaningful relationships sound like a dream job? Are you able to work at least three days per week? If your answer is yes to the above, then you are in the right place! Job Path supports autistic people and people with developmental disabilities as they make choices about their lives and play valued roles in their communities. We are seeking energetic, responsible, and creative people to provide one-on-one support in various community settings in Brooklyn, Queens, Manhattan and the Bronx. The mission of the [Community Connections](https://www.jobpathnyc.org/community-connections/) program at Job Path is to ensure that people with developmental disabilities are visible in society and are recognized as equal citizens. We work one-on-one with people using a true person centered approach in order to foster relationships between people and their communities. Direct Support Professionals who work in the Community Connections program are part of a team that works with people with a multitude of interests and with varying support needs. Shifts typically take place on weekdays during the day. Typical shifts are 9am to 3pm or 10am to 4pm, though there is variability in schedules based on the needs of the people we support. If you are only interested in weekend or overnight support work, please visit our [Residential Direct Support Professional](https://jobpathnyc.applytojob.com/apply/TgLgfBnkJA/Residential-Direct-Support-Professional) listing. Areas of responsibility include: ++ Direct Support ++ • Providing individualized supports to connect people to their communities and help them to become contributing community members, • Working with family and community members, develop connections to community organizations, • Providing assistance at volunteer jobs, classes, social events and other community activities, • Helping individuals meet their personal and professional goals, • Building self-esteem by doing things together, rather than doing for, • Providing opportunities for new experiences, • Encouraging individuals to make choices and decisions in all areas of their lives, and providing the opportunities to learn how to make decisions, • Supporting people in social situations to learn to feel comfortable and confident with others through appropriate interactions and build positive relationships, • Putting aside personal beliefs to ensure that the person you are supporting has the opportunity to have the life they want for themselves ++ Working in a team ++ • Ensuring communication with supervisor is clear, concise and honest, • Offering support, respect, and feedback to other team members, • Attending staff meetings and contributing professionally, • Sharing and contributing ideas, knowledge, questions ++Health & Safety++ • Being aware of and competent in dealing with medical needs eg. seizures, health concerns, allergies etc., • Providing physical supports, such as pushing a wheelchair or helping a person to eat, in a dignifying and respectful matter ++ Documentation/Communication ++ • Completing case notes, monthly summary notes, and timesheets via online portals by assigned deadlines, • Following up with required documentation as detailed by your supervisor In order to succeed in this position, applicants must be dynamic and flexible in order to go with the flow of people's ever changing lives. Some of the people we support use wheelchairs or require other physical supports. In order to ensure that all people in the Community Connections program have an equal opportunity to have a full life, applicants must be open to providing physical supports if necessary. Qualifications: High school diploma or GED, written and spoken English. Prior experience a plus, but not essential. We are seeking candidates who enjoy active, "people-oriented" work and are sensitive to the needs and preferences of people with disabilities (this includes applicants who themselves are autistic or have disabilities). Must have basic computer skills, such as ability to respond to e-mails, submit electronic timesheets, and complete casenotes through an electronic health record system*. This position be one-to-one through the [Community Connections](https://www.jobpathnyc.org/community-connections/) department. Rate of Pay: $19.44 per hour Benefits: Work/Life Assistance Program (EAP), ability to contribute to pre-tax commuter and medical FSA plans, 403b retirement plan with employer match after two years of employment Health, dental, and enhanced short term disability insurance available to employees who average 28 hours of work per week after a six-month measurement period. To Apply: Job Path seriously reviews all application materials. Please submit your resume and thoughtful questionnaire responses via our jobs board: Or, send via fax to 212-921-5342 or mail to: Job Path Attn: Hiring Manager 256 West 38th Street 2nd Floor New York, NY 10018 *Please note: Only applicants we feel meet requirements of the position will be contacted for an interview. ++No calls please++. Please choose one method of submission. Job Path is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on races, color, creed, national origin, sex, age, disability, marital status, sexual orientation, employment, or citizenship status.* *Please be aware that Job Path requires all employees who use their personal cellular phones for work purposes to enroll in Job Path's Mobile Device Management system. Whistleblower policy: https://www.jobpathnyc.org/code-of-conduct/#whistleblower Department: Community Connections

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  • Direct Support Professional
    Direct Support Professional
    22 days ago
    $18–$19.5 hourly
    Full-time
    Hackensack River Waterfront, Jersey City

    Hudson Milestones is searching for reliable and dedicated Direct Support Professionals (DSP). The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Benefits: We offer a comprehensive benefits package for *full-time employees* that may include: • Health, dental, and vision insurance, • 401(k) with company match after one year of employment, • Paid time off (vacation, sick days, & personal time), • Family Medical Leave Other Compensation (if applicable): • Bonuses and/ or incentives at the discretion of the Agency. Job Description: The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Responsibilities: • Responsible for reading, knowing and complying with all appropriate governing documents to include contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external., • Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual., • Completes and submits in a competent, and timely manner all reports, forms, and documentation as required by the agency and Division of Developmental Disabilities., • Understands basic developmental disabilities and learning styles, using motivation techniques to help clients improve in areas with behavioral or medical challenges., • Must complete all CDS trainings and refreshers as directed., • Attend staff meetings, all other relevant meetings and training as directed., • Assist clients with goal outcomes established on the Individual Service Plan (ISP)., • Responsible for reading the ISP and working within the documented expectation for client development., • Provides a consistent means of relaying accurate and complete information to direct supervisors., • Implement behavior management strategies to promote positive behaviors and reduce challenging behaviors according to plans that are in place., • Provides training and supervision to clients in all aspects of community experience living., • Serves as a positive role model for clients and other staff., • Provides safe transportation in agency vehicles for clients as necessary., • Maintains confidentiality and professionalism when communicating with family members or group home staff, Support Coordinators and any outside agency personnel., • Maintains active, positive engagement with clients at all times., • Always ensures the safety and well-being of clients., • Provide direct care and support to individuals with disabilities or special needs., • Proactively accompany and support clients during medical appointments, ensuring relevant information is provided to the healthcare professional. Clearly and accurately communicate details from the appointment to the Residential Coordinator, Medical Compliance Officer, and/or designee., • Follow and demonstrate understanding of medication policy and procedures in the monitoring and administration of the client’s medications. Completes Medication Error Report when needed., • Ensures home, grounds, yard and van are maintained in clean, safe, and sanitary condition., • Ensures meals are prepared and planned based on clients’ individual diet, client input, and the planned menu for the month., • Ensures that the Recreation Calendar is carried out as per client input and as per the planned calendar completed each month., • Responsible for competing all required documentation to include but not limited to, daily logs, communication logs, and behavior reports., • Ensures line of sight for the individual(s) being supported is maintained and completes reports accordingly., • Responsible for adequately and completely cleaning the home during any shift worked., • Ensures that a client’s dignity is not compromised in any way., • Responsible for reporting all emergencies or unusual incidents to direct supervisor., • Cooperates with the licensee and Department staff in any inspection, inquiry or investigation. Qualifications: • Valid New Jersey Driver’s License, • High School Diploma or Equivalency, • Minimum 21 years of age Skills: • Experience with developmentally/intellectually disabled individuals, • American Red Cross CPR & First Aid Trained a plus Application Instructions: To apply, please submit your resume along with fully completing all fields of our job application form via www.hudsonmilestones.org Be sure to complete all sections of the application. Applications will be reviewed on a rolling basis until the position is filled. Note: • We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status., • The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    26 days ago
    $2800–$4800 monthly
    Full-time
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

    Immediate start!
    No experience
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  • Sales Representative for Commercial upholstery
    Sales Representative for Commercial upholstery
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    Company Overview Nesco Upholstery specializes in reupholstering all types of furniture for both residential and commercial clients. Our team is dedicated to delivering high-quality craftsmanship and exceptional customer service to meet diverse client needs. Job Summary We are seeking a dynamic and results-driven Sales Representative for Commercial Upholstery to join our team. In this role, you will be responsible for expanding our commercial client base, promoting our upholstery services, and providing tailored solutions that meet the unique requirements of each project. The ideal candidate will possess strong sales skills, technical knowledge of upholstery and renovation processes, and the ability to build lasting relationships with clients in the construction, interior design, and hospitality industries. Responsibilities Develop new business opportunities through outside sales efforts targeting commercial clients such as hotels, offices, and institutions. Conduct product demonstrations and provide detailed layout designs using tools like SketchUp or CAD to showcase potential upholstery solutions. Negotiate contracts, pricing, and terms to secure profitable projects while maintaining excellent customer relationships. Collaborate with clients on renovation, remodeling, and maintenance projects to recommend appropriate upholstery options. Upsell additional services such as lighting design or interior enhancements to maximize project value. Manage account relationships through inside sales activities, ensuring client satisfaction and repeat business. Maintain organized records of sales activities, client interactions, and project details using POS systems or CRM tools. Skills Proven experience in outside sales within the upholstery, construction, or interior design industries. Proficiency in SketchUp, CAD software, or similar layout design tools. Strong negotiation skills with a focus on high-end sales environments. Knowledge of renovation, remodeling, and maintenance processes relevant to commercial spaces. Multilingual abilities are a plus for engaging diverse client bases. Excellent communication skills in English; additional languages are advantageous. Familiarity with lighting design, merchandising, retail math, and marketing strategies. Ability to perform basic math calculations accurately for pricing and cost estimation. Organizational skills to manage multiple projects simultaneously while ensuring timely delivery. Join our team at Nesco Upholstery and contribute your expertise to transforming commercial spaces with quality craftsmanship and innovative solutions. We offer a collaborative environment where your sales talents can thrive while helping clients achieve their vision through expert upholstery services.

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    1 month ago
    $2800–$4800 monthly
    Full-time
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

    Immediate start!
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  • Resident Relations Specialist
    Resident Relations Specialist
    1 month ago
    $45000–$50000 yearly
    Full-time
    Manhattan, New York

    Status: Non-Exempt Position: Full-time Location: In-person, Lower East Side/East Village, Manhattan Cooper Square Mutual Housing Association Management (“CSMHAM”) is a non-profit, low-income housing organization on the Lower East Side of Manhattan. We serve as the property manager to Cooper Square Mutual Housing II HDFC (“MHA II”), a residential cooperative made up of 21 buildings. Our primary mission is to manage and preserve the MHA II co-op so that it is permanently affordable for multiple generations of low-income residents. Our style of property management centers on resident engagement and community preservation. A key element to our unique and successful model is that residents who live in our housing also sit on our board of directors. Resident Relations Specialists are the primary point of contact between residents and their property management organization. The Resident Relations Specialist (RRS) works with residents and staff to identify and resolve a wide variety of issues including: · building and apt. maintenance issues, · building and apt. repair issues, · resident-involved issues that can impact the household or building, (clutter, unsanitary conditions, criminal activity, etc.) · non-payment issues, · conflicts between residents. The RRS conducts regular building meetings to get feedback from residents and share information. The RRS also conducts regular apartment and building-wide inspections to assess housing conditions and other issue that need to be addressed. This is a property management position that also involves activities typically associated with resident advocacy, social work and tenant organizing. The Resident Relations Specialists work closely with, and reports directly to, the Director Operations. This is an in-person, public facing position. Specific Responsibilities · Communicate with residents and address resident concerns. · Work with staff and residents to identify and correct housing conditions through an internal work order system. Address and track housing code violations as needed. · Work with staff and residents to address rent arrears issues. · Send late notices and house rules violation letters as needed. · Inspect apartments and buildings to identify conditions that impact residents’ quality of life. · Conduct resident wellness visits as needed. · Advertise, facilitate and attend resident building meetings. · Attend and participate in other community meetings and staff meetings. · Maintain orderly and accurate resident records and files. Create and track “change orders” and enter other relevant information into the organizational database. · Perform other duties as needed. QUALIFICATIONS · Minimum of one-year experience with property management, tenant advocacy or equivalent position. · Excellent follow-up and problem solving skills. · Excellent people skills: ability to work with and communicate well with all types of residents and all levels of staff. · Effective communication skills, including basic writing skills (ability to write letters, fill out forms, compose emails, create notices, etc.) and public speaking skills. · Basic understanding of NYC housing rules (including Housing Maintenance Code) and of tenant/co-op shareholder rights. · Ability to maintain confidentiality regarding resident personal information and organizational information is essential. · Ability to stay organized and maintain records and files. · Ability to manage multiple tasks and shift priorities according to urgency. · Ability to work with partner organizations to connect eligible residents to social service programs, benefits and other community resources. · Proficiency in basic Microsoft Office programs. · Experience using a workplace/client-based database. Experience using a housing management software such as Rent Manager or YARDI is a plus. · Ability to work independently and as part of a team; willingness to contribute ideas and take direction and receive constructive criticism. · Willingness to work evenings as needed. · Willingness to help with organizational events or projects as needed. · Respect for community residents and co-workers. · Commitment to CSMHAM mission. · Commitment to equal treatment of all community members regardless of age, race, ethnicity, religion, national origin, language, citizenship status, family composition, ability, health status, gender, gender identity, sexuality, income, source of income, occupation, employment status, education, appearance, lifestyle, involvement with criminal justice system, drug use, political affiliation, etc. · Experience working in diverse, multi-lingual, low- and moderate-income communities. · Fluency in either Spanish, Cantonese or Mandarin is a plus. (but not required) · Experience working with the following specific populations is a plus: seniors, individuals with mental health challenges, individuals in recovery or dealing with drug or alcohol addiction, formerly homeless, survivors of domestic abuse, formerly incarcerated. · Experience working for a non-profit organization is a plus. · A sense of humor is a plus. COMPENSATION Salary range is $45,000--$50,000, commensurate with experience. Cooper Square Mutual Housing Association Management offers a comprehensive benefits package including employer-funded health and dental insurance benefits (following a 90-day waiting period), voluntary flexible spending plan, Simple IRA retirement plan, and paid leave time. *Cooper Square Mutual Housing Association Management* *is an equal opportunity employer (EEO).* *###*

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    2 months ago
    $2800–$4800 monthly
    Full-time
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

    Immediate start!
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  • Cook
    Cook
    2 months ago
    $17–$19.83 hourly
    Full-time
    Manhattan, New York

    The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. *Join UP! We are lighting the path home, one person at a time.* About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Director of Operations/Kitchen Supervisor, the Cook works independently and/or in a team to prepare monthly food menus, cook food, serve meals, and keep the kitchen area clean and neat. Reporting to the Director of Operations, the Cook's duties include: • Prepare and serve meals for the shift. Prepare and schedule meal planning for other shifts when other staffers are present., • Plan menus and run a monthly client food committee., • Wash all dishes immediately following meals when present., • Prepare the kitchen for other meals., • Advise the Director of Operations of kitchen needs and order supplies for the kitchen, including food and utensils, as needed., • Thoroughly clean the entire work area after each meal, including the sink, stove, and countertops., • Record meal counts and submit monthly statistics to the Director of Operations., • Attend staff meetings and training as scheduled., • Perform other duties as assigned. Qualifications • A high school diploma, GED, or equivalent is preferred., • NYS Food Handlers Certificate or equivalent is required., • CPR, First aid are required within 3 months of hire., • AED preferred., • Completion of recent PPD Test within one year of employment and annually thereafter is required., • A minimum of one year of experience in food preparation for a residential population of at least 50 is preferred., • Knowledge of food and nutrition., • Experience with the homeless, persons living with a mental health condition, and substance abuse populations is preferred., • Basic computer skills and knowledge of Microsoft Office (e.g., Word, Outlook, etc.) are a plus., • Basic written and verbal communication skills., • Foreign languages are a plus. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

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  • Janitorial Manager
    Janitorial Manager
    2 months ago
    Full-time
    Manhattan, New York

    Benefits Pulled from the full job description Health insurance Retirement plan Paid time off Opportunities for advancement Full job description Job Summary: We are seeking an experienced Janitorial Manager to oversee daily cleaning operations in a fast-paced environment. The ideal candidate will bring strong leadership experience, deep knowledge of vendor contract cleaning operations, including preparing pricing for proposals, and the ability to manage both daytime and evening cleaning oversight with professionalism and consistency.This role requires hands-on operational management, staff supervision, quality control, and the ability to coordinate both recurring services and special cleaning projects. Duties: Oversee daytime and evening cleaning oversight across assigned operations Supervise janitorial staff, porters, and floor care technicians with clear direction and accountability Manage recurring and non-recurring janitorial services Coordinate monthly deep cleans and specialty cleaning projects Oversee floor care programs including buffing, stripping, waxing, burnishing, polishing, and carpet maintenance Conduct inspections to ensure quality control and compliance with company standards Manage staffing schedules, attendance, and operational coverage Coordinate special projects including emergency cleanups, post-construction cleaning, seasonal services, and snow removal as needed Ensure proper use and maintenance of janitorial equipment, chemicals, and supplies Maintain professional communication with clients, management, and staff Capable of proposal preparation and price management for cleaning services and special projects Qualifications Minimum 3–10 years of janitorial management experience required Strong knowledge of floor care procedures, equipment, and specialty cleaning operations Experience managing cleaning crews in a fast-paced environment with multiple service demands Ability to oversee both daytime and evening operations Proven ability in proposal preparation, pricing, and service cost management Knowledge of OSHA safety standards and janitorial industry best practices Strong leadership, communication, organizational, and problem-solving skills Ability to manage multiple priorities and ensure operational efficiency Valid driver’s license preferred Must possess all proper credentials and work authorization required for employment Preferred Experience Experience in high-demand environments such as residential, healthcare, educational, or institutional facilities Experience with scheduling systems, inspections, reporting, and quality assurance processes Bilingual candidates are encouraged to apply Pay: $72,000.00 - $80,000.00 per year Benefits: Health insurance Opportunities for advancement Paid time off Retirement plan Experience: Janitorial Manager: 4 years (Required) Janitorial: 7 years (Preferred) Language: English (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Commute: Brooklyn, NY 11201 (Required) Work Location: In person

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    2 months ago
    $2800–$4800 monthly
    Full-time
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

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