Retail manager jobs in Plainfield, New Jersey - Page 4Create job alerts

Job Description Position Summary An Assistant Branch Manager (ABM), will be responsible for the day-to-day management of the branch, ensuring that it operates efficiently and adheres to the bank's policies and procedures. Will work closely with the Area Manager to ensure that customer issues are addressed promptly and effectively. Will manage the internal sales, service, and day-to-day operations. You will work closely with your team members, contributing to the profitable growth of the branch. ABM will work closely with the Retail Branch Administrator and provide feedback on branch operations and briefs that are sent out. work closely with the Area Manager and Senior Universal Bankers and/or Universal Bankers to ensure not only the operational requirements of the retail bonus incentive plan are met and will also assist with the achievement of the sales goals assigned to the branch. To achieve this, ABM will coach teams, ensure staffing levels are adequate, customers are satisfied with products and services, and the staff's work is performed in compliance with bank standards, policies, and procedures. AMB will work with Bankers to ensure adequate onboarding and cross-training to perform platform duties. Will be responsible for identifying sales opportunities and driving sales growth in the branch. This includes developing and implementing sales processes for your Bankers by researching and analyzing data to create sales forecasts and collaborating with your Area Manager to identify sales opportunities. Essential Functions • Create long-term customer relationships through friendly conversation, active listening, ascertaining customer needs and recommending and selling products and services., • Develop a team of high-performing sales and service members by participating in the hiring, coaching, and performance management processes., • Manage the work of the branch staff, assign specific duties, and ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed., • Perform daily branch operational activities including overdraft decisioning, account maintenance, wire transfers, branch opening and closing, and cash management., • Meet customers' needs by conducting accurate needs assessments, providing information on products and services, informing customers on how to conduct their banking business, and delivering customer service that meets established quality standards., • Open new accounts ensuring all documentation is obtained and is accurate., • Meet branch goals in product sales and customer service levels., • Resolve customer issues in a timely and efficient manner., • Comply with established policies and procedures., • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes., • Schedule branch staff for adequate coverage., • Perform monthly audits and due diligence; ensure the timely completion of the monthly report package., • Facilitate and/or participate in regularly scheduled meetings including morning huddles, monthly security meetings, sales meetings, and operational meetings, keeping staff informed of sales, products, operations, compliance, policy, procedure, and regulatory changes and updates., • Manage the branch budgets by controlling expenses, overtime and avoiding losses through monitoring of expenditures and complying with bank operating policies and procedures., • Identify the development needs of staff members; provide coaching and training to help staff members improve their knowledge, skills, and job proficiency., • Work with the Retail Branch Administrator to evaluate staff members' job performance, including personal, interpersonal, and technical knowledge, skills, abilities determined by company procedures, and recommend appropriate actions. Problems with staff members and to identify causes and issues, to work on resolving problems and on audit issues identified for problem resolution and response to audit., • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes., • Discuss job performance problems with staff members to identify causes and issues and to work on resolving problems., • Communicate with people outside the organization on a regular basis including customers, and the public., • Maintain technical and professional knowledge by attending educational workshops and training, reviewing professional publications and books, establishing personal networks, participating in professional associations, and staying informed of any legal, policy and procedural changes relating to retail banking, sales, and customer service., • Attend networking events, Community Organizations meetings / events, Bank Days to promote the bank., • Perform cash handling and other Universal Banker functions as necessary., • Assist other branches when necessary., • Job requires strict attention to details and thoroughness in the completion of job duties., • Job requires developing constructive and cooperative relationships with others., • Job requires monitoring and assessing the performance of you, others, and the organization to make improvements or take corrective action., • Job requires honesty, integrity, and ethical behavior., • High school diploma or equivalent., • Prior management experience., • Knowledge of principles and practices to ascertain and assess customer needs, meet quality standards of customer service, and evaluate customer satisfaction., • Strong knowledge of banking principles and practices., • Strong knowledge of selling practices and activities., • Excellent oral and written communication skills., • Excellent computer skills in a Microsoft Windows environment including proficiency in Word and Excel., • Ability to understand new information and apply it to current and future job functions, problem solving, and decision making., • Ability to collaborate and relate well to all kinds of people, build appropriate rapport and constructive, effective relationships, and use tact and diplomacy to handle situations comfortably., • Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra., • Ability to read, analyze, and interpret legal documents, governmental regulations, and professional publications., • Ability to effectively present information and respond to inquiries from senior management, peers, staff members, and the public., • Ability to write reports and business correspondence., • Ability to speak and write clearly to effectively convey information so that others understand and as appropriate for the needs of the audience., • Ability to apply common sense understanding to carry out written and oral instructions., • Ability to deal with problems involving several concrete variables in standardized situations., • Ability to work independently with little supervision., • Ability to sit or stand for long periods of time; up to 75% of work hours., • Ability to use hands to grasp, handle or feel., • Ability to talk, listen and see., • Ability to lift to 20 lbs. at least 10% of work hours., • Ability to travel occasionally for sales calls., • Moderate sound as in business office with office machines, computers, and people traffic., • Open floor work environment. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.

Job Description "Is your passion in retail?” We are looking for a Retail Store Manager to oversee the daily operations of our NEW store in Edison, NJ. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The successful leader will have experience building and motivating a team to effectively serve the customer and drive sales revenue. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! RESPONSIBILITIES • Lead through the UNTUCKit CORE values, • Champion of personal development through partnership with your direct supervisor, • Create and ensure a cohesive work environment that inspires engagement, • Confidently train, coach and develop team members using UNTUCKit University training tools and resources, • Be able to adapt to an UNTUCKit selling culture, • Manage and motivate staff to achieve maximum performance, • Effectively delegate tasks to team members, • Lead the store team to deliver exceptional customer service, • Control inventory levels and provide feedback to corporate partners of trends, • Empower Assistant Manager to manage visual operations and provide guidance, • Have strong knowledge of multi-channel POS Systems, • Attract, hire and retain a diverse team of top talent, • Manage all aspects of operational compliance within the store, • Accurately track store budgets and manage ordering procedures, • Analyze sales and expense reports, • Network within your market and keep corporate partners in the loop of local trends, • Proven experience as a retail manager, • Knowledge of retail management best practices, • Outstanding communication and interpersonal abilities, • Excellent organization and leadership skills, • Have a growth and development mindset with strong business acumen, • Flexibility; ability to adapt to changing priorities quickly, • Excellent knowledge of retail point of sale systems, • Proficient in Apple technology, G-Suite, and Multi-channel POS systems, • BS/BA in business administration, sales or relevant field, preferred, • Ability to work in the store alone, • Flexible with scheduling and available to work retail hours, which will include day, evening, weekends and/or holidays, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Pay Range: $60,000 -$70,000 annually

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Opportunity for advancement Job Summary: As a Pet Boarding Assistant Manager at K9 Resorts of Madison, you will have the rewarding opportunity to work with both people and dogs. You will assist in managing daily operations, ensuring an exceptional customer experience, and overseeing employees across all aspects of the resort. Flexibility is key, as you'll need to fill in wherever needed. Weekend and holiday hours are required. Pet Boarding Assistant Manager Responsibilities: • Achieve the mission and goals of K9 Resorts., • Maintain a strong resort culture by adhering to Company Values and Mission., • Familiarize yourself with budgets, revenue, and controllable expenses., • Empower employees to take responsibility for their roles and goals; delegate tasks and expect accountability and feedback., • Follow all operational procedures as outlined in the K9 Resorts Operations Manual., • Be knowledgeable of all basic functions of the point-of-sale system., • Open the building in the morning and ensure its security at closing., • Provide tours of the facility to potential customers., • Develop and implement pet feeding/medication schedules, and feed/medicate dogs when necessary., • Be capable of performing any job requirement of any staff member at any time.Pet Resort Assistant Manager Qualifications:, • Minimum of 2 years of management experience in pet boarding, kennel management, luxury hospitality, or high-end retail., • Knowledge and experience in business, supervision, and management., • Demonstrate a love for dogs. We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility. Apply now! We look forward to meeting you!

Job Description Construction Project Management Why Berks Construction? 5 REASONS WHY TO CONTACT US ABOUT THIS OPPORTUNITY. ABOUT US: Berks Construction Group is a National General Contractor who focusses on the following business sectors: Retail, Big Box Retail, Restaurants, Medical Offices, Fitness, Health and Wellness, Dental, Urgent Care Facilities etc. We perform Fit Outs/Retrofits Ground Up construction. The ideal candidate will be energetic, have an entrepreneurial spirit and a strong desire to work with a high-performance team. Have a positive attitude with the energy to fulfill all job responsibilities with integrity and excellence. Must possess a strong work ethic. Qualifications Experience: • 10+ years’ experience in Commercial Project Management of Ground Up and Fit-out, • projects, • Ability to quickly read and understand blueprints/plans., • Must Have very Strong Computer and software skills and be very fluent in the following, • Microsoft software: Procore, Word, Excel, Project, Teams, Share Point, Outlook etc., • Fluent in Microsoft Excel is a must!, • Procore Experience a plus, but we will train., • Ability to manage multiple projects simultaneously while maintaining, 1. budget, 2., • Schedule, 3. Quality, 4. Safety while all along following company processes, policies and procedures., • Work with a high volume of work within tight deadlines and thrive under pressure., • Strong organizational and interpersonal skills., • Attention to detail., • Consistently meets deadlines., • Excellent written and verbal communication skills., • Extensive experience maintaining project budgets and schedules., • Ability to communicate RFIs effectively and manage a RFI log and report to management delays in answering, change order requirements and project delays., • Ability to create and send submittals for approval, manage a Submittal log and report to management any delays in approval or denials that are important., • Ability to manage the purchase log to ensure that all Owner, GC and subcontractor materials and equipment arrive on the project by the required date to ensure an on-time completion., • Chair all project meetings., • Manage 3-4 projects at a time with supervisors on each project., • Meet or exceed project objectives as determined in the pre-job planning process., • Weekly reporting on all facets of the project submit and manage the following: RFIs/Log, Submittals/Log, Sub-Client Change, • Orders/Log, Shop Drawings/Log, maintenance manuals, as-built drawings, punch lists., • Take an active role in and guide jobs and job teams in each phase including pre-construction, construction, closeout, and post-construction services., • Take a big picture view of strategy, risk assessment, and profitability and continuously communicate this view throughout the life of the project., • Identify and focus on critical issues related to construct ability including associated costs and logistical issues. Ensure timely and accurate completion of all Berks Construction financial processes, controls, and reports, i.e., internal budgets, costs to complete, billings, collections, subcontractor payments, change order preparation and resolution, contracts, etc., • Ensure that jobs are completed according to schedule and meet profit goals. Oversee the change order process to ensure the extras presented to the owner get approved and are fair., • Assist with new project transitions and pre-job planning., • Provide accurate percent complete status on projects to accounting each month., • Conduct a thorough analysis of job costs vs. budget., • Visit project sites for troubleshooting and for the purposes of ensuring project quality. Site visits to be at least once a week., • Oversee project security and safety., • Prepare project AIA Billing requisitions., • Review all purchase orders, delivery tickets, subcontractor requisitions, and invoices to see that they are coded correctly for project costing., • Coordinate with purchasing the requisition of materials and furnish information for, • Competitive salary, • Discretionary Job and Yearly Bonuses, • Paid Vacation, Holiday, and Personal Days, • Health, Dental and Vision Insurance available for employees and family, • Employer paid Life Insurance., • Short Term Disability Insurance Available, • 401K with company match, • Opportunities for advancement and growth, • Training opportunities, • Laptop with a Hotspot, • Vehicle Allowance

Job Description This is a seasonal role starting in November/December, with full-time or part-time hours based on your availability and business needs. Start and end dates may vary slightly due to weather or staffing. About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Assistant Local Manager, you will work alongside our Local Manager as you lead, develop and motivate the local team to achieve personal, professional, and company goals. Our Assistant Local Manager Will Also • Promote a positive, collaborative environment and maintain our core values and policies, • Assist LM with preparations for the opening day including hiring completion, inventories, equipment setup/testing, staff scheduling and training, and learning proper opening/closing procedures, • Take photos and provide guests with memorable souvenirs to take home, • Photography experience not required, • Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery, • Lead by example and reinforce policies and procedures established by senior management, • Troubleshoot technical issues and escalate to IT or Local Management when needed, • Assist Local Manager with administrative tasks such as inventory, scheduling, training and/or recruiting, • All other duties as assigned What We’re Looking For • Positive attitude and strong work ethic, • Team player who can work independently and understands the importance of leadership, • Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions, • Ability to process sales transactions and comfortable with cash handling, • Professional attire and good hygiene are a must, • Available to attend mandatory pre-season training, • Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays, • Available to work a minimum of 20 hours a week or as needed Knowledge, Experience & Skill • At least 18 years of age, • Previous retail/assistant manager and photography experience preferred, • Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time What Else Can You Expect • A fun, fast paced, and passionate environment, • Career advancement opportunities, • Flexible schedule, • Referral program, • One free photo package for friends and family per staff member, • Must be used 2 weeks after the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Job Description Title: Sr. IT Project Manager W/ Mortgage Experience Location: Iselin NJ Duration : Long Term Interview Process: Direct In-person Interview. EAD-GC / GC/USC - Required. Key Skills: · Must have experience in Mortgage industry and must have handled projects in the domain. · Mortgage experience related to Loan originations – retail and Wholesale. Scope/Purpose of the Position: We are seeking a highly qualified Senior Project Manager to perform a lead role in managing the implementation of enterprise software solutions. The selected Project Manager must maintain control of project schedule, quality, budget and risk issues. The candidate must: • Facilitate timely decisions to maintain project schedule, quality and budget., • Provide management with regular project updates, maintain trusting relationships, identify project risks early and assist by providing prudent and timely recommendations for risk avoidance., • Supervise and mentor junior staff for both project and career growth, and make staff development recommendations. Major Responsibilities and Essential Functions: • Lead large complex projects to achieve key business objectives., • Strong project management process, • Execution knowledge in defining, understanding and managing scope and solution and related issues., • Estimates, planning work breakdown structure (WBS), base-lining project plans and tracking projects estimate variances., • Monthly revisions to rolling forecast (month over month) of project expenses and variances with allocated budgets and tracking any variances in monthly expenditure & understanding impacts to forecast., • Managing cross-application test planning, execution & status reporting., • Understanding qualitative and quantitative benefits of the projects and impact to benefits due to changes and issues., • Understanding drivers for change and managing a change (scope / schedule / cost / benefits / quality)., • Understanding / defining stake holder expectations, issue escalation paths and managing the project communications / change communications at appropriate levels / intervals to proactively mitigate potential new issues due to communication fall-out., • Responsible for coordinating with other teams and application areas as necessary to resolve schedule and other interdependency challenges., • Provides subject matter expertise in areas including program management, projectmanagement, project scope definition, risk identification, project methodology, resource allocation, facilitation, and other project management areas., • Drives risk/issue resolution, and appropriate escalations., • Develop and manage work breakdown structure (WBS) of information technology projects., • Effective communication of IT changes / issues / risks / mitigation / action plans., • Effective planning / management of meetings & tracking of minutes / action items to closure., • Strong understanding of variations between release management & project management., • Effectively manage/direct cross-application, cross-functional and cross-segment teams., • Develop and manages IT/business plans to achieve objectives., • Solve unique and complex problems with broad impact on the IT / business., • Translate highly complex concepts in ways that can be understood by a variety of audiences., • Influencing senior leadership to adopt new ideas, products, and approaches., • Understanding of IT Project life cycles, artifacts & versioning and key-stake holder sign-offs. SKILLS/ABILITIES: Successful candidate will possess: • Problem solving ability to analyze and challenge conventional thought processes and use experience and/or intuition to create pragmatic solutions, • Demonstrate a flexible mindset by adapting to and helping drive change, • Committed to taking responsibility and ownership for agreed actions and delivery., • Demonstrating a positive attitude and standing firm, • Basic understanding of SQL or similar analytical toolset, • Excellent organizational skills and attention to detail, and excellent data analytic skills, • Ability to allocate time efficiently; handle multiple demands and competing priorities, • Ability to thrive under production pressure and deadlines, • Strong communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously, • Ability to be a persuasive leader who can serve as an effective member of the leadership team and communicate project management and business analysis related concepts to a broad range of technical and non-technical employees, • Mortgage practice experience a must specifically in the retail space, • Experience with Microsoft project, • Exposure to multiple PM methodologies

Job DescriptionBenefits: • Commission, • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Donation matching, • Employee discounts, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US! Seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be! Se prefieren hablantes bilinges de espaol, pero no se requieren. Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture Be unstoppable with us! Job Overview: The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobiles aspirations of earning a place in our customers hearts and Mobile Associate success. Job Responsibilities: • Responsible for infusing every stores Mobile Associate s with a passion for T-Mobiles Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers., • Ensure that every need the customer has, when coming into the store, is met and that employees build the customers confidence by making their experience comfortable, simple and by solving the whole problem., • Complete observations of Mobile Associate s interactions with customers, including feedback, to be used in development, training & coaching conversations., • Effectively manage customer wait time. Keep current on products, services, and promotions., • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associate s to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time., • Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures., • 1 year customer service and/or sales experience, retail environment preferred, • Available to work a varied schedule including nights, weekends, and holidays, • Ability to lead and mentor people to deliver great results, • Competitive base pay, plus commissions, • Benefits for part-time and full-time employees, • Medical, dental and vision benefits, • 401K Plan, • Generous paid time-off programs, • Phone service discounts, • Serious growth potential for your career Requirements: • At least 18 years of age, • Legally authorized to work in the United States, • High School Diploma or GED #NeverStopGrowing Luna Wireless doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward. Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.

Job Description Location: Roselle, New Jersey Job Type: Full-time, Hourly, Flexible with Evening & Weekends Hourly Rate Range: Starting at $22/hr Benefits: Paid Training; Employee Discount; Health Insurance; Dental Insurance; Vision Insurance; Retirement Plan Come work for the BEST DISPENSARY in the State of NJ! (named by NECAAN Cup of Champions) Job Summary: We are seeking a driven and dependable Retail Supervisor to lead store operations, develop high-performing teams, and ensure consistent execution of tasks in a compliant and efficient manner. This role requires strong leadership, problem-solving and change management to maintain operational excellence and drive business success. Reporting to the General Manager, you will oversee store performance, inventory accuracy, and customer experience, ensuring alignment with Joyleaf's standards in service, education, and regulatory compliance. As a Retail Supervisor, you will be responsible for team coordination, operational execution, and compliance enforcement, fostering a culture of accountability and continuous improvement. You will lead training initiatives, drive KPI's, and ensure smooth daily operations, preparing both yourself and your team for long-term growth and success in a fast-paced retail environment. Key Skills/Experiences Required: • Supervisor Experience: Demonstrated leadership as a supervisor, prior experience managing people, providing feedback and ability to mentor, motivate and guide a team towards achieving sales & operational goals effectively, • Strong Communication & Interpersonal Skills: Sharp ability to provide constructive feedback, engage in active listening and communicate effectively with empathy and understanding, • Organized and Detail-Oriented: Highly organized individual with a meticulous attention to detail, capable of following processes and ensuring accuracy in all tasks., • Change Management and Emotional Intelligence: Proficient in change management practices, displaying emotional maturity to navigate challenges and adapt positively to evolving situations., • Sales and Customer Service: Experience in sales with a track record of meeting or exceeding targets, adept at customer relationship management and driving revenue growth., • Driving KPIs/Compliance: Skilled in driving service and operational excellence and achieving Key Performance Indicators (KPIs), ensuring continuous improvement, adherence to compliance and alignment with organizational goals., • Cannabis Experience (Plus): Knowledge or experience in the retail cannabis industry is advantageous, although not mandatory, demonstrating a strong interest or background in the field. High Level Overview of Responsibilities: • Leadership & Team Management: Lead and support a team of Retail Leads and Associates in delivering exceptional customer experience and execution of shift activities., • Operational Execution: Responsible for ensuring team is assigned the right tasks for store readiness at opening, including security, cleanliness, organization, supporting cash administration and adherence to safety protocols, and oversee closing procedures., • Inventory & Compliance Management: Manage incoming deliveries, conduct compliance audits, verifying wholesale costs, lab data, and order accuracy, and coordinating vault processing and stocking., • Customer Experience & Sales Leadership: Lead by example on the sales floor, utilizing Joyleaf Way of Selling to maximize customer experience and sales performance., • Training & Development: Support new hires through onboarding and mentorship, reinforcing company values and expectations. Company Overview: At Joyleaf, finding the right product choice is paramount, and we empower our customers through immersive online and in-store experiences. We understand that knowledge is key to making the right decisions, which is why we invest in training our employees to be product experts and to possess empathy, compassion, and understanding. Our goal is to assist our customers in discovering the ideal product that creates their unique experience of joy. Approachability is at the core of our brand, as we strive to create a comfortable and judgment-free environment. Our friendly team warmly welcomes everyone, fostering a space bursting with color and vibrancy. If you are passionate about spreading joy, providing exceptional customer experiences, and being a part of a team that embraces fun and empowerment, Joyleaf is the place for you. Join us on our mission to create experiences of joy and discover your joy at Joyleaf today! Physical Demands/Requirements: This position requires the employee to frequently remain stationary (sit or stand) up to 50% of the time or more on occasion. Employees will frequently operate a computer and/or other machinery. Employees may be required to lift and carry boxes of more than 10 pounds frequently and may occasionally be required to lift boxes of more than 30 pounds. The person in this position frequently communicates with staff members, leadership and customers and must be able to exchange accurate information in various types of customer service, employee relations, business, and/or retail situations. Description of the Work Environment: The position requires work at irregular hours, e.g. nights and weekends, overtime, alternating shifts. Joyleaf is an Equal Opportunity Employer, and we are committed to creating a diverse and inclusive company culture Joyleaf does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. Joyleaf is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Joyleaf will take steps to ensure that people needing accommodation are provided with reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact .

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Position Title: Assistant Store Manager Department: Retail Reports To (Title): Retail Store Manager Position Type: FLSA - Non-Exempt Supervising Staff: General Purpose: The Assistant Store Manager will coordinate and support activities to optimize store revenues and savings, improve productivity, and ensure thedelivery of outstanding service to all customers. She/he will be responsible for the efficient and profitable management of the retail location when the store manager is unavailable. Essential Functions: Here are the duties that define the core responsibilities of the job. -Operate in accordance with the established hours of business and is properly staffed -Ensure that general conditions of store meet high standards at all times -Ensure performance standards and goals are met regularly -Control and minimize store expenses -Maintain a supply of cash and change sufficient to meet daily business needs -Ensure that the premises are at all times safe for customers and employees -Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performance -Schedule interviews, and recommend hiring of store employees -Conduct initial training, recurrent training, or training in new skills, policies, or procedures -Assist store manager with employee performance evaluation and discussion -Assist store manager to recommend raises for employees -Enforce corporate personnel, loss prevention and operational policies and procedures -Investigate and resolve employee complaints, grievances, or conflicts -Ensure that employees accurately and properly record all hours worked -Process, price, tag, hang, and display merchandise to maximize sales -Recommend ways to increase sales, efficiency -Develop and expand local donor base -Establish and monitor sound cash-handling procedures consistent with company policy -Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required -Answer employees’ questions as to policies, procedures, etc. -Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems -Ensure that the store is adequately but not excessively stocked with merchandise at all times -Organize back-room production area to optimize merchandise output -Ensure that employees have been trained in and are complying with security policies and procedures -Train employees on loss prevention policies -Establish and monitor sound cash- handling procedures consistent with company policy -Train employees on loss prevention policies -Ensure timely bank deposits either personally or by higher management -Maintain excellent cleanliness of the store, including restrooms, donation center, and back room -Ensure safety and security of store assets and premises -Conduct employee bag and locker checks regularly -Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests -Prepare and review banking documents, such as, deposit slips, and compare to store reports -Prepare, review and/or approve sales reports, invoices, donor logs, cash reports, petty cash and -Responsible for payroll reconciliation in the absence of the Store Manager. Qualifications: Describe the minimum educational and experience requirements/preferences. -Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing -Undergone two (2) years of supervisory experience and two (2) years of retail experience -Experience with supervision and training direct reports in all aspects of store operations -Must be able to work flexible hours Skills Required: Describe the minimum skills required or preferred -Outstanding organizational skills -Ability to calculate amounts -Working knowledge of computers and Microsoft Office applications Scope of Responsibility & Positions Supervised: Where applicable describes level of authority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. Provide metrics where possible. Level of supervision received. -Directly supervises sales people, and production staff. -Reports directly to retail manager Special Working Conditions: Describe unusual working conditions or environmental factors. -The work environment is mostly indoors. Donated goods may be at times dusty or soiled. -May be required to wear Personal Protective Equipment.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to Live Long. StretchLab has gathered a team of experts already certified in an array of related fields physical therapy, chiropractic medicine, yoga, pilates, and more and brought in the worlds leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLabs proprietary Flexologist training ensures that their clients receive a world class stretching session. StretchLab currently has over 350+ locations open worldwide with vast growth. POSITION: The General/Sales Manager will be responsible for driving studio sales and memberships. This role is comprised of 80-90% sales and 10-20% staff management and studio operations. REQUIREMENTS: 2+ years of fitness sales experience or membership sales preferred. Confident in generating the majority of sales and training/coaching staff to sell Ability to work weekdays/nights/weekends Ability to work independently and collaborate with studio owner Ability to manage and drive all revenue streams from membership sales to retail Excellent communication and strong interpersonal skills in person, on the telephone and via email. Ability to excel in a fast changing, diverse environment. Ability to recognize areas of improvement and make changes using good judgment. An affinity and passion for fitness. Solid writing and grammar skills. Highly organized, proficient in data management, ability to prioritize and meet deadlines. Professional, punctual, reliable and neat. Strong attention to detail and accuracy. Trustworthy and ability to handle confidential information. Ability to work harmoniously with co-workers, clients and the general public. Proficiency with computers and Studio software. DUTIES Lead generation through Grass Roots Marketing and Networking with businesses Active outreach via phone calls/texts/emails and prospecting Drive membership sales through outside sales and business development efforts Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts Train & supervise Sales Associates and Flexologists Proficiency in ClubReady (CRM), to include time clock reports, payroll reports, etc. Independently make decisions related to high level customer service Collect outstanding dues Maintain cleanliness and organization of the StretchLab studio Enforce StretchLab policies and procedures Ensure all forms, administrative supplies, and studio literature is stocked and visible Schedule and participate in networking/community events and studio promotions Strategically manage marketing campaigns to generate leads for the studio Any other duties as assigned COMPENSATION & BENEFITS: This position offers competitive base pay; based on experience & performance Opportunity to bonus, based on performance Growth potential within the company

Job DescriptionPosition Title: Front Desk Reports To: General Manager Classification: Part-Time, Non-Exempt Job Summary: The Front Desk will help ensure the smooth and efficient operational procedures within the Front Desk department, enabling the club to provide the highest level of customer service. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand. Essential Job Responsibilities: • Membership Sales., • Greet all members and guests with a smile and wish them well as they exit the club., • Check in all members and guests in accordance with company procedures., • Facilitate any messages on club software at member check-in., • Answer phones in courteous, helpful, professional manner., • Communicate special events to members and guess., • Maintain an atmosphere which makes members feel welcome., • Facilitate all member requests or forward to a manager., • Maintain a professional disposition at all times., • Sell retail products., • Schedule member services, tanning, hydro-massage, etc., • Facilitate payment of member services in accordance with company procedures., • Know club facility, services, and schedules., • Maintain a clean and organized work area., • Assist in all projects as delegated by club management., • Follow all policies and procedures in the Employee Handbook., • Opening and closing duties., • Attend any employee training meetings. Please note: This job description was designed as a summary of the typical function of the job, and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job.

Job Description THE MAX Challenge is a premier fitness brand known for changing lives through our unique brand of fitness nutrition and motivation. We are seeking a highly motivated and experienced Operations Manager to join our team in our Montclair and Madison locations. Do you have a passion for helping others live their best lives? Do you enjoy coaching, mentoring, and developing teams? Do you like being accountable for the big picture while at the same time focusing on all the small daily details? If you’re thinking “YES!”, then this may JUST be the role for you! Responsibilities: • Manage daily operations including staffing, scheduling, and customer service, • Ensure that all members receive exceptional service and support throughout their fitness journey, • Drive revenue growth through the implementation of effective sales and marketing strategies, • Develop and maintain relationships with local businesses and organizations to promote THE MAX Challenge brand, • Maintain a clean and safe facility at all times, • Work closely with THE MAX Challenge corporate team to ensure compliance with brand standards and procedures, • Develop and implement programs to improve member retention and satisfaction, • Manage and track inventory, ordering, and budgeting, • Minimum of 2 years of hospitality experience., • Strong leadership and communication skills, • Excellent customer service skills and ability to build relationships with members and staff, • Strong understanding of fitness industry trends and best practices., • Experience with sales and marketing strategies to drive revenue growth, • Ability to work flexible hours, including evenings, some weekends on call (work from home)., • Strong organizational skills and time management., • Experience with inventory management, ordering, and budgeting, • Passion for fitness and wellness and a commitment to helping members achieve their goals THE MAX Challenge offers a competitive salary, benefits package, and opportunities for growth within the company. • $45,000.00 base salary & bonus structure (NO CAP), • Paid training, • Health insurance & 2 week paid vacation included after 1 year., • Ongoing personal and professional development opportunities, • Opportunities for advancement based on performance, • Free membership, • Retail discounts Powered by JazzHR EJrEjYZvDK

Job DescriptionDescription: Technical Support Call Center Manager Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is continually expanding. Our future headquarters are located in Iselin, New Jersey (current headquarters just over the Outerbridge Crossing in Staten Island). We also have satellite offices in California, Georgia and Texas. For more information, visit us at . The Technical Support Call Center Manager oversees a department of 30+ analysts and agents across several locations. Our call center provides well-staffed and quality technical support 6 days a week during standard hours. We also provide on-call support after hours and on Sundays. We are looking for someone who can fill this role and take our call center to the next level. Responsibilities: • Oversee all call center operations and staff, • Prepare work schedules and adjust staffing based upon volume forecasts, • Hire and onboard new team members, • Enable and motivate staff to provide a high level of customer satisfaction, • Ensure that team members meet company standards for professionalism, • Monitor and address responsiveness for tasks, • Prioritize and escalate tasks based upon multiple factors, • Evaluate performance through reporting and analysis, • Proactively effect change by improving management and processes, • Develop agents and supervisors through training and mentoring, • Collaborate with other managers to satisfy customers and achieve company goals Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude Optional Skills: • Ability to remotely manage team members, • Experience as an agent in a call center for technical products or services, • Basic SQL knowledge Benefits include Medical, 401(K), Vacation and Sick leave, Life Insurance, Flexible Spending Account. Optional Dental and Eye Care Coverage Available. Requirements: Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude

Job Description About Blue Foundry Bank This is the Bank Where Things are Made. Blue Foundry is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionary, bold, resourceful, roll-up-your-sleeves committed, smart, creative, and fun. A Bank of movers, shakers, and makers…We are a Bank that Gets Things Done. At Blue Foundry Bank we invest in the well-being of our most prized asset…our employees! We provide a robust array of programs and benefits to help employees advance their careers and enhance the quality of their lives. Our experiential learning and development program ensures employees are on track to grow their career as of day one. Position Summary The Branch Relationship Manager directly manages and oversees one or more branches and is accountable for sales activities, customer experience, operational integrity, branch efficiency, and employee management and development within the branch. This position is responsible for developing long-lasting relationships with consumer and business customers as well as being accountable for customer satisfaction, deepening customer relationships, consumer and business acquisition, retention, and deposit growth objectives to identify and support the needs of our customers growth objectives. In this role you will be responsible for one or more branches within reasonable distance of each other, with a book of business of $75MM or more and totaling five employees or more. The rate of pay is the minimum amount offered for this position. Blue Foundry Bank will compensate employees in a fair and equitable manner, taking into consideration education, skills, current and relevant experience, among other factors. This position is eligible for incentive pay based on achievement of company and/or individual goals. In addition, our comprehensive compensation package includes: medical, dental, and vision coverage; life insurance, short- and long-term disability insurance; 401(k)/Roth with company match up to 5%; paid time off, and 11 paid holidays; employee referral bonus; and educational reimbursement. Primary Responsibilities Manages Business Development, Customer Experience, Operational and Sales Activities • Dedicate 70% of the time to Business Development and Deposit Acquisition, and 30% to managing their assigned branch(s), • Builds new and expands existing customer relationships through a consultative approach that requires visiting customers to understand their business needs with an expected outcome of growing the deposit base of the branches, increasing product utilization and revenue within the market., • Accountable for meeting branch goals through effective pipeline management and use of effective customer profiling., • Works closely with staff to role model and lead branch team to foster a relationship centric service and sales culture., • Manages and enhances client relationships through coaching and mentoring staff., • Mentors staff in: Business Development, Cold Calling, Prospecting, and Lead Generation., • Directs a proactive approach to customer satisfaction and customer retention. Listens to and fully understands the internal and external customer's needs., • Manages the escalation of customer service problems and/or requests as appropriate, proactively seeks answers and/or provides solutions and follows-up to ensure customer needs have been met., • Leads monthly branch team meetings to discuss updates and industry trends and changes as daily huddles., • Communicates, reinforces, and monitors team behavioral standards., • Ensures follow-up activities are employed to maximize closing business. Create an environment conducive to developing long lasting relationships with customers, business owners, and internal partners • Maximize customer satisfaction by delivering “5 Star Customer Service”., • Represent the bank through active involvement in a local community organization., • Host regularly scheduled events that include but are not limited to Bank at Work, Financial Literacy, and Product and Service Seminars., • Engage customers to deepen relationships, gauge customer satisfaction., • Have expert understanding of Bank’s consumer and business products and services., • Understand and listen to our customers and deliver appropriate consumer and business solutions. Responsible for team development and branch management, as well as overseeing the operations of the branch to maximize efficiency • Oversees the overall operational effectiveness of the branch., • Has expert knowledge of Bank’s policy and procedures. Regularly communicates changes to branch staff and ensures staff understands and adheres to same., • Supervises all related training, Human Resource and Employee Relation issues., • Oversees the ABMs in ensuring operational functions of the branch are met including cash control, auditing, and compliance requirements., • Opens accounts in a platform environment., • Compliance with all Bank Secrecy Act Regulations; Customer Identification Program and know your customer requirements., • Oversees that the staff ensures the branch is opened and closed in compliance with procedures., • Scheduling of branch personnel to ensure adequate staffing for maximum customer service and daily operational functions., • Ensure the timely and accurate completion of various monthly audits, certifications, proofs, reconciliations, and other duties as assigned in accordance with policy., • Provide factual and well documented employee performance appraisals., • Strong knowledge and understanding of Human Resource policies as put forth by the Bank., • Ability to perform all duties for all positions within the branch as necessary., • Assist in other areas of the bank/branch as assigned. Position Requirements • High school diploma or equivalent required. College degree preferred.., • 5 years of retail banking experience required, • Extensive knowledge of retail banking regulations and retail branch operations, • Demonstrates effective sales/service behaviors, • Must be mobile to meet the needs of the business, working flexible hours in various branch locations, • May be required to work extended hours, including weekends, • Strong leadership skills, • Ability to speak to others with poise and confidence, • Ability explain procedures, both written and verbal All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The Grocery Lead serves as the liaison between the stock team members and grocery management. Reports to the Grocery Manager. • Ensures that the stock crew is in place and grocery section is working according to Eataly’s standards, • Evaluates grocery needs and inventory, as well as receives requisitions from other departments to place orders, • Collaborates with the communications department to ensure displays have proper signage, • Records and emails daily shift notes, • High school diploma or equivalent, • 6+ months of experience in a grocery or retail stock position, • Great written and verbal communication skills Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionSummary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, cash management, customer service, retail and vending department, birthday party operations and workplace employee activities. Benefits: • Flexible Schedule, • Competitive Pay, • Paid Training, • FUN team environment, • Health Benefits with Employer Contribution, • 401(k) matching, • Paid Vacation, • Discount Program, • Anniversary Recognition Program, • Opportunities for Advancement, • Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures., • Helps the General Manager and department managers fulfill all daily tasks., • Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction., • Interacts with the Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training., • Provides sales and marketing training to all qualified sales staff., • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved., • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained., • Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions., • Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members., • Initiates and oversees workplace culture and employee interaction. Maintains a high level of employee satisfaction., • Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and trains all current staff on the GSS EAP.

Job DescriptionBenefits: • Commission Opportunities, • 401(k) matching, • Employee discounts, • Paid time off Key Responsibilities: Client Management: Serve as the primary point of contact for assigned e-commerce accounts. Build and maintain strong, long-lasting client relationships. Understand client needs and provide tailored solutions to meet their business goals. E-commerce Strategy: Develop and implement effective e-commerce strategies to drive sales and improve customer experience. Monitor and analyze performance metrics, including sales, traffic, and conversion rates. Optimize product listings, promotions, and marketing campaigns to maximize ROI. Project Management: Coordinate with internal teams (marketing, design, logistics) to ensure timely and successful delivery of solutions. Manage and prioritize multiple projects and client requests efficiently. Oversee the execution of promotional activities and product launches. Market Analysis: Conduct market research to identify trends, opportunities, and competitive landscape. Provide insights and recommendations based on data analysis and industry trends. Reporting and Communication: Prepare and present regular reports on account performance and key metrics. Communicate effectively with clients and internal teams to address issues and opportunities. Ensure that all client feedback is addressed promptly and effectively. Problem Solving: Address and resolve any issues or challenges related to e-commerce operations and client accounts. Implement solutions to improve processes and enhance customer satisfaction. Qualifications: *Bachelors degree in Business, Marketing, E-commerce, or a related field preferred. *5+ years of experience in e-commerce management, account management, or a similar role. *Proven track record of managing client relationships and driving sales growth. *Strong understanding of e-commerce platforms (e.g., Walmart, Shopify, TikTok, Temu) and digital marketing strategies. *Excellent communication, negotiation, and presentation skills. *Strong analytical and problem-solving abilities. *Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred Skills: Proficient in Microsoft Excel Knowledge of HTML/CSS and basic web development principles. Familiarity with CRM systems and e-commerce tools. What We Offer: Competitive salary and benefits package. Opportunities for career growth and professional development. A collaborative and supportive work environment.

Job DescriptionDescription: WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus. Requirements: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus.

Job Description COME JOIN THE PARTY At Party City we create joy for our customers by making it easy to create unforgettable memories. We are Customer Obsessed. Our Assistant Managers lead by example and possess the energy and enthusiasm to match our customers excitement while providing an exceptional shopping experience. Party City is a collaborative environment where we accept the responsibility to be the best that we can be. We are knowledgeable about our products and services because we have the broadest and best selection of party goods in the industry. We ensure we are in-stock and easy to shop. We inspire our customers with exciting concepts, themes, ideas and provide everything they need to bring their party to life. At Party City, our promise is Customer First, People Matter, It Can Be Done and Celebrate! We live our brand every day and love to party! ARE YOU CUSTOMER OBSESSED? At Party City we celebrate each season, holiday and event with our customers. Our Assistant Managers are responsible for cultivating and maintaining a fun working environment and a customer focused culture. If you have a passion for delivering the ultimate customer experience, then we have a store leadership position for you! You will deliver an exceptional customer experience through the selection, training and development of your team. You are responsible for executing best in class sales and service strategies. Assistant Managers reinforce best in class customer service behaviors delivered by their teams through recognition and praise. Assistant Managers provide value to customers by delivering a customer friendly in-store and curbside shopping experience. You will leverage technology to enhance the customer service experience for our internal and external customers. You will cultivate an “It can be done” attitude with your team when it comes to overcoming obstacles and bringing joy to our customers. Assistant Managers are accountable for achieving their stores specific customer service goals. WHAT DO YOU BRING TO THE PARTY? If you can answer YES to the questions below then this is the right opportunity for you! Do you possess a minimum of 3 years retail Assistant Manager experience? Can you support leading a team in a dynamic and fast-paced environment? Are you able to help develop leaders from within? Can you assist the store team in achieving its goals? Are you adaptable and able to manage change daily through your team? Do you possess strong communication skills and the ability to build relationships with your staff and customers? Are you highly organized and able to multitask to maximize use of limited time? Do you possess conflict resolution skills? Are you calm, cool and collected under pressure? RESULTS MATTER! Assistant Managers are responsible for assisting the General Manager with operational excellence, customer experience, hiring, talent development, employee management and engagement. This role assists the General Manager in all aspects of merchandising and inventory replenishment. In this position you are responsible for helping to manage payroll and store profitability. Assistant Managers assist the General Manager with store planning, scheduling and task prioritization. As a store leader you are tasked with fostering a customer focused culture to exceed our customer’s expectations. Our Assistant Managers recruit, hire, coach, train and develop employees that do what’s right for both internal and external customers. Assistant Managers are responsible for helping create an environment that promotes associate engagement and retention. This role is critical in executing our company purpose, making it easy to create unforgettable memories for our customers and associates! PHYSICAL REQUIREMENTS Assistant Managers are responsible for making sure the store is always customer ready. The replenishment process will require you to lift, push and pull up to 25lbs daily. Cleaning, store recovery, setting plan-o-grams and endcap maintenance is required. Climbing ladders is required to re-stock and obtain merchandise for our customers. Ringing transactions on a register is required. Utilization of our helium system to fulfill customer orders is required. PARTY PERKS AND REWARDS We value our Managers loyalty and commitment to the organization. Competitive salary Fun working environment Generous associate discount Lifestyle benefits Yearly bonus Company DescriptionParty City South Plainfield. Now we are hiring part time flexible hours shift AM & PM. WE ARE HIRING: Talented, passionate, fun, creative, inspiring, helpful, and awesome human beings—for jobs that don’t feel like work. From helping our customers celebrate occasions big and small, to bringing home the grand prize in our company costume contest, our employees are the experts in making moments unforgettable. You in?Party City South Plainfield.\r\nNow we are hiring part time flexible hours shift AM & PM.\r\n\r\nWE ARE HIRING:\r\nTalented, passionate, fun, creative, inspiring, helpful, and awesome human beings—for jobs that don’t feel like work. From helping our customers celebrate occasions big and small, to bringing home the grand prize in our company costume contest, our employees are the experts in making moments unforgettable.\r\n\r\nYou in?

Job Description We are currently hiring entry level individuals with a customer service & sales background for the Business Sales Account Manager position. We have found that candidates working in retail, restaurant, hospitality or customer service positions are very easy to train for our Business Sales Account Manager position. We specialize in areas of customer renewal, customer retention and customer acquisition. Visit our Website Our firm is the leader in the marketing industry and in tailoring customer service & sales to their needs. Our clients are Fortune 100 companies that want us to deliver a face to face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers. It is a priority for our team to provide the best customer service, professionalism, and to build land and maintain quality customer relationships. Business is about more than just setting goals and making sales. At our company, we believe that business is about developing relationships with our partners and providing them with top-quality products and the services they need. As our business sale account manager, you'll be responsible for arranging the deals that makes this a reality. If you want to put your ambition into practice and be rewarded for doing so, our business development manager position may be right for you. We invite qualified candidates to complete an application and learn more about our company. Together, we can take the company to the next level. Job Responsibilities • Build relationships with potential clients by seeking out their needs and offering solutions that our company can provide them with., • Attract interest in products and services by advertising, networking, developing relationships and listening to feedback., • Acquire new accounts through networking and outreach targeted at potential new clients, • Set goals to ensure that sales quotas are met and all business team members are performing adequately., • Meet the needs of clients by taking the time to communicate with them and understand how their business operates., • Maintain client satisfaction by keeping quality of products and services high and meeting new client needs that may have arisen. Job Skills & Qualifications Required • Bachelor's degree or higher in business, marketing or sales, • Prior internships experience is a plus not a must, • Superior written and spoken communication abilities, • Strong work ethic and time management skills, • Prior experience in a management role zbI6LHYK30

Job DescriptionAbout Us: Just Collect is a Vintage & Modern Sports Cards store. We are a customer-focused business dedicated to delivering an exceptional retail experience via our physical and online store. We pride ourselves on operational excellence, team leadership, and providing products and services our customers of all ages love. Position Overview: We are seeking a highly organized, results-driven Operations Manager with a strong background in retail store management. Applicant does not need to have sports knowledge for this position. This role requires a hands-on leader who can oversee daily operations, streamline processes, drive sales, and ensure top-tier customer satisfaction. Key Responsibilities: • Oversee day-to-day store and operational functions in our physical location., • Lead, coach, and develop team members to achieve performance goals., • Monitor inventory, merchandising, and supply chain efficiency., • Implement operational strategies to improve profitability and efficiency., • Ensure compliance with company policies, safety standards, and local regulations., • Analyze performance data to identify opportunities for growth and process improvement., • Collaborate with senior leadership to set business objectives and execute initiatives., • Customer Service and Administrative Duties Qualifications: • Minimum 3 years of retail management experience, with at least 1 year in an operations-focused role., • Proven track record in sales growth, team leadership, and process improvement., • Strong knowledge of inventory control, merchandising, and retail KPIs., • Excellent communication, organizational, and problem-solving skills., • Ability to work a flexible schedule, including some evenings, weekends, and holidays. Preferred Skills: • Experience managing retail operations., • Familiarity with retail POS systems and operational software (Clover)., • Background in Customer Service. Compensation & Benefits: • Competitive salary based on experience., • Performance-based bonuses., • Health Insurance and 401K with 6% match., • Paid time off.

Job DescriptionDescription: Job Description: Account Manager – SaaS Retail Software Location: Fully Remote (with annual team events) or able to commute to our NJ office Reports To: Sales Manager Salary Range: $50-70K About the Role We’re looking for a proactive and relationship-driven Account Manager to join our Customer Success team and support a portfolio of existing retail clients using our SaaS retail commerce solutions. If you're passionate about building long-term relationships, driving client growth, and acting as a trusted advisor, this is the role for you. As an Account Manager, you will be the main point of contact for 100–150 SMB retail clients, helping them maximize the value of our software by providing education, strategic guidance, and identifying opportunities for upselling and cross-selling. What You’ll Do Client Relationship Management ? Build strong, lasting relationships with assigned clients through regular check-ins and strategic support. ? Serve as the primary liaison between your clients and our internal teams, ensuring clear communication and timely resolution of issues. ? Understand your clients’ unique business goals, challenges, and use cases to provide tailored guidance. Client Growth & Education ? Educate clients on the full breadth of our SaaS retail offerings—POS systems, eCommerce platforms, mobile apps, marketing tools, and more. ? Uncover upsell opportunities that align with each client's business objectives, and guide them through product expansion. ? Deliver product demos, share best practices, and champion new features to improve client outcomes. Client Advocacy & Retention ? Represent the voice of the client internally, collaborating cross-functionally to enhance the client experience. ? Monitor account health and proactively address risks to drive renewals and long-term retention. ? Meet or exceed upsell and retention goals tied to your book of business. Team Collaboration ? Work closely with Sales, Support, Product, and Marketing to align client needs with company solutions. ? Share insights from the field to help improve our platform and client journey. ? Participate in team summits and company-wide initiatives that drive innovation and collaboration. What You Bring ? 2+ years of experience in Account Management, Client Success, or a related role—preferably in SaaS, retail tech, or B2B services. ? Excellent communication and interpersonal skills—you know how to build rapport and earn trust. ? Strong organizational skills with the ability to manage a high volume of clients without sacrificing quality. ? Comfort with educating clients on technical platforms and presenting tailored solutions. ? Experience with CRM systems (e.g., HubSpot, Salesforce) and virtual collaboration tools. ? Self-starter mindset with a passion for helping businesses grow through technology. ? Able to thrive in a remote-first work environment. Bonus Points ? Experience with POS systems, eCommerce platforms, or retail operations. ? Background in SMB or enterprise SaaS account management. ? Familiarity with HubSpot CRM. Why Join Us? At Celerant Technology, we empower independent retailers with cutting-edge commerce solutions that unify their online and in-store experiences. As an Account Manager, you’ll play a key role in helping retailers succeed while shaping the future of retail tech alongside a collaborative, mission-driven team. We value growth—for our clients and our people. You’ll have opportunities to learn, lead, and make a meaningful impact from day one. Learn more about our company culture How to Apply If you’re passionate about delivering exceptional client experiences and excited to support retailers with powerful technology, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. Requirements:

Job DescriptionSummary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, cash management, customer service, retail and vending department, birthday party operations and workplace employee activities. Benefits: • Flexible Schedule, • Competitive Pay, • Paid Training, • FUN team environment, • Health Benefits with Employer Contribution, • 401(k) matching, • Paid Vacation, • Discount Program, • Anniversary Recognition Program, • Opportunities for Advancement, • Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures., • Helps the General Manager and department managers fulfill all daily tasks., • Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction., • Interacts with the Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training., • Provides sales and marketing training to all qualified sales staff., • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved., • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained., • Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions., • Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members., • Initiates and oversees workplace culture and employee interaction. Maintains a high level of employee satisfaction., • Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and trains all current staff on the GSS EAP.

Job DescriptionPosition Overview: We are seeking a dynamic and experienced E-commerce Account Manager to oversee and enhance our online retail operations. This role involves managing client relationships, optimizing e-commerce strategies, and driving sales growth across various platforms. The ideal candidate will have a strong background in e-commerce management, a keen eye for detail, and exceptional communication skills. Key Responsibilities: Client Management: Serve as the primary point of contact for assigned e-commerce accounts. Build and maintain strong, long-lasting client relationships. Understand client needs and provide tailored solutions to meet their business goals. E-commerce Strategy: Develop and implement effective e-commerce strategies to drive sales and improve customer experience. Monitor and analyze performance metrics, including sales, traffic, and conversion rates. Optimize product listings, promotions, and marketing campaigns to maximize ROI. Project Management: Coordinate with internal teams (marketing, design, logistics) to ensure timely and successful delivery of solutions. Manage and prioritize multiple projects and client requests efficiently. Oversee the execution of promotional activities and product launches. Market Analysis: Conduct market research to identify trends, opportunities, and competitive landscape. Provide insights and recommendations based on data analysis and industry trends. Reporting and Communication: Prepare and present regular reports on account performance and key metrics. Communicate effectively with clients and internal teams to address issues and opportunities. Ensure that all client feedback is addressed promptly and effectively. Problem Solving: Address and resolve any issues or challenges related to e-commerce operations and client accounts. Implement solutions to improve processes and enhance customer satisfaction. Qualifications: *Bachelor’s degree in Business, Marketing, E-commerce, or a related field preferred. *5+ years of experience in e-commerce management, account management, or a similar role. *Proven track record of managing client relationships and driving sales growth. *Strong understanding of e-commerce platforms (Walmart/Retail Link specifically) and digital marketing strategies. *Excellent communication, negotiation, and presentation skills. *Strong analytical and problem-solving abilities. *Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred Skills: Proficient in Microsoft Excel Knowledge of HTML/CSS and basic web development principles. Familiarity with CRM systems and e-commerce tools.

Job Description At Factory Direct Enterprises LLC d/b/a Ashley (FDE), we are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves. This commitment is reflected in our competitive compensation, benefits, culture, and growth opportunities, all of which align with our vision of being the employer of choice in every community we serve. Who We Are: • #1 Selling Furniture Brand in the World, • #1 Retailer of Furniture and Bedding in the United States As an industry leader, we offer the best compensation package in the furniture industry, including: • Competitive Base Salary range between $55,000 - $65,000 annually based on qualifications and relevant experience., • 401(k) Program with a company match., • Paid Time Off and Holiday Pay, including your birthday., • Medical, Dental, and Vision Benefits starting as low as $25 a week., • Referral Bonuses: Earn up to $1,000 for referring qualified candidates for open positions. Our Culture and Team Member Programs: At FDE, we pride ourselves on a culture of recognition and growth. We believe in investing in our team and value their feedback through programs like Employee Surveys. Our Ashley Cares programs highlight our commitment to our team, our guests, and our communities, including: • Hope to Dream: For every mattress sold, a portion of the proceeds is used to purchase and donate beds to children in need (ages 3-16)., • Give a Day: Every Team Member is encouraged to volunteer for one day per year with an approved organization, and we'll pay you for that day., • Corporate Chaplains: Providing support in areas such as grief care, hospital visits, marriage and parenting support, aging parents, and stress management., • Life Resources: Quarterly events supporting Team Members in areas like finances, relationships, health, and wellness., • Team Member Relief Fund: Offering financial support for unexpected life events. The IT Operations Analyst is responsible for ensuring the reliable operation of the company's technological environment, including Applications, Servers, Networks, Telephony, and End User Computing. This role also includes maintaining technology standards at retail locations, capturing operational metrics, and reporting KPIs related to service health and performance. The IT Operations Analyst reports to the IT Operations Manager and receives strategic direction from the Director of IT. Key Responsibilities: Technology Operations & Monitoring • Assess, monitor, and maintain the health of Applications, Servers, Networks, Telephony, End User Computing devices, and other IP-connected technologies., • Crosstrain on new projects to ensure effective monitoring, support, and maintenance., • Deliver operational excellence and report metrics to management., • Monitor internal and external applications, including Office 365, SharePoint, Windows/Intel PCs, STORIS ERP, and retail applications., • Utilize end-user support tools (FreshService, SysAid, PDQ, Splashtop, Lansweeper)., • Report on application health, performance, and capacity; audit and assist with patch management., • Monitor internal datacenter servers (Dell, HP) and storage systems (EMC SAN, NAS) across Windows, Linux, and Apple operating systems., • Work with Windows Server 2016+, PowerShell, VMware, VEEAM, Active Directory, DFS, GPO., • Monitor network infrastructure, including firewalls (Sophos), switches, WAPs (Netgear), vendor gateways, and ELAN connectivity., • Apply knowledge of TCP/IP, DNS, DHCP, WiFi, and routing protocols., • Maintain internal Mitel and external cloud telephony systems., • Report on telephony infrastructure health, capacity, and vendor performance., • Support and monitor desktops, laptops, thin clients, iPads, Windows, and Apple devices., • Report on EUC health, performance, capacity, and vendor service., • Audit and assist with EUC patching; maintain documentation., • Communicate IT-related updates and escalations clearly and tactfully., • Comply with and enforce organizational policies and procedures., • Perform other duties as needed, including:, • Store visits for governance and compliance, • Staff coverage during peak periods, • Full-time, 40 hours/week; Monday–Friday, 9am–6pm with a 1-hour lunch., • Occasional after-hours or weekend work for implementations or projects., • Participate in a rotating on-call schedule (1 week per month, Monday–Monday). · Bachelor's degree preferred or equivalent experience. · 1–5 years of IT Operations experience. · CompTIA A+ Certification required. Additional Requirements · Valid driver's license and ability to operate a vehicle in NJ, NY, and CT. · Reliable transportation.

Job Description Salary: 120,000.00 - 130,000.00 Other Forms of Compensation: Bonus up to 15% Car allowance Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. Job Summary Job Summary: The System Director of Dining Services is a key leadership position directly responsible for the successful operation of multiple Food & Nutrition Services in more than one Acute Care Hospital in a given geography. Key Responsibilities: • Ensures client, customer service/satisfaction with efficient cost effective management meeting and exceeding stated expectations at all sites, • Manages all foodservice-related activities, including patient care, non-patient care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all hospital-related activities at all sites, • Oversees systems and processes to ensure the strategic and operational objectives of the client for the system are met., • Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay., • Leads team of Directors within the system, • Manages system budget, • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus seven years of directly related experience preferred, • Minimum of seven plus years of hospital or adult home/care experience preferred, depending upon formal degree or training, • Previous experience in foodservice management operations of multi-unit acute care hospitals highly desirable, • Nine plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control, • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation, • Previous P&L accountability or contract-managed service experience is desirable, • Strong supervisory, leadership, management and coaching skills, • Strong communication skills both written and verbal, • Ability to communicate on various levels to include management, client, customer and associate levels, • Excellent financial, budgetary, accounting and computational skills, • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet, • ServSafe® Certified, • Certified Dietary Manager certificate or Registered Dietitian preferred Apply to Morrison Living today! Morrison Living is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Living are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Morrison Living maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1469930 Morrison Living LYN PELLEGRINI [[req_classification]]

Job DescriptionBenefits: • Competitive salary, • Employee discounts You may be our next great Manager at SafeSplash South Plainfield! The Manager position is an integral member of our management staff and is responsible for our product and customer service. The position has excellent opportunity for growth and upward mobility for qualified candidates. Why work at Streamline Brands? • A Company Culture of trust and support that you wont find anywhere else, • Streamline Brands Curriculum Certification, • Streamline Brands pays at or above market wages, commensurate with experience, • Quarterly Bonuses tied to performance, • Flexible Hours, • Free Swim Lessons for immediate family of employees, • Multiple Career Growth Tracks, • Personal Time offWhat will you do as a General Manager?, • Develop, implement, and manage the strategies that grow the business, • Responsible in establishing and maintaining the customer service vision and strategy, strategy execution, customer and community interaction, and direct sales, • Assist in providing the vision, leadership, and direction to all who impact the business, • Responsible for developing and managing the P&L to achieve or exceed objectives in the areas of revenue growth, costs, and margin, • Continuously drive programs/processes that grow the business while optimizing margins, • Responsible for effectively forecasting, budgeting, planning, and setting goals, • Responsible for setting and managing productivity and performance expectations for personnel, • Responsible for organizing and developing an effective team that is motivated to successfully deliver service and to grow the business, • Responsible for attracting and hiring quality individuals who possess the necessary skills, knowledge, and experience required to fill open job positions, • Manage customer service at the front desk and retail counter, • Perform swim instruction, as necessary.What are we looking for in a General Manager?, • Leadership skills and the ability to motivate, supervise and develop staff, • Ability to work effectively in a team environment, • Ability to work any day of the week, • Strongly Preferred:, • Previous experience with aquatics management, • Previous experience with swim instruction, • Experience working with children and young families, • Knowledge of swimming pool maintenance & operation (Certified Pool Operator or Aquatics Facility Operator)

Job DescriptionDescription: Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team. *Please note that your daily duties can change upon the Call Center Managers request to meet business needs. Requirements: The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team.

Job DescriptionDescription: Software Support Technician - Entry Level Iselin New Jersey Software Support Technician- Entry Level WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus. Requirements: RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus.