HR Business Partner- Retail (West Coast)
12 days ago
Los Angeles
Job DescriptionDescription SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody. At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers. As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets. Position Summary Reporting to the Director of HR Retail, the HR Business Partner –Retail (West Coast) serves as a trusted advisor and strategic partner to retail leaders across the West Coast. This role is highly focused on employee and employer relations, coaching leaders, and ensuring consistent, fair, and values-driven people practices across a dynamic retail environment. The HRBP will play a critical role in strengthening manager capability, navigating complex employee relations matters, and reinforcing a positive employee experience at scale. This individual will work closely with Store Leaders, Regional Leadership, and cross-functional HR partners to support performance, engagement, compliance, and long-term talent growth while acting as a visible, approachable HR presence in the field. Key ResponsibilitiesKey Responsibilities Employer & Employee Relations (Primary Focus) • Serve as a trusted thought partner to retail leaders, providing hands-on guidance on employee relations, performance conversations, corrective action, and conflict resolution., • Lead and manage complex and escalated employee relations issues, ensuring timely, thorough, and impartial investigations with clear documentation and outcomes., • Coach managers on best practices for feedback delivery, performance improvement, accountability, and engagement building confidence and consistency across leadership teams., • Partner with leaders to proactively identify people risks and address concerns before they escalate., • Act as a cultural steward, reinforcing SKIMS’ values, leadership expectations, and commitment to fairness and inclusion. HR Strategy & Business Partnership • Execute HR strategies aligned with retail business goals in partnership with the Director of HR – Retail and regional leadership., • Translate people strategy into practical, field-ready solutions that support store performance and employee experience., • Partner cross-functionally with Recruiting, Legal, Payroll, Benefits/Total Rewards, and People Operations to deliver seamless HR support across the West Coast., • Support scalable HR processes that drive operational consistency while allowing flexibility for regional needs. Performance Management & Talent Development • Guide leaders through goal setting, performance evaluations, and development planning with a strong focus on growth and accountability., • Support performance improvement planning with clarity, empathy, and compliance at the forefront., • Contribute to annual talent reviews, succession planning, and leadership development discussions to strengthen internal pipelines., • Use HR data and insights to track trends in engagement, retention, turnover, and performance. Training, Onboarding & Manager Enablement, • Support onboarding experiences that set leaders and teams up for success from day one., • Partner on training initiatives that strengthen leadership capability, employee relations skills, and inclusive management practices., • Equip managers with tools, resources, and guidance to lead confidently and effectively. Diversity, Equity & Inclusion, • Champion DEI initiatives by embedding inclusive practices into daily people decisions and leadership behaviors., • Partner with leaders to foster environments where employees feel respected, valued, and heard., • Support engagement initiatives that build connection, morale, and a strong sense of belonging across stores. Compliance & Risk Management, • Ensure adherence to federal, state, and local employment laws, as well as company policies and procedures., • Partner with Legal on employment-related matters, ensuring appropriate documentation and risk mitigation., • Communicate policy updates clearly and consistently to leaders and teams., • Conduct HR audits and reviews to ensure compliance and operational excellence. Operational Excellence & Change Management, • Support organizational change, growth, and transformation initiatives across the retail network., • Maintain and evolve HR resources, toolkits, and documentation for leaders and employees., • Based in the United States (West Coast)., • 3+ years of Retail HR or HR Business Partner experience in a fast-paced, multi-site environment., • Strong expertise in employee relations, investigations, performance management, and manager coaching., • Proven ability to build trust and influence leaders at all levels., • Excellent communication, conflict resolution, and judgment skills., • Experience working with HRIS systems (UKG preferred) and Microsoft Office Suite., • Strong knowledge of employment law and HR best practices., • Ability to handle sensitive matters with discretion and professionalism., • Willingness to travel within the assigned region and work across time zones., • Experience supporting scaling retail teams is a plus., • PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred. Benefits, Culture and PerksBenefits and Culture • Up to 100% Company Paid Healthcare (medical, dental, vision), • Kind Body Fertility Benefits, • 401(k) savings plan with up to 4% match, • Unlimited PTO, • Full Access to LinkedIn learning, • Employee Discounts Perks (HQ Location), • Free weekly catered lunch at HQ – M/T/W/Th, • Dog-Friendly office on a Thursday and Friday, • Free Swag Giveaways, • Annual Holiday Party, • Annual Summer Party, • Invitations to pop-ups and other company events, • Complimentary daily office snacks and beverages