Retention specialist jobs in New Rochelle, New YorkCreate job alerts

Volunteers of America-Greater New York (VOA-Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays. Our staff are at the heart of this work, creating meaningful change every day. If you're passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity. We are currently seeking qualified candidates for the following position: Position: Retention Specialist The Retention Specialist for the Career Access Program will play a pivotal role in ensuring the long-term success and job retention of participants enrolled in the Career Access Program. This individual will work directly with program participants, employers, and community partners to provide personalized support, identify challenges, and implement strategies to ensure participants' continued success in their careers. The Retention Specialist will monitor participants' progress post-placement, resolve any barriers to success, and assist with ongoing professional development. Career Access program is a community outreach initiative designed to offer vocational rehabilitation services to individuals with disabilities. Location: Bronx, NY 10455 Minimum Qualifications: • Associate degree or 60 college credits courses in the human services field, or high school diploma or GED with 2 years of relevant experience in workforce development., • The position also requires a demonstrated verbal and written communication ability, including basic computer skills. Retention Specialist Principal Responsibilities: • Develop individualized retention plans for each participant, focusing on overcoming barriers to job retention and career advancement. Collaborate with participants to set goals for career advancement and provide guidance on achieving those goals., • Provide ongoing one-on-one support to participants to address challenges related to their work environment, personal circumstances, or skill development., • Monitor participants' progress post-placement, conducting regular check-ins to assess job satisfaction and overall well-being., • Establish and maintain strong relationships with employers who have hired program participants, offering guidance on accommodating employees with disabilities., • Identify and resolve barriers to retention, such as workplace challenges, skill gaps, personal issues, or conflicts between the participant and employer., • Participate in outreach efforts to expand the program's network of employers and community partners who are committed to hiring and retaining individuals with disabilities. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: • Medical, Dental, & Vision Coverage, • Prescription Coverage, • Life Insurance, • Retirement Plan, • Tuition Reimbursement, • Paid Time Off, including a Paid Birthday Holiday And much more! To learn more about our staff, culture and much more, copy and paste our website link into a browser: _ VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

About The Community Builders, Inc. Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. Position Description: Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred. This position has a requirement of five days a week in office. Essential Functions: • Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues., • Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants., • Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports., • Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements., • Keeps informed of market conditions and update competitive market analysis quarterly., • Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers., • Monitors rent balances, collects rents, and sends out late or quit notices as required., • Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management., • Oversees office functions, including office hours, filing, computer systems, reports, etc., • Inspects property, picks up litter, and reports issues to Service Maintenance Manager., • Handles resident issues and concerns, partnering with Community Manager as needed., • Inspects market ready units for acceptance to lease and for resident move in., • Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process., • Performs other duties are required. Education & Experience: • College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required., • 2+ years of experience in Property Management, Hotel, Hospitality or Retail required., • Industry designations (COS, LIHTC, ARM, etc.) preferred., • Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required., • Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required., • Proven Excellent Customer Service skills required. Benefits • Medical, dental, and vision insurance, • 12 Paid Holidays & tenure-based PTO accruals, • Employer contributions to Health Savings Accounts, • Company paid Life & Disability Insurance, • 403(b) retirement plan with company match, • Tax-advantage accounts: commuter/parking, medical & dependent care FSA, • Hospital & Critical Illness Insurance, • Confidential, 24/7 Employee Assistance Program, • Pay Rate: $27-29/hour The Community Builders is an equal opportunity employer.

Job DescriptionJOB DESCRIPTION JOB TITLE: Employment Specialist DIVISION: Employment Services FLSA: Non - Exempt LOCATION: Westchester, NY REPORTS TO: Service Coordinator SALARY: $ 45,000.00 to $50,000.00 SUMMARY: Under supervision of the Employment Services Coordinator, assists participants in securing permanent employment opportunities through individual employment case management and facilitation of job readiness training. DUTIES & RESPONSIBILITIES: • Identifies, outreaches and recruits’ eligible participants for specific program population., • Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment., • Develops Individual Employment Plans for each program participant, outlining employment related needs/goals., • Evaluates participant’s progress of planned goals and documents participants’ accomplishments., • Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed., • Work closely with each participant on the development of a resume and other documents required for employment. Assists participants with securing interview clothing, childcare and/or transportation., • Plans, develops and facilitates pre-requisite training on job search and job readiness techniques to prepare participants for transition into employment., • Works closely with each participant to identify and resolve problems/barriers that hinder employability. Works directly with the job development team to match participants to suitable employment opportunities., • Provides post-employment services to program participants to build bridges to long term job retention., • Uses a variety of methods to provide outreach that may include emails, home visits, phone calls, etc., • Actively participates in staff and other meetings as required., • Maintain accurate and up to date records on all program participants; prepares weekly/monthly reports and continuously collects, organizes and analyzes program data., • Work closely with the Rapid Re-Housing Staff to ensure that qualified residents are accepted into the Housing program and provided with ongoing housing retention services., • Participate in monthly team case conference meeting or as deemed appropriate, • Perform other job related duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s Degree and two years’ experience in casework, or employment and training programs, or Associate Degree and four years of relevant work experience. Ability to communicate effectively with people of all socioeconomic backgrounds; ability to identify participant needs and appropriate support services; ability to motivate program participants; ability to communicate effectively both orally and in writing; and ability to organize and prioritize work to be performed. Must have computer skills in word and excel. Must be available for evenings/weekend work. Must have a valid driver’s license and a vehicle available for work. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Reports To: Assistant Director of Peer and Recovery Services Reports To: Program Supervisor / Clinical Director Program: OASAS 822 Outpatient Substance Use Disorder Program Location: White Plains, NY-On-site with community-based outreach as required (Hybrid may be available based on program needs) Hours per week: 35 FLSA Status: Full Time, Non-Exempt Annual Salary Range: $40,000-$50,000 Summary Description: The Peer Specialist (CRPA) provides peer-based recovery support services to individuals enrolled in an OASAS 822 outpatient substance use disorder program. The Peer Specialist uses lived experience, training, and certification to support participants in building recovery capital, engaging in treatment, navigating systems of care, and sustaining long-term recovery. Services are delivered in alignment with OASAS regulations, agency policies, and recovery-oriented principles. Responsibilities: • Provide individual and group peer support services consistent with CRPA scope of practice and OASAS 822 standards., • Support participant engagement, retention, and adherence to treatment plans through recovery coaching and mentorship., • Share lived recovery experience in a purposeful, professional, and recovery-focused manner., • Assist participants in identifying recovery goals and developing personalized recovery plans., • Facilitate linkage to community resources, including self-help groups, vocational services, housing supports, and medical/behavioral health providers., • Provide crisis support and de-escalation within the scope of peer services and refer to clinical staff as needed., • Collaborate with counselors, supervisors, and multidisciplinary team members to support coordinated care., • Maintain timely, accurate, and compliant documentation in the Electronic Health Record (EHR) in accordance with agency and OASAS requirements., • Participate in supervision, team meetings, trainings, and required professional development. Competencies: • Knowledge of recovery-oriented systems of care and peer support principles., • Familiarity with and ability to use an Electronic Health Record system., • Strong interpersonal, communication, and engagement skills., • Ability to maintain professional boundaries and confidentiality., • Highly organized, detail-oriented, and self-motivated., • Cultural humility and the ability to work with diverse populations. Key Performance Indicators (KPIs): • Meeting established productivity expectations for peer services., • Timely and accurate documentation in accordance with agency and OASAS documentation standards., • Engagement and retention of participants in services., • Compliance with supervision, training, and certification requirements. Requirements: • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in human services or related field preferred., • One of the following credentials is required: NYS Certified Recovery Peer Advocate (CRPA), Credentialed Alcoholism and Substance Abuse Counselor (CASAC), or Care Manager with demonstrated substance use disorder (SUD) experience., • Experience working with adults with substance use disorders, including outreach or field-based services., • Valid driver’s license and ability to travel locally as required., • Strong computer skills, including Microsoft Office and data systems., • Fluency in English (reading, writing, speaking); bilingual skills a plus., • Must maintain all applicable regulatory clearances., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to work evenings or flexible hours to meet participant needs., • Hours per week, reporting structure, and location are subject to change based on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Employment Services Director Program: Employment Services Location: White Plains, NY (mobile) Hours Per Week: 35 FLSA Status: Full Time, Non-exempt Salary Rate: $23 per/hr Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: Greater Mental Health of New York’s Employment Services supports individuals with behavioral health conditions and other disabilities in achieving their vocational goals. Using the Individual Placement and Support (IPS) model, the Employment Specialist provides personalized, trauma-informed, and person-centered services to help participants prepare for, obtain, and maintain competitive employment. Responsibilities: • Pre-vocational Services: Deliver time-limited services to help individuals develop general employability skills., • Placement Services: Assist with job search strategies, resume development, interview preparation, and job matching., • Job Coaching: Provide on- or off-site coaching, including support with accommodations and employer communication., • Mobile and Hybrid Service Delivery: Meet participants in various settings; flexible scheduling including evenings/weekends., • Training: Complete job-specific training within 24 months of hire., • Administrative Duties: Maintain electronic records and fulfill reporting requirements. Competencies: • Ability to teach and support goal-directed vocational activities., • Familiarity with Trauma-Informed Care, Person-Centered Practice, and Motivational Interviewing., • Understanding of challenges related to mental health and disabilities., • Strong work history and insight into workplace expectations., • Proficiency in electronic record systems and adaptability to change. Key Performance Indicators (KPIs): • Timely completion of participant assessments and service plans., • Successful job placements and retention rates., • Participant satisfaction and engagement., • Compliance with documentation and reporting standards., • Completion of required training within the designated timeframe. Requirements: • Bachelor’s Degree in Psychology, Human Services, or related field., • Minimum two years of experience in employment services for individuals with disabilities., • Basic computer skills., • Valid Driver’s License and acceptable driving record., • Ability to travel within Westchester County., • Clearance from NYS Justice Center and Office of Children and Family Services., • Legal eligibility to work in the U.S., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in the Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs., • Bilingual candidates (Spanish or ASL) are strongly preferred., • Must maintain NYS Defensive Driving certification if operating agency vehicles., • Must demonstrate reliability, independence, and confidentiality. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description 🚀 Now Hiring Flexologists at StretchLab Greenwich, CT Where Movement Meets Purpose 💪 Are you passionate about fitness, mobility, and helping people move and feel better every day? StretchLab Greenwich is looking for energetic and dedicated Flexologists to join our team at the leading assisted stretching studio in the country. As part of the Xponential Fitness family, StretchLab is a fast growing wellness brand redefining recovery, flexibility, and movement. Our Greenwich location serves an active, health focused community and offers an incredible opportunity to build a meaningful career in the wellness industry. 🌟 About StretchLab Greenwich With over 450 studios nationwide and multiple locations across Connecticut and New York, StretchLab is the leader in one on one assisted stretching. Our Greenwich studio welcomes clients of all fitness levels who want to improve flexibility, mobility, and overall wellbeing. We pride ourselves on a supportive, team driven culture that encourages professional growth and long term success. 💼 Position Flexologist 📍 Location Greenwich, CT 💰 Pay $24 to $28 per hour plus tips and commission 🕒 Schedule Part time and full time positions available 🔍 What You’ll Do Deliver personalized one on one assisted stretch sessions to improve flexibility and reduce injury risk Educate clients on the long term benefits of stretching, mobility, and recovery Perform movement assessments and customize sessions based on individual needs Build strong client relationships and support membership retention Maintain a clean, welcoming, and positive studio environment This is a great opportunity for anyone searching for Flexologist jobs in Greenwich CT, mobility specialist roles, or fitness and wellness careers in Fairfield County. ✅ Ideal Background • We are looking for movement professionals with experience in bodywork and fitness, including, • Certified Personal Trainers NASM ACE ISSA and similar, • Licensed Massage Therapists, • Physical Therapy Assistants or Chiropractic Assistants, • Yoga or Pilates Instructors, • Kinesiology or Exercise Science graduates, • Athletic Trainers or Dance Coaches ✨ Qualifications • A passion for fitness, wellness, and holistic health, • At least one year of movement or bodywork experience preferred, • Strong communication and customer service skills, • Professional, punctual, and team oriented mindset 💰 Compensation and Benefits • Competitive hourly pay $24 to $28 plus tips and commission, • Flexible scheduling options, • Full time benefits including health, dental, vision, and 401k, • Complimentary StretchLab membership and employee wellness perks, • Ongoing education and career growth opportunities 🌿 Why You’ll Love Working at StretchLab Greenwich StretchLab Greenwich is more than a studio, it is a wellness community. Whether you are growing your career in fitness, transitioning from traditional bodywork, or looking for a movement based role with less physical strain, you will find a supportive team, positive culture, and meaningful impact here. 📢 Ready to Stretch Your Potential If you are excited to turn your passion for movement into a rewarding wellness career, we would love to hear from you. 👉 Apply today to become a Flexologist at StretchLab Greenwich and help clients unlock their full movement potential through assisted stretching. Powered by JazzHR BLjRyPE5a6

Job Description JOB DESCRIPTION JOB TITLE: Housing Retention Case Manager - NYSSHP DEPARTMENT: Rapid Re-Housing FLSA: Non-Exempt REPORTS TO: Senior Retention Case Manager LOCATION: Yonkers, NY SALARY: $40,000.00 - $45,000.00 SUMMARY: The housing retention case manager provides home-based services and supports, to families and single adults in permanent housing. Participants are provided with a variety of services to promote housing stability and individual well-being. Transitional services are also provided to some families and single adults who recently exited a shelter program into permanent housing. For the transitional cases, the case management services phase out as families & single adults stabilize in their housing and new networks of supportive services. DUTIES & RESPONSIBILITIES: • Works collaboratively with case managers to help families achieve their housing goals., • Provides crisis management assistance as needed., • Assists clients with budgeting and saving through financial literacy workshops., • Links families with community-based, mainstream social service providers that are able to meet their long-term social support and service needs., • Ensures that children are enrolled and attending school., • Refers clients to employment, job readiness, vocational, and training programs when appropriate., • Coordinates with employment specialist to identify employment opportunities and job fairs for clients in the retention program., • Maintains accurate written record of services provided to families., • Submits accurate, timely reports as requested., • Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Must be Spanish Speaking. Bachelor’s degree in social work or related field required. Strong computer, presentation, written and verbal communication skills required. Experience in case management, home visiting, housing retention, or homelessness preferred. Ability to engage hard to reach families. Understanding of and commitment to community and strengths-based work. Sensitivity to the needs of culturally diverse communities and families. Must be available to work evenings and weekends as needed. Must have own transportation and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Retention Specialist DEPARTMENT: Rapid Re-Housing (New Start Program) FLSA: Non-Exempt REPORTS TO: Housing & Retention Services Coordinator LOCATION: Yonkers, NY SALARY: $40,000. - $45,000. SUMMARY: The Retention Case Manager provides, home-based services and support to disable, non-disable, employed and employable families and single adults in permanent housing. DUTIES & RESPONSIBILITIES:  Responsible for conducting clients’ intakes and obtain needed documentation to ensure clients eligibility for the referred department/program. Maintains accurate and up today progress notes in HMIS.  Able to travel within the Westchester County.  Works closely with the Department of Social Services and the Westhab Housing Department staff to achieve client’s permanent housing goals as well as with shelter and transitional shelter staff.  Attends weekly cross departments meetings and others as required. Create and maintain ongoing communication, both verbal and written, between all parties involved (shelters, DSS, housing department, clients, landlords and collaborating agencies, etc.)  Identify client’s barriers and develops a service plan with clients to address the identify barriers. Responsible for referring clients to mental health and substance abuse services if needed.  Promotes housing stability and individual well-being during program enrollment. Provide six-month retention services to clients who have exited the program.  Responsible for compiling the initial/renewal lease program/housing documents for submission. Responsible for completing program documentation, reports, assessments, HQS Inspections and Rent Reasonableness in a timely manner.  Ensures that children are enrolled and attending school. Responsible for reporting any child abuse or neglect.  Requires the completion of various programmatic time sheets and activity log along with maintaining working calendar updated.  Responsible for scheduling one client’s home visit as often as needed. Identify program needs and makes recommendations.  Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor Degree or Associate Degree required in social work or related field preferred, with two years’ experience in direct client services. Fluency in Spanish is highly desirable. Detail oriented to complete requirements of files and contract compliance packets. Excellent written and communication skills. Ability to adapt to the client’s and staff needs as needed. Possess strong organizational skills with the ability to meet a demanding workload. Knowledge of community services, conflict and resolution, and strengths based case management. Some evenings and weekends as needed. Must have own transportation and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

Job Description Customer Success Specialist – Join Our Award-Winning Team! Location: 20 Brookdale Pl, Mt Vernon, NY 10550 At Yost & Campbell, we’ve been proudly serving our community since 1939—and our success comes from putting people first. We’re looking for a Customer Success Specialist to join our team in Mt. Vernon. In this role, you’ll be the first point of contact for our customers across digital channels, ensuring they receive the top-notch service we’re known for. Why You’ll Love Working Here We believe great work deserves great rewards. When you join Yost & Campbell, you’ll enjoy: • Pay Range: $20 - $26 per hour, • Weekly Pay On Friday, • Comprehensive Benefits Package – Medical (3 plans to choose from), Dental, Vision, HSA with company contribution, $25,000 Life & AD&D, Long- and Short-Term Disability, plus options for additional voluntary life insurance up to $300,000., • Financial Security – 401K with company match to help build your future., • Work-Life Balance – Generous paid time off and paid holidays., • Perks & Discounts – Employee discounts on all our services, plus an Employee Referral Program., • Professional Growth – Ongoing training, development, and a supportive team culture., • Award-Winning Team – Be part of a company recognized for outstanding customer service and community commitment. What You’ll Do • Monitor and triage incoming customer requests from email, website forms, and digital platforms., • Respond promptly and professionally to inquiries from the digital agent or escalated call center concerns, providing information or directing requests to the right team., • Drive and champion customer retention efforts with outreach to schedule priority calls and maintenance visits., • Manage online appointment scheduling through digital tools and CRM systems., • Document and track all customer interactions in the CRM for accuracy and follow-up., • Collaborate with internal teams to resolve customer issues and ensure seamless service delivery., • Look for opportunities to improve customer satisfaction and streamline digital processes. What We’re Looking For • High school diploma or equivalent; some college a plus., • Excellent written and verbal communication skills., • Strong organizational and time management abilities., • Comfort handling a high volume of customer emails, chats and messages., • Tech-savvy with CRM systems (ServiceTitan experience preferred)., • A customer-first attitude with a friendly, professional approach., • Ability to work independently and as part of a collaborative team. Schedule This is a full-time, in-office position Monday-Friday 8:30AM-5:00PM at our Mt. Vernon location. Flexibility is required to cover peak customer service hours.

Job Description:\n\nTURN YOUR SUMMER INTO SOMETHING EXTRAORDINARY – BECOME A SEASONAL DIVISION LEADER WITH KIDS IN THE GAME! Empower Staff, Inspire Campers, and Build a Summer That Matters. Kids in the Game provides unforgettable day camp experiences for hundreds of New York children across Manhattan, Brooklyn, the Bronx, and now Westchester & Jersey City! When you join the Kids in the Game summer camp leadership cohort, you’ll be part of a dynamic team of Camp Directors, Assistant Directors, and 275+ coaches running outstanding programming at our 13 summer day camps. THE KIDS IN THE GAME SUMMER CAMP EXPERIENCE Kids in the Game camps are where sports, creativity, and community come together to shape confident, compassionate, and connected kids. Every summer, our camps across New York City, Westchester & Jersey City bring together diverse groups of children to explore new sports, build friendships, develop positive social skills, and learn how to be part of a team. Our camps offer kids a uniquely designed blend of sports and games, arts and crafts, STEM enrichment, field trips, swim activities, theme weeks, and all-camp special events to make every week the highlight of a child's summer. Each day is fueled by energy, laughter, and belonging. Our team of camp leaders, specialists, and counselors create an environment where every child feels seen, supported, and inspired to try something new. We believe camp is more than a summer activity — it’s a place where kids discover who they are and who they can become. As a Certified B Corporation, we're also on a mission to positively impact the lives of all of our stakeholders - campers, families, staff, community members, and our partners. We’re looking for Division Leaders who want to be positive role models, build emotional intelligence, boost confidence, create inclusive communities, and help bring high-quality camp experiences to kids across NYC, Westchester and Jersey City.. Your Leadership Can Change the Game — Join Kids in the Game This Summer. DIVISION LEADER / OFF-SITE LEAD ROLE & KEY TASKS As a Division Leader / Off-Site Lead, you report to the Camp Director and Assistant Directors and serve as a key on-site leader for both campers and staff. You oversee a division of 3–4 camper groups (approximately 10–15 campers per group) and directly support 6–8 counselors. This role is highly active and hands-on, requiring you to be present throughout the camp day, support smooth transitions, and help ensure each group in your division is safe, organized, and engaged. You are responsible for supporting daily operations within your division, including camper supervision, group management, and real-time problem solving. You help address camper needs, manage behavior with empathy, and maintain a positive and structured environment where campers feel supported and confident. By staying visible and approachable, you play an important role in shaping the daily camper experience and reinforcing camp routines and expectations. You also serve as a primary coach and mentor to counselors in your division, providing guidance on group leadership, camper engagement, and communication strategies. Working closely with the Camp Director and Assistant Directors, you help align your division with overall camp goals, support special events and off-site supervision, and model Kids in the Game’s core values through your leadership, teamwork, and commitment to an inclusive and joyful camp culture. The Division Leader / Off-Site Lead works closely with the Camp Dierctor and Administrative AD to manage aspects of the logistics required to travel to nearby parks, swim facilities, and field trip locations (around NY and NJ). This includes: busing to field trips and swim facilities, planning travel and transportation routes, collecting and reviewing permission slips, managing and purchasing tickets, camper and staff supervision during off-site activities and events, maintaining health and safety protocols and managing risk factors, as well as being the point person for vendor communication & relationships. LOCATION, DATES & TIMES We currently have an opening for a Division Leader / Off-Site Lead at our Westchester day camp.Address: Westchester-Crestwood - 465 Westchester Ave, Tuckahoe, NY 10707Dates: June 22, 2026 - August 21, 2026Times: 7:45am - 4:15pm; after care until 5:30pm twice per week You must be able to arrive by 7:45am daily via public transportation or personal transportation (car) and stay on-site until 4:15pm daily (and until 5:30pm twice per week to support after care activities). JOB DESCRIPTION The Division Leader / Off-Site Lead responsibilities include:Ambassadorship, Core Values & Camp CultureAmbassador: You are a visible, trusted leader for campers, counselors, and families. Through your daily presence, communication, and decision-making, you model what it means to lead with care, confidence, and purpose.Positivity: Bring energy, encouragement, and optimism to your division. Help counselors and campers navigate challenges with flexibility and a solutions-oriented mindset.Empathy: Support campers’ social and emotional needs with patience and understanding. Coach counselors on age-appropriate responses and inclusive behavior strategies.Commitment: Show up prepared, reliable, and engaged each day. Follow through on responsibilities and support the consistency and structure campers need to succeed.Ambition: Take initiative in problem-solving, team-building, and continuous improvement. Look for ways to strengthen your division’s culture and daily flow.Inclusivity: Ensure every camper feels welcomed, supported, and able to participate fully, regardless of background, identity, or ability.Camp Experience & Division ManagementOversee daily camper supervision, behavior support, and group transitions within your division.Address camper concerns and conflicts proactively, using youth development best practices.Maintain daily notes and communicate camper updates to Assistant Directors and Camp Directors as needed.Foster a team-oriented, respectful environment among campers and staff.Serve as a primary supervisor for your division on off-site trips in collaboration with the Off-Site Assistant Director.Programming & Special Events SupportAssist Assistant Directors with the execution of weekly themes, special events, and division-level activities.Support activity setup, transitions, and modifications as needed.Collaborate with camp leadership to ensure smooth daily schedules and special programming days.Develop and lead “Team Time” games and division-based bonding activities.Safety, Compliance & SupervisionEnsure all park, trip and swim experiences meet Department of Health standards and Kids in the Game safety procedures.Check on park safety daily - landscape, the public around the area, transition routes, required permits. Conduct regular visits during the week to the park to make sure safety standards are being met by the rest of the camp staff. Maintain appropriate staffing ratios (1:5) at all times and reassign staff as needed to close gaps.Conduct pre-trip safety checks (materials, headcounts, meds, waivers, consent forms, emergency contacts, buddy system).Monitor weather, route changes, and partner communication to make real-time safety decisions.Lead staff huddles before and after each off-site experience to reinforce expectations and reflect on improvements.Support in leading staff training on emergency response, first aid procedures, and appropriate camper management techniques.Respond to behavioral, medical, or environmental incidents calmly and effectively; communicate outcomes with families and leadership.Maintain a culture of psychological safety—ensuring every camper and staff member feels physically and emotionally secure.Logistics & OperationsOrganize and confirm the daily and weekly transportation plans (bus, subway, walking routes).Provide training to other camp staff on off-site travel procedures (buddy system, headcounts, Rule of 3, call and responses, staff placements, etc.).Review safety and supervision procedures prior to all on-site travel with the campers and staff through daily meetings and all-camp rallies.Work with Counselors to ensure that campers understand the safety procedures required for being at the park, swimming and locker rooms, field trips and large outings, etc.Maintain accurate and updated group rosters and consent forms for park travel, open swim and swim lessons, and field trips.Confirm pre-purchased tickets/reservations in advance; confirm headcounts with partners and purchase additional tickets as needed.Prepare trip packs (contact lists, meds, attendance sheets, emergency docs, incident report sheets).Coordinate swim groups by pulling accurate rosters, changing room transitions, and ratio coverage.Communicate off-site travel plans and relevant tasks proactively to the staff and Camp Director for a smooth rollout. SEASONAL WORK EXPECTATIONS & SUMMER SCHEDULEMid May to June (8 to 10 hours per week)Attend specific Division Leader meetings and check ins with our teamSupport in completing Division Leader DutiesConnecting with your division’s camp counselorsBuild relationships and trust Support your Admin Assistant Director in creating camper rostersConnect with your Assistant Directors about your division’s programming and off site trips or swimReview all weekly summer camp theme guidesHelp with modifications of activitiesDevelop go to “Team Time” games for your counselorsAttend Camp Leadership meetings and check ins with your camp teamWork on completing summer prepSupport in staff retention efforts and touch points with your support staffTeam building activitiesSmall team outingsSupport additional camp marketingConnecting with families via call and emailParticipate in virtual or in-person camp fairs/events in the community and open houses. You will help to promote the camp and answer parent questions at these events.Leadership/All Staff/Camp Site Specific TrainingsDivision Leader / Off-Site Lead TrainingsSessions starting in Late MayAttend training specific to DL duties depending on your role at campCamp staff must attend a series of scheduled orientations/trainings. These trainings will be held between the dates of Late May and June 24th, which will include 3 full days of on-site training. Training specifics will be sent at a later date. Please keep these weeks free (including weekend days) so that you can attend the sessions.You will be expected to attend and support all of the on-site training days.Trainings include:Leadership Kick Off All Staff Meet & GreetAD / DL / Specialist Workshops Core Training Workshops On-Site Training (in-person)3 Days before camp - TBDCPR/First Aid/AED Trainings (4 hours)Participate in scheduled CPR/First Aid/AED training. These are required for all Division Leaders SUMMER WORK EXPECTATIONSLate June to August:There is an expectation for you to work for the agreed upon employment dates. If there are any days you may need off during this time, they must be approved by the People & Culture Department before the summer starts. Weekly Camp Schedule:On-Site Monday to Friday7:45am to 4:15pm - Camp Leadership are expected to be at camp before your support staffCamper hours are 9:00am to 3:30pm, with children being dropped off between 8:15-9:00am and picked up between 3:30-4:00 pm Aftercare Rotation Expectations:Division Leaders are expected to support at least 2 days per week of aftercare. Camp Directors will create a rotation schedule pre-summer that works for all camp staffAftercare runs from 4:00 to 5:30pmOnly on aftercare days you will work 9:00am to 5:30pmThe rest of the team will be expected to all work one day per week of aftercare. SEASONAL COMPENSATION STRUCTURE This is a part-time, seasonal position based in New York City. Assistant Directors must be available to work part time from Late April - June (range of 8-15+ hours per week) to complete pre-summer work expectations. Division Leaders must be available to work full time from late June to the end of August to oversee camp operations.Monthly stipends & Pre-Summer Training StipendEnd of May to June: $200 pre-summer stipendDivision Leaders only receive the full pre-summer stipend in May if they complete required milestone expectationsRates will be prorated depending on progressIn addition you will receive a training bonus for for June Pre summer training stipend: $375$120 for virtual trainings and $180 for all 3 on site training days$75 for an in person field day in JuneTraining attendance is mandatoryYou must complete all virtual and in-person trainings Missed sessions or absences will result in a prorated training payment Summer Compensation: Pay Schedule: Biweekly salary payments from late June - August 2026Westchester-Crestwood camp location will run for 7 weeksTotal salary range based on 8 weeks of summer camp:$650 to $800 per week 8 week camp salary range (without the training stipend)$5,200 to $6,400Total salary range based on 7 weeks of summer camp:$650 to $800 per week 7 week camp salary range (without the training stipend)$4,550 to $5,600Rates are based on camp enrollment (number of campers per week) and prior years of experience in similar roles and prior Division Leader experience RequirementsDIVISION LEADER / OFF-SITE LEAD QUALIFICATIONS Our ideal Division Leader candidate:A candidate who is truly Amazing with children!Being DOE or DOH fingerprinted is a plusUp to date Physical and TB test documentation will be required before startingPossessing knowledge of another language on top of English is a plusYou must pass a NY State run background checkBeing CPR, First Aid and AED certified is a plusPossess at least 2+ years of experience working with campers required; experience leading recreation programs/activities; experience leading groups of varying sizesPossess the ability to establish and maintain effective working relationships with fellow employees, participants, parents and caregiversPossess the ability to communicate effectively and in a timely fashion with participants, families and caregivers, both verbally and non-verballyDemonstrates practical problem solving skills in a variety of situations. PHYSICAL REQUIREMENTS & ACTIVE COACHING EXPECTATIONS At Kids in the Game, our coaches are active, engaged, and present with kids—on the playground, in the gym, and out in the community. The physical requirements below reflect the essential functions of our coaching roles and the dynamic environments in which our programs take place. We are committed to providing reasonable accommodations to support individuals with disabilities in performing these essential functions. Physical activity levels may vary by coaching placement (recess, PE, after school, or summer camp), but all roles involve active supervision, movement, and hands-on engagement with children. Active supervision & physical requirements include:Ability to stand and walk for extended period

Job DescriptionDescription: Job Summary: The Housing Retention Specialist is part of a collaborative, multidisciplinary team supporting women in our 178-unit Permanent Supportive Housing Program. This role manages a caseload of approximately 60–80 residents, focusing on housing stability, lease compliance, and long-term tenancy success. Using a strengths-based, trauma-informed approach, the Specialist provides individualized support from move-in through ongoing occupancy, addressing barriers that could jeopardize housing. Core responsibilities include assessing resident needs, developing housing retention plans, connecting residents to community resources, coordinating care with internal and external partners, and intervening early when tenancy issues arise. Support may include resolving arrears, assisting with lease renewals, ensuring unit condition standards are met, navigating entitlements, and addressing neighbor or community conflicts. Services are delivered within a team model that emphasizes case conferencing, shared accountability, and integrated care. This position does not have direct supervisory responsibilities. Requirements: Key Responsibilities: Administrative & Documentation • Maintain up-to-date records in the Apricot electronic health record, accurately documenting resident interactions, collateral contacts, progress toward housing retention goals, hospitalizations, housing stability plans, and other significant events., • Track and review progress toward housing retention and stability goals, updating plans every 3–6 months or as circumstances change., • Complete required assessments and evaluations (e.g., Self-Sufficiency Matrix) according to program schedule., • Document interventions related to eviction prevention, arrears resolution, lease compliance, and conflict mediation., • Participate in case conferencing, interdisciplinary team meetings, and housing committee reviews to ensure coordinated, informed decision-making. Resident Support & Housing Stability • Conduct housing stability assessments within 72 hours of move-in and develop individualized housing retention plans within 30 days, identifying resident-led actions and staff interventions to maintain tenancy., • Engage residents in monthly face-to-face meetings (minimum), with increased contact for higher-risk situations., • Facilitate timely referrals to internal services (e.g., Economic Empowerment) and external resources that promote tenancy preservation, financial stability, and overall wellbeing., • Secure and maintain necessary consents/authorizations for the release of information to coordinate services., • Assist residents in accessing income supports, employment, entitlements, and other resources that reduce housing risk., • Provide guidance on lease obligations, apartment care standards, and conflict resolution to promote a positive tenancy record. Team-Based Housing Retention Collaboration • Actively participate in weekly case conferencing to review resident stability, problem-solve housing risks, and coordinate interventions., • Share responsibility for residents’ housing stability by ensuring continuity of services and knowledge transfer within the team., • Apply a strengths-based, trauma-informed, and culturally responsive approach in all resident and staff interactions., • Contribute to a team culture that emphasizes shared accountability, peer support, and solution-focused communication., • Provide coverage and support for fellow housing retention team members as needed. Community & Stakeholder Engagement • Build and maintain partnerships with landlords, housing placement agencies, legal aid organizations, and community providers to expand housing stability resources., • Conduct at least one collateral contact per month per resident to align services and support tenancy preservation., • Obtain necessary records from hospitals, courts, and external agencies to address issues impacting housing stability., • Refer residents to appropriate community resources to address underlying factors that could threaten tenancy., • Represent the program and organization with professionalism and integrity at all times. Key responsibilities are not intended to be an exhaustive list of job duties but reflect the core expectations and housing retention priorities of the role. Qualifications: • High School Diploma required, Bachelor's degree in social work or related field preferred., • Minimum two years' experience with vulnerable adult populations., • Residential or supportive housing experience strongly preferred. Licensing and/or Certifications: • CASAC or CASAC-T a plus., • Valid NYS Driver’s License or ability to obtain within 3 months. Skills and Attributes: • Strong documentation and electronic health record skills. - Good organizational, time management, and communication skills, verbal and written., • Good at assessment, SMART goal development, advocacy, and solution focused problem solving., • Knowledge of counseling and social service resources in Westchester County., • Knowledge of strengths-based approaches, trauma-informed care, harm reduction, and housing-first models., • Ability to work effectively as part of a collaborative team., • Culturally responsive communication and interpersonal skills., • Ability to adjust to changing circumstances, whether related to the needs of the residents or program. Compensation: $50,000-$58,000 commensurate with experience and qualifications Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations are made, while performing this job the staff member shall: Use strength to lift items needed to perform the functions of the job. Sit and stand for required periods of time. Speak and hear. Use close vision, color vision, peripheral vision, and depth perception along with the ability to focus vision. Communicate effectively in English, using proper grammar and vocabulary. In certain situations, American Sign Language, Braille, or other language may also be considered as acceptable forms of communication. Reach with hands and arms and use hands and fingers to manage objects and operate tools, computers, and/or controls. Sedentary Work: Involves minimal physical effort (e.g., sitting at a desk, working on a computer). Or Light Work: Requires some physical activity like occasional lifting, carrying light objects, or performing tasks that may involve standing or walking for extended periods. Environmental Demands: The environmental demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive: Exposure to a variety of childhood and adult diseases and illnesses. Occasional exposure to a variety of weather conditions. Exposure to heated/air conditioned and ventilated facilities. Function in a workplace that is usually moderately noisy but that can be very noisy at times.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to peopl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to peopl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to peopl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to peopl

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to peopl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to peopl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Cintas Corporation - - Responsibilities: Unload soiled products from company trucks at designated facility areas; Load clean uniforms, floor mats, and additional customer products onto trucks according to routes; Maintain cleanliness of work area and meet quality/quantity standards for loading/unlo

Cintas Corporation - - Responsibilities: Load and unload customer garments and bulk products into industrial washers and dryers; Set wash and dry parameters based on product type; Coordinate transfers between washers and dryers and monitor equipment; Maintain cleanliness of work area and meet quali