Retention specialist jobs in Yonkers, New YorkCreate job alerts

Job DescriptionJob Summary:As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a positive fitness experience and quality personal training sessions leading to member retention and client acquisition and retention. Responsible for: • Upholding the Crunch Franchise core values of T.R.A.I.N.: Timely, Ready, Attentive, Inspiring, Noble., • Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations., • Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success., • Training exclusively for Crunch Franchise. As a Crunch Franchise team member, it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Crunch Franchise. This includes working as an employee or independent contractor for another health club, personal training studio or private residence, or engaging in any other activities that represent a conflict of interest for Crunch Franchise. Organizational Relationship:Reports to the Personal Training Manager, Assistant Personal Trainer if applicable, Franchise partner or General Manager depending on club and market. This position does not have any direct reports. Essential Duties & Responsibilities:The Personal Trainer is responsible for performing the following activities for the club: • Service and Train Clients [70% of time], • Create an outstanding initial personal training experience for introductory package clients, • Prepare and deliver comprehensive fitness programs based on clients goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle, • Inform clients of the fitness tools available to assist them in achieving their goals, • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress, • Demonstrate safe and proper exercise technique to clients, • Service Members [20% of time], • Instruct members on proper use of club equipment and exercise techniques, • Assist, at the club managements request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.), • Understand all aspects and benefits of the CAMP CRUNCH Orientation and deliver a positive fitness experience to members and guests, • Help with racking weights and assisting in maintaining a neat, organized and clean club, • Additional/Misc. [10% of time], • Design comprehensive fitness programs using company-provided tools (dotFIT), • Schedule all personal training sessions, other appointments, and administration time using company systems (ABC/Datatrak), • Trainer Business Plan execution, • Execute other duties as assigned Qualifications:Knowledge, Skills, & Abilities: Education Level: • High School Diploma or GED required, • Bachelors Degree preferred, • Current Cardiopulmonary Resuscitation (CPR)Certifications: (One or more of the following certifications), • American College of Sports Medicine (ACSM), • Certified Personal Trainer, • Health Fitness Specialist, • American Council on Exercise (ACE), • Personal Trainer Certification, • The Cooper Institute, • Personal Trainer Certification, • International Fitness Professionals Association (IFPA), • Personal Trainer Certification, • National Academy of Sports Medicine (NASM), • Certified Personal Trainer, • Corrective Exercise Specialist (CES), • Performance Enhancement Specialist (PES), • National Exercise and Sports Trainers Association (NESTA), • Personal Fitness Trainer Certification, • National Federation of Professional Trainers (NFPT), • Personal Trainer Certification, • National Strength and Conditioning Association (NSCA), • Certified Personal Trainer, • Certified Strength and Conditional Specialist (CSCS)Experience:Personal Training experience preferred but not required. Physical Requirements: • Must be able to lift 50 lbs., • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.Work Environment:, • While performing the duties of this job the team member is regularly exposed to moving mechanical parts., • Extended workdays are a frequent occurrence, as are weekends & holidays as needed to support the business.

Job DescriptionJOB DESCRIPTION JOB TITLE: Employment Specialist DIVISION: Employment Services FLSA: Non - Exempt LOCATION: Westchester, NY REPORTS TO: Service Coordinator SALARY: $ 45,000.00 to $50,000.00 SUMMARY: Under supervision of the Employment Services Coordinator, assists participants in securing permanent employment opportunities through individual employment case management and facilitation of job readiness training. DUTIES & RESPONSIBILITIES: • Identifies, outreaches and recruits’ eligible participants for specific program population., • Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment., • Develops Individual Employment Plans for each program participant, outlining employment related needs/goals., • Evaluates participant’s progress of planned goals and documents participants’ accomplishments., • Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed., • Work closely with each participant on the development of a resume and other documents required for employment. Assists participants with securing interview clothing, childcare and/or transportation., • Plans, develops and facilitates pre-requisite training on job search and job readiness techniques to prepare participants for transition into employment., • Works closely with each participant to identify and resolve problems/barriers that hinder employability. Works directly with the job development team to match participants to suitable employment opportunities., • Provides post-employment services to program participants to build bridges to long term job retention., • Uses a variety of methods to provide outreach that may include emails, home visits, phone calls, etc., • Actively participates in staff and other meetings as required., • Maintain accurate and up to date records on all program participants; prepares weekly/monthly reports and continuously collects, organizes and analyzes program data., • Work closely with the Rapid Re-Housing Staff to ensure that qualified residents are accepted into the Housing program and provided with ongoing housing retention services., • Participate in monthly team case conference meeting or as deemed appropriate, • Perform other job related duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s Degree and two years’ experience in casework, or employment and training programs, or Associate Degree and four years of relevant work experience. Ability to communicate effectively with people of all socioeconomic backgrounds; ability to identify participant needs and appropriate support services; ability to motivate program participants; ability to communicate effectively both orally and in writing; and ability to organize and prioritize work to be performed. Must have computer skills in word and excel. Must be available for evenings/weekend work. Must have a valid driver’s license and a vehicle available for work. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job DescriptionDescription: Location: Edgewater, NJ Education Director At Apple Montessori Schools, our mission is to nurture the whole child—academically, socially, and emotionally. The Education Specialist plays a pivotal role in the educational aspects of Apple Montessori’s program. This position is responsible for participating in family events, reviewing communication between staff and families, ensuring educational excellence, and driving quality outcomes for both students and teachers. We're seeking a passionate educator who thrives in both child-centered and adult learning environments. If you believe in the transformative power of Montessori education, are a natural mentor, and excel in clear, compassionate communication, we’d love to connect with you. This is more than a job — it’s an opportunity to make a meaningful impact every single day. Key Responsibilities: • Family Engagement and Communication: At Apple Montessori Schools, we value the partnership between families and our school. Our Education Specialists foster a communicative, supportive atmosphere, ensuring families are informed through events like Back to School Night, Parent-Teacher Conferences, and workshops., • Teacher Mentorship & Professional Development: Coach and mentor teachers in curriculum, classroom management, and development. Provide feedback, lead professional development, evaluate performance, and support onboarding and training completion., • Program Quality & Compliance: Oversee assessments and staff training, ensure compliance with standards, and monitor classrooms for safety and curriculum alignment. Track student interventions, support incident reviews, manage inventories, review lesson plans, and maintain clean, well-equipped learning environments., • Staff Management & Leadership: Support staff retention by addressing concerns, resolving conflicts, and serving as a trusted resource for teachers. Ensure staff complete required professional development hours. Requirements: • A Bachelor’s degree in Early Childhood Education, Montessori Education, or a related field is required., • Montessori certification at the Early Childhood level (AMS, AMI, NAMC or equivalent) is preferred or willing to be obtained., • Minimum of 3 years in early childhood education., • 1 year of experience as a supervisor or coordinator., • Knowledge of the Montessori philosophy and methods., • Strong mentorship and communication skills., • Experience with educational technology and administrative tools (e.g., ProCare, Salesforce, Vector, etc.)., • Excellent organizational skills and attention to detail. Strong interpersonal skills to engage with staff, parents, and the broader community.

Job Description Customer Success Specialist – Join Our Award-Winning Team! Location: 20 Brookdale Pl, Mt Vernon, NY 10550 At , we’ve been proudly serving our community since 1939—and our success comes from putting people first. We’re looking for a Customer Success Specialist to join our team in Mt. Vernon. In this role, you’ll be the first point of contact for our customers across digital channels, ensuring they receive the top-notch service we’re known for. Why You’ll Love Working Here We believe great work deserves great rewards. When you join Yost & Campbell, you’ll enjoy: • Pay Range: $18 - $21 per hour, • Weekly Pay On Friday, • Comprehensive Benefits Package – Medical (3 plans to choose from), Dental, Vision, HSA with company contribution, $25,000 Life & AD&D, Long- and Short-Term Disability, plus options for additional voluntary life insurance up to $300,000., • Financial Security – 401K with company match to help build your future., • Work-Life Balance – Generous paid time off and paid holidays., • Perks & Discounts – Employee discounts on all our services, plus an Employee Referral Program., • Professional Growth – Ongoing training, development, and a supportive team culture., • Monitor and triage incoming customer requests from email, website forms, and digital platforms., • Respond promptly and professionally to inquiries from the digital agent or escalated call center concerns, providing information or directing requests to the right team., • Drive and champion customer retention efforts with outreach to schedule priority calls and maintenance visits., • Manage online appointment scheduling through digital tools and CRM systems., • Document and track all customer interactions in the CRM for accuracy and follow-up., • Collaborate with internal teams to resolve customer issues and ensure seamless service delivery., • High school diploma or equivalent; some college a plus., • Excellent written and verbal communication skills., • Strong organizational and time management abilities., • Comfort handling a high volume of customer emails, chats and messages., • Tech-savvy with CRM systems (ServiceTitan experience preferred)., • A customer-first attitude with a friendly, professional approach. This is a full-time, in-office position Monday-Friday 8:30AM-5:00PM at our Mt. Vernon location. Flexibility is required to cover peak customer service hours.

Job Description iV Bars Lead Job Overview, Responsibilities and Duties Position description: This position requires the Lead to provide leadership, communication and education to the clinic while bridging the gap between the store and corporate office. This will require a strong ability to set direction, coach to skill set, manage behaviors, teach selling strategies and provide timely and thorough follow up. This position will require the implementation of corporate policies and procedures and ensure adherence by the staff. To be successful in this position the following set of skills are necessary: • Superb product knowledge and skill set in iV insertion and infusion., • Ability to perform and teach staff on how to perform all services provided., • Excellent communication and interpersonal communication., • Strong ability to sell and provide selling strategies to staff., • Seasoned skillset with conflict resolution and solution-oriented mindset., • Provision of outstanding customer service and client retention., • Desire to support company growth and continual improvement by participating in training conducted in clinic or at corporate As Lead iV Specialist you will provide support to your staff and ensure a successful clinic by completing the following tasks: • Scheduling and Payroll of Staff for your Clinic and ongoing schedule coordination to ensure adequate coverage of the clinic., • Limit the schedule to one iV Specialist on the clock, at a time until further notice., • Lead may be asked to flex their weekly hours as needed, • Ensuring all shifts are covered. If a shift is empty you must fill it or work it yourself, this includes all shifts, every day that the clinic is open, • If a clinic is closed for any reason out of the ordinary immediately notify Aaron, HR and Ashlin, • If you are going to be out of town, please notify Aaron, HR and fellow Leads. We will all work together to ensure your clinic runs smoothly while you're away., • Coordinate and organize events and/or satellite locations., • Provide HR with biweekly payroll summary with real time management of clocked hours by staff for adherence to company policies, • Ensure no one is clocking in prior to scheduled shift *more info below, • Ensure policies, procedures and protocols are followed by all, which includes but not limited to, • Compliance with protocols and current healthcare regulations consistent with your medical license., • Enforcing break policy, • Maintaining a clean clinic, • Auditing of weekly transactions, like discounts to ensure they are in the approved categories., • Auditing transactions to see if any memberships were declined and follow up with members to get new info., • Auditing of Aesthetic Records - ensuring previous days customers were entered correctly, • Ensure staff is entering every client into the customer app on Clover so we can gather their information., • Ensure all expense receipts are sent to Ashlin HR on a monthly basis., • Orienting of Staff as Needed, • Train staff as needed, new staff and staff that needs a refresher, • Keep records of any challenges / problems with staffs, submitting all records to HR, • Maintain an "Open Office Policy" to be available to staff as needed., • Order and Maintain sufficient inventory for customer and store needs using company ecommerce site:, • Cocktail vials, • iV supplies, • toilet paper, water, snacks, etc., • Implement our mission of providing safe, effective and efficient iV therapies and services to customers by following iV Bars Steps Of Service:

Job DescriptionAbout SpotOnWe're not just building restaurant tech—we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. • Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users, • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Responsibilities: • Be a local representative for SpotOn in your community by offering advanced technology to local business owners that will help run and grow their businesses, • Travel to and from client sites within a designated geographical territory to prospect, build relationships, and sign up new local business owners and merchants, • Manage the full sales cycle from start to finish with a growing portfolio of clients, • Hit sales targets, with a particular focus on selling software & point-of-sale solutions along with payment processing Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of our qualifications and if this role is aligned with your career trajectory. • 2+ years of B2B sales experience with an emphasis on small business owners, merchants, and restaurants, • Proven track record delivering against sales goals with a metrics-oriented, need-to-win attitude, • Excellent cold calling, prospecting, and territory buildout experience, • Proficient in Salesforce as a CRM is a plus, • Maintain and manage the client relationship in collaboration with our internal support teams to ensure the success & satisfaction of your customer portfolio, • The ability to learn technology basics and apply them to business situations At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes: • Medical, Dental, and Vision Insurance, • 401k with company match, • RSUs, • Paid vacation, 10 company holidays, sick time, and volunteer time off, • Employee Resource Groups to build community and inclusion at work, • Monthly cell phone and internet stipend Compensation: • A full-time, W2 position with total on-target earnings of up to $120,000-$275,000. Total on-target earnings is inclusive of base salary and commission potential., • Please note the salary range listed is just one component of a competitive compensation package which includes company RSUs., • Commissions will be paid weekly for new accounts signed, bonuses earned for hardware and implementation, monthly production bonuses, and customer retention. #LI-HYBRID The base salary range listed will vary depending on location and experience. Base salary range$60,000—$60,000 USD SpotOn is an e-verify company.