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  • Salon Manager / Stylist ( Should have a Clientele Base)
    Salon Manager / Stylist ( Should have a Clientele Base)
    hace 25 días
    Jornada parcial
    Irvington

    Job Overview We are seeking an experienced and dynamic Salon Manager / Stylist with an established clientele base to lead and grow our vibrant salon team. This role combines advanced hair styling expertise with store management responsibilities, ensuring exceptional customer service and salon operations. The ideal candidate will possess a strong background in cosmetology or Braiding, excellent communication skills, and a passion for creating beautiful looks while fostering a welcoming environment for clients and staff alike. Duties Provide professional hair styling, coloring, and hair extension services, including hair braiding and Locs Manage daily salon operations, including appointment scheduling using salon software , front desk duties, and retail sales. Maintain high standards of sanitation and safety protocols to ensure a clean and compliant environment. Mentor and train junior stylists and staff on techniques such as the straight razor, hair styling, and retail upselling strategies. Develop and retain a loyal clientele by delivering personalized customer service and building strong relationships. Oversee inventory management, retail sales, and merchandising to maximize revenue opportunities. Implement marketing strategies to promote salon services and retail products effectively. Lead store management tasks including staff scheduling, performance evaluations, and ensuring smooth daily operations. Qualifications Valid cosmetology or braiding license with proven experience in hair styling, coloring (including color theory), and advanced techniques such as hair extensions and Hair braiding. Demonstrated ability to build and maintain a clientele base. Proficiency in salon software systems for scheduling and client management. Strong knowledge of sanitation standards, store management practices, retail math, and upselling techniques. Excellent communication skills with the ability to mentor team members effectively. Experience in retail sales, store management, and customer service excellence. Skills in makeup application, nail care, hair threading, and retail product knowledge are desirable. Ability to work collaboratively in a fast-paced environment while maintaining professionalism. Join our team to elevate your career in a supportive environment that values creativity, professionalism, and client satisfaction! Job Type: Full-time Pay: $15.00 - $29.44 per hour Benefits: Employee discount Flexible schedule Free massages Opportunities for advancement Paid time off Professional development assistance Work Location: In person

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  • Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    hace 27 días
    Jornada completa
    Carroll Gardens, Brooklyn

    About Light Switch Light Switch is a neighborhood coffee shop and bar opening in Carroll Gardens, Brooklyn. By day, we serve specialty coffee, pastries and light fare. By night, we transition into a relaxed social environment serving beer, wine, spritzes and shareable food offerings. We are seeking Hospitality & Operations Leads to join our opening leadership team. These roles are responsible for helping establish service standards, training team members, maintaining operational excellence and delivering exceptional guest experiences across both daytime and evening service. Working alongside the co-founders of the business Henry and Mark. This is an opportunity to play a key role in building a new hospitality business from the start. Position Summary The Hospitality & Operations Lead is a hands-on lead role responsible for overseeing front-of-house operations, supporting daily business performance and ensuring an outstanding guest experience throughout all trading periods. This role requires flexibility to lead both coffee service and evening beverage service, while acting as a role model for hospitality, teamwork and operational execution. The successful candidate will be equally comfortable leading a busy morning coffee rush, coaching team members during service and hosting guests during evening operations alongside the rest of the team. Key Responsibilities Guest Experience & Hospitality ● Deliver exceptional hospitality and create memorable guest experiences ● Build relationships with regular guests and foster community engagement ● Resolve guest concerns professionally and confidently ● Ensure service standards are consistently executed throughout the day and evening Coffee Operations ● Prepare and serve specialty coffee beverages to company standards ● Monitor coffee quality and consistency ● Support coffee training and ongoing development of team members ● Maintain espresso equipment and coffee workstations Evening Beverage Operations ● Serve beer, wine and spritzes to company standards ● Support beverage menu development and seasonal offerings ● Maintain beverage quality, presentation and service standards ● Ensure compliance with responsible alcohol service practices Leadership & Training ● Lead shifts and act as the senior team member on duty ● Train, coach and develop hospitality team members ● Support onboarding of new hires ● Drive accountability for service, cleanliness and operational standards ● Foster a positive and collaborative team culture Operations & Administration ● Open and close the business according to established procedures ● Perform cash handling and end-of-day reconciliation ● Monitor inventory levels and communicate ordering requirements ● Assist with receiving deliveries and stock management ● Ensure compliance with food safety and health regulations Business Performance ● Drive sales through guest engagement and product knowledge ● Support achievement of labor and operational goals ● Identify opportunities to improve efficiency and guest satisfaction ● Act as a trusted partner to ownership in day-to-day operations Qualifications Required ● Minimum 2-3 years hospitality experience ● Experience in specialty coffee (experienced barista), restaurants, bars or hospitality operations ● Strong leadership and communication skills ● Proven ability to perform in a fast-paced environment ● Passion for hospitality and guest experience ● Flexible availability including mornings, evenings and weekends ● Food Handler certification Preferred ● Experience leading shifts ● Specialty coffee experience ● Wine, beer or beverage service experience ● Experience with Toast POS ● Experience in a new start-up operation. What Success Looks Like ● Outstanding guest experience across all dayparts. ● Consistent coffee and beverage quality ● Strong team culture and engagement ● Well-executed openings, closings and shift transitions ● Operational excellence throughout both daytime and evening service ● Positive contribution to the growth and reputation of Light Switch Compensation ● Competitive hourly wage ● Participation in tip pool ● Leadership development opportunities ● Opportunity for future advancement as the business grows Schedule Full-time position averaging 35-40 hours per week with a mixture of morning, daytime, evening and weekend shifts. But we are flexible depending on the individual's needs. This role ideal requires flexibility to support both coffee and evening beverage operations. Or specifically one day-part throughout the week and weekend.

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  • Outside Sales Representative
    Outside Sales Representative
    hace 1 mes
    Jornada completa
    Long Island City, Queens

    Home Tile Center is an importer and distributor of ceramic and porcelain tile, slabs, natural stone, tiling tools and tile setting materials, serving high-end construction, design, and development projects across the New York City area and beyond.We are expanding our commercial sales team and are seeking an experienced, high-performing sales professional with proven exposure to B2B construction materials, architectural products.This position is focused on driving market expansion, new client acquisition, and long-term project development within the architectural and construction industry. Key Responsibilities • Serve as a trusted ambassador of Home Tile Center, driving outside sales efforts and growing the commercial business across the NYC area., • Identify and engage architects, developers, contractors, and design professionals., • Develop and execute structured outreach campaigns (Email, direct communication, and cold outreach), • Build and manage a pipeline of project-based opportunities from initial contact to quotation stage, • Handle early-stage client communication and qualify serious project opportunities, • Maintain consistent follow-up cycles and relationship development strategies, • Provide insights on market behavior, pricing expectations, and client acquisition dynamics, • Contribute to improving outreach systems and conversion strategies, • Update our CRM and sales tracking system with relevant information, ensuring every sales related interaction is properly documented for the team., • Provide follow-ups on all project inquiries, samples, quotes, and orders with grace and professionalism., • Represent Home Tile Center at industry events and events at our headquarters, becoming a familiar and inspiring presence in our industry. What We Are Looking For We are specifically looking for individuals with real, hands-on experience in: • B2B sales within tile, natural stone, ceramics, or building materials (IMPORTANT to have industry experience), • Cold outreach and proactive lead generation, • Project-based sales cycles (not retail or one-time transactional sales), • Direct involvement in client acquisition or business development activities, • Interior design, or a related field—and knows how to build lasting client relationships., • Navigating ERP and CRM systems and using technology to stay organized and efficient. Core Skills • Excellent English communication (spoken and written), • Strong B2B sales mindset and structured thinking, • Experience with LinkedIn, email outreach, and CRM tools, • Ability to clearly explain sales processes and real-world examples, • High level of professionalism in client communication, • Familiarity with architectural or construction terminology, • AI tools experience is a plus Send your resume by email along with your salary requirements. Work Location: In person

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    hace 1 mes
    $2800–$4800 mensual
    Jornada completa
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

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  • Telemarketer
    Telemarketer
    hace 1 mes
    Jornada completa
    Manhattan, New York

    We are seeking an energetic and motivated Telemarketer to join our dynamic sales team! In this role, you will be the voice of our company, engaging potential clients through outbound calls and warm calling techniques to promote our innovative products and services. Your enthusiasm and communication skills will drive business development, foster customer relationships, and contribute to our growth. This paid position offers an exciting opportunity to develop your sales expertise in a fast-paced environment while making a real impact. Duties Conduct outbound calls to prospective clients, leveraging warm calling strategies to generate interest and qualify leads Engage in B2B (business-to-business) sales conversations, presenting tailored solutions that meet client needs Utilize CRM (Customer Relationship Management) software such as Salesforce to track interactions, update contact information, and manage sales pipelines Negotiate terms with potential clients confidently, ensuring mutual satisfaction and closing deals effectively Follow up with leads through persistent communication, nurturing relationships to convert prospects into loyal customers Collaborate with marketing teams to align outreach efforts and optimize campaign effectiveness Provide excellent customer service by addressing questions, resolving concerns, and maintaining positive interactions throughout the sales process Skills Strong negotiation skills with the ability to influence decision-making positively Proven experience in telemarketing, inside sales, or technology sales environments Familiarity with CRM software like Salesforce or similar platforms for managing customer data and sales activities Excellent communication skills in English, both verbal and written, with a clear and persuasive speaking style Knowledge of B2B sales processes and business development strategies Ability to conduct outbound calling campaigns confidently and professionally Customer service orientation with a focus on building long-term relationships Experience in marketing or technical sales is a plus, especially within technology or software sectors Join us as a Telemarketer and be part of a vibrant team dedicated to growth, innovation, and success! Your proactive approach and passion for sales will help us reach new heights while providing rewarding opportunities for your professional development. Job Type: Full-time Pay: From $17.00 per hour Work Location: In person

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  • Insurance Sales Representative (Commercial Trucking)
    Insurance Sales Representative (Commercial Trucking)
    hace 1 mes
    $65000–$125000 anual
    Jornada completa
    Sunset Park, Brooklyn

    Now Hiring | Commercial Trucking Insurance Sales Producer 📍 Brooklyn, New York | On-site 💰 $65,000–$120,000+ per year (Base Salary + Uncapped Commissions) is a growing New York insurance agency serving trucking companies and businesses across the United States. We are building a high-performance sales team in Brooklyn and looking for ambitious producers who know how to generate business, build relationships, and create long-term revenue. This is not a passive “sit and wait for leads” position. We are looking for a true producer — someone who can develop their own pipeline, bring in new clients, and build a strong book of business with us over time. If you are driven by income, independence, and growth, this opportunity offers the stability of a guaranteed salary together with the upside of uncapped commissions and long-term career potential. What You’ll Do • Generate new business through prospecting, referrals, networking, and relationship-building, • Develop and grow your own book of business within the company, • Work with inbound opportunities while actively sourcing your own leads, • Build relationships with trucking companies, owner-operators, and commercial clients, • Present coverage solutions, negotiate confidently, and close deals, • Manage follow-ups, renewals, and policy servicing through CRM systems, • Create long-term client relationships that lead to repeat business and referrals What We’re Looking For • 1+ year of insurance sales experience preferred, • Strong hunter mentality and confidence in generating your own opportunities, • Comfortable with cold outreach, networking, and performance-driven sales, • Excellent communication, negotiation, and closing skills, • Organized, self-motivated, and goal-oriented, • Ability to commute comfortably to our Brooklyn office, • Russian or Spanish language skills are a strong plus What We Offer • Guaranteed base salary + high uncapped commissions, • Realistic earning potential of $65,000–$120,000+ annually, • Stable Monday–Friday schedule (9:00 AM – 6:00 PM), • Strong operational support and professional training, • Access to carrier markets and in-house resources, • Long-term career growth in a stable New York agency, • A serious office environment where strong producers are recognized and rewarded If you want to build more than just another sales job — if you want to grow a real book of business, increase your income year after year, and establish yourself in the commercial insurance industry — we want to hear from you. Join Royal Service Pro Inc. and build a serious insurance career in New York. Apply today.

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    hace 1 mes
    $2800–$4800 mensual
    Jornada completa
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

    ¡Incorporación inmediata!
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  • Store Manager
    Store Manager
    hace 2 meses
    $24–$27 por hora
    Jornada completa
    Manhattan, New York

    At Baked by Melissa, we don’t just sell cupcakes—we deliver a premium, joyful, and memorable guest experience rooted in exceptional service and thoughtfully crafted products. Our bite-size treats are beloved nationwide, and our in-store experience is the heart of the brand. As a Store Manager, you will be responsible for overseeing the daily operations of our kiosk, ensuring the store is fully staffed, operationally prepared, and set up for success. This full-time position requires strong ownership, flexibility, and accountability, as you will manage a team of 6-9 retail employees. You must be able to seamlessly shift between leading as a manager and executing as a hands-on associate when needed, consistently representing the brand at the highest level. Key Responsibilities: • Store Leadership & Performance: Take full ownership of store performance by delivering against sales plans and KPIs (AOV, conversion, traffic). Proactively monitor business trends and lead the team to drive results, ensuring consistent execution of operations, team standards, and customer experience., • Operational Excellence: Own full accountability for the assigned store being open, staffed, and operationally ready at all times. Ensure the store consistently meets company standards for opening, closing, cleanliness, and overall readiness. Confidently step in as needed, at times operating as the sole team member, to deliver a best-in-class customer experience. Oversee ordering of store supplies within budget and maintain proper inventory levels to avoid disruptions., • Team Management & Development: Create and manage weekly store schedules aligned with business needs and payroll budgets, monitoring labor spend to meet financial targets. Proactively plan for coverage, acting as the primary point of contact for call-outs and gaps, and partnering with regional leadership to resolve staffing needs. Support hiring efforts, maintain a strong bench of trained team members, and carefully review/approve weekly timecards. Lead, coach, and develop Sales Associates in partnership with the Retail Talent & Development Manager to meet performance expectations and execute training programs., • Customer Experience: Ensure teams consistently deliver a best-in-class, on-brand customer experience, leading by example through energy, product knowledge, and service standards. Address and resolve customer concerns quickly and professionally., • Business Communication & Meetings: Participate in weekly retail meetings, confidently speaking to store performance, traffic trends, sales barriers, and staffing challenges. Communicate proactively and transparently, bringing solutions to identified issues. Qualifications: • 2 years of retail management experience (multi-unit experience preferred but not required)., • Strong leadership and team development skills., • Ability to problem-solve quickly and manage multiple priorities., • Excellent communication and organizational skills., • Ability to work 35-40 hours per week, including a flexible schedule with possible nights, weekends, and holidays., • This role is in-person, and all administrative duties must be completed on-premises. What Success Looks Like: • Stores are consistently staffed, operationally sound, and customer-ready., • Teams are engaged, well-trained, and performing to expectations., • Scheduling gaps are proactively solved without disruption to the business., • Strong ownership of store performance and accountability across teams, with the ability to articulate successes and opportunities regularly, demonstrating a true business owner mindset., • Store Manager performance is incentivized based on results.

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  • Master Barber
    Master Barber
    hace 2 meses
    Jornada completa
    Manhattan, New York

    We are seeking a dynamic and highly skilled Master Barber to join our team of talented stylists and barbers. This energetic role requires a passionate professional who excels in hair styling, beard trimming, and barbering techniques, while delivering exceptional customer service. As a Master barber, you will be responsible for maintaining the highest standards of sanitation, providing expert consultations to clients, and punctual reliability. Must know how to cut and style all types of hair and shaves. Duties Deliver expert barbering services such as straight razor shaves, beard trimming, and grooming consultations Help open and close the shop. This can include clean up and making towels. Maintain impeccable sanitation standards across all stations in compliance with health regulations. Requirements Valid cosmetology or barbering license with comprehensive knowledge of salon practices Proven experience in hair styling and barbering techniques including straight razors. Exceptional communication skills to connect with clients and team members effectively Demonstrated ability to lead store operations, manage appointments, and oversee retail sales processes Knowledge of sanitation protocols specific to hair care Ability to multitask efficiently at the front desk while delivering outstanding customer service Pay is dependant on skill level. Can start at 200 plus ability to earn an extra hundred in tips easily! English is a must! Commission only available to the highest skilled applicant. Job Types: Full-time, Part-time Pay: From $200.00 per day Work Location: In person

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  • Assistant Manager
    Assistant Manager
    hace 2 meses
    $66000 anual
    Jornada completa
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    hace 2 meses
    Jornada completa
    Newark

    Job description Position Summary The Assistant Manager will drive the strategic integration of Fresh Coast Restaurant into a unified, scalable restaurant concept while leading daily operations, team performance, and the execution of pop-up and catering initiatives. This role requires a hands-on operator with strong leadership, business acumen, and the ability to build systems that support growth without compromising quality, culture, or profitability. Key Responsibilities/Concept Integration & Brand Leadership • Lead the integration of Proven Poke and Fresh Coast into a single, cohesive brand and operating model, • Partner with ownership and culinary leadership to align menu development, service standards, pricing, and brand positioning, • Design, implement, and enforce standardized operating procedures across all locations and events, • Ensure consistency in guest experience, product quality, and brand execution Restaurant Operations • Oversee all day-to-day operations across front-of-house and back-of-house, • Manage labor, food costs, inventory, scheduling, and vendor relationships, • Track and optimize key performance indicators, including sales, margins, guest satisfaction, and employee retention, • Ensure full compliance with health, safety, and labor regulations Team Leadership & Development • Recruit, train, and develop both management and hourly team members, • Build and maintain a high-performance, accountable, and team-oriented culture, • Conduct performance evaluations and provide ongoing coaching and development, • Lead by example through active floor and kitchen presence Pop-Up & Catering Operations • Plan and execute pop-up restaurants and catering events from concept through completion, • Oversee logistics including staffing, menu execution, equipment, transportation, and setup, • Serve as the on-site leader to ensure seamless operations and exceptional guest experiences, • Identify and pursue new opportunities to expand catering and pop-up revenue streams Financial & Strategic Management • Develop and manage operational and event budgets, • Analyze financial performance and implement strategies to achieve profitability targets, • Support growth initiatives, including new locations, partnerships, and special projects Qualifications • 5+ years of restaurant management experience; multi-unit or concept development experience preferred, • Proven leadership in fast-casual or full-service environments, • Strong financial, operational, and organizational capabilities, • Experience with catering, pop-ups, or off-site events preferred, • Ability to operate effectively in a fast-paced, hands-on environment, • Excellent leadership, communication, and problem-solving skills, • Flexible availability, including nights, weekends, and event-based schedules Core Competencies • Entrepreneurial mindset with a strong passion for hospitality, • Ability to build scalable systems while remaining agile, • Detail-oriented with strong strategic awareness, • Commitment to brand integrity and guest-first service Job Types: Full-time, Part-time Application Question(s): • What is the pay range that you are desiring for this job? Experience: • Restaurant management: 3 years (Preferred) License/Certification: • ServSafe (Required) Ability to Commute: • Newark, NJ 07102 (Preferred) Work Location: In person

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  • Restaurant General Manager
    Restaurant General Manager
    hace 2 meses
    $65000–$75000 anual
    Jornada completa
    Manhattan, New York

    General Manager Sophie's Cuban Cuisine Reports to: Director of Operations / Chief Operating Officer About the Role At Sophie’s Cuban Cuisine, we’re built on culture, tradition, and hospitality. For nearly 30 years, our family-founded, woman-led brand has delivered authentic Cuban flavors with warmth, consistency, and pride. As a General Manager, you are the leader of your restaurant—responsible for driving daily operations, building a strong team culture, and delivering exceptional guest experiences. You lead from the front, set the tone on the floor, and balance hands-on execution with strategic thinking. This role is for someone who takes ownership, leads with hospitality, and is passionate about developing people and growing a business. Compensation & Perks • Salary: $65,000 – $70,000, • A meal on us, with every shift, • Opportunity to grow within a company that promotes from within, • Clear growth path to roles such as District Manager and Director of Operations Key Responsibilities Team Leadership & Development • Recruit, hire, and develop team members aligned with Sophie’s culture, • Create and manage schedules based on sales and labor targets, • Provide real-time coaching and performance feedback, • Build a strong team environment rooted in accountability and respect, • Train staff on SOPs, food safety, and menu knowledge Guest Experience & Hospitality • Lead a guest-first culture rooted in warmth and attentiveness, • Resolve guest concerns with professionalism and care, • Ensure consistency across all channels: in-store, takeout, delivery, and catering, • Train team members on upselling and guest engagement Financial Performance • Own and manage store P&L, • Monitor labor, food cost, and operational expenses, • Manage inventory, ordering, and vendor relationships, • Maintain proper cash handling and reporting procedures Operations Excellence • Ensure all opening, mid-shift, and closing procedures are followed, • Maintain DOH compliance, cleanliness, and food safety standards, • Oversee order accuracy, food quality, and speed of service, • Ensure all digital platforms (Toast, Uber Eats, DoorDash, Lunchbox) are optimized and active Leadership & Communication • Lead from the floor during peak hours, • Conduct daily huddles and ongoing team communication, • Develop assistant managers and future leaders, • Make informed decisions, balancing guest experience and operations Brand Growth & Community • Represent Sophie’s Cuban within the local community, • Monitor and respond to guest reviews, • Support local marketing and promotional initiatives Qualifications • 5+ years of experience as a GM or Assistant GM in a high-volume restaurant, • Strong leadership, communication, and hospitality mindset, • Solid understanding of restaurant financials (P&L, labor, COGS), • Fluent in English (Spanish strongly preferred), • Experience with POS systems (Toast preferred), • ServSafe certified (or willing to obtain within 30 days), • Ability to lead in a fast-paced, high-volume environment Availability • Must have open availability, including nights, weekends, and some holidays Work Environment This is a hands-on leadership role. You will spend the majority of your time on the floor leading your team, supporting service, and ensuring operations run smoothly. This role requires long periods on your feet and the ability to perform in a fast-paced environment. Why Sophie’s Cuban? At Sophie’s, we treat our team like family. We believe in promoting from within, investing in our people, and building careers—not just jobs. If you’re passionate about great food, strong teams, and authentic hospitality, this is your opportunity to grow with a brand that values culture, consistency, and community. Apply today and lead one of New York’s favorite Cuban concepts.

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