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Job Description Job Title: Lead Diesel Technician Job Type: Full-Time Reports To: Fleet Manager Position Summary Lead Mechanic/ Class A is responsible for performing advanced diagnostics, maintenance, and repairs on a diverse fleet of waste collection vehicles and related equipment, including front loaders, rear loaders, roll-offs, and transfer station machinery. This role is critical to ensuring fleet reliability, operational efficiency, and compliance with DOT, OSHA, and EPA regulations. This is a senior-level, non-union position replacing a long-tenured mechanic, requiring a highly skilled individual capable of handling complex repairs independently. The ideal candidate brings strong troubleshooting abilities, a safety-first mindset, and thrives in both independent and team-oriented environments. Schedule & Compensation • Schedule: Day Shift – 5:30 AM to 3:30/4:00 PM, • Compensation:, • Salary or hourly (flexible based on candidate preference and experience), • Competitive pay – $50/hour equivalent for highly qualified candidates, • Open to top-of-market compensation for the right individual, • Position Type: Non-union Key Responsibilities • Diagnose, repair, and maintain diesel and gasoline-powered refuse trucks and fleet equipment, • Perform advanced troubleshooting on hydraulic, air brake, electrical, steering, suspension, and drivetrain systems, • Complete preventative maintenance, scheduled servicing, and DOT inspections, • Utilize diagnostic software and tools to identify and resolve mechanical and electrical issues, • Conduct road tests to verify repairs and ensure safe vehicle operation, • Respond to occasional road calls and field service requests as needed, • Maintain accurate service records and complete compliance documentation, • Ensure proper handling and disposal of materials in accordance with EPA and safety regulations, • Collaborate with drivers and operations teams to resolve recurring equipment issues, • Serve as a lead technician, handling complex repairs and supporting/mentoring junior mechanics Equipment & Fleet • Refuse trucks (front loaders, rear loaders, roll-offs), • Transfer station equipment, • Diesel trucks and fleet vehicles, • Forklifts and various heavy equipment Qualifications • High school diploma or GED required; technical training preferred, • 5+ years of experience as a heavy-duty diesel mechanic (waste or fleet experience strongly preferred), • Valid driver’s license required; CDL (Class A or B with air brake endorsement) preferred or ability to obtain, • Strong knowledge of diesel engines, hydraulics, electrical systems, and diagnostics, • Ability to read and interpret schematics, manuals, and fault codes, • Comfortable working both in-shop and occasionally in the field, • Physically capable of lifting up to 50 lbs and working in demanding environments Preferred Skills & Certifications • ASE Certifications (T-Series or H-Series preferred), • Experience with refuse bodies (Heil, McNeilus, Labrie, New Way), • Welding and fabrication experience, • Familiarity with diagnostic software (e.g., Cummins INSITE, JPRO, OEM platforms), • Knowledge of OSHA, DOT, and EPA regulations Training & Support • Initial onboarding and training provided, • Ongoing support and mentorship available within the team, • Opportunity to take on a leadership role within the shop Work Environment • Primarily shop-based with occasional field service work, • Exposure to noise, grease, odors, and environmental elements, • Work performed in shop, transfer stations, and landfill environments, • Required use of PPE (gloves, safety glasses, steel-toe boots, etc.) Benefits • Comprehensive health benefits package, • 401K, • Paid vacation and sick time, • Annual bonus program \nCompany Description Rockstar Recruiting is the most successful recruiting company in North America for Skilled Trades roles, with a focus on Service Technician, Industrial Management, Sales, Mechanics, Auto Mechanics, Fire Protection, HVAC, Millwrights and Plumbing positions. We partner closely with candidates to ensure the right fit. We work hard to secure the best offer and the best opportunities, helping skilled trades professionals advance in their careers. Rockstar Recruiting is the most successful recruiting company in North America for Skilled Trades roles, with a focus on Service Technician, Industrial Management, Sales, Mechanics, Auto Mechanics, Fire Protection, HVAC, Millwrights and Plumbing positions. We partner closely with candidates to ensure the right fit. We work hard to secure the best offer and the best opportunities, helping skilled trades professionals advance in their careers.

Lead, coach, and motivate quota-carrying sales representatives to meet or exceed defined sales targets. Define and implement sales activity requirements for account management personnel. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long

Account Executive, PulseMedia \n Reports to: Chief Revenue Officer | Fully Remote (HQ: Garden City, NY) \n \n Who we are: \n Pulse Health, the premier healthcare technology company focused on creating scalable solutions built solely for Life Science, collaborating with the biggest names in the pharmaceutical industry, is seeking an experienced and passionate Account Executive who lives for all things pharma media. \n Pulse Engagement Cloud is an award-winning, all-in-one customizable engagement solution for all HCP, Patient and Caregiver communication and outreach. Life Science companies require a modern technology platform to access, deploy, and measure all their data in real-time. Pulse offers marketing automation, email marketing, hyper-focused segmentation, advanced reporting, a centralized database, and robust analytics, in an all-in-one platform. \n Pulse Media takes that reach into paid media. Our HCP display campaigns target healthcare professionals by specialty, account, market or segment, draw on Pulse’s network and measures engagement end to end alongside a brand’s email and web activity. \n \n What we’re looking for: \n We’re looking for a results-driven Account Executive to drive and grow PulseMedia revenue. The ideal candidate has three to five years of experience selling or buying media in the pharma and healthcare space, is a competitive self-starter who thrives in a fast-paced environment, and knows how pharma media gets planned, bought and approved. You’ll lead new business for PulseMedia, bringing in new brands and agencies and serving as their primary relationship lead. You’ll also help grow media investment across our existing client portfolio, working alongside our CRO, who leads those relationships, as well as our account managers and campaign operations team to deliver results that renew. \n \n Responsibilities: \n\n • Drive an annual PulseMedia revenue target, with a primary focus on new brands and agencies\n, • Serve as the primary relationship lead for new clients, from first meeting through launch, renewal and growth\n, • Build and maintain relationships with pharma brand teams and healthcare agency media teams (planners, buyers and investment leads) via multi-channel outreach, including LinkedIn, to establish relationships and schedule meetings\n, • Identify new prospects and generate high-quality opportunities through outbound prospecting (phone and email), supported by Pulse Health’s marketing team\n, • Run the full sales cycle: discovery, media plans and proposals, pricing, negotiation, IOs and SOWs\n, • Build media plans and pricing that deliver for clients and protect Pulse Health’s margin\n, • Support PulseMedia growth within existing Pulse Engagement Cloud accounts in partnership with the CRO and account management team\n, • Partner with campaign operations on launch, pacing, optimization and reporting so clients see results and renew\n, • Understand and record the challenges and business needs of clients and prospects through active listening and effective questioning\n, • Understand and keep up to date with the competitive landscape to clearly communicate Pulse Health’s differentiation and value prop in the market\n, • Understand the products and services offered by Pulse Health and regularly enhance that knowledge through self-study and scheduled trainings, with the goal of presenting Pulse Health’s full suite of offerings to partners and prospective clients\n, • Bring market intelligence back to the team on pricing, competitors and what buyers are asking for\n, • CRM Management – Maintain accurate records of leads, interactions, pipeline and forecast for the CRO\n\n \n Qualifications Required: \n\n • BA/BS required\n, • Three to five years of experience selling or buying media in the pharma or healthcare space (HCP or DTC)\n, • Working knowledge of programmatic and endemic HCP media: NPI and specialty targeting, audience lists, CPMs, viewability and reporting\n, • Existing relationships with healthcare agency media teams and/or pharma brand teams\n, • A track record of hitting a revenue number or managing media budgets of similar size\n, • Familiarity with pharma compliance and MLR review timelines is preferred\n, • Salesforce, HubSpot or other CRM experience is preferred\n, • Comfort and confidence with outbound outreach\n, • Highly motivated and target driven\n, • Excellent selling, communication, presentation and negotiation skills\n, • Ability to receive and implement coaching and feedback to apply best practices\n, • Detail-oriented with excellent written and verbal communication skills, as well as strong organizational skills and the ability to handle multiple ongoing relationships\n\n \n Life @ Pulse: \n\n • Vacation: 15 Days PTO + 16 Paid Holidays including your birthday. Office closed the week between Christmas and New Years. \n, • Fully Remote with our HQ located in Garden City, NY\n, • Amazing Clients: You’ll be working with a variety of high-growth pharma brands, so you’ll never get bored\n, • Annual Company Retreat: Once a year, we get the team together for meaningful, impactful and days of togetherness\n, • Growth Potential: Pulse Health has grown YOY and with that growth comes new challenges that will develop your skills and new opportunities that serve to advance your career. As PulseMedia grows, so does your book of business\n\n

Vice President of Sales – Intermodal Logistics \n Department: Sales & Business Development \n Reports To: President / Chief Executive Officer \n Location: This role can be based in NYC, Newark, NJ, Pennsylvania or Greater Boston. \n Employment Type: Full-Time, Executive Leadership \n Position Summary \n The Vice President of Sales is responsible for developing and executing the company’s sales strategy to drive revenue growth, expand market share, improve profitability, and strengthen customer relationships across the intermodal logistics and transportation sector. \n \n This executive will lead the sales organization in identifying new business opportunities, acquiring strategic accounts, expanding existing customer relationships, and developing solutions that integrate rail, drayage, truckload, transload, warehousing, and other supply chain services. \n The ideal candidate is a results-driven commercial leader with extensive experience in intermodal transportation, third-party logistics (3PL), freight brokerage, or transportation management. This individual will combine strategic vision with hands-on sales leadership, a strong industry network, and a proven ability to build high-performing sales teams while delivering profitable growth. \n \n Additional Benefits: \n\n • Strong commission plan with no cap in place\n, • Car allowance\n, • Cell phone stipend\n\n \n Key Responsibilities \n Sales Strategy & Revenue Growth \n\n • Develop and implement the company’s sales strategy, annual revenue plan, and long-term commercial growth objectives.\n, • Establish sales targets, performance metrics, and accountability standards for the sales organization.\n, • Identify new markets, customer segments, trade lanes, and service opportunities to expand the company’s market presence.\n, • Drive new customer acquisition while increasing revenue and share of wallet within existing accounts.\n, • Develop strategic sales initiatives that improve revenue quality, gross profit, and overall customer profitability.\n\n Business Development & Strategic Accounts \n\n • Personally lead high-value sales opportunities, complex contract negotiations, and strategic customer relationships.\n, • Build relationships with shippers, beneficial cargo owners (BCOs), manufacturers, retailers, distributors, freight forwarders, and other logistics partners.\n, • Identify and pursue opportunities for intermodal conversion from over-the-road transportation to rail-integrated solutions.\n, • Develop customized transportation solutions incorporating rail, drayage, transload, truckload, and complementary logistics services.\n, • Lead RFP and bid activity, pricing strategy, contract development, and customer implementation in partnership with operations and finance.\n, • Establish strategic partnerships with railroads, motor carriers, equipment providers, and other transportation service partners.\n\n Sales Leadership & Team Development \n\n • Recruit, develop, mentor, and retain a high-performing sales organization.\n, • Establish sales territories, account assignments, compensation plans, commission structures, and incentive programs.\n, • Implement disciplined sales processes, pipeline management, forecasting, and CRM utilization.\n, • Conduct regular sales reviews, coaching sessions, and performance evaluations.\n, • Build a culture of accountability, collaboration, customer focus, and continuous improvement.\n\n Pricing, Profitability & Commercial Execution \n\n • Partner with operations and finance to develop competitive pricing strategies that support target margins.\n, • Evaluate customer profitability, transportation costs, capacity requirements, and service commitments.\n, • Balance volume growth with contribution margin, operational capacity, and service performance.\n, • Develop strategies to improve pricing discipline, reduce unprofitable freight, and increase customer lifetime value.\n, • Monitor market conditions, rail service trends, fuel costs, capacity availability, and competitive activity to inform commercial decisions.\n\n Cross-Functional Leadership \n\n • Collaborate with operations, customer service, finance, procurement, and executive leadership to ensure alignment between sales commitments and operational capabilities.\n, • Support customer onboarding, implementation, service reviews, and account retention initiatives.\n, • Resolve escalated commercial issues and develop recovery plans for at-risk accounts.\n, • Provide executive leadership with accurate forecasts, market intelligence, competitive insights, and growth recommendations.\n, • Ensure sales commitments align with service standards, contractual obligations, and company profitability objectives.\n\n Qualifications & Experience \n\n • 10+ years of progressive sales or business development experience in intermodal transportation, logistics, freight brokerage, or related transportation services.\n, • 5+ years of sales leadership or commercial management experience, preferably leading a multi-person sales organization.\n, • Demonstrated success generating new business, winning strategic accounts, and achieving revenue and gross profit targets.\n, • Strong understanding of intermodal transportation, including rail networks, drayage, container and chassis utilization, transload, and related transportation services.\n, • Established relationships with shippers, BCOs, manufacturers, retailers, or other significant freight customers.\n, • Experience negotiating transportation contracts, managing RFPs, developing pricing\n, • The ability to travel 50% (inclusive of regional day travel and sometimes overnight)\n\n

Asper.ai, a Fractal Company, is an AI-powered commercial growth platform designed for the world's leading consumer goods companies. Our mission is to help brands make smarter, faster, and more profitable commercial decisions by combining artificial intelligence, optimization, and decision intelligence. \n \n Consumer goods companies operate in an increasingly complex environment. Every day they make thousands of decisions around demand forecasting, pricing, promotions, assortment, and revenue growth management (RGM). These decisions are often spread across multiple teams, disconnected systems, and spreadsheets, making it difficult to respond quickly to changing market conditions. \n \n Asper brings these decisions together on a single AI-powered platform. Our solutions help customers continuously optimize commercial investments, improve forecast accuracy, accelerate planning cycles, and identify profitable growth opportunities. Rather than relying on intuition or static annual plans, our customers use AI to evaluate multiple business scenarios and make data-driven decisions in real time. \n \n Our Customer Success organization is the competitive advantage. We serve as trusted advisors and transformation partners, not just support. We help enterprises navigate organizational change, build internal capabilities, optimize platform usage, and achieve measurable commercial outcomes. Our approach is deeply consultative and outcome-focused. \n \n If you want to work at a company where customer success is a strategic competitive advantage rather than a cost center, this is the role. \n \n Asper Customer Success Impact \n Our Customer Success model focuses on outcome realization across the full customer lifecycle: \n\n • Successful implementations and on-time, on-budget go-lives\n, • Strong adoption rates and organizational alignment\n, • Continuous platform optimization and usage growth\n, • Strategic expansion opportunities aligned with customer needs\n, • Deep customer relationships and executive partnerships\n, • Expansion revenue growth through value-driven recommendations\n, • Long-term, sustainable customer relationships that compound value over time\n\n \n Why Customer Success Matters at Asper \n Success with Asper requires deep domain expertise, change management, and organizational transformation. Our Customer Success team is strategic, not transactional, combining: \n\n • Deep product expertise\n, • Commercial and RGM domain knowledge\n, • Change management and organizational strategy\n, • Business analysis and commercial acumen\n\n \n Key Responsibilities \n\n • Lead end-to-end client implementation, adoption and value generation for Asper.ai’s RGM platform.\n, • Partner with CPG clients to define, design, and implement best-in-class RGM strategies.\n, • Collaborate closely with Asper’s Product, Data Science, Engineering, Sales, and Marketing teams to ensure alignment on client needs and solution delivery.\n, • Drive Delivery and User Adoption across client engagements.\n, • Advise CPG clients on framing the problem statement and the preferred way to solve it to generate meaningful value\n\n \n What We are Looking For \n\n • 7-12 years of experiencein Customer Success or Consulting within the CPG RGM analytics.\n, • Functional expertise / experience in Pricing, Trade Promotions, Pack Architecture, and Commercial Planning.\n, • Proven experience leading client delivery for CPG, SaaS-based analytics or AI-driven solutionsor Analytics Engagement\n, • Demonstrated ability to engage and influence senior stakeholders (VP/C-level) and lead strategic discussions.\n, • Strong analytical, problem-solving, and data-driven decision-making skills.\n, • Ability to translate client needs into actionable product development inputs and influence roadmap priorities\n, • Sufficient proficiency in Data Science frameworks to drive the first level of discussion with the client stakeholders\n\n \n Leadership Qualities \n\n • Customer-first mindset - deeply committed to understanding and solving customer challenges across their entire journey\n, • Strategic thinker who connects platform capabilities to measurable business outcomes\n, • Lifecycle thinker - understands that implementation, adoption, and expansion require different approaches\n, • Strong communicator - fluent in both business and technical languages with diverse stakeholders\n, • Change agent - comfortable navigating complex organizational dynamics and driving transformation\n, • Data-driven - makes decisions based on insights, metrics, and business analysis\n, • Collaborative - works effectively across product, sales, engineering, and marketing teams\n, • Intellectually curious - passionate about learning new industries and business models\n, • Business-minded - understands commercial strategy, ROI, and revenue opportunity\n\n \n Why Asper.ai \n Shape how leading enterprises make critical commercial decisions—at every stage of their transformation journey. Work with transformational customers from launch through expansion. Master the full arc of enterprise customer success. Build expertise in commercial strategy and enterprise transformation across multiple industries. Directly impact customer success and company revenue growth. Join a team that values partnership, continuous learning, and customer outcomes at scale. \n \n\n • Partner with Fortune 500 enterprises across their entire transformation journey\n, • Become a trusted advisor to C-suite executives and commercial leadership teams\n, • Drive measurable business outcomes that directly impact customer success and company growth\n, • Work with a platform that delivers proven commercial impact across multiple industries\n, • Collaborate across product, engineering, sales, and marketing teams\n, • Build deep expertise in commercial strategy and enterprise transformation\n, • Opportunity to grow into customer success leadership and account management roles\n, • See the full arc of customer transformation—from struggle to success to growth\n\n \n Pay: \n The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the starting base salary for this role is $165,000, with potential for a higher base depending on experience level, skills, and overall fit for the position. This role is also eligible for a performance-based bonus tied to achieving sales goals related to new client acquisition and project growth. \n \n Benefits: \n As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation. \n \n Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. Driving Technology Adoption, Consumption, and Growth Lumen is evolving how we sell by bringing deeper technology fluency, consultative discovery, and business-outcome conversations into every customer engagement. Our Acceleration and Growth team offers multiple distinct opportunities to help shape this journey while building your own expertise as a technology-focused seller. This is an opportunity to be part of meaningful change - help define how we engage, advise, and support customers as their technology needs become more complex. If you are energized by building trusted relationships, shaping a more consultative customer experience, and making a visible impact as our sales approach evolves, this role offers the chance to help lead that change. As an Account Director Senior Large Enterprise Forward Deployed, you will own growth across large, important, and potentially global enterprise accounts by translating customer business priorities into measurable outcomes enabled by Lumen’s network, cloud, security, managed services, and orchestration portfolio. As the Account Director Senior, you operate independently from acquisition through modernization, activation, adoption, consumption, and expansion. You set account strategy, shape and negotiate commercial terms, mobilize cross-functional resources, and advise executive stakeholders. Your broad command of customer economics, markets, technology, and complex buying environments makes you a trusted expert to customers and colleagues. • Own and execute a self-directed strategy for a portfolio of large, important, or global accounts, grounded in each customer’s business model, financial priorities, operating risks, technology estate, market context, and competitive position., • Anticipate needs before they become formal requirements; develop points of view and use cases that connect modernization to growth, efficiency, resilience, risk reduction, and innovation., • Build qualified pipeline through executive relationships, account intelligence, focused prospecting, partners, marketing, and business development., • Prioritize investments and resources based on customer potential, solution fit, buying signals, competitive dynamics, and revenue opportunity., • Lead discovery across executive, business, technical, operational, and financial stakeholders to define the problem, value at stake, decision path, and urgency to act., • Integrate relevant capabilities across Lumen and its partners into a coherent outcome; direct architects and specialists through clear commercial and customer objectives while they own technical design and validation., • Build quantified business cases covering expected value, investment, implementation requirements, risk, and cost of inaction., • Develop customers’ and colleagues’ understanding of business, market, and solution tradeoffs; influence executive sponsors, economic buyers, technical decision makers, and internal champions., • Own new-logo acquisition and expansion against assigned sales, revenue, and consumption goals., • Lead complex, high-value sales cycles through qualification, validation, pricing, negotiation, procurement, legal review, and close., • Exercise substantial commercial discretion—and, within company governance, full authority to shape and negotiate product, service, pricing, and contract terms., • Establish mutual action plans, decision criteria, stakeholder commitments, milestones, and activation dates; surface risks and dependencies early., • Plan and manage the account resource model, mobilizing sales, technical, delivery, customer success, channel, and partner teams without relying on formal authority., • Retain commercial ownership through implementation and activation; hold downstream partners accountable for customer readiness, delivery commitments, adoption, and value realization., • Use consumption data and customer signals to remove adoption barriers, address underutilization, anticipate revenue risk, and identify expansion across workloads, locations, and business units., • Convert demonstrated value into modernization, additional use cases, broader executive relationships, recurring revenue, and sustained growth., • Serve as a recognized expert across business, financial, market, customer, and portfolio domains; coach peers and contribute account insight that improves sales approaches and solution fit., • Activate channel and technology partners through joint targeting, account planning, and selling, with clear ownership and measurable outcomes., • Use AI, agents, and automated workflows to improve research, prioritization, outreach, follow-through, and opportunity management; validate outputs and apply sound judgment., • Maintain rigorous qualification, stakeholder maps, next steps, forecasts, and CRM records., • 8+ years of enterprise sales experience and sustained quota achievement, with evidence of performance at the scope and complexity described above., • Success acquiring and expanding large, important, or global enterprise accounts and closing complex deals with multimillion-dollar total contract value., • Broad expertise across customer business and financial drivers, enterprise technology markets, complex buying environments, and relevant solutions such as networking, cloud, security, managed services, or enterprise software., • Demonstrated authority and judgment in structuring and negotiating complex product, service, pricing, and contract terms with senior customer leaders., • Technical fluency to lead credible discovery, recognize solution opportunities, and direct architects and specialists effectively., • Experience planning account strategy independently and orchestrating colleagues and partners across the full customer lifecycle without formal authority., • Understanding of recurring-revenue and consumption-based models, including how activation, adoption, and usage create customer value and revenue growth., • Practical experience using AI and automation to improve sales execution, with disciplined validation of outputs., • Executive presence, sound judgment, and an ownership mindset; you make decisions, surface risk early, give direct feedback, and take responsibility for outcomes. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $126,518 - $168,683 in these states: FL GA PA $132,847 - $177,122 in these states: NC $139,166 - $185,552 in these states:DC MA NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: _ _ #projectvelocity Requisition #: 344252 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: _ Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our _. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: _ Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Location: New York, NY (hybrid, 3 days per week in office) \n Employment type: Full-time \n Salary range: $190,000–210,000 base, plus annual performance bonus \n Reports to: Chief Business Officer \n \n About Curacity \n \n Curacity is a two-sided marketplace connecting travel brands that need to be discovered with the publishers, travel writers, and content creators travelers actually trust. Hotels and cruise brands define the editorial coverage they need; our network of publishers and creators produces original content; Curacity coordinates the fulfillment and measures the outcomes. \n \n We operate two products on that network. VISTA Core distributes original editorial recommendations through premium publisher audiences and measures the incremental bookings and revenue they generate. VISTA AI builds the distributed editorial footprint that influences whether a property gets recommended when travelers ask ChatGPT, Perplexity, Google AI Mode, or Gemini where to stay. \n \n Curacity partners with publications including AFAR and Travel + Leisure, and was named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024. We are headquartered in New York with an office in Stamford, CT. \n \n About The Role \n \n We're looking for a commercially driven, AI-native leader to transform Customer Success into a strategic account management organization focused on customer retention, revenue growth, and measurable business impact. \n \n You'll lead an existing team of Customer Success Managers, evolving the function from primarily reactive account management and reporting performance to proactively growing customer relationships, identifying commercial opportunities, and demonstrating the value Curacity delivers. \n This is a hands-on leadership role. You'll personally build relationships with senior executives at our largest clients, lead strategic account planning, and help customers understand how premium editorial distribution, incremental impact measurement, and AI recommendation insights contribute to their business objectives. \n \n You'll also be a builder. We believe AI should fundamentally change how a Customer Success organization operates. We're looking for someone who has already built and deployed AI-powered tools and workflows that improve productivity, customer intelligence, or revenue outcomes — and who is comfortable creating solutions without waiting for Product or Engineering to deliver every tool. \n \n What You'll Do \n \n Own Retention and Customer Revenue Growth \n\n • Own gross revenue retention (GRR) and net revenue retention (NRR), with direct accountability for renewals, cross-sell, and upsell across existing customer relationships.\n, • Develop proactive account strategies that identify growth opportunities, renewal risks, executive relationships, and measurable customer outcomes.\n, • Build a systematic cross-sell motion between VISTA Core and VISTA AI, expanding the value and breadth of existing customer relationships.\n, • Establish early-warning systems for churn risk and lead proactive retention strategies well before renewal decisions.\n, • Partner closely with the VP of Sales on strategic account planning and enterprise relationships. Customer Success owns retention and revenue growth within existing customer relationships; Sales owns expansion into additional properties across hotel brand and management company portfolios.\n, • Build a predictable operating cadence around retention forecasts, upsell pipelines, customer health, and commercial performance.\n\n \n Elevate Executive Relationships and Strategic Engagement \n\n • Serve as a senior executive relationship owner for Curacity's largest and most strategically important clients, alongside the VP of Sales.\n, • Build trusted relationships with CMOs, VPs of Marketing, commercial leaders, and other senior decision-makers across hotel brands, management companies, and major properties.\n, • Establish a regular cadence of in-person customer visits, executive business reviews, and strategic planning sessions.\n, • Lead Curacity's Customer Council, bringing together senior customers to exchange perspectives, provide feedback, and help inform our strategic direction.\n, • Help customers connect Curacity's capabilities to their broader marketing, distribution, and revenue strategies.\n, • Personally engage in high-stakes renewals, complex measurement discussions, executive escalations, and significant growth opportunities.\n\n \n Turn Measurement and Insights Into Commercial Value \n\n • Lead the delivery and strategic interpretation of incremental impact studies, helping customers understand incremental booking lift, revenue lift, and return on investment.\n, • Ensure the team can confidently explain attribution methodologies, test-versus-control studies, incrementality, and how Curacity's results fit within a customer's broader marketing measurement framework.\n, • Translate VISTA Intelligence data — including AI recommendation share, recommendation lift and competitive benchmarking — into actionable customer strategies.\n, • Transform business reviews from reporting exercises into forward-looking discussions about performance, opportunities, and investment decisions.\n, • Partner with Data, Insights, and Product teams to improve how customer outcomes are measured, communicated, and used to inform account strategy.\n, • Establish a consistent, high-quality standard for executive presentations, impact studies, and strategic recommendations.\n\n \n Build an AI-Native Customer Success Organization \n\n • Personally design, prototype, and deploy AI-powered workflows that make the team more effective and commercially productive.\n, • Identify opportunities to automate routine reporting, account research, meeting preparation, customer intelligence, renewal risk monitoring, and administrative workflows.\n, • Build tools that surface cross-sell and upsell opportunities, synthesize customer performance data, and help CSMs prepare more compelling executive recommendations.\n, • Use commercially available AI tools, automation platforms, and integrations to deliver working solutions quickly, partnering with Product and Engineering when production-grade integration, data governance, or security requirements demand it.\n, • Establish measurable productivity and revenue outcomes for AI initiatives, rather than treating AI adoption as an end in itself.\n, • Train the team to use and continuously improve these tools, freeing capacity for higher-value customer engagement.\n\n \n Transform & Develop The Team \n\n • Evaluate the team's capabilities, establish expectations for senior account management, and create development plans for individuals with the potential to grow.\n, • Coach CSMs on executive communication, commercial negotiation, strategic account planning, measurement, and consultative selling.\n, • Create clear account segmentation, coverage models, performance standards, and accountability.\n, • Build a culture that combines strong customer advocacy with commercial discipline, analytical rigor, and a bias toward action.\n\n \n Required Qualifications \n \n\n • 10+ years of relevant experience in Customer Success, strategic account management, client services, or commercial leadership, including 5+ years leading customer-facing teams.\n, • Significant experience in digital media, advertising technology, marketing technology, or a closely related measurement-driven business.\n, • Proven accountability for retention, cross-sell, upsell, and revenue growth within an existing customer base.\n, • Strong understanding of digital marketing measurement, attribution methodologies, incrementality, experimentation, and marketing ROI.\n, • Demonstrated ability to translate complex analytics and performance data into commercially compelling insights and recommendations.\n, • Experience building and maintaining senior executive relationships, including presenting to CMOs and other C-suite decision-makers.\n, • A track record of coaching, developing, and upgrading teams to deliver stronger commercial outcomes.\n, • Hands-on experience building and deploying AI-powered tools or automated workflows used by customer-facing teams, with measurable productivity or business impact. We'll ask you to show us what you've built.\n, • Strong commercial judgment, analytical fluency, and comfort navigating complex customer relationships and negotiations.\n, • A builder's mentality, with the ability to operate effectively in a fast-moving, entrepreneurial environment.\n, • Willingness to travel regularly for customer meetings, executive business reviews, and industry events.\n\n \n Preferred Qualifications \n \n\n • Experience working with hotels, hospitality brands, or travel technology\n, • Familiarity with marketing mix modeling, controlled experiments, conversion lift studies, or other incremental measurement approaches.\n, • Experience with AI search, generative engine optimization (GEO), or AI visibility and recommendation analytics.\n, • Experience leading a Customer Success transformation from reactive account management to proactive commercial ownership.\n, • Experience implementing AI agents, CRM automations, data integrations, or internal productivity applications.\n\n \n What We Offer \n \n Curacity offers a competitive package which includes base salary, equity, and comprehensive benefits, including: \n \n\n • Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution\n, • Retirement: 401(k) match – up to 4% of your total eligible compensation matched dollar-for-dollar (US-based employees)\n, • Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year\n, • PTO: Generous PTO policy, in addition to 10+ public holiday closure dates\n, • Wellness: $100 monthly stipend for health and wellness-related activities\n, • Recognition: Birthday, anniversary, and other everyday surprises and gifts to recognize our team members\n, • Culture: Casual, collaborative (and dog-friendly!) work environment in the heart of Flatiron\n\n \n Equal Opportunity \n \n Curacity is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

General Manager – Upscale Italian Restaurant \n $90,000 - $110,000 + Bonus \n \n Join a highly respected restaurant group as the General Manager of an upscale, hospitality-driven restaurant. This leadership opportunity offers a competitive salary, excellent benefits, and strong potential for professional growth within a dynamic and expanding hospitality organization. \n \n COMPANY: \n\n • Established restaurant group recognized for exceptional guest experiences, innovative concepts, thoughtful design, and outstanding hospitality\n, • Dynamic, multi-concept hospitality organization committed to operational excellence, creativity, and consistently high service standards\n, • Collaborative, team-focused environment that values professional development, strong leadership, and continued growth\n\n \n BENEFITS & FEATURES: \n\n • 100% employer-paid medical insurance\n, • Dental and vision insurance\n, • Flexible Spending Account (FSA) and Health Savings Account (HSA) options\n, • 401(k) retirement plan with 5% employer matching after one year\n, • Two weeks of paid vacation, increasing to three weeks after two years of service\n, • Seven paid company holidays\n, • Employee dining discounts\n\n \n YOUR ROLE WITH THE COMPANY: \n The General Manager is responsible for overseeing all aspects of restaurant operations, leading the management and front-of-house teams, and driving service excellence, operational efficiency, and overall restaurant performance. \n Responsibilities include: \n\n • Direct daily restaurant operations, ensuring seamless service execution, efficient workflows, and consistently exceptional guest experiences\n, • Lead, coach, and develop front-of-house management and staff, fostering accountability, professionalism, teamwork, and high service standards\n, • Collaborate closely with culinary leadership to ensure effective communication, strong coordination, and operational consistency between front- and back-of-house teams\n, • Oversee staff scheduling, shift coverage, payroll compliance, and labor management to maintain operational efficiency and achieve established cost targets\n, • Ensure compliance with health, safety, sanitation, and workplace regulations while maintaining exceptional restaurant standards\n, • Build strong guest relationships, address service concerns professionally, and implement strategies that promote guest satisfaction and repeat business\n, • Analyze sales performance, labor costs, and guest satisfaction metrics to identify opportunities for improved efficiency, profitability, and overall restaurant performance\n, • Cultivate a positive, inclusive, and high-performing workplace culture that promotes employee engagement, accountability, and professional growth\n\n \n QUALIFICATIONS & EXPERIENCE: \n\n • 3+ years of General Manager experience in a high-volume ($6M+), upscale restaurant environment\n, • Proven leadership and restaurant management experience, with the ability to independently oversee operations, make sound decisions, and drive team performance\n, • Excellent interpersonal and communication skills, with the ability to motivate teams, develop leaders, and build strong relationships with guests and employees\n, • Energetic, detail-oriented, and hands-on leadership style, with a genuine passion for hospitality and operational excellence\n, • Strong organizational, analytical, and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment\n, • Adaptable, growth-oriented mindset, with the ability to embrace change, navigate challenges, and continuously improve restaurant operations\n\n \n \n EOE – EQUAL OPPORTUNITY EMPLOYER

Business Development Manager \n \n US Market – Legal Process Outsourcing \n \n Location: New York, NY (Hybrid) \n \n Engagement Type: Contractual (6 Months) \n \n Experience Required: 15+ Years \n \n About Aeren LPO \n Aeren LPO is a growing legal process outsourcing firm serving US-based law firms, corporate legal departments, and professional services organizations. We are expanding our US Business Development function and are looking for a seasoned, well-connected sales professional to drive client acquisition and revenue growth across the US legal outsourcing market. This is a 6-month contractual, hybrid opportunity ideal for a senior business development leader who wants a flexible, high-impact engagement – working closely with leadership to shape and execute Aeren LPO's US go-to-market strategy. \n \n About the Role \n As Business Development Manager, you will own the end-to-end sales cycle for Aeren LPO's US market – from lead generation through to closure and client onboarding. You will leverage your existing network of law firm and corporate legal contacts, combined with a consultative sales approach, to position Aeren LPO as a trusted legal outsourcing partner. This role requires someone who understands the legal services / LPO landscape deeply and can operate independently with minimal ramp-up time. \n \n Key Responsibilities \n \n Strategy & Market Development \n • Develop and execute business development strategies tailored to the US legal outsourcing market \n • Monitor US market trends, competitor activity, and emerging outsourcing opportunities to informstrategy \n • Identify new markets, practice areas, and client segments for Aeren LPO's services Lead Generation & Prospecting \n • Identify, prospect, and acquire new US-based clients \n • Generate qualified leads through LinkedIn, email campaigns, cold calling, networking, referrals, industry databases, and other channels \n • Research organizations and individuals (including via social media) to identify new leads and potential markets \n \n Client Engagement & Relationship Management \n • Build and maintain relationships with US law firms, in-house legal departments, corporations, and professional services organizations \n • Contact potential clients via email or phone to establish rapport and set up meetings \n • Maintain fruitful, long-term relationships with existing clients \n • Develop account relationships and identify opportunities for upselling and cross-selling Sales Execution \n • Understand client requirements and position Aeren LPO's services accordingly \n • Conduct discovery calls, presentations, capability discussions, and commercial negotiations \n • Manage the complete sales cycle – from lead generation through closure and onboarding \n • Prepare proposals, presentations, RFP/RFI responses, and commercial quotations \n \n Pipeline & Reporting \n • Maintain a healthy sales pipeline and achieve monthly/quarterly revenue targets \n • Maintain accurate CRM records, sales forecasts, and business development reports Cross-Functional Collaboration \n • Work closely with operations, legal, delivery, and leadership teams to ensure smooth client onboarding \n • Provide client and market feedback to leadership to inform service offerings \n \n About You \n • 15+ years of relevant professional experience in LPO Sales, Legal Industry, Law Firm, or Tech-Legal Company Sales/Business Development \n • Strong, active network of law firm and corporate legal connections in the US \n • Proven track record of meeting or exceeding sales/revenue targets in a legal services or LPO environment \n • Strong convincing and persuasion skills, with the ability to build rapport and influence senior stakeholders \n • Comfortable with numbers – pipeline forecasting, deal economics, and commercial negotiations \n • Creative problem-solver who navigates complex, consultative sales cycles independently \n • Self-starter able to deliver consistent results in a hybrid working capacity \n • Immediate joiners strongly preferred \n \n What We Offer \n • Competitive, performance-linked contractual compensation \n • Flexible engagement suited to senior professionals \n • Direct collaboration with Aeren LPO's leadership team \n • Opportunity to shape and scale a growing US business development function \n \n Interested can also reach out at yashika.arora@aerenlpoindia.com

SUPERVISOR, DIGITAL INVESTMENT (FREELANCE) \n \n Havas Media Network, the Media Experience agency, is looking for a Supervisor to join the Digital Investment Team, part of our global community of 10,000 team members who are focused on using Meaningful Media to make a meaningful difference to brands, businesses, and people. \n \n The Digital Investments team is focused on building digital media campaigns that directly deliver upon approved strategies and operationally managing those campaigns from start to finish. They own the digital buying approach and media investment decisions on behalf of our clients. The Digital Investments Supervisor manages the media portfolio and ensures the proper execution of digital media campaigns. The Digital Investment Supervisor will work closely with the Digital Investment Director to provide media investment recommendations and oversee Buyers to properly execute the campaign. They will maintain constant communications with all areas of agency capabilities, including search, social, mobile and programmatic. They will contribute to Havas Media's knowledge base by creating and sharing case studies, writing vendor summaries and be a presence in the industry through attending events and more. \n \n A DAY IN THE LIFE MIGHT LOOK LIKE: \n\n • Define digital media investment portfolio recommendations\n, • Manage buying approach and investment decisions\n, • Collaborate with the planning and strategy teams to ensure alignment\n, • Meet with vendors on a regular basis and provide point-of-view papers\n, • Conduct negotiations with media sales reps\n, • Present media recommendation to clients\n, • Review and approve RFPs\n, • Evaluate proposals and make appropriate media selections\n, • Conducting negotiations with media sales reps\n, • Keep up to date on media industry trends and share internally with colleagues\n, • Understanding of 3rd party as server tools (DFA/Sizmek/Flashtalking), as needed\n, • Oversee campaign performance and recommend necessary optimizations\n, • Responsible for the identification, evaluation and negotiation of digital media buys that align with the defined media strategy and goals\n, • Work closely with the Digital Investment Director to provide media investment recommendations and oversee the Digital Investments Buyer to properly execute the campaign\n, • Maintain constant communications with all areas of agency capabilities, including search, social, mobile and programmatic\n\n \n WHAT YOU’LL NEED/SKILLS: \n\n • At least 4 years of experience in digital media planning and/or buying\n, • Solid understanding of digital landscape\n, • Ability to identify and evaluate digital media opportunities\n, • Experience defining media plan details and negotiating with media vendors\n, • Strong computing skills using Microsoft Excel and PowerPoint.\n, • Ability to manage simultaneous tasks in a fast-paced technology-oriented environment\n, • Proven experience with digital media platforms is required: DoubleClick DCM, Sizmek, Prisma, Comscore, etc.\n\n \n WHO YOU ARE: \n\n • Self-motivated, with the ability to multi-task and work well under tight deadlines\n, • Naturally inquisitive, with a strong research capability\n, • Strong Communicator\n, • Confident\n, • Diplomatic\n, • Entrepreneurial\n, • Highly organized, business savvy, leadership\n, • Detail-oriented with exceptional critical thinking and problem-solving abilities\n, • Resourceful\n, • Knowledgeable in your role well enough to work independently and demonstrate initiative\n, • Active participant in meetings and day-to-day interactions with an increasing level of contribution as the experience builds\n\n \n ABOUT HAVAS MEDIA NETWORK NORTH AMERICA: \n Havas Media Network is the Media Experience agency. We deliver this brand promise through our proprietary Mx System, where meaningful media helps build more meaningful brands. Our focus is on understanding the most Meaningful Media – the media channels, moments and brands that really move consumers to action, the media that is trusted, engaging and influential will have the best chance of helping an advertiser reach an engaged audience. \n \n Our global mission to make a meaningful difference starts at home—because we can’t grow if our people can’t grow. It’s this simple but oftentimes overlooked insight that guides everything we do, from the decisions and investments made in our work for clients, to the inclusive programs across agencies that prioritize our people’s needs and the needs of our community. Our Values are the basis of our decision-making at Havas—from the clients we seek to the talent we attract, to what we reward and recognize in our staff, to how we reinforce these values of Taking the Lead Having a Voice and Showing We Care on a daily basis. \n

CAN LIVE ANYWHERE IN THE U.S. \n Atlantic Management Resources is partnering with an established specialty pharmaceutical company to identify an experienced Manager, Product Training – Oncology. \n This is an excellent opportunity for an oncology professional with strong clinical knowledge and product training experience seeking a highly visible role with significant work-from-home flexibility and potential for career advancement. \n The position is approximately 90% remote, with occasional travel for training programs and business meetings. \n Position Overview \n The Manager, Product Training – Oncology will develop and deliver product and clinical training programs for field-based oncology sales teams, with an emphasis on solid tumor cancers. \n The position focuses primarily on product knowledge, clinical education, disease states, and competitive intelligence, rather than traditional sales skills training. \n Working closely with commercial leadership, marketing, and medical teams, this individual will have significant exposure across the organization and opportunities for professional growth and advancement. \n Key Responsibilities \n\n • Develop and deliver oncology product and clinical training programs for new hires and existing sales teams.\n, • Create engaging training materials covering disease states, clinical data, product knowledge, and competitive products.\n, • Lead product training workshops, clinical education sessions, and virtual learning programs.\n, • Translate complex clinical and scientific information into effective educational content.\n, • Collaborate with commercial leadership, marketing, and medical teams to align training with brand objectives.\n, • Update training programs to reflect new clinical data, treatment advances, and competitive developments.\n, • Evaluate training effectiveness and identify opportunities for continued improvement.\n\n Qualifications \n\n • Bachelor’s degree or equivalent relevant professional experience.\n, • 5+ years of pharmaceutical or biotechnology experience, including a strong oncology background.\n, • Experience in oncology product training, clinical education, or pharmaceutical sales with training responsibilities.\n, • Strong understanding of solid tumor oncology, clinical data, and treatment landscapes.\n, • Excellent presentation, communication, and training development skills.\n, • Ability to communicate complex clinical information clearly and effectively.\n, • Experience with virtual training platforms, PowerPoint, and learning management systems.\n\n Why Consider This Opportunity? \n\n • 90% work from home with limited travel.\n, • Highly visible position with exposure to senior commercial leadership.\n, • Opportunity for professional development and future career advancement.\n, • Established specialty pharmaceutical company with a collaborative environment.\n\n Compensation \n\n • Base salary: $150-$190k\n, • Bonus: 16%-20%\n, • Comprehensive Benefit Package\n\n

Position Summary \n The General Manager, Wholesale Operations reports to the Director of Wholesale Food Distribution and oversees day-to-day operations at GrowNYC Wholesale. The General Manager, Wholesale Operations is responsible for warehouse, food safety, inventory, transportation and logistics, equipment and maintenance, and operational systems across a 20,000 sq-ft food facility, a fleet of 6 trucks and vans, and a team of approximately 13 staff. This role ensures that Wholesale Operations runs safely, efficiently, and reliably in support of GrowNYC’s mission to bolster the financial viability of regional farmers and empower New Yorkers with equitable access to fresh, locally grown food. This position requires a seasoned operator already familiar with Wholesale Food Distribution who possesses strong organizational skills, and the ability to work collaboratively with diverse stakeholders to achieve both mission-driven and financial goals. A core part of the role is staff development across the operations: systems, training, accountability, and consistent follow-through Requirements\n General Manager, Wholesale Operations Responsibilities (Include but are not limited to): \n Wholesale Operations \n\n • Manage day-to-day Wholesale Operations, including receiving, storage, inventory, order fulfillment, and outbound delivery\n, • Oversee warehouse operations performance, including inventory control, food safety, workplace safety, compliance and shipping, setting standards and priorities with the Warehouse Manager \n, • Oversee delivery and logistics performance, including on-time delivery, route optimization, driver safety, truck utilization, and compliance, setting standards and priorities with the Outbound Logistics Manager\n, • Own order cycle configuration in the order management system (order periods, lead times, aggregation and delivery cycles) in coordination with Purchasing and Sales\n, • Coordinate with Purchasing and Sales departments on receiving, inventory availability, fulfillment, and delivery service levels. Resolve fulfillment and delivery issues, and escalate customer or supplier relationship issues to the appropriate dept/function lead or the Director of Wholesale \n, • Serve as the designated backup for operational continuity in Director’s absence: make day-to-day operational decisions, serve as point of contact for Wholesale staff on urgent operational matters, and brief Wholesale Director on all decisions upon return \n, • Support operational execution of new service lines as directed by the Wholesale Director (e.g. new activations, expanded distribution programs, third-party cold storage)\n\n Staff Supervision and Development \n\n • Supervise, coach, and develop operations managers and their teams \n, • Establish management frameworks for the operations team, including weekly and monthly priorities, check-ins, owners and deadlines \n, • Oversee hiring for operations roles in partnership with the hiring manager and HR\n, • Support managers in onboarding new Wholesale ops staff, conducting performance reviews, addressing performance issues and ensuring well-documented practices across the operations team in partnership with HR \n, • Partner with operations managers and Wholesale Director to ensure training programs are in place for all operations roles \n, • Maintain a coverage plan for all operations roles, including who steps in when the Warehouse Manager, Outbound Logistics Manager, or a Lead is out; personally cover for either operations manager during absences; and ensure cross-training so all business critical workflows have adequate coverage and redundancy\n, • Work conjunctively with the Outbound Logistics Manager, Warehouse Manager and HR to issue Corrective Action Notices (CANs) and Performance Improvement Plans (PIPs), as needed.\n\n Equipment, Maintenance and Systems \n\n • Oversee repair, preventative maintenance, sanitation and service vendor relationships for Wholesale equipment, including contracts, warranties, and preventive maintenance schedules, for Wholesale equipment, including refrigeration, dock doors and lifts, material handling equipment, and the forklift charging station, when escalated from routine inspections and maintenance by the Warehouse Manager\n, • Maintain the refrigeration temperature monitoring and alarm system, in coordination with the Warehouse Manager, who oversees the maintenance of temperature records as PCQI and the Facilities Manager, who oversees the BMS\n, • Serve as primary after-hours contact for refrigeration and temperature alarms, and maintain an escalation protocol with the Warehouse Manager and Facilities Manager\n, • Manage waste carting and organics collection service agreements and vendor contracts for Wholesale; ensure biodigester SOPs and staff training are current\n, • Coordinate Wholesale fleet maintenance and fleet availability with the Fleet Administrator and Outbound Logistics Manager \n, • Coordinate with the Facilities Manager on building systems and construction, renovation, repair or maintenance activity affecting Wholesale operations\n, • Coordinate with building tenants and the Facilities Manager on shared spaces (including yard and docks), access, workplace safety, and food safety controls \n, • Serve as system administrator for Wholesale operational systems and shared program accounts, including order management, routing, databases, and Wholesale program aliases; maintain user access, credentials, integrations, and automations with a trained backup for each \n, • In coordination with the Wholesale Director and IT, evaluate and implement operational technology, prioritizing process documentation, integration and automation \n\n Performance, Compliance and Continuous Improvement \n\n • Maintain the “Hub Office Policies and Procedures” manual, in partnership with the Director of Wholesale, including evacuation and closure procedures, distribution, staff training and annual review; make operational closure and delay decisions in coordination with the Director of Wholesale \n, • Track and report operational KPIs (e.g. on-time delivery, order accuracy, storage utilization, truck utilization, safety incidents)\n, • Drive continuous improvement across Wholesale operations, setting standards for and approving operational SOPs developed by managers and operational leads\n, • Maintain operational reports and dashboards, with documented processes and a trained backup for each\n, • Manage the Wholesale operations budget and drive cost efficiency across labor (including overtime), fleet, equipment, supplies and services; provide input on the annual operations budget and operational cost reporting, and review and approve operations vendor invoices within delegated authority \n, • Collaborate with Wholesale Director, Facilities Manager, Safety and Risk Management Senior Advisor, and Fleet Administrator to ensure compliance with OSHA, USDA, DOT and any other relevant agency rules and regulations related to Wholesale operations\n, • Ensure a comprehensive warehouse safety program is in place and enforced, compliant with OSHA, covering safety techniques, PPE, equipment certification, hazard communication, emergency response, equipment and workplace safety inspections and recordkeeping including safety data sheets and incident reports\n, • Review all accidents and incidents and implement proper corrective actions and report to the Director of Wholesale and Senior Advisor, Safety and Risk Management\n, • Perform regular spot checks to ensure adherence to food safety protocols (HACCP, temperature logs), hygiene standards, and workspace safety practices with the Warehouse Manager serving as the facility’s PCQI.\n, • Partner with Facilities Manager and Safety and Risk Management Senior Advisor on fire and life safety testing and inspections in Wholesale areas; ensure egress and sprinkler clearances are maintained, deficiencies are corrected and staff trained on safety and emergency procedures\n, • Develop and implement shrink policy, tracking, analyzing, and reporting on shrink / spoilage rates to reduce food waste \n\n Required Qualifications \n\n • Five plus (5+) years of wholesale food distribution, warehousing or logistics experience\n, • Five plus (5+) years of experience in staff management, PIPs, professional development and performance reviews \n, • Demonstrated experience with managing operations budgets and controlling costs\n, • Demonstrable steady leadership and team management skills.\n, • Excellent communication skills and proven ability to communicate with people from diverse backgrounds and knowledge levels\n, • Ability to manage concurrent projects in a fast-paced team environment\n, • Strong interpersonal skills and willing to work with people from diverse backgrounds \n, • Professional proficiency with Microsoft Office products, Google Workspace products, and other ERP, routing, communications, workflow management, and project management applications\n\n Ideal Qualifications \n\n • Ability to speak a second language, ideally Spanish \n, • Knowledge of regional food systems, social enterprises, and food business \n, • Experience in a union environment\n, • Valid NYS Driver’s License with clean driving record is a plus but not required \n, • Experience in the nonprofit sector\n\n Schedule \n This full-time position has a work schedule of Monday-Friday 9am to 5pm, 35-40 hours per week and requires occasional flexible hours including early mornings, evenings, and weekends. \n \n Compensation \n The position is exempt, full-time and salaried. It pays $100,000 - $110,000 per year and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is not union eligible/a part of the bargaining unit. \n \n Location \n This is an on-site position based at GrowNYC’s warehouse in Hunt’s Point Bronx. The role may require occasional meetings at our downtown Manhattan office and off-site visits to customer and partner sites.

Financial Services Sales Leader | Enterprise AI & Data \n \n Location: New York/DC (Remote) \n Sector: Enterprise AI, Data Intelligence & Financial Services \n \n Zendr is partnering with a high-growth, internationally established enterprise AI and data technology business to appoint a Financial Services Sales Leader for its expanding North American operation. \n \n The company works with some of the world's largest financial institutions, helping them connect fragmented data, uncover complex relationships and unlock new opportunities through advanced analytics, AI and decision intelligence. \n \n With an established Tier 1 banking customer base, significant investment in North America and an ambitious expansion strategy, this is an opportunity to lead an experienced enterprise sales team while playing a direct role in accelerating new customer acquisition. \n \n The Opportunity: \n\n • Lead, coach and develop a team of Enterprise Account Executives focused on Banking and Financial Services.\n, • Hiring: Double the team headcount.\n, • Drive new-logo acquisition across major banks, financial institutions, payments businesses and FinTech.\n, • Take an active, hands-on role in complex enterprise sales cycles, executive engagement and strategic deal execution.\n\n \n Requirements: \n\n • Territory focus of Financial Services & T1 Banking.\n, • A track record of delivering new-logo growth and growing a team of high-performing Account Executives.\n, • Background in enterprise data, AI, analytics, financial technology, risk or related software markets.\n, • Experience navigating complex, multimillion-dollar enterprise sales opportunities.\n, • A genuinely hands-on leadership style: coaching deals, engaging C-level stakeholders and leading from the front.\n\n \n Contact Zendr for a confidential discussion about the opportunity.

Marketing Manager \n Paperchase | New York, NY \n \n About Paperchase \n Paperchase runs accounting and financial operations for some of the best restaurants in the world, from instantly recognizable QSRs to Michelin-starred chefs. We work with more than 3,000 restaurant clients across the US, UK, and Middle East, with a team of about 1,200 people worldwide. That gives us an unusually close view of how restaurants make and lose money, and we want more of the industry to hear what we know. \n \n The role \n We’re hiring a Marketing Manager to lead content and thought leadership at Paperchase. You’ll turn our data and expertise into research, articles, and case studies that restaurant owners and finance leaders read and trust. Then you’ll make sure that work reaches them. You’ll report to the Director of Brand Development and work closely with our growth marketing team. \n \n This is a rare chance to make a big impact early. We’re rolling out a new brand, and the person in this seat will have a large hand in shaping the Paperchase voice. You’ll have a lot of freedom to choose what you write about, and plenty of room to grow with the company. \n \n We’re looking for someone with hustle. You go looking for the story, chase down the data and approvals yourself, and bring ideas forward before anyone asks. \n \n What you’ll do \n Content and thought leadership (about 55%) \n\n • Turn Paperchase data into original research, thought pieces, and case studies on hospitality finance\n, • Own the editorial calendar, voice, and quality bar across our content channels\n, • Find the stories worth telling and pitch them\n, • Interview clients and internal experts, then draft, revise, and secure approvals through to publication\n, • Write and manage LinkedIn content for our executive leadership\n, • Help our finance experts build recognized public voices\n\n \n Distribution and amplification (about 25%) \n\n • Package content into gated assets and campaigns that generate demand\n, • Extend every major piece across LinkedIn, social, our newsletter, sales materials, and press\n, • Write content built to perform in search and AI answer engines\n, • Run the social calendar and direct our marketing intern on day-to-day social\n, • Create enablement content with our sales and growth marketing teams\n\n \n Events (about 15%) \n\n • Coordinate our events program of roughly 20 events a year: logistics, registration, travel, sponsorship deliverables, and vendors\n, • Turn events into content: speaker angles, on-site interviews, and recap pieces\n, • Report on results: attendees, leads, and follow-up\n\n \n General marketing support (about 5%) \n\n • Support the rollout of our new brand, including coordinating team and client gifting\n, • Manage freelancers on special projects, such as designing a new employee handbook\n, • Build and enrich data lists for marketing and outreach\n\n \n Across all of it, you’ll brief our in-house designer and a bench of freelance specialists in design, copy, and video, and hold their work to our deadlines and standards. \n \n What you bring \n\n • A real interest in restaurants and hospitality (required)\n, • 3+ years in content marketing, editorial, or communications\n, • Experience interviewing people and writing case studies or features\n, • Experience ghostwriting or writing in someone else’s voice\n, • Writing samples with range and a point of view, ideally data-driven work where you found the angle yourself\n, • A track record of driving projects without being managed task by task\n, • Experience coordinating across many stakeholders to keep a project moving, from internal teams to clients\n, • Experience managing freelancers or agencies, and the judgment to assess work in disciplines you don’t do yourself\n, • A working knowledge of writing for search and AI answer engines\n, • An eye for the detail nobody owns yet\n\n \n Compensation: $75,000 to $85,000 base salary, plus benefits \n \n Location: New York City, on-site, 3 days a week \n Please include two or three writing samples with your application.

Job Description Flex is building the AI-native private bank for business owners. We’re re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners. Since launching publicly in September 2023, Flex has scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026. We move fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners ($3–$200M in revenue)—the backbone of the economy and one of the most underserved segments in finance. They’re stuck with outdated banks and fragmented tools. We’re replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved. Flex has raised $100M+ in equity and $300M+ in debt. • Mission-critical problems: We build software that directly controls how money moves at scale. - High bar, low ego: Small teams, exceptional people, real ownership. - Speed over comfort: We prioritize execution, quality, clarity, and results. - Enduring impact: What we’re building will define how a generation of owners runs their businesses. Team & Locations We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote. Flex Fuels Ambition. \uD83D\uDD7A About the Role Venture Community Leads are the face of Flex in their geographic region or category. This is our first ever hire to own the venture and founder community. Your mission will be to have everyone in your city know what Flex is by hosting intentional events, curating the invite list, and fostering relationships that become champions of the brand. You’ll report to the Head of Marketing and work closely with our creative and data teams to generate assets and ensure attribution of events and referrals. This is a highly relational, on-the-ground role: equal parts community builder, deal originator, and operator. You’ll represent Flex to venture-backed founders, GPs, and investors in your city, ensuring Flex is top-of-mind as their financial partner. ✅ What You’ll Do • Host and curate events: Plan and execute dinners, salons, and small-format gatherings that attract top venture-backed founders and GPs., • Foster 1:1 relationships: Build personal connections with attendees, becoming a trusted connector and resource in the community., • Own referral flywheels: Encourage and track peer-to-peer referrals, ensuring the right attribution back to your channel., • Leverage CRM rigorously: Log every relationship, event touchpoint, and referral in CRM; ensure accurate attribution and reporting., • Follow up with intent: Send personalized notes, share relevant content, and schedule 1:1s to deepen engagement beyond the event., • Performance reporting: Measure and communicate the ROI of your efforts (pipeline generated, conversion rates, referral multipliers, CAC payback)., • Collaborate cross-functionally: Partner with Flex’s marketing, sales, and data teams to align messaging, share community insights, and optimize attribution strategies., • Represent Flex authentically: Act as the local face of Flex — knowledgeable about our product, our mission, and the needs of venture-backed founders/GPs.⚡️ What You Bring, • 2–5 years of experience in venture capital, founder support, partnerships, or ecosystem/community-building roles., • Proven ability to host and lead high-value events that drive meaningful relationships., • Existing networking and relationship-building skills with founders and VCs., • Experience working with CRM tools (e.g., HubSpot, Salesforce, Affinity) and applying attribution strategies., • Data-driven mindset: you’re comfortable tying community activity to business outcomes., • Excellent written and verbal communication; you can confidently represent Flex in front of founders and investors., • Entrepreneurial and scrappy — you thrive in ambiguity, love being on the ground, and can spin up a dinner, follow up with guests, and report results all in the same week., • Bonus: Prior experience as a founder, operator, or in a venture-backed startup community role.Why Join Us Build something generational — Capture the full lifecycle of money for ambitious business owners. Work on real money, real risk — Payments, credit, and banking at serious scale. Solve hard problems — AI, underwriting, compliance, and global finance from first principles. True ownership — Small teams, high trust, real accountability. Founder-level exposure — Direct access to leadership, customers, and investors. High bar, high taste — Move fast without cutting corners. Elite peers — People here are builders, not tourists. Real upside — Meaningful equity if you help build something big. Flexbase Technologies Inc.

About Asseta \n \n Asseta is an AI-native operating system purpose-built for UHNWIs, family offices, and RIAs, with over $130B in assets on the platform. Our flagship product, the Intelligent Family Office Suite®, helps family offices operate efficiently, securely, and insightfully in an era of generational wealth transfer and digital transformation. \n \n Our mission is to help family offices achieve financial excellence through intuitive, enterprise-grade software and expertise. We simplify complex wealth management and accounting, foster transparency, and protect client data. Our clients receive unwavering support for wealth preservation and growth. \n \n The Opportunity \n \n We are hiring a Business Development Representative (BDR) to build our sales pipeline. You \n will follow up on inbound marketing-qualified leads (MQLs) and prospect proactively for new accounts. You will start conversations with prospective customers, find opportunities, and book qualified meetings for the sales team. \n \n This is a hands-on role for someone who wants a career in fintech sales. You will open doors, build relationships, and create opportunities with senior decision-makers. You will also help refine our prospecting approach as Asseta scales. If you enjoy building a pipeline from the ground up, you will thrive here. \n \n What You'll Own \n \n Inbound Prospecting \n\n • Follow up with MQLs quickly and respond to every inquiry.\n, • Ask questions to learn each prospect's needs and decide if Asseta fits.\n\n \n Outbound Prospecting \n\n • Identify and research target accounts, and build prospect lists.\n, • Run multichannel outreach by email, LinkedIn, and cold calls.\n, • Build relationships with decision-makers at family offices, RIAs, and wealth management firms.\n\n \n Qualification and Pipeline \n\n • Hold first conversations to understand needs, identify use cases, assess fit, and agree on next steps.\n, • Book qualified meetings for Account Executives.\n, • Keep a steady flow of opportunities moving into the sales pipeline.\n\n \n Pipeline Operations \n\n • Log all prospecting activity and lead status accurately in the CRM.\n, • Track outreach performance and follow up with prospects consistently.\n\n \n Testing and Improvement \n\n • Test messaging, sequences, and outreach strategies.\n, • Use results to improve engagement and conversion rates.\n\n What We're Looking For \n \n Required \n \n\n • At least 1 year of experience in a BDR, SDR, or similar sales development role in B2B SaaS.\n, • Experience with both inbound lead qualification and outbound prospecting.\n, • A record of booking qualified meetings and building pipeline through steady outreach.\n, • Strong written and verbal communication skills, with the ability to engage senior decision-makers.\n, • Skill at researching accounts, finding the right contacts, and personalizing outreach.\n, • Strong organization and self-motivation. You stay persistent and manage many prospects and priorities at once.\n, • Curiosity and a drive to learn new products, industries, and business challenges.\n\n \n Nice to Have \n \n\n • Experience with HubSpot, LinkedIn Sales Navigator, or sales engagement tools.\n, • Experience selling into financial services, wealth management, family offices, or other complex B2B environments.\n\n \n Compensation and Benefits \n \n Asseta offers competitive compensation and a benefits package that includes: \n \n\n • OTE of $100,000 - $120,000\n, • Comprehensive health, dental, and vision coverage\n, • Unlimited PTO\n, • Conference sponsorships and training opportunities\n, • Frequent company off-sites and team-building events\n, • On-site at our New York City headquarters\n

Restaurant General Manager / Assistant General Manager – Upscale Dining \n Location: New York City, NY \n Job Type: Full-Time \n Industry: Upscale / Fine Dining \n \n We are seeking experienced and passionate restaurant leaders for General Manager and Assistant General Manager opportunities with a growing upscale restaurant group in NYC. \n These roles are ideal for hospitality professionals with strong leadership skills, a passion for guest service, and experience managing high-volume upscale or fine dining establishments. \n \n Key Responsibilities \n\n • Oversee daily restaurant operations and ensure exceptional guest experiences.\n, • Lead, coach, and develop front-of-house teams.\n, • Collaborate with culinary leadership to ensure smooth coordination between kitchen and service teams.\n, • Manage staffing, scheduling, shift coverage, and labor costs.\n, • Monitor sales, operational performance, and financial results.\n, • Maintain food safety, sanitation, and service standards.\n, • Handle guest feedback and resolve concerns professionally.\n, • Build a positive team culture while maintaining high service standards.\n\n \n Qualifications \n For General Manager: \n\n • 3+ years of experience as a Restaurant General Manager.\n, • Experience managing an upscale restaurant with $6M+ in annual revenue.\n\n For Assistant General Manager: \n\n • 2+ years of experience as an Assistant General Manager.\n, • Experience in an upscale or fine dining restaurant with $4M+ in annual revenue.\n\n \n Additional Requirements: \n\n • Strong leadership, communication, and team management skills.\n, • Excellent understanding of restaurant operations and labor cost management.\n, • Passion for hospitality and delivering outstanding guest experiences.\n, • Ability to work independently in a fast-paced environment.\n\n

Location: New York, NY (hybrid, 3 days per week in office) \n Employment type: Full-time \n Salary range: $190,000–210,000 base, plus annual performance bonus \n Reports to: Chief Business Officer \n \n About Curacity \n Curacity is a two-sided marketplace connecting travel brands that need to be discovered with the publishers, travel writers, and content creators travelers actually trust. Hotels and cruise brands define the editorial coverage they need; our network of publishers and creators produces original content; Curacity coordinates the fulfillment and measures the outcomes. \n We operate two products on that network. VISTA Core distributes original editorial recommendations through premium publisher audiences and measures the incremental bookings and revenue they generate. VISTA AI builds the distributed editorial footprint that influences whether a property gets recommended when travelers ask ChatGPT, Perplexity, Google AI Mode, or Gemini where to stay. \n Curacity partners with publications including AFAR and Travel + Leisure, and was named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024. We are headquartered in New York with an office in Stamford, CT. \n \n About The Role \n We're looking for a commercially driven, AI-native leader to transform Customer Success into a strategic account management organization focused on customer retention, revenue growth, and measurable business impact. \n \n You'll lead an existing team of Customer Success Managers, evolving the function from primarily reactive account management and reporting performance to proactively growing customer relationships, identifying commercial opportunities, and demonstrating the value Curacity delivers. \n This is a hands-on leadership role. You'll personally build relationships with senior executives at our largest clients, lead strategic account planning, and help customers understand how premium editorial distribution, incremental impact measurement, and AI recommendation insights contribute to their business objectives. \n \n You'll also be a builder. We believe AI should fundamentally change how a Customer Success organization operates. We're looking for someone who has already built and deployed AI-powered tools and workflows that improve productivity, customer intelligence, or revenue outcomes — and who is comfortable creating solutions without waiting for Product or Engineering to deliver every tool. \n \n What You'll Do \n \n Own Retention and Customer Revenue Growth \n\n • Own gross revenue retention (GRR) and net revenue retention (NRR), with direct accountability for renewals, cross-sell, and upsell across existing customer relationships.\n, • Develop proactive account strategies that identify growth opportunities, renewal risks, executive relationships, and measurable customer outcomes.\n, • Build a systematic cross-sell motion between VISTA Core and VISTA AI, expanding the value and breadth of existing customer relationships.\n, • Establish early-warning systems for churn risk and lead proactive retention strategies well before renewal decisions.\n, • Partner closely with the VP of Sales on strategic account planning and enterprise relationships. Customer Success owns retention and revenue growth within existing customer relationships; Sales owns expansion into additional properties across hotel brand and management company portfolios.\n, • Build a predictable operating cadence around retention forecasts, upsell pipelines, customer health, and commercial performance.\n\n \n Elevate Executive Relationships and Strategic Engagement \n\n • Serve as a senior executive relationship owner for Curacity's largest and most strategically important clients, alongside the VP of Sales.\n, • Build trusted relationships with CMOs, VPs of Marketing, commercial leaders, and other senior decision-makers across hotel brands, management companies, and major properties.\n, • Establish a regular cadence of in-person customer visits, executive business reviews, and strategic planning sessions.\n, • Lead Curacity's Customer Council, bringing together senior customers to exchange perspectives, provide feedback, and help inform our strategic direction.\n, • Help customers connect Curacity's capabilities to their broader marketing, distribution, and revenue strategies.\n, • Personally engage in high-stakes renewals, complex measurement discussions, executive escalations, and significant growth opportunities.\n\n \n Turn Measurement and Insights Into Commercial Value \n\n • Lead the delivery and strategic interpretation of incremental impact studies, helping customers understand incremental booking lift, revenue lift, and return on investment.\n, • Ensure the team can confidently explain attribution methodologies, test-versus-control studies, incrementality, and how Curacity's results fit within a customer's broader marketing measurement framework.\n, • Translate VISTA Intelligence data — including AI recommendation share, recommendation lift and competitive benchmarking — into actionable customer strategies.\n, • Transform business reviews from reporting exercises into forward-looking discussions about performance, opportunities, and investment decisions.\n, • Partner with Data, Insights, and Product teams to improve how customer outcomes are measured, communicated, and used to inform account strategy.\n, • Establish a consistent, high-quality standard for executive presentations, impact studies, and strategic recommendations.\n\n \n Build an AI-Native Customer Success Organization \n\n • Personally design, prototype, and deploy AI-powered workflows that make the team more effective and commercially productive.\n, • Identify opportunities to automate routine reporting, account research, meeting preparation, customer intelligence, renewal risk monitoring, and administrative workflows.\n, • Build tools that surface cross-sell and upsell opportunities, synthesize customer performance data, and help CSMs prepare more compelling executive recommendations.\n, • Use commercially available AI tools, automation platforms, and integrations to deliver working solutions quickly, partnering with Product and Engineering when production-grade integration, data governance, or security requirements demand it.\n, • Establish measurable productivity and revenue outcomes for AI initiatives, rather than treating AI adoption as an end in itself.\n, • Train the team to use and continuously improve these tools, freeing capacity for higher-value customer engagement.\n\n \n Transform & Develop The Team \n\n • Evaluate the team's capabilities, establish expectations for senior account management, and create development plans for individuals with the potential to grow.\n, • Coach CSMs on executive communication, commercial negotiation, strategic account planning, measurement, and consultative selling.\n, • Create clear account segmentation, coverage models, performance standards, and accountability.\n, • Build a culture that combines strong customer advocacy with commercial discipline, analytical rigor, and a bias toward action.\n\n \n Required Qualifications \n\n • 10+ years of relevant experience in Customer Success, strategic account management, client services, or commercial leadership, including 5+ years leading customer-facing teams.\n, • Significant experience in digital media, advertising technology, marketing technology, or a closely related measurement-driven business.\n, • Proven accountability for retention, cross-sell, upsell, and revenue growth within an existing customer base.\n, • Strong understanding of digital marketing measurement, attribution methodologies, incrementality, experimentation, and marketing ROI.\n, • Demonstrated ability to translate complex analytics and performance data into commercially compelling insights and recommendations.\n, • Experience building and maintaining senior executive relationships, including presenting to CMOs and other C-suite decision-makers.\n, • A track record of coaching, developing, and upgrading teams to deliver stronger commercial outcomes.\n, • Hands-on experience building and deploying AI-powered tools or automated workflows used by customer-facing teams, with measurable productivity or business impact. We'll ask you to show us what you've built.\n, • Strong commercial judgment, analytical fluency, and comfort navigating complex customer relationships and negotiations.\n, • A builder's mentality, with the ability to operate effectively in a fast-moving, entrepreneurial environment.\n, • Willingness to travel regularly for customer meetings, executive business reviews, and industry events.\n\n \n Preferred Qualifications \n\n • Experience working with hotels, hospitality brands, or travel technology \n, • Familiarity with marketing mix modeling, controlled experiments, conversion lift studies, or other incremental measurement approaches.\n, • Experience with AI search, generative engine optimization (GEO), or AI visibility and recommendation analytics.\n, • Experience leading a Customer Success transformation from reactive account management to proactive commercial ownership.\n, • Experience implementing AI agents, CRM automations, data integrations, or internal productivity applications.\n\n \n What We Offer \n Curacity offers a competitive package which includes base salary, equity, and comprehensive benefits, including: \n \n\n • Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution\n, • Retirement: 401(k) match – up to 4% of your total eligible compensation matched dollar-for-dollar (US-based employees)\n, • Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year\n, • PTO: Generous PTO policy, in addition to 10+ public holiday closure dates\n, • Wellness: $100 monthly stipend for health and wellness-related activities\n, • Recognition: Birthday, anniversary, and other everyday surprises and gifts to recognize our team members\n, • Culture: Casual, collaborative (and dog-friendly!) work environment in the heart of Flatiron\n\n \n Equal Opportunity \n Curacity is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Description Xcitium (formerly Comodo Security Solutions) is a prevention-first cybersecurity company powered by patented ZeroDwell Containment technology. Instead of waiting to detect threats after they execute, Xcitium isolates unknown files and untrusted activity so malware, ransomware, and zero-day attacks cannot cause damage. Its platform provides a full suite of solutions, including Endpoint Protection, EDR, XDR, MDR, ransomware protection, and Incident Response services, helping organizations contain threats instantly and maintain business continuity. Built with a partner-first philosophy, Xcitium enables MSPs, MSSPs, and technology partners to deliver differentiated, prevention-focused cybersecurity to their customers. The company’s mission is to stop breaches before they happen, making cybersecurity proactive rather than reactive.\n Role Description The Web Hosting Business Development Representative is a full-time hybrid role based in Bloomfield, NJ, with flexibility for some work-from-home days. This role focuses on identifying and engaging prospective web hosting clients, qualifying leads, and driving new business opportunities for Xcitium’s cybersecurity solutions. Responsibilities include conducting outbound calls and email campaigns, nurturing inbound inquiries, and building strong relationships with decision-makers in the web hosting and MSP/MSSP ecosystem. The representative collaborates closely with sales and marketing teams to align messaging, refine lead generation strategies, and meet or exceed pipeline and revenue targets. Day-to-day activities also involve maintaining accurate records in CRM systems, preparing tailored proposals, and staying current on Xcitium’s product portfolio and industry trends.\n Qualifications \n\n • Candidates should possess strong Inside Sales and Sales skills, including pipeline management and closing techniques.\n, • Candidates should possess Lead Generation and Business Development skills focused on identifying, qualifying, and nurturing new opportunities, especially in web hosting and related markets.\n, • Candidates should possess excellent Communication skills, including clear verbal and written communication, active listening, and the ability to present complex cybersecurity concepts in accessible terms.\n, • Relevant experience in technology, SaaS, cybersecurity, or web hosting sales is highly beneficial.\n, • Experience working with CRM tools (such as Salesforce or similar) and using data to drive sales decisions is preferred.\n, • Demonstrated ability to work in a hybrid environment, manage time effectively, and collaborate with cross-functional teams.\n, • A bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience, is advantageous.\n

Territory: Newark / Jersey City, NJ - Neuroscience - Psychiatry Target cities for the territory are Newark / Jersey City - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Bergen County, Passaic and Essex Counties, Hudson River, Newark, Elizabeth, and Bayonne. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! As a Neuroscience Account Manager, you lead the promotion of our psychiatry portfolio to Psychiatrist and Institutional Accounts such as community mental health centers and hospitals, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Neuroscience Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university, • 4+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience, • Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually, • Self-starter, with a strong work ethic and outstanding communication skills, • Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network, • Must be computer literate with proficiency in Microsoft Office software, • Must live within 40 miles of territory boundaries, • Driving is an essential duty of this job; must have a valid driver’s license in good standing., • Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck PREFERRED EDUCATION, EXPERIENCE AND SKILLS: • Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder, • Documented successful sales performance, • Ownership and accountability for the development and execution of fully integrated account plans, • Strong analytical background, and experience using sales data reporting tools to identify trends, • Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals, • Sales experience with buy & bill/injectable products, • Experience in product launches, • Previous experience working with alliance partners (i.e., co-promotions), • Strong leadership through participation in committees, job rotations, panels and related activities TRAVEL: • Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is specifically for those potential hires who will work or reside in New York–New Jersey metro area, if selected for this role, and may vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $135,000 - $165,000 and eligibility for a sales incentive target of $40,500. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our _. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the _. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the _. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in _.

Job Description The Service Technician is accountable for troubleshooting malfunctioning or disabled automated, anti-vehicular barrier and bollard equipment to determine root cause of malfunction or failure and taken appropriate action to return the equipment to operational condition. The Service Technician is accountable for performing preventative maintenance procedures on same equipment as detailed by the original equipment manufacturer. The Service Technician is accountable for providing oversight of equipment installations and commissioning same equipment for proper initial customer utilization Essential Accountabilities: • Troubleshoot to root cause and repair customer’s barrier, gate and bollard equipment to ensure product performs as intended on a reliable basis utilizing only approved replacement parts, • Perform detailed and comprehensive preventative maintenance procedures on customer’s barrier, gate and bollard equipment as recommended by original equipment manufacturers, • Complete all preventative maintenance checklists, service tickets and time sheets completely and accurately; forward to office, administrative staff within 24 hours of performance of work, • Provide detailed estimates of required repairs when requested by customer representative to facilitate expense approval process, • Provide comprehensive and detailed assessment to Service Manager and Sales Manager of equipment that has reached end of life and should be replaced; provide similar feedback to customer representatives and notate on service tickets, • Oversight of an equipment installation ensuring all requirements of drawings and specifications have been met and/or satisfied, • Commissioning of equipment and systems provides end user with the intended functionality to control access to their site as designed Essential Responsibilities: • Receive and Respond to Requests Equipment Maintenance and Repair, • Arrive at Service Office every day in preparation for day’s assignment unless directed otherwise, • Turn-in previous days paperwork including service tickets, timesheets and parts request forms and replace components, • Engage Service Manager, Service Coordinator or Lead Technician for review of day’s service call-outs and scheduled PMs, • Advise leadership of any gaps in capabilities due to parts or equipment required for specific call-outs or PMs, • Ensure assignments include point-of-contact, POC, for given facility, • Load up service vehicle with any required parts or resources not already on hand in service vehicle, • Proceed to customer site, • On call requirement for emergency repairs (rotation schedule is set up between the technicians for emergency repairs that are requested on weekdays after regular schedule hours and/or during weekends), • Initiate Customer Engagement, • Upon arrival on site ensure adequate, legal parking is provided or advise customer and office of inadequate parking, • Make initial contact with provided POC or their agent, • Confirm nature of service call, equipment detailed in call-out and working restrictions/times with POC, • Proceed to equipment site(s), • Execute Service or Repair Procedures, • Assess equipment behavior for repair needs or prepare fresh copy of PM checklist, • Effect repairs or perform preventative maintenance procedures, • Fill out PM checklists as procedures are executed, • Review all basic equipment functions to ensure equipment is returned to customer control in proper working order, • Make list of additional needs if required parts or tools/resources are not available and second call is required, • Complete Paperwork and re-engage POC, • Complete service ticket and/or ensure PM checklists are properly completed, • Review executed activities via paperwork with POC, • Gain POC signature on Service Ticket and legible printout of POC name, • Leave copy with POC or advise POC when copy will be forwarded, • Provide Oversight and Commissioning at a New Equipment Installation, • Ensure third party partners, suppliers or contractors have installed equipment per drawings and specifications., • Identify and communicate in installation details that are not per same drawings and specifications to third parties and leadership staff, • Commission new equipment installation via verification of all system functionality and designed and specified via site specific sequencing and execution parameters, • Report any details of functionality that does not conform to site specific requirements to Engineering and Leadership personnel, • Validate corrective action rectifies shortfall previously communicated Key Performance Parameters and Metrics: • Execute service calls in timely manner in line with existing labor standards, • Turn in all paperwork within 24 hours of performance of work without exception, • Advise Service Leadership of possible improvements to products, processes or work procedures, • Provide feedback to Service and Sales Leadership of possible equipment replacements, • Installation oversight effectively guarantees conformance to all drawings and specifications, • Equipment commissioning demonstrates comprehensive equipment conformance to intended sequencing, • Required Knowledge, Skills, and Abilities:, • Must be able to troubleshoot and repair hydraulic and electromechanical equipment including electric and electronic controls, • Must have baseline understand of electrical principals such as Ohm’s Law and how motors function, • Must have baseline understanding hydraulic principals such as force multiplication, pressure, volume and cavitation, as well as, how pumps, valves and accumulators function, • Must understand basic operating principals of programmable logic controllers and variable frequency drives; must be able to revise functional parameters of variable frequency drives, • Must have basic understanding of how vehicle detection loops function and how to troubleshoot loop/loop detector failures, • Must have good verbal skills and be able to interface directly with customers to explain basic equipment function, repair and maintenance procedures and a sequence of operation, • Must have good written communication skills to complete necessary paperwork for business execution including timesheets, service tickets and parts request forms; handwriting must be legible, • Must be able to utilize basic computer and tablet software for equipment interfacing and paperwork in lieu of hand written pieces, • Must be able to lift 50 lbs. or more repeatedly, • Mus be able to work out of doors year round Education/Experience: • High School Diploma, • Minimum 3-5 years field service experience in electrical, hydraulic or mechanical machine repair, • Computer training preferred, • Electrical training/PLC/VFD training preferred, • Previous experience reading and interpreting civil and electrical drawings to confirm proper conformance Traits/Competencies required • Good Communication Skills, • Self-motivated and able to manage time, • Attention to detail, • Troubleshooting skills/fault isolation and identification, • Moderate Electrical Aptitude, • Moderate Mechanical Aptitude, • Moderate Hydraulic Aptitude, • Basic Civil Engineering Aptitude, • Competency reading basic civil and electrical drawings and validating conformance Job Location Kearny, NJ

Job Description Technical Sales & Customer Service • Act as the primary technical expert on the counter for plumbing, heating, HVAC, and boiler systems, • Assist customers and tradespeople in identifying parts, diagnosing issues, and selecting the correct products for their applications, • Take orders over the counter, answer product questions, and manage customer payments, • Provide prompt, helpful, and professional service to every customer Troubleshooting • Diagnose and troubleshoot plumbing, heating, HVAC, and boiler problems brought in by contractors and homeowners, • Interpret fault codes, error messages, and system symptoms across a variety of manufacturers, • Guide customers clearly and patiently through troubleshooting steps, including non-professionals, • Apply safety knowledge and know when to refer work to a licensed professional Leadership & Team Development • Mentor and support junior counter sales associates in developing product knowledge and customer service skills, • Stay current on new products, manufacturer updates, and industry codes; share knowledge with the team, • Collaborate with the General Manager on inventory needs and customer product feedback, • Assist with receiving and organizing inventory as needed Requirements Qualifications • 5+ years of experience in plumbing, heating, HVAC, or a related trade (field or counter experience accepted), • Demonstrated knowledge of plumbing systems, fittings, fixtures, valves, and pipe materials (copper, PVC, PEX, CPVC, cast iron), • Comprehensive knowledge of hot water and steam boiler systems, components, and controls, • Working knowledge of HVAC systems including forced air furnaces, central A/C, heat pumps, and mini-split systems, • Proven troubleshooting skills across plumbing, heating, HVAC, and boiler systems, • Strong communication skills; ability to explain technical concepts clearly to any audience, • Reliable, dependable, and team-oriented with a strong work ethic, • Comfortable using point-of-sale and inventory management software, • Must be able to keep up with a fast-paced workload Preferred • Prior counter sales or wholesale distribution experience, • Leadership or mentoring experience, • Trade license or certification (plumbing, HVAC, or related), • Familiarity with hydronic heating systems including radiant floor and baseboard applications Work Environment & Physical Requirements • On-site position at our East Orange, NJ store location, • Fast-paced retail and wholesale environment with a community feel, • Frequent standing, walking, and customer interaction throughout the shift, • Ability to lift and carry up to 50 pounds occasionally, • Overtime required; schedule may vary based on business needs Benefits • Competitive salary of $28–$38/hour based on experience, • Robust health benefits, • Vision insurance, • Dental insurance, • Paid vacation and sick time, • 401k program, • Growth and leadership opportunities, • Training available, • Company SWAG!, • Annual holiday party, • Free snacks available for employees!

How to Apply \n Complete this form: https://forms.gle/pH3oCbYsVE3uvD4A8 \n We are only considering applicants who submit through this form! \n \n Who we are \n Fallen Media is the world’s largest short-form content studio, producing some of the most popular shows on social media—What’s Poppin, Street Hearts, Subway Oracle, 15 Second Film, Step to the Mike—and partnering with leading brands including Dunkin, Walmart, Samsung, and many more. \n \n What we're looking for \n This is a full-time, on-site role for a Sales Account Executive located in the New York City Metropolitan Area. In this role, you’ll drive revenue growth by building relationships with top brands and agencies, selling integrations into our original series, and managing the sales process end-to-end—from outreach and relationship-building to pitching and closing. \n \n Responsibilities \n\n • Identify, cultivate, and grow a strong base of advertiser clients.\n, • Represent Fallen Media to key brand and agency partners.\n, • Build long-term, profitable, and trusted relationships across the industry.\n, • Forecast and achieve sales targets through effective outreach and pipeline management.\n, • Collaborate with production, creative, and project management teams to ensure campaigns are seamless and successful.\n, • Develop compelling pitch materials and lead brainstorms to create fresh, innovative concepts.\n, • Stay ahead of short-form content and creator economy trends to advise partners strategically.\n, • Champion Fallen Media at industry events, panels, and conferences.\n\n \n Who You Are \n\n • Equal parts goal-oriented and creative thinker.\n, • Highly organized multitasker who thrives on managing multiple client conversations.\n, • A natural “people person” who excels at building meaningful, strategic relationships.\n, • An exceptional communicator—clear, persuasive, and collaborative.\n, • Entrepreneurial and adaptable—thriving in a fast-paced, high-growth startup environment.\n, • Passionate about social media and curious about what’s next in content and culture.\n, • Motivated by driving both revenue results and lasting partnerships.\n\n \n Qualifications \n\n • 3+ years of experience in advertising sales, partnerships, or branded content (social and short-form experience strongly preferred).\n, • Well-versed on putting together media plans and pitch decks.\n, • Background in creator or influencer marketing a strong plus.\n, • Proven consultative seller who can translate industry trends into opportunities for creator-driven marketing.\n, • Established network of brand and agency relationships.\n, • Appreciation for creativity, culture, and innovation.\n, • High-growth mindset with a track record of thriving in fast-moving environments.\n\n \n Benefits \n\n • $100-$130K (pending the candidate's experience) + competitive commission potential\n, • Health Care Plan (Medical, Dental & Vision)\n, • Retirement Plan\n, • Unlimited Paid Time Off \n\n \n How to Apply \n Complete this form: https://forms.gle/pH3oCbYsVE3uvD4A8 \n We are only considering applicants who submit through this form!

Founding Product Marketing Manager \n Location: New York City (on-site 4 - 5 days per week) \n \n About the company \n Our client is a seed-funded, AI-driven B2B platform that gives large consumer brands a single, trustworthy view of their customers. The platform brings together a brand's in-house research, licensed third-party data, and public web signals so insights teams can get to answers faster and act on them. The company built its product hand-in-hand with major enterprise customers before going to market and is now scaling quickly. The team is small, ownership runs deep, and the work you do shows up in the business right away. \n \n The role \n This is the company's first dedicated product marketing hire. You'll sit between product and customer, translating what the platform does (its capabilities, use cases, business value, and proof points) into a story that turns interest into qualified pipeline and helps the sales team win deals. A separate brand and content team handles awareness and top-of-funnel. Your scope is conversion: mid- and lower-funnel, product narrative, and sales support, with clear accountability for results. \n \n You'll be hands-on: defining positioning and personally producing much of the material that carries it, including sales decks, one-pagers, ad copy, and straightforward landing pages. You'll work inside established brand guidelines, with the brand team stepping in to elevate design where it matters most. \n \n Your Responsibilities \n\n • Define positioning and messaging, building value frameworks that connect each product capability to a measurable outcome for a specific buyer persona, including a crisp response to “why not just use a general-purpose AI chatbot?”\n, • Lead go-to-market for new product capabilities: the launch story, packaging and tiering, and the cross-functional plan spanning Product, Sales, and Marketing.\n, • Develop sales enablement: the core pitch story, presentation decks, one-pagers, competitive battlecards, objection-handling guides, demo scripts, and a library of demo videos.\n, • Produce mid- and bottom-of-funnel content: solution and use-case pages, demo storylines, customer case studies, and head-to-head comparison content.\n, • Maintain current competitive intelligence against general-purpose AI tools, social listening vendors, and direct competitors, and fold the findings back into messaging.\n, • Lead win/loss analysis, buyer interviews, and product-usage research so positioning reflects what's actually happening in the market and helps shape the roadmap.\n, • Work closely with the product team while features are being built, keeping what ships and how it's described tightly aligned.\n, • Step into neighboring work when it drives results: website conversion optimization, demand campaigns with the growth team, events, and webinars.\n\n \n Requirements \n\n • 5+ years of product marketing experience at a fast-growing technology startup, ideally B2B selling into enterprise organizations.\n, • A background positioning products for senior data, insights, or analytics leaders: demanding audiences who don't take marketing claims at face value.\n, • Experience marketing trust: building the messaging and proof points (security, privacy, credibility) that persuade large companies to put proprietary data into a third-party platform.\n, • A track record with data-intensive B2B platforms, explaining sophisticated products clearly without oversimplifying them.\n, • Shipped work you can connect to measurable outcomes such as win rate, conversion, or influenced pipeline, not just volume of deliverables.\n, • A doer's mindset: you create the assets yourself, not only the strategy behind them.\n, • A modern approach to the craft: comfortable with AI-assisted workflows and automation, with a clear point of view on what should be automated and what shouldn't.\n, • High ownership and low ego: you take direction well and push back with a well-reasoned perspective.\n\n \n Bonus points for: \n\n • Experience with long, referral-driven enterprise sales cycles and multi-stakeholder deals.\n, • Familiarity with the AI, data, or research-technology space.\n, • Knowledge of CPG and consumer brands, where the core buyers work.\n, • Experience building a product marketing function from the ground up, or working as a team of one.\n\n \n Target Compensation: \n $125,000 - $175,000 USD

Job DescriptionLevel 4 Installer to work Telecommunication properties in North/Central New Jersey. :Installation Teams working in Telecommunication MSC's for Telecommunication and Product installs All to be strong in -power running and terminating • cat cabling and RJ45 connecting -fiber running, scoping, cleaning, testing and terminating Leads must have Admin skills for daily reporting, and customer interaction Must have basic hand tools. The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific Company and customer local requirements. Duties and Responsibilities: · Work with minimum supervision and be certified in Skill levels 1, 2 and 3 · Input job status, issues and requests and all-expense-related information into the Project Management platform. · Reconcile materials for sales order using web-based inventory control forms · Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. · Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. · Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. · Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. · Maintain tools assigned to the job as well as monitor tool calibration requirements · Perform hardware testing, such as power verification, device provisioning and system tests. · Responsible for all work meeting all customer standards. · Meet or exceed customer and internal documented acceptable levels of quality. Knowledge, Skills and Abilities: · Lead Installation Technician should have minimum 5 years Data Center/PoP/CO installation experience. · Should possess a good mechanical aptitude. · Should possess a good knowledge of basic power tools. · Should have the ability to adapt to various work environments · Should have good knowledge of optical routing equipment installations · Should have good knowledge of fiber optic cable installation & testing practices · Should have good knowledge of AC/DC power · Should have good knowledge of infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Credentials and Experience: · Requires minimum of 5 years of Data Center/PoP/CO installation experience Physical Demands · The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. · The employee will be required to climb and work off of ladders. · The employee will be required to work under raised floors. · The employee will be required to cut and drill metal and concrete. · The employee must be able to distinguish between different colors. · The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. · The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. · Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices.

Job Description Location: In-Person – New York Area Compensation: Commission + Team Override (High Six-Figure to Seven-Figure Potential) High Rise Capital is actively expanding and seeking an experienced MCA Team Lead / Team Manager to help build and scale a high-performance sales floor. This is a leadership role for someone who understands the MCA industry at a deep level and can both produce personally and elevate a team. We are not looking for someone who simply manages spreadsheets — we want a leader who can control the room, drive energy, and step into deals when necessary to get them funded. The right candidate understands underwriting, lender appetite, stacking strategy, and how to position files correctly to maximize approvals. This position requires someone who leads from the front. You must be comfortable opening deals, handling objections, structuring files, negotiating terms, and closing business — while also coaching reps to do the same at a high level. Requirements Key Responsibilities • Manage and develop a team of MCA sales representatives, • Run daily morning meetings and sales trainings, • Track and enforce KPIs (dials, talk time, submissions, approvals, fundings), • Assist reps with deal structure and lender placement, • Jump on calls to help close or save deals when needed, • Maintain and grow lender relationships, • Create a competitive, high-accountability production culture Requirements (Non-Negotiable) • Minimum 2+ years of direct MCA experience, • Proven record of personal monthly funding production, • Experience handling both clean paper and high-risk files, • Strong understanding of stacking, debt ratios, and underwriting logic, • Ability to open and close deals confidently, • Prior experience managing or mentoring reps preferred, • Comfortable handling large files, including 6- and 7-figure opportunities Benefits What We’re Looking For We want someone who: • Is competitive and production-driven, • Leads by example, • Can manage multiple personalities, • Thrives under pressure, • Wants to build a serious operation — not just collect a paycheck Compensation & Opportunity We offer a competitive base salary for proven managers, along with aggressive commissions on personal production and an override on total team volume. Performance-based bonuses and uncapped earning potential ensure that your income grows as your team scales. For the right leader, this role represents a legitimate high six-figure to seven-figure opportunity based purely on performance and team development. You will be operating out of our 12,000 square foot office with capacity for 120 seats. We provide the full infrastructure needed to win — dialer, CRM, data access, lender relationships, and operational support are all in place. We also have two full-time in-house recruiters dedicated to building sales teams. We will actively help you scale your floor, although candidates who can bring experienced reps with them will have a strong advantage. If you have real MCA experience and know how to run a sales floor while still closing your own business, we want to speak with you. To apply, please submit your resume along with: • Your average monthly production, • The number of reps you’ve managed, • The largest deal you have personally closed Serious applicants only.

Job DescriptionLevel 4 CO Installer Must Have Reliable Transportation Northern New Jersey The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific Company and customer local requirements. Summary of Requirements: • Power running and terminating, • Cat cabling and RJ45 connecting, • Fiber running, scoping, cleaning, testing and terminating, • Leads must have admin skills for daily reporting, and customer interaction, • Must have basic hand tools. Duties and Responsibilities: • Work with minimum supervision and be certified in Skill levels 1, 2 and 3, • Input job status, issues and requests and all-expense-related information into the Project Management platform., • Reconcile materials for sales order using web-based inventory control forms, • Understand the scope of work and customer expectations as well as the profitability objectives and timeframes., • Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction., • Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager., • Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform., • Maintain tools assigned to the job as well as monitor tool calibration requirements, • Perform hardware testing, such as power verification, device provisioning and system tests., • Responsible for all work meeting all customer standards., • Meet or exceed customer and internal documented acceptable levels of quality. Knowledge, Skills and Abilities: • Lead Installation Technician should have a minimum of 5 years Data Center/PoP/CO installation experience., • Good mechanical aptitude., • Knowledge of basic power tools., • Optical routing equipment installations, • Fiber optic cable installation & testing practices, • AC/DC power, • Infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Physical Demands: The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. · The employee will be required to climb and work off of ladders. · The employee will be required to work under raised floors. · The employee will be required to cut and drill metal and concrete. · The employee must be able to distinguish between different colors. · The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. · The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. · Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices.)

The Armani Group is one of the leading fashion and luxury goods groups in the world today with 10,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world. It designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances and cosmetics under a range of brand names: Giorgio Armani, Emporio Armani, and A|X Armani Exchange. \n The Digital Marketing Manager is responsible for executing and optimizing digital marketing initiatives that drive traffic, customer engagement, and ecommerce sales across Armani's online business in the Americas. This role supports key marketing channels including Paid Search, Paid Social, Affiliate Marketing, Email, SMS, and other customer acquisition and retention programs. \n Working closely with internal teams, external agency partners, and global counterparts, the Digital Marketing Manager ensures campaigns are launched effectively, performance is measured accurately, and marketing investments deliver business results. \n \n Key Responsibilities \n \n Digital Marketing & Campaign Execution \n · Manage day-to-day execution of digital marketing campaigns across Paid Search, Paid Social, Affiliate, Email, and SMS channels. \n · Partner with global and local teams to ensure campaigns align with brand guidelines and commercial priorities. \n · Support development and implementation of seasonal marketing calendars, promotional campaigns, and product launches. \n · Monitor SEO performance and identify opportunities related to content optimization, site structure, metadata, and customer search behavior. \n · Monitor channel performance and identify opportunities to improve ROAS, customer acquisition, and overall marketing efficiency. \n · Research emerging trends, technologies, and partnerships that can accelerate ecommerce growth. \n \n Email & SMS Marketing \n · Oversee SMS marketing initiatives, including campaigns, automations, customer journeys, keyword programs, and performance analysis. \n · Manage newsletter planning, creative briefing, deployment, testing, and reporting \n · Support lifecycle marketing initiatives designed to drive customer acquisition, retention, and repeat purchase behavior. \n · Monitor campaign results and provide recommendations for ongoing optimization. \n · Partner with CRM, Retail, and Marketing teams to develop targeted customer engagement initiatives. \n \n Analytics & Insights \n \n · Track and report on digital marketing performance across all channels. \n · Analyze traffic, conversion, engagement, and revenue metrics using reporting tools and dashboards. \n · Create weekly and monthly performance reports and communicate key findings to stakeholders. \n · Identify trends, opportunities, and areas for improvement using marketing and analytics data. \n · Support forecasting and budget tracking activities as needed. \n · Identify actionable insights and provide recommendations to improve customer acquisition, engagement, and revenue. \n \n \n Innovation & Optimization \n · Champion testing, personalization, and continuous optimization initiatives to improve customer acquisition, engagement, and conversion. \n · Lead the development of AI Search and Discovery strategies, including Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO), to enhance brand visibility across emerging AI-powered search and commerce platforms. \n · Partner with cross-functional teams to optimize content, data, and customer experiences for evolving search and discovery channels. \n · Evaluate emerging marketing technologies, automation capabilities, and AI-driven solutions to improve marketing effectiveness and customer experience. \n · Monitor industry trends and competitive activity, translating insights into actionable growth opportunities. \n \n Background/Experience \n \n Required \n\n • Bachelor's degree in Marketing, Business, Communications, or related field.\n, • 4-6 years of experience in Digital Marketing, Ecommerce, CRM, or Performance Marketing.\n, • Hands-on experience managing paid media, email marketing, SMS marketing, or affiliate programs.\n, • Strong analytical skills with the ability to interpret data and make data-driven recommendations.\n, • Experience working with external agencies and cross-functional teams.\n, • Strong organizational, communication, and project management skills.\n\n \n Preferred \n\n • Experience with Google Analytics 4, Google Ads, Meta Ads Manager, Salesforce Marketing Cloud, Attentive, Tableau, Power BI, or similar platforms.\n, • Experience within luxury, fashion, retail, or consumer brands.\n, • Familiarity with ecommerce KPIs including traffic, conversion rate, customer acquisition cost, and ROAS.\n, • Experience within luxury, fashion, retail, or consumer brands.\n, • Familiarity with attribution, testing frameworks, personalization, and customer lifecycle marketing.\n, • Experience supporting international or multi-brand ecommerce businesses.\n\n \n The selected candidate will receive a salary of USD $95,000 to $115,000, plus bonus eligibility. Final compensation will be based on relevant skills, experience, education, and certifications. \n

Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities • Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules, • Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, • Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes, • Lead technical aspects of project delivery and solution delivery for engagements, • Provide technical leadership on best practice for ongoing support of ServiceNow, • Lead the configuration and development of modules to meet customers' business outcomes and requirements, • Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer, • Guide and provide required oversight/training for the customer's system administrators throughout the engagement, • Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow, • Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform, • Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform, • Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution, • Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform, • Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules, • Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments, • Support sales and pre-sales activities as required, • Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM, • Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes, • The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's, • Assist SHI teams in managing project timelines and customer expectations, • Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members, • Attend, support and represent SHI at conferences and events, • See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM, • Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations, • Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job DescriptionLevel 4 Installer Pay Rate: $31-$32.50/hr NYC Metro----NIGHTS The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific Company and customer local requirements. Summary of Requirements: • Power running and terminating, • Cat cabling and RJ45 connecting, • Fiber running, scoping, cleaning, testing and terminating, • Leads must have admin skills for daily reporting, and customer interaction, • Must have basic hand tools. Duties and Responsibilities: • Work with minimum supervision and be certified in Skill levels 1, 2 and 3, • Input job status, issues and requests and all-expense-related information into the Project Management platform., • Reconcile materials for sales order using web-based inventory control forms, • Understand the scope of work and customer expectations as well as the profitability objectives and timeframes., • Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction., • Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager., • Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform., • Maintain tools assigned to the job as well as monitor tool calibration requirements, • Perform hardware testing, such as power verification, device provisioning and system tests., • Responsible for all work meeting all customer standards., • Meet or exceed customer and internal documented acceptable levels of quality. Knowledge, Skills and Abilities: • Lead Installation Technician should have a minimum of 5 years Data Center/PoP/CO installation experience., • Good mechanical aptitude., • Knowledge of basic power tools., • Optical routing equipment installations, • Fiber optic cable installation & testing practices, • AC/DC power, • Infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Physical Demands: The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. · The employee will be required to climb and work off of ladders. · The employee will be required to work under raised floors. · The employee will be required to cut and drill metal and concrete. · The employee must be able to distinguish between different colors. · The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. · The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. · Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices.)

Sushi Do is hiring a regional sales manager to open new accounts in Washington DC, Virginia, North Carolina and West Virginia. \n \n \n About Sushi Do \n \n Sushi Do runs sushi and Asian food programs inside universities, hospitals, corporate campuses and other institutional dining. We started in 2007 and now operate more than 100 locations in 18 states. \n We work alongside the major contract foodservice companies and with self-operated institutions. Each location is run by a trained sushi chef under the Sushi Do brand, with our recipes, food safety standards and field support behind it. \n \n \n The role \n \n You open new Sushi Do accounts in DC, Virginia, North Carolina and West Virginia. This is a new-business role with no team to manage: you find the opportunity, win it, and hand it to our operations team to run. \n You report to the Managing Director. You must live in the territory and expect to travel about half the time. \n \n \n What you'll do \n \n\n • Build and work a pipeline of universities, hospitals and corporate dining accounts across the territory\n, • Sell to district managers, resident directors and dining directors at Aramark, Sodexo, Compass Group and self-operated institutions\n, • Run presentations and on-site tastings\n, • Lead proposals and RFP responses, and negotiate terms through to a signed agreement\n, • Work with operations on each opening so the location launches on schedule\n, • Stay close to client decision-makers after opening to win additional locations\n, • Keep the pipeline and activity current in the CRM and report on it weekly\n\n \n \n What we're looking for \n \n\n • Contract foodservice sales experience. Three or more years selling to, or working inside, companies such as Aramark, Sodexo and Compass Group. You know how they buy and who decides.\n, • University experience. You have worked with campus dining teams and opened accounts on campuses.\n, • A record of new business. You can show the accounts you opened, year by year, and clients who will speak for you.\n, • Drive. You build your own pipeline and don't wait for leads.\n, • Relationships in the territory. Existing contacts in DC, Virginia or North Carolina are a strong advantage.\n, • Independence. You can run a presentation, a tasting and a proposal on your own.\n, • A valid driver's license and willingness to travel across four states.\n\n Benefits\n \n\n • Health insurance\n, • 401(k) with company match\n, • Business travel and expenses covered\n, • Company car provided\n\n \n Sushi Do is an equal opportunity employer.

Role: Sales Recruiter \n NYC, NY//Chicago, IL- Hybrid \n 6 months with possibility to extend \n \n Job Description: \n We are seeking an exceptional Contract Recruiter to support our Sales hiring efforts. In this role, you will serve as a trusted advisor to hiring teams and help deliver a high-quality recruiting experience from kickoff through close. You will bring a strong sense of ownership, sound judgment, and a deep commitment to identifying top talent. \n The ideal candidate is highly organized, resourceful, and thrives in a fast-paced, high-volume environment. You should be comfortable balancing multiple priorities, partnering closely with stakeholders, and using data and insight to improve hiring outcomes. Just as important, you should be passionate about candidate experience and motivated by solving people-related problems with creativity and persistence. \n \n Top 3 Responsibilities: \n Full-Cycle Sales Recruiting: Own the end-to-end process for sales roles, including intake, sourcing, candidate evaluation, interview coordination, offer management, and closing. \n Stakeholder Partnership & Strategy: Collaborate closely with hiring managers and cross-functional teams to drive recruiting strategy, lead kickoffs, and facilitate panel preparations. \n Data-Driven Pipeline Management: Monitor key recruiting metrics (e.g., time in stage, conversion rates) and analyze hiring data to generate actionable insights that optimize hiring outcomes. \n \n Required Skills: \n Sales Recruiting Experience: Proven background recruiting specifically within sales or commercial organizations. \n Hiring Manager Partnership: Demonstrated ability to partner with business leaders on driving hiring strategies and pipeline health. \n Data-Informed Decision Making: Experience leveraging recruiting metrics and data to guide recruitment decisions and improve processes. \n \n Desired Skills: \n Stakeholder Influence & Communication: Ability to build strong relationships, influence decision-makers, and maintain alignment across different levels of the organization. Creative Sourcing & Problem-Solving: Innovative mindset for overcoming hiring friction, finding creative talent solutions, and working through blockers. \n Process & Experience Obsession: Strong drive toward optimizing the candidate experience while maintaining process efficiency and high attention to detail in a fast-paced environment. \n \n What You’ll Do \n\n • Own the full-cycle recruiting process for sales roles, from intake and sourcing through interview coordination, offer management, and close.\n, • Partner with hiring managers and cross-functional stakeholders to drive recruiting strategy for open sales requisitions.\n, • Lead and facilitate key recruiting steps such as kickoff meetings, sourcing sessions, hiring strategy discussions, and panel preparation.\n, • Build strong relationships with hiring teams and ensure clear communication and alignment throughout the recruiting process.\n, • Proactively monitor recruiting performance and use data such as time in stage, conversion rates, and offer activity to identify trends and opportunities.\n, • Analyze hiring data and generate actionable insights to improve recruiting effectiveness and decision-making.\n\n What you Bring: \n\n • Recruiting experience in sales/commercial organizations\n, • Experience partnering with hiring managers and business leaders on hiring strategy.\n, • Comfort using recruiting data to manage pipeline health and guide decisions.\n, • Strong judgment around prioritization, candidate evaluation, and process improvement.\n\n Who You Are: \n\n • Self-driven and highly accountable, with strong follow-through and attention to detail.\n, • Highly organized and able to stay calm and effective in a high-volume, fast-moving environment.\n, • Naturally curious, with a desire to learn the business and continuously improve recruiting processes.\n, • Creative and innovative in identifying solutions and removing hiring friction.\n, • Obsessed with candidate experience and committed to delivering a thoughtful, responsive process.\n, • Strong communicator who can influence and align stakeholders at different levels.\n, • Flexible and willing to step in wherever needed to support the team.\n, • Persistent and solution-oriented when working through challenges or blockers.\n\n

Job DescriptionCompany Description We are the world’s leading diamond company – a unique, luxury business that thrives on the creativity, passion and knowledge of our people. As we embark on a journey to accelerate the transformation of our business into one that is better positioned to realise the opportunities ahead of us, we welcome and encourage diverse perspectives from those individuals who spark fresh thinking and aren't afraid to challenge assumptions. We’ll provide you with the space and support to grow and achieve your ambitions and – working together – you’ll help us realise our own ambition to be the pioneer of a new diamond world. Job Description At De Beers Group, we are passionate about the work we do and the role technology plays in protecting the integrity of the natural diamond industry. As part of our Science & Technology team, you will help customers across the United States leverage industry-leading diamond verification technologies that support confidence, trust and transparency throughout the diamond value chain. In this role, you will combine your commercial expertise, technical knowledge and relationship-building skills to drive growth across the US market. Working closely with customers, industry stakeholders, product development teams and technical experts, you will act as a trusted advisor, helping businesses understand, adopt and maximise the value of our verification solutions. This is a highly autonomous role where you will take ownership of complex sales opportunities, influence senior customer decision-makers, and represent De Beers Group at industry events across the United States. You will also play a key role in shaping best practices, mentoring colleagues and providing valuable market insights that influence future product development and commercial strategy. The purpose of this role is to drive commercial success, market expansion and customer adoption of De Beers Group's diamond verification instrument portfolio across the United States. Key Responsibilities Drive strategic sales growth across the US market • Develop and execute territory and account strategies aligned to US market opportunities and customer needs., • Own the complete sales cycle for complex, high-value opportunities from prospecting through to deployment and customer adoption., • Build and maintain a robust sales pipeline with strong forecasting discipline and commercial focus., • Identify and pursue new business opportunities across manufacturers, sightholders, retailers, wholesalers and gemological laboratories., • Negotiate and close commercial agreements that deliver long-term customer value and business growth., • Deliver against revenue targets and key performance objectives. Provide advanced technical sales expertise and customer advisory support • Act as a subject matter expert on diamond verification technologies and their application within customer environments., • Lead customer demonstrations, pilots and solution evaluations tailored to specific operational requirements., • Advise customers on synthetic diamond detection, risk mitigation and operational optimisation strategies., • Translate complex technical functionality into clear commercial and operational benefits., • Engage and influence stakeholders at both technical and executive levels within customer organisations., • Support customers through onboarding, training and adoption of verification technologies. Build market intelligence and industry influence • Develop a deep understanding of the US diamond industry, customer challenges, emerging trends and market opportunities., • Monitor competitor activity and contribute to the development of commercial differentiation strategies., • Gather and communicate market insights to product development, engineering and commercial leadership teams., • Utilise CRM tools and sales data to generate insights, support forecasting and improve decision making., • Represent De Beers Group at trade shows, conferences and customer events across the United States. Mentor and contribute to team success • Share expertise and best practices in technical sales, business development and customer engagement., • Support the onboarding and development of new team members., • Provide coaching and informal mentoring to junior colleagues., • Collaborate with global stakeholders to continuously improve customer experience and commercial performance. Put Safety First by ensuring all safety regulations, practices and procedures are adhered to • Follow company safety standards and operating procedures at all times., • Demonstrate De Beers Group's commitment to safety, integrity and responsible business practices in all customer and stakeholder interactions. The salary range for the position is USD $155,000 - USD $205,000 per annum. Qualifications • Bachelor's degree or equivalent practical experience. Engineering qualifications in Electronics, Mechanical, Mechatronics or a related discipline would be advantageous., • 5-8+ years of experience in technical sales, solutions consulting or applications engineering within a B2B environment., • Demonstrated success managing complex technical sales opportunities from prospecting through to close., • Strong business development and territory management capability., • Experience building and managing sales pipelines and delivering against commercial targets., • Excellent communication, presentation and stakeholder management skills., • Ability to explain technical concepts and articulate business value to diverse audiences., • Strong commercial acumen with experience negotiating and influencing customer purchasing decisions., • Experience working independently and taking ownership of business outcomes., • Knowledge of diamond verification technologies, synthetic diamond detection or gemological processes would be highly advantageous., • Experience selling scientific instruments, technical equipment or capital equipment solutions is desirable., • Prior experience mentoring, coaching or supporting the development of colleagues is beneficial., • Proficiency with CRM systems and data-driven sales management tools., • Strong relationship-building skills with the ability to establish credibility as a trusted advisor., • Self-motivated, accountable and comfortable operating in a highly autonomous environment and willing to travel up to 50%. Additional Information Who we are: De Beers Group is a company with a sparkling future. Our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group’s people, shareholders, communities and partners. Safety Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect. Equity, Diversity & Inclusion As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application. Building Forever Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride. Background Checks Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications. #LI-MT1

Job DescriptionHybrid role Role Description: In this role you will be responsible for the stability, support and continuous improvement of technology platforms that enable the Rates and Credit trading businesses. You will serve as the primary liaison between Front Office users, technology teams, infrastructure groups, vendors, and control functions, ensuring the reliable operation of critical trading, pricing, risk, pnl and electronic execution platforms. This position combines hands-on production support, platform ownership, incident management, problem management, change management, release management, DR management, project delivery and business engagement, with a strong focus on maintaining a high availability trading environment and delivering technological solutions that support business growth. Key responsibilities: Provide day-to-day support for Fixed Income Rates and Credit trading platforms. Monitor critical production systems, interfaces, market connectivity, pricing feeds, and electronic trading workflows. Manage and resolve production incidents, coordinating across development, infrastructure, networking, market data vendors, and business users. Lead root cause analysis and drives corrective actions following production issues. Ensure adherence to support procedures, escalation protocols, and operational controls. 24x7 availability depends on business demand. Act as a primary technology contact for traders, sales, middle office, and operations teams. Parter with business stake holders to understand requirements, prioritize production enhancements, and identify opportunities for automation. Communicate postmortem reports, platform status, incidents, project updates, and operational risks to senior management and business leadership. Produce regular operational and service-level reporting for stakeholders. Monitor electronic order flow, trade execution performance, and connectivity health. Coordinate onboarding activities with trading venues, brokers, vendors and counterparties. Coordinate testing, release planning, deployment activities, and post-implementation validation. Ensure production readiness and operational supportability or new releases. Maintain strong operational controls across supported platforms. Support audit, compliance and user access review activities. Document support procedures, recovery processes, and system dependencies. Identify operation risk and implement preventive controls to improve platform resilience. Preferred Qualifications: 8+ years of experience in Front Office application support. Experience supporting Rates and Credit related Fixed Income products. Familiarity with electronic execution venues and market data platforms. Working knowledge of SQL, scripting, monitoring tools, and troubleshooting. Experience with regulatory and control frameworks application to Front Office Technology organizations. Incident management and problem-solving Real-time debugging and troubleshooting Creating dashboards and generate stability reports Strong communication and stakeholder management skills Analytical and proactive mindset with ownership of issue resolution. Ability to work on-call and adhere to scheduled rotations for system support and maintenance. Monitoring tools: Prometheus, Grafana, Logic Monitor, eG, Geneos/ITRS or related tools. Job schedulers: Autosys Databases: MSSQL, SQL Server, Oracle Application performance monitoring and log analysis ITIL processes: Incident, problem, and change management Scripting for automation: Python, Bash, PowerShell

Job DescriptionJob Title: Application Support Analyst Location: New York, NY 10172 Hybrid role Duration: 12 Months Job Experience Level: Senior (10+ Years) Role Description: In this role you will be responsible for the stability, support and continuous improvement of technology platforms that enable the Rates and Credit trading businesses. You will serve as the primary liaison between Front Office users, technology teams, infrastructure groups, vendors, and control functions, ensuring the reliable operation of critical trading, pricing, risk, pnl and electronic execution platforms. This position combines hands-on production support, platform ownership, incident management, problem management, change management, release management, DR management, project delivery and business engagement, with a strong focus on maintaining a high availability trading environment and delivering technological solutions that support business growth. Key responsibilities: • Provide day-to-day support for Fixed Income Rates and Credit trading platforms., • Monitor critical production systems, interfaces, market connectivity, pricing feeds, and electronic trading workflows., • Manage and resolve production incidents, coordinating across development, infrastructure, networking, market data vendors, and business users., • Lead root cause analysis and drives corrective actions following production issues., • Ensure adherence to support procedures, escalation protocols, and operational controls., • 24x7 availability depends on business demand., • Act as a primary technology contact for traders, sales, middle office, and operations teams., • Parter with business stake holders to understand requirements, prioritize production enhancements, and identify opportunities for automation., • Communicate postmortem reports, platform status, incidents, project updates, and operational risks to senior management and business leadership., • Produce regular operational and service-level reporting for stakeholders., • Monitor electronic order flow, trade execution performance, and connectivity health., • Coordinate onboarding activities with trading venues, brokers, vendors and counterparties., • Coordinate testing, release planning, deployment activities, and post-implementation validation., • Ensure production readiness and operational supportability or new releases., • Maintain strong operational controls across supported platforms., • Support audit, compliance and user access review activities., • Document support procedures, recovery processes, and system dependencies., • Identify operation risk and implement preventive controls to improve platform resilience. Preferred Qualifications: • 8+ years of experience in Front Office application support., • Experience supporting Rates and Credit related Fixed Income products., • Familiarity with electronic execution venues and market data platforms., • Working knowledge of SQL, scripting, monitoring tools, and troubleshooting., • Experience with regulatory and control frameworks application to Front Office Technology organizations., • Incident management and problem-solving, • Real-time debugging and troubleshooting, • Creating dashboards and generate stability reports, • Strong communication and stakeholder management skills, • Analytical and proactive mindset with ownership of issue resolution., • Ability to work on-call and adhere to scheduled rotations for system support and maintenance., • Monitoring tools: Prometheus, Grafana, Logic Monitor, eG, Geneos/ITRS or related tools., • Job schedulers: Autosys, • Databases: MSSQL, SQL Server, Oracle, • Application performance monitoring and log analysis, • ITIL processes: Incident, problem, and change management, • Scripting for automation: Python, Bash, PowerShell

Job Description JOB DESCRIPTION Front Office Application Support Rates & Credit Job Experience Level: Senior (10 Years) Work Location: Hybrid Location: 277 Park Avenue, New York, NY 10172 Pay Rate: $69.07/hr W2 Duration: 12 Months Role Description Responsible for the stability, support, and continuous improvement of technology platforms supporting Rates and Credit trading businesses. The role serves as the primary liaison between Front Office users, technology teams, infrastructure groups, vendors, and control functions to ensure reliable operation of critical trading, pricing, risk, P&L, and electronic execution platforms. The position combines hands-on production support, platform ownership, incident and problem management, change and release management, disaster recovery, project delivery, and business engagement, with a strong focus on maintaining a high-availability trading environment. Key Responsibilities • Provide day-to-day support for Fixed Income Rates and Credit trading platforms., • Monitor critical production systems, interfaces, market connectivity, pricing feeds, and electronic trading workflows., • Manage and resolve production incidents, coordinating with development, infrastructure, networking, market data vendors, and business users., • Lead root-cause analysis and drive corrective actions following production issues., • Ensure adherence to support procedures, escalation protocols, and operational controls., • Participate in 24x7/on-call support based on business requirements., • Act as a primary technology contact for traders, Sales, Middle Office, and Operations teams., • Partner with business stakeholders to understand requirements, prioritize production enhancements, and identify automation opportunities., • Communicate postmortems, platform status, incidents, project updates, and operational risks to senior management and business leadership., • Produce regular operational and service-level reports for stakeholders., • Monitor electronic order flow, trade execution performance, and connectivity health., • Coordinate onboarding activities with trading venues, brokers, vendors, and counterparties., • Coordinate testing, release planning, deployment activities, and post-implementation validation., • Ensure production readiness and operational supportability of new releases., • Maintain strong operational controls across supported platforms., • Support audit, compliance, and user access review activities., • Document support procedures, recovery processes, and system dependencies., • Identify operational risks and implement preventive controls to improve platform resilience. Preferred Qualifications, • 8 years of Front Office application support experience., • Experience supporting Rates and Credit / Fixed Income products., • Familiarity with electronic execution venues and market data platforms., • Working knowledge of SQL, scripting, monitoring tools, and troubleshooting., • Experience with regulatory and control frameworks applicable to Front Office Technology organizations., • Strong incident management and problem-solving skills., • Experience with real-time debugging and troubleshooting., • Experience creating dashboards and generating stability reports., • Strong communication and stakeholder management skills., • Analytical and proactive mindset with ownership of issue resolution., • Ability to work on-call and participate in scheduled rotations for system support and maintenance. Technical Skills Monitoring Tools: Prometheus, Grafana, LogicMonitor, eG, Geneos/ITRS or related tools Job Schedulers: AutoSys Databases: MSSQL, SQL Server, Oracle Application Support: Application Performance Monitoring, Log Analysis ITIL Processes: Incident Management, Problem Management, Change Management Scripting & Automation: Python, Bash, PowerShell

Job DescriptionRole Description: In this role you will be responsible for the stability, support and continuous improvement of technology platforms that enable the Rates and Credit trading businesses. You will serve as the primary liaison between Front Office users, technology teams, infrastructure groups, vendors, and control functions, ensuring the reliable operation of critical trading, pricing, risk, pnl and electronic execution platforms. This position combines hands-on production support, platform ownership, incident management, problem management, change management, release management, DR management, project delivery and business engagement, with a strong focus on maintaining a high availability trading environment and delivering technological solutions that support business growth. Key responsibilities: Provide day-to-day support for Fixed Income Rates and Credit trading platforms. Monitor critical production systems, interfaces, market connectivity, pricing feeds, and electronic trading workflows. Manage and resolve production incidents, coordinating across development, infrastructure, networking, market data vendors, and business users. Lead root cause analysis and drives corrective actions following production issues. Ensure adherence to support procedures, escalation protocols, and operational controls. 24x7 availability depends on business demand. Act as a primary technology contact for traders, sales, middle office, and operations teams. Parter with business stake holders to understand requirements, prioritize production enhancements, and identify opportunities for automation. Communicate postmortem reports, platform status, incidents, project updates, and operational risks to senior management and business leadership. Produce regular operational and service-level reporting for stakeholders. Monitor electronic order flow, trade execution performance, and connectivity health. Coordinate onboarding activities with trading venues, brokers, vendors and counterparties. Coordinate testing, release planning, deployment activities, and post-implementation validation. Ensure production readiness and operational supportability or new releases. Maintain strong operational controls across supported platforms. Support audit, compliance and user access review activities. Document support procedures, recovery processes, and system dependencies. Identify operation risk and implement preventive controls to improve platform resilience. Preferred Qualifications: 8 years of experience in Front Office application support. Experience supporting Rates and Credit related Fixed Income products. Familiarity with electronic execution venues and market data platforms. Working knowledge of SQL, scripting, monitoring tools, and troubleshooting. Experience with regulatory and control frameworks application to Front Office Technology organizations. Incident management and problem-solving Real-time debugging and troubleshooting Creating dashboards and generate stability reports Strong communication and stakeholder management skills Analytical and proactive mindset with ownership of issue resolution. Ability to work on-call and adhere to scheduled rotations for system support and maintenance. Monitoring tools: Prometheus, Grafana, Logic Monitor, eG, Geneos/ITRS or related tools. Job schedulers: Autosys Databases: MSSQL, SQL Server, Oracle Application performance monitoring and log analysis ITIL processes: Incident, problem, and change management Scripting for automation: Python, Bash, PowerShell

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. \n At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. \n This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. \n\n \n \n The Role\n \n \n As an Account Director II Forward Deployed, you will own expansion and modernization across a portfolio of complex, high-profile Regional Enterprise accounts by connecting customer priorities to measurable outcomes enabled by network, cloud, security, managed services, and related technology solutions. You independently plan the account approach, create demand, shape commercial outcomes, and lead cross-functional pursuit teams without formal authority. Your deep understanding of customer business and financial priorities, market context, and relevant solutions makes you a trusted specialist who develops customers’ and colleagues’ understanding. \n \n \n \n \n The Main Responsibilities\n \n \n \n • Own and execute account strategies for complex or high-profile Regional Enterprise customers, including accounts with significant revenue, broad geographic reach, and diverse needs. \n, • Analyze each customer’s business model, financial priorities, operating challenges, technology environment, and buying signals to identify whitespace, stakeholders, use cases, and funding paths. \n, • Build qualified expansion pipeline through executive relationships, proactive discovery, account intelligence, partners, marketing, and focused prospecting. \n, • Prioritize opportunities and resources based on customer value, solution fit, competitive dynamics, risk, and revenue potential; provide input that improves colleagues’ account approaches. \n, • Lead consultative discovery with executive, business, technical, operational, and financial stakeholders to define desired outcomes, value at stake, decision criteria, and urgency. \n, • Translate customer needs into outcome-based solution narratives and quantified business cases addressing value, investment, implementation considerations, risk, and cost of inaction.\n, • Serve as a recognized expert in one or more business, sales, product, or service areas; develop customer and colleague understanding through informed points of view and best practices.\n \n \n, • Direct and coordinate Solutions Engineering, Customer Success, Product, Delivery, Marketing, channel, and partner resources around clear customer and commercial objectives.\n \n \n, • Own expansion opportunities through qualification, solution validation, proposal, negotiation, close, and transition to activation. \n, • Exercise broad authority and moderate-to-considerable discretion, within company governance, to shape and negotiate product, service, pricing, and commercial terms with senior customer stakeholders. \n, • Establish mutual action plans, stakeholder commitments, milestones, and next steps; identify customer risk, competitive threats, and dependencies early. \n, • Lead small-to-medium cross-functional pursuit teams without supervisory authority and hold contributors accountable for agreed actions and customer outcomes. \n, • Maintain rigorous account plans, stakeholder maps, pipeline coverage, qualification, forecasts, next steps, and CRM records. \n, • Use AI, agents, and automated workflows to improve research, prioritization, meeting preparation, follow-through, and opportunity management; validate outputs and apply sound judgment.\n, • Share customer and market insight, coach peers on proven practices, and help improve sales execution and solution fit. \n \n \n \n \n \n What We Look For in a Candidate\n \n \n \n, • 6+ years of complex B2B sales experience, or equivalent evidence of capability, with sustained success growing existing customer relationships and achieving sales goals. \n, • Bachelor’s degree or equivalent education and experience; practical experience with AI-enabled sales tools is preferred. \n, • Experience owning complex or high-profile accounts and advancing multi-stakeholder technology opportunities from discovery through negotiation and close. \n, • Deep expertise in one or more relevant domains, such as customer business and financial drivers, networking, cloud, security, managed services, or enterprise technology sales. \n, • Demonstrated judgment and discretion in structuring and negotiating product, service, pricing, or commercial terms with senior customer stakeholders. \n, • Ability to plan account strategy independently, influence colleagues’ approaches, and lead cross-functional teams without formal authority.\n, • Strong executive communication, business-case development, forecasting, pipeline management, and CRM discipline. \n \n \n \n #projectvelocity \n \n \n \n \n Compensation\n \n \n This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.\n \n \n Location Based Pay Ranges\n \n \n $109,649 - $146,192 in these states: FL GA IN KS OH PA SC TN WI \n \n $115,133 - $153,507 in these states: MI MN NC \n \n $120,617 - $160,812 in these states: DC IL MA MD NJ NY VA \n \n \n Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure\n #LI-Remote \n #ProjectVelocity \n \n \n \n \n What to Expect Next\n \n \n \n\n Requisition #: 343666 \n \n Life at Lumen \n Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. \n Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. \n To learn more about Life at Lumen and how we live the Lumen 8, please visit: \n https://jobs.lumen.com/global/en/life-at-lumen \n \n Background Screening \n If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. \n Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. \n \n Equal Employment Opportunities \n We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. \n \n Privacy Notice \n Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. \n To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: \n https://jobs.lumen.com/global/en/privacy-notice \n \n Disclaimer \n The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. \n In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. \n Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

What You Will Do • Provide coverage across Delivery Operations when managers, supervisors, dispatchers, or support roles are off, unavailable, or focused on higher-priority needs., • Support AM and PM dispatch functions, including route setup, paperwork, phones, printers, driver materials, equipment readiness, and daily route adjustments., • Assist drivers throughout the day with route issues, account concerns, closures, delays, breakdowns, accidents, injuries, phone/printer problems, and other delivery-related needs., • Monitor route progress, identify delayed routes, and escalate service, safety, staffing, equipment, or customer concerns early., • Support delivery reporting and follow-up, including logs, stem reports, pushed stop/load emails, missed stop follow-up, Jotform submissions, and dispatch records., • Assist with compliance and administrative tasks such as LYTX follow-up, driver coaching documentation, Fleetworthy records, parking ticket research, affidavits, EZ Pass/traffic violations, and related records., • Support manpower planning, daily assignments, route reviews, time-off calendar updates, timesheet review, payroll corrections, onboarding, meetings, and special projects., • Train on Brooklyn shipping/routing support, including route sequencing, shipping reports, order review, delivery instructions, off-day reports, and service time updates., • Provide Saturday dispatch or other schedule coverage when assigned. What We Are Looking For • 2+ years of delivery, dispatch, transportation, logistics, warehouse, beverage distribution, or operations experience preferred., • Prior lead, supervisor, trainer, dispatcher, or operations support experience preferred., • Willingness to learn multiple delivery functions and provide coverage wherever needed., • Flexibility to work early mornings, afternoons, weekends, holidays, peak-season schedules, Saturday dispatch, and occasional Brooklyn coverage., • Strong communication skills and the ability to work professionally with drivers, helpers, managers, sales, customer service, safety, garage, warehouse, vendors, and other departments., • Strong organization, follow-through, urgency, attention to detail, and ability to manage multiple priorities in a fast-paced delivery environment., • Comfort using systems, reports, spreadsheets, email, dashboards, and delivery-related platforms., • Ability to follow company policies, safety requirements, union contract guidelines, and management direction. Success Looks Like • Delivery leadership can rely on you to step in, stabilize the operation, and keep work moving when coverage is needed., • Dispatch, routing, driver support, compliance follow-up, and reporting continue smoothly during absences or workload spikes., • Drivers and staff receive clear communication, timely follow-up, and consistent support., • Route issues, missed stops, equipment problems, accidents, injuries, and service concerns are documented and escalated properly., • You become trained across multiple Delivery Operations functions and help reduce dependency on any one individual., • You demonstrate the judgment, flexibility, accountability, urgency, and leadership maturity needed for advancement. Why Join Us? We run lean, move fast, and set high standards. This role is ideal for someone who wants broad exposure to Delivery Operations, real responsibility, and a path toward advancement. If you are dependable, flexible, organized, and ready to grow, this position offers the opportunity to learn multiple areas of the department and build a strong leadership career. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the _ notice from the Department of Labor.

Job Description Who We Are Ole & Steen (also known as Lagkagehuset) is a Danish bakery and cafe founded in Copenhagen in 1991. Known for being Denmark’s favorite bakery, we deliver good bread, real pastries, and coffee worth coming back for. Since opening our first New York café in 2019, we’ve continued to grow while maintaining an entrepreneurial spirit—we are resourceful, move quickly, and adapt as we go. We are building something that makes people's days better and earns a real place in this city. The Danish concept of hygge—a sense of warmth and coziness—is central to how every café should feel, for both guests and our teams. The Job As Head of Store Operations, you lead the performance of every Ole & Steen café in New York, bringing our people, products, and brand together to deliver an exceptional guest experience. You are accountable for operational excellence, profitability, and consistent standards across all five locations, while building a strong foundation for future growth. Culture is at the center of this job. You set the tone, lead by example, and make sure our teams understand and deliver the standards that make Ole & Steen special. You bring our brand to life by developing capable leaders, strengthening operational processes, and maintaining high standards of hospitality to ensure every location delivers a consistent experience while operating efficiently and profitably. What You Will Own 1. Run the Operation · Own multi-location performance, including P&L, COGS, labor costs and productivity. · Establish consistent operating procedures and performance standards across all cafés. · Ensure food safety, sanitation, workplace safety, and brand compliance. · Partner with Finance, Production, Marketing, and HR to drive results. 1. Set the Standard for Hospitality · Maintain exceptional standards for coffee, pastries, bread, food quality and presentation. · Deliver a consistent guest experience that reflects our brand across stores. · Monitor guest feedback and service performance, resolving issues and identifying opportunities for improvement. 1. Build the Leaders · Develop General Managers who can independently run high-performing, profitable cafés. · Coach leaders on financial performance, labor management, hospitality, and operational execution. · Set clear expectations, establish measurable goals, and hold leaders accountable while empowering them to enjoy what they do. 1. Carry the Culture · Bring our culture and brand to life in every café, on every shift. · Reinforce our standards. Do not let “good enough” settle in. · The energy you bring will foster a culture of ownership, continuous improvement, and genuine hospitality. 1. Build and Scale · Develop processes to enhance hospitality, efficiency, costs, and operations as the business grows. · Stay a constant learner. Test new approaches often and bring what you learn back to the team. · Scale what works without losing the soul of a neighborhood bakery. Required Experience and Skills · 5+ years of progressive experience in hospitality, café operations, food retail, or a comparable food service business. · Proven multi-unit leadership experience, including General Manager development and accountability for operational results. · Demonstrated ownership of store-level P&L, budgets, forecasting, and financial performance. · Experience with labor forecasting, scheduling optimization, sales productivity, and workforce management systems. · Knowledge of inventory controls, purchasing, food cost variance analysis, waste reduction, and demand forecasting. · Experience analyzing POS data, sales trends and location-level KPIs. · Working knowledge of food safety, sanitation, allergen controls, and New York City DOH requirements. Preferred Qualifications · Experience opening new locations or scaling multi-unit operations. · Bachelor's degree in Business, Hospitality, Operations Management, or a related field. · Strong coffee knowledge and a true love for pastries and café food. Benefits · Base salary of $115,000–$125,000, plus an annual performance-based bonus opportunity · Vacation time, sick time and company-observed holidays · Medical, vision and dental insurance plans, with the company covering up to 83% of the medical premium · 401(k) program with a company match · Commuter and gym benefits. · The opportunity to help build and scale a growing business. Ole & Steen is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Qualified applicants with criminal histories will be considered in a manner consistent with all federal, state, and local ordinances.

Job Description Gregorys Coffee is looking to hire an amazing Store Leader to join our team as we prepare to open our new Paramus location! Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. Job Description & Responsibilities The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth. This role will oversee and manage the following: People Development Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions Ensure teams are upholding our high standards by conducting evaluations and thorough observations Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge Identify and work with high potential talent that can be developed into our next great leaders Operational Standards Ensure all existing operational and menu standards are being executed as planned Train team on new menu and operational roll outs Ensure all employees are upholding Department of Health standards and are always thoroughly prepared to handle an inspection at any time Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal Ensure stores are kept immaculately clean, organized, and well merchandised at all times Service Standards Work side by side with your team to lead by example in giving 5-star service Coach team to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn’t become a complaint and instead becomes a praised review Become the “Mayor” of your store neighborhood and know a significant amount of Gregulars that come in every day Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews. Facilities & Maintenance Proactively clean, service, and maintain all equipment in your store Hold monthly meetings with an agenda and clear deep cleaning tasks to be accomplished Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business HR Management Ensure you and your team are compliant with employee labor laws Ensure changes to labor laws are thoroughly communicated and enacted Proactively manage employee issues by having regular one on one conversations with every employee on your team When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience Financial Performance Closely manage your store’s controllable profit areas: sales, labor, and COGS Work closely with your team to build customer relationships and seek out revenue drivers outside of the 4-walls of the store Work closely with your team to build efficient schedules based on the needs of the business, using data to drive your decisions Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits Actively monitor inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding your COGS targets Ensure monthly inventory counts are completed and submitted accurately Additional Expectations This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. Regular communication with your assigned DL or Multi Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing Actively embody the 12 Leadership Principles and live them out each and everyday with your teams Attend company events and proactively encourage team members to attend as well If this is you please apply today! We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionBenefits: • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Free food & snacks Office Manager — Residential & Commercial Cleaning Franchise (NYC HQ) Location: Brooklyn, NY 11206 (In-Person, 5 Days/Week) - You must live within the 5 boroughs. Salary: $100,000–$120,000 + Performance Bonus About the Role: We are an established residential and commercial cleaning franchise headquartered in Brooklyn, backing 40+ national locations, 150+ NYC field staff, a 15–20 person corporate office, and a 12+ person remote operations team in the Dominican Republic and Jamaica. We are hiring a hands-on Office Manager to serve as the owner's right hand and lead day-to-day operations at our Brooklyn HQ. This is an active, high-ownership leadership role for an operator who thrives in fast-paced environments, possesses an eye for detail, and holds high standards for team execution across both home and business accounts. If you prefer a corporate desk job or constant direct supervision, this role is not for you. Key Responsibilities: • Team Leadership & Accountability: Recruit, train, and manage office, sales, and support staff. Lead daily standups, conduct 1:1s, run performance reviews, and handle disciplinary actions firmly and fairly., • Customer & Client Experience: Personally step in to resolve escalated client issues, repair service breakdowns, and maintain strong relationships with recurring residential clients, property managers, and commercial accounts., • Remote Team Oversight: Directly manage and coach 12+ virtual assistants in the Dominican Republic and Jamaica to ensure consistent cross-time-zone productivity and scheduling accuracy., • Sales & Revenue Coaching: Coach the intake/sales team on inbound lead handling, commercial proposal conversion rates, call quality, and pipeline management to drive recurring revenue across both service lines., • HR Partnering: Collaborate with HR on onboarding, hiring, and maintaining organizational structure, field compliance, and discipline across all teams.30-60-90 Day Success Roadmap:, • First 30 Days: Shadow daily residential and commercial operations, lead daily team standups, build rapport across teams, and deliver top 3 operational improvement recommendations to the owner., • By Day 90: Fully own client escalations, lead team 1:1s, report daily KPIs, and free the owner from day-to-day firefighting., • By Month 6: Maintain a self-sustaining office environment that delivers measurable growth in conversion, booking rates, account retention, and recurring contract revenue.Qualifications:, • 5+ years of operations & office management experience in a service-based business (residential/commercial cleaning, home services, facilities management, or multi-location service operations)., • Direct People Management: Proven experience hiring, coaching underperformers, executing PIPs, and making termination decisions., • Remote Leadership: Experience managing virtual assistants or remote staff strongly preferred., • Sales Coaching: Demonstrated track record coaching sales/intake teams to meet specific conversion, contract, or revenue metrics., • Availability: Comfortable stepping in during off-hours, evenings, or weekends if an urgent operational or client issue arises.Compensation & Benefits:, • Base Salary: $100,000–$120,000 (commensurate with experience), • Bonus: Performance bonuses tied directly to revenue growth, team metrics, and client retention, • Retirement: IRA with company match, • Time Off: Paid time off and holiday pay, • Insurance: Supplemental insurance options (Aflac)To Apply: Please submit your resume alongside responses to the following two questions (applications without answers will not be reviewed): • Why this role, and why now? What draws you specifically to a multi-location residential and commercial cleaning franchise?, • What is the largest team you have directly managed, and what is your personal approach to team accountability?Benefits:, • Paid time off, • Bonus Plan, • IRA Match, • Aflac, • Professional development assistance, • Referral programApplication Question(s): You must live in 1 of the 5 boroughs, please confirm you are located in the boroughs Language: English and Spanish (Preferred) Ability to Commute: Brooklyn, NY 11206 (Required) Work Location: In person

Job DescriptionDirector – Front Office Rates & Swap Technology LeadRole Overview We are seeking a senior technology leader with 10 years of institutional financial services experience to oversee production stability, execution connectivity, and application support for our Rates and Interest Rate Swaps (IRS) trading desks. In this high-impact position, you will act as the primary interface between Front Office traders, sales desks, middle office operations, internal engineering teams, and key external trading venues. The ideal candidate brings strong derivative product knowledge paired with a hands-on technical support background to maintain a high-availability trading ecosystem, streamline electronic execution, and deliver strategic platform upgrades. Key ResponsibilitiesFront Office Support & Operational Excellence Direct production support operations for high-frequency Interest Rate Swap and fixed income trading platforms, ensuring peak system performance and zero unexpected downtime during market hours. Actively monitor execution pipelines, real-time pricing feeds, order-routing gateways, and risk capture interfaces. Lead end-to-end incident management for critical platform issues, coordinating resolution efforts across infrastructure, networking, vendor, and business teams. Conduct thorough root-cause analyses (RCA) following outages and establish preventative controls to eliminate recurring operational friction. Electronic Trading & Venue Connectivity Oversee and optimize Dealer-to-Client (D2C) electronic execution workflows and venue connectivity. Direct onboarding, API updates, venue certifications, and protocol changes with external execution platforms and liquidity venues. Monitor trade execution speeds and order flow health, partnering with engineering teams to resolve latency or connectivity bottlenecks. Stakeholder Engagement & Delivery Management Serve as the principal technology liaison for Swap traders, desk heads, sales representatives, and operational partners. Translate front-office business needs into technical user stories, prioritizing desk requests, platform enhancements, and workflow automation. Lead technology initiatives for new financial product rollouts, regulatory reporting mandates, and infrastructure modernization projects. Oversee release validation, testing protocols, and deployment schedules to ensure seamless, risk-free platform updates. Risk, Governance & Team Leadership Enforce operational risk controls, audit compliance, SOX guidelines, and user permission frameworks across all supported systems. Manage technology vendor relationships, tracking SLA performance, contract renewals, and software upgrade paths. Provide technical leadership and operational guidance to junior support engineers and platform analysts. Required Qualifications Experience: Minimum 10 years of technology experience within Financial Services, with a concentration in Front Office desktop support and trading systems engineering. Domain Knowledge: Comprehensive understanding of Interest Rate Swaps (IRS), rate derivatives, and general fixed income trade lifecycle workflows. Platform Expertise: Proven operational experience supporting ION Trading application suites. Execution Venues: Direct experience supporting electronic D2C trading venues, specifically Tradeweb and Bloomberg D2C. Communication: Exceptional written and verbal communication skills, with a track record of effectively managing senior business stakeholders under high-pressure live trading conditions. Preferred Qualifications Experience with Murex risk, pricing, or trade-processing platforms. Hands-on technical troubleshooting capabilities in Linux environments, SQL querying, and advanced Excel data analysis. Broad product knowledge across adjacent Fixed Income asset classes (e.g., Treasuries, Futures, Corporate Bonds). Proven experience navigating regulatory and audit control frameworks within a capital markets environment.

Job Description Restaurant Assistant General Manager Location: New York, NY We are seeking an experienced and motivated Assistant General Manager to join the management team of a dynamic and growing restaurant operation in New York City. The ideal candidate is a hands-on hospitality professional who thrives in a fast-paced environment and has a strong passion for guest service, team development, and operational excellence. The Assistant General Manager will work closely with the General Manager to oversee daily restaurant operations, lead the management team, develop employees, and ensure the restaurant consistently delivers an exceptional guest experience while meeting financial and operational goals. Key Responsibilities • Assist the General Manager with the overall operation and performance of the restaurant., • Lead daily front-of-house and back-of-house operations to ensure smooth and efficient service., • Coach, mentor, and develop managers, supervisors, and hourly team members., • Maintain high standards for hospitality, food quality, service, cleanliness, and safety., • Act as Manager on Duty and provide strong leadership during busy shifts., • Assist with staffing, scheduling, labor management, and employee retention., • Recruit, interview, onboard, and train new team members., • Monitor sales, labor, food costs, inventory, and other key operating expenses., • Assist with achieving sales, profitability, and guest satisfaction goals., • Conduct pre-shift meetings and communicate daily expectations and priorities., • Address guest concerns professionally and ensure timely resolution., • Work closely with the culinary and service teams to maintain consistent standards., • Ensure compliance with health, sanitation, safety, and company policies., • Assist with inventory management, ordering, receiving, and loss prevention., • Support special events, private parties, and high-volume business periods., • Help create a positive, professional, and accountable team culture., • Maintain a visible presence on the restaurant floor and lead by example., • Support the General Manager with administrative and operational responsibilities as needed. Qualifications, • 2+ years of restaurant management experience; full-service experience preferred., • Proven ability to lead, motivate, and develop a diverse team., • Strong understanding of restaurant operations, staffing, scheduling, and cost control., • Excellent communication and interpersonal skills., • Strong organizational and problem-solving abilities., • Ability to multitask and perform effectively in a fast-paced environment., • Professional demeanor with a strong commitment to hospitality., • Ability to work flexible hours, including evenings, weekends, and holidays as needed. Ideal Candidate The ideal candidate is a hands-on, people-focused restaurant leader who is ready to take the next step in their management career. You should be comfortable leading a team, interacting with guests, managing operational details, and partnering with the General Manager to drive the business forward. We are looking for someone who brings energy, accountability, professionalism, and a genuine passion for developing people and delivering an outstanding guest experience. What We Offer, • Competitive salary based on experience, • Benefits package, • Paid time off, • Employee discounts, • Training and professional development, • Career advancement opportunities, • Opportunity to grow with an expanding restaurant organization Ready to take the next step in your restaurant management career? If you’re an experienced hospitality professional looking for an opportunity to lead, grow, and make an impact, apply today to be considered for this Assistant General Manager position in New York City!

Job DescriptionDescription: Summary/Objective The General Manager Sets tone in café and brings energy in everything they do. The GM is responsible for the overall profitability of the store and delivering a daily escape to our locals. They drive the sales, efficiency and hospitality in the café with a high performing stable team, quality food & a beautiful store environment. With keen awareness of the store’s financial performance, the General Manager drives store performance in the café to maximize and meets sales targets & average customer spend, reduce waste and achieves operational excellence in all store activities. The General Manager leads by example and trains, coaches and develops their teammates to deliver the Steps of Service every day. Positioning: The General Manager is typically positioned at the front of the store, positioned so that they can see locals coming into the café to welcome them and can see them at their tables to assess needs and ensure the Steps of Service are executed & sales achieved. The GM floats from front of house to back of house to ensure direction and support across the business. Essential Functions/Responsibilities: Ownership: ? Financial Targets: meets the sales revenue and average check targets regularly. Manages labor costs and optimizes productivity of teams by having aces in places ? Employee Development with high performance standards: holds high performance team standards and helps them to achieve by creating a coaching environment with a focus on improving every day, every moment ? Connection through effective communication; keeps the team connected and engaged by consistently communicating expectations and holds teams accountable ? Leads by example – sets high standards for yourself and your team ? Ensures orders are placed timely and accurately. Manages COGs to ensure minimized waste ? Leads by example and reflects the company’s competencies & behaviors at all time ? Communicates clearly and consistently, shares successes, needs and opportunities to Operations Manager & BLHQ as needed ? Ensures accuracy and timeliness of schedules & payroll Spend through Service: ? Drives sales in the café, with a stable, efficient, high performing staff that drives spend with service following the Steps of Service ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals ? Provides regular feedback to team on performance and standards ? Onboards and develops new team members. Has clear understanding of what good looks like in café ? Ensures teammates are always performing to expectations, works with line manager and People Operations to create action plans to address performance needs General Manager Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship Human Connection: ? First point of contact for locals and displays optimism and energy ? Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language ? Makes locals feel appreciated and valued throughout interactions ? Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape ? Understands locals’ community. Awareness of trends and competition in the area – builds relationships with community and are involved with local events & activities ? Participates in projects to increase guest count, daily sales, and operational profitability and develop a loyal local base ? Set tone in café – displays optimism and brings energy in everything they do Premium Broad Product: ? Ensures ordering of appropriate stock levels ? Escalates any issues with suppliers to Supply Chain in a timely manner ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality ? Follows implemented systems, to avoid wastage of food and beverage product ? Leader of accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage Beautiful Spaces: ? Ensures environment is to standard (physical set up, music volume, cleanliness, etc.) so that a beautiful environment is experienced by our locals ? Maintains Department of Health (DOH) standards at all times and perform timely reviews, follow ups and establish action plans as needed for: sanitation, shop scores and DOH inspections ? Drives cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly ? Maintains an organized and clean working environment ? Ensures team completes store opening and closing procedures accurately and efficiently ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to Facilities Measures of Success: ? Meets sales, average check & labor percentage targets of store ? Achievement of stores sales revenue & average check of $30 ? Average table turn in 30 minutes or 1 hour with alcohol (<25 minutes on the weekend) ? 7 minute walk to build community engagement (5 business per week) ? Café staff understand and follow direction; stable, high performing team ? Food quality & speed and a beautiful store environment are on display consistently ? Beautifully presented food General Manager Cafes 07.2019 Page 2 of 3 happiness ambassador – fair go – ride the wave - mateship Skills, Knowledge & Experience: ? You have a minimum 2 years’ experience as a manager in a quick service or full-service restaurant or a 2 years’ experience as a Team Captain ? You have worked in various roles in hospitality, have a passion for service and understand what is needed to provide a high level of hospitality ? You have a passion for working with and developing teams ? You have proven achievement of key performance indicators and can articulate which key actions you implemented to drive performance. ? You have the ability to work in high-pressure environments; and can lead and keep teams calm and focused ? You are well-organized and detail-oriented ? You have experience in, and an ability to use a Point of Sale (POS) system ? You demonstrate the 5cs of leadership: Competency, Commitments, Courage, Candour & Consistency ? You have strong interpersonal and communication skills Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements:

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: Area Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay and Quarterly bonuses to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. What You’ll Do Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses. Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner. Responsible for creating a culture of development in the restaurant. Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA. Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance. Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members Controls inventories of food, equipment, smallware, and report issues as necessary Conducts ordering and monthly inventory Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation Submits weekly payroll for approval Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures Utilizes daily, weekly, quarterly, and annual financial reporting tools Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc. Supports any marketing initiatives and promotions. Who You Are 5+ years of restaurant management/leadership operations experience Strong leadership, analytical and problem-solving skills Superior interpersonal skills and ability to earn trust and respect from colleagues and staff Exceptional financial acumen Thrives in a constantly evolving, fast-paced environment Strong written and verbal communication skills Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Job Description Location: New York City, Hybrid-Remote Reports to: CEO Nice to meet you! Pepper is an innovative, fast-growing DTC intimate apparel brand created to celebrate small-chested women. Our iconic, solution-driven bras, swimwear, and apparel are thoughtfully designed to make every moment and outfit a confident and authentic expression of your best self. Pepper has been obsessed with uncompromising fit for small chests since 2017, with our 470% funded Kickstarter launch. Today, Pepper has grown into a global community of millions of women, united by the belief that women deserve to feel perfectly enough exactly as they are. We’re reshaping the conversation around fit, style, and confidence for small-chested bodies everywhere. Come join the movement! What we’re proud of: • Remote-first, flexible, and human: We’re a fully remote-first team that values autonomy, balance, and trust. Pepper is built for people who want to do their best work from wherever they thrive. Without sacrificing connection, collaboration, or career growth., • Women-founded & Self-funded: As a women-owned company that never took traditional VC funding, we’ve scaled to eight-figure revenue through focus, creativity, and scrappiness. People come here to help rewrite what success looks like in DTC, and to build alongside a team that loves breaking the “rules” of how startups should grow., • Mission-driven with real impact: Everything we do is rooted in empowering small-chested people to feel confident and celebrated. Our mission shapes our products, our culture, and our decisions, from inclusive design to responsible manufacturing and community giving. Joining Pepper means using your work to make the world a little more comfortable, confident, and kind. This is where you come in Pepper is seeking a strategic, customer-obsessed, DTC-first Director of Merchandising to drive the assortment and commercial strategy behind Pepper's next stage of growth across intimate apparel, swimwear, and activewear. As Director of Merchandising, you will lead assortment strategy and shape the pricing and inventory recommendations behind every season. You will translate customer insight, sales data, and market opportunity into a focused, profitable line, and lead the merchandising side of the go-to-market process in partnership with Design, Brand Marketing, Ecommerce, Sourcing, and Product Development, including how the assortment shows up on site. This role is a key strategic and analytical partner to the Founders and Executive Team. You will contribute to long-range planning, present product strategy and business performance to leadership each quarter, and help build the merchandising function as Pepper scales. You will be accountable for assortment performance against the KPIs outlined below, and you'll be hands-on in the data, the line plan, and the day-to-day of a lean, fast-moving team. Merchandising Strategy & Assortment Planning • Lead development of the seasonal and annual line plan that delivers Pepper's revenue and growth goals, including category roles, core versus newness, and recommendations on where to grow, test, or exit., • Own line planning execution: number of styles, colorways, and sizes by category and launch window., • Build a strong core of best-sellers balanced with newness that drives customer acquisition and repeat purchase., • Contribute to long-range planning with the Founders and Executive Team, translating company goals into multi-season category and assortment strategies., • Monitor the competitive landscape and industry trends, and bring white-space and new category opportunities to leadership with a clear business case. Go-to-Market & Design Partnership • Lead the merchandising side of the go-to-market process each season, including line reviews, product brief presentations, and seasonal launch planning., • Partner with Design on seasonal creative direction, bringing customer and sales data into concept and line reviews., • Represent the commercial and customer point of view in design decisions, including sales performance, fit feedback, and margin implications., • Drive timely alignment between design and merchandising priorities, and bring a clear merchandising recommendation on the line to leadership., • Manage the merchandising side of the product lifecycle, from concept through launch, reorder, and exit. Pricing & Margin • Develop pricing strategy and architecture recommendations across the assortment, balancing profitability and customer demand, for final sign-off by the Executive Team., • Partner with Product Development and Sourcing to set target costs and protect margin by style and category., • Plan promotions and markdowns with Ecommerce and Marketing to protect full-price sell-through. Buying & Inventory • Develop OTB recommendations, buy quantities, size curves, and reorder recommendations in partnership with Finance and Planning. The Director of S&OP has final ownership and decision-making authority for all buying decisions., • Partner with Planning and S&OP in weekly business reviews to track sell-through, weeks of supply, and aged inventory., • Drive action on slow sellers and chase opportunities on winners. Performance Analysis, Product Quality & Fit • Report on style, category, and colorway performance weekly and at the end of each season., • Use sales data, returns and fit feedback, customer reviews, and surveys to shape future assortments., • Share learnings with Design, Supply Chain, and Marketing so each season improves on the last., • Present quarterly business and product strategy updates to leadership, and lead quarterly all-hands product presentations. Cross-Functional Leadership • Partner with Marketing and Ecommerce so product storytelling, presentation, and site merchandising reflect merchandising strategy across GTM and site, maximizing customer engagement and conversion., • Define merchandising requirements for PDP content (imagery order, sizing and fit info, cross-sell and complete-the-look logic) with Ecommerce to support conversion., • Partner with Product Development to hold merchandising deadlines on the product development calendar, and drive decisions and follow-through at milestone meetings., • Serve as the product point of contact for cross-functional teams, providing product knowledge, assortment information, and product stories. Team Leadership • Mentor and develop merchandising team members as the team grows., • Help establish the processes, tools, and reporting the merchandising function needs to scale with the business., • Stay hands-on in the data, the line plan, and day-to-day execution as a lean team. Requirements • Lives in the NYC Tri-State area with the ability to collaborate in person with our Product Team at our NYC office as needed., • 5–8 years in merchandising, preferably at a direct-to-consumer, apparel, or intimates brand, including experience leading assortment strategy for a category or brand., • Must have DTC experience. Intimates or bra experience is a strong plus., • Proven track record of owning commercial results: delivering revenue, margin, and inventory targets through assortment planning and pricing., • Strong analytical skills, with hands-on experience in assortment planning, pricing, and margin management., • Experience presenting strategy and business performance to senior leadership and influencing decisions across functions., • Experience leading, mentoring, or developing team members., • Experience partnering closely with design teams; a strong product eye is a plus, though this role does not own creative direction., • Understanding of fit, construction, and product development processes., • Comfortable setting strategy and rolling up your sleeves in a lean, fast-moving team., • Passion for Pepper's mission and customer Pepper values. • Curiosity : We’re relentless in our quest to understand the community we serve. We’re challengers who ask questions, pursue perspectives, and set the new standard., • Resilience : We embrace the ups and the downs, learn from our mistakes, and courageously persevere to achieve our goals., • Community : We champion each other the same way we champion our customer. We do big things together and are passionate about what we do, and how we do it. Benefits • Robust health benefits including 100% company covered option for medical, vision, dental insurance, and supplemental insurance options, • Company matched 401K plan up to 3%, • Generous paid time off program including flexible PTO days, federal holidays, and sick days, • Flexible remote workplace, • Paid parental leave for qualifying employees, • Monthly wellness stipend, • Annual company-wide offsite, • Have a huge role in the growth of a company with a meaningful mission Diversity Pepper is an equal opportunity employer and makes employment decisions on the basis of merit. Pepper's policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pepper will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. What Personal Information We Collect Professional, employment-related, or schooling information. Current or past job history, performance evaluations, and educational background, including grades and transcripts. How We Use Your InformationFor professional, internal analysis, or employment-related purposes, including job applications. The expected salary for this role is $150,000 - $180,000, though the final offer will reflect several factors such as your experience, skills, and the role’s location and may be outside of this number. Candidates should expect offers that reflect their individual qualifications, experience, and location. The salary provided is directional and actual compensation may vary. At Pepper, we know that compensation is just one part of the package. That’s why we offer a robust total rewards package, including health and wellness benefits, remote work stipends, a generous flexible paid time off policy, product discounts, and more, that are designed to support your journey both inside and outside of work.

Job Description SUMMARY The Operations Manager is responsible for leading all day-to-day operational functions of the location, including warehouse, inventory, fleet, order fulfillment, and delivery execution. This role partners closely with the Location General Manager to drive operational excellence, financial performance, safety compliance, and customer satisfaction. The Operations Manager serves as the operational leader of the facility — ensuring 98% On Time & In Full (OTIF) performance, disciplined cost control, regulatory compliance (including DOT), and a culture of accountability, continuous improvement, and customer focus. KEY RESPONSIBILITIES Operational Leadership • Direct and oversee daily warehouse and distribution center operations, including receiving, picking, staging, loading, inventory control, and delivery execution., • Ensure achievement of 98% OTIF delivery performance and location service standards., • Drive process discipline and adherence to company policies, procedures, and operational KPIs., • Ensure accurate inventory levels, minimize shrinkage, and maintain strong cycle count controls., • Strategically oversee fleet and dedicated delivery operations. Financial & Business Performance • Partner with the Location General Manager to support profitability and operational efficiency., • Assist in developing and managing operating budgets., • Monitor and control operating expenses, including labor, fleet, and facility costs., • Evaluate capital expenditures and provide cost justification and ROI analysis., • Drive labor productivity and optimize space utilization. Team Leadership & Talent Management • Supervise, coach, and develop operations staff (direct and indirect reports)., • Ensure proper staffing levels to meet operational and service demands., • Lead performance management, hiring, training, and development initiatives., • Promote engagement, accountability, and a culture aligned with company leadership behaviors., • Serve as a change agent during organizational or process transformation. Safety, Compliance & Risk Management • Ensure compliance with DOT regulations, safety standards, Hazmat requirements, and company policies., • Maintain environmental health and safety excellence within the facility., • Reinforce safe work practices and lead by example., • Partner with HR and leadership on workforce compliance matters. Customer Experience & Cross-Functional Partnership • Act as liaison between operations, sales, and customer service to ensure seamless execution., • Proactively resolve operational issues impacting customers., • Collaborate across departments to improve service delivery and efficiency., • Champion continuous improvement initiatives aligned with LEAN principles. Nature and Scope This position is accountable for the direct supervision of operational associates and leaders within the location. The Operations Manager is responsible for operational execution, team performance, compliance, and financial impact at the location level. Key Competencies • Operational Excellence & Process Discipline, • Financial Acumen & Cost Management, • Leadership & Talent Development, • Customer-Centric Problem Solving, • Change Leadership, • Strategic Thinking with Tactical Execution, • Strong Communication & Cross-Functional Collaboration QUALIFICATIONS • Bachelor’s degree in Business, Supply Chain, Operations, or related field (preferred), • 5+ years of progressive experience in operations, logistics, or distribution leadership, • Experience supervising teams in a fast-paced distribution or warehouse environment, • Fleet management experience strongly preferred, • Knowledge of DOT compliance and safety regulations, • Experience with ERP systems, warehouse management systems, and operational reporting tools, • Exposure to LEAN, Six Sigma, or other continuous improvement methodologies preferred, • Strong analytical, communication, and decision-making skills, • Bilingual (English/Spanish) a plus